2020-06-28-15-47-02-006 : 0x2F5C : Information : SecurityResult::LogResult(241) : Mitigation SetDefaultDLLDirectories was successfully applied -- 2020-06-28-15-47-02-007 : 0x2F5C : Information : SecurityResult::LogResult(241) : Mitigation SetDllDirectory was successfully applied -- 2020-06-28-15-47-02-007 : 0x2F5C : Information : SecurityResult::LogResult(241) : Mitigation SetProcessMitigationPolicy was successfully applied -- 2020-06-28-15-47-02-007 : 0x2F5C : Information : SecurityResult::LogResult(241) : Mitigation HeapSetInformation was successfully applied -- 2020-06-28-15-47-02-007 : 0x2F5C : Information : SecurityResult::LogResult(241) : Mitigation GetSystemDEPPolicy was successfully applied -- System DEP Policy was set to Opt In. 2020-06-28-15-47-02-007 : 0x2F5C : Error : SecurityResult::LogResult(235) : Mitigation SetProcessDEPPolicy failed - hr=0x80070005 - Not an error if we were not run elevated 2020-06-28-15-47-02-007 : 0x2F5C : Information : wWinMain(436) : Starting FSD... 2020-06-28-15-47-02-008 : 0x2F5C : Information : DING::CFilePackerEx::CArchiveInfo::Deserialize_legacy(631) : Segment header FSDManifest.js Deserialized 2020-06-28-15-47-02-008 : 0x2F5C : Error : fsd::FSDUIEngine::DetermineProductLanguage(863) : No product language specified in the manifest 2020-06-28-15-47-02-008 : 0x2F5C : Information : fsd::FSDEngineBase::Start(157) : Loaded manifest successfully 2020-06-28-15-47-02-009 : 0x2F5C : Information : fsd::FSDEngineBase::Start(189) : Skipping Launch ping, if process relaunched 2020-06-28-15-47-02-009 : 0x2F5C : Information : fsd::FSDEngineBase::Start(211) : canRun() succeeded, creating FSDJobEngine object 2020-06-28-15-47-02-011 : 0x2F5C : Information : fsd::FSDJobEngine::Bootstrap(335) : installedBinaryPath - C:\Users\Public\Downloads\Norton\{DSP-N360-22200457-SHPD-FSD5230007}\N360Downloader.exe, CurrentPath - C:\Users\Public\Downloads\Norton\{DSP-N360-22200457-SHPD-FSD5230007}\N360Downloader.exe 2020-06-28-15-47-02-082 : 0x2F5C : Information : fsd::FSDBaseUI::initializeSubmission(3849) : Configuring ping server with data from manifest 2020-06-28-15-47-02-082 : 0x2F5C : Information : fsd::FSDBaseUI::initializeSubmission(3866) : Ping server : https://faults.norton.com/symqual/r 2020-06-28-15-47-02-083 : 0x2F5C : Information : fsd::FSDBaseUI::initializeSubmission(3898) : Configuring upload server with data from manifest 2020-06-28-15-47-02-083 : 0x2F5C : Information : fsd::FSDBaseUI::initializeSubmission(3915) : Upload server : https://faults.norton.com/symqual/up 2020-06-28-15-47-02-091 : 0x2F5C : Information : fsd::FSDBaseUI::initializeSubmission(3965) : Action Manifest { "symqual" : { "attributes" : { "logical_guid" : "{00000000-0000-0000-0000-000000000001}" }, "actions" : [ { "id" : "{00000000-0000-0000-0000-000000000001}", "type" : "files", "ttl" : 0, "throttle" : 1, "consent" : false, "force_consent_ui" : 0, "integrity" : 0, "interactive" : 0, "order" : 0, "phase" : 16, "paths" : [ { "name" : "FSD-LOGS", "path" : "C:\\ProgramData\\Norton", "subdirectories" : false } ] } ] } } 2020-06-28-15-47-02-157 : 0x2F5C : Information : fsd::FSDBaseUI::OnInitDialog(685) : Symqual initialization succeeds 