[2025-04-21 00:00:12.032] [info ] [nspeng ] [23228:22744] [A326C4: 906] NspSessionImpl.cpp:137 (nsp::CNspSessionImpl::Initialize): In critical section [2025-04-21 00:00:12.032] [info ] [nspeng ] [23228:22744] [A326C4: 906] NspSessionImpl.cpp:148 (nsp::CNspSessionImpl::Initialize): Perform one time init [2025-04-21 00:00:12.032] [info ] [nspeng ] [23228:22744] [A326C4: 906] nspconnector.cpp:162 (nsp::NSPConnector::InitBackendSettings): Init settings [2025-04-21 00:00:12.040] [error ] [nspeng ] [23228:22744] [A326C4: 906] nspconnector.cpp:1586 (nsp::NSPConnector::GetAccessUrl): GetAccessUrl() failed with error 5004 [2025-04-21 00:00:12.042] [error ] [nspeng ] [23228:22744] [A326C4: 906] nspconnector.cpp:1570 (nsp::NSPConnector::GetStorageUrl): GetStorageUrl() failed with error 5004 [2025-04-21 00:00:12.045] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:588 (nsp::CrossPlatformDataStore::CreateDatabaseSchemaEx): Updating schema [2025-04-21 00:00:12.045] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:591 (nsp::CrossPlatformDataStore::CreateDatabaseSchemaEx): Making writable for schema update [2025-04-21 00:00:12.079] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:00:12.083] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:00:12.090] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:00:12.101] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:00:12.110] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:00:12.114] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:00:12.128] [error ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1252 (nsp::CrossPlatformDataStore::Execute): Failed to exec query ALTER TABLE buckets ADD isCaseSensitive INTEGER NOT NULL DEFAULT 0 , ec: 1, error msg: duplicate column name: isCaseSensitive [2025-04-21 00:00:12.129] [error ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1252 (nsp::CrossPlatformDataStore::Execute): Failed to exec query ALTER TABLE buckets ADD isCaseSensitive INTEGER NOT NULL DEFAULT 0 , ec: 1, error msg: duplicate column name: isCaseSensitive [2025-04-21 00:00:12.132] [error ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1283 (nsp::CrossPlatformDataStore::Execute): Failed to exec query after 2 retries [2025-04-21 00:00:12.134] [error ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:715 (nsp::CrossPlatformDataStore::RunDBMigration): Failed to add is Casesensitive colum for Buckets table, -2147467259 [2025-04-21 00:00:12.135] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:00:12.135] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:00:12.137] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:622 (nsp::CrossPlatformDataStore::CreateDatabaseSchemaEx): Created schema, setting back to readonly [2025-04-21 00:00:12.138] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:00:12.139] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:00:12.139] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:00:12.139] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:00:12.140] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:00:12.140] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:00:12.148] [info ] [nspeng ] [23228:22744] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:00:12.855] [info ] [nspeng ] [23228:22744] [A326C4: 906] nspconnector.cpp:1239 (nsp::NSPConnector::ValidatePlatformSettings): Storage Platform is NSP. [2025-04-21 00:00:12.855] [info ] [nspeng ] [23228:22744] [A326C4: 906] NspSession2Impl.cpp:72 (nsp::CNspSession2Impl::Initialize): In critical section [2025-04-21 00:00:12.855] [info ] [nspeng ] [23228:22744] [A326C4: 906] NspSession2Impl.cpp:83 (nsp::CNspSession2Impl::Initialize): Perform one time init [2025-04-21 00:00:12.855] [info ] [nspeng ] [23228:22744] [A326C4: 906] nspconnector.cpp:162 (nsp::NSPConnector::InitBackendSettings): Init settings [2025-04-21 00:00:12.855] [info ] [nspeng ] [23228:22744] [A326C4: 906] nspconnector.cpp:1239 (nsp::NSPConnector::ValidatePlatformSettings): Storage Platform is NSP. [2025-04-21 00:00:12.871] [info ] [nspeng ] [23228:22744] [A326C4: 906] BackupEngineRouter.cpp:142 (nsp::BackupEngineRouter::SetupBackupEngine): Storage Platform Name is NSP [2025-04-21 00:00:12.871] [error ] [nspeng ] [23228:22744] [A326C4: 906] nspconnector.cpp:1163 (nsp::NSPConnector::FetchLongLastingCookie): NSPConnector::FetchLongLastingCookie invalid ST [2025-04-21 00:00:12.873] [info ] [nspeng ] [23228:22744] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:00:12.873] [info ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:12.873] [warning] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:12.925] [error ] [nspeng ] [23228:22744] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:12.926] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:12.927] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:12.928] [error ] [nspeng ] [23228:22744] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:00:12.930] [warning] [nspeng ] [23228:22744] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:00:12.930] [info ] [nspeng ] [23228:22744] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:00:12.930] [info ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:12.930] [warning] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:12.954] [error ] [nspeng ] [23228:22744] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:12.955] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:12.957] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:12.958] [error ] [nspeng ] [23228:22744] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:00:12.960] [error ] [nspeng ] [23228:22744] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:00:12.960] [info ] [nspeng ] [23228:22744] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:00:12.972] [info ] [nspeng ] [23228:18272] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:00:12.972] [info ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:12.972] [warning] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:13.003] [error ] [nspeng ] [23228:18272] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:13.004] [error ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:13.005] [error ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:13.011] [error ] [nspeng ] [23228:18272] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:00:13.012] [warning] [nspeng ] [23228:18272] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:00:13.012] [info ] [nspeng ] [23228:18272] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:00:13.013] [info ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:13.013] [warning] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:13.035] [error ] [nspeng ] [23228:18272] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:13.038] [error ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:13.040] [error ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:13.041] [error ] [nspeng ] [23228:18272] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:00:13.042] [error ] [nspeng ] [23228:18272] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:00:13.043] [info ] [nspeng ] [23228:18272] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:00:13.240] [info ] [nspeng ] [23228:18272] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:00:13.240] [info ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:13.240] [warning] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:13.256] [error ] [nspeng ] [23228:18272] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:13.257] [error ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:13.258] [error ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:13.259] [error ] [nspeng ] [23228:18272] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:00:13.260] [warning] [nspeng ] [23228:18272] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:00:13.260] [info ] [nspeng ] [23228:18272] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:00:13.260] [info ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:13.260] [warning] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:13.279] [error ] [nspeng ] [23228:18272] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:13.280] [error ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:13.281] [error ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:13.282] [error ] [nspeng ] [23228:18272] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:00:13.283] [error ] [nspeng ] [23228:18272] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:00:13.283] [info ] [nspeng ] [23228:18272] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:00:17.538] [info ] [nspeng ] [23228:17784] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:00:17.538] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:17.538] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:17.585] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:17.586] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:17.587] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:17.588] [error ] [nspeng ] [23228:17784] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:00:17.590] [warning] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:00:17.590] [info ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:00:17.590] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:17.590] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:17.647] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:17.648] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:17.649] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:17.650] [error ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:00:17.651] [error ] [nspeng ] [23228:17784] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:00:17.652] [info ] [nspeng ] [23228:17784] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:00:17.735] [info ] [nspeng ] [23228:14180] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:00:17.735] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:17.735] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:17.758] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:17.759] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:17.761] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:17.762] [error ] [nspeng ] [23228:14180] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:00:17.763] [warning] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:00:17.763] [info ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:00:17.763] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:17.763] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:17.792] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:17.793] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:17.794] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:17.795] [error ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:00:17.796] [error ] [nspeng ] [23228:14180] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:00:17.798] [info ] [nspeng ] [23228:14180] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:00:18.815] [info ] [nspeng ] [23228: 6288] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:00:18.816] [info ] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:18.816] [warning] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:18.871] [error ] [nspeng ] [23228: 6288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:18.872] [error ] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:18.873] [error ] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:18.876] [error ] [nspeng ] [23228: 6288] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:00:18.878] [warning] [nspeng ] [23228: 6288] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:00:18.878] [info ] [nspeng ] [23228: 6288] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:00:18.878] [info ] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:18.878] [warning] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:18.922] [error ] [nspeng ] [23228: 6288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:18.923] [error ] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:18.924] [error ] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:18.925] [error ] [nspeng ] [23228: 6288] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:00:18.926] [error ] [nspeng ] [23228: 6288] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:00:18.927] [info ] [nspeng ] [23228: 6288] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:00:18.934] [info ] [nspeng ] [23228:17784] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:00:18.935] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:18.935] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:18.968] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:18.968] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:18.969] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:18.970] [error ] [nspeng ] [23228:17784] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:00:18.971] [warning] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:00:18.971] [info ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:00:18.972] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:18.972] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:18.995] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:18.997] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:18.998] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:18.998] [error ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:00:18.999] [error ] [nspeng ] [23228:17784] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:00:19.001] [info ] [nspeng ] [23228:17784] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:00:35.008] [info ] [nspeng ] [23228:18272] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:00:35.008] [info ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:35.008] [warning] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:35.036] [error ] [nspeng ] [23228:18272] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:35.037] [error ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:35.038] [error ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:35.039] [error ] [nspeng ] [23228:18272] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:00:35.040] [warning] [nspeng ] [23228:18272] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:00:35.040] [info ] [nspeng ] [23228:18272] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:00:35.041] [info ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:35.041] [warning] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:35.063] [error ] [nspeng ] [23228:18272] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:35.064] [error ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:35.064] [error ] [nspeng ] [23228:18272] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:35.065] [error ] [nspeng ] [23228:18272] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:00:35.066] [error ] [nspeng ] [23228:18272] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:00:35.067] [info ] [nspeng ] [23228:18272] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:00:35.993] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:00:35.993] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:35.993] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:36.007] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:36.008] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:36.008] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:36.009] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:00:36.010] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:00:36.010] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:00:36.011] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:00:36.011] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:00:36.031] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:00:36.032] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:00:36.033] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:00:36.037] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:00:36.038] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:00:36.040] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:12.156] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:12.156] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.156] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.174] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.175] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.176] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.176] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:12.178] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:12.178] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:12.178] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.178] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.194] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.195] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.196] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.197] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:12.198] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:12.198] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:12.203] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:12.204] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.204] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.220] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.221] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.222] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.223] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:12.224] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:12.224] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:12.224] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.224] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.239] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.239] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.241] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.242] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:12.243] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:12.244] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:12.251] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:12.257] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:01:12.262] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:01:12.266] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:01:12.270] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:01:12.274] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:01:12.279] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:01:12.279] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.279] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.293] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.294] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.295] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.296] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:12.297] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:12.297] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:12.297] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.297] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.312] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.313] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.314] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.315] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:01:12.323] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:01:12.327] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:01:12.331] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:01:12.335] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:01:12.339] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:01:12.344] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:01:12.345] [info ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100011200.ncl' [2025-04-21 00:01:12.345] [error ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100011200.ncl [2025-04-21 00:01:12.346] [info ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100011200.ncl' [2025-04-21 00:01:12.347] [info ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:01:12.347] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:01:12.362] [info ] [nspeng ] [23228:14180] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:12.363] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.363] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.378] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.379] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.380] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.381] [error ] [nspeng ] [23228:14180] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:12.382] [warning] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:12.382] [info ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:12.382] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.382] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.418] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.419] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.420] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.422] [error ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:12.422] [error ] [nspeng ] [23228:14180] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:12.423] [info ] [nspeng ] [23228:14180] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:12.431] [info ] [nspeng ] [23228:14180] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:12.431] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.431] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.451] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.451] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.452] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.453] [error ] [nspeng ] [23228:14180] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:12.454] [warning] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:12.454] [info ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:12.454] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.454] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.472] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.473] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.474] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.475] [error ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:12.476] [error ] [nspeng ] [23228:14180] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:12.477] [info ] [nspeng ] [23228:14180] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:12.482] [info ] [nspeng ] [23228:14180] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:12.486] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:01:12.491] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:01:12.496] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:01:12.500] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:01:12.507] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:01:12.513] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:01:12.514] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.514] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.534] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.535] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.536] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.537] [error ] [nspeng ] [23228:14180] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:12.538] [warning] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:12.538] [info ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:12.538] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.538] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.555] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.556] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.557] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.558] [error ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:01:12.563] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:01:12.567] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:01:12.572] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:01:12.575] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:01:12.581] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:01:12.584] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:01:12.586] [info ] [nspeng ] [23228:14180] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100011200.ncl' [2025-04-21 00:01:12.586] [error ] [nspeng ] [23228:14180] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100011200.ncl [2025-04-21 00:01:12.586] [info ] [nspeng ] [23228:14180] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100011200.ncl' [2025-04-21 00:01:12.587] [info ] [nspeng ] [23228:14180] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:01:12.587] [info ] [nspeng ] [23228:14180] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:01:12.595] [info ] [nspeng ] [23228:13664] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:12.595] [info ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.595] [warning] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.616] [error ] [nspeng ] [23228:13664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.617] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.618] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.619] [error ] [nspeng ] [23228:13664] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:12.620] [warning] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:12.620] [info ] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:12.620] [info ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.620] [warning] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.639] [error ] [nspeng ] [23228:13664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.640] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.641] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.642] [error ] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:12.643] [error ] [nspeng ] [23228:13664] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:12.645] [info ] [nspeng ] [23228:13664] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:12.655] [info ] [nspeng ] [23228:13664] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:12.655] [info ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.655] [warning] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.685] [error ] [nspeng ] [23228:13664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.686] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.686] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.688] [error ] [nspeng ] [23228:13664] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:12.689] [warning] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:12.689] [info ] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:12.689] [info ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.689] [warning] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.731] [error ] [nspeng ] [23228:13664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.732] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.733] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.734] [error ] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:12.735] [error ] [nspeng ] [23228:13664] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:12.736] [info ] [nspeng ] [23228:13664] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:12.743] [info ] [nspeng ] [23228:13664] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:12.747] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:01:12.753] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:01:12.758] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:01:12.763] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:01:12.767] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:01:12.771] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:01:12.771] [info ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.771] [warning] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.794] [error ] [nspeng ] [23228:13664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.795] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.796] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.797] [error ] [nspeng ] [23228:13664] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:12.799] [warning] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:12.799] [info ] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:12.799] [info ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:12.799] [warning] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:12.823] [error ] [nspeng ] [23228:13664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:12.824] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:12.824] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:12.826] [error ] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:01:12.832] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:01:12.837] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:01:12.842] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:01:12.846] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:01:12.850] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:01:12.854] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:01:12.856] [info ] [nspeng ] [23228:13664] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100011200.ncl' [2025-04-21 00:01:12.856] [error ] [nspeng ] [23228:13664] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100011200.ncl [2025-04-21 00:01:12.857] [info ] [nspeng ] [23228:13664] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100011200.ncl' [2025-04-21 00:01:12.857] [info ] [nspeng ] [23228:13664] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:01:12.857] [info ] [nspeng ] [23228:13664] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:01:20.048] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:20.049] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:20.049] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:20.073] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:20.074] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:20.075] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:20.077] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:20.078] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:20.078] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:20.079] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:20.079] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:20.111] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:20.112] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:20.113] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:20.114] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:20.115] [error ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:20.116] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:20.123] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:20.123] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:20.123] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:20.146] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:20.146] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:20.148] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:20.149] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:20.150] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:20.150] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:20.150] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:20.150] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:20.171] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:20.172] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:20.173] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:20.174] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:20.175] [error ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:20.176] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:20.182] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:20.186] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:01:20.191] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:01:20.195] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:01:20.201] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:01:20.205] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:01:20.209] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:01:20.210] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:20.210] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:20.232] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:20.233] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:20.234] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:20.235] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:20.236] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:20.236] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:20.237] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:20.237] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:20.258] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:20.259] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:20.261] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:20.262] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:01:20.267] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:01:20.272] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:01:20.276] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:01:20.282] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:01:20.286] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:01:20.289] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:01:20.292] [info ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012000.ncl' [2025-04-21 00:01:20.292] [error ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012000.ncl [2025-04-21 00:01:20.293] [info ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012000.ncl' [2025-04-21 00:01:20.293] [info ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:01:20.293] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:01:22.674] [info ] [nspeng ] [23228:13664] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:22.674] [info ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:22.675] [warning] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:22.689] [error ] [nspeng ] [23228:13664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:22.689] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:22.691] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:22.692] [error ] [nspeng ] [23228:13664] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:22.693] [warning] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:22.693] [info ] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:22.693] [info ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:22.693] [warning] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:22.708] [error ] [nspeng ] [23228:13664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:22.709] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:22.710] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:22.711] [error ] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:22.712] [error ] [nspeng ] [23228:13664] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:22.712] [info ] [nspeng ] [23228:13664] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:22.717] [info ] [nspeng ] [23228:13664] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:22.718] [info ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:22.718] [warning] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:22.732] [error ] [nspeng ] [23228:13664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:22.733] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:22.734] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:22.735] [error ] [nspeng ] [23228:13664] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:22.736] [warning] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:22.736] [info ] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:22.736] [info ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:22.736] [warning] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:22.750] [error ] [nspeng ] [23228:13664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:22.751] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:22.752] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:22.752] [error ] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:22.753] [error ] [nspeng ] [23228:13664] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:22.754] [info ] [nspeng ] [23228:13664] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:22.759] [info ] [nspeng ] [23228:13664] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:22.764] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:01:22.768] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:01:22.779] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:01:22.783] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:01:22.787] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:01:22.791] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:01:22.791] [info ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:22.791] [warning] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:22.806] [error ] [nspeng ] [23228:13664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:22.807] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:22.808] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:22.809] [error ] [nspeng ] [23228:13664] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:22.809] [warning] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:22.810] [info ] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:22.810] [info ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:22.810] [warning] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:22.824] [error ] [nspeng ] [23228:13664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:22.825] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:22.826] [error ] [nspeng ] [23228:13664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:22.827] [error ] [nspeng ] [23228:13664] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:01:22.832] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:01:22.836] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:01:22.839] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:01:22.844] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:01:22.848] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:01:22.852] [info ] [nspeng ] [23228:13664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:01:22.853] [info ] [nspeng ] [23228:13664] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012200.ncl' [2025-04-21 00:01:22.853] [error ] [nspeng ] [23228:13664] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012200.ncl [2025-04-21 00:01:22.854] [info ] [nspeng ] [23228:13664] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012200.ncl' [2025-04-21 00:01:22.854] [info ] [nspeng ] [23228:13664] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:01:22.854] [info ] [nspeng ] [23228:13664] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:01:22.861] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:22.861] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:22.861] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:22.875] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:22.876] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:22.877] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:22.878] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:22.878] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:22.879] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:22.879] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:22.879] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:22.895] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:22.896] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:22.897] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:22.898] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:22.898] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:22.899] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:22.905] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:22.905] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:22.905] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:22.919] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:22.919] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:22.920] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:22.922] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:22.922] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:22.922] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:22.922] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:22.923] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:22.938] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:22.939] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:22.939] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:22.940] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:22.941] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:22.942] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:22.947] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:22.950] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:01:22.955] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:01:22.959] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:01:22.963] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:01:22.967] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:01:22.971] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:01:22.971] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:22.971] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:22.987] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:22.988] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:22.989] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:22.991] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:22.991] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:22.992] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:22.992] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:22.992] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:23.006] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:23.007] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:23.008] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:23.009] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:01:23.015] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:01:23.019] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:01:23.022] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:01:23.026] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:01:23.030] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:01:23.033] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:01:23.034] [info ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012200.ncl' [2025-04-21 00:01:23.034] [error ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012200.ncl [2025-04-21 00:01:23.035] [info ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012200.ncl' [2025-04-21 00:01:23.035] [info ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:01:23.036] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:01:28.119] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:28.119] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.119] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.149] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.151] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.152] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.153] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:28.154] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:28.155] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:28.155] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.155] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.174] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.175] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.176] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.177] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:28.181] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:28.183] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:28.191] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:28.191] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.191] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.211] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.212] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.213] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.214] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:28.215] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:28.215] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:28.215] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.215] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.243] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.244] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.245] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.247] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:28.248] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:28.249] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:28.255] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:28.255] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.255] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.286] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.287] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.288] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.289] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:28.290] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:28.290] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:28.290] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.290] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.315] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.316] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.317] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.319] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:28.319] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:28.321] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:28.327] [info ] [nspeng ] [23228:21764] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:28.327] [info ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.327] [warning] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.368] [error ] [nspeng ] [23228:21764] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.369] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.371] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.372] [error ] [nspeng ] [23228:21764] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:28.374] [warning] [nspeng ] [23228:21764] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:28.374] [info ] [nspeng ] [23228:21764] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:28.374] [info ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.374] [warning] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.447] [error ] [nspeng ] [23228:21764] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.449] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.449] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.452] [error ] [nspeng ] [23228:21764] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:28.453] [error ] [nspeng ] [23228:21764] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:28.455] [info ] [nspeng ] [23228:21764] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:28.644] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:28.645] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.645] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.698] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.699] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.700] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.701] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:28.702] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:28.702] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:28.703] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.703] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.757] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.759] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.761] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.762] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:28.764] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:28.765] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:28.771] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:28.775] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:01:28.782] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:01:28.786] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:01:28.790] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:01:28.794] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:01:28.799] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:01:28.799] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.799] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.822] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.822] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.823] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.824] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:28.825] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:28.825] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:28.825] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.826] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.851] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.852] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.853] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.854] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:01:28.862] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:01:28.868] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:01:28.871] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:01:28.876] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:01:28.885] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:01:28.888] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:01:28.889] [info ] [nspeng ] [23228:14216] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012800.ncl' [2025-04-21 00:01:28.889] [error ] [nspeng ] [23228:14216] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012800.ncl [2025-04-21 00:01:28.891] [info ] [nspeng ] [23228:14216] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012800.ncl' [2025-04-21 00:01:28.891] [info ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:01:28.891] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:01:28.916] [info ] [nspeng ] [23228: 6116] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:28.916] [info ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.916] [warning] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.935] [error ] [nspeng ] [23228: 6116] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.936] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.937] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.938] [error ] [nspeng ] [23228: 6116] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:28.939] [warning] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:28.939] [info ] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:28.939] [info ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.939] [warning] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.959] [error ] [nspeng ] [23228: 6116] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.961] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.962] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.962] [error ] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:28.963] [error ] [nspeng ] [23228: 6116] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:28.964] [info ] [nspeng ] [23228: 6116] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:28.971] [info ] [nspeng ] [23228: 6116] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:28.971] [info ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.971] [warning] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:28.992] [error ] [nspeng ] [23228: 6116] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:28.993] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:28.994] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:28.995] [error ] [nspeng ] [23228: 6116] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:28.996] [warning] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:28.996] [info ] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:28.997] [info ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:28.997] [warning] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:29.017] [error ] [nspeng ] [23228: 6116] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:29.018] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:29.019] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:29.020] [error ] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:29.021] [error ] [nspeng ] [23228: 6116] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:29.022] [info ] [nspeng ] [23228: 6116] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:29.027] [info ] [nspeng ] [23228: 6116] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:29.031] [info ] [nspeng ] [23228: 6116] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:01:29.034] [info ] [nspeng ] [23228: 6116] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:01:29.038] [info ] [nspeng ] [23228: 6116] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:01:29.042] [info ] [nspeng ] [23228: 6116] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:01:29.045] [info ] [nspeng ] [23228: 6116] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:01:29.049] [info ] [nspeng ] [23228: 6116] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:01:29.049] [info ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:29.049] [warning] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:29.065] [error ] [nspeng ] [23228: 6116] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:29.066] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:29.066] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:29.067] [error ] [nspeng ] [23228: 6116] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:29.068] [warning] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:29.068] [info ] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:29.069] [info ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:29.069] [warning] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:29.084] [error ] [nspeng ] [23228: 6116] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:29.085] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:29.086] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:29.087] [error ] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:01:29.092] [info ] [nspeng ] [23228: 6116] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:01:29.099] [info ] [nspeng ] [23228: 6116] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:01:29.103] [info ] [nspeng ] [23228: 6116] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:01:29.108] [info ] [nspeng ] [23228: 6116] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:01:29.113] [info ] [nspeng ] [23228: 6116] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:01:29.118] [info ] [nspeng ] [23228: 6116] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:01:29.119] [info ] [nspeng ] [23228: 6116] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012900.ncl' [2025-04-21 00:01:29.119] [error ] [nspeng ] [23228: 6116] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012900.ncl [2025-04-21 00:01:29.119] [info ] [nspeng ] [23228: 6116] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100012900.ncl' [2025-04-21 00:01:29.119] [info ] [nspeng ] [23228: 6116] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:01:29.119] [info ] [nspeng ] [23228: 6116] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:01:32.755] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:32.756] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:32.756] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:32.774] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:32.775] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:32.776] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:32.777] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:32.778] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:32.778] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:32.778] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:32.778] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:32.801] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:32.802] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:32.803] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:32.804] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:32.805] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:32.806] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:32.814] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:32.814] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:32.814] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:32.833] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:32.834] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:32.835] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:32.836] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:32.837] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:32.837] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:32.837] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:32.837] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:32.854] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:32.854] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:32.855] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:32.856] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:32.857] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:32.858] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:01:32.863] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:32.867] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:01:32.870] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:01:32.875] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:01:32.879] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:01:32.882] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:01:32.886] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:01:32.886] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:32.886] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:32.902] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:32.903] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:32.904] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:32.905] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:32.905] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:32.906] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:32.906] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:32.906] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:32.922] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:32.922] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:32.923] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:32.924] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:01:32.933] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:01:32.936] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:01:32.939] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:01:32.944] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:01:32.948] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:01:32.951] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:01:32.952] [info ] [nspeng ] [23228:14216] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100013200.ncl' [2025-04-21 00:01:32.952] [error ] [nspeng ] [23228:14216] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100013200.ncl [2025-04-21 00:01:32.953] [info ] [nspeng ] [23228:14216] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100013200.ncl' [2025-04-21 00:01:32.953] [info ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:01:32.953] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:01:39.220] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:01:39.220] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:39.220] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:39.238] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:39.239] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:39.239] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:39.241] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:01:39.242] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:01:39.242] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:01:39.242] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:01:39.242] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:01:39.258] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:01:39.259] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:01:39.259] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:01:39.261] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:01:39.262] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:01:39.263] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:02:07.027] [info ] [nspeng ] [23228: 6664] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:02:07.027] [info ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:07.027] [warning] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:07.046] [error ] [nspeng ] [23228: 6664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:07.047] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:07.049] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:07.050] [error ] [nspeng ] [23228: 6664] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:02:07.051] [warning] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:02:07.051] [info ] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:02:07.051] [info ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:07.051] [warning] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:07.067] [error ] [nspeng ] [23228: 6664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:07.068] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:07.068] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:07.069] [error ] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:02:07.070] [error ] [nspeng ] [23228: 6664] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:02:07.070] [info ] [nspeng ] [23228: 6664] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:02:20.131] [info ] [nspeng ] [23228:11536] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:02:20.131] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:20.131] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:20.148] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:20.148] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:20.149] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:20.150] [error ] [nspeng ] [23228:11536] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:02:20.151] [warning] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:02:20.151] [info ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:02:20.151] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:20.151] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:20.167] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:20.168] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:20.169] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:20.170] [error ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:02:20.171] [error ] [nspeng ] [23228:11536] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:02:20.173] [info ] [nspeng ] [23228:11536] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:02:29.947] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:02:29.947] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:29.947] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:29.964] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:29.965] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:29.966] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:29.968] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:02:29.969] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:02:29.969] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:02:29.969] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:29.969] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:29.989] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:29.990] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:29.991] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:29.992] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:02:29.993] [error ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:02:29.994] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:02:29.999] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:02:30.001] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:30.001] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:30.022] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:30.023] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:30.023] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:30.025] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:02:30.026] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:02:30.026] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:02:30.026] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:30.026] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:30.044] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:30.044] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:30.045] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:30.047] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:02:30.047] [error ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:02:30.048] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:02:30.053] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:02:30.057] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:02:30.062] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:02:30.066] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:02:30.069] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:02:30.073] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:02:30.078] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:02:30.078] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:30.079] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:30.097] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:30.097] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:30.098] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:30.099] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:02:30.101] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:02:30.101] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:02:30.101] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:30.101] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:30.116] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:30.117] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:30.118] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:30.119] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:02:30.124] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:02:30.128] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:02:30.132] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:02:30.135] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:02:30.139] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:02:30.144] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:02:30.145] [info ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100023000.ncl' [2025-04-21 00:02:30.145] [error ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100023000.ncl [2025-04-21 00:02:30.146] [info ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100023000.ncl' [2025-04-21 00:02:30.146] [info ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:02:30.146] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:02:53.116] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:02:53.116] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:53.116] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:53.138] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:53.140] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:53.141] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:53.143] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:02:53.144] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:02:53.144] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:02:53.144] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:53.144] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:53.164] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:53.165] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:53.166] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:53.166] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:02:53.167] [error ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:02:53.168] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:02:53.174] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:02:53.174] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:53.174] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:53.195] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:53.196] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:53.197] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:53.198] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:02:53.199] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:02:53.199] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:02:53.199] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:53.199] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:53.219] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:53.220] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:53.220] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:53.222] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:02:53.223] [error ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:02:53.224] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:02:53.229] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:02:53.233] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:02:53.237] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:02:53.242] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:02:53.246] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:02:53.251] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:02:53.255] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:02:53.255] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:53.255] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:53.276] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:53.277] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:53.278] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:53.279] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:02:53.280] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:02:53.280] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:02:53.281] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:02:53.281] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:02:53.301] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:02:53.301] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:02:53.302] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:02:53.303] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:02:53.308] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:02:53.313] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:02:53.317] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:02:53.321] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:02:53.324] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:02:53.328] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:02:53.329] [info ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100025300.ncl' [2025-04-21 00:02:53.329] [error ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100025300.ncl [2025-04-21 00:02:53.331] [info ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100025300.ncl' [2025-04-21 00:02:53.331] [info ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:02:53.331] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:03:02.946] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:02.946] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:02.946] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:02.969] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:02.970] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:02.971] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:02.971] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:02.972] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:02.973] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:02.973] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:02.973] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:02.992] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:02.993] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:02.994] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:02.995] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:03:02.996] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:03:02.997] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:03:03.003] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:03.003] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:03.003] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:03.025] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:03.026] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:03.027] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:03.028] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:03.029] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:03.029] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:03.029] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:03.029] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:03.049] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:03.049] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:03.051] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:03.052] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:03:03.053] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:03:03.054] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:03:03.059] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:03.063] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:03:03.067] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:03:03.071] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:03:03.075] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:03:03.080] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:03:03.084] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:03:03.084] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:03.084] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:03.104] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:03.105] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:03.106] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:03.107] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:03.108] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:03.108] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:03.109] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:03.109] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:03.129] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:03.129] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:03.130] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:03.131] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:03:03.136] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:03:03.141] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:03:03.145] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:03:03.149] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:03:03.153] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:03:03.157] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:03:03.158] [info ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100030300.ncl' [2025-04-21 00:03:03.158] [error ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100030300.ncl [2025-04-21 00:03:03.159] [info ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100030300.ncl' [2025-04-21 00:03:03.159] [info ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:03:03.160] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:03:22.324] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:22.324] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:22.324] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:22.341] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:22.342] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:22.343] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:22.344] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:22.345] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:22.345] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:22.345] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:22.345] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:22.363] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:22.364] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:22.364] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:22.365] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:03:22.366] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:03:22.367] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:03:22.373] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:22.373] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:22.374] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:22.391] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:22.391] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:22.393] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:22.394] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:22.395] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:22.395] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:22.395] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:22.395] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:22.413] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:22.414] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:22.415] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:22.416] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:03:22.417] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:03:22.418] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:03:22.423] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:22.428] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:03:22.432] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:03:22.436] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:03:22.440] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:03:22.443] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:03:22.447] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:03:22.447] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:22.447] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:22.464] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:22.464] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:22.465] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:22.466] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:22.467] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:22.467] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:22.467] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:22.468] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:22.484] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:22.485] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:22.485] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:22.486] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:03:22.491] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:03:22.495] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:03:22.498] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:03:22.502] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:03:22.505] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:03:22.509] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:03:22.510] [info ] [nspeng ] [23228:14216] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100032200.ncl' [2025-04-21 00:03:22.510] [error ] [nspeng ] [23228:14216] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100032200.ncl [2025-04-21 00:03:22.510] [info ] [nspeng ] [23228:14216] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100032200.ncl' [2025-04-21 00:03:22.512] [info ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:03:22.512] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:03:27.232] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:27.232] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:27.232] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:27.248] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:27.249] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:27.249] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:27.250] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:27.252] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:27.252] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:27.252] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:27.252] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:27.268] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:27.269] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:27.269] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:27.270] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:03:27.272] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:03:27.272] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:03:30.650] [info ] [nspeng ] [23228:11536] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:30.650] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:30.650] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:30.667] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:30.668] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:30.669] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:30.669] [error ] [nspeng ] [23228:11536] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:30.671] [warning] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:30.671] [info ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:30.671] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:30.671] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:30.687] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:30.687] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:30.688] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:30.689] [error ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:03:30.690] [error ] [nspeng ] [23228:11536] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:03:30.691] [info ] [nspeng ] [23228:11536] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:03:38.229] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:38.229] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:38.229] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:38.245] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:38.246] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:38.247] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:38.248] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:38.249] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:38.249] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:38.249] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:38.249] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:38.266] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:38.267] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:38.268] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:38.269] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:03:38.269] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:03:38.271] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:03:42.616] [info ] [nspeng ] [23228:11536] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:42.616] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:42.616] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:42.632] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:42.633] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:42.634] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:42.635] [error ] [nspeng ] [23228:11536] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:42.636] [warning] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:42.636] [info ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:42.636] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:42.636] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:42.652] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:42.653] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:42.654] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:42.655] [error ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:03:42.656] [error ] [nspeng ] [23228:11536] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:03:42.657] [info ] [nspeng ] [23228:11536] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:03:47.727] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:47.727] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:47.727] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:47.743] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:47.745] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:47.746] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:47.747] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:47.748] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:47.748] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:47.748] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:47.748] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:47.766] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:47.767] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:47.768] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:47.768] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:03:47.769] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:03:47.770] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:03:48.242] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:48.242] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:48.242] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:48.257] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:48.258] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:48.259] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:48.260] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:48.262] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:48.262] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:48.262] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:48.262] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:48.276] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:48.277] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:48.277] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:48.278] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:03:48.279] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:03:48.279] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:03:48.800] [info ] [nspeng ] [23228:14180] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:48.800] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:48.800] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:48.818] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:48.818] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:48.819] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:48.821] [error ] [nspeng ] [23228:14180] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:48.822] [warning] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:48.822] [info ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:48.822] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:48.822] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:48.838] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:48.839] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:48.839] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:48.844] [error ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:03:48.846] [error ] [nspeng ] [23228:14180] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:03:48.847] [info ] [nspeng ] [23228:14180] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:03:52.383] [info ] [nspeng ] [23228:14180] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:52.383] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:52.383] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:52.402] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:52.402] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:52.403] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:52.404] [error ] [nspeng ] [23228:14180] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:52.405] [warning] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:52.405] [info ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:52.405] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:52.405] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:52.422] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:52.423] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:52.423] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:52.425] [error ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:03:52.426] [error ] [nspeng ] [23228:14180] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:03:52.427] [info ] [nspeng ] [23228:14180] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:03:53.297] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:03:53.297] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:53.297] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:53.315] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:53.316] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:53.317] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:53.318] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:03:53.319] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:03:53.319] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:03:53.319] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:03:53.319] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:03:53.338] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:03:53.339] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:03:53.339] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:03:53.342] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:03:53.343] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:03:53.344] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:04:00.187] [info ] [nspeng ] [23228:14236] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:04:00.188] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:04:00.188] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:04:00.204] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:04:00.205] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:04:00.205] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:04:00.207] [error ] [nspeng ] [23228:14236] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:04:00.208] [warning] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:04:00.208] [info ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:04:00.208] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:04:00.208] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:04:00.228] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:04:00.228] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:04:00.229] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:04:00.231] [error ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:04:00.232] [error ] [nspeng ] [23228:14236] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:04:00.233] [info ] [nspeng ] [23228:14236] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:04:00.692] [info ] [nspeng ] [23228:14236] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:04:00.692] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:04:00.692] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:04:00.707] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:04:00.708] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:04:00.709] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:04:00.711] [error ] [nspeng ] [23228:14236] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:04:00.711] [warning] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:04:00.711] [info ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:04:00.712] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:04:00.712] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:04:00.726] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:04:00.727] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:04:00.728] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:04:00.729] [error ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:04:00.730] [error ] [nspeng ] [23228:14236] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:04:00.730] [info ] [nspeng ] [23228:14236] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:04:03.852] [info ] [nspeng ] [23228:14180] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:04:03.852] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:04:03.852] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:04:03.872] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:04:03.873] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:04:03.874] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:04:03.875] [error ] [nspeng ] [23228:14180] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:04:03.876] [warning] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:04:03.876] [info ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:04:03.876] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:04:03.876] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:04:03.892] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:04:03.893] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:04:03.894] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:04:03.895] [error ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:04:03.896] [error ] [nspeng ] [23228:14180] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:04:03.897] [info ] [nspeng ] [23228:14180] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:04:03.902] [info ] [nspeng ] [23228:14180] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:04:03.902] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:04:03.903] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:04:03.918] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:04:03.919] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:04:03.920] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:04:03.921] [error ] [nspeng ] [23228:14180] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:04:03.922] [warning] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:04:03.922] [info ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:04:03.922] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:04:03.922] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:04:03.939] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:04:03.942] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:04:03.943] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:04:03.944] [error ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:04:03.944] [error ] [nspeng ] [23228:14180] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:04:03.945] [info ] [nspeng ] [23228:14180] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:04:03.950] [info ] [nspeng ] [23228:14180] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:04:03.954] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:04:03.958] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:04:03.962] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:04:03.966] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:04:03.970] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:04:03.974] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:04:03.974] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:04:03.974] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:04:03.991] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:04:03.991] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:04:03.992] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:04:03.993] [error ] [nspeng ] [23228:14180] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:04:03.995] [warning] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:04:03.995] [info ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:04:03.995] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:04:03.995] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:04:04.012] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:04:04.012] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:04:04.013] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:04:04.014] [error ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:04:04.020] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:04:04.024] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:04:04.029] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:04:04.034] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:04:04.037] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:04:04.041] [info ] [nspeng ] [23228:14180] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:04:04.042] [info ] [nspeng ] [23228:14180] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100040300.ncl' [2025-04-21 00:04:04.042] [error ] [nspeng ] [23228:14180] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100040300.ncl [2025-04-21 00:04:04.043] [info ] [nspeng ] [23228:14180] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100040300.ncl' [2025-04-21 00:04:04.044] [info ] [nspeng ] [23228:14180] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:04:04.044] [info ] [nspeng ] [23228:14180] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:04:14.686] [info ] [nspeng ] [23228:14236] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:04:14.686] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:04:14.686] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:04:14.702] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:04:14.703] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:04:14.703] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:04:14.705] [error ] [nspeng ] [23228:14236] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:04:14.705] [warning] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:04:14.706] [info ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:04:14.706] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:04:14.706] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:04:14.721] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:04:14.722] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:04:14.723] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:04:14.724] [error ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:04:14.725] [error ] [nspeng ] [23228:14236] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:04:14.726] [info ] [nspeng ] [23228:14236] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:04:40.318] [info ] [nspeng ] [23228:14236] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:04:40.318] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:04:40.318] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:04:40.334] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:04:40.335] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:04:40.335] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:04:40.336] [error ] [nspeng ] [23228:14236] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:04:40.337] [warning] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:04:40.337] [info ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:04:40.338] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:04:40.338] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:04:40.354] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:04:40.355] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:04:40.356] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:04:40.358] [error ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:04:40.359] [error ] [nspeng ] [23228:14236] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:04:40.361] [info ] [nspeng ] [23228:14236] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:05:05.490] [info ] [nspeng ] [23228: 796] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:05:05.490] [info ] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:05.491] [warning] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:05.504] [error ] [nspeng ] [23228: 796] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:05.506] [error ] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:05.507] [error ] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:05.508] [error ] [nspeng ] [23228: 796] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:05:05.509] [warning] [nspeng ] [23228: 796] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:05:05.509] [info ] [nspeng ] [23228: 796] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:05:05.509] [info ] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:05.509] [warning] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:05.524] [error ] [nspeng ] [23228: 796] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:05.525] [error ] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:05.526] [error ] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:05.527] [error ] [nspeng ] [23228: 796] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:05:05.528] [error ] [nspeng ] [23228: 796] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:05:05.529] [info ] [nspeng ] [23228: 796] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:05:05.532] [info ] [nspeng ] [23228: 796] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:05:05.536] [info ] [nspeng ] [23228: 796] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:05:05.539] [info ] [nspeng ] [23228: 796] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:05:05.544] [info ] [nspeng ] [23228: 796] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:05:05.549] [info ] [nspeng ] [23228: 796] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:05:05.552] [info ] [nspeng ] [23228: 796] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:05:05.557] [info ] [nspeng ] [23228: 796] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:05:05.557] [info ] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:05.557] [warning] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:05.572] [error ] [nspeng ] [23228: 796] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:05.573] [error ] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:05.574] [error ] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:05.575] [error ] [nspeng ] [23228: 796] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:05:05.576] [warning] [nspeng ] [23228: 796] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:05:05.576] [info ] [nspeng ] [23228: 796] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:05:05.576] [info ] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:05.576] [warning] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:05.591] [error ] [nspeng ] [23228: 796] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:05.591] [error ] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:05.592] [error ] [nspeng ] [23228: 796] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:05.593] [error ] [nspeng ] [23228: 796] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:05:05.598] [info ] [nspeng ] [23228: 796] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:05:05.602] [info ] [nspeng ] [23228: 796] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:05:05.605] [info ] [nspeng ] [23228: 796] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:05:05.609] [info ] [nspeng ] [23228: 796] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:05:05.614] [info ] [nspeng ] [23228: 796] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:05:05.617] [info ] [nspeng ] [23228: 796] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:05:05.618] [info ] [nspeng ] [23228: 796] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100050500.ncl' [2025-04-21 00:05:05.618] [error ] [nspeng ] [23228: 796] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100050500.ncl [2025-04-21 00:05:05.619] [info ] [nspeng ] [23228: 796] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100050500.ncl' [2025-04-21 00:05:05.619] [info ] [nspeng ] [23228: 796] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:05:05.619] [info ] [nspeng ] [23228: 796] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:05:16.381] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:05:16.381] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:16.381] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:16.396] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:16.397] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:16.398] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:16.399] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:05:16.399] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:05:16.399] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:05:16.399] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:16.399] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:16.417] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:16.418] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:16.419] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:16.421] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:05:16.421] [error ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:05:16.423] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:05:26.254] [info ] [nspeng ] [23228:22744] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:05:26.254] [info ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:26.254] [warning] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:26.276] [error ] [nspeng ] [23228:22744] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:26.277] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:26.278] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:26.279] [error ] [nspeng ] [23228:22744] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:05:26.280] [warning] [nspeng ] [23228:22744] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:05:26.280] [info ] [nspeng ] [23228:22744] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:05:26.280] [info ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:26.280] [warning] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:26.302] [error ] [nspeng ] [23228:22744] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:26.303] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:26.304] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:26.305] [error ] [nspeng ] [23228:22744] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:05:26.306] [error ] [nspeng ] [23228:22744] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:05:26.308] [info ] [nspeng ] [23228:22744] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:05:26.315] [info ] [nspeng ] [23228:22744] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:05:26.315] [info ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:26.315] [warning] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:26.337] [error ] [nspeng ] [23228:22744] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:26.338] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:26.338] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:26.340] [error ] [nspeng ] [23228:22744] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:05:26.341] [warning] [nspeng ] [23228:22744] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:05:26.341] [info ] [nspeng ] [23228:22744] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:05:26.341] [info ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:26.341] [warning] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:26.360] [error ] [nspeng ] [23228:22744] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:26.361] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:26.361] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:26.362] [error ] [nspeng ] [23228:22744] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:05:26.363] [error ] [nspeng ] [23228:22744] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:05:26.364] [info ] [nspeng ] [23228:22744] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:05:26.369] [info ] [nspeng ] [23228:22744] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:05:26.374] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:05:26.378] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:05:26.382] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:05:26.386] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:05:26.391] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:05:26.395] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:05:26.395] [info ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:26.395] [warning] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:26.415] [error ] [nspeng ] [23228:22744] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:26.416] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:26.417] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:26.418] [error ] [nspeng ] [23228:22744] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:05:26.419] [warning] [nspeng ] [23228:22744] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:05:26.419] [info ] [nspeng ] [23228:22744] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:05:26.420] [info ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:26.420] [warning] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:26.439] [error ] [nspeng ] [23228:22744] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:26.441] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:26.442] [error ] [nspeng ] [23228:22744] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:26.442] [error ] [nspeng ] [23228:22744] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:05:26.448] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:05:26.452] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:05:26.456] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:05:26.460] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:05:26.464] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:05:26.467] [info ] [nspeng ] [23228:22744] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:05:26.468] [info ] [nspeng ] [23228:22744] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100052600.ncl' [2025-04-21 00:05:26.468] [error ] [nspeng ] [23228:22744] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100052600.ncl [2025-04-21 00:05:26.469] [info ] [nspeng ] [23228:22744] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100052600.ncl' [2025-04-21 00:05:26.469] [info ] [nspeng ] [23228:22744] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:05:26.469] [info ] [nspeng ] [23228:22744] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:05:39.150] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:05:39.151] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:39.151] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:39.167] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:39.167] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:39.168] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:39.169] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:05:39.170] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:05:39.170] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:05:39.170] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:39.170] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:39.187] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:39.188] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:39.189] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:39.191] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:05:39.191] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:05:39.192] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:05:54.574] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:05:54.574] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:54.574] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:54.592] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:54.593] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:54.594] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:54.595] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:05:54.596] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:05:54.596] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:05:54.596] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:54.596] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:54.612] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:54.613] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:54.614] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:54.614] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:05:54.615] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:05:54.616] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:05:59.217] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:05:59.217] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:59.217] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:59.233] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:59.233] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:59.234] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:59.235] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:05:59.236] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:05:59.236] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:05:59.236] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:05:59.236] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:05:59.257] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:05:59.258] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:05:59.259] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:05:59.260] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:05:59.261] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:05:59.261] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:10:06.713] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:10:06.714] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:10:06.714] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:10:06.734] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:10:06.736] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:10:06.737] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:10:06.738] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:10:06.739] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:10:06.739] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:10:06.739] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:10:06.739] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:10:06.759] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:10:06.760] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:10:06.761] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:10:06.762] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:10:06.763] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:10:06.764] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:10:06.770] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:10:06.770] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:10:06.770] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:10:06.787] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:10:06.788] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:10:06.788] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:10:06.789] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:10:06.790] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:10:06.790] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:10:06.790] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:10:06.790] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:10:06.807] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:10:06.808] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:10:06.809] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:10:06.810] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:10:06.811] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:10:06.812] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:10:06.817] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:10:06.821] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:10:06.825] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:10:06.829] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:10:06.837] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:10:06.841] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:10:06.845] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:10:06.845] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:10:06.845] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:10:06.864] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:10:06.865] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:10:06.866] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:10:06.867] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:10:06.868] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:10:06.868] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:10:06.868] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:10:06.868] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:10:06.885] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:10:06.886] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:10:06.887] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:10:06.888] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:10:06.893] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:10:06.896] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:10:06.900] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:10:06.904] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:10:06.907] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:10:06.911] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:10:06.912] [info ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100100600.ncl' [2025-04-21 00:10:06.912] [error ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100100600.ncl [2025-04-21 00:10:06.913] [info ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100100600.ncl' [2025-04-21 00:10:06.913] [info ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:10:06.913] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:10:19.907] [info ] [nspeng ] [23228:21764] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:10:19.907] [info ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:10:19.907] [warning] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:10:19.927] [error ] [nspeng ] [23228:21764] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:10:19.928] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:10:19.929] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:10:19.930] [error ] [nspeng ] [23228:21764] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:10:19.931] [warning] [nspeng ] [23228:21764] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:10:19.931] [info ] [nspeng ] [23228:21764] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:10:19.931] [info ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:10:19.931] [warning] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:10:19.952] [error ] [nspeng ] [23228:21764] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:10:19.953] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:10:19.954] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:10:19.955] [error ] [nspeng ] [23228:21764] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:10:19.956] [error ] [nspeng ] [23228:21764] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:10:19.957] [info ] [nspeng ] [23228:21764] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:10:19.963] [info ] [nspeng ] [23228:21764] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:10:19.963] [info ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:10:19.963] [warning] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:10:19.983] [error ] [nspeng ] [23228:21764] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:10:19.984] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:10:19.985] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:10:19.986] [error ] [nspeng ] [23228:21764] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:10:19.987] [warning] [nspeng ] [23228:21764] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:10:19.987] [info ] [nspeng ] [23228:21764] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:10:19.987] [info ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:10:19.987] [warning] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:10:20.007] [error ] [nspeng ] [23228:21764] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:10:20.008] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:10:20.009] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:10:20.010] [error ] [nspeng ] [23228:21764] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:10:20.010] [error ] [nspeng ] [23228:21764] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:10:20.011] [info ] [nspeng ] [23228:21764] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:10:20.016] [info ] [nspeng ] [23228:21764] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:10:20.020] [info ] [nspeng ] [23228:21764] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:10:20.024] [info ] [nspeng ] [23228:21764] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:10:20.028] [info ] [nspeng ] [23228:21764] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:10:20.031] [info ] [nspeng ] [23228:21764] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:10:20.035] [info ] [nspeng ] [23228:21764] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:10:20.038] [info ] [nspeng ] [23228:21764] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:10:20.039] [info ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:10:20.039] [warning] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:10:20.057] [error ] [nspeng ] [23228:21764] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:10:20.058] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:10:20.059] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:10:20.060] [error ] [nspeng ] [23228:21764] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:10:20.061] [warning] [nspeng ] [23228:21764] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:10:20.061] [info ] [nspeng ] [23228:21764] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:10:20.061] [info ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:10:20.061] [warning] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:10:20.078] [error ] [nspeng ] [23228:21764] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:10:20.078] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:10:20.079] [error ] [nspeng ] [23228:21764] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:10:20.080] [error ] [nspeng ] [23228:21764] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:10:20.086] [info ] [nspeng ] [23228:21764] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:10:20.090] [info ] [nspeng ] [23228:21764] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:10:20.094] [info ] [nspeng ] [23228:21764] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:10:20.097] [info ] [nspeng ] [23228:21764] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:10:20.102] [info ] [nspeng ] [23228:21764] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:10:20.106] [info ] [nspeng ] [23228:21764] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:10:20.107] [info ] [nspeng ] [23228:21764] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100102000.ncl' [2025-04-21 00:10:20.107] [error ] [nspeng ] [23228:21764] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100102000.ncl [2025-04-21 00:10:20.108] [info ] [nspeng ] [23228:21764] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100102000.ncl' [2025-04-21 00:10:20.108] [info ] [nspeng ] [23228:21764] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:10:20.108] [info ] [nspeng ] [23228:21764] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:13:13.935] [info ] [nspeng ] [23228: 6116] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:13:13.935] [info ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:13:13.935] [warning] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:13:13.954] [error ] [nspeng ] [23228: 6116] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:13:13.955] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:13:13.955] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:13:13.957] [error ] [nspeng ] [23228: 6116] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:13:13.958] [warning] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:13:13.958] [info ] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:13:13.958] [info ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:13:13.958] [warning] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:13:13.979] [error ] [nspeng ] [23228: 6116] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:13:13.980] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:13:13.981] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:13:13.982] [error ] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:13:13.983] [error ] [nspeng ] [23228: 6116] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:13:13.984] [info ] [nspeng ] [23228: 6116] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:13:32.682] [info ] [nspeng ] [23228: 6664] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:13:32.682] [info ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:13:32.682] [warning] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:13:32.699] [error ] [nspeng ] [23228: 6664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:13:32.700] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:13:32.701] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:13:32.703] [error ] [nspeng ] [23228: 6664] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:13:32.703] [warning] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:13:32.703] [info ] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:13:32.704] [info ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:13:32.704] [warning] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:13:32.722] [error ] [nspeng ] [23228: 6664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:13:32.723] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:13:32.724] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:13:32.725] [error ] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:13:32.725] [error ] [nspeng ] [23228: 6664] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:13:32.726] [info ] [nspeng ] [23228: 6664] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:13:32.733] [info ] [nspeng ] [23228: 6664] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:13:32.733] [info ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:13:32.733] [warning] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:13:32.751] [error ] [nspeng ] [23228: 6664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:13:32.752] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:13:32.753] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:13:32.754] [error ] [nspeng ] [23228: 6664] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:13:32.754] [warning] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:13:32.755] [info ] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:13:32.755] [info ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:13:32.755] [warning] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:13:32.772] [error ] [nspeng ] [23228: 6664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:13:32.772] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:13:32.773] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:13:32.774] [error ] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:13:32.775] [error ] [nspeng ] [23228: 6664] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:13:32.776] [info ] [nspeng ] [23228: 6664] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:13:32.781] [info ] [nspeng ] [23228: 6664] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:13:32.793] [info ] [nspeng ] [23228: 6664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:13:32.797] [info ] [nspeng ] [23228: 6664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:13:32.801] [info ] [nspeng ] [23228: 6664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:13:32.805] [info ] [nspeng ] [23228: 6664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:13:32.809] [info ] [nspeng ] [23228: 6664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:13:32.813] [info ] [nspeng ] [23228: 6664] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:13:32.813] [info ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:13:32.813] [warning] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:13:32.830] [error ] [nspeng ] [23228: 6664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:13:32.831] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:13:32.832] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:13:32.833] [error ] [nspeng ] [23228: 6664] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:13:32.834] [warning] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:13:32.834] [info ] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:13:32.834] [info ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:13:32.834] [warning] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:13:32.851] [error ] [nspeng ] [23228: 6664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:13:32.851] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:13:32.852] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:13:32.853] [error ] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:13:32.858] [info ] [nspeng ] [23228: 6664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:13:32.862] [info ] [nspeng ] [23228: 6664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:13:32.865] [info ] [nspeng ] [23228: 6664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:13:32.870] [info ] [nspeng ] [23228: 6664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:13:32.874] [info ] [nspeng ] [23228: 6664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:13:32.879] [info ] [nspeng ] [23228: 6664] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:13:32.880] [info ] [nspeng ] [23228: 6664] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100133200.ncl' [2025-04-21 00:13:32.880] [error ] [nspeng ] [23228: 6664] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100133200.ncl [2025-04-21 00:13:32.881] [info ] [nspeng ] [23228: 6664] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100133200.ncl' [2025-04-21 00:13:32.881] [info ] [nspeng ] [23228: 6664] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:13:32.882] [info ] [nspeng ] [23228: 6664] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:13:51.409] [info ] [nspeng ] [23228:17784] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:13:51.409] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:13:51.409] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:13:51.426] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:13:51.427] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:13:51.428] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:13:51.429] [error ] [nspeng ] [23228:17784] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:13:51.430] [warning] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:13:51.430] [info ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:13:51.430] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:13:51.430] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:13:51.445] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:13:51.447] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:13:51.448] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:13:51.448] [error ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:13:51.449] [error ] [nspeng ] [23228:17784] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:13:51.450] [info ] [nspeng ] [23228:17784] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:14:17.255] [info ] [nspeng ] [23228:17784] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:14:17.255] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:14:17.255] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:14:17.270] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:14:17.271] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:14:17.272] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:14:17.273] [error ] [nspeng ] [23228:17784] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:14:17.274] [warning] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:14:17.274] [info ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:14:17.274] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:14:17.274] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:14:17.289] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:14:17.290] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:14:17.291] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:14:17.292] [error ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:14:17.292] [error ] [nspeng ] [23228:17784] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:14:17.293] [info ] [nspeng ] [23228:17784] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:15:23.618] [info ] [nspeng ] [23228:17784] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:15:23.618] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:15:23.618] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:15:23.632] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:15:23.633] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:15:23.635] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:15:23.635] [error ] [nspeng ] [23228:17784] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:15:23.637] [warning] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:15:23.637] [info ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:15:23.637] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:15:23.637] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:15:23.653] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:15:23.654] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:15:23.655] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:15:23.657] [error ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:15:23.657] [error ] [nspeng ] [23228:17784] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:15:23.658] [info ] [nspeng ] [23228:17784] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:15:23.664] [info ] [nspeng ] [23228:17784] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:15:23.664] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:15:23.664] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:15:23.679] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:15:23.680] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:15:23.681] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:15:23.682] [error ] [nspeng ] [23228:17784] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:15:23.683] [warning] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:15:23.683] [info ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:15:23.683] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:15:23.683] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:15:23.699] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:15:23.700] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:15:23.702] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:15:23.702] [error ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:15:23.704] [error ] [nspeng ] [23228:17784] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:15:23.705] [info ] [nspeng ] [23228:17784] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:15:23.708] [info ] [nspeng ] [23228:17784] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:15:23.712] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:15:23.715] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:15:23.720] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:15:23.723] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:15:23.726] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:15:23.730] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:15:23.730] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:15:23.730] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:15:23.742] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:15:23.749] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:15:23.750] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:15:23.751] [error ] [nspeng ] [23228:17784] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:15:23.751] [warning] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:15:23.752] [info ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:15:23.752] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:15:23.752] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:15:23.765] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:15:23.766] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:15:23.767] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:15:23.767] [error ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:15:23.771] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:15:23.775] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:15:23.779] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:15:23.782] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:15:23.786] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:15:23.790] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:15:23.790] [info ] [nspeng ] [23228:17784] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100152300.ncl' [2025-04-21 00:15:23.791] [error ] [nspeng ] [23228:17784] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100152300.ncl [2025-04-21 00:15:23.791] [info ] [nspeng ] [23228:17784] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100152300.ncl' [2025-04-21 00:15:23.792] [info ] [nspeng ] [23228:17784] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:15:23.792] [info ] [nspeng ] [23228:17784] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:15:33.105] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:15:33.105] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:15:33.105] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:15:33.123] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:15:33.124] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:15:33.125] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:15:33.126] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:15:33.127] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:15:33.127] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:15:33.127] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:15:33.127] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:15:33.146] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:15:33.147] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:15:33.147] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:15:33.148] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:15:33.149] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:15:33.150] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:15:33.154] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:15:33.155] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:15:33.155] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:15:33.172] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:15:33.173] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:15:33.174] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:15:33.174] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:15:33.175] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:15:33.175] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:15:33.175] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:15:33.176] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:15:33.192] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:15:33.193] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:15:33.193] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:15:33.194] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:15:33.195] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:15:33.196] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:15:33.201] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:15:33.205] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:15:33.208] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:15:33.213] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:15:33.217] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:15:33.220] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:15:33.223] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:15:33.224] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:15:33.224] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:15:33.240] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:15:33.240] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:15:33.241] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:15:33.242] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:15:33.243] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:15:33.244] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:15:33.244] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:15:33.244] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:15:33.261] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:15:33.262] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:15:33.263] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:15:33.264] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:15:33.272] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:15:33.277] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:15:33.280] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:15:33.284] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:15:33.289] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:15:33.292] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:15:33.294] [info ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100153300.ncl' [2025-04-21 00:15:33.294] [error ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100153300.ncl [2025-04-21 00:15:33.295] [info ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100153300.ncl' [2025-04-21 00:15:33.295] [info ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:15:33.295] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:16:12.243] [info ] [nspeng ] [23228: 6664] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:16:12.243] [info ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:16:12.243] [warning] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:16:12.257] [error ] [nspeng ] [23228: 6664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:16:12.258] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:16:12.259] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:16:12.260] [error ] [nspeng ] [23228: 6664] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:16:12.261] [warning] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:16:12.261] [info ] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:16:12.261] [info ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:16:12.261] [warning] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:16:12.274] [error ] [nspeng ] [23228: 6664] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:16:12.275] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:16:12.277] [error ] [nspeng ] [23228: 6664] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:16:12.278] [error ] [nspeng ] [23228: 6664] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:16:12.278] [error ] [nspeng ] [23228: 6664] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:16:12.280] [info ] [nspeng ] [23228: 6664] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:17:31.044] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:17:31.045] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:17:31.045] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:17:31.058] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:17:31.059] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:17:31.059] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:17:31.060] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:17:31.061] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:17:31.061] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:17:31.061] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:17:31.061] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:17:31.074] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:17:31.075] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:17:31.076] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:17:31.076] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:17:31.077] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:17:31.078] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:17:44.182] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:17:44.182] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:17:44.182] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:17:44.211] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:17:44.213] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:17:44.213] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:17:44.214] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:17:44.215] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:17:44.215] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:17:44.215] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:17:44.215] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:17:44.229] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:17:44.229] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:17:44.230] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:17:44.232] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:17:44.233] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:17:44.233] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:19:46.715] [info ] [nspeng ] [23228:11536] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:19:46.715] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:19:46.715] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:19:46.746] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:19:46.747] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:19:46.747] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:19:46.748] [error ] [nspeng ] [23228:11536] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:19:46.749] [warning] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:19:46.749] [info ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:19:46.749] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:19:46.749] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:19:46.770] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:19:46.772] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:19:46.773] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:19:46.774] [error ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:19:46.775] [error ] [nspeng ] [23228:11536] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:19:46.775] [info ] [nspeng ] [23228:11536] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:19:46.782] [info ] [nspeng ] [23228:11536] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:19:46.782] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:19:46.782] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:19:46.800] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:19:46.801] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:19:46.802] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:19:46.803] [error ] [nspeng ] [23228:11536] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:19:46.804] [warning] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:19:46.805] [info ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:19:46.805] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:19:46.805] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:19:46.824] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:19:46.825] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:19:46.826] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:19:46.827] [error ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:19:46.827] [error ] [nspeng ] [23228:11536] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:19:46.829] [info ] [nspeng ] [23228:11536] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:19:46.834] [info ] [nspeng ] [23228:11536] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:19:46.839] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:19:46.843] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:19:46.847] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:19:46.852] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:19:46.856] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:19:46.861] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:19:46.861] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:19:46.861] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:19:46.880] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:19:46.881] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:19:46.882] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:19:46.883] [error ] [nspeng ] [23228:11536] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:19:46.884] [warning] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:19:46.884] [info ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:19:46.884] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:19:46.884] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:19:46.905] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:19:46.906] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:19:46.907] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:19:46.908] [error ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:19:46.913] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:19:46.917] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:19:46.921] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:19:46.926] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:19:46.930] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:19:46.934] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:19:46.935] [info ] [nspeng ] [23228:11536] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100194600.ncl' [2025-04-21 00:19:46.935] [error ] [nspeng ] [23228:11536] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100194600.ncl [2025-04-21 00:19:46.940] [info ] [nspeng ] [23228:11536] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100194600.ncl' [2025-04-21 00:19:46.940] [info ] [nspeng ] [23228:11536] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:19:46.940] [info ] [nspeng ] [23228:11536] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:20:19.822] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:20:19.822] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:20:19.822] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:20:19.840] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:20:19.841] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:20:19.842] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:20:19.843] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:20:19.844] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:20:19.844] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:20:19.844] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:20:19.844] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:20:19.864] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:20:19.865] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:20:19.866] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:20:19.867] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:20:19.867] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:20:19.869] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:20:19.875] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:20:19.876] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:20:19.876] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:20:19.894] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:20:19.895] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:20:19.895] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:20:19.896] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:20:19.897] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:20:19.897] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:20:19.897] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:20:19.898] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:20:19.916] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:20:19.917] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:20:19.918] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:20:19.919] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:20:19.919] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:20:19.920] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:20:19.925] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:20:19.930] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:20:19.933] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:20:19.937] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:20:19.941] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:20:19.945] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:20:19.949] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:20:19.949] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:20:19.949] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:20:19.968] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:20:19.969] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:20:19.969] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:20:19.970] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:20:19.972] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:20:19.972] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:20:19.972] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:20:19.972] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:20:19.989] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:20:19.989] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:20:19.991] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:20:19.992] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:20:19.997] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:20:20.000] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:20:20.004] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:20:20.008] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:20:20.012] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:20:20.016] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:20:20.017] [info ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100201900.ncl' [2025-04-21 00:20:20.017] [error ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100201900.ncl [2025-04-21 00:20:20.017] [info ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100201900.ncl' [2025-04-21 00:20:20.019] [info ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:20:20.019] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:20:24.833] [info ] [nspeng ] [23228:14236] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:20:24.833] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:20:24.833] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:20:24.849] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:20:24.852] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:20:24.853] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:20:24.854] [error ] [nspeng ] [23228:14236] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:20:24.855] [warning] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:20:24.855] [info ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:20:24.855] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:20:24.855] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:20:24.870] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:20:24.870] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:20:24.871] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:20:24.872] [error ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:20:24.872] [error ] [nspeng ] [23228:14236] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:20:24.873] [info ] [nspeng ] [23228:14236] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:20:59.145] [info ] [nspeng ] [23228:17784] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:20:59.145] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:20:59.145] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:20:59.160] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:20:59.161] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:20:59.162] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:20:59.163] [error ] [nspeng ] [23228:17784] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:20:59.164] [warning] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:20:59.164] [info ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:20:59.164] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:20:59.164] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:20:59.182] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:20:59.183] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:20:59.184] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:20:59.185] [error ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:20:59.186] [error ] [nspeng ] [23228:17784] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:20:59.188] [info ] [nspeng ] [23228:17784] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:22:21.118] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:22:21.118] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:22:21.118] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:22:21.133] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:22:21.134] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:22:21.135] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:22:21.136] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:22:21.137] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:22:21.137] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:22:21.137] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:22:21.137] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:22:21.152] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:22:21.153] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:22:21.154] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:22:21.155] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:22:21.156] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:22:21.156] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:23:29.460] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:23:29.460] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:23:29.460] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:23:29.475] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:23:29.476] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:23:29.477] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:23:29.478] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:23:29.479] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:23:29.479] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:23:29.479] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:23:29.479] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:23:29.496] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:23:29.496] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:23:29.497] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:23:29.498] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:23:29.499] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:23:29.500] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:23:29.505] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:23:29.506] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:23:29.506] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:23:29.522] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:23:29.523] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:23:29.524] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:23:29.525] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:23:29.526] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:23:29.526] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:23:29.526] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:23:29.526] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:23:29.542] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:23:29.543] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:23:29.543] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:23:29.544] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:23:29.545] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:23:29.546] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:23:29.551] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:23:29.555] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:23:29.559] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:23:29.562] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:23:29.565] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:23:29.570] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:23:29.573] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:23:29.573] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:23:29.573] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:23:29.588] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:23:29.589] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:23:29.590] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:23:29.591] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:23:29.592] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:23:29.592] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:23:29.592] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:23:29.592] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:23:29.607] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:23:29.607] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:23:29.608] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:23:29.609] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:23:29.614] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:23:29.618] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:23:29.622] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:23:29.625] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:23:29.628] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:23:29.631] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:23:29.632] [info ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100232900.ncl' [2025-04-21 00:23:29.632] [error ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100232900.ncl [2025-04-21 00:23:29.634] [info ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100232900.ncl' [2025-04-21 00:23:29.634] [info ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:23:29.634] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:23:51.080] [info ] [nspeng ] [23228:14236] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:23:51.080] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:23:51.080] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:23:51.097] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:23:51.097] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:23:51.098] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:23:51.101] [error ] [nspeng ] [23228:14236] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:23:51.103] [warning] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:23:51.103] [info ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:23:51.103] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:23:51.103] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:23:51.120] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:23:51.121] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:23:51.122] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:23:51.123] [error ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:23:51.124] [error ] [nspeng ] [23228:14236] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:23:51.125] [info ] [nspeng ] [23228:14236] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:23:51.130] [info ] [nspeng ] [23228:14236] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:23:51.130] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:23:51.130] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:23:51.146] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:23:51.147] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:23:51.147] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:23:51.149] [error ] [nspeng ] [23228:14236] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:23:51.150] [warning] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:23:51.150] [info ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:23:51.150] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:23:51.151] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:23:51.166] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:23:51.167] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:23:51.167] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:23:51.169] [error ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:23:51.170] [error ] [nspeng ] [23228:14236] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:23:51.171] [info ] [nspeng ] [23228:14236] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:23:51.176] [info ] [nspeng ] [23228:14236] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:23:51.180] [info ] [nspeng ] [23228:14236] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:23:51.187] [info ] [nspeng ] [23228:14236] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:23:51.192] [info ] [nspeng ] [23228:14236] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:23:51.195] [info ] [nspeng ] [23228:14236] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:23:51.199] [info ] [nspeng ] [23228:14236] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:23:51.203] [info ] [nspeng ] [23228:14236] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:23:51.203] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:23:51.203] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:23:51.217] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:23:51.219] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:23:51.219] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:23:51.220] [error ] [nspeng ] [23228:14236] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:23:51.221] [warning] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:23:51.221] [info ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:23:51.221] [info ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:23:51.221] [warning] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:23:51.236] [error ] [nspeng ] [23228:14236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:23:51.237] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:23:51.239] [error ] [nspeng ] [23228:14236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:23:51.241] [error ] [nspeng ] [23228:14236] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:23:51.247] [info ] [nspeng ] [23228:14236] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:23:51.250] [info ] [nspeng ] [23228:14236] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:23:51.254] [info ] [nspeng ] [23228:14236] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:23:51.258] [info ] [nspeng ] [23228:14236] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:23:51.261] [info ] [nspeng ] [23228:14236] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:23:51.265] [info ] [nspeng ] [23228:14236] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:23:51.266] [info ] [nspeng ] [23228:14236] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100235100.ncl' [2025-04-21 00:23:51.266] [error ] [nspeng ] [23228:14236] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100235100.ncl [2025-04-21 00:23:51.267] [info ] [nspeng ] [23228:14236] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100235100.ncl' [2025-04-21 00:23:51.267] [info ] [nspeng ] [23228:14236] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:23:51.267] [info ] [nspeng ] [23228:14236] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:24:03.880] [info ] [nspeng ] [23228:14180] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:24:03.880] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:24:03.880] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:24:03.894] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:24:03.895] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:24:03.896] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:24:03.897] [error ] [nspeng ] [23228:14180] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:24:03.898] [warning] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:24:03.898] [info ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:24:03.898] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:24:03.898] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:24:03.913] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:24:03.913] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:24:03.914] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:24:03.915] [error ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:24:03.916] [error ] [nspeng ] [23228:14180] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:24:03.917] [info ] [nspeng ] [23228:14180] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:24:08.271] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:24:08.271] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:24:08.271] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:24:08.285] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:24:08.286] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:24:08.287] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:24:08.289] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:24:08.289] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:24:08.289] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:24:08.290] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:24:08.290] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:24:08.304] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:24:08.305] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:24:08.306] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:24:08.307] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:24:08.307] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:24:08.309] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:24:16.070] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:24:16.071] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:24:16.071] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:24:16.096] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:24:16.109] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:24:16.110] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:24:16.112] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:24:16.113] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:24:16.113] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:24:16.113] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:24:16.113] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:24:16.127] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:24:16.129] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:24:16.129] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:24:16.129] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:24:16.130] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:24:16.131] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:24:34.523] [info ] [nspeng ] [23228:17784] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:24:34.523] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:24:34.524] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:24:34.538] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:24:34.539] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:24:34.539] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:24:34.540] [error ] [nspeng ] [23228:17784] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:24:34.541] [warning] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:24:34.541] [info ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:24:34.541] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:24:34.541] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:24:34.556] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:24:34.557] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:24:34.557] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:24:34.559] [error ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:24:34.559] [error ] [nspeng ] [23228:17784] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:24:34.560] [info ] [nspeng ] [23228:17784] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:24:37.158] [info ] [nspeng ] [23228:17784] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:24:37.158] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:24:37.159] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:24:37.173] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:24:37.173] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:24:37.174] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:24:37.175] [error ] [nspeng ] [23228:17784] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:24:37.176] [warning] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:24:37.176] [info ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:24:37.176] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:24:37.176] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:24:37.191] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:24:37.192] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:24:37.193] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:24:37.194] [error ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:24:37.194] [error ] [nspeng ] [23228:17784] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:24:37.195] [info ] [nspeng ] [23228:17784] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:24:38.425] [info ] [nspeng ] [23228: 5792] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:24:38.425] [info ] [nspeng ] [23228: 5792] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:24:38.425] [warning] [nspeng ] [23228: 5792] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:24:38.441] [error ] [nspeng ] [23228: 5792] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:24:38.441] [error ] [nspeng ] [23228: 5792] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:24:38.442] [error ] [nspeng ] [23228: 5792] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:24:38.443] [error ] [nspeng ] [23228: 5792] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:24:38.444] [warning] [nspeng ] [23228: 5792] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:24:38.444] [info ] [nspeng ] [23228: 5792] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:24:38.444] [info ] [nspeng ] [23228: 5792] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:24:38.444] [warning] [nspeng ] [23228: 5792] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:24:38.459] [error ] [nspeng ] [23228: 5792] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:24:38.459] [error ] [nspeng ] [23228: 5792] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:24:38.461] [error ] [nspeng ] [23228: 5792] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:24:38.462] [error ] [nspeng ] [23228: 5792] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:24:38.463] [error ] [nspeng ] [23228: 5792] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:24:38.464] [info ] [nspeng ] [23228: 5792] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:25:15.136] [info ] [nspeng ] [23228:17784] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:25:15.137] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:25:15.137] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:25:15.153] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:25:15.154] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:25:15.155] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:25:15.156] [error ] [nspeng ] [23228:17784] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:25:15.157] [warning] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:25:15.157] [info ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:25:15.157] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:25:15.157] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:25:15.173] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:25:15.174] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:25:15.175] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:25:15.177] [error ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:25:15.178] [error ] [nspeng ] [23228:17784] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:25:15.178] [info ] [nspeng ] [23228:17784] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:25:15.184] [info ] [nspeng ] [23228:17784] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:25:15.184] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:25:15.184] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:25:15.200] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:25:15.201] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:25:15.201] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:25:15.203] [error ] [nspeng ] [23228:17784] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:25:15.203] [warning] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:25:15.203] [info ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:25:15.204] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:25:15.204] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:25:15.220] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:25:15.221] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:25:15.222] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:25:15.222] [error ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:25:15.223] [error ] [nspeng ] [23228:17784] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:25:15.224] [info ] [nspeng ] [23228:17784] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:25:15.229] [info ] [nspeng ] [23228:17784] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:25:15.233] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:25:15.237] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:25:15.239] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:25:15.242] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:25:15.245] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:25:15.249] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:25:15.250] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:25:15.250] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:25:15.263] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:25:15.264] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:25:15.265] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:25:15.266] [error ] [nspeng ] [23228:17784] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:25:15.267] [warning] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:25:15.267] [info ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:25:15.267] [info ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:25:15.267] [warning] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:25:15.281] [error ] [nspeng ] [23228:17784] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:25:15.282] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:25:15.283] [error ] [nspeng ] [23228:17784] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:25:15.284] [error ] [nspeng ] [23228:17784] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:25:15.290] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:25:15.294] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:25:15.298] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:25:15.302] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:25:15.306] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:25:15.310] [info ] [nspeng ] [23228:17784] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:25:15.311] [info ] [nspeng ] [23228:17784] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100251500.ncl' [2025-04-21 00:25:15.311] [error ] [nspeng ] [23228:17784] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100251500.ncl [2025-04-21 00:25:15.311] [info ] [nspeng ] [23228:17784] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100251500.ncl' [2025-04-21 00:25:15.312] [info ] [nspeng ] [23228:17784] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:25:15.312] [info ] [nspeng ] [23228:17784] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:25:37.830] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:25:37.831] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:25:37.831] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:25:37.853] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:25:37.854] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:25:37.855] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:25:37.857] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:25:37.858] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:25:37.858] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:25:37.858] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:25:37.858] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:25:37.877] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:25:37.879] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:25:37.880] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:25:37.881] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:25:37.883] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:25:37.884] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:25:37.889] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:25:37.890] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:25:37.890] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:25:37.907] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:25:37.908] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:25:37.909] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:25:37.910] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:25:37.911] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:25:37.911] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:25:37.911] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:25:37.911] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:25:37.929] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:25:37.930] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:25:37.931] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:25:37.932] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:25:37.934] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:25:37.935] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:25:37.941] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:25:37.945] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:25:37.949] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:25:37.953] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:25:37.957] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:25:37.962] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:25:37.966] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:25:37.967] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:25:37.967] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:25:37.987] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:25:37.989] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:25:37.991] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:25:37.992] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:25:37.993] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:25:37.993] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:25:37.993] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:25:37.993] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:25:38.012] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:25:38.013] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:25:38.014] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:25:38.015] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:25:38.020] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:25:38.025] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:25:38.029] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:25:38.033] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:25:38.037] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:25:38.040] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:25:38.041] [info ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100253700.ncl' [2025-04-21 00:25:38.041] [error ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100253700.ncl [2025-04-21 00:25:38.042] [info ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100253700.ncl' [2025-04-21 00:25:38.043] [info ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:25:38.043] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:26:52.321] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:26:52.321] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:26:52.321] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:26:52.340] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:26:52.340] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:26:52.341] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:26:52.342] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:26:52.343] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:26:52.343] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:26:52.343] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:26:52.343] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:26:52.364] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:26:52.365] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:26:52.366] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:26:52.366] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:26:52.367] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:26:52.367] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:26:52.374] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:26:52.374] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:26:52.374] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:26:52.392] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:26:52.393] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:26:52.394] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:26:52.395] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:26:52.396] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:26:52.396] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:26:52.396] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:26:52.396] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:26:52.418] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:26:52.419] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:26:52.419] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:26:52.420] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:26:52.421] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:26:52.422] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:26:52.426] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:26:52.431] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:26:52.435] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:26:52.438] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:26:52.441] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:26:52.445] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:26:52.451] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:26:52.451] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:26:52.451] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:26:52.470] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:26:52.471] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:26:52.472] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:26:52.473] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:26:52.474] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:26:52.474] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:26:52.474] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:26:52.474] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:26:52.493] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:26:52.494] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:26:52.495] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:26:52.496] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:26:52.501] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:26:52.505] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:26:52.509] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:26:52.513] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:26:52.517] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:26:52.521] [info ] [nspeng ] [23228:14216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:26:52.522] [info ] [nspeng ] [23228:14216] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100265200.ncl' [2025-04-21 00:26:52.522] [error ] [nspeng ] [23228:14216] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100265200.ncl [2025-04-21 00:26:52.523] [info ] [nspeng ] [23228:14216] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100265200.ncl' [2025-04-21 00:26:52.523] [info ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:26:52.523] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:26:57.301] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:26:57.301] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:26:57.301] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:26:57.321] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:26:57.322] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:26:57.323] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:26:57.324] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:26:57.325] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:26:57.325] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:26:57.325] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:26:57.325] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:26:57.344] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:26:57.345] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:26:57.346] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:26:57.347] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:26:57.348] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:26:57.349] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:26:57.354] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:26:57.354] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:26:57.354] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:26:57.374] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:26:57.374] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:26:57.375] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:26:57.376] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:26:57.377] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:26:57.377] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:26:57.377] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:26:57.377] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:26:57.394] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:26:57.395] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:26:57.396] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:26:57.397] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:26:57.397] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:26:57.399] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:26:57.404] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:26:57.408] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:26:57.411] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:26:57.415] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:26:57.419] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:26:57.423] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:26:57.483] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:26:57.483] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:26:57.483] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:26:57.501] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:26:57.502] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:26:57.503] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:26:57.504] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:26:57.505] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:26:57.505] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:26:57.505] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:26:57.505] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:26:57.525] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:26:57.525] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:26:57.526] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:26:57.527] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:26:57.532] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:26:57.536] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:26:57.539] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:26:57.544] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:26:57.548] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:26:57.551] [info ] [nspeng ] [23228:14212] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:26:57.552] [info ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100265700.ncl' [2025-04-21 00:26:57.552] [error ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100265700.ncl [2025-04-21 00:26:57.553] [info ] [nspeng ] [23228:14212] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100265700.ncl' [2025-04-21 00:26:57.554] [info ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:26:57.554] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:27:05.606] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:27:05.606] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:05.606] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:05.625] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:05.626] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:05.627] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:05.627] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:27:05.629] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:27:05.629] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:27:05.629] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:05.629] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:05.649] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:05.649] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:05.650] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:05.651] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:27:05.652] [error ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:27:05.653] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:27:05.658] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:27:05.658] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:05.658] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:05.678] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:05.679] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:05.680] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:05.682] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:27:05.683] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:27:05.683] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:27:05.683] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:05.683] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:05.703] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:05.704] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:05.705] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:05.706] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:27:05.707] [error ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:27:05.707] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:27:05.714] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:27:05.718] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:27:05.723] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:27:05.727] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:27:05.731] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:27:05.735] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:27:05.749] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:27:05.750] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:05.750] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:05.770] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:05.771] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:05.772] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:05.773] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:27:05.774] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:27:05.774] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:27:05.775] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:05.775] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:05.796] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:05.797] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:05.799] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:05.799] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:27:05.805] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:27:05.811] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:27:05.816] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:27:05.821] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:27:05.826] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:27:05.831] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:27:05.833] [info ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100270500.ncl' [2025-04-21 00:27:05.833] [error ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100270500.ncl [2025-04-21 00:27:05.834] [info ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100270500.ncl' [2025-04-21 00:27:05.834] [info ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:27:05.834] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:27:23.057] [info ] [nspeng ] [23228:11536] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:27:23.057] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:23.059] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:23.078] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:23.079] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:23.080] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:23.081] [error ] [nspeng ] [23228:11536] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:27:23.082] [warning] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:27:23.082] [info ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:27:23.082] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:23.082] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:23.102] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:23.102] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:23.103] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:23.104] [error ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:27:23.105] [error ] [nspeng ] [23228:11536] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:27:23.106] [info ] [nspeng ] [23228:11536] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:27:23.113] [info ] [nspeng ] [23228:11536] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:27:23.114] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:23.114] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:23.132] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:23.133] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:23.133] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:23.134] [error ] [nspeng ] [23228:11536] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:27:23.135] [warning] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:27:23.135] [info ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:27:23.135] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:23.135] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:23.154] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:23.155] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:23.155] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:23.156] [error ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:27:23.157] [error ] [nspeng ] [23228:11536] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:27:23.159] [info ] [nspeng ] [23228:11536] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:27:23.165] [info ] [nspeng ] [23228:11536] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:27:23.169] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:27:23.172] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:27:23.176] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:27:23.180] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:27:23.183] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:27:23.187] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:27:23.187] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:23.187] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:23.205] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:23.206] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:23.207] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:23.207] [error ] [nspeng ] [23228:11536] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:27:23.209] [warning] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:27:23.209] [info ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:27:23.209] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:23.209] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:23.225] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:23.226] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:23.227] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:23.227] [error ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:27:23.233] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:27:23.237] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:27:23.240] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:27:23.243] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:27:23.248] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:27:23.251] [info ] [nspeng ] [23228:11536] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:27:23.252] [info ] [nspeng ] [23228:11536] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100272300.ncl' [2025-04-21 00:27:23.252] [error ] [nspeng ] [23228:11536] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100272300.ncl [2025-04-21 00:27:23.253] [info ] [nspeng ] [23228:11536] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100272300.ncl' [2025-04-21 00:27:23.253] [info ] [nspeng ] [23228:11536] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:27:23.254] [info ] [nspeng ] [23228:11536] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:27:51.635] [info ] [nspeng ] [23228:14232] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:27:51.635] [info ] [nspeng ] [23228:14232] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:51.635] [warning] [nspeng ] [23228:14232] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:51.652] [error ] [nspeng ] [23228:14232] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:51.653] [error ] [nspeng ] [23228:14232] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:51.654] [error ] [nspeng ] [23228:14232] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:51.655] [error ] [nspeng ] [23228:14232] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:27:51.655] [warning] [nspeng ] [23228:14232] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:27:51.655] [info ] [nspeng ] [23228:14232] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:27:51.656] [info ] [nspeng ] [23228:14232] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:51.656] [warning] [nspeng ] [23228:14232] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:51.671] [error ] [nspeng ] [23228:14232] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:51.672] [error ] [nspeng ] [23228:14232] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:51.673] [error ] [nspeng ] [23228:14232] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:51.674] [error ] [nspeng ] [23228:14232] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:27:51.674] [error ] [nspeng ] [23228:14232] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:27:51.675] [info ] [nspeng ] [23228:14232] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:27:55.822] [info ] [nspeng ] [23228: 6776] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:27:55.822] [info ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:55.822] [warning] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:55.840] [error ] [nspeng ] [23228: 6776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:55.841] [error ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:55.842] [error ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:55.843] [error ] [nspeng ] [23228: 6776] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:27:55.844] [warning] [nspeng ] [23228: 6776] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:27:55.844] [info ] [nspeng ] [23228: 6776] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:27:55.844] [info ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:55.844] [warning] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:55.865] [error ] [nspeng ] [23228: 6776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:55.865] [error ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:55.866] [error ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:55.867] [error ] [nspeng ] [23228: 6776] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:27:55.867] [error ] [nspeng ] [23228: 6776] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:27:55.869] [info ] [nspeng ] [23228: 6776] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:27:55.874] [info ] [nspeng ] [23228: 6776] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:27:55.874] [info ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:55.874] [warning] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:55.892] [error ] [nspeng ] [23228: 6776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:55.893] [error ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:55.894] [error ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:55.895] [error ] [nspeng ] [23228: 6776] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:27:55.896] [warning] [nspeng ] [23228: 6776] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:27:55.896] [info ] [nspeng ] [23228: 6776] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:27:55.896] [info ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:55.896] [warning] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:55.913] [error ] [nspeng ] [23228: 6776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:55.914] [error ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:55.915] [error ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:55.916] [error ] [nspeng ] [23228: 6776] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:27:55.917] [error ] [nspeng ] [23228: 6776] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:27:55.917] [info ] [nspeng ] [23228: 6776] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:27:55.923] [info ] [nspeng ] [23228: 6776] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:27:55.927] [info ] [nspeng ] [23228: 6776] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:27:55.931] [info ] [nspeng ] [23228: 6776] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:27:55.935] [info ] [nspeng ] [23228: 6776] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:27:55.938] [info ] [nspeng ] [23228: 6776] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:27:55.942] [info ] [nspeng ] [23228: 6776] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:27:55.946] [info ] [nspeng ] [23228: 6776] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:27:55.946] [info ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:55.946] [warning] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:55.967] [error ] [nspeng ] [23228: 6776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:55.967] [error ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:55.969] [error ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:55.970] [error ] [nspeng ] [23228: 6776] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:27:55.971] [warning] [nspeng ] [23228: 6776] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:27:55.971] [info ] [nspeng ] [23228: 6776] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:27:55.971] [info ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:27:55.971] [warning] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:27:55.991] [error ] [nspeng ] [23228: 6776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:27:55.992] [error ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:27:55.993] [error ] [nspeng ] [23228: 6776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:27:55.993] [error ] [nspeng ] [23228: 6776] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:27:55.999] [info ] [nspeng ] [23228: 6776] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:27:56.003] [info ] [nspeng ] [23228: 6776] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:27:56.007] [info ] [nspeng ] [23228: 6776] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:27:56.011] [info ] [nspeng ] [23228: 6776] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:27:56.015] [info ] [nspeng ] [23228: 6776] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:27:56.018] [info ] [nspeng ] [23228: 6776] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:27:56.019] [info ] [nspeng ] [23228: 6776] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100275500.ncl' [2025-04-21 00:27:56.019] [error ] [nspeng ] [23228: 6776] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100275500.ncl [2025-04-21 00:27:56.021] [info ] [nspeng ] [23228: 6776] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100275500.ncl' [2025-04-21 00:27:56.021] [info ] [nspeng ] [23228: 6776] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:27:56.021] [info ] [nspeng ] [23228: 6776] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:28:24.327] [info ] [nspeng ] [23228: 6116] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:28:24.329] [info ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:28:24.329] [warning] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:28:24.343] [error ] [nspeng ] [23228: 6116] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:28:24.343] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:28:24.344] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:28:24.346] [error ] [nspeng ] [23228: 6116] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:28:24.346] [warning] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:28:24.346] [info ] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:28:24.347] [info ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:28:24.347] [warning] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:28:24.359] [error ] [nspeng ] [23228: 6116] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:28:24.359] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:28:24.360] [error ] [nspeng ] [23228: 6116] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:28:24.361] [error ] [nspeng ] [23228: 6116] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:28:24.362] [error ] [nspeng ] [23228: 6116] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:28:24.363] [info ] [nspeng ] [23228: 6116] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:30:11.373] [info ] [nspeng ] [23228: 6288] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:30:11.373] [info ] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:30:11.373] [warning] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:30:11.387] [error ] [nspeng ] [23228: 6288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:30:11.389] [error ] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:30:11.390] [error ] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:30:11.391] [error ] [nspeng ] [23228: 6288] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:30:11.392] [warning] [nspeng ] [23228: 6288] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:30:11.392] [info ] [nspeng ] [23228: 6288] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:30:11.392] [info ] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:30:11.392] [warning] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:30:11.408] [error ] [nspeng ] [23228: 6288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:30:11.409] [error ] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:30:11.410] [error ] [nspeng ] [23228: 6288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:30:11.411] [error ] [nspeng ] [23228: 6288] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:30:11.412] [error ] [nspeng ] [23228: 6288] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:30:11.413] [info ] [nspeng ] [23228: 6288] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:30:36.265] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:30:36.265] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:30:36.265] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:30:36.282] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:30:36.283] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:30:36.284] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:30:36.285] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:30:36.286] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:30:36.286] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:30:36.286] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:30:36.286] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:30:36.303] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:30:36.304] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:30:36.305] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:30:36.306] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:30:36.306] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:30:36.307] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:30:36.313] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:30:36.313] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:30:36.313] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:30:36.329] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:30:36.329] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:30:36.331] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:30:36.332] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:30:36.333] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:30:36.333] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:30:36.333] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:30:36.333] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:30:36.351] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:30:36.352] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:30:36.353] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:30:36.354] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:30:36.355] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:30:36.355] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:30:36.360] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:30:36.365] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:30:36.369] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:30:36.372] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:30:36.379] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:30:36.384] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:30:36.387] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:30:36.387] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:30:36.387] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:30:36.406] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:30:36.407] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:30:36.407] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:30:36.408] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:30:36.410] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:30:36.410] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:30:36.411] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:30:36.411] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:30:36.428] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:30:36.429] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:30:36.429] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:30:36.430] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:30:36.436] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:30:36.439] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:30:36.443] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:30:36.447] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:30:36.451] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:30:36.454] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:30:36.455] [info ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100303600.ncl' [2025-04-21 00:30:36.455] [error ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100303600.ncl [2025-04-21 00:30:36.456] [info ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100303600.ncl' [2025-04-21 00:30:36.456] [info ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:30:36.457] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:30:55.316] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:30:55.316] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:30:55.316] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:30:55.330] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:30:55.331] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:30:55.332] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:30:55.333] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:30:55.333] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:30:55.333] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:30:55.334] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:30:55.334] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:30:55.348] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:30:55.349] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:30:55.350] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:30:55.351] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:30:55.352] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:30:55.353] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:31:30.551] [info ] [nspeng ] [23228:14180] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:31:30.551] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:31:30.551] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:31:30.569] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:31:30.570] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:31:30.570] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:31:30.571] [error ] [nspeng ] [23228:14180] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:31:30.572] [warning] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:31:30.572] [info ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:31:30.572] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:31:30.573] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:31:30.589] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:31:30.590] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:31:30.592] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:31:30.593] [error ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:31:30.594] [error ] [nspeng ] [23228:14180] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:31:30.595] [info ] [nspeng ] [23228:14180] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:32:02.256] [info ] [nspeng ] [23228:14180] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:32:02.256] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:32:02.256] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:32:02.271] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:32:02.272] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:32:02.273] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:32:02.274] [error ] [nspeng ] [23228:14180] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:32:02.275] [warning] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:32:02.275] [info ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:32:02.275] [info ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:32:02.275] [warning] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:32:02.290] [error ] [nspeng ] [23228:14180] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:32:02.291] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:32:02.291] [error ] [nspeng ] [23228:14180] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:32:02.292] [error ] [nspeng ] [23228:14180] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:32:02.293] [error ] [nspeng ] [23228:14180] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:32:02.294] [info ] [nspeng ] [23228:14180] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:32:37.895] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:32:37.896] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:32:37.896] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:32:37.913] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:32:37.913] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:32:37.914] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:32:37.915] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:32:37.916] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:32:37.916] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:32:37.916] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:32:37.916] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:32:37.932] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:32:37.933] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:32:37.934] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:32:37.935] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:32:37.935] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:32:37.936] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:34:18.760] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:34:18.760] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:18.760] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:18.776] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:18.777] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:18.778] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:18.779] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:34:18.780] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:34:18.780] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:34:18.780] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:18.780] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:18.803] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:18.804] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:18.805] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:18.807] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:34:18.807] [error ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:34:18.809] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:34:18.815] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:34:18.815] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:18.815] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:18.833] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:18.834] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:18.835] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:18.836] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:34:18.837] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:34:18.837] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:34:18.837] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:18.837] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:18.854] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:18.855] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:18.856] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:18.857] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:34:18.859] [error ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:34:18.860] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:34:18.867] [info ] [nspeng ] [23228:14176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:34:18.871] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:34:18.876] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:34:18.880] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:34:18.885] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:34:18.889] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:34:18.892] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:34:18.893] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:18.893] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:18.906] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:18.907] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:18.908] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:18.909] [error ] [nspeng ] [23228:14176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:34:18.909] [warning] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:34:18.910] [info ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:34:18.910] [info ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:18.910] [warning] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:18.924] [error ] [nspeng ] [23228:14176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:18.925] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:18.926] [error ] [nspeng ] [23228:14176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:18.927] [error ] [nspeng ] [23228:14176] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:34:18.932] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:34:18.934] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:34:18.937] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:34:18.942] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:34:18.945] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:34:18.949] [info ] [nspeng ] [23228:14176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:34:18.949] [info ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100341800.ncl' [2025-04-21 00:34:18.949] [error ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100341800.ncl [2025-04-21 00:34:18.950] [info ] [nspeng ] [23228:14176] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100341800.ncl' [2025-04-21 00:34:18.951] [info ] [nspeng ] [23228:14176] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:34:18.951] [info ] [nspeng ] [23228:14176] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:34:21.241] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:34:21.241] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:21.242] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:21.260] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:21.261] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:21.262] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:21.263] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:34:21.264] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:34:21.264] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:34:21.264] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:21.264] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:21.281] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:21.282] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:21.283] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:21.284] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:34:21.285] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:34:21.286] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:34:21.293] [info ] [nspeng ] [23228:11536] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:34:21.293] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:21.294] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:21.313] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:21.314] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:21.315] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:21.316] [error ] [nspeng ] [23228:11536] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:34:21.317] [warning] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:34:21.317] [info ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:34:21.317] [info ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:21.317] [warning] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:21.333] [error ] [nspeng ] [23228:11536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:21.334] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:21.335] [error ] [nspeng ] [23228:11536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:21.336] [error ] [nspeng ] [23228:11536] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:34:21.336] [error ] [nspeng ] [23228:11536] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:34:21.337] [info ] [nspeng ] [23228:11536] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:34:23.320] [info ] [nspeng ] [23228: 9808] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:34:23.320] [info ] [nspeng ] [23228: 9808] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:23.320] [warning] [nspeng ] [23228: 9808] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:23.337] [error ] [nspeng ] [23228: 9808] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:23.337] [error ] [nspeng ] [23228: 9808] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:23.339] [error ] [nspeng ] [23228: 9808] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:23.340] [error ] [nspeng ] [23228: 9808] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:34:23.341] [warning] [nspeng ] [23228: 9808] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:34:23.341] [info ] [nspeng ] [23228: 9808] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:34:23.341] [info ] [nspeng ] [23228: 9808] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:23.342] [warning] [nspeng ] [23228: 9808] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:23.357] [error ] [nspeng ] [23228: 9808] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:23.358] [error ] [nspeng ] [23228: 9808] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:23.359] [error ] [nspeng ] [23228: 9808] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:23.359] [error ] [nspeng ] [23228: 9808] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:34:23.361] [error ] [nspeng ] [23228: 9808] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:34:23.362] [info ] [nspeng ] [23228: 9808] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:34:27.702] [info ] [nspeng ] [23228:14216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:34:27.702] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:27.702] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:27.718] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:27.720] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:27.720] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:27.721] [error ] [nspeng ] [23228:14216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:34:27.723] [warning] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:34:27.723] [info ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:34:27.723] [info ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:27.723] [warning] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:27.759] [error ] [nspeng ] [23228:14216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:27.781] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:27.781] [error ] [nspeng ] [23228:14216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:27.782] [error ] [nspeng ] [23228:14216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:34:27.783] [error ] [nspeng ] [23228:14216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:34:27.784] [info ] [nspeng ] [23228:14216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:34:28.446] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:34:28.447] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:28.447] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:28.462] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:28.463] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:28.464] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:28.465] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:34:28.465] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:34:28.466] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:34:28.466] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:34:28.466] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:34:28.480] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:34:28.481] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:34:28.482] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:34:28.483] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:34:28.484] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:34:28.484] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:35:39.267] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:35:39.267] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:35:39.267] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:35:39.292] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:35:39.297] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:35:39.298] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:35:39.299] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:35:39.300] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:35:39.300] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:35:39.300] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:35:39.300] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:35:39.320] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:35:39.321] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:35:39.321] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:35:39.322] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:35:39.323] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:35:39.324] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:35:39.330] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:35:39.331] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:35:39.331] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:35:39.349] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:35:39.350] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:35:39.351] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:35:39.352] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:35:39.353] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:35:39.353] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:35:39.353] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:35:39.353] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:35:39.371] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:35:39.372] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:35:39.373] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:35:39.374] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:35:39.375] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:35:39.375] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:35:39.380] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:35:39.383] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:35:39.387] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:35:39.391] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:35:39.395] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:35:39.399] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:35:39.402] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:35:39.402] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:35:39.402] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:35:39.420] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:35:39.421] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:35:39.422] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:35:39.423] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:35:39.424] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:35:39.424] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:35:39.425] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:35:39.425] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:35:39.443] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:35:39.444] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:35:39.445] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:35:39.446] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:35:39.452] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:35:39.456] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:35:39.461] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:35:39.465] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:35:39.469] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:35:39.473] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:35:39.475] [info ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100353900.ncl' [2025-04-21 00:35:39.475] [error ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100353900.ncl [2025-04-21 00:35:39.476] [info ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100353900.ncl' [2025-04-21 00:35:39.476] [info ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:35:39.476] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:36:52.895] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:36:52.895] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:36:52.895] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:36:52.911] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:36:52.912] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:36:52.912] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:36:52.913] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:36:52.914] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:36:52.914] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:36:52.914] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:36:52.914] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:36:52.931] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:36:52.932] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:36:52.932] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:36:52.933] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:36:52.934] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:36:52.935] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:36:52.940] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:36:52.940] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:36:52.940] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:36:52.955] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:36:52.956] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:36:52.957] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:36:52.958] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:36:52.958] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:36:52.958] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:36:52.959] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:36:52.959] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:36:52.974] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:36:52.975] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:36:52.975] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:36:52.976] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:36:52.977] [error ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:36:52.978] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:36:52.982] [info ] [nspeng ] [23228: 6908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:36:52.985] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:36:52.990] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:36:52.993] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:36:52.997] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:36:53.000] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:36:53.003] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:36:53.003] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:36:53.004] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:36:53.017] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:36:53.018] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:36:53.018] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:36:53.019] [error ] [nspeng ] [23228: 6908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:36:53.020] [warning] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:36:53.020] [info ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:36:53.021] [info ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:36:53.021] [warning] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:36:53.034] [error ] [nspeng ] [23228: 6908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:36:53.035] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:36:53.036] [error ] [nspeng ] [23228: 6908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:36:53.037] [error ] [nspeng ] [23228: 6908] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:36:53.041] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:36:53.045] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:36:53.049] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:36:53.053] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:36:53.057] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:36:53.060] [info ] [nspeng ] [23228: 6908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:36:53.061] [info ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100365200.ncl' [2025-04-21 00:36:53.061] [error ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100365200.ncl [2025-04-21 00:36:53.061] [info ] [nspeng ] [23228: 6908] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100365200.ncl' [2025-04-21 00:36:53.062] [info ] [nspeng ] [23228: 6908] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:36:53.062] [info ] [nspeng ] [23228: 6908] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:38:10.379] [info ] [nspeng ] [23228:11040] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:38:10.379] [info ] [nspeng ] [23228:11040] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:38:10.379] [warning] [nspeng ] [23228:11040] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:38:10.392] [error ] [nspeng ] [23228:11040] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:38:10.393] [error ] [nspeng ] [23228:11040] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:38:10.394] [error ] [nspeng ] [23228:11040] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:38:10.395] [error ] [nspeng ] [23228:11040] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:38:10.396] [warning] [nspeng ] [23228:11040] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:38:10.396] [info ] [nspeng ] [23228:11040] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:38:10.396] [info ] [nspeng ] [23228:11040] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:38:10.396] [warning] [nspeng ] [23228:11040] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:38:10.410] [error ] [nspeng ] [23228:11040] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:38:10.411] [error ] [nspeng ] [23228:11040] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:38:10.412] [error ] [nspeng ] [23228:11040] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:38:10.413] [error ] [nspeng ] [23228:11040] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:38:10.414] [error ] [nspeng ] [23228:11040] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:38:10.414] [info ] [nspeng ] [23228:11040] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:38:20.880] [info ] [nspeng ] [23228: 4076] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:38:20.880] [info ] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:38:20.881] [warning] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:38:20.895] [error ] [nspeng ] [23228: 4076] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:38:20.896] [error ] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:38:20.896] [error ] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:38:20.897] [error ] [nspeng ] [23228: 4076] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:38:20.898] [warning] [nspeng ] [23228: 4076] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:38:20.898] [info ] [nspeng ] [23228: 4076] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:38:20.898] [info ] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:38:20.898] [warning] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:38:20.914] [error ] [nspeng ] [23228: 4076] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:38:20.915] [error ] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:38:20.915] [error ] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:38:20.916] [error ] [nspeng ] [23228: 4076] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:38:20.917] [error ] [nspeng ] [23228: 4076] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:38:20.918] [info ] [nspeng ] [23228: 4076] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:38:27.040] [info ] [nspeng ] [23228:20396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:38:27.041] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:38:27.041] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:38:27.055] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:38:27.056] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:38:27.057] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:38:27.058] [error ] [nspeng ] [23228:20396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:38:27.059] [warning] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:38:27.059] [info ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:38:27.059] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:38:27.059] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:38:27.073] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:38:27.074] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:38:27.074] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:38:27.075] [error ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:38:27.076] [error ] [nspeng ] [23228:20396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:38:27.077] [info ] [nspeng ] [23228:20396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:38:35.374] [info ] [nspeng ] [23228:20396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:38:35.375] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:38:35.375] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:38:35.389] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:38:35.390] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:38:35.391] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:38:35.393] [error ] [nspeng ] [23228:20396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:38:35.394] [warning] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:38:35.394] [info ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:38:35.394] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:38:35.394] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:38:35.412] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:38:35.413] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:38:35.415] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:38:35.415] [error ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:38:35.416] [error ] [nspeng ] [23228:20396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:38:35.417] [info ] [nspeng ] [23228:20396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:38:35.423] [info ] [nspeng ] [23228:20396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:38:35.423] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:38:35.423] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:38:35.440] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:38:35.441] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:38:35.442] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:38:35.443] [error ] [nspeng ] [23228:20396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:38:35.444] [warning] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:38:35.444] [info ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:38:35.444] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:38:35.444] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:38:35.459] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:38:35.459] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:38:35.460] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:38:35.461] [error ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:38:35.462] [error ] [nspeng ] [23228:20396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:38:35.462] [info ] [nspeng ] [23228:20396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:38:35.467] [info ] [nspeng ] [23228:20396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:38:35.471] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:38:35.475] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:38:35.479] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:38:35.483] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:38:35.487] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:38:35.491] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:38:35.491] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:38:35.491] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:38:35.507] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:38:35.508] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:38:35.508] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:38:35.509] [error ] [nspeng ] [23228:20396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:38:35.510] [warning] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:38:35.510] [info ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:38:35.511] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:38:35.511] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:38:35.525] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:38:35.526] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:38:35.527] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:38:35.528] [error ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:38:35.532] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:38:35.537] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:38:35.542] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:38:35.545] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:38:35.550] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:38:35.554] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:38:35.555] [info ] [nspeng ] [23228:20396] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100383500.ncl' [2025-04-21 00:38:35.555] [error ] [nspeng ] [23228:20396] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100383500.ncl [2025-04-21 00:38:35.556] [info ] [nspeng ] [23228:20396] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100383500.ncl' [2025-04-21 00:38:35.556] [info ] [nspeng ] [23228:20396] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:38:35.556] [info ] [nspeng ] [23228:20396] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:38:45.477] [info ] [nspeng ] [23228:20396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:38:45.477] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:38:45.478] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:38:45.493] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:38:45.494] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:38:45.497] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:38:45.498] [error ] [nspeng ] [23228:20396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:38:45.498] [warning] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:38:45.498] [info ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:38:45.499] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:38:45.499] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:38:45.513] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:38:45.513] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:38:45.514] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:38:45.515] [error ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:38:45.516] [error ] [nspeng ] [23228:20396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:38:45.517] [info ] [nspeng ] [23228:20396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:39:13.310] [info ] [nspeng ] [23228: 2960] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:39:13.310] [info ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:13.310] [warning] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:13.325] [error ] [nspeng ] [23228: 2960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:13.326] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:13.326] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:13.327] [error ] [nspeng ] [23228: 2960] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:39:13.329] [warning] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:39:13.329] [info ] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:39:13.329] [info ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:13.329] [warning] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:13.345] [error ] [nspeng ] [23228: 2960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:13.346] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:13.347] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:13.349] [error ] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:39:13.349] [error ] [nspeng ] [23228: 2960] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:39:13.351] [info ] [nspeng ] [23228: 2960] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:39:13.356] [info ] [nspeng ] [23228: 2960] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:39:13.356] [info ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:13.356] [warning] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:13.371] [error ] [nspeng ] [23228: 2960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:13.372] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:13.373] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:13.374] [error ] [nspeng ] [23228: 2960] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:39:13.375] [warning] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:39:13.375] [info ] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:39:13.375] [info ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:13.375] [warning] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:13.390] [error ] [nspeng ] [23228: 2960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:13.391] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:13.392] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:13.393] [error ] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:39:13.394] [error ] [nspeng ] [23228: 2960] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:39:13.395] [info ] [nspeng ] [23228: 2960] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:39:13.401] [info ] [nspeng ] [23228: 2960] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:39:13.405] [info ] [nspeng ] [23228: 2960] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:39:13.409] [info ] [nspeng ] [23228: 2960] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:39:13.413] [info ] [nspeng ] [23228: 2960] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:39:13.417] [info ] [nspeng ] [23228: 2960] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:39:13.420] [info ] [nspeng ] [23228: 2960] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:39:13.424] [info ] [nspeng ] [23228: 2960] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:39:13.424] [info ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:13.424] [warning] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:13.439] [error ] [nspeng ] [23228: 2960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:13.440] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:13.441] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:13.442] [error ] [nspeng ] [23228: 2960] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:39:13.443] [warning] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:39:13.443] [info ] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:39:13.443] [info ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:13.443] [warning] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:13.458] [error ] [nspeng ] [23228: 2960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:13.458] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:13.459] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:13.459] [error ] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:39:13.465] [info ] [nspeng ] [23228: 2960] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:39:13.469] [info ] [nspeng ] [23228: 2960] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:39:13.474] [info ] [nspeng ] [23228: 2960] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:39:13.477] [info ] [nspeng ] [23228: 2960] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:39:13.485] [info ] [nspeng ] [23228: 2960] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:39:13.489] [info ] [nspeng ] [23228: 2960] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:39:13.490] [info ] [nspeng ] [23228: 2960] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100391300.ncl' [2025-04-21 00:39:13.490] [error ] [nspeng ] [23228: 2960] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100391300.ncl [2025-04-21 00:39:13.491] [info ] [nspeng ] [23228: 2960] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100391300.ncl' [2025-04-21 00:39:13.491] [info ] [nspeng ] [23228: 2960] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:39:13.491] [info ] [nspeng ] [23228: 2960] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:39:17.379] [info ] [nspeng ] [23228:20216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:39:17.379] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:17.379] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:17.394] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:17.394] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:17.395] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:17.396] [error ] [nspeng ] [23228:20216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:39:17.397] [warning] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:39:17.397] [info ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:39:17.398] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:17.398] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:17.413] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:17.414] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:17.415] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:17.416] [error ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:39:17.417] [error ] [nspeng ] [23228:20216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:39:17.418] [info ] [nspeng ] [23228:20216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:39:17.422] [info ] [nspeng ] [23228:20216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:39:17.422] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:17.423] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:17.437] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:17.439] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:17.440] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:17.440] [error ] [nspeng ] [23228:20216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:39:17.441] [warning] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:39:17.441] [info ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:39:17.441] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:17.441] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:17.455] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:17.456] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:17.457] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:17.459] [error ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:39:17.460] [error ] [nspeng ] [23228:20216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:39:17.460] [info ] [nspeng ] [23228:20216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:39:17.466] [info ] [nspeng ] [23228:20216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:39:17.471] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:39:17.477] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:39:17.479] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:39:17.484] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:39:17.487] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:39:17.492] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:39:17.492] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:17.492] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:17.506] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:17.507] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:17.507] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:17.509] [error ] [nspeng ] [23228:20216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:39:17.510] [warning] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:39:17.510] [info ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:39:17.511] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:17.511] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:17.524] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:17.525] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:17.526] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:17.527] [error ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:39:17.533] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:39:17.537] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:39:17.541] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:39:17.544] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:39:17.548] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:39:17.552] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:39:17.553] [info ] [nspeng ] [23228:20216] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100391700.ncl' [2025-04-21 00:39:17.553] [error ] [nspeng ] [23228:20216] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100391700.ncl [2025-04-21 00:39:17.554] [info ] [nspeng ] [23228:20216] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100391700.ncl' [2025-04-21 00:39:17.554] [info ] [nspeng ] [23228:20216] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:39:17.554] [info ] [nspeng ] [23228:20216] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:39:21.711] [info ] [nspeng ] [23228:20216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:39:21.711] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:21.712] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:21.729] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:21.730] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:21.731] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:21.732] [error ] [nspeng ] [23228:20216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:39:21.733] [warning] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:39:21.733] [info ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:39:21.734] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:21.734] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:21.749] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:21.750] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:21.751] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:21.752] [error ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:39:21.753] [error ] [nspeng ] [23228:20216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:39:21.754] [info ] [nspeng ] [23228:20216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:39:21.758] [info ] [nspeng ] [23228:20216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:39:21.759] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:21.759] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:21.774] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:21.775] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:21.775] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:21.776] [error ] [nspeng ] [23228:20216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:39:21.777] [warning] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:39:21.777] [info ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:39:21.777] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:21.778] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:21.792] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:21.792] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:21.793] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:21.794] [error ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:39:21.795] [error ] [nspeng ] [23228:20216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:39:21.796] [info ] [nspeng ] [23228:20216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:39:21.801] [info ] [nspeng ] [23228:20216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:39:21.805] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:39:21.809] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:39:21.819] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:39:21.824] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:39:21.829] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:39:21.832] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:39:21.833] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:21.833] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:21.854] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:21.855] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:21.855] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:21.857] [error ] [nspeng ] [23228:20216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:39:21.857] [warning] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:39:21.857] [info ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:39:21.859] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:21.859] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:21.874] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:21.875] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:21.876] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:21.877] [error ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:39:21.882] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:39:21.886] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:39:21.889] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:39:21.893] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:39:21.897] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:39:21.902] [info ] [nspeng ] [23228:20216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:39:21.903] [info ] [nspeng ] [23228:20216] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100392100.ncl' [2025-04-21 00:39:21.903] [error ] [nspeng ] [23228:20216] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100392100.ncl [2025-04-21 00:39:21.905] [info ] [nspeng ] [23228:20216] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100392100.ncl' [2025-04-21 00:39:21.905] [info ] [nspeng ] [23228:20216] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:39:21.905] [info ] [nspeng ] [23228:20216] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:39:24.515] [info ] [nspeng ] [23228:20216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:39:24.515] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:24.515] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:24.530] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:24.530] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:24.531] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:24.532] [error ] [nspeng ] [23228:20216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:39:24.533] [warning] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:39:24.533] [info ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:39:24.533] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:24.534] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:24.547] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:24.548] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:24.549] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:24.550] [error ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:39:24.551] [error ] [nspeng ] [23228:20216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:39:24.552] [info ] [nspeng ] [23228:20216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:39:36.808] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:39:36.808] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:36.808] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:36.824] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:36.825] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:36.826] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:36.827] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:39:36.828] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:39:36.828] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:39:36.828] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:36.828] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:36.843] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:36.844] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:36.845] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:36.846] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:39:36.846] [error ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:39:36.847] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:39:36.853] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:39:36.853] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:36.853] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:36.870] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:36.871] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:36.871] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:36.872] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:39:36.873] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:39:36.873] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:39:36.874] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:36.874] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:36.889] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:36.890] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:36.891] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:36.891] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:39:36.892] [error ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:39:36.893] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:39:36.897] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:39:36.901] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:39:36.905] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:39:36.909] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:39:36.912] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:39:36.916] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:39:36.919] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:39:36.919] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:36.919] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:36.934] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:36.935] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:36.936] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:36.937] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:39:36.938] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:39:36.938] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:39:36.938] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:39:36.938] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:39:36.954] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:39:36.955] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:39:36.956] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:39:36.957] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:39:36.961] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:39:36.965] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:39:36.969] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:39:36.972] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:39:36.977] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:39:36.981] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:39:36.983] [info ] [nspeng ] [23228:25420] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100393600.ncl' [2025-04-21 00:39:36.983] [error ] [nspeng ] [23228:25420] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100393600.ncl [2025-04-21 00:39:36.984] [info ] [nspeng ] [23228:25420] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100393600.ncl' [2025-04-21 00:39:36.984] [info ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:39:36.984] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:40:05.041] [info ] [nspeng ] [23228:24420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:40:05.041] [info ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:40:05.041] [warning] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:40:05.054] [error ] [nspeng ] [23228:24420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:40:05.055] [error ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:40:05.056] [error ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:40:05.057] [error ] [nspeng ] [23228:24420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:40:05.059] [warning] [nspeng ] [23228:24420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:40:05.059] [info ] [nspeng ] [23228:24420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:40:05.059] [info ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:40:05.059] [warning] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:40:05.072] [error ] [nspeng ] [23228:24420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:40:05.073] [error ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:40:05.074] [error ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:40:05.075] [error ] [nspeng ] [23228:24420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:40:05.075] [error ] [nspeng ] [23228:24420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:40:05.076] [info ] [nspeng ] [23228:24420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:40:05.081] [info ] [nspeng ] [23228:24420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:40:05.081] [info ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:40:05.081] [warning] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:40:05.094] [error ] [nspeng ] [23228:24420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:40:05.095] [error ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:40:05.096] [error ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:40:05.097] [error ] [nspeng ] [23228:24420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:40:05.099] [warning] [nspeng ] [23228:24420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:40:05.099] [info ] [nspeng ] [23228:24420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:40:05.099] [info ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:40:05.099] [warning] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:40:05.113] [error ] [nspeng ] [23228:24420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:40:05.114] [error ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:40:05.115] [error ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:40:05.116] [error ] [nspeng ] [23228:24420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:40:05.117] [error ] [nspeng ] [23228:24420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:40:05.118] [info ] [nspeng ] [23228:24420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:40:05.123] [info ] [nspeng ] [23228:24420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:40:05.126] [info ] [nspeng ] [23228:24420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:40:05.130] [info ] [nspeng ] [23228:24420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:40:05.134] [info ] [nspeng ] [23228:24420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:40:05.138] [info ] [nspeng ] [23228:24420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:40:05.141] [info ] [nspeng ] [23228:24420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:40:05.144] [info ] [nspeng ] [23228:24420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:40:05.145] [info ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:40:05.145] [warning] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:40:05.157] [error ] [nspeng ] [23228:24420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:40:05.158] [error ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:40:05.163] [error ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:40:05.164] [error ] [nspeng ] [23228:24420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:40:05.164] [warning] [nspeng ] [23228:24420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:40:05.165] [info ] [nspeng ] [23228:24420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:40:05.165] [info ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:40:05.165] [warning] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:40:05.178] [error ] [nspeng ] [23228:24420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:40:05.179] [error ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:40:05.179] [error ] [nspeng ] [23228:24420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:40:05.180] [error ] [nspeng ] [23228:24420] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:40:05.186] [info ] [nspeng ] [23228:24420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:40:05.190] [info ] [nspeng ] [23228:24420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:40:05.194] [info ] [nspeng ] [23228:24420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:40:05.198] [info ] [nspeng ] [23228:24420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:40:05.203] [info ] [nspeng ] [23228:24420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:40:05.206] [info ] [nspeng ] [23228:24420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:40:05.207] [info ] [nspeng ] [23228:24420] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100400500.ncl' [2025-04-21 00:40:05.207] [error ] [nspeng ] [23228:24420] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100400500.ncl [2025-04-21 00:40:05.207] [info ] [nspeng ] [23228:24420] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100400500.ncl' [2025-04-21 00:40:05.207] [info ] [nspeng ] [23228:24420] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:40:05.209] [info ] [nspeng ] [23228:24420] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:42:25.087] [info ] [nspeng ] [23228:10804] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:42:25.087] [info ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:42:25.088] [warning] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:42:25.103] [error ] [nspeng ] [23228:10804] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:42:25.104] [error ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:42:25.104] [error ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:42:25.105] [error ] [nspeng ] [23228:10804] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:42:25.106] [warning] [nspeng ] [23228:10804] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:42:25.106] [info ] [nspeng ] [23228:10804] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:42:25.106] [info ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:42:25.106] [warning] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:42:25.121] [error ] [nspeng ] [23228:10804] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:42:25.122] [error ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:42:25.123] [error ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:42:25.123] [error ] [nspeng ] [23228:10804] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:42:25.124] [error ] [nspeng ] [23228:10804] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:42:25.125] [info ] [nspeng ] [23228:10804] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:42:25.612] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:42:25.612] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:42:25.612] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:42:25.663] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:42:25.664] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:42:25.665] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:42:25.666] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:42:25.667] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:42:25.667] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:42:25.667] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:42:25.667] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:42:25.697] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:42:25.698] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:42:25.699] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:42:25.700] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:42:25.701] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:42:25.702] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:42:25.782] [info ] [nspeng ] [23228: 6112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:42:25.782] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:42:25.782] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:42:25.800] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:42:25.801] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:42:25.802] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:42:25.803] [error ] [nspeng ] [23228: 6112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:42:25.804] [warning] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:42:25.804] [info ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:42:25.804] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:42:25.804] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:42:25.821] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:42:25.822] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:42:25.822] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:42:25.824] [error ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:42:25.825] [error ] [nspeng ] [23228: 6112] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:42:25.825] [info ] [nspeng ] [23228: 6112] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:42:59.155] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:42:59.155] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:42:59.155] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:42:59.176] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:42:59.178] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:42:59.180] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:42:59.181] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:42:59.182] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:42:59.182] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:42:59.182] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:42:59.182] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:42:59.203] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:42:59.205] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:42:59.205] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:42:59.206] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:42:59.207] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:42:59.208] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:43:17.556] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:43:17.556] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:43:17.556] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:43:17.570] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:43:17.571] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:43:17.572] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:43:17.572] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:43:17.574] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:43:17.574] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:43:17.574] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:43:17.574] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:43:17.588] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:43:17.588] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:43:17.589] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:43:17.590] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:43:17.591] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:43:17.591] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:44:03.384] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:44:03.385] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:44:03.385] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:44:03.397] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:44:03.398] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:44:03.399] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:44:03.400] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:44:03.401] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:44:03.401] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:44:03.401] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:44:03.401] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:44:03.414] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:44:03.414] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:44:03.415] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:44:03.416] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:44:03.416] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:44:03.417] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:44:56.869] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:44:56.869] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:44:56.869] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:44:56.881] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:44:56.882] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:44:56.883] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:44:56.884] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:44:56.885] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:44:56.885] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:44:56.885] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:44:56.885] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:44:56.897] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:44:56.898] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:44:56.899] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:44:56.899] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:44:56.900] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:44:56.901] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:45:43.963] [info ] [nspeng ] [23228: 6112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:45:43.963] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:45:43.963] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:45:43.983] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:45:43.984] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:45:43.985] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:45:43.986] [error ] [nspeng ] [23228: 6112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:45:43.986] [warning] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:45:43.987] [info ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:45:43.987] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:45:43.987] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:45:44.014] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:45:44.015] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:45:44.016] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:45:44.017] [error ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:45:44.018] [error ] [nspeng ] [23228: 6112] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:45:44.019] [info ] [nspeng ] [23228: 6112] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:45:44.024] [info ] [nspeng ] [23228: 6112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:45:44.025] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:45:44.025] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:45:44.042] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:45:44.043] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:45:44.043] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:45:44.044] [error ] [nspeng ] [23228: 6112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:45:44.045] [warning] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:45:44.045] [info ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:45:44.045] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:45:44.045] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:45:44.064] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:45:44.065] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:45:44.066] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:45:44.067] [error ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:45:44.067] [error ] [nspeng ] [23228: 6112] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:45:44.068] [info ] [nspeng ] [23228: 6112] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:45:44.074] [info ] [nspeng ] [23228: 6112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:45:44.078] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:45:44.081] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:45:44.085] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:45:44.089] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:45:44.092] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:45:44.095] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:45:44.096] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:45:44.096] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:45:44.112] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:45:44.114] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:45:44.115] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:45:44.116] [error ] [nspeng ] [23228: 6112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:45:44.117] [warning] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:45:44.117] [info ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:45:44.117] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:45:44.117] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:45:44.134] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:45:44.135] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:45:44.136] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:45:44.136] [error ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:45:44.143] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:45:44.148] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:45:44.152] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:45:44.155] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:45:44.159] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:45:44.162] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:45:44.164] [info ] [nspeng ] [23228: 6112] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100454400.ncl' [2025-04-21 00:45:44.164] [error ] [nspeng ] [23228: 6112] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100454400.ncl [2025-04-21 00:45:44.164] [info ] [nspeng ] [23228: 6112] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100454400.ncl' [2025-04-21 00:45:44.165] [info ] [nspeng ] [23228: 6112] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:45:44.165] [info ] [nspeng ] [23228: 6112] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:46:02.164] [info ] [nspeng ] [23228: 6112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:46:02.164] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:46:02.164] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:46:02.176] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:46:02.177] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:46:02.178] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:46:02.178] [error ] [nspeng ] [23228: 6112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:46:02.180] [warning] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:46:02.180] [info ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:46:02.180] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:46:02.180] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:46:02.192] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:46:02.193] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:46:02.194] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:46:02.194] [error ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:46:02.195] [error ] [nspeng ] [23228: 6112] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:46:02.196] [info ] [nspeng ] [23228: 6112] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:46:18.738] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:46:18.738] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:46:18.738] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:46:18.758] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:46:18.760] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:46:18.761] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:46:18.762] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:46:18.763] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:46:18.763] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:46:18.763] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:46:18.763] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:46:18.778] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:46:18.779] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:46:18.780] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:46:18.780] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:46:18.782] [error ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:46:18.783] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:46:57.618] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:46:57.619] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:46:57.619] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:46:57.632] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:46:57.634] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:46:57.635] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:46:57.636] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:46:57.636] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:46:57.637] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:46:57.637] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:46:57.637] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:46:57.649] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:46:57.651] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:46:57.651] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:46:57.652] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:46:57.653] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:46:57.653] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:47:14.850] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:14.850] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:14.850] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:14.868] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:14.869] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:14.869] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:14.870] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:14.871] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:14.871] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:14.871] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:14.871] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:14.888] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:14.888] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:14.890] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:14.891] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:47:14.892] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:47:14.893] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:47:14.897] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:14.897] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:14.897] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:14.914] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:14.915] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:14.916] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:14.917] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:14.917] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:14.918] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:14.918] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:14.918] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:14.934] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:14.935] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:14.936] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:14.937] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:47:14.937] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:47:14.938] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:47:14.943] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:14.947] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:47:14.950] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:47:14.954] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:47:14.958] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:47:14.961] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:47:14.964] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:47:14.965] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:14.965] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:14.981] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:14.982] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:14.982] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:14.983] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:14.984] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:14.984] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:14.984] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:14.984] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:15.001] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:15.001] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:15.002] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:15.003] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:47:15.009] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:47:15.012] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:47:15.016] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:47:15.020] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:47:15.024] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:47:15.028] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:47:15.029] [info ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100471400.ncl' [2025-04-21 00:47:15.029] [error ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100471400.ncl [2025-04-21 00:47:15.030] [info ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100471400.ncl' [2025-04-21 00:47:15.030] [info ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:47:15.030] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:47:16.230] [info ] [nspeng ] [23228:20216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:16.231] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:16.231] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:16.254] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:16.255] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:16.257] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:16.258] [error ] [nspeng ] [23228:20216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:16.259] [warning] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:16.259] [info ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:16.259] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:16.259] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:16.280] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:16.281] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:16.282] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:16.283] [error ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:47:16.284] [error ] [nspeng ] [23228:20216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:47:16.284] [info ] [nspeng ] [23228:20216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:47:16.292] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:16.292] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:16.292] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:16.320] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:16.321] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:16.322] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:16.324] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:16.325] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:16.325] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:16.325] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:16.325] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:16.345] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:16.346] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:16.347] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:16.348] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:47:16.348] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:47:16.349] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:47:31.246] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:31.247] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:31.247] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:31.262] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:31.263] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:31.264] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:31.265] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:31.266] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:31.266] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:31.266] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:31.267] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:31.296] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:31.297] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:31.298] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:31.298] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:47:31.300] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:47:31.300] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:47:31.308] [info ] [nspeng ] [23228:19948] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:31.309] [info ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:31.309] [warning] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:31.321] [error ] [nspeng ] [23228:19948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:31.322] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:31.323] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:31.325] [error ] [nspeng ] [23228:19948] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:31.325] [warning] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:31.325] [info ] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:31.326] [info ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:31.326] [warning] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:31.342] [error ] [nspeng ] [23228:19948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:31.343] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:31.344] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:31.344] [error ] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:47:31.345] [error ] [nspeng ] [23228:19948] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:47:31.346] [info ] [nspeng ] [23228:19948] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:47:31.350] [info ] [nspeng ] [23228:20216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:31.350] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:31.350] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:31.368] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:31.369] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:31.371] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:31.371] [error ] [nspeng ] [23228:20216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:31.373] [warning] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:31.373] [info ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:31.374] [info ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:31.374] [warning] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:31.387] [error ] [nspeng ] [23228:20216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:31.388] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:31.390] [error ] [nspeng ] [23228:20216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:31.391] [error ] [nspeng ] [23228:20216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:47:31.392] [error ] [nspeng ] [23228:20216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:47:31.392] [info ] [nspeng ] [23228:20216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:47:31.397] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:31.397] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:31.397] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:31.414] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:31.414] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:31.415] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:31.416] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:31.417] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:31.417] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:31.417] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:31.417] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:31.433] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:31.434] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:31.435] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:31.436] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:47:31.436] [error ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:47:31.437] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:47:47.532] [info ] [nspeng ] [23228:19948] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:47.532] [info ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:47.532] [warning] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:47.544] [error ] [nspeng ] [23228:19948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:47.545] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:47.546] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:47.546] [error ] [nspeng ] [23228:19948] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:47.547] [warning] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:47.547] [info ] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:47.547] [info ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:47.547] [warning] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:47.561] [error ] [nspeng ] [23228:19948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:47.562] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:47.562] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:47.563] [error ] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:47:47.564] [error ] [nspeng ] [23228:19948] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:47:47.565] [info ] [nspeng ] [23228:19948] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:47:47.569] [info ] [nspeng ] [23228:19948] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:47.569] [info ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:47.569] [warning] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:47.581] [error ] [nspeng ] [23228:19948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:47.582] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:47.582] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:47.583] [error ] [nspeng ] [23228:19948] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:47.584] [warning] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:47.584] [info ] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:47.584] [info ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:47.584] [warning] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:47.598] [error ] [nspeng ] [23228:19948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:47.599] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:47.600] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:47.600] [error ] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:47:47.601] [error ] [nspeng ] [23228:19948] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:47:47.602] [info ] [nspeng ] [23228:19948] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:47:47.607] [info ] [nspeng ] [23228:19948] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:47.611] [info ] [nspeng ] [23228:19948] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:47:47.614] [info ] [nspeng ] [23228:19948] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:47:47.617] [info ] [nspeng ] [23228:19948] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:47:47.620] [info ] [nspeng ] [23228:19948] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:47:47.623] [info ] [nspeng ] [23228:19948] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:47:47.626] [info ] [nspeng ] [23228:19948] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:47:47.626] [info ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:47.626] [warning] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:47.637] [error ] [nspeng ] [23228:19948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:47.638] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:47.638] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:47.640] [error ] [nspeng ] [23228:19948] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:47.641] [warning] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:47.641] [info ] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:47.641] [info ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:47.641] [warning] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:47.652] [error ] [nspeng ] [23228:19948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:47.652] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:47.653] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:47.654] [error ] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:47:47.658] [info ] [nspeng ] [23228:19948] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:47:47.661] [info ] [nspeng ] [23228:19948] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:47:47.664] [info ] [nspeng ] [23228:19948] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:47:47.667] [info ] [nspeng ] [23228:19948] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:47:47.672] [info ] [nspeng ] [23228:19948] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:47:47.676] [info ] [nspeng ] [23228:19948] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:47:47.677] [info ] [nspeng ] [23228:19948] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100474700.ncl' [2025-04-21 00:47:47.677] [error ] [nspeng ] [23228:19948] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100474700.ncl [2025-04-21 00:47:47.678] [info ] [nspeng ] [23228:19948] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100474700.ncl' [2025-04-21 00:47:47.678] [info ] [nspeng ] [23228:19948] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:47:47.678] [info ] [nspeng ] [23228:19948] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:47:47.886] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:47.886] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:47.886] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:47.921] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:47.921] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:47.922] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:47.924] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:47.925] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:47.925] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:47.926] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:47.926] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:47.944] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:47.945] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:47.946] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:47.947] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:47:47.948] [error ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:47:47.948] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:47:47.954] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:47.954] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:47.955] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:47.972] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:47.973] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:47.974] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:47.975] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:47.975] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:47.975] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:47.976] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:47.976] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:47.993] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:47.994] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:47.995] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:47.996] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:47:47.997] [error ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:47:47.997] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:47:48.003] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:48.006] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:47:48.010] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:47:48.014] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:47:48.018] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:47:48.021] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:47:48.025] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:47:48.025] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:48.025] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:48.043] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:48.043] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:48.044] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:48.045] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:48.046] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:48.046] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:48.047] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:48.047] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:48.064] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:48.065] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:48.065] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:48.066] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:47:48.071] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:47:48.076] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:47:48.079] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:47:48.082] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:47:48.086] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:47:48.090] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:47:48.091] [info ] [nspeng ] [23228:25420] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100474800.ncl' [2025-04-21 00:47:48.091] [error ] [nspeng ] [23228:25420] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100474800.ncl [2025-04-21 00:47:48.091] [info ] [nspeng ] [23228:25420] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100474800.ncl' [2025-04-21 00:47:48.092] [info ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:47:48.092] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:47:48.097] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:48.097] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:48.097] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:48.113] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:48.114] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:48.115] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:48.116] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:48.117] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:48.117] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:48.117] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:48.117] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:48.132] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:48.133] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:48.133] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:48.134] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:47:48.135] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:47:48.136] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:47:48.140] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:47:48.144] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:47:48.148] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:47:48.151] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:47:48.155] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:47:48.158] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:47:48.162] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:47:48.162] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:48.162] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:48.176] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:48.177] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:48.178] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:48.179] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:47:48.183] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:47:48.183] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:47:48.184] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:47:48.184] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:47:48.195] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:47:48.196] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:47:48.197] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:47:48.197] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:47:48.201] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:47:48.204] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:47:48.208] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:47:48.211] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:47:48.214] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:47:48.217] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:47:48.218] [info ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100474800.ncl' [2025-04-21 00:47:48.218] [error ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100474800.ncl [2025-04-21 00:47:48.218] [info ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100474800.ncl' [2025-04-21 00:47:48.218] [info ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:47:48.218] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:48:19.805] [info ] [nspeng ] [23228:20396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:48:19.805] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:48:19.805] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:48:19.819] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:48:19.820] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:48:19.821] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:48:19.822] [error ] [nspeng ] [23228:20396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:48:19.823] [warning] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:48:19.823] [info ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:48:19.824] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:48:19.824] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:48:19.840] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:48:19.840] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:48:19.842] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:48:19.842] [error ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:48:19.843] [error ] [nspeng ] [23228:20396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:48:19.844] [info ] [nspeng ] [23228:20396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:48:19.849] [info ] [nspeng ] [23228:20396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:48:19.849] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:48:19.849] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:48:19.862] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:48:19.863] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:48:19.863] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:48:19.864] [error ] [nspeng ] [23228:20396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:48:19.865] [warning] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:48:19.865] [info ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:48:19.865] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:48:19.865] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:48:19.879] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:48:19.880] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:48:19.881] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:48:19.881] [error ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:48:19.882] [error ] [nspeng ] [23228:20396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:48:19.883] [info ] [nspeng ] [23228:20396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:48:19.887] [info ] [nspeng ] [23228:20396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:48:19.891] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:48:19.894] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:48:19.897] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:48:19.901] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:48:19.904] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:48:19.907] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:48:19.907] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:48:19.907] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:48:19.920] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:48:19.921] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:48:19.922] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:48:19.923] [error ] [nspeng ] [23228:20396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:48:19.924] [warning] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:48:19.924] [info ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:48:19.925] [info ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:48:19.925] [warning] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:48:19.936] [error ] [nspeng ] [23228:20396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:48:19.936] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:48:19.937] [error ] [nspeng ] [23228:20396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:48:19.938] [error ] [nspeng ] [23228:20396] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:48:19.943] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:48:19.947] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:48:19.950] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:48:19.954] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:48:19.958] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:48:19.962] [info ] [nspeng ] [23228:20396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:48:19.963] [info ] [nspeng ] [23228:20396] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100481900.ncl' [2025-04-21 00:48:19.963] [error ] [nspeng ] [23228:20396] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100481900.ncl [2025-04-21 00:48:19.964] [info ] [nspeng ] [23228:20396] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100481900.ncl' [2025-04-21 00:48:19.964] [info ] [nspeng ] [23228:20396] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:48:19.964] [info ] [nspeng ] [23228:20396] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:48:26.216] [info ] [nspeng ] [23228:20552] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:48:26.216] [info ] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:48:26.216] [warning] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:48:26.230] [error ] [nspeng ] [23228:20552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:48:26.231] [error ] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:48:26.232] [error ] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:48:26.233] [error ] [nspeng ] [23228:20552] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:48:26.233] [warning] [nspeng ] [23228:20552] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:48:26.233] [info ] [nspeng ] [23228:20552] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:48:26.234] [info ] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:48:26.234] [warning] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:48:26.246] [error ] [nspeng ] [23228:20552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:48:26.247] [error ] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:48:26.248] [error ] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:48:26.248] [error ] [nspeng ] [23228:20552] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:48:26.250] [error ] [nspeng ] [23228:20552] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:48:26.250] [info ] [nspeng ] [23228:20552] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:49:04.755] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:49:04.755] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:49:04.755] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:49:04.767] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:49:04.768] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:49:04.769] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:49:04.770] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:49:04.770] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:49:04.771] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:49:04.771] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:49:04.771] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:49:04.782] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:49:04.783] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:49:04.784] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:49:04.785] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:49:04.786] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:49:04.787] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:49:21.097] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:49:21.097] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:49:21.097] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:49:21.113] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:49:21.114] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:49:21.115] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:49:21.115] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:49:21.116] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:49:21.116] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:49:21.116] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:49:21.116] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:49:21.130] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:49:21.130] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:49:21.131] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:49:21.132] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:49:21.132] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:49:21.133] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:49:35.331] [info ] [nspeng ] [23228: 4076] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:49:35.332] [info ] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:49:35.332] [warning] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:49:35.345] [error ] [nspeng ] [23228: 4076] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:49:35.346] [error ] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:49:35.347] [error ] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:49:35.347] [error ] [nspeng ] [23228: 4076] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:49:35.348] [warning] [nspeng ] [23228: 4076] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:49:35.348] [info ] [nspeng ] [23228: 4076] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:49:35.348] [info ] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:49:35.348] [warning] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:49:35.360] [error ] [nspeng ] [23228: 4076] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:49:35.361] [error ] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:49:35.362] [error ] [nspeng ] [23228: 4076] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:49:35.362] [error ] [nspeng ] [23228: 4076] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:49:35.363] [error ] [nspeng ] [23228: 4076] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:49:35.364] [info ] [nspeng ] [23228: 4076] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:50:02.054] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:50:02.054] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:50:02.055] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:50:02.074] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:50:02.075] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:50:02.076] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:50:02.077] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:50:02.078] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:50:02.078] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:50:02.078] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:50:02.078] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:50:02.098] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:50:02.100] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:50:02.101] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:50:02.102] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:50:02.103] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:50:02.104] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:50:02.110] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:50:02.111] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:50:02.111] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:50:02.130] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:50:02.131] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:50:02.131] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:50:02.132] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:50:02.133] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:50:02.133] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:50:02.133] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:50:02.133] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:50:02.151] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:50:02.152] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:50:02.153] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:50:02.154] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:50:02.156] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:50:02.157] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:50:02.162] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:50:02.166] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:50:02.170] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:50:02.174] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:50:02.177] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:50:02.180] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:50:02.184] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:50:02.185] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:50:02.185] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:50:02.203] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:50:02.204] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:50:02.205] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:50:02.206] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:50:02.206] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:50:02.207] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:50:02.207] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:50:02.207] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:50:02.226] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:50:02.227] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:50:02.227] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:50:02.228] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:50:02.233] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:50:02.237] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:50:02.241] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:50:02.245] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:50:02.248] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:50:02.256] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:50:02.258] [info ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100500200.ncl' [2025-04-21 00:50:02.258] [error ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100500200.ncl [2025-04-21 00:50:02.259] [info ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100500200.ncl' [2025-04-21 00:50:02.259] [info ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:50:02.259] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:50:10.775] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:50:10.775] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:50:10.775] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:50:10.792] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:50:10.793] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:50:10.793] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:50:10.794] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:50:10.795] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:50:10.795] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:50:10.795] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:50:10.795] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:50:10.812] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:50:10.813] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:50:10.814] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:50:10.815] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:50:10.815] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:50:10.816] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:51:22.942] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:51:22.942] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:51:22.942] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:51:22.956] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:51:22.957] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:51:22.958] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:51:22.959] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:51:22.960] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:51:22.960] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:51:22.960] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:51:22.960] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:51:22.976] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:51:22.977] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:51:22.978] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:51:22.978] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:51:22.980] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:51:22.981] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:51:22.986] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:51:22.986] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:51:22.986] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:51:23.000] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:51:23.001] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:51:23.001] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:51:23.002] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:51:23.003] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:51:23.003] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:51:23.003] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:51:23.003] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:51:23.018] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:51:23.018] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:51:23.019] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:51:23.020] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:51:23.021] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:51:23.022] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:51:23.025] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:51:23.029] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:51:23.033] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:51:23.037] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:51:23.040] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:51:23.043] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:51:23.047] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:51:23.047] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:51:23.047] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:51:23.061] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:51:23.062] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:51:23.063] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:51:23.064] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:51:23.065] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:51:23.065] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:51:23.065] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:51:23.065] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:51:23.081] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:51:23.084] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:51:23.085] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:51:23.086] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:51:23.093] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:51:23.097] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:51:23.100] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:51:23.105] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:51:23.108] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:51:23.112] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:51:23.113] [info ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100512300.ncl' [2025-04-21 00:51:23.113] [error ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100512300.ncl [2025-04-21 00:51:23.114] [info ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100512300.ncl' [2025-04-21 00:51:23.114] [info ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:51:23.114] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:51:28.066] [info ] [nspeng ] [23228:20680] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:51:28.066] [info ] [nspeng ] [23228:20680] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:51:28.066] [warning] [nspeng ] [23228:20680] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:51:28.080] [error ] [nspeng ] [23228:20680] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:51:28.081] [error ] [nspeng ] [23228:20680] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:51:28.082] [error ] [nspeng ] [23228:20680] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:51:28.083] [error ] [nspeng ] [23228:20680] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:51:28.084] [warning] [nspeng ] [23228:20680] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:51:28.084] [info ] [nspeng ] [23228:20680] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:51:28.084] [info ] [nspeng ] [23228:20680] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:51:28.084] [warning] [nspeng ] [23228:20680] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:51:28.098] [error ] [nspeng ] [23228:20680] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:51:28.099] [error ] [nspeng ] [23228:20680] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:51:28.100] [error ] [nspeng ] [23228:20680] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:51:28.101] [error ] [nspeng ] [23228:20680] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:51:28.102] [error ] [nspeng ] [23228:20680] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:51:28.103] [info ] [nspeng ] [23228:20680] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:51:58.537] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:51:58.538] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:51:58.538] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:51:58.554] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:51:58.555] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:51:58.556] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:51:58.557] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:51:58.558] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:51:58.558] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:51:58.558] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:51:58.558] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:51:58.580] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:51:58.580] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:51:58.582] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:51:58.583] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:51:58.583] [error ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:51:58.584] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:51:58.590] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:51:58.590] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:51:58.591] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:51:58.607] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:51:58.607] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:51:58.608] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:51:58.609] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:51:58.610] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:51:58.610] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:51:58.610] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:51:58.610] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:51:58.626] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:51:58.627] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:51:58.628] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:51:58.628] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:51:58.629] [error ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:51:58.630] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:51:58.635] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:51:58.638] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:51:58.642] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:51:58.645] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:51:58.648] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:51:58.653] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:51:58.657] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:51:58.657] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:51:58.657] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:51:58.671] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:51:58.672] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:51:58.673] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:51:58.674] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:51:58.675] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:51:58.675] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:51:58.675] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:51:58.675] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:51:58.690] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:51:58.691] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:51:58.692] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:51:58.693] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:51:58.698] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:51:58.721] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:51:58.725] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:51:58.729] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:51:58.732] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:51:58.736] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:51:58.738] [info ] [nspeng ] [23228:25420] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100515800.ncl' [2025-04-21 00:51:58.738] [error ] [nspeng ] [23228:25420] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100515800.ncl [2025-04-21 00:51:58.738] [info ] [nspeng ] [23228:25420] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100515800.ncl' [2025-04-21 00:51:58.738] [info ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:51:58.738] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:52:01.422] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:52:01.423] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:52:01.423] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:52:01.443] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:52:01.444] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:52:01.445] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:52:01.446] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:52:01.447] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:52:01.447] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:52:01.447] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:52:01.447] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:52:01.463] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:52:01.464] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:52:01.464] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:52:01.465] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:52:01.466] [error ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:52:01.467] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:52:01.472] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:52:01.473] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:52:01.473] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:52:01.490] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:52:01.492] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:52:01.492] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:52:01.493] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:52:01.494] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:52:01.494] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:52:01.494] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:52:01.494] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:52:01.512] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:52:01.513] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:52:01.514] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:52:01.515] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:52:01.515] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:52:01.516] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:52:04.374] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:52:04.375] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:52:04.375] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:52:04.399] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:52:04.401] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:52:04.402] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:52:04.403] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:52:04.404] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:52:04.404] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:52:04.404] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:52:04.404] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:52:04.420] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:52:04.420] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:52:04.421] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:52:04.422] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:52:04.423] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:52:04.424] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:52:04.429] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:52:04.429] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:52:04.429] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:52:04.447] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:52:04.448] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:52:04.450] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:52:04.451] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:52:04.452] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:52:04.452] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:52:04.452] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:52:04.452] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:52:04.468] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:52:04.468] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:52:04.470] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:52:04.472] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:52:04.473] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:52:04.474] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:52:04.479] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:52:04.483] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:52:04.487] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:52:04.490] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:52:04.495] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:52:04.498] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:52:04.503] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:52:04.503] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:52:04.503] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:52:04.516] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:52:04.517] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:52:04.518] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:52:04.519] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:52:04.520] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:52:04.520] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:52:04.520] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:52:04.520] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:52:04.534] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:52:04.535] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:52:04.536] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:52:04.537] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:52:04.542] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:52:04.546] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:52:04.550] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:52:04.554] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:52:04.558] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:52:04.562] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:52:04.563] [info ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100520400.ncl' [2025-04-21 00:52:04.563] [error ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100520400.ncl [2025-04-21 00:52:04.564] [info ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100520400.ncl' [2025-04-21 00:52:04.565] [info ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:52:04.565] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:52:10.693] [info ] [nspeng ] [23228:10748] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:52:10.693] [info ] [nspeng ] [23228:10748] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:52:10.693] [warning] [nspeng ] [23228:10748] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:52:10.708] [error ] [nspeng ] [23228:10748] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:52:10.709] [error ] [nspeng ] [23228:10748] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:52:10.710] [error ] [nspeng ] [23228:10748] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:52:10.711] [error ] [nspeng ] [23228:10748] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:52:10.712] [warning] [nspeng ] [23228:10748] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:52:10.712] [info ] [nspeng ] [23228:10748] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:52:10.712] [info ] [nspeng ] [23228:10748] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:52:10.712] [warning] [nspeng ] [23228:10748] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:52:10.727] [error ] [nspeng ] [23228:10748] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:52:10.728] [error ] [nspeng ] [23228:10748] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:52:10.728] [error ] [nspeng ] [23228:10748] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:52:10.730] [error ] [nspeng ] [23228:10748] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:52:10.731] [error ] [nspeng ] [23228:10748] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:52:10.732] [info ] [nspeng ] [23228:10748] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:54:00.477] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:54:00.477] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:00.477] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:00.495] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:00.496] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:00.497] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:00.498] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:54:00.499] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:54:00.499] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:54:00.499] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:00.499] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:00.513] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:00.513] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:00.514] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:00.515] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:54:00.516] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:54:00.517] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:54:00.727] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:54:00.727] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:00.727] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:00.740] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:00.740] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:00.741] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:00.742] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:54:00.743] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:54:00.743] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:54:00.743] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:00.743] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:00.755] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:00.756] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:00.757] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:00.758] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:54:00.759] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:54:00.759] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:54:01.158] [info ] [nspeng ] [23228: 6112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:54:01.158] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:01.158] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:01.198] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:01.207] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:01.208] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:01.210] [error ] [nspeng ] [23228: 6112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:54:01.210] [warning] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:54:01.210] [info ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:54:01.211] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:01.211] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:01.231] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:01.232] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:01.233] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:01.234] [error ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:54:01.235] [error ] [nspeng ] [23228: 6112] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:54:01.236] [info ] [nspeng ] [23228: 6112] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:54:01.241] [info ] [nspeng ] [23228: 6112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:54:01.242] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:01.242] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:01.261] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:01.262] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:01.262] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:01.263] [error ] [nspeng ] [23228: 6112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:54:01.264] [warning] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:54:01.264] [info ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:54:01.265] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:01.265] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:01.286] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:01.287] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:01.287] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:01.288] [error ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:54:01.289] [error ] [nspeng ] [23228: 6112] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:54:01.290] [info ] [nspeng ] [23228: 6112] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:54:01.294] [info ] [nspeng ] [23228: 6112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:54:01.298] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:54:01.302] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:54:01.306] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:54:01.308] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:54:01.313] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:54:01.317] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:54:01.317] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:01.317] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:01.337] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:01.338] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:01.339] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:01.339] [error ] [nspeng ] [23228: 6112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:54:01.340] [warning] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:54:01.340] [info ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:54:01.340] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:01.340] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:01.360] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:01.361] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:01.362] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:01.363] [error ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:54:01.368] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:54:01.373] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:54:01.377] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:54:01.381] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:54:01.385] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:54:01.388] [info ] [nspeng ] [23228: 6112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:54:01.389] [info ] [nspeng ] [23228: 6112] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100540100.ncl' [2025-04-21 00:54:01.390] [error ] [nspeng ] [23228: 6112] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100540100.ncl [2025-04-21 00:54:01.390] [info ] [nspeng ] [23228: 6112] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100540100.ncl' [2025-04-21 00:54:01.391] [info ] [nspeng ] [23228: 6112] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:54:01.391] [info ] [nspeng ] [23228: 6112] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:54:01.955] [info ] [nspeng ] [23228: 2960] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:54:01.956] [info ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:01.956] [warning] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:01.979] [error ] [nspeng ] [23228: 2960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:01.979] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:01.980] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:01.981] [error ] [nspeng ] [23228: 2960] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:54:01.982] [warning] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:54:01.982] [info ] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:54:01.982] [info ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:01.983] [warning] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:01.998] [error ] [nspeng ] [23228: 2960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:02.000] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:02.001] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:02.002] [error ] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:54:02.003] [error ] [nspeng ] [23228: 2960] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:54:02.003] [info ] [nspeng ] [23228: 2960] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:54:02.009] [info ] [nspeng ] [23228:25232] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:54:02.009] [info ] [nspeng ] [23228:25232] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:02.009] [warning] [nspeng ] [23228:25232] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:02.030] [error ] [nspeng ] [23228:25232] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:02.030] [error ] [nspeng ] [23228:25232] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:02.031] [error ] [nspeng ] [23228:25232] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:02.033] [error ] [nspeng ] [23228:25232] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:54:02.034] [warning] [nspeng ] [23228:25232] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:54:02.034] [info ] [nspeng ] [23228:25232] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:54:02.034] [info ] [nspeng ] [23228:25232] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:02.034] [warning] [nspeng ] [23228:25232] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:02.050] [error ] [nspeng ] [23228:25232] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:02.051] [error ] [nspeng ] [23228:25232] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:02.051] [error ] [nspeng ] [23228:25232] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:02.052] [error ] [nspeng ] [23228:25232] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:54:02.053] [error ] [nspeng ] [23228:25232] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:54:02.054] [info ] [nspeng ] [23228:25232] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:54:10.966] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:54:10.967] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:10.967] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:10.982] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:10.983] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:10.983] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:10.984] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:54:10.985] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:54:10.985] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:54:10.985] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:10.986] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:11.002] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:11.003] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:11.005] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:11.006] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:54:11.007] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:54:11.008] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:54:11.013] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:54:11.013] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:11.013] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:11.029] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:11.029] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:11.030] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:11.031] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:54:11.032] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:54:11.032] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:54:11.032] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:11.032] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:11.046] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:11.047] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:11.048] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:11.048] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:54:11.049] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:54:11.050] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:54:11.055] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:54:11.059] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:54:11.062] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:54:11.066] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:54:11.070] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:54:11.073] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:54:11.078] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:54:11.078] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:11.078] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:11.092] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:11.092] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:11.093] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:11.094] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:54:11.094] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:54:11.094] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:54:11.095] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:11.095] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:11.108] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:11.108] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:11.108] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:11.109] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:54:11.115] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:54:11.120] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:54:11.123] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:54:11.126] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:54:11.129] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:54:11.132] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:54:11.133] [info ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100541100.ncl' [2025-04-21 00:54:11.133] [error ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100541100.ncl [2025-04-21 00:54:11.134] [info ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100541100.ncl' [2025-04-21 00:54:11.134] [info ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:54:11.134] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:54:18.816] [info ] [nspeng ] [23228: 7780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:54:18.816] [info ] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:18.816] [warning] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:18.831] [error ] [nspeng ] [23228: 7780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:18.833] [error ] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:18.834] [error ] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:18.835] [error ] [nspeng ] [23228: 7780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:54:18.836] [warning] [nspeng ] [23228: 7780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:54:18.836] [info ] [nspeng ] [23228: 7780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:54:18.836] [info ] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:54:18.836] [warning] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:54:18.851] [error ] [nspeng ] [23228: 7780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:54:18.852] [error ] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:54:18.853] [error ] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:54:18.853] [error ] [nspeng ] [23228: 7780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:54:18.854] [error ] [nspeng ] [23228: 7780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:54:18.855] [info ] [nspeng ] [23228: 7780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:55:06.590] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:55:06.590] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:06.590] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:06.604] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:06.605] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:06.606] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:06.607] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:55:06.608] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:55:06.608] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:55:06.608] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:06.608] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:06.624] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:06.625] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:06.625] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:06.626] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:55:06.627] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:55:06.628] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:55:06.634] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:55:06.634] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:06.634] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:06.648] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:06.649] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:06.649] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:06.650] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:55:06.651] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:55:06.651] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:55:06.651] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:06.651] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:06.667] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:06.667] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:06.668] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:06.669] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:55:06.670] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:55:06.670] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:55:06.675] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:55:06.678] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:55:06.683] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:55:06.686] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:55:06.690] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:55:06.693] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:55:06.697] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:55:06.697] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:06.697] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:06.711] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:06.712] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:06.712] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:06.713] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:55:06.714] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:55:06.714] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:55:06.715] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:06.715] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:06.728] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:06.729] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:06.729] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:06.730] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:55:06.735] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:55:06.738] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:55:06.743] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:55:06.747] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:55:06.751] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:55:06.755] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:55:06.756] [info ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100550600.ncl' [2025-04-21 00:55:06.756] [error ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100550600.ncl [2025-04-21 00:55:06.757] [info ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100550600.ncl' [2025-04-21 00:55:06.758] [info ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:55:06.758] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:55:13.222] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:55:13.223] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:13.223] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:13.238] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:13.238] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:13.240] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:13.242] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:55:13.243] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:55:13.243] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:55:13.243] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:13.243] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:13.257] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:13.258] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:13.258] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:13.259] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:55:13.260] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:55:13.262] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:55:13.270] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:55:13.270] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:13.270] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:13.284] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:13.285] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:13.286] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:13.287] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:55:13.288] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:55:13.288] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:55:13.288] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:13.288] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:13.302] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:13.303] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:13.304] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:13.305] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:55:13.306] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:55:13.307] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:55:13.310] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:55:13.314] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:55:13.318] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:55:13.321] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:55:13.326] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:55:13.330] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:55:13.333] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:55:13.333] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:13.334] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:13.346] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:13.347] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:13.348] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:13.349] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:55:13.350] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:55:13.350] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:55:13.350] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:13.350] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:13.363] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:13.363] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:13.364] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:13.365] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:55:13.388] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:55:13.393] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:55:13.397] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:55:13.401] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:55:13.404] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:55:13.408] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:55:13.409] [info ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100551300.ncl' [2025-04-21 00:55:13.409] [error ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100551300.ncl [2025-04-21 00:55:13.410] [info ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100551300.ncl' [2025-04-21 00:55:13.410] [info ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:55:13.410] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:55:25.375] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:55:25.375] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:25.375] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:25.390] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:25.390] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:25.391] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:25.392] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:55:25.393] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:55:25.393] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:55:25.393] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:25.393] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:25.408] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:25.410] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:25.411] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:25.412] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:55:25.413] [error ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:55:25.414] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:55:32.540] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:55:32.540] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:32.540] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:32.555] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:32.556] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:32.558] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:32.558] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:55:32.560] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:55:32.560] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:55:32.560] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:32.560] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:32.575] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:32.576] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:32.576] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:32.578] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:55:32.580] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:55:32.581] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:55:45.764] [info ] [nspeng ] [23228: 6112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:55:45.764] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:45.764] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:45.782] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:45.783] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:45.784] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:45.785] [error ] [nspeng ] [23228: 6112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:55:45.786] [warning] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:55:45.786] [info ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:55:45.786] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:55:45.786] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:55:45.803] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:55:45.804] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:55:45.805] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:55:45.806] [error ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:55:45.807] [error ] [nspeng ] [23228: 6112] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:55:45.808] [info ] [nspeng ] [23228: 6112] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:56:18.470] [info ] [nspeng ] [23228: 6112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:56:18.470] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:56:18.470] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:56:18.484] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:56:18.485] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:56:18.485] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:56:18.486] [error ] [nspeng ] [23228: 6112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:56:18.487] [warning] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:56:18.487] [info ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:56:18.487] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:56:18.487] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:56:18.501] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:56:18.502] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:56:18.502] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:56:18.503] [error ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:56:18.504] [error ] [nspeng ] [23228: 6112] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:56:18.505] [info ] [nspeng ] [23228: 6112] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:56:25.135] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:56:25.135] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:56:25.135] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:56:25.149] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:56:25.150] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:56:25.153] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:56:25.154] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:56:25.155] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:56:25.155] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:56:25.155] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:56:25.155] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:56:25.170] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:56:25.170] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:56:25.171] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:56:25.172] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:56:25.173] [error ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:56:25.174] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:56:27.951] [info ] [nspeng ] [23228:10804] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:56:27.951] [info ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:56:27.952] [warning] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:56:27.968] [error ] [nspeng ] [23228:10804] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:56:27.968] [error ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:56:27.969] [error ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:56:27.970] [error ] [nspeng ] [23228:10804] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:56:27.972] [warning] [nspeng ] [23228:10804] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:56:27.972] [info ] [nspeng ] [23228:10804] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:56:27.972] [info ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:56:27.972] [warning] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:56:27.986] [error ] [nspeng ] [23228:10804] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:56:27.987] [error ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:56:27.988] [error ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:56:27.989] [error ] [nspeng ] [23228:10804] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:56:27.990] [error ] [nspeng ] [23228:10804] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:56:27.990] [info ] [nspeng ] [23228:10804] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:58:07.230] [info ] [nspeng ] [23228:10804] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:58:07.230] [info ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:58:07.230] [warning] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:58:07.247] [error ] [nspeng ] [23228:10804] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:58:07.251] [error ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:58:07.252] [error ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:58:07.253] [error ] [nspeng ] [23228:10804] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:58:07.254] [warning] [nspeng ] [23228:10804] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:58:07.254] [info ] [nspeng ] [23228:10804] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:58:07.254] [info ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:58:07.254] [warning] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:58:07.269] [error ] [nspeng ] [23228:10804] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:58:07.270] [error ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:58:07.270] [error ] [nspeng ] [23228:10804] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:58:07.271] [error ] [nspeng ] [23228:10804] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:58:07.272] [error ] [nspeng ] [23228:10804] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:58:07.273] [info ] [nspeng ] [23228:10804] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:59:04.238] [info ] [nspeng ] [23228: 9892] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:59:04.238] [info ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:04.238] [warning] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:04.254] [error ] [nspeng ] [23228: 9892] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:04.255] [error ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:04.255] [error ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:04.256] [error ] [nspeng ] [23228: 9892] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:59:04.257] [warning] [nspeng ] [23228: 9892] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:59:04.257] [info ] [nspeng ] [23228: 9892] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:59:04.257] [info ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:04.257] [warning] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:04.273] [error ] [nspeng ] [23228: 9892] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:04.274] [error ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:04.275] [error ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:04.276] [error ] [nspeng ] [23228: 9892] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:59:04.277] [error ] [nspeng ] [23228: 9892] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:59:04.278] [info ] [nspeng ] [23228: 9892] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:59:20.500] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:59:20.500] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:20.500] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:20.520] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:20.521] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:20.522] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:20.523] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:59:20.524] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:59:20.524] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:59:20.524] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:20.524] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:20.543] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:20.544] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:20.544] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:20.545] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:59:20.546] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:59:20.547] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:59:20.766] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:59:20.766] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:20.766] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:20.779] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:20.779] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:20.780] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:20.781] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:59:20.782] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:59:20.782] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:59:20.782] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:20.782] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:20.794] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:20.795] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:20.796] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:20.797] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:59:20.798] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:59:20.798] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:59:21.204] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:59:21.204] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:21.204] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:21.226] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:21.227] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:21.228] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:21.229] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:59:21.230] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:59:21.230] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:59:21.230] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:21.230] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:21.248] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:21.249] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:21.250] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:21.252] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:59:21.252] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:59:21.253] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:59:21.260] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:59:21.260] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:21.260] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:21.287] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:21.288] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:21.288] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:21.290] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:59:21.291] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:59:21.291] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:59:21.291] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:21.291] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:21.310] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:21.312] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:21.313] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:21.314] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:59:21.315] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:59:21.316] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:59:21.321] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:59:21.325] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 00:59:21.329] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 00:59:21.332] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 00:59:21.336] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 00:59:21.339] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 00:59:21.357] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 00:59:21.357] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:21.357] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:21.376] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:21.377] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:21.401] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:21.410] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:59:21.411] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:59:21.411] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:59:21.411] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:21.411] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:21.430] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:21.431] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:21.432] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:21.433] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 00:59:21.438] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 00:59:21.442] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 00:59:21.446] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 00:59:21.450] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 00:59:21.454] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 00:59:21.457] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 00:59:21.458] [info ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100592100.ncl' [2025-04-21 00:59:21.459] [error ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100592100.ncl [2025-04-21 00:59:21.460] [info ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042100592100.ncl' [2025-04-21 00:59:21.460] [info ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 00:59:21.460] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 00:59:22.064] [info ] [nspeng ] [23228:14212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:59:22.064] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:22.064] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:22.089] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:22.090] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:22.090] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:22.091] [error ] [nspeng ] [23228:14212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:59:22.092] [warning] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:59:22.093] [info ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:59:22.093] [info ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:22.093] [warning] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:22.113] [error ] [nspeng ] [23228:14212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:22.113] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:22.114] [error ] [nspeng ] [23228:14212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:22.115] [error ] [nspeng ] [23228:14212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:59:22.116] [error ] [nspeng ] [23228:14212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:59:22.117] [info ] [nspeng ] [23228:14212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 00:59:22.121] [info ] [nspeng ] [23228: 2960] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 00:59:22.121] [info ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:22.121] [warning] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:22.143] [error ] [nspeng ] [23228: 2960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:22.144] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:22.145] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:22.145] [error ] [nspeng ] [23228: 2960] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 00:59:22.146] [warning] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 00:59:22.146] [info ] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 00:59:22.146] [info ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 00:59:22.146] [warning] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 00:59:22.166] [error ] [nspeng ] [23228: 2960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 00:59:22.167] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 00:59:22.168] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 00:59:22.169] [error ] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 00:59:22.170] [error ] [nspeng ] [23228: 2960] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 00:59:22.171] [info ] [nspeng ] [23228: 2960] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:01:26.605] [info ] [nspeng ] [23228: 6112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:01:26.606] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:26.606] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:26.624] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:26.625] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:26.626] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:26.628] [error ] [nspeng ] [23228: 6112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:01:26.629] [warning] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:01:26.629] [info ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:01:26.629] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:26.629] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:26.646] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:26.647] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:26.648] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:26.649] [error ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:01:26.650] [error ] [nspeng ] [23228: 6112] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:01:26.650] [info ] [nspeng ] [23228: 6112] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:01:26.655] [info ] [nspeng ] [23228: 9892] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:01:26.656] [info ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:26.656] [warning] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:26.673] [error ] [nspeng ] [23228: 9892] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:26.674] [error ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:26.675] [error ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:26.676] [error ] [nspeng ] [23228: 9892] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:01:26.677] [warning] [nspeng ] [23228: 9892] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:01:26.677] [info ] [nspeng ] [23228: 9892] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:01:26.677] [info ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:26.678] [warning] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:26.693] [error ] [nspeng ] [23228: 9892] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:26.694] [error ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:26.695] [error ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:26.696] [error ] [nspeng ] [23228: 9892] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:01:26.697] [error ] [nspeng ] [23228: 9892] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:01:26.698] [info ] [nspeng ] [23228: 9892] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:01:28.024] [info ] [nspeng ] [23228: 7780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:01:28.024] [info ] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:28.024] [warning] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:28.040] [error ] [nspeng ] [23228: 7780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:28.040] [error ] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:28.041] [error ] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:28.042] [error ] [nspeng ] [23228: 7780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:01:28.043] [warning] [nspeng ] [23228: 7780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:01:28.043] [info ] [nspeng ] [23228: 7780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:01:28.043] [info ] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:28.043] [warning] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:28.058] [error ] [nspeng ] [23228: 7780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:28.058] [error ] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:28.059] [error ] [nspeng ] [23228: 7780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:28.060] [error ] [nspeng ] [23228: 7780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:01:28.061] [error ] [nspeng ] [23228: 7780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:01:28.062] [info ] [nspeng ] [23228: 7780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:01:28.522] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:01:28.522] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:28.522] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:28.539] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:28.540] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:28.541] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:28.542] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:01:28.543] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:01:28.543] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:01:28.543] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:28.543] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:28.557] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:28.558] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:28.559] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:28.560] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:01:28.561] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:01:28.562] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:01:29.380] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:01:29.380] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:29.380] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:29.396] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:29.396] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:29.397] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:29.398] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:01:29.398] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:01:29.398] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:01:29.400] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:29.400] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:29.417] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:29.417] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:29.418] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:29.419] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:01:29.419] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:01:29.420] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:01:29.428] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:01:29.428] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:29.428] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:29.443] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:29.444] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:29.445] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:29.446] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:01:29.446] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:01:29.447] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:01:29.447] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:29.447] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:29.465] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:29.466] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:29.466] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:29.467] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:01:29.468] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:01:29.469] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:01:29.473] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:01:29.477] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:01:29.482] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:01:29.486] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:01:29.489] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:01:29.494] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:01:29.498] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:01:29.498] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:29.498] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:29.514] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:29.515] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:29.516] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:29.517] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:01:29.518] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:01:29.518] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:01:29.518] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:29.518] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:29.534] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:29.534] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:29.535] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:29.536] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:01:29.542] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:01:29.546] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:01:29.550] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:01:29.553] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:01:29.557] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:01:29.560] [info ] [nspeng ] [23228:12780] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:01:29.562] [info ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101012900.ncl' [2025-04-21 01:01:29.562] [error ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101012900.ncl [2025-04-21 01:01:29.563] [info ] [nspeng ] [23228:12780] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101012900.ncl' [2025-04-21 01:01:29.563] [info ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:01:29.563] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:01:39.653] [info ] [nspeng ] [23228: 2960] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:01:39.653] [info ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:39.653] [warning] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:39.669] [error ] [nspeng ] [23228: 2960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:39.670] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:39.672] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:39.673] [error ] [nspeng ] [23228: 2960] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:01:39.674] [warning] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:01:39.674] [info ] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:01:39.674] [info ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:39.674] [warning] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:39.689] [error ] [nspeng ] [23228: 2960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:39.690] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:39.691] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:39.692] [error ] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:01:39.693] [error ] [nspeng ] [23228: 2960] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:01:39.694] [info ] [nspeng ] [23228: 2960] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:01:46.960] [info ] [nspeng ] [23228:12780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:01:46.960] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:46.960] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:46.985] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:46.986] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:46.988] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:46.990] [error ] [nspeng ] [23228:12780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:01:46.991] [warning] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:01:46.991] [info ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:01:46.991] [info ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:01:46.991] [warning] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:01:47.008] [error ] [nspeng ] [23228:12780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:01:47.009] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:01:47.010] [error ] [nspeng ] [23228:12780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:01:47.012] [error ] [nspeng ] [23228:12780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:01:47.013] [error ] [nspeng ] [23228:12780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:01:47.014] [info ] [nspeng ] [23228:12780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:02:08.357] [info ] [nspeng ] [23228:20552] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:02:08.357] [info ] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:02:08.357] [warning] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:02:08.374] [error ] [nspeng ] [23228:20552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:02:08.375] [error ] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:02:08.376] [error ] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:02:08.377] [error ] [nspeng ] [23228:20552] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:02:08.378] [warning] [nspeng ] [23228:20552] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:02:08.378] [info ] [nspeng ] [23228:20552] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:02:08.378] [info ] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:02:08.378] [warning] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:02:08.394] [error ] [nspeng ] [23228:20552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:02:08.395] [error ] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:02:08.396] [error ] [nspeng ] [23228:20552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:02:08.397] [error ] [nspeng ] [23228:20552] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:02:08.397] [error ] [nspeng ] [23228:20552] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:02:08.398] [info ] [nspeng ] [23228:20552] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:04:14.303] [info ] [nspeng ] [23228: 2960] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:04:14.303] [info ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:04:14.303] [warning] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:04:14.318] [error ] [nspeng ] [23228: 2960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:04:14.320] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:04:14.320] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:04:14.321] [error ] [nspeng ] [23228: 2960] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:04:14.322] [warning] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:04:14.322] [info ] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:04:14.322] [info ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:04:14.322] [warning] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:04:14.337] [error ] [nspeng ] [23228: 2960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:04:14.338] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:04:14.338] [error ] [nspeng ] [23228: 2960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:04:14.339] [error ] [nspeng ] [23228: 2960] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:04:14.339] [error ] [nspeng ] [23228: 2960] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:04:14.340] [info ] [nspeng ] [23228: 2960] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:04:59.395] [info ] [nspeng ] [23228:19948] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:04:59.395] [info ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:04:59.395] [warning] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:04:59.412] [error ] [nspeng ] [23228:19948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:04:59.413] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:04:59.414] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:04:59.415] [error ] [nspeng ] [23228:19948] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:04:59.415] [warning] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:04:59.415] [info ] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:04:59.415] [info ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:04:59.416] [warning] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:04:59.430] [error ] [nspeng ] [23228:19948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:04:59.430] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:04:59.431] [error ] [nspeng ] [23228:19948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:04:59.432] [error ] [nspeng ] [23228:19948] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:04:59.432] [error ] [nspeng ] [23228:19948] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:04:59.433] [info ] [nspeng ] [23228:19948] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:05:40.524] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:05:40.525] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:05:40.525] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:05:40.547] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:05:40.548] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:05:40.548] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:05:40.550] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:05:40.552] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:05:40.552] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:05:40.552] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:05:40.552] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:05:40.576] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:05:40.577] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:05:40.578] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:05:40.579] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:05:40.580] [error ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:05:40.582] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:05:40.588] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:05:40.588] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:05:40.588] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:05:40.610] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:05:40.610] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:05:40.611] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:05:40.612] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:05:40.613] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:05:40.613] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:05:40.613] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:05:40.613] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:05:40.633] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:05:40.634] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:05:40.635] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:05:40.635] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:05:40.637] [error ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:05:40.638] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:05:40.642] [info ] [nspeng ] [23228:25420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:05:40.647] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:05:40.651] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:05:40.656] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:05:40.659] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:05:40.662] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:05:40.666] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:05:40.666] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:05:40.666] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:05:40.688] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:05:40.689] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:05:40.689] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:05:40.690] [error ] [nspeng ] [23228:25420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:05:40.692] [warning] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:05:40.692] [info ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:05:40.692] [info ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:05:40.692] [warning] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:05:40.710] [error ] [nspeng ] [23228:25420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:05:40.711] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:05:40.712] [error ] [nspeng ] [23228:25420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:05:40.714] [error ] [nspeng ] [23228:25420] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:05:40.719] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:05:40.724] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:05:40.728] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:05:40.731] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:05:40.735] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:05:40.738] [info ] [nspeng ] [23228:25420] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:05:40.740] [info ] [nspeng ] [23228:25420] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101054000.ncl' [2025-04-21 01:05:40.740] [error ] [nspeng ] [23228:25420] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101054000.ncl [2025-04-21 01:05:40.741] [info ] [nspeng ] [23228:25420] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101054000.ncl' [2025-04-21 01:05:40.741] [info ] [nspeng ] [23228:25420] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:05:40.741] [info ] [nspeng ] [23228:25420] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:07:51.020] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:07:51.020] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:07:51.020] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:07:51.035] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:07:51.036] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:07:51.037] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:07:51.038] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:07:51.040] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:07:51.040] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:07:51.040] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:07:51.040] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:07:51.056] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:07:51.057] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:07:51.058] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:07:51.059] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:07:51.059] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:07:51.060] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:07:51.064] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:07:51.065] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:07:51.065] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:07:51.080] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:07:51.080] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:07:51.081] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:07:51.082] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:07:51.084] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:07:51.084] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:07:51.084] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:07:51.084] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:07:51.099] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:07:51.100] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:07:51.100] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:07:51.102] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:07:51.103] [error ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:07:51.104] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:07:51.108] [info ] [nspeng ] [23228: 9768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:07:51.111] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:07:51.115] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:07:51.118] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:07:51.123] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:07:51.126] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:07:51.129] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:07:51.129] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:07:51.129] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:07:51.144] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:07:51.145] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:07:51.146] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:07:51.147] [error ] [nspeng ] [23228: 9768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:07:51.148] [warning] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:07:51.148] [info ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:07:51.148] [info ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:07:51.148] [warning] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:07:51.162] [error ] [nspeng ] [23228: 9768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:07:51.162] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:07:51.163] [error ] [nspeng ] [23228: 9768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:07:51.164] [error ] [nspeng ] [23228: 9768] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:07:51.170] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:07:51.174] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:07:51.178] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:07:51.181] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:07:51.185] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:07:51.188] [info ] [nspeng ] [23228: 9768] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:07:51.190] [info ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101075100.ncl' [2025-04-21 01:07:51.190] [error ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101075100.ncl [2025-04-21 01:07:51.191] [info ] [nspeng ] [23228: 9768] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101075100.ncl' [2025-04-21 01:07:51.191] [info ] [nspeng ] [23228: 9768] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:07:51.191] [info ] [nspeng ] [23228: 9768] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:08:19.648] [info ] [nspeng ] [23228: 6112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:08:19.648] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:08:19.648] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:08:19.663] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:08:19.664] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:08:19.665] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:08:19.666] [error ] [nspeng ] [23228: 6112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:08:19.666] [warning] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:08:19.666] [info ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:08:19.667] [info ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:08:19.667] [warning] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:08:19.680] [error ] [nspeng ] [23228: 6112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:08:19.681] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:08:19.682] [error ] [nspeng ] [23228: 6112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:08:19.683] [error ] [nspeng ] [23228: 6112] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:08:19.684] [error ] [nspeng ] [23228: 6112] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:08:19.685] [info ] [nspeng ] [23228: 6112] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:11:38.890] [info ] [nspeng ] [23228:19836] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:11:38.890] [info ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:11:38.891] [warning] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:11:38.929] [error ] [nspeng ] [23228:19836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:11:38.931] [error ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:11:38.933] [error ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:11:38.935] [error ] [nspeng ] [23228:19836] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:11:38.936] [warning] [nspeng ] [23228:19836] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:11:38.936] [info ] [nspeng ] [23228:19836] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:11:38.936] [info ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:11:38.936] [warning] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:11:38.960] [error ] [nspeng ] [23228:19836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:11:38.962] [error ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:11:38.963] [error ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:11:38.964] [error ] [nspeng ] [23228:19836] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:11:38.965] [error ] [nspeng ] [23228:19836] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:11:38.966] [info ] [nspeng ] [23228:19836] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:11:38.973] [info ] [nspeng ] [23228:19836] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:11:38.974] [info ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:11:38.974] [warning] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:11:38.997] [error ] [nspeng ] [23228:19836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:11:38.998] [error ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:11:38.999] [error ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:11:39.000] [error ] [nspeng ] [23228:19836] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:11:39.001] [warning] [nspeng ] [23228:19836] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:11:39.001] [info ] [nspeng ] [23228:19836] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:11:39.001] [info ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:11:39.002] [warning] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:11:39.031] [error ] [nspeng ] [23228:19836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:11:39.032] [error ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:11:39.033] [error ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:11:39.034] [error ] [nspeng ] [23228:19836] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:11:39.035] [error ] [nspeng ] [23228:19836] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:11:39.036] [info ] [nspeng ] [23228:19836] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:11:39.045] [info ] [nspeng ] [23228:19836] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:11:39.050] [info ] [nspeng ] [23228:19836] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:11:39.054] [info ] [nspeng ] [23228:19836] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:11:39.059] [info ] [nspeng ] [23228:19836] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:11:39.064] [info ] [nspeng ] [23228:19836] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:11:39.069] [info ] [nspeng ] [23228:19836] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:11:39.074] [info ] [nspeng ] [23228:19836] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:11:39.074] [info ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:11:39.074] [warning] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:11:39.097] [error ] [nspeng ] [23228:19836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:11:39.099] [error ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:11:39.101] [error ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:11:39.102] [error ] [nspeng ] [23228:19836] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:11:39.102] [warning] [nspeng ] [23228:19836] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:11:39.103] [info ] [nspeng ] [23228:19836] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:11:39.103] [info ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:11:39.103] [warning] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:11:39.124] [error ] [nspeng ] [23228:19836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:11:39.125] [error ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:11:39.126] [error ] [nspeng ] [23228:19836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:11:39.127] [error ] [nspeng ] [23228:19836] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:11:39.133] [info ] [nspeng ] [23228:19836] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:11:39.137] [info ] [nspeng ] [23228:19836] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:11:39.141] [info ] [nspeng ] [23228:19836] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:11:39.145] [info ] [nspeng ] [23228:19836] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:11:39.150] [info ] [nspeng ] [23228:19836] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:11:39.155] [info ] [nspeng ] [23228:19836] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:11:39.156] [info ] [nspeng ] [23228:19836] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101113900.ncl' [2025-04-21 01:11:39.156] [error ] [nspeng ] [23228:19836] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101113900.ncl [2025-04-21 01:11:39.157] [info ] [nspeng ] [23228:19836] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101113900.ncl' [2025-04-21 01:11:39.157] [info ] [nspeng ] [23228:19836] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:11:39.157] [info ] [nspeng ] [23228:19836] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:11:40.276] [info ] [nspeng ] [23228:14192] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:11:40.276] [info ] [nspeng ] [23228:14192] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:11:40.276] [warning] [nspeng ] [23228:14192] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:11:40.381] [error ] [nspeng ] [23228:14192] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:11:40.382] [error ] [nspeng ] [23228:14192] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:11:40.383] [error ] [nspeng ] [23228:14192] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:11:40.385] [error ] [nspeng ] [23228:14192] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:11:40.386] [warning] [nspeng ] [23228:14192] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:11:40.386] [info ] [nspeng ] [23228:14192] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:11:40.386] [info ] [nspeng ] [23228:14192] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:11:40.386] [warning] [nspeng ] [23228:14192] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:11:40.415] [error ] [nspeng ] [23228:14192] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:11:40.417] [error ] [nspeng ] [23228:14192] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:11:40.418] [error ] [nspeng ] [23228:14192] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:11:40.424] [error ] [nspeng ] [23228:14192] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:11:40.426] [error ] [nspeng ] [23228:14192] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:11:40.427] [info ] [nspeng ] [23228:14192] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:11:40.491] [info ] [nspeng ] [23228:11036] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:11:40.492] [info ] [nspeng ] [23228:11036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:11:40.492] [warning] [nspeng ] [23228:11036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:11:40.554] [error ] [nspeng ] [23228:11036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:11:40.555] [error ] [nspeng ] [23228:11036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:11:40.556] [error ] [nspeng ] [23228:11036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:11:40.558] [error ] [nspeng ] [23228:11036] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:11:40.561] [warning] [nspeng ] [23228:11036] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:11:40.561] [info ] [nspeng ] [23228:11036] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:11:40.561] [info ] [nspeng ] [23228:11036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:11:40.561] [warning] [nspeng ] [23228:11036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:11:40.637] [error ] [nspeng ] [23228:11036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:11:40.638] [error ] [nspeng ] [23228:11036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:11:40.639] [error ] [nspeng ] [23228:11036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:11:40.640] [error ] [nspeng ] [23228:11036] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:11:40.641] [error ] [nspeng ] [23228:11036] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:11:40.642] [info ] [nspeng ] [23228:11036] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:12:03.541] [info ] [nspeng ] [23228: 9892] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:12:03.541] [info ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:03.541] [warning] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:03.584] [error ] [nspeng ] [23228: 9892] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:03.585] [error ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:03.586] [error ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:03.587] [error ] [nspeng ] [23228: 9892] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:12:03.588] [warning] [nspeng ] [23228: 9892] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:12:03.588] [info ] [nspeng ] [23228: 9892] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:12:03.589] [info ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:03.589] [warning] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:03.608] [error ] [nspeng ] [23228: 9892] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:03.609] [error ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:03.610] [error ] [nspeng ] [23228: 9892] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:03.611] [error ] [nspeng ] [23228: 9892] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:12:03.612] [error ] [nspeng ] [23228: 9892] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:12:03.613] [info ] [nspeng ] [23228: 9892] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:12:05.200] [info ] [nspeng ] [23228:16668] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:12:05.200] [info ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:05.200] [warning] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:05.221] [error ] [nspeng ] [23228:16668] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:05.222] [error ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:05.223] [error ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:05.224] [error ] [nspeng ] [23228:16668] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:12:05.225] [warning] [nspeng ] [23228:16668] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:12:05.225] [info ] [nspeng ] [23228:16668] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:12:05.225] [info ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:05.225] [warning] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:05.247] [error ] [nspeng ] [23228:16668] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:05.248] [error ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:05.248] [error ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:05.249] [error ] [nspeng ] [23228:16668] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:12:05.250] [error ] [nspeng ] [23228:16668] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:12:05.251] [info ] [nspeng ] [23228:16668] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:12:05.257] [info ] [nspeng ] [23228:16668] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:12:05.257] [info ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:05.257] [warning] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:05.277] [error ] [nspeng ] [23228:16668] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:05.278] [error ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:05.279] [error ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:05.280] [error ] [nspeng ] [23228:16668] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:12:05.281] [warning] [nspeng ] [23228:16668] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:12:05.281] [info ] [nspeng ] [23228:16668] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:12:05.281] [info ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:05.281] [warning] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:05.301] [error ] [nspeng ] [23228:16668] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:05.302] [error ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:05.302] [error ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:05.303] [error ] [nspeng ] [23228:16668] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:12:05.304] [error ] [nspeng ] [23228:16668] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:12:05.306] [info ] [nspeng ] [23228:16668] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:12:05.313] [info ] [nspeng ] [23228:16668] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:12:05.320] [info ] [nspeng ] [23228:16668] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:12:05.324] [info ] [nspeng ] [23228:16668] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:12:05.329] [info ] [nspeng ] [23228:16668] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:12:05.333] [info ] [nspeng ] [23228:16668] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:12:05.337] [info ] [nspeng ] [23228:16668] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:12:05.341] [info ] [nspeng ] [23228:16668] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:12:05.341] [info ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:05.341] [warning] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:05.360] [error ] [nspeng ] [23228:16668] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:05.361] [error ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:05.362] [error ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:05.363] [error ] [nspeng ] [23228:16668] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:12:05.364] [warning] [nspeng ] [23228:16668] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:12:05.364] [info ] [nspeng ] [23228:16668] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:12:05.364] [info ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:05.364] [warning] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:05.391] [error ] [nspeng ] [23228:16668] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:05.394] [error ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:05.396] [error ] [nspeng ] [23228:16668] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:05.397] [error ] [nspeng ] [23228:16668] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:12:05.404] [info ] [nspeng ] [23228:16668] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:12:05.410] [info ] [nspeng ] [23228:16668] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:12:05.414] [info ] [nspeng ] [23228:16668] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:12:05.421] [info ] [nspeng ] [23228:16668] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:12:05.426] [info ] [nspeng ] [23228:16668] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:12:05.432] [info ] [nspeng ] [23228:16668] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:12:05.433] [info ] [nspeng ] [23228:16668] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101120500.ncl' [2025-04-21 01:12:05.433] [error ] [nspeng ] [23228:16668] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101120500.ncl [2025-04-21 01:12:05.436] [info ] [nspeng ] [23228:16668] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101120500.ncl' [2025-04-21 01:12:05.436] [info ] [nspeng ] [23228:16668] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:12:05.436] [info ] [nspeng ] [23228:16668] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:12:39.911] [info ] [nspeng ] [23228:13200] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:12:39.912] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:39.912] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:39.933] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:39.934] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:39.935] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:39.937] [error ] [nspeng ] [23228:13200] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:12:39.938] [warning] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:12:39.938] [info ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:12:39.938] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:39.938] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:39.960] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:39.964] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:39.965] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:39.965] [error ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:12:39.966] [error ] [nspeng ] [23228:13200] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:12:39.967] [info ] [nspeng ] [23228:13200] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:12:39.974] [info ] [nspeng ] [23228:13200] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:12:39.974] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:39.974] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:39.994] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:39.994] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:39.995] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:39.996] [error ] [nspeng ] [23228:13200] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:12:39.997] [warning] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:12:39.997] [info ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:12:39.997] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:39.997] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:40.017] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:40.018] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:40.018] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:40.019] [error ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:12:40.020] [error ] [nspeng ] [23228:13200] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:12:40.021] [info ] [nspeng ] [23228:13200] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:12:40.025] [info ] [nspeng ] [23228:13200] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:12:40.029] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:12:40.033] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:12:40.037] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:12:40.042] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:12:40.045] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:12:40.049] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:12:40.049] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:40.050] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:40.068] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:40.069] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:40.070] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:40.071] [error ] [nspeng ] [23228:13200] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:12:40.072] [warning] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:12:40.072] [info ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:12:40.072] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:40.072] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:40.089] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:40.090] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:40.091] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:40.092] [error ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:12:40.097] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:12:40.101] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:12:40.105] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:12:40.108] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:12:40.112] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:12:40.116] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:12:40.117] [info ] [nspeng ] [23228:13200] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101124000.ncl' [2025-04-21 01:12:40.117] [error ] [nspeng ] [23228:13200] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101124000.ncl [2025-04-21 01:12:40.118] [info ] [nspeng ] [23228:13200] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101124000.ncl' [2025-04-21 01:12:40.118] [info ] [nspeng ] [23228:13200] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:12:40.119] [info ] [nspeng ] [23228:13200] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:12:56.251] [info ] [nspeng ] [23228:13200] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:12:56.251] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:56.251] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:56.266] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:56.267] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:56.268] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:56.269] [error ] [nspeng ] [23228:13200] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:12:56.270] [warning] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:12:56.270] [info ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:12:56.270] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:56.270] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:56.288] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:56.288] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:56.289] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:56.290] [error ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:12:56.291] [error ] [nspeng ] [23228:13200] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:12:56.291] [info ] [nspeng ] [23228:13200] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:12:56.296] [info ] [nspeng ] [23228:13200] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:12:56.297] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:56.297] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:56.316] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:56.317] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:56.318] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:56.319] [error ] [nspeng ] [23228:13200] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:12:56.320] [warning] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:12:56.320] [info ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:12:56.320] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:56.321] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:56.336] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:56.337] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:56.338] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:56.339] [error ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:12:56.340] [error ] [nspeng ] [23228:13200] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:12:56.341] [info ] [nspeng ] [23228:13200] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:12:56.346] [info ] [nspeng ] [23228:13200] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:12:56.350] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:12:56.354] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:12:56.358] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:12:56.362] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:12:56.365] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:12:56.369] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:12:56.369] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:56.369] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:56.384] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:56.386] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:56.386] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:56.387] [error ] [nspeng ] [23228:13200] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:12:56.388] [warning] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:12:56.389] [info ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:12:56.389] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:56.389] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:56.403] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:56.404] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:56.405] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:56.406] [error ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:12:56.411] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:12:56.415] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:12:56.424] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:12:56.429] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:12:56.435] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:12:56.439] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:12:56.440] [info ] [nspeng ] [23228:13200] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101125600.ncl' [2025-04-21 01:12:56.440] [error ] [nspeng ] [23228:13200] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101125600.ncl [2025-04-21 01:12:56.441] [info ] [nspeng ] [23228:13200] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101125600.ncl' [2025-04-21 01:12:56.441] [info ] [nspeng ] [23228:13200] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:12:56.441] [info ] [nspeng ] [23228:13200] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:12:58.129] [info ] [nspeng ] [23228:13200] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:12:58.129] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:58.129] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:58.145] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:58.146] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:58.147] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:58.148] [error ] [nspeng ] [23228:13200] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:12:58.149] [warning] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:12:58.149] [info ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:12:58.149] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:58.149] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:58.164] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:58.165] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:58.166] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:58.167] [error ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:12:58.168] [error ] [nspeng ] [23228:13200] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:12:58.169] [info ] [nspeng ] [23228:13200] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:12:58.175] [info ] [nspeng ] [23228:13200] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:12:58.176] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:58.176] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:58.192] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:58.193] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:58.195] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:58.197] [error ] [nspeng ] [23228:13200] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:12:58.198] [warning] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:12:58.198] [info ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:12:58.199] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:58.199] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:58.217] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:58.217] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:58.218] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:58.219] [error ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:12:58.219] [error ] [nspeng ] [23228:13200] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:12:58.220] [info ] [nspeng ] [23228:13200] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:12:58.225] [info ] [nspeng ] [23228:13200] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:12:58.229] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:12:58.232] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:12:58.236] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:12:58.239] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:12:58.243] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:12:58.247] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:12:58.247] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:58.247] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:58.266] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:58.267] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:58.268] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:58.269] [error ] [nspeng ] [23228:13200] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:12:58.270] [warning] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:12:58.270] [info ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:12:58.270] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:12:58.270] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:12:58.286] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:12:58.287] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:12:58.288] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:12:58.289] [error ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:12:58.294] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:12:58.298] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:12:58.302] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:12:58.306] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:12:58.309] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:12:58.312] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:12:58.317] [info ] [nspeng ] [23228:13200] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101125800.ncl' [2025-04-21 01:12:58.317] [error ] [nspeng ] [23228:13200] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101125800.ncl [2025-04-21 01:12:58.318] [info ] [nspeng ] [23228:13200] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101125800.ncl' [2025-04-21 01:12:58.318] [info ] [nspeng ] [23228:13200] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:12:58.318] [info ] [nspeng ] [23228:13200] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:13:02.609] [info ] [nspeng ] [23228:14888] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:13:02.609] [info ] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:02.609] [warning] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:02.626] [error ] [nspeng ] [23228:14888] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:02.627] [error ] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:02.628] [error ] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:02.628] [error ] [nspeng ] [23228:14888] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:13:02.630] [warning] [nspeng ] [23228:14888] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:13:02.630] [info ] [nspeng ] [23228:14888] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:13:02.630] [info ] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:02.630] [warning] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:02.649] [error ] [nspeng ] [23228:14888] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:02.650] [error ] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:02.651] [error ] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:02.652] [error ] [nspeng ] [23228:14888] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:13:02.652] [error ] [nspeng ] [23228:14888] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:13:02.653] [info ] [nspeng ] [23228:14888] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:13:18.422] [info ] [nspeng ] [23228:19112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:13:18.422] [info ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:18.422] [warning] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:18.440] [error ] [nspeng ] [23228:19112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:18.441] [error ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:18.442] [error ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:18.443] [error ] [nspeng ] [23228:19112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:13:18.445] [warning] [nspeng ] [23228:19112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:13:18.445] [info ] [nspeng ] [23228:19112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:13:18.445] [info ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:18.445] [warning] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:18.463] [error ] [nspeng ] [23228:19112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:18.464] [error ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:18.465] [error ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:18.466] [error ] [nspeng ] [23228:19112] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:13:18.467] [error ] [nspeng ] [23228:19112] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:13:18.468] [info ] [nspeng ] [23228:19112] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:13:18.474] [info ] [nspeng ] [23228:19112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:13:18.474] [info ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:18.474] [warning] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:18.497] [error ] [nspeng ] [23228:19112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:18.498] [error ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:18.499] [error ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:18.501] [error ] [nspeng ] [23228:19112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:13:18.502] [warning] [nspeng ] [23228:19112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:13:18.502] [info ] [nspeng ] [23228:19112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:13:18.502] [info ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:18.502] [warning] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:18.520] [error ] [nspeng ] [23228:19112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:18.521] [error ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:18.522] [error ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:18.523] [error ] [nspeng ] [23228:19112] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:13:18.524] [error ] [nspeng ] [23228:19112] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:13:18.524] [info ] [nspeng ] [23228:19112] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:13:18.531] [info ] [nspeng ] [23228:19112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:13:18.536] [info ] [nspeng ] [23228:19112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:13:18.540] [info ] [nspeng ] [23228:19112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:13:18.544] [info ] [nspeng ] [23228:19112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:13:18.548] [info ] [nspeng ] [23228:19112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:13:18.551] [info ] [nspeng ] [23228:19112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:13:18.556] [info ] [nspeng ] [23228:19112] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:13:18.556] [info ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:18.556] [warning] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:18.572] [error ] [nspeng ] [23228:19112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:18.573] [error ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:18.574] [error ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:18.575] [error ] [nspeng ] [23228:19112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:13:18.576] [warning] [nspeng ] [23228:19112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:13:18.576] [info ] [nspeng ] [23228:19112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:13:18.576] [info ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:18.577] [warning] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:18.597] [error ] [nspeng ] [23228:19112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:18.598] [error ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:18.598] [error ] [nspeng ] [23228:19112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:18.599] [error ] [nspeng ] [23228:19112] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:13:18.605] [info ] [nspeng ] [23228:19112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:13:18.609] [info ] [nspeng ] [23228:19112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:13:18.612] [info ] [nspeng ] [23228:19112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:13:18.617] [info ] [nspeng ] [23228:19112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:13:18.623] [info ] [nspeng ] [23228:19112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:13:18.627] [info ] [nspeng ] [23228:19112] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:13:18.629] [info ] [nspeng ] [23228:19112] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101131800.ncl' [2025-04-21 01:13:18.629] [error ] [nspeng ] [23228:19112] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101131800.ncl [2025-04-21 01:13:18.630] [info ] [nspeng ] [23228:19112] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101131800.ncl' [2025-04-21 01:13:18.630] [info ] [nspeng ] [23228:19112] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:13:18.630] [info ] [nspeng ] [23228:19112] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:13:37.292] [info ] [nspeng ] [23228:13200] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:13:37.293] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:37.293] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:37.306] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:37.306] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:37.306] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:37.307] [error ] [nspeng ] [23228:13200] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:13:37.309] [warning] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:13:37.309] [info ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:13:37.309] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:37.309] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:37.324] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:37.324] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:37.325] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:37.326] [error ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:13:37.327] [error ] [nspeng ] [23228:13200] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:13:37.328] [info ] [nspeng ] [23228:13200] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:13:38.070] [info ] [nspeng ] [23228:13200] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:13:38.070] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:38.070] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:38.085] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:38.085] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:38.086] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:38.087] [error ] [nspeng ] [23228:13200] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:13:38.088] [warning] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:13:38.088] [info ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:13:38.089] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:38.089] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:38.104] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:38.105] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:38.106] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:38.107] [error ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:13:38.108] [error ] [nspeng ] [23228:13200] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:13:38.109] [info ] [nspeng ] [23228:13200] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:13:38.114] [info ] [nspeng ] [23228:13200] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:13:38.114] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:38.114] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:38.130] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:38.131] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:38.132] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:38.133] [error ] [nspeng ] [23228:13200] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:13:38.133] [warning] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:13:38.133] [info ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:13:38.134] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:38.134] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:38.149] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:38.150] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:38.151] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:38.152] [error ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:13:38.153] [error ] [nspeng ] [23228:13200] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:13:38.154] [info ] [nspeng ] [23228:13200] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:13:38.159] [info ] [nspeng ] [23228:13200] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:13:38.163] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:13:38.166] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:13:38.170] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:13:38.174] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:13:38.177] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:13:38.181] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:13:38.181] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:38.181] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:38.195] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:38.196] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:38.196] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:38.197] [error ] [nspeng ] [23228:13200] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:13:38.198] [warning] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:13:38.198] [info ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:13:38.199] [info ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:13:38.199] [warning] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:13:38.216] [error ] [nspeng ] [23228:13200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:13:38.217] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:13:38.218] [error ] [nspeng ] [23228:13200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:13:38.218] [error ] [nspeng ] [23228:13200] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:13:38.223] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:13:38.226] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:13:38.229] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:13:38.233] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:13:38.237] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:13:38.240] [info ] [nspeng ] [23228:13200] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:13:38.241] [info ] [nspeng ] [23228:13200] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101133800.ncl' [2025-04-21 01:13:38.241] [error ] [nspeng ] [23228:13200] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101133800.ncl [2025-04-21 01:13:38.242] [info ] [nspeng ] [23228:13200] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101133800.ncl' [2025-04-21 01:13:38.243] [info ] [nspeng ] [23228:13200] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:13:38.243] [info ] [nspeng ] [23228:13200] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:15:37.913] [info ] [nspeng ] [23228:21528] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:15:37.913] [info ] [nspeng ] [23228:21528] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:15:37.913] [warning] [nspeng ] [23228:21528] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:15:37.932] [error ] [nspeng ] [23228:21528] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:15:37.933] [error ] [nspeng ] [23228:21528] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:15:37.934] [error ] [nspeng ] [23228:21528] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:15:37.935] [error ] [nspeng ] [23228:21528] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:15:37.936] [warning] [nspeng ] [23228:21528] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:15:37.936] [info ] [nspeng ] [23228:21528] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:15:37.936] [info ] [nspeng ] [23228:21528] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:15:37.936] [warning] [nspeng ] [23228:21528] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:15:37.951] [error ] [nspeng ] [23228:21528] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:15:37.952] [error ] [nspeng ] [23228:21528] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:15:37.953] [error ] [nspeng ] [23228:21528] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:15:37.954] [error ] [nspeng ] [23228:21528] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:15:37.955] [error ] [nspeng ] [23228:21528] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:15:37.956] [info ] [nspeng ] [23228:21528] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:18:09.667] [info ] [nspeng ] [23228:14888] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:18:09.667] [info ] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:18:09.667] [warning] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:18:09.684] [error ] [nspeng ] [23228:14888] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:18:09.685] [error ] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:18:09.686] [error ] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:18:09.687] [error ] [nspeng ] [23228:14888] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:18:09.687] [warning] [nspeng ] [23228:14888] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:18:09.687] [info ] [nspeng ] [23228:14888] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:18:09.689] [info ] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:18:09.689] [warning] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:18:09.705] [error ] [nspeng ] [23228:14888] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:18:09.706] [error ] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:18:09.707] [error ] [nspeng ] [23228:14888] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:18:09.708] [error ] [nspeng ] [23228:14888] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:18:09.709] [error ] [nspeng ] [23228:14888] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:18:09.709] [info ] [nspeng ] [23228:14888] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:24:09.302] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] BackupEngineRouter.cpp:142 (nsp::BackupEngineRouter::SetupBackupEngine): Storage Platform Name is NSP [2025-04-21 01:24:09.302] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] nspconnector.cpp:1163 (nsp::NSPConnector::FetchLongLastingCookie): NSPConnector::FetchLongLastingCookie invalid ST [2025-04-21 01:24:09.314] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM buckets WHERE (_ROWID_ %2) = 0;' [2025-04-21 01:24:09.314] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM intmeta WHERE (_ROWID_ %2) = 0;' [2025-04-21 01:24:09.314] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM params WHERE (_ROWID_ %2) = 0;' [2025-04-21 01:24:09.314] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM node_versions WHERE (_ROWID_ %2) = 0;' [2025-04-21 01:24:09.314] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:24:09.314] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:24:09.314] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:24:09.314] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:24:09.314] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:24:09.314] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:24:09.314] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:24:09.323] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:24:09.323] [warning] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:24:09.346] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:24:09.346] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:24:09.352] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:24:09.352] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:24:09.352] [warning] [nspeng ] [ 8204:12140] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:24:09.352] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:24:09.352] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:24:09.352] [warning] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:24:09.372] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:24:09.377] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:24:09.382] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:24:09.382] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:24:09.382] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:24:09.382] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:24:09.393] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:24:09.393] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:24:09.393] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:24:09.412] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:24:09.412] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:24:09.412] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:24:09.422] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:24:09.423] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:24:09.423] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:24:09.423] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:24:09.423] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:24:09.506] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:24:09.507] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:24:09.508] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:24:09.510] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:24:09.510] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:24:09.511] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:24:13.170] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:24:13.170] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:24:13.170] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:24:13.443] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:24:13.444] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:24:13.445] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:24:13.446] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:24:13.447] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:24:13.447] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:24:13.447] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:24:13.447] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:24:13.489] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:24:13.490] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:24:13.491] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:24:13.492] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:24:13.494] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:24:13.495] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:24:36.600] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:24:36.600] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:24:36.600] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:24:36.618] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:24:36.619] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:24:36.620] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:24:36.621] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:24:36.621] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:24:36.621] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:24:36.621] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:24:36.621] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:24:36.636] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:24:36.637] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:24:36.637] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:24:36.638] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:24:36.639] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:24:36.640] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:24:37.329] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:24:37.329] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:24:37.329] [warning] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:24:37.344] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:24:37.345] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:24:37.345] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:24:37.346] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:24:37.347] [warning] [nspeng ] [ 8204:10364] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:24:37.347] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:24:37.347] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:24:37.347] [warning] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:24:37.363] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:24:37.363] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:24:37.364] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:24:37.365] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:24:37.365] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:24:37.367] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:24:37.372] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:24:37.372] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:24:37.372] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:24:37.392] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:24:37.393] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:24:37.395] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:24:37.396] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:24:37.397] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:24:37.397] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:24:37.397] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:24:37.397] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:24:37.416] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:24:37.416] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:24:37.417] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:24:37.418] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:24:37.419] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:24:37.419] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:25:10.072] [info ] [nspeng ] [ 8204:22476] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:10.072] [info ] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:10.072] [warning] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:10.087] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:10.088] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:10.089] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:10.090] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:10.090] [warning] [nspeng ] [ 8204:22476] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:10.090] [info ] [nspeng ] [ 8204:22476] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:10.091] [info ] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:10.091] [warning] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:10.106] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:10.107] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:10.107] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:10.108] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:25:10.109] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:25:10.110] [info ] [nspeng ] [ 8204:22476] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:25:13.394] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:13.394] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:13.394] [warning] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:13.409] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:13.410] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:13.411] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:13.412] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:13.413] [warning] [nspeng ] [ 8204: 2924] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:13.413] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:13.413] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:13.413] [warning] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:13.431] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:13.432] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:13.434] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:13.435] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:25:13.436] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:25:13.437] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:25:13.443] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:13.443] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:13.443] [warning] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:13.460] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:13.461] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:13.461] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:13.462] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:13.464] [warning] [nspeng ] [ 8204: 2924] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:13.464] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:13.464] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:13.464] [warning] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:13.478] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:13.479] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:13.480] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:13.481] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:25:13.482] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:25:13.483] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:25:13.489] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:13.494] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:25:13.498] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:25:13.502] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:25:13.507] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:25:13.511] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:25:13.515] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:25:13.515] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:13.515] [warning] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:13.528] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:13.529] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:13.530] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:13.531] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:13.532] [warning] [nspeng ] [ 8204: 2924] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:13.532] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:13.533] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:13.533] [warning] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:13.547] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:13.548] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:13.549] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:13.551] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:25:13.556] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:25:13.560] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:25:13.564] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:25:13.569] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:25:13.573] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:25:13.576] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:25:13.577] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101251300.ncl' [2025-04-21 01:25:13.578] [error ] [nspeng ] [ 8204: 2924] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101251300.ncl [2025-04-21 01:25:13.579] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101251300.ncl' [2025-04-21 01:25:13.579] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:25:13.579] [info ] [nspeng ] [ 8204: 2924] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:25:15.318] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:15.318] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:15.318] [warning] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:15.339] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:15.340] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:15.341] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:15.343] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:15.344] [warning] [nspeng ] [ 8204: 5284] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:15.344] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:15.344] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:15.344] [warning] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:15.363] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:15.364] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:15.365] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:15.366] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:25:15.367] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:25:15.368] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:25:17.178] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:17.178] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:17.178] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:17.193] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:17.194] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:17.195] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:17.196] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:17.198] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:17.198] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:17.199] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:17.199] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:17.216] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:17.217] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:17.218] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:17.219] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:25:17.220] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:25:17.221] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:25:31.988] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:31.989] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:31.989] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.007] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.008] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.009] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.010] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:32.011] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:32.011] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:32.011] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.011] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.029] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.029] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.030] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.031] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:25:32.032] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:25:32.033] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:25:32.040] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:32.040] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.040] [warning] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.063] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.064] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.065] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.066] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:32.066] [warning] [nspeng ] [ 8204:10364] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:32.066] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:32.066] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.066] [warning] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.093] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.093] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.094] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.095] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:25:32.096] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:25:32.098] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:25:32.106] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:32.106] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.106] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.134] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.135] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.136] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.137] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:32.138] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:32.138] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:32.138] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.139] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.160] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.161] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.162] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.163] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:25:32.164] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:25:32.165] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:25:32.389] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:32.389] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.389] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.425] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.426] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.427] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.428] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:32.429] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:32.429] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:32.430] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.430] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.472] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.474] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.475] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.475] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:25:32.477] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:25:32.479] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:25:32.485] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:32.489] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:25:32.493] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:25:32.497] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:25:32.501] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:25:32.505] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:25:32.509] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:25:32.509] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.509] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.530] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.531] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.532] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.533] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:32.534] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:32.534] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:32.535] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.535] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.559] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.560] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.561] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.562] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:25:32.568] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:25:32.574] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:25:32.578] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:25:32.581] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:25:32.588] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:25:32.591] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:25:32.593] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101253200.ncl' [2025-04-21 01:25:32.593] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101253200.ncl [2025-04-21 01:25:32.594] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101253200.ncl' [2025-04-21 01:25:32.594] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:25:32.594] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:25:32.616] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:32.616] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.616] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.634] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.635] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.637] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.638] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:32.639] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:32.639] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:32.639] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.639] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.659] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.659] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.661] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.662] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:25:32.663] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:25:32.664] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:25:32.669] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:32.670] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.670] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.687] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.688] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.688] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.689] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:32.690] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:32.690] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:32.691] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.691] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.705] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.706] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.707] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.708] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:25:32.709] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:25:32.709] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:25:32.714] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:32.721] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:25:32.725] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:25:32.728] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:25:32.731] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:25:32.735] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:25:32.739] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:25:32.740] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.740] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.754] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.754] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.755] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.757] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:32.757] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:32.758] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:32.758] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:32.758] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:32.773] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:32.774] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:32.775] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:32.776] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:25:32.781] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:25:32.785] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:25:32.788] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:25:32.792] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:25:32.796] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:25:32.799] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:25:32.800] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101253200.ncl' [2025-04-21 01:25:32.800] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101253200.ncl [2025-04-21 01:25:32.801] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101253200.ncl' [2025-04-21 01:25:32.801] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:25:32.801] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:25:56.248] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:56.248] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:56.248] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:56.262] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:56.263] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:56.264] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:56.265] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:56.266] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:56.266] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:56.266] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:56.266] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:56.280] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:56.280] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:56.281] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:56.282] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:25:56.282] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:25:56.283] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:25:56.287] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:56.288] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:56.288] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:56.302] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:56.303] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:56.304] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:56.305] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:56.306] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:56.306] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:56.307] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:56.307] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:56.321] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:56.322] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:56.323] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:56.323] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:25:56.325] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:25:56.326] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:25:56.330] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:25:56.334] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:25:56.338] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:25:56.341] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:25:56.345] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:25:56.349] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:25:56.352] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:25:56.352] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:56.352] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:56.366] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:56.367] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:56.367] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:56.368] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:25:56.369] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:25:56.369] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:25:56.369] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:25:56.369] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:25:56.384] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:25:56.384] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:25:56.386] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:25:56.387] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:25:56.391] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:25:56.395] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:25:56.398] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:25:56.401] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:25:56.405] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:25:56.408] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:25:56.410] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101255600.ncl' [2025-04-21 01:25:56.410] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101255600.ncl [2025-04-21 01:25:56.410] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101255600.ncl' [2025-04-21 01:25:56.410] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:25:56.411] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:26:05.632] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:26:05.632] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:05.633] [warning] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:05.655] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:05.656] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:05.657] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:05.658] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:26:05.659] [warning] [nspeng ] [ 8204:10396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:26:05.659] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:26:05.659] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:05.659] [warning] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:05.684] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:05.686] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:05.687] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:05.687] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:26:05.689] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:26:05.690] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:26:05.696] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:26:05.697] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:05.697] [warning] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:05.715] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:05.716] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:05.717] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:05.718] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:26:05.720] [warning] [nspeng ] [ 8204:10396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:26:05.720] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:26:05.720] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:05.720] [warning] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:05.738] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:05.739] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:05.740] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:05.741] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:26:05.741] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:26:05.742] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:26:05.747] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:26:05.754] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:26:05.759] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:26:05.762] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:26:05.767] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:26:05.770] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:26:05.774] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:26:05.774] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:05.775] [warning] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:05.791] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:05.791] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:05.792] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:05.793] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:26:05.794] [warning] [nspeng ] [ 8204:10396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:26:05.794] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:26:05.795] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:05.795] [warning] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:05.810] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:05.811] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:05.812] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:05.813] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:26:05.822] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:26:05.825] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:26:05.830] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:26:05.834] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:26:05.842] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:26:05.846] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:26:05.847] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101260500.ncl' [2025-04-21 01:26:05.847] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101260500.ncl [2025-04-21 01:26:05.848] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101260500.ncl' [2025-04-21 01:26:05.848] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:26:05.848] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:26:09.518] [info ] [nspeng ] [ 8204:10392] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:26:09.518] [info ] [nspeng ] [ 8204:10392] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:09.518] [warning] [nspeng ] [ 8204:10392] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:09.538] [error ] [nspeng ] [ 8204:10392] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:09.539] [error ] [nspeng ] [ 8204:10392] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:09.540] [error ] [nspeng ] [ 8204:10392] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:09.542] [error ] [nspeng ] [ 8204:10392] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:26:09.542] [warning] [nspeng ] [ 8204:10392] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:26:09.543] [info ] [nspeng ] [ 8204:10392] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:26:09.543] [info ] [nspeng ] [ 8204:10392] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:09.543] [warning] [nspeng ] [ 8204:10392] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:09.575] [error ] [nspeng ] [ 8204:10392] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:09.576] [error ] [nspeng ] [ 8204:10392] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:09.577] [error ] [nspeng ] [ 8204:10392] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:09.578] [error ] [nspeng ] [ 8204:10392] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:26:09.579] [error ] [nspeng ] [ 8204:10392] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:26:09.580] [info ] [nspeng ] [ 8204:10392] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:26:28.350] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:26:28.350] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:28.350] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:28.367] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:28.368] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:28.369] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:28.370] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:26:28.373] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:26:28.373] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:26:28.373] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:28.373] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:28.394] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:28.395] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:28.396] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:28.397] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:26:28.398] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:26:28.399] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:26:28.407] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:26:28.407] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:28.408] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:28.432] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:28.433] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:28.435] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:28.436] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:26:28.437] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:26:28.437] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:26:28.437] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:28.437] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:28.457] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:28.458] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:28.459] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:28.460] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:26:28.462] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:26:28.462] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:26:28.468] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:26:28.471] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:26:28.475] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:26:28.480] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:26:28.483] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:26:28.487] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:26:28.490] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:26:28.490] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:28.490] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:28.507] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:28.508] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:28.509] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:28.510] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:26:28.511] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:26:28.511] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:26:28.512] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:28.512] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:28.529] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:28.530] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:28.531] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:28.532] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:26:28.536] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:26:28.541] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:26:28.545] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:26:28.548] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:26:28.552] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:26:28.555] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:26:28.557] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101262800.ncl' [2025-04-21 01:26:28.557] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101262800.ncl [2025-04-21 01:26:28.558] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101262800.ncl' [2025-04-21 01:26:28.558] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:26:28.559] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:26:40.425] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:26:40.426] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:40.426] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:40.449] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:40.449] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:40.450] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:40.451] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:26:40.452] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:26:40.452] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:26:40.452] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:40.453] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:40.471] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:40.473] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:40.474] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:40.475] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:26:40.475] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:26:40.477] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:26:40.483] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:26:40.483] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:40.483] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:40.502] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:40.503] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:40.504] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:40.505] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:26:40.505] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:26:40.505] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:26:40.505] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:40.505] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:40.525] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:40.526] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:40.527] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:40.527] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:26:40.528] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:26:40.529] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:26:40.535] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:26:40.541] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:26:40.546] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:26:40.550] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:26:40.556] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:26:40.561] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:26:40.566] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:26:40.567] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:40.567] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:40.592] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:40.593] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:40.594] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:40.595] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:26:40.596] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:26:40.597] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:26:40.597] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:40.597] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:40.618] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:40.619] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:40.620] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:40.621] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:26:40.627] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:26:40.632] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:26:40.636] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:26:40.640] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:26:40.644] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:26:40.651] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:26:40.652] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101264000.ncl' [2025-04-21 01:26:40.652] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101264000.ncl [2025-04-21 01:26:40.653] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101264000.ncl' [2025-04-21 01:26:40.653] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:26:40.653] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:26:53.292] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:26:53.292] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:53.292] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:53.311] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:53.312] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:53.313] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:53.314] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:26:53.315] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:26:53.315] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:26:53.315] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:26:53.315] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:26:53.333] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:26:53.334] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:26:53.335] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:26:53.335] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:26:53.336] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:26:53.337] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:27:01.335] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:27:01.335] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:27:01.335] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:27:01.353] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:27:01.353] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:27:01.354] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:27:01.355] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:27:01.356] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:27:01.356] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:27:01.356] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:27:01.356] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:27:01.373] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:27:01.374] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:27:01.375] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:27:01.376] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:27:01.377] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:27:01.378] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:27:01.384] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:27:01.384] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:27:01.384] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:27:01.405] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:27:01.406] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:27:01.407] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:27:01.408] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:27:01.409] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:27:01.409] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:27:01.409] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:27:01.409] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:27:01.426] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:27:01.427] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:27:01.428] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:27:01.428] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:27:01.429] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:27:01.430] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:27:01.435] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:27:01.439] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:27:01.443] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:27:01.446] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:27:01.450] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:27:01.454] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:27:01.458] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:27:01.458] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:27:01.458] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:27:01.473] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:27:01.474] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:27:01.475] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:27:01.475] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:27:01.477] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:27:01.477] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:27:01.477] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:27:01.477] [warning] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:27:01.492] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:27:01.492] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:27:01.493] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:27:01.494] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:27:01.499] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:27:01.503] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:27:01.507] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:27:01.511] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:27:01.515] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:27:01.518] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:27:01.519] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101270100.ncl' [2025-04-21 01:27:01.519] [error ] [nspeng ] [ 8204:18628] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101270100.ncl [2025-04-21 01:27:01.520] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101270100.ncl' [2025-04-21 01:27:01.520] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:27:01.520] [info ] [nspeng ] [ 8204:18628] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:27:05.832] [info ] [nspeng ] [ 8204:22476] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:27:05.832] [info ] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:27:05.832] [warning] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:27:05.853] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:27:05.854] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:27:05.855] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:27:05.856] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:27:05.858] [warning] [nspeng ] [ 8204:22476] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:27:05.858] [info ] [nspeng ] [ 8204:22476] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:27:05.858] [info ] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:27:05.858] [warning] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:27:05.883] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:27:05.884] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:27:05.885] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:27:05.886] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:27:05.886] [error ] [nspeng ] [ 8204:22476] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:27:05.887] [info ] [nspeng ] [ 8204:22476] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:27:21.887] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:27:21.887] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:27:21.887] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:27:21.905] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:27:21.906] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:27:21.907] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:27:21.908] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:27:21.908] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:27:21.908] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:27:21.909] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:27:21.909] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:27:21.924] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:27:21.925] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:27:21.926] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:27:21.926] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:27:21.927] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:27:21.928] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:27:21.934] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:27:21.934] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:27:21.934] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:27:21.950] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:27:21.950] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:27:21.951] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:27:21.952] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:27:21.953] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:27:21.953] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:27:21.953] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:27:21.953] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:27:21.969] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:27:21.970] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:27:21.970] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:27:21.971] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:27:21.972] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:27:21.973] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:27:21.977] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:27:21.981] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:27:21.984] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:27:21.987] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:27:21.990] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:27:21.994] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:27:21.998] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:27:21.998] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:27:21.998] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:27:22.010] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:27:22.011] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:27:22.012] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:27:22.013] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:27:22.014] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:27:22.014] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:27:22.014] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:27:22.014] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:27:22.027] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:27:22.028] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:27:22.029] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:27:22.030] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:27:22.034] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:27:22.037] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:27:22.041] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:27:22.044] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:27:22.048] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:27:22.051] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:27:22.052] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101272100.ncl' [2025-04-21 01:27:22.052] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101272100.ncl [2025-04-21 01:27:22.052] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101272100.ncl' [2025-04-21 01:27:22.052] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:27:22.053] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:28:18.120] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:28:18.120] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:18.120] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:18.141] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:18.142] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:18.142] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:18.144] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:28:18.145] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:28:18.145] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:28:18.145] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:18.145] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:18.161] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:18.162] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:18.163] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:18.164] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:28:18.165] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:28:18.165] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:28:18.171] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:28:18.171] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:18.171] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:18.191] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:18.192] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:18.192] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:18.194] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:28:18.195] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:28:18.195] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:28:18.195] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:18.195] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:18.216] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:18.217] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:18.218] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:18.218] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:28:18.220] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:28:18.220] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:28:18.225] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:28:18.229] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:28:18.234] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:28:18.239] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:28:18.243] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:28:18.247] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:28:18.251] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:28:18.251] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:18.251] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:18.271] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:18.271] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:18.272] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:18.273] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:28:18.274] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:28:18.274] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:28:18.275] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:18.275] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:18.294] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:18.295] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:18.296] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:18.298] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:28:18.305] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:28:18.310] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:28:18.315] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:28:18.318] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:28:18.322] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:28:18.326] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:28:18.327] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101281800.ncl' [2025-04-21 01:28:18.327] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101281800.ncl [2025-04-21 01:28:18.328] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101281800.ncl' [2025-04-21 01:28:18.328] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:28:18.328] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:28:30.490] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:28:30.490] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:30.490] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:30.508] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:30.509] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:30.510] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:30.511] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:28:30.512] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:28:30.512] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:28:30.512] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:30.512] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:30.526] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:30.526] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:30.527] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:30.528] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:28:30.529] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:28:30.530] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:28:36.053] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:28:36.053] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:36.053] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:36.069] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:36.069] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:36.070] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:36.071] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:28:36.072] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:28:36.072] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:28:36.072] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:36.072] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:36.089] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:36.090] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:36.091] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:36.092] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:28:36.093] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:28:36.094] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:28:37.866] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:28:37.866] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:37.867] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:37.883] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:37.884] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:37.886] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:37.886] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:28:37.887] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:28:37.887] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:28:37.888] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:37.888] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:37.905] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:37.905] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:37.906] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:37.907] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:28:37.908] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:28:37.909] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:28:43.065] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:28:43.065] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:43.065] [warning] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:43.082] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:43.083] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:43.084] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:43.086] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:28:43.087] [warning] [nspeng ] [ 8204: 9580] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:28:43.087] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:28:43.087] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:43.087] [warning] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:43.104] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:43.104] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:43.105] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:43.106] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:28:43.107] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:28:43.108] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:28:43.112] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:28:43.113] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:43.113] [warning] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:43.131] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:43.132] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:43.133] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:43.134] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:28:43.135] [warning] [nspeng ] [ 8204: 9580] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:28:43.135] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:28:43.135] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:43.135] [warning] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:43.152] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:43.153] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:43.154] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:43.155] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:28:43.156] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:28:43.157] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:28:43.161] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:28:43.165] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:28:43.170] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:28:43.173] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:28:43.176] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:28:43.180] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:28:43.184] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:28:43.184] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:43.184] [warning] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:43.200] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:43.201] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:43.201] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:43.202] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:28:43.203] [warning] [nspeng ] [ 8204: 9580] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:28:43.203] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:28:43.204] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:28:43.204] [warning] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:28:43.219] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:28:43.219] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:28:43.221] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:28:43.222] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:28:43.227] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:28:43.231] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:28:43.234] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:28:43.239] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:28:43.243] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:28:43.246] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:28:43.247] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101284300.ncl' [2025-04-21 01:28:43.247] [error ] [nspeng ] [ 8204: 9580] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101284300.ncl [2025-04-21 01:28:43.248] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101284300.ncl' [2025-04-21 01:28:43.249] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:28:43.249] [info ] [nspeng ] [ 8204: 9580] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:29:05.075] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:29:05.075] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:29:05.075] [warning] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:29:05.089] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:29:05.090] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:29:05.091] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:29:05.092] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:29:05.093] [warning] [nspeng ] [ 8204: 4408] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:29:05.093] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:29:05.094] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:29:05.094] [warning] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:29:05.109] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:29:05.110] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:29:05.110] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:29:05.111] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:29:05.112] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:29:05.113] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:29:05.117] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:29:05.120] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:29:05.125] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:29:05.129] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:29:05.133] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:29:05.138] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:29:05.140] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:29:05.140] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:29:05.140] [warning] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:29:05.154] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:29:05.155] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:29:05.156] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:29:05.157] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:29:05.157] [warning] [nspeng ] [ 8204: 4408] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:29:05.158] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:29:05.158] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:29:05.158] [warning] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:29:05.172] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:29:05.172] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:29:05.174] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:29:05.175] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:29:05.180] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:29:05.184] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:29:05.187] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:29:05.192] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:29:05.195] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:29:05.199] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:29:05.200] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101290500.ncl' [2025-04-21 01:29:05.200] [error ] [nspeng ] [ 8204: 4408] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101290500.ncl [2025-04-21 01:29:05.201] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101290500.ncl' [2025-04-21 01:29:05.201] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:29:05.201] [info ] [nspeng ] [ 8204: 4408] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:29:06.172] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:29:06.172] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:29:06.172] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:29:06.190] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:29:06.191] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:29:06.192] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:29:06.193] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:29:06.194] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:29:06.194] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:29:06.194] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:29:06.194] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:29:06.211] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:29:06.212] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:29:06.213] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:29:06.214] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:29:06.216] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:29:06.217] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:29:16.736] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:29:16.736] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:29:16.736] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:29:16.758] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:29:16.761] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:29:16.761] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:29:16.763] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:29:16.763] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:29:16.763] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:29:16.764] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:29:16.764] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:29:16.783] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:29:16.784] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:29:16.785] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:29:16.786] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:29:16.787] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:29:16.788] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:29:16.793] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:29:16.793] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:29:16.795] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:29:16.814] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:29:16.816] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:29:16.817] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:29:16.818] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:29:16.819] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:29:16.819] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:29:16.819] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:29:16.819] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:29:16.837] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:29:16.838] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:29:16.839] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:29:16.840] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:29:16.840] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:29:16.842] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:29:16.847] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:29:16.851] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:29:16.854] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:29:16.858] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:29:16.861] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:29:16.865] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:29:16.869] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:29:16.869] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:29:16.869] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:29:16.886] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:29:16.887] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:29:16.888] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:29:16.889] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:29:16.890] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:29:16.890] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:29:16.890] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:29:16.890] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:29:16.907] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:29:16.907] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:29:16.908] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:29:16.909] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:29:16.914] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:29:16.919] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:29:16.923] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:29:16.927] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:29:16.930] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:29:16.934] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:29:16.935] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101291600.ncl' [2025-04-21 01:29:16.935] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101291600.ncl [2025-04-21 01:29:16.936] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101291600.ncl' [2025-04-21 01:29:16.936] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:29:16.936] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:30:30.535] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:30:30.535] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:30:30.535] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:30:30.550] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:30:30.551] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:30:30.552] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:30:30.554] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:30:30.555] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:30:30.555] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:30:30.555] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:30:30.555] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:30:30.570] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:30:30.570] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:30:30.571] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:30:30.572] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:30:30.572] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:30:30.573] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:30:30.579] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:30:30.579] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:30:30.579] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:30:30.599] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:30:30.600] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:30:30.601] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:30:30.602] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:30:30.603] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:30:30.603] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:30:30.603] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:30:30.603] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:30:30.619] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:30:30.620] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:30:30.621] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:30:30.622] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:30:30.622] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:30:30.623] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:30:30.629] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:30:30.633] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:30:30.637] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:30:30.641] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:30:30.645] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:30:30.649] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:30:30.653] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:30:30.653] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:30:30.653] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:30:30.667] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:30:30.667] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:30:30.668] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:30:30.669] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:30:30.670] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:30:30.670] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:30:30.670] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:30:30.670] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:30:30.684] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:30:30.685] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:30:30.686] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:30:30.686] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:30:30.692] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:30:30.695] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:30:30.698] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:30:30.701] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:30:30.704] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:30:30.708] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:30:30.710] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101303000.ncl' [2025-04-21 01:30:30.710] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101303000.ncl [2025-04-21 01:30:30.711] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101303000.ncl' [2025-04-21 01:30:30.711] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:30:30.711] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:30:35.709] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:30:35.709] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:30:35.709] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:30:35.725] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:30:35.726] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:30:35.727] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:30:35.728] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:30:35.729] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:30:35.729] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:30:35.729] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:30:35.730] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:30:35.747] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:30:35.748] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:30:35.750] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:30:35.751] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:30:35.752] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:30:35.753] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:30:35.759] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:30:35.759] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:30:35.759] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:30:35.774] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:30:35.775] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:30:35.776] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:30:35.777] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:30:35.778] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:30:35.778] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:30:35.778] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:30:35.778] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:30:35.791] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:30:35.792] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:30:35.793] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:30:35.795] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:30:35.795] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:30:35.797] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:30:35.802] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:30:35.806] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:30:35.810] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:30:35.813] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:30:35.817] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:30:35.822] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:30:35.827] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:30:35.827] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:30:35.827] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:30:35.843] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:30:35.844] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:30:35.845] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:30:35.846] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:30:35.847] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:30:35.847] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:30:35.847] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:30:35.847] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:30:35.863] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:30:35.864] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:30:35.865] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:30:35.865] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:30:35.875] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:30:35.879] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:30:35.884] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:30:35.887] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:30:35.891] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:30:35.896] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:30:35.897] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101303500.ncl' [2025-04-21 01:30:35.897] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101303500.ncl [2025-04-21 01:30:35.898] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101303500.ncl' [2025-04-21 01:30:35.898] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:30:35.898] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:31:53.491] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:31:53.492] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:31:53.492] [warning] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:31:53.509] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:31:53.509] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:31:53.510] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:31:53.511] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:31:53.512] [warning] [nspeng ] [ 8204: 8100] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:31:53.512] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:31:53.512] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:31:53.512] [warning] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:31:53.531] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:31:53.532] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:31:53.533] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:31:53.534] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:31:53.534] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:31:53.535] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:31:53.542] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:31:53.542] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:31:53.542] [warning] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:31:53.562] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:31:53.563] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:31:53.564] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:31:53.565] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:31:53.566] [warning] [nspeng ] [ 8204: 8100] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:31:53.566] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:31:53.566] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:31:53.566] [warning] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:31:53.588] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:31:53.589] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:31:53.591] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:31:53.592] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:31:53.593] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:31:53.594] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:31:53.600] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:31:53.604] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:31:53.609] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:31:53.614] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:31:53.619] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:31:53.624] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:31:53.630] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:31:53.631] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:31:53.631] [warning] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:31:53.646] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:31:53.647] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:31:53.648] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:31:53.649] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:31:53.650] [warning] [nspeng ] [ 8204: 8100] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:31:53.650] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:31:53.650] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:31:53.650] [warning] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:31:53.669] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:31:53.669] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:31:53.670] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:31:53.671] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:31:53.676] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:31:53.680] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:31:53.683] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:31:53.687] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:31:53.691] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:31:53.695] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:31:53.696] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101315300.ncl' [2025-04-21 01:31:53.696] [error ] [nspeng ] [ 8204: 8100] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101315300.ncl [2025-04-21 01:31:53.697] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101315300.ncl' [2025-04-21 01:31:53.697] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:31:53.697] [info ] [nspeng ] [ 8204: 8100] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:32:02.346] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:32:02.346] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:32:02.346] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:32:02.362] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:32:02.363] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:32:02.363] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:32:02.364] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:32:02.365] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:32:02.365] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:32:02.366] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:32:02.366] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:32:02.382] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:32:02.383] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:32:02.384] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:32:02.384] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:32:02.386] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:32:02.386] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:32:02.392] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:32:02.393] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:32:02.393] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:32:02.410] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:32:02.411] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:32:02.412] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:32:02.413] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:32:02.414] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:32:02.414] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:32:02.414] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:32:02.414] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:32:02.431] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:32:02.432] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:32:02.432] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:32:02.434] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:32:02.435] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:32:02.436] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:32:02.441] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:32:02.445] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:32:02.448] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:32:02.451] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:32:02.455] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:32:02.458] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:32:02.463] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:32:02.463] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:32:02.463] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:32:02.479] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:32:02.479] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:32:02.480] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:32:02.481] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:32:02.482] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:32:02.482] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:32:02.483] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:32:02.483] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:32:02.498] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:32:02.499] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:32:02.500] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:32:02.501] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:32:02.506] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:32:02.510] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:32:02.515] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:32:02.519] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:32:02.523] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:32:02.527] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:32:02.529] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101320200.ncl' [2025-04-21 01:32:02.529] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101320200.ncl [2025-04-21 01:32:02.529] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101320200.ncl' [2025-04-21 01:32:02.530] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:32:02.530] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:32:38.377] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:32:38.377] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:32:38.377] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:32:38.401] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:32:38.402] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:32:38.404] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:32:38.406] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:32:38.406] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:32:38.407] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:32:38.407] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:32:38.407] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:32:38.424] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:32:38.425] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:32:38.426] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:32:38.427] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:32:38.428] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:32:38.429] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:33:49.028] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:33:49.028] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:33:49.028] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:33:49.074] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:33:49.086] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:33:49.088] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:33:49.093] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:33:49.095] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:33:49.095] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:33:49.095] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:33:49.095] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:33:49.178] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:33:49.179] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:33:49.180] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:33:49.181] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:33:49.182] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:33:49.183] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:33:49.191] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:33:49.191] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:33:49.192] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:33:49.222] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:33:49.223] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:33:49.224] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:33:49.226] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:33:49.227] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:33:49.227] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:33:49.227] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:33:49.227] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:33:49.259] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:33:49.260] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:33:49.261] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:33:49.262] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:33:49.263] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:33:49.264] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:33:49.270] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:33:49.274] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:33:49.278] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:33:49.283] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:33:49.287] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:33:49.291] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:33:49.296] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:33:49.296] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:33:49.296] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:33:49.317] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:33:49.318] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:33:49.319] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:33:49.320] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:33:49.322] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:33:49.322] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:33:49.322] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:33:49.322] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:33:49.372] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:33:49.373] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:33:49.375] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:33:49.377] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:33:49.382] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:33:49.387] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:33:49.392] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:33:49.397] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:33:49.402] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:33:49.407] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:33:49.408] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101334900.ncl' [2025-04-21 01:33:49.408] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101334900.ncl [2025-04-21 01:33:49.409] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101334900.ncl' [2025-04-21 01:33:49.410] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:33:49.410] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:34:15.190] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:34:15.190] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:15.190] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:15.222] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:15.223] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:15.224] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:15.226] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:34:15.227] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:34:15.227] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:34:15.227] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:15.227] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:15.276] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:15.277] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:15.278] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:15.281] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:34:15.282] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:34:15.283] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:34:15.292] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:34:15.292] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:15.292] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:15.359] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:15.360] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:15.361] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:15.364] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:34:15.365] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:34:15.365] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:34:15.365] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:15.365] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:15.402] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:15.403] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:15.404] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:15.405] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:34:15.407] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:34:15.408] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:34:15.416] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:34:15.420] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:34:15.425] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:34:15.429] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:34:15.434] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:34:15.439] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:34:15.444] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:34:15.444] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:15.444] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:15.477] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:15.478] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:15.481] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:15.484] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:34:15.485] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:34:15.485] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:34:15.486] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:15.486] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:15.524] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:15.526] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:15.528] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:15.529] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:34:15.535] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:34:15.540] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:34:15.545] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:34:15.550] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:34:15.554] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:34:15.559] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:34:15.561] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101341500.ncl' [2025-04-21 01:34:15.561] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101341500.ncl [2025-04-21 01:34:15.564] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101341500.ncl' [2025-04-21 01:34:15.565] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:34:15.565] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:34:22.086] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:34:22.087] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:22.087] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:22.142] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:22.144] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:22.145] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:22.149] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:34:22.151] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:34:22.151] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:34:22.151] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:22.151] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:22.187] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:22.188] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:22.189] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:22.191] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:34:22.192] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:34:22.194] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:34:26.511] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:34:26.511] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:26.511] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:26.530] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:26.531] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:26.532] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:26.533] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:34:26.534] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:34:26.534] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:34:26.534] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:26.534] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:26.565] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:26.566] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:26.567] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:26.568] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:34:26.569] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:34:26.570] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:34:26.576] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:34:26.576] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:26.576] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:26.595] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:26.596] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:26.597] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:26.599] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:34:26.600] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:34:26.600] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:34:26.600] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:26.600] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:26.619] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:26.620] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:26.621] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:26.622] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:34:26.623] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:34:26.624] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:34:26.628] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:34:26.632] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:34:26.637] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:34:26.641] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:34:26.645] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:34:26.649] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:34:26.653] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:34:26.653] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:26.653] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:26.672] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:26.673] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:26.673] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:26.674] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:34:26.675] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:34:26.675] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:34:26.676] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:26.676] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:26.693] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:26.693] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:26.695] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:26.696] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:34:26.701] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:34:26.705] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:34:26.710] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:34:26.715] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:34:26.720] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:34:26.724] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:34:26.726] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101342600.ncl' [2025-04-21 01:34:26.726] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101342600.ncl [2025-04-21 01:34:26.726] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101342600.ncl' [2025-04-21 01:34:26.727] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:34:26.727] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:34:34.911] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:34:34.911] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:34.911] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:34.928] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:34.929] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:34.930] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:34.930] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:34:34.931] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:34:34.931] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:34:34.931] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:34:34.931] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:34:34.947] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:34:34.948] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:34:34.949] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:34:34.950] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:34:34.951] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:34:34.952] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:36:44.120] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:36:44.120] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:36:44.120] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:36:44.138] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:36:44.139] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:36:44.140] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:36:44.141] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:36:44.143] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:36:44.143] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:36:44.143] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:36:44.143] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:36:44.158] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:36:44.158] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:36:44.159] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:36:44.161] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:36:44.162] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:36:44.164] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:36:44.170] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:36:44.171] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:36:44.171] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:36:44.191] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:36:44.192] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:36:44.192] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:36:44.193] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:36:44.194] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:36:44.195] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:36:44.195] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:36:44.195] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:36:44.212] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:36:44.213] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:36:44.214] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:36:44.215] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:36:44.216] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:36:44.216] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:36:44.223] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:36:44.227] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:36:44.231] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:36:44.234] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:36:44.239] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:36:44.243] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:36:44.247] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:36:44.248] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:36:44.248] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:36:44.263] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:36:44.264] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:36:44.265] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:36:44.266] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:36:44.266] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:36:44.267] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:36:44.267] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:36:44.267] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:36:44.286] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:36:44.287] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:36:44.287] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:36:44.288] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:36:44.293] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:36:44.297] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:36:44.301] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:36:44.305] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:36:44.309] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:36:44.312] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:36:44.313] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101364400.ncl' [2025-04-21 01:36:44.313] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101364400.ncl [2025-04-21 01:36:44.314] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101364400.ncl' [2025-04-21 01:36:44.314] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:36:44.314] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:36:49.363] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:36:49.363] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:36:49.363] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:36:49.380] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:36:49.381] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:36:49.382] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:36:49.383] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:36:49.384] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:36:49.384] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:36:49.384] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:36:49.384] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:36:49.402] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:36:49.404] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:36:49.405] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:36:49.406] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:36:49.406] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:36:49.407] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:36:49.413] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:36:49.414] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:36:49.414] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:36:49.430] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:36:49.431] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:36:49.432] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:36:49.433] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:36:49.434] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:36:49.434] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:36:49.434] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:36:49.434] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:36:49.454] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:36:49.455] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:36:49.456] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:36:49.457] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:36:49.458] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:36:49.459] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:36:49.464] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:36:49.467] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:36:49.471] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:36:49.475] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:36:49.478] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:36:49.482] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:36:49.489] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:36:49.489] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:36:49.489] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:36:49.505] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:36:49.507] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:36:49.508] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:36:49.509] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:36:49.510] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:36:49.510] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:36:49.510] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:36:49.510] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:36:49.528] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:36:49.529] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:36:49.530] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:36:49.531] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:36:49.536] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:36:49.540] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:36:49.544] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:36:49.548] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:36:49.551] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:36:49.555] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:36:49.556] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101364900.ncl' [2025-04-21 01:36:49.556] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101364900.ncl [2025-04-21 01:36:49.557] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101364900.ncl' [2025-04-21 01:36:49.557] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:36:49.558] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:37:08.652] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:37:08.652] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:08.652] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:08.668] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:08.669] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:08.670] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:08.671] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:37:08.672] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:37:08.672] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:37:08.672] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:08.672] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:08.694] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:08.695] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:08.696] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:08.696] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:37:08.697] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:37:08.698] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:37:08.703] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:37:08.704] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:08.704] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:08.723] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:08.724] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:08.725] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:08.725] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:37:08.726] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:37:08.726] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:37:08.726] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:08.727] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:08.743] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:08.744] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:08.745] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:08.746] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:37:08.747] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:37:08.748] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:37:08.752] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:37:08.756] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:37:08.760] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:37:08.766] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:37:08.771] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:37:08.774] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:37:08.779] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:37:08.779] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:08.779] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:08.797] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:08.797] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:08.798] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:08.799] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:37:08.800] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:37:08.800] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:37:08.800] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:08.800] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:08.817] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:08.818] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:08.819] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:08.820] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:37:08.826] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:37:08.831] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:37:08.836] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:37:08.840] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:37:08.845] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:37:08.848] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:37:08.849] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101370800.ncl' [2025-04-21 01:37:08.849] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101370800.ncl [2025-04-21 01:37:08.850] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101370800.ncl' [2025-04-21 01:37:08.851] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:37:08.851] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:37:18.761] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:37:18.762] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:18.762] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:18.778] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:18.779] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:18.780] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:18.781] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:37:18.782] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:37:18.782] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:37:18.782] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:18.783] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:18.818] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:18.819] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:18.820] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:18.822] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:37:18.824] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:37:18.825] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:37:18.833] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:37:18.833] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:18.833] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:18.850] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:18.851] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:18.852] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:18.853] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:37:18.854] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:37:18.854] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:37:18.854] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:18.854] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:18.872] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:18.873] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:18.874] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:18.875] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:37:18.876] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:37:18.877] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:37:18.882] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:37:18.886] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:37:18.890] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:37:18.893] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:37:18.897] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:37:18.901] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:37:18.905] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:37:18.905] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:18.905] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:18.921] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:18.922] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:18.922] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:18.923] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:37:18.924] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:37:18.924] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:37:18.925] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:18.925] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:18.940] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:18.941] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:18.942] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:18.943] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:37:18.948] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:37:18.952] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:37:18.955] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:37:18.959] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:37:18.962] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:37:18.966] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:37:18.967] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101371800.ncl' [2025-04-21 01:37:18.967] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101371800.ncl [2025-04-21 01:37:18.967] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101371800.ncl' [2025-04-21 01:37:18.968] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:37:18.968] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:37:24.282] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:37:24.282] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:24.282] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:24.317] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:24.324] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:24.325] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:24.327] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:37:24.328] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:37:24.328] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:37:24.328] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:24.328] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:24.346] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:24.347] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:24.348] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:24.349] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:37:24.349] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:37:24.350] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:37:24.357] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:37:24.357] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:24.357] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:24.376] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:24.378] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:24.378] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:24.380] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:37:24.381] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:37:24.381] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:37:24.381] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:24.381] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:24.410] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:24.411] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:24.412] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:24.413] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:37:24.414] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:37:24.415] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:37:24.419] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:37:24.422] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:37:24.426] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:37:24.431] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:37:24.437] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:37:24.444] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:37:24.448] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:37:24.449] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:24.449] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:24.466] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:24.467] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:24.468] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:24.469] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:37:24.470] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:37:24.470] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:37:24.470] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:24.470] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:24.487] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:24.487] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:24.488] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:24.489] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:37:24.496] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:37:24.502] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:37:24.508] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:37:24.516] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:37:24.519] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:37:24.523] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:37:24.525] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101372400.ncl' [2025-04-21 01:37:24.525] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101372400.ncl [2025-04-21 01:37:24.526] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101372400.ncl' [2025-04-21 01:37:24.526] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:37:24.526] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:37:46.540] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:37:46.540] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:46.540] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:46.567] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:46.580] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:46.581] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:46.582] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:37:46.583] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:37:46.583] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:37:46.583] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:46.583] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:46.600] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:46.601] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:46.602] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:46.602] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:37:46.603] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:37:46.604] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:37:46.609] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:37:46.609] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:46.609] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:46.625] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:46.626] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:46.627] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:46.628] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:37:46.628] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:37:46.628] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:37:46.629] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:46.629] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:46.643] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:46.645] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:46.646] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:46.647] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:37:46.647] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:37:46.648] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:37:46.652] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:37:46.656] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:37:46.660] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:37:46.663] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:37:46.667] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:37:46.670] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:37:46.673] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:37:46.673] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:46.673] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:46.688] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:46.689] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:46.690] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:46.691] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:37:46.692] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:37:46.692] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:37:46.692] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:37:46.692] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:37:46.705] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:37:46.706] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:37:46.707] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:37:46.708] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:37:46.712] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:37:46.716] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:37:46.719] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:37:46.723] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:37:46.726] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:37:46.729] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:37:46.730] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101374600.ncl' [2025-04-21 01:37:46.730] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101374600.ncl [2025-04-21 01:37:46.731] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101374600.ncl' [2025-04-21 01:37:46.731] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:37:46.731] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:38:11.001] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:38:11.001] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:38:11.001] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:38:11.017] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:38:11.018] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:38:11.019] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:38:11.020] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:38:11.021] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:38:11.021] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:38:11.021] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:38:11.021] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:38:11.037] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:38:11.039] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:38:11.039] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:38:11.040] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:38:11.041] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:38:11.042] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:38:11.048] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:38:11.048] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:38:11.048] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:38:11.064] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:38:11.065] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:38:11.066] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:38:11.066] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:38:11.067] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:38:11.067] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:38:11.067] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:38:11.067] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:38:11.083] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:38:11.084] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:38:11.085] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:38:11.087] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:38:11.088] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:38:11.088] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:38:11.092] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:38:11.096] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:38:11.100] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:38:11.104] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:38:11.108] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:38:11.112] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:38:11.117] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:38:11.117] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:38:11.117] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:38:11.131] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:38:11.132] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:38:11.133] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:38:11.134] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:38:11.135] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:38:11.135] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:38:11.135] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:38:11.135] [warning] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:38:11.150] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:38:11.151] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:38:11.152] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:38:11.153] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:38:11.159] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:38:11.163] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:38:11.167] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:38:11.171] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:38:11.175] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:38:11.179] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:38:11.180] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101381100.ncl' [2025-04-21 01:38:11.180] [error ] [nspeng ] [ 8204:12656] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101381100.ncl [2025-04-21 01:38:11.181] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101381100.ncl' [2025-04-21 01:38:11.181] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:38:11.181] [info ] [nspeng ] [ 8204:12656] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:38:20.053] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:38:20.053] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:38:20.053] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:38:20.078] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:38:20.079] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:38:20.080] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:38:20.081] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:38:20.083] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:38:20.083] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:38:20.083] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:38:20.083] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:38:20.117] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:38:20.119] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:38:20.120] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:38:20.122] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:38:20.123] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:38:20.125] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:38:20.134] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:38:20.134] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:38:20.134] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:38:20.153] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:38:20.154] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:38:20.154] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:38:20.156] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:38:20.156] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:38:20.156] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:38:20.157] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:38:20.157] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:38:20.176] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:38:20.177] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:38:20.178] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:38:20.179] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:38:20.180] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:38:20.181] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:38:20.187] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:38:20.191] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:38:20.201] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:38:20.207] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:38:20.212] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:38:20.216] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:38:20.220] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:38:20.220] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:38:20.220] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:38:20.246] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:38:20.247] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:38:20.248] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:38:20.249] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:38:20.249] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:38:20.249] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:38:20.251] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:38:20.251] [warning] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:38:20.271] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:38:20.272] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:38:20.273] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:38:20.274] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:38:20.280] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:38:20.285] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:38:20.291] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:38:20.297] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:38:20.303] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:38:20.308] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:38:20.310] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101382000.ncl' [2025-04-21 01:38:20.310] [error ] [nspeng ] [ 8204:10368] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101382000.ncl [2025-04-21 01:38:20.310] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101382000.ncl' [2025-04-21 01:38:20.311] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:38:20.311] [info ] [nspeng ] [ 8204:10368] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:39:04.351] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:04.351] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:04.351] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:04.369] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:04.370] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:04.371] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:04.372] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:04.373] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:04.373] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:04.373] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:04.373] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:04.391] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:04.392] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:04.393] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:04.394] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:04.395] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:04.395] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:04.400] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:04.401] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:04.401] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:04.418] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:04.419] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:04.420] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:04.421] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:04.421] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:04.422] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:04.422] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:04.422] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:04.439] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:04.441] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:04.442] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:04.443] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:04.443] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:04.444] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:04.449] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:04.453] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:39:04.457] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:39:04.461] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:39:04.464] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:39:04.467] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:39:04.475] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:39:04.475] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:04.475] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:04.493] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:04.493] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:04.494] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:04.495] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:04.496] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:04.496] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:04.497] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:04.497] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:04.517] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:04.518] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:04.519] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:04.520] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:39:04.525] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:39:04.530] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:39:04.533] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:39:04.538] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:39:04.542] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:39:04.546] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:39:04.547] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101390400.ncl' [2025-04-21 01:39:04.547] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101390400.ncl [2025-04-21 01:39:04.548] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101390400.ncl' [2025-04-21 01:39:04.548] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:39:04.548] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:39:05.181] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:05.182] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:05.182] [warning] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:05.206] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:05.207] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:05.208] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:05.209] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:05.210] [warning] [nspeng ] [ 8204:12140] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:05.210] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:05.210] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:05.210] [warning] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:05.229] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:05.230] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:05.230] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:05.231] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:05.232] [error ] [nspeng ] [ 8204:12140] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:05.233] [info ] [nspeng ] [ 8204:12140] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:05.240] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:05.240] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:05.240] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:05.262] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:05.263] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:05.264] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:05.265] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:05.265] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:05.265] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:05.266] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:05.266] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:05.287] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:05.288] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:05.289] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:05.291] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:05.292] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:05.293] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:17.475] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:17.475] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:17.476] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:17.490] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:17.491] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:17.491] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:17.492] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:17.493] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:17.493] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:17.493] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:17.493] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:17.508] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:17.509] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:17.511] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:17.512] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:17.513] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:17.514] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:17.534] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:17.534] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:17.534] [warning] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:17.550] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:17.552] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:17.552] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:17.553] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:17.554] [warning] [nspeng ] [ 8204:10364] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:17.554] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:17.554] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:17.555] [warning] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:17.569] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:17.570] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:17.571] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:17.572] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:17.573] [error ] [nspeng ] [ 8204:10364] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:17.573] [info ] [nspeng ] [ 8204:10364] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:22.186] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:22.186] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:22.186] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:22.200] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:22.201] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:22.202] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:22.203] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:22.203] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:22.203] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:22.204] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:22.204] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:22.222] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:22.223] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:22.224] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:22.225] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:22.226] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:22.227] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:22.232] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:22.232] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:22.232] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:22.247] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:22.248] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:22.248] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:22.250] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:22.251] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:22.251] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:22.251] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:22.251] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:22.266] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:22.266] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:22.267] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:22.268] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:22.269] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:22.270] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:22.275] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:22.278] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:39:22.283] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:39:22.287] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:39:22.291] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:39:22.294] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:39:22.297] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:39:22.297] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:22.297] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:22.312] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:22.313] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:22.314] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:22.314] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:22.315] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:22.315] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:22.316] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:22.316] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:22.330] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:22.332] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:22.333] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:22.334] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:39:22.339] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:39:22.342] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:39:22.345] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:39:22.348] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:39:22.352] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:39:22.356] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:39:22.357] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101392200.ncl' [2025-04-21 01:39:22.357] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101392200.ncl [2025-04-21 01:39:22.358] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101392200.ncl' [2025-04-21 01:39:22.358] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:39:22.358] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:39:29.529] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:29.529] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:29.529] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:29.544] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:29.545] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:29.546] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:29.547] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:29.547] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:29.547] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:29.547] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:29.547] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:29.561] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:29.562] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:29.563] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:29.564] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:29.565] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:29.566] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:29.570] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:29.571] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:29.571] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:29.584] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:29.585] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:29.586] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:29.587] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:29.588] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:29.588] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:29.588] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:29.588] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:29.603] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:29.603] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:29.604] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:29.605] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:29.606] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:29.606] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:29.613] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:29.613] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:29.613] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:29.626] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:29.627] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:29.628] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:29.629] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:29.631] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:29.631] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:29.631] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:29.631] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:29.644] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:29.645] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:29.646] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:29.647] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:29.648] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:29.648] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:29.730] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:29.732] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:29.732] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:29.757] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:29.758] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:29.758] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:29.760] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:29.762] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:29.762] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:29.762] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:29.762] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:29.792] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:29.793] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:29.794] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:29.795] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:29.796] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:29.797] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:29.802] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:29.806] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:39:29.810] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:39:29.814] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:39:29.818] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:39:29.822] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:39:29.825] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:39:29.826] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:29.826] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:29.850] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:29.850] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:29.851] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:29.852] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:29.853] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:29.853] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:29.853] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:29.853] [warning] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:29.869] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:29.870] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:29.871] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:29.872] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:39:29.877] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:39:29.880] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:39:29.884] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:39:29.888] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:39:29.891] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:39:29.895] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:39:29.896] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101392900.ncl' [2025-04-21 01:39:29.896] [error ] [nspeng ] [ 8204:21548] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101392900.ncl [2025-04-21 01:39:29.896] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101392900.ncl' [2025-04-21 01:39:29.896] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:39:29.897] [info ] [nspeng ] [ 8204:21548] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:39:29.911] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:29.911] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:29.911] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:29.926] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:29.926] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:29.927] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:29.928] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:29.929] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:29.929] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:29.929] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:29.929] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:29.944] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:29.944] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:29.945] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:29.946] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:29.947] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:29.947] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:29.954] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:29.954] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:29.954] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:29.970] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:29.972] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:29.974] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:29.977] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:29.978] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:29.978] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:29.978] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:29.978] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:29.992] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:29.992] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:29.993] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:29.994] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:29.995] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:29.996] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:29.999] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:30.004] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:39:30.007] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:39:30.010] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:39:30.013] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:39:30.016] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:39:30.019] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:39:30.021] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:30.021] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:30.034] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:30.035] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:30.036] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:30.037] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:30.038] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:30.038] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:30.038] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:30.038] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:30.052] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:30.053] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:30.054] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:30.055] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:39:30.060] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:39:30.063] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:39:30.066] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:39:30.070] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:39:30.074] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:39:30.078] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:39:30.079] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101392900.ncl' [2025-04-21 01:39:30.079] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101392900.ncl [2025-04-21 01:39:30.080] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101392900.ncl' [2025-04-21 01:39:30.080] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:39:30.080] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:39:38.791] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:38.791] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:38.791] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:38.806] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:38.810] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:38.812] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:38.813] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:38.814] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:38.814] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:38.814] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:38.814] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:38.829] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:38.830] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:38.830] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:38.832] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:38.833] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:38.834] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:38.840] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:38.840] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:38.840] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:38.854] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:38.856] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:38.856] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:38.857] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:38.858] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:38.858] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:38.858] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:38.858] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:38.874] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:38.875] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:38.875] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:38.876] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:38.877] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:38.878] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:39:38.882] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:38.886] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:39:38.890] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:39:38.892] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:39:38.896] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:39:38.900] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:39:38.904] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:39:38.904] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:38.904] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:38.918] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:38.919] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:38.920] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:38.920] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:38.920] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:38.922] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:38.922] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:38.922] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:38.938] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:38.938] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:38.940] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:38.941] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:39:38.945] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:39:38.948] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:39:38.953] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:39:38.956] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:39:38.959] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:39:38.963] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:39:38.964] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101393800.ncl' [2025-04-21 01:39:38.964] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101393800.ncl [2025-04-21 01:39:38.965] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101393800.ncl' [2025-04-21 01:39:38.965] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:39:38.965] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:39:54.509] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:39:54.509] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:54.509] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:54.535] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:54.536] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:54.536] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:54.537] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:39:54.538] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:39:54.538] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:39:54.538] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:39:54.538] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:39:54.554] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:39:54.554] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:39:54.556] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:39:54.557] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:39:54.557] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:39:54.558] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:40:23.851] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:40:23.851] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:40:23.851] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:40:23.878] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:40:23.880] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:40:23.881] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:40:23.882] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:40:23.883] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:40:23.883] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:40:23.883] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:40:23.883] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:40:23.911] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:40:23.912] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:40:23.913] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:40:23.917] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:40:23.918] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:40:23.920] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:40:23.926] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:40:23.926] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:40:23.926] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:40:23.949] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:40:23.950] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:40:23.951] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:40:23.952] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:40:23.953] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:40:23.953] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:40:23.954] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:40:23.954] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:40:23.989] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:40:23.990] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:40:23.991] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:40:23.993] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:40:23.994] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:40:23.995] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:40:24.002] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:40:24.010] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:40:24.015] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:40:24.020] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:40:24.024] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:40:24.030] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:40:24.034] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:40:24.035] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:40:24.035] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:40:24.075] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:40:24.076] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:40:24.077] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:40:24.078] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:40:24.079] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:40:24.079] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:40:24.079] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:40:24.079] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:40:24.102] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:40:24.103] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:40:24.104] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:40:24.106] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:40:24.111] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:40:24.116] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:40:24.121] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:40:24.125] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:40:24.130] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:40:24.134] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:40:24.137] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101402400.ncl' [2025-04-21 01:40:24.138] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101402400.ncl [2025-04-21 01:40:24.139] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101402400.ncl' [2025-04-21 01:40:24.139] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:40:24.139] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:40:29.689] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:40:29.691] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:40:29.691] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:40:29.713] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:40:29.714] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:40:29.715] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:40:29.716] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:40:29.717] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:40:29.717] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:40:29.717] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:40:29.717] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:40:29.737] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:40:29.737] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:40:29.739] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:40:29.740] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:40:29.740] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:40:29.741] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:40:49.115] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:40:49.115] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:40:49.115] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:40:49.143] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:40:49.146] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:40:49.147] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:40:49.148] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:40:49.150] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:40:49.150] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:40:49.150] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:40:49.150] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:40:49.173] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:40:49.173] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:40:49.174] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:40:49.175] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:40:49.176] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:40:49.177] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:40:49.183] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:40:49.183] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:40:49.183] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:40:49.203] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:40:49.204] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:40:49.205] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:40:49.206] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:40:49.207] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:40:49.207] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:40:49.207] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:40:49.207] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:40:49.227] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:40:49.228] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:40:49.228] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:40:49.229] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:40:49.231] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:40:49.231] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:40:49.237] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:40:49.241] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:40:49.245] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:40:49.250] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:40:49.254] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:40:49.258] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:40:49.261] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:40:49.262] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:40:49.262] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:40:49.279] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:40:49.280] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:40:49.280] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:40:49.281] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:40:49.282] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:40:49.282] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:40:49.283] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:40:49.283] [warning] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:40:49.303] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:40:49.304] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:40:49.305] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:40:49.306] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:40:49.312] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:40:49.316] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:40:49.320] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:40:49.324] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:40:49.328] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:40:49.333] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:40:49.334] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101404900.ncl' [2025-04-21 01:40:49.334] [error ] [nspeng ] [ 8204:12240] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101404900.ncl [2025-04-21 01:40:49.335] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101404900.ncl' [2025-04-21 01:40:49.336] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:40:49.336] [info ] [nspeng ] [ 8204:12240] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:41:10.856] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:41:10.856] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:41:10.856] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:41:10.896] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:41:10.897] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:41:10.898] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:41:10.900] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:41:10.902] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:41:10.902] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:41:10.902] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:41:10.902] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:41:10.922] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:41:10.923] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:41:10.924] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:41:10.925] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:41:10.926] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:41:10.927] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:41:10.934] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:41:10.934] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:41:10.934] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:41:10.956] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:41:10.957] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:41:10.958] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:41:10.958] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:41:10.960] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:41:10.960] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:41:10.960] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:41:10.960] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:41:10.980] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:41:10.981] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:41:11.018] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:41:11.018] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:41:11.020] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:41:11.021] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:41:11.026] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:41:11.030] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:41:11.035] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:41:11.038] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:41:11.043] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:41:11.048] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:41:11.051] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:41:11.051] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:41:11.052] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:41:11.077] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:41:11.078] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:41:11.079] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:41:11.080] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:41:11.081] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:41:11.081] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:41:11.082] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:41:11.082] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:41:11.102] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:41:11.103] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:41:11.104] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:41:11.105] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:41:11.110] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:41:11.115] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:41:11.118] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:41:11.124] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:41:11.128] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:41:11.133] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:41:11.134] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101411100.ncl' [2025-04-21 01:41:11.134] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101411100.ncl [2025-04-21 01:41:11.136] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101411100.ncl' [2025-04-21 01:41:11.136] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:41:11.136] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:41:53.811] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:41:53.811] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:41:53.811] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:41:53.825] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:41:53.826] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:41:53.827] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:41:53.828] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:41:53.829] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:41:53.829] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:41:53.829] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:41:53.829] [warning] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:41:53.843] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:41:53.844] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:41:53.845] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:41:53.846] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:41:53.847] [error ] [nspeng ] [ 8204: 5004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:41:53.848] [info ] [nspeng ] [ 8204: 5004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:42:59.061] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:42:59.061] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:42:59.061] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:42:59.080] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:42:59.081] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:42:59.082] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:42:59.083] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:42:59.084] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:42:59.084] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:42:59.085] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:42:59.085] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:42:59.106] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:42:59.107] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:42:59.107] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:42:59.109] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:42:59.110] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:42:59.111] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:42:59.118] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:42:59.118] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:42:59.118] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:42:59.138] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:42:59.139] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:42:59.139] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:42:59.140] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:42:59.141] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:42:59.141] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:42:59.141] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:42:59.141] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:42:59.159] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:42:59.159] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:42:59.160] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:42:59.161] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:42:59.162] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:42:59.163] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:42:59.168] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:42:59.173] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:42:59.177] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:42:59.181] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:42:59.184] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:42:59.188] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:42:59.191] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:42:59.192] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:42:59.192] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:42:59.208] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:42:59.208] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:42:59.209] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:42:59.210] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:42:59.212] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:42:59.212] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:42:59.212] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:42:59.212] [warning] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:42:59.229] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:42:59.230] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:42:59.232] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:42:59.233] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:42:59.239] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:42:59.242] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:42:59.247] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:42:59.250] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:42:59.254] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:42:59.257] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:42:59.258] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101425900.ncl' [2025-04-21 01:42:59.258] [error ] [nspeng ] [ 8204:21476] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101425900.ncl [2025-04-21 01:42:59.260] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101425900.ncl' [2025-04-21 01:42:59.260] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:42:59.260] [info ] [nspeng ] [ 8204:21476] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:43:17.027] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:43:17.028] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:43:17.028] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:43:17.075] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:43:17.102] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:43:17.129] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:43:17.157] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:43:17.184] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:43:17.184] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:43:17.185] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:43:17.185] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:43:17.234] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:43:17.237] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:43:17.239] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:43:17.242] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:43:17.243] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:43:17.244] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:43:18.548] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:43:18.548] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:43:18.548] [warning] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:43:18.570] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:43:18.571] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:43:18.572] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:43:18.574] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:43:18.575] [warning] [nspeng ] [ 8204: 5284] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:43:18.575] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:43:18.575] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:43:18.575] [warning] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:43:18.597] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:43:18.598] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:43:18.600] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:43:18.601] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:43:18.602] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:43:18.603] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:43:18.610] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:43:18.610] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:43:18.610] [warning] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:43:18.630] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:43:18.632] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:43:18.634] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:43:18.635] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:43:18.636] [warning] [nspeng ] [ 8204: 5284] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:43:18.636] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:43:18.636] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:43:18.636] [warning] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:43:18.656] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:43:18.657] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:43:18.658] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:43:18.659] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:43:18.660] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:43:18.660] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:43:18.666] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:43:18.670] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:43:18.673] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:43:18.678] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:43:18.682] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:43:18.686] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:43:18.690] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:43:18.690] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:43:18.690] [warning] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:43:18.708] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:43:18.708] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:43:18.710] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:43:18.711] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:43:18.712] [warning] [nspeng ] [ 8204: 5284] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:43:18.712] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:43:18.713] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:43:18.713] [warning] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:43:18.732] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:43:18.732] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:43:18.734] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:43:18.735] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:43:18.740] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:43:18.745] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:43:18.749] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:43:18.752] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:43:18.756] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:43:18.761] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:43:18.761] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101431800.ncl' [2025-04-21 01:43:18.761] [error ] [nspeng ] [ 8204: 5284] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101431800.ncl [2025-04-21 01:43:18.762] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101431800.ncl' [2025-04-21 01:43:18.762] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:43:18.763] [info ] [nspeng ] [ 8204: 5284] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:44:06.001] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:44:06.002] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:06.002] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:06.022] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:06.023] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:06.024] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:06.025] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:44:06.026] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:44:06.026] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:44:06.026] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:06.026] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:06.047] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:06.048] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:06.048] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:06.050] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:44:06.051] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:44:06.051] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:44:06.319] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:44:06.319] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:06.319] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:06.339] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:06.342] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:06.343] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:06.345] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:44:06.346] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:44:06.346] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:44:06.346] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:06.346] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:06.373] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:06.374] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:06.375] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:06.377] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:44:06.378] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:44:06.379] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:44:06.925] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:44:06.925] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:06.925] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:06.958] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:06.959] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:06.960] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:06.960] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:44:06.962] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:44:06.962] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:44:06.963] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:06.963] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:06.990] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:06.991] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:06.991] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:06.992] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:44:06.993] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:44:06.995] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:44:07.003] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:44:07.003] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:07.003] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:07.027] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:07.028] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:07.029] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:07.031] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:44:07.032] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:44:07.032] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:44:07.032] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:07.032] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:07.058] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:07.059] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:07.060] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:07.061] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:44:07.062] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:44:07.063] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:44:07.069] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:44:07.074] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:44:07.078] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:44:07.082] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:44:07.086] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:44:07.090] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:44:07.094] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:44:07.094] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:07.095] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:07.117] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:07.118] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:07.118] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:07.120] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:44:07.121] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:44:07.121] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:44:07.121] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:07.121] [warning] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:07.143] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:07.144] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:07.145] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:07.150] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:44:07.156] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:44:07.159] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:44:07.163] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:44:07.167] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:44:07.172] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:44:07.175] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:44:07.177] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101440700.ncl' [2025-04-21 01:44:07.177] [error ] [nspeng ] [ 8204:10360] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101440700.ncl [2025-04-21 01:44:07.178] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101440700.ncl' [2025-04-21 01:44:07.178] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:44:07.178] [info ] [nspeng ] [ 8204:10360] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:44:07.931] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:44:07.931] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:07.931] [warning] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:08.025] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:08.026] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:08.028] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:08.029] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:44:08.031] [warning] [nspeng ] [ 8204:10396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:44:08.031] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:44:08.031] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:08.031] [warning] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:08.056] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:08.057] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:08.058] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:08.059] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:44:08.060] [error ] [nspeng ] [ 8204:10396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:44:08.062] [info ] [nspeng ] [ 8204:10396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:44:08.071] [info ] [nspeng ] [ 8204:24360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:44:08.071] [info ] [nspeng ] [ 8204:24360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:08.071] [warning] [nspeng ] [ 8204:24360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:08.123] [error ] [nspeng ] [ 8204:24360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:08.124] [error ] [nspeng ] [ 8204:24360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:08.125] [error ] [nspeng ] [ 8204:24360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:08.128] [error ] [nspeng ] [ 8204:24360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:44:08.130] [warning] [nspeng ] [ 8204:24360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:44:08.130] [info ] [nspeng ] [ 8204:24360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:44:08.130] [info ] [nspeng ] [ 8204:24360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:08.131] [warning] [nspeng ] [ 8204:24360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:08.158] [error ] [nspeng ] [ 8204:24360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:08.159] [error ] [nspeng ] [ 8204:24360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:08.161] [error ] [nspeng ] [ 8204:24360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:08.162] [error ] [nspeng ] [ 8204:24360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:44:08.164] [error ] [nspeng ] [ 8204:24360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:44:08.165] [info ] [nspeng ] [ 8204:24360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:44:11.299] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:44:11.299] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:11.299] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:11.321] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:11.322] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:11.323] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:11.324] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:44:11.325] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:44:11.325] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:44:11.326] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:11.326] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:11.349] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:11.350] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:11.350] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:11.351] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:44:11.352] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:44:11.353] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:44:11.360] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:44:11.361] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:11.361] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:11.386] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:11.387] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:11.389] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:11.391] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:44:11.392] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:44:11.393] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:44:11.393] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:11.393] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:11.418] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:11.419] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:11.420] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:11.421] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:44:11.423] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:44:11.424] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:44:11.432] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:44:11.437] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:44:11.443] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:44:11.448] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:44:11.453] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:44:11.457] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:44:11.463] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:44:11.463] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:11.463] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:11.487] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:11.488] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:11.489] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:11.490] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:44:11.491] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:44:11.491] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:44:11.492] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:44:11.492] [warning] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:44:11.515] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:44:11.516] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:44:11.517] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:44:11.518] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:44:11.523] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:44:11.527] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:44:11.532] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:44:11.537] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:44:11.542] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:44:11.547] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:44:11.551] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101441100.ncl' [2025-04-21 01:44:11.551] [error ] [nspeng ] [ 8204: 4540] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101441100.ncl [2025-04-21 01:44:11.553] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101441100.ncl' [2025-04-21 01:44:11.553] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:44:11.553] [info ] [nspeng ] [ 8204: 4540] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:47:07.701] [info ] [nspeng ] [ 8204:17868] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:47:07.701] [info ] [nspeng ] [ 8204:17868] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:47:07.701] [warning] [nspeng ] [ 8204:17868] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:47:07.718] [error ] [nspeng ] [ 8204:17868] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:47:07.719] [error ] [nspeng ] [ 8204:17868] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:47:07.720] [error ] [nspeng ] [ 8204:17868] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:47:07.722] [error ] [nspeng ] [ 8204:17868] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:47:07.723] [warning] [nspeng ] [ 8204:17868] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:47:07.723] [info ] [nspeng ] [ 8204:17868] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:47:07.723] [info ] [nspeng ] [ 8204:17868] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:47:07.723] [warning] [nspeng ] [ 8204:17868] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:47:07.742] [error ] [nspeng ] [ 8204:17868] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:47:07.743] [error ] [nspeng ] [ 8204:17868] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:47:07.744] [error ] [nspeng ] [ 8204:17868] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:47:07.745] [error ] [nspeng ] [ 8204:17868] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:47:07.746] [error ] [nspeng ] [ 8204:17868] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:47:07.747] [info ] [nspeng ] [ 8204:17868] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:51:36.125] [info ] [nspeng ] [ 8204:17064] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:51:36.125] [info ] [nspeng ] [ 8204:17064] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:36.125] [warning] [nspeng ] [ 8204:17064] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:36.144] [error ] [nspeng ] [ 8204:17064] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:36.144] [error ] [nspeng ] [ 8204:17064] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:36.145] [error ] [nspeng ] [ 8204:17064] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:36.146] [error ] [nspeng ] [ 8204:17064] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:51:36.147] [warning] [nspeng ] [ 8204:17064] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:51:36.147] [info ] [nspeng ] [ 8204:17064] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:51:36.147] [info ] [nspeng ] [ 8204:17064] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:36.147] [warning] [nspeng ] [ 8204:17064] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:36.165] [error ] [nspeng ] [ 8204:17064] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:36.166] [error ] [nspeng ] [ 8204:17064] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:36.167] [error ] [nspeng ] [ 8204:17064] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:36.168] [error ] [nspeng ] [ 8204:17064] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:51:36.173] [error ] [nspeng ] [ 8204:17064] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:51:36.174] [info ] [nspeng ] [ 8204:17064] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:51:42.796] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:51:42.796] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:42.796] [warning] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:42.812] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:42.813] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:42.814] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:42.815] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:51:42.816] [warning] [nspeng ] [ 8204: 9800] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:51:42.816] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:51:42.816] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:42.817] [warning] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:42.840] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:42.841] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:42.842] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:42.845] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:51:42.846] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:51:42.847] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:51:43.091] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:51:43.091] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:43.091] [warning] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:43.109] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:43.109] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:43.111] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:43.112] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:51:43.113] [warning] [nspeng ] [ 8204: 9800] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:51:43.113] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:51:43.113] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:43.113] [warning] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:43.130] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:43.130] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:43.131] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:43.132] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:51:43.133] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:51:43.133] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:51:43.658] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:51:43.659] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:43.659] [warning] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:43.685] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:43.686] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:43.687] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:43.688] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:51:43.689] [warning] [nspeng ] [ 8204:26396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:51:43.689] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:51:43.689] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:43.689] [warning] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:43.715] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:43.716] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:43.717] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:43.718] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:51:43.719] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:51:43.720] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:51:43.728] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:51:43.728] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:43.728] [warning] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:43.755] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:43.756] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:43.757] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:43.758] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:51:43.759] [warning] [nspeng ] [ 8204:26396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:51:43.759] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:51:43.759] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:43.759] [warning] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:43.786] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:43.787] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:43.788] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:43.789] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:51:43.790] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:51:43.790] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:51:43.798] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:51:43.802] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:51:43.806] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:51:43.811] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:51:43.815] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:51:43.819] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:51:43.824] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:51:43.824] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:43.824] [warning] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:43.850] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:43.851] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:43.851] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:43.853] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:51:43.854] [warning] [nspeng ] [ 8204:26396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:51:43.855] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:51:43.855] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:43.855] [warning] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:43.883] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:43.884] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:43.885] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:43.886] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:51:43.892] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:51:43.897] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:51:43.901] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:51:43.907] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:51:43.911] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:51:43.915] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:51:43.917] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101514300.ncl' [2025-04-21 01:51:43.917] [error ] [nspeng ] [ 8204:26396] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101514300.ncl [2025-04-21 01:51:43.918] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101514300.ncl' [2025-04-21 01:51:43.918] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:51:43.918] [info ] [nspeng ] [ 8204:26396] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:51:44.732] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:51:44.733] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:44.733] [warning] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:44.798] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:44.799] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:44.800] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:44.801] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:51:44.802] [warning] [nspeng ] [ 8204: 9800] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:51:44.802] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:51:44.802] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:44.802] [warning] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:44.831] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:44.832] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:44.833] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:44.834] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:51:44.835] [error ] [nspeng ] [ 8204: 9800] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:51:44.836] [info ] [nspeng ] [ 8204: 9800] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:51:44.844] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:51:44.844] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:44.844] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:44.874] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:44.875] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:44.876] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:44.877] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:51:44.878] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:51:44.878] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:51:44.879] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:44.879] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:44.900] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:44.901] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:44.901] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:44.903] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:51:44.904] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:51:44.906] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:51:48.695] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:51:48.695] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:48.696] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:48.717] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:48.718] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:48.719] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:48.721] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:51:48.722] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:51:48.722] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:51:48.722] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:48.723] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:48.757] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:48.758] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:48.759] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:48.760] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:51:48.761] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:51:48.762] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:51:48.771] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:51:48.771] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:48.771] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:48.799] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:48.800] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:48.801] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:48.804] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:51:48.805] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:51:48.805] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:51:48.805] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:48.806] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:48.826] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:48.827] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:48.828] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:48.829] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:51:48.830] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:51:48.832] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:51:48.836] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:51:48.841] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:51:48.846] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:51:48.850] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:51:48.854] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:51:48.859] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:51:48.864] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:51:48.864] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:48.864] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:48.886] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:48.887] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:48.888] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:48.889] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:51:48.890] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:51:48.890] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:51:48.891] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:51:48.891] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:51:48.913] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:51:48.913] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:51:48.915] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:51:48.916] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:51:48.922] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:51:48.926] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:51:48.931] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:51:48.936] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:51:48.941] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:51:48.946] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:51:48.947] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101514800.ncl' [2025-04-21 01:51:48.947] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101514800.ncl [2025-04-21 01:51:48.948] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101514800.ncl' [2025-04-21 01:51:48.948] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:51:48.948] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:52:15.088] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:15.088] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:15.088] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:15.125] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:15.160] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:15.187] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:15.212] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:15.215] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:15.215] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:15.215] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:15.215] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:15.235] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:15.236] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:15.237] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:15.238] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:15.239] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:15.240] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:15.246] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:15.246] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:15.246] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:15.274] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:15.275] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:15.276] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:15.277] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:15.279] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:15.279] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:15.279] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:15.279] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:15.302] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:15.303] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:15.305] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:15.306] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:15.306] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:15.307] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:15.314] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:15.319] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:52:15.324] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:52:15.330] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:52:15.334] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:52:15.343] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:52:15.347] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:52:15.347] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:15.347] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:15.371] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:15.372] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:15.373] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:15.374] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:15.375] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:15.375] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:15.375] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:15.375] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:15.398] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:15.399] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:15.400] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:15.401] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:52:15.408] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:52:15.412] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:52:15.417] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:52:15.422] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:52:15.425] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:52:15.429] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:52:15.430] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101521500.ncl' [2025-04-21 01:52:15.430] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101521500.ncl [2025-04-21 01:52:15.431] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101521500.ncl' [2025-04-21 01:52:15.431] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:52:15.431] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:52:16.085] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:16.085] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.086] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.106] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.107] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.108] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.109] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:16.109] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:16.110] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:16.110] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.110] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.131] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.132] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.133] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.134] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:16.135] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:16.136] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:16.142] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:16.142] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.142] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.164] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.165] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.166] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.167] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:16.168] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:16.168] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:16.168] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.168] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.193] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.194] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.195] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.196] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:16.197] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:16.198] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:16.205] [info ] [nspeng ] [ 8204: 324] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:16.205] [info ] [nspeng ] [ 8204: 324] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.205] [warning] [nspeng ] [ 8204: 324] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.231] [error ] [nspeng ] [ 8204: 324] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.233] [error ] [nspeng ] [ 8204: 324] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.234] [error ] [nspeng ] [ 8204: 324] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.236] [error ] [nspeng ] [ 8204: 324] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:16.237] [warning] [nspeng ] [ 8204: 324] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:16.237] [info ] [nspeng ] [ 8204: 324] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:16.237] [info ] [nspeng ] [ 8204: 324] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.237] [warning] [nspeng ] [ 8204: 324] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.274] [error ] [nspeng ] [ 8204: 324] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.276] [error ] [nspeng ] [ 8204: 324] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.277] [error ] [nspeng ] [ 8204: 324] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.279] [error ] [nspeng ] [ 8204: 324] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:16.280] [error ] [nspeng ] [ 8204: 324] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:16.281] [info ] [nspeng ] [ 8204: 324] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:16.379] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:16.379] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.379] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.442] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.444] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.445] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.447] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:16.448] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:16.448] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:16.448] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.448] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.510] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.511] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.513] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.515] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:16.516] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:16.518] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:16.527] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:16.532] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:52:16.538] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:52:16.542] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:52:16.547] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:52:16.553] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:52:16.558] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:52:16.558] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.558] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.610] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.611] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.612] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.613] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:16.616] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:16.616] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:16.616] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.616] [warning] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.649] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.650] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.651] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.654] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:52:16.660] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:52:16.665] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:52:16.669] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:52:16.675] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:52:16.680] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:52:16.684] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:52:16.685] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101521600.ncl' [2025-04-21 01:52:16.685] [error ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101521600.ncl [2025-04-21 01:52:16.686] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101521600.ncl' [2025-04-21 01:52:16.687] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:52:16.687] [info ] [nspeng ] [ 8204: 5088] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:52:16.712] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:16.712] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.712] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.734] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.735] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.736] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.738] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:16.739] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:16.739] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:16.740] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.740] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.776] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.777] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.778] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.780] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:16.781] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:16.783] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:16.791] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:16.791] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.791] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.830] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.832] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.833] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.834] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:16.835] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:16.835] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:16.836] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.836] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.862] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.863] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.864] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.865] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:16.866] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:16.867] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:16.874] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:16.879] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:52:16.882] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:52:16.887] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:52:16.892] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:52:16.896] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:52:16.900] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:52:16.900] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.900] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.924] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.924] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.925] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.927] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:16.928] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:16.928] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:16.928] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:16.928] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:16.949] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:16.950] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:16.952] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:16.954] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:52:16.961] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:52:16.966] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:52:16.973] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:52:16.977] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:52:16.981] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:52:16.985] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:52:16.987] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101521600.ncl' [2025-04-21 01:52:16.987] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101521600.ncl [2025-04-21 01:52:16.988] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101521600.ncl' [2025-04-21 01:52:16.988] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:52:16.988] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:52:24.925] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:24.925] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:24.926] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:24.991] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:24.993] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:24.996] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:24.997] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:24.999] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:24.999] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:24.999] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:24.999] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.023] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.024] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.025] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.026] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:25.026] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:25.027] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:25.033] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:25.037] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:52:25.043] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:52:25.047] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:52:25.053] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:52:25.058] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:52:25.063] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:52:25.063] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:25.063] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.085] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.086] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.087] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.088] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:25.089] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:25.089] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:25.090] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:25.090] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.110] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.111] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.112] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.113] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:52:25.119] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:52:25.124] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:52:25.128] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:52:25.133] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:52:25.137] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:52:25.141] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:52:25.142] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101522500.ncl' [2025-04-21 01:52:25.143] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101522500.ncl [2025-04-21 01:52:25.144] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101522500.ncl' [2025-04-21 01:52:25.144] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:52:25.144] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:52:25.162] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:25.162] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:25.162] [warning] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.183] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.184] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.185] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.186] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:25.187] [warning] [nspeng ] [ 8204:14732] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:25.188] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:25.188] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:25.188] [warning] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.207] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.208] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.209] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.210] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:25.210] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:25.212] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:25.217] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:25.217] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:25.217] [warning] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.236] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.237] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.237] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.239] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:25.240] [warning] [nspeng ] [ 8204:14732] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:25.240] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:25.240] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:25.240] [warning] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.262] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.262] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.263] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.264] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:25.265] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:25.266] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:25.273] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:25.277] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:52:25.280] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:52:25.284] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:52:25.289] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:52:25.293] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:52:25.298] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:52:25.298] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:25.298] [warning] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.326] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.327] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.328] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.329] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:25.330] [warning] [nspeng ] [ 8204:14732] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:25.330] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:25.330] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:25.330] [warning] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.350] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.351] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.351] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.353] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:52:25.358] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:52:25.362] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:52:25.366] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:52:25.370] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:52:25.374] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:52:25.378] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:52:25.379] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101522500.ncl' [2025-04-21 01:52:25.379] [error ] [nspeng ] [ 8204:14732] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101522500.ncl [2025-04-21 01:52:25.380] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101522500.ncl' [2025-04-21 01:52:25.380] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:52:25.380] [info ] [nspeng ] [ 8204:14732] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:52:25.565] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:25.565] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:25.565] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.584] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.585] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.586] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.587] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:25.588] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:25.588] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:25.588] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:25.588] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.619] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.620] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.622] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.623] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:25.624] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:25.625] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:25.633] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:25.634] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:25.634] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.660] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.661] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.661] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.662] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:25.663] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:25.663] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:25.663] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:25.664] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.682] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.682] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.684] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.685] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:25.686] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:25.687] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:25.693] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:25.697] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:52:25.700] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:52:25.705] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:52:25.709] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:52:25.713] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:52:25.718] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:52:25.718] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:25.718] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.737] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.738] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.739] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.740] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:25.741] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:25.741] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:25.741] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:25.741] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:25.758] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:25.759] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:25.761] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:25.762] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:52:25.767] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:52:25.771] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:52:25.776] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:52:25.782] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:52:25.788] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:52:25.794] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:52:25.796] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101522500.ncl' [2025-04-21 01:52:25.796] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101522500.ncl [2025-04-21 01:52:25.798] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101522500.ncl' [2025-04-21 01:52:25.799] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:52:25.799] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:52:27.827] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:27.828] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:27.828] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:27.849] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:27.850] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:27.850] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:27.851] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:27.853] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:27.853] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:27.853] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:27.853] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:27.873] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:27.875] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:27.878] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:27.880] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:27.881] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:27.883] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:31.424] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:31.425] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:31.425] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:31.444] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:31.445] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:31.446] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:31.447] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:31.448] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:31.448] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:31.448] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:31.448] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:31.470] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:31.470] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:31.471] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:31.473] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:31.474] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:31.475] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:31.480] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:31.480] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:31.480] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:31.499] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:31.500] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:31.501] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:31.503] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:31.504] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:31.504] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:31.504] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:31.504] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:31.525] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:31.526] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:31.527] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:31.529] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:31.529] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:31.530] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:52:31.535] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:31.539] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 01:52:31.544] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 01:52:31.547] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 01:52:31.551] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 01:52:31.555] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 01:52:31.564] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 01:52:31.564] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:31.564] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:31.585] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:31.586] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:31.587] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:31.588] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:31.589] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:31.589] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:31.589] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:31.589] [warning] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:31.614] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:31.614] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:31.615] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:31.616] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 01:52:31.622] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 01:52:31.628] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 01:52:31.632] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 01:52:31.636] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 01:52:31.640] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 01:52:31.646] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 01:52:31.647] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101523100.ncl' [2025-04-21 01:52:31.648] [error ] [nspeng ] [ 8204: 1812] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101523100.ncl [2025-04-21 01:52:31.649] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042101523100.ncl' [2025-04-21 01:52:31.649] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 01:52:31.650] [info ] [nspeng ] [ 8204: 1812] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 01:52:36.259] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:52:36.259] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:36.259] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:36.277] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:36.278] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:36.279] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:36.280] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:52:36.281] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:52:36.281] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:52:36.281] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:52:36.281] [warning] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:52:36.301] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:52:36.304] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:52:36.305] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:52:36.306] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:52:36.307] [error ] [nspeng ] [ 8204:27988] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:52:36.308] [info ] [nspeng ] [ 8204:27988] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:53:16.196] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:53:16.196] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:53:16.196] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:53:16.243] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:53:16.245] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:53:16.246] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:53:16.250] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:53:16.257] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:53:16.257] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:53:16.258] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:53:16.258] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:53:16.292] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:53:16.292] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:53:16.293] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:53:16.295] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:53:16.296] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:53:16.297] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 01:53:17.096] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 01:53:17.096] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:53:17.096] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:53:17.116] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:53:17.117] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:53:17.119] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:53:17.120] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 01:53:17.121] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 01:53:17.121] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 01:53:17.121] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 01:53:17.121] [warning] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 01:53:17.141] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 01:53:17.141] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 01:53:17.142] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 01:53:17.143] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 01:53:17.144] [error ] [nspeng ] [ 8204:19088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 01:53:17.145] [info ] [nspeng ] [ 8204:19088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:07:34.711] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:34.711] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:34.711] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:34.741] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:34.742] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:34.743] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:34.744] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:34.746] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:34.746] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:34.746] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:34.746] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:34.776] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:34.777] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:34.780] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:34.782] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:07:34.784] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:07:34.785] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:07:34.798] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:34.799] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:34.799] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:34.846] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:34.848] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:34.849] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:34.852] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:34.852] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:34.853] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:34.853] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:34.853] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:34.889] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:34.890] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:34.891] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:34.892] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:07:34.893] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:07:34.895] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:07:34.908] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:34.914] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 02:07:34.919] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 02:07:34.924] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 02:07:34.930] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 02:07:34.935] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 02:07:34.941] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 02:07:34.941] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:34.941] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:34.986] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:34.987] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:34.988] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:34.989] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:34.991] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:34.991] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:34.991] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:34.991] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:35.022] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:35.023] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:35.024] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:35.025] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 02:07:35.032] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 02:07:35.038] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 02:07:35.043] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 02:07:35.048] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 02:07:35.052] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 02:07:35.057] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 02:07:35.057] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042102073400.ncl' [2025-04-21 02:07:35.057] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042102073400.ncl [2025-04-21 02:07:35.058] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042102073400.ncl' [2025-04-21 02:07:35.059] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 02:07:35.059] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 02:07:35.866] [info ] [nspeng ] [ 8204:30428] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:35.866] [info ] [nspeng ] [ 8204:30428] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:35.867] [warning] [nspeng ] [ 8204:30428] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:35.921] [error ] [nspeng ] [ 8204:30428] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:35.922] [error ] [nspeng ] [ 8204:30428] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:35.923] [error ] [nspeng ] [ 8204:30428] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:35.925] [error ] [nspeng ] [ 8204:30428] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:35.927] [warning] [nspeng ] [ 8204:30428] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:35.927] [info ] [nspeng ] [ 8204:30428] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:35.927] [info ] [nspeng ] [ 8204:30428] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:35.927] [warning] [nspeng ] [ 8204:30428] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:35.957] [error ] [nspeng ] [ 8204:30428] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:35.958] [error ] [nspeng ] [ 8204:30428] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:35.959] [error ] [nspeng ] [ 8204:30428] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:35.960] [error ] [nspeng ] [ 8204:30428] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:07:35.961] [error ] [nspeng ] [ 8204:30428] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:07:35.962] [info ] [nspeng ] [ 8204:30428] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:07:35.971] [info ] [nspeng ] [ 8204: 5484] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:35.971] [info ] [nspeng ] [ 8204: 5484] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:35.971] [warning] [nspeng ] [ 8204: 5484] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:36.035] [error ] [nspeng ] [ 8204: 5484] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:36.036] [error ] [nspeng ] [ 8204: 5484] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:36.038] [error ] [nspeng ] [ 8204: 5484] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:36.040] [error ] [nspeng ] [ 8204: 5484] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:36.041] [warning] [nspeng ] [ 8204: 5484] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:36.041] [info ] [nspeng ] [ 8204: 5484] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:36.041] [info ] [nspeng ] [ 8204: 5484] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:36.041] [warning] [nspeng ] [ 8204: 5484] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:36.078] [error ] [nspeng ] [ 8204: 5484] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:36.079] [error ] [nspeng ] [ 8204: 5484] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:36.080] [error ] [nspeng ] [ 8204: 5484] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:36.081] [error ] [nspeng ] [ 8204: 5484] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:07:36.082] [error ] [nspeng ] [ 8204: 5484] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:07:36.086] [info ] [nspeng ] [ 8204: 5484] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:07:36.836] [info ] [nspeng ] [ 8204:30496] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:36.836] [info ] [nspeng ] [ 8204:30496] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:36.836] [warning] [nspeng ] [ 8204:30496] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:36.866] [error ] [nspeng ] [ 8204:30496] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:36.867] [error ] [nspeng ] [ 8204:30496] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:36.868] [error ] [nspeng ] [ 8204:30496] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:36.869] [error ] [nspeng ] [ 8204:30496] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:36.872] [warning] [nspeng ] [ 8204:30496] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:36.873] [info ] [nspeng ] [ 8204:30496] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:36.873] [info ] [nspeng ] [ 8204:30496] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:36.873] [warning] [nspeng ] [ 8204:30496] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:36.920] [error ] [nspeng ] [ 8204:30496] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:36.921] [error ] [nspeng ] [ 8204:30496] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:36.922] [error ] [nspeng ] [ 8204:30496] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:36.923] [error ] [nspeng ] [ 8204:30496] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:07:36.923] [error ] [nspeng ] [ 8204:30496] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:07:36.925] [info ] [nspeng ] [ 8204:30496] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:07:36.933] [info ] [nspeng ] [ 8204:29976] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:36.934] [info ] [nspeng ] [ 8204:29976] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:36.934] [warning] [nspeng ] [ 8204:29976] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:36.958] [error ] [nspeng ] [ 8204:29976] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:36.959] [error ] [nspeng ] [ 8204:29976] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:36.960] [error ] [nspeng ] [ 8204:29976] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:36.962] [error ] [nspeng ] [ 8204:29976] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:36.963] [warning] [nspeng ] [ 8204:29976] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:36.963] [info ] [nspeng ] [ 8204:29976] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:36.964] [info ] [nspeng ] [ 8204:29976] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:36.964] [warning] [nspeng ] [ 8204:29976] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:36.998] [error ] [nspeng ] [ 8204:29976] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:36.999] [error ] [nspeng ] [ 8204:29976] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:37.002] [error ] [nspeng ] [ 8204:29976] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:37.004] [error ] [nspeng ] [ 8204:29976] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:07:37.005] [error ] [nspeng ] [ 8204:29976] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:07:37.007] [info ] [nspeng ] [ 8204:29976] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:07:37.018] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:37.018] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:37.018] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:37.056] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:37.057] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:37.058] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:37.059] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:37.061] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:37.061] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:37.061] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:37.061] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:37.095] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:37.096] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:37.097] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:37.098] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:07:37.099] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:07:37.100] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:07:37.109] [info ] [nspeng ] [ 8204:11500] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:37.109] [info ] [nspeng ] [ 8204:11500] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:37.109] [warning] [nspeng ] [ 8204:11500] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:37.208] [error ] [nspeng ] [ 8204:11500] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:37.212] [error ] [nspeng ] [ 8204:11500] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:37.217] [error ] [nspeng ] [ 8204:11500] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:37.221] [error ] [nspeng ] [ 8204:11500] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:37.222] [warning] [nspeng ] [ 8204:11500] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:37.223] [info ] [nspeng ] [ 8204:11500] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:37.224] [info ] [nspeng ] [ 8204:11500] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:37.224] [warning] [nspeng ] [ 8204:11500] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:37.292] [error ] [nspeng ] [ 8204:11500] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:37.295] [error ] [nspeng ] [ 8204:11500] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:37.298] [error ] [nspeng ] [ 8204:11500] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:37.304] [error ] [nspeng ] [ 8204:11500] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:07:37.306] [error ] [nspeng ] [ 8204:11500] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:07:37.308] [info ] [nspeng ] [ 8204:11500] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:07:37.349] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:37.350] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:37.350] [warning] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:37.515] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:37.516] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:37.517] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:37.519] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:37.521] [warning] [nspeng ] [ 8204:22144] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:37.521] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:37.521] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:37.521] [warning] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:37.660] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:37.661] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:37.662] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:37.663] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:07:37.665] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:07:37.666] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:07:37.678] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:37.683] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 02:07:37.688] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 02:07:37.694] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 02:07:37.702] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 02:07:37.707] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 02:07:37.712] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 02:07:37.712] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:37.713] [warning] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:37.780] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:37.782] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:37.787] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:37.792] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:37.796] [warning] [nspeng ] [ 8204:22144] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:37.796] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:37.796] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:37.797] [warning] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:37.849] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:37.850] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:37.852] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:37.853] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 02:07:37.860] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 02:07:37.866] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 02:07:37.872] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 02:07:37.877] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 02:07:37.883] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 02:07:37.888] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 02:07:37.890] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042102073700.ncl' [2025-04-21 02:07:37.890] [error ] [nspeng ] [ 8204:22144] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042102073700.ncl [2025-04-21 02:07:37.891] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042102073700.ncl' [2025-04-21 02:07:37.891] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 02:07:37.892] [info ] [nspeng ] [ 8204:22144] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 02:07:37.923] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:37.923] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:37.923] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:37.945] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:37.946] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:37.947] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:37.948] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:37.949] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:37.949] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:37.949] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:37.949] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:37.974] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:37.975] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:37.976] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:37.977] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:07:37.978] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:07:37.978] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:07:37.987] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:37.988] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:37.988] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:38.018] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:38.019] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:38.021] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:38.022] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:38.023] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:38.023] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:38.024] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:38.024] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:38.060] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:38.061] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:38.064] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:38.067] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:07:38.069] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:07:38.071] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:07:38.082] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:38.089] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 02:07:38.095] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 02:07:38.103] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 02:07:38.108] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 02:07:38.114] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 02:07:38.119] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 02:07:38.119] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:38.119] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:38.151] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:38.153] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:38.154] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:38.155] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:38.156] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:38.156] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:38.157] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:38.157] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:38.196] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:38.197] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:38.200] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:38.202] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 02:07:38.218] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 02:07:38.368] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 02:07:38.374] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 02:07:38.381] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 02:07:38.385] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 02:07:38.396] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 02:07:38.398] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042102073800.ncl' [2025-04-21 02:07:38.398] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042102073800.ncl [2025-04-21 02:07:38.400] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042102073800.ncl' [2025-04-21 02:07:38.400] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 02:07:38.400] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 02:07:39.610] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:39.610] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:39.611] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:39.661] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:39.662] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:39.663] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:39.671] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:39.674] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:39.674] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:39.674] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:39.674] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:39.744] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:39.746] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:39.748] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:39.752] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:07:39.756] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:07:39.758] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:07:39.770] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:39.770] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:39.770] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:39.846] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:39.847] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:39.849] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:39.853] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:39.854] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:39.854] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:39.854] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:39.854] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:39.890] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:39.891] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:39.892] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:39.905] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:07:39.906] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:07:39.907] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:07:39.914] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:39.923] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 02:07:39.932] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 02:07:39.939] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 02:07:39.948] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 02:07:39.953] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 02:07:39.958] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 02:07:39.959] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:39.959] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:40.065] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:40.069] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:40.071] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:40.073] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:40.075] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:40.075] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:40.075] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:40.075] [warning] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:40.136] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:40.138] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:40.140] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:40.142] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 02:07:40.149] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 02:07:40.153] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 02:07:40.162] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 02:07:40.168] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 02:07:40.174] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 02:07:40.178] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 02:07:40.179] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042102073900.ncl' [2025-04-21 02:07:40.179] [error ] [nspeng ] [ 8204:28972] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042102073900.ncl [2025-04-21 02:07:40.180] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042102073900.ncl' [2025-04-21 02:07:40.180] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 02:07:40.180] [info ] [nspeng ] [ 8204:28972] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 02:07:44.811] [info ] [nspeng ] [ 8204: 3748] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:07:44.811] [info ] [nspeng ] [ 8204: 3748] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:44.811] [warning] [nspeng ] [ 8204: 3748] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:44.844] [error ] [nspeng ] [ 8204: 3748] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:44.845] [error ] [nspeng ] [ 8204: 3748] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:44.846] [error ] [nspeng ] [ 8204: 3748] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:44.851] [error ] [nspeng ] [ 8204: 3748] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:07:44.852] [warning] [nspeng ] [ 8204: 3748] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:07:44.852] [info ] [nspeng ] [ 8204: 3748] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:07:44.853] [info ] [nspeng ] [ 8204: 3748] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:07:44.853] [warning] [nspeng ] [ 8204: 3748] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:07:44.885] [error ] [nspeng ] [ 8204: 3748] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:07:44.887] [error ] [nspeng ] [ 8204: 3748] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:07:44.888] [error ] [nspeng ] [ 8204: 3748] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:07:44.889] [error ] [nspeng ] [ 8204: 3748] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:07:44.891] [error ] [nspeng ] [ 8204: 3748] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:07:44.892] [info ] [nspeng ] [ 8204: 3748] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:08:43.271] [info ] [nspeng ] [ 8204:29636] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:08:43.272] [info ] [nspeng ] [ 8204:29636] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:08:43.272] [warning] [nspeng ] [ 8204:29636] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:08:43.490] [error ] [nspeng ] [ 8204:29636] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:08:43.492] [error ] [nspeng ] [ 8204:29636] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:08:43.501] [error ] [nspeng ] [ 8204:29636] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:08:43.511] [error ] [nspeng ] [ 8204:29636] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:08:43.512] [warning] [nspeng ] [ 8204:29636] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:08:43.512] [info ] [nspeng ] [ 8204:29636] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:08:43.512] [info ] [nspeng ] [ 8204:29636] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:08:43.512] [warning] [nspeng ] [ 8204:29636] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:08:43.716] [error ] [nspeng ] [ 8204:29636] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:08:43.718] [error ] [nspeng ] [ 8204:29636] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:08:43.722] [error ] [nspeng ] [ 8204:29636] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:08:43.723] [error ] [nspeng ] [ 8204:29636] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:08:43.724] [error ] [nspeng ] [ 8204:29636] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:08:43.725] [info ] [nspeng ] [ 8204:29636] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:24:36.525] [info ] [nspeng ] [ 8204:25820] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:24:36.525] [info ] [nspeng ] [ 8204:25820] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:24:36.525] [warning] [nspeng ] [ 8204:25820] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:24:36.537] [error ] [nspeng ] [ 8204:25820] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:24:36.538] [error ] [nspeng ] [ 8204:25820] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:24:36.538] [error ] [nspeng ] [ 8204:25820] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:24:36.539] [error ] [nspeng ] [ 8204:25820] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:24:36.540] [warning] [nspeng ] [ 8204:25820] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:24:36.540] [info ] [nspeng ] [ 8204:25820] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:24:36.540] [info ] [nspeng ] [ 8204:25820] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:24:36.540] [warning] [nspeng ] [ 8204:25820] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:24:36.552] [error ] [nspeng ] [ 8204:25820] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:24:36.553] [error ] [nspeng ] [ 8204:25820] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:24:36.554] [error ] [nspeng ] [ 8204:25820] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:24:36.554] [error ] [nspeng ] [ 8204:25820] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:24:36.555] [error ] [nspeng ] [ 8204:25820] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:24:36.556] [info ] [nspeng ] [ 8204:25820] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:24:36.560] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:24:36.560] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:24:36.560] [warning] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:24:36.573] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:24:36.573] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:24:36.574] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:24:36.575] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:24:36.575] [warning] [nspeng ] [ 8204:29456] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:24:36.575] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:24:36.576] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:24:36.576] [warning] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:24:36.589] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:24:36.590] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:24:36.591] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:24:36.592] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:24:36.592] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:24:36.593] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 02:24:36.756] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 02:24:36.756] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:24:36.756] [warning] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:24:36.775] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:24:36.775] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:24:36.776] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:24:36.778] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 02:24:36.779] [warning] [nspeng ] [ 8204:29456] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 02:24:36.779] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 02:24:36.779] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 02:24:36.779] [warning] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 02:24:36.792] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 02:24:36.792] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 02:24:36.793] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 02:24:36.794] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 02:24:36.794] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 02:24:36.795] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 04:05:05.007] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 04:05:05.008] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 04:05:05.008] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 04:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 04:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 04:05:05.021] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 04:05:05.022] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 04:05:05.023] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 04:05:05.023] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 04:05:05.023] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 04:05:05.023] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 04:05:05.034] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 04:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 04:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 04:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 04:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 04:05:05.038] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 04:05:05.042] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 04:05:05.046] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 04:05:05.051] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 04:05:05.054] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 04:05:05.058] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 04:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 04:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 04:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 04:05:05.065] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 04:05:05.077] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 04:05:05.078] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 04:05:05.079] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 04:05:05.080] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 04:05:05.080] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 04:05:05.080] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 04:05:05.080] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 04:05:05.080] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 04:05:05.093] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 04:05:05.093] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 04:05:05.094] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 04:05:05.095] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 04:05:05.099] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 04:05:05.102] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 04:05:05.106] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 04:05:05.109] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 04:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 04:05:05.116] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 04:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042104050500.ncl' [2025-04-21 04:05:05.117] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042104050500.ncl [2025-04-21 04:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042104050500.ncl' [2025-04-21 04:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 04:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 06:01:30.564] [info ] [nspeng ] [ 8204:29028] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 06:01:30.564] [info ] [nspeng ] [ 8204:29028] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 06:01:30.565] [warning] [nspeng ] [ 8204:29028] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 06:01:30.577] [error ] [nspeng ] [ 8204:29028] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 06:01:30.579] [error ] [nspeng ] [ 8204:29028] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 06:01:30.580] [error ] [nspeng ] [ 8204:29028] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 06:01:30.581] [error ] [nspeng ] [ 8204:29028] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 06:01:30.582] [warning] [nspeng ] [ 8204:29028] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 06:01:30.582] [info ] [nspeng ] [ 8204:29028] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 06:01:30.582] [info ] [nspeng ] [ 8204:29028] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 06:01:30.582] [warning] [nspeng ] [ 8204:29028] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 06:01:30.595] [error ] [nspeng ] [ 8204:29028] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 06:01:30.595] [error ] [nspeng ] [ 8204:29028] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 06:01:30.595] [error ] [nspeng ] [ 8204:29028] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 06:01:30.596] [error ] [nspeng ] [ 8204:29028] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 06:01:30.597] [error ] [nspeng ] [ 8204:29028] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 06:01:30.599] [info ] [nspeng ] [ 8204:29028] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 08:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 08:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 08:05:05.004] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 08:05:05.016] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 08:05:05.017] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 08:05:05.018] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 08:05:05.018] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 08:05:05.019] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 08:05:05.019] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 08:05:05.019] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 08:05:05.020] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 08:05:05.031] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 08:05:05.032] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 08:05:05.033] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 08:05:05.034] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 08:05:05.034] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 08:05:05.035] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 08:05:05.039] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 08:05:05.043] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 08:05:05.046] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 08:05:05.049] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 08:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 08:05:05.055] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 08:05:05.059] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 08:05:05.059] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 08:05:05.059] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 08:05:05.070] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 08:05:05.070] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 08:05:05.071] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 08:05:05.072] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 08:05:05.073] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 08:05:05.073] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 08:05:05.073] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 08:05:05.073] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 08:05:05.086] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 08:05:05.086] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 08:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 08:05:05.088] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 08:05:05.092] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 08:05:05.095] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 08:05:05.098] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 08:05:05.105] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 08:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 08:05:05.116] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 08:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042108050500.ncl' [2025-04-21 08:05:05.117] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042108050500.ncl [2025-04-21 08:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042108050500.ncl' [2025-04-21 08:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 08:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 10:24:36.561] [info ] [nspeng ] [ 8204:24836] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:24:36.561] [info ] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:24:36.561] [warning] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:24:36.574] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:24:36.575] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:24:36.576] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:24:36.577] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:24:36.577] [warning] [nspeng ] [ 8204:24836] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:24:36.578] [info ] [nspeng ] [ 8204:24836] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:24:36.578] [info ] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:24:36.578] [warning] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:24:36.591] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:24:36.591] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:24:36.592] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:24:36.593] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:24:36.593] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:24:36.594] [info ] [nspeng ] [ 8204:24836] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:24:36.777] [info ] [nspeng ] [ 8204:24836] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:24:36.777] [info ] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:24:36.777] [warning] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:24:36.790] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:24:36.791] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:24:36.791] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:24:36.792] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:24:36.793] [warning] [nspeng ] [ 8204:24836] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:24:36.793] [info ] [nspeng ] [ 8204:24836] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:24:36.793] [info ] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:24:36.793] [warning] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:24:36.806] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:24:36.807] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:24:36.808] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:24:36.808] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:24:36.809] [error ] [nspeng ] [ 8204:24836] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:24:36.810] [info ] [nspeng ] [ 8204:24836] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:06.048] [info ] [nspeng ] [ 8204:28248] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:06.048] [info ] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.048] [warning] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:06.071] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:06.072] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:06.073] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:06.074] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:06.075] [warning] [nspeng ] [ 8204:28248] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:06.075] [info ] [nspeng ] [ 8204:28248] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:06.075] [info ] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.075] [warning] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:06.100] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:06.101] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:06.101] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:06.103] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:06.104] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:06.105] [info ] [nspeng ] [ 8204:28248] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:06.113] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:06.113] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.113] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:06.140] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:06.142] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:06.143] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:06.144] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:06.145] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:06.146] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:06.146] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.146] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:06.168] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:06.169] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:06.170] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:06.171] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:06.172] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:06.174] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:06.629] [info ] [nspeng ] [ 8204:28792] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:06.630] [info ] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.630] [warning] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:06.646] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:06.647] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:06.648] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:06.649] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:06.650] [warning] [nspeng ] [ 8204:28792] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:06.650] [info ] [nspeng ] [ 8204:28792] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:06.650] [info ] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.650] [warning] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:06.672] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:06.673] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:06.674] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:06.675] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:06.676] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:06.677] [info ] [nspeng ] [ 8204:28792] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:06.683] [info ] [nspeng ] [ 8204:28864] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:06.684] [info ] [nspeng ] [ 8204:28864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.684] [warning] [nspeng ] [ 8204:28864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:06.704] [error ] [nspeng ] [ 8204:28864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:06.705] [error ] [nspeng ] [ 8204:28864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:06.705] [error ] [nspeng ] [ 8204:28864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:06.707] [error ] [nspeng ] [ 8204:28864] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:06.707] [warning] [nspeng ] [ 8204:28864] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:06.708] [info ] [nspeng ] [ 8204:28864] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:06.708] [info ] [nspeng ] [ 8204:28864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.708] [warning] [nspeng ] [ 8204:28864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:06.726] [error ] [nspeng ] [ 8204:28864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:06.727] [error ] [nspeng ] [ 8204:28864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:06.728] [error ] [nspeng ] [ 8204:28864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:06.729] [error ] [nspeng ] [ 8204:28864] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:06.730] [error ] [nspeng ] [ 8204:28864] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:06.730] [info ] [nspeng ] [ 8204:28864] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:06.737] [info ] [nspeng ] [ 8204:28248] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:06.737] [info ] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.737] [warning] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:06.758] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:06.759] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:06.760] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:06.762] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:06.762] [warning] [nspeng ] [ 8204:28248] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:06.762] [info ] [nspeng ] [ 8204:28248] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:06.762] [info ] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.764] [warning] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:06.784] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:06.785] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:06.786] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:06.787] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:06.788] [error ] [nspeng ] [ 8204:28248] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:06.789] [info ] [nspeng ] [ 8204:28248] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:06.796] [info ] [nspeng ] [ 8204:27192] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:06.796] [info ] [nspeng ] [ 8204:27192] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.796] [warning] [nspeng ] [ 8204:27192] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:06.822] [error ] [nspeng ] [ 8204:27192] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:06.823] [error ] [nspeng ] [ 8204:27192] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:06.823] [error ] [nspeng ] [ 8204:27192] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:06.825] [error ] [nspeng ] [ 8204:27192] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:06.825] [warning] [nspeng ] [ 8204:27192] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:06.825] [info ] [nspeng ] [ 8204:27192] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:06.826] [info ] [nspeng ] [ 8204:27192] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.826] [warning] [nspeng ] [ 8204:27192] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:06.859] [error ] [nspeng ] [ 8204:27192] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:06.860] [error ] [nspeng ] [ 8204:27192] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:06.861] [error ] [nspeng ] [ 8204:27192] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:06.862] [error ] [nspeng ] [ 8204:27192] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:06.863] [error ] [nspeng ] [ 8204:27192] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:06.864] [info ] [nspeng ] [ 8204:27192] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:06.876] [info ] [nspeng ] [ 8204:28792] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:06.876] [info ] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.877] [warning] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:06.920] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:06.921] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:06.922] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:06.924] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:06.925] [warning] [nspeng ] [ 8204:28792] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:06.925] [info ] [nspeng ] [ 8204:28792] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:06.925] [info ] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.925] [warning] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:06.958] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:06.959] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:06.960] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:06.961] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:06.962] [error ] [nspeng ] [ 8204:28792] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:06.963] [info ] [nspeng ] [ 8204:28792] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:06.971] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:06.972] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:06.972] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.012] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.013] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.014] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.015] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:07.016] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:07.016] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:07.016] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.016] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.048] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.049] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.049] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.050] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:07.052] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:07.053] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:07.061] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:07.065] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 10:38:07.069] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 10:38:07.074] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 10:38:07.078] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 10:38:07.082] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 10:38:07.086] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 10:38:07.087] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.087] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.114] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.115] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.116] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.117] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:07.118] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:07.118] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:07.119] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.119] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.148] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.149] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.150] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.151] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 10:38:07.157] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 10:38:07.162] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 10:38:07.166] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 10:38:07.171] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 10:38:07.175] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 10:38:07.179] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 10:38:07.180] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110380700.ncl' [2025-04-21 10:38:07.181] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110380700.ncl [2025-04-21 10:38:07.182] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110380700.ncl' [2025-04-21 10:38:07.182] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 10:38:07.182] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 10:38:07.208] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:07.208] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.208] [warning] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.228] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.229] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.230] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.231] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:07.232] [warning] [nspeng ] [ 8204:28040] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:07.232] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:07.232] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.233] [warning] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.252] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.253] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.254] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.255] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:07.255] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:07.256] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:07.264] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:07.265] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.265] [warning] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.285] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.285] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.286] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.287] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:07.288] [warning] [nspeng ] [ 8204:28040] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:07.288] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:07.288] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.288] [warning] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.307] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.308] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.309] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.310] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:07.311] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:07.312] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:07.318] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:07.322] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 10:38:07.326] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 10:38:07.330] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 10:38:07.334] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 10:38:07.338] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 10:38:07.342] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 10:38:07.342] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.342] [warning] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.363] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.364] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.365] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.365] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:07.366] [warning] [nspeng ] [ 8204:28040] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:07.366] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:07.367] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.367] [warning] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.387] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.388] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.389] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.390] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 10:38:07.395] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 10:38:07.399] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 10:38:07.402] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 10:38:07.405] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 10:38:07.409] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 10:38:07.413] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 10:38:07.414] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110380700.ncl' [2025-04-21 10:38:07.414] [error ] [nspeng ] [ 8204:28040] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110380700.ncl [2025-04-21 10:38:07.415] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110380700.ncl' [2025-04-21 10:38:07.415] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 10:38:07.415] [info ] [nspeng ] [ 8204:28040] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 10:38:07.422] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:07.422] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.423] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.437] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.438] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.438] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.439] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:07.440] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:07.440] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:07.440] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.440] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.455] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.455] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.456] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.456] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:07.457] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:07.458] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:07.463] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:07.463] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.463] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.479] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.480] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.481] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.482] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:07.483] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:07.483] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:07.483] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.483] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.498] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.498] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.499] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.500] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:07.501] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:07.502] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:07.507] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:07.512] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 10:38:07.516] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 10:38:07.519] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 10:38:07.524] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 10:38:07.529] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 10:38:07.533] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 10:38:07.533] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.533] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.547] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.548] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.549] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.550] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:07.550] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:07.550] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:07.551] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:07.551] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:07.566] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:07.566] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:07.567] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:07.568] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 10:38:07.573] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 10:38:07.576] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 10:38:07.580] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 10:38:07.583] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 10:38:07.586] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 10:38:07.590] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 10:38:07.591] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110380700.ncl' [2025-04-21 10:38:07.591] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110380700.ncl [2025-04-21 10:38:07.592] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110380700.ncl' [2025-04-21 10:38:07.592] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 10:38:07.592] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 10:38:37.615] [info ] [nspeng ] [ 8204:10960] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:37.615] [info ] [nspeng ] [ 8204:10960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:37.615] [warning] [nspeng ] [ 8204:10960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:37.632] [error ] [nspeng ] [ 8204:10960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:37.633] [error ] [nspeng ] [ 8204:10960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:37.634] [error ] [nspeng ] [ 8204:10960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:37.635] [error ] [nspeng ] [ 8204:10960] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:37.636] [warning] [nspeng ] [ 8204:10960] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:37.636] [info ] [nspeng ] [ 8204:10960] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:37.636] [info ] [nspeng ] [ 8204:10960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:37.636] [warning] [nspeng ] [ 8204:10960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:37.654] [error ] [nspeng ] [ 8204:10960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:37.654] [error ] [nspeng ] [ 8204:10960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:37.655] [error ] [nspeng ] [ 8204:10960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:37.657] [error ] [nspeng ] [ 8204:10960] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:37.658] [error ] [nspeng ] [ 8204:10960] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:37.659] [info ] [nspeng ] [ 8204:10960] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:37.927] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:37.927] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:37.927] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:37.945] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:37.945] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:37.946] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:37.948] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:37.949] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:37.949] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:37.949] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:37.949] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:37.964] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:37.965] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:37.965] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:37.966] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:37.967] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:37.968] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:58.938] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:58.938] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:58.938] [warning] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:58.953] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:58.954] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:58.955] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:58.956] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:58.957] [warning] [nspeng ] [ 8204: 5208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:58.957] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:58.957] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:58.957] [warning] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:58.972] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:58.975] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:58.976] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:58.977] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:58.978] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:58.979] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:58.984] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:58.984] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:58.984] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:59.000] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:59.001] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:59.002] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:59.003] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:59.003] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:59.003] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:59.004] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:59.004] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:59.018] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:59.019] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:59.020] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:59.021] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:59.022] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:59.023] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:59.029] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:59.029] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:59.029] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:59.044] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:59.045] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:59.046] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:59.047] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:59.048] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:59.048] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:59.048] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:59.048] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:59.063] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:59.064] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:59.064] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:59.066] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:59.067] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:59.068] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:59.167] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:59.167] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:59.167] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:59.193] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:59.194] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:59.195] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:59.196] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:59.197] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:59.197] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:59.197] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:59.197] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:59.230] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:59.231] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:59.232] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:59.233] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:59.233] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:59.234] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:59.240] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:59.245] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 10:38:59.249] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 10:38:59.253] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 10:38:59.257] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 10:38:59.262] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 10:38:59.265] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 10:38:59.266] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:59.266] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:59.289] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:59.290] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:59.291] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:59.292] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:59.293] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:59.293] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:59.294] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:59.294] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:59.312] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:59.312] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:59.313] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:59.314] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 10:38:59.320] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 10:38:59.324] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 10:38:59.327] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 10:38:59.331] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 10:38:59.336] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 10:38:59.340] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 10:38:59.342] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110385900.ncl' [2025-04-21 10:38:59.342] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110385900.ncl [2025-04-21 10:38:59.343] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110385900.ncl' [2025-04-21 10:38:59.343] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 10:38:59.343] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 10:38:59.360] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:59.360] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:59.360] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:59.374] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:59.375] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:59.376] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:59.377] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:59.378] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:59.378] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:59.378] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:59.378] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:59.392] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:59.393] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:59.394] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:59.395] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:59.395] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:59.396] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:59.401] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:59.401] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:59.401] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:59.414] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:59.415] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:59.416] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:59.417] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:59.418] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:59.418] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:59.418] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:59.418] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:59.431] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:59.432] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:59.433] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:59.434] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:38:59.434] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:38:59.435] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:38:59.439] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:38:59.444] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 10:38:59.449] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 10:38:59.453] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 10:38:59.457] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 10:38:59.461] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 10:38:59.464] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 10:38:59.464] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:59.466] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:59.479] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:59.480] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:59.480] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:59.481] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:38:59.482] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:38:59.482] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:38:59.482] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:38:59.482] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:38:59.498] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:38:59.499] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:38:59.500] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:38:59.501] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 10:38:59.505] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 10:38:59.509] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 10:38:59.513] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 10:38:59.518] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 10:38:59.522] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 10:38:59.525] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 10:38:59.527] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110385900.ncl' [2025-04-21 10:38:59.527] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110385900.ncl [2025-04-21 10:38:59.527] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110385900.ncl' [2025-04-21 10:38:59.528] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 10:38:59.528] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 10:39:06.647] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:39:06.647] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:06.647] [warning] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:06.664] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:06.665] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:06.666] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:06.667] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:39:06.668] [warning] [nspeng ] [ 8204: 5208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:39:06.668] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:39:06.669] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:06.669] [warning] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:06.684] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:06.684] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:06.685] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:06.686] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:39:06.687] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:39:06.688] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:39:06.692] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:39:06.695] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 10:39:06.700] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 10:39:06.703] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 10:39:06.708] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 10:39:06.712] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 10:39:06.715] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 10:39:06.716] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:06.716] [warning] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:06.728] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:06.729] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:06.730] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:06.731] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:39:06.732] [warning] [nspeng ] [ 8204: 5208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:39:06.732] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:39:06.732] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:06.732] [warning] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:06.744] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:06.745] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:06.745] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:06.746] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 10:39:06.751] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 10:39:06.755] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 10:39:06.758] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 10:39:06.761] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 10:39:06.764] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 10:39:06.767] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 10:39:06.768] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110390600.ncl' [2025-04-21 10:39:06.768] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110390600.ncl [2025-04-21 10:39:06.769] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110390600.ncl' [2025-04-21 10:39:06.769] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 10:39:06.769] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 10:39:06.782] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:39:06.782] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:06.782] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:06.793] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:06.794] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:06.795] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:06.795] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:39:06.796] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:39:06.796] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:39:06.796] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:06.796] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:06.810] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:06.810] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:06.811] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:06.812] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:39:06.813] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:39:06.813] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:39:06.818] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:39:06.818] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:06.818] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:06.829] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:06.830] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:06.831] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:06.831] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:39:06.832] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:39:06.832] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:39:06.832] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:06.832] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:06.845] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:06.845] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:06.846] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:06.847] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:39:06.848] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:39:06.848] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:39:06.852] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:39:06.855] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 10:39:06.859] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 10:39:06.862] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 10:39:06.865] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 10:39:06.869] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 10:39:06.872] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 10:39:06.872] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:06.872] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:06.885] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:06.886] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:06.887] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:06.888] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:39:06.888] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:39:06.888] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:39:06.889] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:06.889] [warning] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:06.901] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:06.902] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:06.903] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:06.904] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 10:39:06.909] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 10:39:06.912] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 10:39:06.916] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 10:39:06.919] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 10:39:06.923] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 10:39:06.926] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 10:39:06.927] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110390600.ncl' [2025-04-21 10:39:06.927] [error ] [nspeng ] [ 8204: 6360] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110390600.ncl [2025-04-21 10:39:06.928] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110390600.ncl' [2025-04-21 10:39:06.928] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 10:39:06.928] [info ] [nspeng ] [ 8204: 6360] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 10:39:08.650] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:39:08.650] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:08.650] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:08.664] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:08.665] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:08.666] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:08.667] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:39:08.668] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:39:08.668] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:39:08.668] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:08.668] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:08.684] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:08.685] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:08.686] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:08.687] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:39:08.687] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:39:08.688] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:39:08.693] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:39:08.693] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:08.693] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:08.708] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:08.709] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:08.710] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:08.711] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:39:08.712] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:39:08.712] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:39:08.712] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:08.712] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:08.726] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:08.727] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:08.728] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:08.729] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:39:08.729] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:39:08.730] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:39:08.734] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:39:08.737] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 10:39:08.741] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 10:39:08.744] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 10:39:08.747] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 10:39:08.751] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 10:39:08.754] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 10:39:08.754] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:08.754] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:08.766] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:08.767] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:08.767] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:08.768] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:39:08.769] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:39:08.769] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:39:08.769] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:08.769] [warning] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:08.783] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:08.783] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:08.784] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:08.785] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 10:39:08.790] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 10:39:08.793] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 10:39:08.797] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 10:39:08.830] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 10:39:08.833] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 10:39:08.837] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 10:39:08.838] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110390800.ncl' [2025-04-21 10:39:08.838] [error ] [nspeng ] [ 8204:10020] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110390800.ncl [2025-04-21 10:39:08.839] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110390800.ncl' [2025-04-21 10:39:08.839] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 10:39:08.839] [info ] [nspeng ] [ 8204:10020] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 10:39:13.042] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:39:13.042] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:13.042] [warning] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:13.056] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:13.057] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:13.057] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:13.058] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:39:13.059] [warning] [nspeng ] [ 8204: 5208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:39:13.059] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:39:13.059] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:39:13.059] [warning] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:39:13.076] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:39:13.078] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:39:13.079] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:39:13.080] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:39:13.080] [error ] [nspeng ] [ 8204: 5208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:39:13.081] [info ] [nspeng ] [ 8204: 5208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:40:44.696] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:40:44.696] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:40:44.696] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:40:44.725] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:40:44.726] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:40:44.727] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:40:44.732] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:40:44.733] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:40:44.733] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:40:44.733] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:40:44.733] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:40:44.749] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:40:44.750] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:40:44.751] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:40:44.753] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:40:44.754] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:40:44.755] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:40:44.759] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:40:44.759] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:40:44.760] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:40:44.776] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:40:44.777] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:40:44.778] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:40:44.779] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:40:44.780] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:40:44.780] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:40:44.780] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:40:44.781] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:40:44.797] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:40:44.797] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:40:44.799] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:40:44.800] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 10:40:44.801] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 10:40:44.801] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 10:40:44.805] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 10:40:44.809] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 10:40:44.812] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 10:40:44.816] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 10:40:44.819] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 10:40:44.823] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 10:40:44.826] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 10:40:44.826] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:40:44.827] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:40:44.839] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:40:44.840] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:40:44.841] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:40:44.842] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 10:40:44.843] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 10:40:44.843] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 10:40:44.843] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 10:40:44.843] [warning] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 10:40:44.859] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 10:40:44.859] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 10:40:44.860] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 10:40:44.861] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 10:40:44.866] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 10:40:44.869] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 10:40:44.873] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 10:40:44.876] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 10:40:44.880] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 10:40:44.883] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 10:40:44.884] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110404400.ncl' [2025-04-21 10:40:44.884] [error ] [nspeng ] [ 8204:10468] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110404400.ncl [2025-04-21 10:40:44.886] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042110404400.ncl' [2025-04-21 10:40:44.886] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 10:40:44.886] [info ] [nspeng ] [ 8204:10468] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 11:07:07.322] [info ] [nspeng ] [ 8204:11100] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 11:07:07.322] [info ] [nspeng ] [ 8204:11100] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 11:07:07.322] [warning] [nspeng ] [ 8204:11100] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 11:07:07.380] [error ] [nspeng ] [ 8204:11100] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 11:07:07.395] [error ] [nspeng ] [ 8204:11100] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 11:07:07.396] [error ] [nspeng ] [ 8204:11100] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 11:07:07.396] [error ] [nspeng ] [ 8204:11100] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 11:07:07.396] [warning] [nspeng ] [ 8204:11100] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 11:07:07.398] [info ] [nspeng ] [ 8204:11100] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 11:07:07.398] [info ] [nspeng ] [ 8204:11100] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 11:07:07.398] [warning] [nspeng ] [ 8204:11100] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 11:07:07.416] [error ] [nspeng ] [ 8204:11100] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 11:07:07.418] [error ] [nspeng ] [ 8204:11100] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 11:07:07.419] [error ] [nspeng ] [ 8204:11100] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 11:07:07.420] [error ] [nspeng ] [ 8204:11100] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 11:07:07.421] [error ] [nspeng ] [ 8204:11100] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 11:07:07.422] [info ] [nspeng ] [ 8204:11100] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 12:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 12:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 12:05:05.005] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 12:05:05.018] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 12:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 12:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 12:05:05.021] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 12:05:05.022] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 12:05:05.022] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 12:05:05.022] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 12:05:05.022] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 12:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 12:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 12:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 12:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 12:05:05.038] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 12:05:05.039] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 12:05:05.043] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 12:05:05.047] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 12:05:05.051] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 12:05:05.054] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 12:05:05.057] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 12:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 12:05:05.064] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 12:05:05.064] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 12:05:05.064] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 12:05:05.078] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 12:05:05.078] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 12:05:05.079] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 12:05:05.080] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 12:05:05.081] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 12:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 12:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 12:05:05.081] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 12:05:05.094] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 12:05:05.094] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 12:05:05.095] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 12:05:05.096] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 12:05:05.101] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 12:05:05.105] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 12:05:05.109] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 12:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 12:05:05.116] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 12:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 12:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042112050500.ncl' [2025-04-21 12:05:05.120] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042112050500.ncl [2025-04-21 12:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042112050500.ncl' [2025-04-21 12:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 12:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 16:05:05.006] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 16:05:05.007] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 16:05:05.007] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 16:05:05.022] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 16:05:05.023] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 16:05:05.024] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 16:05:05.025] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 16:05:05.026] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 16:05:05.026] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 16:05:05.026] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 16:05:05.027] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 16:05:05.043] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 16:05:05.044] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 16:05:05.045] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 16:05:05.046] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 16:05:05.046] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 16:05:05.048] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 16:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 16:05:05.057] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 16:05:05.061] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 16:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 16:05:05.069] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 16:05:05.072] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 16:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 16:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 16:05:05.076] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 16:05:05.091] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 16:05:05.093] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 16:05:05.094] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 16:05:05.095] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 16:05:05.095] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 16:05:05.096] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 16:05:05.096] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 16:05:05.096] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 16:05:05.112] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 16:05:05.113] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 16:05:05.114] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 16:05:05.115] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 16:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 16:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 16:05:05.129] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 16:05:05.133] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 16:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 16:05:05.142] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 16:05:05.143] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042116050500.ncl' [2025-04-21 16:05:05.143] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042116050500.ncl [2025-04-21 16:05:05.144] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042116050500.ncl' [2025-04-21 16:05:05.145] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 16:05:05.145] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 18:24:36.641] [info ] [nspeng ] [ 8204:24908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 18:24:36.641] [info ] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 18:24:36.642] [warning] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 18:24:36.659] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 18:24:36.660] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 18:24:36.661] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 18:24:36.662] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 18:24:36.663] [warning] [nspeng ] [ 8204:24908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 18:24:36.663] [info ] [nspeng ] [ 8204:24908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 18:24:36.663] [info ] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 18:24:36.663] [warning] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 18:24:36.679] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 18:24:36.680] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 18:24:36.680] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 18:24:36.681] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 18:24:36.682] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 18:24:36.683] [info ] [nspeng ] [ 8204:24908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 18:24:36.902] [info ] [nspeng ] [ 8204:24908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 18:24:36.902] [info ] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 18:24:36.902] [warning] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 18:24:36.917] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 18:24:36.919] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 18:24:36.920] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 18:24:36.921] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 18:24:36.922] [warning] [nspeng ] [ 8204:24908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 18:24:36.922] [info ] [nspeng ] [ 8204:24908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 18:24:36.922] [info ] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 18:24:36.922] [warning] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 18:24:36.937] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 18:24:36.940] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 18:24:36.941] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 18:24:36.942] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 18:24:36.942] [error ] [nspeng ] [ 8204:24908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 18:24:36.942] [info ] [nspeng ] [ 8204:24908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 19:38:36.885] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 19:38:36.885] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 19:38:36.885] [warning] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 19:38:36.899] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 19:38:36.900] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 19:38:36.901] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 19:38:36.902] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 19:38:36.903] [warning] [nspeng ] [ 8204:29616] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 19:38:36.903] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 19:38:36.903] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 19:38:36.903] [warning] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 19:38:36.917] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 19:38:36.918] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 19:38:36.919] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 19:38:36.919] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 19:38:36.920] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 19:38:36.921] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 19:38:36.926] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 19:38:36.926] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 19:38:36.926] [warning] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 19:38:36.941] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 19:38:36.942] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 19:38:36.943] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 19:38:36.943] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 19:38:36.944] [warning] [nspeng ] [ 8204:29616] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 19:38:36.944] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 19:38:36.945] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 19:38:36.945] [warning] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 19:38:36.960] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 19:38:36.961] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 19:38:36.962] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 19:38:36.963] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 19:38:36.964] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 19:38:36.965] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 19:38:36.970] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 19:38:36.974] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 19:38:36.978] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 19:38:36.982] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 19:38:36.985] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 19:38:36.990] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 19:38:36.993] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 19:38:36.993] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 19:38:36.993] [warning] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 19:38:37.007] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 19:38:37.008] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 19:38:37.009] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 19:38:37.010] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 19:38:37.011] [warning] [nspeng ] [ 8204:29616] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 19:38:37.011] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 19:38:37.011] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 19:38:37.011] [warning] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 19:38:37.024] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 19:38:37.025] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 19:38:37.026] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 19:38:37.027] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 19:38:37.032] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 19:38:37.035] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 19:38:37.039] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 19:38:37.042] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 19:38:37.045] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 19:38:37.049] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 19:38:37.050] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042119383600.ncl' [2025-04-21 19:38:37.050] [error ] [nspeng ] [ 8204:29616] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042119383600.ncl [2025-04-21 19:38:37.051] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042119383600.ncl' [2025-04-21 19:38:37.051] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 19:38:37.051] [info ] [nspeng ] [ 8204:29616] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 20:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 20:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 20:05:05.005] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 20:05:05.021] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 20:05:05.022] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 20:05:05.023] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 20:05:05.024] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 20:05:05.025] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 20:05:05.025] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 20:05:05.025] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 20:05:05.025] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 20:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 20:05:05.041] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 20:05:05.041] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 20:05:05.042] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 20:05:05.043] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 20:05:05.044] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 20:05:05.050] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 20:05:05.054] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 20:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 20:05:05.064] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 20:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 20:05:05.072] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 20:05:05.075] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 20:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 20:05:05.076] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 20:05:05.091] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 20:05:05.091] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 20:05:05.092] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 20:05:05.093] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 20:05:05.094] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 20:05:05.094] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 20:05:05.094] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 20:05:05.094] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 20:05:05.113] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 20:05:05.114] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 20:05:05.114] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 20:05:05.115] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 20:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 20:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 20:05:05.126] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 20:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 20:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 20:05:05.141] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 20:05:05.142] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042120050500.ncl' [2025-04-21 20:05:05.142] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042120050500.ncl [2025-04-21 20:05:05.143] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042120050500.ncl' [2025-04-21 20:05:05.143] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 20:05:05.143] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 23:45:28.761] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:28.762] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:28.762] [warning] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:28.787] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:28.788] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:28.789] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:28.790] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:28.791] [warning] [nspeng ] [ 8204:29776] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:28.791] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:28.791] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:28.791] [warning] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:28.813] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:28.814] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:28.815] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:28.816] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 23:45:28.817] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 23:45:28.818] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 23:45:28.826] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:28.826] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:28.826] [warning] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:28.857] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:28.858] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:28.859] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:28.860] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:28.861] [warning] [nspeng ] [ 8204:29776] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:28.861] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:28.861] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:28.861] [warning] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:28.893] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:28.894] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:28.895] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:28.898] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 23:45:28.900] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 23:45:28.903] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 23:45:28.911] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:28.916] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 23:45:28.921] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 23:45:28.925] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 23:45:28.929] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 23:45:28.934] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 23:45:28.938] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 23:45:28.938] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:28.939] [warning] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:28.964] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:28.965] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:28.966] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:28.967] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:28.967] [warning] [nspeng ] [ 8204:29776] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:28.968] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:28.968] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:28.968] [warning] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:28.992] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:28.993] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:28.995] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:28.996] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 23:45:29.001] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 23:45:29.006] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 23:45:29.013] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 23:45:29.017] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 23:45:29.021] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 23:45:29.026] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 23:45:29.027] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042123452800.ncl' [2025-04-21 23:45:29.027] [error ] [nspeng ] [ 8204:29776] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042123452800.ncl [2025-04-21 23:45:29.028] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042123452800.ncl' [2025-04-21 23:45:29.029] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 23:45:29.029] [info ] [nspeng ] [ 8204:29776] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 23:45:29.810] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:29.811] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:29.811] [warning] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:29.854] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:29.855] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:29.856] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:29.858] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:29.859] [warning] [nspeng ] [ 8204:27080] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:29.859] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:29.859] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:29.859] [warning] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:29.892] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:29.894] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:29.895] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:29.896] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 23:45:29.897] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 23:45:29.898] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 23:45:29.906] [info ] [nspeng ] [ 8204:26644] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:29.906] [info ] [nspeng ] [ 8204:26644] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:29.906] [warning] [nspeng ] [ 8204:26644] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:29.937] [error ] [nspeng ] [ 8204:26644] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:29.938] [error ] [nspeng ] [ 8204:26644] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:29.939] [error ] [nspeng ] [ 8204:26644] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:29.941] [error ] [nspeng ] [ 8204:26644] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:29.942] [warning] [nspeng ] [ 8204:26644] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:29.942] [info ] [nspeng ] [ 8204:26644] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:29.942] [info ] [nspeng ] [ 8204:26644] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:29.942] [warning] [nspeng ] [ 8204:26644] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:29.967] [error ] [nspeng ] [ 8204:26644] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:29.968] [error ] [nspeng ] [ 8204:26644] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:29.969] [error ] [nspeng ] [ 8204:26644] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:29.970] [error ] [nspeng ] [ 8204:26644] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 23:45:29.971] [error ] [nspeng ] [ 8204:26644] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 23:45:29.973] [info ] [nspeng ] [ 8204:26644] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 23:45:30.599] [info ] [nspeng ] [ 8204:29684] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:30.600] [info ] [nspeng ] [ 8204:29684] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:30.600] [warning] [nspeng ] [ 8204:29684] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:30.620] [error ] [nspeng ] [ 8204:29684] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:30.620] [error ] [nspeng ] [ 8204:29684] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:30.621] [error ] [nspeng ] [ 8204:29684] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:30.623] [error ] [nspeng ] [ 8204:29684] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:30.624] [warning] [nspeng ] [ 8204:29684] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:30.624] [info ] [nspeng ] [ 8204:29684] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:30.624] [info ] [nspeng ] [ 8204:29684] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:30.624] [warning] [nspeng ] [ 8204:29684] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:30.647] [error ] [nspeng ] [ 8204:29684] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:30.648] [error ] [nspeng ] [ 8204:29684] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:30.649] [error ] [nspeng ] [ 8204:29684] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:30.650] [error ] [nspeng ] [ 8204:29684] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 23:45:30.651] [error ] [nspeng ] [ 8204:29684] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 23:45:30.652] [info ] [nspeng ] [ 8204:29684] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 23:45:30.658] [info ] [nspeng ] [ 8204:29520] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:30.658] [info ] [nspeng ] [ 8204:29520] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:30.658] [warning] [nspeng ] [ 8204:29520] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:30.687] [error ] [nspeng ] [ 8204:29520] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:30.687] [error ] [nspeng ] [ 8204:29520] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:30.692] [error ] [nspeng ] [ 8204:29520] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:30.695] [error ] [nspeng ] [ 8204:29520] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:30.696] [warning] [nspeng ] [ 8204:29520] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:30.696] [info ] [nspeng ] [ 8204:29520] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:30.696] [info ] [nspeng ] [ 8204:29520] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:30.696] [warning] [nspeng ] [ 8204:29520] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:30.725] [error ] [nspeng ] [ 8204:29520] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:30.726] [error ] [nspeng ] [ 8204:29520] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:30.727] [error ] [nspeng ] [ 8204:29520] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:30.728] [error ] [nspeng ] [ 8204:29520] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 23:45:30.729] [error ] [nspeng ] [ 8204:29520] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 23:45:30.730] [info ] [nspeng ] [ 8204:29520] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 23:45:30.737] [info ] [nspeng ] [ 8204:18860] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:30.737] [info ] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:30.738] [warning] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:30.771] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:30.772] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:30.773] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:30.775] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:30.776] [warning] [nspeng ] [ 8204:18860] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:30.776] [info ] [nspeng ] [ 8204:18860] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:30.776] [info ] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:30.776] [warning] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:30.811] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:30.813] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:30.818] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:30.821] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 23:45:30.823] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 23:45:30.824] [info ] [nspeng ] [ 8204:18860] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 23:45:30.836] [info ] [nspeng ] [ 8204:25984] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:30.837] [info ] [nspeng ] [ 8204:25984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:30.837] [warning] [nspeng ] [ 8204:25984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:30.887] [error ] [nspeng ] [ 8204:25984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:30.889] [error ] [nspeng ] [ 8204:25984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:30.892] [error ] [nspeng ] [ 8204:25984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:30.916] [error ] [nspeng ] [ 8204:25984] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:30.933] [warning] [nspeng ] [ 8204:25984] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:30.933] [info ] [nspeng ] [ 8204:25984] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:30.934] [info ] [nspeng ] [ 8204:25984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:30.934] [warning] [nspeng ] [ 8204:25984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:30.984] [error ] [nspeng ] [ 8204:25984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:30.986] [error ] [nspeng ] [ 8204:25984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:30.987] [error ] [nspeng ] [ 8204:25984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:30.988] [error ] [nspeng ] [ 8204:25984] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 23:45:30.989] [error ] [nspeng ] [ 8204:25984] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 23:45:30.991] [info ] [nspeng ] [ 8204:25984] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 23:45:31.005] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:31.005] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:31.005] [warning] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:31.071] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:31.072] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:31.073] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:31.075] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:31.076] [warning] [nspeng ] [ 8204: 4216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:31.076] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:31.076] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:31.076] [warning] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:31.113] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:31.114] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:31.115] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:31.116] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 23:45:31.117] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 23:45:31.118] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 23:45:31.125] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:31.131] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 23:45:31.137] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 23:45:31.143] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 23:45:31.147] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 23:45:31.152] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 23:45:31.157] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 23:45:31.157] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:31.157] [warning] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:31.193] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:31.193] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:31.195] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:31.196] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:31.197] [warning] [nspeng ] [ 8204: 4216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:31.197] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:31.197] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:31.197] [warning] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:31.225] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:31.226] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:31.227] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:31.228] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 23:45:31.234] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 23:45:31.239] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 23:45:31.244] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 23:45:31.249] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 23:45:31.254] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 23:45:31.260] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 23:45:31.261] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042123453100.ncl' [2025-04-21 23:45:31.262] [error ] [nspeng ] [ 8204: 4216] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042123453100.ncl [2025-04-21 23:45:31.263] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042123453100.ncl' [2025-04-21 23:45:31.263] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 23:45:31.263] [info ] [nspeng ] [ 8204: 4216] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 23:45:31.290] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:31.290] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:31.290] [warning] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:31.315] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:31.316] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:31.317] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:31.318] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:31.319] [warning] [nspeng ] [ 8204:27080] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:31.319] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:31.319] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:31.319] [warning] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:31.351] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:31.351] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:31.352] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:31.354] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 23:45:31.355] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 23:45:31.357] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 23:45:31.368] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:31.369] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:31.369] [warning] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:31.398] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:31.399] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:31.400] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:31.401] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:31.403] [warning] [nspeng ] [ 8204:27080] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:31.403] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:31.403] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:31.403] [warning] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:31.433] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:31.435] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:31.436] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:31.437] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 23:45:31.438] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 23:45:31.439] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 23:45:31.446] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:31.450] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 23:45:31.456] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 23:45:31.462] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 23:45:31.467] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 23:45:31.473] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 23:45:31.478] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 23:45:31.478] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:31.478] [warning] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:31.505] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:31.507] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:31.508] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:31.510] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:31.511] [warning] [nspeng ] [ 8204:27080] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:31.511] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:31.511] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:31.512] [warning] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:31.535] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:31.536] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:31.537] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:31.539] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 23:45:31.546] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 23:45:31.551] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 23:45:31.555] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 23:45:31.560] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 23:45:31.564] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 23:45:31.569] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 23:45:31.571] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042123453100.ncl' [2025-04-21 23:45:31.571] [error ] [nspeng ] [ 8204:27080] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042123453100.ncl [2025-04-21 23:45:31.574] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042123453100.ncl' [2025-04-21 23:45:31.575] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 23:45:31.575] [info ] [nspeng ] [ 8204:27080] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 23:45:32.434] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:32.434] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:32.434] [warning] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:32.456] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:32.457] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:32.458] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:32.458] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:32.459] [warning] [nspeng ] [ 8204: 4292] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:32.459] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:32.459] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:32.459] [warning] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:32.486] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:32.487] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:32.487] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:32.488] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 23:45:32.489] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 23:45:32.490] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 23:45:32.496] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:32.497] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:32.497] [warning] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:32.521] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:32.523] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:32.525] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:32.526] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:32.527] [warning] [nspeng ] [ 8204: 4292] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:32.527] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:32.527] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:32.527] [warning] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:32.547] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:32.548] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:32.549] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:32.550] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 23:45:32.551] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 23:45:32.555] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-21 23:45:32.560] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:32.565] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-21 23:45:32.570] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-21 23:45:32.574] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-21 23:45:32.578] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-21 23:45:32.581] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-21 23:45:32.585] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-21 23:45:32.586] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:32.586] [warning] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:32.603] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:32.604] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:32.605] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:32.606] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:32.607] [warning] [nspeng ] [ 8204: 4292] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:32.607] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:32.607] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:32.607] [warning] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:32.624] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:32.625] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:32.626] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:32.627] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-21 23:45:32.632] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-21 23:45:32.637] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-21 23:45:32.641] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-21 23:45:32.646] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-21 23:45:32.650] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-21 23:45:32.655] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-21 23:45:32.656] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042123453200.ncl' [2025-04-21 23:45:32.656] [error ] [nspeng ] [ 8204: 4292] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042123453200.ncl [2025-04-21 23:45:32.657] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042123453200.ncl' [2025-04-21 23:45:32.657] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-21 23:45:32.657] [info ] [nspeng ] [ 8204: 4292] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-21 23:45:37.844] [info ] [nspeng ] [ 8204:18860] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-21 23:45:37.845] [info ] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:37.845] [warning] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:37.863] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:37.864] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:37.866] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:37.867] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-21 23:45:37.868] [warning] [nspeng ] [ 8204:18860] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-21 23:45:37.868] [info ] [nspeng ] [ 8204:18860] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-21 23:45:37.868] [info ] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-21 23:45:37.868] [warning] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-21 23:45:37.886] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-21 23:45:37.887] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-21 23:45:37.888] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-21 23:45:37.889] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-21 23:45:37.890] [error ] [nspeng ] [ 8204:18860] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-21 23:45:37.891] [info ] [nspeng ] [ 8204:18860] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 00:00:25.124] [info ] [nspeng ] [ 8204:30004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 00:00:25.124] [info ] [nspeng ] [ 8204:30004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 00:00:25.124] [warning] [nspeng ] [ 8204:30004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 00:00:25.140] [error ] [nspeng ] [ 8204:30004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 00:00:25.141] [error ] [nspeng ] [ 8204:30004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 00:00:25.142] [error ] [nspeng ] [ 8204:30004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 00:00:25.143] [error ] [nspeng ] [ 8204:30004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 00:00:25.143] [warning] [nspeng ] [ 8204:30004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 00:00:25.144] [info ] [nspeng ] [ 8204:30004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 00:00:25.144] [info ] [nspeng ] [ 8204:30004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 00:00:25.144] [warning] [nspeng ] [ 8204:30004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 00:00:25.158] [error ] [nspeng ] [ 8204:30004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 00:00:25.159] [error ] [nspeng ] [ 8204:30004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 00:00:25.159] [error ] [nspeng ] [ 8204:30004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 00:00:25.160] [error ] [nspeng ] [ 8204:30004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 00:00:25.160] [error ] [nspeng ] [ 8204:30004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 00:00:25.161] [info ] [nspeng ] [ 8204:30004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 00:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 00:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 00:05:05.005] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 00:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 00:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 00:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 00:05:05.021] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 00:05:05.022] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 00:05:05.022] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 00:05:05.022] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 00:05:05.023] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 00:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 00:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 00:05:05.038] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 00:05:05.039] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 00:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 00:05:05.041] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 00:05:05.045] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 00:05:05.049] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-22 00:05:05.053] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-22 00:05:05.057] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-22 00:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-22 00:05:05.063] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-22 00:05:05.067] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-22 00:05:05.067] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 00:05:05.067] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 00:05:05.080] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 00:05:05.081] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 00:05:05.082] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 00:05:05.083] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 00:05:05.083] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 00:05:05.084] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 00:05:05.084] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 00:05:05.084] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 00:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 00:05:05.100] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 00:05:05.101] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 00:05:05.102] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-22 00:05:05.111] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-22 00:05:05.115] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-22 00:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-22 00:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-22 00:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-22 00:05:05.130] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-22 00:05:05.131] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042200050500.ncl' [2025-04-22 00:05:05.131] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042200050500.ncl [2025-04-22 00:05:05.132] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042200050500.ncl' [2025-04-22 00:05:05.132] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-22 00:05:05.132] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-22 01:53:18.516] [info ] [nspeng ] [ 8204:25796] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 01:53:18.516] [info ] [nspeng ] [ 8204:25796] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 01:53:18.516] [warning] [nspeng ] [ 8204:25796] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 01:53:18.528] [error ] [nspeng ] [ 8204:25796] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 01:53:18.529] [error ] [nspeng ] [ 8204:25796] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 01:53:18.530] [error ] [nspeng ] [ 8204:25796] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 01:53:18.531] [error ] [nspeng ] [ 8204:25796] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 01:53:18.532] [warning] [nspeng ] [ 8204:25796] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 01:53:18.532] [info ] [nspeng ] [ 8204:25796] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 01:53:18.532] [info ] [nspeng ] [ 8204:25796] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 01:53:18.532] [warning] [nspeng ] [ 8204:25796] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 01:53:18.547] [error ] [nspeng ] [ 8204:25796] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 01:53:18.547] [error ] [nspeng ] [ 8204:25796] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 01:53:18.548] [error ] [nspeng ] [ 8204:25796] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 01:53:18.550] [error ] [nspeng ] [ 8204:25796] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 01:53:18.551] [error ] [nspeng ] [ 8204:25796] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 01:53:18.552] [info ] [nspeng ] [ 8204:25796] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 01:55:17.612] [info ] [nspeng ] [ 8204:27508] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 01:55:17.612] [info ] [nspeng ] [ 8204:27508] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 01:55:17.612] [warning] [nspeng ] [ 8204:27508] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 01:55:17.625] [error ] [nspeng ] [ 8204:27508] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 01:55:17.626] [error ] [nspeng ] [ 8204:27508] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 01:55:17.627] [error ] [nspeng ] [ 8204:27508] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 01:55:17.628] [error ] [nspeng ] [ 8204:27508] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 01:55:17.628] [warning] [nspeng ] [ 8204:27508] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 01:55:17.628] [info ] [nspeng ] [ 8204:27508] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 01:55:17.629] [info ] [nspeng ] [ 8204:27508] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 01:55:17.629] [warning] [nspeng ] [ 8204:27508] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 01:55:17.641] [error ] [nspeng ] [ 8204:27508] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 01:55:17.642] [error ] [nspeng ] [ 8204:27508] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 01:55:17.643] [error ] [nspeng ] [ 8204:27508] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 01:55:17.644] [error ] [nspeng ] [ 8204:27508] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 01:55:17.644] [error ] [nspeng ] [ 8204:27508] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 01:55:17.645] [info ] [nspeng ] [ 8204:27508] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 02:15:15.802] [info ] [nspeng ] [ 8204:18416] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 02:15:15.802] [info ] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 02:15:15.802] [warning] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 02:15:15.816] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 02:15:15.817] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 02:15:15.817] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 02:15:15.818] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 02:15:15.819] [warning] [nspeng ] [ 8204:18416] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 02:15:15.819] [info ] [nspeng ] [ 8204:18416] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 02:15:15.819] [info ] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 02:15:15.819] [warning] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 02:15:15.834] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 02:15:15.835] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 02:15:15.835] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 02:15:15.836] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 02:15:15.837] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 02:15:15.838] [info ] [nspeng ] [ 8204:18416] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 02:15:15.986] [info ] [nspeng ] [ 8204:18416] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 02:15:15.986] [info ] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 02:15:15.986] [warning] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 02:15:16.000] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 02:15:16.000] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 02:15:16.001] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 02:15:16.002] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 02:15:16.003] [warning] [nspeng ] [ 8204:18416] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 02:15:16.003] [info ] [nspeng ] [ 8204:18416] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 02:15:16.003] [info ] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 02:15:16.003] [warning] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 02:15:16.017] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 02:15:16.018] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 02:15:16.019] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 02:15:16.020] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 02:15:16.020] [error ] [nspeng ] [ 8204:18416] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 02:15:16.021] [info ] [nspeng ] [ 8204:18416] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 02:24:36.717] [info ] [nspeng ] [ 8204: 8124] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 02:24:36.717] [info ] [nspeng ] [ 8204: 8124] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 02:24:36.717] [warning] [nspeng ] [ 8204: 8124] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 02:24:36.733] [error ] [nspeng ] [ 8204: 8124] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 02:24:36.734] [error ] [nspeng ] [ 8204: 8124] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 02:24:36.735] [error ] [nspeng ] [ 8204: 8124] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 02:24:36.736] [error ] [nspeng ] [ 8204: 8124] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 02:24:36.737] [warning] [nspeng ] [ 8204: 8124] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 02:24:36.737] [info ] [nspeng ] [ 8204: 8124] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 02:24:36.737] [info ] [nspeng ] [ 8204: 8124] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 02:24:36.737] [warning] [nspeng ] [ 8204: 8124] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 02:24:36.751] [error ] [nspeng ] [ 8204: 8124] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 02:24:36.752] [error ] [nspeng ] [ 8204: 8124] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 02:24:36.753] [error ] [nspeng ] [ 8204: 8124] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 02:24:36.753] [error ] [nspeng ] [ 8204: 8124] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 02:24:36.754] [error ] [nspeng ] [ 8204: 8124] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 02:24:36.755] [info ] [nspeng ] [ 8204: 8124] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 02:24:36.760] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 02:24:36.760] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 02:24:36.760] [warning] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 02:24:36.775] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 02:24:36.776] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 02:24:36.777] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 02:24:36.778] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 02:24:36.779] [warning] [nspeng ] [ 8204: 4772] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 02:24:36.779] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 02:24:36.779] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 02:24:36.779] [warning] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 02:24:36.794] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 02:24:36.794] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 02:24:36.795] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 02:24:36.796] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 02:24:36.797] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 02:24:36.798] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 02:24:36.992] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 02:24:36.992] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 02:24:36.993] [warning] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 02:24:37.008] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 02:24:37.009] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 02:24:37.010] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 02:24:37.011] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 02:24:37.011] [warning] [nspeng ] [ 8204: 4772] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 02:24:37.011] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 02:24:37.012] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 02:24:37.012] [warning] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 02:24:37.026] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 02:24:37.027] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 02:24:37.027] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 02:24:37.028] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 02:24:37.030] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 02:24:37.031] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 03:14:55.312] [info ] [nspeng ] [ 8204: 5604] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 03:14:55.312] [info ] [nspeng ] [ 8204: 5604] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 03:14:55.313] [warning] [nspeng ] [ 8204: 5604] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 03:14:55.337] [error ] [nspeng ] [ 8204: 5604] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 03:14:55.338] [error ] [nspeng ] [ 8204: 5604] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 03:14:55.339] [error ] [nspeng ] [ 8204: 5604] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 03:14:55.340] [error ] [nspeng ] [ 8204: 5604] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 03:14:55.341] [warning] [nspeng ] [ 8204: 5604] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 03:14:55.341] [info ] [nspeng ] [ 8204: 5604] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 03:14:55.341] [info ] [nspeng ] [ 8204: 5604] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 03:14:55.341] [warning] [nspeng ] [ 8204: 5604] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 03:14:55.355] [error ] [nspeng ] [ 8204: 5604] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 03:14:55.355] [error ] [nspeng ] [ 8204: 5604] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 03:14:55.356] [error ] [nspeng ] [ 8204: 5604] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 03:14:55.357] [error ] [nspeng ] [ 8204: 5604] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 03:14:55.358] [error ] [nspeng ] [ 8204: 5604] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 03:14:55.359] [info ] [nspeng ] [ 8204: 5604] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 04:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 04:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 04:05:05.005] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 04:05:05.017] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 04:05:05.018] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 04:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 04:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 04:05:05.020] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 04:05:05.020] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 04:05:05.021] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 04:05:05.021] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 04:05:05.031] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 04:05:05.032] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 04:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 04:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 04:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 04:05:05.038] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 04:05:05.042] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 04:05:05.045] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-22 04:05:05.049] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-22 04:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-22 04:05:05.055] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-22 04:05:05.059] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-22 04:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-22 04:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 04:05:05.062] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 04:05:05.073] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 04:05:05.074] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 04:05:05.075] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 04:05:05.076] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 04:05:05.076] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 04:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 04:05:05.077] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 04:05:05.077] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 04:05:05.088] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 04:05:05.089] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 04:05:05.090] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 04:05:05.090] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-22 04:05:05.095] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-22 04:05:05.098] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-22 04:05:05.101] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-22 04:05:05.104] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-22 04:05:05.107] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-22 04:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-22 04:05:05.111] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042204050500.ncl' [2025-04-22 04:05:05.111] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042204050500.ncl [2025-04-22 04:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042204050500.ncl' [2025-04-22 04:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-22 04:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-22 06:10:55.795] [info ] [nspeng ] [ 8204:29452] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 06:10:55.795] [info ] [nspeng ] [ 8204:29452] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 06:10:55.795] [warning] [nspeng ] [ 8204:29452] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 06:10:55.810] [error ] [nspeng ] [ 8204:29452] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 06:10:55.810] [error ] [nspeng ] [ 8204:29452] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 06:10:55.810] [error ] [nspeng ] [ 8204:29452] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 06:10:55.811] [error ] [nspeng ] [ 8204:29452] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 06:10:55.812] [warning] [nspeng ] [ 8204:29452] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 06:10:55.812] [info ] [nspeng ] [ 8204:29452] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 06:10:55.813] [info ] [nspeng ] [ 8204:29452] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 06:10:55.813] [warning] [nspeng ] [ 8204:29452] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 06:10:55.825] [error ] [nspeng ] [ 8204:29452] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 06:10:55.826] [error ] [nspeng ] [ 8204:29452] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 06:10:55.827] [error ] [nspeng ] [ 8204:29452] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 06:10:55.828] [error ] [nspeng ] [ 8204:29452] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 06:10:55.829] [error ] [nspeng ] [ 8204:29452] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 06:10:55.831] [info ] [nspeng ] [ 8204:29452] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 07:13:24.312] [info ] [nspeng ] [ 8204: 6760] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 07:13:24.313] [info ] [nspeng ] [ 8204: 6760] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 07:13:24.313] [warning] [nspeng ] [ 8204: 6760] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 07:13:24.323] [error ] [nspeng ] [ 8204: 6760] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 07:13:24.324] [error ] [nspeng ] [ 8204: 6760] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 07:13:24.324] [error ] [nspeng ] [ 8204: 6760] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 07:13:24.325] [error ] [nspeng ] [ 8204: 6760] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 07:13:24.326] [warning] [nspeng ] [ 8204: 6760] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 07:13:24.326] [info ] [nspeng ] [ 8204: 6760] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 07:13:24.326] [info ] [nspeng ] [ 8204: 6760] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 07:13:24.326] [warning] [nspeng ] [ 8204: 6760] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 07:13:24.338] [error ] [nspeng ] [ 8204: 6760] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 07:13:24.338] [error ] [nspeng ] [ 8204: 6760] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 07:13:24.338] [error ] [nspeng ] [ 8204: 6760] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 07:13:24.339] [error ] [nspeng ] [ 8204: 6760] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 07:13:24.340] [error ] [nspeng ] [ 8204: 6760] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 07:13:24.341] [info ] [nspeng ] [ 8204: 6760] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 08:05:05.003] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 08:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 08:05:05.004] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 08:05:05.017] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 08:05:05.017] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 08:05:05.018] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 08:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 08:05:05.020] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 08:05:05.020] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 08:05:05.020] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 08:05:05.020] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 08:05:05.031] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 08:05:05.031] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 08:05:05.032] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 08:05:05.033] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 08:05:05.033] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 08:05:05.034] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 08:05:05.038] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 08:05:05.042] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-22 08:05:05.046] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-22 08:05:05.049] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-22 08:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-22 08:05:05.055] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-22 08:05:05.058] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-22 08:05:05.058] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 08:05:05.058] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 08:05:05.071] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 08:05:05.071] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 08:05:05.072] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 08:05:05.073] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 08:05:05.073] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 08:05:05.073] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 08:05:05.073] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 08:05:05.073] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 08:05:05.086] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 08:05:05.086] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 08:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 08:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-22 08:05:05.093] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-22 08:05:05.095] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-22 08:05:05.098] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-22 08:05:05.102] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-22 08:05:05.105] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-22 08:05:05.108] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-22 08:05:05.109] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042208050500.ncl' [2025-04-22 08:05:05.109] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042208050500.ncl [2025-04-22 08:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042208050500.ncl' [2025-04-22 08:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-22 08:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-22 10:24:36.743] [info ] [nspeng ] [ 8204:18492] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 10:24:36.743] [info ] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 10:24:36.743] [warning] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 10:24:36.756] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 10:24:36.757] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 10:24:36.758] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 10:24:36.759] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 10:24:36.759] [warning] [nspeng ] [ 8204:18492] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 10:24:36.759] [info ] [nspeng ] [ 8204:18492] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 10:24:36.760] [info ] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 10:24:36.760] [warning] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 10:24:36.773] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 10:24:36.774] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 10:24:36.774] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 10:24:36.775] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 10:24:36.776] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 10:24:36.777] [info ] [nspeng ] [ 8204:18492] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 10:24:36.983] [info ] [nspeng ] [ 8204:18492] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 10:24:36.984] [info ] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 10:24:36.984] [warning] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 10:24:36.999] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 10:24:36.999] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 10:24:37.000] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 10:24:37.001] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 10:24:37.002] [warning] [nspeng ] [ 8204:18492] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 10:24:37.002] [info ] [nspeng ] [ 8204:18492] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 10:24:37.002] [info ] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 10:24:37.002] [warning] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 10:24:37.015] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 10:24:37.016] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 10:24:37.017] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 10:24:37.018] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 10:24:37.019] [error ] [nspeng ] [ 8204:18492] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 10:24:37.019] [info ] [nspeng ] [ 8204:18492] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 12:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 12:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 12:05:05.004] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 12:05:05.017] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 12:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 12:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 12:05:05.021] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 12:05:05.022] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 12:05:05.022] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 12:05:05.022] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 12:05:05.022] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 12:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 12:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 12:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 12:05:05.038] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 12:05:05.039] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 12:05:05.040] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 12:05:05.043] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 12:05:05.047] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-22 12:05:05.051] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-22 12:05:05.054] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-22 12:05:05.056] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-22 12:05:05.059] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-22 12:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-22 12:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 12:05:05.062] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 12:05:05.076] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 12:05:05.077] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 12:05:05.078] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 12:05:05.079] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 12:05:05.079] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 12:05:05.079] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 12:05:05.080] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 12:05:05.080] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 12:05:05.093] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 12:05:05.093] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 12:05:05.094] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 12:05:05.095] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-22 12:05:05.099] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-22 12:05:05.103] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-22 12:05:05.106] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-22 12:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-22 12:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-22 12:05:05.116] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-22 12:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042212050500.ncl' [2025-04-22 12:05:05.117] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042212050500.ncl [2025-04-22 12:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042212050500.ncl' [2025-04-22 12:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-22 12:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-22 16:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 16:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 16:05:05.004] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 16:05:05.018] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 16:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 16:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 16:05:05.021] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 16:05:05.021] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 16:05:05.021] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 16:05:05.021] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 16:05:05.021] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 16:05:05.033] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 16:05:05.034] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 16:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 16:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 16:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 16:05:05.037] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 16:05:05.041] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 16:05:05.045] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-22 16:05:05.047] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-22 16:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-22 16:05:05.055] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-22 16:05:05.058] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-22 16:05:05.061] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-22 16:05:05.061] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 16:05:05.061] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 16:05:05.074] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 16:05:05.075] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 16:05:05.075] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 16:05:05.076] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 16:05:05.081] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 16:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 16:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 16:05:05.081] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 16:05:05.095] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 16:05:05.097] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 16:05:05.098] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 16:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-22 16:05:05.104] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-22 16:05:05.107] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-22 16:05:05.111] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-22 16:05:05.114] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-22 16:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-22 16:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-22 16:05:05.122] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042216050500.ncl' [2025-04-22 16:05:05.122] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042216050500.ncl [2025-04-22 16:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042216050500.ncl' [2025-04-22 16:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-22 16:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-22 18:24:36.785] [info ] [nspeng ] [ 8204:27608] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 18:24:36.785] [info ] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 18:24:36.785] [warning] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 18:24:36.797] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 18:24:36.797] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 18:24:36.798] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 18:24:36.799] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 18:24:36.800] [warning] [nspeng ] [ 8204:27608] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 18:24:36.800] [info ] [nspeng ] [ 8204:27608] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 18:24:36.800] [info ] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 18:24:36.800] [warning] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 18:24:36.811] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 18:24:36.812] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 18:24:36.813] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 18:24:36.813] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 18:24:36.814] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 18:24:36.815] [info ] [nspeng ] [ 8204:27608] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 18:24:37.004] [info ] [nspeng ] [ 8204:27608] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 18:24:37.004] [info ] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 18:24:37.004] [warning] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 18:24:37.017] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 18:24:37.018] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 18:24:37.019] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 18:24:37.020] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 18:24:37.021] [warning] [nspeng ] [ 8204:27608] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 18:24:37.021] [info ] [nspeng ] [ 8204:27608] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 18:24:37.021] [info ] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 18:24:37.021] [warning] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 18:24:37.034] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 18:24:37.034] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 18:24:37.034] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 18:24:37.035] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 18:24:37.036] [error ] [nspeng ] [ 8204:27608] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 18:24:37.036] [info ] [nspeng ] [ 8204:27608] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 20:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 20:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 20:05:05.005] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 20:05:05.016] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 20:05:05.017] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 20:05:05.018] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 20:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 20:05:05.020] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 20:05:05.020] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 20:05:05.020] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 20:05:05.020] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 20:05:05.030] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 20:05:05.031] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 20:05:05.032] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 20:05:05.032] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-22 20:05:05.033] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-22 20:05:05.034] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-22 20:05:05.039] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-22 20:05:05.043] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-22 20:05:05.047] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-22 20:05:05.050] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-22 20:05:05.053] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-22 20:05:05.057] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-22 20:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-22 20:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 20:05:05.060] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 20:05:05.072] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 20:05:05.073] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 20:05:05.074] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 20:05:05.075] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-22 20:05:05.076] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-22 20:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-22 20:05:05.077] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-22 20:05:05.077] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-22 20:05:05.089] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-22 20:05:05.090] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-22 20:05:05.091] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-22 20:05:05.091] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-22 20:05:05.095] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-22 20:05:05.099] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-22 20:05:05.102] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-22 20:05:05.106] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-22 20:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-22 20:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-22 20:05:05.114] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042220050500.ncl' [2025-04-22 20:05:05.114] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042220050500.ncl [2025-04-22 20:05:05.115] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042220050500.ncl' [2025-04-22 20:05:05.115] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-22 20:05:05.116] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 00:00:26.626] [info ] [nspeng ] [ 8204:23520] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 00:00:26.626] [info ] [nspeng ] [ 8204:23520] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 00:00:26.626] [warning] [nspeng ] [ 8204:23520] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 00:00:26.643] [error ] [nspeng ] [ 8204:23520] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 00:00:26.644] [error ] [nspeng ] [ 8204:23520] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 00:00:26.645] [error ] [nspeng ] [ 8204:23520] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 00:00:26.646] [error ] [nspeng ] [ 8204:23520] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 00:00:26.647] [warning] [nspeng ] [ 8204:23520] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 00:00:26.647] [info ] [nspeng ] [ 8204:23520] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 00:00:26.647] [info ] [nspeng ] [ 8204:23520] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 00:00:26.647] [warning] [nspeng ] [ 8204:23520] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 00:00:26.658] [error ] [nspeng ] [ 8204:23520] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 00:00:26.659] [error ] [nspeng ] [ 8204:23520] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 00:00:26.660] [error ] [nspeng ] [ 8204:23520] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 00:00:26.661] [error ] [nspeng ] [ 8204:23520] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 00:00:26.662] [error ] [nspeng ] [ 8204:23520] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 00:00:26.663] [info ] [nspeng ] [ 8204:23520] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 00:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 00:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 00:05:05.005] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 00:05:05.031] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 00:05:05.032] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 00:05:05.032] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 00:05:05.034] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 00:05:05.035] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 00:05:05.035] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 00:05:05.035] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 00:05:05.035] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 00:05:05.049] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 00:05:05.050] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 00:05:05.051] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 00:05:05.051] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 00:05:05.052] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 00:05:05.053] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 00:05:05.057] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 00:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 00:05:05.066] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 00:05:05.069] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 00:05:05.073] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 00:05:05.077] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 00:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 00:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 00:05:05.081] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 00:05:05.093] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 00:05:05.093] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 00:05:05.094] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 00:05:05.095] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 00:05:05.096] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 00:05:05.096] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 00:05:05.097] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 00:05:05.097] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 00:05:05.112] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 00:05:05.113] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 00:05:05.113] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 00:05:05.114] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 00:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 00:05:05.122] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 00:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 00:05:05.128] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 00:05:05.131] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 00:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 00:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042300050500.ncl' [2025-04-23 00:05:05.135] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042300050500.ncl [2025-04-23 00:05:05.136] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042300050500.ncl' [2025-04-23 00:05:05.136] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 00:05:05.137] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 01:33:25.313] [info ] [nspeng ] [ 8204:25824] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 01:33:25.313] [info ] [nspeng ] [ 8204:25824] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:33:25.313] [warning] [nspeng ] [ 8204:25824] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:33:25.325] [error ] [nspeng ] [ 8204:25824] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:33:25.326] [error ] [nspeng ] [ 8204:25824] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:33:25.326] [error ] [nspeng ] [ 8204:25824] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:33:25.327] [error ] [nspeng ] [ 8204:25824] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 01:33:25.328] [warning] [nspeng ] [ 8204:25824] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 01:33:25.328] [info ] [nspeng ] [ 8204:25824] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 01:33:25.328] [info ] [nspeng ] [ 8204:25824] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:33:25.329] [warning] [nspeng ] [ 8204:25824] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:33:25.342] [error ] [nspeng ] [ 8204:25824] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:33:25.343] [error ] [nspeng ] [ 8204:25824] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:33:25.344] [error ] [nspeng ] [ 8204:25824] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:33:25.345] [error ] [nspeng ] [ 8204:25824] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 01:33:25.345] [error ] [nspeng ] [ 8204:25824] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 01:33:25.346] [info ] [nspeng ] [ 8204:25824] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 01:53:22.506] [info ] [nspeng ] [ 8204:29100] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 01:53:22.507] [info ] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:22.507] [warning] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:22.519] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:22.520] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:22.521] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:22.523] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 01:53:22.524] [warning] [nspeng ] [ 8204:29100] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 01:53:22.524] [info ] [nspeng ] [ 8204:29100] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 01:53:22.524] [info ] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:22.524] [warning] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:22.536] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:22.537] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:22.538] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:22.539] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 01:53:22.540] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 01:53:22.540] [info ] [nspeng ] [ 8204:29100] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 01:53:22.726] [info ] [nspeng ] [ 8204:29100] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 01:53:22.726] [info ] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:22.726] [warning] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:22.746] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:22.746] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:22.747] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:22.748] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 01:53:22.749] [warning] [nspeng ] [ 8204:29100] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 01:53:22.749] [info ] [nspeng ] [ 8204:29100] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 01:53:22.749] [info ] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:22.750] [warning] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:22.768] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:22.768] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:22.769] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:22.770] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 01:53:22.771] [error ] [nspeng ] [ 8204:29100] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 01:53:22.771] [info ] [nspeng ] [ 8204:29100] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 01:53:23.987] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 01:53:23.988] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:23.988] [warning] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:24.017] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:24.018] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:24.019] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:24.020] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 01:53:24.021] [warning] [nspeng ] [ 8204: 9552] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 01:53:24.021] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 01:53:24.021] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:24.021] [warning] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:24.039] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:24.040] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:24.040] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:24.041] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 01:53:24.042] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 01:53:24.043] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 01:53:24.050] [info ] [nspeng ] [ 8204:25904] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 01:53:24.050] [info ] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:24.050] [warning] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:24.071] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:24.072] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:24.073] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:24.074] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 01:53:24.075] [warning] [nspeng ] [ 8204:25904] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 01:53:24.075] [info ] [nspeng ] [ 8204:25904] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 01:53:24.075] [info ] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:24.075] [warning] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:24.093] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:24.094] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:24.095] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:24.096] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 01:53:24.097] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 01:53:24.098] [info ] [nspeng ] [ 8204:25904] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 01:53:24.481] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 01:53:24.481] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:24.482] [warning] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:24.503] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:24.504] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:24.504] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:24.505] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 01:53:24.506] [warning] [nspeng ] [ 8204: 9552] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 01:53:24.506] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 01:53:24.507] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:24.507] [warning] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:24.526] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:24.527] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:24.528] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:24.529] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 01:53:24.530] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 01:53:24.530] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 01:53:24.537] [info ] [nspeng ] [ 8204:25188] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 01:53:24.537] [info ] [nspeng ] [ 8204:25188] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:24.538] [warning] [nspeng ] [ 8204:25188] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:24.565] [error ] [nspeng ] [ 8204:25188] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:24.567] [error ] [nspeng ] [ 8204:25188] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:24.568] [error ] [nspeng ] [ 8204:25188] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:24.569] [error ] [nspeng ] [ 8204:25188] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 01:53:24.570] [warning] [nspeng ] [ 8204:25188] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 01:53:24.570] [info ] [nspeng ] [ 8204:25188] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 01:53:24.570] [info ] [nspeng ] [ 8204:25188] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:24.570] [warning] [nspeng ] [ 8204:25188] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:24.587] [error ] [nspeng ] [ 8204:25188] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:24.588] [error ] [nspeng ] [ 8204:25188] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:24.589] [error ] [nspeng ] [ 8204:25188] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:24.589] [error ] [nspeng ] [ 8204:25188] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 01:53:24.590] [error ] [nspeng ] [ 8204:25188] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 01:53:24.591] [info ] [nspeng ] [ 8204:25188] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 01:53:24.596] [info ] [nspeng ] [ 8204:26744] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 01:53:24.596] [info ] [nspeng ] [ 8204:26744] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:24.596] [warning] [nspeng ] [ 8204:26744] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:24.620] [error ] [nspeng ] [ 8204:26744] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:24.621] [error ] [nspeng ] [ 8204:26744] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:24.622] [error ] [nspeng ] [ 8204:26744] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:24.623] [error ] [nspeng ] [ 8204:26744] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 01:53:24.624] [warning] [nspeng ] [ 8204:26744] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 01:53:24.624] [info ] [nspeng ] [ 8204:26744] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 01:53:24.625] [info ] [nspeng ] [ 8204:26744] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:24.625] [warning] [nspeng ] [ 8204:26744] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:24.644] [error ] [nspeng ] [ 8204:26744] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:24.645] [error ] [nspeng ] [ 8204:26744] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:24.645] [error ] [nspeng ] [ 8204:26744] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:24.646] [error ] [nspeng ] [ 8204:26744] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 01:53:24.648] [error ] [nspeng ] [ 8204:26744] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 01:53:24.649] [info ] [nspeng ] [ 8204:26744] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 01:53:24.655] [info ] [nspeng ] [ 8204:25904] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 01:53:24.655] [info ] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:24.655] [warning] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:24.678] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:24.679] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:24.680] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:24.681] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 01:53:24.682] [warning] [nspeng ] [ 8204:25904] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 01:53:24.682] [info ] [nspeng ] [ 8204:25904] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 01:53:24.682] [info ] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:53:24.682] [warning] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:53:24.705] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:53:24.706] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:53:24.707] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:53:24.708] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 01:53:24.709] [error ] [nspeng ] [ 8204:25904] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 01:53:24.710] [info ] [nspeng ] [ 8204:25904] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 01:57:19.266] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 01:57:19.266] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:57:19.266] [warning] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:57:19.279] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:57:19.280] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:57:19.281] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:57:19.281] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 01:57:19.282] [warning] [nspeng ] [ 8204: 9552] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 01:57:19.282] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 01:57:19.282] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 01:57:19.282] [warning] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 01:57:19.295] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 01:57:19.296] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 01:57:19.296] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 01:57:19.297] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 01:57:19.298] [error ] [nspeng ] [ 8204: 9552] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 01:57:19.299] [info ] [nspeng ] [ 8204: 9552] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 02:24:36.834] [info ] [nspeng ] [ 8204:22432] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 02:24:36.834] [info ] [nspeng ] [ 8204:22432] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 02:24:36.834] [warning] [nspeng ] [ 8204:22432] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 02:24:36.847] [error ] [nspeng ] [ 8204:22432] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 02:24:36.848] [error ] [nspeng ] [ 8204:22432] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 02:24:36.849] [error ] [nspeng ] [ 8204:22432] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 02:24:36.849] [error ] [nspeng ] [ 8204:22432] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 02:24:36.850] [warning] [nspeng ] [ 8204:22432] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 02:24:36.850] [info ] [nspeng ] [ 8204:22432] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 02:24:36.850] [info ] [nspeng ] [ 8204:22432] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 02:24:36.850] [warning] [nspeng ] [ 8204:22432] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 02:24:36.864] [error ] [nspeng ] [ 8204:22432] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 02:24:36.865] [error ] [nspeng ] [ 8204:22432] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 02:24:36.865] [error ] [nspeng ] [ 8204:22432] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 02:24:36.866] [error ] [nspeng ] [ 8204:22432] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 02:24:36.867] [error ] [nspeng ] [ 8204:22432] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 02:24:36.868] [info ] [nspeng ] [ 8204:22432] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 02:24:36.874] [info ] [nspeng ] [ 8204:16208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 02:24:36.874] [info ] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 02:24:36.874] [warning] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 02:24:36.889] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 02:24:36.890] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 02:24:36.891] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 02:24:36.892] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 02:24:36.893] [warning] [nspeng ] [ 8204:16208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 02:24:36.893] [info ] [nspeng ] [ 8204:16208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 02:24:36.893] [info ] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 02:24:36.893] [warning] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 02:24:36.907] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 02:24:36.907] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 02:24:36.908] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 02:24:36.909] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 02:24:36.909] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 02:24:36.910] [info ] [nspeng ] [ 8204:16208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 02:24:37.082] [info ] [nspeng ] [ 8204:16208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 02:24:37.082] [info ] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 02:24:37.082] [warning] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 02:24:37.104] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 02:24:37.105] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 02:24:37.106] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 02:24:37.107] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 02:24:37.108] [warning] [nspeng ] [ 8204:16208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 02:24:37.108] [info ] [nspeng ] [ 8204:16208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 02:24:37.108] [info ] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 02:24:37.108] [warning] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 02:24:37.122] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 02:24:37.123] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 02:24:37.124] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 02:24:37.124] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 02:24:37.125] [error ] [nspeng ] [ 8204:16208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 02:24:37.126] [info ] [nspeng ] [ 8204:16208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 04:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 04:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 04:05:05.004] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 04:05:05.017] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 04:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 04:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 04:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 04:05:05.021] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 04:05:05.021] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 04:05:05.021] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 04:05:05.021] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 04:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 04:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 04:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 04:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 04:05:05.038] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 04:05:05.039] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 04:05:05.043] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 04:05:05.046] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 04:05:05.050] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 04:05:05.053] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 04:05:05.056] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 04:05:05.059] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 04:05:05.063] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 04:05:05.063] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 04:05:05.064] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 04:05:05.078] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 04:05:05.078] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 04:05:05.079] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 04:05:05.080] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 04:05:05.081] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 04:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 04:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 04:05:05.081] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 04:05:05.093] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 04:05:05.094] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 04:05:05.095] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 04:05:05.096] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 04:05:05.101] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 04:05:05.105] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 04:05:05.109] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 04:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 04:05:05.115] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 04:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 04:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042304050500.ncl' [2025-04-23 04:05:05.119] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042304050500.ncl [2025-04-23 04:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042304050500.ncl' [2025-04-23 04:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 04:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 04:29:30.794] [info ] [nspeng ] [ 8204:26924] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 04:29:30.794] [info ] [nspeng ] [ 8204:26924] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 04:29:30.794] [warning] [nspeng ] [ 8204:26924] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 04:29:30.808] [error ] [nspeng ] [ 8204:26924] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 04:29:30.809] [error ] [nspeng ] [ 8204:26924] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 04:29:30.809] [error ] [nspeng ] [ 8204:26924] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 04:29:30.810] [error ] [nspeng ] [ 8204:26924] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 04:29:30.811] [warning] [nspeng ] [ 8204:26924] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 04:29:30.811] [info ] [nspeng ] [ 8204:26924] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 04:29:30.811] [info ] [nspeng ] [ 8204:26924] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 04:29:30.812] [warning] [nspeng ] [ 8204:26924] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 04:29:30.823] [error ] [nspeng ] [ 8204:26924] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 04:29:30.824] [error ] [nspeng ] [ 8204:26924] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 04:29:30.824] [error ] [nspeng ] [ 8204:26924] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 04:29:30.825] [error ] [nspeng ] [ 8204:26924] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 04:29:30.826] [error ] [nspeng ] [ 8204:26924] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 04:29:30.827] [info ] [nspeng ] [ 8204:26924] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 04:49:52.795] [info ] [nspeng ] [ 8204:12064] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 04:49:52.795] [info ] [nspeng ] [ 8204:12064] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 04:49:52.795] [warning] [nspeng ] [ 8204:12064] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 04:49:52.810] [error ] [nspeng ] [ 8204:12064] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 04:49:52.811] [error ] [nspeng ] [ 8204:12064] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 04:49:52.811] [error ] [nspeng ] [ 8204:12064] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 04:49:52.812] [error ] [nspeng ] [ 8204:12064] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 04:49:52.813] [warning] [nspeng ] [ 8204:12064] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 04:49:52.813] [info ] [nspeng ] [ 8204:12064] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 04:49:52.813] [info ] [nspeng ] [ 8204:12064] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 04:49:52.813] [warning] [nspeng ] [ 8204:12064] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 04:49:52.825] [error ] [nspeng ] [ 8204:12064] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 04:49:52.826] [error ] [nspeng ] [ 8204:12064] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 04:49:52.827] [error ] [nspeng ] [ 8204:12064] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 04:49:52.828] [error ] [nspeng ] [ 8204:12064] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 04:49:52.828] [error ] [nspeng ] [ 8204:12064] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 04:49:52.828] [info ] [nspeng ] [ 8204:12064] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 04:53:54.792] [info ] [nspeng ] [ 8204:27668] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 04:53:54.792] [info ] [nspeng ] [ 8204:27668] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 04:53:54.792] [warning] [nspeng ] [ 8204:27668] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 04:53:54.806] [error ] [nspeng ] [ 8204:27668] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 04:53:54.807] [error ] [nspeng ] [ 8204:27668] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 04:53:54.807] [error ] [nspeng ] [ 8204:27668] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 04:53:54.808] [error ] [nspeng ] [ 8204:27668] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 04:53:54.809] [warning] [nspeng ] [ 8204:27668] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 04:53:54.809] [info ] [nspeng ] [ 8204:27668] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 04:53:54.809] [info ] [nspeng ] [ 8204:27668] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 04:53:54.809] [warning] [nspeng ] [ 8204:27668] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 04:53:54.823] [error ] [nspeng ] [ 8204:27668] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 04:53:54.824] [error ] [nspeng ] [ 8204:27668] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 04:53:54.824] [error ] [nspeng ] [ 8204:27668] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 04:53:54.826] [error ] [nspeng ] [ 8204:27668] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 04:53:54.827] [error ] [nspeng ] [ 8204:27668] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 04:53:54.827] [info ] [nspeng ] [ 8204:27668] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:25.441] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:25.441] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:25.441] [warning] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:25.456] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:25.457] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:25.458] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:25.459] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:25.460] [warning] [nspeng ] [ 8204:17396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:25.460] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:25.460] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:25.460] [warning] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:25.477] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:25.478] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:25.478] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:25.479] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:25.480] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:25.481] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:25.486] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:25.486] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:25.486] [warning] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:25.502] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:25.503] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:25.504] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:25.504] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:25.505] [warning] [nspeng ] [ 8204:17396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:25.505] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:25.505] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:25.505] [warning] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:25.521] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:25.522] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:25.522] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:25.524] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:25.525] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:25.526] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:25.531] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:25.535] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 07:01:25.539] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 07:01:25.543] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 07:01:25.547] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 07:01:25.551] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 07:01:25.555] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 07:01:25.555] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:25.555] [warning] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:25.574] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:25.575] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:25.576] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:25.577] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:25.578] [warning] [nspeng ] [ 8204:17396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:25.579] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:25.579] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:25.579] [warning] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:25.595] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:25.596] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:25.596] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:25.599] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 07:01:25.605] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 07:01:25.608] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 07:01:25.612] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 07:01:25.616] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 07:01:25.620] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 07:01:25.624] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 07:01:25.625] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307012500.ncl' [2025-04-23 07:01:25.625] [error ] [nspeng ] [ 8204:17396] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307012500.ncl [2025-04-23 07:01:25.626] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307012500.ncl' [2025-04-23 07:01:25.626] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 07:01:25.626] [info ] [nspeng ] [ 8204:17396] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 07:01:49.132] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:49.133] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:49.133] [warning] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:49.156] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:49.157] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:49.157] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:49.159] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:49.161] [warning] [nspeng ] [ 8204:12592] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:49.161] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:49.161] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:49.161] [warning] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:49.180] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:49.181] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:49.182] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:49.182] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:49.183] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:49.184] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:49.191] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:49.191] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:49.191] [warning] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:49.211] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:49.211] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:49.212] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:49.213] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:49.214] [warning] [nspeng ] [ 8204:12592] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:49.214] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:49.214] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:49.214] [warning] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:49.234] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:49.235] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:49.235] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:49.236] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:49.237] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:49.238] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:49.243] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:52.709] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 07:01:52.801] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 07:01:52.834] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 07:01:52.837] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 07:01:52.841] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 07:01:52.846] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 07:01:52.846] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:52.846] [warning] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:52.861] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:52.862] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:52.864] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:52.865] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:52.866] [warning] [nspeng ] [ 8204:12592] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:52.866] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:52.866] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:52.866] [warning] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:52.882] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:52.883] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:52.884] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:52.886] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 07:01:52.891] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 07:01:52.897] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 07:01:52.902] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 07:01:52.907] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 07:01:52.912] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 07:01:52.916] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 07:01:52.917] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307014900.ncl' [2025-04-23 07:01:52.917] [error ] [nspeng ] [ 8204:12592] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307014900.ncl [2025-04-23 07:01:52.918] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307014900.ncl' [2025-04-23 07:01:52.918] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 07:01:52.918] [info ] [nspeng ] [ 8204:12592] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 07:01:52.924] [info ] [nspeng ] [ 8204:24144] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:52.924] [info ] [nspeng ] [ 8204:24144] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:52.924] [warning] [nspeng ] [ 8204:24144] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:52.957] [error ] [nspeng ] [ 8204:24144] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:52.958] [error ] [nspeng ] [ 8204:24144] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:52.959] [error ] [nspeng ] [ 8204:24144] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:52.961] [error ] [nspeng ] [ 8204:24144] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:52.962] [warning] [nspeng ] [ 8204:24144] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:52.962] [info ] [nspeng ] [ 8204:24144] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:52.962] [info ] [nspeng ] [ 8204:24144] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:52.962] [warning] [nspeng ] [ 8204:24144] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:52.980] [error ] [nspeng ] [ 8204:24144] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:52.982] [error ] [nspeng ] [ 8204:24144] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:52.983] [error ] [nspeng ] [ 8204:24144] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:52.984] [error ] [nspeng ] [ 8204:24144] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:52.985] [error ] [nspeng ] [ 8204:24144] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:52.985] [info ] [nspeng ] [ 8204:24144] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:52.992] [info ] [nspeng ] [ 8204:24648] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:52.992] [info ] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:52.992] [warning] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.009] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.009] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.010] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.011] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:53.012] [warning] [nspeng ] [ 8204:24648] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:53.012] [info ] [nspeng ] [ 8204:24648] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:53.012] [info ] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.012] [warning] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.027] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.028] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.028] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.029] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:53.030] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:53.031] [info ] [nspeng ] [ 8204:24648] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:53.430] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:53.431] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.431] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.452] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.455] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.457] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.458] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:53.459] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:53.459] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:53.460] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.460] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.490] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.491] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.491] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.492] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:53.493] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:53.494] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:53.500] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:53.500] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.500] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.517] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.518] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.519] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.520] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:53.521] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:53.521] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:53.521] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.521] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.537] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.538] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.539] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.540] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:53.540] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:53.541] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:53.548] [info ] [nspeng ] [ 8204: 2720] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:53.548] [info ] [nspeng ] [ 8204: 2720] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.548] [warning] [nspeng ] [ 8204: 2720] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.568] [error ] [nspeng ] [ 8204: 2720] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.569] [error ] [nspeng ] [ 8204: 2720] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.570] [error ] [nspeng ] [ 8204: 2720] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.572] [error ] [nspeng ] [ 8204: 2720] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:53.573] [warning] [nspeng ] [ 8204: 2720] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:53.573] [info ] [nspeng ] [ 8204: 2720] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:53.573] [info ] [nspeng ] [ 8204: 2720] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.573] [warning] [nspeng ] [ 8204: 2720] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.593] [error ] [nspeng ] [ 8204: 2720] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.594] [error ] [nspeng ] [ 8204: 2720] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.595] [error ] [nspeng ] [ 8204: 2720] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.596] [error ] [nspeng ] [ 8204: 2720] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:53.599] [error ] [nspeng ] [ 8204: 2720] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:53.600] [info ] [nspeng ] [ 8204: 2720] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:53.608] [info ] [nspeng ] [ 8204: 280] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:53.608] [info ] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.608] [warning] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.645] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.647] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.648] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.649] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:53.650] [warning] [nspeng ] [ 8204: 280] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:53.650] [info ] [nspeng ] [ 8204: 280] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:53.650] [info ] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.650] [warning] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.674] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.675] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.676] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.677] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:53.678] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:53.679] [info ] [nspeng ] [ 8204: 280] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:53.688] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:53.688] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.689] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.725] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.726] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.727] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.728] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:53.729] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:53.729] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:53.729] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.729] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.757] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.758] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.759] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.760] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:53.761] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:53.762] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:53.769] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:53.774] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 07:01:53.778] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 07:01:53.783] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 07:01:53.788] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 07:01:53.793] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 07:01:53.798] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 07:01:53.798] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.798] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.821] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.822] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.823] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.824] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:53.825] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:53.825] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:53.825] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.826] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.856] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.857] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.858] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.859] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 07:01:53.864] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 07:01:53.868] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 07:01:53.872] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 07:01:53.876] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 07:01:53.880] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 07:01:53.884] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 07:01:53.886] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307015300.ncl' [2025-04-23 07:01:53.886] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307015300.ncl [2025-04-23 07:01:53.887] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307015300.ncl' [2025-04-23 07:01:53.887] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 07:01:53.887] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 07:01:53.913] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:53.914] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.914] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.933] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.934] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.935] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.936] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:53.937] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:53.937] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:53.937] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.937] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.956] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.957] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.958] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.959] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:53.960] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:53.960] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:53.966] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:53.967] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.967] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:53.985] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:53.986] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:53.986] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:53.988] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:53.988] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:53.988] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:53.989] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:53.989] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:54.008] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:54.009] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:54.010] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:54.011] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:54.012] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:54.013] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:54.017] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:54.021] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 07:01:54.025] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 07:01:54.029] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 07:01:54.034] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 07:01:54.038] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 07:01:54.042] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 07:01:54.043] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:54.043] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:54.061] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:54.062] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:54.062] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:54.064] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:54.065] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:54.065] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:54.065] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:54.065] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:54.084] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:54.085] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:54.086] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:54.087] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 07:01:54.093] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 07:01:54.096] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 07:01:54.100] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 07:01:54.105] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 07:01:54.109] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 07:01:54.113] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 07:01:54.114] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307015400.ncl' [2025-04-23 07:01:54.114] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307015400.ncl [2025-04-23 07:01:54.115] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307015400.ncl' [2025-04-23 07:01:54.115] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 07:01:54.115] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 07:01:57.486] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:57.486] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:57.486] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:57.501] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:57.502] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:57.503] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:57.504] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:57.505] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:57.505] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:57.505] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:57.505] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:57.520] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:57.520] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:57.520] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:57.520] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:57.522] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:57.523] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:57.528] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:57.528] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:57.528] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:57.545] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:57.546] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:57.547] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:57.548] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:57.549] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:57.549] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:57.549] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:57.549] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:57.563] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:57.564] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:57.565] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:57.566] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:01:57.567] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:01:57.567] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:01:57.573] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:01:57.577] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 07:01:57.580] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 07:01:57.584] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 07:01:57.589] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 07:01:57.593] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 07:01:57.597] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 07:01:57.598] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:57.598] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:57.613] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:57.614] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:57.615] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:57.616] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:01:57.617] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:01:57.617] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:01:57.617] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:01:57.617] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:01:57.631] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:01:57.632] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:01:57.633] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:01:57.634] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 07:01:57.639] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 07:01:57.642] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 07:01:57.647] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 07:01:57.650] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 07:01:57.653] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 07:01:57.657] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 07:01:57.658] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307015700.ncl' [2025-04-23 07:01:57.658] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307015700.ncl [2025-04-23 07:01:57.660] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307015700.ncl' [2025-04-23 07:01:57.660] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 07:01:57.660] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 07:02:09.542] [info ] [nspeng ] [ 8204:25836] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:02:09.542] [info ] [nspeng ] [ 8204:25836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:02:09.542] [warning] [nspeng ] [ 8204:25836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:02:09.558] [error ] [nspeng ] [ 8204:25836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:02:09.562] [error ] [nspeng ] [ 8204:25836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:02:09.563] [error ] [nspeng ] [ 8204:25836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:02:09.564] [error ] [nspeng ] [ 8204:25836] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:02:09.565] [warning] [nspeng ] [ 8204:25836] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:02:09.565] [info ] [nspeng ] [ 8204:25836] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:02:09.565] [info ] [nspeng ] [ 8204:25836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:02:09.565] [warning] [nspeng ] [ 8204:25836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:02:09.580] [error ] [nspeng ] [ 8204:25836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:02:09.581] [error ] [nspeng ] [ 8204:25836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:02:09.581] [error ] [nspeng ] [ 8204:25836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:02:09.583] [error ] [nspeng ] [ 8204:25836] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:02:09.584] [error ] [nspeng ] [ 8204:25836] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:02:09.585] [info ] [nspeng ] [ 8204:25836] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:02:25.331] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:02:25.331] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:02:25.331] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:02:25.357] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:02:25.358] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:02:25.358] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:02:25.359] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:02:25.360] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:02:25.360] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:02:25.360] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:02:25.361] [warning] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:02:25.376] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:02:25.377] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:02:25.378] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:02:25.379] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:02:25.380] [error ] [nspeng ] [ 8204:17256] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:02:25.381] [info ] [nspeng ] [ 8204:17256] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:02:37.061] [info ] [nspeng ] [ 8204:24648] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:02:37.061] [info ] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:02:37.061] [warning] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:02:37.077] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:02:37.078] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:02:37.079] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:02:37.080] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:02:37.081] [warning] [nspeng ] [ 8204:24648] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:02:37.081] [info ] [nspeng ] [ 8204:24648] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:02:37.081] [info ] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:02:37.081] [warning] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:02:37.096] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:02:37.096] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:02:37.097] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:02:37.098] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:02:37.099] [error ] [nspeng ] [ 8204:24648] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:02:37.100] [info ] [nspeng ] [ 8204:24648] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:03:16.824] [info ] [nspeng ] [ 8204:27764] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:03:16.824] [info ] [nspeng ] [ 8204:27764] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:03:16.824] [warning] [nspeng ] [ 8204:27764] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:03:16.850] [error ] [nspeng ] [ 8204:27764] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:03:16.851] [error ] [nspeng ] [ 8204:27764] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:03:16.852] [error ] [nspeng ] [ 8204:27764] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:03:16.853] [error ] [nspeng ] [ 8204:27764] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:03:16.853] [warning] [nspeng ] [ 8204:27764] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:03:16.853] [info ] [nspeng ] [ 8204:27764] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:03:16.853] [info ] [nspeng ] [ 8204:27764] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:03:16.854] [warning] [nspeng ] [ 8204:27764] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:03:16.872] [error ] [nspeng ] [ 8204:27764] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:03:16.873] [error ] [nspeng ] [ 8204:27764] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:03:16.874] [error ] [nspeng ] [ 8204:27764] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:03:16.874] [error ] [nspeng ] [ 8204:27764] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:03:16.874] [error ] [nspeng ] [ 8204:27764] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:03:16.875] [info ] [nspeng ] [ 8204:27764] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:03:30.856] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:03:30.856] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:03:30.856] [warning] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:03:30.870] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:03:30.870] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:03:30.872] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:03:30.873] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:03:30.874] [warning] [nspeng ] [ 8204:23748] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:03:30.874] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:03:30.874] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:03:30.874] [warning] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:03:30.890] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:03:30.891] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:03:30.892] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:03:30.893] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:03:30.893] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:03:30.894] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:04:02.104] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:04:02.105] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:04:02.105] [warning] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:04:02.119] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:04:02.120] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:04:02.120] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:04:02.121] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:04:02.122] [warning] [nspeng ] [ 8204:23748] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:04:02.122] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:04:02.122] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:04:02.122] [warning] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:04:02.137] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:04:02.138] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:04:02.139] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:04:02.140] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:04:02.141] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:04:02.142] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:04:02.146] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:04:02.147] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:04:02.147] [warning] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:04:02.162] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:04:02.163] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:04:02.164] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:04:02.165] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:04:02.166] [warning] [nspeng ] [ 8204:23748] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:04:02.166] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:04:02.166] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:04:02.166] [warning] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:04:02.182] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:04:02.182] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:04:02.183] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:04:02.184] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:04:02.185] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:04:02.186] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:04:02.191] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:04:02.195] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 07:04:02.199] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 07:04:02.203] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 07:04:02.206] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 07:04:02.210] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 07:04:02.213] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 07:04:02.214] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:04:02.214] [warning] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:04:02.229] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:04:02.229] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:04:02.230] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:04:02.231] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:04:02.232] [warning] [nspeng ] [ 8204:23748] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:04:02.232] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:04:02.233] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:04:02.233] [warning] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:04:02.246] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:04:02.247] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:04:02.248] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:04:02.248] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 07:04:02.254] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 07:04:02.258] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 07:04:02.262] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 07:04:02.265] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 07:04:02.269] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 07:04:02.272] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 07:04:02.274] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307040200.ncl' [2025-04-23 07:04:02.274] [error ] [nspeng ] [ 8204:23748] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307040200.ncl [2025-04-23 07:04:02.275] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307040200.ncl' [2025-04-23 07:04:02.275] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 07:04:02.275] [info ] [nspeng ] [ 8204:23748] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 07:04:22.261] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:04:22.261] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:04:22.262] [warning] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:04:22.281] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:04:22.282] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:04:22.283] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:04:22.284] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:04:22.285] [warning] [nspeng ] [ 8204:25832] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:04:22.285] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:04:22.286] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:04:22.286] [warning] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:04:22.302] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:04:22.303] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:04:22.304] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:04:22.305] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:04:22.306] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:04:22.306] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:04:22.312] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:04:22.312] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:04:22.312] [warning] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:04:22.332] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:04:22.333] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:04:22.334] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:04:22.335] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:04:22.336] [warning] [nspeng ] [ 8204:25832] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:04:22.336] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:04:22.336] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:04:22.336] [warning] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:04:22.354] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:04:22.355] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:04:22.356] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:04:22.357] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:04:22.358] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:04:22.359] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:04:22.364] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:04:22.367] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 07:04:22.371] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 07:04:22.375] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 07:04:22.379] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 07:04:22.383] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 07:04:22.386] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 07:04:22.387] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:04:22.387] [warning] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:04:22.403] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:04:22.404] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:04:22.405] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:04:22.406] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:04:22.407] [warning] [nspeng ] [ 8204:25832] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:04:22.407] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:04:22.407] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:04:22.407] [warning] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:04:22.423] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:04:22.424] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:04:22.424] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:04:22.425] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 07:04:22.430] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 07:04:22.434] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 07:04:22.438] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 07:04:22.441] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 07:04:22.445] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 07:04:22.449] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 07:04:22.450] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307042200.ncl' [2025-04-23 07:04:22.450] [error ] [nspeng ] [ 8204:25832] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307042200.ncl [2025-04-23 07:04:22.450] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307042200.ncl' [2025-04-23 07:04:22.451] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 07:04:22.451] [info ] [nspeng ] [ 8204:25832] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 07:05:11.381] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:05:11.381] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:05:11.381] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:05:11.410] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:05:11.411] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:05:11.411] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:05:11.412] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:05:11.413] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:05:11.413] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:05:11.413] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:05:11.413] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:05:11.430] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:05:11.431] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:05:11.431] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:05:11.432] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:05:11.433] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:05:11.434] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:05:11.440] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:05:11.440] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:05:11.440] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:05:11.458] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:05:11.459] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:05:11.460] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:05:11.461] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:05:11.462] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:05:11.462] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:05:11.462] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:05:11.462] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:05:11.478] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:05:11.480] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:05:11.481] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:05:11.481] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 07:05:11.482] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 07:05:11.483] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 07:05:11.488] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 07:05:11.491] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 07:05:11.495] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 07:05:11.499] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 07:05:11.502] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 07:05:11.506] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 07:05:11.510] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 07:05:11.510] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:05:11.510] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:05:11.527] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:05:11.528] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:05:11.529] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:05:11.530] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 07:05:11.531] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 07:05:11.531] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 07:05:11.532] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 07:05:11.532] [warning] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 07:05:11.548] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 07:05:11.549] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 07:05:11.550] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 07:05:11.551] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 07:05:11.556] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 07:05:11.560] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 07:05:11.564] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 07:05:11.568] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 07:05:11.572] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 07:05:11.575] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 07:05:11.576] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307051100.ncl' [2025-04-23 07:05:11.576] [error ] [nspeng ] [ 8204: 1360] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307051100.ncl [2025-04-23 07:05:11.577] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042307051100.ncl' [2025-04-23 07:05:11.577] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 07:05:11.578] [info ] [nspeng ] [ 8204: 1360] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 08:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 08:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 08:05:05.004] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 08:05:05.017] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 08:05:05.041] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 08:05:05.042] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 08:05:05.043] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 08:05:05.044] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 08:05:05.044] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 08:05:05.044] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 08:05:05.044] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 08:05:05.057] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 08:05:05.057] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 08:05:05.058] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 08:05:05.059] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 08:05:05.060] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 08:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 08:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 08:05:05.069] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 08:05:05.072] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 08:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 08:05:05.079] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 08:05:05.083] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 08:05:05.086] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 08:05:05.087] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 08:05:05.087] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 08:05:05.101] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 08:05:05.102] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 08:05:05.103] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 08:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 08:05:05.104] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 08:05:05.104] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 08:05:05.104] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 08:05:05.104] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 08:05:05.117] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 08:05:05.118] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 08:05:05.118] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 08:05:05.119] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 08:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 08:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 08:05:05.131] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 08:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 08:05:05.137] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 08:05:05.140] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 08:05:05.141] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042308050500.ncl' [2025-04-23 08:05:05.141] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042308050500.ncl [2025-04-23 08:05:05.142] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042308050500.ncl' [2025-04-23 08:05:05.142] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 08:05:05.142] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 08:30:34.311] [info ] [nspeng ] [ 8204:25892] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 08:30:34.311] [info ] [nspeng ] [ 8204:25892] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 08:30:34.311] [warning] [nspeng ] [ 8204:25892] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 08:30:34.335] [error ] [nspeng ] [ 8204:25892] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 08:30:34.355] [error ] [nspeng ] [ 8204:25892] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 08:30:34.356] [error ] [nspeng ] [ 8204:25892] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 08:30:34.357] [error ] [nspeng ] [ 8204:25892] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 08:30:34.358] [warning] [nspeng ] [ 8204:25892] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 08:30:34.358] [info ] [nspeng ] [ 8204:25892] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 08:30:34.358] [info ] [nspeng ] [ 8204:25892] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 08:30:34.358] [warning] [nspeng ] [ 8204:25892] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 08:30:34.371] [error ] [nspeng ] [ 8204:25892] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 08:30:34.372] [error ] [nspeng ] [ 8204:25892] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 08:30:34.373] [error ] [nspeng ] [ 8204:25892] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 08:30:34.374] [error ] [nspeng ] [ 8204:25892] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 08:30:34.374] [error ] [nspeng ] [ 8204:25892] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 08:30:34.375] [info ] [nspeng ] [ 8204:25892] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 10:06:15.174] [info ] [nspeng ] [ 8204:13364] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 10:06:15.174] [info ] [nspeng ] [ 8204:13364] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 10:06:15.174] [warning] [nspeng ] [ 8204:13364] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 10:06:15.187] [error ] [nspeng ] [ 8204:13364] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 10:06:15.202] [error ] [nspeng ] [ 8204:13364] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 10:06:15.205] [error ] [nspeng ] [ 8204:13364] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 10:06:15.206] [error ] [nspeng ] [ 8204:13364] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 10:06:15.207] [warning] [nspeng ] [ 8204:13364] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 10:06:15.207] [info ] [nspeng ] [ 8204:13364] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 10:06:15.207] [info ] [nspeng ] [ 8204:13364] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 10:06:15.207] [warning] [nspeng ] [ 8204:13364] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 10:06:15.218] [error ] [nspeng ] [ 8204:13364] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 10:06:15.219] [error ] [nspeng ] [ 8204:13364] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 10:06:15.220] [error ] [nspeng ] [ 8204:13364] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 10:06:15.221] [error ] [nspeng ] [ 8204:13364] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 10:06:15.221] [error ] [nspeng ] [ 8204:13364] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 10:06:15.222] [info ] [nspeng ] [ 8204:13364] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 12:01:27.663] [info ] [nspeng ] [ 8204:30620] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 12:01:27.663] [info ] [nspeng ] [ 8204:30620] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 12:01:27.663] [warning] [nspeng ] [ 8204:30620] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 12:01:27.681] [error ] [nspeng ] [ 8204:30620] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 12:01:27.682] [error ] [nspeng ] [ 8204:30620] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 12:01:27.683] [error ] [nspeng ] [ 8204:30620] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 12:01:27.684] [error ] [nspeng ] [ 8204:30620] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 12:01:27.685] [warning] [nspeng ] [ 8204:30620] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 12:01:27.685] [info ] [nspeng ] [ 8204:30620] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 12:01:27.685] [info ] [nspeng ] [ 8204:30620] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 12:01:27.685] [warning] [nspeng ] [ 8204:30620] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 12:01:27.700] [error ] [nspeng ] [ 8204:30620] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 12:01:27.701] [error ] [nspeng ] [ 8204:30620] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 12:01:27.702] [error ] [nspeng ] [ 8204:30620] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 12:01:27.702] [error ] [nspeng ] [ 8204:30620] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 12:01:27.703] [error ] [nspeng ] [ 8204:30620] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 12:01:27.704] [info ] [nspeng ] [ 8204:30620] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 12:05:05.008] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 12:05:05.008] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 12:05:05.008] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 12:05:05.031] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 12:05:05.051] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 12:05:05.052] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 12:05:05.053] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 12:05:05.053] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 12:05:05.053] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 12:05:05.054] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 12:05:05.054] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 12:05:05.067] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 12:05:05.068] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 12:05:05.068] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 12:05:05.069] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 12:05:05.070] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 12:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 12:05:05.075] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 12:05:05.079] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 12:05:05.083] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 12:05:05.086] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 12:05:05.089] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 12:05:05.091] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 12:05:05.095] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 12:05:05.095] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 12:05:05.095] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 12:05:05.108] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 12:05:05.109] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 12:05:05.109] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 12:05:05.110] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 12:05:05.111] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 12:05:05.111] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 12:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 12:05:05.112] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 12:05:05.124] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 12:05:05.125] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 12:05:05.126] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 12:05:05.127] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 12:05:05.132] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 12:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 12:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 12:05:05.141] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 12:05:05.144] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 12:05:05.147] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 12:05:05.148] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042312050500.ncl' [2025-04-23 12:05:05.148] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042312050500.ncl [2025-04-23 12:05:05.149] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042312050500.ncl' [2025-04-23 12:05:05.149] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 12:05:05.149] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 12:10:42.622] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 12:10:42.622] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 12:10:42.622] [warning] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 12:10:42.640] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 12:10:42.642] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 12:10:42.642] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 12:10:42.643] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 12:10:42.644] [warning] [nspeng ] [ 8204: 2396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 12:10:42.644] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 12:10:42.644] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 12:10:42.644] [warning] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 12:10:42.662] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 12:10:42.663] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 12:10:42.664] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 12:10:42.665] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 12:10:42.666] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 12:10:42.667] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 12:10:42.672] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 12:10:42.672] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 12:10:42.672] [warning] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 12:10:42.687] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 12:10:42.689] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 12:10:42.689] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 12:10:42.690] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 12:10:42.691] [warning] [nspeng ] [ 8204: 2396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 12:10:42.691] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 12:10:42.691] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 12:10:42.691] [warning] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 12:10:42.709] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 12:10:42.709] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 12:10:42.710] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 12:10:42.711] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 12:10:42.712] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 12:10:42.713] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 12:10:42.717] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 12:10:42.721] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 12:10:42.725] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 12:10:42.728] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 12:10:42.732] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 12:10:42.736] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 12:10:42.740] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 12:10:42.740] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 12:10:42.740] [warning] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 12:10:42.755] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 12:10:42.756] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 12:10:42.757] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 12:10:42.758] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 12:10:42.759] [warning] [nspeng ] [ 8204: 2396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 12:10:42.759] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 12:10:42.759] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 12:10:42.759] [warning] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 12:10:42.776] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 12:10:42.777] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 12:10:42.778] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 12:10:42.778] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 12:10:42.787] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 12:10:42.790] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 12:10:42.794] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 12:10:42.799] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 12:10:42.802] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 12:10:42.806] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 12:10:42.807] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042312104200.ncl' [2025-04-23 12:10:42.807] [error ] [nspeng ] [ 8204: 2396] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042312104200.ncl [2025-04-23 12:10:42.808] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042312104200.ncl' [2025-04-23 12:10:42.808] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 12:10:42.808] [info ] [nspeng ] [ 8204: 2396] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 16:05:05.015] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 16:05:05.016] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 16:05:05.016] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 16:05:05.028] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 16:05:05.029] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 16:05:05.030] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 16:05:05.031] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 16:05:05.032] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 16:05:05.032] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 16:05:05.032] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 16:05:05.032] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 16:05:05.042] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 16:05:05.043] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 16:05:05.044] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 16:05:05.045] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 16:05:05.045] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 16:05:05.046] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 16:05:05.050] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 16:05:05.054] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 16:05:05.058] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 16:05:05.061] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 16:05:05.064] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 16:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 16:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 16:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 16:05:05.071] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 16:05:05.081] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 16:05:05.082] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 16:05:05.083] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 16:05:05.084] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 16:05:05.084] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 16:05:05.084] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 16:05:05.085] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 16:05:05.085] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 16:05:05.097] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 16:05:05.098] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 16:05:05.098] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 16:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 16:05:05.104] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 16:05:05.107] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 16:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 16:05:05.114] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 16:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 16:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 16:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042316050500.ncl' [2025-04-23 16:05:05.121] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042316050500.ncl [2025-04-23 16:05:05.122] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042316050500.ncl' [2025-04-23 16:05:05.122] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 16:05:05.122] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 20:05:05.015] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 20:05:05.015] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 20:05:05.015] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 20:05:05.028] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 20:05:05.029] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 20:05:05.030] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 20:05:05.031] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 20:05:05.032] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 20:05:05.032] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 20:05:05.032] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 20:05:05.032] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 20:05:05.048] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 20:05:05.049] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 20:05:05.049] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 20:05:05.049] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 20:05:05.050] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 20:05:05.051] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-23 20:05:05.055] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 20:05:05.059] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-23 20:05:05.063] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-23 20:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-23 20:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-23 20:05:05.074] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-23 20:05:05.078] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-23 20:05:05.078] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 20:05:05.078] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 20:05:05.096] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 20:05:05.097] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 20:05:05.097] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 20:05:05.098] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 20:05:05.099] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 20:05:05.099] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 20:05:05.100] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 20:05:05.100] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 20:05:05.113] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 20:05:05.114] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 20:05:05.114] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 20:05:05.116] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-23 20:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-23 20:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-23 20:05:05.128] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-23 20:05:05.132] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-23 20:05:05.136] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-23 20:05:05.140] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-23 20:05:05.141] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042320050500.ncl' [2025-04-23 20:05:05.141] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042320050500.ncl [2025-04-23 20:05:05.142] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042320050500.ncl' [2025-04-23 20:05:05.142] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-23 20:05:05.142] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-23 22:56:01.807] [info ] [nspeng ] [ 8204:11528] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-23 22:56:01.808] [info ] [nspeng ] [ 8204:11528] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 22:56:01.808] [warning] [nspeng ] [ 8204:11528] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 22:56:01.823] [error ] [nspeng ] [ 8204:11528] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 22:56:01.824] [error ] [nspeng ] [ 8204:11528] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 22:56:01.825] [error ] [nspeng ] [ 8204:11528] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 22:56:01.826] [error ] [nspeng ] [ 8204:11528] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-23 22:56:01.827] [warning] [nspeng ] [ 8204:11528] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-23 22:56:01.827] [info ] [nspeng ] [ 8204:11528] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-23 22:56:01.827] [info ] [nspeng ] [ 8204:11528] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-23 22:56:01.827] [warning] [nspeng ] [ 8204:11528] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-23 22:56:01.842] [error ] [nspeng ] [ 8204:11528] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-23 22:56:01.843] [error ] [nspeng ] [ 8204:11528] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-23 22:56:01.844] [error ] [nspeng ] [ 8204:11528] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-23 22:56:01.845] [error ] [nspeng ] [ 8204:11528] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-23 22:56:01.845] [error ] [nspeng ] [ 8204:11528] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-23 22:56:01.846] [info ] [nspeng ] [ 8204:11528] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 00:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 00:05:05.006] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 00:05:05.006] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 00:05:05.022] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 00:05:05.022] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 00:05:05.022] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 00:05:05.023] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 00:05:05.024] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 00:05:05.024] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 00:05:05.024] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 00:05:05.025] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 00:05:05.039] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 00:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 00:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 00:05:05.041] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 00:05:05.042] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 00:05:05.043] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 00:05:05.047] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 00:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-24 00:05:05.056] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-24 00:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-24 00:05:05.063] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-24 00:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-24 00:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-24 00:05:05.069] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 00:05:05.069] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 00:05:05.081] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 00:05:05.082] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 00:05:05.083] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 00:05:05.084] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 00:05:05.085] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 00:05:05.085] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 00:05:05.085] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 00:05:05.085] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 00:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 00:05:05.100] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 00:05:05.100] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 00:05:05.101] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-24 00:05:05.105] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-24 00:05:05.109] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-24 00:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-24 00:05:05.115] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-24 00:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-24 00:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-24 00:05:05.122] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042400050500.ncl' [2025-04-24 00:05:05.122] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042400050500.ncl [2025-04-24 00:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042400050500.ncl' [2025-04-24 00:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-24 00:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-24 00:06:32.564] [info ] [nspeng ] [ 8204:28592] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 00:06:32.564] [info ] [nspeng ] [ 8204:28592] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 00:06:32.565] [warning] [nspeng ] [ 8204:28592] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 00:06:32.595] [error ] [nspeng ] [ 8204:28592] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 00:06:32.596] [error ] [nspeng ] [ 8204:28592] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 00:06:32.597] [error ] [nspeng ] [ 8204:28592] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 00:06:32.598] [error ] [nspeng ] [ 8204:28592] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 00:06:32.599] [warning] [nspeng ] [ 8204:28592] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 00:06:32.599] [info ] [nspeng ] [ 8204:28592] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 00:06:32.599] [info ] [nspeng ] [ 8204:28592] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 00:06:32.599] [warning] [nspeng ] [ 8204:28592] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 00:06:32.614] [error ] [nspeng ] [ 8204:28592] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 00:06:32.615] [error ] [nspeng ] [ 8204:28592] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 00:06:32.616] [error ] [nspeng ] [ 8204:28592] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 00:06:32.617] [error ] [nspeng ] [ 8204:28592] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 00:06:32.618] [error ] [nspeng ] [ 8204:28592] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 00:06:32.618] [info ] [nspeng ] [ 8204:28592] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 01:53:24.289] [info ] [nspeng ] [ 8204: 8992] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 01:53:24.289] [info ] [nspeng ] [ 8204: 8992] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:53:24.289] [warning] [nspeng ] [ 8204: 8992] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:53:24.312] [error ] [nspeng ] [ 8204: 8992] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:53:24.313] [error ] [nspeng ] [ 8204: 8992] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:53:24.313] [error ] [nspeng ] [ 8204: 8992] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:53:24.314] [error ] [nspeng ] [ 8204: 8992] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 01:53:24.315] [warning] [nspeng ] [ 8204: 8992] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 01:53:24.315] [info ] [nspeng ] [ 8204: 8992] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 01:53:24.315] [info ] [nspeng ] [ 8204: 8992] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:53:24.315] [warning] [nspeng ] [ 8204: 8992] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:53:24.328] [error ] [nspeng ] [ 8204: 8992] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:53:24.329] [error ] [nspeng ] [ 8204: 8992] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:53:24.330] [error ] [nspeng ] [ 8204: 8992] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:53:24.330] [error ] [nspeng ] [ 8204: 8992] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 01:53:24.331] [error ] [nspeng ] [ 8204: 8992] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 01:53:24.332] [info ] [nspeng ] [ 8204: 8992] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 01:58:24.521] [info ] [nspeng ] [ 8204:25068] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 01:58:24.521] [info ] [nspeng ] [ 8204:25068] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:58:24.521] [warning] [nspeng ] [ 8204:25068] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:58:24.556] [error ] [nspeng ] [ 8204:25068] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:58:24.558] [error ] [nspeng ] [ 8204:25068] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:58:24.558] [error ] [nspeng ] [ 8204:25068] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:58:24.560] [error ] [nspeng ] [ 8204:25068] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 01:58:24.561] [warning] [nspeng ] [ 8204:25068] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 01:58:24.561] [info ] [nspeng ] [ 8204:25068] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 01:58:24.561] [info ] [nspeng ] [ 8204:25068] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:58:24.561] [warning] [nspeng ] [ 8204:25068] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:58:24.573] [error ] [nspeng ] [ 8204:25068] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:58:24.574] [error ] [nspeng ] [ 8204:25068] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:58:24.575] [error ] [nspeng ] [ 8204:25068] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:58:24.576] [error ] [nspeng ] [ 8204:25068] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 01:58:24.577] [error ] [nspeng ] [ 8204:25068] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 01:58:24.577] [info ] [nspeng ] [ 8204:25068] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 01:58:25.817] [info ] [nspeng ] [ 8204:16324] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 01:58:25.817] [info ] [nspeng ] [ 8204:16324] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:58:25.817] [warning] [nspeng ] [ 8204:16324] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:58:25.844] [error ] [nspeng ] [ 8204:16324] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:58:25.845] [error ] [nspeng ] [ 8204:16324] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:58:25.845] [error ] [nspeng ] [ 8204:16324] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:58:25.846] [error ] [nspeng ] [ 8204:16324] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 01:58:25.846] [warning] [nspeng ] [ 8204:16324] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 01:58:25.846] [info ] [nspeng ] [ 8204:16324] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 01:58:25.847] [info ] [nspeng ] [ 8204:16324] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:58:25.847] [warning] [nspeng ] [ 8204:16324] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:58:25.865] [error ] [nspeng ] [ 8204:16324] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:58:25.866] [error ] [nspeng ] [ 8204:16324] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:58:25.867] [error ] [nspeng ] [ 8204:16324] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:58:25.868] [error ] [nspeng ] [ 8204:16324] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 01:58:25.869] [error ] [nspeng ] [ 8204:16324] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 01:58:25.869] [info ] [nspeng ] [ 8204:16324] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 01:58:25.875] [info ] [nspeng ] [ 8204: 1296] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 01:58:25.875] [info ] [nspeng ] [ 8204: 1296] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:58:25.875] [warning] [nspeng ] [ 8204: 1296] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:58:25.895] [error ] [nspeng ] [ 8204: 1296] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:58:25.896] [error ] [nspeng ] [ 8204: 1296] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:58:25.897] [error ] [nspeng ] [ 8204: 1296] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:58:25.898] [error ] [nspeng ] [ 8204: 1296] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 01:58:25.899] [warning] [nspeng ] [ 8204: 1296] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 01:58:25.899] [info ] [nspeng ] [ 8204: 1296] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 01:58:25.899] [info ] [nspeng ] [ 8204: 1296] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:58:25.899] [warning] [nspeng ] [ 8204: 1296] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:58:25.914] [error ] [nspeng ] [ 8204: 1296] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:58:25.915] [error ] [nspeng ] [ 8204: 1296] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:58:25.916] [error ] [nspeng ] [ 8204: 1296] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:58:25.917] [error ] [nspeng ] [ 8204: 1296] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 01:58:25.918] [error ] [nspeng ] [ 8204: 1296] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 01:58:25.919] [info ] [nspeng ] [ 8204: 1296] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 01:58:26.301] [info ] [nspeng ] [ 8204:29712] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 01:58:26.301] [info ] [nspeng ] [ 8204:29712] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:58:26.301] [warning] [nspeng ] [ 8204:29712] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:58:26.326] [error ] [nspeng ] [ 8204:29712] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:58:26.327] [error ] [nspeng ] [ 8204:29712] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:58:26.328] [error ] [nspeng ] [ 8204:29712] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:58:26.329] [error ] [nspeng ] [ 8204:29712] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 01:58:26.330] [warning] [nspeng ] [ 8204:29712] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 01:58:26.330] [info ] [nspeng ] [ 8204:29712] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 01:58:26.330] [info ] [nspeng ] [ 8204:29712] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:58:26.330] [warning] [nspeng ] [ 8204:29712] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:58:26.346] [error ] [nspeng ] [ 8204:29712] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:58:26.347] [error ] [nspeng ] [ 8204:29712] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:58:26.348] [error ] [nspeng ] [ 8204:29712] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:58:26.349] [error ] [nspeng ] [ 8204:29712] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 01:58:26.350] [error ] [nspeng ] [ 8204:29712] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 01:58:26.351] [info ] [nspeng ] [ 8204:29712] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 01:58:26.357] [info ] [nspeng ] [ 8204:20836] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 01:58:26.358] [info ] [nspeng ] [ 8204:20836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:58:26.358] [warning] [nspeng ] [ 8204:20836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:58:26.375] [error ] [nspeng ] [ 8204:20836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:58:26.376] [error ] [nspeng ] [ 8204:20836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:58:26.377] [error ] [nspeng ] [ 8204:20836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:58:26.378] [error ] [nspeng ] [ 8204:20836] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 01:58:26.379] [warning] [nspeng ] [ 8204:20836] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 01:58:26.379] [info ] [nspeng ] [ 8204:20836] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 01:58:26.379] [info ] [nspeng ] [ 8204:20836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:58:26.379] [warning] [nspeng ] [ 8204:20836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:58:26.398] [error ] [nspeng ] [ 8204:20836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:58:26.398] [error ] [nspeng ] [ 8204:20836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:58:26.399] [error ] [nspeng ] [ 8204:20836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:58:26.400] [error ] [nspeng ] [ 8204:20836] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 01:58:26.400] [error ] [nspeng ] [ 8204:20836] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 01:58:26.401] [info ] [nspeng ] [ 8204:20836] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 01:58:26.409] [info ] [nspeng ] [ 8204:29736] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 01:58:26.410] [info ] [nspeng ] [ 8204:29736] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:58:26.410] [warning] [nspeng ] [ 8204:29736] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:58:26.429] [error ] [nspeng ] [ 8204:29736] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:58:26.430] [error ] [nspeng ] [ 8204:29736] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:58:26.431] [error ] [nspeng ] [ 8204:29736] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:58:26.432] [error ] [nspeng ] [ 8204:29736] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 01:58:26.433] [warning] [nspeng ] [ 8204:29736] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 01:58:26.433] [info ] [nspeng ] [ 8204:29736] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 01:58:26.433] [info ] [nspeng ] [ 8204:29736] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:58:26.433] [warning] [nspeng ] [ 8204:29736] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:58:26.449] [error ] [nspeng ] [ 8204:29736] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:58:26.450] [error ] [nspeng ] [ 8204:29736] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:58:26.452] [error ] [nspeng ] [ 8204:29736] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:58:26.453] [error ] [nspeng ] [ 8204:29736] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 01:58:26.454] [error ] [nspeng ] [ 8204:29736] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 01:58:26.455] [info ] [nspeng ] [ 8204:29736] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 01:58:26.461] [info ] [nspeng ] [ 8204:12696] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 01:58:26.461] [info ] [nspeng ] [ 8204:12696] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:58:26.461] [warning] [nspeng ] [ 8204:12696] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:58:26.481] [error ] [nspeng ] [ 8204:12696] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:58:26.482] [error ] [nspeng ] [ 8204:12696] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:58:26.483] [error ] [nspeng ] [ 8204:12696] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:58:26.484] [error ] [nspeng ] [ 8204:12696] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 01:58:26.485] [warning] [nspeng ] [ 8204:12696] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 01:58:26.485] [info ] [nspeng ] [ 8204:12696] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 01:58:26.485] [info ] [nspeng ] [ 8204:12696] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:58:26.485] [warning] [nspeng ] [ 8204:12696] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:58:26.508] [error ] [nspeng ] [ 8204:12696] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:58:26.509] [error ] [nspeng ] [ 8204:12696] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:58:26.509] [error ] [nspeng ] [ 8204:12696] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:58:26.510] [error ] [nspeng ] [ 8204:12696] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 01:58:26.511] [error ] [nspeng ] [ 8204:12696] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 01:58:26.512] [info ] [nspeng ] [ 8204:12696] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 01:59:19.870] [info ] [nspeng ] [ 8204: 4324] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 01:59:19.870] [info ] [nspeng ] [ 8204: 4324] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:59:19.870] [warning] [nspeng ] [ 8204: 4324] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:59:19.894] [error ] [nspeng ] [ 8204: 4324] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:59:19.895] [error ] [nspeng ] [ 8204: 4324] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:59:19.895] [error ] [nspeng ] [ 8204: 4324] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:59:19.896] [error ] [nspeng ] [ 8204: 4324] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 01:59:19.897] [warning] [nspeng ] [ 8204: 4324] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 01:59:19.897] [info ] [nspeng ] [ 8204: 4324] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 01:59:19.897] [info ] [nspeng ] [ 8204: 4324] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 01:59:19.897] [warning] [nspeng ] [ 8204: 4324] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 01:59:19.911] [error ] [nspeng ] [ 8204: 4324] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 01:59:19.911] [error ] [nspeng ] [ 8204: 4324] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 01:59:19.913] [error ] [nspeng ] [ 8204: 4324] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 01:59:19.913] [error ] [nspeng ] [ 8204: 4324] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 01:59:19.914] [error ] [nspeng ] [ 8204: 4324] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 01:59:19.915] [info ] [nspeng ] [ 8204: 4324] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 02:18:59.240] [info ] [nspeng ] [ 8204:16192] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 02:18:59.240] [info ] [nspeng ] [ 8204:16192] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 02:18:59.240] [warning] [nspeng ] [ 8204:16192] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 02:18:59.252] [error ] [nspeng ] [ 8204:16192] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 02:18:59.253] [error ] [nspeng ] [ 8204:16192] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 02:18:59.254] [error ] [nspeng ] [ 8204:16192] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 02:18:59.255] [error ] [nspeng ] [ 8204:16192] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 02:18:59.256] [warning] [nspeng ] [ 8204:16192] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 02:18:59.256] [info ] [nspeng ] [ 8204:16192] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 02:18:59.256] [info ] [nspeng ] [ 8204:16192] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 02:18:59.256] [warning] [nspeng ] [ 8204:16192] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 02:18:59.268] [error ] [nspeng ] [ 8204:16192] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 02:18:59.268] [error ] [nspeng ] [ 8204:16192] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 02:18:59.269] [error ] [nspeng ] [ 8204:16192] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 02:18:59.270] [error ] [nspeng ] [ 8204:16192] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 02:18:59.270] [error ] [nspeng ] [ 8204:16192] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 02:18:59.271] [info ] [nspeng ] [ 8204:16192] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 02:24:36.883] [info ] [nspeng ] [ 8204:10148] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 02:24:36.883] [info ] [nspeng ] [ 8204:10148] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 02:24:36.883] [warning] [nspeng ] [ 8204:10148] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 02:24:36.895] [error ] [nspeng ] [ 8204:10148] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 02:24:36.896] [error ] [nspeng ] [ 8204:10148] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 02:24:36.897] [error ] [nspeng ] [ 8204:10148] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 02:24:36.898] [error ] [nspeng ] [ 8204:10148] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 02:24:36.898] [warning] [nspeng ] [ 8204:10148] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 02:24:36.899] [info ] [nspeng ] [ 8204:10148] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 02:24:36.899] [info ] [nspeng ] [ 8204:10148] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 02:24:36.899] [warning] [nspeng ] [ 8204:10148] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 02:24:36.911] [error ] [nspeng ] [ 8204:10148] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 02:24:36.911] [error ] [nspeng ] [ 8204:10148] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 02:24:36.912] [error ] [nspeng ] [ 8204:10148] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 02:24:36.913] [error ] [nspeng ] [ 8204:10148] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 02:24:36.914] [error ] [nspeng ] [ 8204:10148] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 02:24:36.914] [info ] [nspeng ] [ 8204:10148] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 03:28:33.802] [info ] [nspeng ] [ 8204:27004] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 03:28:33.803] [info ] [nspeng ] [ 8204:27004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 03:28:33.803] [warning] [nspeng ] [ 8204:27004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 03:28:33.816] [error ] [nspeng ] [ 8204:27004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 03:28:33.819] [error ] [nspeng ] [ 8204:27004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 03:28:33.819] [error ] [nspeng ] [ 8204:27004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 03:28:33.820] [error ] [nspeng ] [ 8204:27004] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 03:28:33.821] [warning] [nspeng ] [ 8204:27004] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 03:28:33.821] [info ] [nspeng ] [ 8204:27004] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 03:28:33.821] [info ] [nspeng ] [ 8204:27004] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 03:28:33.821] [warning] [nspeng ] [ 8204:27004] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 03:28:33.833] [error ] [nspeng ] [ 8204:27004] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 03:28:33.834] [error ] [nspeng ] [ 8204:27004] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 03:28:33.834] [error ] [nspeng ] [ 8204:27004] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 03:28:33.835] [error ] [nspeng ] [ 8204:27004] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 03:28:33.836] [error ] [nspeng ] [ 8204:27004] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 03:28:33.837] [info ] [nspeng ] [ 8204:27004] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 04:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 04:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 04:05:05.005] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 04:05:05.028] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 04:05:05.029] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 04:05:05.030] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 04:05:05.031] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 04:05:05.031] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 04:05:05.031] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 04:05:05.032] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 04:05:05.032] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 04:05:05.045] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 04:05:05.046] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 04:05:05.046] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 04:05:05.047] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 04:05:05.048] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 04:05:05.049] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 04:05:05.053] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 04:05:05.057] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-24 04:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-24 04:05:05.064] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-24 04:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-24 04:05:05.072] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-24 04:05:05.075] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-24 04:05:05.075] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 04:05:05.075] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 04:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 04:05:05.088] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 04:05:05.089] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 04:05:05.090] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 04:05:05.090] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 04:05:05.090] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 04:05:05.091] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 04:05:05.091] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 04:05:05.103] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 04:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 04:05:05.105] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 04:05:05.105] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-24 04:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-24 04:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-24 04:05:05.116] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-24 04:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-24 04:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-24 04:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-24 04:05:05.128] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042404050500.ncl' [2025-04-24 04:05:05.128] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042404050500.ncl [2025-04-24 04:05:05.129] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042404050500.ncl' [2025-04-24 04:05:05.129] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-24 04:05:05.129] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-24 05:42:09.792] [info ] [nspeng ] [ 8204:26708] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 05:42:09.793] [info ] [nspeng ] [ 8204:26708] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 05:42:09.793] [warning] [nspeng ] [ 8204:26708] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 05:42:09.806] [error ] [nspeng ] [ 8204:26708] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 05:42:09.806] [error ] [nspeng ] [ 8204:26708] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 05:42:09.806] [error ] [nspeng ] [ 8204:26708] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 05:42:09.807] [error ] [nspeng ] [ 8204:26708] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 05:42:09.808] [warning] [nspeng ] [ 8204:26708] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 05:42:09.808] [info ] [nspeng ] [ 8204:26708] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 05:42:09.808] [info ] [nspeng ] [ 8204:26708] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 05:42:09.808] [warning] [nspeng ] [ 8204:26708] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 05:42:09.821] [error ] [nspeng ] [ 8204:26708] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 05:42:09.822] [error ] [nspeng ] [ 8204:26708] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 05:42:09.823] [error ] [nspeng ] [ 8204:26708] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 05:42:09.824] [error ] [nspeng ] [ 8204:26708] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 05:42:09.824] [error ] [nspeng ] [ 8204:26708] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 05:42:09.825] [info ] [nspeng ] [ 8204:26708] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 07:53:37.783] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 07:53:37.783] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 07:53:37.784] [warning] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 07:53:37.801] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 07:53:37.802] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 07:53:37.803] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 07:53:37.804] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 07:53:37.805] [warning] [nspeng ] [ 8204: 5224] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 07:53:37.805] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 07:53:37.805] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 07:53:37.805] [warning] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 07:53:37.821] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 07:53:37.822] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 07:53:37.823] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 07:53:37.824] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 07:53:37.825] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 07:53:37.826] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 07:53:37.832] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 07:53:37.833] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 07:53:37.833] [warning] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 07:53:37.849] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 07:53:37.850] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 07:53:37.850] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 07:53:37.852] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 07:53:37.852] [warning] [nspeng ] [ 8204: 5224] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 07:53:37.852] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 07:53:37.853] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 07:53:37.853] [warning] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 07:53:37.869] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 07:53:37.870] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 07:53:37.871] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 07:53:37.872] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 07:53:37.872] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 07:53:37.873] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 07:53:37.878] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 07:53:37.882] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-24 07:53:37.886] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-24 07:53:37.891] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-24 07:53:37.896] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-24 07:53:37.898] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-24 07:53:37.902] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-24 07:53:37.902] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 07:53:37.902] [warning] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 07:53:37.919] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 07:53:37.920] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 07:53:37.921] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 07:53:37.922] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 07:53:37.923] [warning] [nspeng ] [ 8204: 5224] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 07:53:37.923] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 07:53:37.923] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 07:53:37.923] [warning] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 07:53:37.942] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 07:53:37.943] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 07:53:37.943] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 07:53:37.944] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-24 07:53:37.950] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-24 07:53:37.954] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-24 07:53:37.958] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-24 07:53:37.963] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-24 07:53:37.967] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-24 07:53:37.971] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-24 07:53:37.972] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042407533700.ncl' [2025-04-24 07:53:37.972] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042407533700.ncl [2025-04-24 07:53:37.973] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042407533700.ncl' [2025-04-24 07:53:37.973] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-24 07:53:37.973] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-24 08:05:05.003] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 08:05:05.003] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 08:05:05.003] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 08:05:05.016] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 08:05:05.017] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 08:05:05.017] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 08:05:05.018] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 08:05:05.019] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 08:05:05.019] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 08:05:05.019] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 08:05:05.019] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 08:05:05.033] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 08:05:05.033] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 08:05:05.033] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 08:05:05.034] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 08:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 08:05:05.035] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 08:05:05.039] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 08:05:05.043] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-24 08:05:05.047] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-24 08:05:05.050] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-24 08:05:05.053] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-24 08:05:05.056] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-24 08:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-24 08:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 08:05:05.060] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 08:05:05.073] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 08:05:05.073] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 08:05:05.074] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 08:05:05.075] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 08:05:05.076] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 08:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 08:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 08:05:05.076] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 08:05:05.089] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 08:05:05.089] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 08:05:05.090] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 08:05:05.091] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-24 08:05:05.096] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-24 08:05:05.098] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-24 08:05:05.101] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-24 08:05:05.105] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-24 08:05:05.108] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-24 08:05:05.111] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-24 08:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042408050500.ncl' [2025-04-24 08:05:05.112] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042408050500.ncl [2025-04-24 08:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042408050500.ncl' [2025-04-24 08:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-24 08:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-24 08:36:50.529] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 08:36:50.530] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 08:36:50.530] [warning] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 08:36:50.547] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 08:36:50.548] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 08:36:50.549] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 08:36:50.550] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 08:36:50.551] [warning] [nspeng ] [ 8204:20896] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 08:36:50.551] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 08:36:50.551] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 08:36:50.551] [warning] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 08:36:50.570] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 08:36:50.570] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 08:36:50.571] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 08:36:50.572] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 08:36:50.573] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 08:36:50.574] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 08:36:50.579] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 08:36:50.579] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 08:36:50.579] [warning] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 08:36:50.597] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 08:36:50.598] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 08:36:50.599] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 08:36:50.599] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 08:36:50.601] [warning] [nspeng ] [ 8204:20896] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 08:36:50.601] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 08:36:50.601] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 08:36:50.601] [warning] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 08:36:50.619] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 08:36:50.620] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 08:36:50.621] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 08:36:50.622] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 08:36:50.622] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 08:36:50.623] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 08:36:50.628] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 08:36:50.639] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-24 08:36:50.643] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-24 08:36:50.647] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-24 08:36:50.651] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-24 08:36:50.655] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-24 08:36:50.659] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-24 08:36:50.659] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 08:36:50.659] [warning] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 08:36:50.677] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 08:36:50.678] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 08:36:50.679] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 08:36:50.680] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 08:36:50.681] [warning] [nspeng ] [ 8204:20896] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 08:36:50.681] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 08:36:50.681] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 08:36:50.681] [warning] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 08:36:50.699] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 08:36:50.699] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 08:36:50.700] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 08:36:50.701] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-24 08:36:50.707] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-24 08:36:50.711] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-24 08:36:50.714] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-24 08:36:50.718] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-24 08:36:50.720] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-24 08:36:50.725] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-24 08:36:50.727] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042408365000.ncl' [2025-04-24 08:36:50.727] [error ] [nspeng ] [ 8204:20896] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042408365000.ncl [2025-04-24 08:36:50.727] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042408365000.ncl' [2025-04-24 08:36:50.728] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-24 08:36:50.728] [info ] [nspeng ] [ 8204:20896] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-24 12:05:05.016] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 12:05:05.016] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 12:05:05.016] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 12:05:05.029] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 12:05:05.030] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 12:05:05.031] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 12:05:05.032] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 12:05:05.033] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 12:05:05.033] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 12:05:05.033] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 12:05:05.033] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 12:05:05.045] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 12:05:05.045] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 12:05:05.046] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 12:05:05.047] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 12:05:05.048] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 12:05:05.048] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 12:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 12:05:05.056] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-24 12:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-24 12:05:05.063] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-24 12:05:05.066] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-24 12:05:05.070] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-24 12:05:05.073] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-24 12:05:05.073] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 12:05:05.073] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 12:05:05.086] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 12:05:05.086] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 12:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 12:05:05.088] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 12:05:05.089] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 12:05:05.089] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 12:05:05.089] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 12:05:05.089] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 12:05:05.102] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 12:05:05.103] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 12:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 12:05:05.105] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-24 12:05:05.109] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-24 12:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-24 12:05:05.115] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-24 12:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-24 12:05:05.122] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-24 12:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-24 12:05:05.126] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042412050500.ncl' [2025-04-24 12:05:05.126] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042412050500.ncl [2025-04-24 12:05:05.126] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042412050500.ncl' [2025-04-24 12:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-24 12:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-24 13:30:26.240] [info ] [nspeng ] [ 8204: 5768] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 13:30:26.240] [info ] [nspeng ] [ 8204: 5768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 13:30:26.240] [warning] [nspeng ] [ 8204: 5768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 13:30:26.252] [error ] [nspeng ] [ 8204: 5768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 13:30:26.253] [error ] [nspeng ] [ 8204: 5768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 13:30:26.254] [error ] [nspeng ] [ 8204: 5768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 13:30:26.255] [error ] [nspeng ] [ 8204: 5768] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 13:30:26.255] [warning] [nspeng ] [ 8204: 5768] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 13:30:26.256] [info ] [nspeng ] [ 8204: 5768] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 13:30:26.256] [info ] [nspeng ] [ 8204: 5768] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 13:30:26.256] [warning] [nspeng ] [ 8204: 5768] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 13:30:26.268] [error ] [nspeng ] [ 8204: 5768] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 13:30:26.269] [error ] [nspeng ] [ 8204: 5768] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 13:30:26.270] [error ] [nspeng ] [ 8204: 5768] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 13:30:26.270] [error ] [nspeng ] [ 8204: 5768] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 13:30:26.271] [error ] [nspeng ] [ 8204: 5768] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 13:30:26.271] [info ] [nspeng ] [ 8204: 5768] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 16:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 16:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 16:05:05.006] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 16:05:05.022] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 16:05:05.023] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 16:05:05.024] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 16:05:05.025] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 16:05:05.026] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 16:05:05.026] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 16:05:05.027] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 16:05:05.027] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 16:05:05.043] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 16:05:05.044] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 16:05:05.044] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 16:05:05.045] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 16:05:05.046] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 16:05:05.047] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 16:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 16:05:05.056] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-24 16:05:05.061] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-24 16:05:05.064] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-24 16:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-24 16:05:05.073] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-24 16:05:05.077] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-24 16:05:05.077] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 16:05:05.077] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 16:05:05.098] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 16:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 16:05:05.100] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 16:05:05.101] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 16:05:05.102] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 16:05:05.102] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 16:05:05.102] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 16:05:05.102] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 16:05:05.118] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 16:05:05.119] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 16:05:05.120] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 16:05:05.121] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-24 16:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-24 16:05:05.131] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-24 16:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-24 16:05:05.140] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-24 16:05:05.144] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-24 16:05:05.148] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-24 16:05:05.149] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042416050500.ncl' [2025-04-24 16:05:05.149] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042416050500.ncl [2025-04-24 16:05:05.150] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042416050500.ncl' [2025-04-24 16:05:05.151] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-24 16:05:05.151] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-24 20:05:05.016] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 20:05:05.016] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 20:05:05.016] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 20:05:05.034] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 20:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 20:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 20:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 20:05:05.038] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 20:05:05.038] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 20:05:05.038] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 20:05:05.038] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 20:05:05.056] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 20:05:05.057] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 20:05:05.058] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 20:05:05.058] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 20:05:05.059] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 20:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 20:05:05.066] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 20:05:05.070] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-24 20:05:05.074] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-24 20:05:05.078] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-24 20:05:05.082] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-24 20:05:05.086] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-24 20:05:05.090] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-24 20:05:05.090] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 20:05:05.091] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 20:05:05.110] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 20:05:05.111] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 20:05:05.111] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 20:05:05.112] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 20:05:05.113] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 20:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 20:05:05.114] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 20:05:05.114] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 20:05:05.130] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 20:05:05.130] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 20:05:05.131] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 20:05:05.131] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-24 20:05:05.137] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-24 20:05:05.141] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-24 20:05:05.145] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-24 20:05:05.149] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-24 20:05:05.153] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-24 20:05:05.157] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-24 20:05:05.158] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042420050500.ncl' [2025-04-24 20:05:05.159] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042420050500.ncl [2025-04-24 20:05:05.159] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042420050500.ncl' [2025-04-24 20:05:05.160] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-24 20:05:05.160] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-24 21:22:27.247] [info ] [nspeng ] [ 8204: 5144] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 21:22:27.247] [info ] [nspeng ] [ 8204: 5144] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 21:22:27.247] [warning] [nspeng ] [ 8204: 5144] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 21:22:27.264] [error ] [nspeng ] [ 8204: 5144] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 21:22:27.265] [error ] [nspeng ] [ 8204: 5144] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 21:22:27.266] [error ] [nspeng ] [ 8204: 5144] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 21:22:27.267] [error ] [nspeng ] [ 8204: 5144] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 21:22:27.268] [warning] [nspeng ] [ 8204: 5144] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 21:22:27.268] [info ] [nspeng ] [ 8204: 5144] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 21:22:27.268] [info ] [nspeng ] [ 8204: 5144] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 21:22:27.268] [warning] [nspeng ] [ 8204: 5144] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 21:22:27.284] [error ] [nspeng ] [ 8204: 5144] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 21:22:27.285] [error ] [nspeng ] [ 8204: 5144] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 21:22:27.286] [error ] [nspeng ] [ 8204: 5144] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 21:22:27.286] [error ] [nspeng ] [ 8204: 5144] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 21:22:27.287] [error ] [nspeng ] [ 8204: 5144] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 21:22:27.288] [info ] [nspeng ] [ 8204: 5144] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 21:24:54.679] [info ] [nspeng ] [ 8204:25072] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 21:24:54.679] [info ] [nspeng ] [ 8204:25072] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 21:24:54.679] [warning] [nspeng ] [ 8204:25072] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 21:24:54.707] [error ] [nspeng ] [ 8204:25072] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 21:24:54.708] [error ] [nspeng ] [ 8204:25072] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 21:24:54.708] [error ] [nspeng ] [ 8204:25072] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 21:24:54.709] [error ] [nspeng ] [ 8204:25072] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 21:24:54.710] [warning] [nspeng ] [ 8204:25072] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 21:24:54.710] [info ] [nspeng ] [ 8204:25072] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 21:24:54.710] [info ] [nspeng ] [ 8204:25072] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 21:24:54.710] [warning] [nspeng ] [ 8204:25072] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 21:24:54.725] [error ] [nspeng ] [ 8204:25072] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 21:24:54.726] [error ] [nspeng ] [ 8204:25072] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 21:24:54.727] [error ] [nspeng ] [ 8204:25072] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 21:24:54.727] [error ] [nspeng ] [ 8204:25072] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 21:24:54.728] [error ] [nspeng ] [ 8204:25072] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 21:24:54.729] [info ] [nspeng ] [ 8204:25072] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-24 23:33:48.386] [info ] [nspeng ] [ 8204:18684] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-24 23:33:48.386] [info ] [nspeng ] [ 8204:18684] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 23:33:48.386] [warning] [nspeng ] [ 8204:18684] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 23:33:48.409] [error ] [nspeng ] [ 8204:18684] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 23:33:48.410] [error ] [nspeng ] [ 8204:18684] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 23:33:48.412] [error ] [nspeng ] [ 8204:18684] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 23:33:48.413] [error ] [nspeng ] [ 8204:18684] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-24 23:33:48.414] [warning] [nspeng ] [ 8204:18684] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-24 23:33:48.414] [info ] [nspeng ] [ 8204:18684] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-24 23:33:48.414] [info ] [nspeng ] [ 8204:18684] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-24 23:33:48.414] [warning] [nspeng ] [ 8204:18684] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-24 23:33:48.439] [error ] [nspeng ] [ 8204:18684] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-24 23:33:48.441] [error ] [nspeng ] [ 8204:18684] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-24 23:33:48.442] [error ] [nspeng ] [ 8204:18684] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-24 23:33:48.444] [error ] [nspeng ] [ 8204:18684] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-24 23:33:48.447] [error ] [nspeng ] [ 8204:18684] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-24 23:33:48.453] [info ] [nspeng ] [ 8204:18684] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 00:02:30.058] [info ] [nspeng ] [ 8204: 280] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 00:02:30.058] [info ] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 00:02:30.058] [warning] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 00:02:30.076] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 00:02:30.077] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 00:02:30.077] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 00:02:30.079] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 00:02:30.079] [warning] [nspeng ] [ 8204: 280] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 00:02:30.079] [info ] [nspeng ] [ 8204: 280] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 00:02:30.080] [info ] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 00:02:30.080] [warning] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 00:02:30.094] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 00:02:30.094] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 00:02:30.095] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 00:02:30.096] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 00:02:30.097] [error ] [nspeng ] [ 8204: 280] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 00:02:30.098] [info ] [nspeng ] [ 8204: 280] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 00:05:05.009] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 00:05:05.010] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 00:05:05.010] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 00:05:05.038] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 00:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 00:05:05.041] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 00:05:05.042] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 00:05:05.042] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 00:05:05.042] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 00:05:05.043] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 00:05:05.043] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 00:05:05.058] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 00:05:05.059] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 00:05:05.060] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 00:05:05.061] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 00:05:05.061] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 00:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 00:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 00:05:05.072] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-25 00:05:05.077] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-25 00:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-25 00:05:05.085] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-25 00:05:05.089] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-25 00:05:05.093] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-25 00:05:05.093] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 00:05:05.093] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 00:05:05.109] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 00:05:05.110] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 00:05:05.111] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 00:05:05.112] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 00:05:05.113] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 00:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 00:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 00:05:05.113] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 00:05:05.133] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 00:05:05.133] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 00:05:05.134] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 00:05:05.135] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-25 00:05:05.140] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-25 00:05:05.144] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-25 00:05:05.148] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-25 00:05:05.152] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-25 00:05:05.156] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-25 00:05:05.160] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-25 00:05:05.162] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042500050500.ncl' [2025-04-25 00:05:05.162] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042500050500.ncl [2025-04-25 00:05:05.162] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042500050500.ncl' [2025-04-25 00:05:05.163] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-25 00:05:05.163] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-25 00:12:36.147] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 00:12:36.147] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 00:12:36.147] [warning] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 00:12:36.160] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 00:12:36.161] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 00:12:36.162] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 00:12:36.163] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 00:12:36.164] [warning] [nspeng ] [ 8204: 4772] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 00:12:36.164] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 00:12:36.164] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 00:12:36.164] [warning] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 00:12:36.176] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 00:12:36.177] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 00:12:36.178] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 00:12:36.179] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 00:12:36.179] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 00:12:36.180] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 01:53:24.347] [info ] [nspeng ] [ 8204:24808] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 01:53:24.347] [info ] [nspeng ] [ 8204:24808] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 01:53:24.347] [warning] [nspeng ] [ 8204:24808] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 01:53:24.361] [error ] [nspeng ] [ 8204:24808] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 01:53:24.361] [error ] [nspeng ] [ 8204:24808] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 01:53:24.362] [error ] [nspeng ] [ 8204:24808] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 01:53:24.363] [error ] [nspeng ] [ 8204:24808] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 01:53:24.364] [warning] [nspeng ] [ 8204:24808] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 01:53:24.364] [info ] [nspeng ] [ 8204:24808] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 01:53:24.364] [info ] [nspeng ] [ 8204:24808] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 01:53:24.364] [warning] [nspeng ] [ 8204:24808] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 01:53:24.376] [error ] [nspeng ] [ 8204:24808] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 01:53:24.376] [error ] [nspeng ] [ 8204:24808] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 01:53:24.377] [error ] [nspeng ] [ 8204:24808] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 01:53:24.377] [error ] [nspeng ] [ 8204:24808] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 01:53:24.378] [error ] [nspeng ] [ 8204:24808] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 01:53:24.379] [info ] [nspeng ] [ 8204:24808] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 02:01:20.274] [info ] [nspeng ] [ 8204:29160] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 02:01:20.274] [info ] [nspeng ] [ 8204:29160] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:01:20.274] [warning] [nspeng ] [ 8204:29160] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:01:20.298] [error ] [nspeng ] [ 8204:29160] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:01:20.299] [error ] [nspeng ] [ 8204:29160] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:01:20.299] [error ] [nspeng ] [ 8204:29160] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:01:20.300] [error ] [nspeng ] [ 8204:29160] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 02:01:20.301] [warning] [nspeng ] [ 8204:29160] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 02:01:20.301] [info ] [nspeng ] [ 8204:29160] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 02:01:20.301] [info ] [nspeng ] [ 8204:29160] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:01:20.301] [warning] [nspeng ] [ 8204:29160] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:01:20.314] [error ] [nspeng ] [ 8204:29160] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:01:20.315] [error ] [nspeng ] [ 8204:29160] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:01:20.316] [error ] [nspeng ] [ 8204:29160] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:01:20.316] [error ] [nspeng ] [ 8204:29160] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 02:01:20.317] [error ] [nspeng ] [ 8204:29160] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 02:01:20.318] [info ] [nspeng ] [ 8204:29160] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 02:03:27.274] [info ] [nspeng ] [ 8204:19496] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 02:03:27.274] [info ] [nspeng ] [ 8204:19496] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:03:27.274] [warning] [nspeng ] [ 8204:19496] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:03:27.286] [error ] [nspeng ] [ 8204:19496] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:03:27.287] [error ] [nspeng ] [ 8204:19496] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:03:27.288] [error ] [nspeng ] [ 8204:19496] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:03:27.289] [error ] [nspeng ] [ 8204:19496] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 02:03:27.289] [warning] [nspeng ] [ 8204:19496] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 02:03:27.289] [info ] [nspeng ] [ 8204:19496] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 02:03:27.290] [info ] [nspeng ] [ 8204:19496] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:03:27.290] [warning] [nspeng ] [ 8204:19496] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:03:27.302] [error ] [nspeng ] [ 8204:19496] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:03:27.303] [error ] [nspeng ] [ 8204:19496] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:03:27.304] [error ] [nspeng ] [ 8204:19496] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:03:27.305] [error ] [nspeng ] [ 8204:19496] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 02:03:27.305] [error ] [nspeng ] [ 8204:19496] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 02:03:27.306] [info ] [nspeng ] [ 8204:19496] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 02:03:28.559] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 02:03:28.560] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:03:28.560] [warning] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:03:28.588] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:03:28.593] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:03:28.594] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:03:28.595] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 02:03:28.596] [warning] [nspeng ] [ 8204:31204] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 02:03:28.596] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 02:03:28.596] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:03:28.596] [warning] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:03:28.614] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:03:28.615] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:03:28.616] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:03:28.616] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 02:03:28.617] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 02:03:28.618] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 02:03:28.624] [info ] [nspeng ] [ 8204: 4648] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 02:03:28.624] [info ] [nspeng ] [ 8204: 4648] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:03:28.624] [warning] [nspeng ] [ 8204: 4648] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:03:28.643] [error ] [nspeng ] [ 8204: 4648] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:03:28.644] [error ] [nspeng ] [ 8204: 4648] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:03:28.644] [error ] [nspeng ] [ 8204: 4648] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:03:28.645] [error ] [nspeng ] [ 8204: 4648] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 02:03:28.646] [warning] [nspeng ] [ 8204: 4648] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 02:03:28.646] [info ] [nspeng ] [ 8204: 4648] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 02:03:28.646] [info ] [nspeng ] [ 8204: 4648] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:03:28.646] [warning] [nspeng ] [ 8204: 4648] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:03:28.665] [error ] [nspeng ] [ 8204: 4648] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:03:28.666] [error ] [nspeng ] [ 8204: 4648] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:03:28.666] [error ] [nspeng ] [ 8204: 4648] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:03:28.667] [error ] [nspeng ] [ 8204: 4648] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 02:03:28.668] [error ] [nspeng ] [ 8204: 4648] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 02:03:28.669] [info ] [nspeng ] [ 8204: 4648] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 02:03:29.055] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 02:03:29.055] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:03:29.055] [warning] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:03:29.072] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:03:29.073] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:03:29.074] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:03:29.075] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 02:03:29.076] [warning] [nspeng ] [ 8204:31204] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 02:03:29.076] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 02:03:29.076] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:03:29.076] [warning] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:03:29.093] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:03:29.094] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:03:29.095] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:03:29.095] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 02:03:29.096] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 02:03:29.097] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 02:03:29.128] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 02:03:29.129] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:03:29.129] [warning] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:03:29.146] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:03:29.148] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:03:29.149] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:03:29.150] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 02:03:29.151] [warning] [nspeng ] [ 8204:31204] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 02:03:29.151] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 02:03:29.151] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:03:29.152] [warning] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:03:29.169] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:03:29.170] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:03:29.171] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:03:29.172] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 02:03:29.172] [error ] [nspeng ] [ 8204:31204] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 02:03:29.173] [info ] [nspeng ] [ 8204:31204] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 02:03:29.179] [info ] [nspeng ] [ 8204:17892] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 02:03:29.179] [info ] [nspeng ] [ 8204:17892] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:03:29.179] [warning] [nspeng ] [ 8204:17892] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:03:29.199] [error ] [nspeng ] [ 8204:17892] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:03:29.200] [error ] [nspeng ] [ 8204:17892] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:03:29.201] [error ] [nspeng ] [ 8204:17892] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:03:29.202] [error ] [nspeng ] [ 8204:17892] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 02:03:29.203] [warning] [nspeng ] [ 8204:17892] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 02:03:29.203] [info ] [nspeng ] [ 8204:17892] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 02:03:29.203] [info ] [nspeng ] [ 8204:17892] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:03:29.203] [warning] [nspeng ] [ 8204:17892] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:03:29.218] [error ] [nspeng ] [ 8204:17892] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:03:29.219] [error ] [nspeng ] [ 8204:17892] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:03:29.220] [error ] [nspeng ] [ 8204:17892] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:03:29.221] [error ] [nspeng ] [ 8204:17892] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 02:03:29.222] [error ] [nspeng ] [ 8204:17892] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 02:03:29.223] [info ] [nspeng ] [ 8204:17892] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 02:03:29.229] [info ] [nspeng ] [ 8204:17572] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 02:03:29.229] [info ] [nspeng ] [ 8204:17572] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:03:29.229] [warning] [nspeng ] [ 8204:17572] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:03:29.249] [error ] [nspeng ] [ 8204:17572] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:03:29.250] [error ] [nspeng ] [ 8204:17572] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:03:29.250] [error ] [nspeng ] [ 8204:17572] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:03:29.252] [error ] [nspeng ] [ 8204:17572] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 02:03:29.252] [warning] [nspeng ] [ 8204:17572] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 02:03:29.253] [info ] [nspeng ] [ 8204:17572] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 02:03:29.253] [info ] [nspeng ] [ 8204:17572] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:03:29.253] [warning] [nspeng ] [ 8204:17572] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:03:29.277] [error ] [nspeng ] [ 8204:17572] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:03:29.278] [error ] [nspeng ] [ 8204:17572] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:03:29.279] [error ] [nspeng ] [ 8204:17572] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:03:29.279] [error ] [nspeng ] [ 8204:17572] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 02:03:29.280] [error ] [nspeng ] [ 8204:17572] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 02:03:29.281] [info ] [nspeng ] [ 8204:17572] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 02:24:36.886] [info ] [nspeng ] [ 8204: 9960] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 02:24:36.886] [info ] [nspeng ] [ 8204: 9960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:24:36.886] [warning] [nspeng ] [ 8204: 9960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:24:36.902] [error ] [nspeng ] [ 8204: 9960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:24:36.903] [error ] [nspeng ] [ 8204: 9960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:24:36.903] [error ] [nspeng ] [ 8204: 9960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:24:36.904] [error ] [nspeng ] [ 8204: 9960] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 02:24:36.905] [warning] [nspeng ] [ 8204: 9960] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 02:24:36.905] [info ] [nspeng ] [ 8204: 9960] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 02:24:36.905] [info ] [nspeng ] [ 8204: 9960] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 02:24:36.905] [warning] [nspeng ] [ 8204: 9960] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 02:24:36.918] [error ] [nspeng ] [ 8204: 9960] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 02:24:36.919] [error ] [nspeng ] [ 8204: 9960] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 02:24:36.919] [error ] [nspeng ] [ 8204: 9960] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 02:24:36.920] [error ] [nspeng ] [ 8204: 9960] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 02:24:36.921] [error ] [nspeng ] [ 8204: 9960] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 02:24:36.922] [info ] [nspeng ] [ 8204: 9960] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 04:05:05.014] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 04:05:05.015] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 04:05:05.015] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 04:05:05.029] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 04:05:05.046] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 04:05:05.046] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 04:05:05.047] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 04:05:05.047] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 04:05:05.047] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 04:05:05.047] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 04:05:05.047] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 04:05:05.062] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 04:05:05.062] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 04:05:05.063] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 04:05:05.064] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 04:05:05.065] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 04:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 04:05:05.069] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 04:05:05.072] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-25 04:05:05.075] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-25 04:05:05.078] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-25 04:05:05.082] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-25 04:05:05.085] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-25 04:05:05.088] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-25 04:05:05.088] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 04:05:05.088] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 04:05:05.101] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 04:05:05.102] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 04:05:05.103] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 04:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 04:05:05.104] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 04:05:05.104] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 04:05:05.105] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 04:05:05.105] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 04:05:05.116] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 04:05:05.117] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 04:05:05.118] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 04:05:05.118] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-25 04:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-25 04:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-25 04:05:05.130] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-25 04:05:05.133] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-25 04:05:05.136] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-25 04:05:05.139] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-25 04:05:05.140] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042504050500.ncl' [2025-04-25 04:05:05.140] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042504050500.ncl [2025-04-25 04:05:05.141] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042504050500.ncl' [2025-04-25 04:05:05.141] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-25 04:05:05.141] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-25 04:26:02.799] [info ] [nspeng ] [ 8204:24364] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 04:26:02.799] [info ] [nspeng ] [ 8204:24364] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 04:26:02.799] [warning] [nspeng ] [ 8204:24364] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 04:26:02.823] [error ] [nspeng ] [ 8204:24364] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 04:26:02.824] [error ] [nspeng ] [ 8204:24364] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 04:26:02.825] [error ] [nspeng ] [ 8204:24364] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 04:26:02.826] [error ] [nspeng ] [ 8204:24364] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 04:26:02.826] [warning] [nspeng ] [ 8204:24364] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 04:26:02.827] [info ] [nspeng ] [ 8204:24364] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 04:26:02.827] [info ] [nspeng ] [ 8204:24364] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 04:26:02.827] [warning] [nspeng ] [ 8204:24364] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 04:26:02.839] [error ] [nspeng ] [ 8204:24364] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 04:26:02.840] [error ] [nspeng ] [ 8204:24364] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 04:26:02.841] [error ] [nspeng ] [ 8204:24364] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 04:26:02.842] [error ] [nspeng ] [ 8204:24364] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 04:26:02.842] [error ] [nspeng ] [ 8204:24364] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 04:26:02.843] [info ] [nspeng ] [ 8204:24364] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 08:05:05.014] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 08:05:05.015] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 08:05:05.015] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 08:05:05.030] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 08:05:05.032] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 08:05:05.032] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 08:05:05.034] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 08:05:05.035] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 08:05:05.035] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 08:05:05.035] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 08:05:05.035] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 08:05:05.047] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 08:05:05.048] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 08:05:05.049] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 08:05:05.050] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 08:05:05.051] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 08:05:05.051] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 08:05:05.054] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 08:05:05.058] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-25 08:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-25 08:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-25 08:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-25 08:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-25 08:05:05.074] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-25 08:05:05.074] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 08:05:05.075] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 08:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 08:05:05.088] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 08:05:05.089] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 08:05:05.090] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 08:05:05.090] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 08:05:05.091] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 08:05:05.091] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 08:05:05.091] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 08:05:05.103] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 08:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 08:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 08:05:05.105] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-25 08:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-25 08:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-25 08:05:05.116] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-25 08:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-25 08:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-25 08:05:05.126] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-25 08:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042508050500.ncl' [2025-04-25 08:05:05.127] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042508050500.ncl [2025-04-25 08:05:05.128] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042508050500.ncl' [2025-04-25 08:05:05.128] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-25 08:05:05.128] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-25 10:33:38.248] [info ] [nspeng ] [ 8204:28224] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 10:33:38.249] [info ] [nspeng ] [ 8204:28224] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 10:33:38.249] [warning] [nspeng ] [ 8204:28224] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 10:33:38.262] [error ] [nspeng ] [ 8204:28224] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 10:33:38.280] [error ] [nspeng ] [ 8204:28224] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 10:33:38.281] [error ] [nspeng ] [ 8204:28224] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 10:33:38.282] [error ] [nspeng ] [ 8204:28224] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 10:33:38.283] [warning] [nspeng ] [ 8204:28224] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 10:33:38.283] [info ] [nspeng ] [ 8204:28224] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 10:33:38.283] [info ] [nspeng ] [ 8204:28224] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 10:33:38.283] [warning] [nspeng ] [ 8204:28224] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 10:33:38.296] [error ] [nspeng ] [ 8204:28224] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 10:33:38.297] [error ] [nspeng ] [ 8204:28224] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 10:33:38.298] [error ] [nspeng ] [ 8204:28224] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 10:33:38.299] [error ] [nspeng ] [ 8204:28224] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 10:33:38.299] [error ] [nspeng ] [ 8204:28224] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 10:33:38.300] [info ] [nspeng ] [ 8204:28224] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 12:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 12:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 12:05:05.005] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 12:05:05.018] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 12:05:05.033] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 12:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 12:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 12:05:05.037] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 12:05:05.037] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 12:05:05.037] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 12:05:05.037] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 12:05:05.050] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 12:05:05.051] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 12:05:05.051] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 12:05:05.052] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 12:05:05.053] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 12:05:05.054] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 12:05:05.058] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 12:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-25 12:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-25 12:05:05.069] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-25 12:05:05.072] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-25 12:05:05.075] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-25 12:05:05.079] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-25 12:05:05.079] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 12:05:05.079] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 12:05:05.091] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 12:05:05.092] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 12:05:05.093] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 12:05:05.094] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 12:05:05.095] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 12:05:05.095] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 12:05:05.095] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 12:05:05.095] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 12:05:05.107] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 12:05:05.108] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 12:05:05.108] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 12:05:05.109] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-25 12:05:05.114] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-25 12:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-25 12:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-25 12:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-25 12:05:05.129] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-25 12:05:05.132] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-25 12:05:05.133] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042512050500.ncl' [2025-04-25 12:05:05.133] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042512050500.ncl [2025-04-25 12:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042512050500.ncl' [2025-04-25 12:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-25 12:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-25 13:12:57.027] [info ] [nspeng ] [ 8204:24092] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 13:12:57.027] [info ] [nspeng ] [ 8204:24092] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 13:12:57.027] [warning] [nspeng ] [ 8204:24092] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 13:12:57.041] [error ] [nspeng ] [ 8204:24092] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 13:12:57.042] [error ] [nspeng ] [ 8204:24092] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 13:12:57.042] [error ] [nspeng ] [ 8204:24092] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 13:12:57.043] [error ] [nspeng ] [ 8204:24092] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 13:12:57.044] [warning] [nspeng ] [ 8204:24092] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 13:12:57.044] [info ] [nspeng ] [ 8204:24092] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 13:12:57.044] [info ] [nspeng ] [ 8204:24092] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 13:12:57.045] [warning] [nspeng ] [ 8204:24092] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 13:12:57.058] [error ] [nspeng ] [ 8204:24092] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 13:12:57.058] [error ] [nspeng ] [ 8204:24092] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 13:12:57.059] [error ] [nspeng ] [ 8204:24092] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 13:12:57.060] [error ] [nspeng ] [ 8204:24092] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 13:12:57.061] [error ] [nspeng ] [ 8204:24092] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 13:12:57.062] [info ] [nspeng ] [ 8204:24092] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 16:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 16:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 16:05:05.004] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 16:05:05.017] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 16:05:05.018] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 16:05:05.018] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 16:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 16:05:05.020] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 16:05:05.020] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 16:05:05.020] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 16:05:05.020] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 16:05:05.032] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 16:05:05.033] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 16:05:05.034] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 16:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 16:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 16:05:05.036] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 16:05:05.040] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 16:05:05.043] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-25 16:05:05.046] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-25 16:05:05.049] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-25 16:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-25 16:05:05.055] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-25 16:05:05.058] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-25 16:05:05.058] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 16:05:05.059] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 16:05:05.070] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 16:05:05.071] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 16:05:05.072] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 16:05:05.073] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 16:05:05.074] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 16:05:05.074] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 16:05:05.074] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 16:05:05.074] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 16:05:05.086] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 16:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 16:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 16:05:05.088] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-25 16:05:05.092] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-25 16:05:05.095] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-25 16:05:05.099] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-25 16:05:05.102] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-25 16:05:05.105] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-25 16:05:05.108] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-25 16:05:05.109] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042516050500.ncl' [2025-04-25 16:05:05.109] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042516050500.ncl [2025-04-25 16:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042516050500.ncl' [2025-04-25 16:05:05.111] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-25 16:05:05.111] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-25 18:32:44.816] [info ] [nspeng ] [ 8204: 5640] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 18:32:44.816] [info ] [nspeng ] [ 8204: 5640] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 18:32:44.816] [warning] [nspeng ] [ 8204: 5640] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 18:32:44.833] [error ] [nspeng ] [ 8204: 5640] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 18:32:44.846] [error ] [nspeng ] [ 8204: 5640] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 18:32:44.848] [error ] [nspeng ] [ 8204: 5640] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 18:32:44.849] [error ] [nspeng ] [ 8204: 5640] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 18:32:44.850] [warning] [nspeng ] [ 8204: 5640] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 18:32:44.850] [info ] [nspeng ] [ 8204: 5640] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 18:32:44.850] [info ] [nspeng ] [ 8204: 5640] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 18:32:44.850] [warning] [nspeng ] [ 8204: 5640] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 18:32:44.864] [error ] [nspeng ] [ 8204: 5640] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 18:32:44.865] [error ] [nspeng ] [ 8204: 5640] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 18:32:44.866] [error ] [nspeng ] [ 8204: 5640] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 18:32:44.867] [error ] [nspeng ] [ 8204: 5640] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 18:32:44.867] [error ] [nspeng ] [ 8204: 5640] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 18:32:44.868] [info ] [nspeng ] [ 8204: 5640] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 18:48:09.052] [info ] [nspeng ] [ 8204: 2288] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 18:48:09.052] [info ] [nspeng ] [ 8204: 2288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 18:48:09.052] [warning] [nspeng ] [ 8204: 2288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 18:48:09.079] [error ] [nspeng ] [ 8204: 2288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 18:48:09.081] [error ] [nspeng ] [ 8204: 2288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 18:48:09.087] [error ] [nspeng ] [ 8204: 2288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 18:48:09.088] [error ] [nspeng ] [ 8204: 2288] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 18:48:09.089] [warning] [nspeng ] [ 8204: 2288] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 18:48:09.089] [info ] [nspeng ] [ 8204: 2288] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 18:48:09.089] [info ] [nspeng ] [ 8204: 2288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 18:48:09.090] [warning] [nspeng ] [ 8204: 2288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 18:48:09.103] [error ] [nspeng ] [ 8204: 2288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 18:48:09.104] [error ] [nspeng ] [ 8204: 2288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 18:48:09.105] [error ] [nspeng ] [ 8204: 2288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 18:48:09.106] [error ] [nspeng ] [ 8204: 2288] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 18:48:09.106] [error ] [nspeng ] [ 8204: 2288] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 18:48:09.107] [info ] [nspeng ] [ 8204: 2288] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 20:05:05.016] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 20:05:05.016] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 20:05:05.016] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 20:05:05.032] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 20:05:05.042] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 20:05:05.043] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 20:05:05.044] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 20:05:05.045] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 20:05:05.045] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 20:05:05.046] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 20:05:05.046] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 20:05:05.061] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 20:05:05.062] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 20:05:05.063] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 20:05:05.064] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 20:05:05.065] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 20:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-25 20:05:05.070] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 20:05:05.074] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-25 20:05:05.078] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-25 20:05:05.080] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-25 20:05:05.084] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-25 20:05:05.088] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-25 20:05:05.092] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-25 20:05:05.092] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 20:05:05.092] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 20:05:05.107] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 20:05:05.108] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 20:05:05.109] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 20:05:05.110] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 20:05:05.111] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 20:05:05.111] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 20:05:05.111] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 20:05:05.111] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 20:05:05.125] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 20:05:05.126] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 20:05:05.127] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 20:05:05.128] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-25 20:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-25 20:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-25 20:05:05.142] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-25 20:05:05.146] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-25 20:05:05.150] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-25 20:05:05.153] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-25 20:05:05.155] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042520050500.ncl' [2025-04-25 20:05:05.155] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042520050500.ncl [2025-04-25 20:05:05.156] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042520050500.ncl' [2025-04-25 20:05:05.156] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-25 20:05:05.156] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-25 23:40:12.714] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-25 23:40:12.714] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 23:40:12.715] [warning] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 23:40:12.733] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 23:40:12.733] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 23:40:12.734] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 23:40:12.735] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-25 23:40:12.736] [warning] [nspeng ] [ 8204: 4772] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-25 23:40:12.736] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-25 23:40:12.736] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-25 23:40:12.736] [warning] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-25 23:40:12.751] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-25 23:40:12.752] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-25 23:40:12.753] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-25 23:40:12.754] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-25 23:40:12.754] [error ] [nspeng ] [ 8204: 4772] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-25 23:40:12.755] [info ] [nspeng ] [ 8204: 4772] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 00:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 00:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 00:05:05.005] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 00:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 00:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 00:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 00:05:05.021] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 00:05:05.022] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 00:05:05.022] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 00:05:05.023] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 00:05:05.023] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 00:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 00:05:05.038] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 00:05:05.039] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 00:05:05.039] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 00:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 00:05:05.041] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 00:05:05.045] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 00:05:05.048] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-26 00:05:05.051] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-26 00:05:05.054] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-26 00:05:05.059] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-26 00:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-26 00:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-26 00:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 00:05:05.065] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 00:05:05.078] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 00:05:05.079] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 00:05:05.080] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 00:05:05.081] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 00:05:05.082] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 00:05:05.082] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 00:05:05.082] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 00:05:05.082] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 00:05:05.096] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 00:05:05.097] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 00:05:05.098] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 00:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-26 00:05:05.104] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-26 00:05:05.107] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-26 00:05:05.111] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-26 00:05:05.114] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-26 00:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-26 00:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-26 00:05:05.122] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042600050500.ncl' [2025-04-26 00:05:05.122] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042600050500.ncl [2025-04-26 00:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042600050500.ncl' [2025-04-26 00:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-26 00:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-26 00:16:23.084] [info ] [nspeng ] [ 8204:26380] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 00:16:23.084] [info ] [nspeng ] [ 8204:26380] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 00:16:23.084] [warning] [nspeng ] [ 8204:26380] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 00:16:23.111] [error ] [nspeng ] [ 8204:26380] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 00:16:23.114] [error ] [nspeng ] [ 8204:26380] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 00:16:23.115] [error ] [nspeng ] [ 8204:26380] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 00:16:23.116] [error ] [nspeng ] [ 8204:26380] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 00:16:23.117] [warning] [nspeng ] [ 8204:26380] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 00:16:23.117] [info ] [nspeng ] [ 8204:26380] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 00:16:23.117] [info ] [nspeng ] [ 8204:26380] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 00:16:23.117] [warning] [nspeng ] [ 8204:26380] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 00:16:23.131] [error ] [nspeng ] [ 8204:26380] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 00:16:23.132] [error ] [nspeng ] [ 8204:26380] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 00:16:23.133] [error ] [nspeng ] [ 8204:26380] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 00:16:23.134] [error ] [nspeng ] [ 8204:26380] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 00:16:23.134] [error ] [nspeng ] [ 8204:26380] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 00:16:23.135] [info ] [nspeng ] [ 8204:26380] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 01:08:14.805] [info ] [nspeng ] [ 8204:21508] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 01:08:14.805] [info ] [nspeng ] [ 8204:21508] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 01:08:14.805] [warning] [nspeng ] [ 8204:21508] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 01:08:14.817] [error ] [nspeng ] [ 8204:21508] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 01:08:14.818] [error ] [nspeng ] [ 8204:21508] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 01:08:14.819] [error ] [nspeng ] [ 8204:21508] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 01:08:14.820] [error ] [nspeng ] [ 8204:21508] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 01:08:14.821] [warning] [nspeng ] [ 8204:21508] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 01:08:14.821] [info ] [nspeng ] [ 8204:21508] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 01:08:14.821] [info ] [nspeng ] [ 8204:21508] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 01:08:14.821] [warning] [nspeng ] [ 8204:21508] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 01:08:14.833] [error ] [nspeng ] [ 8204:21508] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 01:08:14.834] [error ] [nspeng ] [ 8204:21508] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 01:08:14.835] [error ] [nspeng ] [ 8204:21508] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 01:08:14.836] [error ] [nspeng ] [ 8204:21508] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 01:08:14.836] [error ] [nspeng ] [ 8204:21508] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 01:08:14.837] [info ] [nspeng ] [ 8204:21508] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 01:53:24.341] [info ] [nspeng ] [ 8204:20776] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 01:53:24.341] [info ] [nspeng ] [ 8204:20776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 01:53:24.341] [warning] [nspeng ] [ 8204:20776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 01:53:24.364] [error ] [nspeng ] [ 8204:20776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 01:53:24.365] [error ] [nspeng ] [ 8204:20776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 01:53:24.365] [error ] [nspeng ] [ 8204:20776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 01:53:24.366] [error ] [nspeng ] [ 8204:20776] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 01:53:24.367] [warning] [nspeng ] [ 8204:20776] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 01:53:24.367] [info ] [nspeng ] [ 8204:20776] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 01:53:24.367] [info ] [nspeng ] [ 8204:20776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 01:53:24.367] [warning] [nspeng ] [ 8204:20776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 01:53:24.378] [error ] [nspeng ] [ 8204:20776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 01:53:24.379] [error ] [nspeng ] [ 8204:20776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 01:53:24.379] [error ] [nspeng ] [ 8204:20776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 01:53:24.380] [error ] [nspeng ] [ 8204:20776] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 01:53:24.381] [error ] [nspeng ] [ 8204:20776] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 01:53:24.381] [info ] [nspeng ] [ 8204:20776] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 02:03:20.290] [info ] [nspeng ] [ 8204: 9864] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 02:03:20.291] [info ] [nspeng ] [ 8204: 9864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:03:20.291] [warning] [nspeng ] [ 8204: 9864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:03:20.313] [error ] [nspeng ] [ 8204: 9864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:03:20.313] [error ] [nspeng ] [ 8204: 9864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:03:20.314] [error ] [nspeng ] [ 8204: 9864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:03:20.315] [error ] [nspeng ] [ 8204: 9864] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 02:03:20.315] [warning] [nspeng ] [ 8204: 9864] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 02:03:20.316] [info ] [nspeng ] [ 8204: 9864] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 02:03:20.316] [info ] [nspeng ] [ 8204: 9864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:03:20.316] [warning] [nspeng ] [ 8204: 9864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:03:20.326] [error ] [nspeng ] [ 8204: 9864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:03:20.327] [error ] [nspeng ] [ 8204: 9864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:03:20.328] [error ] [nspeng ] [ 8204: 9864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:03:20.328] [error ] [nspeng ] [ 8204: 9864] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 02:03:20.329] [error ] [nspeng ] [ 8204: 9864] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 02:03:20.330] [info ] [nspeng ] [ 8204: 9864] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 02:08:30.288] [info ] [nspeng ] [ 8204: 6228] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 02:08:30.288] [info ] [nspeng ] [ 8204: 6228] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:08:30.289] [warning] [nspeng ] [ 8204: 6228] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:08:30.301] [error ] [nspeng ] [ 8204: 6228] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:08:30.301] [error ] [nspeng ] [ 8204: 6228] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:08:30.302] [error ] [nspeng ] [ 8204: 6228] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:08:30.303] [error ] [nspeng ] [ 8204: 6228] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 02:08:30.304] [warning] [nspeng ] [ 8204: 6228] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 02:08:30.304] [info ] [nspeng ] [ 8204: 6228] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 02:08:30.304] [info ] [nspeng ] [ 8204: 6228] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:08:30.304] [warning] [nspeng ] [ 8204: 6228] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:08:30.316] [error ] [nspeng ] [ 8204: 6228] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:08:30.316] [error ] [nspeng ] [ 8204: 6228] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:08:30.317] [error ] [nspeng ] [ 8204: 6228] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:08:30.318] [error ] [nspeng ] [ 8204: 6228] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 02:08:30.319] [error ] [nspeng ] [ 8204: 6228] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 02:08:30.319] [info ] [nspeng ] [ 8204: 6228] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 02:08:31.574] [info ] [nspeng ] [ 8204:20484] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 02:08:31.574] [info ] [nspeng ] [ 8204:20484] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:08:31.574] [warning] [nspeng ] [ 8204:20484] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:08:31.601] [error ] [nspeng ] [ 8204:20484] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:08:31.602] [error ] [nspeng ] [ 8204:20484] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:08:31.603] [error ] [nspeng ] [ 8204:20484] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:08:31.604] [error ] [nspeng ] [ 8204:20484] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 02:08:31.605] [warning] [nspeng ] [ 8204:20484] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 02:08:31.605] [info ] [nspeng ] [ 8204:20484] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 02:08:31.605] [info ] [nspeng ] [ 8204:20484] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:08:31.605] [warning] [nspeng ] [ 8204:20484] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:08:31.623] [error ] [nspeng ] [ 8204:20484] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:08:31.624] [error ] [nspeng ] [ 8204:20484] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:08:31.625] [error ] [nspeng ] [ 8204:20484] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:08:31.626] [error ] [nspeng ] [ 8204:20484] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 02:08:31.627] [error ] [nspeng ] [ 8204:20484] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 02:08:31.628] [info ] [nspeng ] [ 8204:20484] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 02:08:31.635] [info ] [nspeng ] [ 8204:31208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 02:08:31.635] [info ] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:08:31.635] [warning] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:08:31.655] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:08:31.656] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:08:31.656] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:08:31.657] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 02:08:31.658] [warning] [nspeng ] [ 8204:31208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 02:08:31.658] [info ] [nspeng ] [ 8204:31208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 02:08:31.659] [info ] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:08:31.659] [warning] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:08:31.675] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:08:31.676] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:08:31.677] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:08:31.678] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 02:08:31.679] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 02:08:31.679] [info ] [nspeng ] [ 8204:31208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 02:08:32.053] [info ] [nspeng ] [ 8204:31208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 02:08:32.053] [info ] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:08:32.053] [warning] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:08:32.067] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:08:32.068] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:08:32.069] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:08:32.070] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 02:08:32.071] [warning] [nspeng ] [ 8204:31208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 02:08:32.071] [info ] [nspeng ] [ 8204:31208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 02:08:32.071] [info ] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:08:32.071] [warning] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:08:32.087] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:08:32.087] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:08:32.088] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:08:32.089] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 02:08:32.090] [error ] [nspeng ] [ 8204:31208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 02:08:32.090] [info ] [nspeng ] [ 8204:31208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 02:08:32.120] [info ] [nspeng ] [ 8204:15472] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 02:08:32.120] [info ] [nspeng ] [ 8204:15472] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:08:32.120] [warning] [nspeng ] [ 8204:15472] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:08:32.136] [error ] [nspeng ] [ 8204:15472] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:08:32.138] [error ] [nspeng ] [ 8204:15472] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:08:32.139] [error ] [nspeng ] [ 8204:15472] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:08:32.140] [error ] [nspeng ] [ 8204:15472] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 02:08:32.141] [warning] [nspeng ] [ 8204:15472] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 02:08:32.141] [info ] [nspeng ] [ 8204:15472] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 02:08:32.142] [info ] [nspeng ] [ 8204:15472] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:08:32.142] [warning] [nspeng ] [ 8204:15472] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:08:32.164] [error ] [nspeng ] [ 8204:15472] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:08:32.165] [error ] [nspeng ] [ 8204:15472] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:08:32.165] [error ] [nspeng ] [ 8204:15472] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:08:32.166] [error ] [nspeng ] [ 8204:15472] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 02:08:32.167] [error ] [nspeng ] [ 8204:15472] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 02:08:32.168] [info ] [nspeng ] [ 8204:15472] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 02:08:32.174] [info ] [nspeng ] [ 8204:15000] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 02:08:32.174] [info ] [nspeng ] [ 8204:15000] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:08:32.174] [warning] [nspeng ] [ 8204:15000] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:08:32.194] [error ] [nspeng ] [ 8204:15000] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:08:32.195] [error ] [nspeng ] [ 8204:15000] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:08:32.196] [error ] [nspeng ] [ 8204:15000] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:08:32.197] [error ] [nspeng ] [ 8204:15000] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 02:08:32.198] [warning] [nspeng ] [ 8204:15000] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 02:08:32.198] [info ] [nspeng ] [ 8204:15000] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 02:08:32.198] [info ] [nspeng ] [ 8204:15000] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:08:32.198] [warning] [nspeng ] [ 8204:15000] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:08:32.223] [error ] [nspeng ] [ 8204:15000] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:08:32.224] [error ] [nspeng ] [ 8204:15000] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:08:32.225] [error ] [nspeng ] [ 8204:15000] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:08:32.226] [error ] [nspeng ] [ 8204:15000] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 02:08:32.227] [error ] [nspeng ] [ 8204:15000] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 02:08:32.228] [info ] [nspeng ] [ 8204:15000] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 02:08:32.235] [info ] [nspeng ] [ 8204:17812] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 02:08:32.235] [info ] [nspeng ] [ 8204:17812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:08:32.236] [warning] [nspeng ] [ 8204:17812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:08:32.259] [error ] [nspeng ] [ 8204:17812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:08:32.260] [error ] [nspeng ] [ 8204:17812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:08:32.261] [error ] [nspeng ] [ 8204:17812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:08:32.262] [error ] [nspeng ] [ 8204:17812] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 02:08:32.263] [warning] [nspeng ] [ 8204:17812] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 02:08:32.263] [info ] [nspeng ] [ 8204:17812] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 02:08:32.263] [info ] [nspeng ] [ 8204:17812] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:08:32.263] [warning] [nspeng ] [ 8204:17812] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:08:32.288] [error ] [nspeng ] [ 8204:17812] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:08:32.289] [error ] [nspeng ] [ 8204:17812] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:08:32.290] [error ] [nspeng ] [ 8204:17812] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:08:32.291] [error ] [nspeng ] [ 8204:17812] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 02:08:32.292] [error ] [nspeng ] [ 8204:17812] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 02:08:32.293] [info ] [nspeng ] [ 8204:17812] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 02:24:36.874] [info ] [nspeng ] [ 8204:22928] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 02:24:36.874] [info ] [nspeng ] [ 8204:22928] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:24:36.874] [warning] [nspeng ] [ 8204:22928] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:24:36.896] [error ] [nspeng ] [ 8204:22928] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:24:36.897] [error ] [nspeng ] [ 8204:22928] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:24:36.897] [error ] [nspeng ] [ 8204:22928] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:24:36.898] [error ] [nspeng ] [ 8204:22928] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 02:24:36.899] [warning] [nspeng ] [ 8204:22928] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 02:24:36.899] [info ] [nspeng ] [ 8204:22928] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 02:24:36.899] [info ] [nspeng ] [ 8204:22928] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 02:24:36.899] [warning] [nspeng ] [ 8204:22928] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 02:24:36.911] [error ] [nspeng ] [ 8204:22928] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 02:24:36.911] [error ] [nspeng ] [ 8204:22928] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 02:24:36.912] [error ] [nspeng ] [ 8204:22928] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 02:24:36.913] [error ] [nspeng ] [ 8204:22928] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 02:24:36.914] [error ] [nspeng ] [ 8204:22928] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 02:24:36.914] [info ] [nspeng ] [ 8204:22928] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 04:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 04:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 04:05:05.005] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 04:05:05.018] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 04:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 04:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 04:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 04:05:05.021] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 04:05:05.021] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 04:05:05.021] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 04:05:05.021] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 04:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 04:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 04:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 04:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 04:05:05.038] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 04:05:05.039] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 04:05:05.043] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 04:05:05.046] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-26 04:05:05.050] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-26 04:05:05.053] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-26 04:05:05.057] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-26 04:05:05.061] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-26 04:05:05.063] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-26 04:05:05.063] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 04:05:05.063] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 04:05:05.077] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 04:05:05.078] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 04:05:05.078] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 04:05:05.079] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 04:05:05.080] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 04:05:05.080] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 04:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 04:05:05.081] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 04:05:05.094] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 04:05:05.095] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 04:05:05.096] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 04:05:05.097] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-26 04:05:05.101] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-26 04:05:05.104] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-26 04:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-26 04:05:05.115] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-26 04:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-26 04:05:05.122] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-26 04:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042604050500.ncl' [2025-04-26 04:05:05.123] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042604050500.ncl [2025-04-26 04:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042604050500.ncl' [2025-04-26 04:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-26 04:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-26 05:10:23.805] [info ] [nspeng ] [ 8204:11376] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 05:10:23.805] [info ] [nspeng ] [ 8204:11376] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 05:10:23.805] [warning] [nspeng ] [ 8204:11376] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 05:10:23.818] [error ] [nspeng ] [ 8204:11376] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 05:10:23.819] [error ] [nspeng ] [ 8204:11376] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 05:10:23.819] [error ] [nspeng ] [ 8204:11376] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 05:10:23.820] [error ] [nspeng ] [ 8204:11376] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 05:10:23.821] [warning] [nspeng ] [ 8204:11376] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 05:10:23.821] [info ] [nspeng ] [ 8204:11376] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 05:10:23.821] [info ] [nspeng ] [ 8204:11376] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 05:10:23.821] [warning] [nspeng ] [ 8204:11376] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 05:10:23.833] [error ] [nspeng ] [ 8204:11376] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 05:10:23.834] [error ] [nspeng ] [ 8204:11376] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 05:10:23.835] [error ] [nspeng ] [ 8204:11376] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 05:10:23.836] [error ] [nspeng ] [ 8204:11376] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 05:10:23.836] [error ] [nspeng ] [ 8204:11376] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 05:10:23.837] [info ] [nspeng ] [ 8204:11376] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 07:08:32.249] [info ] [nspeng ] [ 8204: 5684] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 07:08:32.249] [info ] [nspeng ] [ 8204: 5684] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 07:08:32.249] [warning] [nspeng ] [ 8204: 5684] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 07:08:32.265] [error ] [nspeng ] [ 8204: 5684] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 07:08:32.266] [error ] [nspeng ] [ 8204: 5684] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 07:08:32.267] [error ] [nspeng ] [ 8204: 5684] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 07:08:32.268] [error ] [nspeng ] [ 8204: 5684] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 07:08:32.269] [warning] [nspeng ] [ 8204: 5684] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 07:08:32.269] [info ] [nspeng ] [ 8204: 5684] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 07:08:32.269] [info ] [nspeng ] [ 8204: 5684] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 07:08:32.269] [warning] [nspeng ] [ 8204: 5684] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 07:08:32.283] [error ] [nspeng ] [ 8204: 5684] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 07:08:32.284] [error ] [nspeng ] [ 8204: 5684] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 07:08:32.284] [error ] [nspeng ] [ 8204: 5684] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 07:08:32.285] [error ] [nspeng ] [ 8204: 5684] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 07:08:32.286] [error ] [nspeng ] [ 8204: 5684] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 07:08:32.287] [info ] [nspeng ] [ 8204: 5684] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 08:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 08:05:05.006] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 08:05:05.006] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 08:05:05.022] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 08:05:05.023] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 08:05:05.024] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 08:05:05.025] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 08:05:05.026] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 08:05:05.026] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 08:05:05.026] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 08:05:05.026] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 08:05:05.042] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 08:05:05.043] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 08:05:05.045] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 08:05:05.045] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 08:05:05.046] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 08:05:05.047] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 08:05:05.051] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 08:05:05.056] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-26 08:05:05.061] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-26 08:05:05.064] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-26 08:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-26 08:05:05.074] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-26 08:05:05.078] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-26 08:05:05.078] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 08:05:05.078] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 08:05:05.092] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 08:05:05.093] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 08:05:05.094] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 08:05:05.095] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 08:05:05.096] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 08:05:05.096] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 08:05:05.096] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 08:05:05.096] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 08:05:05.110] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 08:05:05.111] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 08:05:05.112] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 08:05:05.113] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-26 08:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-26 08:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-26 08:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-26 08:05:05.131] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-26 08:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-26 08:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-26 08:05:05.139] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042608050500.ncl' [2025-04-26 08:05:05.139] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042608050500.ncl [2025-04-26 08:05:05.140] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042608050500.ncl' [2025-04-26 08:05:05.140] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-26 08:05:05.140] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-26 12:05:05.017] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 12:05:05.017] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 12:05:05.017] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 12:05:05.033] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 12:05:05.034] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 12:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 12:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 12:05:05.036] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 12:05:05.036] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 12:05:05.036] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 12:05:05.037] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 12:05:05.053] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 12:05:05.054] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 12:05:05.055] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 12:05:05.056] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 12:05:05.056] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 12:05:05.057] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 12:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 12:05:05.066] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-26 12:05:05.070] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-26 12:05:05.074] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-26 12:05:05.078] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-26 12:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-26 12:05:05.085] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-26 12:05:05.085] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 12:05:05.085] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 12:05:05.101] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 12:05:05.102] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 12:05:05.103] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 12:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 12:05:05.105] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 12:05:05.105] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 12:05:05.106] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 12:05:05.106] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 12:05:05.122] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 12:05:05.123] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 12:05:05.124] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 12:05:05.125] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-26 12:05:05.130] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-26 12:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-26 12:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-26 12:05:05.142] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-26 12:05:05.144] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-26 12:05:05.148] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-26 12:05:05.149] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042612050500.ncl' [2025-04-26 12:05:05.149] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042612050500.ncl [2025-04-26 12:05:05.150] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042612050500.ncl' [2025-04-26 12:05:05.151] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-26 12:05:05.151] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-26 16:05:05.019] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 16:05:05.020] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 16:05:05.020] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 16:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 16:05:05.042] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 16:05:05.043] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 16:05:05.044] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 16:05:05.045] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 16:05:05.045] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 16:05:05.045] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 16:05:05.045] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 16:05:05.062] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 16:05:05.063] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 16:05:05.064] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 16:05:05.065] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 16:05:05.066] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 16:05:05.066] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 16:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 16:05:05.075] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-26 16:05:05.080] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-26 16:05:05.084] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-26 16:05:05.088] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-26 16:05:05.091] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-26 16:05:05.095] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-26 16:05:05.095] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 16:05:05.095] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 16:05:05.111] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 16:05:05.112] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 16:05:05.113] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 16:05:05.114] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 16:05:05.115] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 16:05:05.115] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 16:05:05.116] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 16:05:05.116] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 16:05:05.133] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 16:05:05.133] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 16:05:05.134] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 16:05:05.135] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-26 16:05:05.141] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-26 16:05:05.145] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-26 16:05:05.148] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-26 16:05:05.152] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-26 16:05:05.155] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-26 16:05:05.159] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-26 16:05:05.160] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042616050500.ncl' [2025-04-26 16:05:05.160] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042616050500.ncl [2025-04-26 16:05:05.161] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042616050500.ncl' [2025-04-26 16:05:05.161] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-26 16:05:05.161] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-26 20:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 20:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 20:05:05.005] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 20:05:05.017] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 20:05:05.018] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 20:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 20:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 20:05:05.021] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 20:05:05.021] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 20:05:05.021] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 20:05:05.021] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 20:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 20:05:05.038] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 20:05:05.039] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 20:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 20:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 20:05:05.041] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 20:05:05.046] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 20:05:05.050] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-26 20:05:05.054] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-26 20:05:05.058] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-26 20:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-26 20:05:05.066] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-26 20:05:05.070] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-26 20:05:05.070] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 20:05:05.070] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 20:05:05.084] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 20:05:05.084] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 20:05:05.085] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 20:05:05.086] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 20:05:05.087] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 20:05:05.087] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 20:05:05.087] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 20:05:05.087] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 20:05:05.105] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 20:05:05.106] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 20:05:05.108] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 20:05:05.108] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-26 20:05:05.114] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-26 20:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-26 20:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-26 20:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-26 20:05:05.129] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-26 20:05:05.133] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-26 20:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042620050500.ncl' [2025-04-26 20:05:05.135] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042620050500.ncl [2025-04-26 20:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042620050500.ncl' [2025-04-26 20:05:05.136] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-26 20:05:05.136] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-26 20:17:57.131] [info ] [nspeng ] [ 8204: 2268] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 20:17:57.131] [info ] [nspeng ] [ 8204: 2268] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 20:17:57.131] [warning] [nspeng ] [ 8204: 2268] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 20:17:57.147] [error ] [nspeng ] [ 8204: 2268] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 20:17:57.147] [error ] [nspeng ] [ 8204: 2268] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 20:17:57.148] [error ] [nspeng ] [ 8204: 2268] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 20:17:57.149] [error ] [nspeng ] [ 8204: 2268] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 20:17:57.150] [warning] [nspeng ] [ 8204: 2268] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 20:17:57.150] [info ] [nspeng ] [ 8204: 2268] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 20:17:57.150] [info ] [nspeng ] [ 8204: 2268] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 20:17:57.150] [warning] [nspeng ] [ 8204: 2268] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 20:17:57.163] [error ] [nspeng ] [ 8204: 2268] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 20:17:57.164] [error ] [nspeng ] [ 8204: 2268] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 20:17:57.165] [error ] [nspeng ] [ 8204: 2268] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 20:17:57.165] [error ] [nspeng ] [ 8204: 2268] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 20:17:57.166] [error ] [nspeng ] [ 8204: 2268] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 20:17:57.167] [info ] [nspeng ] [ 8204: 2268] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 20:45:35.794] [info ] [nspeng ] [ 8204:18500] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 20:45:35.794] [info ] [nspeng ] [ 8204:18500] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 20:45:35.795] [warning] [nspeng ] [ 8204:18500] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 20:45:35.810] [error ] [nspeng ] [ 8204:18500] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 20:45:35.811] [error ] [nspeng ] [ 8204:18500] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 20:45:35.812] [error ] [nspeng ] [ 8204:18500] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 20:45:35.813] [error ] [nspeng ] [ 8204:18500] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 20:45:35.814] [warning] [nspeng ] [ 8204:18500] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 20:45:35.814] [info ] [nspeng ] [ 8204:18500] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 20:45:35.814] [info ] [nspeng ] [ 8204:18500] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 20:45:35.814] [warning] [nspeng ] [ 8204:18500] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 20:45:35.825] [error ] [nspeng ] [ 8204:18500] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 20:45:35.826] [error ] [nspeng ] [ 8204:18500] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 20:45:35.827] [error ] [nspeng ] [ 8204:18500] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 20:45:35.828] [error ] [nspeng ] [ 8204:18500] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 20:45:35.828] [error ] [nspeng ] [ 8204:18500] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 20:45:35.829] [info ] [nspeng ] [ 8204:18500] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 22:24:36.886] [info ] [nspeng ] [ 8204: 9400] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 22:24:36.886] [info ] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 22:24:36.886] [warning] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 22:24:36.900] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 22:24:36.901] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 22:24:36.902] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 22:24:36.903] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 22:24:36.904] [warning] [nspeng ] [ 8204: 9400] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 22:24:36.904] [info ] [nspeng ] [ 8204: 9400] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 22:24:36.904] [info ] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 22:24:36.904] [warning] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 22:24:36.921] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 22:24:36.922] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 22:24:36.923] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 22:24:36.923] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 22:24:36.924] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 22:24:36.925] [info ] [nspeng ] [ 8204: 9400] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 22:24:37.172] [info ] [nspeng ] [ 8204: 9400] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 22:24:37.172] [info ] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 22:24:37.172] [warning] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 22:24:37.187] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 22:24:37.188] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 22:24:37.189] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 22:24:37.189] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 22:24:37.190] [warning] [nspeng ] [ 8204: 9400] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 22:24:37.190] [info ] [nspeng ] [ 8204: 9400] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 22:24:37.191] [info ] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 22:24:37.191] [warning] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 22:24:37.204] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 22:24:37.204] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 22:24:37.205] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 22:24:37.207] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 22:24:37.208] [error ] [nspeng ] [ 8204: 9400] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 22:24:37.209] [info ] [nspeng ] [ 8204: 9400] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-26 23:15:58.556] [info ] [nspeng ] [ 8204:15224] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-26 23:15:58.556] [info ] [nspeng ] [ 8204:15224] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 23:15:58.556] [warning] [nspeng ] [ 8204:15224] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 23:15:58.613] [error ] [nspeng ] [ 8204:15224] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 23:15:58.614] [error ] [nspeng ] [ 8204:15224] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 23:15:58.615] [error ] [nspeng ] [ 8204:15224] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 23:15:58.616] [error ] [nspeng ] [ 8204:15224] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-26 23:15:58.618] [warning] [nspeng ] [ 8204:15224] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-26 23:15:58.618] [info ] [nspeng ] [ 8204:15224] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-26 23:15:58.618] [info ] [nspeng ] [ 8204:15224] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-26 23:15:58.618] [warning] [nspeng ] [ 8204:15224] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-26 23:15:58.658] [error ] [nspeng ] [ 8204:15224] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-26 23:15:58.658] [error ] [nspeng ] [ 8204:15224] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-26 23:15:58.660] [error ] [nspeng ] [ 8204:15224] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-26 23:15:58.661] [error ] [nspeng ] [ 8204:15224] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-26 23:15:58.662] [error ] [nspeng ] [ 8204:15224] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-26 23:15:58.663] [info ] [nspeng ] [ 8204:15224] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 00:05:05.009] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 00:05:05.009] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 00:05:05.010] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 00:05:05.025] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 00:05:05.026] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 00:05:05.027] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 00:05:05.028] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 00:05:05.029] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 00:05:05.029] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 00:05:05.029] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 00:05:05.029] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 00:05:05.043] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 00:05:05.043] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 00:05:05.044] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 00:05:05.045] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 00:05:05.046] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 00:05:05.047] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 00:05:05.051] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 00:05:05.056] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-27 00:05:05.059] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-27 00:05:05.063] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-27 00:05:05.066] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-27 00:05:05.070] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-27 00:05:05.073] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-27 00:05:05.073] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 00:05:05.073] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 00:05:05.086] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 00:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 00:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 00:05:05.088] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 00:05:05.089] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 00:05:05.089] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 00:05:05.089] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 00:05:05.089] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 00:05:05.103] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 00:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 00:05:05.105] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 00:05:05.106] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-27 00:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-27 00:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-27 00:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-27 00:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-27 00:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-27 00:05:05.128] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-27 00:05:05.129] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042700050500.ncl' [2025-04-27 00:05:05.129] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042700050500.ncl [2025-04-27 00:05:05.130] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042700050500.ncl' [2025-04-27 00:05:05.130] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-27 00:05:05.130] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-27 00:17:57.148] [info ] [nspeng ] [ 8204:24692] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 00:17:57.148] [info ] [nspeng ] [ 8204:24692] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 00:17:57.148] [warning] [nspeng ] [ 8204:24692] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 00:17:57.160] [error ] [nspeng ] [ 8204:24692] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 00:17:57.161] [error ] [nspeng ] [ 8204:24692] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 00:17:57.162] [error ] [nspeng ] [ 8204:24692] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 00:17:57.163] [error ] [nspeng ] [ 8204:24692] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 00:17:57.163] [warning] [nspeng ] [ 8204:24692] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 00:17:57.163] [info ] [nspeng ] [ 8204:24692] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 00:17:57.164] [info ] [nspeng ] [ 8204:24692] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 00:17:57.164] [warning] [nspeng ] [ 8204:24692] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 00:17:57.176] [error ] [nspeng ] [ 8204:24692] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 00:17:57.177] [error ] [nspeng ] [ 8204:24692] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 00:17:57.177] [error ] [nspeng ] [ 8204:24692] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 00:17:57.178] [error ] [nspeng ] [ 8204:24692] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 00:17:57.179] [error ] [nspeng ] [ 8204:24692] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 00:17:57.180] [info ] [nspeng ] [ 8204:24692] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 01:53:24.316] [info ] [nspeng ] [ 8204:15248] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 01:53:24.316] [info ] [nspeng ] [ 8204:15248] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 01:53:24.316] [warning] [nspeng ] [ 8204:15248] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 01:53:24.328] [error ] [nspeng ] [ 8204:15248] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 01:53:24.329] [error ] [nspeng ] [ 8204:15248] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 01:53:24.330] [error ] [nspeng ] [ 8204:15248] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 01:53:24.331] [error ] [nspeng ] [ 8204:15248] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 01:53:24.331] [warning] [nspeng ] [ 8204:15248] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 01:53:24.331] [info ] [nspeng ] [ 8204:15248] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 01:53:24.331] [info ] [nspeng ] [ 8204:15248] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 01:53:24.331] [warning] [nspeng ] [ 8204:15248] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 01:53:24.342] [error ] [nspeng ] [ 8204:15248] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 01:53:24.343] [error ] [nspeng ] [ 8204:15248] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 01:53:24.343] [error ] [nspeng ] [ 8204:15248] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 01:53:24.344] [error ] [nspeng ] [ 8204:15248] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 01:53:24.345] [error ] [nspeng ] [ 8204:15248] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 01:53:24.346] [info ] [nspeng ] [ 8204:15248] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 02:05:20.317] [info ] [nspeng ] [ 8204:18656] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 02:05:20.318] [info ] [nspeng ] [ 8204:18656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:05:20.318] [warning] [nspeng ] [ 8204:18656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:05:20.329] [error ] [nspeng ] [ 8204:18656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:05:20.330] [error ] [nspeng ] [ 8204:18656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:05:20.331] [error ] [nspeng ] [ 8204:18656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:05:20.332] [error ] [nspeng ] [ 8204:18656] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 02:05:20.333] [warning] [nspeng ] [ 8204:18656] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 02:05:20.333] [info ] [nspeng ] [ 8204:18656] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 02:05:20.333] [info ] [nspeng ] [ 8204:18656] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:05:20.333] [warning] [nspeng ] [ 8204:18656] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:05:20.346] [error ] [nspeng ] [ 8204:18656] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:05:20.346] [error ] [nspeng ] [ 8204:18656] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:05:20.347] [error ] [nspeng ] [ 8204:18656] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:05:20.348] [error ] [nspeng ] [ 8204:18656] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 02:05:20.348] [error ] [nspeng ] [ 8204:18656] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 02:05:20.349] [info ] [nspeng ] [ 8204:18656] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 02:13:33.282] [info ] [nspeng ] [ 8204:16876] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 02:13:33.282] [info ] [nspeng ] [ 8204:16876] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:13:33.282] [warning] [nspeng ] [ 8204:16876] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:13:33.304] [error ] [nspeng ] [ 8204:16876] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:13:33.305] [error ] [nspeng ] [ 8204:16876] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:13:33.307] [error ] [nspeng ] [ 8204:16876] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:13:33.310] [error ] [nspeng ] [ 8204:16876] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 02:13:33.321] [warning] [nspeng ] [ 8204:16876] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 02:13:33.321] [info ] [nspeng ] [ 8204:16876] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 02:13:33.321] [info ] [nspeng ] [ 8204:16876] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:13:33.321] [warning] [nspeng ] [ 8204:16876] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:13:33.332] [error ] [nspeng ] [ 8204:16876] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:13:33.333] [error ] [nspeng ] [ 8204:16876] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:13:33.334] [error ] [nspeng ] [ 8204:16876] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:13:33.335] [error ] [nspeng ] [ 8204:16876] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 02:13:33.336] [error ] [nspeng ] [ 8204:16876] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 02:13:33.336] [info ] [nspeng ] [ 8204:16876] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 02:13:34.633] [info ] [nspeng ] [ 8204:17888] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 02:13:34.633] [info ] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:13:34.633] [warning] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:13:34.659] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:13:34.660] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:13:34.661] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:13:34.664] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 02:13:34.664] [warning] [nspeng ] [ 8204:17888] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 02:13:34.665] [info ] [nspeng ] [ 8204:17888] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 02:13:34.665] [info ] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:13:34.665] [warning] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:13:34.682] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:13:34.683] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:13:34.684] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:13:34.685] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 02:13:34.686] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 02:13:34.687] [info ] [nspeng ] [ 8204:17888] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 02:13:34.693] [info ] [nspeng ] [ 8204: 5408] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 02:13:34.693] [info ] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:13:34.693] [warning] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:13:34.713] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:13:34.714] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:13:34.714] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:13:34.715] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 02:13:34.716] [warning] [nspeng ] [ 8204: 5408] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 02:13:34.716] [info ] [nspeng ] [ 8204: 5408] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 02:13:34.716] [info ] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:13:34.716] [warning] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:13:34.733] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:13:34.734] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:13:34.735] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:13:34.735] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 02:13:34.736] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 02:13:34.737] [info ] [nspeng ] [ 8204: 5408] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 02:13:35.119] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 02:13:35.119] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:13:35.119] [warning] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:13:35.133] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:13:35.134] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:13:35.135] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:13:35.136] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 02:13:35.137] [warning] [nspeng ] [ 8204:28028] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 02:13:35.137] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 02:13:35.137] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:13:35.137] [warning] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:13:35.153] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:13:35.153] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:13:35.154] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:13:35.155] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 02:13:35.156] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 02:13:35.157] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 02:13:35.190] [info ] [nspeng ] [ 8204: 5408] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 02:13:35.190] [info ] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:13:35.190] [warning] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:13:35.208] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:13:35.209] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:13:35.210] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:13:35.211] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 02:13:35.212] [warning] [nspeng ] [ 8204: 5408] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 02:13:35.212] [info ] [nspeng ] [ 8204: 5408] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 02:13:35.212] [info ] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:13:35.213] [warning] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:13:35.236] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:13:35.237] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:13:35.238] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:13:35.239] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 02:13:35.239] [error ] [nspeng ] [ 8204: 5408] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 02:13:35.239] [info ] [nspeng ] [ 8204: 5408] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 02:13:35.245] [info ] [nspeng ] [ 8204:17888] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 02:13:35.245] [info ] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:13:35.246] [warning] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:13:35.264] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:13:35.265] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:13:35.266] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:13:35.267] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 02:13:35.268] [warning] [nspeng ] [ 8204:17888] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 02:13:35.268] [info ] [nspeng ] [ 8204:17888] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 02:13:35.268] [info ] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:13:35.268] [warning] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:13:35.294] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:13:35.295] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:13:35.296] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:13:35.297] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 02:13:35.298] [error ] [nspeng ] [ 8204:17888] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 02:13:35.298] [info ] [nspeng ] [ 8204:17888] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 02:13:35.305] [info ] [nspeng ] [ 8204: 4896] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 02:13:35.305] [info ] [nspeng ] [ 8204: 4896] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:13:35.305] [warning] [nspeng ] [ 8204: 4896] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:13:35.330] [error ] [nspeng ] [ 8204: 4896] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:13:35.330] [error ] [nspeng ] [ 8204: 4896] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:13:35.331] [error ] [nspeng ] [ 8204: 4896] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:13:35.333] [error ] [nspeng ] [ 8204: 4896] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 02:13:35.333] [warning] [nspeng ] [ 8204: 4896] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 02:13:35.333] [info ] [nspeng ] [ 8204: 4896] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 02:13:35.334] [info ] [nspeng ] [ 8204: 4896] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:13:35.334] [warning] [nspeng ] [ 8204: 4896] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:13:35.360] [error ] [nspeng ] [ 8204: 4896] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:13:35.361] [error ] [nspeng ] [ 8204: 4896] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:13:35.362] [error ] [nspeng ] [ 8204: 4896] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:13:35.363] [error ] [nspeng ] [ 8204: 4896] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 02:13:35.364] [error ] [nspeng ] [ 8204: 4896] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 02:13:35.365] [info ] [nspeng ] [ 8204: 4896] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 02:24:36.882] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 02:24:36.883] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:24:36.883] [warning] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:24:36.895] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:24:36.896] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:24:36.896] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:24:36.897] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 02:24:36.898] [warning] [nspeng ] [ 8204:11908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 02:24:36.898] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 02:24:36.898] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 02:24:36.898] [warning] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 02:24:36.909] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 02:24:36.910] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 02:24:36.910] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 02:24:36.911] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 02:24:36.912] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 02:24:36.913] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 04:04:02.790] [info ] [nspeng ] [ 8204:12588] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 04:04:02.790] [info ] [nspeng ] [ 8204:12588] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 04:04:02.790] [warning] [nspeng ] [ 8204:12588] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 04:04:02.803] [error ] [nspeng ] [ 8204:12588] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 04:04:02.803] [error ] [nspeng ] [ 8204:12588] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 04:04:02.804] [error ] [nspeng ] [ 8204:12588] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 04:04:02.805] [error ] [nspeng ] [ 8204:12588] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 04:04:02.806] [warning] [nspeng ] [ 8204:12588] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 04:04:02.806] [info ] [nspeng ] [ 8204:12588] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 04:04:02.806] [info ] [nspeng ] [ 8204:12588] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 04:04:02.806] [warning] [nspeng ] [ 8204:12588] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 04:04:02.817] [error ] [nspeng ] [ 8204:12588] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 04:04:02.817] [error ] [nspeng ] [ 8204:12588] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 04:04:02.817] [error ] [nspeng ] [ 8204:12588] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 04:04:02.818] [error ] [nspeng ] [ 8204:12588] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 04:04:02.819] [error ] [nspeng ] [ 8204:12588] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 04:04:02.820] [info ] [nspeng ] [ 8204:12588] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 04:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 04:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 04:05:05.004] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 04:05:05.027] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 04:05:05.027] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 04:05:05.028] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 04:05:05.029] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 04:05:05.030] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 04:05:05.030] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 04:05:05.030] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 04:05:05.030] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 04:05:05.041] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 04:05:05.042] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 04:05:05.042] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 04:05:05.043] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 04:05:05.044] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 04:05:05.044] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 04:05:05.048] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 04:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-27 04:05:05.055] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-27 04:05:05.059] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-27 04:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-27 04:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-27 04:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-27 04:05:05.069] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 04:05:05.069] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 04:05:05.080] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 04:05:05.081] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 04:05:05.082] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 04:05:05.083] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 04:05:05.083] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 04:05:05.083] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 04:05:05.084] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 04:05:05.084] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 04:05:05.096] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 04:05:05.096] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 04:05:05.097] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 04:05:05.098] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-27 04:05:05.102] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-27 04:05:05.106] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-27 04:05:05.109] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-27 04:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-27 04:05:05.114] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-27 04:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-27 04:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042704050500.ncl' [2025-04-27 04:05:05.118] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042704050500.ncl [2025-04-27 04:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042704050500.ncl' [2025-04-27 04:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-27 04:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-27 05:56:38.255] [info ] [nspeng ] [ 8204:17188] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 05:56:38.256] [info ] [nspeng ] [ 8204:17188] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 05:56:38.256] [warning] [nspeng ] [ 8204:17188] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 05:56:38.268] [error ] [nspeng ] [ 8204:17188] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 05:56:38.269] [error ] [nspeng ] [ 8204:17188] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 05:56:38.270] [error ] [nspeng ] [ 8204:17188] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 05:56:38.271] [error ] [nspeng ] [ 8204:17188] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 05:56:38.271] [warning] [nspeng ] [ 8204:17188] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 05:56:38.272] [info ] [nspeng ] [ 8204:17188] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 05:56:38.272] [info ] [nspeng ] [ 8204:17188] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 05:56:38.272] [warning] [nspeng ] [ 8204:17188] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 05:56:38.283] [error ] [nspeng ] [ 8204:17188] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 05:56:38.283] [error ] [nspeng ] [ 8204:17188] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 05:56:38.284] [error ] [nspeng ] [ 8204:17188] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 05:56:38.285] [error ] [nspeng ] [ 8204:17188] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 05:56:38.285] [error ] [nspeng ] [ 8204:17188] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 05:56:38.286] [info ] [nspeng ] [ 8204:17188] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 06:02:57.793] [info ] [nspeng ] [ 8204:16912] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 06:02:57.793] [info ] [nspeng ] [ 8204:16912] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 06:02:57.793] [warning] [nspeng ] [ 8204:16912] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 06:02:57.815] [error ] [nspeng ] [ 8204:16912] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 06:02:57.824] [error ] [nspeng ] [ 8204:16912] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 06:02:57.826] [error ] [nspeng ] [ 8204:16912] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 06:02:57.827] [error ] [nspeng ] [ 8204:16912] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 06:02:57.828] [warning] [nspeng ] [ 8204:16912] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 06:02:57.828] [info ] [nspeng ] [ 8204:16912] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 06:02:57.828] [info ] [nspeng ] [ 8204:16912] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 06:02:57.828] [warning] [nspeng ] [ 8204:16912] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 06:02:57.839] [error ] [nspeng ] [ 8204:16912] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 06:02:57.840] [error ] [nspeng ] [ 8204:16912] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 06:02:57.841] [error ] [nspeng ] [ 8204:16912] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 06:02:57.842] [error ] [nspeng ] [ 8204:16912] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 06:02:57.843] [error ] [nspeng ] [ 8204:16912] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 06:02:57.843] [info ] [nspeng ] [ 8204:16912] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 08:05:05.014] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 08:05:05.015] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 08:05:05.015] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 08:05:05.027] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 08:05:05.050] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 08:05:05.051] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 08:05:05.052] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 08:05:05.052] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 08:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 08:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 08:05:05.052] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 08:05:05.065] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 08:05:05.066] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 08:05:05.066] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 08:05:05.067] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 08:05:05.068] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 08:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 08:05:05.072] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 08:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-27 08:05:05.079] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-27 08:05:05.083] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-27 08:05:05.085] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-27 08:05:05.088] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-27 08:05:05.091] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-27 08:05:05.091] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 08:05:05.091] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 08:05:05.103] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 08:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 08:05:05.105] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 08:05:05.106] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 08:05:05.106] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 08:05:05.107] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 08:05:05.107] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 08:05:05.107] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 08:05:05.118] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 08:05:05.119] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 08:05:05.120] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 08:05:05.121] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-27 08:05:05.126] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-27 08:05:05.128] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-27 08:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-27 08:05:05.139] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-27 08:05:05.142] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-27 08:05:05.145] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-27 08:05:05.146] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042708050500.ncl' [2025-04-27 08:05:05.146] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042708050500.ncl [2025-04-27 08:05:05.147] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042708050500.ncl' [2025-04-27 08:05:05.147] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-27 08:05:05.147] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-27 12:05:05.006] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 12:05:05.006] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 12:05:05.006] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 12:05:05.021] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 12:05:05.022] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 12:05:05.022] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 12:05:05.023] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 12:05:05.024] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 12:05:05.024] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 12:05:05.024] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 12:05:05.024] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 12:05:05.038] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 12:05:05.039] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 12:05:05.039] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 12:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 12:05:05.041] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 12:05:05.042] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 12:05:05.046] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 12:05:05.049] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-27 12:05:05.053] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-27 12:05:05.056] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-27 12:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-27 12:05:05.063] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-27 12:05:05.066] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-27 12:05:05.066] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 12:05:05.066] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 12:05:05.080] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 12:05:05.080] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 12:05:05.081] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 12:05:05.082] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 12:05:05.083] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 12:05:05.083] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 12:05:05.084] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 12:05:05.084] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 12:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 12:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 12:05:05.100] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 12:05:05.101] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-27 12:05:05.106] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-27 12:05:05.108] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-27 12:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-27 12:05:05.115] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-27 12:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-27 12:05:05.122] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-27 12:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042712050500.ncl' [2025-04-27 12:05:05.123] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042712050500.ncl [2025-04-27 12:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042712050500.ncl' [2025-04-27 12:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-27 12:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-27 16:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 16:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 16:05:05.005] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 16:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 16:05:05.021] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 16:05:05.022] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 16:05:05.023] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 16:05:05.024] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 16:05:05.024] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 16:05:05.024] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 16:05:05.024] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 16:05:05.039] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 16:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 16:05:05.041] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 16:05:05.042] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 16:05:05.043] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 16:05:05.044] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 16:05:05.048] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 16:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-27 16:05:05.055] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-27 16:05:05.059] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-27 16:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-27 16:05:05.066] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-27 16:05:05.069] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-27 16:05:05.069] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 16:05:05.070] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 16:05:05.086] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 16:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 16:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 16:05:05.088] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 16:05:05.089] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 16:05:05.089] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 16:05:05.090] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 16:05:05.090] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 16:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 16:05:05.105] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 16:05:05.106] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 16:05:05.107] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-27 16:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-27 16:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-27 16:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-27 16:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-27 16:05:05.131] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-27 16:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-27 16:05:05.136] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042716050500.ncl' [2025-04-27 16:05:05.136] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042716050500.ncl [2025-04-27 16:05:05.136] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042716050500.ncl' [2025-04-27 16:05:05.137] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-27 16:05:05.137] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-27 17:02:54.901] [info ] [nspeng ] [ 8204: 4824] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 17:02:54.901] [info ] [nspeng ] [ 8204: 4824] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 17:02:54.901] [warning] [nspeng ] [ 8204: 4824] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 17:02:54.929] [error ] [nspeng ] [ 8204: 4824] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 17:02:54.930] [error ] [nspeng ] [ 8204: 4824] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 17:02:54.931] [error ] [nspeng ] [ 8204: 4824] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 17:02:54.932] [error ] [nspeng ] [ 8204: 4824] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 17:02:54.933] [warning] [nspeng ] [ 8204: 4824] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 17:02:54.933] [info ] [nspeng ] [ 8204: 4824] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 17:02:54.934] [info ] [nspeng ] [ 8204: 4824] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 17:02:54.934] [warning] [nspeng ] [ 8204: 4824] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 17:02:54.969] [error ] [nspeng ] [ 8204: 4824] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 17:02:54.970] [error ] [nspeng ] [ 8204: 4824] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 17:02:54.973] [error ] [nspeng ] [ 8204: 4824] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 17:02:54.981] [error ] [nspeng ] [ 8204: 4824] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 17:02:54.984] [error ] [nspeng ] [ 8204: 4824] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 17:02:54.987] [info ] [nspeng ] [ 8204: 4824] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 20:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 20:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 20:05:05.005] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 20:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 20:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 20:05:05.021] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 20:05:05.022] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 20:05:05.023] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 20:05:05.023] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 20:05:05.023] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 20:05:05.023] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 20:05:05.038] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 20:05:05.039] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 20:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 20:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 20:05:05.041] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 20:05:05.042] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-27 20:05:05.046] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 20:05:05.050] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-27 20:05:05.053] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-27 20:05:05.057] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-27 20:05:05.061] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-27 20:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-27 20:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-27 20:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 20:05:05.068] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 20:05:05.082] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 20:05:05.083] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 20:05:05.084] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 20:05:05.084] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 20:05:05.085] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 20:05:05.085] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 20:05:05.086] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 20:05:05.086] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 20:05:05.100] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 20:05:05.100] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 20:05:05.101] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 20:05:05.102] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-27 20:05:05.106] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-27 20:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-27 20:05:05.114] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-27 20:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-27 20:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-27 20:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-27 20:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042720050500.ncl' [2025-04-27 20:05:05.124] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042720050500.ncl [2025-04-27 20:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042720050500.ncl' [2025-04-27 20:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-27 20:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-27 20:36:53.058] [info ] [nspeng ] [ 8204:31016] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-27 20:36:53.058] [info ] [nspeng ] [ 8204:31016] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 20:36:53.058] [warning] [nspeng ] [ 8204:31016] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 20:36:53.071] [error ] [nspeng ] [ 8204:31016] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 20:36:53.072] [error ] [nspeng ] [ 8204:31016] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 20:36:53.073] [error ] [nspeng ] [ 8204:31016] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 20:36:53.074] [error ] [nspeng ] [ 8204:31016] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-27 20:36:53.074] [warning] [nspeng ] [ 8204:31016] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-27 20:36:53.075] [info ] [nspeng ] [ 8204:31016] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-27 20:36:53.075] [info ] [nspeng ] [ 8204:31016] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-27 20:36:53.075] [warning] [nspeng ] [ 8204:31016] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-27 20:36:53.086] [error ] [nspeng ] [ 8204:31016] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-27 20:36:53.086] [error ] [nspeng ] [ 8204:31016] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-27 20:36:53.087] [error ] [nspeng ] [ 8204:31016] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-27 20:36:53.088] [error ] [nspeng ] [ 8204:31016] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-27 20:36:53.089] [error ] [nspeng ] [ 8204:31016] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-27 20:36:53.089] [info ] [nspeng ] [ 8204:31016] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 00:05:05.016] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 00:05:05.016] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 00:05:05.017] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 00:05:05.034] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 00:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 00:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 00:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 00:05:05.036] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 00:05:05.036] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 00:05:05.036] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 00:05:05.037] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 00:05:05.052] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 00:05:05.053] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 00:05:05.054] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 00:05:05.055] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 00:05:05.056] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 00:05:05.057] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 00:05:05.061] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 00:05:05.066] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-28 00:05:05.070] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-28 00:05:05.074] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-28 00:05:05.077] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-28 00:05:05.080] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-28 00:05:05.084] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-28 00:05:05.084] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 00:05:05.084] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 00:05:05.097] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 00:05:05.097] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 00:05:05.098] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 00:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 00:05:05.100] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 00:05:05.100] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 00:05:05.100] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 00:05:05.100] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 00:05:05.113] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 00:05:05.114] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 00:05:05.115] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 00:05:05.116] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-28 00:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-28 00:05:05.128] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-28 00:05:05.131] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-28 00:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-28 00:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-28 00:05:05.142] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-28 00:05:05.142] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042800050500.ncl' [2025-04-28 00:05:05.142] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042800050500.ncl [2025-04-28 00:05:05.143] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042800050500.ncl' [2025-04-28 00:05:05.144] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-28 00:05:05.144] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-28 00:19:57.165] [info ] [nspeng ] [ 8204:21168] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 00:19:57.165] [info ] [nspeng ] [ 8204:21168] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 00:19:57.165] [warning] [nspeng ] [ 8204:21168] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 00:19:57.180] [error ] [nspeng ] [ 8204:21168] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 00:19:57.181] [error ] [nspeng ] [ 8204:21168] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 00:19:57.182] [error ] [nspeng ] [ 8204:21168] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 00:19:57.183] [error ] [nspeng ] [ 8204:21168] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 00:19:57.184] [warning] [nspeng ] [ 8204:21168] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 00:19:57.184] [info ] [nspeng ] [ 8204:21168] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 00:19:57.184] [info ] [nspeng ] [ 8204:21168] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 00:19:57.184] [warning] [nspeng ] [ 8204:21168] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 00:19:57.203] [error ] [nspeng ] [ 8204:21168] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 00:19:57.204] [error ] [nspeng ] [ 8204:21168] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 00:19:57.205] [error ] [nspeng ] [ 8204:21168] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 00:19:57.206] [error ] [nspeng ] [ 8204:21168] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 00:19:57.207] [error ] [nspeng ] [ 8204:21168] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 00:19:57.208] [info ] [nspeng ] [ 8204:21168] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 00:48:56.937] [info ] [nspeng ] [ 8204:29224] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 00:48:56.937] [info ] [nspeng ] [ 8204:29224] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 00:48:56.937] [warning] [nspeng ] [ 8204:29224] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 00:48:56.954] [error ] [nspeng ] [ 8204:29224] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 00:48:56.955] [error ] [nspeng ] [ 8204:29224] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 00:48:56.956] [error ] [nspeng ] [ 8204:29224] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 00:48:56.957] [error ] [nspeng ] [ 8204:29224] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 00:48:56.959] [warning] [nspeng ] [ 8204:29224] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 00:48:56.959] [info ] [nspeng ] [ 8204:29224] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 00:48:56.959] [info ] [nspeng ] [ 8204:29224] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 00:48:56.959] [warning] [nspeng ] [ 8204:29224] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 00:48:56.983] [error ] [nspeng ] [ 8204:29224] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 00:48:56.983] [error ] [nspeng ] [ 8204:29224] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 00:48:56.984] [error ] [nspeng ] [ 8204:29224] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 00:48:56.985] [error ] [nspeng ] [ 8204:29224] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 00:48:56.995] [error ] [nspeng ] [ 8204:29224] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 00:48:56.997] [info ] [nspeng ] [ 8204:29224] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 01:53:24.346] [info ] [nspeng ] [ 8204:30748] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 01:53:24.347] [info ] [nspeng ] [ 8204:30748] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 01:53:24.347] [warning] [nspeng ] [ 8204:30748] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 01:53:24.371] [error ] [nspeng ] [ 8204:30748] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 01:53:24.371] [error ] [nspeng ] [ 8204:30748] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 01:53:24.372] [error ] [nspeng ] [ 8204:30748] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 01:53:24.373] [error ] [nspeng ] [ 8204:30748] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 01:53:24.374] [warning] [nspeng ] [ 8204:30748] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 01:53:24.374] [info ] [nspeng ] [ 8204:30748] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 01:53:24.374] [info ] [nspeng ] [ 8204:30748] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 01:53:24.374] [warning] [nspeng ] [ 8204:30748] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 01:53:24.387] [error ] [nspeng ] [ 8204:30748] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 01:53:24.388] [error ] [nspeng ] [ 8204:30748] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 01:53:24.389] [error ] [nspeng ] [ 8204:30748] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 01:53:24.389] [error ] [nspeng ] [ 8204:30748] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 01:53:24.390] [error ] [nspeng ] [ 8204:30748] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 01:53:24.391] [info ] [nspeng ] [ 8204:30748] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 01:56:59.794] [info ] [nspeng ] [ 8204:22360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 01:56:59.794] [info ] [nspeng ] [ 8204:22360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 01:56:59.794] [warning] [nspeng ] [ 8204:22360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 01:56:59.817] [error ] [nspeng ] [ 8204:22360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 01:56:59.818] [error ] [nspeng ] [ 8204:22360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 01:56:59.819] [error ] [nspeng ] [ 8204:22360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 01:56:59.820] [error ] [nspeng ] [ 8204:22360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 01:56:59.821] [warning] [nspeng ] [ 8204:22360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 01:56:59.821] [info ] [nspeng ] [ 8204:22360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 01:56:59.822] [info ] [nspeng ] [ 8204:22360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 01:56:59.822] [warning] [nspeng ] [ 8204:22360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 01:56:59.834] [error ] [nspeng ] [ 8204:22360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 01:56:59.835] [error ] [nspeng ] [ 8204:22360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 01:56:59.836] [error ] [nspeng ] [ 8204:22360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 01:56:59.837] [error ] [nspeng ] [ 8204:22360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 01:56:59.838] [error ] [nspeng ] [ 8204:22360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 01:56:59.838] [info ] [nspeng ] [ 8204:22360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 02:07:20.294] [info ] [nspeng ] [ 8204: 9236] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 02:07:20.294] [info ] [nspeng ] [ 8204: 9236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:07:20.294] [warning] [nspeng ] [ 8204: 9236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:07:20.306] [error ] [nspeng ] [ 8204: 9236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:07:20.307] [error ] [nspeng ] [ 8204: 9236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:07:20.308] [error ] [nspeng ] [ 8204: 9236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:07:20.309] [error ] [nspeng ] [ 8204: 9236] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 02:07:20.310] [warning] [nspeng ] [ 8204: 9236] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 02:07:20.310] [info ] [nspeng ] [ 8204: 9236] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 02:07:20.310] [info ] [nspeng ] [ 8204: 9236] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:07:20.310] [warning] [nspeng ] [ 8204: 9236] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:07:20.323] [error ] [nspeng ] [ 8204: 9236] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:07:20.323] [error ] [nspeng ] [ 8204: 9236] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:07:20.324] [error ] [nspeng ] [ 8204: 9236] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:07:20.325] [error ] [nspeng ] [ 8204: 9236] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 02:07:20.326] [error ] [nspeng ] [ 8204: 9236] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 02:07:20.326] [info ] [nspeng ] [ 8204: 9236] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 02:18:36.274] [info ] [nspeng ] [ 8204:21448] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 02:18:36.274] [info ] [nspeng ] [ 8204:21448] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:18:36.274] [warning] [nspeng ] [ 8204:21448] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:18:36.298] [error ] [nspeng ] [ 8204:21448] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:18:36.299] [error ] [nspeng ] [ 8204:21448] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:18:36.300] [error ] [nspeng ] [ 8204:21448] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:18:36.301] [error ] [nspeng ] [ 8204:21448] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 02:18:36.302] [warning] [nspeng ] [ 8204:21448] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 02:18:36.302] [info ] [nspeng ] [ 8204:21448] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 02:18:36.302] [info ] [nspeng ] [ 8204:21448] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:18:36.302] [warning] [nspeng ] [ 8204:21448] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:18:36.314] [error ] [nspeng ] [ 8204:21448] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:18:36.315] [error ] [nspeng ] [ 8204:21448] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:18:36.315] [error ] [nspeng ] [ 8204:21448] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:18:36.316] [error ] [nspeng ] [ 8204:21448] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 02:18:36.317] [error ] [nspeng ] [ 8204:21448] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 02:18:36.318] [info ] [nspeng ] [ 8204:21448] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 02:18:37.598] [info ] [nspeng ] [ 8204: 4776] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 02:18:37.598] [info ] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:18:37.598] [warning] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:18:37.637] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:18:37.640] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:18:37.650] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:18:37.655] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 02:18:37.656] [warning] [nspeng ] [ 8204: 4776] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 02:18:37.656] [info ] [nspeng ] [ 8204: 4776] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 02:18:37.656] [info ] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:18:37.656] [warning] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:18:37.676] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:18:37.677] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:18:37.678] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:18:37.678] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 02:18:37.679] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 02:18:37.680] [info ] [nspeng ] [ 8204: 4776] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 02:18:37.685] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 02:18:37.685] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:18:37.686] [warning] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:18:37.704] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:18:37.705] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:18:37.706] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:18:37.707] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 02:18:37.708] [warning] [nspeng ] [ 8204:28028] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 02:18:37.708] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 02:18:37.708] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:18:37.708] [warning] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:18:37.726] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:18:37.726] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:18:37.727] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:18:37.728] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 02:18:37.729] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 02:18:37.730] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 02:18:38.121] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 02:18:38.121] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:18:38.121] [warning] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:18:38.138] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:18:38.139] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:18:38.140] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:18:38.141] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 02:18:38.142] [warning] [nspeng ] [ 8204:28028] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 02:18:38.142] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 02:18:38.142] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:18:38.142] [warning] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:18:38.162] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:18:38.163] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:18:38.164] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:18:38.165] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 02:18:38.166] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 02:18:38.168] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 02:18:38.175] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 02:18:38.176] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:18:38.176] [warning] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:18:38.195] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:18:38.196] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:18:38.197] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:18:38.198] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 02:18:38.199] [warning] [nspeng ] [ 8204:28028] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 02:18:38.199] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 02:18:38.199] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:18:38.200] [warning] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:18:38.222] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:18:38.223] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:18:38.224] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:18:38.225] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 02:18:38.226] [error ] [nspeng ] [ 8204:28028] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 02:18:38.227] [info ] [nspeng ] [ 8204:28028] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 02:18:38.232] [info ] [nspeng ] [ 8204: 4776] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 02:18:38.233] [info ] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:18:38.233] [warning] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:18:38.250] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:18:38.251] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:18:38.251] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:18:38.253] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 02:18:38.253] [warning] [nspeng ] [ 8204: 4776] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 02:18:38.254] [info ] [nspeng ] [ 8204: 4776] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 02:18:38.254] [info ] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:18:38.254] [warning] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:18:38.275] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:18:38.276] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:18:38.277] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:18:38.278] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 02:18:38.279] [error ] [nspeng ] [ 8204: 4776] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 02:18:38.280] [info ] [nspeng ] [ 8204: 4776] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 02:18:38.285] [info ] [nspeng ] [ 8204:15048] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 02:18:38.285] [info ] [nspeng ] [ 8204:15048] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:18:38.285] [warning] [nspeng ] [ 8204:15048] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:18:38.309] [error ] [nspeng ] [ 8204:15048] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:18:38.310] [error ] [nspeng ] [ 8204:15048] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:18:38.311] [error ] [nspeng ] [ 8204:15048] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:18:38.313] [error ] [nspeng ] [ 8204:15048] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 02:18:38.314] [warning] [nspeng ] [ 8204:15048] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 02:18:38.314] [info ] [nspeng ] [ 8204:15048] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 02:18:38.315] [info ] [nspeng ] [ 8204:15048] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:18:38.315] [warning] [nspeng ] [ 8204:15048] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:18:38.339] [error ] [nspeng ] [ 8204:15048] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:18:38.340] [error ] [nspeng ] [ 8204:15048] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:18:38.341] [error ] [nspeng ] [ 8204:15048] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:18:38.342] [error ] [nspeng ] [ 8204:15048] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 02:18:38.343] [error ] [nspeng ] [ 8204:15048] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 02:18:38.344] [info ] [nspeng ] [ 8204:15048] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 02:24:36.872] [info ] [nspeng ] [ 8204:27280] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 02:24:36.872] [info ] [nspeng ] [ 8204:27280] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:24:36.872] [warning] [nspeng ] [ 8204:27280] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:24:36.886] [error ] [nspeng ] [ 8204:27280] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:24:36.886] [error ] [nspeng ] [ 8204:27280] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:24:36.886] [error ] [nspeng ] [ 8204:27280] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:24:36.887] [error ] [nspeng ] [ 8204:27280] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 02:24:36.888] [warning] [nspeng ] [ 8204:27280] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 02:24:36.888] [info ] [nspeng ] [ 8204:27280] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 02:24:36.888] [info ] [nspeng ] [ 8204:27280] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 02:24:36.888] [warning] [nspeng ] [ 8204:27280] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 02:24:36.901] [error ] [nspeng ] [ 8204:27280] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 02:24:36.901] [error ] [nspeng ] [ 8204:27280] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 02:24:36.902] [error ] [nspeng ] [ 8204:27280] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 02:24:36.903] [error ] [nspeng ] [ 8204:27280] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 02:24:36.904] [error ] [nspeng ] [ 8204:27280] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 02:24:36.904] [info ] [nspeng ] [ 8204:27280] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 04:05:05.014] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 04:05:05.014] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 04:05:05.014] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 04:05:05.028] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 04:05:05.047] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 04:05:05.048] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 04:05:05.049] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 04:05:05.050] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 04:05:05.050] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 04:05:05.050] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 04:05:05.050] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 04:05:05.063] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 04:05:05.064] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 04:05:05.065] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 04:05:05.065] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 04:05:05.066] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 04:05:05.067] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 04:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 04:05:05.074] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-28 04:05:05.078] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-28 04:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-28 04:05:05.084] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-28 04:05:05.088] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-28 04:05:05.091] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-28 04:05:05.091] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 04:05:05.091] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 04:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 04:05:05.105] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 04:05:05.106] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 04:05:05.107] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 04:05:05.107] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 04:05:05.107] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 04:05:05.108] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 04:05:05.108] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 04:05:05.120] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 04:05:05.121] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 04:05:05.122] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 04:05:05.123] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-28 04:05:05.128] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-28 04:05:05.132] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-28 04:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-28 04:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-28 04:05:05.141] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-28 04:05:05.144] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-28 04:05:05.145] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042804050500.ncl' [2025-04-28 04:05:05.145] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042804050500.ncl [2025-04-28 04:05:05.146] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042804050500.ncl' [2025-04-28 04:05:05.146] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-28 04:05:05.146] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-28 06:01:34.329] [info ] [nspeng ] [ 8204:15892] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 06:01:34.329] [info ] [nspeng ] [ 8204:15892] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 06:01:34.329] [warning] [nspeng ] [ 8204:15892] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 06:01:34.343] [error ] [nspeng ] [ 8204:15892] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 06:01:34.344] [error ] [nspeng ] [ 8204:15892] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 06:01:34.345] [error ] [nspeng ] [ 8204:15892] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 06:01:34.345] [error ] [nspeng ] [ 8204:15892] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 06:01:34.346] [warning] [nspeng ] [ 8204:15892] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 06:01:34.346] [info ] [nspeng ] [ 8204:15892] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 06:01:34.347] [info ] [nspeng ] [ 8204:15892] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 06:01:34.347] [warning] [nspeng ] [ 8204:15892] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 06:01:34.360] [error ] [nspeng ] [ 8204:15892] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 06:01:34.361] [error ] [nspeng ] [ 8204:15892] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 06:01:34.362] [error ] [nspeng ] [ 8204:15892] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 06:01:34.363] [error ] [nspeng ] [ 8204:15892] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 06:01:34.363] [error ] [nspeng ] [ 8204:15892] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 06:01:34.364] [info ] [nspeng ] [ 8204:15892] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 08:05:05.015] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 08:05:05.016] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 08:05:05.016] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 08:05:05.029] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 08:05:05.030] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 08:05:05.030] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 08:05:05.031] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 08:05:05.032] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 08:05:05.032] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 08:05:05.032] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 08:05:05.032] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 08:05:05.044] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 08:05:05.045] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 08:05:05.046] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 08:05:05.047] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 08:05:05.047] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 08:05:05.048] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 08:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 08:05:05.055] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-28 08:05:05.059] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-28 08:05:05.064] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-28 08:05:05.067] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-28 08:05:05.070] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-28 08:05:05.073] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-28 08:05:05.073] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 08:05:05.073] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 08:05:05.085] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 08:05:05.086] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 08:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 08:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 08:05:05.088] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 08:05:05.088] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 08:05:05.089] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 08:05:05.089] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 08:05:05.102] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 08:05:05.102] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 08:05:05.103] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 08:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-28 08:05:05.109] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-28 08:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-28 08:05:05.115] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-28 08:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-28 08:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-28 08:05:05.129] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-28 08:05:05.130] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042808050500.ncl' [2025-04-28 08:05:05.130] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042808050500.ncl [2025-04-28 08:05:05.131] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042808050500.ncl' [2025-04-28 08:05:05.131] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-28 08:05:05.131] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-28 10:12:32.221] [info ] [nspeng ] [ 8204:11256] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 10:12:32.221] [info ] [nspeng ] [ 8204:11256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 10:12:32.221] [warning] [nspeng ] [ 8204:11256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 10:12:32.235] [error ] [nspeng ] [ 8204:11256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 10:12:32.235] [error ] [nspeng ] [ 8204:11256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 10:12:32.236] [error ] [nspeng ] [ 8204:11256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 10:12:32.237] [error ] [nspeng ] [ 8204:11256] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 10:12:32.238] [warning] [nspeng ] [ 8204:11256] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 10:12:32.238] [info ] [nspeng ] [ 8204:11256] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 10:12:32.238] [info ] [nspeng ] [ 8204:11256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 10:12:32.238] [warning] [nspeng ] [ 8204:11256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 10:12:32.252] [error ] [nspeng ] [ 8204:11256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 10:12:32.253] [error ] [nspeng ] [ 8204:11256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 10:12:32.253] [error ] [nspeng ] [ 8204:11256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 10:12:32.254] [error ] [nspeng ] [ 8204:11256] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 10:12:32.255] [error ] [nspeng ] [ 8204:11256] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 10:12:32.256] [info ] [nspeng ] [ 8204:11256] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 11:28:09.795] [info ] [nspeng ] [ 8204: 8392] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 11:28:09.795] [info ] [nspeng ] [ 8204: 8392] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 11:28:09.795] [warning] [nspeng ] [ 8204: 8392] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 11:28:09.809] [error ] [nspeng ] [ 8204: 8392] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 11:28:09.810] [error ] [nspeng ] [ 8204: 8392] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 11:28:09.811] [error ] [nspeng ] [ 8204: 8392] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 11:28:09.812] [error ] [nspeng ] [ 8204: 8392] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 11:28:09.812] [warning] [nspeng ] [ 8204: 8392] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 11:28:09.812] [info ] [nspeng ] [ 8204: 8392] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 11:28:09.813] [info ] [nspeng ] [ 8204: 8392] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 11:28:09.813] [warning] [nspeng ] [ 8204: 8392] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 11:28:09.827] [error ] [nspeng ] [ 8204: 8392] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 11:28:09.828] [error ] [nspeng ] [ 8204: 8392] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 11:28:09.829] [error ] [nspeng ] [ 8204: 8392] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 11:28:09.830] [error ] [nspeng ] [ 8204: 8392] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 11:28:09.830] [error ] [nspeng ] [ 8204: 8392] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 11:28:09.831] [info ] [nspeng ] [ 8204: 8392] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 11:45:54.796] [info ] [nspeng ] [ 8204: 2936] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 11:45:54.796] [info ] [nspeng ] [ 8204: 2936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 11:45:54.796] [warning] [nspeng ] [ 8204: 2936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 11:45:54.809] [error ] [nspeng ] [ 8204: 2936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 11:45:54.810] [error ] [nspeng ] [ 8204: 2936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 11:45:54.811] [error ] [nspeng ] [ 8204: 2936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 11:45:54.812] [error ] [nspeng ] [ 8204: 2936] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 11:45:54.813] [warning] [nspeng ] [ 8204: 2936] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 11:45:54.813] [info ] [nspeng ] [ 8204: 2936] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 11:45:54.813] [info ] [nspeng ] [ 8204: 2936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 11:45:54.813] [warning] [nspeng ] [ 8204: 2936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 11:45:54.828] [error ] [nspeng ] [ 8204: 2936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 11:45:54.828] [error ] [nspeng ] [ 8204: 2936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 11:45:54.829] [error ] [nspeng ] [ 8204: 2936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 11:45:54.829] [error ] [nspeng ] [ 8204: 2936] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 11:45:54.830] [error ] [nspeng ] [ 8204: 2936] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 11:45:54.831] [info ] [nspeng ] [ 8204: 2936] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 12:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 12:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 12:05:05.004] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 12:05:05.017] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 12:05:05.018] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 12:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 12:05:05.020] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 12:05:05.021] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 12:05:05.021] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 12:05:05.021] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 12:05:05.021] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 12:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 12:05:05.035] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 12:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 12:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 12:05:05.038] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 12:05:05.038] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 12:05:05.042] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 12:05:05.046] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-28 12:05:05.049] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-28 12:05:05.053] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-28 12:05:05.057] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-28 12:05:05.061] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-28 12:05:05.064] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-28 12:05:05.064] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 12:05:05.064] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 12:05:05.079] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 12:05:05.079] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 12:05:05.080] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 12:05:05.080] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 12:05:05.081] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 12:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 12:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 12:05:05.081] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 12:05:05.097] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 12:05:05.098] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 12:05:05.098] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 12:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-28 12:05:05.104] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-28 12:05:05.107] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-28 12:05:05.111] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-28 12:05:05.114] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-28 12:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-28 12:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-28 12:05:05.122] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042812050500.ncl' [2025-04-28 12:05:05.122] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042812050500.ncl [2025-04-28 12:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042812050500.ncl' [2025-04-28 12:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-28 12:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-28 16:05:05.018] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 16:05:05.018] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 16:05:05.018] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 16:05:05.034] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 16:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 16:05:05.054] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 16:05:05.055] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 16:05:05.056] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 16:05:05.056] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 16:05:05.056] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 16:05:05.056] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 16:05:05.072] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 16:05:05.073] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 16:05:05.073] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 16:05:05.073] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 16:05:05.074] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 16:05:05.075] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 16:05:05.079] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 16:05:05.083] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-28 16:05:05.087] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-28 16:05:05.091] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-28 16:05:05.095] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-28 16:05:05.102] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-28 16:05:05.106] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-28 16:05:05.106] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 16:05:05.106] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 16:05:05.122] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 16:05:05.123] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 16:05:05.124] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 16:05:05.125] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 16:05:05.126] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 16:05:05.126] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 16:05:05.126] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 16:05:05.126] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 16:05:05.141] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 16:05:05.142] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 16:05:05.143] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 16:05:05.144] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-28 16:05:05.149] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-28 16:05:05.153] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-28 16:05:05.158] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-28 16:05:05.163] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-28 16:05:05.167] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-28 16:05:05.170] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-28 16:05:05.171] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042816050500.ncl' [2025-04-28 16:05:05.171] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042816050500.ncl [2025-04-28 16:05:05.172] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042816050500.ncl' [2025-04-28 16:05:05.173] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-28 16:05:05.173] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-28 17:32:53.328] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 17:32:53.329] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 17:32:53.329] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 17:32:53.344] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 17:32:53.344] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 17:32:53.345] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 17:32:53.347] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 17:32:53.348] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 17:32:53.348] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 17:32:53.348] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 17:32:53.348] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 17:32:53.363] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 17:32:53.364] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 17:32:53.365] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 17:32:53.366] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 17:32:53.366] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 17:32:53.367] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 17:32:53.373] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 17:32:53.373] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 17:32:53.373] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 17:32:53.388] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 17:32:53.389] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 17:32:53.390] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 17:32:53.391] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 17:32:53.391] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 17:32:53.391] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 17:32:53.391] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 17:32:53.391] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 17:32:53.406] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 17:32:53.407] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 17:32:53.408] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 17:32:53.409] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 17:32:53.409] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 17:32:53.410] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 17:32:53.416] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 17:32:53.420] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-28 17:32:53.424] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-28 17:32:53.427] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-28 17:32:53.431] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-28 17:32:53.435] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-28 17:32:53.438] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-28 17:32:53.439] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 17:32:53.439] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 17:32:53.453] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 17:32:53.460] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 17:32:53.461] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 17:32:53.462] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 17:32:53.463] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 17:32:53.463] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 17:32:53.463] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 17:32:53.463] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 17:32:53.477] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 17:32:53.478] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 17:32:53.479] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 17:32:53.481] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-28 17:32:53.497] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-28 17:32:53.504] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-28 17:32:53.508] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-28 17:32:53.512] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-28 17:32:53.516] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-28 17:32:53.519] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-28 17:32:53.521] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042817325300.ncl' [2025-04-28 17:32:53.521] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042817325300.ncl [2025-04-28 17:32:53.522] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042817325300.ncl' [2025-04-28 17:32:53.522] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-28 17:32:53.522] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-28 17:32:54.628] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 17:32:54.628] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 17:32:54.628] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 17:32:54.642] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 17:32:54.642] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 17:32:54.643] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 17:32:54.644] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 17:32:54.645] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 17:32:54.645] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 17:32:54.645] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 17:32:54.645] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 17:32:54.660] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 17:32:54.661] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 17:32:54.662] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 17:32:54.663] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 17:32:54.665] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 17:32:54.665] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 17:32:54.671] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 17:32:54.671] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 17:32:54.671] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 17:32:54.683] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 17:32:54.683] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 17:32:54.684] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 17:32:54.685] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 17:32:54.686] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 17:32:54.686] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 17:32:54.686] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 17:32:54.686] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 17:32:54.701] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 17:32:54.703] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 17:32:54.703] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 17:32:54.704] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 17:32:54.705] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 17:32:54.706] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 17:32:54.710] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 17:32:54.714] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-28 17:32:54.718] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-28 17:32:54.721] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-28 17:32:54.725] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-28 17:32:54.729] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-28 17:32:54.733] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-28 17:32:54.733] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 17:32:54.733] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 17:32:54.746] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 17:32:54.747] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 17:32:54.748] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 17:32:54.749] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 17:32:54.750] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 17:32:54.750] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 17:32:54.750] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 17:32:54.750] [warning] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 17:32:54.765] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 17:32:54.766] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 17:32:54.767] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 17:32:54.768] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-28 17:32:54.773] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-28 17:32:54.778] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-28 17:32:54.782] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-28 17:32:54.786] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-28 17:32:54.789] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-28 17:32:54.793] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-28 17:32:54.793] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042817325400.ncl' [2025-04-28 17:32:54.793] [error ] [nspeng ] [ 8204:23936] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042817325400.ncl [2025-04-28 17:32:54.795] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042817325400.ncl' [2025-04-28 17:32:54.795] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-28 17:32:54.795] [info ] [nspeng ] [ 8204:23936] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-28 20:05:05.016] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 20:05:05.017] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 20:05:05.017] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 20:05:05.033] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 20:05:05.036] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 20:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 20:05:05.038] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 20:05:05.038] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 20:05:05.038] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 20:05:05.039] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 20:05:05.039] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 20:05:05.054] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 20:05:05.055] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 20:05:05.055] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 20:05:05.056] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 20:05:05.057] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 20:05:05.058] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-28 20:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 20:05:05.066] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-28 20:05:05.069] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-28 20:05:05.072] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-28 20:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-28 20:05:05.079] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-28 20:05:05.083] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-28 20:05:05.084] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 20:05:05.084] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 20:05:05.097] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 20:05:05.098] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 20:05:05.098] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 20:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 20:05:05.100] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 20:05:05.100] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 20:05:05.100] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 20:05:05.101] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 20:05:05.112] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 20:05:05.113] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 20:05:05.115] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 20:05:05.115] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-28 20:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-28 20:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-28 20:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-28 20:05:05.130] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-28 20:05:05.133] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-28 20:05:05.137] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-28 20:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042820050500.ncl' [2025-04-28 20:05:05.138] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042820050500.ncl [2025-04-28 20:05:05.139] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042820050500.ncl' [2025-04-28 20:05:05.139] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-28 20:05:05.139] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-28 22:16:01.320] [info ] [nspeng ] [ 8204: 4504] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-28 22:16:01.320] [info ] [nspeng ] [ 8204: 4504] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 22:16:01.320] [warning] [nspeng ] [ 8204: 4504] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 22:16:01.336] [error ] [nspeng ] [ 8204: 4504] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 22:16:01.337] [error ] [nspeng ] [ 8204: 4504] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 22:16:01.338] [error ] [nspeng ] [ 8204: 4504] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 22:16:01.339] [error ] [nspeng ] [ 8204: 4504] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-28 22:16:01.339] [warning] [nspeng ] [ 8204: 4504] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-28 22:16:01.339] [info ] [nspeng ] [ 8204: 4504] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-28 22:16:01.339] [info ] [nspeng ] [ 8204: 4504] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-28 22:16:01.339] [warning] [nspeng ] [ 8204: 4504] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-28 22:16:01.355] [error ] [nspeng ] [ 8204: 4504] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-28 22:16:01.356] [error ] [nspeng ] [ 8204: 4504] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-28 22:16:01.357] [error ] [nspeng ] [ 8204: 4504] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-28 22:16:01.358] [error ] [nspeng ] [ 8204: 4504] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-28 22:16:01.358] [error ] [nspeng ] [ 8204: 4504] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-28 22:16:01.359] [info ] [nspeng ] [ 8204: 4504] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 00:05:05.006] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 00:05:05.006] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 00:05:05.006] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 00:05:05.023] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 00:05:05.024] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 00:05:05.025] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 00:05:05.026] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 00:05:05.026] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 00:05:05.026] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 00:05:05.027] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 00:05:05.027] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 00:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 00:05:05.041] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 00:05:05.041] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 00:05:05.042] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 00:05:05.043] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 00:05:05.044] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 00:05:05.048] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 00:05:05.052] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-29 00:05:05.056] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-29 00:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-29 00:05:05.063] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-29 00:05:05.067] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-29 00:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-29 00:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 00:05:05.071] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 00:05:05.088] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 00:05:05.089] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 00:05:05.090] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 00:05:05.092] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 00:05:05.093] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 00:05:05.093] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 00:05:05.093] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 00:05:05.093] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 00:05:05.111] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 00:05:05.112] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 00:05:05.113] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 00:05:05.114] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-29 00:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-29 00:05:05.122] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-29 00:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-29 00:05:05.130] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-29 00:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-29 00:05:05.137] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-29 00:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042900050500.ncl' [2025-04-29 00:05:05.138] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042900050500.ncl [2025-04-29 00:05:05.139] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042900050500.ncl' [2025-04-29 00:05:05.140] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-29 00:05:05.140] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-29 00:19:58.407] [info ] [nspeng ] [ 8204: 2800] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 00:19:58.408] [info ] [nspeng ] [ 8204: 2800] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 00:19:58.408] [warning] [nspeng ] [ 8204: 2800] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 00:19:58.423] [error ] [nspeng ] [ 8204: 2800] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 00:19:58.424] [error ] [nspeng ] [ 8204: 2800] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 00:19:58.425] [error ] [nspeng ] [ 8204: 2800] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 00:19:58.426] [error ] [nspeng ] [ 8204: 2800] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 00:19:58.427] [warning] [nspeng ] [ 8204: 2800] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 00:19:58.427] [info ] [nspeng ] [ 8204: 2800] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 00:19:58.427] [info ] [nspeng ] [ 8204: 2800] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 00:19:58.427] [warning] [nspeng ] [ 8204: 2800] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 00:19:58.441] [error ] [nspeng ] [ 8204: 2800] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 00:19:58.442] [error ] [nspeng ] [ 8204: 2800] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 00:19:58.443] [error ] [nspeng ] [ 8204: 2800] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 00:19:58.443] [error ] [nspeng ] [ 8204: 2800] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 00:19:58.444] [error ] [nspeng ] [ 8204: 2800] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 00:19:58.445] [info ] [nspeng ] [ 8204: 2800] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 00:56:49.208] [info ] [nspeng ] [ 8204: 3540] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 00:56:49.209] [info ] [nspeng ] [ 8204: 3540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 00:56:49.209] [warning] [nspeng ] [ 8204: 3540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 00:56:49.226] [error ] [nspeng ] [ 8204: 3540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 00:56:49.227] [error ] [nspeng ] [ 8204: 3540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 00:56:49.228] [error ] [nspeng ] [ 8204: 3540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 00:56:49.229] [error ] [nspeng ] [ 8204: 3540] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 00:56:49.230] [warning] [nspeng ] [ 8204: 3540] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 00:56:49.230] [info ] [nspeng ] [ 8204: 3540] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 00:56:49.230] [info ] [nspeng ] [ 8204: 3540] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 00:56:49.230] [warning] [nspeng ] [ 8204: 3540] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 00:56:49.247] [error ] [nspeng ] [ 8204: 3540] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 00:56:49.248] [error ] [nspeng ] [ 8204: 3540] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 00:56:49.249] [error ] [nspeng ] [ 8204: 3540] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 00:56:49.250] [error ] [nspeng ] [ 8204: 3540] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 00:56:49.251] [error ] [nspeng ] [ 8204: 3540] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 00:56:49.252] [info ] [nspeng ] [ 8204: 3540] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 01:53:24.484] [info ] [nspeng ] [ 8204:21660] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 01:53:24.484] [info ] [nspeng ] [ 8204:21660] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 01:53:24.484] [warning] [nspeng ] [ 8204:21660] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 01:53:24.497] [error ] [nspeng ] [ 8204:21660] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 01:53:24.498] [error ] [nspeng ] [ 8204:21660] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 01:53:24.499] [error ] [nspeng ] [ 8204:21660] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 01:53:24.499] [error ] [nspeng ] [ 8204:21660] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 01:53:24.500] [warning] [nspeng ] [ 8204:21660] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 01:53:24.500] [info ] [nspeng ] [ 8204:21660] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 01:53:24.500] [info ] [nspeng ] [ 8204:21660] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 01:53:24.501] [warning] [nspeng ] [ 8204:21660] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 01:53:24.513] [error ] [nspeng ] [ 8204:21660] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 01:53:24.514] [error ] [nspeng ] [ 8204:21660] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 01:53:24.515] [error ] [nspeng ] [ 8204:21660] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 01:53:24.515] [error ] [nspeng ] [ 8204:21660] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 01:53:24.516] [error ] [nspeng ] [ 8204:21660] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 01:53:24.517] [info ] [nspeng ] [ 8204:21660] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 02:09:20.436] [info ] [nspeng ] [ 8204: 8972] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 02:09:20.436] [info ] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:09:20.436] [warning] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:09:20.455] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:09:20.456] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:09:20.457] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:09:20.458] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 02:09:20.459] [warning] [nspeng ] [ 8204: 8972] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 02:09:20.459] [info ] [nspeng ] [ 8204: 8972] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 02:09:20.459] [info ] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:09:20.459] [warning] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:09:20.472] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:09:20.472] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:09:20.473] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:09:20.474] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 02:09:20.475] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 02:09:20.475] [info ] [nspeng ] [ 8204: 8972] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 02:23:38.540] [info ] [nspeng ] [ 8204:14948] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 02:23:38.540] [info ] [nspeng ] [ 8204:14948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:38.540] [warning] [nspeng ] [ 8204:14948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:38.554] [error ] [nspeng ] [ 8204:14948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:38.555] [error ] [nspeng ] [ 8204:14948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:38.555] [error ] [nspeng ] [ 8204:14948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:38.556] [error ] [nspeng ] [ 8204:14948] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 02:23:38.557] [warning] [nspeng ] [ 8204:14948] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 02:23:38.557] [info ] [nspeng ] [ 8204:14948] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 02:23:38.557] [info ] [nspeng ] [ 8204:14948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:38.557] [warning] [nspeng ] [ 8204:14948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:38.569] [error ] [nspeng ] [ 8204:14948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:38.570] [error ] [nspeng ] [ 8204:14948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:38.571] [error ] [nspeng ] [ 8204:14948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:38.572] [error ] [nspeng ] [ 8204:14948] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 02:23:38.573] [error ] [nspeng ] [ 8204:14948] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 02:23:38.573] [info ] [nspeng ] [ 8204:14948] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 02:23:39.854] [info ] [nspeng ] [ 8204:12956] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 02:23:39.854] [info ] [nspeng ] [ 8204:12956] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:39.854] [warning] [nspeng ] [ 8204:12956] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:39.882] [error ] [nspeng ] [ 8204:12956] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:39.882] [error ] [nspeng ] [ 8204:12956] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:39.883] [error ] [nspeng ] [ 8204:12956] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:39.884] [error ] [nspeng ] [ 8204:12956] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 02:23:39.885] [warning] [nspeng ] [ 8204:12956] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 02:23:39.886] [info ] [nspeng ] [ 8204:12956] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 02:23:39.886] [info ] [nspeng ] [ 8204:12956] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:39.886] [warning] [nspeng ] [ 8204:12956] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:39.904] [error ] [nspeng ] [ 8204:12956] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:39.906] [error ] [nspeng ] [ 8204:12956] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:39.907] [error ] [nspeng ] [ 8204:12956] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:39.907] [error ] [nspeng ] [ 8204:12956] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 02:23:39.908] [error ] [nspeng ] [ 8204:12956] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 02:23:39.909] [info ] [nspeng ] [ 8204:12956] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 02:23:39.915] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 02:23:39.916] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:39.916] [warning] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:39.934] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:39.935] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:39.936] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:39.937] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 02:23:39.938] [warning] [nspeng ] [ 8204: 5204] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 02:23:39.938] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 02:23:39.938] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:39.938] [warning] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:39.955] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:39.956] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:39.957] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:39.958] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 02:23:39.959] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 02:23:39.960] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 02:23:40.349] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 02:23:40.349] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:40.349] [warning] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:40.376] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:40.377] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:40.378] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:40.379] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 02:23:40.380] [warning] [nspeng ] [ 8204:13884] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 02:23:40.380] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 02:23:40.380] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:40.381] [warning] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:40.397] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:40.398] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:40.399] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:40.400] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 02:23:40.400] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 02:23:40.401] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 02:23:40.408] [info ] [nspeng ] [ 8204:26524] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 02:23:40.408] [info ] [nspeng ] [ 8204:26524] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:40.408] [warning] [nspeng ] [ 8204:26524] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:40.427] [error ] [nspeng ] [ 8204:26524] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:40.428] [error ] [nspeng ] [ 8204:26524] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:40.429] [error ] [nspeng ] [ 8204:26524] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:40.430] [error ] [nspeng ] [ 8204:26524] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 02:23:40.431] [warning] [nspeng ] [ 8204:26524] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 02:23:40.431] [info ] [nspeng ] [ 8204:26524] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 02:23:40.431] [info ] [nspeng ] [ 8204:26524] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:40.431] [warning] [nspeng ] [ 8204:26524] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:40.453] [error ] [nspeng ] [ 8204:26524] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:40.454] [error ] [nspeng ] [ 8204:26524] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:40.454] [error ] [nspeng ] [ 8204:26524] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:40.459] [error ] [nspeng ] [ 8204:26524] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 02:23:40.460] [error ] [nspeng ] [ 8204:26524] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 02:23:40.461] [info ] [nspeng ] [ 8204:26524] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 02:23:40.467] [info ] [nspeng ] [ 8204:10872] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 02:23:40.467] [info ] [nspeng ] [ 8204:10872] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:40.467] [warning] [nspeng ] [ 8204:10872] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:40.488] [error ] [nspeng ] [ 8204:10872] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:40.489] [error ] [nspeng ] [ 8204:10872] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:40.491] [error ] [nspeng ] [ 8204:10872] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:40.492] [error ] [nspeng ] [ 8204:10872] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 02:23:40.494] [warning] [nspeng ] [ 8204:10872] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 02:23:40.494] [info ] [nspeng ] [ 8204:10872] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 02:23:40.494] [info ] [nspeng ] [ 8204:10872] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:40.494] [warning] [nspeng ] [ 8204:10872] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:40.514] [error ] [nspeng ] [ 8204:10872] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:40.515] [error ] [nspeng ] [ 8204:10872] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:40.516] [error ] [nspeng ] [ 8204:10872] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:40.517] [error ] [nspeng ] [ 8204:10872] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 02:23:40.518] [error ] [nspeng ] [ 8204:10872] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 02:23:40.518] [info ] [nspeng ] [ 8204:10872] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 02:23:40.525] [info ] [nspeng ] [ 8204:27488] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 02:23:40.525] [info ] [nspeng ] [ 8204:27488] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:40.525] [warning] [nspeng ] [ 8204:27488] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:40.546] [error ] [nspeng ] [ 8204:27488] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:40.547] [error ] [nspeng ] [ 8204:27488] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:40.548] [error ] [nspeng ] [ 8204:27488] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:40.549] [error ] [nspeng ] [ 8204:27488] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 02:23:40.550] [warning] [nspeng ] [ 8204:27488] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 02:23:40.550] [info ] [nspeng ] [ 8204:27488] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 02:23:40.550] [info ] [nspeng ] [ 8204:27488] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:40.550] [warning] [nspeng ] [ 8204:27488] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:40.574] [error ] [nspeng ] [ 8204:27488] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:40.575] [error ] [nspeng ] [ 8204:27488] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:40.576] [error ] [nspeng ] [ 8204:27488] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:40.577] [error ] [nspeng ] [ 8204:27488] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 02:23:40.578] [error ] [nspeng ] [ 8204:27488] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 02:23:40.578] [info ] [nspeng ] [ 8204:27488] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 02:23:40.585] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 02:23:40.585] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:40.585] [warning] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:40.610] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:40.611] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:40.612] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:40.613] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 02:23:40.614] [warning] [nspeng ] [ 8204: 5204] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 02:23:40.614] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 02:23:40.615] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:23:40.615] [warning] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:23:40.640] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:23:40.641] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:23:40.642] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:23:40.643] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 02:23:40.644] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 02:23:40.644] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 02:24:37.013] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 02:24:37.013] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:24:37.013] [warning] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:24:37.028] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:24:37.029] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:24:37.030] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:24:37.031] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 02:24:37.032] [warning] [nspeng ] [ 8204: 5204] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 02:24:37.032] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 02:24:37.032] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 02:24:37.032] [warning] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 02:24:37.045] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 02:24:37.046] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 02:24:37.046] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 02:24:37.047] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 02:24:37.048] [error ] [nspeng ] [ 8204: 5204] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 02:24:37.049] [info ] [nspeng ] [ 8204: 5204] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 04:05:05.016] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 04:05:05.016] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 04:05:05.016] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 04:05:05.028] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 04:05:05.030] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 04:05:05.031] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 04:05:05.032] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 04:05:05.033] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 04:05:05.033] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 04:05:05.033] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 04:05:05.033] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 04:05:05.045] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 04:05:05.046] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 04:05:05.047] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 04:05:05.048] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 04:05:05.049] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 04:05:05.049] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 04:05:05.053] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 04:05:05.057] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-29 04:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-29 04:05:05.063] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-29 04:05:05.066] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-29 04:05:05.069] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-29 04:05:05.072] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-29 04:05:05.073] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 04:05:05.073] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 04:05:05.086] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 04:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 04:05:05.088] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 04:05:05.089] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 04:05:05.090] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 04:05:05.090] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 04:05:05.090] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 04:05:05.090] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 04:05:05.102] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 04:05:05.102] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 04:05:05.103] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 04:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-29 04:05:05.109] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-29 04:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-29 04:05:05.116] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-29 04:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-29 04:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-29 04:05:05.126] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-29 04:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042904050500.ncl' [2025-04-29 04:05:05.127] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042904050500.ncl [2025-04-29 04:05:05.128] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042904050500.ncl' [2025-04-29 04:05:05.128] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-29 04:05:05.128] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-29 04:15:34.795] [info ] [nspeng ] [ 8204: 3856] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 04:15:34.795] [info ] [nspeng ] [ 8204: 3856] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 04:15:34.795] [warning] [nspeng ] [ 8204: 3856] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 04:15:34.807] [error ] [nspeng ] [ 8204: 3856] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 04:15:34.808] [error ] [nspeng ] [ 8204: 3856] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 04:15:34.809] [error ] [nspeng ] [ 8204: 3856] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 04:15:34.810] [error ] [nspeng ] [ 8204: 3856] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 04:15:34.810] [warning] [nspeng ] [ 8204: 3856] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 04:15:34.810] [info ] [nspeng ] [ 8204: 3856] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 04:15:34.811] [info ] [nspeng ] [ 8204: 3856] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 04:15:34.811] [warning] [nspeng ] [ 8204: 3856] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 04:15:34.823] [error ] [nspeng ] [ 8204: 3856] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 04:15:34.824] [error ] [nspeng ] [ 8204: 3856] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 04:15:34.824] [error ] [nspeng ] [ 8204: 3856] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 04:15:34.825] [error ] [nspeng ] [ 8204: 3856] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 04:15:34.826] [error ] [nspeng ] [ 8204: 3856] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 04:15:34.827] [info ] [nspeng ] [ 8204: 3856] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 07:52:27.051] [info ] [nspeng ] [ 8204:30192] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 07:52:27.051] [info ] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:52:27.051] [warning] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:52:27.066] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:52:27.067] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:52:27.068] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:52:27.069] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 07:52:27.069] [warning] [nspeng ] [ 8204:30192] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 07:52:27.069] [info ] [nspeng ] [ 8204:30192] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 07:52:27.070] [info ] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:52:27.070] [warning] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:52:27.082] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:52:27.083] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:52:27.084] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:52:27.085] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 07:52:27.085] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 07:52:27.086] [info ] [nspeng ] [ 8204:30192] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 07:52:32.078] [info ] [nspeng ] [ 8204:30192] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 07:52:32.078] [info ] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:52:32.078] [warning] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:52:32.092] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:52:32.093] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:52:32.094] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:52:32.095] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 07:52:32.095] [warning] [nspeng ] [ 8204:30192] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 07:52:32.095] [info ] [nspeng ] [ 8204:30192] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 07:52:32.095] [info ] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:52:32.096] [warning] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:52:32.107] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:52:32.108] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:52:32.109] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:52:32.110] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 07:52:32.110] [error ] [nspeng ] [ 8204:30192] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 07:52:32.111] [info ] [nspeng ] [ 8204:30192] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 07:52:55.521] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 07:52:55.521] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:52:55.521] [warning] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:52:55.534] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:52:55.535] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:52:55.536] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:52:55.537] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 07:52:55.538] [warning] [nspeng ] [ 8204: 8152] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 07:52:55.538] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 07:52:55.538] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:52:55.538] [warning] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:52:55.552] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:52:55.553] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:52:55.553] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:52:55.554] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 07:52:55.555] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 07:52:55.556] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 07:53:58.293] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 07:53:58.294] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:53:58.294] [warning] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:53:58.306] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:53:58.308] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:53:58.308] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:53:58.309] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 07:53:58.310] [warning] [nspeng ] [ 8204: 8152] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 07:53:58.310] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 07:53:58.310] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:53:58.310] [warning] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:53:58.325] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:53:58.326] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:53:58.327] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:53:58.328] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 07:53:58.329] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 07:53:58.329] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 07:53:59.090] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 07:53:59.090] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:53:59.090] [warning] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:53:59.103] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:53:59.104] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:53:59.104] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:53:59.105] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 07:53:59.106] [warning] [nspeng ] [ 8204: 8152] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 07:53:59.106] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 07:53:59.106] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:53:59.106] [warning] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:53:59.119] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:53:59.120] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:53:59.121] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:53:59.122] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 07:53:59.122] [error ] [nspeng ] [ 8204: 8152] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 07:53:59.127] [info ] [nspeng ] [ 8204: 8152] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 07:57:55.199] [info ] [nspeng ] [ 8204:20936] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 07:57:55.199] [info ] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:57:55.199] [warning] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:57:55.222] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:57:55.223] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:57:55.224] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:57:55.225] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 07:57:55.226] [warning] [nspeng ] [ 8204:20936] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 07:57:55.226] [info ] [nspeng ] [ 8204:20936] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 07:57:55.226] [info ] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:57:55.226] [warning] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:57:55.238] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:57:55.239] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:57:55.239] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:57:55.240] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 07:57:55.241] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 07:57:55.242] [info ] [nspeng ] [ 8204:20936] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 07:57:55.603] [info ] [nspeng ] [ 8204:20936] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 07:57:55.604] [info ] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:57:55.604] [warning] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:57:55.619] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:57:55.620] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:57:55.621] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:57:55.622] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 07:57:55.623] [warning] [nspeng ] [ 8204:20936] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 07:57:55.623] [info ] [nspeng ] [ 8204:20936] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 07:57:55.623] [info ] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:57:55.623] [warning] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:57:55.638] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:57:55.639] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:57:55.639] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:57:55.640] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 07:57:55.641] [error ] [nspeng ] [ 8204:20936] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 07:57:55.642] [info ] [nspeng ] [ 8204:20936] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 07:57:56.540] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 07:57:56.540] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:57:56.540] [warning] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:57:56.555] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:57:56.556] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:57:56.557] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:57:56.558] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 07:57:56.559] [warning] [nspeng ] [ 8204:31312] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 07:57:56.559] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 07:57:56.559] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:57:56.559] [warning] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:57:56.573] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:57:56.574] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:57:56.575] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:57:56.576] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 07:57:56.576] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 07:57:56.577] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 07:57:56.583] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 07:57:56.583] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:57:56.583] [warning] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:57:56.598] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:57:56.598] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:57:56.599] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:57:56.601] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 07:57:56.602] [warning] [nspeng ] [ 8204:31312] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 07:57:56.602] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 07:57:56.602] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:57:56.602] [warning] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:57:56.616] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:57:56.617] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:57:56.618] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:57:56.619] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 07:57:56.620] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 07:57:56.620] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 07:57:56.624] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 07:57:56.628] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-29 07:57:56.631] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-29 07:57:56.634] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-29 07:57:56.638] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-29 07:57:56.642] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-29 07:57:56.646] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-29 07:57:56.646] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:57:56.646] [warning] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:57:56.662] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:57:56.662] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:57:56.663] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:57:56.664] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 07:57:56.665] [warning] [nspeng ] [ 8204:31312] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 07:57:56.665] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 07:57:56.665] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:57:56.665] [warning] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:57:56.678] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:57:56.679] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:57:56.680] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:57:56.681] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-29 07:57:56.687] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-29 07:57:56.691] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-29 07:57:56.695] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-29 07:57:56.699] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-29 07:57:56.702] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-29 07:57:56.707] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-29 07:57:56.709] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042907575600.ncl' [2025-04-29 07:57:56.709] [error ] [nspeng ] [ 8204:31312] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042907575600.ncl [2025-04-29 07:57:56.710] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042907575600.ncl' [2025-04-29 07:57:56.710] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-29 07:57:56.710] [info ] [nspeng ] [ 8204:31312] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-29 07:57:56.738] [info ] [nspeng ] [ 8204: 3476] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 07:57:56.738] [info ] [nspeng ] [ 8204: 3476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:57:56.738] [warning] [nspeng ] [ 8204: 3476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:57:56.767] [error ] [nspeng ] [ 8204: 3476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:57:56.768] [error ] [nspeng ] [ 8204: 3476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:57:56.768] [error ] [nspeng ] [ 8204: 3476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:57:56.769] [error ] [nspeng ] [ 8204: 3476] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 07:57:56.770] [warning] [nspeng ] [ 8204: 3476] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 07:57:56.770] [info ] [nspeng ] [ 8204: 3476] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 07:57:56.770] [info ] [nspeng ] [ 8204: 3476] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 07:57:56.770] [warning] [nspeng ] [ 8204: 3476] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 07:57:56.792] [error ] [nspeng ] [ 8204: 3476] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 07:57:56.793] [error ] [nspeng ] [ 8204: 3476] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 07:57:56.794] [error ] [nspeng ] [ 8204: 3476] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 07:57:56.795] [error ] [nspeng ] [ 8204: 3476] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 07:57:56.796] [error ] [nspeng ] [ 8204: 3476] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 07:57:56.797] [info ] [nspeng ] [ 8204: 3476] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 08:05:05.026] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 08:05:05.026] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 08:05:05.026] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 08:05:05.038] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 08:05:05.039] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 08:05:05.040] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 08:05:05.041] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 08:05:05.041] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 08:05:05.042] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 08:05:05.042] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 08:05:05.042] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 08:05:05.053] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 08:05:05.054] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 08:05:05.055] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 08:05:05.056] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 08:05:05.057] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 08:05:05.057] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 08:05:05.061] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 08:05:05.064] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-29 08:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-29 08:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-29 08:05:05.074] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-29 08:05:05.077] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-29 08:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-29 08:05:05.081] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 08:05:05.081] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 08:05:05.095] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 08:05:05.096] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 08:05:05.096] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 08:05:05.097] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 08:05:05.099] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 08:05:05.099] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 08:05:05.099] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 08:05:05.099] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 08:05:05.112] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 08:05:05.113] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 08:05:05.114] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 08:05:05.115] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-29 08:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-29 08:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-29 08:05:05.126] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-29 08:05:05.130] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-29 08:05:05.133] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-29 08:05:05.136] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-29 08:05:05.137] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042908050500.ncl' [2025-04-29 08:05:05.137] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042908050500.ncl [2025-04-29 08:05:05.137] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042908050500.ncl' [2025-04-29 08:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-29 08:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-29 08:18:26.365] [info ] [nspeng ] [ 8204:15928] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 08:18:26.365] [info ] [nspeng ] [ 8204:15928] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 08:18:26.365] [warning] [nspeng ] [ 8204:15928] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 08:18:26.377] [error ] [nspeng ] [ 8204:15928] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 08:18:26.378] [error ] [nspeng ] [ 8204:15928] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 08:18:26.379] [error ] [nspeng ] [ 8204:15928] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 08:18:26.380] [error ] [nspeng ] [ 8204:15928] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 08:18:26.381] [warning] [nspeng ] [ 8204:15928] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 08:18:26.381] [info ] [nspeng ] [ 8204:15928] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 08:18:26.381] [info ] [nspeng ] [ 8204:15928] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 08:18:26.381] [warning] [nspeng ] [ 8204:15928] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 08:18:26.394] [error ] [nspeng ] [ 8204:15928] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 08:18:26.395] [error ] [nspeng ] [ 8204:15928] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 08:18:26.396] [error ] [nspeng ] [ 8204:15928] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 08:18:26.396] [error ] [nspeng ] [ 8204:15928] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 08:18:26.397] [error ] [nspeng ] [ 8204:15928] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 08:18:26.398] [info ] [nspeng ] [ 8204:15928] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 10:16:00.793] [info ] [nspeng ] [ 8204: 3432] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 10:16:00.794] [info ] [nspeng ] [ 8204: 3432] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 10:16:00.794] [warning] [nspeng ] [ 8204: 3432] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 10:16:00.805] [error ] [nspeng ] [ 8204: 3432] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 10:16:00.806] [error ] [nspeng ] [ 8204: 3432] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 10:16:00.807] [error ] [nspeng ] [ 8204: 3432] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 10:16:00.808] [error ] [nspeng ] [ 8204: 3432] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 10:16:00.809] [warning] [nspeng ] [ 8204: 3432] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 10:16:00.809] [info ] [nspeng ] [ 8204: 3432] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 10:16:00.809] [info ] [nspeng ] [ 8204: 3432] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 10:16:00.809] [warning] [nspeng ] [ 8204: 3432] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 10:16:00.825] [error ] [nspeng ] [ 8204: 3432] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 10:16:00.826] [error ] [nspeng ] [ 8204: 3432] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 10:16:00.827] [error ] [nspeng ] [ 8204: 3432] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 10:16:00.827] [error ] [nspeng ] [ 8204: 3432] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 10:16:00.828] [error ] [nspeng ] [ 8204: 3432] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 10:16:00.829] [info ] [nspeng ] [ 8204: 3432] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 11:57:55.451] [info ] [nspeng ] [ 8204: 6648] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 11:57:55.451] [info ] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 11:57:55.451] [warning] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 11:57:55.465] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 11:57:55.466] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 11:57:55.467] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 11:57:55.468] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 11:57:55.469] [warning] [nspeng ] [ 8204: 6648] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 11:57:55.469] [info ] [nspeng ] [ 8204: 6648] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 11:57:55.469] [info ] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 11:57:55.469] [warning] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 11:57:55.483] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 11:57:55.484] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 11:57:55.485] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 11:57:55.486] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 11:57:55.486] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 11:57:55.487] [info ] [nspeng ] [ 8204: 6648] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 11:57:55.876] [info ] [nspeng ] [ 8204: 6648] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 11:57:55.876] [info ] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 11:57:55.876] [warning] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 11:57:55.891] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 11:57:55.892] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 11:57:55.892] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 11:57:55.893] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 11:57:55.894] [warning] [nspeng ] [ 8204: 6648] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 11:57:55.894] [info ] [nspeng ] [ 8204: 6648] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 11:57:55.894] [info ] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 11:57:55.894] [warning] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 11:57:55.910] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 11:57:55.911] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 11:57:55.911] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 11:57:55.912] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 11:57:55.913] [error ] [nspeng ] [ 8204: 6648] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 11:57:55.914] [info ] [nspeng ] [ 8204: 6648] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 11:57:56.344] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 11:57:56.344] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 11:57:56.344] [warning] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 11:57:56.364] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 11:57:56.364] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 11:57:56.365] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 11:57:56.366] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 11:57:56.367] [warning] [nspeng ] [ 8204:17288] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 11:57:56.367] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 11:57:56.367] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 11:57:56.367] [warning] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 11:57:56.384] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 11:57:56.385] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 11:57:56.386] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 11:57:56.387] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 11:57:56.388] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 11:57:56.389] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 11:57:56.395] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 11:57:56.395] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 11:57:56.395] [warning] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 11:57:56.411] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 11:57:56.412] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 11:57:56.414] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 11:57:56.415] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 11:57:56.416] [warning] [nspeng ] [ 8204:17288] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 11:57:56.416] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 11:57:56.416] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 11:57:56.416] [warning] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 11:57:56.433] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 11:57:56.433] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 11:57:56.434] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 11:57:56.435] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 11:57:56.436] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 11:57:56.437] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 11:57:56.442] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 11:57:56.446] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-29 11:57:56.450] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-29 11:57:56.454] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-29 11:57:56.459] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-29 11:57:56.464] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-29 11:57:56.468] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-29 11:57:56.468] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 11:57:56.468] [warning] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 11:57:56.486] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 11:57:56.487] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 11:57:56.488] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 11:57:56.489] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 11:57:56.490] [warning] [nspeng ] [ 8204:17288] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 11:57:56.490] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 11:57:56.490] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 11:57:56.490] [warning] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 11:57:56.507] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 11:57:56.508] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 11:57:56.509] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 11:57:56.510] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-29 11:57:56.515] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-29 11:57:56.519] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-29 11:57:56.523] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-29 11:57:56.527] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-29 11:57:56.531] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-29 11:57:56.534] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-29 11:57:56.535] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042911575600.ncl' [2025-04-29 11:57:56.535] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042911575600.ncl [2025-04-29 11:57:56.536] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042911575600.ncl' [2025-04-29 11:57:56.536] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-29 11:57:56.537] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-29 11:57:57.060] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 11:57:57.061] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 11:57:57.061] [warning] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 11:57:57.084] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 11:57:57.085] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 11:57:57.085] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 11:57:57.086] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 11:57:57.087] [warning] [nspeng ] [ 8204:17288] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 11:57:57.087] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 11:57:57.088] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 11:57:57.088] [warning] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 11:57:57.105] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 11:57:57.106] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 11:57:57.106] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 11:57:57.107] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 11:57:57.108] [error ] [nspeng ] [ 8204:17288] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 11:57:57.109] [info ] [nspeng ] [ 8204:17288] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 12:00:29.791] [info ] [nspeng ] [ 8204:12060] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 12:00:29.791] [info ] [nspeng ] [ 8204:12060] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 12:00:29.791] [warning] [nspeng ] [ 8204:12060] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 12:00:29.803] [error ] [nspeng ] [ 8204:12060] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 12:00:29.804] [error ] [nspeng ] [ 8204:12060] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 12:00:29.805] [error ] [nspeng ] [ 8204:12060] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 12:00:29.806] [error ] [nspeng ] [ 8204:12060] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 12:00:29.807] [warning] [nspeng ] [ 8204:12060] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 12:00:29.807] [info ] [nspeng ] [ 8204:12060] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 12:00:29.807] [info ] [nspeng ] [ 8204:12060] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 12:00:29.807] [warning] [nspeng ] [ 8204:12060] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 12:00:29.819] [error ] [nspeng ] [ 8204:12060] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 12:00:29.820] [error ] [nspeng ] [ 8204:12060] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 12:00:29.820] [error ] [nspeng ] [ 8204:12060] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 12:00:29.821] [error ] [nspeng ] [ 8204:12060] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 12:00:29.822] [error ] [nspeng ] [ 8204:12060] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 12:00:29.823] [info ] [nspeng ] [ 8204:12060] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 12:05:05.064] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 12:05:05.064] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 12:05:05.064] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 12:05:05.086] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 12:05:05.093] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 12:05:05.094] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 12:05:05.095] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 12:05:05.096] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 12:05:05.096] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 12:05:05.096] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 12:05:05.096] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 12:05:05.108] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 12:05:05.109] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 12:05:05.110] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 12:05:05.111] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 12:05:05.112] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 12:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 12:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 12:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-29 12:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-29 12:05:05.126] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-29 12:05:05.129] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-29 12:05:05.132] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-29 12:05:05.136] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-29 12:05:05.136] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 12:05:05.136] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 12:05:05.149] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 12:05:05.150] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 12:05:05.150] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 12:05:05.151] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 12:05:05.152] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 12:05:05.152] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 12:05:05.152] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 12:05:05.152] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 12:05:05.164] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 12:05:05.165] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 12:05:05.166] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 12:05:05.166] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-29 12:05:05.171] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-29 12:05:05.175] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-29 12:05:05.178] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-29 12:05:05.182] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-29 12:05:05.185] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-29 12:05:05.188] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-29 12:05:05.189] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042912050500.ncl' [2025-04-29 12:05:05.189] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042912050500.ncl [2025-04-29 12:05:05.190] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042912050500.ncl' [2025-04-29 12:05:05.191] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-29 12:05:05.191] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-29 15:57:55.721] [info ] [nspeng ] [ 8204:13088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 15:57:55.722] [info ] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 15:57:55.722] [warning] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 15:57:55.736] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 15:57:55.737] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 15:57:55.738] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 15:57:55.739] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 15:57:55.739] [warning] [nspeng ] [ 8204:13088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 15:57:55.739] [info ] [nspeng ] [ 8204:13088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 15:57:55.740] [info ] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 15:57:55.740] [warning] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 15:57:55.753] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 15:57:55.754] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 15:57:55.754] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 15:57:55.755] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 15:57:55.756] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 15:57:55.757] [info ] [nspeng ] [ 8204:13088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 15:57:56.119] [info ] [nspeng ] [ 8204:13088] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 15:57:56.119] [info ] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 15:57:56.119] [warning] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 15:57:56.135] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 15:57:56.135] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 15:57:56.136] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 15:57:56.137] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 15:57:56.138] [warning] [nspeng ] [ 8204:13088] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 15:57:56.138] [info ] [nspeng ] [ 8204:13088] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 15:57:56.138] [info ] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 15:57:56.138] [warning] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 15:57:56.153] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 15:57:56.154] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 15:57:56.155] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 15:57:56.156] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 15:57:56.157] [error ] [nspeng ] [ 8204:13088] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 15:57:56.157] [info ] [nspeng ] [ 8204:13088] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 15:57:56.561] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 15:57:56.561] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 15:57:56.562] [warning] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 15:57:56.580] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 15:57:56.581] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 15:57:56.582] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 15:57:56.583] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 15:57:56.583] [warning] [nspeng ] [ 8204: 2316] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 15:57:56.583] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 15:57:56.583] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 15:57:56.583] [warning] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 15:57:56.602] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 15:57:56.603] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 15:57:56.603] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 15:57:56.604] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 15:57:56.605] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 15:57:56.606] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 15:57:56.611] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 15:57:56.611] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 15:57:56.611] [warning] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 15:57:56.629] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 15:57:56.629] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 15:57:56.630] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 15:57:56.631] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 15:57:56.632] [warning] [nspeng ] [ 8204: 2316] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 15:57:56.632] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 15:57:56.632] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 15:57:56.632] [warning] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 15:57:56.650] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 15:57:56.651] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 15:57:56.651] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 15:57:56.652] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 15:57:56.653] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 15:57:56.654] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 15:57:56.659] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 15:57:56.663] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-29 15:57:56.667] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-29 15:57:56.671] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-29 15:57:56.674] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-29 15:57:56.678] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-29 15:57:56.682] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-29 15:57:56.682] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 15:57:56.682] [warning] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 15:57:56.697] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 15:57:56.698] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 15:57:56.699] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 15:57:56.700] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 15:57:56.701] [warning] [nspeng ] [ 8204: 2316] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 15:57:56.701] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 15:57:56.701] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 15:57:56.701] [warning] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 15:57:56.718] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 15:57:56.719] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 15:57:56.720] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 15:57:56.721] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-29 15:57:56.726] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-29 15:57:56.729] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-29 15:57:56.732] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-29 15:57:56.736] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-29 15:57:56.740] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-29 15:57:56.743] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-29 15:57:56.744] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042915575600.ncl' [2025-04-29 15:57:56.744] [error ] [nspeng ] [ 8204: 2316] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042915575600.ncl [2025-04-29 15:57:56.745] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042915575600.ncl' [2025-04-29 15:57:56.746] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-29 15:57:56.746] [info ] [nspeng ] [ 8204: 2316] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-29 15:57:57.259] [info ] [nspeng ] [ 8204:25156] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 15:57:57.259] [info ] [nspeng ] [ 8204:25156] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 15:57:57.259] [warning] [nspeng ] [ 8204:25156] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 15:57:57.285] [error ] [nspeng ] [ 8204:25156] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 15:57:57.286] [error ] [nspeng ] [ 8204:25156] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 15:57:57.287] [error ] [nspeng ] [ 8204:25156] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 15:57:57.288] [error ] [nspeng ] [ 8204:25156] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 15:57:57.289] [warning] [nspeng ] [ 8204:25156] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 15:57:57.289] [info ] [nspeng ] [ 8204:25156] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 15:57:57.289] [info ] [nspeng ] [ 8204:25156] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 15:57:57.289] [warning] [nspeng ] [ 8204:25156] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 15:57:57.305] [error ] [nspeng ] [ 8204:25156] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 15:57:57.306] [error ] [nspeng ] [ 8204:25156] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 15:57:57.307] [error ] [nspeng ] [ 8204:25156] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 15:57:57.308] [error ] [nspeng ] [ 8204:25156] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 15:57:57.318] [error ] [nspeng ] [ 8204:25156] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 15:57:57.319] [info ] [nspeng ] [ 8204:25156] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 16:05:05.045] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 16:05:05.045] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 16:05:05.045] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 16:05:05.058] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 16:05:05.059] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 16:05:05.061] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 16:05:05.062] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 16:05:05.063] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 16:05:05.063] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 16:05:05.063] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 16:05:05.063] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 16:05:05.075] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 16:05:05.076] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 16:05:05.077] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 16:05:05.078] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 16:05:05.078] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 16:05:05.079] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 16:05:05.083] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 16:05:05.086] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-29 16:05:05.090] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-29 16:05:05.093] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-29 16:05:05.096] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-29 16:05:05.099] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-29 16:05:05.102] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-29 16:05:05.102] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 16:05:05.102] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 16:05:05.117] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 16:05:05.118] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 16:05:05.118] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 16:05:05.120] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 16:05:05.120] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 16:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 16:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 16:05:05.121] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 16:05:05.133] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 16:05:05.134] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 16:05:05.135] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 16:05:05.135] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-29 16:05:05.141] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-29 16:05:05.145] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-29 16:05:05.149] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-29 16:05:05.151] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-29 16:05:05.155] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-29 16:05:05.158] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-29 16:05:05.159] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042916050500.ncl' [2025-04-29 16:05:05.159] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042916050500.ncl [2025-04-29 16:05:05.160] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042916050500.ncl' [2025-04-29 16:05:05.160] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-29 16:05:05.160] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-29 19:57:55.965] [info ] [nspeng ] [ 8204:17576] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 19:57:55.965] [info ] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 19:57:55.965] [warning] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 19:57:55.978] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 19:57:55.979] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 19:57:55.979] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 19:57:55.980] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 19:57:55.981] [warning] [nspeng ] [ 8204:17576] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 19:57:55.981] [info ] [nspeng ] [ 8204:17576] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 19:57:55.982] [info ] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 19:57:55.982] [warning] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 19:57:55.994] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 19:57:55.995] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 19:57:55.996] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 19:57:55.996] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 19:57:55.997] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 19:57:55.998] [info ] [nspeng ] [ 8204:17576] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 19:57:56.360] [info ] [nspeng ] [ 8204:17576] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 19:57:56.360] [info ] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 19:57:56.360] [warning] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 19:57:56.375] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 19:57:56.376] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 19:57:56.376] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 19:57:56.377] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 19:57:56.378] [warning] [nspeng ] [ 8204:17576] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 19:57:56.378] [info ] [nspeng ] [ 8204:17576] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 19:57:56.378] [info ] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 19:57:56.378] [warning] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 19:57:56.394] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 19:57:56.395] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 19:57:56.396] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 19:57:56.397] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 19:57:56.397] [error ] [nspeng ] [ 8204:17576] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 19:57:56.398] [info ] [nspeng ] [ 8204:17576] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 19:57:56.798] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 19:57:56.798] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 19:57:56.798] [warning] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 19:57:56.818] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 19:57:56.819] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 19:57:56.820] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 19:57:56.820] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 19:57:56.823] [warning] [nspeng ] [ 8204:24644] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 19:57:56.824] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 19:57:56.824] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 19:57:56.824] [warning] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 19:57:56.841] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 19:57:56.842] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 19:57:56.843] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 19:57:56.844] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 19:57:56.844] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 19:57:56.845] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 19:57:56.852] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 19:57:56.852] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 19:57:56.852] [warning] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 19:57:56.868] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 19:57:56.869] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 19:57:56.870] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 19:57:56.871] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 19:57:56.872] [warning] [nspeng ] [ 8204:24644] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 19:57:56.872] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 19:57:56.872] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 19:57:56.872] [warning] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 19:57:56.889] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 19:57:56.890] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 19:57:56.891] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 19:57:56.892] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 19:57:56.893] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 19:57:56.894] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 19:57:56.899] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 19:57:56.903] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-29 19:57:56.906] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-29 19:57:56.910] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-29 19:57:56.913] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-29 19:57:56.918] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-29 19:57:56.922] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-29 19:57:56.922] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 19:57:56.922] [warning] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 19:57:56.937] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 19:57:56.938] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 19:57:56.939] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 19:57:56.940] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 19:57:56.941] [warning] [nspeng ] [ 8204:24644] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 19:57:56.941] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 19:57:56.941] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 19:57:56.941] [warning] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 19:57:56.958] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 19:57:56.959] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 19:57:56.960] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 19:57:56.961] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-29 19:57:56.966] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-29 19:57:56.969] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-29 19:57:56.973] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-29 19:57:56.977] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-29 19:57:56.981] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-29 19:57:56.985] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-29 19:57:56.986] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042919575600.ncl' [2025-04-29 19:57:56.986] [error ] [nspeng ] [ 8204:24644] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042919575600.ncl [2025-04-29 19:57:56.987] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042919575600.ncl' [2025-04-29 19:57:56.987] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-29 19:57:56.987] [info ] [nspeng ] [ 8204:24644] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-29 19:57:57.493] [info ] [nspeng ] [ 8204: 8556] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 19:57:57.494] [info ] [nspeng ] [ 8204: 8556] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 19:57:57.494] [warning] [nspeng ] [ 8204: 8556] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 19:57:57.519] [error ] [nspeng ] [ 8204: 8556] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 19:57:57.520] [error ] [nspeng ] [ 8204: 8556] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 19:57:57.521] [error ] [nspeng ] [ 8204: 8556] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 19:57:57.522] [error ] [nspeng ] [ 8204: 8556] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 19:57:57.522] [warning] [nspeng ] [ 8204: 8556] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 19:57:57.522] [info ] [nspeng ] [ 8204: 8556] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 19:57:57.522] [info ] [nspeng ] [ 8204: 8556] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 19:57:57.522] [warning] [nspeng ] [ 8204: 8556] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 19:57:57.542] [error ] [nspeng ] [ 8204: 8556] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 19:57:57.543] [error ] [nspeng ] [ 8204: 8556] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 19:57:57.544] [error ] [nspeng ] [ 8204: 8556] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 19:57:57.545] [error ] [nspeng ] [ 8204: 8556] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 19:57:57.546] [error ] [nspeng ] [ 8204: 8556] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 19:57:57.547] [info ] [nspeng ] [ 8204: 8556] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 20:05:05.050] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 20:05:05.050] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 20:05:05.050] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 20:05:05.073] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 20:05:05.074] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 20:05:05.075] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 20:05:05.076] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 20:05:05.077] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 20:05:05.077] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 20:05:05.077] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 20:05:05.077] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 20:05:05.092] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 20:05:05.093] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 20:05:05.094] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 20:05:05.095] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 20:05:05.095] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 20:05:05.096] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 20:05:05.099] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 20:05:05.103] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-29 20:05:05.106] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-29 20:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-29 20:05:05.114] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-29 20:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-29 20:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-29 20:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 20:05:05.121] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 20:05:05.133] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 20:05:05.133] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 20:05:05.134] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 20:05:05.135] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 20:05:05.136] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 20:05:05.136] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 20:05:05.136] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 20:05:05.136] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 20:05:05.150] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 20:05:05.151] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 20:05:05.152] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 20:05:05.153] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-29 20:05:05.158] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-29 20:05:05.161] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-29 20:05:05.163] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-29 20:05:05.166] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-29 20:05:05.170] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-29 20:05:05.173] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-29 20:05:05.173] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042920050500.ncl' [2025-04-29 20:05:05.174] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042920050500.ncl [2025-04-29 20:05:05.174] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042920050500.ncl' [2025-04-29 20:05:05.174] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-29 20:05:05.175] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-29 23:57:56.202] [info ] [nspeng ] [ 8204:28912] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 23:57:56.203] [info ] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 23:57:56.203] [warning] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 23:57:56.216] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 23:57:56.217] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 23:57:56.218] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 23:57:56.219] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 23:57:56.219] [warning] [nspeng ] [ 8204:28912] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 23:57:56.219] [info ] [nspeng ] [ 8204:28912] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 23:57:56.220] [info ] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 23:57:56.220] [warning] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 23:57:56.232] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 23:57:56.232] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 23:57:56.233] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 23:57:56.234] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 23:57:56.235] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 23:57:56.235] [info ] [nspeng ] [ 8204:28912] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 23:57:56.593] [info ] [nspeng ] [ 8204:28912] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 23:57:56.593] [info ] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 23:57:56.593] [warning] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 23:57:56.607] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 23:57:56.608] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 23:57:56.609] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 23:57:56.610] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 23:57:56.611] [warning] [nspeng ] [ 8204:28912] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 23:57:56.611] [info ] [nspeng ] [ 8204:28912] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 23:57:56.611] [info ] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 23:57:56.611] [warning] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 23:57:56.627] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 23:57:56.627] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 23:57:56.628] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 23:57:56.629] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 23:57:56.630] [error ] [nspeng ] [ 8204:28912] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 23:57:56.631] [info ] [nspeng ] [ 8204:28912] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 23:57:57.037] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 23:57:57.038] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 23:57:57.038] [warning] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 23:57:57.058] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 23:57:57.059] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 23:57:57.059] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 23:57:57.060] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 23:57:57.061] [warning] [nspeng ] [ 8204:31052] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 23:57:57.061] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 23:57:57.062] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 23:57:57.062] [warning] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 23:57:57.077] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 23:57:57.077] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 23:57:57.079] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 23:57:57.080] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 23:57:57.081] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 23:57:57.082] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 23:57:57.088] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 23:57:57.088] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 23:57:57.088] [warning] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 23:57:57.104] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 23:57:57.105] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 23:57:57.105] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 23:57:57.106] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 23:57:57.107] [warning] [nspeng ] [ 8204:31052] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 23:57:57.107] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 23:57:57.107] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 23:57:57.107] [warning] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 23:57:57.124] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 23:57:57.125] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 23:57:57.126] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 23:57:57.127] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 23:57:57.127] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 23:57:57.128] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-29 23:57:57.133] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 23:57:57.137] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-29 23:57:57.144] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-29 23:57:57.148] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-29 23:57:57.151] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-29 23:57:57.155] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-29 23:57:57.159] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-29 23:57:57.159] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 23:57:57.159] [warning] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 23:57:57.175] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 23:57:57.176] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 23:57:57.177] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 23:57:57.178] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 23:57:57.178] [warning] [nspeng ] [ 8204:31052] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 23:57:57.178] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 23:57:57.178] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 23:57:57.178] [warning] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 23:57:57.195] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 23:57:57.196] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 23:57:57.197] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 23:57:57.198] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-29 23:57:57.202] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-29 23:57:57.206] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-29 23:57:57.210] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-29 23:57:57.214] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-29 23:57:57.217] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-29 23:57:57.222] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-29 23:57:57.223] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042923575700.ncl' [2025-04-29 23:57:57.223] [error ] [nspeng ] [ 8204:31052] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042923575700.ncl [2025-04-29 23:57:57.224] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025042923575700.ncl' [2025-04-29 23:57:57.224] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-29 23:57:57.224] [info ] [nspeng ] [ 8204:31052] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-29 23:57:57.719] [info ] [nspeng ] [ 8204:31292] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-29 23:57:57.720] [info ] [nspeng ] [ 8204:31292] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 23:57:57.720] [warning] [nspeng ] [ 8204:31292] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 23:57:57.748] [error ] [nspeng ] [ 8204:31292] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 23:57:57.749] [error ] [nspeng ] [ 8204:31292] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 23:57:57.750] [error ] [nspeng ] [ 8204:31292] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 23:57:57.751] [error ] [nspeng ] [ 8204:31292] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-29 23:57:57.752] [warning] [nspeng ] [ 8204:31292] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-29 23:57:57.752] [info ] [nspeng ] [ 8204:31292] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-29 23:57:57.752] [info ] [nspeng ] [ 8204:31292] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-29 23:57:57.752] [warning] [nspeng ] [ 8204:31292] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-29 23:57:57.770] [error ] [nspeng ] [ 8204:31292] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-29 23:57:57.771] [error ] [nspeng ] [ 8204:31292] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-29 23:57:57.772] [error ] [nspeng ] [ 8204:31292] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-29 23:57:57.773] [error ] [nspeng ] [ 8204:31292] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-29 23:57:57.774] [error ] [nspeng ] [ 8204:31292] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-29 23:57:57.775] [info ] [nspeng ] [ 8204:31292] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 00:05:05.006] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 00:05:05.006] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 00:05:05.006] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 00:05:05.029] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 00:05:05.029] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 00:05:05.030] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 00:05:05.031] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 00:05:05.032] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 00:05:05.032] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 00:05:05.032] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 00:05:05.032] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 00:05:05.045] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 00:05:05.046] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 00:05:05.047] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 00:05:05.047] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 00:05:05.048] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 00:05:05.049] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 00:05:05.053] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 00:05:05.056] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 00:05:05.058] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 00:05:05.062] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 00:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 00:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 00:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 00:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 00:05:05.071] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 00:05:05.084] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 00:05:05.085] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 00:05:05.086] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 00:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 00:05:05.088] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 00:05:05.088] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 00:05:05.088] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 00:05:05.088] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 00:05:05.101] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 00:05:05.102] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 00:05:05.103] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 00:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 00:05:05.109] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 00:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 00:05:05.116] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 00:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 00:05:05.122] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 00:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 00:05:05.126] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043000050500.ncl' [2025-04-30 00:05:05.126] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043000050500.ncl [2025-04-30 00:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043000050500.ncl' [2025-04-30 00:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 00:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 00:25:59.392] [info ] [nspeng ] [ 8204:17444] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 00:25:59.393] [info ] [nspeng ] [ 8204:17444] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 00:25:59.393] [warning] [nspeng ] [ 8204:17444] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 00:25:59.405] [error ] [nspeng ] [ 8204:17444] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 00:25:59.406] [error ] [nspeng ] [ 8204:17444] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 00:25:59.406] [error ] [nspeng ] [ 8204:17444] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 00:25:59.407] [error ] [nspeng ] [ 8204:17444] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 00:25:59.408] [warning] [nspeng ] [ 8204:17444] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 00:25:59.408] [info ] [nspeng ] [ 8204:17444] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 00:25:59.408] [info ] [nspeng ] [ 8204:17444] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 00:25:59.408] [warning] [nspeng ] [ 8204:17444] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 00:25:59.421] [error ] [nspeng ] [ 8204:17444] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 00:25:59.422] [error ] [nspeng ] [ 8204:17444] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 00:25:59.423] [error ] [nspeng ] [ 8204:17444] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 00:25:59.423] [error ] [nspeng ] [ 8204:17444] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 00:25:59.424] [error ] [nspeng ] [ 8204:17444] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 00:25:59.425] [info ] [nspeng ] [ 8204:17444] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 01:53:25.467] [info ] [nspeng ] [ 8204:26860] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 01:53:25.467] [info ] [nspeng ] [ 8204:26860] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 01:53:25.467] [warning] [nspeng ] [ 8204:26860] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 01:53:25.479] [error ] [nspeng ] [ 8204:26860] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 01:53:25.480] [error ] [nspeng ] [ 8204:26860] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 01:53:25.481] [error ] [nspeng ] [ 8204:26860] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 01:53:25.482] [error ] [nspeng ] [ 8204:26860] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 01:53:25.483] [warning] [nspeng ] [ 8204:26860] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 01:53:25.483] [info ] [nspeng ] [ 8204:26860] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 01:53:25.483] [info ] [nspeng ] [ 8204:26860] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 01:53:25.483] [warning] [nspeng ] [ 8204:26860] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 01:53:25.495] [error ] [nspeng ] [ 8204:26860] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 01:53:25.496] [error ] [nspeng ] [ 8204:26860] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 01:53:25.497] [error ] [nspeng ] [ 8204:26860] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 01:53:25.498] [error ] [nspeng ] [ 8204:26860] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 01:53:25.498] [error ] [nspeng ] [ 8204:26860] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 01:53:25.499] [info ] [nspeng ] [ 8204:26860] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:11:20.397] [info ] [nspeng ] [ 8204:15060] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:11:20.397] [info ] [nspeng ] [ 8204:15060] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:11:20.397] [warning] [nspeng ] [ 8204:15060] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:11:20.409] [error ] [nspeng ] [ 8204:15060] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:11:20.410] [error ] [nspeng ] [ 8204:15060] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:11:20.411] [error ] [nspeng ] [ 8204:15060] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:11:20.412] [error ] [nspeng ] [ 8204:15060] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:11:20.412] [warning] [nspeng ] [ 8204:15060] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:11:20.413] [info ] [nspeng ] [ 8204:15060] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:11:20.413] [info ] [nspeng ] [ 8204:15060] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:11:20.413] [warning] [nspeng ] [ 8204:15060] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:11:20.425] [error ] [nspeng ] [ 8204:15060] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:11:20.426] [error ] [nspeng ] [ 8204:15060] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:11:20.427] [error ] [nspeng ] [ 8204:15060] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:11:20.428] [error ] [nspeng ] [ 8204:15060] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:11:20.440] [error ] [nspeng ] [ 8204:15060] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:11:20.441] [info ] [nspeng ] [ 8204:15060] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:24:36.125] [info ] [nspeng ] [ 8204:30092] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:24:36.125] [info ] [nspeng ] [ 8204:30092] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:24:36.125] [warning] [nspeng ] [ 8204:30092] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:24:36.137] [error ] [nspeng ] [ 8204:30092] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:24:36.138] [error ] [nspeng ] [ 8204:30092] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:24:36.139] [error ] [nspeng ] [ 8204:30092] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:24:36.140] [error ] [nspeng ] [ 8204:30092] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:24:36.141] [warning] [nspeng ] [ 8204:30092] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:24:36.141] [info ] [nspeng ] [ 8204:30092] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:24:36.141] [info ] [nspeng ] [ 8204:30092] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:24:36.141] [warning] [nspeng ] [ 8204:30092] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:24:36.155] [error ] [nspeng ] [ 8204:30092] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:24:36.156] [error ] [nspeng ] [ 8204:30092] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:24:36.157] [error ] [nspeng ] [ 8204:30092] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:24:36.157] [error ] [nspeng ] [ 8204:30092] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:24:36.158] [error ] [nspeng ] [ 8204:30092] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:24:36.159] [info ] [nspeng ] [ 8204:30092] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:28:40.397] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:40.397] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:40.397] [warning] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:40.409] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:40.410] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:40.411] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:40.412] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:40.412] [warning] [nspeng ] [ 8204: 8032] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:40.412] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:40.412] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:40.412] [warning] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:40.425] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:40.426] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:40.426] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:40.427] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:28:40.428] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:28:40.429] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:28:41.000] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:41.001] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:41.001] [warning] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:41.025] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:41.026] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:41.027] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:41.028] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:41.029] [warning] [nspeng ] [ 8204: 7492] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:41.029] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:41.029] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:41.029] [warning] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:41.047] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:41.048] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:41.049] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:41.050] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:28:41.051] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:28:41.052] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:28:41.057] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:41.057] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:41.057] [warning] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:41.074] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:41.075] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:41.075] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:41.076] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:41.077] [warning] [nspeng ] [ 8204: 7492] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:41.077] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:41.078] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:41.078] [warning] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:41.094] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:41.096] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:41.097] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:41.098] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:28:41.099] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:28:41.100] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:28:41.105] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:41.109] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 02:28:41.113] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 02:28:41.116] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 02:28:41.120] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 02:28:41.124] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 02:28:41.127] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 02:28:41.128] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:41.128] [warning] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:41.145] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:41.146] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:41.147] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:41.148] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:41.149] [warning] [nspeng ] [ 8204: 7492] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:41.149] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:41.150] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:41.150] [warning] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:41.166] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:41.167] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:41.168] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:41.169] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 02:28:41.174] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 02:28:41.178] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 02:28:41.182] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 02:28:41.186] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 02:28:41.190] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 02:28:41.194] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 02:28:41.195] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043002284100.ncl' [2025-04-30 02:28:41.195] [error ] [nspeng ] [ 8204: 7492] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043002284100.ncl [2025-04-30 02:28:41.195] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043002284100.ncl' [2025-04-30 02:28:41.195] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 02:28:41.195] [info ] [nspeng ] [ 8204: 7492] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 02:28:41.694] [info ] [nspeng ] [ 8204: 5228] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:41.695] [info ] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:41.695] [warning] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:41.720] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:41.721] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:41.722] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:41.723] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:41.724] [warning] [nspeng ] [ 8204: 5228] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:41.724] [info ] [nspeng ] [ 8204: 5228] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:41.724] [info ] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:41.724] [warning] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:41.742] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:41.743] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:41.744] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:41.745] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:28:41.746] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:28:41.747] [info ] [nspeng ] [ 8204: 5228] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:28:41.753] [info ] [nspeng ] [ 8204:18460] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:41.754] [info ] [nspeng ] [ 8204:18460] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:41.754] [warning] [nspeng ] [ 8204:18460] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:41.773] [error ] [nspeng ] [ 8204:18460] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:41.774] [error ] [nspeng ] [ 8204:18460] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:41.775] [error ] [nspeng ] [ 8204:18460] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:41.776] [error ] [nspeng ] [ 8204:18460] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:41.777] [warning] [nspeng ] [ 8204:18460] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:41.777] [info ] [nspeng ] [ 8204:18460] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:41.777] [info ] [nspeng ] [ 8204:18460] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:41.777] [warning] [nspeng ] [ 8204:18460] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:41.795] [error ] [nspeng ] [ 8204:18460] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:41.796] [error ] [nspeng ] [ 8204:18460] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:41.796] [error ] [nspeng ] [ 8204:18460] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:41.797] [error ] [nspeng ] [ 8204:18460] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:28:41.798] [error ] [nspeng ] [ 8204:18460] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:28:41.799] [info ] [nspeng ] [ 8204:18460] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:28:42.204] [info ] [nspeng ] [ 8204: 5228] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:42.204] [info ] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.204] [warning] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.220] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.221] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.222] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.223] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:42.224] [warning] [nspeng ] [ 8204: 5228] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:42.224] [info ] [nspeng ] [ 8204: 5228] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:42.224] [info ] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.224] [warning] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.240] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.241] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.242] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.243] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:28:42.244] [error ] [nspeng ] [ 8204: 5228] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:28:42.244] [info ] [nspeng ] [ 8204: 5228] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:28:42.274] [info ] [nspeng ] [ 8204:31508] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:42.274] [info ] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.275] [warning] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.292] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.293] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.294] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.295] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:42.296] [warning] [nspeng ] [ 8204:31508] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:42.296] [info ] [nspeng ] [ 8204:31508] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:42.296] [info ] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.296] [warning] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.312] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.313] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.314] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.315] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:28:42.316] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:28:42.317] [info ] [nspeng ] [ 8204:31508] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:28:42.323] [info ] [nspeng ] [ 8204:30116] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:42.323] [info ] [nspeng ] [ 8204:30116] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.323] [warning] [nspeng ] [ 8204:30116] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.343] [error ] [nspeng ] [ 8204:30116] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.343] [error ] [nspeng ] [ 8204:30116] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.344] [error ] [nspeng ] [ 8204:30116] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.346] [error ] [nspeng ] [ 8204:30116] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:42.347] [warning] [nspeng ] [ 8204:30116] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:42.347] [info ] [nspeng ] [ 8204:30116] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:42.347] [info ] [nspeng ] [ 8204:30116] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.347] [warning] [nspeng ] [ 8204:30116] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.364] [error ] [nspeng ] [ 8204:30116] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.365] [error ] [nspeng ] [ 8204:30116] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.366] [error ] [nspeng ] [ 8204:30116] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.367] [error ] [nspeng ] [ 8204:30116] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:28:42.368] [error ] [nspeng ] [ 8204:30116] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:28:42.368] [info ] [nspeng ] [ 8204:30116] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:28:42.374] [info ] [nspeng ] [ 8204:14660] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:42.375] [info ] [nspeng ] [ 8204:14660] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.375] [warning] [nspeng ] [ 8204:14660] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.398] [error ] [nspeng ] [ 8204:14660] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.399] [error ] [nspeng ] [ 8204:14660] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.400] [error ] [nspeng ] [ 8204:14660] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.401] [error ] [nspeng ] [ 8204:14660] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:42.402] [warning] [nspeng ] [ 8204:14660] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:42.402] [info ] [nspeng ] [ 8204:14660] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:42.402] [info ] [nspeng ] [ 8204:14660] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.402] [warning] [nspeng ] [ 8204:14660] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.427] [error ] [nspeng ] [ 8204:14660] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.428] [error ] [nspeng ] [ 8204:14660] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.429] [error ] [nspeng ] [ 8204:14660] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.430] [error ] [nspeng ] [ 8204:14660] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:28:42.431] [error ] [nspeng ] [ 8204:14660] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:28:42.432] [info ] [nspeng ] [ 8204:14660] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:28:42.440] [info ] [nspeng ] [ 8204:31508] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:42.440] [info ] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.440] [warning] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.465] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.466] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.467] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.468] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:42.469] [warning] [nspeng ] [ 8204:31508] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:42.469] [info ] [nspeng ] [ 8204:31508] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:42.469] [info ] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.469] [warning] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.499] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.500] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.501] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.502] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:28:42.503] [error ] [nspeng ] [ 8204:31508] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:28:42.504] [info ] [nspeng ] [ 8204:31508] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:28:42.512] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:42.512] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.513] [warning] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.537] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.538] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.539] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.540] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:42.541] [warning] [nspeng ] [ 8204:14332] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:42.541] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:42.541] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.541] [warning] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.565] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.566] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.567] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.568] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:28:42.569] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:28:42.570] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:28:42.575] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:42.580] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 02:28:42.584] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 02:28:42.588] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 02:28:42.592] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 02:28:42.597] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 02:28:42.600] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 02:28:42.600] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.601] [warning] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.633] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.634] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.635] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.636] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:42.637] [warning] [nspeng ] [ 8204:14332] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:42.637] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:42.637] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.638] [warning] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.665] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.666] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.667] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.668] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 02:28:42.672] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 02:28:42.676] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 02:28:42.681] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 02:28:42.685] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 02:28:42.689] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 02:28:42.693] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 02:28:42.694] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043002284200.ncl' [2025-04-30 02:28:42.694] [error ] [nspeng ] [ 8204:14332] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043002284200.ncl [2025-04-30 02:28:42.695] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043002284200.ncl' [2025-04-30 02:28:42.695] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 02:28:42.695] [info ] [nspeng ] [ 8204:14332] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 02:28:42.713] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:42.713] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.713] [warning] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.733] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.733] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.734] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.735] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:42.736] [warning] [nspeng ] [ 8204:31308] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:42.736] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:42.736] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.736] [warning] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.761] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.762] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.763] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.764] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:28:42.764] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:28:42.765] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:28:42.771] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:42.771] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.771] [warning] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.788] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.789] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.789] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.790] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:42.791] [warning] [nspeng ] [ 8204:31308] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:42.791] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:42.792] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.792] [warning] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.811] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.812] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.813] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.814] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 02:28:42.815] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 02:28:42.815] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 02:28:42.821] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 02:28:42.825] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 02:28:42.829] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 02:28:42.833] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 02:28:42.837] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 02:28:42.840] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 02:28:42.843] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 02:28:42.843] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.843] [warning] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.862] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.863] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.863] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.864] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 02:28:42.865] [warning] [nspeng ] [ 8204:31308] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 02:28:42.865] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 02:28:42.866] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 02:28:42.866] [warning] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 02:28:42.881] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 02:28:42.882] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 02:28:42.883] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 02:28:42.884] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 02:28:42.890] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 02:28:42.893] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 02:28:42.897] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 02:28:42.904] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 02:28:42.908] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 02:28:42.911] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 02:28:42.912] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043002284200.ncl' [2025-04-30 02:28:42.912] [error ] [nspeng ] [ 8204:31308] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043002284200.ncl [2025-04-30 02:28:42.913] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043002284200.ncl' [2025-04-30 02:28:42.914] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 02:28:42.914] [info ] [nspeng ] [ 8204:31308] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 03:26:37.375] [info ] [nspeng ] [ 8204:31560] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 03:26:37.375] [info ] [nspeng ] [ 8204:31560] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 03:26:37.375] [warning] [nspeng ] [ 8204:31560] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 03:26:37.395] [error ] [nspeng ] [ 8204:31560] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 03:26:37.396] [error ] [nspeng ] [ 8204:31560] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 03:26:37.397] [error ] [nspeng ] [ 8204:31560] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 03:26:37.398] [error ] [nspeng ] [ 8204:31560] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 03:26:37.398] [warning] [nspeng ] [ 8204:31560] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 03:26:37.398] [info ] [nspeng ] [ 8204:31560] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 03:26:37.399] [info ] [nspeng ] [ 8204:31560] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 03:26:37.399] [warning] [nspeng ] [ 8204:31560] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 03:26:37.410] [error ] [nspeng ] [ 8204:31560] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 03:26:37.411] [error ] [nspeng ] [ 8204:31560] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 03:26:37.411] [error ] [nspeng ] [ 8204:31560] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 03:26:37.412] [error ] [nspeng ] [ 8204:31560] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 03:26:37.413] [error ] [nspeng ] [ 8204:31560] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 03:26:37.414] [info ] [nspeng ] [ 8204:31560] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 03:57:56.440] [info ] [nspeng ] [ 8204: 8440] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 03:57:56.440] [info ] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 03:57:56.440] [warning] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 03:57:56.465] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 03:57:56.466] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 03:57:56.466] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 03:57:56.467] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 03:57:56.468] [warning] [nspeng ] [ 8204: 8440] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 03:57:56.468] [info ] [nspeng ] [ 8204: 8440] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 03:57:56.468] [info ] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 03:57:56.468] [warning] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 03:57:56.482] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 03:57:56.483] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 03:57:56.484] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 03:57:56.484] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 03:57:56.485] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 03:57:56.486] [info ] [nspeng ] [ 8204: 8440] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 03:57:56.846] [info ] [nspeng ] [ 8204: 8440] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 03:57:56.846] [info ] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 03:57:56.846] [warning] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 03:57:56.861] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 03:57:56.862] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 03:57:56.863] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 03:57:56.863] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 03:57:56.864] [warning] [nspeng ] [ 8204: 8440] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 03:57:56.864] [info ] [nspeng ] [ 8204: 8440] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 03:57:56.865] [info ] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 03:57:56.865] [warning] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 03:57:56.880] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 03:57:56.880] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 03:57:56.881] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 03:57:56.882] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 03:57:56.883] [error ] [nspeng ] [ 8204: 8440] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 03:57:56.884] [info ] [nspeng ] [ 8204: 8440] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 03:57:57.290] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 03:57:57.290] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 03:57:57.290] [warning] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 03:57:57.309] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 03:57:57.310] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 03:57:57.310] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 03:57:57.311] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 03:57:57.312] [warning] [nspeng ] [ 8204:23824] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 03:57:57.312] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 03:57:57.313] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 03:57:57.313] [warning] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 03:57:57.330] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 03:57:57.330] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 03:57:57.331] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 03:57:57.332] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 03:57:57.333] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 03:57:57.334] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 03:57:57.339] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 03:57:57.339] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 03:57:57.339] [warning] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 03:57:57.357] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 03:57:57.358] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 03:57:57.359] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 03:57:57.360] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 03:57:57.361] [warning] [nspeng ] [ 8204:23824] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 03:57:57.361] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 03:57:57.361] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 03:57:57.361] [warning] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 03:57:57.378] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 03:57:57.379] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 03:57:57.380] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 03:57:57.381] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 03:57:57.382] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 03:57:57.383] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 03:57:57.388] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 03:57:57.392] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 03:57:57.396] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 03:57:57.400] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 03:57:57.402] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 03:57:57.406] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 03:57:57.411] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 03:57:57.411] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 03:57:57.411] [warning] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 03:57:57.428] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 03:57:57.429] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 03:57:57.430] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 03:57:57.431] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 03:57:57.431] [warning] [nspeng ] [ 8204:23824] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 03:57:57.431] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 03:57:57.432] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 03:57:57.432] [warning] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 03:57:57.447] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 03:57:57.448] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 03:57:57.449] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 03:57:57.450] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 03:57:57.455] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 03:57:57.459] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 03:57:57.463] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 03:57:57.467] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 03:57:57.470] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 03:57:57.474] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 03:57:57.475] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043003575700.ncl' [2025-04-30 03:57:57.475] [error ] [nspeng ] [ 8204:23824] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043003575700.ncl [2025-04-30 03:57:57.476] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043003575700.ncl' [2025-04-30 03:57:57.476] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 03:57:57.476] [info ] [nspeng ] [ 8204:23824] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 03:57:57.966] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 03:57:57.966] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 03:57:57.966] [warning] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 03:57:57.991] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 03:57:57.992] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 03:57:57.993] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 03:57:57.994] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 03:57:57.995] [warning] [nspeng ] [ 8204: 5224] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 03:57:57.995] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 03:57:57.995] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 03:57:57.995] [warning] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 03:57:58.011] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 03:57:58.012] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 03:57:58.013] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 03:57:58.014] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 03:57:58.015] [error ] [nspeng ] [ 8204: 5224] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 03:57:58.016] [info ] [nspeng ] [ 8204: 5224] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 04:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 04:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 04:05:05.135] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 04:05:05.147] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 04:05:05.151] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 04:05:05.153] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 04:05:05.157] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 04:05:05.158] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 04:05:05.158] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 04:05:05.158] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 04:05:05.158] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 04:05:05.170] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 04:05:05.170] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 04:05:05.171] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 04:05:05.172] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 04:05:05.173] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 04:05:05.173] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 04:05:05.177] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 04:05:05.181] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 04:05:05.185] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 04:05:05.188] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 04:05:05.192] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 04:05:05.194] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 04:05:05.198] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 04:05:05.198] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 04:05:05.198] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 04:05:05.209] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 04:05:05.210] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 04:05:05.211] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 04:05:05.212] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 04:05:05.213] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 04:05:05.213] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 04:05:05.213] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 04:05:05.213] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 04:05:05.226] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 04:05:05.227] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 04:05:05.228] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 04:05:05.229] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 04:05:05.233] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 04:05:05.237] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 04:05:05.240] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 04:05:05.244] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 04:05:05.247] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 04:05:05.250] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 04:05:05.251] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043004050500.ncl' [2025-04-30 04:05:05.251] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043004050500.ncl [2025-04-30 04:05:05.252] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043004050500.ncl' [2025-04-30 04:05:05.252] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 04:05:05.252] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 05:09:01.803] [info ] [nspeng ] [ 8204:30904] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 05:09:01.803] [info ] [nspeng ] [ 8204:30904] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 05:09:01.804] [warning] [nspeng ] [ 8204:30904] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 05:09:01.818] [error ] [nspeng ] [ 8204:30904] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 05:09:01.819] [error ] [nspeng ] [ 8204:30904] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 05:09:01.820] [error ] [nspeng ] [ 8204:30904] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 05:09:01.820] [error ] [nspeng ] [ 8204:30904] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 05:09:01.821] [warning] [nspeng ] [ 8204:30904] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 05:09:01.821] [info ] [nspeng ] [ 8204:30904] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 05:09:01.821] [info ] [nspeng ] [ 8204:30904] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 05:09:01.822] [warning] [nspeng ] [ 8204:30904] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 05:09:01.834] [error ] [nspeng ] [ 8204:30904] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 05:09:01.835] [error ] [nspeng ] [ 8204:30904] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 05:09:01.836] [error ] [nspeng ] [ 8204:30904] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 05:09:01.837] [error ] [nspeng ] [ 8204:30904] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 05:09:01.837] [error ] [nspeng ] [ 8204:30904] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 05:09:01.838] [info ] [nspeng ] [ 8204:30904] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 05:38:32.366] [info ] [nspeng ] [ 8204: 2248] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 05:38:32.366] [info ] [nspeng ] [ 8204: 2248] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 05:38:32.366] [warning] [nspeng ] [ 8204: 2248] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 05:38:32.379] [error ] [nspeng ] [ 8204: 2248] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 05:38:32.380] [error ] [nspeng ] [ 8204: 2248] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 05:38:32.381] [error ] [nspeng ] [ 8204: 2248] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 05:38:32.382] [error ] [nspeng ] [ 8204: 2248] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 05:38:32.382] [warning] [nspeng ] [ 8204: 2248] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 05:38:32.382] [info ] [nspeng ] [ 8204: 2248] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 05:38:32.383] [info ] [nspeng ] [ 8204: 2248] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 05:38:32.383] [warning] [nspeng ] [ 8204: 2248] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 05:38:32.396] [error ] [nspeng ] [ 8204: 2248] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 05:38:32.397] [error ] [nspeng ] [ 8204: 2248] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 05:38:32.398] [error ] [nspeng ] [ 8204: 2248] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 05:38:32.398] [error ] [nspeng ] [ 8204: 2248] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 05:38:32.399] [error ] [nspeng ] [ 8204: 2248] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 05:38:32.400] [info ] [nspeng ] [ 8204: 2248] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 07:54:58.736] [info ] [nspeng ] [ 8204: 5080] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 07:54:58.736] [info ] [nspeng ] [ 8204: 5080] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:54:58.736] [warning] [nspeng ] [ 8204: 5080] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:54:58.750] [error ] [nspeng ] [ 8204: 5080] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:54:58.751] [error ] [nspeng ] [ 8204: 5080] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:54:58.752] [error ] [nspeng ] [ 8204: 5080] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:54:58.753] [error ] [nspeng ] [ 8204: 5080] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 07:54:58.754] [warning] [nspeng ] [ 8204: 5080] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 07:54:58.754] [info ] [nspeng ] [ 8204: 5080] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 07:54:58.754] [info ] [nspeng ] [ 8204: 5080] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:54:58.755] [warning] [nspeng ] [ 8204: 5080] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:54:58.768] [error ] [nspeng ] [ 8204: 5080] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:54:58.769] [error ] [nspeng ] [ 8204: 5080] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:54:58.770] [error ] [nspeng ] [ 8204: 5080] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:54:58.771] [error ] [nspeng ] [ 8204: 5080] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 07:54:58.772] [error ] [nspeng ] [ 8204: 5080] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 07:54:58.772] [info ] [nspeng ] [ 8204: 5080] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 07:56:59.439] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 07:56:59.439] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:56:59.439] [warning] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:56:59.451] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:56:59.452] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:56:59.453] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:56:59.454] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 07:56:59.454] [warning] [nspeng ] [ 8204:28288] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 07:56:59.454] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 07:56:59.454] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:56:59.454] [warning] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:56:59.467] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:56:59.468] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:56:59.468] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:56:59.469] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 07:56:59.469] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 07:56:59.471] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 07:57:56.681] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 07:57:56.681] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:57:56.681] [warning] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:57:56.694] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:57:56.695] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:57:56.696] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:57:56.696] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 07:57:56.698] [warning] [nspeng ] [ 8204:28288] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 07:57:56.698] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 07:57:56.698] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:57:56.698] [warning] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:57:56.710] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:57:56.711] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:57:56.712] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:57:56.712] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 07:57:56.713] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 07:57:56.714] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 07:57:57.065] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 07:57:57.065] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:57:57.065] [warning] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:57:57.080] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:57:57.081] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:57:57.082] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:57:57.083] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 07:57:57.084] [warning] [nspeng ] [ 8204:28288] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 07:57:57.084] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 07:57:57.084] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:57:57.084] [warning] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:57:57.101] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:57:57.101] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:57:57.102] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:57:57.103] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 07:57:57.104] [error ] [nspeng ] [ 8204:28288] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 07:57:57.105] [info ] [nspeng ] [ 8204:28288] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 07:57:57.521] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 07:57:57.522] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:57:57.522] [warning] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:57:57.541] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:57:57.541] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:57:57.542] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:57:57.543] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 07:57:57.544] [warning] [nspeng ] [ 8204:20816] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 07:57:57.544] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 07:57:57.545] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:57:57.545] [warning] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:57:57.563] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:57:57.564] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:57:57.565] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:57:57.566] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 07:57:57.567] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 07:57:57.567] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 07:57:57.573] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 07:57:57.573] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:57:57.573] [warning] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:57:57.591] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:57:57.592] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:57:57.593] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:57:57.594] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 07:57:57.595] [warning] [nspeng ] [ 8204:20816] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 07:57:57.595] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 07:57:57.595] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:57:57.595] [warning] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:57:57.614] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:57:57.615] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:57:57.616] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:57:57.617] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 07:57:57.617] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 07:57:57.618] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 07:57:57.624] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 07:57:57.628] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 07:57:57.632] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 07:57:57.636] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 07:57:57.640] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 07:57:57.644] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 07:57:57.647] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 07:57:57.647] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:57:57.647] [warning] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:57:57.664] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:57:57.664] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:57:57.665] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:57:57.666] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 07:57:57.666] [warning] [nspeng ] [ 8204:20816] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 07:57:57.666] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 07:57:57.667] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:57:57.667] [warning] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:57:57.685] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:57:57.686] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:57:57.687] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:57:57.688] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 07:57:57.693] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 07:57:57.697] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 07:57:57.701] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 07:57:57.705] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 07:57:57.709] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 07:57:57.711] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 07:57:57.713] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043007575700.ncl' [2025-04-30 07:57:57.713] [error ] [nspeng ] [ 8204:20816] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043007575700.ncl [2025-04-30 07:57:57.714] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043007575700.ncl' [2025-04-30 07:57:57.714] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 07:57:57.714] [info ] [nspeng ] [ 8204:20816] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 07:57:58.239] [info ] [nspeng ] [ 8204:18600] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 07:57:58.239] [info ] [nspeng ] [ 8204:18600] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:57:58.239] [warning] [nspeng ] [ 8204:18600] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:57:58.266] [error ] [nspeng ] [ 8204:18600] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:57:58.266] [error ] [nspeng ] [ 8204:18600] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:57:58.267] [error ] [nspeng ] [ 8204:18600] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:57:58.268] [error ] [nspeng ] [ 8204:18600] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 07:57:58.269] [warning] [nspeng ] [ 8204:18600] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 07:57:58.269] [info ] [nspeng ] [ 8204:18600] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 07:57:58.269] [info ] [nspeng ] [ 8204:18600] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 07:57:58.270] [warning] [nspeng ] [ 8204:18600] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 07:57:58.289] [error ] [nspeng ] [ 8204:18600] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 07:57:58.290] [error ] [nspeng ] [ 8204:18600] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 07:57:58.291] [error ] [nspeng ] [ 8204:18600] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 07:57:58.292] [error ] [nspeng ] [ 8204:18600] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 07:57:58.293] [error ] [nspeng ] [ 8204:18600] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 07:57:58.294] [info ] [nspeng ] [ 8204:18600] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 08:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 08:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 08:05:05.060] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 08:05:05.083] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 08:05:05.084] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 08:05:05.085] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 08:05:05.085] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 08:05:05.086] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 08:05:05.086] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 08:05:05.087] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 08:05:05.087] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 08:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 08:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 08:05:05.100] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 08:05:05.101] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 08:05:05.102] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 08:05:05.102] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 08:05:05.105] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 08:05:05.109] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 08:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 08:05:05.116] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 08:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 08:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 08:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 08:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 08:05:05.127] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 08:05:05.140] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 08:05:05.140] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 08:05:05.142] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 08:05:05.142] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 08:05:05.143] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 08:05:05.143] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 08:05:05.144] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 08:05:05.144] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 08:05:05.155] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 08:05:05.156] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 08:05:05.156] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 08:05:05.157] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 08:05:05.162] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 08:05:05.165] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 08:05:05.168] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 08:05:05.172] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 08:05:05.174] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 08:05:05.177] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 08:05:05.184] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043008050500.ncl' [2025-04-30 08:05:05.184] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043008050500.ncl [2025-04-30 08:05:05.184] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043008050500.ncl' [2025-04-30 08:05:05.185] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 08:05:05.185] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 08:33:48.283] [info ] [nspeng ] [ 8204:11068] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 08:33:48.283] [info ] [nspeng ] [ 8204:11068] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 08:33:48.283] [warning] [nspeng ] [ 8204:11068] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 08:33:48.296] [error ] [nspeng ] [ 8204:11068] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 08:33:48.297] [error ] [nspeng ] [ 8204:11068] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 08:33:48.298] [error ] [nspeng ] [ 8204:11068] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 08:33:48.299] [error ] [nspeng ] [ 8204:11068] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 08:33:48.300] [warning] [nspeng ] [ 8204:11068] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 08:33:48.300] [info ] [nspeng ] [ 8204:11068] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 08:33:48.300] [info ] [nspeng ] [ 8204:11068] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 08:33:48.300] [warning] [nspeng ] [ 8204:11068] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 08:33:48.313] [error ] [nspeng ] [ 8204:11068] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 08:33:48.313] [error ] [nspeng ] [ 8204:11068] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 08:33:48.314] [error ] [nspeng ] [ 8204:11068] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 08:33:48.315] [error ] [nspeng ] [ 8204:11068] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 08:33:48.316] [error ] [nspeng ] [ 8204:11068] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 08:33:48.316] [info ] [nspeng ] [ 8204:11068] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 10:04:28.319] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 10:04:28.319] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 10:04:28.319] [warning] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 10:04:28.339] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 10:04:28.340] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 10:04:28.341] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 10:04:28.342] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 10:04:28.343] [warning] [nspeng ] [ 8204:13388] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 10:04:28.343] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 10:04:28.343] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 10:04:28.343] [warning] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 10:04:28.361] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 10:04:28.362] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 10:04:28.363] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 10:04:28.363] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 10:04:28.365] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 10:04:28.365] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 10:04:28.371] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 10:04:28.371] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 10:04:28.371] [warning] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 10:04:28.389] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 10:04:28.390] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 10:04:28.391] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 10:04:28.392] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 10:04:28.393] [warning] [nspeng ] [ 8204:13388] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 10:04:28.393] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 10:04:28.393] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 10:04:28.393] [warning] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 10:04:28.412] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 10:04:28.412] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 10:04:28.413] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 10:04:28.414] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 10:04:28.414] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 10:04:28.415] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 10:04:28.421] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 10:04:28.425] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 10:04:28.428] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 10:04:28.432] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 10:04:28.436] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 10:04:28.439] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 10:04:28.443] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 10:04:28.444] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 10:04:28.444] [warning] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 10:04:28.463] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 10:04:28.464] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 10:04:28.465] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 10:04:28.465] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 10:04:28.466] [warning] [nspeng ] [ 8204:13388] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 10:04:28.466] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 10:04:28.466] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 10:04:28.466] [warning] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 10:04:28.483] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 10:04:28.484] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 10:04:28.484] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 10:04:28.487] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 10:04:28.492] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 10:04:28.496] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 10:04:28.500] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 10:04:28.504] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 10:04:28.508] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 10:04:28.512] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 10:04:28.513] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043010042800.ncl' [2025-04-30 10:04:28.514] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043010042800.ncl [2025-04-30 10:04:28.514] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043010042800.ncl' [2025-04-30 10:04:28.514] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 10:04:28.514] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 10:09:25.792] [info ] [nspeng ] [ 8204: 7256] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 10:09:25.792] [info ] [nspeng ] [ 8204: 7256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 10:09:25.792] [warning] [nspeng ] [ 8204: 7256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 10:09:25.804] [error ] [nspeng ] [ 8204: 7256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 10:09:25.804] [error ] [nspeng ] [ 8204: 7256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 10:09:25.805] [error ] [nspeng ] [ 8204: 7256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 10:09:25.806] [error ] [nspeng ] [ 8204: 7256] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 10:09:25.807] [warning] [nspeng ] [ 8204: 7256] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 10:09:25.807] [info ] [nspeng ] [ 8204: 7256] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 10:09:25.807] [info ] [nspeng ] [ 8204: 7256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 10:09:25.807] [warning] [nspeng ] [ 8204: 7256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 10:09:25.823] [error ] [nspeng ] [ 8204: 7256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 10:09:25.823] [error ] [nspeng ] [ 8204: 7256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 10:09:25.824] [error ] [nspeng ] [ 8204: 7256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 10:09:25.825] [error ] [nspeng ] [ 8204: 7256] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 10:09:25.826] [error ] [nspeng ] [ 8204: 7256] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 10:09:25.827] [info ] [nspeng ] [ 8204: 7256] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 11:05:58.257] [info ] [nspeng ] [ 8204:31648] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 11:05:58.257] [info ] [nspeng ] [ 8204:31648] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:05:58.257] [warning] [nspeng ] [ 8204:31648] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:05:58.272] [error ] [nspeng ] [ 8204:31648] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:05:58.272] [error ] [nspeng ] [ 8204:31648] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:05:58.273] [error ] [nspeng ] [ 8204:31648] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:05:58.274] [error ] [nspeng ] [ 8204:31648] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 11:05:58.275] [warning] [nspeng ] [ 8204:31648] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 11:05:58.275] [info ] [nspeng ] [ 8204:31648] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 11:05:58.275] [info ] [nspeng ] [ 8204:31648] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:05:58.275] [warning] [nspeng ] [ 8204:31648] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:05:58.289] [error ] [nspeng ] [ 8204:31648] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:05:58.290] [error ] [nspeng ] [ 8204:31648] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:05:58.291] [error ] [nspeng ] [ 8204:31648] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:05:58.291] [error ] [nspeng ] [ 8204:31648] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 11:05:58.292] [error ] [nspeng ] [ 8204:31648] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 11:05:58.293] [info ] [nspeng ] [ 8204:31648] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 11:20:38.795] [info ] [nspeng ] [ 8204: 2780] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 11:20:38.795] [info ] [nspeng ] [ 8204: 2780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:20:38.795] [warning] [nspeng ] [ 8204: 2780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:20:38.809] [error ] [nspeng ] [ 8204: 2780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:20:38.809] [error ] [nspeng ] [ 8204: 2780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:20:38.810] [error ] [nspeng ] [ 8204: 2780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:20:38.811] [error ] [nspeng ] [ 8204: 2780] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 11:20:38.812] [warning] [nspeng ] [ 8204: 2780] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 11:20:38.812] [info ] [nspeng ] [ 8204: 2780] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 11:20:38.812] [info ] [nspeng ] [ 8204: 2780] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:20:38.812] [warning] [nspeng ] [ 8204: 2780] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:20:38.826] [error ] [nspeng ] [ 8204: 2780] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:20:38.827] [error ] [nspeng ] [ 8204: 2780] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:20:38.828] [error ] [nspeng ] [ 8204: 2780] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:20:38.828] [error ] [nspeng ] [ 8204: 2780] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 11:20:38.829] [error ] [nspeng ] [ 8204: 2780] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 11:20:38.830] [info ] [nspeng ] [ 8204: 2780] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 11:57:56.897] [info ] [nspeng ] [ 8204: 9720] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 11:57:56.897] [info ] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:57:56.897] [warning] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:57:56.910] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:57:56.911] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:57:56.911] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:57:56.912] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 11:57:56.913] [warning] [nspeng ] [ 8204: 9720] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 11:57:56.913] [info ] [nspeng ] [ 8204: 9720] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 11:57:56.913] [info ] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:57:56.913] [warning] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:57:56.926] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:57:56.927] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:57:56.927] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:57:56.928] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 11:57:56.929] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 11:57:56.930] [info ] [nspeng ] [ 8204: 9720] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 11:57:57.354] [info ] [nspeng ] [ 8204: 9720] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 11:57:57.354] [info ] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:57:57.354] [warning] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:57:57.370] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:57:57.371] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:57:57.372] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:57:57.373] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 11:57:57.374] [warning] [nspeng ] [ 8204: 9720] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 11:57:57.374] [info ] [nspeng ] [ 8204: 9720] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 11:57:57.374] [info ] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:57:57.374] [warning] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:57:57.389] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:57:57.390] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:57:57.391] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:57:57.391] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 11:57:57.392] [error ] [nspeng ] [ 8204: 9720] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 11:57:57.393] [info ] [nspeng ] [ 8204: 9720] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 11:57:57.796] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 11:57:57.796] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:57:57.797] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:57:57.816] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:57:57.817] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:57:57.817] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:57:57.818] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 11:57:57.819] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 11:57:57.819] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 11:57:57.819] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:57:57.819] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:57:57.835] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:57:57.835] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:57:57.836] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:57:57.837] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 11:57:57.838] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 11:57:57.838] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 11:57:57.844] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 11:57:57.844] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:57:57.844] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:57:57.861] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:57:57.862] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:57:57.863] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:57:57.863] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 11:57:57.865] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 11:57:57.865] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 11:57:57.865] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:57:57.865] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:57:57.881] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:57:57.882] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:57:57.883] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:57:57.884] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 11:57:57.885] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 11:57:57.886] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 11:57:57.891] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 11:57:57.896] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 11:57:57.901] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 11:57:57.905] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 11:57:57.909] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 11:57:57.913] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 11:57:57.918] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 11:57:57.918] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:57:57.918] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:57:57.935] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:57:57.936] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:57:57.936] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:57:57.937] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 11:57:57.938] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 11:57:57.938] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 11:57:57.939] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:57:57.939] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:57:57.955] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:57:57.955] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:57:57.957] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:57:57.958] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 11:57:57.963] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 11:57:57.966] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 11:57:57.970] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 11:57:57.973] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 11:57:57.977] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 11:57:57.981] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 11:57:57.982] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043011575700.ncl' [2025-04-30 11:57:57.982] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043011575700.ncl [2025-04-30 11:57:57.982] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043011575700.ncl' [2025-04-30 11:57:57.983] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 11:57:57.983] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 11:57:58.529] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 11:57:58.530] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:57:58.530] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:57:58.564] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:57:58.565] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:57:58.566] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:57:58.567] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 11:57:58.568] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 11:57:58.568] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 11:57:58.569] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 11:57:58.569] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 11:57:58.594] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 11:57:58.595] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 11:57:58.596] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 11:57:58.597] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 11:57:58.598] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 11:57:58.598] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 12:05:05.070] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 12:05:05.070] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 12:05:05.070] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 12:05:05.082] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 12:05:05.083] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 12:05:05.084] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 12:05:05.085] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 12:05:05.086] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 12:05:05.086] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 12:05:05.086] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 12:05:05.086] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 12:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 12:05:05.100] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 12:05:05.101] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 12:05:05.102] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 12:05:05.103] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 12:05:05.104] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 12:05:05.108] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 12:05:05.113] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 12:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 12:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 12:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 12:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 12:05:05.130] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 12:05:05.131] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 12:05:05.131] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 12:05:05.142] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 12:05:05.143] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 12:05:05.144] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 12:05:05.145] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 12:05:05.145] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 12:05:05.146] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 12:05:05.146] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 12:05:05.146] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 12:05:05.160] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 12:05:05.161] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 12:05:05.162] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 12:05:05.163] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 12:05:05.167] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 12:05:05.171] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 12:05:05.174] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 12:05:05.178] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 12:05:05.180] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 12:05:05.184] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 12:05:05.185] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043012050500.ncl' [2025-04-30 12:05:05.185] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043012050500.ncl [2025-04-30 12:05:05.186] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043012050500.ncl' [2025-04-30 12:05:05.186] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 12:05:05.186] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 15:57:57.134] [info ] [nspeng ] [ 8204:29272] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 15:57:57.134] [info ] [nspeng ] [ 8204:29272] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 15:57:57.134] [warning] [nspeng ] [ 8204:29272] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 15:57:57.151] [error ] [nspeng ] [ 8204:29272] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 15:57:57.152] [error ] [nspeng ] [ 8204:29272] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 15:57:57.153] [error ] [nspeng ] [ 8204:29272] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 15:57:57.154] [error ] [nspeng ] [ 8204:29272] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 15:57:57.155] [warning] [nspeng ] [ 8204:29272] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 15:57:57.155] [info ] [nspeng ] [ 8204:29272] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 15:57:57.155] [info ] [nspeng ] [ 8204:29272] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 15:57:57.155] [warning] [nspeng ] [ 8204:29272] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 15:57:57.167] [error ] [nspeng ] [ 8204:29272] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 15:57:57.168] [error ] [nspeng ] [ 8204:29272] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 15:57:57.169] [error ] [nspeng ] [ 8204:29272] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 15:57:57.170] [error ] [nspeng ] [ 8204:29272] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 15:57:57.171] [error ] [nspeng ] [ 8204:29272] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 15:57:57.171] [info ] [nspeng ] [ 8204:29272] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 15:57:57.582] [info ] [nspeng ] [ 8204:30528] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 15:57:57.583] [info ] [nspeng ] [ 8204:30528] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 15:57:57.583] [warning] [nspeng ] [ 8204:30528] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 15:57:57.599] [error ] [nspeng ] [ 8204:30528] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 15:57:57.600] [error ] [nspeng ] [ 8204:30528] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 15:57:57.601] [error ] [nspeng ] [ 8204:30528] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 15:57:57.602] [error ] [nspeng ] [ 8204:30528] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 15:57:57.603] [warning] [nspeng ] [ 8204:30528] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 15:57:57.603] [info ] [nspeng ] [ 8204:30528] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 15:57:57.603] [info ] [nspeng ] [ 8204:30528] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 15:57:57.603] [warning] [nspeng ] [ 8204:30528] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 15:57:57.619] [error ] [nspeng ] [ 8204:30528] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 15:57:57.620] [error ] [nspeng ] [ 8204:30528] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 15:57:57.620] [error ] [nspeng ] [ 8204:30528] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 15:57:57.621] [error ] [nspeng ] [ 8204:30528] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 15:57:57.622] [error ] [nspeng ] [ 8204:30528] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 15:57:57.623] [info ] [nspeng ] [ 8204:30528] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 15:57:58.025] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 15:57:58.025] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 15:57:58.025] [warning] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 15:57:58.044] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 15:57:58.045] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 15:57:58.046] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 15:57:58.047] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 15:57:58.048] [warning] [nspeng ] [ 8204:11000] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 15:57:58.048] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 15:57:58.048] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 15:57:58.048] [warning] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 15:57:58.067] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 15:57:58.067] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 15:57:58.068] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 15:57:58.069] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 15:57:58.070] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 15:57:58.070] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 15:57:58.076] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 15:57:58.076] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 15:57:58.076] [warning] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 15:57:58.095] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 15:57:58.096] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 15:57:58.097] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 15:57:58.098] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 15:57:58.099] [warning] [nspeng ] [ 8204:11000] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 15:57:58.099] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 15:57:58.099] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 15:57:58.099] [warning] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 15:57:58.119] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 15:57:58.120] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 15:57:58.121] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 15:57:58.122] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 15:57:58.123] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 15:57:58.124] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 15:57:58.129] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 15:57:58.135] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 15:57:58.138] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 15:57:58.142] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 15:57:58.146] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 15:57:58.150] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 15:57:58.154] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 15:57:58.154] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 15:57:58.154] [warning] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 15:57:58.171] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 15:57:58.172] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 15:57:58.173] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 15:57:58.174] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 15:57:58.175] [warning] [nspeng ] [ 8204:11000] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 15:57:58.175] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 15:57:58.175] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 15:57:58.175] [warning] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 15:57:58.193] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 15:57:58.193] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 15:57:58.194] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 15:57:58.195] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 15:57:58.200] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 15:57:58.204] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 15:57:58.208] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 15:57:58.212] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 15:57:58.216] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 15:57:58.220] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 15:57:58.222] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043015575800.ncl' [2025-04-30 15:57:58.222] [error ] [nspeng ] [ 8204:11000] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043015575800.ncl [2025-04-30 15:57:58.222] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043015575800.ncl' [2025-04-30 15:57:58.223] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 15:57:58.223] [info ] [nspeng ] [ 8204:11000] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 15:57:58.796] [info ] [nspeng ] [ 8204:31932] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 15:57:58.796] [info ] [nspeng ] [ 8204:31932] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 15:57:58.796] [warning] [nspeng ] [ 8204:31932] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 15:57:58.823] [error ] [nspeng ] [ 8204:31932] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 15:57:58.824] [error ] [nspeng ] [ 8204:31932] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 15:57:58.825] [error ] [nspeng ] [ 8204:31932] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 15:57:58.826] [error ] [nspeng ] [ 8204:31932] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 15:57:58.827] [warning] [nspeng ] [ 8204:31932] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 15:57:58.827] [info ] [nspeng ] [ 8204:31932] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 15:57:58.828] [info ] [nspeng ] [ 8204:31932] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 15:57:58.828] [warning] [nspeng ] [ 8204:31932] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 15:57:58.847] [error ] [nspeng ] [ 8204:31932] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 15:57:58.848] [error ] [nspeng ] [ 8204:31932] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 15:57:58.849] [error ] [nspeng ] [ 8204:31932] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 15:57:58.850] [error ] [nspeng ] [ 8204:31932] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 15:57:58.851] [error ] [nspeng ] [ 8204:31932] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 15:57:58.852] [info ] [nspeng ] [ 8204:31932] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 16:05:05.087] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 16:05:05.087] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 16:05:05.087] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 16:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 16:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 16:05:05.100] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 16:05:05.101] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 16:05:05.102] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 16:05:05.102] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 16:05:05.102] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 16:05:05.102] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 16:05:05.116] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 16:05:05.117] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 16:05:05.117] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 16:05:05.118] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 16:05:05.119] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 16:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 16:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 16:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 16:05:05.131] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 16:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 16:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 16:05:05.141] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 16:05:05.144] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 16:05:05.144] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 16:05:05.144] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 16:05:05.158] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 16:05:05.159] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 16:05:05.160] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 16:05:05.161] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 16:05:05.162] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 16:05:05.162] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 16:05:05.162] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 16:05:05.162] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 16:05:05.174] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 16:05:05.174] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 16:05:05.175] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 16:05:05.176] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 16:05:05.181] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 16:05:05.185] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 16:05:05.188] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 16:05:05.191] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 16:05:05.194] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 16:05:05.197] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 16:05:05.198] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043016050500.ncl' [2025-04-30 16:05:05.198] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043016050500.ncl [2025-04-30 16:05:05.199] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043016050500.ncl' [2025-04-30 16:05:05.199] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 16:05:05.200] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 18:24:36.140] [info ] [nspeng ] [ 8204:32552] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 18:24:36.140] [info ] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 18:24:36.140] [warning] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 18:24:36.156] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 18:24:36.157] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 18:24:36.158] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 18:24:36.159] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 18:24:36.160] [warning] [nspeng ] [ 8204:32552] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 18:24:36.160] [info ] [nspeng ] [ 8204:32552] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 18:24:36.160] [info ] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 18:24:36.160] [warning] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 18:24:36.177] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 18:24:36.177] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 18:24:36.178] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 18:24:36.179] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 18:24:36.180] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 18:24:36.181] [info ] [nspeng ] [ 8204:32552] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 18:24:36.422] [info ] [nspeng ] [ 8204:32552] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 18:24:36.422] [info ] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 18:24:36.422] [warning] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 18:24:36.437] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 18:24:36.438] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 18:24:36.439] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 18:24:36.440] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 18:24:36.441] [warning] [nspeng ] [ 8204:32552] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 18:24:36.441] [info ] [nspeng ] [ 8204:32552] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 18:24:36.442] [info ] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 18:24:36.442] [warning] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 18:24:36.459] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 18:24:36.460] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 18:24:36.461] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 18:24:36.461] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 18:24:36.462] [error ] [nspeng ] [ 8204:32552] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 18:24:36.463] [info ] [nspeng ] [ 8204:32552] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 19:57:57.393] [info ] [nspeng ] [ 8204:30912] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 19:57:57.393] [info ] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 19:57:57.393] [warning] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 19:57:57.408] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 19:57:57.409] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 19:57:57.410] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 19:57:57.411] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 19:57:57.411] [warning] [nspeng ] [ 8204:30912] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 19:57:57.411] [info ] [nspeng ] [ 8204:30912] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 19:57:57.412] [info ] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 19:57:57.412] [warning] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 19:57:57.427] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 19:57:57.428] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 19:57:57.429] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 19:57:57.430] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 19:57:57.431] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 19:57:57.431] [info ] [nspeng ] [ 8204:30912] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 19:57:57.876] [info ] [nspeng ] [ 8204:30912] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 19:57:57.876] [info ] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 19:57:57.876] [warning] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 19:57:57.893] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 19:57:57.894] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 19:57:57.894] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 19:57:57.895] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 19:57:57.896] [warning] [nspeng ] [ 8204:30912] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 19:57:57.896] [info ] [nspeng ] [ 8204:30912] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 19:57:57.896] [info ] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 19:57:57.896] [warning] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 19:57:57.913] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 19:57:57.914] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 19:57:57.915] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 19:57:57.916] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 19:57:57.917] [error ] [nspeng ] [ 8204:30912] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 19:57:57.918] [info ] [nspeng ] [ 8204:30912] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 19:57:58.397] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 19:57:58.397] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 19:57:58.397] [warning] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 19:57:58.423] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 19:57:58.424] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 19:57:58.425] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 19:57:58.426] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 19:57:58.427] [warning] [nspeng ] [ 8204:14552] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 19:57:58.427] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 19:57:58.428] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 19:57:58.428] [warning] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 19:57:58.450] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 19:57:58.451] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 19:57:58.452] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 19:57:58.453] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 19:57:58.454] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 19:57:58.455] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 19:57:58.462] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 19:57:58.462] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 19:57:58.462] [warning] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 19:57:58.492] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 19:57:58.492] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 19:57:58.493] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 19:57:58.494] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 19:57:58.495] [warning] [nspeng ] [ 8204:14552] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 19:57:58.496] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 19:57:58.496] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 19:57:58.496] [warning] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 19:57:58.522] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 19:57:58.523] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 19:57:58.524] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 19:57:58.525] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 19:57:58.526] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 19:57:58.527] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 19:57:58.533] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 19:57:58.538] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 19:57:58.543] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 19:57:58.548] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 19:57:58.554] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 19:57:58.559] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 19:57:58.565] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 19:57:58.565] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 19:57:58.565] [warning] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 19:57:58.597] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 19:57:58.598] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 19:57:58.599] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 19:57:58.599] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 19:57:58.600] [warning] [nspeng ] [ 8204:14552] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 19:57:58.600] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 19:57:58.601] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 19:57:58.601] [warning] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 19:57:58.622] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 19:57:58.623] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 19:57:58.624] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 19:57:58.625] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 19:57:58.631] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 19:57:58.635] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 19:57:58.639] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 19:57:58.643] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 19:57:58.647] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 19:57:58.652] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 19:57:58.654] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043019575800.ncl' [2025-04-30 19:57:58.654] [error ] [nspeng ] [ 8204:14552] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043019575800.ncl [2025-04-30 19:57:58.655] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043019575800.ncl' [2025-04-30 19:57:58.655] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 19:57:58.656] [info ] [nspeng ] [ 8204:14552] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 19:57:59.314] [info ] [nspeng ] [ 8204:23864] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 19:57:59.314] [info ] [nspeng ] [ 8204:23864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 19:57:59.315] [warning] [nspeng ] [ 8204:23864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 19:57:59.341] [error ] [nspeng ] [ 8204:23864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 19:57:59.341] [error ] [nspeng ] [ 8204:23864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 19:57:59.342] [error ] [nspeng ] [ 8204:23864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 19:57:59.343] [error ] [nspeng ] [ 8204:23864] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 19:57:59.344] [warning] [nspeng ] [ 8204:23864] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 19:57:59.344] [info ] [nspeng ] [ 8204:23864] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 19:57:59.344] [info ] [nspeng ] [ 8204:23864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 19:57:59.344] [warning] [nspeng ] [ 8204:23864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 19:57:59.364] [error ] [nspeng ] [ 8204:23864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 19:57:59.365] [error ] [nspeng ] [ 8204:23864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 19:57:59.366] [error ] [nspeng ] [ 8204:23864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 19:57:59.367] [error ] [nspeng ] [ 8204:23864] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 19:57:59.368] [error ] [nspeng ] [ 8204:23864] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 19:57:59.369] [info ] [nspeng ] [ 8204:23864] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 20:05:05.049] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 20:05:05.049] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 20:05:05.050] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 20:05:05.065] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 20:05:05.066] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 20:05:05.066] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 20:05:05.067] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 20:05:05.068] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 20:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 20:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 20:05:05.068] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 20:05:05.081] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 20:05:05.082] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 20:05:05.082] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 20:05:05.083] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 20:05:05.084] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 20:05:05.085] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 20:05:05.089] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 20:05:05.093] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 20:05:05.096] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 20:05:05.099] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 20:05:05.102] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 20:05:05.105] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 20:05:05.108] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 20:05:05.108] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 20:05:05.108] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 20:05:05.122] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 20:05:05.123] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 20:05:05.124] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 20:05:05.125] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 20:05:05.126] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 20:05:05.126] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 20:05:05.126] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 20:05:05.127] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 20:05:05.142] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 20:05:05.143] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 20:05:05.144] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 20:05:05.145] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 20:05:05.150] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 20:05:05.154] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 20:05:05.158] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 20:05:05.163] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 20:05:05.167] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 20:05:05.171] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 20:05:05.171] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043020050500.ncl' [2025-04-30 20:05:05.171] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043020050500.ncl [2025-04-30 20:05:05.172] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043020050500.ncl' [2025-04-30 20:05:05.173] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 20:05:05.173] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 21:56:25.065] [info ] [nspeng ] [ 8204:16352] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 21:56:25.065] [info ] [nspeng ] [ 8204:16352] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 21:56:25.065] [warning] [nspeng ] [ 8204:16352] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 21:56:25.079] [error ] [nspeng ] [ 8204:16352] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 21:56:25.080] [error ] [nspeng ] [ 8204:16352] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 21:56:25.081] [error ] [nspeng ] [ 8204:16352] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 21:56:25.082] [error ] [nspeng ] [ 8204:16352] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 21:56:25.083] [warning] [nspeng ] [ 8204:16352] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 21:56:25.083] [info ] [nspeng ] [ 8204:16352] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 21:56:25.083] [info ] [nspeng ] [ 8204:16352] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 21:56:25.083] [warning] [nspeng ] [ 8204:16352] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 21:56:25.097] [error ] [nspeng ] [ 8204:16352] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 21:56:25.098] [error ] [nspeng ] [ 8204:16352] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 21:56:25.098] [error ] [nspeng ] [ 8204:16352] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 21:56:25.099] [error ] [nspeng ] [ 8204:16352] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 21:56:25.100] [error ] [nspeng ] [ 8204:16352] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 21:56:25.101] [info ] [nspeng ] [ 8204:16352] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 23:57:57.669] [info ] [nspeng ] [ 8204:33632] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 23:57:57.670] [info ] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 23:57:57.670] [warning] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 23:57:57.683] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 23:57:57.684] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 23:57:57.684] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 23:57:57.685] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 23:57:57.686] [warning] [nspeng ] [ 8204:33632] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 23:57:57.686] [info ] [nspeng ] [ 8204:33632] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 23:57:57.686] [info ] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 23:57:57.687] [warning] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 23:57:57.699] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 23:57:57.700] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 23:57:57.701] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 23:57:57.701] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 23:57:57.702] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 23:57:57.703] [info ] [nspeng ] [ 8204:33632] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 23:57:58.101] [info ] [nspeng ] [ 8204:33632] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 23:57:58.101] [info ] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 23:57:58.101] [warning] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 23:57:58.118] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 23:57:58.119] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 23:57:58.120] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 23:57:58.120] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 23:57:58.121] [warning] [nspeng ] [ 8204:33632] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 23:57:58.121] [info ] [nspeng ] [ 8204:33632] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 23:57:58.121] [info ] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 23:57:58.122] [warning] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 23:57:58.140] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 23:57:58.141] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 23:57:58.141] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 23:57:58.142] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 23:57:58.143] [error ] [nspeng ] [ 8204:33632] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 23:57:58.144] [info ] [nspeng ] [ 8204:33632] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 23:57:58.598] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 23:57:58.599] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 23:57:58.599] [warning] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 23:57:58.620] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 23:57:58.621] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 23:57:58.622] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 23:57:58.623] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 23:57:58.624] [warning] [nspeng ] [ 8204:28460] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 23:57:58.624] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 23:57:58.624] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 23:57:58.624] [warning] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 23:57:58.645] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 23:57:58.646] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 23:57:58.647] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 23:57:58.648] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 23:57:58.649] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 23:57:58.650] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 23:57:58.657] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 23:57:58.657] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 23:57:58.657] [warning] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 23:57:58.677] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 23:57:58.677] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 23:57:58.678] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 23:57:58.679] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 23:57:58.680] [warning] [nspeng ] [ 8204:28460] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 23:57:58.680] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 23:57:58.680] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 23:57:58.681] [warning] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 23:57:58.699] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 23:57:58.700] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 23:57:58.701] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 23:57:58.702] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 23:57:58.703] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 23:57:58.704] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-04-30 23:57:58.709] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 23:57:58.714] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-04-30 23:57:58.719] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-04-30 23:57:58.723] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-04-30 23:57:58.727] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-04-30 23:57:58.730] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-04-30 23:57:58.733] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-04-30 23:57:58.733] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 23:57:58.734] [warning] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 23:57:58.753] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 23:57:58.754] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 23:57:58.754] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 23:57:58.756] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 23:57:58.756] [warning] [nspeng ] [ 8204:28460] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 23:57:58.756] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 23:57:58.757] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 23:57:58.757] [warning] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 23:57:58.793] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 23:57:58.794] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 23:57:58.795] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 23:57:58.796] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-04-30 23:57:58.800] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-04-30 23:57:58.804] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-04-30 23:57:58.808] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-04-30 23:57:58.812] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-04-30 23:57:58.816] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-04-30 23:57:58.820] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-04-30 23:57:58.821] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043023575800.ncl' [2025-04-30 23:57:58.821] [error ] [nspeng ] [ 8204:28460] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043023575800.ncl [2025-04-30 23:57:58.822] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025043023575800.ncl' [2025-04-30 23:57:58.822] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-04-30 23:57:58.822] [info ] [nspeng ] [ 8204:28460] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-04-30 23:57:59.355] [info ] [nspeng ] [ 8204:27360] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-04-30 23:57:59.356] [info ] [nspeng ] [ 8204:27360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 23:57:59.356] [warning] [nspeng ] [ 8204:27360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 23:57:59.380] [error ] [nspeng ] [ 8204:27360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 23:57:59.381] [error ] [nspeng ] [ 8204:27360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 23:57:59.382] [error ] [nspeng ] [ 8204:27360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 23:57:59.383] [error ] [nspeng ] [ 8204:27360] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-04-30 23:57:59.384] [warning] [nspeng ] [ 8204:27360] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-04-30 23:57:59.384] [info ] [nspeng ] [ 8204:27360] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-04-30 23:57:59.384] [info ] [nspeng ] [ 8204:27360] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-04-30 23:57:59.384] [warning] [nspeng ] [ 8204:27360] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-04-30 23:57:59.401] [error ] [nspeng ] [ 8204:27360] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-04-30 23:57:59.402] [error ] [nspeng ] [ 8204:27360] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-04-30 23:57:59.403] [error ] [nspeng ] [ 8204:27360] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-04-30 23:57:59.404] [error ] [nspeng ] [ 8204:27360] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-04-30 23:57:59.405] [error ] [nspeng ] [ 8204:27360] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-04-30 23:57:59.406] [info ] [nspeng ] [ 8204:27360] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 00:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 00:05:05.005] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 00:05:05.005] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 00:05:05.028] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 00:05:05.028] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 00:05:05.028] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 00:05:05.029] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 00:05:05.030] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 00:05:05.030] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 00:05:05.030] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 00:05:05.030] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 00:05:05.042] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 00:05:05.043] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 00:05:05.044] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 00:05:05.044] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 00:05:05.045] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 00:05:05.046] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 00:05:05.050] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 00:05:05.061] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 00:05:05.065] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 00:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 00:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 00:05:05.072] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 00:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 00:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 00:05:05.076] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 00:05:05.089] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 00:05:05.090] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 00:05:05.091] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 00:05:05.092] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 00:05:05.092] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 00:05:05.093] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 00:05:05.093] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 00:05:05.093] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 00:05:05.106] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 00:05:05.106] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 00:05:05.107] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 00:05:05.108] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 00:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 00:05:05.116] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 00:05:05.123] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 00:05:05.126] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 00:05:05.129] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 00:05:05.132] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 00:05:05.133] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050100050500.ncl' [2025-05-01 00:05:05.133] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050100050500.ncl [2025-05-01 00:05:05.133] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050100050500.ncl' [2025-05-01 00:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 00:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 00:32:00.471] [info ] [nspeng ] [ 8204:32836] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 00:32:00.471] [info ] [nspeng ] [ 8204:32836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 00:32:00.471] [warning] [nspeng ] [ 8204:32836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 00:32:00.487] [error ] [nspeng ] [ 8204:32836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 00:32:00.488] [error ] [nspeng ] [ 8204:32836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 00:32:00.489] [error ] [nspeng ] [ 8204:32836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 00:32:00.490] [error ] [nspeng ] [ 8204:32836] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 00:32:00.490] [warning] [nspeng ] [ 8204:32836] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 00:32:00.490] [info ] [nspeng ] [ 8204:32836] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 00:32:00.491] [info ] [nspeng ] [ 8204:32836] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 00:32:00.491] [warning] [nspeng ] [ 8204:32836] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 00:32:00.504] [error ] [nspeng ] [ 8204:32836] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 00:32:00.505] [error ] [nspeng ] [ 8204:32836] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 00:32:00.506] [error ] [nspeng ] [ 8204:32836] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 00:32:00.507] [error ] [nspeng ] [ 8204:32836] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 00:32:00.507] [error ] [nspeng ] [ 8204:32836] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 00:32:00.508] [info ] [nspeng ] [ 8204:32836] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 01:53:26.415] [info ] [nspeng ] [ 8204:28936] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 01:53:26.415] [info ] [nspeng ] [ 8204:28936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 01:53:26.415] [warning] [nspeng ] [ 8204:28936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 01:53:26.428] [error ] [nspeng ] [ 8204:28936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 01:53:26.428] [error ] [nspeng ] [ 8204:28936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 01:53:26.429] [error ] [nspeng ] [ 8204:28936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 01:53:26.430] [error ] [nspeng ] [ 8204:28936] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 01:53:26.431] [warning] [nspeng ] [ 8204:28936] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 01:53:26.431] [info ] [nspeng ] [ 8204:28936] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 01:53:26.431] [info ] [nspeng ] [ 8204:28936] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 01:53:26.431] [warning] [nspeng ] [ 8204:28936] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 01:53:26.443] [error ] [nspeng ] [ 8204:28936] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 01:53:26.444] [error ] [nspeng ] [ 8204:28936] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 01:53:26.444] [error ] [nspeng ] [ 8204:28936] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 01:53:26.445] [error ] [nspeng ] [ 8204:28936] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 01:53:26.446] [error ] [nspeng ] [ 8204:28936] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 01:53:26.447] [info ] [nspeng ] [ 8204:28936] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:13:21.403] [info ] [nspeng ] [ 8204:17268] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:13:21.403] [info ] [nspeng ] [ 8204:17268] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:13:21.403] [warning] [nspeng ] [ 8204:17268] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:13:21.416] [error ] [nspeng ] [ 8204:17268] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:13:21.417] [error ] [nspeng ] [ 8204:17268] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:13:21.418] [error ] [nspeng ] [ 8204:17268] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:13:21.419] [error ] [nspeng ] [ 8204:17268] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:13:21.420] [warning] [nspeng ] [ 8204:17268] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:13:21.420] [info ] [nspeng ] [ 8204:17268] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:13:21.420] [info ] [nspeng ] [ 8204:17268] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:13:21.420] [warning] [nspeng ] [ 8204:17268] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:13:21.431] [error ] [nspeng ] [ 8204:17268] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:13:21.432] [error ] [nspeng ] [ 8204:17268] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:13:21.433] [error ] [nspeng ] [ 8204:17268] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:13:21.433] [error ] [nspeng ] [ 8204:17268] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:13:21.434] [error ] [nspeng ] [ 8204:17268] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:13:21.435] [info ] [nspeng ] [ 8204:17268] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:24:36.122] [info ] [nspeng ] [ 8204:32336] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:24:36.122] [info ] [nspeng ] [ 8204:32336] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:24:36.122] [warning] [nspeng ] [ 8204:32336] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:24:36.135] [error ] [nspeng ] [ 8204:32336] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:24:36.136] [error ] [nspeng ] [ 8204:32336] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:24:36.137] [error ] [nspeng ] [ 8204:32336] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:24:36.137] [error ] [nspeng ] [ 8204:32336] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:24:36.138] [warning] [nspeng ] [ 8204:32336] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:24:36.138] [info ] [nspeng ] [ 8204:32336] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:24:36.139] [info ] [nspeng ] [ 8204:32336] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:24:36.139] [warning] [nspeng ] [ 8204:32336] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:24:36.153] [error ] [nspeng ] [ 8204:32336] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:24:36.154] [error ] [nspeng ] [ 8204:32336] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:24:36.155] [error ] [nspeng ] [ 8204:32336] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:24:36.155] [error ] [nspeng ] [ 8204:32336] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:24:36.156] [error ] [nspeng ] [ 8204:32336] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:24:36.157] [info ] [nspeng ] [ 8204:32336] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:33:42.439] [info ] [nspeng ] [ 8204:25244] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:42.439] [info ] [nspeng ] [ 8204:25244] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:42.439] [warning] [nspeng ] [ 8204:25244] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:42.451] [error ] [nspeng ] [ 8204:25244] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:42.452] [error ] [nspeng ] [ 8204:25244] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:42.453] [error ] [nspeng ] [ 8204:25244] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:42.454] [error ] [nspeng ] [ 8204:25244] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:42.455] [warning] [nspeng ] [ 8204:25244] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:42.455] [info ] [nspeng ] [ 8204:25244] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:42.455] [info ] [nspeng ] [ 8204:25244] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:42.455] [warning] [nspeng ] [ 8204:25244] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:42.467] [error ] [nspeng ] [ 8204:25244] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:42.467] [error ] [nspeng ] [ 8204:25244] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:42.468] [error ] [nspeng ] [ 8204:25244] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:42.469] [error ] [nspeng ] [ 8204:25244] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:33:42.469] [error ] [nspeng ] [ 8204:25244] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:33:42.470] [info ] [nspeng ] [ 8204:25244] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:33:43.068] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:43.068] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:43.068] [warning] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:43.087] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:43.088] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:43.089] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:43.090] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:43.091] [warning] [nspeng ] [ 8204: 8356] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:43.091] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:43.091] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:43.091] [warning] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:43.107] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:43.107] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:43.107] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:43.108] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:33:43.109] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:33:43.110] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:33:43.116] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:43.116] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:43.116] [warning] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:43.132] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:43.133] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:43.134] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:43.135] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:43.135] [warning] [nspeng ] [ 8204: 8356] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:43.135] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:43.136] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:43.136] [warning] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:43.153] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:43.154] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:43.155] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:43.156] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:33:43.156] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:33:43.157] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:33:43.162] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:43.166] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 02:33:43.170] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 02:33:43.173] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 02:33:43.177] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 02:33:43.180] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 02:33:43.184] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 02:33:43.184] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:43.184] [warning] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:43.201] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:43.201] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:43.202] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:43.203] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:43.204] [warning] [nspeng ] [ 8204: 8356] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:43.204] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:43.205] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:43.205] [warning] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:43.220] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:43.220] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:43.221] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:43.222] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 02:33:43.228] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 02:33:43.232] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 02:33:43.236] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 02:33:43.238] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 02:33:43.242] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 02:33:43.246] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 02:33:43.247] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050102334300.ncl' [2025-05-01 02:33:43.247] [error ] [nspeng ] [ 8204: 8356] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050102334300.ncl [2025-05-01 02:33:43.248] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050102334300.ncl' [2025-05-01 02:33:43.248] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 02:33:43.248] [info ] [nspeng ] [ 8204: 8356] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 02:33:43.741] [info ] [nspeng ] [ 8204:10492] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:43.741] [info ] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:43.741] [warning] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:43.768] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:43.768] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:43.768] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:43.769] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:43.770] [warning] [nspeng ] [ 8204:10492] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:43.770] [info ] [nspeng ] [ 8204:10492] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:43.771] [info ] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:43.771] [warning] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:43.788] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:43.789] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:43.790] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:43.791] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:33:43.792] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:33:43.793] [info ] [nspeng ] [ 8204:10492] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:33:43.799] [info ] [nspeng ] [ 8204:19012] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:43.799] [info ] [nspeng ] [ 8204:19012] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:43.799] [warning] [nspeng ] [ 8204:19012] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:43.817] [error ] [nspeng ] [ 8204:19012] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:43.818] [error ] [nspeng ] [ 8204:19012] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:43.818] [error ] [nspeng ] [ 8204:19012] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:43.820] [error ] [nspeng ] [ 8204:19012] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:43.821] [warning] [nspeng ] [ 8204:19012] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:43.821] [info ] [nspeng ] [ 8204:19012] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:43.821] [info ] [nspeng ] [ 8204:19012] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:43.821] [warning] [nspeng ] [ 8204:19012] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:43.836] [error ] [nspeng ] [ 8204:19012] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:43.837] [error ] [nspeng ] [ 8204:19012] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:43.838] [error ] [nspeng ] [ 8204:19012] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:43.839] [error ] [nspeng ] [ 8204:19012] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:33:43.839] [error ] [nspeng ] [ 8204:19012] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:33:43.840] [info ] [nspeng ] [ 8204:19012] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:33:44.245] [info ] [nspeng ] [ 8204:32536] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:44.245] [info ] [nspeng ] [ 8204:32536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.245] [warning] [nspeng ] [ 8204:32536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.261] [error ] [nspeng ] [ 8204:32536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.261] [error ] [nspeng ] [ 8204:32536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.262] [error ] [nspeng ] [ 8204:32536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.263] [error ] [nspeng ] [ 8204:32536] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:44.264] [warning] [nspeng ] [ 8204:32536] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:44.264] [info ] [nspeng ] [ 8204:32536] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:44.264] [info ] [nspeng ] [ 8204:32536] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.264] [warning] [nspeng ] [ 8204:32536] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.284] [error ] [nspeng ] [ 8204:32536] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.287] [error ] [nspeng ] [ 8204:32536] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.288] [error ] [nspeng ] [ 8204:32536] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.288] [error ] [nspeng ] [ 8204:32536] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:33:44.289] [error ] [nspeng ] [ 8204:32536] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:33:44.290] [info ] [nspeng ] [ 8204:32536] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:33:44.296] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:44.296] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.296] [warning] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.309] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.310] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.311] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.312] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:44.313] [warning] [nspeng ] [ 8204:33304] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:44.313] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:44.313] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.313] [warning] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.331] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.332] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.333] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.333] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:33:44.334] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:33:44.335] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:33:44.343] [info ] [nspeng ] [ 8204:10492] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:44.343] [info ] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.343] [warning] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.370] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.370] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.371] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.372] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:44.373] [warning] [nspeng ] [ 8204:10492] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:44.373] [info ] [nspeng ] [ 8204:10492] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:44.373] [info ] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.373] [warning] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.395] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.396] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.397] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.398] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:33:44.399] [error ] [nspeng ] [ 8204:10492] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:33:44.400] [info ] [nspeng ] [ 8204:10492] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:33:44.406] [info ] [nspeng ] [ 8204:32212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:44.406] [info ] [nspeng ] [ 8204:32212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.406] [warning] [nspeng ] [ 8204:32212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.423] [error ] [nspeng ] [ 8204:32212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.424] [error ] [nspeng ] [ 8204:32212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.425] [error ] [nspeng ] [ 8204:32212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.427] [error ] [nspeng ] [ 8204:32212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:44.427] [warning] [nspeng ] [ 8204:32212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:44.427] [info ] [nspeng ] [ 8204:32212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:44.429] [info ] [nspeng ] [ 8204:32212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.429] [warning] [nspeng ] [ 8204:32212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.451] [error ] [nspeng ] [ 8204:32212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.452] [error ] [nspeng ] [ 8204:32212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.452] [error ] [nspeng ] [ 8204:32212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.453] [error ] [nspeng ] [ 8204:32212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:33:44.454] [error ] [nspeng ] [ 8204:32212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:33:44.455] [info ] [nspeng ] [ 8204:32212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:33:44.462] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:44.462] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.462] [warning] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.494] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.495] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.496] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.497] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:44.498] [warning] [nspeng ] [ 8204:32080] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:44.498] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:44.498] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.498] [warning] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.532] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.533] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.534] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.535] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:33:44.535] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:33:44.537] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:33:44.543] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:44.547] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 02:33:44.551] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 02:33:44.556] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 02:33:44.560] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 02:33:44.565] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 02:33:44.569] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 02:33:44.569] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.569] [warning] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.592] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.593] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.594] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.595] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:44.596] [warning] [nspeng ] [ 8204:32080] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:44.596] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:44.597] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.597] [warning] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.622] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.623] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.624] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.625] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 02:33:44.631] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 02:33:44.635] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 02:33:44.638] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 02:33:44.641] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 02:33:44.646] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 02:33:44.650] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 02:33:44.651] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050102334400.ncl' [2025-05-01 02:33:44.651] [error ] [nspeng ] [ 8204:32080] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050102334400.ncl [2025-05-01 02:33:44.652] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050102334400.ncl' [2025-05-01 02:33:44.652] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 02:33:44.652] [info ] [nspeng ] [ 8204:32080] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 02:33:44.673] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:44.673] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.673] [warning] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.694] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.695] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.696] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.697] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:44.698] [warning] [nspeng ] [ 8204:33304] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:44.698] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:44.698] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.698] [warning] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.721] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.722] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.723] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.724] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:33:44.725] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:33:44.725] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:33:44.730] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:44.730] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.730] [warning] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.748] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.749] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.750] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.751] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:44.751] [warning] [nspeng ] [ 8204:33304] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:44.751] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:44.751] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.752] [warning] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.768] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.769] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.770] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.771] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:33:44.771] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:33:44.772] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 02:33:44.777] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:44.781] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 02:33:44.784] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 02:33:44.788] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 02:33:44.791] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 02:33:44.795] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 02:33:44.799] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 02:33:44.799] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.799] [warning] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.815] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.816] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.817] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.818] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:44.819] [warning] [nspeng ] [ 8204:33304] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:44.819] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:44.819] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.819] [warning] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.835] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.836] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.837] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.838] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 02:33:44.843] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 02:33:44.847] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 02:33:44.851] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 02:33:44.854] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 02:33:44.858] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 02:33:44.862] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 02:33:44.863] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050102334400.ncl' [2025-05-01 02:33:44.863] [error ] [nspeng ] [ 8204:33304] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050102334400.ncl [2025-05-01 02:33:44.864] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050102334400.ncl' [2025-05-01 02:33:44.864] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 02:33:44.864] [info ] [nspeng ] [ 8204:33304] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 02:33:44.870] [info ] [nspeng ] [ 8204:34108] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 02:33:44.870] [info ] [nspeng ] [ 8204:34108] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.870] [warning] [nspeng ] [ 8204:34108] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.886] [error ] [nspeng ] [ 8204:34108] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.887] [error ] [nspeng ] [ 8204:34108] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.888] [error ] [nspeng ] [ 8204:34108] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.888] [error ] [nspeng ] [ 8204:34108] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 02:33:44.889] [warning] [nspeng ] [ 8204:34108] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 02:33:44.889] [info ] [nspeng ] [ 8204:34108] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 02:33:44.889] [info ] [nspeng ] [ 8204:34108] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 02:33:44.890] [warning] [nspeng ] [ 8204:34108] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 02:33:44.904] [error ] [nspeng ] [ 8204:34108] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 02:33:44.905] [error ] [nspeng ] [ 8204:34108] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 02:33:44.906] [error ] [nspeng ] [ 8204:34108] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 02:33:44.907] [error ] [nspeng ] [ 8204:34108] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 02:33:44.907] [error ] [nspeng ] [ 8204:34108] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 02:33:44.908] [info ] [nspeng ] [ 8204:34108] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 03:57:57.905] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 03:57:57.905] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 03:57:57.905] [warning] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 03:57:57.918] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 03:57:57.919] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 03:57:57.919] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 03:57:57.920] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 03:57:57.921] [warning] [nspeng ] [ 8204:13884] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 03:57:57.921] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 03:57:57.921] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 03:57:57.921] [warning] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 03:57:57.933] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 03:57:57.934] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 03:57:57.935] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 03:57:57.935] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 03:57:57.936] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 03:57:57.937] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 03:57:58.347] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 03:57:58.347] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 03:57:58.347] [warning] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 03:57:58.363] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 03:57:58.363] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 03:57:58.363] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 03:57:58.364] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 03:57:58.365] [warning] [nspeng ] [ 8204:13884] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 03:57:58.365] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 03:57:58.366] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 03:57:58.366] [warning] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 03:57:58.382] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 03:57:58.382] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 03:57:58.383] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 03:57:58.384] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 03:57:58.385] [error ] [nspeng ] [ 8204:13884] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 03:57:58.386] [info ] [nspeng ] [ 8204:13884] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 03:57:58.820] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 03:57:58.821] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 03:57:58.821] [warning] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 03:57:58.842] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 03:57:58.842] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 03:57:58.843] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 03:57:58.844] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 03:57:58.845] [warning] [nspeng ] [ 8204:30320] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 03:57:58.845] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 03:57:58.846] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 03:57:58.846] [warning] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 03:57:58.864] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 03:57:58.865] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 03:57:58.866] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 03:57:58.867] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 03:57:58.868] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 03:57:58.869] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 03:57:58.875] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 03:57:58.875] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 03:57:58.876] [warning] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 03:57:58.895] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 03:57:58.895] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 03:57:58.896] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 03:57:58.897] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 03:57:58.898] [warning] [nspeng ] [ 8204:30320] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 03:57:58.898] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 03:57:58.898] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 03:57:58.898] [warning] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 03:57:58.919] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 03:57:58.920] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 03:57:58.921] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 03:57:58.922] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 03:57:58.923] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 03:57:58.925] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 03:57:58.932] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 03:57:58.955] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 03:57:58.961] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 03:57:58.966] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 03:57:58.969] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 03:57:58.973] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 03:57:58.976] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 03:57:58.977] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 03:57:58.977] [warning] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 03:57:58.994] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 03:57:58.994] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 03:57:58.995] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 03:57:58.996] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 03:57:58.997] [warning] [nspeng ] [ 8204:30320] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 03:57:58.997] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 03:57:58.997] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 03:57:58.997] [warning] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 03:57:59.013] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 03:57:59.014] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 03:57:59.015] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 03:57:59.020] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 03:57:59.025] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 03:57:59.029] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 03:57:59.032] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 03:57:59.036] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 03:57:59.040] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 03:57:59.043] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 03:57:59.043] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050103575800.ncl' [2025-05-01 03:57:59.043] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050103575800.ncl [2025-05-01 03:57:59.045] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050103575800.ncl' [2025-05-01 03:57:59.045] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 03:57:59.045] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 03:57:59.553] [info ] [nspeng ] [ 8204:34212] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 03:57:59.553] [info ] [nspeng ] [ 8204:34212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 03:57:59.553] [warning] [nspeng ] [ 8204:34212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 03:57:59.580] [error ] [nspeng ] [ 8204:34212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 03:57:59.580] [error ] [nspeng ] [ 8204:34212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 03:57:59.581] [error ] [nspeng ] [ 8204:34212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 03:57:59.582] [error ] [nspeng ] [ 8204:34212] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 03:57:59.583] [warning] [nspeng ] [ 8204:34212] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 03:57:59.583] [info ] [nspeng ] [ 8204:34212] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 03:57:59.584] [info ] [nspeng ] [ 8204:34212] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 03:57:59.584] [warning] [nspeng ] [ 8204:34212] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 03:57:59.601] [error ] [nspeng ] [ 8204:34212] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 03:57:59.602] [error ] [nspeng ] [ 8204:34212] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 03:57:59.603] [error ] [nspeng ] [ 8204:34212] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 03:57:59.604] [error ] [nspeng ] [ 8204:34212] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 03:57:59.605] [error ] [nspeng ] [ 8204:34212] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 03:57:59.605] [info ] [nspeng ] [ 8204:34212] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 04:05:05.109] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 04:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 04:05:05.110] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 04:05:05.124] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 04:05:05.124] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 04:05:05.125] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 04:05:05.126] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 04:05:05.127] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 04:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 04:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 04:05:05.127] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 04:05:05.140] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 04:05:05.141] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 04:05:05.141] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 04:05:05.142] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 04:05:05.143] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 04:05:05.144] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 04:05:05.148] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 04:05:05.152] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 04:05:05.156] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 04:05:05.159] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 04:05:05.163] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 04:05:05.166] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 04:05:05.169] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 04:05:05.169] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 04:05:05.169] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 04:05:05.181] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 04:05:05.182] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 04:05:05.183] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 04:05:05.183] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 04:05:05.184] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 04:05:05.184] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 04:05:05.185] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 04:05:05.185] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 04:05:05.199] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 04:05:05.200] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 04:05:05.201] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 04:05:05.201] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 04:05:05.206] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 04:05:05.210] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 04:05:05.213] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 04:05:05.216] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 04:05:05.219] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 04:05:05.223] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 04:05:05.224] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050104050500.ncl' [2025-05-01 04:05:05.224] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050104050500.ncl [2025-05-01 04:05:05.225] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050104050500.ncl' [2025-05-01 04:05:05.225] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 04:05:05.225] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 04:25:58.273] [info ] [nspeng ] [ 8204:32964] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 04:25:58.273] [info ] [nspeng ] [ 8204:32964] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 04:25:58.273] [warning] [nspeng ] [ 8204:32964] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 04:25:58.292] [error ] [nspeng ] [ 8204:32964] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 04:25:58.293] [error ] [nspeng ] [ 8204:32964] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 04:25:58.293] [error ] [nspeng ] [ 8204:32964] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 04:25:58.294] [error ] [nspeng ] [ 8204:32964] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 04:25:58.295] [warning] [nspeng ] [ 8204:32964] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 04:25:58.295] [info ] [nspeng ] [ 8204:32964] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 04:25:58.295] [info ] [nspeng ] [ 8204:32964] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 04:25:58.295] [warning] [nspeng ] [ 8204:32964] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 04:25:58.311] [error ] [nspeng ] [ 8204:32964] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 04:25:58.312] [error ] [nspeng ] [ 8204:32964] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 04:25:58.313] [error ] [nspeng ] [ 8204:32964] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 04:25:58.314] [error ] [nspeng ] [ 8204:32964] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 04:25:58.314] [error ] [nspeng ] [ 8204:32964] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 04:25:58.315] [info ] [nspeng ] [ 8204:32964] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 06:41:48.367] [info ] [nspeng ] [ 8204:30084] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 06:41:48.367] [info ] [nspeng ] [ 8204:30084] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 06:41:48.367] [warning] [nspeng ] [ 8204:30084] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 06:41:48.381] [error ] [nspeng ] [ 8204:30084] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 06:41:48.382] [error ] [nspeng ] [ 8204:30084] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 06:41:48.382] [error ] [nspeng ] [ 8204:30084] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 06:41:48.383] [error ] [nspeng ] [ 8204:30084] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 06:41:48.384] [warning] [nspeng ] [ 8204:30084] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 06:41:48.384] [info ] [nspeng ] [ 8204:30084] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 06:41:48.384] [info ] [nspeng ] [ 8204:30084] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 06:41:48.384] [warning] [nspeng ] [ 8204:30084] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 06:41:48.396] [error ] [nspeng ] [ 8204:30084] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 06:41:48.397] [error ] [nspeng ] [ 8204:30084] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 06:41:48.398] [error ] [nspeng ] [ 8204:30084] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 06:41:48.399] [error ] [nspeng ] [ 8204:30084] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 06:41:48.399] [error ] [nspeng ] [ 8204:30084] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 06:41:48.400] [info ] [nspeng ] [ 8204:30084] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 07:25:05.218] [info ] [nspeng ] [ 8204:15392] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 07:25:05.218] [info ] [nspeng ] [ 8204:15392] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:25:05.218] [warning] [nspeng ] [ 8204:15392] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:25:05.231] [error ] [nspeng ] [ 8204:15392] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:25:05.232] [error ] [nspeng ] [ 8204:15392] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:25:05.232] [error ] [nspeng ] [ 8204:15392] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:25:05.233] [error ] [nspeng ] [ 8204:15392] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 07:25:05.234] [warning] [nspeng ] [ 8204:15392] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 07:25:05.234] [info ] [nspeng ] [ 8204:15392] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 07:25:05.234] [info ] [nspeng ] [ 8204:15392] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:25:05.234] [warning] [nspeng ] [ 8204:15392] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:25:05.247] [error ] [nspeng ] [ 8204:15392] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:25:05.248] [error ] [nspeng ] [ 8204:15392] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:25:05.248] [error ] [nspeng ] [ 8204:15392] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:25:05.249] [error ] [nspeng ] [ 8204:15392] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 07:25:05.250] [error ] [nspeng ] [ 8204:15392] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 07:25:05.251] [info ] [nspeng ] [ 8204:15392] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 07:55:59.475] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 07:55:59.475] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:55:59.476] [warning] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:55:59.491] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:55:59.492] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:55:59.492] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:55:59.493] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 07:55:59.494] [warning] [nspeng ] [ 8204:27928] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 07:55:59.494] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 07:55:59.494] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:55:59.494] [warning] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:55:59.506] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:55:59.506] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:55:59.507] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:55:59.508] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 07:55:59.509] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 07:55:59.510] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 07:57:58.151] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 07:57:58.151] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:57:58.151] [warning] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:57:58.165] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:57:58.166] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:57:58.167] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:57:58.167] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 07:57:58.168] [warning] [nspeng ] [ 8204:27928] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 07:57:58.168] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 07:57:58.168] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:57:58.168] [warning] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:57:58.182] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:57:58.183] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:57:58.183] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:57:58.184] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 07:57:58.185] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 07:57:58.186] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 07:57:58.569] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 07:57:58.569] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:57:58.569] [warning] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:57:58.585] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:57:58.586] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:57:58.587] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:57:58.588] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 07:57:58.589] [warning] [nspeng ] [ 8204:27928] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 07:57:58.589] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 07:57:58.589] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:57:58.589] [warning] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:57:58.606] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:57:58.607] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:57:58.607] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:57:58.608] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 07:57:58.609] [error ] [nspeng ] [ 8204:27928] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 07:57:58.610] [info ] [nspeng ] [ 8204:27928] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 07:57:59.060] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 07:57:59.061] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:57:59.061] [warning] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:57:59.081] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:57:59.082] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:57:59.083] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:57:59.084] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 07:57:59.085] [warning] [nspeng ] [ 8204:13288] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 07:57:59.085] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 07:57:59.085] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:57:59.085] [warning] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:57:59.103] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:57:59.103] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:57:59.104] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:57:59.105] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 07:57:59.106] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 07:57:59.107] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 07:57:59.113] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 07:57:59.113] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:57:59.113] [warning] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:57:59.131] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:57:59.132] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:57:59.133] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:57:59.134] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 07:57:59.135] [warning] [nspeng ] [ 8204:13288] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 07:57:59.135] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 07:57:59.135] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:57:59.135] [warning] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:57:59.152] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:57:59.153] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:57:59.153] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:57:59.154] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 07:57:59.154] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 07:57:59.155] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 07:57:59.160] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 07:57:59.164] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 07:57:59.168] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 07:57:59.172] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 07:57:59.176] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 07:57:59.180] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 07:57:59.183] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 07:57:59.184] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:57:59.184] [warning] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:57:59.204] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:57:59.205] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:57:59.206] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:57:59.207] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 07:57:59.208] [warning] [nspeng ] [ 8204:13288] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 07:57:59.208] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 07:57:59.208] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:57:59.208] [warning] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:57:59.225] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:57:59.226] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:57:59.227] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:57:59.228] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 07:57:59.233] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 07:57:59.237] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 07:57:59.241] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 07:57:59.245] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 07:57:59.249] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 07:57:59.253] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 07:57:59.254] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050107575900.ncl' [2025-05-01 07:57:59.254] [error ] [nspeng ] [ 8204:13288] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050107575900.ncl [2025-05-01 07:57:59.255] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050107575900.ncl' [2025-05-01 07:57:59.255] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 07:57:59.255] [info ] [nspeng ] [ 8204:13288] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 07:57:59.766] [info ] [nspeng ] [ 8204: 5392] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 07:57:59.766] [info ] [nspeng ] [ 8204: 5392] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:57:59.766] [warning] [nspeng ] [ 8204: 5392] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:57:59.792] [error ] [nspeng ] [ 8204: 5392] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:57:59.793] [error ] [nspeng ] [ 8204: 5392] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:57:59.793] [error ] [nspeng ] [ 8204: 5392] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:57:59.795] [error ] [nspeng ] [ 8204: 5392] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 07:57:59.796] [warning] [nspeng ] [ 8204: 5392] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 07:57:59.796] [info ] [nspeng ] [ 8204: 5392] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 07:57:59.796] [info ] [nspeng ] [ 8204: 5392] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 07:57:59.796] [warning] [nspeng ] [ 8204: 5392] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 07:57:59.816] [error ] [nspeng ] [ 8204: 5392] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 07:57:59.817] [error ] [nspeng ] [ 8204: 5392] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 07:57:59.818] [error ] [nspeng ] [ 8204: 5392] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 07:57:59.819] [error ] [nspeng ] [ 8204: 5392] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 07:57:59.820] [error ] [nspeng ] [ 8204: 5392] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 07:57:59.821] [info ] [nspeng ] [ 8204: 5392] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 08:00:00.603] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 08:00:00.603] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 08:00:00.603] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 08:00:00.618] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 08:00:00.618] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 08:00:00.618] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 08:00:00.619] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 08:00:00.620] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 08:00:00.620] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 08:00:00.620] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 08:00:00.620] [warning] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 08:00:00.633] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 08:00:00.634] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 08:00:00.634] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 08:00:00.635] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 08:00:00.636] [error ] [nspeng ] [ 8204:22132] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 08:00:00.637] [info ] [nspeng ] [ 8204:22132] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 08:05:05.056] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 08:05:05.057] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 08:05:05.057] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 08:05:05.069] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 08:05:05.089] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 08:05:05.090] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 08:05:05.091] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 08:05:05.092] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 08:05:05.092] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 08:05:05.092] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 08:05:05.092] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 08:05:05.104] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 08:05:05.105] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 08:05:05.106] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 08:05:05.107] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 08:05:05.107] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 08:05:05.108] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 08:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 08:05:05.116] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 08:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 08:05:05.124] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 08:05:05.127] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 08:05:05.131] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 08:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 08:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 08:05:05.134] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 08:05:05.146] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 08:05:05.147] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 08:05:05.147] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 08:05:05.148] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 08:05:05.149] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 08:05:05.149] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 08:05:05.150] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 08:05:05.150] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 08:05:05.163] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 08:05:05.163] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 08:05:05.164] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 08:05:05.165] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 08:05:05.170] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 08:05:05.173] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 08:05:05.176] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 08:05:05.180] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 08:05:05.182] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 08:05:05.186] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 08:05:05.187] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050108050500.ncl' [2025-05-01 08:05:05.187] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050108050500.ncl [2025-05-01 08:05:05.188] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050108050500.ncl' [2025-05-01 08:05:05.188] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 08:05:05.188] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 08:32:29.117] [info ] [nspeng ] [ 8204:32632] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 08:32:29.117] [info ] [nspeng ] [ 8204:32632] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 08:32:29.117] [warning] [nspeng ] [ 8204:32632] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 08:32:29.141] [error ] [nspeng ] [ 8204:32632] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 08:32:29.141] [error ] [nspeng ] [ 8204:32632] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 08:32:29.142] [error ] [nspeng ] [ 8204:32632] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 08:32:29.143] [error ] [nspeng ] [ 8204:32632] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 08:32:29.144] [warning] [nspeng ] [ 8204:32632] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 08:32:29.144] [info ] [nspeng ] [ 8204:32632] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 08:32:29.144] [info ] [nspeng ] [ 8204:32632] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 08:32:29.144] [warning] [nspeng ] [ 8204:32632] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 08:32:29.157] [error ] [nspeng ] [ 8204:32632] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 08:32:29.158] [error ] [nspeng ] [ 8204:32632] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 08:32:29.159] [error ] [nspeng ] [ 8204:32632] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 08:32:29.160] [error ] [nspeng ] [ 8204:32632] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 08:32:29.160] [error ] [nspeng ] [ 8204:32632] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 08:32:29.161] [info ] [nspeng ] [ 8204:32632] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 09:45:46.793] [info ] [nspeng ] [ 8204:32372] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 09:45:46.793] [info ] [nspeng ] [ 8204:32372] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 09:45:46.793] [warning] [nspeng ] [ 8204:32372] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 09:45:46.806] [error ] [nspeng ] [ 8204:32372] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 09:45:46.807] [error ] [nspeng ] [ 8204:32372] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 09:45:46.808] [error ] [nspeng ] [ 8204:32372] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 09:45:46.808] [error ] [nspeng ] [ 8204:32372] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 09:45:46.809] [warning] [nspeng ] [ 8204:32372] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 09:45:46.809] [info ] [nspeng ] [ 8204:32372] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 09:45:46.810] [info ] [nspeng ] [ 8204:32372] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 09:45:46.810] [warning] [nspeng ] [ 8204:32372] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 09:45:46.822] [error ] [nspeng ] [ 8204:32372] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 09:45:46.823] [error ] [nspeng ] [ 8204:32372] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 09:45:46.824] [error ] [nspeng ] [ 8204:32372] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 09:45:46.825] [error ] [nspeng ] [ 8204:32372] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 09:45:46.825] [error ] [nspeng ] [ 8204:32372] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 09:45:46.826] [info ] [nspeng ] [ 8204:32372] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 10:25:58.248] [info ] [nspeng ] [ 8204:27956] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 10:25:58.248] [info ] [nspeng ] [ 8204:27956] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 10:25:58.248] [warning] [nspeng ] [ 8204:27956] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 10:25:58.268] [error ] [nspeng ] [ 8204:27956] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 10:25:58.269] [error ] [nspeng ] [ 8204:27956] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 10:25:58.270] [error ] [nspeng ] [ 8204:27956] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 10:25:58.271] [error ] [nspeng ] [ 8204:27956] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 10:25:58.271] [warning] [nspeng ] [ 8204:27956] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 10:25:58.272] [info ] [nspeng ] [ 8204:27956] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 10:25:58.272] [info ] [nspeng ] [ 8204:27956] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 10:25:58.272] [warning] [nspeng ] [ 8204:27956] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 10:25:58.292] [error ] [nspeng ] [ 8204:27956] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 10:25:58.293] [error ] [nspeng ] [ 8204:27956] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 10:25:58.293] [error ] [nspeng ] [ 8204:27956] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 10:25:58.294] [error ] [nspeng ] [ 8204:27956] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 10:25:58.295] [error ] [nspeng ] [ 8204:27956] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 10:25:58.296] [info ] [nspeng ] [ 8204:27956] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 10:43:30.807] [info ] [nspeng ] [ 8204:19692] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 10:43:30.807] [info ] [nspeng ] [ 8204:19692] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 10:43:30.807] [warning] [nspeng ] [ 8204:19692] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 10:43:30.826] [error ] [nspeng ] [ 8204:19692] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 10:43:30.828] [error ] [nspeng ] [ 8204:19692] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 10:43:30.828] [error ] [nspeng ] [ 8204:19692] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 10:43:30.829] [error ] [nspeng ] [ 8204:19692] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 10:43:30.830] [warning] [nspeng ] [ 8204:19692] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 10:43:30.830] [info ] [nspeng ] [ 8204:19692] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 10:43:30.831] [info ] [nspeng ] [ 8204:19692] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 10:43:30.831] [warning] [nspeng ] [ 8204:19692] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 10:43:30.848] [error ] [nspeng ] [ 8204:19692] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 10:43:30.849] [error ] [nspeng ] [ 8204:19692] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 10:43:30.850] [error ] [nspeng ] [ 8204:19692] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 10:43:30.851] [error ] [nspeng ] [ 8204:19692] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 10:43:30.852] [error ] [nspeng ] [ 8204:19692] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 10:43:30.852] [info ] [nspeng ] [ 8204:19692] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 11:57:58.379] [info ] [nspeng ] [ 8204:32440] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 11:57:58.380] [info ] [nspeng ] [ 8204:32440] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 11:57:58.380] [warning] [nspeng ] [ 8204:32440] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 11:57:58.394] [error ] [nspeng ] [ 8204:32440] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 11:57:58.395] [error ] [nspeng ] [ 8204:32440] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 11:57:58.395] [error ] [nspeng ] [ 8204:32440] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 11:57:58.396] [error ] [nspeng ] [ 8204:32440] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 11:57:58.397] [warning] [nspeng ] [ 8204:32440] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 11:57:58.397] [info ] [nspeng ] [ 8204:32440] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 11:57:58.397] [info ] [nspeng ] [ 8204:32440] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 11:57:58.397] [warning] [nspeng ] [ 8204:32440] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 11:57:58.412] [error ] [nspeng ] [ 8204:32440] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 11:57:58.414] [error ] [nspeng ] [ 8204:32440] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 11:57:58.414] [error ] [nspeng ] [ 8204:32440] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 11:57:58.415] [error ] [nspeng ] [ 8204:32440] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 11:57:58.416] [error ] [nspeng ] [ 8204:32440] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 11:57:58.417] [info ] [nspeng ] [ 8204:32440] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 11:57:58.908] [info ] [nspeng ] [ 8204:34144] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 11:57:58.909] [info ] [nspeng ] [ 8204:34144] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 11:57:58.909] [warning] [nspeng ] [ 8204:34144] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 11:57:58.929] [error ] [nspeng ] [ 8204:34144] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 11:57:58.930] [error ] [nspeng ] [ 8204:34144] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 11:57:58.931] [error ] [nspeng ] [ 8204:34144] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 11:57:58.932] [error ] [nspeng ] [ 8204:34144] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 11:57:58.933] [warning] [nspeng ] [ 8204:34144] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 11:57:58.933] [info ] [nspeng ] [ 8204:34144] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 11:57:58.933] [info ] [nspeng ] [ 8204:34144] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 11:57:58.933] [warning] [nspeng ] [ 8204:34144] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 11:57:58.953] [error ] [nspeng ] [ 8204:34144] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 11:57:58.954] [error ] [nspeng ] [ 8204:34144] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 11:57:58.956] [error ] [nspeng ] [ 8204:34144] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 11:57:58.957] [error ] [nspeng ] [ 8204:34144] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 11:57:58.958] [error ] [nspeng ] [ 8204:34144] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 11:57:58.959] [info ] [nspeng ] [ 8204:34144] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 11:57:59.600] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 11:57:59.600] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 11:57:59.600] [warning] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 11:57:59.621] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 11:57:59.623] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 11:57:59.624] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 11:57:59.625] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 11:57:59.625] [warning] [nspeng ] [ 8204: 4840] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 11:57:59.626] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 11:57:59.626] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 11:57:59.626] [warning] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 11:57:59.646] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 11:57:59.647] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 11:57:59.648] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 11:57:59.649] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 11:57:59.649] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 11:57:59.650] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 11:57:59.657] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 11:57:59.657] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 11:57:59.657] [warning] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 11:57:59.674] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 11:57:59.675] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 11:57:59.676] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 11:57:59.677] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 11:57:59.678] [warning] [nspeng ] [ 8204: 4840] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 11:57:59.678] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 11:57:59.678] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 11:57:59.678] [warning] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 11:57:59.699] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 11:57:59.700] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 11:57:59.701] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 11:57:59.701] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 11:57:59.702] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 11:57:59.703] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 11:57:59.708] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 11:57:59.717] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 11:57:59.721] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 11:57:59.725] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 11:57:59.729] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 11:57:59.733] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 11:57:59.737] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 11:57:59.737] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 11:57:59.737] [warning] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 11:57:59.754] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 11:57:59.754] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 11:57:59.755] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 11:57:59.756] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 11:57:59.757] [warning] [nspeng ] [ 8204: 4840] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 11:57:59.757] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 11:57:59.758] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 11:57:59.758] [warning] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 11:57:59.777] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 11:57:59.777] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 11:57:59.778] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 11:57:59.779] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 11:57:59.785] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 11:57:59.789] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 11:57:59.794] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 11:57:59.800] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 11:57:59.805] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 11:57:59.809] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 11:57:59.811] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050111575900.ncl' [2025-05-01 11:57:59.811] [error ] [nspeng ] [ 8204: 4840] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050111575900.ncl [2025-05-01 11:57:59.812] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050111575900.ncl' [2025-05-01 11:57:59.812] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 11:57:59.812] [info ] [nspeng ] [ 8204: 4840] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 11:58:00.473] [info ] [nspeng ] [ 8204:14032] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 11:58:00.473] [info ] [nspeng ] [ 8204:14032] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 11:58:00.473] [warning] [nspeng ] [ 8204:14032] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 11:58:00.501] [error ] [nspeng ] [ 8204:14032] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 11:58:00.502] [error ] [nspeng ] [ 8204:14032] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 11:58:00.503] [error ] [nspeng ] [ 8204:14032] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 11:58:00.504] [error ] [nspeng ] [ 8204:14032] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 11:58:00.505] [warning] [nspeng ] [ 8204:14032] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 11:58:00.505] [info ] [nspeng ] [ 8204:14032] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 11:58:00.505] [info ] [nspeng ] [ 8204:14032] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 11:58:00.505] [warning] [nspeng ] [ 8204:14032] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 11:58:00.530] [error ] [nspeng ] [ 8204:14032] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 11:58:00.531] [error ] [nspeng ] [ 8204:14032] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 11:58:00.532] [error ] [nspeng ] [ 8204:14032] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 11:58:00.533] [error ] [nspeng ] [ 8204:14032] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 11:58:00.534] [error ] [nspeng ] [ 8204:14032] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 11:58:00.535] [info ] [nspeng ] [ 8204:14032] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 12:05:05.069] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 12:05:05.069] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 12:05:05.069] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 12:05:05.097] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 12:05:05.098] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 12:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 12:05:05.100] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 12:05:05.100] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 12:05:05.100] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 12:05:05.100] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 12:05:05.100] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 12:05:05.117] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 12:05:05.117] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 12:05:05.118] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 12:05:05.119] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 12:05:05.120] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 12:05:05.121] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 12:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 12:05:05.129] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 12:05:05.133] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 12:05:05.137] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 12:05:05.141] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 12:05:05.144] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 12:05:05.148] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 12:05:05.148] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 12:05:05.148] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 12:05:05.165] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 12:05:05.166] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 12:05:05.167] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 12:05:05.168] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 12:05:05.169] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 12:05:05.169] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 12:05:05.169] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 12:05:05.169] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 12:05:05.187] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 12:05:05.188] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 12:05:05.189] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 12:05:05.190] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 12:05:05.195] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 12:05:05.199] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 12:05:05.204] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 12:05:05.207] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 12:05:05.210] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 12:05:05.214] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 12:05:05.215] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050112050500.ncl' [2025-05-01 12:05:05.215] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050112050500.ncl [2025-05-01 12:05:05.216] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050112050500.ncl' [2025-05-01 12:05:05.217] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 12:05:05.217] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 14:25:58.227] [info ] [nspeng ] [ 8204:32424] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 14:25:58.228] [info ] [nspeng ] [ 8204:32424] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 14:25:58.228] [warning] [nspeng ] [ 8204:32424] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 14:25:58.243] [error ] [nspeng ] [ 8204:32424] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 14:25:58.244] [error ] [nspeng ] [ 8204:32424] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 14:25:58.244] [error ] [nspeng ] [ 8204:32424] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 14:25:58.245] [error ] [nspeng ] [ 8204:32424] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 14:25:58.246] [warning] [nspeng ] [ 8204:32424] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 14:25:58.246] [info ] [nspeng ] [ 8204:32424] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 14:25:58.247] [info ] [nspeng ] [ 8204:32424] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 14:25:58.247] [warning] [nspeng ] [ 8204:32424] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 14:25:58.263] [error ] [nspeng ] [ 8204:32424] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 14:25:58.264] [error ] [nspeng ] [ 8204:32424] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 14:25:58.265] [error ] [nspeng ] [ 8204:32424] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 14:25:58.266] [error ] [nspeng ] [ 8204:32424] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 14:25:58.267] [error ] [nspeng ] [ 8204:32424] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 14:25:58.268] [info ] [nspeng ] [ 8204:32424] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 15:25:58.262] [info ] [nspeng ] [ 8204:24996] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 15:25:58.262] [info ] [nspeng ] [ 8204:24996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:25:58.262] [warning] [nspeng ] [ 8204:24996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:25:58.280] [error ] [nspeng ] [ 8204:24996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:25:58.281] [error ] [nspeng ] [ 8204:24996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:25:58.282] [error ] [nspeng ] [ 8204:24996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:25:58.283] [error ] [nspeng ] [ 8204:24996] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 15:25:58.283] [warning] [nspeng ] [ 8204:24996] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 15:25:58.283] [info ] [nspeng ] [ 8204:24996] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 15:25:58.284] [info ] [nspeng ] [ 8204:24996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:25:58.284] [warning] [nspeng ] [ 8204:24996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:25:58.303] [error ] [nspeng ] [ 8204:24996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:25:58.303] [error ] [nspeng ] [ 8204:24996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:25:58.304] [error ] [nspeng ] [ 8204:24996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:25:58.305] [error ] [nspeng ] [ 8204:24996] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 15:25:58.306] [error ] [nspeng ] [ 8204:24996] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 15:25:58.307] [info ] [nspeng ] [ 8204:24996] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 15:51:29.794] [info ] [nspeng ] [ 8204:32796] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 15:51:29.794] [info ] [nspeng ] [ 8204:32796] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:51:29.795] [warning] [nspeng ] [ 8204:32796] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:51:29.809] [error ] [nspeng ] [ 8204:32796] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:51:29.810] [error ] [nspeng ] [ 8204:32796] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:51:29.811] [error ] [nspeng ] [ 8204:32796] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:51:29.812] [error ] [nspeng ] [ 8204:32796] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 15:51:29.813] [warning] [nspeng ] [ 8204:32796] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 15:51:29.813] [info ] [nspeng ] [ 8204:32796] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 15:51:29.813] [info ] [nspeng ] [ 8204:32796] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:51:29.813] [warning] [nspeng ] [ 8204:32796] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:51:29.827] [error ] [nspeng ] [ 8204:32796] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:51:29.828] [error ] [nspeng ] [ 8204:32796] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:51:29.829] [error ] [nspeng ] [ 8204:32796] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:51:29.830] [error ] [nspeng ] [ 8204:32796] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 15:51:29.830] [error ] [nspeng ] [ 8204:32796] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 15:51:29.831] [info ] [nspeng ] [ 8204:32796] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 15:57:58.663] [info ] [nspeng ] [ 8204:28084] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 15:57:58.663] [info ] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:57:58.663] [warning] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:57:58.680] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:57:58.681] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:57:58.682] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:57:58.683] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 15:57:58.684] [warning] [nspeng ] [ 8204:28084] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 15:57:58.684] [info ] [nspeng ] [ 8204:28084] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 15:57:58.684] [info ] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:57:58.684] [warning] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:57:58.699] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:57:58.700] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:57:58.701] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:57:58.702] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 15:57:58.702] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 15:57:58.703] [info ] [nspeng ] [ 8204:28084] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 15:57:59.183] [info ] [nspeng ] [ 8204:28084] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 15:57:59.183] [info ] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:57:59.183] [warning] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:57:59.198] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:57:59.199] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:57:59.200] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:57:59.201] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 15:57:59.202] [warning] [nspeng ] [ 8204:28084] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 15:57:59.202] [info ] [nspeng ] [ 8204:28084] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 15:57:59.202] [info ] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:57:59.202] [warning] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:57:59.220] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:57:59.221] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:57:59.222] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:57:59.223] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 15:57:59.224] [error ] [nspeng ] [ 8204:28084] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 15:57:59.225] [info ] [nspeng ] [ 8204:28084] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 15:57:59.720] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 15:57:59.720] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:57:59.720] [warning] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:57:59.742] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:57:59.743] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:57:59.744] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:57:59.745] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 15:57:59.746] [warning] [nspeng ] [ 8204:31504] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 15:57:59.746] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 15:57:59.746] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:57:59.747] [warning] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:57:59.768] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:57:59.769] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:57:59.770] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:57:59.771] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 15:57:59.772] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 15:57:59.773] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 15:57:59.780] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 15:57:59.780] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:57:59.780] [warning] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:57:59.801] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:57:59.802] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:57:59.803] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:57:59.804] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 15:57:59.805] [warning] [nspeng ] [ 8204:31504] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 15:57:59.805] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 15:57:59.805] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:57:59.806] [warning] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:57:59.828] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:57:59.829] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:57:59.830] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:57:59.831] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 15:57:59.832] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 15:57:59.833] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 15:57:59.837] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 15:57:59.842] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 15:57:59.846] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 15:57:59.849] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 15:57:59.854] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 15:57:59.858] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 15:57:59.862] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 15:57:59.863] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:57:59.863] [warning] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:57:59.883] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:57:59.884] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:57:59.885] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:57:59.886] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 15:57:59.887] [warning] [nspeng ] [ 8204:31504] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 15:57:59.887] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 15:57:59.888] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:57:59.888] [warning] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:57:59.908] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:57:59.908] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:57:59.909] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:57:59.910] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 15:57:59.916] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 15:57:59.921] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 15:57:59.925] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 15:57:59.929] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 15:57:59.933] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 15:57:59.937] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 15:57:59.938] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050115575900.ncl' [2025-05-01 15:57:59.938] [error ] [nspeng ] [ 8204:31504] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050115575900.ncl [2025-05-01 15:57:59.939] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050115575900.ncl' [2025-05-01 15:57:59.939] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 15:57:59.939] [info ] [nspeng ] [ 8204:31504] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 15:58:00.523] [info ] [nspeng ] [ 8204:32420] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 15:58:00.524] [info ] [nspeng ] [ 8204:32420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:58:00.524] [warning] [nspeng ] [ 8204:32420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:58:00.552] [error ] [nspeng ] [ 8204:32420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:58:00.553] [error ] [nspeng ] [ 8204:32420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:58:00.554] [error ] [nspeng ] [ 8204:32420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:58:00.556] [error ] [nspeng ] [ 8204:32420] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 15:58:00.557] [warning] [nspeng ] [ 8204:32420] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 15:58:00.557] [info ] [nspeng ] [ 8204:32420] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 15:58:00.557] [info ] [nspeng ] [ 8204:32420] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 15:58:00.557] [warning] [nspeng ] [ 8204:32420] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 15:58:00.587] [error ] [nspeng ] [ 8204:32420] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 15:58:00.588] [error ] [nspeng ] [ 8204:32420] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 15:58:00.589] [error ] [nspeng ] [ 8204:32420] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 15:58:00.590] [error ] [nspeng ] [ 8204:32420] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 15:58:00.591] [error ] [nspeng ] [ 8204:32420] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 15:58:00.593] [info ] [nspeng ] [ 8204:32420] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 16:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 16:05:05.071] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 16:05:05.071] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 16:05:05.099] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 16:05:05.102] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 16:05:05.109] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 16:05:05.110] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 16:05:05.111] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 16:05:05.111] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 16:05:05.111] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 16:05:05.111] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 16:05:05.127] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 16:05:05.128] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 16:05:05.129] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 16:05:05.129] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 16:05:05.130] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 16:05:05.131] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 16:05:05.136] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 16:05:05.140] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 16:05:05.144] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 16:05:05.147] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 16:05:05.152] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 16:05:05.156] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 16:05:05.160] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 16:05:05.160] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 16:05:05.160] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 16:05:05.178] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 16:05:05.179] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 16:05:05.180] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 16:05:05.181] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 16:05:05.182] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 16:05:05.182] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 16:05:05.182] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 16:05:05.183] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 16:05:05.198] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 16:05:05.199] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 16:05:05.200] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 16:05:05.201] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 16:05:05.206] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 16:05:05.210] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 16:05:05.213] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 16:05:05.217] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 16:05:05.221] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 16:05:05.228] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 16:05:05.229] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050116050500.ncl' [2025-05-01 16:05:05.229] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050116050500.ncl [2025-05-01 16:05:05.230] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050116050500.ncl' [2025-05-01 16:05:05.230] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 16:05:05.230] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 19:57:58.947] [info ] [nspeng ] [ 8204:28760] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 19:57:58.948] [info ] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 19:57:58.948] [warning] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 19:57:58.963] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 19:57:58.964] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 19:57:58.965] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 19:57:58.965] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 19:57:58.966] [warning] [nspeng ] [ 8204:28760] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 19:57:58.966] [info ] [nspeng ] [ 8204:28760] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 19:57:58.966] [info ] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 19:57:58.967] [warning] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 19:57:58.980] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 19:57:58.981] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 19:57:58.982] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 19:57:58.983] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 19:57:58.983] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 19:57:58.984] [info ] [nspeng ] [ 8204:28760] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 19:57:59.435] [info ] [nspeng ] [ 8204:28760] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 19:57:59.435] [info ] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 19:57:59.435] [warning] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 19:57:59.450] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 19:57:59.451] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 19:57:59.452] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 19:57:59.453] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 19:57:59.454] [warning] [nspeng ] [ 8204:28760] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 19:57:59.454] [info ] [nspeng ] [ 8204:28760] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 19:57:59.454] [info ] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 19:57:59.454] [warning] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 19:57:59.469] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 19:57:59.470] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 19:57:59.471] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 19:57:59.472] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 19:57:59.473] [error ] [nspeng ] [ 8204:28760] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 19:57:59.473] [info ] [nspeng ] [ 8204:28760] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 19:57:59.976] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 19:57:59.976] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 19:57:59.976] [warning] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 19:58:00.000] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 19:58:00.002] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 19:58:00.003] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 19:58:00.005] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 19:58:00.006] [warning] [nspeng ] [ 8204:29556] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 19:58:00.006] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 19:58:00.006] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 19:58:00.006] [warning] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 19:58:00.034] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 19:58:00.035] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 19:58:00.036] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 19:58:00.037] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 19:58:00.038] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 19:58:00.039] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 19:58:00.048] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 19:58:00.048] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 19:58:00.048] [warning] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 19:58:00.068] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 19:58:00.069] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 19:58:00.069] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 19:58:00.070] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 19:58:00.072] [warning] [nspeng ] [ 8204:29556] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 19:58:00.072] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 19:58:00.072] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 19:58:00.072] [warning] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 19:58:00.093] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 19:58:00.094] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 19:58:00.095] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 19:58:00.096] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 19:58:00.096] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 19:58:00.097] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 19:58:00.103] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 19:58:00.110] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 19:58:00.115] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 19:58:00.119] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 19:58:00.123] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 19:58:00.131] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 19:58:00.134] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 19:58:00.134] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 19:58:00.135] [warning] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 19:58:00.156] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 19:58:00.156] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 19:58:00.157] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 19:58:00.158] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 19:58:00.159] [warning] [nspeng ] [ 8204:29556] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 19:58:00.159] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 19:58:00.160] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 19:58:00.160] [warning] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 19:58:00.178] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 19:58:00.179] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 19:58:00.180] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 19:58:00.181] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 19:58:00.187] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 19:58:00.208] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 19:58:00.212] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 19:58:00.217] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 19:58:00.221] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 19:58:00.225] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 19:58:00.227] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050119580000.ncl' [2025-05-01 19:58:00.227] [error ] [nspeng ] [ 8204:29556] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050119580000.ncl [2025-05-01 19:58:00.228] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050119580000.ncl' [2025-05-01 19:58:00.228] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 19:58:00.228] [info ] [nspeng ] [ 8204:29556] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 19:58:00.795] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 19:58:00.795] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 19:58:00.795] [warning] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 19:58:00.823] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 19:58:00.824] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 19:58:00.825] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 19:58:00.826] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 19:58:00.827] [warning] [nspeng ] [ 8204:13388] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 19:58:00.827] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 19:58:00.828] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 19:58:00.828] [warning] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 19:58:00.851] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 19:58:00.852] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 19:58:00.854] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 19:58:00.855] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 19:58:00.856] [error ] [nspeng ] [ 8204:13388] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 19:58:00.857] [info ] [nspeng ] [ 8204:13388] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 20:05:05.048] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 20:05:05.048] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 20:05:05.048] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 20:05:05.071] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 20:05:05.072] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 20:05:05.072] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 20:05:05.073] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 20:05:05.074] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 20:05:05.074] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 20:05:05.074] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 20:05:05.074] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 20:05:05.089] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 20:05:05.090] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 20:05:05.091] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 20:05:05.092] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 20:05:05.092] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 20:05:05.093] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 20:05:05.097] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 20:05:05.101] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 20:05:05.105] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 20:05:05.108] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 20:05:05.112] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 20:05:05.115] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 20:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 20:05:05.119] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 20:05:05.119] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 20:05:05.131] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 20:05:05.132] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 20:05:05.133] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 20:05:05.133] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 20:05:05.134] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 20:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 20:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 20:05:05.135] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 20:05:05.150] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 20:05:05.150] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 20:05:05.151] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 20:05:05.152] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 20:05:05.166] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 20:05:05.171] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 20:05:05.192] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 20:05:05.196] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 20:05:05.199] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 20:05:05.202] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 20:05:05.203] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050120050500.ncl' [2025-05-01 20:05:05.203] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050120050500.ncl [2025-05-01 20:05:05.204] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050120050500.ncl' [2025-05-01 20:05:05.205] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 20:05:05.205] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 23:57:59.212] [info ] [nspeng ] [ 8204:23948] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 23:57:59.213] [info ] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 23:57:59.213] [warning] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 23:57:59.226] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 23:57:59.226] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 23:57:59.227] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 23:57:59.228] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 23:57:59.228] [warning] [nspeng ] [ 8204:23948] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 23:57:59.228] [info ] [nspeng ] [ 8204:23948] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 23:57:59.230] [info ] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 23:57:59.230] [warning] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 23:57:59.241] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 23:57:59.242] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 23:57:59.243] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 23:57:59.244] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 23:57:59.245] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 23:57:59.246] [info ] [nspeng ] [ 8204:23948] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 23:57:59.737] [info ] [nspeng ] [ 8204:23948] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 23:57:59.737] [info ] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 23:57:59.737] [warning] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 23:57:59.758] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 23:57:59.758] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 23:57:59.759] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 23:57:59.760] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 23:57:59.761] [warning] [nspeng ] [ 8204:23948] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 23:57:59.761] [info ] [nspeng ] [ 8204:23948] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 23:57:59.761] [info ] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 23:57:59.762] [warning] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 23:57:59.804] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 23:57:59.833] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 23:57:59.859] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 23:57:59.875] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 23:57:59.876] [error ] [nspeng ] [ 8204:23948] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 23:57:59.877] [info ] [nspeng ] [ 8204:23948] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 23:58:00.326] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 23:58:00.326] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 23:58:00.326] [warning] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 23:58:00.347] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 23:58:00.348] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 23:58:00.348] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 23:58:00.349] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 23:58:00.350] [warning] [nspeng ] [ 8204: 3368] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 23:58:00.350] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 23:58:00.350] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 23:58:00.350] [warning] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 23:58:00.368] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 23:58:00.370] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 23:58:00.371] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 23:58:00.372] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 23:58:00.373] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 23:58:00.373] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 23:58:00.380] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 23:58:00.380] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 23:58:00.380] [warning] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 23:58:00.397] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 23:58:00.398] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 23:58:00.399] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 23:58:00.400] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 23:58:00.401] [warning] [nspeng ] [ 8204: 3368] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 23:58:00.401] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 23:58:00.401] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 23:58:00.401] [warning] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 23:58:00.422] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 23:58:00.423] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 23:58:00.424] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 23:58:00.425] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 23:58:00.426] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 23:58:00.427] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-01 23:58:00.432] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 23:58:00.441] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-01 23:58:00.446] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-01 23:58:00.450] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-01 23:58:00.454] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-01 23:58:00.457] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-01 23:58:00.461] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-01 23:58:00.461] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 23:58:00.461] [warning] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 23:58:00.482] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 23:58:00.483] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 23:58:00.483] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 23:58:00.484] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 23:58:00.485] [warning] [nspeng ] [ 8204: 3368] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 23:58:00.485] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 23:58:00.485] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 23:58:00.485] [warning] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 23:58:00.504] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 23:58:00.505] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 23:58:00.506] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 23:58:00.507] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-01 23:58:00.513] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-01 23:58:00.517] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-01 23:58:00.522] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-01 23:58:00.525] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-01 23:58:00.530] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-01 23:58:00.534] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-01 23:58:00.536] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050123580000.ncl' [2025-05-01 23:58:00.536] [error ] [nspeng ] [ 8204: 3368] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050123580000.ncl [2025-05-01 23:58:00.537] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050123580000.ncl' [2025-05-01 23:58:00.537] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-01 23:58:00.537] [info ] [nspeng ] [ 8204: 3368] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-01 23:58:01.153] [info ] [nspeng ] [ 8204:32396] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-01 23:58:01.153] [info ] [nspeng ] [ 8204:32396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 23:58:01.153] [warning] [nspeng ] [ 8204:32396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 23:58:01.179] [error ] [nspeng ] [ 8204:32396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 23:58:01.192] [error ] [nspeng ] [ 8204:32396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 23:58:01.193] [error ] [nspeng ] [ 8204:32396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 23:58:01.195] [error ] [nspeng ] [ 8204:32396] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-01 23:58:01.195] [warning] [nspeng ] [ 8204:32396] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-01 23:58:01.195] [info ] [nspeng ] [ 8204:32396] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-01 23:58:01.196] [info ] [nspeng ] [ 8204:32396] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-01 23:58:01.196] [warning] [nspeng ] [ 8204:32396] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-01 23:58:01.218] [error ] [nspeng ] [ 8204:32396] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-01 23:58:01.221] [error ] [nspeng ] [ 8204:32396] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-01 23:58:01.222] [error ] [nspeng ] [ 8204:32396] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-01 23:58:01.223] [error ] [nspeng ] [ 8204:32396] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-01 23:58:01.224] [error ] [nspeng ] [ 8204:32396] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-01 23:58:01.225] [info ] [nspeng ] [ 8204:32396] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 00:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 00:05:05.004] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 00:05:05.004] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 00:05:05.019] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 00:05:05.021] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 00:05:05.021] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 00:05:05.022] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 00:05:05.023] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 00:05:05.023] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 00:05:05.023] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 00:05:05.023] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 00:05:05.037] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 00:05:05.038] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 00:05:05.039] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 00:05:05.039] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 00:05:05.041] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 00:05:05.042] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 00:05:05.046] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 00:05:05.050] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 00:05:05.055] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 00:05:05.059] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 00:05:05.064] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 00:05:05.068] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 00:05:05.072] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 00:05:05.072] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 00:05:05.072] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 00:05:05.087] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 00:05:05.089] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 00:05:05.091] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 00:05:05.092] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 00:05:05.092] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 00:05:05.093] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 00:05:05.093] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 00:05:05.093] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 00:05:05.108] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 00:05:05.109] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 00:05:05.111] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 00:05:05.112] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 00:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 00:05:05.122] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 00:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 00:05:05.129] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 00:05:05.134] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 00:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 00:05:05.139] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050200050500.ncl' [2025-05-02 00:05:05.139] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050200050500.ncl [2025-05-02 00:05:05.140] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050200050500.ncl' [2025-05-02 00:05:05.140] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 00:05:05.140] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 00:38:03.523] [info ] [nspeng ] [ 8204:22284] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 00:38:03.523] [info ] [nspeng ] [ 8204:22284] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 00:38:03.523] [warning] [nspeng ] [ 8204:22284] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 00:38:03.538] [error ] [nspeng ] [ 8204:22284] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 00:38:03.539] [error ] [nspeng ] [ 8204:22284] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 00:38:03.540] [error ] [nspeng ] [ 8204:22284] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 00:38:03.541] [error ] [nspeng ] [ 8204:22284] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 00:38:03.542] [warning] [nspeng ] [ 8204:22284] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 00:38:03.542] [info ] [nspeng ] [ 8204:22284] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 00:38:03.542] [info ] [nspeng ] [ 8204:22284] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 00:38:03.542] [warning] [nspeng ] [ 8204:22284] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 00:38:03.558] [error ] [nspeng ] [ 8204:22284] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 00:38:03.558] [error ] [nspeng ] [ 8204:22284] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 00:38:03.559] [error ] [nspeng ] [ 8204:22284] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 00:38:03.560] [error ] [nspeng ] [ 8204:22284] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 00:38:03.561] [error ] [nspeng ] [ 8204:22284] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 00:38:03.562] [info ] [nspeng ] [ 8204:22284] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 01:53:27.572] [info ] [nspeng ] [ 8204:17872] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 01:53:27.572] [info ] [nspeng ] [ 8204:17872] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 01:53:27.572] [warning] [nspeng ] [ 8204:17872] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 01:53:27.586] [error ] [nspeng ] [ 8204:17872] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 01:53:27.587] [error ] [nspeng ] [ 8204:17872] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 01:53:27.588] [error ] [nspeng ] [ 8204:17872] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 01:53:27.589] [error ] [nspeng ] [ 8204:17872] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 01:53:27.590] [warning] [nspeng ] [ 8204:17872] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 01:53:27.590] [info ] [nspeng ] [ 8204:17872] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 01:53:27.590] [info ] [nspeng ] [ 8204:17872] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 01:53:27.591] [warning] [nspeng ] [ 8204:17872] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 01:53:27.603] [error ] [nspeng ] [ 8204:17872] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 01:53:27.604] [error ] [nspeng ] [ 8204:17872] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 01:53:27.605] [error ] [nspeng ] [ 8204:17872] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 01:53:27.606] [error ] [nspeng ] [ 8204:17872] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 01:53:27.606] [error ] [nspeng ] [ 8204:17872] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 01:53:27.607] [info ] [nspeng ] [ 8204:17872] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:08:02.331] [info ] [nspeng ] [ 8204:34584] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:08:02.331] [info ] [nspeng ] [ 8204:34584] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:08:02.331] [warning] [nspeng ] [ 8204:34584] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:08:02.344] [error ] [nspeng ] [ 8204:34584] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:08:02.345] [error ] [nspeng ] [ 8204:34584] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:08:02.346] [error ] [nspeng ] [ 8204:34584] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:08:02.347] [error ] [nspeng ] [ 8204:34584] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:08:02.348] [warning] [nspeng ] [ 8204:34584] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:08:02.348] [info ] [nspeng ] [ 8204:34584] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:08:02.348] [info ] [nspeng ] [ 8204:34584] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:08:02.348] [warning] [nspeng ] [ 8204:34584] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:08:02.361] [error ] [nspeng ] [ 8204:34584] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:08:02.362] [error ] [nspeng ] [ 8204:34584] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:08:02.363] [error ] [nspeng ] [ 8204:34584] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:08:02.364] [error ] [nspeng ] [ 8204:34584] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:08:02.364] [error ] [nspeng ] [ 8204:34584] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:08:02.365] [info ] [nspeng ] [ 8204:34584] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:15:22.423] [info ] [nspeng ] [ 8204:17248] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:15:22.423] [info ] [nspeng ] [ 8204:17248] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:15:22.423] [warning] [nspeng ] [ 8204:17248] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:15:22.444] [error ] [nspeng ] [ 8204:17248] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:15:22.445] [error ] [nspeng ] [ 8204:17248] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:15:22.446] [error ] [nspeng ] [ 8204:17248] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:15:22.446] [error ] [nspeng ] [ 8204:17248] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:15:22.447] [warning] [nspeng ] [ 8204:17248] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:15:22.447] [info ] [nspeng ] [ 8204:17248] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:15:22.447] [info ] [nspeng ] [ 8204:17248] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:15:22.448] [warning] [nspeng ] [ 8204:17248] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:15:22.461] [error ] [nspeng ] [ 8204:17248] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:15:22.462] [error ] [nspeng ] [ 8204:17248] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:15:22.462] [error ] [nspeng ] [ 8204:17248] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:15:22.463] [error ] [nspeng ] [ 8204:17248] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:15:22.464] [error ] [nspeng ] [ 8204:17248] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:15:22.465] [info ] [nspeng ] [ 8204:17248] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:24:36.135] [info ] [nspeng ] [ 8204:32112] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:24:36.135] [info ] [nspeng ] [ 8204:32112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:24:36.135] [warning] [nspeng ] [ 8204:32112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:24:36.149] [error ] [nspeng ] [ 8204:32112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:24:36.150] [error ] [nspeng ] [ 8204:32112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:24:36.151] [error ] [nspeng ] [ 8204:32112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:24:36.152] [error ] [nspeng ] [ 8204:32112] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:24:36.152] [warning] [nspeng ] [ 8204:32112] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:24:36.152] [info ] [nspeng ] [ 8204:32112] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:24:36.153] [info ] [nspeng ] [ 8204:32112] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:24:36.153] [warning] [nspeng ] [ 8204:32112] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:24:36.164] [error ] [nspeng ] [ 8204:32112] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:24:36.165] [error ] [nspeng ] [ 8204:32112] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:24:36.166] [error ] [nspeng ] [ 8204:32112] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:24:36.166] [error ] [nspeng ] [ 8204:32112] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:24:36.167] [error ] [nspeng ] [ 8204:32112] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:24:36.168] [info ] [nspeng ] [ 8204:32112] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:38:44.425] [info ] [nspeng ] [ 8204: 1756] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:44.425] [info ] [nspeng ] [ 8204: 1756] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:44.425] [warning] [nspeng ] [ 8204: 1756] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:44.438] [error ] [nspeng ] [ 8204: 1756] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:44.438] [error ] [nspeng ] [ 8204: 1756] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:44.439] [error ] [nspeng ] [ 8204: 1756] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:44.440] [error ] [nspeng ] [ 8204: 1756] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:44.441] [warning] [nspeng ] [ 8204: 1756] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:44.441] [info ] [nspeng ] [ 8204: 1756] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:44.441] [info ] [nspeng ] [ 8204: 1756] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:44.441] [warning] [nspeng ] [ 8204: 1756] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:44.454] [error ] [nspeng ] [ 8204: 1756] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:44.455] [error ] [nspeng ] [ 8204: 1756] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:44.455] [error ] [nspeng ] [ 8204: 1756] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:44.456] [error ] [nspeng ] [ 8204: 1756] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:38:44.457] [error ] [nspeng ] [ 8204: 1756] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:38:44.457] [info ] [nspeng ] [ 8204: 1756] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:38:45.038] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:45.039] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:45.039] [warning] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:45.058] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:45.059] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:45.060] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:45.061] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:45.061] [warning] [nspeng ] [ 8204: 8032] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:45.062] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:45.062] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:45.062] [warning] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:45.079] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:45.080] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:45.081] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:45.086] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:38:45.086] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:38:45.087] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:38:45.092] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:45.093] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:45.093] [warning] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:45.109] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:45.110] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:45.111] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:45.112] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:45.113] [warning] [nspeng ] [ 8204: 8032] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:45.113] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:45.113] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:45.113] [warning] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:45.131] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:45.132] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:45.132] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:45.133] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:38:45.134] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:38:45.135] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:38:45.140] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:45.144] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 02:38:45.148] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 02:38:45.152] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 02:38:45.154] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 02:38:45.158] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 02:38:45.162] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 02:38:45.162] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:45.162] [warning] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:45.179] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:45.179] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:45.180] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:45.181] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:45.182] [warning] [nspeng ] [ 8204: 8032] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:45.182] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:45.183] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:45.183] [warning] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:45.199] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:45.200] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:45.201] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:45.201] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 02:38:45.207] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 02:38:45.211] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 02:38:45.215] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 02:38:45.221] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 02:38:45.225] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 02:38:45.229] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 02:38:45.230] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050202384500.ncl' [2025-05-02 02:38:45.230] [error ] [nspeng ] [ 8204: 8032] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050202384500.ncl [2025-05-02 02:38:45.231] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050202384500.ncl' [2025-05-02 02:38:45.231] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 02:38:45.231] [info ] [nspeng ] [ 8204: 8032] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 02:38:45.744] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:45.744] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:45.745] [warning] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:45.773] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:45.776] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:45.777] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:45.778] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:45.778] [warning] [nspeng ] [ 8204:11908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:45.779] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:45.779] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:45.779] [warning] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:45.796] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:45.797] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:45.798] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:45.799] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:38:45.799] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:38:45.800] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:38:45.806] [info ] [nspeng ] [ 8204:33720] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:45.806] [info ] [nspeng ] [ 8204:33720] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:45.806] [warning] [nspeng ] [ 8204:33720] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:45.827] [error ] [nspeng ] [ 8204:33720] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:45.828] [error ] [nspeng ] [ 8204:33720] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:45.828] [error ] [nspeng ] [ 8204:33720] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:45.829] [error ] [nspeng ] [ 8204:33720] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:45.830] [warning] [nspeng ] [ 8204:33720] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:45.830] [info ] [nspeng ] [ 8204:33720] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:45.831] [info ] [nspeng ] [ 8204:33720] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:45.831] [warning] [nspeng ] [ 8204:33720] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:45.848] [error ] [nspeng ] [ 8204:33720] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:45.849] [error ] [nspeng ] [ 8204:33720] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:45.850] [error ] [nspeng ] [ 8204:33720] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:45.851] [error ] [nspeng ] [ 8204:33720] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:38:45.852] [error ] [nspeng ] [ 8204:33720] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:38:45.853] [info ] [nspeng ] [ 8204:33720] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:38:46.263] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:46.264] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.264] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.283] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.284] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.286] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.287] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:46.288] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:46.288] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:46.288] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.288] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.308] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.310] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.311] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.312] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:38:46.313] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:38:46.314] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:38:46.339] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:46.339] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.339] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.357] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.358] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.359] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.360] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:46.361] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:46.361] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:46.361] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.361] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.384] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.385] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.386] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.387] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:38:46.388] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:38:46.388] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:38:46.398] [info ] [nspeng ] [ 8204:31020] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:46.398] [info ] [nspeng ] [ 8204:31020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.398] [warning] [nspeng ] [ 8204:31020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.427] [error ] [nspeng ] [ 8204:31020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.428] [error ] [nspeng ] [ 8204:31020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.429] [error ] [nspeng ] [ 8204:31020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.430] [error ] [nspeng ] [ 8204:31020] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:46.431] [warning] [nspeng ] [ 8204:31020] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:46.431] [info ] [nspeng ] [ 8204:31020] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:46.431] [info ] [nspeng ] [ 8204:31020] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.431] [warning] [nspeng ] [ 8204:31020] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.453] [error ] [nspeng ] [ 8204:31020] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.454] [error ] [nspeng ] [ 8204:31020] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.455] [error ] [nspeng ] [ 8204:31020] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.456] [error ] [nspeng ] [ 8204:31020] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:38:46.457] [error ] [nspeng ] [ 8204:31020] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:38:46.458] [info ] [nspeng ] [ 8204:31020] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:38:46.463] [info ] [nspeng ] [ 8204:23680] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:46.464] [info ] [nspeng ] [ 8204:23680] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.464] [warning] [nspeng ] [ 8204:23680] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.486] [error ] [nspeng ] [ 8204:23680] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.487] [error ] [nspeng ] [ 8204:23680] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.488] [error ] [nspeng ] [ 8204:23680] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.490] [error ] [nspeng ] [ 8204:23680] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:46.492] [warning] [nspeng ] [ 8204:23680] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:46.492] [info ] [nspeng ] [ 8204:23680] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:46.492] [info ] [nspeng ] [ 8204:23680] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.492] [warning] [nspeng ] [ 8204:23680] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.515] [error ] [nspeng ] [ 8204:23680] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.516] [error ] [nspeng ] [ 8204:23680] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.517] [error ] [nspeng ] [ 8204:23680] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.518] [error ] [nspeng ] [ 8204:23680] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:38:46.518] [error ] [nspeng ] [ 8204:23680] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:38:46.519] [info ] [nspeng ] [ 8204:23680] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:38:46.527] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:46.527] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.527] [warning] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.566] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.567] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.568] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.569] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:46.571] [warning] [nspeng ] [ 8204:11908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:46.571] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:46.571] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.571] [warning] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.599] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.600] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.600] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.601] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:38:46.602] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:38:46.603] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:38:46.608] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:46.614] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 02:38:46.618] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 02:38:46.623] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 02:38:46.629] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 02:38:46.633] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 02:38:46.638] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 02:38:46.639] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.639] [warning] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.666] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.668] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.669] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.670] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:46.671] [warning] [nspeng ] [ 8204:11908] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:46.671] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:46.672] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.672] [warning] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.699] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.700] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.701] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.702] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 02:38:46.707] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 02:38:46.712] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 02:38:46.716] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 02:38:46.721] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 02:38:46.725] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 02:38:46.729] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 02:38:46.730] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050202384600.ncl' [2025-05-02 02:38:46.730] [error ] [nspeng ] [ 8204:11908] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050202384600.ncl [2025-05-02 02:38:46.731] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050202384600.ncl' [2025-05-02 02:38:46.731] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 02:38:46.731] [info ] [nspeng ] [ 8204:11908] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 02:38:46.751] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:46.751] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.752] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.774] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.775] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.776] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.777] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:46.778] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:46.778] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:46.778] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.778] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.805] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.806] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.807] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.807] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:38:46.808] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:38:46.809] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:38:46.815] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:46.815] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.815] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.832] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.833] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.833] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.834] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:46.835] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:46.835] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:46.835] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.835] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.853] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.854] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.854] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.855] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:38:46.856] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:38:46.857] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 02:38:46.862] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:46.865] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 02:38:46.869] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 02:38:46.873] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 02:38:46.877] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 02:38:46.880] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 02:38:46.883] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 02:38:46.884] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.884] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.901] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.901] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.902] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.904] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:46.905] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:46.905] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:46.905] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.905] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.924] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.925] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.926] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.926] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 02:38:46.931] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 02:38:46.935] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 02:38:46.939] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 02:38:46.943] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 02:38:46.947] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 02:38:46.950] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 02:38:46.952] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050202384600.ncl' [2025-05-02 02:38:46.952] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050202384600.ncl [2025-05-02 02:38:46.952] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050202384600.ncl' [2025-05-02 02:38:46.953] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 02:38:46.953] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 02:38:46.959] [info ] [nspeng ] [ 8204:32504] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 02:38:46.959] [info ] [nspeng ] [ 8204:32504] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.959] [warning] [nspeng ] [ 8204:32504] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.977] [error ] [nspeng ] [ 8204:32504] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.978] [error ] [nspeng ] [ 8204:32504] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.979] [error ] [nspeng ] [ 8204:32504] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:46.980] [error ] [nspeng ] [ 8204:32504] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 02:38:46.980] [warning] [nspeng ] [ 8204:32504] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 02:38:46.980] [info ] [nspeng ] [ 8204:32504] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 02:38:46.981] [info ] [nspeng ] [ 8204:32504] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 02:38:46.981] [warning] [nspeng ] [ 8204:32504] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 02:38:46.997] [error ] [nspeng ] [ 8204:32504] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 02:38:46.998] [error ] [nspeng ] [ 8204:32504] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 02:38:46.999] [error ] [nspeng ] [ 8204:32504] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 02:38:47.000] [error ] [nspeng ] [ 8204:32504] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 02:38:47.001] [error ] [nspeng ] [ 8204:32504] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 02:38:47.002] [info ] [nspeng ] [ 8204:32504] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 03:15:45.366] [info ] [nspeng ] [ 8204:32880] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 03:15:45.367] [info ] [nspeng ] [ 8204:32880] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 03:15:45.367] [warning] [nspeng ] [ 8204:32880] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 03:15:45.380] [error ] [nspeng ] [ 8204:32880] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 03:15:45.381] [error ] [nspeng ] [ 8204:32880] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 03:15:45.382] [error ] [nspeng ] [ 8204:32880] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 03:15:45.383] [error ] [nspeng ] [ 8204:32880] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 03:15:45.384] [warning] [nspeng ] [ 8204:32880] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 03:15:45.384] [info ] [nspeng ] [ 8204:32880] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 03:15:45.384] [info ] [nspeng ] [ 8204:32880] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 03:15:45.384] [warning] [nspeng ] [ 8204:32880] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 03:15:45.397] [error ] [nspeng ] [ 8204:32880] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 03:15:45.398] [error ] [nspeng ] [ 8204:32880] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 03:15:45.399] [error ] [nspeng ] [ 8204:32880] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 03:15:45.399] [error ] [nspeng ] [ 8204:32880] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 03:15:45.400] [error ] [nspeng ] [ 8204:32880] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 03:15:45.401] [info ] [nspeng ] [ 8204:32880] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 03:57:59.484] [info ] [nspeng ] [ 8204:34340] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 03:57:59.485] [info ] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 03:57:59.485] [warning] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 03:57:59.497] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 03:57:59.498] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 03:57:59.499] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 03:57:59.499] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 03:57:59.500] [warning] [nspeng ] [ 8204:34340] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 03:57:59.500] [info ] [nspeng ] [ 8204:34340] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 03:57:59.500] [info ] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 03:57:59.500] [warning] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 03:57:59.514] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 03:57:59.515] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 03:57:59.515] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 03:57:59.516] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 03:57:59.517] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 03:57:59.518] [info ] [nspeng ] [ 8204:34340] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 03:57:59.915] [info ] [nspeng ] [ 8204:34340] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 03:57:59.915] [info ] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 03:57:59.915] [warning] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 03:57:59.929] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 03:57:59.930] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 03:57:59.930] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 03:57:59.931] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 03:57:59.932] [warning] [nspeng ] [ 8204:34340] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 03:57:59.932] [info ] [nspeng ] [ 8204:34340] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 03:57:59.932] [info ] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 03:57:59.932] [warning] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 03:57:59.949] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 03:57:59.949] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 03:57:59.950] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 03:57:59.951] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 03:57:59.952] [error ] [nspeng ] [ 8204:34340] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 03:57:59.953] [info ] [nspeng ] [ 8204:34340] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 03:58:00.361] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 03:58:00.361] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 03:58:00.361] [warning] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 03:58:00.380] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 03:58:00.381] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 03:58:00.381] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 03:58:00.382] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 03:58:00.383] [warning] [nspeng ] [ 8204:33528] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 03:58:00.383] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 03:58:00.384] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 03:58:00.384] [warning] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 03:58:00.401] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 03:58:00.402] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 03:58:00.403] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 03:58:00.404] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 03:58:00.405] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 03:58:00.405] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 03:58:00.410] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 03:58:00.410] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 03:58:00.410] [warning] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 03:58:00.429] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 03:58:00.430] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 03:58:00.431] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 03:58:00.432] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 03:58:00.433] [warning] [nspeng ] [ 8204:33528] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 03:58:00.433] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 03:58:00.433] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 03:58:00.433] [warning] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 03:58:00.450] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 03:58:00.450] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 03:58:00.451] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 03:58:00.452] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 03:58:00.453] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 03:58:00.454] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 03:58:00.459] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 03:58:00.463] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 03:58:00.467] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 03:58:00.471] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 03:58:00.475] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 03:58:00.479] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 03:58:00.483] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 03:58:00.483] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 03:58:00.483] [warning] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 03:58:00.499] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 03:58:00.500] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 03:58:00.501] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 03:58:00.502] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 03:58:00.503] [warning] [nspeng ] [ 8204:33528] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 03:58:00.503] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 03:58:00.503] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 03:58:00.503] [warning] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 03:58:00.521] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 03:58:00.522] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 03:58:00.522] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 03:58:00.523] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 03:58:00.529] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 03:58:00.532] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 03:58:00.536] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 03:58:00.540] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 03:58:00.543] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 03:58:00.547] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 03:58:00.548] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050203580000.ncl' [2025-05-02 03:58:00.548] [error ] [nspeng ] [ 8204:33528] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050203580000.ncl [2025-05-02 03:58:00.549] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050203580000.ncl' [2025-05-02 03:58:00.550] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 03:58:00.550] [info ] [nspeng ] [ 8204:33528] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 03:58:01.075] [info ] [nspeng ] [ 8204:12120] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 03:58:01.075] [info ] [nspeng ] [ 8204:12120] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 03:58:01.075] [warning] [nspeng ] [ 8204:12120] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 03:58:01.101] [error ] [nspeng ] [ 8204:12120] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 03:58:01.103] [error ] [nspeng ] [ 8204:12120] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 03:58:01.103] [error ] [nspeng ] [ 8204:12120] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 03:58:01.105] [error ] [nspeng ] [ 8204:12120] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 03:58:01.105] [warning] [nspeng ] [ 8204:12120] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 03:58:01.106] [info ] [nspeng ] [ 8204:12120] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 03:58:01.106] [info ] [nspeng ] [ 8204:12120] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 03:58:01.106] [warning] [nspeng ] [ 8204:12120] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 03:58:01.126] [error ] [nspeng ] [ 8204:12120] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 03:58:01.127] [error ] [nspeng ] [ 8204:12120] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 03:58:01.128] [error ] [nspeng ] [ 8204:12120] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 03:58:01.129] [error ] [nspeng ] [ 8204:12120] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 03:58:01.130] [error ] [nspeng ] [ 8204:12120] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 03:58:01.130] [info ] [nspeng ] [ 8204:12120] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 04:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 04:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 04:05:05.120] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 04:05:05.144] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 04:05:05.145] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 04:05:05.146] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 04:05:05.147] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 04:05:05.147] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 04:05:05.147] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 04:05:05.147] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 04:05:05.147] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 04:05:05.160] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 04:05:05.161] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 04:05:05.161] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 04:05:05.162] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 04:05:05.163] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 04:05:05.164] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 04:05:05.168] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 04:05:05.171] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 04:05:05.174] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 04:05:05.178] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 04:05:05.181] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 04:05:05.185] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 04:05:05.191] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 04:05:05.191] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 04:05:05.191] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 04:05:05.204] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 04:05:05.205] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 04:05:05.206] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 04:05:05.206] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 04:05:05.207] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 04:05:05.207] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 04:05:05.208] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 04:05:05.208] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 04:05:05.222] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 04:05:05.223] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 04:05:05.223] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 04:05:05.224] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 04:05:05.229] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 04:05:05.232] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 04:05:05.234] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 04:05:05.237] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 04:05:05.240] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 04:05:05.244] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 04:05:05.245] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050204050500.ncl' [2025-05-02 04:05:05.245] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050204050500.ncl [2025-05-02 04:05:05.246] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050204050500.ncl' [2025-05-02 04:05:05.246] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 04:05:05.246] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 04:30:58.321] [info ] [nspeng ] [ 8204:10604] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 04:30:58.321] [info ] [nspeng ] [ 8204:10604] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 04:30:58.321] [warning] [nspeng ] [ 8204:10604] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 04:30:58.334] [error ] [nspeng ] [ 8204:10604] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 04:30:58.334] [error ] [nspeng ] [ 8204:10604] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 04:30:58.335] [error ] [nspeng ] [ 8204:10604] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 04:30:58.336] [error ] [nspeng ] [ 8204:10604] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 04:30:58.337] [warning] [nspeng ] [ 8204:10604] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 04:30:58.337] [info ] [nspeng ] [ 8204:10604] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 04:30:58.337] [info ] [nspeng ] [ 8204:10604] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 04:30:58.337] [warning] [nspeng ] [ 8204:10604] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 04:30:58.352] [error ] [nspeng ] [ 8204:10604] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 04:30:58.353] [error ] [nspeng ] [ 8204:10604] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 04:30:58.353] [error ] [nspeng ] [ 8204:10604] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 04:30:58.354] [error ] [nspeng ] [ 8204:10604] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 04:30:58.355] [error ] [nspeng ] [ 8204:10604] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 04:30:58.356] [info ] [nspeng ] [ 8204:10604] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 07:56:59.455] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 07:56:59.455] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 07:56:59.455] [warning] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 07:56:59.470] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 07:56:59.471] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 07:56:59.472] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 07:56:59.473] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 07:56:59.474] [warning] [nspeng ] [ 8204: 4456] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 07:56:59.474] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 07:56:59.474] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 07:56:59.474] [warning] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 07:56:59.489] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 07:56:59.490] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 07:56:59.490] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 07:56:59.491] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 07:56:59.492] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 07:56:59.493] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 07:57:59.714] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 07:57:59.714] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 07:57:59.714] [warning] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 07:57:59.728] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 07:57:59.728] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 07:57:59.729] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 07:57:59.730] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 07:57:59.731] [warning] [nspeng ] [ 8204: 4456] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 07:57:59.731] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 07:57:59.731] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 07:57:59.731] [warning] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 07:57:59.744] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 07:57:59.744] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 07:57:59.745] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 07:57:59.746] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 07:57:59.747] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 07:57:59.748] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 07:58:00.129] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 07:58:00.129] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 07:58:00.129] [warning] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 07:58:00.146] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 07:58:00.146] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 07:58:00.147] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 07:58:00.148] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 07:58:00.149] [warning] [nspeng ] [ 8204: 4456] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 07:58:00.149] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 07:58:00.149] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 07:58:00.149] [warning] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 07:58:00.164] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 07:58:00.164] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 07:58:00.165] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 07:58:00.166] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 07:58:00.167] [error ] [nspeng ] [ 8204: 4456] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 07:58:00.168] [info ] [nspeng ] [ 8204: 4456] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 07:58:00.558] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 07:58:00.558] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 07:58:00.558] [warning] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 07:58:00.578] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 07:58:00.584] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 07:58:00.585] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 07:58:00.586] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 07:58:00.587] [warning] [nspeng ] [ 8204:31276] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 07:58:00.587] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 07:58:00.587] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 07:58:00.587] [warning] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 07:58:00.603] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 07:58:00.604] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 07:58:00.605] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 07:58:00.605] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 07:58:00.606] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 07:58:00.606] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 07:58:00.612] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 07:58:00.612] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 07:58:00.612] [warning] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 07:58:00.630] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 07:58:00.631] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 07:58:00.632] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 07:58:00.633] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 07:58:00.633] [warning] [nspeng ] [ 8204:31276] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 07:58:00.633] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 07:58:00.634] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 07:58:00.634] [warning] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 07:58:00.651] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 07:58:00.652] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 07:58:00.653] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 07:58:00.654] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 07:58:00.655] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 07:58:00.656] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 07:58:00.661] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 07:58:00.665] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 07:58:00.669] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 07:58:00.673] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 07:58:00.680] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 07:58:00.684] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 07:58:00.688] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 07:58:00.689] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 07:58:00.689] [warning] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 07:58:00.705] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 07:58:00.706] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 07:58:00.706] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 07:58:00.707] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 07:58:00.708] [warning] [nspeng ] [ 8204:31276] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 07:58:00.708] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 07:58:00.709] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 07:58:00.709] [warning] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 07:58:00.728] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 07:58:00.729] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 07:58:00.730] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 07:58:00.731] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 07:58:00.736] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 07:58:00.740] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 07:58:00.744] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 07:58:00.748] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 07:58:00.755] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 07:58:00.759] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 07:58:00.760] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050207580000.ncl' [2025-05-02 07:58:00.760] [error ] [nspeng ] [ 8204:31276] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050207580000.ncl [2025-05-02 07:58:00.761] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050207580000.ncl' [2025-05-02 07:58:00.761] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 07:58:00.761] [info ] [nspeng ] [ 8204:31276] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 07:58:01.235] [info ] [nspeng ] [ 8204:19576] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 07:58:01.235] [info ] [nspeng ] [ 8204:19576] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 07:58:01.236] [warning] [nspeng ] [ 8204:19576] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 07:58:01.261] [error ] [nspeng ] [ 8204:19576] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 07:58:01.262] [error ] [nspeng ] [ 8204:19576] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 07:58:01.262] [error ] [nspeng ] [ 8204:19576] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 07:58:01.264] [error ] [nspeng ] [ 8204:19576] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 07:58:01.265] [warning] [nspeng ] [ 8204:19576] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 07:58:01.265] [info ] [nspeng ] [ 8204:19576] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 07:58:01.265] [info ] [nspeng ] [ 8204:19576] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 07:58:01.266] [warning] [nspeng ] [ 8204:19576] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 07:58:01.285] [error ] [nspeng ] [ 8204:19576] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 07:58:01.286] [error ] [nspeng ] [ 8204:19576] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 07:58:01.286] [error ] [nspeng ] [ 8204:19576] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 07:58:01.287] [error ] [nspeng ] [ 8204:19576] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 07:58:01.288] [error ] [nspeng ] [ 8204:19576] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 07:58:01.289] [info ] [nspeng ] [ 8204:19576] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 08:03:01.429] [info ] [nspeng ] [ 8204:33520] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 08:03:01.429] [info ] [nspeng ] [ 8204:33520] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 08:03:01.429] [warning] [nspeng ] [ 8204:33520] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 08:03:01.442] [error ] [nspeng ] [ 8204:33520] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 08:03:01.443] [error ] [nspeng ] [ 8204:33520] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 08:03:01.444] [error ] [nspeng ] [ 8204:33520] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 08:03:01.445] [error ] [nspeng ] [ 8204:33520] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 08:03:01.446] [warning] [nspeng ] [ 8204:33520] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 08:03:01.446] [info ] [nspeng ] [ 8204:33520] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 08:03:01.446] [info ] [nspeng ] [ 8204:33520] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 08:03:01.446] [warning] [nspeng ] [ 8204:33520] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 08:03:01.459] [error ] [nspeng ] [ 8204:33520] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 08:03:01.460] [error ] [nspeng ] [ 8204:33520] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 08:03:01.460] [error ] [nspeng ] [ 8204:33520] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 08:03:01.461] [error ] [nspeng ] [ 8204:33520] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 08:03:01.462] [error ] [nspeng ] [ 8204:33520] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 08:03:01.463] [info ] [nspeng ] [ 8204:33520] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 08:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 08:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 08:05:05.060] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 08:05:05.073] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 08:05:05.074] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 08:05:05.074] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 08:05:05.075] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 08:05:05.076] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 08:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 08:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 08:05:05.076] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 08:05:05.090] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 08:05:05.090] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 08:05:05.091] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 08:05:05.091] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 08:05:05.092] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 08:05:05.092] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 08:05:05.096] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 08:05:05.099] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 08:05:05.103] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 08:05:05.106] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 08:05:05.110] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 08:05:05.114] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 08:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 08:05:05.117] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 08:05:05.117] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 08:05:05.130] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 08:05:05.131] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 08:05:05.132] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 08:05:05.133] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 08:05:05.133] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 08:05:05.133] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 08:05:05.133] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 08:05:05.133] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 08:05:05.146] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 08:05:05.147] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 08:05:05.148] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 08:05:05.149] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 08:05:05.154] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 08:05:05.156] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 08:05:05.159] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 08:05:05.162] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 08:05:05.165] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 08:05:05.169] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 08:05:05.169] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050208050500.ncl' [2025-05-02 