2020-06-28-15-47-02-173 : 0x2F5C : Warning : fsd::FSDBaseUI::OnInitDialog(1237) : Failed to load IDR_PARTNER_LOGO resource 2020-06-28-15-47-02-251 : 0x2F5C : Information : Getting settings from IE 2020-06-28-15-47-02-251 : 0x2F5C : Information : Proxy per Machine is not configured 2020-06-28-15-47-02-251 : 0x2F5C : Information : No manual proxy settings found 2020-06-28-15-47-02-251 : 0x2F5C : Information : fsd::FSDUIEngine::DetermineBrowserProxySettings(598) : Using Proxy setting, autodetect is set 2020-06-28-15-47-02-251 : 0x2F5C : Information : fsd::FSDEngineBase::Start(236) : Starting the job engine 2020-06-28-15-47-02-251 : 0x2F5C : Information : wWinMain(514) : spFSDEngine->Start() succeeded, starting message loop 2020-06-28-15-47-02-251 : 0x2F88 : Information : fsd::FSDJob::run(882) : jobState==ePreProcess 2020-06-28-15-47-02-267 : 0x2F5C : Information : fsd::FSDBaseUI::OnUpdateJobInfo(2600) : LPARAM - 9 2020-06-28-15-47-03-081 : 0x2F88 : Information : fsd::FSDDataReporter::sendModuleFData(1483) : submitToServer SUCCEEDED 2020-06-28-15-47-03-081 : 0x2F88 : Information : fsd::FSDJobEngine::GetPreviousDownloadDuration(3422) : Failed to read download duration registry key 2020-06-28-15-47-03-081 : 0x2F88 : Information : fsd::FSDJobEngine::OnJobEvent(1090) : Sending jobEvent 0 2020-06-28-15-47-03-082 : 0x2F88 : Information : No backend_urls in manifest - backend validation skipped 2020-06-28-15-47-03-082 : 0x2F88 : Information : fsd::FSDJob::run(888) : jobState==eDownload 2020-06-28-15-47-03-082 : 0x2F88 : Information : fsd::FSDJobEngine::OnJobEvent(1090) : Sending jobEvent 23 2020-06-28-15-47-03-082 : 0x2F5C : Information : fsd::FSDBaseUI::OnUpdateJobInfo(2600) : LPARAM - 0 2020-06-28-15-47-03-082 : 0x2F5C : Information : fsd::FSDBaseUI::OnUpdateJobInfo(2600) : LPARAM - 23 2020-06-28-15-47-03-640 : 0x2F88 : Information : fsd::CWinHTTPDownloadManager::Start(246) : Total bytes downloaded - 0, Bytes remaining - 257731888 2020-06-28-15-47-03-640 : 0x2F88 : Information : fsd::FSDJob::download(345) : Download started successfully 2020-06-28-15-47-03-656 : 0x2F88 : Information : fsd::FSDJob::download(398) : Started download with WinHTTP 2020-06-28-15-47-03-656 : 0x2F88 : Information : fsd::FSDJob::download(401) : Waiting for download... 2020-06-28-15-47-03-656 : 0x2FDC : Information : fsd::CWinHTTPDownloadManager::run(297) : Inside WinHTTP thread 2020-06-28-15-47-03-656 : 0x2FDC : Information : fsd::CWinHTTPDownloadManager::run(313) : Transient error retry count = 15 2020-06-28-15-47-03-656 : 0x2FDC : Information : fsd::CWinHTTPEngine::download(589) : Attempting download of C:\Users\Public\Downloads\Norton\{DSP-N360-22200457-SHPD-FSD5230007}\DSP-N360-ESD-22.20.4.57.exe from https://buy-download.norton.com/downloads/2020/22.20.4/DSPN360/PL/DSP-N360-ESD-22.20.4.57-PL.exe 2020-06-28-15-47-03-656 : 0x2FDC : Information : fsd::CWinHTTPEngine::download(715) : File Name DSP-N360-ESD-22.20.4.57.exe[size 191009920] 2020-06-28-15-47-03-781 : 0x2FDC : Information : fsd::FSDJob::OnDownloadEvent(166) : eDownloadStart 2020-06-28-15-47-03-781 : 0x2FDC : Information : fsd::FSDDataReporter::sendOLPData(1540) : Gathering data for OLP start ping 2020-06-28-15-47-03-781 : 0x2FDC : Information : fsd::FSDDataReporter::sendOLPData(1555) : Sending OLP ping https://dls.norton.com/v1/download_events/_start?downloadId=5eacc023-e18c-4517-96a8-f0c6224b3692 2020-06-28-15-47-04-687 : 0x2FDC : Information : fsd::FSDDataReporter::sendOLPData(1623) : OLP ping sent successfully 2020-06-28-15-47-04-687 : 0x2FDC : Error : fsd::FSDJobEngine::deleteDownloadCompleteKey(3494) : jobKey.DeleteValue() failed to delete DownloadComplete 2020-06-28-15-47-04-687 : 0x2FDC : Information : fsd::FSDJobEngine::OnJobEvent(1090) : Sending jobEvent 2 2020-06-28-15-47-04-687 : 0x2FDC : Information : fsd::FSDJob::OnDownloadEvent(270) : eWinHTTPDownloadStart 2020-06-28-15-47-04-687 : 0x2F5C : Information : fsd::FSDBaseUI::OnUpdateJobInfo(2600) : LPARAM - 2 2020-06-28-15-48-37-500 : 0x2FDC : Information : fsd::CWinHTTPClient::GetResponse(212) : WinHttpQueryDataAvailable returns that 0 bytes available 2020-06-28-15-48-37-546 : 0x2FDC : Information : fsd::CWinHTTPEngine::download(818) : file DSP-N360-ESD-22.20.4.57.exe has been successfully downloaded 2020-06-28-15-48-37-546 : 0x2FDC : Information : fsd::CWinHTTPEngine::download(589) : Attempting download of C:\Users\Public\Downloads\Norton\{DSP-N360-22200457-SHPD-FSD5230007}\2017Plugin.dll from https://buy-download.norton.com/downloads/FSD/5.23.0/7/FSDPlugin.dll 2020-06-28-15-48-37-546 : 0x2FDC : Information : fsd::CWinHTTPEngine::download(715) : File Name 2017Plugin.dll[size 804672] 2020-06-28-15-48-38-145 : 0x2FDC : Information : fsd::CWinHTTPClient::GetResponse(212) : WinHttpQueryDataAvailable returns that 0 bytes available 2020-06-28-15-48-38-199 : 0x2FDC : Information : fsd::CWinHTTPEngine::download(818) : file 2017Plugin.dll has been successfully downloaded 2020-06-28-15-48-38-199 : 0x2FDC : Information : fsd::CWinHTTPEngine::download(589) : Attempting download of C:\Users\Public\Downloads\Norton\{DSP-N360-22200457-SHPD-FSD5230007}\Plugin64.dll from https://buy-download.norton.com/downloads/FSD/5.23.0/7/FSDPlugin64.dll 2020-06-28-15-48-38-199 : 0x2FDC : Information : fsd::CWinHTTPEngine::download(715) : File Name Plugin64.dll[size 1053504] 2020-06-28-15-48-38-873 : 0x2FDC : Information : fsd::CWinHTTPClient::GetResponse(212) : WinHttpQueryDataAvailable returns that 0 bytes available 2020-06-28-15-48-38-914 : 0x2FDC : Information : fsd::CWinHTTPEngine::download(818) : file Plugin64.dll has been successfully downloaded 2020-06-28-15-48-38-914 : 0x2FDC : Information : fsd::CWinHTTPEngine::download(589) : Attempting download of C:\Users\Public\Downloads\Norton\{DSP-N360-22200457-SHPD-FSD5230007}\symcdefs.exe from https://definitions.symantec.com/defs/dm/symcdefsi3264sdscore3g2.exe 2020-06-28-15-48-38-914 : 0x2FDC : Information : fsd::CWinHTTPEngine::download(715) : File Name symcdefs.exe[size 64863792] 2020-06-28-15-48-57-008 : 0x2FDC : Information : fsd::CWinHTTPClient::GetResponse(212) : WinHttpQueryDataAvailable returns that 0 bytes available 2020-06-28-15-48-57-877 : 0x2FDC : Information : fsd::CWinHTTPEngine::download(818) : file symcdefs.exe has been successfully downloaded 2020-06-28-15-48-57-877 : 0x2FDC : Information : fsd::CWinHTTPDownloadManager::run(512) : Total Download Duration : 114 2020-06-28-15-48-57-877 : 0x2FDC : Information : fsd::CWinHTTPDownloadManager::run(533) : Sending event 3 to subscribers 2020-06-28-15-48-57-877 : 0x2FDC : Information : fsd::FSDJob::OnDownloadEvent(177) : eJobValidation 2020-06-28-15-48-57-877 : 0x2FDC : Information : fsd::FSDJobEngine::OnJobEvent(1090) : Sending jobEvent 25 2020-06-28-15-48-57-877 : 0x2F5C : Information : fsd::FSDBaseUI::OnUpdateJobInfo(2600) : LPARAM - 25 2020-06-28-15-48-57-926 : 0x2FDC : Information : fsd::ValidateFile(1378) : Attempting to validate C:\Users\Public\Downloads\Norton\{DSP-N360-22200457-SHPD-FSD5230007}\DSP-N360-ESD-22.20.4.57.exe with Symantec signature 2020-06-28-15-48-58-513 : 0x2FDC : Information : fsd::ValidateFile(1378) : Attempting to validate C:\Users\Public\Downloads\Norton\{DSP-N360-22200457-SHPD-FSD5230007}\symcdefs.exe with Symantec signature 2020-06-28-15-48-58-752 : 0x2FDC : Information : fsd::ValidateFile(1378) : Attempting to validate C:\Users\Public\Downloads\Norton\{DSP-N360-22200457-SHPD-FSD5230007}\2017Plugin.dll with Symantec signature 2020-06-28-15-48-58-805 : 0x2FDC : Information : fsd::ValidateFile(1378) : Attempting to validate C:\Users\Public\Downloads\Norton\{DSP-N360-22200457-SHPD-FSD5230007}\Plugin64.dll with Symantec signature 2020-06-28-15-48-58-817 : 0x2FDC : Information : fsd::FSDDataReporter::sendOLPData(1547) : Gathering data for OLP finish ping 2020-06-28-15-48-58-817 : 0x2FDC : Information : fsd::FSDDataReporter::sendOLPData(1555) : Sending OLP ping https://dls.norton.com/v1/download_events/_end?downloadId=5eacc023-e18c-4517-96a8-f0c6224b3692 2020-06-28-15-48-59-656 : 0x2FDC : Information : fsd::FSDDataReporter::sendOLPData(1623) : OLP ping sent successfully 2020-06-28-15-48-59-656 : 0x2FDC : Information : fsd::FSDJobEngine::OnJobEvent(1020) : Got eJobDownloadFinish 2020-06-28-15-48-59-656 : 0x2FDC : Information : fsd::FSDJobEngine::OnJobEvent(1047) : download completed status not set in registry 2020-06-28-15-48-59-656 : 0x2FDC : Information : fsd::FSDJobEngine::OnJobEvent(1052) : Setting job finish status to registry is succeed 2020-06-28-15-48-59-656 : 0x2FDC : Information : fsd::FSDJobEngine::OnJobEvent(1090) : Sending jobEvent 3 2020-06-28-15-48-59-656 : 0x2FDC : Information : fsd::FSDJob::HandleJobType(148) : Download success, moving to post-process 2020-06-28-15-48-59-656 : 0x2F88 : Information : fsd::FSDJob::download(404) : waitForDownload() finished 2020-06-28-15-48-59-656 : 0x2F88 : Information : fsd::FSDJob::run(910) : jobState==ePostProcess 2020-06-28-15-48-59-656 : 0x2F88 : Information : fsd::FSDJobEngine::OnJobEvent(1090) : Sending jobEvent 21 2020-06-28-15-48-59-656 : 0x2F88 : Information : fsd::FSDJob::getJobPlugin(443) : GUID of plugin={C0239F12-0DE7-47DD-8B89-C16B6A1B4B40},GUID in manifest={C0239F12-0DE7-47DD-8B89-C16B6A1B4B40} 2020-06-28-15-48-59-656 : 0x2F5C : Information : fsd::FSDBaseUI::OnUpdateJobInfo(2600) : LPARAM - 3 2020-06-28-15-48-59-656 : 0x2F5C : Information : fsd::FSDBaseUI::OnUpdateJobInfo(2600) : LPARAM - 21 2020-06-28-15-48-59-656 : 0x2F88 : Information : fsd::FSDJob::postProcess(703) : Starting the install process 2020-06-28-15-49-00-451 : 0x2FE0 : Information : fsd::FSDJobEngine::OnJobEvent(877) : Finish key not set, attempting to set 2020-06-28-15-49-00-451 : 0x2FE0 : Information : fsd::FSDJobEngine::OnJobEvent(882) : Sending finish ping 2020-06-28-15-49-01-309 : 0x2FE0 : Information : fsd::FSDDataReporter::sendModuleFData(1483) : submitToServer SUCCEEDED 2020-06-28-15-49-01-310 : 0x2FE0 : Information : fsd::FSDJobEngine::OnJobEvent(1090) : Sending jobEvent 4 2020-06-28-15-49-01-310 : 0x2F5C : Information : fsd::FSDBaseUI::OnUpdateJobInfo(2600) : LPARAM - 4 2020-06-28-15-53-54-921 : 0x2F88 : Information : fsd::FSDJob::postProcess(745) : Poll for status done : Calling FSDPlugin Stop.. 2020-06-28-15-53-54-921 : 0x2F88 : Information : fsd::FSDJob::postProcess(758) : Install completed successfully 2020-06-28-15-53-54-921 : 0x2F88 : Information : fsd::FSDJob::run(946) : jobState==eInstallFinished 2020-06-28-15-53-55-516 : 0x2F88 : Information : fsd::FSDDataReporter::sendModuleFData(1483) : submitToServer SUCCEEDED 2020-06-28-15-53-55-517 : 0x2F88 : Information : fsd::FSDJobEngine::OnJobEvent(1090) : Sending jobEvent 6 2020-06-28-15-53-55-517 : 0x2F88 : Information : fsd::FSDJob::run(1009) : jobState==eFinished 2020-06-28-15-53-55-517 : 0x2F88 : Information : fsd::FSDJobEngine::OnJobEvent(720) : Job completed successfully, notifying job engine thread that we are done 2020-06-28-15-53-55-517 : 0x2F5C : Information : fsd::FSDBaseUI::OnUpdateJobInfo(2600) : LPARAM - 6 2020-06-28-15-53-55-517 : 0x2F88 : Information : fsd::FSDJobEngine::OnJobEvent(1090) : Sending jobEvent 1 2020-06-28-15-53-55-517 : 0x2F5C : Information : fsd::FSDBaseUI::OnUpdateJobInfo(2600) : LPARAM - 1 2020-06-28-15-53-55-517 : 0x2F84 : Information : fsd::CWinHTTPDownloadManager::~CWinHTTPDownloadManager(51) : Waiting for download thread to finish 2020-06-28-15-53-55-517 : 0x2F84 : Information : fsd::CWinHTTPDownloadManager::~CWinHTTPDownloadManager(57) : Destroying CWinHTTPDownloadManager 2020-06-28-15-53-55-517 : 0x2F84 : Information : fsd::CWinHTTPEngine::~CWinHTTPEngine(501) : Destroying CWinHTTPEngine 2020-06-28-15-53-55-517 : 0x2F84 : Information : fsd::FSDUIEngine::OnJobEvent(184) : Posting eJobEngineFinish 2020-06-28-15-53-55-517 : 0x2F5C : Information : fsd::FSDBaseUI::OnUpdateJobInfo(2600) : LPARAM - 10 2020-06-28-15-53-55-517 : 0x2F5C : Information : fsd::FSDTray::OnClose(83) : FSD Tray close - Stopping job... 2020-06-28-15-53-55-521 : 0x2F5C : Information : fsd::FSDJobEngine::CanCleanup(1282) : Jobengine status is success 2020-06-28-15-53-55-521 : 0x2F5C : Information : fsd::FSDJobEngine::CleanUp(1311) : Job engine is cleaning up 2020-06-28-15-53-55-522 : 0x2F5C : Information : fsd::FSDJobEngine::deleteResidueTempFiles(3522) : No temp files found 2020-06-28-15-53-55-523 : 0x2F5C : Information : fsd::FSDJobEngine::deleteRegistryKeys(1875) : Failed to get FSD_DOWNLOAD_ACCEPTED status 2020-06-28-15-53-55-868 : 0x2F5C : Information : fsd::FSDBaseUI::CleanUpSymqual(4197) : Symqual clean up succeeds 2020-06-28-15-53-55-885 : 0x2F5C : Information : wWinMain(517) : Message loop has exited 2020-06-28-15-53-55-887 : 0x2F5C : Information : CPathHook::~CPathHook(38) : object destroyed with a ref count: 1