08:05:05.170] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050208050500.ncl [2025-05-02 08:05:05.170] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050208050500.ncl' [2025-05-02 08:05:05.171] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 08:05:05.171] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 08:30:01.162] [info ] [nspeng ] [ 8204:31068] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 08:30:01.162] [info ] [nspeng ] [ 8204:31068] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 08:30:01.162] [warning] [nspeng ] [ 8204:31068] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 08:30:01.175] [error ] [nspeng ] [ 8204:31068] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 08:30:01.176] [error ] [nspeng ] [ 8204:31068] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 08:30:01.177] [error ] [nspeng ] [ 8204:31068] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 08:30:01.178] [error ] [nspeng ] [ 8204:31068] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 08:30:01.179] [warning] [nspeng ] [ 8204:31068] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 08:30:01.179] [info ] [nspeng ] [ 8204:31068] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 08:30:01.179] [info ] [nspeng ] [ 8204:31068] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 08:30:01.179] [warning] [nspeng ] [ 8204:31068] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 08:30:01.193] [error ] [nspeng ] [ 8204:31068] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 08:30:01.194] [error ] [nspeng ] [ 8204:31068] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 08:30:01.195] [error ] [nspeng ] [ 8204:31068] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 08:30:01.196] [error ] [nspeng ] [ 8204:31068] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 08:30:01.196] [error ] [nspeng ] [ 8204:31068] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 08:30:01.197] [info ] [nspeng ] [ 8204:31068] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 08:39:07.793] [info ] [nspeng ] [ 8204:33820] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 08:39:07.793] [info ] [nspeng ] [ 8204:33820] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 08:39:07.793] [warning] [nspeng ] [ 8204:33820] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 08:39:07.813] [error ] [nspeng ] [ 8204:33820] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 08:39:07.814] [error ] [nspeng ] [ 8204:33820] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 08:39:07.815] [error ] [nspeng ] [ 8204:33820] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 08:39:07.816] [error ] [nspeng ] [ 8204:33820] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 08:39:07.817] [warning] [nspeng ] [ 8204:33820] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 08:39:07.817] [info ] [nspeng ] [ 8204:33820] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 08:39:07.817] [info ] [nspeng ] [ 8204:33820] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 08:39:07.817] [warning] [nspeng ] [ 8204:33820] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 08:39:07.830] [error ] [nspeng ] [ 8204:33820] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 08:39:07.830] [error ] [nspeng ] [ 8204:33820] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 08:39:07.831] [error ] [nspeng ] [ 8204:33820] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 08:39:07.832] [error ] [nspeng ] [ 8204:33820] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 08:39:07.833] [error ] [nspeng ] [ 8204:33820] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 08:39:07.834] [info ] [nspeng ] [ 8204:33820] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 11:57:59.942] [info ] [nspeng ] [ 8204:34208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 11:57:59.942] [info ] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 11:57:59.942] [warning] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 11:57:59.971] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 11:57:59.971] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 11:57:59.972] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 11:57:59.973] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 11:57:59.973] [warning] [nspeng ] [ 8204:34208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 11:57:59.973] [info ] [nspeng ] [ 8204:34208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 11:57:59.973] [info ] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 11:57:59.973] [warning] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 11:57:59.988] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 11:57:59.989] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 11:57:59.989] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 11:57:59.990] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 11:57:59.991] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 11:57:59.992] [info ] [nspeng ] [ 8204:34208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 11:58:00.398] [info ] [nspeng ] [ 8204:34208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 11:58:00.398] [info ] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 11:58:00.398] [warning] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 11:58:00.414] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 11:58:00.414] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 11:58:00.415] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 11:58:00.416] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 11:58:00.417] [warning] [nspeng ] [ 8204:34208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 11:58:00.417] [info ] [nspeng ] [ 8204:34208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 11:58:00.417] [info ] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 11:58:00.417] [warning] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 11:58:00.433] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 11:58:00.434] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 11:58:00.435] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 11:58:00.436] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 11:58:00.436] [error ] [nspeng ] [ 8204:34208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 11:58:00.437] [info ] [nspeng ] [ 8204:34208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 11:58:00.838] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 11:58:00.839] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 11:58:00.839] [warning] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 11:58:00.859] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 11:58:00.860] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 11:58:00.862] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 11:58:00.863] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 11:58:00.864] [warning] [nspeng ] [ 8204:28896] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 11:58:00.864] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 11:58:00.864] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 11:58:00.864] [warning] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 11:58:00.881] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 11:58:00.882] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 11:58:00.883] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 11:58:00.884] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 11:58:00.885] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 11:58:00.886] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 11:58:00.891] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 11:58:00.891] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 11:58:00.891] [warning] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 11:58:00.908] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 11:58:00.909] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 11:58:00.910] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 11:58:00.911] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 11:58:00.912] [warning] [nspeng ] [ 8204:28896] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 11:58:00.912] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 11:58:00.912] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 11:58:00.912] [warning] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 11:58:00.930] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 11:58:00.931] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 11:58:00.932] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 11:58:00.932] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 11:58:00.933] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 11:58:00.934] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 11:58:00.939] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 11:58:00.943] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 11:58:00.948] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 11:58:00.953] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 11:58:00.957] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 11:58:00.961] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 11:58:00.965] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 11:58:00.965] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 11:58:00.965] [warning] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 11:58:00.983] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 11:58:00.983] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 11:58:00.984] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 11:58:00.985] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 11:58:00.986] [warning] [nspeng ] [ 8204:28896] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 11:58:00.986] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 11:58:00.987] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 11:58:00.987] [warning] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 11:58:01.003] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 11:58:01.004] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 11:58:01.005] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 11:58:01.009] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 11:58:01.015] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 11:58:01.019] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 11:58:01.023] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 11:58:01.027] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 11:58:01.031] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 11:58:01.035] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 11:58:01.035] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050211580000.ncl' [2025-05-02 11:58:01.035] [error ] [nspeng ] [ 8204:28896] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050211580000.ncl [2025-05-02 11:58:01.036] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050211580000.ncl' [2025-05-02 11:58:01.036] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 11:58:01.036] [info ] [nspeng ] [ 8204:28896] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 11:58:01.540] [info ] [nspeng ] [ 8204:15128] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 11:58:01.540] [info ] [nspeng ] [ 8204:15128] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 11:58:01.540] [warning] [nspeng ] [ 8204:15128] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 11:58:01.565] [error ] [nspeng ] [ 8204:15128] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 11:58:01.566] [error ] [nspeng ] [ 8204:15128] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 11:58:01.567] [error ] [nspeng ] [ 8204:15128] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 11:58:01.567] [error ] [nspeng ] [ 8204:15128] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 11:58:01.568] [warning] [nspeng ] [ 8204:15128] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 11:58:01.568] [info ] [nspeng ] [ 8204:15128] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 11:58:01.568] [info ] [nspeng ] [ 8204:15128] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 11:58:01.568] [warning] [nspeng ] [ 8204:15128] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 11:58:01.589] [error ] [nspeng ] [ 8204:15128] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 11:58:01.590] [error ] [nspeng ] [ 8204:15128] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 11:58:01.590] [error ] [nspeng ] [ 8204:15128] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 11:58:01.591] [error ] [nspeng ] [ 8204:15128] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 11:58:01.591] [error ] [nspeng ] [ 8204:15128] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 11:58:01.592] [info ] [nspeng ] [ 8204:15128] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 12:05:05.044] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 12:05:05.044] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 12:05:05.044] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 12:05:05.057] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 12:05:05.058] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 12:05:05.058] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 12:05:05.059] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 12:05:05.060] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 12:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 12:05:05.060] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 12:05:05.060] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 12:05:05.073] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 12:05:05.074] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 12:05:05.075] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 12:05:05.076] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 12:05:05.076] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 12:05:05.076] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 12:05:05.080] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 12:05:05.084] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 12:05:05.088] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 12:05:05.091] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 12:05:05.094] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 12:05:05.097] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 12:05:05.101] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 12:05:05.101] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 12:05:05.101] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 12:05:05.116] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 12:05:05.116] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 12:05:05.117] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 12:05:05.117] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 12:05:05.118] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 12:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 12:05:05.118] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 12:05:05.118] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 12:05:05.131] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 12:05:05.132] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 12:05:05.133] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 12:05:05.133] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 12:05:05.138] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 12:05:05.143] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 12:05:05.148] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 12:05:05.155] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 12:05:05.162] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 12:05:05.165] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 12:05:05.166] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050212050500.ncl' [2025-05-02 12:05:05.166] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050212050500.ncl [2025-05-02 12:05:05.167] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050212050500.ncl' [2025-05-02 12:05:05.167] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 12:05:05.167] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 14:28:09.218] [info ] [nspeng ] [ 8204:28252] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 14:28:09.219] [info ] [nspeng ] [ 8204:28252] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 14:28:09.219] [warning] [nspeng ] [ 8204:28252] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 14:28:09.238] [error ] [nspeng ] [ 8204:28252] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 14:28:09.239] [error ] [nspeng ] [ 8204:28252] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 14:28:09.240] [error ] [nspeng ] [ 8204:28252] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 14:28:09.241] [error ] [nspeng ] [ 8204:28252] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 14:28:09.241] [warning] [nspeng ] [ 8204:28252] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 14:28:09.241] [info ] [nspeng ] [ 8204:28252] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 14:28:09.241] [info ] [nspeng ] [ 8204:28252] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 14:28:09.241] [warning] [nspeng ] [ 8204:28252] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 14:28:09.257] [error ] [nspeng ] [ 8204:28252] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 14:28:09.257] [error ] [nspeng ] [ 8204:28252] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 14:28:09.258] [error ] [nspeng ] [ 8204:28252] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 14:28:09.259] [error ] [nspeng ] [ 8204:28252] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 14:28:09.260] [error ] [nspeng ] [ 8204:28252] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 14:28:09.261] [info ] [nspeng ] [ 8204:28252] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 15:01:05.799] [info ] [nspeng ] [ 8204:29728] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 15:01:05.800] [info ] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 15:01:05.800] [warning] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 15:01:05.815] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 15:01:05.816] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 15:01:05.817] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 15:01:05.818] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 15:01:05.818] [warning] [nspeng ] [ 8204:29728] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 15:01:05.818] [info ] [nspeng ] [ 8204:29728] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 15:01:05.819] [info ] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 15:01:05.819] [warning] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 15:01:05.834] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 15:01:05.835] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 15:01:05.835] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 15:01:05.836] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 15:01:05.837] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 15:01:05.838] [info ] [nspeng ] [ 8204:29728] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 15:58:00.206] [info ] [nspeng ] [ 8204:33832] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 15:58:00.206] [info ] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 15:58:00.206] [warning] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 15:58:00.224] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 15:58:00.225] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 15:58:00.227] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 15:58:00.228] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 15:58:00.229] [warning] [nspeng ] [ 8204:33832] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 15:58:00.229] [info ] [nspeng ] [ 8204:33832] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 15:58:00.229] [info ] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 15:58:00.229] [warning] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 15:58:00.243] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 15:58:00.244] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 15:58:00.245] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 15:58:00.246] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 15:58:00.247] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 15:58:00.248] [info ] [nspeng ] [ 8204:33832] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 15:58:00.721] [info ] [nspeng ] [ 8204:33832] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 15:58:00.721] [info ] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 15:58:00.721] [warning] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 15:58:00.745] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 15:58:00.745] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 15:58:00.745] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 15:58:00.748] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 15:58:00.748] [warning] [nspeng ] [ 8204:33832] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 15:58:00.748] [info ] [nspeng ] [ 8204:33832] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 15:58:00.748] [info ] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 15:58:00.749] [warning] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 15:58:00.765] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 15:58:00.766] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 15:58:00.766] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 15:58:00.767] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 15:58:00.768] [error ] [nspeng ] [ 8204:33832] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 15:58:00.769] [info ] [nspeng ] [ 8204:33832] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 15:58:01.248] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 15:58:01.248] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 15:58:01.248] [warning] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 15:58:01.269] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 15:58:01.270] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 15:58:01.271] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 15:58:01.272] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 15:58:01.273] [warning] [nspeng ] [ 8204: 5324] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 15:58:01.273] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 15:58:01.273] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 15:58:01.273] [warning] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 15:58:01.296] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 15:58:01.297] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 15:58:01.298] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 15:58:01.299] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 15:58:01.299] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 15:58:01.300] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 15:58:01.306] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 15:58:01.306] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 15:58:01.306] [warning] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 15:58:01.327] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 15:58:01.328] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 15:58:01.329] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 15:58:01.331] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 15:58:01.337] [warning] [nspeng ] [ 8204: 5324] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 15:58:01.337] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 15:58:01.337] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 15:58:01.337] [warning] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 15:58:01.357] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 15:58:01.358] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 15:58:01.358] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 15:58:01.359] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 15:58:01.360] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 15:58:01.361] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 15:58:01.367] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 15:58:01.371] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 15:58:01.375] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 15:58:01.379] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 15:58:01.384] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 15:58:01.389] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 15:58:01.394] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 15:58:01.394] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 15:58:01.394] [warning] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 15:58:01.422] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 15:58:01.423] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 15:58:01.424] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 15:58:01.425] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 15:58:01.425] [warning] [nspeng ] [ 8204: 5324] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 15:58:01.425] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 15:58:01.427] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 15:58:01.427] [warning] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 15:58:01.448] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 15:58:01.449] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 15:58:01.451] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 15:58:01.453] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 15:58:01.460] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 15:58:01.465] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 15:58:01.470] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 15:58:01.474] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 15:58:01.479] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 15:58:01.484] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 15:58:01.485] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050215580100.ncl' [2025-05-02 15:58:01.486] [error ] [nspeng ] [ 8204: 5324] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050215580100.ncl [2025-05-02 15:58:01.486] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050215580100.ncl' [2025-05-02 15:58:01.486] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 15:58:01.486] [info ] [nspeng ] [ 8204: 5324] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 15:58:02.097] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 15:58:02.097] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 15:58:02.097] [warning] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 15:58:02.123] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 15:58:02.124] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 15:58:02.125] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 15:58:02.127] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 15:58:02.127] [warning] [nspeng ] [ 8204:29456] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 15:58:02.127] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 15:58:02.127] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 15:58:02.127] [warning] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 15:58:02.152] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 15:58:02.153] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 15:58:02.154] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 15:58:02.155] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 15:58:02.156] [error ] [nspeng ] [ 8204:29456] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 15:58:02.157] [info ] [nspeng ] [ 8204:29456] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 16:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 16:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 16:05:05.135] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 16:05:05.159] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 16:05:05.160] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 16:05:05.161] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 16:05:05.162] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 16:05:05.162] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 16:05:05.163] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 16:05:05.163] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 16:05:05.163] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 16:05:05.177] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 16:05:05.178] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 16:05:05.179] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 16:05:05.180] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 16:05:05.181] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 16:05:05.182] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 16:05:05.187] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 16:05:05.191] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 16:05:05.195] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 16:05:05.199] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 16:05:05.202] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 16:05:05.206] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 16:05:05.210] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 16:05:05.210] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 16:05:05.210] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 16:05:05.227] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 16:05:05.227] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 16:05:05.228] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 16:05:05.229] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 16:05:05.230] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 16:05:05.230] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 16:05:05.230] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 16:05:05.230] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 16:05:05.249] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 16:05:05.250] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 16:05:05.251] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 16:05:05.252] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 16:05:05.257] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 16:05:05.262] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 16:05:05.266] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 16:05:05.269] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 16:05:05.274] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 16:05:05.278] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 16:05:05.279] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050216050500.ncl' [2025-05-02 16:05:05.279] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050216050500.ncl [2025-05-02 16:05:05.280] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050216050500.ncl' [2025-05-02 16:05:05.280] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 16:05:05.280] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 19:58:00.503] [info ] [nspeng ] [ 8204:30256] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 19:58:00.504] [info ] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 19:58:00.504] [warning] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 19:58:00.519] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 19:58:00.520] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 19:58:00.520] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 19:58:00.521] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 19:58:00.522] [warning] [nspeng ] [ 8204:30256] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 19:58:00.522] [info ] [nspeng ] [ 8204:30256] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 19:58:00.522] [info ] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 19:58:00.522] [warning] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 19:58:00.536] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 19:58:00.537] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 19:58:00.537] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 19:58:00.538] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 19:58:00.539] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 19:58:00.539] [info ] [nspeng ] [ 8204:30256] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 19:58:00.993] [info ] [nspeng ] [ 8204:30256] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 19:58:00.993] [info ] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 19:58:00.993] [warning] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 19:58:01.010] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 19:58:01.011] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 19:58:01.011] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 19:58:01.012] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 19:58:01.013] [warning] [nspeng ] [ 8204:30256] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 19:58:01.013] [info ] [nspeng ] [ 8204:30256] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 19:58:01.013] [info ] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 19:58:01.013] [warning] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 19:58:01.030] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 19:58:01.031] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 19:58:01.032] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 19:58:01.033] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 19:58:01.034] [error ] [nspeng ] [ 8204:30256] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 19:58:01.035] [info ] [nspeng ] [ 8204:30256] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 19:58:01.577] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 19:58:01.577] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 19:58:01.577] [warning] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 19:58:01.603] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 19:58:01.604] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 19:58:01.605] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 19:58:01.606] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 19:58:01.607] [warning] [nspeng ] [ 8204:35228] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 19:58:01.607] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 19:58:01.607] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 19:58:01.607] [warning] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 19:58:01.628] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 19:58:01.629] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 19:58:01.630] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 19:58:01.630] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 19:58:01.631] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 19:58:01.632] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 19:58:01.639] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 19:58:01.639] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 19:58:01.639] [warning] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 19:58:01.659] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 19:58:01.659] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 19:58:01.661] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 19:58:01.662] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 19:58:01.663] [warning] [nspeng ] [ 8204:35228] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 19:58:01.663] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 19:58:01.663] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 19:58:01.663] [warning] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 19:58:01.681] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 19:58:01.682] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 19:58:01.683] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 19:58:01.683] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 19:58:01.684] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 19:58:01.685] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 19:58:01.690] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 19:58:01.694] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 19:58:01.698] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 19:58:01.702] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 19:58:01.706] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 19:58:01.709] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 19:58:01.713] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 19:58:01.713] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 19:58:01.713] [warning] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 19:58:01.730] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 19:58:01.731] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 19:58:01.732] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 19:58:01.733] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 19:58:01.734] [warning] [nspeng ] [ 8204:35228] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 19:58:01.734] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 19:58:01.734] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 19:58:01.734] [warning] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 19:58:01.753] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 19:58:01.753] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 19:58:01.754] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 19:58:01.755] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 19:58:01.760] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 19:58:01.765] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 19:58:01.769] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 19:58:01.773] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 19:58:01.777] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 19:58:01.782] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 19:58:01.783] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050219580100.ncl' [2025-05-02 19:58:01.783] [error ] [nspeng ] [ 8204:35228] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050219580100.ncl [2025-05-02 19:58:01.784] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050219580100.ncl' [2025-05-02 19:58:01.784] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 19:58:01.784] [info ] [nspeng ] [ 8204:35228] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 19:58:02.377] [info ] [nspeng ] [ 8204:10260] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 19:58:02.378] [info ] [nspeng ] [ 8204:10260] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 19:58:02.378] [warning] [nspeng ] [ 8204:10260] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 19:58:02.408] [error ] [nspeng ] [ 8204:10260] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 19:58:02.409] [error ] [nspeng ] [ 8204:10260] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 19:58:02.410] [error ] [nspeng ] [ 8204:10260] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 19:58:02.411] [error ] [nspeng ] [ 8204:10260] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 19:58:02.412] [warning] [nspeng ] [ 8204:10260] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 19:58:02.412] [info ] [nspeng ] [ 8204:10260] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 19:58:02.412] [info ] [nspeng ] [ 8204:10260] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 19:58:02.412] [warning] [nspeng ] [ 8204:10260] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 19:58:02.436] [error ] [nspeng ] [ 8204:10260] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 19:58:02.437] [error ] [nspeng ] [ 8204:10260] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 19:58:02.438] [error ] [nspeng ] [ 8204:10260] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 19:58:02.439] [error ] [nspeng ] [ 8204:10260] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 19:58:02.439] [error ] [nspeng ] [ 8204:10260] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 19:58:02.443] [info ] [nspeng ] [ 8204:10260] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 20:05:05.078] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 20:05:05.078] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 20:05:05.078] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 20:05:05.092] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 20:05:05.093] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 20:05:05.094] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 20:05:05.095] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 20:05:05.095] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 20:05:05.095] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 20:05:05.096] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 20:05:05.096] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 20:05:05.112] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 20:05:05.112] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 20:05:05.113] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 20:05:05.115] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 20:05:05.115] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 20:05:05.116] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 20:05:05.120] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 20:05:05.125] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 20:05:05.128] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 20:05:05.132] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 20:05:05.135] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 20:05:05.139] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 20:05:05.143] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 20:05:05.143] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 20:05:05.143] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 20:05:05.157] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 20:05:05.158] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 20:05:05.159] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 20:05:05.160] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 20:05:05.160] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 20:05:05.161] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 20:05:05.161] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 20:05:05.161] [warning] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 20:05:05.178] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 20:05:05.179] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 20:05:05.181] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 20:05:05.182] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 20:05:05.186] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 20:05:05.191] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 20:05:05.195] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 20:05:05.198] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 20:05:05.202] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 20:05:05.206] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 20:05:05.207] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050220050500.ncl' [2025-05-02 20:05:05.207] [error ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050220050500.ncl [2025-05-02 20:05:05.209] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050220050500.ncl' [2025-05-02 20:05:05.210] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 20:05:05.210] [info ] [nspeng ] [ 8204:24208] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 23:54:22.289] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:22.289] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:22.289] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:22.312] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:22.314] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:22.314] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:22.315] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:22.316] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:22.316] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:22.316] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:22.316] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:22.334] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:22.334] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:22.335] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:22.336] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:54:22.337] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:54:22.338] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:54:22.345] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:22.345] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:22.345] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:22.365] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:22.366] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:22.367] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:22.368] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:22.369] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:22.369] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:22.369] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:22.369] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:22.389] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:22.390] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:22.391] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:22.392] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:54:22.393] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:54:22.394] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:54:22.398] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:22.401] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 23:54:22.405] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 23:54:22.410] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 23:54:22.413] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 23:54:22.418] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 23:54:22.421] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 23:54:22.422] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:22.422] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:22.442] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:22.443] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:22.443] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:22.444] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:22.445] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:22.445] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:22.446] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:22.446] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:22.465] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:22.466] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:22.467] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:22.468] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 23:54:22.476] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 23:54:22.481] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 23:54:22.484] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 23:54:22.490] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 23:54:22.493] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 23:54:22.497] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 23:54:22.498] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223542200.ncl' [2025-05-02 23:54:22.498] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223542200.ncl [2025-05-02 23:54:22.499] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223542200.ncl' [2025-05-02 23:54:22.499] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 23:54:22.500] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 23:54:23.201] [info ] [nspeng ] [ 8204:11328] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:23.201] [info ] [nspeng ] [ 8204:11328] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:23.201] [warning] [nspeng ] [ 8204:11328] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:23.262] [error ] [nspeng ] [ 8204:11328] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:23.263] [error ] [nspeng ] [ 8204:11328] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:23.264] [error ] [nspeng ] [ 8204:11328] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:23.266] [error ] [nspeng ] [ 8204:11328] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:23.268] [warning] [nspeng ] [ 8204:11328] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:23.268] [info ] [nspeng ] [ 8204:11328] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:23.268] [info ] [nspeng ] [ 8204:11328] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:23.268] [warning] [nspeng ] [ 8204:11328] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:23.304] [error ] [nspeng ] [ 8204:11328] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:23.305] [error ] [nspeng ] [ 8204:11328] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:23.307] [error ] [nspeng ] [ 8204:11328] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:23.308] [error ] [nspeng ] [ 8204:11328] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:54:23.309] [error ] [nspeng ] [ 8204:11328] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:54:23.310] [info ] [nspeng ] [ 8204:11328] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:54:23.625] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:23.625] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:23.625] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:23.686] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:23.687] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:23.688] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:23.690] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:23.691] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:23.691] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:23.691] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:23.691] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:23.717] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:23.718] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:23.719] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:23.720] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:54:23.722] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:54:23.723] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:54:23.789] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:23.789] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:23.789] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:23.827] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:23.829] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:23.830] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:23.831] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:23.832] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:23.832] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:23.832] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:23.832] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:23.871] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:23.872] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:23.874] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:23.875] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:54:23.876] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:54:23.877] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:54:23.893] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:23.895] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:23.895] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:23.961] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:23.962] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:23.963] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:23.965] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:23.966] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:23.966] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:23.967] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:23.967] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.006] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.007] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.008] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.009] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:54:24.010] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:54:24.010] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:54:24.020] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:24.020] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:24.020] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.063] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.069] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.072] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.077] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:24.079] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:24.079] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:24.079] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:24.079] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.131] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.133] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.134] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.135] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:54:24.137] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:54:24.138] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:54:24.148] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:24.148] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:24.148] [warning] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.187] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.188] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.189] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.191] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:24.192] [warning] [nspeng ] [ 8204: 4512] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:24.192] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:24.193] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:24.193] [warning] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.241] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.241] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.243] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.245] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:54:24.246] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:54:24.248] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:54:24.257] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:24.257] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:24.257] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.296] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.297] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.298] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.299] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:24.300] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:24.300] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:24.301] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:24.301] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.337] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.338] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.339] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.341] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:54:24.341] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:54:24.343] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:54:24.351] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:24.356] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 23:54:24.361] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 23:54:24.367] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 23:54:24.371] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 23:54:24.376] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 23:54:24.383] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 23:54:24.383] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:24.383] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.417] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.418] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.419] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.420] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:24.421] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:24.421] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:24.422] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:24.422] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.458] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.459] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.460] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.462] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 23:54:24.468] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 23:54:24.473] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 23:54:24.478] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 23:54:24.484] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 23:54:24.491] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 23:54:24.496] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 23:54:24.497] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223542400.ncl' [2025-05-02 23:54:24.497] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223542400.ncl [2025-05-02 23:54:24.498] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223542400.ncl' [2025-05-02 23:54:24.499] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 23:54:24.499] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 23:54:24.535] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:24.536] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:24.536] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.569] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.569] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.570] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.571] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:24.572] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:24.572] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:24.573] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:24.573] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.596] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.597] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.598] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.599] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:54:24.599] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:54:24.600] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:54:24.607] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:24.608] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:24.609] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.629] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.630] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.631] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.632] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:24.633] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:24.633] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:24.633] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:24.633] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.658] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.658] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.659] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.660] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:54:24.661] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:54:24.662] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:54:24.668] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:24.672] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 23:54:24.676] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 23:54:24.680] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 23:54:24.684] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 23:54:24.688] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 23:54:24.692] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 23:54:24.692] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:24.692] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.707] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.712] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.713] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.714] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:24.715] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:24.715] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:24.716] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:24.716] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:24.731] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:24.731] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:24.733] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:24.734] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 23:54:24.739] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 23:54:24.742] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 23:54:24.747] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 23:54:24.752] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 23:54:24.756] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 23:54:24.760] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 23:54:24.762] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223542400.ncl' [2025-05-02 23:54:24.762] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223542400.ncl [2025-05-02 23:54:24.762] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223542400.ncl' [2025-05-02 23:54:24.763] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 23:54:24.763] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 23:54:35.083] [info ] [nspeng ] [ 8204: 8744] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:54:35.084] [info ] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:35.084] [warning] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:35.102] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:35.103] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:35.104] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:35.105] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:54:35.107] [warning] [nspeng ] [ 8204: 8744] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:54:35.107] [info ] [nspeng ] [ 8204: 8744] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:54:35.107] [info ] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:54:35.107] [warning] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:54:35.130] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:54:35.131] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:54:35.132] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:54:35.132] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:54:35.133] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:54:35.134] [info ] [nspeng ] [ 8204: 8744] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:55:40.121] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:55:40.121] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:40.121] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:40.139] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:40.140] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:40.141] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:40.142] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:55:40.143] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:55:40.143] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:55:40.143] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:40.143] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:40.166] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:40.167] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:40.168] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:40.169] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:55:40.170] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:55:40.170] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:55:40.178] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:55:40.178] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:40.179] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:40.204] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:40.205] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:40.206] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:40.207] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:55:40.208] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:55:40.208] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:55:40.208] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:40.208] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:40.231] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:40.232] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:40.233] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:40.233] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:55:40.234] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:55:40.235] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:55:40.240] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:55:40.245] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 23:55:40.248] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 23:55:40.253] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 23:55:40.258] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 23:55:40.262] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 23:55:40.266] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 23:55:40.267] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:40.267] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:40.293] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:40.294] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:40.294] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:40.295] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:55:40.296] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:55:40.296] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:55:40.297] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:40.297] [warning] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:40.318] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:40.319] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:40.320] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:40.321] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 23:55:40.329] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 23:55:40.333] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 23:55:40.338] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 23:55:40.342] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 23:55:40.348] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 23:55:40.352] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 23:55:40.354] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223554000.ncl' [2025-05-02 23:55:40.354] [error ] [nspeng ] [ 8204:31400] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223554000.ncl [2025-05-02 23:55:40.356] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223554000.ncl' [2025-05-02 23:55:40.357] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 23:55:40.357] [info ] [nspeng ] [ 8204:31400] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 23:55:41.058] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:55:41.058] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:41.058] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:41.098] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:41.099] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:41.099] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:41.100] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:55:41.101] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:55:41.101] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:55:41.101] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:41.101] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:41.129] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:41.130] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:41.131] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:41.132] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:55:41.133] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:55:41.134] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:55:41.548] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:55:41.548] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:41.548] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:41.578] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:41.579] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:41.579] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:41.581] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:55:41.582] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:55:41.582] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:55:41.582] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:41.582] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:41.611] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:41.612] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:41.613] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:41.614] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:55:41.615] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:55:41.616] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:55:41.628] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:55:41.628] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:41.628] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:41.658] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:41.659] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:41.660] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:41.663] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:55:41.664] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:55:41.664] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:55:41.664] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:41.664] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:41.695] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:41.696] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:41.696] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:41.698] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:55:41.700] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:55:41.701] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:55:41.714] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:55:41.716] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:41.716] [warning] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:41.747] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:41.748] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:41.749] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:41.750] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:55:41.751] [warning] [nspeng ] [ 8204: 4512] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:55:41.751] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:55:41.751] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:41.751] [warning] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:41.779] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:41.780] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:41.781] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:41.784] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:55:41.784] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:55:41.785] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:55:41.794] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:55:41.795] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:41.795] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:41.831] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:41.831] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:41.833] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:41.835] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:55:41.836] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:55:41.836] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:55:41.837] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:41.837] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:41.886] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:41.888] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:41.888] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:41.890] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:55:41.891] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:55:41.891] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:55:41.905] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:55:41.905] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:41.905] [warning] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:41.936] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:41.937] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:41.938] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:41.939] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:55:41.939] [warning] [nspeng ] [ 8204:26804] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:55:41.940] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:55:41.940] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:41.940] [warning] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:41.982] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:41.983] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:41.986] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:41.987] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:55:41.989] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:55:41.991] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:55:41.998] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:55:42.003] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 23:55:42.009] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 23:55:42.013] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 23:55:42.018] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 23:55:42.024] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 23:55:42.028] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 23:55:42.029] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:42.029] [warning] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:42.057] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:42.058] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:42.058] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:42.060] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:55:42.061] [warning] [nspeng ] [ 8204:26804] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:55:42.061] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:55:42.062] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:42.062] [warning] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:42.097] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:42.098] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:42.099] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:42.101] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 23:55:42.106] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 23:55:42.110] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 23:55:42.115] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 23:55:42.119] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 23:55:42.124] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 23:55:42.128] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 23:55:42.130] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223554100.ncl' [2025-05-02 23:55:42.130] [error ] [nspeng ] [ 8204:26804] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223554100.ncl [2025-05-02 23:55:42.131] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223554100.ncl' [2025-05-02 23:55:42.131] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 23:55:42.131] [info ] [nspeng ] [ 8204:26804] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 23:55:42.158] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:55:42.158] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:42.158] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:42.190] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:42.191] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:42.193] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:42.194] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:55:42.195] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:55:42.195] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:55:42.196] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:42.196] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:42.220] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:42.221] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:42.221] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:42.223] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:55:42.224] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:55:42.225] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:55:42.234] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:55:42.235] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:42.235] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:42.253] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:42.254] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:42.255] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:42.256] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:55:42.257] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:55:42.257] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:55:42.258] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:42.258] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:42.277] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:42.278] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:42.279] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:42.280] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:55:42.281] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:55:42.282] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:55:42.286] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:55:42.290] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 23:55:42.294] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 23:55:42.299] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 23:55:42.304] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 23:55:42.308] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 23:55:42.313] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 23:55:42.314] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:42.314] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:42.338] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:42.339] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:42.340] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:42.341] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:55:42.343] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:55:42.343] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:55:42.343] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:55:42.343] [warning] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:55:42.361] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:55:42.363] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:55:42.365] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:55:42.366] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 23:55:42.370] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 23:55:42.375] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 23:55:42.381] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 23:55:42.386] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 23:55:42.390] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 23:55:42.394] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 23:55:42.395] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223554200.ncl' [2025-05-02 23:55:42.395] [error ] [nspeng ] [ 8204:21712] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223554200.ncl [2025-05-02 23:55:42.396] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223554200.ncl' [2025-05-02 23:55:42.396] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 23:55:42.396] [info ] [nspeng ] [ 8204:21712] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 23:56:09.265] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:56:09.265] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:09.265] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:09.284] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:09.285] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:09.286] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:09.288] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:56:09.289] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:56:09.289] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:56:09.289] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:09.289] [warning] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:09.307] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:09.308] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:09.309] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:09.310] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:56:09.311] [error ] [nspeng ] [ 8204:26980] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:56:09.311] [info ] [nspeng ] [ 8204:26980] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:56:22.243] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:56:22.243] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:22.243] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:22.261] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:22.262] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:22.263] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:22.264] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:56:22.265] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:56:22.265] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:56:22.265] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:22.265] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:22.285] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:22.285] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:22.286] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:22.287] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:56:22.289] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:56:22.290] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:56:22.298] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:56:22.298] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:22.299] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:22.319] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:22.320] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:22.321] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:22.323] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:56:22.324] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:56:22.324] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:56:22.324] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:22.324] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:22.345] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:22.346] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:22.348] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:22.348] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:56:22.350] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:56:22.351] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:56:22.357] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:56:22.361] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 23:56:22.365] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 23:56:22.369] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 23:56:22.375] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 23:56:22.379] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 23:56:22.383] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 23:56:22.383] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:22.385] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:22.409] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:22.409] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:22.410] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:22.411] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:56:22.411] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:56:22.413] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:56:22.413] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:22.413] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:22.431] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:22.432] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:22.433] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:22.434] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 23:56:22.441] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 23:56:22.446] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 23:56:22.450] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 23:56:22.455] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 23:56:22.459] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 23:56:22.463] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 23:56:22.464] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223562200.ncl' [2025-05-02 23:56:22.464] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223562200.ncl [2025-05-02 23:56:22.465] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223562200.ncl' [2025-05-02 23:56:22.465] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 23:56:22.465] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 23:56:22.472] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:56:22.472] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:22.473] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:22.507] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:22.508] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:22.508] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:22.510] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:56:22.511] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:56:22.511] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:56:22.511] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:22.511] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:22.528] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:22.529] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:22.530] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:22.530] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:56:22.531] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:56:22.532] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:56:27.170] [info ] [nspeng ] [ 8204:32772] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:56:27.170] [info ] [nspeng ] [ 8204:32772] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:27.170] [warning] [nspeng ] [ 8204:32772] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:27.192] [error ] [nspeng ] [ 8204:32772] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:27.192] [error ] [nspeng ] [ 8204:32772] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:27.193] [error ] [nspeng ] [ 8204:32772] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:27.194] [error ] [nspeng ] [ 8204:32772] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:56:27.195] [warning] [nspeng ] [ 8204:32772] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:56:27.195] [info ] [nspeng ] [ 8204:32772] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:56:27.195] [info ] [nspeng ] [ 8204:32772] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:27.195] [warning] [nspeng ] [ 8204:32772] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:27.215] [error ] [nspeng ] [ 8204:32772] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:27.216] [error ] [nspeng ] [ 8204:32772] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:27.217] [error ] [nspeng ] [ 8204:32772] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:27.218] [error ] [nspeng ] [ 8204:32772] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:56:27.219] [error ] [nspeng ] [ 8204:32772] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:56:27.220] [info ] [nspeng ] [ 8204:32772] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:56:35.171] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:56:35.171] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:35.171] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:35.190] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:35.191] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:35.192] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:35.193] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:56:35.193] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:56:35.193] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:56:35.195] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:35.195] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:35.214] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:35.215] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:35.217] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:35.218] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:56:35.219] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:56:35.220] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:56:35.227] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:56:35.228] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:35.228] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:35.248] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:35.249] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:35.250] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:35.251] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:56:35.251] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:56:35.251] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:56:35.251] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:35.252] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:35.269] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:35.270] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:35.271] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:35.271] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:56:35.272] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:56:35.273] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:56:35.280] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:56:35.283] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 23:56:35.288] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 23:56:35.291] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 23:56:35.296] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 23:56:35.299] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 23:56:35.302] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 23:56:35.302] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:35.302] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:35.319] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:35.320] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:35.321] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:35.322] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:56:35.324] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:56:35.324] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:56:35.325] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:35.325] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:35.342] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:35.342] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:35.343] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:35.344] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 23:56:35.350] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 23:56:35.355] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 23:56:35.359] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 23:56:35.363] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 23:56:35.367] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 23:56:35.371] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 23:56:35.372] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223563500.ncl' [2025-05-02 23:56:35.372] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223563500.ncl [2025-05-02 23:56:35.373] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223563500.ncl' [2025-05-02 23:56:35.373] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 23:56:35.373] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 23:56:39.726] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:56:39.726] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:39.726] [warning] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:39.745] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:39.746] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:39.746] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:39.748] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:56:39.749] [warning] [nspeng ] [ 8204: 4512] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:56:39.749] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:56:39.750] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:39.750] [warning] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:39.769] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:39.770] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:39.771] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:39.772] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:56:39.773] [error ] [nspeng ] [ 8204: 4512] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:56:39.773] [info ] [nspeng ] [ 8204: 4512] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:56:40.586] [info ] [nspeng ] [ 8204:32464] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:56:40.586] [info ] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:40.586] [warning] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:40.604] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:40.605] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:40.605] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:40.607] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:56:40.609] [warning] [nspeng ] [ 8204:32464] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:56:40.609] [info ] [nspeng ] [ 8204:32464] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:56:40.609] [info ] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:40.609] [warning] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:40.628] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:40.629] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:40.630] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:40.631] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:56:40.632] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:56:40.632] [info ] [nspeng ] [ 8204:32464] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:56:41.221] [info ] [nspeng ] [ 8204:32464] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:56:41.221] [info ] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:41.221] [warning] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:41.241] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:41.243] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:41.243] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:41.244] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:56:41.246] [warning] [nspeng ] [ 8204:32464] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:56:41.246] [info ] [nspeng ] [ 8204:32464] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:56:41.246] [info ] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:56:41.246] [warning] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:56:41.266] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:56:41.266] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:56:41.267] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:56:41.268] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:56:41.269] [error ] [nspeng ] [ 8204:32464] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:56:41.270] [info ] [nspeng ] [ 8204:32464] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:57:22.180] [info ] [nspeng ] [ 8204:29728] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:57:22.180] [info ] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.180] [warning] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.205] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.207] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.208] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.209] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:57:22.210] [warning] [nspeng ] [ 8204:29728] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:57:22.210] [info ] [nspeng ] [ 8204:29728] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:57:22.211] [info ] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.211] [warning] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.235] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.236] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.236] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.237] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:57:22.238] [error ] [nspeng ] [ 8204:29728] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:57:22.239] [info ] [nspeng ] [ 8204:29728] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:57:22.250] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:57:22.250] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.250] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.279] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.280] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.281] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.283] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:57:22.283] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:57:22.283] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:57:22.284] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.284] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.305] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.306] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.307] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.308] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:57:22.309] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:57:22.310] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:57:22.318] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:57:22.318] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.318] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.347] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.347] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.347] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.348] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:57:22.350] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:57:22.350] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:57:22.350] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.350] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.371] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.372] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.373] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.374] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:57:22.375] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:57:22.376] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:57:22.388] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:57:22.388] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.389] [warning] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.412] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.412] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.413] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.415] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:57:22.416] [warning] [nspeng ] [ 8204:21956] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:57:22.416] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:57:22.416] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.416] [warning] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.444] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.445] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.446] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.447] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:57:22.449] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:57:22.450] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:57:22.457] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:57:22.463] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 23:57:22.467] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 23:57:22.471] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 23:57:22.477] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 23:57:22.482] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 23:57:22.486] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 23:57:22.486] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.486] [warning] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.510] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.511] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.512] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.513] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:57:22.514] [warning] [nspeng ] [ 8204:21956] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:57:22.514] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:57:22.516] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.516] [warning] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.550] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.551] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.552] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.553] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 23:57:22.559] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 23:57:22.565] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 23:57:22.569] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 23:57:22.573] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 23:57:22.578] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 23:57:22.583] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 23:57:22.584] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223572200.ncl' [2025-05-02 23:57:22.584] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223572200.ncl [2025-05-02 23:57:22.585] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223572200.ncl' [2025-05-02 23:57:22.585] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 23:57:22.586] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 23:57:22.613] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:57:22.613] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.613] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.642] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.643] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.643] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.646] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:57:22.646] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:57:22.646] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:57:22.647] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.647] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.664] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.664] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.665] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.666] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:57:22.667] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:57:22.668] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:57:22.675] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:57:22.675] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.675] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.693] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.693] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.694] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.695] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:57:22.696] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:57:22.696] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:57:22.696] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.696] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.711] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.711] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.712] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.713] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:57:22.714] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:57:22.715] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:57:22.720] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:57:22.723] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 23:57:22.727] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 23:57:22.730] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 23:57:22.735] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 23:57:22.738] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 23:57:22.742] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 23:57:22.742] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.743] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.758] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.759] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.759] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.760] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:57:22.761] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:57:22.761] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:57:22.762] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:22.762] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:22.778] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:22.779] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:22.780] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:22.781] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 23:57:22.787] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 23:57:22.791] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 23:57:22.795] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 23:57:22.799] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 23:57:22.803] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 23:57:22.806] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 23:57:22.807] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223572200.ncl' [2025-05-02 23:57:22.807] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223572200.ncl [2025-05-02 23:57:22.808] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223572200.ncl' [2025-05-02 23:57:22.808] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 23:57:22.808] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 23:57:28.831] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:57:28.831] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:28.831] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:28.849] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:28.850] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:28.851] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:28.852] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:57:28.853] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:57:28.853] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:57:28.853] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:28.853] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:28.873] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:28.873] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:28.874] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:28.875] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:57:28.876] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:57:28.877] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:57:28.883] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:57:28.883] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:28.884] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:28.908] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:28.908] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:28.908] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:28.911] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:57:28.914] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:57:28.914] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:57:28.914] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:28.914] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:28.939] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:28.939] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:28.940] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:28.942] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:57:28.943] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:57:28.944] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:57:28.949] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:57:28.953] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 23:57:28.957] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 23:57:28.961] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 23:57:28.965] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 23:57:28.969] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 23:57:28.974] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 23:57:28.974] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:28.974] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:28.992] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:28.992] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:28.993] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:28.995] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:57:28.996] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:57:28.996] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:57:28.996] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:28.996] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:29.014] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:29.014] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:29.014] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:29.017] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 23:57:29.022] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 23:57:29.029] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 23:57:29.033] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 23:57:29.037] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 23:57:29.041] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 23:57:29.046] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 23:57:29.048] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223572800.ncl' [2025-05-02 23:57:29.049] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223572800.ncl [2025-05-02 23:57:29.050] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223572800.ncl' [2025-05-02 23:57:29.050] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 23:57:29.050] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 23:57:45.736] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:57:45.736] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:45.736] [warning] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:45.752] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:45.753] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:45.754] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:45.755] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:57:45.756] [warning] [nspeng ] [ 8204:21956] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:57:45.756] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:57:45.756] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:57:45.756] [warning] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:57:45.772] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:57:45.773] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:57:45.774] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:57:45.775] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:57:45.776] [error ] [nspeng ] [ 8204:21956] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:57:45.777] [info ] [nspeng ] [ 8204:21956] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:58:00.771] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:58:00.771] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:58:00.771] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:58:00.787] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:58:00.787] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:58:00.787] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:58:00.789] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:58:00.790] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:58:00.790] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:58:00.790] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:58:00.791] [warning] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:58:00.804] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:58:00.805] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:58:00.806] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:58:00.806] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:58:00.807] [error ] [nspeng ] [ 8204:35036] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:58:00.808] [info ] [nspeng ] [ 8204:35036] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:58:01.333] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:58:01.333] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:58:01.333] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:58:01.355] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:58:01.357] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:58:01.358] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:58:01.359] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:58:01.360] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:58:01.360] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:58:01.360] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:58:01.360] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:58:01.397] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:58:01.398] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:58:01.399] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:58:01.400] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:58:01.401] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:58:01.402] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:58:01.915] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:58:01.915] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:58:01.916] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:58:01.937] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:58:01.938] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:58:01.939] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:58:01.940] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:58:01.941] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:58:01.942] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:58:01.942] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:58:01.942] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:58:01.963] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:58:01.965] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:58:01.966] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:58:01.966] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:58:01.967] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:58:01.968] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:58:01.978] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:58:01.978] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:58:01.978] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:58:02.001] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:58:02.003] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:58:02.003] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:58:02.004] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:58:02.005] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:58:02.005] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:58:02.005] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:58:02.005] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:58:02.027] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:58:02.027] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:58:02.028] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:58:02.029] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:58:02.030] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:58:02.031] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:58:02.036] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:58:02.040] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-02 23:58:02.047] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-02 23:58:02.051] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-02 23:58:02.055] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-02 23:58:02.059] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-02 23:58:02.065] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-02 23:58:02.065] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:58:02.065] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:58:02.083] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:58:02.084] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:58:02.084] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:58:02.086] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:58:02.086] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:58:02.087] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:58:02.087] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:58:02.087] [warning] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:58:02.108] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:58:02.109] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:58:02.110] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:58:02.111] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-02 23:58:02.116] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-02 23:58:02.120] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-02 23:58:02.124] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-02 23:58:02.128] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-02 23:58:02.132] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-02 23:58:02.136] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-02 23:58:02.137] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223580200.ncl' [2025-05-02 23:58:02.137] [error ] [nspeng ] [ 8204:27952] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223580200.ncl [2025-05-02 23:58:02.138] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050223580200.ncl' [2025-05-02 23:58:02.139] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-02 23:58:02.139] [info ] [nspeng ] [ 8204:27952] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-02 23:58:02.907] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:58:02.907] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:58:02.907] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:58:02.938] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:58:02.939] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:58:02.939] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:58:02.940] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:58:02.941] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:58:02.941] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:58:02.941] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:58:02.941] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:58:02.967] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:58:02.967] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:58:02.968] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:58:02.969] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:58:02.970] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:58:02.971] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-02 23:59:34.884] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-02 23:59:34.884] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:59:34.884] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:59:34.902] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:59:34.903] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:59:34.904] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:59:34.905] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-02 23:59:34.906] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-02 23:59:34.906] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-02 23:59:34.906] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-02 23:59:34.906] [warning] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-02 23:59:34.925] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-02 23:59:34.926] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-02 23:59:34.926] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-02 23:59:34.927] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-02 23:59:34.928] [error ] [nspeng ] [ 8204:32740] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-02 23:59:34.929] [info ] [nspeng ] [ 8204:32740] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:03:15.990] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:03:15.990] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:03:15.990] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:03:16.010] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:03:16.011] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:03:16.012] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:03:16.012] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:03:16.013] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:03:16.013] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:03:16.014] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:03:16.014] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:03:16.032] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:03:16.034] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:03:16.035] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:03:16.036] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:03:16.037] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:03:16.038] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:03:16.045] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:03:16.045] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:03:16.045] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:03:16.064] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:03:16.065] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:03:16.066] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:03:16.067] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:03:16.067] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:03:16.067] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:03:16.068] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:03:16.068] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:03:16.084] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:03:16.085] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:03:16.086] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:03:16.087] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:03:16.088] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:03:16.089] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:03:16.096] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:03:16.100] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:03:16.103] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:03:16.107] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:03:16.112] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:03:16.115] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:03:16.119] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:03:16.119] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:03:16.120] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:03:16.136] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:03:16.137] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:03:16.138] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:03:16.139] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:03:16.140] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:03:16.140] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:03:16.141] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:03:16.141] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:03:16.162] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:03:16.163] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:03:16.164] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:03:16.165] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:03:16.172] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:03:16.177] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:03:16.181] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:03:16.185] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:03:16.190] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:03:16.194] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:03:16.195] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300031600.ncl' [2025-05-03 00:03:16.195] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300031600.ncl [2025-05-03 00:03:16.196] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300031600.ncl' [2025-05-03 00:03:16.196] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:03:16.196] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:03:39.651] [info ] [nspeng ] [ 8204: 8744] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:03:39.651] [info ] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:03:39.651] [warning] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:03:39.671] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:03:39.683] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:03:39.688] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:03:39.690] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:03:39.691] [warning] [nspeng ] [ 8204: 8744] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:03:39.691] [info ] [nspeng ] [ 8204: 8744] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:03:39.691] [info ] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:03:39.691] [warning] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:03:39.709] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:03:39.710] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:03:39.711] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:03:39.712] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:03:39.712] [error ] [nspeng ] [ 8204: 8744] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:03:39.713] [info ] [nspeng ] [ 8204: 8744] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:04:55.036] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:04:55.036] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:04:55.036] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:04:55.055] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:04:55.056] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:04:55.057] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:04:55.058] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:04:55.059] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:04:55.059] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:04:55.060] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:04:55.060] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:04:55.077] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:04:55.078] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:04:55.079] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:04:55.080] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:04:55.081] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:04:55.082] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:04:55.089] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:04:55.089] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:04:55.089] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:04:55.106] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:04:55.107] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:04:55.108] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:04:55.109] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:04:55.111] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:04:55.111] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:04:55.111] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:04:55.111] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:04:55.135] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:04:55.136] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:04:55.137] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:04:55.138] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:04:55.138] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:04:55.140] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:04:55.145] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:04:55.149] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:04:55.154] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:04:55.158] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:04:55.162] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:04:55.166] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:04:55.169] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:04:55.170] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:04:55.170] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:04:55.189] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:04:55.190] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:04:55.191] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:04:55.193] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:04:55.194] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:04:55.194] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:04:55.194] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:04:55.194] [warning] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:04:55.210] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:04:55.211] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:04:55.212] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:04:55.213] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:04:55.219] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:04:55.223] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:04:55.236] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:04:55.239] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:04:55.253] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:04:55.260] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:04:55.262] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300045500.ncl' [2025-05-03 00:04:55.262] [error ] [nspeng ] [ 8204:24984] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300045500.ncl [2025-05-03 00:04:55.262] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300045500.ncl' [2025-05-03 00:04:55.262] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:04:55.262] [info ] [nspeng ] [ 8204:24984] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:04:58.897] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:04:58.897] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:04:58.897] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:04:58.939] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:04:58.939] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:04:58.940] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:04:58.943] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:04:58.944] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:04:58.944] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:04:58.944] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:04:58.944] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:04:58.971] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:04:58.973] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:04:58.974] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:04:58.975] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:04:58.976] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:04:58.977] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:04:58.986] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:04:58.986] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:04:58.986] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:04:59.022] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:04:59.023] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:04:59.024] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:04:59.026] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:04:59.027] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:04:59.027] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:04:59.027] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:04:59.027] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:04:59.069] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:04:59.069] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:04:59.070] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:04:59.071] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:04:59.073] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:04:59.074] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:04:59.083] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:04:59.088] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:04:59.093] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:04:59.098] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:04:59.102] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:04:59.107] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:04:59.113] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:04:59.113] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:04:59.114] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:04:59.148] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:04:59.149] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:04:59.150] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:04:59.151] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:04:59.152] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:04:59.153] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:04:59.153] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:04:59.153] [warning] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:04:59.181] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:04:59.183] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:04:59.184] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:04:59.185] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:04:59.190] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:04:59.196] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:04:59.201] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:04:59.205] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:04:59.209] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:04:59.213] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:04:59.215] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300045900.ncl' [2025-05-03 00:04:59.215] [error ] [nspeng ] [ 8204:30864] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300045900.ncl [2025-05-03 00:04:59.216] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300045900.ncl' [2025-05-03 00:04:59.217] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:04:59.217] [info ] [nspeng ] [ 8204:30864] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:09:50.127] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:09:50.128] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:09:50.128] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:09:50.153] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:09:50.154] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:09:50.155] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:09:50.156] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:09:50.157] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:09:50.157] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:09:50.157] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:09:50.157] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:09:50.177] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:09:50.178] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:09:50.179] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:09:50.181] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:09:50.182] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:09:50.183] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:09:50.228] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:09:50.229] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:09:50.229] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:09:50.249] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:09:50.250] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:09:50.251] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:09:50.252] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:09:50.253] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:09:50.253] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:09:50.253] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:09:50.254] [warning] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:09:50.277] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:09:50.278] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:09:50.278] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:09:50.280] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:09:50.281] [error ] [nspeng ] [ 8204:29216] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:09:50.282] [info ] [nspeng ] [ 8204:29216] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:09:54.402] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:09:54.403] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:09:54.403] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:09:54.509] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:09:54.515] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:09:54.519] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:09:54.522] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:09:54.524] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:09:54.524] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:09:54.524] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:09:54.524] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:09:54.634] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:09:54.635] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:09:54.636] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:09:54.637] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:09:54.638] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:09:54.640] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:09:54.761] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:09:54.762] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:09:54.762] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:09:54.833] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:09:54.837] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:09:54.840] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:09:54.842] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:09:54.843] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:09:54.843] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:09:54.843] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:09:54.843] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:09:54.926] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:09:54.927] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:09:54.931] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:09:54.932] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:09:54.932] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:09:54.933] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:09:54.941] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:09:54.947] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:09:54.954] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:09:54.958] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:09:54.963] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:09:54.967] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:09:54.974] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:09:54.975] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:09:54.975] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:09:55.007] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:09:55.008] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:09:55.008] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:09:55.010] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:09:55.011] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:09:55.011] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:09:55.012] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:09:55.012] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:09:55.031] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:09:55.031] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:09:55.032] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:09:55.033] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:09:55.039] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:09:55.043] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:09:55.048] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:09:55.053] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:09:55.057] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:09:55.061] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:09:55.063] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300095400.ncl' [2025-05-03 00:09:55.063] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300095400.ncl [2025-05-03 00:09:55.064] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300095400.ncl' [2025-05-03 00:09:55.064] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:09:55.064] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:10:04.822] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:10:04.822] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:04.822] [warning] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:04.836] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:04.837] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:04.838] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:04.839] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:10:04.839] [warning] [nspeng ] [ 8204:30320] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:10:04.839] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:10:04.839] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:04.839] [warning] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:04.856] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:04.857] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:04.857] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:04.858] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:10:04.859] [error ] [nspeng ] [ 8204:30320] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:10:04.860] [info ] [nspeng ] [ 8204:30320] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:10:23.655] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:10:23.655] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:23.655] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:23.728] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:23.730] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:23.731] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:23.734] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:10:23.735] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:10:23.735] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:10:23.735] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:23.735] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:23.844] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:23.846] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:23.847] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:23.848] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:10:23.850] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:10:23.852] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:10:23.867] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:10:23.867] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:23.868] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:23.924] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:23.924] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:23.925] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:23.927] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:10:23.928] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:10:23.928] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:10:23.928] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:23.928] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:24.126] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:24.130] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:24.131] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:24.135] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:10:24.137] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:10:24.139] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:10:24.160] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:10:24.164] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:10:24.170] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:10:24.176] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:10:24.184] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:10:24.189] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:10:24.193] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:10:24.193] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:24.194] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:24.393] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:24.394] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:24.396] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:24.400] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:10:24.402] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:10:24.402] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:10:24.402] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:24.402] [warning] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:24.691] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:24.692] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:24.694] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:24.695] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:10:24.705] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:10:24.711] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:10:24.717] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:10:24.722] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:10:24.727] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:10:24.733] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:10:24.735] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300102400.ncl' [2025-05-03 00:10:24.735] [error ] [nspeng ] [ 8204: 8996] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300102400.ncl [2025-05-03 00:10:24.767] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300102400.ncl' [2025-05-03 00:10:24.767] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:10:24.768] [info ] [nspeng ] [ 8204: 8996] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:10:26.914] [info ] [nspeng ] [ 8204:33548] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:10:26.914] [info ] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:26.914] [warning] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:27.021] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:27.022] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:27.028] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:27.030] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:10:27.031] [warning] [nspeng ] [ 8204:33548] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:10:27.031] [info ] [nspeng ] [ 8204:33548] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:10:27.031] [info ] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:27.031] [warning] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:27.078] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:27.080] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:27.081] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:27.082] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:10:27.084] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:10:27.085] [info ] [nspeng ] [ 8204:33548] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:10:27.097] [info ] [nspeng ] [ 8204:26028] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:10:27.097] [info ] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:27.097] [warning] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:27.189] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:27.191] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:27.192] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:27.195] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:10:27.196] [warning] [nspeng ] [ 8204:26028] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:10:27.196] [info ] [nspeng ] [ 8204:26028] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:10:27.196] [info ] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:27.196] [warning] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:27.280] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:27.283] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:27.285] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:27.287] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:10:27.288] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:10:27.291] [info ] [nspeng ] [ 8204:26028] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:10:28.115] [info ] [nspeng ] [ 8204:26028] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:10:28.116] [info ] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:28.116] [warning] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:28.165] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:28.166] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:28.166] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:28.168] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:10:28.169] [warning] [nspeng ] [ 8204:26028] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:10:28.169] [info ] [nspeng ] [ 8204:26028] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:10:28.170] [info ] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:28.170] [warning] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:28.220] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:28.221] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:28.228] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:28.232] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:10:28.237] [error ] [nspeng ] [ 8204:26028] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:10:28.239] [info ] [nspeng ] [ 8204:26028] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:10:28.418] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:10:28.419] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:28.420] [warning] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:28.471] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:28.472] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:28.473] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:28.474] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:10:28.475] [warning] [nspeng ] [ 8204:32984] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:10:28.475] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:10:28.475] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:28.475] [warning] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:28.560] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:28.565] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:28.565] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:28.567] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:10:28.569] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:10:28.570] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:10:58.310] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:10:58.310] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:58.310] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:58.331] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:58.332] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:58.333] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:58.334] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:10:58.334] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:10:58.334] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:10:58.334] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:10:58.335] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:10:58.356] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:10:58.357] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:10:58.358] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:10:58.359] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:10:58.360] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:10:58.361] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:11:32.036] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:11:32.036] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:11:32.036] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:11:32.062] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:11:32.063] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:11:32.064] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:11:32.064] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:11:32.065] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:11:32.065] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:11:32.066] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:11:32.066] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:11:32.098] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:11:32.099] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:11:32.100] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:11:32.101] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:11:32.102] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:11:32.103] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:11:32.110] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:11:32.110] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:11:32.110] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:11:32.156] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:11:32.186] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:11:32.191] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:11:32.193] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:11:32.193] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:11:32.194] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:11:32.194] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:11:32.194] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:11:32.214] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:11:32.215] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:11:32.215] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:11:32.216] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:11:32.217] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:11:32.218] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:11:32.224] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:11:32.228] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:11:32.233] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:11:32.237] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:11:32.243] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:11:32.249] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:11:32.254] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:11:32.254] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:11:32.254] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:11:32.275] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:11:32.276] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:11:32.276] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:11:32.278] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:11:32.279] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:11:32.279] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:11:32.279] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:11:32.279] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:11:32.301] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:11:32.302] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:11:32.302] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:11:32.304] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:11:32.309] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:11:32.313] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:11:32.318] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:11:32.322] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:11:32.326] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:11:32.330] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:11:32.331] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300113200.ncl' [2025-05-03 00:11:32.332] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300113200.ncl [2025-05-03 00:11:32.332] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300113200.ncl' [2025-05-03 00:11:32.333] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:11:32.333] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:12:49.956] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:49.956] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:49.957] [warning] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:49.983] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:49.984] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:49.985] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:49.986] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:49.987] [warning] [nspeng ] [ 8204:32984] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:49.988] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:49.988] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:49.988] [warning] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:50.008] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:50.009] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:50.010] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:50.011] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:12:50.012] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:12:50.013] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:12:50.023] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:50.024] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:50.024] [warning] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:50.053] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:50.054] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:50.055] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:50.057] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:50.058] [warning] [nspeng ] [ 8204:32984] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:50.058] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:50.058] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:50.058] [warning] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:50.086] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:50.087] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:50.088] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:50.089] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:12:50.091] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:12:50.092] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:12:50.098] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:50.102] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:12:50.126] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:12:50.131] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:12:50.136] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:12:50.140] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:12:50.144] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:12:50.145] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:50.145] [warning] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:50.167] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:50.168] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:50.168] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:50.170] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:50.171] [warning] [nspeng ] [ 8204:32984] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:50.171] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:50.171] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:50.172] [warning] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:50.193] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:50.194] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:50.195] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:50.196] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:12:50.202] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:12:50.207] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:12:50.211] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:12:50.216] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:12:50.221] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:12:50.224] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:12:50.226] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300125000.ncl' [2025-05-03 00:12:50.226] [error ] [nspeng ] [ 8204:32984] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300125000.ncl [2025-05-03 00:12:50.229] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300125000.ncl' [2025-05-03 00:12:50.230] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:12:50.230] [info ] [nspeng ] [ 8204:32984] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:12:51.005] [info ] [nspeng ] [ 8204: 8972] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:51.006] [info ] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:51.006] [warning] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:51.067] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:51.068] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:51.070] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:51.071] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:51.073] [warning] [nspeng ] [ 8204: 8972] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:51.073] [info ] [nspeng ] [ 8204: 8972] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:51.073] [info ] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:51.074] [warning] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:51.112] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:51.113] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:51.114] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:51.115] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:12:51.117] [error ] [nspeng ] [ 8204: 8972] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:12:51.118] [info ] [nspeng ] [ 8204: 8972] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:12:51.130] [info ] [nspeng ] [ 8204:31444] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:51.130] [info ] [nspeng ] [ 8204:31444] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:51.130] [warning] [nspeng ] [ 8204:31444] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:51.175] [error ] [nspeng ] [ 8204:31444] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:51.176] [error ] [nspeng ] [ 8204:31444] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:51.177] [error ] [nspeng ] [ 8204:31444] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:51.179] [error ] [nspeng ] [ 8204:31444] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:51.180] [warning] [nspeng ] [ 8204:31444] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:51.180] [info ] [nspeng ] [ 8204:31444] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:51.180] [info ] [nspeng ] [ 8204:31444] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:51.180] [warning] [nspeng ] [ 8204:31444] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:51.219] [error ] [nspeng ] [ 8204:31444] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:51.220] [error ] [nspeng ] [ 8204:31444] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:51.222] [error ] [nspeng ] [ 8204:31444] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:51.224] [error ] [nspeng ] [ 8204:31444] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:12:51.226] [error ] [nspeng ] [ 8204:31444] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:12:51.227] [info ] [nspeng ] [ 8204:31444] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:12:51.976] [info ] [nspeng ] [ 8204: 8620] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:51.976] [info ] [nspeng ] [ 8204: 8620] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:51.976] [warning] [nspeng ] [ 8204: 8620] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.001] [error ] [nspeng ] [ 8204: 8620] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.003] [error ] [nspeng ] [ 8204: 8620] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.004] [error ] [nspeng ] [ 8204: 8620] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.005] [error ] [nspeng ] [ 8204: 8620] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:52.006] [warning] [nspeng ] [ 8204: 8620] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:52.006] [info ] [nspeng ] [ 8204: 8620] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:52.006] [info ] [nspeng ] [ 8204: 8620] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.006] [warning] [nspeng ] [ 8204: 8620] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.031] [error ] [nspeng ] [ 8204: 8620] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.032] [error ] [nspeng ] [ 8204: 8620] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.033] [error ] [nspeng ] [ 8204: 8620] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.034] [error ] [nspeng ] [ 8204: 8620] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:12:52.035] [error ] [nspeng ] [ 8204: 8620] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:12:52.036] [info ] [nspeng ] [ 8204: 8620] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:12:52.044] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:52.044] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.044] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.104] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.105] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.106] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.107] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:52.108] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:52.108] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:52.109] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.109] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.134] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.135] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.137] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.138] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:12:52.139] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:12:52.140] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:12:52.148] [info ] [nspeng ] [ 8204:33548] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:52.148] [info ] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.148] [warning] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.196] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.197] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.198] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.199] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:52.200] [warning] [nspeng ] [ 8204:33548] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:52.200] [info ] [nspeng ] [ 8204:33548] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:52.201] [info ] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.201] [warning] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.236] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.237] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.238] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.239] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:12:52.240] [error ] [nspeng ] [ 8204:33548] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:12:52.242] [info ] [nspeng ] [ 8204:33548] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:12:52.251] [info ] [nspeng ] [ 8204:16200] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:52.252] [info ] [nspeng ] [ 8204:16200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.252] [warning] [nspeng ] [ 8204:16200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.292] [error ] [nspeng ] [ 8204:16200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.293] [error ] [nspeng ] [ 8204:16200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.294] [error ] [nspeng ] [ 8204:16200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.296] [error ] [nspeng ] [ 8204:16200] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:52.297] [warning] [nspeng ] [ 8204:16200] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:52.297] [info ] [nspeng ] [ 8204:16200] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:52.297] [info ] [nspeng ] [ 8204:16200] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.297] [warning] [nspeng ] [ 8204:16200] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.344] [error ] [nspeng ] [ 8204:16200] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.345] [error ] [nspeng ] [ 8204:16200] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.346] [error ] [nspeng ] [ 8204:16200] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.348] [error ] [nspeng ] [ 8204:16200] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:12:52.349] [error ] [nspeng ] [ 8204:16200] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:12:52.350] [info ] [nspeng ] [ 8204:16200] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:12:52.362] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:52.362] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.362] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.408] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.409] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.410] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.411] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:52.412] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:52.412] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:52.412] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.412] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.447] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.448] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.450] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.451] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:12:52.452] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:12:52.453] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:12:52.462] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:52.466] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:12:52.471] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:12:52.476] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:12:52.480] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:12:52.485] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:12:52.490] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:12:52.490] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.490] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.520] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.521] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.522] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.524] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:52.525] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:52.525] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:52.525] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.526] [warning] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.568] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.569] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.570] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.571] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:12:52.577] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:12:52.582] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:12:52.587] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:12:52.591] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:12:52.595] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:12:52.600] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:12:52.602] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300125200.ncl' [2025-05-03 00:12:52.602] [error ] [nspeng ] [ 8204:10176] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300125200.ncl [2025-05-03 00:12:52.603] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300125200.ncl' [2025-05-03 00:12:52.603] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:12:52.603] [info ] [nspeng ] [ 8204:10176] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:12:52.635] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:52.636] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.636] [warning] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.665] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.666] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.667] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.668] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:52.670] [warning] [nspeng ] [ 8204:28428] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:52.670] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:52.670] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.670] [warning] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.695] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.695] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.697] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.698] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:12:52.699] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:12:52.700] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:12:52.706] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:52.706] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.707] [warning] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.730] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.731] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.732] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.733] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:52.734] [warning] [nspeng ] [ 8204:28428] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:52.734] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:52.734] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.734] [warning] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.759] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.760] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.761] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.762] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:12:52.763] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:12:52.764] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:12:52.769] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:52.773] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:12:52.778] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:12:52.783] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:12:52.787] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:12:52.791] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:12:52.796] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:12:52.796] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.796] [warning] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.820] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.820] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.821] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.822] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:52.824] [warning] [nspeng ] [ 8204:28428] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:52.824] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:52.825] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:52.825] [warning] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:52.845] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:52.846] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:52.850] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:52.852] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:12:52.859] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:12:52.864] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:12:52.867] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:12:52.872] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:12:52.877] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:12:52.881] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:12:52.883] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300125200.ncl' [2025-05-03 00:12:52.883] [error ] [nspeng ] [ 8204:28428] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300125200.ncl [2025-05-03 00:12:52.883] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300125200.ncl' [2025-05-03 00:12:52.884] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:12:52.884] [info ] [nspeng ] [ 8204:28428] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:12:56.116] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:56.116] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:56.116] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:56.139] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:56.140] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:56.142] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:56.144] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:56.145] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:56.145] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:56.145] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:56.145] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:56.168] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:56.170] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:56.171] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:56.172] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:12:56.173] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:12:56.173] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:12:56.182] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:56.182] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:56.182] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:56.207] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:56.209] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:56.210] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:56.212] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:56.213] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:56.213] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:56.214] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:56.214] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:56.236] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:56.238] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:56.240] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:56.241] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:12:56.245] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:12:56.246] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:12:56.253] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:12:56.258] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:12:56.266] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:12:56.273] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:12:56.280] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:12:56.287] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:12:56.293] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:12:56.293] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:56.293] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:56.314] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:56.316] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:56.318] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:56.320] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:12:56.322] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:12:56.322] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:12:56.323] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:12:56.323] [warning] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:12:56.344] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:12:56.345] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:12:56.346] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:12:56.347] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:12:56.353] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:12:56.360] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:12:56.366] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:12:56.372] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:12:56.378] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:12:56.385] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:12:56.388] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300125600.ncl' [2025-05-03 00:12:56.388] [error ] [nspeng ] [ 8204:32276] [A326C4: 906] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300125600.ncl [2025-05-03 00:12:56.389] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300125600.ncl' [2025-05-03 00:12:56.390] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:12:56.390] [info ] [nspeng ] [ 8204:32276] [A326C4: 906] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:14:11.653] [info ] [nspeng ] [10460:15148] [99955F: 930] BackupEngineRouter.cpp:142 (nsp::BackupEngineRouter::SetupBackupEngine): Storage Platform Name is NSP [2025-05-03 00:14:11.653] [error ] [nspeng ] [10460:15148] [99955F: 930] nspconnector.cpp:1163 (nsp::NSPConnector::FetchLongLastingCookie): NSPConnector::FetchLongLastingCookie invalid ST [2025-05-03 00:14:11.665] [info ] [nspeng ] [10460:15148] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM buckets WHERE (_ROWID_ %2) = 0;' [2025-05-03 00:14:11.666] [info ] [nspeng ] [10460:15148] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM intmeta WHERE (_ROWID_ %2) = 0;' [2025-05-03 00:14:11.666] [info ] [nspeng ] [10460:15148] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM params WHERE (_ROWID_ %2) = 0;' [2025-05-03 00:14:11.666] [info ] [nspeng ] [10460:15148] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM node_versions WHERE (_ROWID_ %2) = 0;' [2025-05-03 00:14:11.667] [info ] [nspeng ] [10460:15148] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:14:11.667] [info ] [nspeng ] [10460:15148] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:14:11.667] [info ] [nspeng ] [10460:15148] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:14:11.667] [info ] [nspeng ] [10460:15148] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:14:11.667] [info ] [nspeng ] [10460:15148] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:14:11.667] [info ] [nspeng ] [10460:15148] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:14:11.669] [info ] [nspeng ] [10460:15148] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:14:11.671] [info ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:14:11.671] [warning] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:14:11.759] [error ] [nspeng ] [10460:15148] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:14:11.761] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:14:11.762] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:14:11.767] [error ] [nspeng ] [10460:15148] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:14:11.769] [warning] [nspeng ] [10460:15148] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:14:11.769] [info ] [nspeng ] [10460:15148] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:14:11.769] [info ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:14:11.769] [warning] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:14:11.933] [error ] [nspeng ] [10460:15148] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:14:11.934] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:14:11.935] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:14:11.938] [error ] [nspeng ] [10460:15148] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:14:11.940] [error ] [nspeng ] [10460:15148] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:14:11.942] [info ] [nspeng ] [10460:15148] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:14:11.958] [info ] [nspeng ] [10460:15308] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:14:11.959] [info ] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:14:11.959] [warning] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:14:12.341] [error ] [nspeng ] [10460:15308] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:14:12.342] [error ] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:14:12.343] [error ] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:14:12.345] [error ] [nspeng ] [10460:15308] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:14:12.345] [warning] [nspeng ] [10460:15308] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:14:12.346] [info ] [nspeng ] [10460:15308] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:14:12.346] [info ] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:14:12.346] [warning] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:14:12.631] [error ] [nspeng ] [10460:15308] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:14:12.632] [error ] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:14:12.633] [error ] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:14:12.634] [error ] [nspeng ] [10460:15308] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:14:12.635] [error ] [nspeng ] [10460:15308] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:14:12.636] [info ] [nspeng ] [10460:15308] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:14:17.169] [info ] [nspeng ] [10460:15052] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:14:17.169] [info ] [nspeng ] [10460:15052] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:14:17.169] [warning] [nspeng ] [10460:15052] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:14:17.340] [error ] [nspeng ] [10460:15052] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:14:17.341] [error ] [nspeng ] [10460:15052] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:14:17.343] [error ] [nspeng ] [10460:15052] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:14:17.344] [error ] [nspeng ] [10460:15052] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:14:17.345] [warning] [nspeng ] [10460:15052] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:14:17.345] [info ] [nspeng ] [10460:15052] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:14:17.345] [info ] [nspeng ] [10460:15052] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:14:17.345] [warning] [nspeng ] [10460:15052] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:14:17.400] [error ] [nspeng ] [10460:15052] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:14:17.406] [error ] [nspeng ] [10460:15052] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:14:17.409] [error ] [nspeng ] [10460:15052] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:14:17.413] [error ] [nspeng ] [10460:15052] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:14:17.416] [error ] [nspeng ] [10460:15052] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:14:17.420] [info ] [nspeng ] [10460:15052] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:14:28.877] [info ] [nspeng ] [10460:15308] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:14:28.878] [info ] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:14:28.878] [warning] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:14:28.895] [error ] [nspeng ] [10460:15308] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:14:28.896] [error ] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:14:28.897] [error ] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:14:28.899] [error ] [nspeng ] [10460:15308] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:14:28.899] [warning] [nspeng ] [10460:15308] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:14:28.900] [info ] [nspeng ] [10460:15308] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:14:28.900] [info ] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:14:28.900] [warning] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:14:28.916] [error ] [nspeng ] [10460:15308] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:14:28.917] [error ] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:14:28.918] [error ] [nspeng ] [10460:15308] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:14:28.919] [error ] [nspeng ] [10460:15308] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:14:28.920] [error ] [nspeng ] [10460:15308] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:14:28.921] [info ] [nspeng ] [10460:15308] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:14:29.731] [info ] [nspeng ] [10460:15148] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:14:29.731] [info ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:14:29.731] [warning] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:14:29.761] [error ] [nspeng ] [10460:15148] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:14:29.763] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:14:29.765] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:14:29.767] [error ] [nspeng ] [10460:15148] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:14:29.768] [warning] [nspeng ] [10460:15148] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:14:29.768] [info ] [nspeng ] [10460:15148] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:14:29.768] [info ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:14:29.768] [warning] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:14:29.790] [error ] [nspeng ] [10460:15148] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:14:29.790] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:14:29.792] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:14:29.794] [error ] [nspeng ] [10460:15148] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:14:29.794] [error ] [nspeng ] [10460:15148] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:14:29.795] [info ] [nspeng ] [10460:15148] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:14:49.688] [info ] [nspeng ] [10460:15148] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:14:49.688] [info ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:14:49.688] [warning] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:14:49.720] [error ] [nspeng ] [10460:15148] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:14:49.721] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:14:49.722] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:14:49.723] [error ] [nspeng ] [10460:15148] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:14:49.725] [warning] [nspeng ] [10460:15148] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:14:49.725] [info ] [nspeng ] [10460:15148] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:14:49.725] [info ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:14:49.725] [warning] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:14:49.766] [error ] [nspeng ] [10460:15148] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:14:49.767] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:14:49.768] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:14:49.769] [error ] [nspeng ] [10460:15148] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:14:49.771] [error ] [nspeng ] [10460:15148] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:14:49.772] [info ] [nspeng ] [10460:15148] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:29.847] [info ] [nspeng ] [10460:15872] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:29.847] [info ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:29.848] [warning] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:29.884] [error ] [nspeng ] [10460:15872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:29.885] [error ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:29.886] [error ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:29.888] [error ] [nspeng ] [10460:15872] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:29.889] [warning] [nspeng ] [10460:15872] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:29.889] [info ] [nspeng ] [10460:15872] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:29.889] [info ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:29.889] [warning] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:29.914] [error ] [nspeng ] [10460:15872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:29.915] [error ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:29.918] [error ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:29.919] [error ] [nspeng ] [10460:15872] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:29.920] [error ] [nspeng ] [10460:15872] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:29.921] [info ] [nspeng ] [10460:15872] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:29.930] [info ] [nspeng ] [10460:15872] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:29.930] [info ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:29.930] [warning] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:29.957] [error ] [nspeng ] [10460:15872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:29.958] [error ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:29.959] [error ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:29.961] [error ] [nspeng ] [10460:15872] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:29.962] [warning] [nspeng ] [10460:15872] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:29.962] [info ] [nspeng ] [10460:15872] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:29.962] [info ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:29.962] [warning] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:30.004] [error ] [nspeng ] [10460:15872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:30.005] [error ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:30.006] [error ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:30.008] [error ] [nspeng ] [10460:15872] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:30.009] [error ] [nspeng ] [10460:15872] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:30.010] [info ] [nspeng ] [10460:15872] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:30.020] [info ] [nspeng ] [10460:15872] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:30.027] [info ] [nspeng ] [10460:15872] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:15:30.032] [info ] [nspeng ] [10460:15872] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:15:30.037] [info ] [nspeng ] [10460:15872] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:15:30.044] [info ] [nspeng ] [10460:15872] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:15:30.048] [info ] [nspeng ] [10460:15872] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:15:30.052] [info ] [nspeng ] [10460:15872] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:15:30.053] [info ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:30.053] [warning] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:30.080] [error ] [nspeng ] [10460:15872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:30.081] [error ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:30.083] [error ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:30.084] [error ] [nspeng ] [10460:15872] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:30.085] [warning] [nspeng ] [10460:15872] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:30.085] [info ] [nspeng ] [10460:15872] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:30.086] [info ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:30.086] [warning] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:30.110] [error ] [nspeng ] [10460:15872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:30.111] [error ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:30.112] [error ] [nspeng ] [10460:15872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:30.114] [error ] [nspeng ] [10460:15872] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:15:30.121] [info ] [nspeng ] [10460:15872] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:15:30.126] [info ] [nspeng ] [10460:15872] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:15:30.131] [info ] [nspeng ] [10460:15872] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:15:30.136] [info ] [nspeng ] [10460:15872] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:15:30.141] [info ] [nspeng ] [10460:15872] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:15:30.145] [info ] [nspeng ] [10460:15872] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:15:30.147] [info ] [nspeng ] [10460:15872] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300153000.ncl' [2025-05-03 00:15:30.147] [error ] [nspeng ] [10460:15872] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300153000.ncl [2025-05-03 00:15:30.149] [info ] [nspeng ] [10460:15872] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300153000.ncl' [2025-05-03 00:15:30.149] [info ] [nspeng ] [10460:15872] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:15:30.150] [info ] [nspeng ] [10460:15872] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:15:31.377] [info ] [nspeng ] [10460: 8996] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:31.378] [info ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:31.378] [warning] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:31.429] [error ] [nspeng ] [10460: 8996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:31.432] [error ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:31.433] [error ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:31.434] [error ] [nspeng ] [10460: 8996] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:31.435] [warning] [nspeng ] [10460: 8996] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:31.436] [info ] [nspeng ] [10460: 8996] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:31.436] [info ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:31.436] [warning] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:31.474] [error ] [nspeng ] [10460: 8996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:31.476] [error ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:31.476] [error ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:31.479] [error ] [nspeng ] [10460: 8996] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:31.481] [error ] [nspeng ] [10460: 8996] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:31.482] [info ] [nspeng ] [10460: 8996] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:31.491] [info ] [nspeng ] [10460:24360] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:31.491] [info ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:31.491] [warning] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:31.528] [error ] [nspeng ] [10460:24360] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:31.529] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:31.531] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:31.533] [error ] [nspeng ] [10460:24360] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:31.534] [warning] [nspeng ] [10460:24360] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:31.534] [info ] [nspeng ] [10460:24360] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:31.534] [info ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:31.534] [warning] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:31.571] [error ] [nspeng ] [10460:24360] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:31.572] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:31.573] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:31.574] [error ] [nspeng ] [10460:24360] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:31.575] [error ] [nspeng ] [10460:24360] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:31.576] [info ] [nspeng ] [10460:24360] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:32.289] [info ] [nspeng ] [10460:15148] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:32.289] [info ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:32.289] [warning] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:32.355] [error ] [nspeng ] [10460:15148] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:32.356] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:32.360] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:32.362] [error ] [nspeng ] [10460:15148] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:32.363] [warning] [nspeng ] [10460:15148] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:32.363] [info ] [nspeng ] [10460:15148] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:32.363] [info ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:32.364] [warning] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:32.403] [error ] [nspeng ] [10460:15148] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:32.404] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:32.406] [error ] [nspeng ] [10460:15148] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:32.407] [error ] [nspeng ] [10460:15148] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:32.408] [error ] [nspeng ] [10460:15148] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:32.410] [info ] [nspeng ] [10460:15148] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:32.420] [info ] [nspeng ] [10460:11672] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:32.420] [info ] [nspeng ] [10460:11672] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:32.420] [warning] [nspeng ] [10460:11672] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:32.463] [error ] [nspeng ] [10460:11672] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:32.464] [error ] [nspeng ] [10460:11672] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:32.465] [error ] [nspeng ] [10460:11672] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:32.467] [error ] [nspeng ] [10460:11672] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:32.468] [warning] [nspeng ] [10460:11672] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:32.468] [info ] [nspeng ] [10460:11672] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:32.469] [info ] [nspeng ] [10460:11672] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:32.469] [warning] [nspeng ] [10460:11672] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:32.516] [error ] [nspeng ] [10460:11672] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:32.518] [error ] [nspeng ] [10460:11672] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:32.522] [error ] [nspeng ] [10460:11672] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:32.526] [error ] [nspeng ] [10460:11672] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:32.526] [error ] [nspeng ] [10460:11672] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:32.530] [info ] [nspeng ] [10460:11672] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:32.549] [info ] [nspeng ] [10460:13752] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:32.550] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:32.550] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:32.592] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:32.593] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:32.594] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:32.596] [error ] [nspeng ] [10460:13752] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:32.597] [warning] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:32.598] [info ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:32.598] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:32.598] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:32.658] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:32.659] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:32.660] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:32.661] [error ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:32.662] [error ] [nspeng ] [10460:13752] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:32.664] [info ] [nspeng ] [10460:13752] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:32.681] [info ] [nspeng ] [10460:24360] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:32.681] [info ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:32.681] [warning] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:32.753] [error ] [nspeng ] [10460:24360] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:32.755] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:32.756] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:32.758] [error ] [nspeng ] [10460:24360] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:32.760] [warning] [nspeng ] [10460:24360] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:32.760] [info ] [nspeng ] [10460:24360] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:32.760] [info ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:32.760] [warning] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:32.815] [error ] [nspeng ] [10460:24360] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:32.817] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:32.818] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:32.820] [error ] [nspeng ] [10460:24360] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:32.823] [error ] [nspeng ] [10460:24360] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:32.825] [info ] [nspeng ] [10460:24360] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:32.837] [info ] [nspeng ] [10460:24360] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:32.838] [info ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:32.838] [warning] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:32.883] [error ] [nspeng ] [10460:24360] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:32.885] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:32.886] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:32.888] [error ] [nspeng ] [10460:24360] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:32.890] [warning] [nspeng ] [10460:24360] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:32.890] [info ] [nspeng ] [10460:24360] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:32.890] [info ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:32.890] [warning] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:32.933] [error ] [nspeng ] [10460:24360] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:32.934] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:32.934] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:32.935] [error ] [nspeng ] [10460:24360] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:32.936] [error ] [nspeng ] [10460:24360] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:32.938] [info ] [nspeng ] [10460:24360] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:32.948] [info ] [nspeng ] [10460:24360] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:32.953] [info ] [nspeng ] [10460:24360] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:15:32.958] [info ] [nspeng ] [10460:24360] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:15:32.962] [info ] [nspeng ] [10460:24360] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:15:32.970] [info ] [nspeng ] [10460:24360] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:15:32.978] [info ] [nspeng ] [10460:24360] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:15:32.985] [info ] [nspeng ] [10460:24360] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:15:32.986] [info ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:32.986] [warning] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:33.040] [error ] [nspeng ] [10460:24360] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:33.041] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:33.043] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:33.044] [error ] [nspeng ] [10460:24360] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:33.045] [warning] [nspeng ] [10460:24360] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:33.045] [info ] [nspeng ] [10460:24360] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:33.045] [info ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:33.046] [warning] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:33.079] [error ] [nspeng ] [10460:24360] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:33.080] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:33.083] [error ] [nspeng ] [10460:24360] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:33.084] [error ] [nspeng ] [10460:24360] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:15:33.091] [info ] [nspeng ] [10460:24360] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:15:33.095] [info ] [nspeng ] [10460:24360] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:15:33.100] [info ] [nspeng ] [10460:24360] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:15:33.105] [info ] [nspeng ] [10460:24360] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:15:33.110] [info ] [nspeng ] [10460:24360] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:15:33.115] [info ] [nspeng ] [10460:24360] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:15:33.117] [info ] [nspeng ] [10460:24360] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300153200.ncl' [2025-05-03 00:15:33.117] [error ] [nspeng ] [10460:24360] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300153200.ncl [2025-05-03 00:15:33.118] [info ] [nspeng ] [10460:24360] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300153200.ncl' [2025-05-03 00:15:33.118] [info ] [nspeng ] [10460:24360] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:15:33.119] [info ] [nspeng ] [10460:24360] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:15:33.127] [info ] [nspeng ] [10460: 8996] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:33.127] [info ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:33.127] [warning] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:33.162] [error ] [nspeng ] [10460: 8996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:33.163] [error ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:33.164] [error ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:33.165] [error ] [nspeng ] [10460: 8996] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:33.167] [warning] [nspeng ] [10460: 8996] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:33.167] [info ] [nspeng ] [10460: 8996] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:33.167] [info ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:33.167] [warning] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:33.205] [error ] [nspeng ] [10460: 8996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:33.206] [error ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:33.208] [error ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:33.209] [error ] [nspeng ] [10460: 8996] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:33.211] [error ] [nspeng ] [10460: 8996] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:33.213] [info ] [nspeng ] [10460: 8996] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:33.221] [info ] [nspeng ] [10460: 8996] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:33.227] [info ] [nspeng ] [10460: 8996] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:15:33.236] [info ] [nspeng ] [10460: 8996] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:15:33.245] [info ] [nspeng ] [10460: 8996] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:15:33.250] [info ] [nspeng ] [10460: 8996] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:15:33.254] [info ] [nspeng ] [10460: 8996] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:15:33.259] [info ] [nspeng ] [10460: 8996] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:15:33.259] [info ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:33.259] [warning] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:33.289] [error ] [nspeng ] [10460: 8996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:33.290] [error ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:33.291] [error ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:33.292] [error ] [nspeng ] [10460: 8996] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:33.293] [warning] [nspeng ] [10460: 8996] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:33.293] [info ] [nspeng ] [10460: 8996] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:33.293] [info ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:33.293] [warning] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:33.317] [error ] [nspeng ] [10460: 8996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:33.318] [error ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:33.320] [error ] [nspeng ] [10460: 8996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:33.323] [error ] [nspeng ] [10460: 8996] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:15:33.344] [info ] [nspeng ] [10460: 8996] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:15:33.348] [info ] [nspeng ] [10460: 8996] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:15:33.353] [info ] [nspeng ] [10460: 8996] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:15:33.359] [info ] [nspeng ] [10460: 8996] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:15:33.364] [info ] [nspeng ] [10460: 8996] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:15:33.369] [info ] [nspeng ] [10460: 8996] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:15:33.370] [info ] [nspeng ] [10460: 8996] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300153300.ncl' [2025-05-03 00:15:33.370] [error ] [nspeng ] [10460: 8996] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300153300.ncl [2025-05-03 00:15:33.371] [info ] [nspeng ] [10460: 8996] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300153300.ncl' [2025-05-03 00:15:33.372] [info ] [nspeng ] [10460: 8996] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:15:33.372] [info ] [nspeng ] [10460: 8996] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:15:41.124] [info ] [nspeng ] [10460:23940] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:41.124] [info ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:41.124] [warning] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:41.151] [error ] [nspeng ] [10460:23940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:41.153] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:41.154] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:41.155] [error ] [nspeng ] [10460:23940] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:41.156] [warning] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:41.156] [info ] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:41.157] [info ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:41.157] [warning] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:41.182] [error ] [nspeng ] [10460:23940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:41.183] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:41.184] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:41.185] [error ] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:41.186] [error ] [nspeng ] [10460:23940] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:41.187] [info ] [nspeng ] [10460:23940] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:41.196] [info ] [nspeng ] [10460:23940] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:41.196] [info ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:41.196] [warning] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:41.217] [error ] [nspeng ] [10460:23940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:41.217] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:41.218] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:41.219] [error ] [nspeng ] [10460:23940] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:41.220] [warning] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:41.220] [info ] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:41.220] [info ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:41.220] [warning] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:41.241] [error ] [nspeng ] [10460:23940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:41.243] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:41.244] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:41.245] [error ] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:41.246] [error ] [nspeng ] [10460:23940] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:41.247] [info ] [nspeng ] [10460:23940] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:41.252] [info ] [nspeng ] [10460:23940] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:41.256] [info ] [nspeng ] [10460:23940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:15:41.260] [info ] [nspeng ] [10460:23940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:15:41.264] [info ] [nspeng ] [10460:23940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:15:41.268] [info ] [nspeng ] [10460:23940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:15:41.272] [info ] [nspeng ] [10460:23940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:15:41.276] [info ] [nspeng ] [10460:23940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:15:41.276] [info ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:41.276] [warning] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:41.291] [error ] [nspeng ] [10460:23940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:41.292] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:41.293] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:41.294] [error ] [nspeng ] [10460:23940] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:41.295] [warning] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:41.295] [info ] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:41.296] [info ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:41.296] [warning] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:41.313] [error ] [nspeng ] [10460:23940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:41.314] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:41.315] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:41.316] [error ] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:15:41.322] [info ] [nspeng ] [10460:23940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:15:41.326] [info ] [nspeng ] [10460:23940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:15:41.331] [info ] [nspeng ] [10460:23940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:15:41.334] [info ] [nspeng ] [10460:23940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:15:41.338] [info ] [nspeng ] [10460:23940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:15:41.341] [info ] [nspeng ] [10460:23940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:15:41.342] [info ] [nspeng ] [10460:23940] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300154100.ncl' [2025-05-03 00:15:41.342] [error ] [nspeng ] [10460:23940] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300154100.ncl [2025-05-03 00:15:41.343] [info ] [nspeng ] [10460:23940] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300154100.ncl' [2025-05-03 00:15:41.344] [info ] [nspeng ] [10460:23940] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:15:41.344] [info ] [nspeng ] [10460:23940] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:15:41.861] [info ] [nspeng ] [10460:23940] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:41.861] [info ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:41.861] [warning] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:41.884] [error ] [nspeng ] [10460:23940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:41.886] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:41.887] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:41.888] [error ] [nspeng ] [10460:23940] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:41.889] [warning] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:41.889] [info ] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:41.889] [info ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:41.889] [warning] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:41.908] [error ] [nspeng ] [10460:23940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:41.909] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:41.910] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:41.910] [error ] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:41.911] [error ] [nspeng ] [10460:23940] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:41.912] [info ] [nspeng ] [10460:23940] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:41.920] [info ] [nspeng ] [10460:13752] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:41.920] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:41.920] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:41.940] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:41.941] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:41.942] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:41.943] [error ] [nspeng ] [10460:13752] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:41.944] [warning] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:41.944] [info ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:41.944] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:41.944] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:41.963] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:41.964] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:41.966] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:41.967] [error ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:41.968] [error ] [nspeng ] [10460:13752] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:41.969] [info ] [nspeng ] [10460:13752] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:41.975] [info ] [nspeng ] [10460: 8740] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:41.976] [info ] [nspeng ] [10460: 8740] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:41.976] [warning] [nspeng ] [10460: 8740] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:41.998] [error ] [nspeng ] [10460: 8740] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:41.999] [error ] [nspeng ] [10460: 8740] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:41.999] [error ] [nspeng ] [10460: 8740] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:42.001] [error ] [nspeng ] [10460: 8740] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:42.002] [warning] [nspeng ] [10460: 8740] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:42.002] [info ] [nspeng ] [10460: 8740] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:42.002] [info ] [nspeng ] [10460: 8740] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:42.002] [warning] [nspeng ] [10460: 8740] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:42.024] [error ] [nspeng ] [10460: 8740] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:42.025] [error ] [nspeng ] [10460: 8740] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:42.026] [error ] [nspeng ] [10460: 8740] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:42.026] [error ] [nspeng ] [10460: 8740] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:42.027] [error ] [nspeng ] [10460: 8740] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:42.028] [info ] [nspeng ] [10460: 8740] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:42.035] [info ] [nspeng ] [10460:16824] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:42.035] [info ] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:42.035] [warning] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:42.061] [error ] [nspeng ] [10460:16824] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:42.062] [error ] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:42.062] [error ] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:42.064] [error ] [nspeng ] [10460:16824] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:42.065] [warning] [nspeng ] [10460:16824] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:42.065] [info ] [nspeng ] [10460:16824] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:42.065] [info ] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:42.065] [warning] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:42.088] [error ] [nspeng ] [10460:16824] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:42.089] [error ] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:42.090] [error ] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:42.091] [error ] [nspeng ] [10460:16824] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:42.092] [error ] [nspeng ] [10460:16824] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:42.093] [info ] [nspeng ] [10460:16824] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:42.100] [info ] [nspeng ] [10460:16824] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:42.104] [info ] [nspeng ] [10460:16824] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:15:42.109] [info ] [nspeng ] [10460:16824] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:15:42.114] [info ] [nspeng ] [10460:16824] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:15:42.118] [info ] [nspeng ] [10460:16824] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:15:42.123] [info ] [nspeng ] [10460:16824] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:15:42.126] [info ] [nspeng ] [10460:16824] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:15:42.128] [info ] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:42.128] [warning] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:42.151] [error ] [nspeng ] [10460:16824] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:42.153] [error ] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:42.154] [error ] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:42.155] [error ] [nspeng ] [10460:16824] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:42.156] [warning] [nspeng ] [10460:16824] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:42.156] [info ] [nspeng ] [10460:16824] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:42.158] [info ] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:42.158] [warning] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:42.199] [error ] [nspeng ] [10460:16824] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:42.200] [error ] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:42.201] [error ] [nspeng ] [10460:16824] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:42.202] [error ] [nspeng ] [10460:16824] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:15:42.208] [info ] [nspeng ] [10460:16824] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:15:42.212] [info ] [nspeng ] [10460:16824] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:15:42.217] [info ] [nspeng ] [10460:16824] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:15:42.224] [info ] [nspeng ] [10460:16824] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:15:42.229] [info ] [nspeng ] [10460:16824] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:15:42.234] [info ] [nspeng ] [10460:16824] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:15:42.237] [info ] [nspeng ] [10460:16824] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300154200.ncl' [2025-05-03 00:15:42.237] [error ] [nspeng ] [10460:16824] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300154200.ncl [2025-05-03 00:15:42.239] [info ] [nspeng ] [10460:16824] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300154200.ncl' [2025-05-03 00:15:42.239] [info ] [nspeng ] [10460:16824] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:15:42.239] [info ] [nspeng ] [10460:16824] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:15:42.267] [info ] [nspeng ] [10460:24252] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:42.267] [info ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:42.268] [warning] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:42.294] [error ] [nspeng ] [10460:24252] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:42.295] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:42.297] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:42.298] [error ] [nspeng ] [10460:24252] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:42.299] [warning] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:42.299] [info ] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:42.299] [info ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:42.299] [warning] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:42.324] [error ] [nspeng ] [10460:24252] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:42.325] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:42.325] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:42.326] [error ] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:42.327] [error ] [nspeng ] [10460:24252] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:42.328] [info ] [nspeng ] [10460:24252] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:42.333] [info ] [nspeng ] [10460:24252] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:42.333] [info ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:42.333] [warning] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:42.352] [error ] [nspeng ] [10460:24252] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:42.353] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:42.353] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:42.355] [error ] [nspeng ] [10460:24252] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:42.356] [warning] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:42.356] [info ] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:42.356] [info ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:42.356] [warning] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:42.376] [error ] [nspeng ] [10460:24252] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:42.377] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:42.378] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:42.379] [error ] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:15:42.380] [error ] [nspeng ] [10460:24252] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:15:42.382] [info ] [nspeng ] [10460:24252] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:15:42.386] [info ] [nspeng ] [10460:24252] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:15:42.390] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:15:42.395] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:15:42.399] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:15:42.404] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:15:42.409] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:15:42.413] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:15:42.414] [info ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:42.414] [warning] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:42.431] [error ] [nspeng ] [10460:24252] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:42.432] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:42.433] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:42.434] [error ] [nspeng ] [10460:24252] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:15:42.435] [warning] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:15:42.435] [info ] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:15:42.436] [info ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:15:42.436] [warning] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:15:42.454] [error ] [nspeng ] [10460:24252] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:15:42.455] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:15:42.456] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:15:42.457] [error ] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:15:42.461] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:15:42.465] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:15:42.470] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:15:42.474] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:15:42.479] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:15:42.484] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:15:42.485] [info ] [nspeng ] [10460:24252] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300154200.ncl' [2025-05-03 00:15:42.485] [error ] [nspeng ] [10460:24252] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300154200.ncl [2025-05-03 00:15:42.486] [info ] [nspeng ] [10460:24252] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300154200.ncl' [2025-05-03 00:15:42.487] [info ] [nspeng ] [10460:24252] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:15:42.487] [info ] [nspeng ] [10460:24252] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:17:37.911] [info ] [nspeng ] [10460:24252] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:17:37.911] [info ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:17:37.911] [warning] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:17:37.924] [error ] [nspeng ] [10460:24252] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:17:37.925] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:17:37.925] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:17:37.927] [error ] [nspeng ] [10460:24252] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:17:37.928] [warning] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:17:37.928] [info ] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:17:37.928] [info ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:17:37.928] [warning] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:17:37.943] [error ] [nspeng ] [10460:24252] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:17:37.944] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:17:37.945] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:17:37.945] [error ] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:17:37.947] [error ] [nspeng ] [10460:24252] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:17:37.948] [info ] [nspeng ] [10460:24252] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:17:37.953] [info ] [nspeng ] [10460:24252] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:17:37.953] [info ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:17:37.953] [warning] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:17:37.968] [error ] [nspeng ] [10460:24252] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:17:37.969] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:17:37.970] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:17:37.973] [error ] [nspeng ] [10460:24252] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:17:37.974] [warning] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:17:37.974] [info ] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:17:37.974] [info ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:17:37.974] [warning] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:17:37.988] [error ] [nspeng ] [10460:24252] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:17:37.989] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:17:37.989] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:17:37.990] [error ] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:17:37.991] [error ] [nspeng ] [10460:24252] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:17:37.992] [info ] [nspeng ] [10460:24252] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:17:37.996] [info ] [nspeng ] [10460:24252] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:17:37.999] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:17:38.003] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:17:38.006] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:17:38.009] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:17:38.012] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:17:38.015] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:17:38.015] [info ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:17:38.015] [warning] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:17:38.028] [error ] [nspeng ] [10460:24252] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:17:38.029] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:17:38.030] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:17:38.031] [error ] [nspeng ] [10460:24252] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:17:38.032] [warning] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:17:38.032] [info ] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:17:38.032] [info ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:17:38.032] [warning] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:17:38.046] [error ] [nspeng ] [10460:24252] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:17:38.046] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:17:38.047] [error ] [nspeng ] [10460:24252] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:17:38.048] [error ] [nspeng ] [10460:24252] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:17:38.052] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:17:38.055] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:17:38.058] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:17:38.062] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:17:38.065] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:17:38.068] [info ] [nspeng ] [10460:24252] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:17:38.069] [info ] [nspeng ] [10460:24252] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300173700.ncl' [2025-05-03 00:17:38.069] [error ] [nspeng ] [10460:24252] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300173700.ncl [2025-05-03 00:17:38.070] [info ] [nspeng ] [10460:24252] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300173700.ncl' [2025-05-03 00:17:38.070] [info ] [nspeng ] [10460:24252] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:17:38.070] [info ] [nspeng ] [10460:24252] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:19:06.455] [info ] [nspeng ] [10460:10648] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:19:06.456] [info ] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:06.456] [warning] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:06.473] [error ] [nspeng ] [10460:10648] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:06.474] [error ] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:06.475] [error ] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:06.476] [error ] [nspeng ] [10460:10648] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:19:06.478] [warning] [nspeng ] [10460:10648] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:19:06.478] [info ] [nspeng ] [10460:10648] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:19:06.478] [info ] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:06.478] [warning] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:06.494] [error ] [nspeng ] [10460:10648] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:06.495] [error ] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:06.496] [error ] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:06.497] [error ] [nspeng ] [10460:10648] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:19:06.497] [error ] [nspeng ] [10460:10648] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:19:06.498] [info ] [nspeng ] [10460:10648] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:19:06.503] [info ] [nspeng ] [10460:10648] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:19:06.507] [info ] [nspeng ] [10460:10648] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:19:06.511] [info ] [nspeng ] [10460:10648] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:19:06.515] [info ] [nspeng ] [10460:10648] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:19:06.519] [info ] [nspeng ] [10460:10648] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:19:06.523] [info ] [nspeng ] [10460:10648] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:19:06.526] [info ] [nspeng ] [10460:10648] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:19:06.526] [info ] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:06.526] [warning] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:06.542] [error ] [nspeng ] [10460:10648] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:06.543] [error ] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:06.544] [error ] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:06.545] [error ] [nspeng ] [10460:10648] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:19:06.545] [warning] [nspeng ] [10460:10648] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:19:06.545] [info ] [nspeng ] [10460:10648] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:19:06.545] [info ] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:06.547] [warning] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:06.562] [error ] [nspeng ] [10460:10648] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:06.563] [error ] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:06.564] [error ] [nspeng ] [10460:10648] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:06.566] [error ] [nspeng ] [10460:10648] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:19:06.571] [info ] [nspeng ] [10460:10648] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:19:06.575] [info ] [nspeng ] [10460:10648] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:19:06.579] [info ] [nspeng ] [10460:10648] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:19:06.583] [info ] [nspeng ] [10460:10648] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:19:06.587] [info ] [nspeng ] [10460:10648] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:19:06.591] [info ] [nspeng ] [10460:10648] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:19:06.592] [info ] [nspeng ] [10460:10648] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300190600.ncl' [2025-05-03 00:19:06.592] [error ] [nspeng ] [10460:10648] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300190600.ncl [2025-05-03 00:19:06.593] [info ] [nspeng ] [10460:10648] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300190600.ncl' [2025-05-03 00:19:06.593] [info ] [nspeng ] [10460:10648] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:19:06.594] [info ] [nspeng ] [10460:10648] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:19:48.522] [info ] [nspeng ] [10460:13752] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:19:48.523] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:48.523] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:48.548] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:48.549] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:48.549] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:48.550] [error ] [nspeng ] [10460:13752] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:19:48.552] [warning] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:19:48.552] [info ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:19:48.552] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:48.552] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:48.570] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:48.570] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:48.571] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:48.572] [error ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:19:48.573] [error ] [nspeng ] [10460:13752] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:19:48.574] [info ] [nspeng ] [10460:13752] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:19:48.581] [info ] [nspeng ] [10460:13752] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:19:48.581] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:48.581] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:48.597] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:48.598] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:48.599] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:48.600] [error ] [nspeng ] [10460:13752] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:19:48.601] [warning] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:19:48.601] [info ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:19:48.601] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:48.601] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:48.619] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:48.620] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:48.621] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:48.622] [error ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:19:48.623] [error ] [nspeng ] [10460:13752] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:19:48.624] [info ] [nspeng ] [10460:13752] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:19:48.631] [info ] [nspeng ] [10460:13752] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:19:48.635] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:19:48.638] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:19:48.641] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:19:48.647] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:19:48.650] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:19:48.655] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:19:48.655] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:48.655] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:48.673] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:48.674] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:48.675] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:48.677] [error ] [nspeng ] [10460:13752] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:19:48.678] [warning] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:19:48.678] [info ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:19:48.678] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:48.678] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:48.692] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:48.693] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:48.694] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:48.695] [error ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:19:48.700] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:19:48.704] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:19:48.709] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:19:48.712] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:19:48.715] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:19:48.718] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:19:48.719] [info ] [nspeng ] [10460:13752] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300194800.ncl' [2025-05-03 00:19:48.719] [error ] [nspeng ] [10460:13752] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300194800.ncl [2025-05-03 00:19:48.720] [info ] [nspeng ] [10460:13752] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300194800.ncl' [2025-05-03 00:19:48.721] [info ] [nspeng ] [10460:13752] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:19:48.721] [info ] [nspeng ] [10460:13752] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:19:50.798] [info ] [nspeng ] [10460:13752] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:19:50.798] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:50.798] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:50.818] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:50.819] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:50.820] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:50.821] [error ] [nspeng ] [10460:13752] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:19:50.822] [warning] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:19:50.822] [info ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:19:50.822] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:50.822] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:50.838] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:50.840] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:50.841] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:50.842] [error ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:19:50.843] [error ] [nspeng ] [10460:13752] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:19:50.843] [info ] [nspeng ] [10460:13752] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:19:50.849] [info ] [nspeng ] [10460:13752] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:19:50.850] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:50.850] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:50.869] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:50.870] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:50.871] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:50.872] [error ] [nspeng ] [10460:13752] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:19:50.873] [warning] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:19:50.873] [info ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:19:50.873] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:50.873] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:50.897] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:50.897] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:50.898] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:50.899] [error ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:19:50.899] [error ] [nspeng ] [10460:13752] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:19:50.900] [info ] [nspeng ] [10460:13752] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:19:50.905] [info ] [nspeng ] [10460:13752] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:19:50.909] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:19:50.915] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:19:50.920] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:19:50.924] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:19:50.929] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:19:50.934] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:19:50.934] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:50.934] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:50.951] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:50.951] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:50.952] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:50.953] [error ] [nspeng ] [10460:13752] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:19:50.954] [warning] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:19:50.954] [info ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:19:50.954] [info ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:19:50.954] [warning] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:19:50.971] [error ] [nspeng ] [10460:13752] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:19:50.972] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:19:50.973] [error ] [nspeng ] [10460:13752] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:19:50.974] [error ] [nspeng ] [10460:13752] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:19:50.979] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:19:50.983] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:19:50.987] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:19:50.990] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:19:50.996] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:19:50.999] [info ] [nspeng ] [10460:13752] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:19:51.000] [info ] [nspeng ] [10460:13752] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300195000.ncl' [2025-05-03 00:19:51.000] [error ] [nspeng ] [10460:13752] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300195000.ncl [2025-05-03 00:19:51.001] [info ] [nspeng ] [10460:13752] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300195000.ncl' [2025-05-03 00:19:51.002] [info ] [nspeng ] [10460:13752] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:19:51.002] [info ] [nspeng ] [10460:13752] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:21:03.030] [info ] [nspeng ] [10460:27032] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:21:03.030] [info ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:21:03.031] [warning] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:21:03.055] [error ] [nspeng ] [10460:27032] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:21:03.058] [error ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:21:03.059] [error ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:21:03.066] [error ] [nspeng ] [10460:27032] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:21:03.069] [warning] [nspeng ] [10460:27032] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:21:03.069] [info ] [nspeng ] [10460:27032] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:21:03.069] [info ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:21:03.069] [warning] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:21:03.110] [error ] [nspeng ] [10460:27032] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:21:03.111] [error ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:21:03.111] [error ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:21:03.113] [error ] [nspeng ] [10460:27032] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:21:03.114] [error ] [nspeng ] [10460:27032] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:21:03.115] [info ] [nspeng ] [10460:27032] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:21:03.122] [info ] [nspeng ] [10460:27032] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:21:03.122] [info ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:21:03.122] [warning] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:21:03.146] [error ] [nspeng ] [10460:27032] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:21:03.147] [error ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:21:03.148] [error ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:21:03.149] [error ] [nspeng ] [10460:27032] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:21:03.150] [warning] [nspeng ] [10460:27032] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:21:03.150] [info ] [nspeng ] [10460:27032] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:21:03.150] [info ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:21:03.150] [warning] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:21:03.169] [error ] [nspeng ] [10460:27032] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:21:03.170] [error ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:21:03.171] [error ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:21:03.172] [error ] [nspeng ] [10460:27032] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:21:03.173] [error ] [nspeng ] [10460:27032] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:21:03.173] [info ] [nspeng ] [10460:27032] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:21:03.179] [info ] [nspeng ] [10460:27032] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:21:03.183] [info ] [nspeng ] [10460:27032] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:21:03.187] [info ] [nspeng ] [10460:27032] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:21:03.190] [info ] [nspeng ] [10460:27032] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:21:03.194] [info ] [nspeng ] [10460:27032] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:21:03.198] [info ] [nspeng ] [10460:27032] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:21:03.202] [info ] [nspeng ] [10460:27032] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:21:03.202] [info ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:21:03.202] [warning] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:21:03.226] [error ] [nspeng ] [10460:27032] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:21:03.227] [error ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:21:03.228] [error ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:21:03.229] [error ] [nspeng ] [10460:27032] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:21:03.231] [warning] [nspeng ] [10460:27032] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:21:03.231] [info ] [nspeng ] [10460:27032] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:21:03.231] [info ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:21:03.231] [warning] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:21:03.288] [error ] [nspeng ] [10460:27032] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:21:03.289] [error ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:21:03.291] [error ] [nspeng ] [10460:27032] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:21:03.293] [error ] [nspeng ] [10460:27032] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:21:03.300] [info ] [nspeng ] [10460:27032] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:21:03.305] [info ] [nspeng ] [10460:27032] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:21:03.311] [info ] [nspeng ] [10460:27032] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:21:03.319] [info ] [nspeng ] [10460:27032] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:21:03.325] [info ] [nspeng ] [10460:27032] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:21:03.331] [info ] [nspeng ] [10460:27032] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:21:03.332] [info ] [nspeng ] [10460:27032] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300210300.ncl' [2025-05-03 00:21:03.332] [error ] [nspeng ] [10460:27032] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300210300.ncl [2025-05-03 00:21:03.334] [info ] [nspeng ] [10460:27032] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300210300.ncl' [2025-05-03 00:21:03.334] [info ] [nspeng ] [10460:27032] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:21:03.334] [info ] [nspeng ] [10460:27032] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:24:26.206] [info ] [nspeng ] [10460:26988] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:24:26.206] [info ] [nspeng ] [10460:26988] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:24:26.206] [warning] [nspeng ] [10460:26988] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:24:26.225] [error ] [nspeng ] [10460:26988] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:24:26.228] [error ] [nspeng ] [10460:26988] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:24:26.228] [error ] [nspeng ] [10460:26988] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:24:26.229] [error ] [nspeng ] [10460:26988] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:24:26.230] [warning] [nspeng ] [10460:26988] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:24:26.230] [info ] [nspeng ] [10460:26988] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:24:26.230] [info ] [nspeng ] [10460:26988] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:24:26.231] [warning] [nspeng ] [10460:26988] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:24:26.249] [error ] [nspeng ] [10460:26988] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:24:26.250] [error ] [nspeng ] [10460:26988] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:24:26.251] [error ] [nspeng ] [10460:26988] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:24:26.253] [error ] [nspeng ] [10460:26988] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:24:26.254] [error ] [nspeng ] [10460:26988] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:24:26.255] [info ] [nspeng ] [10460:26988] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:25:11.984] [info ] [nspeng ] [10460:27028] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:25:11.984] [info ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:25:11.984] [warning] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:25:12.004] [error ] [nspeng ] [10460:27028] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:25:12.005] [error ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:25:12.006] [error ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:25:12.007] [error ] [nspeng ] [10460:27028] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:25:12.008] [warning] [nspeng ] [10460:27028] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:25:12.008] [info ] [nspeng ] [10460:27028] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:25:12.008] [info ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:25:12.008] [warning] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:25:12.026] [error ] [nspeng ] [10460:27028] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:25:12.027] [error ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:25:12.027] [error ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:25:12.029] [error ] [nspeng ] [10460:27028] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:25:12.030] [error ] [nspeng ] [10460:27028] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:25:12.031] [info ] [nspeng ] [10460:27028] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:25:12.037] [info ] [nspeng ] [10460:27028] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:25:12.037] [info ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:25:12.037] [warning] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:25:12.053] [error ] [nspeng ] [10460:27028] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:25:12.054] [error ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:25:12.055] [error ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:25:12.057] [error ] [nspeng ] [10460:27028] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:25:12.057] [warning] [nspeng ] [10460:27028] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:25:12.057] [info ] [nspeng ] [10460:27028] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:25:12.058] [info ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:25:12.058] [warning] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:25:12.073] [error ] [nspeng ] [10460:27028] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:25:12.074] [error ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:25:12.075] [error ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:25:12.076] [error ] [nspeng ] [10460:27028] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:25:12.077] [error ] [nspeng ] [10460:27028] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:25:12.077] [info ] [nspeng ] [10460:27028] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:25:12.082] [info ] [nspeng ] [10460:27028] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:25:12.087] [info ] [nspeng ] [10460:27028] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:25:12.092] [info ] [nspeng ] [10460:27028] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:25:12.096] [info ] [nspeng ] [10460:27028] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:25:12.100] [info ] [nspeng ] [10460:27028] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:25:12.104] [info ] [nspeng ] [10460:27028] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:25:12.108] [info ] [nspeng ] [10460:27028] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:25:12.108] [info ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:25:12.108] [warning] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:25:12.126] [error ] [nspeng ] [10460:27028] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:25:12.127] [error ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:25:12.128] [error ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:25:12.129] [error ] [nspeng ] [10460:27028] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:25:12.130] [warning] [nspeng ] [10460:27028] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:25:12.130] [info ] [nspeng ] [10460:27028] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:25:12.131] [info ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:25:12.131] [warning] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:25:12.148] [error ] [nspeng ] [10460:27028] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:25:12.149] [error ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:25:12.150] [error ] [nspeng ] [10460:27028] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:25:12.150] [error ] [nspeng ] [10460:27028] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:25:12.157] [info ] [nspeng ] [10460:27028] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:25:12.161] [info ] [nspeng ] [10460:27028] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:25:12.165] [info ] [nspeng ] [10460:27028] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:25:12.170] [info ] [nspeng ] [10460:27028] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:25:12.178] [info ] [nspeng ] [10460:27028] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:25:12.182] [info ] [nspeng ] [10460:27028] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:25:12.183] [info ] [nspeng ] [10460:27028] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300251200.ncl' [2025-05-03 00:25:12.183] [error ] [nspeng ] [10460:27028] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300251200.ncl [2025-05-03 00:25:12.184] [info ] [nspeng ] [10460:27028] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300251200.ncl' [2025-05-03 00:25:12.185] [info ] [nspeng ] [10460:27028] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:25:12.185] [info ] [nspeng ] [10460:27028] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 00:25:35.756] [info ] [nspeng ] [10460:26984] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:25:35.756] [info ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:25:35.756] [warning] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:25:35.776] [error ] [nspeng ] [10460:26984] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:25:35.778] [error ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:25:35.778] [error ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:25:35.780] [error ] [nspeng ] [10460:26984] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:25:35.781] [warning] [nspeng ] [10460:26984] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:25:35.781] [info ] [nspeng ] [10460:26984] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:25:35.782] [info ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:25:35.782] [warning] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:25:35.800] [error ] [nspeng ] [10460:26984] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:25:35.801] [error ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:25:35.802] [error ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:25:35.803] [error ] [nspeng ] [10460:26984] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:25:35.804] [error ] [nspeng ] [10460:26984] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:25:35.805] [info ] [nspeng ] [10460:26984] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:25:35.811] [info ] [nspeng ] [10460:26984] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:25:35.811] [info ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:25:35.811] [warning] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:25:35.834] [error ] [nspeng ] [10460:26984] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:25:35.835] [error ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:25:35.836] [error ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:25:35.840] [error ] [nspeng ] [10460:26984] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:25:35.841] [warning] [nspeng ] [10460:26984] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:25:35.842] [info ] [nspeng ] [10460:26984] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:25:35.842] [info ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:25:35.842] [warning] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:25:35.861] [error ] [nspeng ] [10460:26984] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:25:35.862] [error ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:25:35.863] [error ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:25:35.864] [error ] [nspeng ] [10460:26984] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 00:25:35.865] [error ] [nspeng ] [10460:26984] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 00:25:35.866] [info ] [nspeng ] [10460:26984] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 00:25:35.870] [info ] [nspeng ] [10460:26984] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 00:25:35.875] [info ] [nspeng ] [10460:26984] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 00:25:35.880] [info ] [nspeng ] [10460:26984] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 00:25:35.884] [info ] [nspeng ] [10460:26984] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 00:25:35.888] [info ] [nspeng ] [10460:26984] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 00:25:35.892] [info ] [nspeng ] [10460:26984] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 00:25:35.896] [info ] [nspeng ] [10460:26984] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 00:25:35.896] [info ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:25:35.896] [warning] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:25:35.914] [error ] [nspeng ] [10460:26984] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:25:35.915] [error ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:25:35.916] [error ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:25:35.917] [error ] [nspeng ] [10460:26984] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 00:25:35.918] [warning] [nspeng ] [10460:26984] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 00:25:35.918] [info ] [nspeng ] [10460:26984] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 00:25:35.918] [info ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 00:25:35.918] [warning] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 00:25:35.936] [error ] [nspeng ] [10460:26984] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 00:25:35.936] [error ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 00:25:35.937] [error ] [nspeng ] [10460:26984] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 00:25:35.938] [error ] [nspeng ] [10460:26984] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 00:25:35.945] [info ] [nspeng ] [10460:26984] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 00:25:35.951] [info ] [nspeng ] [10460:26984] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 00:25:35.972] [info ] [nspeng ] [10460:26984] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 00:25:35.976] [info ] [nspeng ] [10460:26984] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 00:25:35.982] [info ] [nspeng ] [10460:26984] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 00:25:35.986] [info ] [nspeng ] [10460:26984] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 00:25:35.987] [info ] [nspeng ] [10460:26984] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300253500.ncl' [2025-05-03 00:25:35.987] [error ] [nspeng ] [10460:26984] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300253500.ncl [2025-05-03 00:25:35.988] [info ] [nspeng ] [10460:26984] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050300253500.ncl' [2025-05-03 00:25:35.988] [info ] [nspeng ] [10460:26984] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 00:25:35.989] [info ] [nspeng ] [10460:26984] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 01:10:53.295] [info ] [nspeng ] [10460:28348] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 01:10:53.295] [info ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 01:10:53.295] [warning] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 01:10:53.323] [error ] [nspeng ] [10460:28348] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 01:10:53.326] [error ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 01:10:53.327] [error ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 01:10:53.328] [error ] [nspeng ] [10460:28348] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 01:10:53.329] [warning] [nspeng ] [10460:28348] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 01:10:53.329] [info ] [nspeng ] [10460:28348] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 01:10:53.329] [info ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 01:10:53.329] [warning] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 01:10:53.356] [error ] [nspeng ] [10460:28348] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 01:10:53.357] [error ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 01:10:53.358] [error ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 01:10:53.361] [error ] [nspeng ] [10460:28348] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 01:10:53.362] [error ] [nspeng ] [10460:28348] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 01:10:53.363] [info ] [nspeng ] [10460:28348] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 01:10:53.371] [info ] [nspeng ] [10460:28348] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 01:10:53.371] [info ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 01:10:53.371] [warning] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 01:10:53.413] [error ] [nspeng ] [10460:28348] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 01:10:53.414] [error ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 01:10:53.415] [error ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 01:10:53.416] [error ] [nspeng ] [10460:28348] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 01:10:53.418] [warning] [nspeng ] [10460:28348] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 01:10:53.418] [info ] [nspeng ] [10460:28348] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 01:10:53.418] [info ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 01:10:53.418] [warning] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 01:10:53.440] [error ] [nspeng ] [10460:28348] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 01:10:53.441] [error ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 01:10:53.442] [error ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 01:10:53.443] [error ] [nspeng ] [10460:28348] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 01:10:53.444] [error ] [nspeng ] [10460:28348] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 01:10:53.445] [info ] [nspeng ] [10460:28348] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 01:10:53.451] [info ] [nspeng ] [10460:28348] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 01:10:53.455] [info ] [nspeng ] [10460:28348] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 01:10:53.459] [info ] [nspeng ] [10460:28348] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 01:10:53.464] [info ] [nspeng ] [10460:28348] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 01:10:53.468] [info ] [nspeng ] [10460:28348] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 01:10:53.473] [info ] [nspeng ] [10460:28348] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 01:10:53.477] [info ] [nspeng ] [10460:28348] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 01:10:53.478] [info ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 01:10:53.479] [warning] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 01:10:53.504] [error ] [nspeng ] [10460:28348] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 01:10:53.505] [error ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 01:10:53.506] [error ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 01:10:53.507] [error ] [nspeng ] [10460:28348] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 01:10:53.508] [warning] [nspeng ] [10460:28348] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 01:10:53.508] [info ] [nspeng ] [10460:28348] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 01:10:53.508] [info ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 01:10:53.508] [warning] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 01:10:53.530] [error ] [nspeng ] [10460:28348] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 01:10:53.531] [error ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 01:10:53.532] [error ] [nspeng ] [10460:28348] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 01:10:53.533] [error ] [nspeng ] [10460:28348] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 01:10:53.540] [info ] [nspeng ] [10460:28348] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 01:10:53.544] [info ] [nspeng ] [10460:28348] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 01:10:53.548] [info ] [nspeng ] [10460:28348] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 01:10:53.552] [info ] [nspeng ] [10460:28348] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 01:10:53.556] [info ] [nspeng ] [10460:28348] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 01:10:53.560] [info ] [nspeng ] [10460:28348] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 01:10:53.562] [info ] [nspeng ] [10460:28348] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050301105300.ncl' [2025-05-03 01:10:53.562] [error ] [nspeng ] [10460:28348] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050301105300.ncl [2025-05-03 01:10:53.563] [info ] [nspeng ] [10460:28348] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050301105300.ncl' [2025-05-03 01:10:53.563] [info ] [nspeng ] [10460:28348] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 01:10:53.563] [info ] [nspeng ] [10460:28348] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 01:10:54.438] [info ] [nspeng ] [10460:22604] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 01:10:54.439] [info ] [nspeng ] [10460:22604] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 01:10:54.439] [warning] [nspeng ] [10460:22604] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 01:10:54.470] [error ] [nspeng ] [10460:22604] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 01:10:54.471] [error ] [nspeng ] [10460:22604] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 01:10:54.472] [error ] [nspeng ] [10460:22604] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 01:10:54.473] [error ] [nspeng ] [10460:22604] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 01:10:54.474] [warning] [nspeng ] [10460:22604] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 01:10:54.474] [info ] [nspeng ] [10460:22604] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 01:10:54.475] [info ] [nspeng ] [10460:22604] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 01:10:54.475] [warning] [nspeng ] [10460:22604] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 01:10:54.500] [error ] [nspeng ] [10460:22604] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 01:10:54.501] [error ] [nspeng ] [10460:22604] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 01:10:54.502] [error ] [nspeng ] [10460:22604] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 01:10:54.503] [error ] [nspeng ] [10460:22604] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 01:10:54.504] [error ] [nspeng ] [10460:22604] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 01:10:54.505] [info ] [nspeng ] [10460:22604] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 01:10:54.512] [info ] [nspeng ] [10460:28732] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 01:10:54.512] [info ] [nspeng ] [10460:28732] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 01:10:54.513] [warning] [nspeng ] [10460:28732] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 01:10:54.538] [error ] [nspeng ] [10460:28732] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 01:10:54.538] [error ] [nspeng ] [10460:28732] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 01:10:54.539] [error ] [nspeng ] [10460:28732] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 01:10:54.541] [error ] [nspeng ] [10460:28732] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 01:10:54.542] [warning] [nspeng ] [10460:28732] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 01:10:54.542] [info ] [nspeng ] [10460:28732] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 01:10:54.542] [info ] [nspeng ] [10460:28732] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 01:10:54.542] [warning] [nspeng ] [10460:28732] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 01:10:54.561] [error ] [nspeng ] [10460:28732] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 01:10:54.562] [error ] [nspeng ] [10460:28732] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 01:10:54.563] [error ] [nspeng ] [10460:28732] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 01:10:54.563] [error ] [nspeng ] [10460:28732] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 01:10:54.564] [error ] [nspeng ] [10460:28732] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 01:10:54.565] [info ] [nspeng ] [10460:28732] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 01:10:55.106] [info ] [nspeng ] [10460:27688] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 01:10:55.106] [info ] [nspeng ] [10460:27688] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 01:10:55.106] [warning] [nspeng ] [10460:27688] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 01:10:55.122] [error ] [nspeng ] [10460:27688] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 01:10:55.123] [error ] [nspeng ] [10460:27688] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 01:10:55.123] [error ] [nspeng ] [10460:27688] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 01:10:55.124] [error ] [nspeng ] [10460:27688] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 01:10:55.125] [warning] [nspeng ] [10460:27688] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 01:10:55.125] [info ] [nspeng ] [10460:27688] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 01:10:55.125] [info ] [nspeng ] [10460:27688] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 01:10:55.125] [warning] [nspeng ] [10460:27688] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 01:10:55.142] [error ] [nspeng ] [10460:27688] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 01:10:55.142] [error ] [nspeng ] [10460:27688] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 01:10:55.143] [error ] [nspeng ] [10460:27688] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 01:10:55.144] [error ] [nspeng ] [10460:27688] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 01:10:55.145] [error ] [nspeng ] [10460:27688] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 01:10:55.146] [info ] [nspeng ] [10460:27688] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 02:17:23.983] [info ] [nspeng ] [10460: 3228] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 02:17:23.983] [info ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 02:17:23.983] [warning] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 02:17:23.995] [error ] [nspeng ] [10460: 3228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 02:17:23.996] [error ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 02:17:23.997] [error ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 02:17:23.998] [error ] [nspeng ] [10460: 3228] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 02:17:23.998] [warning] [nspeng ] [10460: 3228] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 02:17:23.998] [info ] [nspeng ] [10460: 3228] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 02:17:23.999] [info ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 02:17:23.999] [warning] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 02:17:24.012] [error ] [nspeng ] [10460: 3228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 02:17:24.013] [error ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 02:17:24.014] [error ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 02:17:24.015] [error ] [nspeng ] [10460: 3228] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 02:17:24.015] [error ] [nspeng ] [10460: 3228] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 02:17:24.016] [info ] [nspeng ] [10460: 3228] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 02:17:24.831] [info ] [nspeng ] [10460: 3228] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 02:17:24.831] [info ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 02:17:24.831] [warning] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 02:17:24.841] [error ] [nspeng ] [10460: 3228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 02:17:24.842] [error ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 02:17:24.842] [error ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 02:17:24.843] [error ] [nspeng ] [10460: 3228] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 02:17:24.844] [warning] [nspeng ] [10460: 3228] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 02:17:24.844] [info ] [nspeng ] [10460: 3228] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 02:17:24.844] [info ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 02:17:24.844] [warning] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 02:17:24.854] [error ] [nspeng ] [10460: 3228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 02:17:24.856] [error ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 02:17:24.856] [error ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 02:17:24.857] [error ] [nspeng ] [10460: 3228] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 02:17:24.858] [error ] [nspeng ] [10460: 3228] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 02:17:24.858] [info ] [nspeng ] [10460: 3228] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 02:18:04.204] [info ] [nspeng ] [10460: 3228] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 02:18:04.204] [info ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 02:18:04.204] [warning] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 02:18:04.228] [error ] [nspeng ] [10460: 3228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 02:18:04.229] [error ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 02:18:04.230] [error ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 02:18:04.231] [error ] [nspeng ] [10460: 3228] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 02:18:04.232] [warning] [nspeng ] [10460: 3228] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 02:18:04.232] [info ] [nspeng ] [10460: 3228] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 02:18:04.232] [info ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 02:18:04.232] [warning] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 02:18:04.243] [error ] [nspeng ] [10460: 3228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 02:18:04.244] [error ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 02:18:04.244] [error ] [nspeng ] [10460: 3228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 02:18:04.246] [error ] [nspeng ] [10460: 3228] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 02:18:04.246] [error ] [nspeng ] [10460: 3228] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 02:18:04.247] [info ] [nspeng ] [10460: 3228] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 02:24:36.291] [info ] [nspeng ] [10460:16024] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 02:24:36.291] [info ] [nspeng ] [10460:16024] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 02:24:36.291] [warning] [nspeng ] [10460:16024] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 02:24:36.314] [error ] [nspeng ] [10460:16024] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 02:24:36.316] [error ] [nspeng ] [10460:16024] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 02:24:36.317] [error ] [nspeng ] [10460:16024] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 02:24:36.318] [error ] [nspeng ] [10460:16024] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 02:24:36.318] [warning] [nspeng ] [10460:16024] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 02:24:36.318] [info ] [nspeng ] [10460:16024] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 02:24:36.319] [info ] [nspeng ] [10460:16024] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 02:24:36.319] [warning] [nspeng ] [10460:16024] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 02:24:36.331] [error ] [nspeng ] [10460:16024] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 02:24:36.331] [error ] [nspeng ] [10460:16024] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 02:24:36.332] [error ] [nspeng ] [10460:16024] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 02:24:36.333] [error ] [nspeng ] [10460:16024] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 02:24:36.334] [error ] [nspeng ] [10460:16024] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 02:24:36.334] [info ] [nspeng ] [10460:16024] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 02:43:47.121] [info ] [nspeng ] [10460:10244] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 02:43:47.122] [info ] [nspeng ] [10460:10244] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 02:43:47.122] [warning] [nspeng ] [10460:10244] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 02:43:47.148] [error ] [nspeng ] [10460:10244] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 02:43:47.149] [error ] [nspeng ] [10460:10244] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 02:43:47.149] [error ] [nspeng ] [10460:10244] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 02:43:47.150] [error ] [nspeng ] [10460:10244] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 02:43:47.151] [warning] [nspeng ] [10460:10244] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 02:43:47.151] [info ] [nspeng ] [10460:10244] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 02:43:47.151] [info ] [nspeng ] [10460:10244] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 02:43:47.151] [warning] [nspeng ] [10460:10244] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 02:43:47.164] [error ] [nspeng ] [10460:10244] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 02:43:47.164] [error ] [nspeng ] [10460:10244] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 02:43:47.165] [error ] [nspeng ] [10460:10244] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 02:43:47.165] [error ] [nspeng ] [10460:10244] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 02:43:47.167] [error ] [nspeng ] [10460:10244] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 02:43:47.168] [info ] [nspeng ] [10460:10244] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 04:05:05.018] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 04:05:05.018] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 04:05:05.018] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 04:05:05.030] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 04:05:05.040] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 04:05:05.041] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 04:05:05.041] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 04:05:05.041] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 04:05:05.041] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 04:05:05.041] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 04:05:05.041] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 04:05:05.054] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 04:05:05.054] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 04:05:05.055] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 04:05:05.055] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 04:05:05.057] [error ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 04:05:05.058] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 04:05:05.061] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 04:05:05.065] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 04:05:05.068] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 04:05:05.071] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 04:05:05.073] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 04:05:05.077] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 04:05:05.080] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 04:05:05.080] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 04:05:05.080] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 04:05:05.092] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 04:05:05.092] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 04:05:05.093] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 04:05:05.093] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 04:05:05.095] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 04:05:05.095] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 04:05:05.096] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 04:05:05.096] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 04:05:05.107] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 04:05:05.107] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 04:05:05.108] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 04:05:05.109] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 04:05:05.113] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 04:05:05.117] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 04:05:05.119] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 04:05:05.122] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 04:05:05.125] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 04:05:05.129] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 04:05:05.130] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050304050500.ncl' [2025-05-03 04:05:05.130] [error ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050304050500.ncl [2025-05-03 04:05:05.130] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050304050500.ncl' [2025-05-03 04:05:05.131] [info ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 04:05:05.131] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 07:58:01.224] [info ] [nspeng ] [10460: 5264] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 07:58:01.224] [info ] [nspeng ] [10460: 5264] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 07:58:01.224] [warning] [nspeng ] [10460: 5264] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 07:58:01.236] [error ] [nspeng ] [10460: 5264] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 07:58:01.237] [error ] [nspeng ] [10460: 5264] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 07:58:01.239] [error ] [nspeng ] [10460: 5264] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 07:58:01.240] [error ] [nspeng ] [10460: 5264] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 07:58:01.240] [warning] [nspeng ] [10460: 5264] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 07:58:01.240] [info ] [nspeng ] [10460: 5264] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 07:58:01.240] [info ] [nspeng ] [10460: 5264] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 07:58:01.241] [warning] [nspeng ] [10460: 5264] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 07:58:01.252] [error ] [nspeng ] [10460: 5264] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 07:58:01.252] [error ] [nspeng ] [10460: 5264] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 07:58:01.253] [error ] [nspeng ] [10460: 5264] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 07:58:01.254] [error ] [nspeng ] [10460: 5264] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 07:58:01.255] [error ] [nspeng ] [10460: 5264] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 07:58:01.256] [info ] [nspeng ] [10460: 5264] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 08:05:05.011] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 08:05:05.011] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 08:05:05.011] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 08:05:05.022] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 08:05:05.022] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 08:05:05.023] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 08:05:05.024] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 08:05:05.025] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 08:05:05.025] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 08:05:05.025] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 08:05:05.025] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 08:05:05.036] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 08:05:05.037] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 08:05:05.038] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 08:05:05.038] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 08:05:05.039] [error ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 08:05:05.040] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 08:05:05.044] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 08:05:05.047] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 08:05:05.050] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 08:05:05.054] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 08:05:05.056] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 08:05:05.060] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 08:05:05.063] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 08:05:05.063] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 08:05:05.063] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 08:05:05.074] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 08:05:05.074] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 08:05:05.075] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 08:05:05.076] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 08:05:05.076] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 08:05:05.076] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 08:05:05.076] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 08:05:05.076] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 08:05:05.089] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 08:05:05.089] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 08:05:05.090] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 08:05:05.091] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 08:05:05.095] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 08:05:05.098] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 08:05:05.101] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 08:05:05.104] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 08:05:05.108] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 08:05:05.111] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 08:05:05.112] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050308050500.ncl' [2025-05-03 08:05:05.112] [error ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050308050500.ncl [2025-05-03 08:05:05.113] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050308050500.ncl' [2025-05-03 08:05:05.113] [info ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 08:05:05.113] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 08:06:02.426] [info ] [nspeng ] [10460: 6020] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 08:06:02.426] [info ] [nspeng ] [10460: 6020] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 08:06:02.426] [warning] [nspeng ] [10460: 6020] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 08:06:02.449] [error ] [nspeng ] [10460: 6020] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 08:06:02.459] [error ] [nspeng ] [10460: 6020] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 08:06:02.460] [error ] [nspeng ] [10460: 6020] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 08:06:02.460] [error ] [nspeng ] [10460: 6020] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 08:06:02.461] [warning] [nspeng ] [10460: 6020] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 08:06:02.461] [info ] [nspeng ] [10460: 6020] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 08:06:02.461] [info ] [nspeng ] [10460: 6020] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 08:06:02.461] [warning] [nspeng ] [10460: 6020] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 08:06:02.473] [error ] [nspeng ] [10460: 6020] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 08:06:02.474] [error ] [nspeng ] [10460: 6020] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 08:06:02.474] [error ] [nspeng ] [10460: 6020] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 08:06:02.475] [error ] [nspeng ] [10460: 6020] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 08:06:02.476] [error ] [nspeng ] [10460: 6020] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 08:06:02.476] [info ] [nspeng ] [10460: 6020] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 10:14:57.757] [info ] [nspeng ] [10460:24284] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 10:14:57.757] [info ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 10:14:57.757] [warning] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 10:14:57.770] [error ] [nspeng ] [10460:24284] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 10:14:57.771] [error ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 10:14:57.772] [error ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 10:14:57.772] [error ] [nspeng ] [10460:24284] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 10:14:57.774] [warning] [nspeng ] [10460:24284] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 10:14:57.774] [info ] [nspeng ] [10460:24284] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 10:14:57.774] [info ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 10:14:57.774] [warning] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 10:14:57.785] [error ] [nspeng ] [10460:24284] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 10:14:57.786] [error ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 10:14:57.787] [error ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 10:14:57.788] [error ] [nspeng ] [10460:24284] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 10:14:57.789] [error ] [nspeng ] [10460:24284] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 10:14:57.790] [info ] [nspeng ] [10460:24284] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 10:14:57.793] [info ] [nspeng ] [10460:24284] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 10:14:57.793] [info ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 10:14:57.793] [warning] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 10:14:57.805] [error ] [nspeng ] [10460:24284] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 10:14:57.806] [error ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 10:14:57.807] [error ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 10:14:57.808] [error ] [nspeng ] [10460:24284] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 10:14:57.808] [warning] [nspeng ] [10460:24284] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 10:14:57.808] [info ] [nspeng ] [10460:24284] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 10:14:57.809] [info ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 10:14:57.809] [warning] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 10:14:57.821] [error ] [nspeng ] [10460:24284] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 10:14:57.821] [error ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 10:14:57.822] [error ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 10:14:57.824] [error ] [nspeng ] [10460:24284] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 10:14:57.824] [error ] [nspeng ] [10460:24284] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 10:14:57.825] [info ] [nspeng ] [10460:24284] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 10:14:57.829] [info ] [nspeng ] [10460:24284] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 10:14:57.832] [info ] [nspeng ] [10460:24284] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 10:14:57.835] [info ] [nspeng ] [10460:24284] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 10:14:57.838] [info ] [nspeng ] [10460:24284] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 10:14:57.841] [info ] [nspeng ] [10460:24284] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 10:14:57.844] [info ] [nspeng ] [10460:24284] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 10:14:57.847] [info ] [nspeng ] [10460:24284] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 10:14:57.848] [info ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 10:14:57.848] [warning] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 10:14:57.859] [error ] [nspeng ] [10460:24284] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 10:14:57.860] [error ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 10:14:57.861] [error ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 10:14:57.861] [error ] [nspeng ] [10460:24284] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 10:14:57.862] [warning] [nspeng ] [10460:24284] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 10:14:57.862] [info ] [nspeng ] [10460:24284] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 10:14:57.863] [info ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 10:14:57.863] [warning] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 10:14:57.877] [error ] [nspeng ] [10460:24284] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 10:14:57.878] [error ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 10:14:57.879] [error ] [nspeng ] [10460:24284] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 10:14:57.880] [error ] [nspeng ] [10460:24284] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 10:14:57.884] [info ] [nspeng ] [10460:24284] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 10:14:57.889] [info ] [nspeng ] [10460:24284] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 10:14:57.892] [info ] [nspeng ] [10460:24284] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 10:14:57.895] [info ] [nspeng ] [10460:24284] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 10:14:57.898] [info ] [nspeng ] [10460:24284] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 10:14:57.901] [info ] [nspeng ] [10460:24284] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 10:14:57.902] [info ] [nspeng ] [10460:24284] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050310145700.ncl' [2025-05-03 10:14:57.902] [error ] [nspeng ] [10460:24284] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050310145700.ncl [2025-05-03 10:14:57.902] [info ] [nspeng ] [10460:24284] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050310145700.ncl' [2025-05-03 10:14:57.902] [info ] [nspeng ] [10460:24284] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 10:14:57.902] [info ] [nspeng ] [10460:24284] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 12:05:05.077] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 12:05:05.077] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 12:05:05.077] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 12:05:05.174] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 12:05:05.276] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 12:05:05.325] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 12:05:05.423] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 12:05:05.424] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 12:05:05.424] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 12:05:05.424] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 12:05:05.424] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 12:05:05.472] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 12:05:05.473] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 12:05:05.474] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 12:05:05.521] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 12:05:05.570] [error ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 12:05:05.571] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 12:05:05.624] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 12:05:06.042] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 12:05:06.288] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 12:05:06.702] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 12:05:06.886] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 12:05:06.996] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 12:05:07.001] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 12:05:07.001] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 12:05:07.001] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 12:05:07.016] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 12:05:07.016] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 12:05:07.017] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 12:05:07.018] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 12:05:07.019] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 12:05:07.020] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 12:05:07.020] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 12:05:07.020] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 12:05:07.034] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 12:05:07.036] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 12:05:07.037] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 12:05:07.038] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 12:05:07.043] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 12:05:07.046] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 12:05:07.050] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 12:05:07.054] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 12:05:07.057] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 12:05:07.060] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 12:05:07.062] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050312050500.ncl' [2025-05-03 12:05:07.062] [error ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050312050500.ncl [2025-05-03 12:05:07.062] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050312050500.ncl' [2025-05-03 12:05:07.063] [info ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 12:05:07.063] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 16:05:05.011] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 16:05:05.011] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 16:05:05.012] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 16:05:05.023] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 16:05:05.024] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 16:05:05.025] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 16:05:05.026] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 16:05:05.027] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 16:05:05.027] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 16:05:05.027] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 16:05:05.027] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 16:05:05.040] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 16:05:05.041] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 16:05:05.042] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 16:05:05.042] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 16:05:05.044] [error ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 16:05:05.045] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 16:05:05.048] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 16:05:05.052] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 16:05:05.056] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 16:05:05.060] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 16:05:05.063] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 16:05:05.067] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 16:05:05.070] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 16:05:05.070] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 16:05:05.070] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 16:05:05.083] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 16:05:05.084] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 16:05:05.085] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 16:05:05.086] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 16:05:05.086] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 16:05:05.086] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 16:05:05.086] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 16:05:05.086] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 16:05:05.101] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 16:05:05.101] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 16:05:05.102] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 16:05:05.103] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 16:05:05.108] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 16:05:05.112] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 16:05:05.115] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 16:05:05.118] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 16:05:05.122] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 16:05:05.125] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 16:05:05.127] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050316050500.ncl' [2025-05-03 16:05:05.127] [error ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050316050500.ncl [2025-05-03 16:05:05.128] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050316050500.ncl' [2025-05-03 16:05:05.128] [info ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 16:05:05.128] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 18:29:04.377] [info ] [nspeng ] [10460:25960] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 18:29:04.377] [info ] [nspeng ] [10460:25960] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 18:29:04.377] [warning] [nspeng ] [10460:25960] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 18:29:04.392] [error ] [nspeng ] [10460:25960] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 18:29:04.393] [error ] [nspeng ] [10460:25960] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 18:29:04.394] [error ] [nspeng ] [10460:25960] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 18:29:04.394] [error ] [nspeng ] [10460:25960] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 18:29:04.395] [warning] [nspeng ] [10460:25960] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 18:29:04.395] [info ] [nspeng ] [10460:25960] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 18:29:04.396] [info ] [nspeng ] [10460:25960] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 18:29:04.396] [warning] [nspeng ] [10460:25960] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 18:29:04.411] [error ] [nspeng ] [10460:25960] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 18:29:04.411] [error ] [nspeng ] [10460:25960] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 18:29:04.412] [error ] [nspeng ] [10460:25960] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 18:29:04.413] [error ] [nspeng ] [10460:25960] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 18:29:04.414] [error ] [nspeng ] [10460:25960] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 18:29:04.414] [info ] [nspeng ] [10460:25960] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 20:05:05.037] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 20:05:05.037] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 20:05:05.037] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 20:05:05.051] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 20:05:05.052] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 20:05:05.052] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 20:05:05.053] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 20:05:05.054] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 20:05:05.054] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 20:05:05.054] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 20:05:05.055] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 20:05:05.069] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 20:05:05.069] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 20:05:05.070] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 20:05:05.070] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 20:05:05.072] [error ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 20:05:05.073] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 20:05:05.076] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 20:05:05.080] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-03 20:05:05.083] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-03 20:05:05.087] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-03 20:05:05.091] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-03 20:05:05.095] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-03 20:05:05.099] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-03 20:05:05.099] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 20:05:05.099] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 20:05:05.115] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 20:05:05.115] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 20:05:05.116] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 20:05:05.117] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 20:05:05.118] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 20:05:05.118] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 20:05:05.118] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 20:05:05.118] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 20:05:05.131] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 20:05:05.131] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 20:05:05.132] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 20:05:05.133] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-03 20:05:05.138] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-03 20:05:05.145] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-03 20:05:05.149] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-03 20:05:05.153] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-03 20:05:05.156] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-03 20:05:05.160] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-03 20:05:05.161] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050320050500.ncl' [2025-05-03 20:05:05.161] [error ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050320050500.ncl [2025-05-03 20:05:05.162] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050320050500.ncl' [2025-05-03 20:05:05.162] [info ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-03 20:05:05.162] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-03 20:11:25.643] [info ] [nspeng ] [10460:28464] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 20:11:25.643] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 20:11:25.643] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 20:11:25.668] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 20:11:25.668] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 20:11:25.669] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 20:11:25.671] [error ] [nspeng ] [10460:28464] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 20:11:25.672] [warning] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 20:11:25.672] [info ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 20:11:25.672] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 20:11:25.672] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 20:11:25.685] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 20:11:25.685] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 20:11:25.686] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 20:11:25.687] [error ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 20:11:25.688] [error ] [nspeng ] [10460:28464] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 20:11:25.688] [info ] [nspeng ] [10460:28464] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 23:49:32.387] [info ] [nspeng ] [10460:19420] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 23:49:32.387] [info ] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 23:49:32.387] [warning] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 23:49:32.402] [error ] [nspeng ] [10460:19420] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 23:49:32.416] [error ] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 23:49:32.417] [error ] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 23:49:32.418] [error ] [nspeng ] [10460:19420] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 23:49:32.418] [warning] [nspeng ] [10460:19420] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 23:49:32.418] [info ] [nspeng ] [10460:19420] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 23:49:32.418] [info ] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 23:49:32.419] [warning] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 23:49:32.431] [error ] [nspeng ] [10460:19420] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 23:49:32.431] [error ] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 23:49:32.432] [error ] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 23:49:32.434] [error ] [nspeng ] [10460:19420] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 23:49:32.434] [error ] [nspeng ] [10460:19420] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 23:49:32.435] [info ] [nspeng ] [10460:19420] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-03 23:49:32.584] [info ] [nspeng ] [10460:19420] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-03 23:49:32.584] [info ] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 23:49:32.584] [warning] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 23:49:32.598] [error ] [nspeng ] [10460:19420] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 23:49:32.598] [error ] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 23:49:32.599] [error ] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 23:49:32.600] [error ] [nspeng ] [10460:19420] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-03 23:49:32.601] [warning] [nspeng ] [10460:19420] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-03 23:49:32.601] [info ] [nspeng ] [10460:19420] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-03 23:49:32.601] [info ] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-03 23:49:32.601] [warning] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-03 23:49:32.615] [error ] [nspeng ] [10460:19420] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-03 23:49:32.615] [error ] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-03 23:49:32.616] [error ] [nspeng ] [10460:19420] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-03 23:49:32.617] [error ] [nspeng ] [10460:19420] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-03 23:49:32.618] [error ] [nspeng ] [10460:19420] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-03 23:49:32.618] [info ] [nspeng ] [10460:19420] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 00:05:05.019] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 00:05:05.019] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 00:05:05.019] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 00:05:05.036] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 00:05:05.037] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 00:05:05.038] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 00:05:05.039] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 00:05:05.039] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 00:05:05.039] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 00:05:05.040] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 00:05:05.040] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 00:05:05.054] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 00:05:05.054] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 00:05:05.055] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 00:05:05.056] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 00:05:05.057] [error ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 00:05:05.057] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 00:05:05.062] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 00:05:05.069] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-04 00:05:05.072] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-04 00:05:05.075] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-04 00:05:05.078] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-04 00:05:05.084] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-04 00:05:05.087] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-04 00:05:05.087] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 00:05:05.088] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 00:05:05.101] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 00:05:05.102] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 00:05:05.102] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 00:05:05.103] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 00:05:05.104] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 00:05:05.104] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 00:05:05.104] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 00:05:05.104] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 00:05:05.119] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 00:05:05.120] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 00:05:05.121] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 00:05:05.122] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-04 00:05:05.127] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-04 00:05:05.130] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-04 00:05:05.135] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-04 00:05:05.139] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-04 00:05:05.142] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-04 00:05:05.146] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-04 00:05:05.147] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050400050500.ncl' [2025-05-04 00:05:05.147] [error ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050400050500.ncl [2025-05-04 00:05:05.148] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050400050500.ncl' [2025-05-04 00:05:05.148] [info ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-04 00:05:05.148] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-04 00:19:29.110] [info ] [nspeng ] [10460: 8856] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 00:19:29.110] [info ] [nspeng ] [10460: 8856] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 00:19:29.110] [warning] [nspeng ] [10460: 8856] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 00:19:29.127] [error ] [nspeng ] [10460: 8856] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 00:19:29.128] [error ] [nspeng ] [10460: 8856] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 00:19:29.129] [error ] [nspeng ] [10460: 8856] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 00:19:29.130] [error ] [nspeng ] [10460: 8856] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 00:19:29.131] [warning] [nspeng ] [10460: 8856] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 00:19:29.131] [info ] [nspeng ] [10460: 8856] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 00:19:29.131] [info ] [nspeng ] [10460: 8856] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 00:19:29.131] [warning] [nspeng ] [10460: 8856] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 00:19:29.151] [error ] [nspeng ] [10460: 8856] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 00:19:29.152] [error ] [nspeng ] [10460: 8856] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 00:19:29.153] [error ] [nspeng ] [10460: 8856] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 00:19:29.154] [error ] [nspeng ] [10460: 8856] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 00:19:29.155] [error ] [nspeng ] [10460: 8856] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 00:19:29.156] [info ] [nspeng ] [10460: 8856] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:18:04.783] [info ] [nspeng ] [10460:26572] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:18:04.783] [info ] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:18:04.783] [warning] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:18:04.794] [error ] [nspeng ] [10460:26572] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:18:04.795] [error ] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:18:04.796] [error ] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:18:04.796] [error ] [nspeng ] [10460:26572] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:18:04.797] [warning] [nspeng ] [10460:26572] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:18:04.797] [info ] [nspeng ] [10460:26572] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:18:04.797] [info ] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:18:04.797] [warning] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:18:04.809] [error ] [nspeng ] [10460:26572] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:18:04.809] [error ] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:18:04.810] [error ] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:18:04.811] [error ] [nspeng ] [10460:26572] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:18:04.811] [error ] [nspeng ] [10460:26572] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:18:04.812] [info ] [nspeng ] [10460:26572] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:19:25.730] [info ] [nspeng ] [10460:26572] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:19:25.730] [info ] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:19:25.730] [warning] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:19:25.751] [error ] [nspeng ] [10460:26572] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:19:25.752] [error ] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:19:25.753] [error ] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:19:25.754] [error ] [nspeng ] [10460:26572] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:19:25.755] [warning] [nspeng ] [10460:26572] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:19:25.755] [info ] [nspeng ] [10460:26572] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:19:25.755] [info ] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:19:25.755] [warning] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:19:25.767] [error ] [nspeng ] [10460:26572] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:19:25.767] [error ] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:19:25.768] [error ] [nspeng ] [10460:26572] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:19:25.769] [error ] [nspeng ] [10460:26572] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:19:25.769] [error ] [nspeng ] [10460:26572] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:19:25.770] [info ] [nspeng ] [10460:26572] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:23:24.670] [info ] [nspeng ] [10460:16596] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:23:24.670] [info ] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:23:24.670] [warning] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:23:24.682] [error ] [nspeng ] [10460:16596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:23:24.683] [error ] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:23:24.684] [error ] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:23:24.685] [error ] [nspeng ] [10460:16596] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:23:24.685] [warning] [nspeng ] [10460:16596] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:23:24.686] [info ] [nspeng ] [10460:16596] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:23:24.686] [info ] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:23:24.686] [warning] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:23:24.698] [error ] [nspeng ] [10460:16596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:23:24.699] [error ] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:23:24.700] [error ] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:23:24.701] [error ] [nspeng ] [10460:16596] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:23:24.701] [error ] [nspeng ] [10460:16596] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:23:24.702] [info ] [nspeng ] [10460:16596] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:24:36.281] [info ] [nspeng ] [10460:16596] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:24:36.281] [info ] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:24:36.281] [warning] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:24:36.305] [error ] [nspeng ] [10460:16596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:24:36.319] [error ] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:24:36.320] [error ] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:24:36.321] [error ] [nspeng ] [10460:16596] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:24:36.322] [warning] [nspeng ] [10460:16596] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:24:36.322] [info ] [nspeng ] [10460:16596] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:24:36.322] [info ] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:24:36.322] [warning] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:24:36.334] [error ] [nspeng ] [10460:16596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:24:36.335] [error ] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:24:36.336] [error ] [nspeng ] [10460:16596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:24:36.336] [error ] [nspeng ] [10460:16596] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:24:36.337] [error ] [nspeng ] [10460:16596] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:24:36.338] [info ] [nspeng ] [10460:16596] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:48:47.675] [info ] [nspeng ] [10460:20896] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:47.675] [info ] [nspeng ] [10460:20896] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:47.675] [warning] [nspeng ] [10460:20896] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:47.687] [error ] [nspeng ] [10460:20896] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:47.688] [error ] [nspeng ] [10460:20896] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:47.689] [error ] [nspeng ] [10460:20896] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:47.689] [error ] [nspeng ] [10460:20896] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:47.690] [warning] [nspeng ] [10460:20896] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:47.690] [info ] [nspeng ] [10460:20896] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:47.690] [info ] [nspeng ] [10460:20896] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:47.690] [warning] [nspeng ] [10460:20896] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:47.703] [error ] [nspeng ] [10460:20896] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:47.703] [error ] [nspeng ] [10460:20896] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:47.704] [error ] [nspeng ] [10460:20896] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:47.705] [error ] [nspeng ] [10460:20896] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:48:47.706] [error ] [nspeng ] [10460:20896] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:48:47.706] [info ] [nspeng ] [10460:20896] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:48:48.299] [info ] [nspeng ] [10460:13044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:48.300] [info ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:48.300] [warning] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:48.318] [error ] [nspeng ] [10460:13044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:48.319] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:48.320] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:48.321] [error ] [nspeng ] [10460:13044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:48.322] [warning] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:48.322] [info ] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:48.322] [info ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:48.322] [warning] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:48.338] [error ] [nspeng ] [10460:13044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:48.339] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:48.340] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:48.341] [error ] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:48:48.342] [error ] [nspeng ] [10460:13044] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:48:48.342] [info ] [nspeng ] [10460:13044] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:48:48.347] [info ] [nspeng ] [10460:13044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:48.347] [info ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:48.347] [warning] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:48.365] [error ] [nspeng ] [10460:13044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:48.365] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:48.366] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:48.367] [error ] [nspeng ] [10460:13044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:48.368] [warning] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:48.368] [info ] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:48.368] [info ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:48.368] [warning] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:48.383] [error ] [nspeng ] [10460:13044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:48.384] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:48.385] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:48.386] [error ] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:48:48.387] [error ] [nspeng ] [10460:13044] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:48:48.387] [info ] [nspeng ] [10460:13044] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:48:48.392] [info ] [nspeng ] [10460:13044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:48.396] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-04 02:48:48.399] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-04 02:48:48.403] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-04 02:48:48.407] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-04 02:48:48.411] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-04 02:48:48.414] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-04 02:48:48.415] [info ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:48.415] [warning] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:48.429] [error ] [nspeng ] [10460:13044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:48.430] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:48.431] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:48.432] [error ] [nspeng ] [10460:13044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:48.432] [warning] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:48.433] [info ] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:48.433] [info ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:48.433] [warning] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:48.447] [error ] [nspeng ] [10460:13044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:48.448] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:48.449] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:48.450] [error ] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-04 02:48:48.455] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-04 02:48:48.459] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-04 02:48:48.463] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-04 02:48:48.466] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-04 02:48:48.470] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-04 02:48:48.473] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-04 02:48:48.475] [info ] [nspeng ] [10460:13044] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050402484800.ncl' [2025-05-04 02:48:48.475] [error ] [nspeng ] [10460:13044] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050402484800.ncl [2025-05-04 02:48:48.475] [info ] [nspeng ] [10460:13044] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050402484800.ncl' [2025-05-04 02:48:48.476] [info ] [nspeng ] [10460:13044] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-04 02:48:48.476] [info ] [nspeng ] [10460:13044] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-04 02:48:49.020] [info ] [nspeng ] [10460:13044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:49.021] [info ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.021] [warning] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.055] [error ] [nspeng ] [10460:13044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.070] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.071] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.072] [error ] [nspeng ] [10460:13044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:49.072] [warning] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:49.072] [info ] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:49.073] [info ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.073] [warning] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.090] [error ] [nspeng ] [10460:13044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.090] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.091] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.092] [error ] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:48:49.093] [error ] [nspeng ] [10460:13044] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:48:49.094] [info ] [nspeng ] [10460:13044] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:48:49.098] [info ] [nspeng ] [10460: 7364] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:49.098] [info ] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.098] [warning] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.115] [error ] [nspeng ] [10460: 7364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.116] [error ] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.117] [error ] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.118] [error ] [nspeng ] [10460: 7364] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:49.119] [warning] [nspeng ] [10460: 7364] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:49.119] [info ] [nspeng ] [10460: 7364] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:49.119] [info ] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.119] [warning] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.136] [error ] [nspeng ] [10460: 7364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.136] [error ] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.137] [error ] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.138] [error ] [nspeng ] [10460: 7364] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:48:49.139] [error ] [nspeng ] [10460: 7364] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:48:49.140] [info ] [nspeng ] [10460: 7364] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:48:49.523] [info ] [nspeng ] [10460:20376] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:49.523] [info ] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.523] [warning] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.538] [error ] [nspeng ] [10460:20376] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.539] [error ] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.539] [error ] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.540] [error ] [nspeng ] [10460:20376] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:49.541] [warning] [nspeng ] [10460:20376] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:49.541] [info ] [nspeng ] [10460:20376] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:49.541] [info ] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.541] [warning] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.560] [error ] [nspeng ] [10460:20376] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.561] [error ] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.562] [error ] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.563] [error ] [nspeng ] [10460:20376] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:48:49.563] [error ] [nspeng ] [10460:20376] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:48:49.564] [info ] [nspeng ] [10460:20376] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:48:49.573] [info ] [nspeng ] [10460:20376] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:49.573] [info ] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.573] [warning] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.591] [error ] [nspeng ] [10460:20376] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.592] [error ] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.593] [error ] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.594] [error ] [nspeng ] [10460:20376] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:49.595] [warning] [nspeng ] [10460:20376] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:49.595] [info ] [nspeng ] [10460:20376] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:49.595] [info ] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.595] [warning] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.611] [error ] [nspeng ] [10460:20376] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.612] [error ] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.612] [error ] [nspeng ] [10460:20376] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.613] [error ] [nspeng ] [10460:20376] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:48:49.614] [error ] [nspeng ] [10460:20376] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:48:49.615] [info ] [nspeng ] [10460:20376] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:48:49.620] [info ] [nspeng ] [10460:28824] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:49.620] [info ] [nspeng ] [10460:28824] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.621] [warning] [nspeng ] [10460:28824] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.636] [error ] [nspeng ] [10460:28824] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.637] [error ] [nspeng ] [10460:28824] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.638] [error ] [nspeng ] [10460:28824] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.639] [error ] [nspeng ] [10460:28824] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:49.640] [warning] [nspeng ] [10460:28824] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:49.640] [info ] [nspeng ] [10460:28824] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:49.640] [info ] [nspeng ] [10460:28824] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.640] [warning] [nspeng ] [10460:28824] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.655] [error ] [nspeng ] [10460:28824] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.656] [error ] [nspeng ] [10460:28824] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.656] [error ] [nspeng ] [10460:28824] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.657] [error ] [nspeng ] [10460:28824] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:48:49.658] [error ] [nspeng ] [10460:28824] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:48:49.659] [info ] [nspeng ] [10460:28824] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:48:49.664] [info ] [nspeng ] [10460: 7364] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:49.664] [info ] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.664] [warning] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.682] [error ] [nspeng ] [10460: 7364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.683] [error ] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.684] [error ] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.685] [error ] [nspeng ] [10460: 7364] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:49.686] [warning] [nspeng ] [10460: 7364] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:49.686] [info ] [nspeng ] [10460: 7364] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:49.686] [info ] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.686] [warning] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.708] [error ] [nspeng ] [10460: 7364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.709] [error ] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.710] [error ] [nspeng ] [10460: 7364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.711] [error ] [nspeng ] [10460: 7364] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:48:49.712] [error ] [nspeng ] [10460: 7364] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:48:49.713] [info ] [nspeng ] [10460: 7364] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:48:49.721] [info ] [nspeng ] [10460:17124] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:49.721] [info ] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.721] [warning] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.746] [error ] [nspeng ] [10460:17124] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.747] [error ] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.748] [error ] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.749] [error ] [nspeng ] [10460:17124] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:49.750] [warning] [nspeng ] [10460:17124] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:49.750] [info ] [nspeng ] [10460:17124] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:49.750] [info ] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.750] [warning] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.775] [error ] [nspeng ] [10460:17124] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.775] [error ] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.776] [error ] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.777] [error ] [nspeng ] [10460:17124] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:48:49.778] [error ] [nspeng ] [10460:17124] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:48:49.779] [info ] [nspeng ] [10460:17124] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:48:49.785] [info ] [nspeng ] [10460:17124] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:49.790] [info ] [nspeng ] [10460:17124] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-04 02:48:49.795] [info ] [nspeng ] [10460:17124] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-04 02:48:49.800] [info ] [nspeng ] [10460:17124] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-04 02:48:49.804] [info ] [nspeng ] [10460:17124] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-04 02:48:49.808] [info ] [nspeng ] [10460:17124] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-04 02:48:49.812] [info ] [nspeng ] [10460:17124] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-04 02:48:49.812] [info ] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.812] [warning] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.835] [error ] [nspeng ] [10460:17124] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.835] [error ] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.836] [error ] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.837] [error ] [nspeng ] [10460:17124] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:49.838] [warning] [nspeng ] [10460:17124] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:49.838] [info ] [nspeng ] [10460:17124] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:49.839] [info ] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.839] [warning] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.863] [error ] [nspeng ] [10460:17124] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.864] [error ] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.865] [error ] [nspeng ] [10460:17124] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.866] [error ] [nspeng ] [10460:17124] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-04 02:48:49.871] [info ] [nspeng ] [10460:17124] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-04 02:48:49.875] [info ] [nspeng ] [10460:17124] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-04 02:48:49.879] [info ] [nspeng ] [10460:17124] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-04 02:48:49.883] [info ] [nspeng ] [10460:17124] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-04 02:48:49.886] [info ] [nspeng ] [10460:17124] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-04 02:48:49.890] [info ] [nspeng ] [10460:17124] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-04 02:48:49.891] [info ] [nspeng ] [10460:17124] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050402484900.ncl' [2025-05-04 02:48:49.891] [error ] [nspeng ] [10460:17124] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050402484900.ncl [2025-05-04 02:48:49.892] [info ] [nspeng ] [10460:17124] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050402484900.ncl' [2025-05-04 02:48:49.892] [info ] [nspeng ] [10460:17124] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-04 02:48:49.893] [info ] [nspeng ] [10460:17124] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-04 02:48:49.913] [info ] [nspeng ] [10460:13044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:49.914] [info ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.914] [warning] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.934] [error ] [nspeng ] [10460:13044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.935] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.936] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.937] [error ] [nspeng ] [10460:13044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:49.938] [warning] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:49.938] [info ] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:49.938] [info ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.938] [warning] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.960] [error ] [nspeng ] [10460:13044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.960] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.961] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.962] [error ] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:48:49.963] [error ] [nspeng ] [10460:13044] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:48:49.964] [info ] [nspeng ] [10460:13044] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:48:49.970] [info ] [nspeng ] [10460:13044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:49.970] [info ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.970] [warning] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:49.987] [error ] [nspeng ] [10460:13044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:49.988] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:49.988] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:49.989] [error ] [nspeng ] [10460:13044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:49.990] [warning] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:49.990] [info ] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:49.991] [info ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:49.991] [warning] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:50.006] [error ] [nspeng ] [10460:13044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:50.006] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:50.007] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:50.008] [error ] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 02:48:50.009] [error ] [nspeng ] [10460:13044] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 02:48:50.010] [info ] [nspeng ] [10460:13044] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 02:48:50.014] [info ] [nspeng ] [10460:13044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 02:48:50.021] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-04 02:48:50.025] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-04 02:48:50.028] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-04 02:48:50.032] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-04 02:48:50.035] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-04 02:48:50.039] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-04 02:48:50.039] [info ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:50.039] [warning] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:50.055] [error ] [nspeng ] [10460:13044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:50.056] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:50.057] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:50.058] [error ] [nspeng ] [10460:13044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 02:48:50.059] [warning] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 02:48:50.059] [info ] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 02:48:50.059] [info ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 02:48:50.059] [warning] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 02:48:50.075] [error ] [nspeng ] [10460:13044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 02:48:50.075] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 02:48:50.076] [error ] [nspeng ] [10460:13044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 02:48:50.077] [error ] [nspeng ] [10460:13044] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-04 02:48:50.082] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-04 02:48:50.086] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-04 02:48:50.093] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-04 02:48:50.097] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-04 02:48:50.101] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-04 02:48:50.105] [info ] [nspeng ] [10460:13044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-04 02:48:50.106] [info ] [nspeng ] [10460:13044] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050402485000.ncl' [2025-05-04 02:48:50.106] [error ] [nspeng ] [10460:13044] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050402485000.ncl [2025-05-04 02:48:50.106] [info ] [nspeng ] [10460:13044] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050402485000.ncl' [2025-05-04 02:48:50.107] [info ] [nspeng ] [10460:13044] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-04 02:48:50.107] [info ] [nspeng ] [10460:13044] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-04 04:02:55.970] [info ] [nspeng ] [10460: 84] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 04:02:55.970] [info ] [nspeng ] [10460: 84] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 04:02:55.970] [warning] [nspeng ] [10460: 84] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 04:02:55.982] [error ] [nspeng ] [10460: 84] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 04:02:55.983] [error ] [nspeng ] [10460: 84] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 04:02:55.984] [error ] [nspeng ] [10460: 84] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 04:02:55.985] [error ] [nspeng ] [10460: 84] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 04:02:55.985] [warning] [nspeng ] [10460: 84] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 04:02:55.985] [info ] [nspeng ] [10460: 84] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 04:02:55.986] [info ] [nspeng ] [10460: 84] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 04:02:55.986] [warning] [nspeng ] [10460: 84] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 04:02:55.997] [error ] [nspeng ] [10460: 84] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 04:02:55.998] [error ] [nspeng ] [10460: 84] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 04:02:55.999] [error ] [nspeng ] [10460: 84] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 04:02:56.000] [error ] [nspeng ] [10460: 84] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 04:02:56.000] [error ] [nspeng ] [10460: 84] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 04:02:56.001] [info ] [nspeng ] [10460: 84] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 04:05:05.091] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 04:05:05.091] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 04:05:05.091] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 04:05:05.114] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 04:05:05.115] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 04:05:05.115] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 04:05:05.116] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 04:05:05.117] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 04:05:05.117] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 04:05:05.117] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 04:05:05.117] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 04:05:05.129] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 04:05:05.129] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 04:05:05.130] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 04:05:05.131] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 04:05:05.132] [error ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 04:05:05.132] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 04:05:05.136] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 04:05:05.139] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-04 04:05:05.143] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-04 04:05:05.145] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-04 04:05:05.148] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-04 04:05:05.151] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-04 04:05:05.154] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-04 04:05:05.155] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 04:05:05.155] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 04:05:05.167] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 04:05:05.167] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 04:05:05.168] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 04:05:05.169] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 04:05:05.170] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 04:05:05.170] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 04:05:05.170] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 04:05:05.170] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 04:05:05.182] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 04:05:05.182] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 04:05:05.183] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 04:05:05.184] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-04 04:05:05.189] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-04 04:05:05.192] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-04 04:05:05.195] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-04 04:05:05.199] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-04 04:05:05.202] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-04 04:05:05.205] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-04 04:05:05.206] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050404050500.ncl' [2025-05-04 04:05:05.206] [error ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050404050500.ncl [2025-05-04 04:05:05.206] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050404050500.ncl' [2025-05-04 04:05:05.206] [info ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-04 04:05:05.206] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-04 07:59:01.798] [info ] [nspeng ] [10460:28280] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 07:59:01.798] [info ] [nspeng ] [10460:28280] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 07:59:01.798] [warning] [nspeng ] [10460:28280] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 07:59:01.812] [error ] [nspeng ] [10460:28280] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 07:59:01.813] [error ] [nspeng ] [10460:28280] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 07:59:01.813] [error ] [nspeng ] [10460:28280] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 07:59:01.814] [error ] [nspeng ] [10460:28280] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 07:59:01.815] [warning] [nspeng ] [10460:28280] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 07:59:01.815] [info ] [nspeng ] [10460:28280] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 07:59:01.815] [info ] [nspeng ] [10460:28280] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 07:59:01.815] [warning] [nspeng ] [10460:28280] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 07:59:01.827] [error ] [nspeng ] [10460:28280] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 07:59:01.828] [error ] [nspeng ] [10460:28280] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 07:59:01.829] [error ] [nspeng ] [10460:28280] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 07:59:01.830] [error ] [nspeng ] [10460:28280] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 07:59:01.831] [error ] [nspeng ] [10460:28280] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 07:59:01.831] [info ] [nspeng ] [10460:28280] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 08:05:05.039] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 08:05:05.039] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 08:05:05.039] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 08:05:05.060] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 08:05:05.073] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 08:05:05.074] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 08:05:05.075] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 08:05:05.075] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 08:05:05.075] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 08:05:05.076] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 08:05:05.076] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 08:05:05.088] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 08:05:05.088] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 08:05:05.089] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 08:05:05.090] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 08:05:05.091] [error ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 08:05:05.091] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 08:05:05.095] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 08:05:05.098] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-04 08:05:05.102] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-04 08:05:05.104] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-04 08:05:05.108] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-04 08:05:05.111] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-04 08:05:05.114] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-04 08:05:05.114] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 08:05:05.114] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 08:05:05.125] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 08:05:05.126] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 08:05:05.127] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 08:05:05.128] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 08:05:05.128] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 08:05:05.129] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 08:05:05.129] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 08:05:05.129] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 08:05:05.141] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 08:05:05.142] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 08:05:05.143] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 08:05:05.144] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-04 08:05:05.149] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-04 08:05:05.153] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-04 08:05:05.156] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-04 08:05:05.160] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-04 08:05:05.164] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-04 08:05:05.167] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-04 08:05:05.168] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050408050500.ncl' [2025-05-04 08:05:05.169] [error ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050408050500.ncl [2025-05-04 08:05:05.169] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050408050500.ncl' [2025-05-04 08:05:05.170] [info ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-04 08:05:05.170] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-04 08:09:03.652] [info ] [nspeng ] [10460:28524] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 08:09:03.652] [info ] [nspeng ] [10460:28524] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 08:09:03.652] [warning] [nspeng ] [10460:28524] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 08:09:03.673] [error ] [nspeng ] [10460:28524] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 08:09:03.681] [error ] [nspeng ] [10460:28524] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 08:09:03.682] [error ] [nspeng ] [10460:28524] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 08:09:03.683] [error ] [nspeng ] [10460:28524] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 08:09:03.684] [warning] [nspeng ] [10460:28524] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 08:09:03.684] [info ] [nspeng ] [10460:28524] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 08:09:03.684] [info ] [nspeng ] [10460:28524] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 08:09:03.684] [warning] [nspeng ] [10460:28524] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 08:09:03.695] [error ] [nspeng ] [10460:28524] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 08:09:03.695] [error ] [nspeng ] [10460:28524] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 08:09:03.696] [error ] [nspeng ] [10460:28524] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 08:09:03.697] [error ] [nspeng ] [10460:28524] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 08:09:03.697] [error ] [nspeng ] [10460:28524] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 08:09:03.699] [info ] [nspeng ] [10460:28524] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 12:05:05.034] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 12:05:05.035] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 12:05:05.035] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 12:05:05.047] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 12:05:05.048] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 12:05:05.049] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 12:05:05.049] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 12:05:05.050] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 12:05:05.050] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 12:05:05.051] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 12:05:05.051] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 12:05:05.064] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 12:05:05.064] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 12:05:05.065] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 12:05:05.066] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 12:05:05.067] [error ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 12:05:05.068] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 12:05:05.071] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 12:05:05.074] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-04 12:05:05.077] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-04 12:05:05.080] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-04 12:05:05.083] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-04 12:05:05.086] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-04 12:05:05.089] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-04 12:05:05.090] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 12:05:05.090] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 12:05:05.101] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 12:05:05.102] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 12:05:05.103] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 12:05:05.104] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 12:05:05.104] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 12:05:05.105] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 12:05:05.105] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 12:05:05.105] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 12:05:05.117] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 12:05:05.117] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 12:05:05.118] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 12:05:05.119] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-04 12:05:05.124] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-04 12:05:05.126] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-04 12:05:05.130] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-04 12:05:05.133] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-04 12:05:05.136] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-04 12:05:05.139] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-04 12:05:05.140] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050412050500.ncl' [2025-05-04 12:05:05.140] [error ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050412050500.ncl [2025-05-04 12:05:05.141] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050412050500.ncl' [2025-05-04 12:05:05.141] [info ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-04 12:05:05.141] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-04 14:24:36.286] [info ] [nspeng ] [10460: 8292] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 14:24:36.286] [info ] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 14:24:36.286] [warning] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 14:24:36.301] [error ] [nspeng ] [10460: 8292] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 14:24:36.302] [error ] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 14:24:36.302] [error ] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 14:24:36.303] [error ] [nspeng ] [10460: 8292] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 14:24:36.304] [warning] [nspeng ] [10460: 8292] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 14:24:36.304] [info ] [nspeng ] [10460: 8292] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 14:24:36.304] [info ] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 14:24:36.304] [warning] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 14:24:36.317] [error ] [nspeng ] [10460: 8292] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 14:24:36.318] [error ] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 14:24:36.319] [error ] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 14:24:36.320] [error ] [nspeng ] [10460: 8292] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 14:24:36.320] [error ] [nspeng ] [10460: 8292] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 14:24:36.321] [info ] [nspeng ] [10460: 8292] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 14:24:36.533] [info ] [nspeng ] [10460: 8292] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 14:24:36.533] [info ] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 14:24:36.533] [warning] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 14:24:36.545] [error ] [nspeng ] [10460: 8292] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 14:24:36.546] [error ] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 14:24:36.547] [error ] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 14:24:36.547] [error ] [nspeng ] [10460: 8292] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 14:24:36.548] [warning] [nspeng ] [10460: 8292] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 14:24:36.548] [info ] [nspeng ] [10460: 8292] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 14:24:36.548] [info ] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 14:24:36.549] [warning] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 14:24:36.561] [error ] [nspeng ] [10460: 8292] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 14:24:36.562] [error ] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 14:24:36.562] [error ] [nspeng ] [10460: 8292] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 14:24:36.563] [error ] [nspeng ] [10460: 8292] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 14:24:36.564] [error ] [nspeng ] [10460: 8292] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 14:24:36.564] [info ] [nspeng ] [10460: 8292] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 16:05:05.024] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 16:05:05.024] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 16:05:05.024] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 16:05:05.036] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 16:05:05.037] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 16:05:05.038] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 16:05:05.039] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 16:05:05.039] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 16:05:05.040] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 16:05:05.040] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 16:05:05.040] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 16:05:05.052] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 16:05:05.053] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 16:05:05.053] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 16:05:05.054] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 16:05:05.055] [error ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 16:05:05.056] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 16:05:05.060] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 16:05:05.063] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-04 16:05:05.067] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-04 16:05:05.069] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-04 16:05:05.072] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-04 16:05:05.076] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-04 16:05:05.080] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-04 16:05:05.080] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 16:05:05.080] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 16:05:05.095] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 16:05:05.096] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 16:05:05.097] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 16:05:05.097] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 16:05:05.098] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 16:05:05.099] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 16:05:05.099] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 16:05:05.099] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 16:05:05.113] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 16:05:05.113] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 16:05:05.114] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 16:05:05.115] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-04 16:05:05.120] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-04 16:05:05.124] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-04 16:05:05.128] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-04 16:05:05.132] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-04 16:05:05.136] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-04 16:05:05.139] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-04 16:05:05.141] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050416050500.ncl' [2025-05-04 16:05:05.141] [error ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050416050500.ncl [2025-05-04 16:05:05.142] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050416050500.ncl' [2025-05-04 16:05:05.142] [info ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-04 16:05:05.142] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-04 20:05:05.034] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 20:05:05.034] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 20:05:05.034] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 20:05:05.050] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 20:05:05.051] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 20:05:05.051] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 20:05:05.052] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 20:05:05.053] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 20:05:05.053] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 20:05:05.053] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 20:05:05.053] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 20:05:05.068] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 20:05:05.069] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 20:05:05.069] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 20:05:05.070] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 20:05:05.071] [error ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 20:05:05.072] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 20:05:05.076] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 20:05:05.080] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-04 20:05:05.083] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-04 20:05:05.087] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-04 20:05:05.091] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-04 20:05:05.094] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-04 20:05:05.098] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-04 20:05:05.098] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 20:05:05.098] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 20:05:05.112] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 20:05:05.113] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 20:05:05.114] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 20:05:05.115] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 20:05:05.116] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 20:05:05.116] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 20:05:05.116] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 20:05:05.116] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 20:05:05.131] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 20:05:05.132] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 20:05:05.133] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 20:05:05.134] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-04 20:05:05.139] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-04 20:05:05.143] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-04 20:05:05.146] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-04 20:05:05.150] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-04 20:05:05.154] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-04 20:05:05.158] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-04 20:05:05.159] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050420050500.ncl' [2025-05-04 20:05:05.159] [error ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050420050500.ncl [2025-05-04 20:05:05.160] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050420050500.ncl' [2025-05-04 20:05:05.160] [info ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-04 20:05:05.160] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-04 20:26:02.361] [info ] [nspeng ] [10460:26532] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 20:26:02.361] [info ] [nspeng ] [10460:26532] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 20:26:02.361] [warning] [nspeng ] [10460:26532] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 20:26:02.373] [error ] [nspeng ] [10460:26532] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 20:26:02.374] [error ] [nspeng ] [10460:26532] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 20:26:02.375] [error ] [nspeng ] [10460:26532] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 20:26:02.376] [error ] [nspeng ] [10460:26532] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 20:26:02.377] [warning] [nspeng ] [10460:26532] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 20:26:02.377] [info ] [nspeng ] [10460:26532] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 20:26:02.377] [info ] [nspeng ] [10460:26532] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 20:26:02.377] [warning] [nspeng ] [10460:26532] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 20:26:02.392] [error ] [nspeng ] [10460:26532] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 20:26:02.392] [error ] [nspeng ] [10460:26532] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 20:26:02.393] [error ] [nspeng ] [10460:26532] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 20:26:02.394] [error ] [nspeng ] [10460:26532] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 20:26:02.395] [error ] [nspeng ] [10460:26532] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 20:26:02.396] [info ] [nspeng ] [10460:26532] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 20:33:06.348] [info ] [nspeng ] [10460:17996] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 20:33:06.349] [info ] [nspeng ] [10460:17996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 20:33:06.349] [warning] [nspeng ] [10460:17996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 20:33:06.363] [error ] [nspeng ] [10460:17996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 20:33:06.363] [error ] [nspeng ] [10460:17996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 20:33:06.364] [error ] [nspeng ] [10460:17996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 20:33:06.365] [error ] [nspeng ] [10460:17996] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 20:33:06.366] [warning] [nspeng ] [10460:17996] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 20:33:06.366] [info ] [nspeng ] [10460:17996] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 20:33:06.366] [info ] [nspeng ] [10460:17996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 20:33:06.366] [warning] [nspeng ] [10460:17996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 20:33:06.379] [error ] [nspeng ] [10460:17996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 20:33:06.379] [error ] [nspeng ] [10460:17996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 20:33:06.380] [error ] [nspeng ] [10460:17996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 20:33:06.381] [error ] [nspeng ] [10460:17996] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 20:33:06.381] [error ] [nspeng ] [10460:17996] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 20:33:06.382] [info ] [nspeng ] [10460:17996] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 22:44:39.201] [info ] [nspeng ] [10460: 8680] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 22:44:39.202] [info ] [nspeng ] [10460: 8680] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 22:44:39.202] [warning] [nspeng ] [10460: 8680] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 22:44:39.215] [error ] [nspeng ] [10460: 8680] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 22:44:39.215] [error ] [nspeng ] [10460: 8680] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 22:44:39.216] [error ] [nspeng ] [10460: 8680] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 22:44:39.217] [error ] [nspeng ] [10460: 8680] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 22:44:39.218] [warning] [nspeng ] [10460: 8680] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 22:44:39.218] [info ] [nspeng ] [10460: 8680] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 22:44:39.218] [info ] [nspeng ] [10460: 8680] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 22:44:39.218] [warning] [nspeng ] [10460: 8680] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 22:44:39.231] [error ] [nspeng ] [10460: 8680] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 22:44:39.232] [error ] [nspeng ] [10460: 8680] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 22:44:39.232] [error ] [nspeng ] [10460: 8680] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 22:44:39.233] [error ] [nspeng ] [10460: 8680] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 22:44:39.234] [error ] [nspeng ] [10460: 8680] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 22:44:39.235] [info ] [nspeng ] [10460: 8680] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 22:46:52.361] [info ] [nspeng ] [10460: 7836] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 22:46:52.361] [info ] [nspeng ] [10460: 7836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 22:46:52.361] [warning] [nspeng ] [10460: 7836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 22:46:52.373] [error ] [nspeng ] [10460: 7836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 22:46:52.374] [error ] [nspeng ] [10460: 7836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 22:46:52.375] [error ] [nspeng ] [10460: 7836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 22:46:52.376] [error ] [nspeng ] [10460: 7836] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 22:46:52.376] [warning] [nspeng ] [10460: 7836] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 22:46:52.376] [info ] [nspeng ] [10460: 7836] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 22:46:52.376] [info ] [nspeng ] [10460: 7836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 22:46:52.377] [warning] [nspeng ] [10460: 7836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 22:46:52.388] [error ] [nspeng ] [10460: 7836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 22:46:52.389] [error ] [nspeng ] [10460: 7836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 22:46:52.389] [error ] [nspeng ] [10460: 7836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 22:46:52.390] [error ] [nspeng ] [10460: 7836] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 22:46:52.391] [error ] [nspeng ] [10460: 7836] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 22:46:52.392] [info ] [nspeng ] [10460: 7836] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-04 23:17:34.920] [info ] [nspeng ] [10460:21900] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-04 23:17:34.920] [info ] [nspeng ] [10460:21900] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 23:17:34.920] [warning] [nspeng ] [10460:21900] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 23:17:34.937] [error ] [nspeng ] [10460:21900] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 23:17:34.938] [error ] [nspeng ] [10460:21900] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 23:17:34.939] [error ] [nspeng ] [10460:21900] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 23:17:34.940] [error ] [nspeng ] [10460:21900] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-04 23:17:34.942] [warning] [nspeng ] [10460:21900] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-04 23:17:34.942] [info ] [nspeng ] [10460:21900] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-04 23:17:34.942] [info ] [nspeng ] [10460:21900] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-04 23:17:34.942] [warning] [nspeng ] [10460:21900] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-04 23:17:34.964] [error ] [nspeng ] [10460:21900] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-04 23:17:34.965] [error ] [nspeng ] [10460:21900] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-04 23:17:34.966] [error ] [nspeng ] [10460:21900] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-04 23:17:34.967] [error ] [nspeng ] [10460:21900] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-04 23:17:34.968] [error ] [nspeng ] [10460:21900] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-04 23:17:34.969] [info ] [nspeng ] [10460:21900] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:05:05.030] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:05:05.030] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:05:05.030] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:05:05.046] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:05:05.050] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:05:05.051] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:05:05.051] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:05:05.052] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:05:05.052] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:05:05.052] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:05:05.052] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:05:05.067] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:05:05.068] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:05:05.068] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:05:05.069] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:05:05.069] [error ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:05:05.070] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:05:05.074] [info ] [nspeng ] [10460: 7992] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:05:05.078] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:05:05.082] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:05:05.085] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:05:05.088] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:05:05.093] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:05:05.096] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:05:05.097] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:05:05.097] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:05:05.108] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:05:05.109] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:05:05.110] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:05:05.111] [error ] [nspeng ] [10460: 7992] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:05:05.111] [warning] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:05:05.111] [info ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:05:05.112] [info ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:05:05.112] [warning] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:05:05.126] [error ] [nspeng ] [10460: 7992] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:05:05.126] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:05:05.127] [error ] [nspeng ] [10460: 7992] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:05:05.128] [error ] [nspeng ] [10460: 7992] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:05:05.133] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:05:05.137] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:05:05.141] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:05:05.144] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:05:05.148] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:05:05.151] [info ] [nspeng ] [10460: 7992] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:05:05.152] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500050500.ncl' [2025-05-05 00:05:05.152] [error ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500050500.ncl [2025-05-05 00:05:05.153] [info ] [nspeng ] [10460: 7992] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500050500.ncl' [2025-05-05 00:05:05.154] [info ] [nspeng ] [10460: 7992] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:05:05.154] [info ] [nspeng ] [10460: 7992] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:27:50.951] [info ] [nspeng ] [10460:14224] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:27:50.951] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:50.951] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:50.969] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:50.989] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:50.990] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:50.991] [error ] [nspeng ] [10460:14224] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:27:50.992] [warning] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:27:50.992] [info ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:27:50.992] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:50.993] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:51.007] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:51.008] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:51.009] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:51.010] [error ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:27:51.012] [error ] [nspeng ] [10460:14224] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:27:51.012] [info ] [nspeng ] [10460:14224] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:27:51.018] [info ] [nspeng ] [10460:14224] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:27:51.018] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:51.018] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:51.035] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:51.036] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:51.037] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:51.038] [error ] [nspeng ] [10460:14224] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:27:51.039] [warning] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:27:51.039] [info ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:27:51.039] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:51.039] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:51.056] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:51.057] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:51.058] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:51.059] [error ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:27:51.060] [error ] [nspeng ] [10460:14224] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:27:51.061] [info ] [nspeng ] [10460:14224] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:27:51.065] [info ] [nspeng ] [10460:14224] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:27:51.070] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:27:51.074] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:27:51.078] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:27:51.081] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:27:51.085] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:27:51.089] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:27:51.089] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:51.089] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:51.105] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:51.106] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:51.107] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:51.108] [error ] [nspeng ] [10460:14224] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:27:51.109] [warning] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:27:51.109] [info ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:27:51.109] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:51.109] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:51.125] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:51.126] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:51.127] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:51.128] [error ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:27:51.133] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:27:51.137] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:27:51.141] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:27:51.145] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:27:51.149] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:27:51.152] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:27:51.153] [info ] [nspeng ] [10460:14224] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500275100.ncl' [2025-05-05 00:27:51.153] [error ] [nspeng ] [10460:14224] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500275100.ncl [2025-05-05 00:27:51.154] [info ] [nspeng ] [10460:14224] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500275100.ncl' [2025-05-05 00:27:51.154] [info ] [nspeng ] [10460:14224] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:27:51.154] [info ] [nspeng ] [10460:14224] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:27:51.689] [info ] [nspeng ] [10460:14916] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:27:51.689] [info ] [nspeng ] [10460:14916] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:51.689] [warning] [nspeng ] [10460:14916] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:51.713] [error ] [nspeng ] [10460:14916] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:51.714] [error ] [nspeng ] [10460:14916] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:51.715] [error ] [nspeng ] [10460:14916] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:51.716] [error ] [nspeng ] [10460:14916] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:27:51.717] [warning] [nspeng ] [10460:14916] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:27:51.717] [info ] [nspeng ] [10460:14916] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:27:51.717] [info ] [nspeng ] [10460:14916] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:51.717] [warning] [nspeng ] [10460:14916] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:51.734] [error ] [nspeng ] [10460:14916] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:51.735] [error ] [nspeng ] [10460:14916] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:51.736] [error ] [nspeng ] [10460:14916] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:51.737] [error ] [nspeng ] [10460:14916] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:27:51.738] [error ] [nspeng ] [10460:14916] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:27:51.739] [info ] [nspeng ] [10460:14916] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:27:51.748] [info ] [nspeng ] [10460:23664] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:27:51.748] [info ] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:51.748] [warning] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:51.776] [error ] [nspeng ] [10460:23664] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:51.777] [error ] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:51.777] [error ] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:51.779] [error ] [nspeng ] [10460:23664] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:27:51.779] [warning] [nspeng ] [10460:23664] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:27:51.779] [info ] [nspeng ] [10460:23664] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:27:51.779] [info ] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:51.779] [warning] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:51.801] [error ] [nspeng ] [10460:23664] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:51.802] [error ] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:51.803] [error ] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:51.804] [error ] [nspeng ] [10460:23664] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:27:51.805] [error ] [nspeng ] [10460:23664] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:27:51.806] [info ] [nspeng ] [10460:23664] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:27:52.273] [info ] [nspeng ] [10460:23664] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:27:52.274] [info ] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.274] [warning] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.291] [error ] [nspeng ] [10460:23664] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.292] [error ] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.293] [error ] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.294] [error ] [nspeng ] [10460:23664] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:27:52.295] [warning] [nspeng ] [10460:23664] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:27:52.295] [info ] [nspeng ] [10460:23664] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:27:52.295] [info ] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.295] [warning] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.317] [error ] [nspeng ] [10460:23664] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.317] [error ] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.318] [error ] [nspeng ] [10460:23664] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.319] [error ] [nspeng ] [10460:23664] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:27:52.320] [error ] [nspeng ] [10460:23664] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:27:52.321] [info ] [nspeng ] [10460:23664] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:27:52.326] [info ] [nspeng ] [10460:28628] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:27:52.326] [info ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.326] [warning] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.345] [error ] [nspeng ] [10460:28628] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.346] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.347] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.348] [error ] [nspeng ] [10460:28628] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:27:52.349] [warning] [nspeng ] [10460:28628] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:27:52.349] [info ] [nspeng ] [10460:28628] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:27:52.349] [info ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.349] [warning] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.364] [error ] [nspeng ] [10460:28628] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.365] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.366] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.367] [error ] [nspeng ] [10460:28628] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:27:52.367] [error ] [nspeng ] [10460:28628] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:27:52.368] [info ] [nspeng ] [10460:28628] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:27:52.374] [info ] [nspeng ] [10460:29040] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:27:52.375] [info ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.375] [warning] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.393] [error ] [nspeng ] [10460:29040] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.394] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.395] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.396] [error ] [nspeng ] [10460:29040] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:27:52.397] [warning] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:27:52.397] [info ] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:27:52.397] [info ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.397] [warning] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.414] [error ] [nspeng ] [10460:29040] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.415] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.415] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.416] [error ] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:27:52.418] [error ] [nspeng ] [10460:29040] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:27:52.419] [info ] [nspeng ] [10460:29040] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:27:52.424] [info ] [nspeng ] [10460:14224] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:27:52.424] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.425] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.448] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.449] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.450] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.451] [error ] [nspeng ] [10460:14224] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:27:52.452] [warning] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:27:52.452] [info ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:27:52.452] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.452] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.479] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.480] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.481] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.482] [error ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:27:52.483] [error ] [nspeng ] [10460:14224] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:27:52.484] [info ] [nspeng ] [10460:14224] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:27:52.494] [info ] [nspeng ] [10460: 9132] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:27:52.494] [info ] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.495] [warning] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.518] [error ] [nspeng ] [10460: 9132] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.518] [error ] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.519] [error ] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.520] [error ] [nspeng ] [10460: 9132] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:27:52.522] [warning] [nspeng ] [10460: 9132] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:27:52.522] [info ] [nspeng ] [10460: 9132] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:27:52.523] [info ] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.523] [warning] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.549] [error ] [nspeng ] [10460: 9132] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.550] [error ] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.550] [error ] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.551] [error ] [nspeng ] [10460: 9132] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:27:52.553] [error ] [nspeng ] [10460: 9132] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:27:52.553] [info ] [nspeng ] [10460: 9132] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:27:52.560] [info ] [nspeng ] [10460: 9132] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:27:52.563] [info ] [nspeng ] [10460: 9132] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:27:52.567] [info ] [nspeng ] [10460: 9132] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:27:52.572] [info ] [nspeng ] [10460: 9132] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:27:52.576] [info ] [nspeng ] [10460: 9132] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:27:52.579] [info ] [nspeng ] [10460: 9132] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:27:52.583] [info ] [nspeng ] [10460: 9132] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:27:52.583] [info ] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.583] [warning] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.612] [error ] [nspeng ] [10460: 9132] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.612] [error ] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.613] [error ] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.614] [error ] [nspeng ] [10460: 9132] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:27:52.615] [warning] [nspeng ] [10460: 9132] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:27:52.615] [info ] [nspeng ] [10460: 9132] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:27:52.616] [info ] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.616] [warning] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.637] [error ] [nspeng ] [10460: 9132] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.638] [error ] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.639] [error ] [nspeng ] [10460: 9132] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.640] [error ] [nspeng ] [10460: 9132] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:27:52.647] [info ] [nspeng ] [10460: 9132] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:27:52.651] [info ] [nspeng ] [10460: 9132] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:27:52.655] [info ] [nspeng ] [10460: 9132] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:27:52.659] [info ] [nspeng ] [10460: 9132] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:27:52.663] [info ] [nspeng ] [10460: 9132] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:27:52.666] [info ] [nspeng ] [10460: 9132] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:27:52.667] [info ] [nspeng ] [10460: 9132] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500275200.ncl' [2025-05-05 00:27:52.667] [error ] [nspeng ] [10460: 9132] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500275200.ncl [2025-05-05 00:27:52.668] [info ] [nspeng ] [10460: 9132] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500275200.ncl' [2025-05-05 00:27:52.669] [info ] [nspeng ] [10460: 9132] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:27:52.669] [info ] [nspeng ] [10460: 9132] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:27:52.689] [info ] [nspeng ] [10460:27860] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:27:52.689] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.689] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.711] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.712] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.713] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.714] [error ] [nspeng ] [10460:27860] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:27:52.714] [warning] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:27:52.715] [info ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:27:52.715] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.715] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.739] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.739] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.740] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.741] [error ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:27:52.743] [error ] [nspeng ] [10460:27860] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:27:52.744] [info ] [nspeng ] [10460:27860] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:27:52.749] [info ] [nspeng ] [10460:27860] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:27:52.749] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.749] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.767] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.768] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.769] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.771] [error ] [nspeng ] [10460:27860] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:27:52.772] [warning] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:27:52.772] [info ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:27:52.772] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.772] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.791] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.792] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.793] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.795] [error ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:27:52.795] [error ] [nspeng ] [10460:27860] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:27:52.796] [info ] [nspeng ] [10460:27860] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:27:52.803] [info ] [nspeng ] [10460:27860] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:27:52.806] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:27:52.810] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:27:52.814] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:27:52.818] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:27:52.823] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:27:52.826] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:27:52.827] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.827] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.844] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.845] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.846] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.847] [error ] [nspeng ] [10460:27860] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:27:52.848] [warning] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:27:52.848] [info ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:27:52.848] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:27:52.848] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:27:52.867] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:27:52.868] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:27:52.869] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:27:52.870] [error ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:27:52.876] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:27:52.880] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:27:52.884] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:27:52.888] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:27:52.894] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:27:52.898] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:27:52.899] [info ] [nspeng ] [10460:27860] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500275200.ncl' [2025-05-05 00:27:52.899] [error ] [nspeng ] [10460:27860] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500275200.ncl [2025-05-05 00:27:52.899] [info ] [nspeng ] [10460:27860] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500275200.ncl' [2025-05-05 00:27:52.899] [info ] [nspeng ] [10460:27860] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:27:52.900] [info ] [nspeng ] [10460:27860] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:28:12.360] [info ] [nspeng ] [10460:29040] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:28:12.361] [info ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:28:12.361] [warning] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:28:12.386] [error ] [nspeng ] [10460:29040] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:28:12.397] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:28:12.398] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:28:12.399] [error ] [nspeng ] [10460:29040] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:28:12.400] [warning] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:28:12.400] [info ] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:28:12.400] [info ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:28:12.400] [warning] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:28:12.416] [error ] [nspeng ] [10460:29040] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:28:12.417] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:28:12.417] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:28:12.418] [error ] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:28:12.419] [error ] [nspeng ] [10460:29040] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:28:12.419] [info ] [nspeng ] [10460:29040] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:28:12.424] [info ] [nspeng ] [10460:29040] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:28:12.425] [info ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:28:12.425] [warning] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:28:12.440] [error ] [nspeng ] [10460:29040] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:28:12.440] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:28:12.441] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:28:12.442] [error ] [nspeng ] [10460:29040] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:28:12.443] [warning] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:28:12.443] [info ] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:28:12.443] [info ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:28:12.443] [warning] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:28:12.459] [error ] [nspeng ] [10460:29040] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:28:12.460] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:28:12.461] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:28:12.463] [error ] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:28:12.463] [error ] [nspeng ] [10460:29040] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:28:12.464] [info ] [nspeng ] [10460:29040] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:28:12.469] [info ] [nspeng ] [10460:29040] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:28:12.473] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:28:12.477] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:28:12.480] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:28:12.483] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:28:12.486] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:28:12.490] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:28:12.491] [info ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:28:12.491] [warning] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:28:12.504] [error ] [nspeng ] [10460:29040] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:28:12.504] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:28:12.508] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:28:12.509] [error ] [nspeng ] [10460:29040] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:28:12.511] [warning] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:28:12.511] [info ] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:28:12.511] [info ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:28:12.511] [warning] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:28:12.525] [error ] [nspeng ] [10460:29040] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:28:12.526] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:28:12.527] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:28:12.528] [error ] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:28:12.534] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:28:12.537] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:28:12.539] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:28:12.543] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:28:12.546] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:28:12.549] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:28:12.550] [info ] [nspeng ] [10460:29040] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500281200.ncl' [2025-05-05 00:28:12.550] [error ] [nspeng ] [10460:29040] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500281200.ncl [2025-05-05 00:28:12.551] [info ] [nspeng ] [10460:29040] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500281200.ncl' [2025-05-05 00:28:12.551] [info ] [nspeng ] [10460:29040] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:28:12.552] [info ] [nspeng ] [10460:29040] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:29:46.054] [info ] [nspeng ] [10460:14224] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:29:46.055] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.055] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.069] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.069] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.070] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.072] [error ] [nspeng ] [10460:14224] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:29:46.072] [warning] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:29:46.073] [info ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:29:46.073] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.073] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.086] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.087] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.088] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.089] [error ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:29:46.090] [error ] [nspeng ] [10460:14224] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:29:46.091] [info ] [nspeng ] [10460:14224] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:29:46.096] [info ] [nspeng ] [10460:20596] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:29:46.096] [info ] [nspeng ] [10460:20596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.096] [warning] [nspeng ] [10460:20596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.116] [error ] [nspeng ] [10460:20596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.117] [error ] [nspeng ] [10460:20596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.118] [error ] [nspeng ] [10460:20596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.119] [error ] [nspeng ] [10460:20596] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:29:46.120] [warning] [nspeng ] [10460:20596] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:29:46.120] [info ] [nspeng ] [10460:20596] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:29:46.120] [info ] [nspeng ] [10460:20596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.120] [warning] [nspeng ] [10460:20596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.134] [error ] [nspeng ] [10460:20596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.135] [error ] [nspeng ] [10460:20596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.136] [error ] [nspeng ] [10460:20596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.137] [error ] [nspeng ] [10460:20596] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:29:46.138] [error ] [nspeng ] [10460:20596] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:29:46.138] [info ] [nspeng ] [10460:20596] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:29:46.143] [info ] [nspeng ] [10460:23788] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:29:46.143] [info ] [nspeng ] [10460:23788] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.143] [warning] [nspeng ] [10460:23788] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.160] [error ] [nspeng ] [10460:23788] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.160] [error ] [nspeng ] [10460:23788] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.162] [error ] [nspeng ] [10460:23788] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.163] [error ] [nspeng ] [10460:23788] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:29:46.163] [warning] [nspeng ] [10460:23788] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:29:46.164] [info ] [nspeng ] [10460:23788] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:29:46.164] [info ] [nspeng ] [10460:23788] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.164] [warning] [nspeng ] [10460:23788] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.178] [error ] [nspeng ] [10460:23788] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.179] [error ] [nspeng ] [10460:23788] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.180] [error ] [nspeng ] [10460:23788] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.181] [error ] [nspeng ] [10460:23788] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:29:46.181] [error ] [nspeng ] [10460:23788] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:29:46.182] [info ] [nspeng ] [10460:23788] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:29:46.188] [info ] [nspeng ] [10460:27860] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:29:46.188] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.188] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.206] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.207] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.208] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.209] [error ] [nspeng ] [10460:27860] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:29:46.210] [warning] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:29:46.210] [info ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:29:46.210] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.210] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.225] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.226] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.227] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.228] [error ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:29:46.229] [error ] [nspeng ] [10460:27860] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:29:46.230] [info ] [nspeng ] [10460:27860] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:29:46.235] [info ] [nspeng ] [10460:27860] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:29:46.239] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:29:46.243] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:29:46.247] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:29:46.251] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:29:46.255] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:29:46.259] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:29:46.259] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.259] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.281] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.282] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.283] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.284] [error ] [nspeng ] [10460:27860] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:29:46.285] [warning] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:29:46.285] [info ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:29:46.286] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.286] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.307] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.308] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.309] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.310] [error ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:29:46.319] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:29:46.323] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:29:46.327] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:29:46.330] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:29:46.334] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:29:46.338] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:29:46.339] [info ] [nspeng ] [10460:27860] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500294600.ncl' [2025-05-05 00:29:46.339] [error ] [nspeng ] [10460:27860] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500294600.ncl [2025-05-05 00:29:46.340] [info ] [nspeng ] [10460:27860] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500294600.ncl' [2025-05-05 00:29:46.340] [info ] [nspeng ] [10460:27860] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:29:46.340] [info ] [nspeng ] [10460:27860] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:29:46.359] [info ] [nspeng ] [10460:28628] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:29:46.359] [info ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.360] [warning] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.382] [error ] [nspeng ] [10460:28628] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.382] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.383] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.384] [error ] [nspeng ] [10460:28628] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:29:46.385] [warning] [nspeng ] [10460:28628] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:29:46.385] [info ] [nspeng ] [10460:28628] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:29:46.385] [info ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.385] [warning] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.399] [error ] [nspeng ] [10460:28628] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.400] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.401] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.401] [error ] [nspeng ] [10460:28628] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:29:46.402] [error ] [nspeng ] [10460:28628] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:29:46.402] [info ] [nspeng ] [10460:28628] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:29:46.408] [info ] [nspeng ] [10460:28628] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:29:46.408] [info ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.408] [warning] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.423] [error ] [nspeng ] [10460:28628] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.423] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.424] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.425] [error ] [nspeng ] [10460:28628] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:29:46.426] [warning] [nspeng ] [10460:28628] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:29:46.426] [info ] [nspeng ] [10460:28628] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:29:46.426] [info ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.426] [warning] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.439] [error ] [nspeng ] [10460:28628] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.440] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.440] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.441] [error ] [nspeng ] [10460:28628] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:29:46.441] [error ] [nspeng ] [10460:28628] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:29:46.442] [info ] [nspeng ] [10460:28628] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:29:46.447] [info ] [nspeng ] [10460:28628] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:29:46.449] [info ] [nspeng ] [10460:28628] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:29:46.453] [info ] [nspeng ] [10460:28628] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:29:46.456] [info ] [nspeng ] [10460:28628] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:29:46.459] [info ] [nspeng ] [10460:28628] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:29:46.463] [info ] [nspeng ] [10460:28628] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:29:46.466] [info ] [nspeng ] [10460:28628] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:29:46.466] [info ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.467] [warning] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.478] [error ] [nspeng ] [10460:28628] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.479] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.480] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.480] [error ] [nspeng ] [10460:28628] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:29:46.482] [warning] [nspeng ] [10460:28628] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:29:46.482] [info ] [nspeng ] [10460:28628] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:29:46.483] [info ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:46.483] [warning] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:46.494] [error ] [nspeng ] [10460:28628] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:46.495] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:46.496] [error ] [nspeng ] [10460:28628] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:46.496] [error ] [nspeng ] [10460:28628] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:29:46.500] [info ] [nspeng ] [10460:28628] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:29:46.504] [info ] [nspeng ] [10460:28628] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:29:46.507] [info ] [nspeng ] [10460:28628] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:29:46.510] [info ] [nspeng ] [10460:28628] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:29:46.513] [info ] [nspeng ] [10460:28628] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:29:46.516] [info ] [nspeng ] [10460:28628] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:29:46.517] [info ] [nspeng ] [10460:28628] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500294600.ncl' [2025-05-05 00:29:46.517] [error ] [nspeng ] [10460:28628] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500294600.ncl [2025-05-05 00:29:46.517] [info ] [nspeng ] [10460:28628] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500294600.ncl' [2025-05-05 00:29:46.518] [info ] [nspeng ] [10460:28628] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:29:46.518] [info ] [nspeng ] [10460:28628] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:29:48.194] [info ] [nspeng ] [10460:14224] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:29:48.194] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:48.194] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:48.209] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:48.210] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:48.211] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:48.211] [error ] [nspeng ] [10460:14224] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:29:48.214] [warning] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:29:48.214] [info ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:29:48.214] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:48.214] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:48.231] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:48.231] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:48.232] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:48.233] [error ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:29:48.234] [error ] [nspeng ] [10460:14224] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:29:48.234] [info ] [nspeng ] [10460:14224] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:29:48.239] [info ] [nspeng ] [10460:14224] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:29:48.239] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:48.239] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:48.253] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:48.254] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:48.254] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:48.255] [error ] [nspeng ] [10460:14224] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:29:48.256] [warning] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:29:48.256] [info ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:29:48.257] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:48.257] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:48.271] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:48.273] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:48.274] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:48.275] [error ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:29:48.276] [error ] [nspeng ] [10460:14224] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:29:48.277] [info ] [nspeng ] [10460:14224] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:29:48.281] [info ] [nspeng ] [10460:14224] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:29:48.284] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:29:48.288] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:29:48.292] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:29:48.296] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:29:48.300] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:29:48.303] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:29:48.304] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:48.304] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:48.318] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:48.318] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:48.319] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:48.319] [error ] [nspeng ] [10460:14224] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:29:48.320] [warning] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:29:48.320] [info ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:29:48.321] [info ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:29:48.321] [warning] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:29:48.335] [error ] [nspeng ] [10460:14224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:29:48.336] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:29:48.337] [error ] [nspeng ] [10460:14224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:29:48.338] [error ] [nspeng ] [10460:14224] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:29:48.342] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:29:48.346] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:29:48.349] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:29:48.353] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:29:48.357] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:29:48.360] [info ] [nspeng ] [10460:14224] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:29:48.362] [info ] [nspeng ] [10460:14224] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500294800.ncl' [2025-05-05 00:29:48.362] [error ] [nspeng ] [10460:14224] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500294800.ncl [2025-05-05 00:29:48.362] [info ] [nspeng ] [10460:14224] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500294800.ncl' [2025-05-05 00:29:48.363] [info ] [nspeng ] [10460:14224] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:29:48.363] [info ] [nspeng ] [10460:14224] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:31:51.987] [info ] [nspeng ] [10460:29040] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:31:51.987] [info ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:31:51.987] [warning] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:31:52.003] [error ] [nspeng ] [10460:29040] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:31:52.004] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:31:52.005] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:31:52.006] [error ] [nspeng ] [10460:29040] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:31:52.007] [warning] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:31:52.007] [info ] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:31:52.007] [info ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:31:52.007] [warning] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:31:52.021] [error ] [nspeng ] [10460:29040] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:31:52.022] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:31:52.023] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:31:52.024] [error ] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:31:52.024] [error ] [nspeng ] [10460:29040] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:31:52.025] [info ] [nspeng ] [10460:29040] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:31:52.030] [info ] [nspeng ] [10460:29040] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:31:52.030] [info ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:31:52.030] [warning] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:31:52.044] [error ] [nspeng ] [10460:29040] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:31:52.044] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:31:52.045] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:31:52.046] [error ] [nspeng ] [10460:29040] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:31:52.047] [warning] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:31:52.047] [info ] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:31:52.047] [info ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:31:52.047] [warning] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:31:52.062] [error ] [nspeng ] [10460:29040] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:31:52.063] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:31:52.064] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:31:52.065] [error ] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:31:52.065] [error ] [nspeng ] [10460:29040] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:31:52.066] [info ] [nspeng ] [10460:29040] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:31:52.071] [info ] [nspeng ] [10460:29040] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:31:52.075] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:31:52.078] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:31:52.081] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:31:52.084] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:31:52.088] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:31:52.092] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:31:52.092] [info ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:31:52.092] [warning] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:31:52.106] [error ] [nspeng ] [10460:29040] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:31:52.107] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:31:52.107] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:31:52.108] [error ] [nspeng ] [10460:29040] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:31:52.109] [warning] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:31:52.109] [info ] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:31:52.109] [info ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:31:52.109] [warning] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:31:52.123] [error ] [nspeng ] [10460:29040] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:31:52.124] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:31:52.125] [error ] [nspeng ] [10460:29040] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:31:52.126] [error ] [nspeng ] [10460:29040] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:31:52.130] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:31:52.134] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:31:52.137] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:31:52.140] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:31:52.144] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:31:52.147] [info ] [nspeng ] [10460:29040] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:31:52.148] [info ] [nspeng ] [10460:29040] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500315200.ncl' [2025-05-05 00:31:52.148] [error ] [nspeng ] [10460:29040] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500315200.ncl [2025-05-05 00:31:52.149] [info ] [nspeng ] [10460:29040] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500315200.ncl' [2025-05-05 00:31:52.149] [info ] [nspeng ] [10460:29040] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:31:52.149] [info ] [nspeng ] [10460:29040] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:32:28.684] [info ] [nspeng ] [10460:23940] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:32:28.684] [info ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:32:28.684] [warning] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:32:28.727] [error ] [nspeng ] [10460:23940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:32:28.728] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:32:28.729] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:32:28.730] [error ] [nspeng ] [10460:23940] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:32:28.731] [warning] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:32:28.731] [info ] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:32:28.731] [info ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:32:28.731] [warning] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:32:28.747] [error ] [nspeng ] [10460:23940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:32:28.748] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:32:28.749] [error ] [nspeng ] [10460:23940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:32:28.749] [error ] [nspeng ] [10460:23940] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:32:28.751] [error ] [nspeng ] [10460:23940] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:32:28.752] [info ] [nspeng ] [10460:23940] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:33:28.877] [info ] [nspeng ] [10460:27860] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:33:28.878] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:33:28.878] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:33:28.901] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:33:28.912] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:33:28.913] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:33:28.914] [error ] [nspeng ] [10460:27860] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:33:28.915] [warning] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:33:28.915] [info ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:33:28.915] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:33:28.915] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:33:28.928] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:33:28.929] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:33:28.929] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:33:28.931] [error ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:33:28.931] [error ] [nspeng ] [10460:27860] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:33:28.932] [info ] [nspeng ] [10460:27860] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:33:28.936] [info ] [nspeng ] [10460:27860] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:33:28.936] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:33:28.936] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:33:28.949] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:33:28.950] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:33:28.951] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:33:28.952] [error ] [nspeng ] [10460:27860] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:33:28.953] [warning] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:33:28.953] [info ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:33:28.953] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:33:28.953] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:33:28.966] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:33:28.967] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:33:28.968] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:33:28.969] [error ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:33:28.970] [error ] [nspeng ] [10460:27860] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:33:28.971] [info ] [nspeng ] [10460:27860] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:33:28.974] [info ] [nspeng ] [10460:27860] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:33:28.978] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:33:28.982] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:33:28.984] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:33:28.988] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:33:28.991] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:33:28.994] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:33:28.995] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:33:28.995] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:33:29.007] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:33:29.008] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:33:29.008] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:33:29.009] [error ] [nspeng ] [10460:27860] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:33:29.009] [warning] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:33:29.011] [info ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:33:29.011] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:33:29.011] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:33:29.023] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:33:29.024] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:33:29.025] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:33:29.026] [error ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:33:29.030] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:33:29.033] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:33:29.036] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:33:29.039] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:33:29.042] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:33:29.046] [info ] [nspeng ] [10460:27860] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:33:29.047] [info ] [nspeng ] [10460:27860] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500332800.ncl' [2025-05-05 00:33:29.047] [error ] [nspeng ] [10460:27860] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500332800.ncl [2025-05-05 00:33:29.048] [info ] [nspeng ] [10460:27860] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500332800.ncl' [2025-05-05 00:33:29.048] [info ] [nspeng ] [10460:27860] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:33:29.048] [info ] [nspeng ] [10460:27860] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:33:45.994] [info ] [nspeng ] [10460:27860] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:33:45.994] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:33:45.994] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:33:46.009] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:33:46.010] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:33:46.011] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:33:46.011] [error ] [nspeng ] [10460:27860] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:33:46.012] [warning] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:33:46.012] [info ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:33:46.012] [info ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:33:46.012] [warning] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:33:46.028] [error ] [nspeng ] [10460:27860] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:33:46.028] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:33:46.029] [error ] [nspeng ] [10460:27860] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:33:46.030] [error ] [nspeng ] [10460:27860] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:33:46.031] [error ] [nspeng ] [10460:27860] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:33:46.032] [info ] [nspeng ] [10460:27860] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:37:32.804] [info ] [nspeng ] [10460:29644] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:37:32.804] [info ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:32.804] [warning] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:32.823] [error ] [nspeng ] [10460:29644] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:32.823] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:32.824] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:32.825] [error ] [nspeng ] [10460:29644] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:37:32.826] [warning] [nspeng ] [10460:29644] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:37:32.826] [info ] [nspeng ] [10460:29644] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:37:32.826] [info ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:32.826] [warning] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:32.843] [error ] [nspeng ] [10460:29644] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:32.844] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:32.844] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:32.845] [error ] [nspeng ] [10460:29644] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:37:32.846] [error ] [nspeng ] [10460:29644] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:37:32.847] [info ] [nspeng ] [10460:29644] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:37:32.853] [info ] [nspeng ] [10460:29644] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:37:32.853] [info ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:32.853] [warning] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:32.869] [error ] [nspeng ] [10460:29644] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:32.870] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:32.870] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:32.871] [error ] [nspeng ] [10460:29644] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:37:32.872] [warning] [nspeng ] [10460:29644] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:37:32.872] [info ] [nspeng ] [10460:29644] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:37:32.872] [info ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:32.872] [warning] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:32.888] [error ] [nspeng ] [10460:29644] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:32.889] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:32.890] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:32.891] [error ] [nspeng ] [10460:29644] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:37:32.891] [error ] [nspeng ] [10460:29644] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:37:32.892] [info ] [nspeng ] [10460:29644] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:37:32.898] [info ] [nspeng ] [10460:29644] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:37:32.903] [info ] [nspeng ] [10460:29644] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:37:32.907] [info ] [nspeng ] [10460:29644] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:37:32.910] [info ] [nspeng ] [10460:29644] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:37:32.914] [info ] [nspeng ] [10460:29644] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:37:32.919] [info ] [nspeng ] [10460:29644] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:37:32.922] [info ] [nspeng ] [10460:29644] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:37:32.922] [info ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:32.922] [warning] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:32.939] [error ] [nspeng ] [10460:29644] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:32.940] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:32.940] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:32.941] [error ] [nspeng ] [10460:29644] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:37:32.942] [warning] [nspeng ] [10460:29644] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:37:32.942] [info ] [nspeng ] [10460:29644] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:37:32.942] [info ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:32.942] [warning] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:32.957] [error ] [nspeng ] [10460:29644] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:32.958] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:32.959] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:32.960] [error ] [nspeng ] [10460:29644] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:37:32.966] [info ] [nspeng ] [10460:29644] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:37:32.970] [info ] [nspeng ] [10460:29644] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:37:32.973] [info ] [nspeng ] [10460:29644] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:37:32.976] [info ] [nspeng ] [10460:29644] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:37:32.980] [info ] [nspeng ] [10460:29644] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:37:32.983] [info ] [nspeng ] [10460:29644] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:37:32.984] [info ] [nspeng ] [10460:29644] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500373200.ncl' [2025-05-05 00:37:32.984] [error ] [nspeng ] [10460:29644] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500373200.ncl [2025-05-05 00:37:32.985] [info ] [nspeng ] [10460:29644] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500373200.ncl' [2025-05-05 00:37:32.985] [info ] [nspeng ] [10460:29644] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:37:32.986] [info ] [nspeng ] [10460:29644] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:37:33.534] [info ] [nspeng ] [10460:27960] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:37:33.535] [info ] [nspeng ] [10460:27960] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:33.535] [warning] [nspeng ] [10460:27960] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:33.565] [error ] [nspeng ] [10460:27960] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:33.566] [error ] [nspeng ] [10460:27960] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:33.568] [error ] [nspeng ] [10460:27960] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:33.569] [error ] [nspeng ] [10460:27960] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:37:33.570] [warning] [nspeng ] [10460:27960] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:37:33.570] [info ] [nspeng ] [10460:27960] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:37:33.570] [info ] [nspeng ] [10460:27960] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:33.570] [warning] [nspeng ] [10460:27960] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:33.594] [error ] [nspeng ] [10460:27960] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:33.595] [error ] [nspeng ] [10460:27960] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:33.596] [error ] [nspeng ] [10460:27960] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:33.597] [error ] [nspeng ] [10460:27960] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:37:33.598] [error ] [nspeng ] [10460:27960] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:37:33.599] [info ] [nspeng ] [10460:27960] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:37:33.605] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:37:33.605] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:33.605] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:33.630] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:33.632] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:33.633] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:33.634] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:37:33.635] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:37:33.635] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:37:33.635] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:33.635] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:33.655] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:33.656] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:33.657] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:33.658] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:37:33.659] [error ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:37:33.660] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:37:54.155] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:37:54.155] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:54.155] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:54.171] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:54.171] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:54.172] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:54.173] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:37:54.174] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:37:54.174] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:37:54.174] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:54.174] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:54.190] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:54.191] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:54.193] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:54.193] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:37:54.194] [error ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:37:54.195] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:37:54.201] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:37:54.201] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:54.201] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:54.219] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:54.220] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:54.222] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:54.223] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:37:54.223] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:37:54.223] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:37:54.224] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:54.224] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:54.239] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:54.240] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:54.240] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:54.241] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:37:54.241] [error ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:37:54.243] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:37:54.249] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:37:54.253] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:37:54.257] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:37:54.260] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:37:54.266] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:37:54.270] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:37:54.274] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:37:54.274] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:54.274] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:54.290] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:54.291] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:54.291] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:54.292] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:37:54.293] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:37:54.293] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:37:54.293] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:37:54.294] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:37:54.310] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:37:54.310] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:37:54.311] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:37:54.312] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:37:54.318] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:37:54.321] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:37:54.325] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:37:54.329] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:37:54.333] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:37:54.336] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:37:54.337] [info ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500375400.ncl' [2025-05-05 00:37:54.337] [error ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500375400.ncl [2025-05-05 00:37:54.338] [info ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500375400.ncl' [2025-05-05 00:37:54.338] [info ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:37:54.339] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:38:00.702] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:38:00.702] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:38:00.702] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:38:00.717] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:38:00.718] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:38:00.719] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:38:00.720] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:38:00.721] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:38:00.721] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:38:00.721] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:38:00.721] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:38:00.737] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:38:00.738] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:38:00.739] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:38:00.740] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:38:00.740] [error ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:38:00.742] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:38:00.747] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:38:00.747] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:38:00.747] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:38:00.762] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:38:00.763] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:38:00.763] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:38:00.764] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:38:00.765] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:38:00.765] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:38:00.766] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:38:00.766] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:38:00.782] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:38:00.782] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:38:00.783] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:38:00.784] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:38:00.785] [error ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:38:00.786] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:38:00.791] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:38:00.795] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:38:00.800] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:38:00.804] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:38:00.807] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:38:00.810] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:38:00.814] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:38:00.814] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:38:00.814] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:38:00.827] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:38:00.828] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:38:00.829] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:38:00.830] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:38:00.830] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:38:00.830] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:38:00.830] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:38:00.830] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:38:00.843] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:38:00.844] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:38:00.845] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:38:00.846] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:38:00.851] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:38:00.855] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:38:00.858] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:38:00.861] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:38:00.865] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:38:00.868] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:38:00.869] [info ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500380000.ncl' [2025-05-05 00:38:00.869] [error ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500380000.ncl [2025-05-05 00:38:00.870] [info ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500380000.ncl' [2025-05-05 00:38:00.870] [info ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:38:00.870] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:38:05.607] [info ] [nspeng ] [10460:29088] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:38:05.607] [info ] [nspeng ] [10460:29088] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:38:05.607] [warning] [nspeng ] [10460:29088] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:38:05.632] [error ] [nspeng ] [10460:29088] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:38:05.651] [error ] [nspeng ] [10460:29088] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:38:05.653] [error ] [nspeng ] [10460:29088] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:38:05.654] [error ] [nspeng ] [10460:29088] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:38:05.655] [warning] [nspeng ] [10460:29088] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:38:05.655] [info ] [nspeng ] [10460:29088] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:38:05.655] [info ] [nspeng ] [10460:29088] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:38:05.655] [warning] [nspeng ] [10460:29088] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:38:05.671] [error ] [nspeng ] [10460:29088] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:38:05.671] [error ] [nspeng ] [10460:29088] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:38:05.672] [error ] [nspeng ] [10460:29088] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:38:05.673] [error ] [nspeng ] [10460:29088] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:38:05.674] [error ] [nspeng ] [10460:29088] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:38:05.675] [info ] [nspeng ] [10460:29088] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:39:44.112] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:39:44.112] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:39:44.112] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:39:44.141] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:39:44.167] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:39:44.168] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:39:44.169] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:39:44.170] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:39:44.170] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:39:44.170] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:39:44.170] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:39:44.187] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:39:44.188] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:39:44.189] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:39:44.190] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:39:44.191] [error ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:39:44.191] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:39:44.198] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:39:44.198] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:39:44.198] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:39:44.215] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:39:44.216] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:39:44.217] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:39:44.218] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:39:44.219] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:39:44.219] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:39:44.219] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:39:44.219] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:39:44.235] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:39:44.236] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:39:44.237] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:39:44.238] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:39:44.239] [error ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:39:44.239] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:39:44.245] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:39:44.248] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:39:44.253] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:39:44.256] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:39:44.260] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:39:44.263] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:39:44.267] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:39:44.267] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:39:44.268] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:39:44.284] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:39:44.285] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:39:44.286] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:39:44.287] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:39:44.287] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:39:44.288] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:39:44.288] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:39:44.288] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:39:44.305] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:39:44.306] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:39:44.307] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:39:44.308] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:39:44.312] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:39:44.316] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:39:44.320] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:39:44.325] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:39:44.329] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:39:44.332] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:39:44.333] [info ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500394400.ncl' [2025-05-05 00:39:44.333] [error ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500394400.ncl [2025-05-05 00:39:44.334] [info ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500394400.ncl' [2025-05-05 00:39:44.334] [info ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:39:44.334] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:39:53.041] [info ] [nspeng ] [10460:26836] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:39:53.041] [info ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:39:53.041] [warning] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:39:53.069] [error ] [nspeng ] [10460:26836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:39:53.070] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:39:53.070] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:39:53.072] [error ] [nspeng ] [10460:26836] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:39:53.072] [warning] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:39:53.072] [info ] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:39:53.072] [info ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:39:53.072] [warning] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:39:53.087] [error ] [nspeng ] [10460:26836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:39:53.088] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:39:53.089] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:39:53.090] [error ] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:39:53.090] [error ] [nspeng ] [10460:26836] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:39:53.092] [info ] [nspeng ] [10460:26836] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:39:53.098] [info ] [nspeng ] [10460:26836] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:39:53.098] [info ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:39:53.098] [warning] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:39:53.112] [error ] [nspeng ] [10460:26836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:39:53.113] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:39:53.114] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:39:53.115] [error ] [nspeng ] [10460:26836] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:39:53.116] [warning] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:39:53.116] [info ] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:39:53.116] [info ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:39:53.116] [warning] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:39:53.131] [error ] [nspeng ] [10460:26836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:39:53.133] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:39:53.134] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:39:53.134] [error ] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:39:53.135] [error ] [nspeng ] [10460:26836] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:39:53.136] [info ] [nspeng ] [10460:26836] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:39:53.141] [info ] [nspeng ] [10460:26836] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:39:53.144] [info ] [nspeng ] [10460:26836] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:39:53.148] [info ] [nspeng ] [10460:26836] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:39:53.153] [info ] [nspeng ] [10460:26836] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:39:53.157] [info ] [nspeng ] [10460:26836] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:39:53.160] [info ] [nspeng ] [10460:26836] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:39:53.165] [info ] [nspeng ] [10460:26836] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:39:53.165] [info ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:39:53.165] [warning] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:39:53.180] [error ] [nspeng ] [10460:26836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:39:53.181] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:39:53.181] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:39:53.183] [error ] [nspeng ] [10460:26836] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:39:53.183] [warning] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:39:53.184] [info ] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:39:53.184] [info ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:39:53.184] [warning] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:39:53.201] [error ] [nspeng ] [10460:26836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:39:53.202] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:39:53.204] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:39:53.205] [error ] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:39:53.209] [info ] [nspeng ] [10460:26836] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:39:53.213] [info ] [nspeng ] [10460:26836] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:39:53.217] [info ] [nspeng ] [10460:26836] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:39:53.221] [info ] [nspeng ] [10460:26836] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:39:53.224] [info ] [nspeng ] [10460:26836] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:39:53.228] [info ] [nspeng ] [10460:26836] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:39:53.229] [info ] [nspeng ] [10460:26836] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500395300.ncl' [2025-05-05 00:39:53.229] [error ] [nspeng ] [10460:26836] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500395300.ncl [2025-05-05 00:39:53.230] [info ] [nspeng ] [10460:26836] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500395300.ncl' [2025-05-05 00:39:53.230] [info ] [nspeng ] [10460:26836] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:39:53.230] [info ] [nspeng ] [10460:26836] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:40:00.702] [info ] [nspeng ] [10460: 9476] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:40:00.702] [info ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:40:00.702] [warning] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:40:00.734] [error ] [nspeng ] [10460: 9476] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:40:00.735] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:40:00.735] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:40:00.736] [error ] [nspeng ] [10460: 9476] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:40:00.737] [warning] [nspeng ] [10460: 9476] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:40:00.737] [info ] [nspeng ] [10460: 9476] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:40:00.737] [info ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:40:00.737] [warning] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:40:00.754] [error ] [nspeng ] [10460: 9476] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:40:00.754] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:40:00.756] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:40:00.757] [error ] [nspeng ] [10460: 9476] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:40:00.758] [error ] [nspeng ] [10460: 9476] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:40:00.759] [info ] [nspeng ] [10460: 9476] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:40:00.764] [info ] [nspeng ] [10460: 9476] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:40:00.764] [info ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:40:00.764] [warning] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:40:00.782] [error ] [nspeng ] [10460: 9476] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:40:00.783] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:40:00.784] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:40:00.785] [error ] [nspeng ] [10460: 9476] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:40:00.786] [warning] [nspeng ] [10460: 9476] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:40:00.786] [info ] [nspeng ] [10460: 9476] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:40:00.786] [info ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:40:00.786] [warning] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:40:00.803] [error ] [nspeng ] [10460: 9476] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:40:00.804] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:40:00.805] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:40:00.806] [error ] [nspeng ] [10460: 9476] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:40:00.807] [error ] [nspeng ] [10460: 9476] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:40:00.807] [info ] [nspeng ] [10460: 9476] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:40:00.812] [info ] [nspeng ] [10460: 9476] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:40:00.816] [info ] [nspeng ] [10460: 9476] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:40:00.820] [info ] [nspeng ] [10460: 9476] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:40:00.823] [info ] [nspeng ] [10460: 9476] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:40:00.827] [info ] [nspeng ] [10460: 9476] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:40:00.830] [info ] [nspeng ] [10460: 9476] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:40:00.834] [info ] [nspeng ] [10460: 9476] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:40:00.834] [info ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:40:00.834] [warning] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:40:00.850] [error ] [nspeng ] [10460: 9476] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:40:00.851] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:40:00.852] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:40:00.852] [error ] [nspeng ] [10460: 9476] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:40:00.853] [warning] [nspeng ] [10460: 9476] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:40:00.853] [info ] [nspeng ] [10460: 9476] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:40:00.854] [info ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:40:00.854] [warning] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:40:00.870] [error ] [nspeng ] [10460: 9476] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:40:00.870] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:40:00.872] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:40:00.873] [error ] [nspeng ] [10460: 9476] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:40:00.878] [info ] [nspeng ] [10460: 9476] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:40:00.882] [info ] [nspeng ] [10460: 9476] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:40:00.885] [info ] [nspeng ] [10460: 9476] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:40:00.888] [info ] [nspeng ] [10460: 9476] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:40:00.892] [info ] [nspeng ] [10460: 9476] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:40:00.896] [info ] [nspeng ] [10460: 9476] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:40:00.897] [info ] [nspeng ] [10460: 9476] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500400000.ncl' [2025-05-05 00:40:00.897] [error ] [nspeng ] [10460: 9476] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500400000.ncl [2025-05-05 00:40:00.898] [info ] [nspeng ] [10460: 9476] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500400000.ncl' [2025-05-05 00:40:00.898] [info ] [nspeng ] [10460: 9476] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:40:00.899] [info ] [nspeng ] [10460: 9476] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:40:22.202] [info ] [nspeng ] [10460:12968] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:40:22.202] [info ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:40:22.202] [warning] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:40:22.227] [error ] [nspeng ] [10460:12968] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:40:22.246] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:40:22.247] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:40:22.248] [error ] [nspeng ] [10460:12968] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:40:22.249] [warning] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:40:22.249] [info ] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:40:22.249] [info ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:40:22.249] [warning] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:40:22.265] [error ] [nspeng ] [10460:12968] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:40:22.265] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:40:22.266] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:40:22.267] [error ] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:40:22.268] [error ] [nspeng ] [10460:12968] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:40:22.269] [info ] [nspeng ] [10460:12968] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:40:22.274] [info ] [nspeng ] [10460:12968] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:40:22.274] [info ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:40:22.274] [warning] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:40:22.292] [error ] [nspeng ] [10460:12968] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:40:22.293] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:40:22.293] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:40:22.295] [error ] [nspeng ] [10460:12968] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:40:22.297] [warning] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:40:22.297] [info ] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:40:22.297] [info ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:40:22.297] [warning] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:40:22.316] [error ] [nspeng ] [10460:12968] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:40:22.316] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:40:22.317] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:40:22.318] [error ] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:40:22.319] [error ] [nspeng ] [10460:12968] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:40:22.320] [info ] [nspeng ] [10460:12968] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:40:22.324] [info ] [nspeng ] [10460:12968] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:40:22.328] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:40:22.332] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:40:22.336] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:40:22.339] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:40:22.343] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:40:22.346] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:40:22.347] [info ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:40:22.347] [warning] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:40:22.362] [error ] [nspeng ] [10460:12968] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:40:22.362] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:40:22.363] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:40:22.364] [error ] [nspeng ] [10460:12968] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:40:22.365] [warning] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:40:22.365] [info ] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:40:22.365] [info ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:40:22.365] [warning] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:40:22.378] [error ] [nspeng ] [10460:12968] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:40:22.379] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:40:22.380] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:40:22.380] [error ] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:40:22.385] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:40:22.389] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:40:22.393] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:40:22.397] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:40:22.401] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:40:22.404] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:40:22.406] [info ] [nspeng ] [10460:12968] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500402200.ncl' [2025-05-05 00:40:22.406] [error ] [nspeng ] [10460:12968] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500402200.ncl [2025-05-05 00:40:22.407] [info ] [nspeng ] [10460:12968] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500402200.ncl' [2025-05-05 00:40:22.407] [info ] [nspeng ] [10460:12968] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:40:22.407] [info ] [nspeng ] [10460:12968] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:40:28.107] [info ] [nspeng ] [10460: 9476] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:40:28.108] [info ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:40:28.108] [warning] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:40:28.124] [error ] [nspeng ] [10460: 9476] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:40:28.125] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:40:28.126] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:40:28.127] [error ] [nspeng ] [10460: 9476] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:40:28.128] [warning] [nspeng ] [10460: 9476] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:40:28.128] [info ] [nspeng ] [10460: 9476] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:40:28.128] [info ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:40:28.128] [warning] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:40:28.144] [error ] [nspeng ] [10460: 9476] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:40:28.145] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:40:28.146] [error ] [nspeng ] [10460: 9476] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:40:28.147] [error ] [nspeng ] [10460: 9476] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:40:28.148] [error ] [nspeng ] [10460: 9476] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:40:28.149] [info ] [nspeng ] [10460: 9476] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:43:20.575] [info ] [nspeng ] [10460: 1712] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:43:20.575] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:43:20.576] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:43:20.606] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:43:20.607] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:43:20.610] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:43:20.612] [error ] [nspeng ] [10460: 1712] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:43:20.613] [warning] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:43:20.613] [info ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:43:20.613] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:43:20.613] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:43:20.642] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:43:20.644] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:43:20.646] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:43:20.650] [error ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:43:20.651] [error ] [nspeng ] [10460: 1712] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:43:20.652] [info ] [nspeng ] [10460: 1712] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:43:20.665] [info ] [nspeng ] [10460: 1712] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:43:20.666] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:43:20.666] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:43:20.709] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:43:20.710] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:43:20.712] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:43:20.713] [error ] [nspeng ] [10460: 1712] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:43:20.714] [warning] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:43:20.714] [info ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:43:20.714] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:43:20.714] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:43:20.889] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:43:20.890] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:43:20.894] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:43:20.895] [error ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:43:20.896] [error ] [nspeng ] [10460: 1712] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:43:20.898] [info ] [nspeng ] [10460: 1712] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:43:20.909] [info ] [nspeng ] [10460: 1712] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:43:20.915] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:43:20.920] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:43:20.924] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:43:20.930] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:43:20.935] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:43:20.940] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:43:20.940] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:43:20.940] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:43:21.022] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:43:21.023] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:43:21.026] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:43:21.029] [error ] [nspeng ] [10460: 1712] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:43:21.030] [warning] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:43:21.030] [info ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:43:21.030] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:43:21.030] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:43:21.062] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:43:21.064] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:43:21.065] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:43:21.067] [error ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:43:21.075] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:43:21.082] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:43:21.086] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:43:21.090] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:43:21.095] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:43:21.099] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:43:21.100] [info ] [nspeng ] [10460: 1712] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500432000.ncl' [2025-05-05 00:43:21.100] [error ] [nspeng ] [10460: 1712] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500432000.ncl [2025-05-05 00:43:21.101] [info ] [nspeng ] [10460: 1712] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500432000.ncl' [2025-05-05 00:43:21.101] [info ] [nspeng ] [10460: 1712] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:43:21.101] [info ] [nspeng ] [10460: 1712] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:43:56.613] [info ] [nspeng ] [10460: 1288] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:43:56.614] [info ] [nspeng ] [10460: 1288] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:43:56.614] [warning] [nspeng ] [10460: 1288] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:43:56.630] [error ] [nspeng ] [10460: 1288] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:43:56.631] [error ] [nspeng ] [10460: 1288] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:43:56.631] [error ] [nspeng ] [10460: 1288] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:43:56.632] [error ] [nspeng ] [10460: 1288] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:43:56.633] [warning] [nspeng ] [10460: 1288] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:43:56.634] [info ] [nspeng ] [10460: 1288] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:43:56.634] [info ] [nspeng ] [10460: 1288] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:43:56.634] [warning] [nspeng ] [10460: 1288] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:43:56.650] [error ] [nspeng ] [10460: 1288] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:43:56.650] [error ] [nspeng ] [10460: 1288] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:43:56.651] [error ] [nspeng ] [10460: 1288] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:43:56.652] [error ] [nspeng ] [10460: 1288] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:43:56.652] [error ] [nspeng ] [10460: 1288] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:43:56.654] [info ] [nspeng ] [10460: 1288] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:44:46.785] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:44:46.785] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:44:46.785] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:44:46.798] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:44:46.799] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:44:46.800] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:44:46.801] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:44:46.801] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:44:46.802] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:44:46.802] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:44:46.802] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:44:46.818] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:44:46.819] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:44:46.820] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:44:46.821] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:44:46.822] [error ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:44:46.824] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:44:46.830] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:44:46.830] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:44:46.830] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:44:46.851] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:44:46.852] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:44:46.852] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:44:46.855] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:44:46.856] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:44:46.856] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:44:46.856] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:44:46.856] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:44:46.880] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:44:46.882] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:44:46.884] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:44:46.885] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:44:46.886] [error ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:44:46.887] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:44:46.893] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:44:46.899] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:44:46.904] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:44:46.908] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:44:46.912] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:44:46.915] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:44:46.919] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:44:46.919] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:44:46.920] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:44:46.937] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:44:46.938] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:44:46.939] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:44:46.940] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:44:46.941] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:44:46.942] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:44:46.942] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:44:46.943] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:44:46.963] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:44:46.964] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:44:46.965] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:44:46.966] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:44:46.971] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:44:46.974] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:44:46.978] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:44:46.982] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:44:46.989] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:44:46.993] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:44:46.994] [info ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500444600.ncl' [2025-05-05 00:44:46.995] [error ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500444600.ncl [2025-05-05 00:44:46.996] [info ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500444600.ncl' [2025-05-05 00:44:46.996] [info ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:44:46.996] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:44:59.780] [info ] [nspeng ] [10460:28464] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:44:59.780] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:44:59.780] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:44:59.812] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:44:59.823] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:44:59.824] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:44:59.825] [error ] [nspeng ] [10460:28464] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:44:59.826] [warning] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:44:59.827] [info ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:44:59.827] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:44:59.827] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:44:59.844] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:44:59.845] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:44:59.845] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:44:59.847] [error ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:44:59.848] [error ] [nspeng ] [10460:28464] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:44:59.849] [info ] [nspeng ] [10460:28464] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:44:59.856] [info ] [nspeng ] [10460:28464] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:44:59.857] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:44:59.857] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:44:59.870] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:44:59.872] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:44:59.873] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:44:59.873] [error ] [nspeng ] [10460:28464] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:44:59.874] [warning] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:44:59.874] [info ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:44:59.874] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:44:59.874] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:44:59.892] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:44:59.892] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:44:59.894] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:44:59.895] [error ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:44:59.895] [error ] [nspeng ] [10460:28464] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:44:59.896] [info ] [nspeng ] [10460:28464] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:44:59.901] [info ] [nspeng ] [10460:28464] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:44:59.905] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:44:59.910] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:44:59.914] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:44:59.918] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:44:59.921] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:44:59.928] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:44:59.928] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:44:59.928] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:44:59.945] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:44:59.946] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:44:59.947] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:44:59.948] [error ] [nspeng ] [10460:28464] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:44:59.949] [warning] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:44:59.949] [info ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:44:59.949] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:44:59.949] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:44:59.965] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:44:59.966] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:44:59.967] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:44:59.968] [error ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:44:59.973] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:44:59.977] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:44:59.981] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:44:59.984] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:44:59.987] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:44:59.992] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:44:59.993] [info ] [nspeng ] [10460:28464] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500445900.ncl' [2025-05-05 00:44:59.993] [error ] [nspeng ] [10460:28464] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500445900.ncl [2025-05-05 00:44:59.994] [info ] [nspeng ] [10460:28464] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500445900.ncl' [2025-05-05 00:44:59.994] [info ] [nspeng ] [10460:28464] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:44:59.994] [info ] [nspeng ] [10460:28464] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:45:06.406] [info ] [nspeng ] [10460:26836] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:45:06.407] [info ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:45:06.407] [warning] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:45:06.438] [error ] [nspeng ] [10460:26836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:45:06.465] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:45:06.468] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:45:06.469] [error ] [nspeng ] [10460:26836] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:45:06.469] [warning] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:45:06.469] [info ] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:45:06.469] [info ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:45:06.470] [warning] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:45:06.484] [error ] [nspeng ] [10460:26836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:45:06.484] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:45:06.485] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:45:06.486] [error ] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:45:06.487] [error ] [nspeng ] [10460:26836] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:45:06.487] [info ] [nspeng ] [10460:26836] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:45:08.757] [info ] [nspeng ] [10460:12492] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:45:08.757] [info ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:45:08.757] [warning] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:45:08.780] [error ] [nspeng ] [10460:12492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:45:08.781] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:45:08.781] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:45:08.782] [error ] [nspeng ] [10460:12492] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:45:08.782] [warning] [nspeng ] [10460:12492] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:45:08.782] [info ] [nspeng ] [10460:12492] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:45:08.783] [info ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:45:08.783] [warning] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:45:08.801] [error ] [nspeng ] [10460:12492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:45:08.802] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:45:08.802] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:45:08.804] [error ] [nspeng ] [10460:12492] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:45:08.804] [error ] [nspeng ] [10460:12492] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:45:08.805] [info ] [nspeng ] [10460:12492] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:45:08.810] [info ] [nspeng ] [10460:12492] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:45:08.810] [info ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:45:08.810] [warning] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:45:08.822] [error ] [nspeng ] [10460:12492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:45:08.823] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:45:08.823] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:45:08.824] [error ] [nspeng ] [10460:12492] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:45:08.825] [warning] [nspeng ] [10460:12492] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:45:08.825] [info ] [nspeng ] [10460:12492] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:45:08.825] [info ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:45:08.825] [warning] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:45:08.839] [error ] [nspeng ] [10460:12492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:45:08.840] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:45:08.841] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:45:08.841] [error ] [nspeng ] [10460:12492] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:45:08.842] [error ] [nspeng ] [10460:12492] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:45:08.843] [info ] [nspeng ] [10460:12492] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:45:08.847] [info ] [nspeng ] [10460:12492] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:45:08.850] [info ] [nspeng ] [10460:12492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:45:08.854] [info ] [nspeng ] [10460:12492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:45:08.859] [info ] [nspeng ] [10460:12492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:45:08.862] [info ] [nspeng ] [10460:12492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:45:08.865] [info ] [nspeng ] [10460:12492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:45:08.868] [info ] [nspeng ] [10460:12492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:45:08.868] [info ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:45:08.868] [warning] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:45:08.880] [error ] [nspeng ] [10460:12492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:45:08.881] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:45:08.883] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:45:08.883] [error ] [nspeng ] [10460:12492] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:45:08.884] [warning] [nspeng ] [10460:12492] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:45:08.884] [info ] [nspeng ] [10460:12492] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:45:08.884] [info ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:45:08.884] [warning] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:45:08.897] [error ] [nspeng ] [10460:12492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:45:08.898] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:45:08.899] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:45:08.900] [error ] [nspeng ] [10460:12492] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:45:08.904] [info ] [nspeng ] [10460:12492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:45:08.908] [info ] [nspeng ] [10460:12492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:45:08.911] [info ] [nspeng ] [10460:12492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:45:08.914] [info ] [nspeng ] [10460:12492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:45:08.918] [info ] [nspeng ] [10460:12492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:45:08.921] [info ] [nspeng ] [10460:12492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:45:08.922] [info ] [nspeng ] [10460:12492] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500450800.ncl' [2025-05-05 00:45:08.922] [error ] [nspeng ] [10460:12492] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500450800.ncl [2025-05-05 00:45:08.922] [info ] [nspeng ] [10460:12492] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500450800.ncl' [2025-05-05 00:45:08.922] [info ] [nspeng ] [10460:12492] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:45:08.924] [info ] [nspeng ] [10460:12492] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:45:45.604] [info ] [nspeng ] [10460:27060] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:45:45.605] [info ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:45:45.605] [warning] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:45:45.640] [error ] [nspeng ] [10460:27060] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:45:45.655] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:45:45.656] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:45:45.657] [error ] [nspeng ] [10460:27060] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:45:45.658] [warning] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:45:45.658] [info ] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:45:45.658] [info ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:45:45.658] [warning] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:45:45.677] [error ] [nspeng ] [10460:27060] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:45:45.678] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:45:45.679] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:45:45.680] [error ] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:45:45.681] [error ] [nspeng ] [10460:27060] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:45:45.681] [info ] [nspeng ] [10460:27060] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:46:09.700] [info ] [nspeng ] [10460:27060] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:46:09.700] [info ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:09.700] [warning] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:09.726] [error ] [nspeng ] [10460:27060] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:09.727] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:09.727] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:09.728] [error ] [nspeng ] [10460:27060] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:46:09.729] [warning] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:46:09.729] [info ] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:46:09.729] [info ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:09.729] [warning] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:09.744] [error ] [nspeng ] [10460:27060] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:09.745] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:09.745] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:09.746] [error ] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:46:09.747] [error ] [nspeng ] [10460:27060] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:46:09.748] [info ] [nspeng ] [10460:27060] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:46:09.755] [info ] [nspeng ] [10460:27060] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:46:09.755] [info ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:09.755] [warning] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:09.773] [error ] [nspeng ] [10460:27060] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:09.774] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:09.774] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:09.775] [error ] [nspeng ] [10460:27060] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:46:09.776] [warning] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:46:09.777] [info ] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:46:09.777] [info ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:09.777] [warning] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:09.792] [error ] [nspeng ] [10460:27060] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:09.794] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:09.795] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:09.796] [error ] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:46:09.797] [error ] [nspeng ] [10460:27060] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:46:09.798] [info ] [nspeng ] [10460:27060] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:46:09.805] [info ] [nspeng ] [10460:27060] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:46:09.809] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:46:09.813] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:46:09.817] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:46:09.821] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:46:09.824] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:46:09.828] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:46:09.828] [info ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:09.828] [warning] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:09.845] [error ] [nspeng ] [10460:27060] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:09.846] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:09.847] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:09.848] [error ] [nspeng ] [10460:27060] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:46:09.849] [warning] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:46:09.849] [info ] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:46:09.849] [info ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:09.849] [warning] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:09.869] [error ] [nspeng ] [10460:27060] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:09.870] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:09.872] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:09.873] [error ] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:46:09.878] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:46:09.883] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:46:09.887] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:46:09.891] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:46:09.896] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:46:09.902] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:46:09.904] [info ] [nspeng ] [10460:27060] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500460900.ncl' [2025-05-05 00:46:09.904] [error ] [nspeng ] [10460:27060] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500460900.ncl [2025-05-05 00:46:09.906] [info ] [nspeng ] [10460:27060] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500460900.ncl' [2025-05-05 00:46:09.906] [info ] [nspeng ] [10460:27060] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:46:09.907] [info ] [nspeng ] [10460:27060] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:46:28.599] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:46:28.599] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:28.599] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:28.614] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:28.614] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:28.615] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:28.616] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:46:28.617] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:46:28.617] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:46:28.617] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:28.617] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:28.632] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:28.632] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:28.634] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:28.634] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:46:28.635] [error ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:46:28.636] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:46:28.641] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:46:28.641] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:28.641] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:28.656] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:28.657] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:28.660] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:28.660] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:46:28.662] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:46:28.662] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:46:28.662] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:28.662] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:28.676] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:28.677] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:28.678] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:28.678] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:46:28.679] [error ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:46:28.680] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:46:28.685] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:46:28.688] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:46:28.692] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:46:28.695] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:46:28.700] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:46:28.702] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:46:28.706] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:46:28.706] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:28.706] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:28.722] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:28.723] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:28.723] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:28.724] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:46:28.725] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:46:28.725] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:46:28.726] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:28.726] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:28.743] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:28.743] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:28.744] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:28.745] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:46:28.750] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:46:28.754] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:46:28.757] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:46:28.761] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:46:28.764] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:46:28.767] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:46:28.768] [info ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500462800.ncl' [2025-05-05 00:46:28.768] [error ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500462800.ncl [2025-05-05 00:46:28.769] [info ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500462800.ncl' [2025-05-05 00:46:28.769] [info ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:46:28.769] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:46:41.773] [info ] [nspeng ] [10460:27060] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:46:41.774] [info ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:41.774] [warning] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:41.795] [error ] [nspeng ] [10460:27060] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:41.797] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:41.798] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:41.799] [error ] [nspeng ] [10460:27060] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:46:41.800] [warning] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:46:41.800] [info ] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:46:41.800] [info ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:41.800] [warning] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:41.822] [error ] [nspeng ] [10460:27060] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:41.823] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:41.824] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:41.825] [error ] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:46:41.826] [error ] [nspeng ] [10460:27060] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:46:41.827] [info ] [nspeng ] [10460:27060] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:46:41.833] [info ] [nspeng ] [10460:27060] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:46:41.833] [info ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:41.833] [warning] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:41.852] [error ] [nspeng ] [10460:27060] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:41.853] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:41.854] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:41.856] [error ] [nspeng ] [10460:27060] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:46:41.858] [warning] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:46:41.858] [info ] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:46:41.858] [info ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:41.858] [warning] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:41.882] [error ] [nspeng ] [10460:27060] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:41.884] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:41.885] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:41.886] [error ] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:46:41.887] [error ] [nspeng ] [10460:27060] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:46:41.888] [info ] [nspeng ] [10460:27060] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:46:41.893] [info ] [nspeng ] [10460:27060] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:46:41.897] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:46:41.902] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:46:41.906] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:46:41.910] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:46:41.914] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:46:41.918] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:46:41.919] [info ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:41.919] [warning] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:41.938] [error ] [nspeng ] [10460:27060] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:41.939] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:41.940] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:41.941] [error ] [nspeng ] [10460:27060] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:46:41.942] [warning] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:46:41.942] [info ] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:46:41.942] [info ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:41.942] [warning] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:41.959] [error ] [nspeng ] [10460:27060] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:41.960] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:41.961] [error ] [nspeng ] [10460:27060] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:41.962] [error ] [nspeng ] [10460:27060] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:46:41.967] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:46:41.971] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:46:41.976] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:46:41.979] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:46:41.983] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:46:41.988] [info ] [nspeng ] [10460:27060] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:46:41.989] [info ] [nspeng ] [10460:27060] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500464100.ncl' [2025-05-05 00:46:41.989] [error ] [nspeng ] [10460:27060] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500464100.ncl [2025-05-05 00:46:41.990] [info ] [nspeng ] [10460:27060] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500464100.ncl' [2025-05-05 00:46:41.991] [info ] [nspeng ] [10460:27060] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:46:41.991] [info ] [nspeng ] [10460:27060] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:46:59.906] [info ] [nspeng ] [10460: 1712] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:46:59.906] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:59.906] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:59.938] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:59.939] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:59.940] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:59.941] [error ] [nspeng ] [10460: 1712] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:46:59.941] [warning] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:46:59.941] [info ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:46:59.941] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:59.941] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:59.958] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:59.959] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:59.959] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:59.960] [error ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:46:59.962] [error ] [nspeng ] [10460: 1712] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:46:59.963] [info ] [nspeng ] [10460: 1712] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:46:59.970] [info ] [nspeng ] [10460: 1712] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:46:59.970] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:59.970] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:46:59.988] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:46:59.989] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:46:59.989] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:46:59.991] [error ] [nspeng ] [10460: 1712] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:46:59.992] [warning] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:46:59.992] [info ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:46:59.992] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:46:59.992] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:00.014] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:00.015] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:00.016] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:00.017] [error ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:47:00.019] [error ] [nspeng ] [10460: 1712] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:47:00.020] [info ] [nspeng ] [10460: 1712] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:47:00.027] [info ] [nspeng ] [10460: 1712] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:47:00.032] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:47:00.038] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:47:00.044] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:47:00.049] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:47:00.052] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:47:00.057] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:47:00.057] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:00.057] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:00.075] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:00.076] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:00.077] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:00.078] [error ] [nspeng ] [10460: 1712] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:47:00.078] [warning] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:47:00.079] [info ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:47:00.079] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:00.079] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:00.095] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:00.096] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:00.097] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:00.098] [error ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:47:00.103] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:47:00.107] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:47:00.111] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:47:00.115] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:47:00.118] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:47:00.122] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:47:00.123] [info ] [nspeng ] [10460: 1712] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500470000.ncl' [2025-05-05 00:47:00.123] [error ] [nspeng ] [10460: 1712] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500470000.ncl [2025-05-05 00:47:00.124] [info ] [nspeng ] [10460: 1712] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500470000.ncl' [2025-05-05 00:47:00.124] [info ] [nspeng ] [10460: 1712] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:47:00.125] [info ] [nspeng ] [10460: 1712] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:47:21.619] [info ] [nspeng ] [10460: 1712] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:47:21.619] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:21.619] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:21.646] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:21.647] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:21.648] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:21.650] [error ] [nspeng ] [10460: 1712] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:47:21.651] [warning] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:47:21.651] [info ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:47:21.651] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:21.651] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:21.671] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:21.672] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:21.673] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:21.674] [error ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:47:21.675] [error ] [nspeng ] [10460: 1712] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:47:21.676] [info ] [nspeng ] [10460: 1712] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:47:21.682] [info ] [nspeng ] [10460:26836] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:47:21.683] [info ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:21.683] [warning] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:21.704] [error ] [nspeng ] [10460:26836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:21.705] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:21.706] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:21.707] [error ] [nspeng ] [10460:26836] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:47:21.708] [warning] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:47:21.708] [info ] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:47:21.708] [info ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:21.709] [warning] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:21.725] [error ] [nspeng ] [10460:26836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:21.726] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:21.727] [error ] [nspeng ] [10460:26836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:21.728] [error ] [nspeng ] [10460:26836] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:47:21.728] [error ] [nspeng ] [10460:26836] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:47:21.729] [info ] [nspeng ] [10460:26836] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:47:21.734] [info ] [nspeng ] [10460:26136] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:47:21.734] [info ] [nspeng ] [10460:26136] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:21.734] [warning] [nspeng ] [10460:26136] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:21.760] [error ] [nspeng ] [10460:26136] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:21.761] [error ] [nspeng ] [10460:26136] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:21.762] [error ] [nspeng ] [10460:26136] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:21.763] [error ] [nspeng ] [10460:26136] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:47:21.765] [warning] [nspeng ] [10460:26136] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:47:21.765] [info ] [nspeng ] [10460:26136] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:47:21.765] [info ] [nspeng ] [10460:26136] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:21.765] [warning] [nspeng ] [10460:26136] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:21.781] [error ] [nspeng ] [10460:26136] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:21.782] [error ] [nspeng ] [10460:26136] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:21.783] [error ] [nspeng ] [10460:26136] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:21.784] [error ] [nspeng ] [10460:26136] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:47:21.785] [error ] [nspeng ] [10460:26136] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:47:21.786] [info ] [nspeng ] [10460:26136] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:47:21.791] [info ] [nspeng ] [10460:28464] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:47:21.792] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:21.792] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:21.812] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:21.813] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:21.814] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:21.815] [error ] [nspeng ] [10460:28464] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:47:21.816] [warning] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:47:21.816] [info ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:47:21.817] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:21.817] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:21.841] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:21.842] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:21.843] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:21.844] [error ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:47:21.845] [error ] [nspeng ] [10460:28464] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:47:21.846] [info ] [nspeng ] [10460:28464] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:47:21.854] [info ] [nspeng ] [10460:28464] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:47:21.854] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:21.854] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:21.883] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:21.884] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:21.885] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:21.886] [error ] [nspeng ] [10460:28464] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:47:21.887] [warning] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:47:21.887] [info ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:47:21.887] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:21.887] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:21.906] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:21.907] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:21.908] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:21.909] [error ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:47:21.910] [error ] [nspeng ] [10460:28464] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:47:21.911] [info ] [nspeng ] [10460:28464] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:47:21.915] [info ] [nspeng ] [10460:28464] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:47:21.919] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:47:21.924] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:47:21.929] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:47:21.933] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:47:21.937] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:47:21.942] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:47:21.942] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:21.942] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:21.964] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:21.964] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:21.965] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:21.966] [error ] [nspeng ] [10460:28464] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:47:21.967] [warning] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:47:21.967] [info ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:47:21.968] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:21.968] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:21.992] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:21.992] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:21.993] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:21.994] [error ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:47:22.000] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:47:22.005] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:47:22.009] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:47:22.012] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:47:22.016] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:47:22.020] [info ] [nspeng ] [10460:28464] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:47:22.021] [info ] [nspeng ] [10460:28464] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500472100.ncl' [2025-05-05 00:47:22.021] [error ] [nspeng ] [10460:28464] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500472100.ncl [2025-05-05 00:47:22.022] [info ] [nspeng ] [10460:28464] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500472100.ncl' [2025-05-05 00:47:22.022] [info ] [nspeng ] [10460:28464] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:47:22.023] [info ] [nspeng ] [10460:28464] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:47:22.028] [info ] [nspeng ] [10460:12968] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:47:22.028] [info ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:22.028] [warning] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:22.042] [error ] [nspeng ] [10460:12968] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:22.044] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:22.045] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:22.045] [error ] [nspeng ] [10460:12968] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:47:22.046] [warning] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:47:22.046] [info ] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:47:22.046] [info ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:22.046] [warning] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:22.060] [error ] [nspeng ] [10460:12968] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:22.061] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:22.062] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:22.062] [error ] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:47:22.064] [error ] [nspeng ] [10460:12968] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:47:22.065] [info ] [nspeng ] [10460:12968] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:47:22.069] [info ] [nspeng ] [10460:12968] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:47:22.073] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:47:22.076] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:47:22.080] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:47:22.083] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:47:22.087] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:47:22.090] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:47:22.090] [info ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:22.090] [warning] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:22.108] [error ] [nspeng ] [10460:12968] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:22.109] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:22.110] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:22.111] [error ] [nspeng ] [10460:12968] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:47:22.111] [warning] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:47:22.111] [info ] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:47:22.111] [info ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:47:22.111] [warning] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:47:22.124] [error ] [nspeng ] [10460:12968] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:47:22.126] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:47:22.127] [error ] [nspeng ] [10460:12968] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:47:22.128] [error ] [nspeng ] [10460:12968] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:47:22.132] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:47:22.136] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:47:22.139] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:47:22.142] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:47:22.146] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:47:22.149] [info ] [nspeng ] [10460:12968] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:47:22.150] [info ] [nspeng ] [10460:12968] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500472200.ncl' [2025-05-05 00:47:22.150] [error ] [nspeng ] [10460:12968] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500472200.ncl [2025-05-05 00:47:22.151] [info ] [nspeng ] [10460:12968] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500472200.ncl' [2025-05-05 00:47:22.151] [info ] [nspeng ] [10460:12968] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:47:22.151] [info ] [nspeng ] [10460:12968] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:49:10.636] [info ] [nspeng ] [10460:12492] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:49:10.636] [info ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:10.636] [warning] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:10.668] [error ] [nspeng ] [10460:12492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:10.672] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:10.673] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:10.675] [error ] [nspeng ] [10460:12492] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:49:10.676] [warning] [nspeng ] [10460:12492] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:49:10.676] [info ] [nspeng ] [10460:12492] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:49:10.676] [info ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:10.676] [warning] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:10.697] [error ] [nspeng ] [10460:12492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:10.698] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:10.699] [error ] [nspeng ] [10460:12492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:10.700] [error ] [nspeng ] [10460:12492] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:49:10.702] [error ] [nspeng ] [10460:12492] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:49:10.703] [info ] [nspeng ] [10460:12492] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:49:10.711] [info ] [nspeng ] [10460:29644] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:49:10.711] [info ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:10.711] [warning] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:10.732] [error ] [nspeng ] [10460:29644] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:10.732] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:10.733] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:10.735] [error ] [nspeng ] [10460:29644] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:49:10.736] [warning] [nspeng ] [10460:29644] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:49:10.736] [info ] [nspeng ] [10460:29644] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:49:10.737] [info ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:10.737] [warning] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:10.754] [error ] [nspeng ] [10460:29644] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:10.755] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:10.755] [error ] [nspeng ] [10460:29644] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:10.756] [error ] [nspeng ] [10460:29644] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:49:10.757] [error ] [nspeng ] [10460:29644] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:49:10.758] [info ] [nspeng ] [10460:29644] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:49:10.763] [info ] [nspeng ] [10460:28464] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:49:10.763] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:10.763] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:10.785] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:10.786] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:10.787] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:10.788] [error ] [nspeng ] [10460:28464] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:49:10.789] [warning] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:49:10.789] [info ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:49:10.789] [info ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:10.789] [warning] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:10.806] [error ] [nspeng ] [10460:28464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:10.807] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:10.808] [error ] [nspeng ] [10460:28464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:10.809] [error ] [nspeng ] [10460:28464] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:49:10.809] [error ] [nspeng ] [10460:28464] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:49:10.810] [info ] [nspeng ] [10460:28464] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:49:10.817] [info ] [nspeng ] [10460: 1712] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:49:10.817] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:10.817] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:10.841] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:10.841] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:10.843] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:10.845] [error ] [nspeng ] [10460: 1712] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:49:10.846] [warning] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:49:10.846] [info ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:49:10.846] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:10.846] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:10.863] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:10.864] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:10.865] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:10.865] [error ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:49:10.867] [error ] [nspeng ] [10460: 1712] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:49:10.868] [info ] [nspeng ] [10460: 1712] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:49:10.873] [info ] [nspeng ] [10460: 1712] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:49:10.878] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:49:10.882] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:49:10.887] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:49:10.891] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:49:10.895] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:49:10.899] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:49:10.899] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:10.900] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:10.925] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:10.926] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:10.927] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:10.928] [error ] [nspeng ] [10460: 1712] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:49:10.929] [warning] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:49:10.929] [info ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:49:10.929] [info ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:10.929] [warning] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:10.957] [error ] [nspeng ] [10460: 1712] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:10.958] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:10.959] [error ] [nspeng ] [10460: 1712] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:10.960] [error ] [nspeng ] [10460: 1712] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:49:10.964] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:49:10.969] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:49:10.974] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:49:10.978] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:49:10.981] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:49:10.987] [info ] [nspeng ] [10460: 1712] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:49:10.988] [info ] [nspeng ] [10460: 1712] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500491000.ncl' [2025-05-05 00:49:10.988] [error ] [nspeng ] [10460: 1712] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500491000.ncl [2025-05-05 00:49:10.989] [info ] [nspeng ] [10460: 1712] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500491000.ncl' [2025-05-05 00:49:10.989] [info ] [nspeng ] [10460: 1712] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:49:10.989] [info ] [nspeng ] [10460: 1712] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:49:11.012] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:49:11.012] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:11.012] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:11.041] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:11.042] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:11.043] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:11.044] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:49:11.045] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:49:11.045] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:49:11.045] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:11.045] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:11.064] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:11.065] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:11.066] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:11.067] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:49:11.068] [error ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:49:11.069] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:49:11.076] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:49:11.077] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:11.077] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:11.094] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:11.095] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:11.096] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:11.097] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:49:11.097] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:49:11.097] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:49:11.097] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:11.098] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:11.110] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:11.111] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:11.112] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:11.112] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:49:11.113] [error ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:49:11.114] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:49:11.118] [info ] [nspeng ] [10460:18932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:49:11.122] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:49:11.125] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:49:11.129] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:49:11.131] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:49:11.135] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:49:11.141] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:49:11.141] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:11.141] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:11.157] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:11.158] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:11.159] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:11.160] [error ] [nspeng ] [10460:18932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:49:11.161] [warning] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:49:11.161] [info ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:49:11.161] [info ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:49:11.161] [warning] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:49:11.176] [error ] [nspeng ] [10460:18932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:49:11.177] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:49:11.177] [error ] [nspeng ] [10460:18932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:49:11.178] [error ] [nspeng ] [10460:18932] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:49:11.182] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:49:11.186] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:49:11.197] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:49:11.200] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:49:11.205] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:49:11.208] [info ] [nspeng ] [10460:18932] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:49:11.209] [info ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500491100.ncl' [2025-05-05 00:49:11.209] [error ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500491100.ncl [2025-05-05 00:49:11.210] [info ] [nspeng ] [10460:18932] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500491100.ncl' [2025-05-05 00:49:11.210] [info ] [nspeng ] [10460:18932] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:49:11.210] [info ] [nspeng ] [10460:18932] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:50:26.285] [info ] [nspeng ] [10496:10740] [99955F: 930] BackupEngineRouter.cpp:142 (nsp::BackupEngineRouter::SetupBackupEngine): Storage Platform Name is NSP [2025-05-05 00:50:26.285] [error ] [nspeng ] [10496:10740] [99955F: 930] nspconnector.cpp:1163 (nsp::NSPConnector::FetchLongLastingCookie): NSPConnector::FetchLongLastingCookie invalid ST [2025-05-05 00:50:26.301] [info ] [nspeng ] [10496:10740] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM buckets WHERE (_ROWID_ %2) = 0;' [2025-05-05 00:50:26.301] [info ] [nspeng ] [10496:10740] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM intmeta WHERE (_ROWID_ %2) = 0;' [2025-05-05 00:50:26.301] [info ] [nspeng ] [10496:10740] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM params WHERE (_ROWID_ %2) = 0;' [2025-05-05 00:50:26.301] [info ] [nspeng ] [10496:10740] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM node_versions WHERE (_ROWID_ %2) = 0;' [2025-05-05 00:50:26.301] [info ] [nspeng ] [10496:10740] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:50:26.316] [info ] [nspeng ] [10496:10740] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:50:26.316] [info ] [nspeng ] [10496:10740] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:50:26.316] [info ] [nspeng ] [10496:10740] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:50:26.316] [info ] [nspeng ] [10496:10740] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:50:26.316] [info ] [nspeng ] [10496:10740] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:50:26.316] [info ] [nspeng ] [10496:10740] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:50:26.316] [info ] [nspeng ] [10496:10740] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:50:26.316] [warning] [nspeng ] [10496:10740] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:50:26.379] [error ] [nspeng ] [10496:10740] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:50:26.379] [error ] [nspeng ] [10496:10740] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:50:26.395] [error ] [nspeng ] [10496:10740] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:50:26.395] [error ] [nspeng ] [10496:10740] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:50:26.395] [warning] [nspeng ] [10496:10740] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:50:26.395] [info ] [nspeng ] [10496:10740] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:50:26.395] [info ] [nspeng ] [10496:10740] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:50:26.395] [warning] [nspeng ] [10496:10740] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:50:26.520] [error ] [nspeng ] [10496:10740] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:50:26.520] [error ] [nspeng ] [10496:10740] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:50:26.520] [error ] [nspeng ] [10496:10740] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:50:26.520] [error ] [nspeng ] [10496:10740] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:50:26.520] [error ] [nspeng ] [10496:10740] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:50:26.520] [info ] [nspeng ] [10496:10740] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:50:26.535] [info ] [nspeng ] [10496:10728] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:50:26.535] [info ] [nspeng ] [10496:10728] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:50:26.535] [warning] [nspeng ] [10496:10728] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:50:26.660] [error ] [nspeng ] [10496:10728] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:50:26.660] [error ] [nspeng ] [10496:10728] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:50:26.660] [error ] [nspeng ] [10496:10728] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:50:26.660] [error ] [nspeng ] [10496:10728] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:50:26.660] [warning] [nspeng ] [10496:10728] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:50:26.660] [info ] [nspeng ] [10496:10728] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:50:26.660] [info ] [nspeng ] [10496:10728] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:50:26.660] [warning] [nspeng ] [10496:10728] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:50:26.738] [error ] [nspeng ] [10496:10728] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:50:26.754] [error ] [nspeng ] [10496:10728] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:50:26.754] [error ] [nspeng ] [10496:10728] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:50:26.754] [error ] [nspeng ] [10496:10728] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:50:26.754] [error ] [nspeng ] [10496:10728] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:50:26.754] [info ] [nspeng ] [10496:10728] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:50:30.031] [info ] [nspeng ] [10496:10756] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:50:30.032] [info ] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:50:30.032] [warning] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:50:30.066] [error ] [nspeng ] [10496:10756] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:50:30.067] [error ] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:50:30.068] [error ] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:50:30.069] [error ] [nspeng ] [10496:10756] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:50:30.070] [warning] [nspeng ] [10496:10756] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:50:30.070] [info ] [nspeng ] [10496:10756] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:50:30.070] [info ] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:50:30.070] [warning] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:50:30.094] [error ] [nspeng ] [10496:10756] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:50:30.095] [error ] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:50:30.096] [error ] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:50:30.096] [error ] [nspeng ] [10496:10756] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:50:30.097] [error ] [nspeng ] [10496:10756] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:50:30.098] [info ] [nspeng ] [10496:10756] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:51:02.306] [info ] [nspeng ] [10496:10756] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:51:02.306] [info ] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:51:02.306] [warning] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:51:02.332] [error ] [nspeng ] [10496:10756] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:51:02.334] [error ] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:51:02.335] [error ] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:51:02.337] [error ] [nspeng ] [10496:10756] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:51:02.338] [warning] [nspeng ] [10496:10756] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:51:02.338] [info ] [nspeng ] [10496:10756] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:51:02.338] [info ] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:51:02.339] [warning] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:51:02.381] [error ] [nspeng ] [10496:10756] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:51:02.382] [error ] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:51:02.383] [error ] [nspeng ] [10496:10756] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:51:02.386] [error ] [nspeng ] [10496:10756] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:51:02.387] [error ] [nspeng ] [10496:10756] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:51:02.388] [info ] [nspeng ] [10496:10756] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:55:20.974] [info ] [nspeng ] [10496:13168] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:55:20.974] [info ] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:55:20.974] [warning] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:55:20.994] [error ] [nspeng ] [10496:13168] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:55:20.995] [error ] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:55:20.996] [error ] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:55:20.997] [error ] [nspeng ] [10496:13168] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:55:20.999] [warning] [nspeng ] [10496:13168] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:55:20.999] [info ] [nspeng ] [10496:13168] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:55:20.999] [info ] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:55:20.999] [warning] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:55:21.016] [error ] [nspeng ] [10496:13168] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:55:21.017] [error ] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:55:21.018] [error ] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:55:21.019] [error ] [nspeng ] [10496:13168] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:55:21.019] [error ] [nspeng ] [10496:13168] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:55:21.020] [info ] [nspeng ] [10496:13168] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:55:21.027] [info ] [nspeng ] [10496:13168] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:55:21.032] [info ] [nspeng ] [10496:13168] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:55:21.036] [info ] [nspeng ] [10496:13168] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:55:21.040] [info ] [nspeng ] [10496:13168] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:55:21.044] [info ] [nspeng ] [10496:13168] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:55:21.049] [info ] [nspeng ] [10496:13168] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:55:21.054] [info ] [nspeng ] [10496:13168] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:55:21.054] [info ] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:55:21.054] [warning] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:55:21.066] [error ] [nspeng ] [10496:13168] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:55:21.068] [error ] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:55:21.069] [error ] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:55:21.069] [error ] [nspeng ] [10496:13168] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:55:21.071] [warning] [nspeng ] [10496:13168] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:55:21.071] [info ] [nspeng ] [10496:13168] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:55:21.072] [info ] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:55:21.072] [warning] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:55:21.086] [error ] [nspeng ] [10496:13168] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:55:21.087] [error ] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:55:21.088] [error ] [nspeng ] [10496:13168] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:55:21.090] [error ] [nspeng ] [10496:13168] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:55:21.096] [info ] [nspeng ] [10496:13168] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:55:21.101] [info ] [nspeng ] [10496:13168] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:55:21.105] [info ] [nspeng ] [10496:13168] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:55:21.110] [info ] [nspeng ] [10496:13168] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:55:21.114] [info ] [nspeng ] [10496:13168] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:55:21.118] [info ] [nspeng ] [10496:13168] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:55:21.119] [info ] [nspeng ] [10496:13168] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500552100.ncl' [2025-05-05 00:55:21.119] [error ] [nspeng ] [10496:13168] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500552100.ncl [2025-05-05 00:55:21.120] [info ] [nspeng ] [10496:13168] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500552100.ncl' [2025-05-05 00:55:21.121] [info ] [nspeng ] [10496:13168] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:55:21.121] [info ] [nspeng ] [10496:13168] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:56:07.570] [info ] [nspeng ] [10496:24800] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:07.570] [info ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:07.570] [warning] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:07.593] [error ] [nspeng ] [10496:24800] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:07.594] [error ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:07.595] [error ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:07.596] [error ] [nspeng ] [10496:24800] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:07.597] [warning] [nspeng ] [10496:24800] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:07.597] [info ] [nspeng ] [10496:24800] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:07.597] [info ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:07.597] [warning] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:07.615] [error ] [nspeng ] [10496:24800] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:07.616] [error ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:07.617] [error ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:07.618] [error ] [nspeng ] [10496:24800] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:56:07.618] [error ] [nspeng ] [10496:24800] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:56:07.619] [info ] [nspeng ] [10496:24800] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:56:07.626] [info ] [nspeng ] [10496:24800] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:07.626] [info ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:07.626] [warning] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:07.644] [error ] [nspeng ] [10496:24800] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:07.648] [error ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:07.649] [error ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:07.650] [error ] [nspeng ] [10496:24800] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:07.651] [warning] [nspeng ] [10496:24800] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:07.651] [info ] [nspeng ] [10496:24800] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:07.651] [info ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:07.651] [warning] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:07.673] [error ] [nspeng ] [10496:24800] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:07.674] [error ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:07.675] [error ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:07.676] [error ] [nspeng ] [10496:24800] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:56:07.677] [error ] [nspeng ] [10496:24800] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:56:07.678] [info ] [nspeng ] [10496:24800] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:56:07.686] [info ] [nspeng ] [10496:24800] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:07.690] [info ] [nspeng ] [10496:24800] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:56:07.695] [info ] [nspeng ] [10496:24800] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:56:07.699] [info ] [nspeng ] [10496:24800] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:56:07.703] [info ] [nspeng ] [10496:24800] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:56:07.707] [info ] [nspeng ] [10496:24800] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:56:07.712] [info ] [nspeng ] [10496:24800] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:56:07.712] [info ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:07.712] [warning] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:07.733] [error ] [nspeng ] [10496:24800] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:07.734] [error ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:07.735] [error ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:07.736] [error ] [nspeng ] [10496:24800] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:07.737] [warning] [nspeng ] [10496:24800] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:07.737] [info ] [nspeng ] [10496:24800] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:07.738] [info ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:07.738] [warning] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:07.767] [error ] [nspeng ] [10496:24800] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:07.768] [error ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:07.770] [error ] [nspeng ] [10496:24800] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:07.771] [error ] [nspeng ] [10496:24800] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:56:07.777] [info ] [nspeng ] [10496:24800] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:56:07.798] [info ] [nspeng ] [10496:24800] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:56:07.808] [info ] [nspeng ] [10496:24800] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:56:07.814] [info ] [nspeng ] [10496:24800] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:56:07.819] [info ] [nspeng ] [10496:24800] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:56:07.823] [info ] [nspeng ] [10496:24800] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:56:07.826] [info ] [nspeng ] [10496:24800] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500560700.ncl' [2025-05-05 00:56:07.826] [error ] [nspeng ] [10496:24800] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500560700.ncl [2025-05-05 00:56:07.827] [info ] [nspeng ] [10496:24800] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500560700.ncl' [2025-05-05 00:56:07.827] [info ] [nspeng ] [10496:24800] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:56:07.828] [info ] [nspeng ] [10496:24800] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:56:08.578] [info ] [nspeng ] [10496: 9108] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:08.579] [info ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:08.579] [warning] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:08.621] [error ] [nspeng ] [10496: 9108] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:08.623] [error ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:08.625] [error ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:08.628] [error ] [nspeng ] [10496: 9108] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:08.630] [warning] [nspeng ] [10496: 9108] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:08.630] [info ] [nspeng ] [10496: 9108] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:08.630] [info ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:08.630] [warning] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:08.659] [error ] [nspeng ] [10496: 9108] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:08.660] [error ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:08.661] [error ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:08.662] [error ] [nspeng ] [10496: 9108] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:56:08.663] [error ] [nspeng ] [10496: 9108] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:56:08.664] [info ] [nspeng ] [10496: 9108] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:56:08.672] [info ] [nspeng ] [10496: 6104] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:08.672] [info ] [nspeng ] [10496: 6104] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:08.672] [warning] [nspeng ] [10496: 6104] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:08.707] [error ] [nspeng ] [10496: 6104] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:08.708] [error ] [nspeng ] [10496: 6104] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:08.709] [error ] [nspeng ] [10496: 6104] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:08.710] [error ] [nspeng ] [10496: 6104] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:08.711] [warning] [nspeng ] [10496: 6104] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:08.711] [info ] [nspeng ] [10496: 6104] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:08.712] [info ] [nspeng ] [10496: 6104] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:08.712] [warning] [nspeng ] [10496: 6104] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:08.743] [error ] [nspeng ] [10496: 6104] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:08.744] [error ] [nspeng ] [10496: 6104] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:08.745] [error ] [nspeng ] [10496: 6104] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:08.747] [error ] [nspeng ] [10496: 6104] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:56:08.749] [error ] [nspeng ] [10496: 6104] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:56:08.750] [info ] [nspeng ] [10496: 6104] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:56:09.498] [info ] [nspeng ] [10496: 9108] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:09.499] [info ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:09.499] [warning] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:09.519] [error ] [nspeng ] [10496: 9108] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:09.521] [error ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:09.521] [error ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:09.523] [error ] [nspeng ] [10496: 9108] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:09.524] [warning] [nspeng ] [10496: 9108] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:09.524] [info ] [nspeng ] [10496: 9108] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:09.524] [info ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:09.524] [warning] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:09.548] [error ] [nspeng ] [10496: 9108] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:09.549] [error ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:09.550] [error ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:09.551] [error ] [nspeng ] [10496: 9108] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:56:09.552] [error ] [nspeng ] [10496: 9108] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:56:09.553] [info ] [nspeng ] [10496: 9108] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:56:09.594] [info ] [nspeng ] [10496: 9108] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:09.594] [info ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:09.594] [warning] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:09.617] [error ] [nspeng ] [10496: 9108] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:09.618] [error ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:09.619] [error ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:09.621] [error ] [nspeng ] [10496: 9108] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:09.622] [warning] [nspeng ] [10496: 9108] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:09.622] [info ] [nspeng ] [10496: 9108] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:09.622] [info ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:09.622] [warning] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:09.644] [error ] [nspeng ] [10496: 9108] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:09.645] [error ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:09.646] [error ] [nspeng ] [10496: 9108] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:09.647] [error ] [nspeng ] [10496: 9108] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:56:09.648] [error ] [nspeng ] [10496: 9108] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:56:09.649] [info ] [nspeng ] [10496: 9108] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:56:09.655] [info ] [nspeng ] [10496: 5832] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:09.656] [info ] [nspeng ] [10496: 5832] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:09.656] [warning] [nspeng ] [10496: 5832] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:09.698] [error ] [nspeng ] [10496: 5832] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:09.699] [error ] [nspeng ] [10496: 5832] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:09.701] [error ] [nspeng ] [10496: 5832] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:09.702] [error ] [nspeng ] [10496: 5832] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:09.703] [warning] [nspeng ] [10496: 5832] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:09.703] [info ] [nspeng ] [10496: 5832] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:09.704] [info ] [nspeng ] [10496: 5832] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:09.704] [warning] [nspeng ] [10496: 5832] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:09.734] [error ] [nspeng ] [10496: 5832] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:09.736] [error ] [nspeng ] [10496: 5832] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:09.742] [error ] [nspeng ] [10496: 5832] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:09.744] [error ] [nspeng ] [10496: 5832] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:56:09.745] [error ] [nspeng ] [10496: 5832] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:56:09.746] [info ] [nspeng ] [10496: 5832] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:56:09.754] [info ] [nspeng ] [10496:12900] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:09.755] [info ] [nspeng ] [10496:12900] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:09.755] [warning] [nspeng ] [10496:12900] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:09.806] [error ] [nspeng ] [10496:12900] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:09.808] [error ] [nspeng ] [10496:12900] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:09.810] [error ] [nspeng ] [10496:12900] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:09.812] [error ] [nspeng ] [10496:12900] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:09.813] [warning] [nspeng ] [10496:12900] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:09.814] [info ] [nspeng ] [10496:12900] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:09.814] [info ] [nspeng ] [10496:12900] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:09.814] [warning] [nspeng ] [10496:12900] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:09.865] [error ] [nspeng ] [10496:12900] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:09.867] [error ] [nspeng ] [10496:12900] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:09.868] [error ] [nspeng ] [10496:12900] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:09.869] [error ] [nspeng ] [10496:12900] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:56:09.871] [error ] [nspeng ] [10496:12900] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:56:09.873] [info ] [nspeng ] [10496:12900] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:56:09.883] [info ] [nspeng ] [10496: 2536] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:09.884] [info ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:09.884] [warning] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:09.946] [error ] [nspeng ] [10496: 2536] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:09.947] [error ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:09.948] [error ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:09.949] [error ] [nspeng ] [10496: 2536] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:09.951] [warning] [nspeng ] [10496: 2536] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:09.951] [info ] [nspeng ] [10496: 2536] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:09.951] [info ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:09.951] [warning] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:10.013] [error ] [nspeng ] [10496: 2536] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:10.014] [error ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:10.015] [error ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:10.016] [error ] [nspeng ] [10496: 2536] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:56:10.018] [error ] [nspeng ] [10496: 2536] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:56:10.019] [info ] [nspeng ] [10496: 2536] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:56:10.027] [info ] [nspeng ] [10496: 2536] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:10.027] [info ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:10.027] [warning] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:10.060] [error ] [nspeng ] [10496: 2536] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:10.062] [error ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:10.063] [error ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:10.064] [error ] [nspeng ] [10496: 2536] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:10.065] [warning] [nspeng ] [10496: 2536] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:10.065] [info ] [nspeng ] [10496: 2536] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:10.066] [info ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:10.066] [warning] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:10.105] [error ] [nspeng ] [10496: 2536] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:10.106] [error ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:10.107] [error ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:10.109] [error ] [nspeng ] [10496: 2536] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:56:10.110] [error ] [nspeng ] [10496: 2536] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:56:10.111] [info ] [nspeng ] [10496: 2536] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:56:10.118] [info ] [nspeng ] [10496: 2536] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:10.123] [info ] [nspeng ] [10496: 2536] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:56:10.129] [info ] [nspeng ] [10496: 2536] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:56:10.133] [info ] [nspeng ] [10496: 2536] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:56:10.138] [info ] [nspeng ] [10496: 2536] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:56:10.143] [info ] [nspeng ] [10496: 2536] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:56:10.148] [info ] [nspeng ] [10496: 2536] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:56:10.148] [info ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:10.148] [warning] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:10.189] [error ] [nspeng ] [10496: 2536] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:10.189] [error ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:10.191] [error ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:10.192] [error ] [nspeng ] [10496: 2536] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:10.193] [warning] [nspeng ] [10496: 2536] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:10.193] [info ] [nspeng ] [10496: 2536] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:10.194] [info ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:10.194] [warning] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:10.226] [error ] [nspeng ] [10496: 2536] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:10.227] [error ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:10.228] [error ] [nspeng ] [10496: 2536] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:10.229] [error ] [nspeng ] [10496: 2536] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:56:10.235] [info ] [nspeng ] [10496: 2536] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:56:10.239] [info ] [nspeng ] [10496: 2536] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:56:10.244] [info ] [nspeng ] [10496: 2536] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:56:10.248] [info ] [nspeng ] [10496: 2536] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:56:10.252] [info ] [nspeng ] [10496: 2536] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:56:10.256] [info ] [nspeng ] [10496: 2536] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:56:10.258] [info ] [nspeng ] [10496: 2536] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500561000.ncl' [2025-05-05 00:56:10.258] [error ] [nspeng ] [10496: 2536] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500561000.ncl [2025-05-05 00:56:10.259] [info ] [nspeng ] [10496: 2536] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500561000.ncl' [2025-05-05 00:56:10.259] [info ] [nspeng ] [10496: 2536] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:56:10.259] [info ] [nspeng ] [10496: 2536] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:56:10.269] [info ] [nspeng ] [10496: 8148] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:10.269] [info ] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:10.269] [warning] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:10.301] [error ] [nspeng ] [10496: 8148] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:10.302] [error ] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:10.303] [error ] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:10.304] [error ] [nspeng ] [10496: 8148] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:10.305] [warning] [nspeng ] [10496: 8148] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:10.305] [info ] [nspeng ] [10496: 8148] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:10.305] [info ] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:10.306] [warning] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:10.332] [error ] [nspeng ] [10496: 8148] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:10.333] [error ] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:10.334] [error ] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:10.335] [error ] [nspeng ] [10496: 8148] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:56:10.336] [error ] [nspeng ] [10496: 8148] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:56:10.337] [info ] [nspeng ] [10496: 8148] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:56:10.343] [info ] [nspeng ] [10496: 8148] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:10.348] [info ] [nspeng ] [10496: 8148] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:56:10.353] [info ] [nspeng ] [10496: 8148] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:56:10.357] [info ] [nspeng ] [10496: 8148] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:56:10.361] [info ] [nspeng ] [10496: 8148] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:56:10.365] [info ] [nspeng ] [10496: 8148] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:56:10.370] [info ] [nspeng ] [10496: 8148] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:56:10.370] [info ] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:10.370] [warning] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:10.399] [error ] [nspeng ] [10496: 8148] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:10.401] [error ] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:10.403] [error ] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:10.404] [error ] [nspeng ] [10496: 8148] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:10.405] [warning] [nspeng ] [10496: 8148] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:10.405] [info ] [nspeng ] [10496: 8148] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:10.406] [info ] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:10.406] [warning] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:10.433] [error ] [nspeng ] [10496: 8148] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:10.434] [error ] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:10.435] [error ] [nspeng ] [10496: 8148] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:10.436] [error ] [nspeng ] [10496: 8148] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:56:10.442] [info ] [nspeng ] [10496: 8148] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:56:10.448] [info ] [nspeng ] [10496: 8148] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:56:10.451] [info ] [nspeng ] [10496: 8148] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:56:10.456] [info ] [nspeng ] [10496: 8148] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:56:10.461] [info ] [nspeng ] [10496: 8148] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:56:10.465] [info ] [nspeng ] [10496: 8148] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:56:10.466] [info ] [nspeng ] [10496: 8148] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500561000.ncl' [2025-05-05 00:56:10.466] [error ] [nspeng ] [10496: 8148] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500561000.ncl [2025-05-05 00:56:10.467] [info ] [nspeng ] [10496: 8148] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500561000.ncl' [2025-05-05 00:56:10.468] [info ] [nspeng ] [10496: 8148] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:56:10.468] [info ] [nspeng ] [10496: 8148] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:56:18.004] [info ] [nspeng ] [10496: 5504] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:18.005] [info ] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:18.005] [warning] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:18.026] [error ] [nspeng ] [10496: 5504] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:18.027] [error ] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:18.029] [error ] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:18.030] [error ] [nspeng ] [10496: 5504] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:18.031] [warning] [nspeng ] [10496: 5504] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:18.031] [info ] [nspeng ] [10496: 5504] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:18.031] [info ] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:18.031] [warning] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:18.053] [error ] [nspeng ] [10496: 5504] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:18.054] [error ] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:18.055] [error ] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:18.056] [error ] [nspeng ] [10496: 5504] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:56:18.057] [error ] [nspeng ] [10496: 5504] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:56:18.058] [info ] [nspeng ] [10496: 5504] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:56:18.064] [info ] [nspeng ] [10496: 5504] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:18.068] [info ] [nspeng ] [10496: 5504] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:56:18.073] [info ] [nspeng ] [10496: 5504] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:56:18.077] [info ] [nspeng ] [10496: 5504] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:56:18.081] [info ] [nspeng ] [10496: 5504] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:56:18.085] [info ] [nspeng ] [10496: 5504] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:56:18.089] [info ] [nspeng ] [10496: 5504] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:56:18.091] [info ] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:18.091] [warning] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:18.111] [error ] [nspeng ] [10496: 5504] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:18.112] [error ] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:18.113] [error ] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:18.114] [error ] [nspeng ] [10496: 5504] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:18.115] [warning] [nspeng ] [10496: 5504] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:18.115] [info ] [nspeng ] [10496: 5504] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:18.115] [info ] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:18.116] [warning] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:18.132] [error ] [nspeng ] [10496: 5504] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:18.133] [error ] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:18.134] [error ] [nspeng ] [10496: 5504] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:18.135] [error ] [nspeng ] [10496: 5504] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:56:18.141] [info ] [nspeng ] [10496: 5504] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:56:18.145] [info ] [nspeng ] [10496: 5504] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:56:18.149] [info ] [nspeng ] [10496: 5504] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:56:18.153] [info ] [nspeng ] [10496: 5504] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:56:18.157] [info ] [nspeng ] [10496: 5504] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:56:18.165] [info ] [nspeng ] [10496: 5504] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:56:18.168] [info ] [nspeng ] [10496: 5504] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500561800.ncl' [2025-05-05 00:56:18.168] [error ] [nspeng ] [10496: 5504] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500561800.ncl [2025-05-05 00:56:18.169] [info ] [nspeng ] [10496: 5504] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500561800.ncl' [2025-05-05 00:56:18.169] [info ] [nspeng ] [10496: 5504] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:56:18.169] [info ] [nspeng ] [10496: 5504] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:56:18.187] [info ] [nspeng ] [10496: 9304] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:18.187] [info ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:18.187] [warning] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:18.205] [error ] [nspeng ] [10496: 9304] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:18.206] [error ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:18.207] [error ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:18.208] [error ] [nspeng ] [10496: 9304] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:18.209] [warning] [nspeng ] [10496: 9304] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:18.209] [info ] [nspeng ] [10496: 9304] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:18.209] [info ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:18.209] [warning] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:18.224] [error ] [nspeng ] [10496: 9304] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:18.225] [error ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:18.226] [error ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:18.227] [error ] [nspeng ] [10496: 9304] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:56:18.227] [error ] [nspeng ] [10496: 9304] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:56:18.229] [info ] [nspeng ] [10496: 9304] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:56:18.234] [info ] [nspeng ] [10496: 9304] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:18.234] [info ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:18.234] [warning] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:18.249] [error ] [nspeng ] [10496: 9304] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:18.251] [error ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:18.252] [error ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:18.252] [error ] [nspeng ] [10496: 9304] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:18.253] [warning] [nspeng ] [10496: 9304] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:18.253] [info ] [nspeng ] [10496: 9304] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:18.253] [info ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:18.253] [warning] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:18.271] [error ] [nspeng ] [10496: 9304] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:18.272] [error ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:18.273] [error ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:18.274] [error ] [nspeng ] [10496: 9304] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:56:18.274] [error ] [nspeng ] [10496: 9304] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:56:18.275] [info ] [nspeng ] [10496: 9304] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:56:18.280] [info ] [nspeng ] [10496: 9304] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:56:18.284] [info ] [nspeng ] [10496: 9304] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:56:18.287] [info ] [nspeng ] [10496: 9304] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:56:18.290] [info ] [nspeng ] [10496: 9304] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:56:18.294] [info ] [nspeng ] [10496: 9304] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:56:18.297] [info ] [nspeng ] [10496: 9304] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:56:18.301] [info ] [nspeng ] [10496: 9304] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:56:18.301] [info ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:18.302] [warning] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:18.317] [error ] [nspeng ] [10496: 9304] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:18.318] [error ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:18.318] [error ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:18.319] [error ] [nspeng ] [10496: 9304] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:56:18.321] [warning] [nspeng ] [10496: 9304] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:56:18.321] [info ] [nspeng ] [10496: 9304] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:56:18.321] [info ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:56:18.321] [warning] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:56:18.334] [error ] [nspeng ] [10496: 9304] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:56:18.335] [error ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:56:18.336] [error ] [nspeng ] [10496: 9304] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:56:18.337] [error ] [nspeng ] [10496: 9304] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:56:18.341] [info ] [nspeng ] [10496: 9304] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:56:18.345] [info ] [nspeng ] [10496: 9304] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:56:18.348] [info ] [nspeng ] [10496: 9304] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:56:18.352] [info ] [nspeng ] [10496: 9304] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:56:18.356] [info ] [nspeng ] [10496: 9304] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:56:18.359] [info ] [nspeng ] [10496: 9304] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:56:18.361] [info ] [nspeng ] [10496: 9304] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500561800.ncl' [2025-05-05 00:56:18.361] [error ] [nspeng ] [10496: 9304] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500561800.ncl [2025-05-05 00:56:18.361] [info ] [nspeng ] [10496: 9304] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500561800.ncl' [2025-05-05 00:56:18.362] [info ] [nspeng ] [10496: 9304] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:56:18.362] [info ] [nspeng ] [10496: 9304] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 00:57:00.107] [info ] [nspeng ] [10496:20364] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:57:00.107] [info ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:57:00.107] [warning] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:57:00.126] [error ] [nspeng ] [10496:20364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:57:00.127] [error ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:57:00.128] [error ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:57:00.129] [error ] [nspeng ] [10496:20364] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:57:00.131] [warning] [nspeng ] [10496:20364] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:57:00.131] [info ] [nspeng ] [10496:20364] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:57:00.131] [info ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:57:00.131] [warning] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:57:00.149] [error ] [nspeng ] [10496:20364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:57:00.151] [error ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:57:00.152] [error ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:57:00.153] [error ] [nspeng ] [10496:20364] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:57:00.154] [error ] [nspeng ] [10496:20364] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:57:00.155] [info ] [nspeng ] [10496:20364] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:57:00.161] [info ] [nspeng ] [10496:20364] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:57:00.161] [info ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:57:00.161] [warning] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:57:00.183] [error ] [nspeng ] [10496:20364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:57:00.184] [error ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:57:00.184] [error ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:57:00.186] [error ] [nspeng ] [10496:20364] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:57:00.186] [warning] [nspeng ] [10496:20364] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:57:00.187] [info ] [nspeng ] [10496:20364] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:57:00.187] [info ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:57:00.187] [warning] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:57:00.203] [error ] [nspeng ] [10496:20364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:57:00.204] [error ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:57:00.205] [error ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:57:00.206] [error ] [nspeng ] [10496:20364] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 00:57:00.206] [error ] [nspeng ] [10496:20364] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 00:57:00.207] [info ] [nspeng ] [10496:20364] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 00:57:00.213] [info ] [nspeng ] [10496:20364] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 00:57:00.217] [info ] [nspeng ] [10496:20364] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 00:57:00.221] [info ] [nspeng ] [10496:20364] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 00:57:00.225] [info ] [nspeng ] [10496:20364] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 00:57:00.229] [info ] [nspeng ] [10496:20364] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 00:57:00.232] [info ] [nspeng ] [10496:20364] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 00:57:00.235] [info ] [nspeng ] [10496:20364] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 00:57:00.236] [info ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:57:00.236] [warning] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:57:00.253] [error ] [nspeng ] [10496:20364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:57:00.254] [error ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:57:00.254] [error ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:57:00.255] [error ] [nspeng ] [10496:20364] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 00:57:00.256] [warning] [nspeng ] [10496:20364] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 00:57:00.256] [info ] [nspeng ] [10496:20364] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 00:57:00.257] [info ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 00:57:00.257] [warning] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 00:57:00.274] [error ] [nspeng ] [10496:20364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 00:57:00.275] [error ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 00:57:00.276] [error ] [nspeng ] [10496:20364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 00:57:00.277] [error ] [nspeng ] [10496:20364] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 00:57:00.282] [info ] [nspeng ] [10496:20364] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 00:57:00.285] [info ] [nspeng ] [10496:20364] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 00:57:00.289] [info ] [nspeng ] [10496:20364] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 00:57:00.294] [info ] [nspeng ] [10496:20364] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 00:57:00.297] [info ] [nspeng ] [10496:20364] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 00:57:00.309] [info ] [nspeng ] [10496:20364] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 00:57:00.312] [info ] [nspeng ] [10496:20364] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500570000.ncl' [2025-05-05 00:57:00.312] [error ] [nspeng ] [10496:20364] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500570000.ncl [2025-05-05 00:57:00.313] [info ] [nspeng ] [10496:20364] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050500570000.ncl' [2025-05-05 00:57:00.313] [info ] [nspeng ] [10496:20364] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 00:57:00.313] [info ] [nspeng ] [10496:20364] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 02:18:05.509] [info ] [nspeng ] [10496:24516] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:18:05.509] [info ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:18:05.509] [warning] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:18:05.522] [error ] [nspeng ] [10496:24516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:18:05.522] [error ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:18:05.523] [error ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:18:05.524] [error ] [nspeng ] [10496:24516] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:18:05.525] [warning] [nspeng ] [10496:24516] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:18:05.525] [info ] [nspeng ] [10496:24516] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:18:05.525] [info ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:18:05.525] [warning] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:18:05.537] [error ] [nspeng ] [10496:24516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:18:05.538] [error ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:18:05.538] [error ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:18:05.539] [error ] [nspeng ] [10496:24516] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:18:05.540] [error ] [nspeng ] [10496:24516] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:18:05.540] [info ] [nspeng ] [10496:24516] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:21:26.471] [info ] [nspeng ] [10496:24516] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:21:26.471] [info ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:21:26.471] [warning] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:21:26.488] [error ] [nspeng ] [10496:24516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:21:26.488] [error ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:21:26.489] [error ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:21:26.489] [error ] [nspeng ] [10496:24516] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:21:26.490] [warning] [nspeng ] [10496:24516] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:21:26.490] [info ] [nspeng ] [10496:24516] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:21:26.490] [info ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:21:26.490] [warning] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:21:26.503] [error ] [nspeng ] [10496:24516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:21:26.503] [error ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:21:26.504] [error ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:21:26.505] [error ] [nspeng ] [10496:24516] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:21:26.506] [error ] [nspeng ] [10496:24516] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:21:26.506] [info ] [nspeng ] [10496:24516] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:24:36.948] [info ] [nspeng ] [10496:24516] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:24:36.948] [info ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:24:36.948] [warning] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:24:36.971] [error ] [nspeng ] [10496:24516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:24:36.973] [error ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:24:36.974] [error ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:24:36.974] [error ] [nspeng ] [10496:24516] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:24:36.975] [warning] [nspeng ] [10496:24516] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:24:36.975] [info ] [nspeng ] [10496:24516] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:24:36.975] [info ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:24:36.976] [warning] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:24:36.988] [error ] [nspeng ] [10496:24516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:24:36.989] [error ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:24:36.990] [error ] [nspeng ] [10496:24516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:24:36.991] [error ] [nspeng ] [10496:24516] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:24:36.991] [error ] [nspeng ] [10496:24516] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:24:36.992] [info ] [nspeng ] [10496:24516] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:29:25.392] [info ] [nspeng ] [10496:12260] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:29:25.392] [info ] [nspeng ] [10496:12260] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:29:25.392] [warning] [nspeng ] [10496:12260] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:29:25.414] [error ] [nspeng ] [10496:12260] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:29:25.428] [error ] [nspeng ] [10496:12260] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:29:25.428] [error ] [nspeng ] [10496:12260] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:29:25.429] [error ] [nspeng ] [10496:12260] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:29:25.430] [warning] [nspeng ] [10496:12260] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:29:25.430] [info ] [nspeng ] [10496:12260] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:29:25.430] [info ] [nspeng ] [10496:12260] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:29:25.430] [warning] [nspeng ] [10496:12260] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:29:25.443] [error ] [nspeng ] [10496:12260] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:29:25.443] [error ] [nspeng ] [10496:12260] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:29:25.444] [error ] [nspeng ] [10496:12260] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:29:25.445] [error ] [nspeng ] [10496:12260] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:29:25.446] [error ] [nspeng ] [10496:12260] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:29:25.446] [info ] [nspeng ] [10496:12260] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:53:49.843] [info ] [nspeng ] [10496:23464] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:49.843] [info ] [nspeng ] [10496:23464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:49.843] [warning] [nspeng ] [10496:23464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:49.867] [error ] [nspeng ] [10496:23464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:49.868] [error ] [nspeng ] [10496:23464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:49.869] [error ] [nspeng ] [10496:23464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:49.870] [error ] [nspeng ] [10496:23464] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:49.870] [warning] [nspeng ] [10496:23464] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:49.870] [info ] [nspeng ] [10496:23464] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:49.870] [info ] [nspeng ] [10496:23464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:49.870] [warning] [nspeng ] [10496:23464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:49.882] [error ] [nspeng ] [10496:23464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:49.882] [error ] [nspeng ] [10496:23464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:49.883] [error ] [nspeng ] [10496:23464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:49.884] [error ] [nspeng ] [10496:23464] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:53:49.885] [error ] [nspeng ] [10496:23464] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:53:49.886] [info ] [nspeng ] [10496:23464] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:53:50.490] [info ] [nspeng ] [10496:24668] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:50.491] [info ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:50.491] [warning] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:50.522] [error ] [nspeng ] [10496:24668] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:50.526] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:50.531] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:50.532] [error ] [nspeng ] [10496:24668] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:50.533] [warning] [nspeng ] [10496:24668] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:50.533] [info ] [nspeng ] [10496:24668] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:50.533] [info ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:50.533] [warning] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:50.549] [error ] [nspeng ] [10496:24668] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:50.550] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:50.551] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:50.552] [error ] [nspeng ] [10496:24668] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:53:50.552] [error ] [nspeng ] [10496:24668] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:53:50.553] [info ] [nspeng ] [10496:24668] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:53:50.559] [info ] [nspeng ] [10496:24668] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:50.559] [info ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:50.559] [warning] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:50.575] [error ] [nspeng ] [10496:24668] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:50.576] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:50.577] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:50.578] [error ] [nspeng ] [10496:24668] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:50.579] [warning] [nspeng ] [10496:24668] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:50.579] [info ] [nspeng ] [10496:24668] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:50.579] [info ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:50.579] [warning] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:50.596] [error ] [nspeng ] [10496:24668] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:50.597] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:50.598] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:50.599] [error ] [nspeng ] [10496:24668] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:53:50.600] [error ] [nspeng ] [10496:24668] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:53:50.600] [info ] [nspeng ] [10496:24668] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:53:50.605] [info ] [nspeng ] [10496:24668] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:50.609] [info ] [nspeng ] [10496:24668] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 02:53:50.613] [info ] [nspeng ] [10496:24668] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 02:53:50.617] [info ] [nspeng ] [10496:24668] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 02:53:50.621] [info ] [nspeng ] [10496:24668] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 02:53:50.624] [info ] [nspeng ] [10496:24668] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 02:53:50.628] [info ] [nspeng ] [10496:24668] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 02:53:50.628] [info ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:50.628] [warning] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:50.645] [error ] [nspeng ] [10496:24668] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:50.646] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:50.647] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:50.647] [error ] [nspeng ] [10496:24668] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:50.648] [warning] [nspeng ] [10496:24668] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:50.648] [info ] [nspeng ] [10496:24668] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:50.649] [info ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:50.649] [warning] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:50.665] [error ] [nspeng ] [10496:24668] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:50.665] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:50.666] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:50.667] [error ] [nspeng ] [10496:24668] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 02:53:50.672] [info ] [nspeng ] [10496:24668] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 02:53:50.676] [info ] [nspeng ] [10496:24668] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 02:53:50.680] [info ] [nspeng ] [10496:24668] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 02:53:50.683] [info ] [nspeng ] [10496:24668] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 02:53:50.687] [info ] [nspeng ] [10496:24668] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 02:53:50.691] [info ] [nspeng ] [10496:24668] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 02:53:50.692] [info ] [nspeng ] [10496:24668] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050502535000.ncl' [2025-05-05 02:53:50.693] [error ] [nspeng ] [10496:24668] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050502535000.ncl [2025-05-05 02:53:50.693] [info ] [nspeng ] [10496:24668] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050502535000.ncl' [2025-05-05 02:53:50.694] [info ] [nspeng ] [10496:24668] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 02:53:50.694] [info ] [nspeng ] [10496:24668] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 02:53:51.188] [info ] [nspeng ] [10496:20548] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:51.188] [info ] [nspeng ] [10496:20548] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.188] [warning] [nspeng ] [10496:20548] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:51.227] [error ] [nspeng ] [10496:20548] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:51.228] [error ] [nspeng ] [10496:20548] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:51.228] [error ] [nspeng ] [10496:20548] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:51.229] [error ] [nspeng ] [10496:20548] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:51.230] [warning] [nspeng ] [10496:20548] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:51.230] [info ] [nspeng ] [10496:20548] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:51.230] [info ] [nspeng ] [10496:20548] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.231] [warning] [nspeng ] [10496:20548] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:51.248] [error ] [nspeng ] [10496:20548] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:51.249] [error ] [nspeng ] [10496:20548] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:51.250] [error ] [nspeng ] [10496:20548] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:51.251] [error ] [nspeng ] [10496:20548] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:53:51.252] [error ] [nspeng ] [10496:20548] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:53:51.252] [info ] [nspeng ] [10496:20548] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:53:51.258] [info ] [nspeng ] [10496:24744] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:51.258] [info ] [nspeng ] [10496:24744] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.258] [warning] [nspeng ] [10496:24744] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:51.277] [error ] [nspeng ] [10496:24744] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:51.278] [error ] [nspeng ] [10496:24744] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:51.279] [error ] [nspeng ] [10496:24744] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:51.279] [error ] [nspeng ] [10496:24744] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:51.280] [warning] [nspeng ] [10496:24744] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:51.280] [info ] [nspeng ] [10496:24744] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:51.280] [info ] [nspeng ] [10496:24744] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.281] [warning] [nspeng ] [10496:24744] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:51.298] [error ] [nspeng ] [10496:24744] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:51.299] [error ] [nspeng ] [10496:24744] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:51.300] [error ] [nspeng ] [10496:24744] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:51.301] [error ] [nspeng ] [10496:24744] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:53:51.301] [error ] [nspeng ] [10496:24744] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:53:51.302] [info ] [nspeng ] [10496:24744] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:53:51.679] [info ] [nspeng ] [10496: 5668] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:51.679] [info ] [nspeng ] [10496: 5668] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.679] [warning] [nspeng ] [10496: 5668] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:51.703] [error ] [nspeng ] [10496: 5668] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:51.703] [error ] [nspeng ] [10496: 5668] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:51.704] [error ] [nspeng ] [10496: 5668] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:51.705] [error ] [nspeng ] [10496: 5668] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:51.706] [warning] [nspeng ] [10496: 5668] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:51.706] [info ] [nspeng ] [10496: 5668] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:51.706] [info ] [nspeng ] [10496: 5668] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.706] [warning] [nspeng ] [10496: 5668] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:51.722] [error ] [nspeng ] [10496: 5668] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:51.723] [error ] [nspeng ] [10496: 5668] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:51.724] [error ] [nspeng ] [10496: 5668] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:51.725] [error ] [nspeng ] [10496: 5668] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:53:51.726] [error ] [nspeng ] [10496: 5668] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:53:51.727] [info ] [nspeng ] [10496: 5668] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:53:51.732] [info ] [nspeng ] [10496:23560] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:51.732] [info ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.732] [warning] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:51.750] [error ] [nspeng ] [10496:23560] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:51.751] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:51.751] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:51.752] [error ] [nspeng ] [10496:23560] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:51.753] [warning] [nspeng ] [10496:23560] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:51.753] [info ] [nspeng ] [10496:23560] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:51.753] [info ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.754] [warning] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:51.770] [error ] [nspeng ] [10496:23560] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:51.771] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:51.772] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:51.773] [error ] [nspeng ] [10496:23560] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:53:51.773] [error ] [nspeng ] [10496:23560] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:53:51.774] [info ] [nspeng ] [10496:23560] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:53:51.780] [info ] [nspeng ] [10496:24668] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:51.780] [info ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.780] [warning] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:51.801] [error ] [nspeng ] [10496:24668] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:51.802] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:51.804] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:51.805] [error ] [nspeng ] [10496:24668] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:51.805] [warning] [nspeng ] [10496:24668] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:51.806] [info ] [nspeng ] [10496:24668] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:51.806] [info ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.806] [warning] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:51.825] [error ] [nspeng ] [10496:24668] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:51.826] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:51.827] [error ] [nspeng ] [10496:24668] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:51.827] [error ] [nspeng ] [10496:24668] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:53:51.828] [error ] [nspeng ] [10496:24668] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:53:51.829] [info ] [nspeng ] [10496:24668] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:53:51.836] [info ] [nspeng ] [10496:20472] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:51.836] [info ] [nspeng ] [10496:20472] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.836] [warning] [nspeng ] [10496:20472] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:51.860] [error ] [nspeng ] [10496:20472] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:51.861] [error ] [nspeng ] [10496:20472] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:51.862] [error ] [nspeng ] [10496:20472] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:51.863] [error ] [nspeng ] [10496:20472] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:51.864] [warning] [nspeng ] [10496:20472] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:51.864] [info ] [nspeng ] [10496:20472] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:51.864] [info ] [nspeng ] [10496:20472] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.864] [warning] [nspeng ] [10496:20472] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:51.885] [error ] [nspeng ] [10496:20472] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:51.886] [error ] [nspeng ] [10496:20472] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:51.887] [error ] [nspeng ] [10496:20472] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:51.888] [error ] [nspeng ] [10496:20472] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:53:51.888] [error ] [nspeng ] [10496:20472] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:53:51.889] [info ] [nspeng ] [10496:20472] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:53:51.897] [info ] [nspeng ] [10496: 7576] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:51.897] [info ] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.897] [warning] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:51.926] [error ] [nspeng ] [10496: 7576] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:51.927] [error ] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:51.928] [error ] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:51.929] [error ] [nspeng ] [10496: 7576] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:51.930] [warning] [nspeng ] [10496: 7576] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:51.930] [info ] [nspeng ] [10496: 7576] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:51.930] [info ] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.930] [warning] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:51.958] [error ] [nspeng ] [10496: 7576] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:51.959] [error ] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:51.960] [error ] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:51.961] [error ] [nspeng ] [10496: 7576] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:53:51.961] [error ] [nspeng ] [10496: 7576] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:53:51.962] [info ] [nspeng ] [10496: 7576] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:53:51.968] [info ] [nspeng ] [10496: 7576] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:51.973] [info ] [nspeng ] [10496: 7576] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 02:53:51.977] [info ] [nspeng ] [10496: 7576] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 02:53:51.981] [info ] [nspeng ] [10496: 7576] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 02:53:51.985] [info ] [nspeng ] [10496: 7576] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 02:53:51.989] [info ] [nspeng ] [10496: 7576] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 02:53:51.993] [info ] [nspeng ] [10496: 7576] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 02:53:51.993] [info ] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:51.993] [warning] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:52.015] [error ] [nspeng ] [10496: 7576] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:52.016] [error ] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:52.017] [error ] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:52.018] [error ] [nspeng ] [10496: 7576] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:52.019] [warning] [nspeng ] [10496: 7576] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:52.020] [info ] [nspeng ] [10496: 7576] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:52.020] [info ] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:52.020] [warning] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:52.049] [error ] [nspeng ] [10496: 7576] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:52.049] [error ] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:52.050] [error ] [nspeng ] [10496: 7576] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:52.052] [error ] [nspeng ] [10496: 7576] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 02:53:52.057] [info ] [nspeng ] [10496: 7576] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 02:53:52.061] [info ] [nspeng ] [10496: 7576] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 02:53:52.065] [info ] [nspeng ] [10496: 7576] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 02:53:52.070] [info ] [nspeng ] [10496: 7576] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 02:53:52.073] [info ] [nspeng ] [10496: 7576] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 02:53:52.077] [info ] [nspeng ] [10496: 7576] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 02:53:52.078] [info ] [nspeng ] [10496: 7576] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050502535100.ncl' [2025-05-05 02:53:52.079] [error ] [nspeng ] [10496: 7576] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050502535100.ncl [2025-05-05 02:53:52.079] [info ] [nspeng ] [10496: 7576] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050502535100.ncl' [2025-05-05 02:53:52.080] [info ] [nspeng ] [10496: 7576] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 02:53:52.080] [info ] [nspeng ] [10496: 7576] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 02:53:52.100] [info ] [nspeng ] [10496:23560] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:52.100] [info ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:52.100] [warning] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:52.118] [error ] [nspeng ] [10496:23560] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:52.119] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:52.120] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:52.121] [error ] [nspeng ] [10496:23560] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:52.122] [warning] [nspeng ] [10496:23560] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:52.122] [info ] [nspeng ] [10496:23560] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:52.122] [info ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:52.122] [warning] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:52.145] [error ] [nspeng ] [10496:23560] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:52.146] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:52.156] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:52.157] [error ] [nspeng ] [10496:23560] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:53:52.157] [error ] [nspeng ] [10496:23560] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:53:52.158] [info ] [nspeng ] [10496:23560] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:53:52.164] [info ] [nspeng ] [10496:23560] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:52.165] [info ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:52.165] [warning] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:52.181] [error ] [nspeng ] [10496:23560] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:52.182] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:52.182] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:52.183] [error ] [nspeng ] [10496:23560] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:52.185] [warning] [nspeng ] [10496:23560] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:52.185] [info ] [nspeng ] [10496:23560] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:52.185] [info ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:52.185] [warning] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:52.200] [error ] [nspeng ] [10496:23560] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:52.201] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:52.202] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:52.203] [error ] [nspeng ] [10496:23560] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 02:53:52.204] [error ] [nspeng ] [10496:23560] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 02:53:52.204] [info ] [nspeng ] [10496:23560] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 02:53:52.209] [info ] [nspeng ] [10496:23560] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 02:53:52.212] [info ] [nspeng ] [10496:23560] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 02:53:52.216] [info ] [nspeng ] [10496:23560] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 02:53:52.220] [info ] [nspeng ] [10496:23560] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 02:53:52.223] [info ] [nspeng ] [10496:23560] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 02:53:52.231] [info ] [nspeng ] [10496:23560] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 02:53:52.234] [info ] [nspeng ] [10496:23560] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 02:53:52.235] [info ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:52.235] [warning] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:52.252] [error ] [nspeng ] [10496:23560] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:52.253] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:52.254] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:52.255] [error ] [nspeng ] [10496:23560] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 02:53:52.255] [warning] [nspeng ] [10496:23560] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 02:53:52.256] [info ] [nspeng ] [10496:23560] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 02:53:52.256] [info ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 02:53:52.256] [warning] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 02:53:52.273] [error ] [nspeng ] [10496:23560] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 02:53:52.274] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 02:53:52.275] [error ] [nspeng ] [10496:23560] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 02:53:52.276] [error ] [nspeng ] [10496:23560] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 02:53:52.280] [info ] [nspeng ] [10496:23560] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 02:53:52.284] [info ] [nspeng ] [10496:23560] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 02:53:52.288] [info ] [nspeng ] [10496:23560] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 02:53:52.292] [info ] [nspeng ] [10496:23560] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 02:53:52.295] [info ] [nspeng ] [10496:23560] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 02:53:52.305] [info ] [nspeng ] [10496:23560] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 02:53:52.306] [info ] [nspeng ] [10496:23560] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050502535200.ncl' [2025-05-05 02:53:52.306] [error ] [nspeng ] [10496:23560] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050502535200.ncl [2025-05-05 02:53:52.307] [info ] [nspeng ] [10496:23560] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050502535200.ncl' [2025-05-05 02:53:52.307] [info ] [nspeng ] [10496:23560] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 02:53:52.307] [info ] [nspeng ] [10496:23560] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 04:05:05.015] [info ] [nspeng ] [10496:11500] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 04:05:05.015] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 04:05:05.015] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 04:05:05.027] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 04:05:05.028] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 04:05:05.029] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 04:05:05.030] [error ] [nspeng ] [10496:11500] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 04:05:05.031] [warning] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 04:05:05.031] [info ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 04:05:05.031] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 04:05:05.031] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 04:05:05.043] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 04:05:05.043] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 04:05:05.044] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 04:05:05.045] [error ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 04:05:05.046] [error ] [nspeng ] [10496:11500] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 04:05:05.046] [info ] [nspeng ] [10496:11500] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 04:05:05.049] [info ] [nspeng ] [10496:11500] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 04:05:05.053] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 04:05:05.056] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 04:05:05.060] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 04:05:05.063] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 04:05:05.066] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 04:05:05.070] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 04:05:05.070] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 04:05:05.070] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 04:05:05.081] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 04:05:05.081] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 04:05:05.082] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 04:05:05.083] [error ] [nspeng ] [10496:11500] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 04:05:05.084] [warning] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 04:05:05.084] [info ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 04:05:05.084] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 04:05:05.084] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 04:05:05.096] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 04:05:05.096] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 04:05:05.097] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 04:05:05.098] [error ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 04:05:05.102] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 04:05:05.106] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 04:05:05.121] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 04:05:05.124] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 04:05:05.127] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 04:05:05.130] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 04:05:05.131] [info ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050504050500.ncl' [2025-05-05 04:05:05.131] [error ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050504050500.ncl [2025-05-05 04:05:05.132] [info ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050504050500.ncl' [2025-05-05 04:05:05.132] [info ] [nspeng ] [10496:11500] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 04:05:05.132] [info ] [nspeng ] [10496:11500] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 08:00:02.500] [info ] [nspeng ] [10496:18812] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 08:00:02.501] [info ] [nspeng ] [10496:18812] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 08:00:02.501] [warning] [nspeng ] [10496:18812] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 08:00:02.513] [error ] [nspeng ] [10496:18812] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 08:00:02.513] [error ] [nspeng ] [10496:18812] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 08:00:02.514] [error ] [nspeng ] [10496:18812] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 08:00:02.515] [error ] [nspeng ] [10496:18812] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 08:00:02.516] [warning] [nspeng ] [10496:18812] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 08:00:02.516] [info ] [nspeng ] [10496:18812] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 08:00:02.516] [info ] [nspeng ] [10496:18812] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 08:00:02.516] [warning] [nspeng ] [10496:18812] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 08:00:02.527] [error ] [nspeng ] [10496:18812] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 08:00:02.528] [error ] [nspeng ] [10496:18812] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 08:00:02.529] [error ] [nspeng ] [10496:18812] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 08:00:02.530] [error ] [nspeng ] [10496:18812] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 08:00:02.531] [error ] [nspeng ] [10496:18812] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 08:00:02.532] [info ] [nspeng ] [10496:18812] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 08:05:05.010] [info ] [nspeng ] [10496:11500] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 08:05:05.010] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 08:05:05.010] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 08:05:05.021] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 08:05:05.022] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 08:05:05.023] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 08:05:05.024] [error ] [nspeng ] [10496:11500] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 08:05:05.025] [warning] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 08:05:05.025] [info ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 08:05:05.025] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 08:05:05.025] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 08:05:05.037] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 08:05:05.037] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 08:05:05.038] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 08:05:05.039] [error ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 08:05:05.040] [error ] [nspeng ] [10496:11500] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 08:05:05.040] [info ] [nspeng ] [10496:11500] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 08:05:05.044] [info ] [nspeng ] [10496:11500] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 08:05:05.047] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 08:05:05.050] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 08:05:05.053] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 08:05:05.056] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 08:05:05.059] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 08:05:05.062] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 08:05:05.062] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 08:05:05.062] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 08:05:05.075] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 08:05:05.075] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 08:05:05.076] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 08:05:05.077] [error ] [nspeng ] [10496:11500] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 08:05:05.078] [warning] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 08:05:05.078] [info ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 08:05:05.078] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 08:05:05.078] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 08:05:05.090] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 08:05:05.090] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 08:05:05.091] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 08:05:05.092] [error ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 08:05:05.096] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 08:05:05.100] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 08:05:05.103] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 08:05:05.106] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 08:05:05.109] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 08:05:05.112] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 08:05:05.113] [info ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050508050500.ncl' [2025-05-05 08:05:05.113] [error ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050508050500.ncl [2025-05-05 08:05:05.114] [info ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050508050500.ncl' [2025-05-05 08:05:05.114] [info ] [nspeng ] [10496:11500] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 08:05:05.114] [info ] [nspeng ] [10496:11500] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 08:12:04.355] [info ] [nspeng ] [10496: 5448] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 08:12:04.355] [info ] [nspeng ] [10496: 5448] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 08:12:04.356] [warning] [nspeng ] [10496: 5448] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 08:12:04.378] [error ] [nspeng ] [10496: 5448] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 08:12:04.378] [error ] [nspeng ] [10496: 5448] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 08:12:04.379] [error ] [nspeng ] [10496: 5448] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 08:12:04.380] [error ] [nspeng ] [10496: 5448] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 08:12:04.381] [warning] [nspeng ] [10496: 5448] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 08:12:04.381] [info ] [nspeng ] [10496: 5448] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 08:12:04.381] [info ] [nspeng ] [10496: 5448] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 08:12:04.381] [warning] [nspeng ] [10496: 5448] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 08:12:04.392] [error ] [nspeng ] [10496: 5448] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 08:12:04.392] [error ] [nspeng ] [10496: 5448] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 08:12:04.393] [error ] [nspeng ] [10496: 5448] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 08:12:04.394] [error ] [nspeng ] [10496: 5448] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 08:12:04.395] [error ] [nspeng ] [10496: 5448] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 08:12:04.396] [info ] [nspeng ] [10496: 5448] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 12:05:05.017] [info ] [nspeng ] [10496:11500] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 12:05:05.017] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 12:05:05.017] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 12:05:05.030] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 12:05:05.031] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 12:05:05.031] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 12:05:05.032] [error ] [nspeng ] [10496:11500] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 12:05:05.033] [warning] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 12:05:05.033] [info ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 12:05:05.033] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 12:05:05.033] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 12:05:05.046] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 12:05:05.046] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 12:05:05.047] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 12:05:05.048] [error ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 12:05:05.048] [error ] [nspeng ] [10496:11500] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 12:05:05.049] [info ] [nspeng ] [10496:11500] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 12:05:05.053] [info ] [nspeng ] [10496:11500] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 12:05:05.056] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 12:05:05.059] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 12:05:05.062] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 12:05:05.065] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 12:05:05.068] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 12:05:05.071] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 12:05:05.071] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 12:05:05.071] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 12:05:05.083] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 12:05:05.084] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 12:05:05.085] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 12:05:05.086] [error ] [nspeng ] [10496:11500] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 12:05:05.087] [warning] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 12:05:05.087] [info ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 12:05:05.087] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 12:05:05.087] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 12:05:05.099] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 12:05:05.099] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 12:05:05.100] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 12:05:05.101] [error ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 12:05:05.105] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 12:05:05.109] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 12:05:05.112] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 12:05:05.115] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 12:05:05.118] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 12:05:05.121] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 12:05:05.122] [info ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050512050500.ncl' [2025-05-05 12:05:05.122] [error ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050512050500.ncl [2025-05-05 12:05:05.123] [info ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050512050500.ncl' [2025-05-05 12:05:05.123] [info ] [nspeng ] [10496:11500] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 12:05:05.123] [info ] [nspeng ] [10496:11500] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 13:07:12.974] [info ] [nspeng ] [10496:13656] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:12.974] [info ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:12.975] [warning] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:12.990] [error ] [nspeng ] [10496:13656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:12.991] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:12.992] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:12.993] [error ] [nspeng ] [10496:13656] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:12.994] [warning] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:12.994] [info ] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:12.994] [info ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:12.994] [warning] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:13.010] [error ] [nspeng ] [10496:13656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:13.011] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:13.011] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:13.012] [error ] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:13.013] [error ] [nspeng ] [10496:13656] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:13.014] [info ] [nspeng ] [10496:13656] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:13.020] [info ] [nspeng ] [10496:13656] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:13.020] [info ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:13.020] [warning] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:13.034] [error ] [nspeng ] [10496:13656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:13.035] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:13.036] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:13.037] [error ] [nspeng ] [10496:13656] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:13.037] [warning] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:13.037] [info ] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:13.038] [info ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:13.038] [warning] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:13.053] [error ] [nspeng ] [10496:13656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:13.054] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:13.054] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:13.055] [error ] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:13.056] [error ] [nspeng ] [10496:13656] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:13.057] [info ] [nspeng ] [10496:13656] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:13.061] [info ] [nspeng ] [10496:13656] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:13.064] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 13:07:13.068] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 13:07:13.071] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 13:07:13.075] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 13:07:13.078] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 13:07:13.081] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 13:07:13.081] [info ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:13.081] [warning] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:13.095] [error ] [nspeng ] [10496:13656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:13.096] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:13.096] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:13.097] [error ] [nspeng ] [10496:13656] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:13.098] [warning] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:13.098] [info ] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:13.098] [info ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:13.098] [warning] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:13.111] [error ] [nspeng ] [10496:13656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:13.113] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:13.114] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:13.115] [error ] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 13:07:13.119] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 13:07:13.123] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 13:07:13.126] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 13:07:13.129] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 13:07:13.133] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 13:07:13.136] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 13:07:13.137] [info ] [nspeng ] [10496:13656] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513071300.ncl' [2025-05-05 13:07:13.137] [error ] [nspeng ] [10496:13656] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513071300.ncl [2025-05-05 13:07:13.138] [info ] [nspeng ] [10496:13656] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513071300.ncl' [2025-05-05 13:07:13.138] [info ] [nspeng ] [10496:13656] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 13:07:13.138] [info ] [nspeng ] [10496:13656] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 13:07:13.619] [info ] [nspeng ] [10496: 4724] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:13.619] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:13.619] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:13.645] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:13.646] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:13.647] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:13.648] [error ] [nspeng ] [10496: 4724] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:13.649] [warning] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:13.649] [info ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:13.649] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:13.649] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:13.668] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:13.669] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:13.670] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:13.671] [error ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:13.672] [error ] [nspeng ] [10496: 4724] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:13.672] [info ] [nspeng ] [10496: 4724] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:13.678] [info ] [nspeng ] [10496:21292] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:13.678] [info ] [nspeng ] [10496:21292] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:13.678] [warning] [nspeng ] [10496:21292] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:13.701] [error ] [nspeng ] [10496:21292] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:13.702] [error ] [nspeng ] [10496:21292] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:13.703] [error ] [nspeng ] [10496:21292] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:13.705] [error ] [nspeng ] [10496:21292] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:13.706] [warning] [nspeng ] [10496:21292] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:13.706] [info ] [nspeng ] [10496:21292] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:13.706] [info ] [nspeng ] [10496:21292] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:13.706] [warning] [nspeng ] [10496:21292] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:13.725] [error ] [nspeng ] [10496:21292] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:13.726] [error ] [nspeng ] [10496:21292] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:13.727] [error ] [nspeng ] [10496:21292] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:13.728] [error ] [nspeng ] [10496:21292] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:13.729] [error ] [nspeng ] [10496:21292] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:13.729] [info ] [nspeng ] [10496:21292] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:14.161] [info ] [nspeng ] [10496: 4724] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:14.162] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.162] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.174] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.175] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.176] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.177] [error ] [nspeng ] [10496: 4724] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:14.178] [warning] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:14.178] [info ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:14.178] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.178] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.200] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.201] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.202] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.202] [error ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:14.204] [error ] [nspeng ] [10496: 4724] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:14.205] [info ] [nspeng ] [10496: 4724] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:14.210] [info ] [nspeng ] [10496: 7444] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:14.210] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.210] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.229] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.230] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.230] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.231] [error ] [nspeng ] [10496: 7444] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:14.232] [warning] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:14.232] [info ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:14.232] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.232] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.247] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.249] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.250] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.250] [error ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:14.251] [error ] [nspeng ] [10496: 7444] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:14.252] [info ] [nspeng ] [10496: 7444] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:14.258] [info ] [nspeng ] [10496:10600] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:14.258] [info ] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.258] [warning] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.278] [error ] [nspeng ] [10496:10600] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.279] [error ] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.280] [error ] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.281] [error ] [nspeng ] [10496:10600] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:14.282] [warning] [nspeng ] [10496:10600] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:14.282] [info ] [nspeng ] [10496:10600] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:14.282] [info ] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.282] [warning] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.296] [error ] [nspeng ] [10496:10600] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.297] [error ] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.298] [error ] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.299] [error ] [nspeng ] [10496:10600] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:14.300] [error ] [nspeng ] [10496:10600] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:14.301] [info ] [nspeng ] [10496:10600] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:14.306] [info ] [nspeng ] [10496: 9808] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:14.306] [info ] [nspeng ] [10496: 9808] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.306] [warning] [nspeng ] [10496: 9808] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.330] [error ] [nspeng ] [10496: 9808] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.331] [error ] [nspeng ] [10496: 9808] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.331] [error ] [nspeng ] [10496: 9808] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.333] [error ] [nspeng ] [10496: 9808] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:14.334] [warning] [nspeng ] [10496: 9808] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:14.334] [info ] [nspeng ] [10496: 9808] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:14.334] [info ] [nspeng ] [10496: 9808] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.334] [warning] [nspeng ] [10496: 9808] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.361] [error ] [nspeng ] [10496: 9808] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.362] [error ] [nspeng ] [10496: 9808] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.363] [error ] [nspeng ] [10496: 9808] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.364] [error ] [nspeng ] [10496: 9808] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:14.365] [error ] [nspeng ] [10496: 9808] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:14.366] [info ] [nspeng ] [10496: 9808] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:14.374] [info ] [nspeng ] [10496:13656] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:14.374] [info ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.374] [warning] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.400] [error ] [nspeng ] [10496:13656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.402] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.403] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.404] [error ] [nspeng ] [10496:13656] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:14.405] [warning] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:14.405] [info ] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:14.405] [info ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.405] [warning] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.432] [error ] [nspeng ] [10496:13656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.433] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.434] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.435] [error ] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:14.436] [error ] [nspeng ] [10496:13656] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:14.437] [info ] [nspeng ] [10496:13656] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:14.443] [info ] [nspeng ] [10496:13656] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:14.449] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 13:07:14.454] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 13:07:14.458] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 13:07:14.462] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 13:07:14.467] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 13:07:14.471] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 13:07:14.471] [info ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.471] [warning] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.496] [error ] [nspeng ] [10496:13656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.497] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.498] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.499] [error ] [nspeng ] [10496:13656] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:14.500] [warning] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:14.500] [info ] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:14.500] [info ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.501] [warning] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.526] [error ] [nspeng ] [10496:13656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.526] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.527] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.528] [error ] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 13:07:14.533] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 13:07:14.537] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 13:07:14.542] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 13:07:14.545] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 13:07:14.549] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 13:07:14.552] [info ] [nspeng ] [10496:13656] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 13:07:14.554] [info ] [nspeng ] [10496:13656] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513071400.ncl' [2025-05-05 13:07:14.554] [error ] [nspeng ] [10496:13656] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513071400.ncl [2025-05-05 13:07:14.554] [info ] [nspeng ] [10496:13656] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513071400.ncl' [2025-05-05 13:07:14.555] [info ] [nspeng ] [10496:13656] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 13:07:14.555] [info ] [nspeng ] [10496:13656] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 13:07:14.579] [info ] [nspeng ] [10496: 1996] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:14.579] [info ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.579] [warning] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.603] [error ] [nspeng ] [10496: 1996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.604] [error ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.605] [error ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.606] [error ] [nspeng ] [10496: 1996] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:14.607] [warning] [nspeng ] [10496: 1996] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:14.607] [info ] [nspeng ] [10496: 1996] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:14.607] [info ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.607] [warning] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.628] [error ] [nspeng ] [10496: 1996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.629] [error ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.630] [error ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.631] [error ] [nspeng ] [10496: 1996] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:14.632] [error ] [nspeng ] [10496: 1996] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:14.633] [info ] [nspeng ] [10496: 1996] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:14.639] [info ] [nspeng ] [10496: 1996] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:14.639] [info ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.639] [warning] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.657] [error ] [nspeng ] [10496: 1996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.657] [error ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.658] [error ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.659] [error ] [nspeng ] [10496: 1996] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:14.659] [warning] [nspeng ] [10496: 1996] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:14.661] [info ] [nspeng ] [10496: 1996] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:14.661] [info ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.661] [warning] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.678] [error ] [nspeng ] [10496: 1996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.679] [error ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.680] [error ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.681] [error ] [nspeng ] [10496: 1996] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:14.682] [error ] [nspeng ] [10496: 1996] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:14.682] [info ] [nspeng ] [10496: 1996] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:14.687] [info ] [nspeng ] [10496: 1996] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:14.691] [info ] [nspeng ] [10496: 1996] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 13:07:14.695] [info ] [nspeng ] [10496: 1996] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 13:07:14.699] [info ] [nspeng ] [10496: 1996] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 13:07:14.703] [info ] [nspeng ] [10496: 1996] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 13:07:14.706] [info ] [nspeng ] [10496: 1996] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 13:07:14.710] [info ] [nspeng ] [10496: 1996] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 13:07:14.710] [info ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.710] [warning] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.726] [error ] [nspeng ] [10496: 1996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.727] [error ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.728] [error ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.728] [error ] [nspeng ] [10496: 1996] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:14.729] [warning] [nspeng ] [10496: 1996] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:14.729] [info ] [nspeng ] [10496: 1996] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:14.730] [info ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:14.730] [warning] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:14.747] [error ] [nspeng ] [10496: 1996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:14.747] [error ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:14.749] [error ] [nspeng ] [10496: 1996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:14.750] [error ] [nspeng ] [10496: 1996] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 13:07:14.755] [info ] [nspeng ] [10496: 1996] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 13:07:14.758] [info ] [nspeng ] [10496: 1996] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 13:07:14.762] [info ] [nspeng ] [10496: 1996] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 13:07:14.766] [info ] [nspeng ] [10496: 1996] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 13:07:14.770] [info ] [nspeng ] [10496: 1996] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 13:07:14.773] [info ] [nspeng ] [10496: 1996] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 13:07:14.774] [info ] [nspeng ] [10496: 1996] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513071400.ncl' [2025-05-05 13:07:14.774] [error ] [nspeng ] [10496: 1996] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513071400.ncl [2025-05-05 13:07:14.775] [info ] [nspeng ] [10496: 1996] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513071400.ncl' [2025-05-05 13:07:14.775] [info ] [nspeng ] [10496: 1996] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 13:07:14.775] [info ] [nspeng ] [10496: 1996] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 13:07:20.011] [info ] [nspeng ] [10496: 7444] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:20.011] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:20.011] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:20.026] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:20.027] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:20.028] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:20.029] [error ] [nspeng ] [10496: 7444] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:20.030] [warning] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:20.030] [info ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:20.030] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:20.030] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:20.044] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:20.045] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:20.046] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:20.047] [error ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:20.047] [error ] [nspeng ] [10496: 7444] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:20.048] [info ] [nspeng ] [10496: 7444] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:20.054] [info ] [nspeng ] [10496: 7444] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:20.054] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:20.054] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:20.070] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:20.071] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:20.072] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:20.073] [error ] [nspeng ] [10496: 7444] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:20.074] [warning] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:20.074] [info ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:20.074] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:20.074] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:20.089] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:20.090] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:20.091] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:20.092] [error ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:20.093] [error ] [nspeng ] [10496: 7444] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:20.094] [info ] [nspeng ] [10496: 7444] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:20.100] [info ] [nspeng ] [10496: 7444] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:20.104] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 13:07:20.108] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 13:07:20.111] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 13:07:20.115] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 13:07:20.118] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 13:07:20.121] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 13:07:20.122] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:20.122] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:20.136] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:20.137] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:20.138] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:20.139] [error ] [nspeng ] [10496: 7444] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:20.140] [warning] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:20.140] [info ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:20.140] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:20.140] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:20.155] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:20.156] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:20.157] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:20.157] [error ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 13:07:20.163] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 13:07:20.167] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 13:07:20.171] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 13:07:20.175] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 13:07:20.182] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 13:07:20.187] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 13:07:20.188] [info ] [nspeng ] [10496: 7444] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513072000.ncl' [2025-05-05 13:07:20.188] [error ] [nspeng ] [10496: 7444] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513072000.ncl [2025-05-05 13:07:20.188] [info ] [nspeng ] [10496: 7444] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513072000.ncl' [2025-05-05 13:07:20.188] [info ] [nspeng ] [10496: 7444] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 13:07:20.190] [info ] [nspeng ] [10496: 7444] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 13:07:31.575] [info ] [nspeng ] [10496:24296] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:31.576] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:31.576] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:31.591] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:31.592] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:31.592] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:31.593] [error ] [nspeng ] [10496:24296] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:31.594] [warning] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:31.594] [info ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:31.594] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:31.594] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:31.609] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:31.610] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:31.611] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:31.611] [error ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:31.613] [error ] [nspeng ] [10496:24296] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:31.614] [info ] [nspeng ] [10496:24296] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:31.618] [info ] [nspeng ] [10496:24296] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:31.618] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:31.618] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:31.631] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:31.632] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:31.633] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:31.634] [error ] [nspeng ] [10496:24296] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:31.635] [warning] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:31.635] [info ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:31.635] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:31.635] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:31.651] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:31.652] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:31.653] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:31.654] [error ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:31.655] [error ] [nspeng ] [10496:24296] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:31.656] [info ] [nspeng ] [10496:24296] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:07:31.659] [info ] [nspeng ] [10496:24296] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:31.663] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 13:07:31.666] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 13:07:31.670] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 13:07:31.674] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 13:07:31.678] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 13:07:31.681] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 13:07:31.681] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:31.681] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:31.697] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:31.698] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:31.699] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:31.699] [error ] [nspeng ] [10496:24296] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:31.700] [warning] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:31.700] [info ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:31.701] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:31.701] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:31.714] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:31.715] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:31.716] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:31.717] [error ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 13:07:31.722] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 13:07:31.727] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 13:07:31.731] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 13:07:31.735] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 13:07:31.740] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 13:07:31.743] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 13:07:31.744] [info ] [nspeng ] [10496:24296] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513073100.ncl' [2025-05-05 13:07:31.745] [error ] [nspeng ] [10496:24296] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513073100.ncl [2025-05-05 13:07:31.745] [info ] [nspeng ] [10496:24296] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513073100.ncl' [2025-05-05 13:07:31.746] [info ] [nspeng ] [10496:24296] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 13:07:31.746] [info ] [nspeng ] [10496:24296] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 13:07:41.481] [info ] [nspeng ] [10496:10600] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:07:41.481] [info ] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:41.482] [warning] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:41.497] [error ] [nspeng ] [10496:10600] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:41.498] [error ] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:41.499] [error ] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:41.500] [error ] [nspeng ] [10496:10600] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:07:41.512] [warning] [nspeng ] [10496:10600] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:07:41.512] [info ] [nspeng ] [10496:10600] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:07:41.512] [info ] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:07:41.512] [warning] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:07:41.530] [error ] [nspeng ] [10496:10600] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:07:41.531] [error ] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:07:41.532] [error ] [nspeng ] [10496:10600] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:07:41.533] [error ] [nspeng ] [10496:10600] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:07:41.533] [error ] [nspeng ] [10496:10600] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:07:41.534] [info ] [nspeng ] [10496:10600] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:09:34.901] [info ] [nspeng ] [10496: 4724] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:34.901] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:34.901] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:34.917] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:34.918] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:34.920] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:34.921] [error ] [nspeng ] [10496: 4724] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:34.922] [warning] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:34.922] [info ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:34.923] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:34.923] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:34.939] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:34.939] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:34.940] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:34.941] [error ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:09:34.942] [error ] [nspeng ] [10496: 4724] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:09:34.943] [info ] [nspeng ] [10496: 4724] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:09:34.948] [info ] [nspeng ] [10496: 4724] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:34.948] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:34.949] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:34.966] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:34.967] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:34.968] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:34.968] [error ] [nspeng ] [10496: 4724] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:34.969] [warning] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:34.969] [info ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:34.970] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:34.970] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:34.986] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:34.987] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:34.988] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:34.988] [error ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:09:34.989] [error ] [nspeng ] [10496: 4724] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:09:34.990] [info ] [nspeng ] [10496: 4724] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:09:34.995] [info ] [nspeng ] [10496: 4724] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:35.000] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 13:09:35.003] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 13:09:35.007] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 13:09:35.011] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 13:09:35.014] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 13:09:35.018] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 13:09:35.018] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.018] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.034] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.034] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.035] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.036] [error ] [nspeng ] [10496: 4724] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:35.037] [warning] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:35.037] [info ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:35.037] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.037] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.052] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.053] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.054] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.055] [error ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 13:09:35.061] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 13:09:35.064] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 13:09:35.069] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 13:09:35.073] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 13:09:35.077] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 13:09:35.080] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 13:09:35.081] [info ] [nspeng ] [10496: 4724] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093400.ncl' [2025-05-05 13:09:35.081] [error ] [nspeng ] [10496: 4724] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093400.ncl [2025-05-05 13:09:35.083] [info ] [nspeng ] [10496: 4724] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093400.ncl' [2025-05-05 13:09:35.083] [info ] [nspeng ] [10496: 4724] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 13:09:35.083] [info ] [nspeng ] [10496: 4724] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 13:09:35.089] [info ] [nspeng ] [10496: 3292] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:35.089] [info ] [nspeng ] [10496: 3292] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.089] [warning] [nspeng ] [10496: 3292] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.105] [error ] [nspeng ] [10496: 3292] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.105] [error ] [nspeng ] [10496: 3292] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.106] [error ] [nspeng ] [10496: 3292] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.107] [error ] [nspeng ] [10496: 3292] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:35.108] [warning] [nspeng ] [10496: 3292] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:35.109] [info ] [nspeng ] [10496: 3292] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:35.109] [info ] [nspeng ] [10496: 3292] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.109] [warning] [nspeng ] [10496: 3292] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.125] [error ] [nspeng ] [10496: 3292] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.126] [error ] [nspeng ] [10496: 3292] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.127] [error ] [nspeng ] [10496: 3292] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.128] [error ] [nspeng ] [10496: 3292] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:09:35.129] [error ] [nspeng ] [10496: 3292] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:09:35.130] [info ] [nspeng ] [10496: 3292] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:09:35.135] [info ] [nspeng ] [10496:13656] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:35.135] [info ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.136] [warning] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.153] [error ] [nspeng ] [10496:13656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.153] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.154] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.155] [error ] [nspeng ] [10496:13656] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:35.156] [warning] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:35.156] [info ] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:35.156] [info ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.156] [warning] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.171] [error ] [nspeng ] [10496:13656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.172] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.172] [error ] [nspeng ] [10496:13656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.174] [error ] [nspeng ] [10496:13656] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:09:35.174] [error ] [nspeng ] [10496:13656] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:09:35.175] [info ] [nspeng ] [10496:13656] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:09:35.180] [info ] [nspeng ] [10496: 7492] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:35.181] [info ] [nspeng ] [10496: 7492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.181] [warning] [nspeng ] [10496: 7492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.197] [error ] [nspeng ] [10496: 7492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.198] [error ] [nspeng ] [10496: 7492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.199] [error ] [nspeng ] [10496: 7492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.200] [error ] [nspeng ] [10496: 7492] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:35.201] [warning] [nspeng ] [10496: 7492] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:35.201] [info ] [nspeng ] [10496: 7492] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:35.201] [info ] [nspeng ] [10496: 7492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.201] [warning] [nspeng ] [10496: 7492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.216] [error ] [nspeng ] [10496: 7492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.217] [error ] [nspeng ] [10496: 7492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.218] [error ] [nspeng ] [10496: 7492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.219] [error ] [nspeng ] [10496: 7492] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:09:35.219] [error ] [nspeng ] [10496: 7492] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:09:35.220] [info ] [nspeng ] [10496: 7492] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:09:35.226] [info ] [nspeng ] [10496: 7444] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:35.226] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.226] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.245] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.246] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.247] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.248] [error ] [nspeng ] [10496: 7444] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:35.248] [warning] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:35.249] [info ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:35.249] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.249] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.265] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.266] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.267] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.268] [error ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:09:35.269] [error ] [nspeng ] [10496: 7444] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:09:35.270] [info ] [nspeng ] [10496: 7444] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:09:35.275] [info ] [nspeng ] [10496: 7444] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:35.279] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 13:09:35.284] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 13:09:35.288] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 13:09:35.292] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 13:09:35.295] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 13:09:35.299] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 13:09:35.299] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.299] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.324] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.325] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.325] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.326] [error ] [nspeng ] [10496: 7444] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:35.328] [warning] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:35.328] [info ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:35.329] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.329] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.348] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.349] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.350] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.351] [error ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 13:09:35.357] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 13:09:35.361] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 13:09:35.365] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 13:09:35.369] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 13:09:35.374] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 13:09:35.378] [info ] [nspeng ] [10496: 7444] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 13:09:35.380] [info ] [nspeng ] [10496: 7444] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093500.ncl' [2025-05-05 13:09:35.380] [error ] [nspeng ] [10496: 7444] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093500.ncl [2025-05-05 13:09:35.380] [info ] [nspeng ] [10496: 7444] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093500.ncl' [2025-05-05 13:09:35.381] [info ] [nspeng ] [10496: 7444] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 13:09:35.381] [info ] [nspeng ] [10496: 7444] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 13:09:35.400] [info ] [nspeng ] [10496:24296] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:35.400] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.400] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.421] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.422] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.423] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.424] [error ] [nspeng ] [10496:24296] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:35.424] [warning] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:35.425] [info ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:35.425] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.425] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.440] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.441] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.442] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.443] [error ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:09:35.443] [error ] [nspeng ] [10496:24296] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:09:35.444] [info ] [nspeng ] [10496:24296] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:09:35.449] [info ] [nspeng ] [10496:24296] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:35.449] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.449] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.464] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.465] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.465] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.466] [error ] [nspeng ] [10496:24296] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:35.467] [warning] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:35.467] [info ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:35.467] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.467] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.481] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.481] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.482] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.483] [error ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:09:35.483] [error ] [nspeng ] [10496:24296] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:09:35.484] [info ] [nspeng ] [10496:24296] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:09:35.489] [info ] [nspeng ] [10496:24296] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:35.492] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 13:09:35.496] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 13:09:35.500] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 13:09:35.503] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 13:09:35.508] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 13:09:35.511] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 13:09:35.512] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.512] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.525] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.526] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.527] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.528] [error ] [nspeng ] [10496:24296] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:35.528] [warning] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:35.528] [info ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:35.528] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:35.528] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:35.542] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:35.543] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:35.544] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:35.545] [error ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 13:09:35.549] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 13:09:35.552] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 13:09:35.555] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 13:09:35.559] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 13:09:35.562] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 13:09:35.565] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 13:09:35.566] [info ] [nspeng ] [10496:24296] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093500.ncl' [2025-05-05 13:09:35.566] [error ] [nspeng ] [10496:24296] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093500.ncl [2025-05-05 13:09:35.566] [info ] [nspeng ] [10496:24296] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093500.ncl' [2025-05-05 13:09:35.566] [info ] [nspeng ] [10496:24296] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 13:09:35.567] [info ] [nspeng ] [10496:24296] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 13:09:38.167] [info ] [nspeng ] [10496:24296] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:38.167] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:38.167] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:38.180] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:38.181] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:38.183] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:38.187] [error ] [nspeng ] [10496:24296] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:38.188] [warning] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:38.188] [info ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:38.188] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:38.188] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:38.202] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:38.204] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:38.204] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:38.205] [error ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:09:38.206] [error ] [nspeng ] [10496:24296] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:09:38.207] [info ] [nspeng ] [10496:24296] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:09:38.211] [info ] [nspeng ] [10496:24296] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:38.214] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 13:09:38.217] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 13:09:38.221] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 13:09:38.224] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 13:09:38.227] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 13:09:38.231] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 13:09:38.232] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:38.232] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:38.244] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:38.245] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:38.246] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:38.247] [error ] [nspeng ] [10496:24296] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:38.248] [warning] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:38.248] [info ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:38.248] [info ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:38.248] [warning] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:38.261] [error ] [nspeng ] [10496:24296] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:38.261] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:38.262] [error ] [nspeng ] [10496:24296] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:38.263] [error ] [nspeng ] [10496:24296] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 13:09:38.268] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 13:09:38.272] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 13:09:38.276] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 13:09:38.281] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 13:09:38.284] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 13:09:38.287] [info ] [nspeng ] [10496:24296] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 13:09:38.288] [info ] [nspeng ] [10496:24296] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093800.ncl' [2025-05-05 13:09:38.288] [error ] [nspeng ] [10496:24296] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093800.ncl [2025-05-05 13:09:38.288] [info ] [nspeng ] [10496:24296] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093800.ncl' [2025-05-05 13:09:38.289] [info ] [nspeng ] [10496:24296] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 13:09:38.289] [info ] [nspeng ] [10496:24296] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 13:09:38.301] [info ] [nspeng ] [10496: 4724] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:38.302] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:38.302] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:38.314] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:38.315] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:38.315] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:38.316] [error ] [nspeng ] [10496: 4724] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:38.317] [warning] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:38.317] [info ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:38.317] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:38.317] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:38.330] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:38.330] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:38.331] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:38.332] [error ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:09:38.333] [error ] [nspeng ] [10496: 4724] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:09:38.334] [info ] [nspeng ] [10496: 4724] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:09:38.337] [info ] [nspeng ] [10496: 4724] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:38.338] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:38.338] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:38.350] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:38.350] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:38.351] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:38.352] [error ] [nspeng ] [10496: 4724] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:38.353] [warning] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:38.353] [info ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:38.353] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:38.353] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:38.366] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:38.366] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:38.367] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:38.368] [error ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:09:38.368] [error ] [nspeng ] [10496: 4724] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:09:38.369] [info ] [nspeng ] [10496: 4724] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:09:38.374] [info ] [nspeng ] [10496: 4724] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:09:38.377] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 13:09:38.380] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 13:09:38.383] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 13:09:38.387] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 13:09:38.390] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 13:09:38.393] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 13:09:38.393] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:38.393] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:38.405] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:38.406] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:38.406] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:38.407] [error ] [nspeng ] [10496: 4724] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:09:38.408] [warning] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:09:38.408] [info ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:09:38.408] [info ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:09:38.408] [warning] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:09:38.419] [error ] [nspeng ] [10496: 4724] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:09:38.420] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:09:38.421] [error ] [nspeng ] [10496: 4724] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:09:38.422] [error ] [nspeng ] [10496: 4724] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 13:09:38.427] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 13:09:38.432] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 13:09:38.434] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 13:09:38.438] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 13:09:38.441] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 13:09:38.444] [info ] [nspeng ] [10496: 4724] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 13:09:38.445] [info ] [nspeng ] [10496: 4724] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093800.ncl' [2025-05-05 13:09:38.445] [error ] [nspeng ] [10496: 4724] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093800.ncl [2025-05-05 13:09:38.446] [info ] [nspeng ] [10496: 4724] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050513093800.ncl' [2025-05-05 13:09:38.446] [info ] [nspeng ] [10496: 4724] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 13:09:38.446] [info ] [nspeng ] [10496: 4724] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 13:10:16.261] [info ] [nspeng ] [10496: 7444] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:10:16.261] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:10:16.261] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:10:16.276] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:10:16.277] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:10:16.278] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:10:16.280] [error ] [nspeng ] [10496: 7444] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:10:16.280] [warning] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:10:16.280] [info ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:10:16.280] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:10:16.280] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:10:16.296] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:10:16.297] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:10:16.298] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:10:16.299] [error ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:10:16.299] [error ] [nspeng ] [10496: 7444] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:10:16.300] [info ] [nspeng ] [10496: 7444] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 13:11:59.817] [info ] [nspeng ] [10496: 7444] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 13:11:59.817] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:11:59.817] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:11:59.829] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:11:59.829] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:11:59.830] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:11:59.831] [error ] [nspeng ] [10496: 7444] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 13:11:59.832] [warning] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 13:11:59.832] [info ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 13:11:59.832] [info ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 13:11:59.832] [warning] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 13:11:59.844] [error ] [nspeng ] [10496: 7444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 13:11:59.844] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 13:11:59.845] [error ] [nspeng ] [10496: 7444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 13:11:59.846] [error ] [nspeng ] [10496: 7444] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 13:11:59.846] [error ] [nspeng ] [10496: 7444] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 13:11:59.847] [info ] [nspeng ] [10496: 7444] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 16:05:05.168] [info ] [nspeng ] [10496:11500] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 16:05:05.168] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 16:05:05.168] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 16:05:05.184] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 16:05:05.185] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 16:05:05.185] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 16:05:05.186] [error ] [nspeng ] [10496:11500] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 16:05:05.187] [warning] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 16:05:05.187] [info ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 16:05:05.187] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 16:05:05.187] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 16:05:05.201] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 16:05:05.202] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 16:05:05.203] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 16:05:05.203] [error ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 16:05:05.204] [error ] [nspeng ] [10496:11500] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 16:05:05.205] [info ] [nspeng ] [10496:11500] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 16:05:05.209] [info ] [nspeng ] [10496:11500] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 16:05:05.212] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 16:05:05.216] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 16:05:05.219] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 16:05:05.223] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 16:05:05.226] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 16:05:05.229] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 16:05:05.230] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 16:05:05.230] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 16:05:05.243] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 16:05:05.243] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 16:05:05.244] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 16:05:05.245] [error ] [nspeng ] [10496:11500] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 16:05:05.246] [warning] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 16:05:05.246] [info ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 16:05:05.246] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 16:05:05.246] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 16:05:05.258] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 16:05:05.258] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 16:05:05.259] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 16:05:05.260] [error ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 16:05:05.265] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 16:05:05.268] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 16:05:05.271] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 16:05:05.274] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 16:05:05.277] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 16:05:05.280] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 16:05:05.281] [info ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050516050500.ncl' [2025-05-05 16:05:05.281] [error ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050516050500.ncl [2025-05-05 16:05:05.282] [info ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050516050500.ncl' [2025-05-05 16:05:05.282] [info ] [nspeng ] [10496:11500] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 16:05:05.283] [info ] [nspeng ] [10496:11500] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 20:05:05.033] [info ] [nspeng ] [10496:11500] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 20:05:05.033] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 20:05:05.033] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 20:05:05.047] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 20:05:05.055] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 20:05:05.056] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 20:05:05.057] [error ] [nspeng ] [10496:11500] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 20:05:05.058] [warning] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 20:05:05.058] [info ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 20:05:05.058] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 20:05:05.058] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 20:05:05.072] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 20:05:05.073] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 20:05:05.074] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 20:05:05.075] [error ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 20:05:05.075] [error ] [nspeng ] [10496:11500] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 20:05:05.076] [info ] [nspeng ] [10496:11500] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 20:05:05.081] [info ] [nspeng ] [10496:11500] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 20:05:05.085] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 20:05:05.089] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 20:05:05.092] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 20:05:05.096] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 20:05:05.100] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 20:05:05.104] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 20:05:05.104] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 20:05:05.104] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 20:05:05.119] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 20:05:05.120] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 20:05:05.121] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 20:05:05.122] [error ] [nspeng ] [10496:11500] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 20:05:05.122] [warning] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 20:05:05.123] [info ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 20:05:05.123] [info ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 20:05:05.123] [warning] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 20:05:05.137] [error ] [nspeng ] [10496:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 20:05:05.138] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 20:05:05.139] [error ] [nspeng ] [10496:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 20:05:05.140] [error ] [nspeng ] [10496:11500] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 20:05:05.145] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 20:05:05.149] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 20:05:05.153] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 20:05:05.157] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 20:05:05.164] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 20:05:05.168] [info ] [nspeng ] [10496:11500] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 20:05:05.169] [info ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050520050500.ncl' [2025-05-05 20:05:05.169] [error ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050520050500.ncl [2025-05-05 20:05:05.170] [info ] [nspeng ] [10496:11500] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050520050500.ncl' [2025-05-05 20:05:05.170] [info ] [nspeng ] [10496:11500] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 20:05:05.170] [info ] [nspeng ] [10496:11500] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 22:37:51.692] [info ] [nspeng ] [10496:10864] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 22:37:51.692] [info ] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 22:37:51.692] [warning] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 22:37:51.706] [error ] [nspeng ] [10496:10864] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 22:37:51.725] [error ] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 22:37:51.726] [error ] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 22:37:51.727] [error ] [nspeng ] [10496:10864] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 22:37:51.727] [warning] [nspeng ] [10496:10864] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 22:37:51.728] [info ] [nspeng ] [10496:10864] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 22:37:51.728] [info ] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 22:37:51.728] [warning] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 22:37:51.741] [error ] [nspeng ] [10496:10864] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 22:37:51.742] [error ] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 22:37:51.742] [error ] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 22:37:51.743] [error ] [nspeng ] [10496:10864] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 22:37:51.744] [error ] [nspeng ] [10496:10864] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 22:37:51.744] [info ] [nspeng ] [10496:10864] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 22:37:51.909] [info ] [nspeng ] [10496:10864] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 22:37:51.909] [info ] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 22:37:51.909] [warning] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 22:37:51.923] [error ] [nspeng ] [10496:10864] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 22:37:51.924] [error ] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 22:37:51.925] [error ] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 22:37:51.926] [error ] [nspeng ] [10496:10864] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 22:37:51.927] [warning] [nspeng ] [10496:10864] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 22:37:51.927] [info ] [nspeng ] [10496:10864] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 22:37:51.927] [info ] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 22:37:51.927] [warning] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 22:37:51.942] [error ] [nspeng ] [10496:10864] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 22:37:51.943] [error ] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 22:37:51.943] [error ] [nspeng ] [10496:10864] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 22:37:51.944] [error ] [nspeng ] [10496:10864] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 22:37:51.945] [error ] [nspeng ] [10496:10864] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 22:37:51.946] [info ] [nspeng ] [10496:10864] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:13:47.294] [info ] [nspeng ] [10496:20192] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:13:47.294] [info ] [nspeng ] [10496:20192] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:13:47.294] [warning] [nspeng ] [10496:20192] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:13:47.310] [error ] [nspeng ] [10496:20192] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:13:47.311] [error ] [nspeng ] [10496:20192] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:13:47.312] [error ] [nspeng ] [10496:20192] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:13:47.313] [error ] [nspeng ] [10496:20192] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:13:47.313] [warning] [nspeng ] [10496:20192] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:13:47.313] [info ] [nspeng ] [10496:20192] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:13:47.314] [info ] [nspeng ] [10496:20192] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:13:47.314] [warning] [nspeng ] [10496:20192] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:13:47.326] [error ] [nspeng ] [10496:20192] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:13:47.327] [error ] [nspeng ] [10496:20192] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:13:47.327] [error ] [nspeng ] [10496:20192] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:13:47.329] [error ] [nspeng ] [10496:20192] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:13:47.329] [error ] [nspeng ] [10496:20192] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:13:47.330] [info ] [nspeng ] [10496:20192] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:42.534] [info ] [nspeng ] [10496:24888] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:42.534] [info ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:42.534] [warning] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:42.553] [error ] [nspeng ] [10496:24888] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:42.554] [error ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:42.555] [error ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:42.555] [error ] [nspeng ] [10496:24888] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:42.557] [warning] [nspeng ] [10496:24888] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:42.557] [info ] [nspeng ] [10496:24888] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:42.557] [info ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:42.558] [warning] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:42.575] [error ] [nspeng ] [10496:24888] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:42.575] [error ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:42.576] [error ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:42.577] [error ] [nspeng ] [10496:24888] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:42.578] [error ] [nspeng ] [10496:24888] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:42.578] [info ] [nspeng ] [10496:24888] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:42.586] [info ] [nspeng ] [10496:24888] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:42.586] [info ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:42.586] [warning] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:42.601] [error ] [nspeng ] [10496:24888] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:42.602] [error ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:42.603] [error ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:42.604] [error ] [nspeng ] [10496:24888] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:42.604] [warning] [nspeng ] [10496:24888] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:42.604] [info ] [nspeng ] [10496:24888] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:42.605] [info ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:42.605] [warning] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:42.623] [error ] [nspeng ] [10496:24888] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:42.624] [error ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:42.625] [error ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:42.627] [error ] [nspeng ] [10496:24888] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:42.627] [error ] [nspeng ] [10496:24888] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:42.628] [info ] [nspeng ] [10496:24888] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:42.634] [info ] [nspeng ] [10496:24888] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:42.637] [info ] [nspeng ] [10496:24888] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 23:16:42.642] [info ] [nspeng ] [10496:24888] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 23:16:42.645] [info ] [nspeng ] [10496:24888] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 23:16:42.650] [info ] [nspeng ] [10496:24888] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 23:16:42.654] [info ] [nspeng ] [10496:24888] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 23:16:42.658] [info ] [nspeng ] [10496:24888] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 23:16:42.659] [info ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:42.659] [warning] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:42.677] [error ] [nspeng ] [10496:24888] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:42.678] [error ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:42.678] [error ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:42.679] [error ] [nspeng ] [10496:24888] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:42.680] [warning] [nspeng ] [10496:24888] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:42.681] [info ] [nspeng ] [10496:24888] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:42.681] [info ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:42.681] [warning] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:42.698] [error ] [nspeng ] [10496:24888] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:42.699] [error ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:42.700] [error ] [nspeng ] [10496:24888] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:42.701] [error ] [nspeng ] [10496:24888] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 23:16:42.707] [info ] [nspeng ] [10496:24888] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 23:16:42.712] [info ] [nspeng ] [10496:24888] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 23:16:42.716] [info ] [nspeng ] [10496:24888] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 23:16:42.720] [info ] [nspeng ] [10496:24888] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 23:16:42.724] [info ] [nspeng ] [10496:24888] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 23:16:42.729] [info ] [nspeng ] [10496:24888] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 23:16:42.731] [info ] [nspeng ] [10496:24888] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523164200.ncl' [2025-05-05 23:16:42.731] [error ] [nspeng ] [10496:24888] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523164200.ncl [2025-05-05 23:16:42.731] [info ] [nspeng ] [10496:24888] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523164200.ncl' [2025-05-05 23:16:42.732] [info ] [nspeng ] [10496:24888] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 23:16:42.732] [info ] [nspeng ] [10496:24888] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 23:16:43.287] [info ] [nspeng ] [10496:21224] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:43.287] [info ] [nspeng ] [10496:21224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:43.287] [warning] [nspeng ] [10496:21224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:43.326] [error ] [nspeng ] [10496:21224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:43.327] [error ] [nspeng ] [10496:21224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:43.327] [error ] [nspeng ] [10496:21224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:43.329] [error ] [nspeng ] [10496:21224] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:43.330] [warning] [nspeng ] [10496:21224] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:43.330] [info ] [nspeng ] [10496:21224] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:43.330] [info ] [nspeng ] [10496:21224] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:43.330] [warning] [nspeng ] [10496:21224] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:43.351] [error ] [nspeng ] [10496:21224] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:43.351] [error ] [nspeng ] [10496:21224] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:43.352] [error ] [nspeng ] [10496:21224] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:43.353] [error ] [nspeng ] [10496:21224] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:43.354] [error ] [nspeng ] [10496:21224] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:43.354] [info ] [nspeng ] [10496:21224] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:43.360] [info ] [nspeng ] [10496:24052] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:43.361] [info ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:43.361] [warning] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:43.388] [error ] [nspeng ] [10496:24052] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:43.389] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:43.390] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:43.391] [error ] [nspeng ] [10496:24052] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:43.392] [warning] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:43.392] [info ] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:43.392] [info ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:43.392] [warning] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:43.411] [error ] [nspeng ] [10496:24052] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:43.412] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:43.412] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:43.414] [error ] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:43.415] [error ] [nspeng ] [10496:24052] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:43.415] [info ] [nspeng ] [10496:24052] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:43.831] [info ] [nspeng ] [10496:23432] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:43.831] [info ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:43.831] [warning] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:43.865] [error ] [nspeng ] [10496:23432] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:43.866] [error ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:43.867] [error ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:43.868] [error ] [nspeng ] [10496:23432] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:43.869] [warning] [nspeng ] [10496:23432] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:43.869] [info ] [nspeng ] [10496:23432] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:43.869] [info ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:43.869] [warning] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:43.887] [error ] [nspeng ] [10496:23432] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:43.888] [error ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:43.889] [error ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:43.889] [error ] [nspeng ] [10496:23432] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:43.890] [error ] [nspeng ] [10496:23432] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:43.891] [info ] [nspeng ] [10496:23432] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:43.896] [info ] [nspeng ] [10496: 9352] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:43.896] [info ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:43.896] [warning] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:43.914] [error ] [nspeng ] [10496: 9352] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:43.914] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:43.915] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:43.916] [error ] [nspeng ] [10496: 9352] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:43.917] [warning] [nspeng ] [10496: 9352] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:43.917] [info ] [nspeng ] [10496: 9352] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:43.917] [info ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:43.917] [warning] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:43.933] [error ] [nspeng ] [10496: 9352] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:43.934] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:43.935] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:43.935] [error ] [nspeng ] [10496: 9352] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:43.937] [error ] [nspeng ] [10496: 9352] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:43.938] [info ] [nspeng ] [10496: 9352] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:43.943] [info ] [nspeng ] [10496:24052] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:43.943] [info ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:43.943] [warning] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:43.960] [error ] [nspeng ] [10496:24052] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:43.961] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:43.961] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:43.963] [error ] [nspeng ] [10496:24052] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:43.963] [warning] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:43.964] [info ] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:43.964] [info ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:43.964] [warning] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:43.981] [error ] [nspeng ] [10496:24052] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:43.982] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:43.983] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:43.983] [error ] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:43.984] [error ] [nspeng ] [10496:24052] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:43.985] [info ] [nspeng ] [10496:24052] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:43.990] [info ] [nspeng ] [10496:15872] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:43.991] [info ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:43.991] [warning] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:44.031] [error ] [nspeng ] [10496:15872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:44.032] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:44.033] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:44.034] [error ] [nspeng ] [10496:15872] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:44.035] [warning] [nspeng ] [10496:15872] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:44.035] [info ] [nspeng ] [10496:15872] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:44.035] [info ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:44.035] [warning] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:44.065] [error ] [nspeng ] [10496:15872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:44.065] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:44.066] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:44.067] [error ] [nspeng ] [10496:15872] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:44.068] [error ] [nspeng ] [10496:15872] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:44.069] [info ] [nspeng ] [10496:15872] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:44.075] [info ] [nspeng ] [10496:23432] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:44.075] [info ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:44.075] [warning] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:44.114] [error ] [nspeng ] [10496:23432] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:44.115] [error ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:44.117] [error ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:44.118] [error ] [nspeng ] [10496:23432] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:44.119] [warning] [nspeng ] [10496:23432] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:44.120] [info ] [nspeng ] [10496:23432] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:44.120] [info ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:44.120] [warning] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:44.144] [error ] [nspeng ] [10496:23432] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:44.145] [error ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:44.146] [error ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:44.148] [error ] [nspeng ] [10496:23432] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:44.149] [error ] [nspeng ] [10496:23432] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:44.150] [info ] [nspeng ] [10496:23432] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:44.155] [info ] [nspeng ] [10496:23432] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:44.160] [info ] [nspeng ] [10496:23432] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 23:16:44.164] [info ] [nspeng ] [10496:23432] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 23:16:44.169] [info ] [nspeng ] [10496:23432] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 23:16:44.173] [info ] [nspeng ] [10496:23432] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 23:16:44.177] [info ] [nspeng ] [10496:23432] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 23:16:44.182] [info ] [nspeng ] [10496:23432] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 23:16:44.182] [info ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:44.182] [warning] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:44.207] [error ] [nspeng ] [10496:23432] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:44.208] [error ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:44.209] [error ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:44.210] [error ] [nspeng ] [10496:23432] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:44.211] [warning] [nspeng ] [10496:23432] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:44.211] [info ] [nspeng ] [10496:23432] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:44.212] [info ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:44.212] [warning] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:44.237] [error ] [nspeng ] [10496:23432] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:44.238] [error ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:44.239] [error ] [nspeng ] [10496:23432] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:44.240] [error ] [nspeng ] [10496:23432] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 23:16:44.247] [info ] [nspeng ] [10496:23432] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 23:16:44.252] [info ] [nspeng ] [10496:23432] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 23:16:44.255] [info ] [nspeng ] [10496:23432] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 23:16:44.259] [info ] [nspeng ] [10496:23432] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 23:16:44.263] [info ] [nspeng ] [10496:23432] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 23:16:44.268] [info ] [nspeng ] [10496:23432] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 23:16:44.269] [info ] [nspeng ] [10496:23432] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523164400.ncl' [2025-05-05 23:16:44.269] [error ] [nspeng ] [10496:23432] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523164400.ncl [2025-05-05 23:16:44.270] [info ] [nspeng ] [10496:23432] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523164400.ncl' [2025-05-05 23:16:44.270] [info ] [nspeng ] [10496:23432] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 23:16:44.270] [info ] [nspeng ] [10496:23432] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 23:16:44.291] [info ] [nspeng ] [10496:14344] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:44.291] [info ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:44.291] [warning] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:44.317] [error ] [nspeng ] [10496:14344] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:44.318] [error ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:44.319] [error ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:44.320] [error ] [nspeng ] [10496:14344] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:44.321] [warning] [nspeng ] [10496:14344] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:44.321] [info ] [nspeng ] [10496:14344] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:44.321] [info ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:44.321] [warning] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:44.344] [error ] [nspeng ] [10496:14344] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:44.345] [error ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:44.347] [error ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:44.348] [error ] [nspeng ] [10496:14344] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:44.349] [error ] [nspeng ] [10496:14344] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:44.350] [info ] [nspeng ] [10496:14344] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:44.357] [info ] [nspeng ] [10496:14344] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:44.358] [info ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:44.358] [warning] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:44.380] [error ] [nspeng ] [10496:14344] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:44.381] [error ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:44.382] [error ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:44.383] [error ] [nspeng ] [10496:14344] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:44.384] [warning] [nspeng ] [10496:14344] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:44.384] [info ] [nspeng ] [10496:14344] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:44.384] [info ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:44.384] [warning] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:44.402] [error ] [nspeng ] [10496:14344] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:44.403] [error ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:44.403] [error ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:44.404] [error ] [nspeng ] [10496:14344] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:44.404] [error ] [nspeng ] [10496:14344] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:44.405] [info ] [nspeng ] [10496:14344] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:44.410] [info ] [nspeng ] [10496:14344] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:44.414] [info ] [nspeng ] [10496:14344] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 23:16:44.419] [info ] [nspeng ] [10496:14344] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 23:16:44.423] [info ] [nspeng ] [10496:14344] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 23:16:44.426] [info ] [nspeng ] [10496:14344] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 23:16:44.430] [info ] [nspeng ] [10496:14344] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 23:16:44.434] [info ] [nspeng ] [10496:14344] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 23:16:44.434] [info ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:44.434] [warning] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:44.452] [error ] [nspeng ] [10496:14344] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:44.453] [error ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:44.454] [error ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:44.454] [error ] [nspeng ] [10496:14344] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:44.455] [warning] [nspeng ] [10496:14344] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:44.455] [info ] [nspeng ] [10496:14344] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:44.455] [info ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:44.455] [warning] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:44.472] [error ] [nspeng ] [10496:14344] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:44.473] [error ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:44.473] [error ] [nspeng ] [10496:14344] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:44.475] [error ] [nspeng ] [10496:14344] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 23:16:44.481] [info ] [nspeng ] [10496:14344] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 23:16:44.484] [info ] [nspeng ] [10496:14344] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 23:16:44.487] [info ] [nspeng ] [10496:14344] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 23:16:44.491] [info ] [nspeng ] [10496:14344] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 23:16:44.495] [info ] [nspeng ] [10496:14344] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 23:16:44.499] [info ] [nspeng ] [10496:14344] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 23:16:44.500] [info ] [nspeng ] [10496:14344] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523164400.ncl' [2025-05-05 23:16:44.500] [error ] [nspeng ] [10496:14344] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523164400.ncl [2025-05-05 23:16:44.501] [info ] [nspeng ] [10496:14344] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523164400.ncl' [2025-05-05 23:16:44.501] [info ] [nspeng ] [10496:14344] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 23:16:44.501] [info ] [nspeng ] [10496:14344] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 23:16:48.771] [info ] [nspeng ] [10496:24052] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:48.772] [info ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:48.772] [warning] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:48.786] [error ] [nspeng ] [10496:24052] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:48.787] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:48.788] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:48.789] [error ] [nspeng ] [10496:24052] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:48.790] [warning] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:48.790] [info ] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:48.790] [info ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:48.790] [warning] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:48.805] [error ] [nspeng ] [10496:24052] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:48.806] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:48.806] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:48.807] [error ] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:48.808] [error ] [nspeng ] [10496:24052] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:48.809] [info ] [nspeng ] [10496:24052] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:48.814] [info ] [nspeng ] [10496:24052] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:48.814] [info ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:48.814] [warning] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:48.831] [error ] [nspeng ] [10496:24052] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:48.831] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:48.832] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:48.833] [error ] [nspeng ] [10496:24052] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:48.835] [warning] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:48.835] [info ] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:48.835] [info ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:48.835] [warning] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:48.848] [error ] [nspeng ] [10496:24052] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:48.849] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:48.850] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:48.851] [error ] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:48.851] [error ] [nspeng ] [10496:24052] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:48.852] [info ] [nspeng ] [10496:24052] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:48.858] [info ] [nspeng ] [10496:24052] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:48.862] [info ] [nspeng ] [10496:24052] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 23:16:48.865] [info ] [nspeng ] [10496:24052] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 23:16:48.870] [info ] [nspeng ] [10496:24052] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 23:16:48.873] [info ] [nspeng ] [10496:24052] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 23:16:48.877] [info ] [nspeng ] [10496:24052] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 23:16:48.881] [info ] [nspeng ] [10496:24052] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 23:16:48.881] [info ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:48.881] [warning] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:48.895] [error ] [nspeng ] [10496:24052] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:48.896] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:48.896] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:48.898] [error ] [nspeng ] [10496:24052] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:48.899] [warning] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:48.899] [info ] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:48.899] [info ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:48.899] [warning] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:48.914] [error ] [nspeng ] [10496:24052] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:48.914] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:48.916] [error ] [nspeng ] [10496:24052] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:48.916] [error ] [nspeng ] [10496:24052] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 23:16:48.921] [info ] [nspeng ] [10496:24052] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 23:16:48.924] [info ] [nspeng ] [10496:24052] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 23:16:48.928] [info ] [nspeng ] [10496:24052] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 23:16:48.932] [info ] [nspeng ] [10496:24052] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 23:16:48.935] [info ] [nspeng ] [10496:24052] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 23:16:48.939] [info ] [nspeng ] [10496:24052] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 23:16:48.940] [info ] [nspeng ] [10496:24052] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523164800.ncl' [2025-05-05 23:16:48.940] [error ] [nspeng ] [10496:24052] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523164800.ncl [2025-05-05 23:16:48.941] [info ] [nspeng ] [10496:24052] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523164800.ncl' [2025-05-05 23:16:48.941] [info ] [nspeng ] [10496:24052] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 23:16:48.941] [info ] [nspeng ] [10496:24052] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 23:16:56.300] [info ] [nspeng ] [10496:15872] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:56.301] [info ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:56.301] [warning] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:56.337] [error ] [nspeng ] [10496:15872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:56.338] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:56.338] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:56.340] [error ] [nspeng ] [10496:15872] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:56.341] [warning] [nspeng ] [10496:15872] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:56.341] [info ] [nspeng ] [10496:15872] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:56.341] [info ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:56.341] [warning] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:56.361] [error ] [nspeng ] [10496:15872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:56.363] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:56.364] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:56.365] [error ] [nspeng ] [10496:15872] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:56.366] [error ] [nspeng ] [10496:15872] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:56.367] [info ] [nspeng ] [10496:15872] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:56.374] [info ] [nspeng ] [10496:15872] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:56.374] [info ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:56.374] [warning] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:56.393] [error ] [nspeng ] [10496:15872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:56.394] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:56.395] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:56.396] [error ] [nspeng ] [10496:15872] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:56.397] [warning] [nspeng ] [10496:15872] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:56.397] [info ] [nspeng ] [10496:15872] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:56.398] [info ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:56.398] [warning] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:56.422] [error ] [nspeng ] [10496:15872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:56.423] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:56.423] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:56.424] [error ] [nspeng ] [10496:15872] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:16:56.425] [error ] [nspeng ] [10496:15872] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:16:56.425] [info ] [nspeng ] [10496:15872] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:16:56.431] [info ] [nspeng ] [10496:15872] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:16:56.436] [info ] [nspeng ] [10496:15872] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 23:16:56.440] [info ] [nspeng ] [10496:15872] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 23:16:56.443] [info ] [nspeng ] [10496:15872] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 23:16:56.448] [info ] [nspeng ] [10496:15872] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 23:16:56.451] [info ] [nspeng ] [10496:15872] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 23:16:56.455] [info ] [nspeng ] [10496:15872] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 23:16:56.455] [info ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:56.455] [warning] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:56.473] [error ] [nspeng ] [10496:15872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:56.474] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:56.474] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:56.475] [error ] [nspeng ] [10496:15872] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:16:56.477] [warning] [nspeng ] [10496:15872] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:16:56.477] [info ] [nspeng ] [10496:15872] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:16:56.478] [info ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:16:56.478] [warning] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:16:56.500] [error ] [nspeng ] [10496:15872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:16:56.501] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:16:56.502] [error ] [nspeng ] [10496:15872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:16:56.503] [error ] [nspeng ] [10496:15872] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 23:16:56.507] [info ] [nspeng ] [10496:15872] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 23:16:56.511] [info ] [nspeng ] [10496:15872] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 23:16:56.516] [info ] [nspeng ] [10496:15872] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 23:16:56.520] [info ] [nspeng ] [10496:15872] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 23:16:56.524] [info ] [nspeng ] [10496:15872] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 23:16:56.527] [info ] [nspeng ] [10496:15872] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 23:16:56.529] [info ] [nspeng ] [10496:15872] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523165600.ncl' [2025-05-05 23:16:56.529] [error ] [nspeng ] [10496:15872] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523165600.ncl [2025-05-05 23:16:56.530] [info ] [nspeng ] [10496:15872] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523165600.ncl' [2025-05-05 23:16:56.530] [info ] [nspeng ] [10496:15872] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 23:16:56.530] [info ] [nspeng ] [10496:15872] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 23:17:10.387] [info ] [nspeng ] [10496: 9352] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:17:10.387] [info ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:17:10.388] [warning] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:17:10.418] [error ] [nspeng ] [10496: 9352] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:17:10.423] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:17:10.424] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:17:10.425] [error ] [nspeng ] [10496: 9352] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:17:10.425] [warning] [nspeng ] [10496: 9352] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:17:10.425] [info ] [nspeng ] [10496: 9352] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:17:10.426] [info ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:17:10.426] [warning] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:17:10.444] [error ] [nspeng ] [10496: 9352] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:17:10.444] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:17:10.445] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:17:10.445] [error ] [nspeng ] [10496: 9352] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:17:10.447] [error ] [nspeng ] [10496: 9352] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:17:10.448] [info ] [nspeng ] [10496: 9352] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:17:10.453] [info ] [nspeng ] [10496: 9352] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:17:10.454] [info ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:17:10.454] [warning] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:17:10.470] [error ] [nspeng ] [10496: 9352] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:17:10.471] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:17:10.472] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:17:10.473] [error ] [nspeng ] [10496: 9352] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:17:10.473] [warning] [nspeng ] [10496: 9352] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:17:10.473] [info ] [nspeng ] [10496: 9352] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:17:10.473] [info ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:17:10.473] [warning] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:17:10.490] [error ] [nspeng ] [10496: 9352] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:17:10.491] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:17:10.491] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:17:10.492] [error ] [nspeng ] [10496: 9352] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:17:10.493] [error ] [nspeng ] [10496: 9352] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:17:10.494] [info ] [nspeng ] [10496: 9352] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:17:10.499] [info ] [nspeng ] [10496: 9352] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:17:10.503] [info ] [nspeng ] [10496: 9352] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 23:17:10.508] [info ] [nspeng ] [10496: 9352] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 23:17:10.512] [info ] [nspeng ] [10496: 9352] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 23:17:10.516] [info ] [nspeng ] [10496: 9352] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 23:17:10.520] [info ] [nspeng ] [10496: 9352] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 23:17:10.523] [info ] [nspeng ] [10496: 9352] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 23:17:10.523] [info ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:17:10.524] [warning] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:17:10.540] [error ] [nspeng ] [10496: 9352] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:17:10.541] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:17:10.542] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:17:10.543] [error ] [nspeng ] [10496: 9352] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:17:10.544] [warning] [nspeng ] [10496: 9352] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:17:10.544] [info ] [nspeng ] [10496: 9352] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:17:10.544] [info ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:17:10.544] [warning] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:17:10.561] [error ] [nspeng ] [10496: 9352] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:17:10.561] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:17:10.562] [error ] [nspeng ] [10496: 9352] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:17:10.563] [error ] [nspeng ] [10496: 9352] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 23:17:10.569] [info ] [nspeng ] [10496: 9352] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 23:17:10.573] [info ] [nspeng ] [10496: 9352] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 23:17:10.577] [info ] [nspeng ] [10496: 9352] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 23:17:10.582] [info ] [nspeng ] [10496: 9352] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 23:17:10.587] [info ] [nspeng ] [10496: 9352] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 23:17:10.591] [info ] [nspeng ] [10496: 9352] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 23:17:10.592] [info ] [nspeng ] [10496: 9352] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523171000.ncl' [2025-05-05 23:17:10.592] [error ] [nspeng ] [10496: 9352] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523171000.ncl [2025-05-05 23:17:10.593] [info ] [nspeng ] [10496: 9352] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523171000.ncl' [2025-05-05 23:17:10.593] [info ] [nspeng ] [10496: 9352] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 23:17:10.593] [info ] [nspeng ] [10496: 9352] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 23:17:25.423] [info ] [nspeng ] [10496:12324] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:17:25.423] [info ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:17:25.423] [warning] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:17:25.451] [error ] [nspeng ] [10496:12324] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:17:25.452] [error ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:17:25.452] [error ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:17:25.454] [error ] [nspeng ] [10496:12324] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:17:25.454] [warning] [nspeng ] [10496:12324] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:17:25.454] [info ] [nspeng ] [10496:12324] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:17:25.455] [info ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:17:25.455] [warning] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:17:25.472] [error ] [nspeng ] [10496:12324] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:17:25.473] [error ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:17:25.474] [error ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:17:25.474] [error ] [nspeng ] [10496:12324] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:17:25.475] [error ] [nspeng ] [10496:12324] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:17:25.476] [info ] [nspeng ] [10496:12324] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:17:25.482] [info ] [nspeng ] [10496:12324] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:17:25.482] [info ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:17:25.482] [warning] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:17:25.498] [error ] [nspeng ] [10496:12324] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:17:25.499] [error ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:17:25.500] [error ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:17:25.501] [error ] [nspeng ] [10496:12324] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:17:25.502] [warning] [nspeng ] [10496:12324] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:17:25.502] [info ] [nspeng ] [10496:12324] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:17:25.502] [info ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:17:25.502] [warning] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:17:25.519] [error ] [nspeng ] [10496:12324] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:17:25.520] [error ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:17:25.521] [error ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:17:25.522] [error ] [nspeng ] [10496:12324] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:17:25.523] [error ] [nspeng ] [10496:12324] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:17:25.523] [info ] [nspeng ] [10496:12324] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:17:25.528] [info ] [nspeng ] [10496:12324] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:17:25.532] [info ] [nspeng ] [10496:12324] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 23:17:25.537] [info ] [nspeng ] [10496:12324] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 23:17:25.541] [info ] [nspeng ] [10496:12324] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 23:17:25.544] [info ] [nspeng ] [10496:12324] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 23:17:25.548] [info ] [nspeng ] [10496:12324] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 23:17:25.552] [info ] [nspeng ] [10496:12324] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 23:17:25.552] [info ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:17:25.552] [warning] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:17:25.569] [error ] [nspeng ] [10496:12324] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:17:25.570] [error ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:17:25.571] [error ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:17:25.572] [error ] [nspeng ] [10496:12324] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:17:25.573] [warning] [nspeng ] [10496:12324] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:17:25.573] [info ] [nspeng ] [10496:12324] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:17:25.573] [info ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:17:25.574] [warning] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:17:25.590] [error ] [nspeng ] [10496:12324] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:17:25.591] [error ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:17:25.592] [error ] [nspeng ] [10496:12324] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:17:25.593] [error ] [nspeng ] [10496:12324] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 23:17:25.598] [info ] [nspeng ] [10496:12324] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 23:17:25.602] [info ] [nspeng ] [10496:12324] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 23:17:25.605] [info ] [nspeng ] [10496:12324] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 23:17:25.610] [info ] [nspeng ] [10496:12324] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 23:17:25.614] [info ] [nspeng ] [10496:12324] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 23:17:25.618] [info ] [nspeng ] [10496:12324] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 23:17:25.619] [info ] [nspeng ] [10496:12324] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523172500.ncl' [2025-05-05 23:17:25.620] [error ] [nspeng ] [10496:12324] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523172500.ncl [2025-05-05 23:17:25.620] [info ] [nspeng ] [10496:12324] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523172500.ncl' [2025-05-05 23:17:25.621] [info ] [nspeng ] [10496:12324] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 23:17:25.621] [info ] [nspeng ] [10496:12324] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-05 23:17:32.057] [info ] [nspeng ] [10496:13848] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:17:32.057] [info ] [nspeng ] [10496:13848] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:17:32.057] [warning] [nspeng ] [10496:13848] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:17:32.084] [error ] [nspeng ] [10496:13848] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:17:32.084] [error ] [nspeng ] [10496:13848] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:17:32.085] [error ] [nspeng ] [10496:13848] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:17:32.086] [error ] [nspeng ] [10496:13848] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:17:32.087] [warning] [nspeng ] [10496:13848] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:17:32.087] [info ] [nspeng ] [10496:13848] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:17:32.087] [info ] [nspeng ] [10496:13848] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:17:32.087] [warning] [nspeng ] [10496:13848] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:17:32.102] [error ] [nspeng ] [10496:13848] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:17:32.103] [error ] [nspeng ] [10496:13848] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:17:32.104] [error ] [nspeng ] [10496:13848] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:17:32.105] [error ] [nspeng ] [10496:13848] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:17:32.105] [error ] [nspeng ] [10496:13848] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:17:32.107] [info ] [nspeng ] [10496:13848] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:28:59.342] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] BackupEngineRouter.cpp:142 (nsp::BackupEngineRouter::SetupBackupEngine): Storage Platform Name is NSP [2025-05-05 23:28:59.342] [error ] [nspeng ] [ 4336: 4804] [99955F: 930] nspconnector.cpp:1163 (nsp::NSPConnector::FetchLongLastingCookie): NSPConnector::FetchLongLastingCookie invalid ST [2025-05-05 23:28:59.358] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM buckets WHERE (_ROWID_ %2) = 0;' [2025-05-05 23:28:59.358] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM intmeta WHERE (_ROWID_ %2) = 0;' [2025-05-05 23:28:59.358] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM params WHERE (_ROWID_ %2) = 0;' [2025-05-05 23:28:59.358] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM node_versions WHERE (_ROWID_ %2) = 0;' [2025-05-05 23:28:59.358] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 23:28:59.358] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 23:28:59.358] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 23:28:59.358] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 23:28:59.358] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 23:28:59.358] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 23:28:59.358] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:28:59.358] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:28:59.358] [warning] [nspeng ] [ 4336: 4804] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:28:59.467] [error ] [nspeng ] [ 4336: 4804] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:28:59.467] [error ] [nspeng ] [ 4336: 4804] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:28:59.499] [error ] [nspeng ] [ 4336: 4804] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:28:59.514] [error ] [nspeng ] [ 4336: 4804] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:28:59.530] [warning] [nspeng ] [ 4336: 4804] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:28:59.530] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:28:59.530] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:28:59.530] [warning] [nspeng ] [ 4336: 4804] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:28:59.733] [error ] [nspeng ] [ 4336: 4804] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:28:59.733] [error ] [nspeng ] [ 4336: 4804] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:28:59.733] [error ] [nspeng ] [ 4336: 4804] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:28:59.733] [error ] [nspeng ] [ 4336: 4804] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:28:59.749] [error ] [nspeng ] [ 4336: 4804] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:28:59.764] [info ] [nspeng ] [ 4336: 4804] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:28:59.827] [info ] [nspeng ] [ 4336:10836] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:28:59.827] [info ] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:28:59.842] [warning] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:29:00.046] [error ] [nspeng ] [ 4336:10836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:29:00.046] [error ] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:29:00.046] [error ] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:29:00.061] [error ] [nspeng ] [ 4336:10836] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:29:00.061] [warning] [nspeng ] [ 4336:10836] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:29:00.061] [info ] [nspeng ] [ 4336:10836] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:29:00.061] [info ] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:29:00.061] [warning] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:29:00.124] [error ] [nspeng ] [ 4336:10836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:29:00.124] [error ] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:29:00.124] [error ] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:29:00.124] [error ] [nspeng ] [ 4336:10836] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:29:00.124] [error ] [nspeng ] [ 4336:10836] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:29:00.124] [info ] [nspeng ] [ 4336:10836] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:29:03.457] [info ] [nspeng ] [ 4336: 4708] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:29:03.458] [info ] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:29:03.458] [warning] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:29:03.479] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:29:03.480] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:29:03.481] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:29:03.482] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:29:03.483] [warning] [nspeng ] [ 4336: 4708] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:29:03.483] [info ] [nspeng ] [ 4336: 4708] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:29:03.483] [info ] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:29:03.483] [warning] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:29:03.501] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:29:03.502] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:29:03.503] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:29:03.504] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:29:03.504] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:29:03.505] [info ] [nspeng ] [ 4336: 4708] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:29:23.263] [info ] [nspeng ] [ 4336: 4708] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:29:23.264] [info ] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:29:23.264] [warning] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:29:23.286] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:29:23.286] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:29:23.287] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:29:23.288] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:29:23.289] [warning] [nspeng ] [ 4336: 4708] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:29:23.289] [info ] [nspeng ] [ 4336: 4708] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:29:23.290] [info ] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:29:23.290] [warning] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:29:23.310] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:29:23.311] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:29:23.312] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:29:23.313] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:29:23.314] [error ] [nspeng ] [ 4336: 4708] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:29:23.315] [info ] [nspeng ] [ 4336: 4708] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:29:24.187] [info ] [nspeng ] [ 4336:10836] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:29:24.187] [info ] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:29:24.187] [warning] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:29:24.207] [error ] [nspeng ] [ 4336:10836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:29:24.208] [error ] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:29:24.209] [error ] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:29:24.210] [error ] [nspeng ] [ 4336:10836] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:29:24.211] [warning] [nspeng ] [ 4336:10836] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:29:24.212] [info ] [nspeng ] [ 4336:10836] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:29:24.212] [info ] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:29:24.212] [warning] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:29:24.232] [error ] [nspeng ] [ 4336:10836] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:29:24.233] [error ] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:29:24.234] [error ] [nspeng ] [ 4336:10836] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:29:24.235] [error ] [nspeng ] [ 4336:10836] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:29:24.236] [error ] [nspeng ] [ 4336:10836] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:29:24.237] [info ] [nspeng ] [ 4336:10836] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:33:55.027] [info ] [nspeng ] [ 4336:20512] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:33:55.027] [info ] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:33:55.027] [warning] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:33:55.040] [error ] [nspeng ] [ 4336:20512] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:33:55.040] [error ] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:33:55.041] [error ] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:33:55.043] [error ] [nspeng ] [ 4336:20512] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:33:55.043] [warning] [nspeng ] [ 4336:20512] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:33:55.043] [info ] [nspeng ] [ 4336:20512] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:33:55.044] [info ] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:33:55.044] [warning] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:33:55.056] [error ] [nspeng ] [ 4336:20512] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:33:55.057] [error ] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:33:55.058] [error ] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:33:55.058] [error ] [nspeng ] [ 4336:20512] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-05 23:33:55.060] [error ] [nspeng ] [ 4336:20512] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-05 23:33:55.060] [info ] [nspeng ] [ 4336:20512] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-05 23:33:55.067] [info ] [nspeng ] [ 4336:20512] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-05 23:33:55.071] [info ] [nspeng ] [ 4336:20512] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-05 23:33:55.076] [info ] [nspeng ] [ 4336:20512] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-05 23:33:55.079] [info ] [nspeng ] [ 4336:20512] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-05 23:33:55.083] [info ] [nspeng ] [ 4336:20512] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-05 23:33:55.086] [info ] [nspeng ] [ 4336:20512] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-05 23:33:55.089] [info ] [nspeng ] [ 4336:20512] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-05 23:33:55.089] [info ] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:33:55.089] [warning] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:33:55.102] [error ] [nspeng ] [ 4336:20512] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:33:55.103] [error ] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:33:55.104] [error ] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:33:55.105] [error ] [nspeng ] [ 4336:20512] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-05 23:33:55.105] [warning] [nspeng ] [ 4336:20512] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-05 23:33:55.105] [info ] [nspeng ] [ 4336:20512] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-05 23:33:55.106] [info ] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-05 23:33:55.106] [warning] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-05 23:33:55.120] [error ] [nspeng ] [ 4336:20512] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-05 23:33:55.121] [error ] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-05 23:33:55.122] [error ] [nspeng ] [ 4336:20512] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-05 23:33:55.123] [error ] [nspeng ] [ 4336:20512] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-05 23:33:55.128] [info ] [nspeng ] [ 4336:20512] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-05 23:33:55.131] [info ] [nspeng ] [ 4336:20512] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-05 23:33:55.134] [info ] [nspeng ] [ 4336:20512] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-05 23:33:55.136] [info ] [nspeng ] [ 4336:20512] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-05 23:33:55.140] [info ] [nspeng ] [ 4336:20512] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-05 23:33:55.146] [info ] [nspeng ] [ 4336:20512] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-05 23:33:55.148] [info ] [nspeng ] [ 4336:20512] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523335500.ncl' [2025-05-05 23:33:55.148] [error ] [nspeng ] [ 4336:20512] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523335500.ncl [2025-05-05 23:33:55.149] [info ] [nspeng ] [ 4336:20512] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050523335500.ncl' [2025-05-05 23:33:55.149] [info ] [nspeng ] [ 4336:20512] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-05 23:33:55.149] [info ] [nspeng ] [ 4336:20512] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-06 00:05:05.020] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 00:05:05.021] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 00:05:05.021] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 00:05:05.035] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 00:05:05.036] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 00:05:05.037] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 00:05:05.038] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 00:05:05.039] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 00:05:05.039] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 00:05:05.039] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 00:05:05.039] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 00:05:05.056] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 00:05:05.057] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 00:05:05.058] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 00:05:05.059] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 00:05:05.059] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 00:05:05.060] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 00:05:05.064] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 00:05:05.067] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-06 00:05:05.071] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-06 00:05:05.075] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-06 00:05:05.078] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-06 00:05:05.081] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-06 00:05:05.086] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-06 00:05:05.086] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 00:05:05.086] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 00:05:05.099] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 00:05:05.100] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 00:05:05.101] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 00:05:05.103] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 00:05:05.103] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 00:05:05.104] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 00:05:05.104] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 00:05:05.104] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 00:05:05.117] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 00:05:05.117] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 00:05:05.118] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 00:05:05.119] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-06 00:05:05.124] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-06 00:05:05.128] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-06 00:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-06 00:05:05.136] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-06 00:05:05.142] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-06 00:05:05.146] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-06 00:05:05.147] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050600050500.ncl' [2025-05-06 00:05:05.147] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050600050500.ncl [2025-05-06 00:05:05.148] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050600050500.ncl' [2025-05-06 00:05:05.148] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-06 00:05:05.149] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-06 02:18:06.345] [info ] [nspeng ] [ 4336:24492] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:18:06.345] [info ] [nspeng ] [ 4336:24492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:18:06.345] [warning] [nspeng ] [ 4336:24492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:18:06.357] [error ] [nspeng ] [ 4336:24492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:18:06.358] [error ] [nspeng ] [ 4336:24492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:18:06.359] [error ] [nspeng ] [ 4336:24492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:18:06.360] [error ] [nspeng ] [ 4336:24492] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:18:06.361] [warning] [nspeng ] [ 4336:24492] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:18:06.361] [info ] [nspeng ] [ 4336:24492] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:18:06.361] [info ] [nspeng ] [ 4336:24492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:18:06.361] [warning] [nspeng ] [ 4336:24492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:18:06.373] [error ] [nspeng ] [ 4336:24492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:18:06.373] [error ] [nspeng ] [ 4336:24492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:18:06.374] [error ] [nspeng ] [ 4336:24492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:18:06.375] [error ] [nspeng ] [ 4336:24492] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:18:06.376] [error ] [nspeng ] [ 4336:24492] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:18:06.376] [info ] [nspeng ] [ 4336:24492] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:23:27.352] [info ] [nspeng ] [ 4336:20200] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:23:27.352] [info ] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:23:27.352] [warning] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:23:27.374] [error ] [nspeng ] [ 4336:20200] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:23:27.375] [error ] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:23:27.375] [error ] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:23:27.376] [error ] [nspeng ] [ 4336:20200] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:23:27.381] [warning] [nspeng ] [ 4336:20200] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:23:27.381] [info ] [nspeng ] [ 4336:20200] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:23:27.381] [info ] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:23:27.381] [warning] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:23:27.393] [error ] [nspeng ] [ 4336:20200] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:23:27.393] [error ] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:23:27.394] [error ] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:23:27.396] [error ] [nspeng ] [ 4336:20200] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:23:27.396] [error ] [nspeng ] [ 4336:20200] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:23:27.397] [info ] [nspeng ] [ 4336:20200] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:24:37.823] [info ] [nspeng ] [ 4336:20200] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:24:37.823] [info ] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:24:37.823] [warning] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:24:37.842] [error ] [nspeng ] [ 4336:20200] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:24:37.842] [error ] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:24:37.843] [error ] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:24:37.844] [error ] [nspeng ] [ 4336:20200] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:24:37.845] [warning] [nspeng ] [ 4336:20200] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:24:37.845] [info ] [nspeng ] [ 4336:20200] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:24:37.845] [info ] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:24:37.845] [warning] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:24:37.857] [error ] [nspeng ] [ 4336:20200] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:24:37.857] [error ] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:24:37.858] [error ] [nspeng ] [ 4336:20200] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:24:37.859] [error ] [nspeng ] [ 4336:20200] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:24:37.860] [error ] [nspeng ] [ 4336:20200] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:24:37.860] [info ] [nspeng ] [ 4336:20200] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:33:06.488] [info ] [nspeng ] [ 4336:24084] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:33:06.488] [info ] [nspeng ] [ 4336:24084] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:33:06.488] [warning] [nspeng ] [ 4336:24084] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:33:06.509] [error ] [nspeng ] [ 4336:24084] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:33:06.510] [error ] [nspeng ] [ 4336:24084] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:33:06.511] [error ] [nspeng ] [ 4336:24084] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:33:06.512] [error ] [nspeng ] [ 4336:24084] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:33:06.513] [warning] [nspeng ] [ 4336:24084] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:33:06.513] [info ] [nspeng ] [ 4336:24084] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:33:06.513] [info ] [nspeng ] [ 4336:24084] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:33:06.513] [warning] [nspeng ] [ 4336:24084] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:33:06.526] [error ] [nspeng ] [ 4336:24084] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:33:06.527] [error ] [nspeng ] [ 4336:24084] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:33:06.528] [error ] [nspeng ] [ 4336:24084] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:33:06.530] [error ] [nspeng ] [ 4336:24084] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:33:06.530] [error ] [nspeng ] [ 4336:24084] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:33:06.531] [info ] [nspeng ] [ 4336:24084] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:58:51.578] [info ] [nspeng ] [ 4336: 6808] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:51.579] [info ] [nspeng ] [ 4336: 6808] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:51.579] [warning] [nspeng ] [ 4336: 6808] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:51.601] [error ] [nspeng ] [ 4336: 6808] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:51.601] [error ] [nspeng ] [ 4336: 6808] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:51.602] [error ] [nspeng ] [ 4336: 6808] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:51.603] [error ] [nspeng ] [ 4336: 6808] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:51.604] [warning] [nspeng ] [ 4336: 6808] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:51.604] [info ] [nspeng ] [ 4336: 6808] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:51.604] [info ] [nspeng ] [ 4336: 6808] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:51.604] [warning] [nspeng ] [ 4336: 6808] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:51.616] [error ] [nspeng ] [ 4336: 6808] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:51.616] [error ] [nspeng ] [ 4336: 6808] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:51.617] [error ] [nspeng ] [ 4336: 6808] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:51.618] [error ] [nspeng ] [ 4336: 6808] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:58:51.619] [error ] [nspeng ] [ 4336: 6808] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:58:51.619] [info ] [nspeng ] [ 4336: 6808] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:58:52.230] [info ] [nspeng ] [ 4336:16792] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:52.230] [info ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:52.230] [warning] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:52.247] [error ] [nspeng ] [ 4336:16792] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:52.248] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:52.249] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:52.250] [error ] [nspeng ] [ 4336:16792] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:52.251] [warning] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:52.251] [info ] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:52.251] [info ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:52.251] [warning] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:52.266] [error ] [nspeng ] [ 4336:16792] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:52.266] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:52.267] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:52.268] [error ] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:58:52.269] [error ] [nspeng ] [ 4336:16792] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:58:52.270] [info ] [nspeng ] [ 4336:16792] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:58:52.275] [info ] [nspeng ] [ 4336:16792] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:52.275] [info ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:52.275] [warning] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:52.294] [error ] [nspeng ] [ 4336:16792] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:52.295] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:52.296] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:52.297] [error ] [nspeng ] [ 4336:16792] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:52.298] [warning] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:52.298] [info ] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:52.298] [info ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:52.298] [warning] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:52.315] [error ] [nspeng ] [ 4336:16792] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:52.315] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:52.316] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:52.317] [error ] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:58:52.318] [error ] [nspeng ] [ 4336:16792] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:58:52.319] [info ] [nspeng ] [ 4336:16792] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:58:52.323] [info ] [nspeng ] [ 4336:16792] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:52.327] [info ] [nspeng ] [ 4336:16792] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-06 02:58:52.331] [info ] [nspeng ] [ 4336:16792] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-06 02:58:52.334] [info ] [nspeng ] [ 4336:16792] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-06 02:58:52.338] [info ] [nspeng ] [ 4336:16792] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-06 02:58:52.342] [info ] [nspeng ] [ 4336:16792] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-06 02:58:52.345] [info ] [nspeng ] [ 4336:16792] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-06 02:58:52.346] [info ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:52.346] [warning] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:52.361] [error ] [nspeng ] [ 4336:16792] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:52.362] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:52.363] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:52.363] [error ] [nspeng ] [ 4336:16792] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:52.364] [warning] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:52.364] [info ] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:52.365] [info ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:52.365] [warning] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:52.380] [error ] [nspeng ] [ 4336:16792] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:52.381] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:52.382] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:52.383] [error ] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-06 02:58:52.388] [info ] [nspeng ] [ 4336:16792] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-06 02:58:52.391] [info ] [nspeng ] [ 4336:16792] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-06 02:58:52.395] [info ] [nspeng ] [ 4336:16792] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-06 02:58:52.398] [info ] [nspeng ] [ 4336:16792] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-06 02:58:52.402] [info ] [nspeng ] [ 4336:16792] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-06 02:58:52.406] [info ] [nspeng ] [ 4336:16792] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-06 02:58:52.407] [info ] [nspeng ] [ 4336:16792] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050602585200.ncl' [2025-05-06 02:58:52.407] [error ] [nspeng ] [ 4336:16792] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050602585200.ncl [2025-05-06 02:58:52.408] [info ] [nspeng ] [ 4336:16792] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050602585200.ncl' [2025-05-06 02:58:52.409] [info ] [nspeng ] [ 4336:16792] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-06 02:58:52.409] [info ] [nspeng ] [ 4336:16792] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-06 02:58:52.955] [info ] [nspeng ] [ 4336:23244] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:52.955] [info ] [nspeng ] [ 4336:23244] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:52.956] [warning] [nspeng ] [ 4336:23244] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:52.977] [error ] [nspeng ] [ 4336:23244] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:52.978] [error ] [nspeng ] [ 4336:23244] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:52.979] [error ] [nspeng ] [ 4336:23244] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:52.980] [error ] [nspeng ] [ 4336:23244] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:52.981] [warning] [nspeng ] [ 4336:23244] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:52.981] [info ] [nspeng ] [ 4336:23244] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:52.981] [info ] [nspeng ] [ 4336:23244] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:52.981] [warning] [nspeng ] [ 4336:23244] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:52.999] [error ] [nspeng ] [ 4336:23244] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:52.999] [error ] [nspeng ] [ 4336:23244] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.000] [error ] [nspeng ] [ 4336:23244] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.001] [error ] [nspeng ] [ 4336:23244] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:58:53.002] [error ] [nspeng ] [ 4336:23244] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:58:53.002] [info ] [nspeng ] [ 4336:23244] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:58:53.008] [info ] [nspeng ] [ 4336:16792] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:53.008] [info ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.008] [warning] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.027] [error ] [nspeng ] [ 4336:16792] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.028] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.028] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.029] [error ] [nspeng ] [ 4336:16792] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:53.030] [warning] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:53.030] [info ] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:53.030] [info ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.031] [warning] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.047] [error ] [nspeng ] [ 4336:16792] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.049] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.050] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.051] [error ] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:58:53.051] [error ] [nspeng ] [ 4336:16792] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:58:53.052] [info ] [nspeng ] [ 4336:16792] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:58:53.440] [info ] [nspeng ] [ 4336:21952] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:53.440] [info ] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.440] [warning] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.454] [error ] [nspeng ] [ 4336:21952] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.455] [error ] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.456] [error ] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.457] [error ] [nspeng ] [ 4336:21952] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:53.458] [warning] [nspeng ] [ 4336:21952] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:53.458] [info ] [nspeng ] [ 4336:21952] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:53.458] [info ] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.458] [warning] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.473] [error ] [nspeng ] [ 4336:21952] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.474] [error ] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.475] [error ] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.476] [error ] [nspeng ] [ 4336:21952] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:58:53.476] [error ] [nspeng ] [ 4336:21952] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:58:53.477] [info ] [nspeng ] [ 4336:21952] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:58:53.507] [info ] [nspeng ] [ 4336:21952] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:53.507] [info ] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.507] [warning] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.526] [error ] [nspeng ] [ 4336:21952] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.527] [error ] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.528] [error ] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.529] [error ] [nspeng ] [ 4336:21952] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:53.530] [warning] [nspeng ] [ 4336:21952] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:53.530] [info ] [nspeng ] [ 4336:21952] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:53.530] [info ] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.530] [warning] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.548] [error ] [nspeng ] [ 4336:21952] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.549] [error ] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.550] [error ] [nspeng ] [ 4336:21952] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.552] [error ] [nspeng ] [ 4336:21952] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:58:53.552] [error ] [nspeng ] [ 4336:21952] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:58:53.557] [info ] [nspeng ] [ 4336:21952] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:58:53.564] [info ] [nspeng ] [ 4336:16792] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:53.564] [info ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.564] [warning] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.588] [error ] [nspeng ] [ 4336:16792] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.588] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.589] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.590] [error ] [nspeng ] [ 4336:16792] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:53.591] [warning] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:53.591] [info ] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:53.591] [info ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.591] [warning] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.608] [error ] [nspeng ] [ 4336:16792] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.609] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.610] [error ] [nspeng ] [ 4336:16792] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.611] [error ] [nspeng ] [ 4336:16792] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:58:53.612] [error ] [nspeng ] [ 4336:16792] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:58:53.612] [info ] [nspeng ] [ 4336:16792] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:58:53.618] [info ] [nspeng ] [ 4336: 2900] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:53.618] [info ] [nspeng ] [ 4336: 2900] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.618] [warning] [nspeng ] [ 4336: 2900] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.647] [error ] [nspeng ] [ 4336: 2900] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.648] [error ] [nspeng ] [ 4336: 2900] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.649] [error ] [nspeng ] [ 4336: 2900] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.651] [error ] [nspeng ] [ 4336: 2900] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:53.652] [warning] [nspeng ] [ 4336: 2900] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:53.652] [info ] [nspeng ] [ 4336: 2900] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:53.652] [info ] [nspeng ] [ 4336: 2900] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.652] [warning] [nspeng ] [ 4336: 2900] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.682] [error ] [nspeng ] [ 4336: 2900] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.683] [error ] [nspeng ] [ 4336: 2900] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.683] [error ] [nspeng ] [ 4336: 2900] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.684] [error ] [nspeng ] [ 4336: 2900] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:58:53.685] [error ] [nspeng ] [ 4336: 2900] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:58:53.686] [info ] [nspeng ] [ 4336: 2900] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:58:53.693] [info ] [nspeng ] [ 4336:19484] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:53.693] [info ] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.693] [warning] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.721] [error ] [nspeng ] [ 4336:19484] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.722] [error ] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.723] [error ] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.724] [error ] [nspeng ] [ 4336:19484] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:53.725] [warning] [nspeng ] [ 4336:19484] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:53.725] [info ] [nspeng ] [ 4336:19484] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:53.725] [info ] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.725] [warning] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.748] [error ] [nspeng ] [ 4336:19484] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.749] [error ] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.750] [error ] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.752] [error ] [nspeng ] [ 4336:19484] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:58:53.752] [error ] [nspeng ] [ 4336:19484] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:58:53.753] [info ] [nspeng ] [ 4336:19484] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:58:53.758] [info ] [nspeng ] [ 4336:19484] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:53.762] [info ] [nspeng ] [ 4336:19484] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-06 02:58:53.766] [info ] [nspeng ] [ 4336:19484] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-06 02:58:53.770] [info ] [nspeng ] [ 4336:19484] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-06 02:58:53.774] [info ] [nspeng ] [ 4336:19484] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-06 02:58:53.778] [info ] [nspeng ] [ 4336:19484] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-06 02:58:53.782] [info ] [nspeng ] [ 4336:19484] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-06 02:58:53.783] [info ] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.783] [warning] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.807] [error ] [nspeng ] [ 4336:19484] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.808] [error ] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.809] [error ] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.810] [error ] [nspeng ] [ 4336:19484] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:53.811] [warning] [nspeng ] [ 4336:19484] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:53.811] [info ] [nspeng ] [ 4336:19484] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:53.811] [info ] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.812] [warning] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.833] [error ] [nspeng ] [ 4336:19484] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.834] [error ] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.835] [error ] [nspeng ] [ 4336:19484] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.836] [error ] [nspeng ] [ 4336:19484] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-06 02:58:53.841] [info ] [nspeng ] [ 4336:19484] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-06 02:58:53.845] [info ] [nspeng ] [ 4336:19484] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-06 02:58:53.848] [info ] [nspeng ] [ 4336:19484] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-06 02:58:53.852] [info ] [nspeng ] [ 4336:19484] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-06 02:58:53.856] [info ] [nspeng ] [ 4336:19484] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-06 02:58:53.859] [info ] [nspeng ] [ 4336:19484] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-06 02:58:53.860] [info ] [nspeng ] [ 4336:19484] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050602585300.ncl' [2025-05-06 02:58:53.860] [error ] [nspeng ] [ 4336:19484] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050602585300.ncl [2025-05-06 02:58:53.861] [info ] [nspeng ] [ 4336:19484] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050602585300.ncl' [2025-05-06 02:58:53.861] [info ] [nspeng ] [ 4336:19484] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-06 02:58:53.862] [info ] [nspeng ] [ 4336:19484] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-06 02:58:53.878] [info ] [nspeng ] [ 4336:21596] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:53.878] [info ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.878] [warning] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.898] [error ] [nspeng ] [ 4336:21596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.899] [error ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.900] [error ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.900] [error ] [nspeng ] [ 4336:21596] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:53.901] [warning] [nspeng ] [ 4336:21596] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:53.901] [info ] [nspeng ] [ 4336:21596] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:53.902] [info ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.902] [warning] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.925] [error ] [nspeng ] [ 4336:21596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.926] [error ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.927] [error ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.928] [error ] [nspeng ] [ 4336:21596] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:58:53.928] [error ] [nspeng ] [ 4336:21596] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:58:53.929] [info ] [nspeng ] [ 4336:21596] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:58:53.935] [info ] [nspeng ] [ 4336:21596] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:53.935] [info ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.935] [warning] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.950] [error ] [nspeng ] [ 4336:21596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.951] [error ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.952] [error ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.953] [error ] [nspeng ] [ 4336:21596] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:53.954] [warning] [nspeng ] [ 4336:21596] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:53.954] [info ] [nspeng ] [ 4336:21596] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:53.954] [info ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:53.954] [warning] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:53.970] [error ] [nspeng ] [ 4336:21596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:53.971] [error ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:53.972] [error ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:53.973] [error ] [nspeng ] [ 4336:21596] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 02:58:53.973] [error ] [nspeng ] [ 4336:21596] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 02:58:53.974] [info ] [nspeng ] [ 4336:21596] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 02:58:53.979] [info ] [nspeng ] [ 4336:21596] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 02:58:53.983] [info ] [nspeng ] [ 4336:21596] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-06 02:58:53.987] [info ] [nspeng ] [ 4336:21596] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-06 02:58:53.990] [info ] [nspeng ] [ 4336:21596] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-06 02:58:53.994] [info ] [nspeng ] [ 4336:21596] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-06 02:58:53.998] [info ] [nspeng ] [ 4336:21596] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-06 02:58:54.001] [info ] [nspeng ] [ 4336:21596] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-06 02:58:54.001] [info ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:54.002] [warning] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:54.017] [error ] [nspeng ] [ 4336:21596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:54.018] [error ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:54.019] [error ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:54.020] [error ] [nspeng ] [ 4336:21596] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 02:58:54.021] [warning] [nspeng ] [ 4336:21596] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 02:58:54.021] [info ] [nspeng ] [ 4336:21596] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 02:58:54.021] [info ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 02:58:54.021] [warning] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 02:58:54.036] [error ] [nspeng ] [ 4336:21596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 02:58:54.037] [error ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 02:58:54.038] [error ] [nspeng ] [ 4336:21596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 02:58:54.039] [error ] [nspeng ] [ 4336:21596] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-06 02:58:54.044] [info ] [nspeng ] [ 4336:21596] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-06 02:58:54.048] [info ] [nspeng ] [ 4336:21596] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-06 02:58:54.052] [info ] [nspeng ] [ 4336:21596] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-06 02:58:54.056] [info ] [nspeng ] [ 4336:21596] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-06 02:58:54.060] [info ] [nspeng ] [ 4336:21596] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-06 02:58:54.063] [info ] [nspeng ] [ 4336:21596] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-06 02:58:54.064] [info ] [nspeng ] [ 4336:21596] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050602585300.ncl' [2025-05-06 02:58:54.064] [error ] [nspeng ] [ 4336:21596] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050602585300.ncl [2025-05-06 02:58:54.065] [info ] [nspeng ] [ 4336:21596] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050602585300.ncl' [2025-05-06 02:58:54.065] [info ] [nspeng ] [ 4336:21596] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-06 02:58:54.065] [info ] [nspeng ] [ 4336:21596] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-06 04:05:05.017] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 04:05:05.017] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 04:05:05.017] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 04:05:05.029] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 04:05:05.037] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 04:05:05.040] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 04:05:05.046] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 04:05:05.047] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 04:05:05.047] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 04:05:05.047] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 04:05:05.047] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 04:05:05.060] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 04:05:05.060] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 04:05:05.061] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 04:05:05.062] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 04:05:05.062] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 04:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 04:05:05.067] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 04:05:05.071] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-06 04:05:05.075] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-06 04:05:05.079] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-06 04:05:05.082] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-06 04:05:05.086] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-06 04:05:05.089] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-06 04:05:05.089] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 04:05:05.089] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 04:05:05.102] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 04:05:05.102] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 04:05:05.103] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 04:05:05.104] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 04:05:05.105] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 04:05:05.105] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 04:05:05.105] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 04:05:05.105] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 04:05:05.117] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 04:05:05.117] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 04:05:05.118] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 04:05:05.119] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-06 04:05:05.123] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-06 04:05:05.126] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-06 04:05:05.129] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-06 04:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-06 04:05:05.135] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-06 04:05:05.138] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-06 04:05:05.139] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050604050500.ncl' [2025-05-06 04:05:05.139] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050604050500.ncl [2025-05-06 04:05:05.140] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050604050500.ncl' [2025-05-06 04:05:05.140] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-06 04:05:05.140] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-06 07:27:16.458] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 07:27:16.458] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 07:27:16.458] [warning] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 07:27:16.472] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 07:27:16.473] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 07:27:16.473] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 07:27:16.474] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 07:27:16.475] [warning] [nspeng ] [ 4336: 8756] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 07:27:16.475] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 07:27:16.475] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 07:27:16.475] [warning] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 07:27:16.495] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 07:27:16.496] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 07:27:16.497] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 07:27:16.498] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 07:27:16.498] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 07:27:16.499] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 07:27:16.504] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 07:27:16.504] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 07:27:16.504] [warning] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 07:27:16.517] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 07:27:16.518] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 07:27:16.519] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 07:27:16.520] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 07:27:16.521] [warning] [nspeng ] [ 4336: 8756] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 07:27:16.521] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 07:27:16.521] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 07:27:16.521] [warning] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 07:27:16.536] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 07:27:16.536] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 07:27:16.537] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 07:27:16.538] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 07:27:16.538] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 07:27:16.539] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 07:27:16.544] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 07:27:16.547] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-06 07:27:16.551] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-06 07:27:16.554] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-06 07:27:16.558] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-06 07:27:16.561] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-06 07:27:16.564] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-06 07:27:16.565] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 07:27:16.565] [warning] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 07:27:16.579] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 07:27:16.580] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 07:27:16.581] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 07:27:16.583] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 07:27:16.583] [warning] [nspeng ] [ 4336: 8756] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 07:27:16.583] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 07:27:16.584] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 07:27:16.584] [warning] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 07:27:16.597] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 07:27:16.597] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 07:27:16.598] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 07:27:16.599] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-06 07:27:16.604] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-06 07:27:16.608] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-06 07:27:16.612] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-06 07:27:16.617] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-06 07:27:16.620] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-06 07:27:16.624] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-06 07:27:16.625] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050607271600.ncl' [2025-05-06 07:27:16.625] [error ] [nspeng ] [ 4336: 8756] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050607271600.ncl [2025-05-06 07:27:16.626] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050607271600.ncl' [2025-05-06 07:27:16.626] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-06 07:27:16.626] [info ] [nspeng ] [ 4336: 8756] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-06 07:27:39.143] [info ] [nspeng ] [ 4336:12156] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 07:27:39.143] [info ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 07:27:39.143] [warning] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 07:27:39.174] [error ] [nspeng ] [ 4336:12156] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 07:27:39.175] [error ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 07:27:39.176] [error ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 07:27:39.177] [error ] [nspeng ] [ 4336:12156] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 07:27:39.178] [warning] [nspeng ] [ 4336:12156] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 07:27:39.178] [info ] [nspeng ] [ 4336:12156] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 07:27:39.178] [info ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 07:27:39.179] [warning] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 07:27:39.196] [error ] [nspeng ] [ 4336:12156] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 07:27:39.197] [error ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 07:27:39.197] [error ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 07:27:39.198] [error ] [nspeng ] [ 4336:12156] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 07:27:39.199] [error ] [nspeng ] [ 4336:12156] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 07:27:39.200] [info ] [nspeng ] [ 4336:12156] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 07:27:39.206] [info ] [nspeng ] [ 4336:12156] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 07:27:39.206] [info ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 07:27:39.206] [warning] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 07:27:39.221] [error ] [nspeng ] [ 4336:12156] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 07:27:39.222] [error ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 07:27:39.223] [error ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 07:27:39.224] [error ] [nspeng ] [ 4336:12156] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 07:27:39.225] [warning] [nspeng ] [ 4336:12156] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 07:27:39.225] [info ] [nspeng ] [ 4336:12156] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 07:27:39.225] [info ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 07:27:39.225] [warning] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 07:27:39.242] [error ] [nspeng ] [ 4336:12156] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 07:27:39.243] [error ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 07:27:39.244] [error ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 07:27:39.245] [error ] [nspeng ] [ 4336:12156] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 07:27:39.246] [error ] [nspeng ] [ 4336:12156] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 07:27:39.247] [info ] [nspeng ] [ 4336:12156] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 07:27:39.252] [info ] [nspeng ] [ 4336:12156] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 07:27:39.256] [info ] [nspeng ] [ 4336:12156] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-06 07:27:39.261] [info ] [nspeng ] [ 4336:12156] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-06 07:27:39.265] [info ] [nspeng ] [ 4336:12156] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-06 07:27:39.269] [info ] [nspeng ] [ 4336:12156] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-06 07:27:39.276] [info ] [nspeng ] [ 4336:12156] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-06 07:27:39.280] [info ] [nspeng ] [ 4336:12156] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-06 07:27:39.280] [info ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 07:27:39.280] [warning] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 07:27:39.298] [error ] [nspeng ] [ 4336:12156] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 07:27:39.300] [error ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 07:27:39.300] [error ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 07:27:39.301] [error ] [nspeng ] [ 4336:12156] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 07:27:39.302] [warning] [nspeng ] [ 4336:12156] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 07:27:39.302] [info ] [nspeng ] [ 4336:12156] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 07:27:39.303] [info ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 07:27:39.303] [warning] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 07:27:39.324] [error ] [nspeng ] [ 4336:12156] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 07:27:39.324] [error ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 07:27:39.325] [error ] [nspeng ] [ 4336:12156] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 07:27:39.326] [error ] [nspeng ] [ 4336:12156] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-06 07:27:39.331] [info ] [nspeng ] [ 4336:12156] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-06 07:27:39.336] [info ] [nspeng ] [ 4336:12156] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-06 07:27:39.340] [info ] [nspeng ] [ 4336:12156] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-06 07:27:39.345] [info ] [nspeng ] [ 4336:12156] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-06 07:27:39.350] [info ] [nspeng ] [ 4336:12156] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-06 07:27:39.354] [info ] [nspeng ] [ 4336:12156] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-06 07:27:39.355] [info ] [nspeng ] [ 4336:12156] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050607273900.ncl' [2025-05-06 07:27:39.355] [error ] [nspeng ] [ 4336:12156] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050607273900.ncl [2025-05-06 07:27:39.356] [info ] [nspeng ] [ 4336:12156] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050607273900.ncl' [2025-05-06 07:27:39.356] [info ] [nspeng ] [ 4336:12156] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-06 07:27:39.356] [info ] [nspeng ] [ 4336:12156] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-06 07:37:28.033] [info ] [nspeng ] [ 4336:19796] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 07:37:28.033] [info ] [nspeng ] [ 4336:19796] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 07:37:28.033] [warning] [nspeng ] [ 4336:19796] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 07:37:28.045] [error ] [nspeng ] [ 4336:19796] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 07:37:28.045] [error ] [nspeng ] [ 4336:19796] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 07:37:28.046] [error ] [nspeng ] [ 4336:19796] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 07:37:28.047] [error ] [nspeng ] [ 4336:19796] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 07:37:28.048] [warning] [nspeng ] [ 4336:19796] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 07:37:28.048] [info ] [nspeng ] [ 4336:19796] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 07:37:28.048] [info ] [nspeng ] [ 4336:19796] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 07:37:28.048] [warning] [nspeng ] [ 4336:19796] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 07:37:28.061] [error ] [nspeng ] [ 4336:19796] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 07:37:28.062] [error ] [nspeng ] [ 4336:19796] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 07:37:28.063] [error ] [nspeng ] [ 4336:19796] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 07:37:28.063] [error ] [nspeng ] [ 4336:19796] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 07:37:28.064] [error ] [nspeng ] [ 4336:19796] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 07:37:28.065] [info ] [nspeng ] [ 4336:19796] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 08:01:04.336] [info ] [nspeng ] [ 4336:16776] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 08:01:04.336] [info ] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 08:01:04.336] [warning] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 08:01:04.349] [error ] [nspeng ] [ 4336:16776] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 08:01:04.350] [error ] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 08:01:04.351] [error ] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 08:01:04.352] [error ] [nspeng ] [ 4336:16776] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 08:01:04.352] [warning] [nspeng ] [ 4336:16776] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 08:01:04.352] [info ] [nspeng ] [ 4336:16776] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 08:01:04.353] [info ] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 08:01:04.353] [warning] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 08:01:04.364] [error ] [nspeng ] [ 4336:16776] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 08:01:04.365] [error ] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 08:01:04.366] [error ] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 08:01:04.366] [error ] [nspeng ] [ 4336:16776] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 08:01:04.367] [error ] [nspeng ] [ 4336:16776] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 08:01:04.368] [info ] [nspeng ] [ 4336:16776] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 08:05:05.011] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 08:05:05.012] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 08:05:05.012] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 08:05:05.034] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 08:05:05.050] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 08:05:05.051] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 08:05:05.052] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 08:05:05.052] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 08:05:05.052] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 08:05:05.053] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 08:05:05.053] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 08:05:05.066] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 08:05:05.066] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 08:05:05.067] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 08:05:05.068] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 08:05:05.068] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 08:05:05.069] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 08:05:05.073] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 08:05:05.076] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-06 08:05:05.079] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-06 08:05:05.083] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-06 08:05:05.086] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-06 08:05:05.089] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-06 08:05:05.092] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-06 08:05:05.092] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 08:05:05.092] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 08:05:05.104] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 08:05:05.104] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 08:05:05.105] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 08:05:05.107] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 08:05:05.107] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 08:05:05.107] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 08:05:05.107] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 08:05:05.107] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 08:05:05.119] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 08:05:05.119] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 08:05:05.120] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 08:05:05.122] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-06 08:05:05.126] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-06 08:05:05.130] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-06 08:05:05.133] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-06 08:05:05.136] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-06 08:05:05.138] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-06 08:05:05.141] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-06 08:05:05.142] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050608050500.ncl' [2025-05-06 08:05:05.142] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050608050500.ncl [2025-05-06 08:05:05.143] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050608050500.ncl' [2025-05-06 08:05:05.143] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-06 08:05:05.143] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-06 08:15:05.658] [info ] [nspeng ] [ 4336:23376] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 08:15:05.658] [info ] [nspeng ] [ 4336:23376] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 08:15:05.658] [warning] [nspeng ] [ 4336:23376] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 08:15:05.670] [error ] [nspeng ] [ 4336:23376] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 08:15:05.670] [error ] [nspeng ] [ 4336:23376] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 08:15:05.671] [error ] [nspeng ] [ 4336:23376] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 08:15:05.672] [error ] [nspeng ] [ 4336:23376] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 08:15:05.673] [warning] [nspeng ] [ 4336:23376] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 08:15:05.673] [info ] [nspeng ] [ 4336:23376] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 08:15:05.673] [info ] [nspeng ] [ 4336:23376] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 08:15:05.673] [warning] [nspeng ] [ 4336:23376] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 08:15:05.684] [error ] [nspeng ] [ 4336:23376] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 08:15:05.685] [error ] [nspeng ] [ 4336:23376] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 08:15:05.685] [error ] [nspeng ] [ 4336:23376] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 08:15:05.687] [error ] [nspeng ] [ 4336:23376] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 08:15:05.687] [error ] [nspeng ] [ 4336:23376] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 08:15:05.688] [info ] [nspeng ] [ 4336:23376] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 12:05:05.015] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 12:05:05.015] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 12:05:05.015] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 12:05:05.028] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 12:05:05.029] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 12:05:05.030] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 12:05:05.031] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 12:05:05.032] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 12:05:05.032] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 12:05:05.032] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 12:05:05.032] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 12:05:05.043] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 12:05:05.044] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 12:05:05.044] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 12:05:05.045] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 12:05:05.046] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 12:05:05.047] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 12:05:05.051] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 12:05:05.054] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-06 12:05:05.058] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-06 12:05:05.061] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-06 12:05:05.065] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-06 12:05:05.068] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-06 12:05:05.071] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-06 12:05:05.071] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 12:05:05.072] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 12:05:05.084] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 12:05:05.085] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 12:05:05.086] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 12:05:05.086] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 12:05:05.087] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 12:05:05.088] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 12:05:05.088] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 12:05:05.088] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 12:05:05.101] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 12:05:05.101] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 12:05:05.102] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 12:05:05.103] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-06 12:05:05.107] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-06 12:05:05.111] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-06 12:05:05.114] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-06 12:05:05.117] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-06 12:05:05.119] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-06 12:05:05.122] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-06 12:05:05.123] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050612050500.ncl' [2025-05-06 12:05:05.123] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050612050500.ncl [2025-05-06 12:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050612050500.ncl' [2025-05-06 12:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-06 12:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-06 16:05:05.009] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 16:05:05.009] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 16:05:05.009] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 16:05:05.023] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 16:05:05.024] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 16:05:05.025] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 16:05:05.026] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 16:05:05.026] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 16:05:05.026] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 16:05:05.027] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 16:05:05.027] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 16:05:05.042] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 16:05:05.042] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 16:05:05.043] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 16:05:05.044] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 16:05:05.045] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 16:05:05.045] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 16:05:05.049] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 16:05:05.053] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-06 16:05:05.057] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-06 16:05:05.060] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-06 16:05:05.064] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-06 16:05:05.068] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-06 16:05:05.071] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-06 16:05:05.072] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 16:05:05.072] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 16:05:05.084] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 16:05:05.085] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 16:05:05.085] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 16:05:05.086] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 16:05:05.087] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 16:05:05.087] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 16:05:05.087] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 16:05:05.088] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 16:05:05.100] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 16:05:05.101] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 16:05:05.101] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 16:05:05.102] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-06 16:05:05.107] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-06 16:05:05.111] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-06 16:05:05.114] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-06 16:05:05.118] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-06 16:05:05.122] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-06 16:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-06 16:05:05.126] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050616050500.ncl' [2025-05-06 16:05:05.126] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050616050500.ncl [2025-05-06 16:05:05.127] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050616050500.ncl' [2025-05-06 16:05:05.127] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-06 16:05:05.127] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-06 18:29:29.492] [info ] [nspeng ] [ 4336:25500] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 18:29:29.493] [info ] [nspeng ] [ 4336:25500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 18:29:29.493] [warning] [nspeng ] [ 4336:25500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 18:29:29.509] [error ] [nspeng ] [ 4336:25500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 18:29:29.511] [error ] [nspeng ] [ 4336:25500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 18:29:29.511] [error ] [nspeng ] [ 4336:25500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 18:29:29.512] [error ] [nspeng ] [ 4336:25500] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 18:29:29.513] [warning] [nspeng ] [ 4336:25500] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 18:29:29.513] [info ] [nspeng ] [ 4336:25500] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 18:29:29.513] [info ] [nspeng ] [ 4336:25500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 18:29:29.513] [warning] [nspeng ] [ 4336:25500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 18:29:29.527] [error ] [nspeng ] [ 4336:25500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 18:29:29.528] [error ] [nspeng ] [ 4336:25500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 18:29:29.529] [error ] [nspeng ] [ 4336:25500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 18:29:29.530] [error ] [nspeng ] [ 4336:25500] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 18:29:29.531] [error ] [nspeng ] [ 4336:25500] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 18:29:29.531] [info ] [nspeng ] [ 4336:25500] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 18:52:54.557] [info ] [nspeng ] [ 4336: 3096] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 18:52:54.557] [info ] [nspeng ] [ 4336: 3096] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 18:52:54.557] [warning] [nspeng ] [ 4336: 3096] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 18:52:54.572] [error ] [nspeng ] [ 4336: 3096] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 18:52:54.573] [error ] [nspeng ] [ 4336: 3096] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 18:52:54.574] [error ] [nspeng ] [ 4336: 3096] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 18:52:54.575] [error ] [nspeng ] [ 4336: 3096] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 18:52:54.576] [warning] [nspeng ] [ 4336: 3096] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 18:52:54.576] [info ] [nspeng ] [ 4336: 3096] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 18:52:54.576] [info ] [nspeng ] [ 4336: 3096] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 18:52:54.576] [warning] [nspeng ] [ 4336: 3096] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 18:52:54.590] [error ] [nspeng ] [ 4336: 3096] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 18:52:54.591] [error ] [nspeng ] [ 4336: 3096] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 18:52:54.591] [error ] [nspeng ] [ 4336: 3096] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 18:52:54.592] [error ] [nspeng ] [ 4336: 3096] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 18:52:54.593] [error ] [nspeng ] [ 4336: 3096] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 18:52:54.594] [info ] [nspeng ] [ 4336: 3096] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 20:05:05.006] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 20:05:05.006] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 20:05:05.006] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 20:05:05.021] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 20:05:05.022] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 20:05:05.023] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 20:05:05.024] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 20:05:05.024] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 20:05:05.025] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 20:05:05.025] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 20:05:05.025] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 20:05:05.038] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 20:05:05.038] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 20:05:05.039] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 20:05:05.040] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 20:05:05.041] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 20:05:05.042] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-06 20:05:05.046] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 20:05:05.050] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-06 20:05:05.054] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-06 20:05:05.058] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-06 20:05:05.062] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-06 20:05:05.066] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-06 20:05:05.070] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-06 20:05:05.070] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 20:05:05.070] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 20:05:05.085] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 20:05:05.086] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 20:05:05.087] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 20:05:05.088] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 20:05:05.089] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 20:05:05.089] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 20:05:05.089] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 20:05:05.089] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 20:05:05.105] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 20:05:05.105] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 20:05:05.106] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 20:05:05.107] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-06 20:05:05.112] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-06 20:05:05.115] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-06 20:05:05.119] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-06 20:05:05.123] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-06 20:05:05.127] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-06 20:05:05.130] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-06 20:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050620050500.ncl' [2025-05-06 20:05:05.132] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050620050500.ncl [2025-05-06 20:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050620050500.ncl' [2025-05-06 20:05:05.133] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-06 20:05:05.133] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-06 22:03:18.560] [info ] [nspeng ] [ 4336:16512] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-06 22:03:18.560] [info ] [nspeng ] [ 4336:16512] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 22:03:18.560] [warning] [nspeng ] [ 4336:16512] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 22:03:18.576] [error ] [nspeng ] [ 4336:16512] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 22:03:18.577] [error ] [nspeng ] [ 4336:16512] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 22:03:18.578] [error ] [nspeng ] [ 4336:16512] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 22:03:18.579] [error ] [nspeng ] [ 4336:16512] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-06 22:03:18.579] [warning] [nspeng ] [ 4336:16512] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-06 22:03:18.579] [info ] [nspeng ] [ 4336:16512] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-06 22:03:18.580] [info ] [nspeng ] [ 4336:16512] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-06 22:03:18.580] [warning] [nspeng ] [ 4336:16512] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-06 22:03:18.595] [error ] [nspeng ] [ 4336:16512] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-06 22:03:18.596] [error ] [nspeng ] [ 4336:16512] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-06 22:03:18.597] [error ] [nspeng ] [ 4336:16512] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-06 22:03:18.598] [error ] [nspeng ] [ 4336:16512] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-06 22:03:18.598] [error ] [nspeng ] [ 4336:16512] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-06 22:03:18.599] [info ] [nspeng ] [ 4336:16512] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:05:05.020] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:05:05.020] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:05:05.020] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:05:05.033] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:05:05.035] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:05:05.036] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:05:05.037] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:05:05.037] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:05:05.037] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:05:05.038] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:05:05.038] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:05:05.051] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:05:05.052] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:05:05.053] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:05:05.054] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:05:05.055] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:05:05.055] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:05:05.060] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:05:05.064] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-07 00:05:05.068] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-07 00:05:05.072] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-07 00:05:05.075] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-07 00:05:05.079] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-07 00:05:05.083] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-07 00:05:05.083] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:05:05.083] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:05:05.098] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:05:05.099] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:05:05.100] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:05:05.101] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:05:05.102] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:05:05.102] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:05:05.102] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:05:05.102] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:05:05.116] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:05:05.117] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:05:05.118] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:05:05.119] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-07 00:05:05.124] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-07 00:05:05.127] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-07 00:05:05.131] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-07 00:05:05.136] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-07 00:05:05.139] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-07 00:05:05.143] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-07 00:05:05.144] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700050500.ncl' [2025-05-07 00:05:05.144] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700050500.ncl [2025-05-07 00:05:05.145] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700050500.ncl' [2025-05-07 00:05:05.145] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-07 00:05:05.145] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-07 00:25:32.764] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:25:32.764] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:25:32.764] [warning] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:25:32.789] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:25:32.790] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:25:32.791] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:25:32.791] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:25:32.792] [warning] [nspeng ] [ 4336: 9720] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:25:32.792] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:25:32.792] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:25:32.792] [warning] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:25:32.809] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:25:32.810] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:25:32.810] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:25:32.812] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:25:32.813] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:25:32.813] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:25:32.818] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:25:32.819] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:25:32.819] [warning] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:25:32.832] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:25:32.833] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:25:32.834] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:25:32.835] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:25:32.836] [warning] [nspeng ] [ 4336: 9720] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:25:32.836] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:25:32.836] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:25:32.836] [warning] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:25:32.850] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:25:32.850] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:25:32.852] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:25:32.852] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:25:32.853] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:25:32.854] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:25:32.859] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:25:32.863] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-07 00:25:32.867] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-07 00:25:32.870] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-07 00:25:32.874] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-07 00:25:32.878] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-07 00:25:32.882] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-07 00:25:32.882] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:25:32.882] [warning] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:25:32.899] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:25:32.900] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:25:32.900] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:25:32.902] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:25:32.903] [warning] [nspeng ] [ 4336: 9720] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:25:32.903] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:25:32.904] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:25:32.904] [warning] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:25:32.919] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:25:32.919] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:25:32.920] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:25:32.921] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-07 00:25:32.926] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-07 00:25:32.932] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-07 00:25:32.935] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-07 00:25:32.939] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-07 00:25:32.942] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-07 00:25:32.946] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-07 00:25:32.947] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700253200.ncl' [2025-05-07 00:25:32.947] [error ] [nspeng ] [ 4336: 9720] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700253200.ncl [2025-05-07 00:25:32.948] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700253200.ncl' [2025-05-07 00:25:32.949] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-07 00:25:32.949] [info ] [nspeng ] [ 4336: 9720] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-07 00:34:40.185] [info ] [nspeng ] [ 4336:11956] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:34:40.186] [info ] [nspeng ] [ 4336:11956] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:34:40.186] [warning] [nspeng ] [ 4336:11956] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:34:40.202] [error ] [nspeng ] [ 4336:11956] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:34:40.203] [error ] [nspeng ] [ 4336:11956] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:34:40.204] [error ] [nspeng ] [ 4336:11956] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:34:40.205] [error ] [nspeng ] [ 4336:11956] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:34:40.206] [warning] [nspeng ] [ 4336:11956] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:34:40.206] [info ] [nspeng ] [ 4336:11956] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:34:40.206] [info ] [nspeng ] [ 4336:11956] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:34:40.206] [warning] [nspeng ] [ 4336:11956] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:34:40.224] [error ] [nspeng ] [ 4336:11956] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:34:40.225] [error ] [nspeng ] [ 4336:11956] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:34:40.225] [error ] [nspeng ] [ 4336:11956] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:34:40.226] [error ] [nspeng ] [ 4336:11956] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:34:40.227] [error ] [nspeng ] [ 4336:11956] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:34:40.228] [info ] [nspeng ] [ 4336:11956] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:37:24.901] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:24.901] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:24.901] [warning] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:24.931] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:24.931] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:24.933] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:24.934] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:24.935] [warning] [nspeng ] [ 4336: 1272] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:24.935] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:24.935] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:24.935] [warning] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:24.957] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:24.958] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:24.959] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:24.960] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:37:24.961] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:37:24.961] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:37:24.969] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:24.969] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:24.970] [warning] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:24.989] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:24.990] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:24.991] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:24.992] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:24.993] [warning] [nspeng ] [ 4336: 1272] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:24.993] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:24.993] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:24.994] [warning] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:25.014] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:25.015] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:25.016] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:25.016] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:37:25.017] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:37:25.018] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:37:25.024] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:25.028] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-07 00:37:25.034] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-07 00:37:25.038] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-07 00:37:25.042] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-07 00:37:25.047] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-07 00:37:25.051] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-07 00:37:25.051] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:25.051] [warning] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:25.070] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:25.071] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:25.071] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:25.073] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:25.074] [warning] [nspeng ] [ 4336: 1272] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:25.074] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:25.074] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:25.074] [warning] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:25.093] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:25.094] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:25.096] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:25.097] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-07 00:37:25.103] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-07 00:37:25.108] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-07 00:37:25.112] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-07 00:37:25.117] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-07 00:37:25.121] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-07 00:37:25.127] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-07 00:37:25.128] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700372500.ncl' [2025-05-07 00:37:25.128] [error ] [nspeng ] [ 4336: 1272] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700372500.ncl [2025-05-07 00:37:25.130] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700372500.ncl' [2025-05-07 00:37:25.130] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-07 00:37:25.130] [info ] [nspeng ] [ 4336: 1272] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-07 00:37:25.809] [info ] [nspeng ] [ 4336:27228] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:25.809] [info ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:25.809] [warning] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:25.852] [error ] [nspeng ] [ 4336:27228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:25.853] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:25.854] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:25.855] [error ] [nspeng ] [ 4336:27228] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:25.856] [warning] [nspeng ] [ 4336:27228] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:25.856] [info ] [nspeng ] [ 4336:27228] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:25.856] [info ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:25.856] [warning] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:25.880] [error ] [nspeng ] [ 4336:27228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:25.881] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:25.882] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:25.883] [error ] [nspeng ] [ 4336:27228] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:37:25.884] [error ] [nspeng ] [ 4336:27228] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:37:25.884] [info ] [nspeng ] [ 4336:27228] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:37:25.891] [info ] [nspeng ] [ 4336:12872] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:25.892] [info ] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:25.892] [warning] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:25.920] [error ] [nspeng ] [ 4336:12872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:25.921] [error ] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:25.922] [error ] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:25.922] [error ] [nspeng ] [ 4336:12872] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:25.923] [warning] [nspeng ] [ 4336:12872] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:25.923] [info ] [nspeng ] [ 4336:12872] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:25.923] [info ] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:25.923] [warning] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:25.946] [error ] [nspeng ] [ 4336:12872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:25.947] [error ] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:25.948] [error ] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:25.949] [error ] [nspeng ] [ 4336:12872] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:37:25.951] [error ] [nspeng ] [ 4336:12872] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:37:25.952] [info ] [nspeng ] [ 4336:12872] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:37:26.401] [info ] [nspeng ] [ 4336:24988] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:26.402] [info ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:26.402] [warning] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:26.441] [error ] [nspeng ] [ 4336:24988] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:26.442] [error ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:26.442] [error ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:26.443] [error ] [nspeng ] [ 4336:24988] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:26.445] [warning] [nspeng ] [ 4336:24988] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:26.445] [info ] [nspeng ] [ 4336:24988] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:26.445] [info ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:26.445] [warning] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:26.468] [error ] [nspeng ] [ 4336:24988] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:26.469] [error ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:26.470] [error ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:26.471] [error ] [nspeng ] [ 4336:24988] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:37:26.471] [error ] [nspeng ] [ 4336:24988] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:37:26.472] [info ] [nspeng ] [ 4336:24988] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:37:26.479] [info ] [nspeng ] [ 4336:12872] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:26.479] [info ] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:26.479] [warning] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:26.501] [error ] [nspeng ] [ 4336:12872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:26.502] [error ] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:26.503] [error ] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:26.504] [error ] [nspeng ] [ 4336:12872] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:26.505] [warning] [nspeng ] [ 4336:12872] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:26.505] [info ] [nspeng ] [ 4336:12872] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:26.505] [info ] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:26.505] [warning] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:26.526] [error ] [nspeng ] [ 4336:12872] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:26.527] [error ] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:26.528] [error ] [nspeng ] [ 4336:12872] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:26.529] [error ] [nspeng ] [ 4336:12872] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:37:26.530] [error ] [nspeng ] [ 4336:12872] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:37:26.531] [info ] [nspeng ] [ 4336:12872] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:37:26.538] [info ] [nspeng ] [ 4336:21320] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:26.538] [info ] [nspeng ] [ 4336:21320] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:26.538] [warning] [nspeng ] [ 4336:21320] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:26.567] [error ] [nspeng ] [ 4336:21320] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:26.568] [error ] [nspeng ] [ 4336:21320] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:26.569] [error ] [nspeng ] [ 4336:21320] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:26.570] [error ] [nspeng ] [ 4336:21320] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:26.570] [warning] [nspeng ] [ 4336:21320] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:26.570] [info ] [nspeng ] [ 4336:21320] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:26.571] [info ] [nspeng ] [ 4336:21320] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:26.571] [warning] [nspeng ] [ 4336:21320] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:26.588] [error ] [nspeng ] [ 4336:21320] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:26.589] [error ] [nspeng ] [ 4336:21320] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:26.590] [error ] [nspeng ] [ 4336:21320] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:26.591] [error ] [nspeng ] [ 4336:21320] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:37:26.591] [error ] [nspeng ] [ 4336:21320] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:37:26.593] [info ] [nspeng ] [ 4336:21320] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:37:26.600] [info ] [nspeng ] [ 4336:24404] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:26.601] [info ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:26.601] [warning] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:26.634] [error ] [nspeng ] [ 4336:24404] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:26.636] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:26.637] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:26.638] [error ] [nspeng ] [ 4336:24404] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:26.639] [warning] [nspeng ] [ 4336:24404] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:26.640] [info ] [nspeng ] [ 4336:24404] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:26.640] [info ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:26.640] [warning] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:26.673] [error ] [nspeng ] [ 4336:24404] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:26.675] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:26.676] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:26.677] [error ] [nspeng ] [ 4336:24404] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:37:26.678] [error ] [nspeng ] [ 4336:24404] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:37:26.679] [info ] [nspeng ] [ 4336:24404] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:37:26.691] [info ] [nspeng ] [ 4336:24988] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:26.691] [info ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:26.691] [warning] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:26.744] [error ] [nspeng ] [ 4336:24988] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:26.745] [error ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:26.747] [error ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:26.749] [error ] [nspeng ] [ 4336:24988] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:26.750] [warning] [nspeng ] [ 4336:24988] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:26.750] [info ] [nspeng ] [ 4336:24988] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:26.750] [info ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:26.750] [warning] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:26.783] [error ] [nspeng ] [ 4336:24988] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:26.783] [error ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:26.784] [error ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:26.785] [error ] [nspeng ] [ 4336:24988] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:37:26.786] [error ] [nspeng ] [ 4336:24988] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:37:26.787] [info ] [nspeng ] [ 4336:24988] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:37:26.796] [info ] [nspeng ] [ 4336:24988] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:26.802] [info ] [nspeng ] [ 4336:24988] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-07 00:37:26.808] [info ] [nspeng ] [ 4336:24988] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-07 00:37:26.813] [info ] [nspeng ] [ 4336:24988] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-07 00:37:26.817] [info ] [nspeng ] [ 4336:24988] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-07 00:37:26.821] [info ] [nspeng ] [ 4336:24988] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-07 00:37:26.827] [info ] [nspeng ] [ 4336:24988] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-07 00:37:26.827] [info ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:26.828] [warning] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:26.860] [error ] [nspeng ] [ 4336:24988] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:26.861] [error ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:26.862] [error ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:26.863] [error ] [nspeng ] [ 4336:24988] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:26.864] [warning] [nspeng ] [ 4336:24988] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:26.865] [info ] [nspeng ] [ 4336:24988] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:26.865] [info ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:26.865] [warning] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:26.894] [error ] [nspeng ] [ 4336:24988] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:26.895] [error ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:26.896] [error ] [nspeng ] [ 4336:24988] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:26.898] [error ] [nspeng ] [ 4336:24988] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-07 00:37:26.904] [info ] [nspeng ] [ 4336:24988] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-07 00:37:26.909] [info ] [nspeng ] [ 4336:24988] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-07 00:37:26.913] [info ] [nspeng ] [ 4336:24988] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-07 00:37:26.918] [info ] [nspeng ] [ 4336:24988] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-07 00:37:26.923] [info ] [nspeng ] [ 4336:24988] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-07 00:37:26.928] [info ] [nspeng ] [ 4336:24988] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-07 00:37:26.930] [info ] [nspeng ] [ 4336:24988] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700372600.ncl' [2025-05-07 00:37:26.930] [error ] [nspeng ] [ 4336:24988] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700372600.ncl [2025-05-07 00:37:26.933] [info ] [nspeng ] [ 4336:24988] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700372600.ncl' [2025-05-07 00:37:26.933] [info ] [nspeng ] [ 4336:24988] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-07 00:37:26.933] [info ] [nspeng ] [ 4336:24988] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-07 00:37:26.955] [info ] [nspeng ] [ 4336:27228] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:26.956] [info ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:26.956] [warning] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:26.989] [error ] [nspeng ] [ 4336:27228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:26.990] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:26.991] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:26.996] [error ] [nspeng ] [ 4336:27228] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:26.997] [warning] [nspeng ] [ 4336:27228] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:26.997] [info ] [nspeng ] [ 4336:27228] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:26.997] [info ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:26.997] [warning] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:27.020] [error ] [nspeng ] [ 4336:27228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:27.021] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:27.022] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:27.022] [error ] [nspeng ] [ 4336:27228] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:37:27.023] [error ] [nspeng ] [ 4336:27228] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:37:27.024] [info ] [nspeng ] [ 4336:27228] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:37:27.031] [info ] [nspeng ] [ 4336:27228] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:27.031] [info ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:27.031] [warning] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:27.054] [error ] [nspeng ] [ 4336:27228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:27.055] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:27.056] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:27.057] [error ] [nspeng ] [ 4336:27228] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:27.058] [warning] [nspeng ] [ 4336:27228] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:27.058] [info ] [nspeng ] [ 4336:27228] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:27.058] [info ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:27.058] [warning] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:27.083] [error ] [nspeng ] [ 4336:27228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:27.083] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:27.084] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:27.085] [error ] [nspeng ] [ 4336:27228] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:37:27.086] [error ] [nspeng ] [ 4336:27228] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:37:27.087] [info ] [nspeng ] [ 4336:27228] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:37:27.091] [info ] [nspeng ] [ 4336:27228] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:27.096] [info ] [nspeng ] [ 4336:27228] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-07 00:37:27.100] [info ] [nspeng ] [ 4336:27228] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-07 00:37:27.105] [info ] [nspeng ] [ 4336:27228] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-07 00:37:27.108] [info ] [nspeng ] [ 4336:27228] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-07 00:37:27.112] [info ] [nspeng ] [ 4336:27228] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-07 00:37:27.115] [info ] [nspeng ] [ 4336:27228] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-07 00:37:27.116] [info ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:27.116] [warning] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:27.136] [error ] [nspeng ] [ 4336:27228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:27.137] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:27.138] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:27.139] [error ] [nspeng ] [ 4336:27228] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:27.140] [warning] [nspeng ] [ 4336:27228] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:27.140] [info ] [nspeng ] [ 4336:27228] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:27.140] [info ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:27.140] [warning] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:27.161] [error ] [nspeng ] [ 4336:27228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:27.164] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:27.165] [error ] [nspeng ] [ 4336:27228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:27.166] [error ] [nspeng ] [ 4336:27228] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-07 00:37:27.172] [info ] [nspeng ] [ 4336:27228] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-07 00:37:27.176] [info ] [nspeng ] [ 4336:27228] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-07 00:37:27.180] [info ] [nspeng ] [ 4336:27228] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-07 00:37:27.184] [info ] [nspeng ] [ 4336:27228] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-07 00:37:27.189] [info ] [nspeng ] [ 4336:27228] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-07 00:37:27.192] [info ] [nspeng ] [ 4336:27228] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-07 00:37:27.193] [info ] [nspeng ] [ 4336:27228] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700372700.ncl' [2025-05-07 00:37:27.193] [error ] [nspeng ] [ 4336:27228] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700372700.ncl [2025-05-07 00:37:27.193] [info ] [nspeng ] [ 4336:27228] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700372700.ncl' [2025-05-07 00:37:27.195] [info ] [nspeng ] [ 4336:27228] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-07 00:37:27.195] [info ] [nspeng ] [ 4336:27228] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-07 00:37:31.177] [info ] [nspeng ] [ 4336:24404] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:31.177] [info ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:31.177] [warning] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:31.196] [error ] [nspeng ] [ 4336:24404] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:31.197] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:31.198] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:31.199] [error ] [nspeng ] [ 4336:24404] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:31.200] [warning] [nspeng ] [ 4336:24404] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:31.200] [info ] [nspeng ] [ 4336:24404] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:31.200] [info ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:31.200] [warning] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:31.217] [error ] [nspeng ] [ 4336:24404] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:31.218] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:31.219] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:31.219] [error ] [nspeng ] [ 4336:24404] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:37:31.220] [error ] [nspeng ] [ 4336:24404] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:37:31.221] [info ] [nspeng ] [ 4336:24404] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:37:31.227] [info ] [nspeng ] [ 4336:24404] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:31.228] [info ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:31.228] [warning] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:31.248] [error ] [nspeng ] [ 4336:24404] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:31.249] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:31.250] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:31.251] [error ] [nspeng ] [ 4336:24404] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:31.251] [warning] [nspeng ] [ 4336:24404] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:31.251] [info ] [nspeng ] [ 4336:24404] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:31.252] [info ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:31.252] [warning] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:31.268] [error ] [nspeng ] [ 4336:24404] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:31.269] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:31.270] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:31.271] [error ] [nspeng ] [ 4336:24404] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:37:31.272] [error ] [nspeng ] [ 4336:24404] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:37:31.273] [info ] [nspeng ] [ 4336:24404] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 00:37:31.278] [info ] [nspeng ] [ 4336:24404] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:31.283] [info ] [nspeng ] [ 4336:24404] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-07 00:37:31.287] [info ] [nspeng ] [ 4336:24404] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-07 00:37:31.291] [info ] [nspeng ] [ 4336:24404] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-07 00:37:31.295] [info ] [nspeng ] [ 4336:24404] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-07 00:37:31.300] [info ] [nspeng ] [ 4336:24404] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-07 00:37:31.303] [info ] [nspeng ] [ 4336:24404] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-07 00:37:31.303] [info ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:31.303] [warning] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:31.318] [error ] [nspeng ] [ 4336:24404] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:31.319] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:31.320] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:31.321] [error ] [nspeng ] [ 4336:24404] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:31.322] [warning] [nspeng ] [ 4336:24404] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:31.322] [info ] [nspeng ] [ 4336:24404] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:31.322] [info ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:31.322] [warning] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:31.336] [error ] [nspeng ] [ 4336:24404] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:31.337] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:31.338] [error ] [nspeng ] [ 4336:24404] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:31.338] [error ] [nspeng ] [ 4336:24404] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-07 00:37:31.344] [info ] [nspeng ] [ 4336:24404] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-07 00:37:31.348] [info ] [nspeng ] [ 4336:24404] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-07 00:37:31.352] [info ] [nspeng ] [ 4336:24404] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-07 00:37:31.355] [info ] [nspeng ] [ 4336:24404] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-07 00:37:31.359] [info ] [nspeng ] [ 4336:24404] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-07 00:37:31.363] [info ] [nspeng ] [ 4336:24404] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-07 00:37:31.364] [info ] [nspeng ] [ 4336:24404] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700373100.ncl' [2025-05-07 00:37:31.364] [error ] [nspeng ] [ 4336:24404] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700373100.ncl [2025-05-07 00:37:31.365] [info ] [nspeng ] [ 4336:24404] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050700373100.ncl' [2025-05-07 00:37:31.366] [info ] [nspeng ] [ 4336:24404] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-07 00:37:31.366] [info ] [nspeng ] [ 4336:24404] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-07 00:37:40.463] [info ] [nspeng ] [ 4336:27160] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 00:37:40.464] [info ] [nspeng ] [ 4336:27160] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:40.464] [warning] [nspeng ] [ 4336:27160] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:40.492] [error ] [nspeng ] [ 4336:27160] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:40.518] [error ] [nspeng ] [ 4336:27160] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:40.562] [error ] [nspeng ] [ 4336:27160] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:40.564] [error ] [nspeng ] [ 4336:27160] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 00:37:40.565] [warning] [nspeng ] [ 4336:27160] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 00:37:40.565] [info ] [nspeng ] [ 4336:27160] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 00:37:40.565] [info ] [nspeng ] [ 4336:27160] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 00:37:40.565] [warning] [nspeng ] [ 4336:27160] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 00:37:40.583] [error ] [nspeng ] [ 4336:27160] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 00:37:40.584] [error ] [nspeng ] [ 4336:27160] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 00:37:40.584] [error ] [nspeng ] [ 4336:27160] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 00:37:40.585] [error ] [nspeng ] [ 4336:27160] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 00:37:40.586] [error ] [nspeng ] [ 4336:27160] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 00:37:40.587] [info ] [nspeng ] [ 4336:27160] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 02:18:08.278] [info ] [nspeng ] [ 4336:16024] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 02:18:08.279] [info ] [nspeng ] [ 4336:16024] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 02:18:08.279] [warning] [nspeng ] [ 4336:16024] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 02:18:08.291] [error ] [nspeng ] [ 4336:16024] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 02:18:08.292] [error ] [nspeng ] [ 4336:16024] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 02:18:08.292] [error ] [nspeng ] [ 4336:16024] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 02:18:08.293] [error ] [nspeng ] [ 4336:16024] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 02:18:08.294] [warning] [nspeng ] [ 4336:16024] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 02:18:08.294] [info ] [nspeng ] [ 4336:16024] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 02:18:08.294] [info ] [nspeng ] [ 4336:16024] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 02:18:08.294] [warning] [nspeng ] [ 4336:16024] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 02:18:08.306] [error ] [nspeng ] [ 4336:16024] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 02:18:08.307] [error ] [nspeng ] [ 4336:16024] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 02:18:08.307] [error ] [nspeng ] [ 4336:16024] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 02:18:08.309] [error ] [nspeng ] [ 4336:16024] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 02:18:08.309] [error ] [nspeng ] [ 4336:16024] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 02:18:08.309] [info ] [nspeng ] [ 4336:16024] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 02:24:37.818] [info ] [nspeng ] [ 4336:17432] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 02:24:37.818] [info ] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 02:24:37.818] [warning] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 02:24:37.839] [error ] [nspeng ] [ 4336:17432] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 02:24:37.840] [error ] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 02:24:37.841] [error ] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 02:24:37.842] [error ] [nspeng ] [ 4336:17432] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 02:24:37.843] [warning] [nspeng ] [ 4336:17432] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 02:24:37.843] [info ] [nspeng ] [ 4336:17432] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 02:24:37.843] [info ] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 02:24:37.843] [warning] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 02:24:37.855] [error ] [nspeng ] [ 4336:17432] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 02:24:37.855] [error ] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 02:24:37.856] [error ] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 02:24:37.857] [error ] [nspeng ] [ 4336:17432] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 02:24:37.858] [error ] [nspeng ] [ 4336:17432] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 02:24:37.859] [info ] [nspeng ] [ 4336:17432] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 02:25:27.323] [info ] [nspeng ] [ 4336:17432] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 02:25:27.323] [info ] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 02:25:27.323] [warning] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 02:25:27.344] [error ] [nspeng ] [ 4336:17432] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 02:25:27.345] [error ] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 02:25:27.346] [error ] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 02:25:27.347] [error ] [nspeng ] [ 4336:17432] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 02:25:27.348] [warning] [nspeng ] [ 4336:17432] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 02:25:27.348] [info ] [nspeng ] [ 4336:17432] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 02:25:27.348] [info ] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 02:25:27.348] [warning] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 02:25:27.360] [error ] [nspeng ] [ 4336:17432] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 02:25:27.360] [error ] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 02:25:27.361] [error ] [nspeng ] [ 4336:17432] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 02:25:27.362] [error ] [nspeng ] [ 4336:17432] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 02:25:27.363] [error ] [nspeng ] [ 4336:17432] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 02:25:27.363] [info ] [nspeng ] [ 4336:17432] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 02:33:07.309] [info ] [nspeng ] [ 4336:17544] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 02:33:07.309] [info ] [nspeng ] [ 4336:17544] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 02:33:07.309] [warning] [nspeng ] [ 4336:17544] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 02:33:07.321] [error ] [nspeng ] [ 4336:17544] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 02:33:07.321] [error ] [nspeng ] [ 4336:17544] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 02:33:07.322] [error ] [nspeng ] [ 4336:17544] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 02:33:07.323] [error ] [nspeng ] [ 4336:17544] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 02:33:07.324] [warning] [nspeng ] [ 4336:17544] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 02:33:07.324] [info ] [nspeng ] [ 4336:17544] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 02:33:07.324] [info ] [nspeng ] [ 4336:17544] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 02:33:07.324] [warning] [nspeng ] [ 4336:17544] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 02:33:07.337] [error ] [nspeng ] [ 4336:17544] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 02:33:07.338] [error ] [nspeng ] [ 4336:17544] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 02:33:07.339] [error ] [nspeng ] [ 4336:17544] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 02:33:07.340] [error ] [nspeng ] [ 4336:17544] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 02:33:07.340] [error ] [nspeng ] [ 4336:17544] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 02:33:07.341] [info ] [nspeng ] [ 4336:17544] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 03:03:53.591] [info ] [nspeng ] [ 4336:21968] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:53.591] [info ] [nspeng ] [ 4336:21968] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:53.591] [warning] [nspeng ] [ 4336:21968] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:53.603] [error ] [nspeng ] [ 4336:21968] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:53.613] [error ] [nspeng ] [ 4336:21968] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:53.614] [error ] [nspeng ] [ 4336:21968] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:53.615] [error ] [nspeng ] [ 4336:21968] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:53.615] [warning] [nspeng ] [ 4336:21968] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:53.615] [info ] [nspeng ] [ 4336:21968] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:53.615] [info ] [nspeng ] [ 4336:21968] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:53.615] [warning] [nspeng ] [ 4336:21968] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:53.626] [error ] [nspeng ] [ 4336:21968] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:53.627] [error ] [nspeng ] [ 4336:21968] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:53.627] [error ] [nspeng ] [ 4336:21968] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:53.629] [error ] [nspeng ] [ 4336:21968] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 03:03:53.630] [error ] [nspeng ] [ 4336:21968] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 03:03:53.630] [info ] [nspeng ] [ 4336:21968] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 03:03:54.225] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:54.225] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:54.225] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:54.254] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:54.255] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:54.256] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:54.257] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:54.258] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:54.258] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:54.258] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:54.258] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:54.273] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:54.274] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:54.275] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:54.276] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 03:03:54.276] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 03:03:54.277] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 03:03:54.283] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:54.283] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:54.283] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:54.299] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:54.300] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:54.300] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:54.301] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:54.302] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:54.302] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:54.303] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:54.303] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:54.317] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:54.318] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:54.319] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:54.320] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 03:03:54.321] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 03:03:54.322] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 03:03:54.327] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:54.331] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-07 03:03:54.334] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-07 03:03:54.338] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-07 03:03:54.342] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-07 03:03:54.346] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-07 03:03:54.349] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-07 03:03:54.349] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:54.350] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:54.364] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:54.365] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:54.366] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:54.367] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:54.367] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:54.368] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:54.368] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:54.368] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:54.384] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:54.384] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:54.386] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:54.387] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-07 03:03:54.393] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-07 03:03:54.396] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-07 03:03:54.400] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-07 03:03:54.403] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-07 03:03:54.407] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-07 03:03:54.410] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-07 03:03:54.411] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050703035400.ncl' [2025-05-07 03:03:54.412] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050703035400.ncl [2025-05-07 03:03:54.412] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050703035400.ncl' [2025-05-07 03:03:54.413] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-07 03:03:54.413] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-07 03:03:54.907] [info ] [nspeng ] [ 4336:27452] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:54.908] [info ] [nspeng ] [ 4336:27452] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:54.908] [warning] [nspeng ] [ 4336:27452] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:54.934] [error ] [nspeng ] [ 4336:27452] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:54.935] [error ] [nspeng ] [ 4336:27452] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:54.936] [error ] [nspeng ] [ 4336:27452] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:54.937] [error ] [nspeng ] [ 4336:27452] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:54.938] [warning] [nspeng ] [ 4336:27452] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:54.938] [info ] [nspeng ] [ 4336:27452] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:54.938] [info ] [nspeng ] [ 4336:27452] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:54.938] [warning] [nspeng ] [ 4336:27452] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:54.956] [error ] [nspeng ] [ 4336:27452] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:54.957] [error ] [nspeng ] [ 4336:27452] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:54.958] [error ] [nspeng ] [ 4336:27452] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:54.959] [error ] [nspeng ] [ 4336:27452] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 03:03:54.960] [error ] [nspeng ] [ 4336:27452] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 03:03:54.960] [info ] [nspeng ] [ 4336:27452] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 03:03:54.965] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:54.966] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:54.966] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:54.984] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:54.985] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:54.986] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:54.987] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:54.987] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:54.987] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:54.987] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:54.988] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.004] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.005] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.006] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.007] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 03:03:55.007] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 03:03:55.008] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 03:03:55.392] [info ] [nspeng ] [ 4336:15688] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:55.393] [info ] [nspeng ] [ 4336:15688] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.393] [warning] [nspeng ] [ 4336:15688] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.417] [error ] [nspeng ] [ 4336:15688] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.418] [error ] [nspeng ] [ 4336:15688] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.419] [error ] [nspeng ] [ 4336:15688] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.420] [error ] [nspeng ] [ 4336:15688] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:55.421] [warning] [nspeng ] [ 4336:15688] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:55.421] [info ] [nspeng ] [ 4336:15688] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:55.421] [info ] [nspeng ] [ 4336:15688] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.421] [warning] [nspeng ] [ 4336:15688] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.441] [error ] [nspeng ] [ 4336:15688] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.442] [error ] [nspeng ] [ 4336:15688] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.443] [error ] [nspeng ] [ 4336:15688] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.444] [error ] [nspeng ] [ 4336:15688] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 03:03:55.444] [error ] [nspeng ] [ 4336:15688] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 03:03:55.445] [info ] [nspeng ] [ 4336:15688] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 03:03:55.450] [info ] [nspeng ] [ 4336:11852] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:55.450] [info ] [nspeng ] [ 4336:11852] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.450] [warning] [nspeng ] [ 4336:11852] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.468] [error ] [nspeng ] [ 4336:11852] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.469] [error ] [nspeng ] [ 4336:11852] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.470] [error ] [nspeng ] [ 4336:11852] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.471] [error ] [nspeng ] [ 4336:11852] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:55.472] [warning] [nspeng ] [ 4336:11852] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:55.472] [info ] [nspeng ] [ 4336:11852] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:55.472] [info ] [nspeng ] [ 4336:11852] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.472] [warning] [nspeng ] [ 4336:11852] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.488] [error ] [nspeng ] [ 4336:11852] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.489] [error ] [nspeng ] [ 4336:11852] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.490] [error ] [nspeng ] [ 4336:11852] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.492] [error ] [nspeng ] [ 4336:11852] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 03:03:55.493] [error ] [nspeng ] [ 4336:11852] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 03:03:55.494] [info ] [nspeng ] [ 4336:11852] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 03:03:55.501] [info ] [nspeng ] [ 4336:10980] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:55.501] [info ] [nspeng ] [ 4336:10980] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.501] [warning] [nspeng ] [ 4336:10980] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.518] [error ] [nspeng ] [ 4336:10980] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.519] [error ] [nspeng ] [ 4336:10980] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.520] [error ] [nspeng ] [ 4336:10980] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.521] [error ] [nspeng ] [ 4336:10980] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:55.522] [warning] [nspeng ] [ 4336:10980] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:55.522] [info ] [nspeng ] [ 4336:10980] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:55.522] [info ] [nspeng ] [ 4336:10980] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.522] [warning] [nspeng ] [ 4336:10980] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.538] [error ] [nspeng ] [ 4336:10980] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.539] [error ] [nspeng ] [ 4336:10980] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.540] [error ] [nspeng ] [ 4336:10980] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.540] [error ] [nspeng ] [ 4336:10980] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 03:03:55.541] [error ] [nspeng ] [ 4336:10980] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 03:03:55.542] [info ] [nspeng ] [ 4336:10980] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 03:03:55.547] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:55.548] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.548] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.565] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.566] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.567] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.568] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:55.569] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:55.569] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:55.569] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.569] [warning] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.594] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.595] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.596] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.597] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 03:03:55.597] [error ] [nspeng ] [ 4336: 3940] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 03:03:55.598] [info ] [nspeng ] [ 4336: 3940] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 03:03:55.608] [info ] [nspeng ] [ 4336:11496] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:55.608] [info ] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.608] [warning] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.631] [error ] [nspeng ] [ 4336:11496] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.632] [error ] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.633] [error ] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.634] [error ] [nspeng ] [ 4336:11496] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:55.635] [warning] [nspeng ] [ 4336:11496] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:55.635] [info ] [nspeng ] [ 4336:11496] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:55.635] [info ] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.635] [warning] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.658] [error ] [nspeng ] [ 4336:11496] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.659] [error ] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.660] [error ] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.661] [error ] [nspeng ] [ 4336:11496] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 03:03:55.662] [error ] [nspeng ] [ 4336:11496] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 03:03:55.662] [info ] [nspeng ] [ 4336:11496] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 03:03:55.668] [info ] [nspeng ] [ 4336:11496] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:55.672] [info ] [nspeng ] [ 4336:11496] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-07 03:03:55.676] [info ] [nspeng ] [ 4336:11496] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-07 03:03:55.680] [info ] [nspeng ] [ 4336:11496] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-07 03:03:55.684] [info ] [nspeng ] [ 4336:11496] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-07 03:03:55.688] [info ] [nspeng ] [ 4336:11496] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-07 03:03:55.691] [info ] [nspeng ] [ 4336:11496] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-07 03:03:55.692] [info ] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.692] [warning] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.714] [error ] [nspeng ] [ 4336:11496] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.715] [error ] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.715] [error ] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.716] [error ] [nspeng ] [ 4336:11496] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:55.717] [warning] [nspeng ] [ 4336:11496] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:55.717] [info ] [nspeng ] [ 4336:11496] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:55.718] [info ] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.718] [warning] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.741] [error ] [nspeng ] [ 4336:11496] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.742] [error ] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.743] [error ] [nspeng ] [ 4336:11496] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.743] [error ] [nspeng ] [ 4336:11496] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-07 03:03:55.748] [info ] [nspeng ] [ 4336:11496] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-07 03:03:55.752] [info ] [nspeng ] [ 4336:11496] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-07 03:03:55.756] [info ] [nspeng ] [ 4336:11496] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-07 03:03:55.760] [info ] [nspeng ] [ 4336:11496] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-07 03:03:55.764] [info ] [nspeng ] [ 4336:11496] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-07 03:03:55.768] [info ] [nspeng ] [ 4336:11496] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-07 03:03:55.791] [info ] [nspeng ] [ 4336:11496] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050703035500.ncl' [2025-05-07 03:03:55.791] [error ] [nspeng ] [ 4336:11496] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050703035500.ncl [2025-05-07 03:03:55.792] [info ] [nspeng ] [ 4336:11496] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050703035500.ncl' [2025-05-07 03:03:55.792] [info ] [nspeng ] [ 4336:11496] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-07 03:03:55.792] [info ] [nspeng ] [ 4336:11496] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-07 03:03:55.811] [info ] [nspeng ] [ 4336:26960] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:55.812] [info ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.812] [warning] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.833] [error ] [nspeng ] [ 4336:26960] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.834] [error ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.835] [error ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.836] [error ] [nspeng ] [ 4336:26960] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:55.837] [warning] [nspeng ] [ 4336:26960] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:55.837] [info ] [nspeng ] [ 4336:26960] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:55.837] [info ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.837] [warning] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.855] [error ] [nspeng ] [ 4336:26960] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.856] [error ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.857] [error ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.858] [error ] [nspeng ] [ 4336:26960] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 03:03:55.858] [error ] [nspeng ] [ 4336:26960] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 03:03:55.859] [info ] [nspeng ] [ 4336:26960] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 03:03:55.864] [info ] [nspeng ] [ 4336:26960] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:55.864] [info ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.865] [warning] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.880] [error ] [nspeng ] [ 4336:26960] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.881] [error ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.882] [error ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.883] [error ] [nspeng ] [ 4336:26960] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:55.884] [warning] [nspeng ] [ 4336:26960] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:55.884] [info ] [nspeng ] [ 4336:26960] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:55.884] [info ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.884] [warning] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.899] [error ] [nspeng ] [ 4336:26960] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.900] [error ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.901] [error ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.902] [error ] [nspeng ] [ 4336:26960] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 03:03:55.902] [error ] [nspeng ] [ 4336:26960] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 03:03:55.903] [info ] [nspeng ] [ 4336:26960] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 03:03:55.907] [info ] [nspeng ] [ 4336:26960] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 03:03:55.913] [info ] [nspeng ] [ 4336:26960] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-07 03:03:55.917] [info ] [nspeng ] [ 4336:26960] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-07 03:03:55.920] [info ] [nspeng ] [ 4336:26960] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-07 03:03:55.924] [info ] [nspeng ] [ 4336:26960] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-07 03:03:55.927] [info ] [nspeng ] [ 4336:26960] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-07 03:03:55.931] [info ] [nspeng ] [ 4336:26960] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-07 03:03:55.931] [info ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.931] [warning] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.947] [error ] [nspeng ] [ 4336:26960] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.948] [error ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.949] [error ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.950] [error ] [nspeng ] [ 4336:26960] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 03:03:55.951] [warning] [nspeng ] [ 4336:26960] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 03:03:55.951] [info ] [nspeng ] [ 4336:26960] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 03:03:55.951] [info ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 03:03:55.951] [warning] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 03:03:55.968] [error ] [nspeng ] [ 4336:26960] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 03:03:55.969] [error ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 03:03:55.970] [error ] [nspeng ] [ 4336:26960] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 03:03:55.971] [error ] [nspeng ] [ 4336:26960] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-07 03:03:55.976] [info ] [nspeng ] [ 4336:26960] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-07 03:03:55.979] [info ] [nspeng ] [ 4336:26960] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-07 03:03:55.983] [info ] [nspeng ] [ 4336:26960] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-07 03:03:55.987] [info ] [nspeng ] [ 4336:26960] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-07 03:03:55.991] [info ] [nspeng ] [ 4336:26960] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-07 03:03:55.994] [info ] [nspeng ] [ 4336:26960] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-07 03:03:55.995] [info ] [nspeng ] [ 4336:26960] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050703035500.ncl' [2025-05-07 03:03:55.995] [error ] [nspeng ] [ 4336:26960] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050703035500.ncl [2025-05-07 03:03:55.996] [info ] [nspeng ] [ 4336:26960] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050703035500.ncl' [2025-05-07 03:03:55.996] [info ] [nspeng ] [ 4336:26960] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-07 03:03:55.997] [info ] [nspeng ] [ 4336:26960] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-07 04:05:05.012] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 04:05:05.012] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 04:05:05.012] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 04:05:05.024] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 04:05:05.025] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 04:05:05.026] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 04:05:05.026] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 04:05:05.027] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 04:05:05.027] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 04:05:05.027] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 04:05:05.027] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 04:05:05.040] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 04:05:05.040] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 04:05:05.041] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 04:05:05.042] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 04:05:05.043] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 04:05:05.044] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 04:05:05.048] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 04:05:05.051] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-07 04:05:05.055] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-07 04:05:05.058] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-07 04:05:05.061] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-07 04:05:05.064] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-07 04:05:05.067] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-07 04:05:05.067] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 04:05:05.067] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 04:05:05.079] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 04:05:05.080] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 04:05:05.081] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 04:05:05.081] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 04:05:05.082] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 04:05:05.082] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 04:05:05.082] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 04:05:05.082] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 04:05:05.093] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 04:05:05.094] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 04:05:05.095] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 04:05:05.096] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-07 04:05:05.101] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-07 04:05:05.104] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-07 04:05:05.107] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-07 04:05:05.109] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-07 04:05:05.113] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-07 04:05:05.116] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-07 04:05:05.117] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050704050500.ncl' [2025-05-07 04:05:05.117] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050704050500.ncl [2025-05-07 04:05:05.117] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050704050500.ncl' [2025-05-07 04:05:05.118] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-07 04:05:05.118] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-07 04:55:48.563] [info ] [nspeng ] [ 4336:24216] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 04:55:48.564] [info ] [nspeng ] [ 4336:24216] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 04:55:48.564] [warning] [nspeng ] [ 4336:24216] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 04:55:48.578] [error ] [nspeng ] [ 4336:24216] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 04:55:48.579] [error ] [nspeng ] [ 4336:24216] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 04:55:48.580] [error ] [nspeng ] [ 4336:24216] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 04:55:48.581] [error ] [nspeng ] [ 4336:24216] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 04:55:48.582] [warning] [nspeng ] [ 4336:24216] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 04:55:48.582] [info ] [nspeng ] [ 4336:24216] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 04:55:48.582] [info ] [nspeng ] [ 4336:24216] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 04:55:48.582] [warning] [nspeng ] [ 4336:24216] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 04:55:48.597] [error ] [nspeng ] [ 4336:24216] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 04:55:48.598] [error ] [nspeng ] [ 4336:24216] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 04:55:48.599] [error ] [nspeng ] [ 4336:24216] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 04:55:48.600] [error ] [nspeng ] [ 4336:24216] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 04:55:48.601] [error ] [nspeng ] [ 4336:24216] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 04:55:48.601] [info ] [nspeng ] [ 4336:24216] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 05:22:13.732] [info ] [nspeng ] [ 4336:19564] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 05:22:13.732] [info ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 05:22:13.732] [warning] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 05:22:13.745] [error ] [nspeng ] [ 4336:19564] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 05:22:13.761] [error ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 05:22:13.762] [error ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 05:22:13.764] [error ] [nspeng ] [ 4336:19564] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 05:22:13.765] [warning] [nspeng ] [ 4336:19564] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 05:22:13.765] [info ] [nspeng ] [ 4336:19564] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 05:22:13.765] [info ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 05:22:13.765] [warning] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 05:22:13.777] [error ] [nspeng ] [ 4336:19564] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 05:22:13.777] [error ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 05:22:13.778] [error ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 05:22:13.779] [error ] [nspeng ] [ 4336:19564] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 05:22:13.780] [error ] [nspeng ] [ 4336:19564] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 05:22:13.781] [info ] [nspeng ] [ 4336:19564] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 08:02:05.687] [info ] [nspeng ] [ 4336:21940] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 08:02:05.687] [info ] [nspeng ] [ 4336:21940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 08:02:05.687] [warning] [nspeng ] [ 4336:21940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 08:02:05.700] [error ] [nspeng ] [ 4336:21940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 08:02:05.701] [error ] [nspeng ] [ 4336:21940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 08:02:05.701] [error ] [nspeng ] [ 4336:21940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 08:02:05.702] [error ] [nspeng ] [ 4336:21940] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 08:02:05.703] [warning] [nspeng ] [ 4336:21940] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 08:02:05.703] [info ] [nspeng ] [ 4336:21940] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 08:02:05.703] [info ] [nspeng ] [ 4336:21940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 08:02:05.703] [warning] [nspeng ] [ 4336:21940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 08:02:05.715] [error ] [nspeng ] [ 4336:21940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 08:02:05.716] [error ] [nspeng ] [ 4336:21940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 08:02:05.717] [error ] [nspeng ] [ 4336:21940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 08:02:05.718] [error ] [nspeng ] [ 4336:21940] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 08:02:05.719] [error ] [nspeng ] [ 4336:21940] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 08:02:05.719] [info ] [nspeng ] [ 4336:21940] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 08:05:05.015] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 08:05:05.015] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 08:05:05.015] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 08:05:05.027] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 08:05:05.027] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 08:05:05.028] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 08:05:05.029] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 08:05:05.030] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 08:05:05.030] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 08:05:05.030] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 08:05:05.030] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 08:05:05.041] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 08:05:05.042] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 08:05:05.043] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 08:05:05.043] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 08:05:05.044] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 08:05:05.045] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 08:05:05.049] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 08:05:05.053] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-07 08:05:05.056] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-07 08:05:05.060] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-07 08:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-07 08:05:05.067] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-07 08:05:05.070] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-07 08:05:05.070] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 08:05:05.071] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 08:05:05.084] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 08:05:05.085] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 08:05:05.086] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 08:05:05.087] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 08:05:05.087] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 08:05:05.087] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 08:05:05.088] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 08:05:05.088] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 08:05:05.100] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 08:05:05.100] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 08:05:05.101] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 08:05:05.102] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-07 08:05:05.106] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-07 08:05:05.109] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-07 08:05:05.112] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-07 08:05:05.116] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-07 08:05:05.120] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-07 08:05:05.123] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-07 08:05:05.124] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050708050500.ncl' [2025-05-07 08:05:05.124] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050708050500.ncl [2025-05-07 08:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050708050500.ncl' [2025-05-07 08:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-07 08:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-07 08:18:06.482] [info ] [nspeng ] [ 4336: 8328] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 08:18:06.482] [info ] [nspeng ] [ 4336: 8328] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 08:18:06.482] [warning] [nspeng ] [ 4336: 8328] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 08:18:06.493] [error ] [nspeng ] [ 4336: 8328] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 08:18:06.494] [error ] [nspeng ] [ 4336: 8328] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 08:18:06.494] [error ] [nspeng ] [ 4336: 8328] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 08:18:06.495] [error ] [nspeng ] [ 4336: 8328] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 08:18:06.496] [warning] [nspeng ] [ 4336: 8328] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 08:18:06.496] [info ] [nspeng ] [ 4336: 8328] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 08:18:06.496] [info ] [nspeng ] [ 4336: 8328] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 08:18:06.496] [warning] [nspeng ] [ 4336: 8328] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 08:18:06.508] [error ] [nspeng ] [ 4336: 8328] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 08:18:06.509] [error ] [nspeng ] [ 4336: 8328] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 08:18:06.510] [error ] [nspeng ] [ 4336: 8328] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 08:18:06.511] [error ] [nspeng ] [ 4336: 8328] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 08:18:06.511] [error ] [nspeng ] [ 4336: 8328] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 08:18:06.512] [info ] [nspeng ] [ 4336: 8328] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 12:05:05.021] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 12:05:05.021] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 12:05:05.021] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 12:05:05.033] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 12:05:05.048] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 12:05:05.049] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 12:05:05.049] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 12:05:05.050] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 12:05:05.051] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 12:05:05.051] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 12:05:05.051] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 12:05:05.065] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 12:05:05.065] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 12:05:05.066] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 12:05:05.067] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 12:05:05.067] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 12:05:05.068] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 12:05:05.072] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 12:05:05.076] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-07 12:05:05.079] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-07 12:05:05.082] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-07 12:05:05.086] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-07 12:05:05.088] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-07 12:05:05.092] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-07 12:05:05.092] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 12:05:05.092] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 12:05:05.103] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 12:05:05.103] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 12:05:05.104] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 12:05:05.105] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 12:05:05.106] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 12:05:05.106] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 12:05:05.106] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 12:05:05.106] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 12:05:05.118] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 12:05:05.119] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 12:05:05.120] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 12:05:05.121] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-07 12:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-07 12:05:05.129] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-07 12:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-07 12:05:05.135] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-07 12:05:05.138] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-07 12:05:05.141] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-07 12:05:05.142] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050712050500.ncl' [2025-05-07 12:05:05.142] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050712050500.ncl [2025-05-07 12:05:05.142] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050712050500.ncl' [2025-05-07 12:05:05.142] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-07 12:05:05.142] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-07 15:37:22.552] [info ] [nspeng ] [ 4336:20276] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 15:37:22.552] [info ] [nspeng ] [ 4336:20276] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 15:37:22.552] [warning] [nspeng ] [ 4336:20276] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 15:37:22.564] [error ] [nspeng ] [ 4336:20276] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 15:37:22.565] [error ] [nspeng ] [ 4336:20276] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 15:37:22.580] [error ] [nspeng ] [ 4336:20276] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 15:37:22.581] [error ] [nspeng ] [ 4336:20276] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 15:37:22.582] [warning] [nspeng ] [ 4336:20276] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 15:37:22.582] [info ] [nspeng ] [ 4336:20276] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 15:37:22.582] [info ] [nspeng ] [ 4336:20276] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 15:37:22.582] [warning] [nspeng ] [ 4336:20276] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 15:37:22.594] [error ] [nspeng ] [ 4336:20276] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 15:37:22.595] [error ] [nspeng ] [ 4336:20276] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 15:37:22.595] [error ] [nspeng ] [ 4336:20276] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 15:37:22.597] [error ] [nspeng ] [ 4336:20276] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 15:37:22.597] [error ] [nspeng ] [ 4336:20276] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 15:37:22.597] [info ] [nspeng ] [ 4336:20276] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 16:05:05.017] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 16:05:05.017] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 16:05:05.017] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 16:05:05.042] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 16:05:05.044] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 16:05:05.048] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 16:05:05.049] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 16:05:05.050] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 16:05:05.050] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 16:05:05.050] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 16:05:05.050] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 16:05:05.063] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 16:05:05.064] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 16:05:05.064] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 16:05:05.065] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 16:05:05.066] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 16:05:05.067] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 16:05:05.071] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 16:05:05.078] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-07 16:05:05.082] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-07 16:05:05.086] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-07 16:05:05.090] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-07 16:05:05.094] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-07 16:05:05.098] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-07 16:05:05.099] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 16:05:05.099] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 16:05:05.115] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 16:05:05.115] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 16:05:05.116] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 16:05:05.117] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 16:05:05.118] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 16:05:05.118] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 16:05:05.118] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 16:05:05.118] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 16:05:05.131] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 16:05:05.132] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 16:05:05.133] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 16:05:05.134] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-07 16:05:05.138] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-07 16:05:05.142] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-07 16:05:05.145] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-07 16:05:05.149] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-07 16:05:05.153] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-07 16:05:05.157] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-07 16:05:05.158] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050716050500.ncl' [2025-05-07 16:05:05.158] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050716050500.ncl [2025-05-07 16:05:05.158] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050716050500.ncl' [2025-05-07 16:05:05.159] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-07 16:05:05.159] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-07 20:05:05.025] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 20:05:05.025] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 20:05:05.025] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 20:05:05.039] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 20:05:05.040] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 20:05:05.041] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 20:05:05.042] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 20:05:05.043] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 20:05:05.043] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 20:05:05.043] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 20:05:05.043] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 20:05:05.057] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 20:05:05.058] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 20:05:05.059] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 20:05:05.060] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 20:05:05.060] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 20:05:05.061] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 20:05:05.067] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 20:05:05.073] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-07 20:05:05.077] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-07 20:05:05.080] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-07 20:05:05.084] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-07 20:05:05.088] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-07 20:05:05.092] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-07 20:05:05.092] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 20:05:05.092] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 20:05:05.107] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 20:05:05.108] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 20:05:05.109] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 20:05:05.110] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 20:05:05.111] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 20:05:05.111] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 20:05:05.111] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 20:05:05.111] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 20:05:05.127] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 20:05:05.127] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 20:05:05.128] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 20:05:05.129] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-07 20:05:05.134] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-07 20:05:05.138] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-07 20:05:05.142] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-07 20:05:05.145] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-07 20:05:05.149] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-07 20:05:05.153] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-07 20:05:05.154] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050720050500.ncl' [2025-05-07 20:05:05.154] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050720050500.ncl [2025-05-07 20:05:05.155] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050720050500.ncl' [2025-05-07 20:05:05.155] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-07 20:05:05.155] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-07 20:33:47.590] [info ] [nspeng ] [ 4336:19748] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 20:33:47.590] [info ] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 20:33:47.591] [warning] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 20:33:47.613] [error ] [nspeng ] [ 4336:19748] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 20:33:47.613] [error ] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 20:33:47.614] [error ] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 20:33:47.615] [error ] [nspeng ] [ 4336:19748] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 20:33:47.616] [warning] [nspeng ] [ 4336:19748] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 20:33:47.616] [info ] [nspeng ] [ 4336:19748] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 20:33:47.616] [info ] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 20:33:47.616] [warning] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 20:33:47.633] [error ] [nspeng ] [ 4336:19748] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 20:33:47.634] [error ] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 20:33:47.635] [error ] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 20:33:47.636] [error ] [nspeng ] [ 4336:19748] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 20:33:47.636] [error ] [nspeng ] [ 4336:19748] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 20:33:47.638] [info ] [nspeng ] [ 4336:19748] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-07 20:35:56.555] [info ] [nspeng ] [ 4336:19748] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-07 20:35:56.555] [info ] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 20:35:56.555] [warning] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 20:35:56.570] [error ] [nspeng ] [ 4336:19748] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 20:35:56.571] [error ] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 20:35:56.571] [error ] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 20:35:56.572] [error ] [nspeng ] [ 4336:19748] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-07 20:35:56.573] [warning] [nspeng ] [ 4336:19748] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-07 20:35:56.573] [info ] [nspeng ] [ 4336:19748] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-07 20:35:56.573] [info ] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-07 20:35:56.573] [warning] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-07 20:35:56.588] [error ] [nspeng ] [ 4336:19748] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-07 20:35:56.589] [error ] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-07 20:35:56.590] [error ] [nspeng ] [ 4336:19748] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-07 20:35:56.591] [error ] [nspeng ] [ 4336:19748] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-07 20:35:56.591] [error ] [nspeng ] [ 4336:19748] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-07 20:35:56.592] [info ] [nspeng ] [ 4336:19748] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 00:05:05.012] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 00:05:05.012] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 00:05:05.012] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 00:05:05.039] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 00:05:05.040] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 00:05:05.040] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 00:05:05.041] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 00:05:05.042] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 00:05:05.042] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 00:05:05.042] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 00:05:05.042] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 00:05:05.057] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 00:05:05.058] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 00:05:05.058] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 00:05:05.060] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 00:05:05.060] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 00:05:05.061] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 00:05:05.065] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 00:05:05.072] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-08 00:05:05.076] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-08 00:05:05.080] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-08 00:05:05.084] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-08 00:05:05.088] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-08 00:05:05.091] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-08 00:05:05.091] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 00:05:05.091] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 00:05:05.104] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 00:05:05.105] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 00:05:05.106] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 00:05:05.106] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 00:05:05.107] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 00:05:05.107] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 00:05:05.108] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 00:05:05.108] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 00:05:05.121] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 00:05:05.122] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 00:05:05.123] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 00:05:05.123] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-08 00:05:05.128] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-08 00:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-08 00:05:05.136] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-08 00:05:05.140] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-08 00:05:05.144] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-08 00:05:05.148] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-08 00:05:05.150] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050800050500.ncl' [2025-05-08 00:05:05.150] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050800050500.ncl [2025-05-08 00:05:05.151] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050800050500.ncl' [2025-05-08 00:05:05.151] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-08 00:05:05.151] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-08 00:34:33.372] [info ] [nspeng ] [ 4336: 1900] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 00:34:33.373] [info ] [nspeng ] [ 4336: 1900] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 00:34:33.373] [warning] [nspeng ] [ 4336: 1900] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 00:34:33.388] [error ] [nspeng ] [ 4336: 1900] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 00:34:33.389] [error ] [nspeng ] [ 4336: 1900] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 00:34:33.389] [error ] [nspeng ] [ 4336: 1900] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 00:34:33.391] [error ] [nspeng ] [ 4336: 1900] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 00:34:33.392] [warning] [nspeng ] [ 4336: 1900] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 00:34:33.392] [info ] [nspeng ] [ 4336: 1900] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 00:34:33.392] [info ] [nspeng ] [ 4336: 1900] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 00:34:33.392] [warning] [nspeng ] [ 4336: 1900] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 00:34:33.411] [error ] [nspeng ] [ 4336: 1900] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 00:34:33.411] [error ] [nspeng ] [ 4336: 1900] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 00:34:33.412] [error ] [nspeng ] [ 4336: 1900] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 00:34:33.413] [error ] [nspeng ] [ 4336: 1900] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 00:34:33.414] [error ] [nspeng ] [ 4336: 1900] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 00:34:33.414] [info ] [nspeng ] [ 4336: 1900] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 02:18:09.356] [info ] [nspeng ] [ 4336:24876] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 02:18:09.357] [info ] [nspeng ] [ 4336:24876] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 02:18:09.357] [warning] [nspeng ] [ 4336:24876] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 02:18:09.369] [error ] [nspeng ] [ 4336:24876] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 02:18:09.370] [error ] [nspeng ] [ 4336:24876] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 02:18:09.370] [error ] [nspeng ] [ 4336:24876] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 02:18:09.371] [error ] [nspeng ] [ 4336:24876] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 02:18:09.372] [warning] [nspeng ] [ 4336:24876] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 02:18:09.372] [info ] [nspeng ] [ 4336:24876] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 02:18:09.372] [info ] [nspeng ] [ 4336:24876] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 02:18:09.372] [warning] [nspeng ] [ 4336:24876] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 02:18:09.384] [error ] [nspeng ] [ 4336:24876] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 02:18:09.384] [error ] [nspeng ] [ 4336:24876] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 02:18:09.385] [error ] [nspeng ] [ 4336:24876] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 02:18:09.386] [error ] [nspeng ] [ 4336:24876] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 02:18:09.386] [error ] [nspeng ] [ 4336:24876] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 02:18:09.387] [info ] [nspeng ] [ 4336:24876] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 02:24:37.832] [info ] [nspeng ] [ 4336:25172] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 02:24:37.833] [info ] [nspeng ] [ 4336:25172] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 02:24:37.833] [warning] [nspeng ] [ 4336:25172] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 02:24:37.845] [error ] [nspeng ] [ 4336:25172] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 02:24:37.845] [error ] [nspeng ] [ 4336:25172] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 02:24:37.846] [error ] [nspeng ] [ 4336:25172] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 02:24:37.847] [error ] [nspeng ] [ 4336:25172] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 02:24:37.849] [warning] [nspeng ] [ 4336:25172] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 02:24:37.849] [info ] [nspeng ] [ 4336:25172] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 02:24:37.849] [info ] [nspeng ] [ 4336:25172] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 02:24:37.849] [warning] [nspeng ] [ 4336:25172] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 02:24:37.861] [error ] [nspeng ] [ 4336:25172] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 02:24:37.862] [error ] [nspeng ] [ 4336:25172] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 02:24:37.863] [error ] [nspeng ] [ 4336:25172] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 02:24:37.864] [error ] [nspeng ] [ 4336:25172] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 02:24:37.864] [error ] [nspeng ] [ 4336:25172] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 02:24:37.865] [info ] [nspeng ] [ 4336:25172] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 02:27:27.587] [info ] [nspeng ] [ 4336: 332] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 02:27:27.587] [info ] [nspeng ] [ 4336: 332] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 02:27:27.587] [warning] [nspeng ] [ 4336: 332] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 02:27:27.598] [error ] [nspeng ] [ 4336: 332] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 02:27:27.598] [error ] [nspeng ] [ 4336: 332] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 02:27:27.599] [error ] [nspeng ] [ 4336: 332] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 02:27:27.600] [error ] [nspeng ] [ 4336: 332] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 02:27:27.601] [warning] [nspeng ] [ 4336: 332] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 02:27:27.601] [info ] [nspeng ] [ 4336: 332] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 02:27:27.601] [info ] [nspeng ] [ 4336: 332] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 02:27:27.601] [warning] [nspeng ] [ 4336: 332] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 02:27:27.612] [error ] [nspeng ] [ 4336: 332] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 02:27:27.613] [error ] [nspeng ] [ 4336: 332] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 02:27:27.613] [error ] [nspeng ] [ 4336: 332] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 02:27:27.614] [error ] [nspeng ] [ 4336: 332] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 02:27:27.615] [error ] [nspeng ] [ 4336: 332] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 02:27:27.615] [info ] [nspeng ] [ 4336: 332] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 02:33:09.502] [info ] [nspeng ] [ 4336:19564] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 02:33:09.502] [info ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 02:33:09.502] [warning] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 02:33:09.524] [error ] [nspeng ] [ 4336:19564] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 02:33:09.525] [error ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 02:33:09.526] [error ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 02:33:09.527] [error ] [nspeng ] [ 4336:19564] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 02:33:09.527] [warning] [nspeng ] [ 4336:19564] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 02:33:09.528] [info ] [nspeng ] [ 4336:19564] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 02:33:09.528] [info ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 02:33:09.528] [warning] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 02:33:09.540] [error ] [nspeng ] [ 4336:19564] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 02:33:09.541] [error ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 02:33:09.541] [error ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 02:33:09.542] [error ] [nspeng ] [ 4336:19564] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 02:33:09.543] [error ] [nspeng ] [ 4336:19564] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 02:33:09.544] [info ] [nspeng ] [ 4336:19564] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 03:08:56.495] [info ] [nspeng ] [ 4336:20656] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 03:08:56.495] [info ] [nspeng ] [ 4336:20656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 03:08:56.495] [warning] [nspeng ] [ 4336:20656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 03:08:56.508] [error ] [nspeng ] [ 4336:20656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 03:08:56.511] [error ] [nspeng ] [ 4336:20656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 03:08:56.512] [error ] [nspeng ] [ 4336:20656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 03:08:56.513] [error ] [nspeng ] [ 4336:20656] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 03:08:56.514] [warning] [nspeng ] [ 4336:20656] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 03:08:56.514] [info ] [nspeng ] [ 4336:20656] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 03:08:56.514] [info ] [nspeng ] [ 4336:20656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 03:08:56.514] [warning] [nspeng ] [ 4336:20656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 03:08:56.525] [error ] [nspeng ] [ 4336:20656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 03:08:56.526] [error ] [nspeng ] [ 4336:20656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 03:08:56.526] [error ] [nspeng ] [ 4336:20656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 03:08:56.527] [error ] [nspeng ] [ 4336:20656] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 03:08:56.528] [error ] [nspeng ] [ 4336:20656] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 03:08:56.529] [info ] [nspeng ] [ 4336:20656] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 03:08:57.911] [info ] [nspeng ] [ 4336:27572] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 03:08:57.912] [info ] [nspeng ] [ 4336:27572] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 03:08:57.912] [warning] [nspeng ] [ 4336:27572] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 03:08:57.934] [error ] [nspeng ] [ 4336:27572] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 03:08:57.935] [error ] [nspeng ] [ 4336:27572] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 03:08:57.936] [error ] [nspeng ] [ 4336:27572] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 03:08:57.937] [error ] [nspeng ] [ 4336:27572] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 03:08:57.938] [warning] [nspeng ] [ 4336:27572] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 03:08:57.938] [info ] [nspeng ] [ 4336:27572] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 03:08:57.938] [info ] [nspeng ] [ 4336:27572] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 03:08:57.938] [warning] [nspeng ] [ 4336:27572] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 03:08:57.955] [error ] [nspeng ] [ 4336:27572] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 03:08:57.956] [error ] [nspeng ] [ 4336:27572] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 03:08:57.957] [error ] [nspeng ] [ 4336:27572] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 03:08:57.958] [error ] [nspeng ] [ 4336:27572] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 03:08:57.959] [error ] [nspeng ] [ 4336:27572] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 03:08:57.960] [info ] [nspeng ] [ 4336:27572] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 03:08:57.965] [info ] [nspeng ] [ 4336:15888] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 03:08:57.965] [info ] [nspeng ] [ 4336:15888] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 03:08:57.966] [warning] [nspeng ] [ 4336:15888] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 03:08:57.986] [error ] [nspeng ] [ 4336:15888] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 03:08:57.986] [error ] [nspeng ] [ 4336:15888] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 03:08:57.987] [error ] [nspeng ] [ 4336:15888] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 03:08:57.988] [error ] [nspeng ] [ 4336:15888] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 03:08:57.989] [warning] [nspeng ] [ 4336:15888] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 03:08:57.989] [info ] [nspeng ] [ 4336:15888] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 03:08:57.989] [info ] [nspeng ] [ 4336:15888] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 03:08:57.989] [warning] [nspeng ] [ 4336:15888] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 03:08:58.006] [error ] [nspeng ] [ 4336:15888] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 03:08:58.007] [error ] [nspeng ] [ 4336:15888] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 03:08:58.008] [error ] [nspeng ] [ 4336:15888] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 03:08:58.009] [error ] [nspeng ] [ 4336:15888] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 03:08:58.010] [error ] [nspeng ] [ 4336:15888] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 03:08:58.010] [info ] [nspeng ] [ 4336:15888] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 03:08:58.407] [info ] [nspeng ] [ 4336:20924] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 03:08:58.408] [info ] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 03:08:58.408] [warning] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 03:08:58.425] [error ] [nspeng ] [ 4336:20924] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 03:08:58.425] [error ] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 03:08:58.426] [error ] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 03:08:58.427] [error ] [nspeng ] [ 4336:20924] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 03:08:58.428] [warning] [nspeng ] [ 4336:20924] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 03:08:58.428] [info ] [nspeng ] [ 4336:20924] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 03:08:58.428] [info ] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 03:08:58.428] [warning] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 03:08:58.442] [error ] [nspeng ] [ 4336:20924] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 03:08:58.442] [error ] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 03:08:58.443] [error ] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 03:08:58.444] [error ] [nspeng ] [ 4336:20924] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 03:08:58.444] [error ] [nspeng ] [ 4336:20924] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 03:08:58.446] [info ] [nspeng ] [ 4336:20924] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 03:08:58.506] [info ] [nspeng ] [ 4336:25212] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 03:08:58.506] [info ] [nspeng ] [ 4336:25212] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 03:08:58.506] [warning] [nspeng ] [ 4336:25212] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 03:08:58.525] [error ] [nspeng ] [ 4336:25212] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 03:08:58.526] [error ] [nspeng ] [ 4336:25212] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 03:08:58.526] [error ] [nspeng ] [ 4336:25212] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 03:08:58.528] [error ] [nspeng ] [ 4336:25212] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 03:08:58.528] [warning] [nspeng ] [ 4336:25212] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 03:08:58.529] [info ] [nspeng ] [ 4336:25212] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 03:08:58.529] [info ] [nspeng ] [ 4336:25212] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 03:08:58.529] [warning] [nspeng ] [ 4336:25212] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 03:08:58.548] [error ] [nspeng ] [ 4336:25212] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 03:08:58.548] [error ] [nspeng ] [ 4336:25212] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 03:08:58.549] [error ] [nspeng ] [ 4336:25212] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 03:08:58.550] [error ] [nspeng ] [ 4336:25212] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 03:08:58.551] [error ] [nspeng ] [ 4336:25212] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 03:08:58.552] [info ] [nspeng ] [ 4336:25212] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 03:08:58.559] [info ] [nspeng ] [ 4336:20924] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 03:08:58.559] [info ] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 03:08:58.559] [warning] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 03:08:58.586] [error ] [nspeng ] [ 4336:20924] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 03:08:58.587] [error ] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 03:08:58.588] [error ] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 03:08:58.589] [error ] [nspeng ] [ 4336:20924] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 03:08:58.589] [warning] [nspeng ] [ 4336:20924] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 03:08:58.589] [info ] [nspeng ] [ 4336:20924] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 03:08:58.590] [info ] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 03:08:58.590] [warning] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 03:08:58.618] [error ] [nspeng ] [ 4336:20924] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 03:08:58.619] [error ] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 03:08:58.620] [error ] [nspeng ] [ 4336:20924] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 03:08:58.621] [error ] [nspeng ] [ 4336:20924] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 03:08:58.622] [error ] [nspeng ] [ 4336:20924] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 03:08:58.623] [info ] [nspeng ] [ 4336:20924] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 03:08:58.630] [info ] [nspeng ] [ 4336: 5828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 03:08:58.630] [info ] [nspeng ] [ 4336: 5828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 03:08:58.631] [warning] [nspeng ] [ 4336: 5828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 03:08:58.653] [error ] [nspeng ] [ 4336: 5828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 03:08:58.654] [error ] [nspeng ] [ 4336: 5828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 03:08:58.655] [error ] [nspeng ] [ 4336: 5828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 03:08:58.656] [error ] [nspeng ] [ 4336: 5828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 03:08:58.657] [warning] [nspeng ] [ 4336: 5828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 03:08:58.657] [info ] [nspeng ] [ 4336: 5828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 03:08:58.657] [info ] [nspeng ] [ 4336: 5828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 03:08:58.657] [warning] [nspeng ] [ 4336: 5828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 03:08:58.677] [error ] [nspeng ] [ 4336: 5828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 03:08:58.677] [error ] [nspeng ] [ 4336: 5828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 03:08:58.678] [error ] [nspeng ] [ 4336: 5828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 03:08:58.679] [error ] [nspeng ] [ 4336: 5828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 03:08:58.680] [error ] [nspeng ] [ 4336: 5828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 03:08:58.681] [info ] [nspeng ] [ 4336: 5828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 04:05:05.015] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 04:05:05.015] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 04:05:05.015] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 04:05:05.028] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 04:05:05.030] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 04:05:05.030] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 04:05:05.031] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 04:05:05.032] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 04:05:05.032] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 04:05:05.032] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 04:05:05.032] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 04:05:05.045] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 04:05:05.046] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 04:05:05.047] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 04:05:05.047] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 04:05:05.048] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 04:05:05.049] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 04:05:05.053] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 04:05:05.057] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-08 04:05:05.060] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-08 04:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-08 04:05:05.067] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-08 04:05:05.072] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-08 04:05:05.075] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-08 04:05:05.076] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 04:05:05.076] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 04:05:05.090] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 04:05:05.090] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 04:05:05.091] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 04:05:05.092] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 04:05:05.093] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 04:05:05.093] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 04:05:05.093] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 04:05:05.093] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 04:05:05.106] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 04:05:05.106] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 04:05:05.107] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 04:05:05.108] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-08 04:05:05.112] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-08 04:05:05.116] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-08 04:05:05.119] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-08 04:05:05.123] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-08 04:05:05.127] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-08 04:05:05.130] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-08 04:05:05.131] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050804050500.ncl' [2025-05-08 04:05:05.131] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050804050500.ncl [2025-05-08 04:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050804050500.ncl' [2025-05-08 04:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-08 04:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-08 04:55:16.723] [info ] [nspeng ] [ 4336:18612] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 04:55:16.723] [info ] [nspeng ] [ 4336:18612] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 04:55:16.723] [warning] [nspeng ] [ 4336:18612] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 04:55:16.736] [error ] [nspeng ] [ 4336:18612] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 04:55:16.736] [error ] [nspeng ] [ 4336:18612] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 04:55:16.737] [error ] [nspeng ] [ 4336:18612] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 04:55:16.738] [error ] [nspeng ] [ 4336:18612] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 04:55:16.739] [warning] [nspeng ] [ 4336:18612] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 04:55:16.739] [info ] [nspeng ] [ 4336:18612] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 04:55:16.739] [info ] [nspeng ] [ 4336:18612] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 04:55:16.739] [warning] [nspeng ] [ 4336:18612] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 04:55:16.751] [error ] [nspeng ] [ 4336:18612] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 04:55:16.751] [error ] [nspeng ] [ 4336:18612] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 04:55:16.752] [error ] [nspeng ] [ 4336:18612] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 04:55:16.753] [error ] [nspeng ] [ 4336:18612] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 04:55:16.753] [error ] [nspeng ] [ 4336:18612] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 04:55:16.754] [info ] [nspeng ] [ 4336:18612] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 08:03:07.647] [info ] [nspeng ] [ 4336:26504] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 08:03:07.647] [info ] [nspeng ] [ 4336:26504] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 08:03:07.647] [warning] [nspeng ] [ 4336:26504] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 08:03:07.659] [error ] [nspeng ] [ 4336:26504] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 08:03:07.660] [error ] [nspeng ] [ 4336:26504] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 08:03:07.661] [error ] [nspeng ] [ 4336:26504] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 08:03:07.662] [error ] [nspeng ] [ 4336:26504] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 08:03:07.663] [warning] [nspeng ] [ 4336:26504] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 08:03:07.663] [info ] [nspeng ] [ 4336:26504] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 08:03:07.663] [info ] [nspeng ] [ 4336:26504] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 08:03:07.663] [warning] [nspeng ] [ 4336:26504] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 08:03:07.676] [error ] [nspeng ] [ 4336:26504] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 08:03:07.677] [error ] [nspeng ] [ 4336:26504] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 08:03:07.678] [error ] [nspeng ] [ 4336:26504] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 08:03:07.678] [error ] [nspeng ] [ 4336:26504] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 08:03:07.679] [error ] [nspeng ] [ 4336:26504] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 08:03:07.680] [info ] [nspeng ] [ 4336:26504] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 08:05:05.015] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 08:05:05.016] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 08:05:05.016] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 08:05:05.027] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 08:05:05.028] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 08:05:05.028] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 08:05:05.030] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 08:05:05.031] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 08:05:05.031] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 08:05:05.031] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 08:05:05.031] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 08:05:05.041] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 08:05:05.042] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 08:05:05.043] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 08:05:05.044] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 08:05:05.045] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 08:05:05.045] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 08:05:05.049] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 08:05:05.053] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-08 08:05:05.057] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-08 08:05:05.060] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-08 08:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-08 08:05:05.068] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-08 08:05:05.070] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-08 08:05:05.071] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 08:05:05.071] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 08:05:05.083] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 08:05:05.084] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 08:05:05.085] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 08:05:05.085] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 08:05:05.086] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 08:05:05.086] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 08:05:05.087] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 08:05:05.087] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 08:05:05.099] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 08:05:05.100] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 08:05:05.101] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 08:05:05.102] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-08 08:05:05.107] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-08 08:05:05.111] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-08 08:05:05.113] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-08 08:05:05.116] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-08 08:05:05.120] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-08 08:05:05.123] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-08 08:05:05.124] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050808050500.ncl' [2025-05-08 08:05:05.124] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050808050500.ncl [2025-05-08 08:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050808050500.ncl' [2025-05-08 08:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-08 08:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-08 08:21:07.865] [info ] [nspeng ] [ 4336:27032] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 08:21:07.865] [info ] [nspeng ] [ 4336:27032] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 08:21:07.865] [warning] [nspeng ] [ 4336:27032] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 08:21:07.878] [error ] [nspeng ] [ 4336:27032] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 08:21:07.879] [error ] [nspeng ] [ 4336:27032] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 08:21:07.879] [error ] [nspeng ] [ 4336:27032] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 08:21:07.880] [error ] [nspeng ] [ 4336:27032] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 08:21:07.881] [warning] [nspeng ] [ 4336:27032] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 08:21:07.881] [info ] [nspeng ] [ 4336:27032] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 08:21:07.881] [info ] [nspeng ] [ 4336:27032] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 08:21:07.881] [warning] [nspeng ] [ 4336:27032] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 08:21:07.892] [error ] [nspeng ] [ 4336:27032] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 08:21:07.892] [error ] [nspeng ] [ 4336:27032] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 08:21:07.893] [error ] [nspeng ] [ 4336:27032] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 08:21:07.894] [error ] [nspeng ] [ 4336:27032] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 08:21:07.895] [error ] [nspeng ] [ 4336:27032] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 08:21:07.895] [info ] [nspeng ] [ 4336:27032] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 09:07:44.549] [info ] [nspeng ] [ 4336:26168] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 09:07:44.549] [info ] [nspeng ] [ 4336:26168] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 09:07:44.549] [warning] [nspeng ] [ 4336:26168] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 09:07:44.562] [error ] [nspeng ] [ 4336:26168] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 09:07:44.562] [error ] [nspeng ] [ 4336:26168] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 09:07:44.563] [error ] [nspeng ] [ 4336:26168] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 09:07:44.564] [error ] [nspeng ] [ 4336:26168] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 09:07:44.565] [warning] [nspeng ] [ 4336:26168] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 09:07:44.565] [info ] [nspeng ] [ 4336:26168] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 09:07:44.565] [info ] [nspeng ] [ 4336:26168] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 09:07:44.565] [warning] [nspeng ] [ 4336:26168] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 09:07:44.577] [error ] [nspeng ] [ 4336:26168] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 09:07:44.577] [error ] [nspeng ] [ 4336:26168] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 09:07:44.578] [error ] [nspeng ] [ 4336:26168] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 09:07:44.579] [error ] [nspeng ] [ 4336:26168] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 09:07:44.580] [error ] [nspeng ] [ 4336:26168] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 09:07:44.581] [info ] [nspeng ] [ 4336:26168] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 10:24:36.850] [info ] [nspeng ] [ 4336: 5748] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 10:24:36.850] [info ] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 10:24:36.850] [warning] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 10:24:36.863] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 10:24:36.875] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 10:24:36.878] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 10:24:36.879] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 10:24:36.879] [warning] [nspeng ] [ 4336: 5748] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 10:24:36.879] [info ] [nspeng ] [ 4336: 5748] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 10:24:36.879] [info ] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 10:24:36.879] [warning] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 10:24:36.891] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 10:24:36.891] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 10:24:36.892] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 10:24:36.893] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 10:24:36.894] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 10:24:36.894] [info ] [nspeng ] [ 4336: 5748] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 10:24:37.068] [info ] [nspeng ] [ 4336: 5748] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 10:24:37.068] [info ] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 10:24:37.068] [warning] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 10:24:37.079] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 10:24:37.079] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 10:24:37.080] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 10:24:37.081] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 10:24:37.082] [warning] [nspeng ] [ 4336: 5748] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 10:24:37.082] [info ] [nspeng ] [ 4336: 5748] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 10:24:37.082] [info ] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 10:24:37.082] [warning] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 10:24:37.094] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 10:24:37.094] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 10:24:37.095] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 10:24:37.096] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 10:24:37.097] [error ] [nspeng ] [ 4336: 5748] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 10:24:37.097] [info ] [nspeng ] [ 4336: 5748] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 12:05:05.015] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 12:05:05.015] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 12:05:05.015] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 12:05:05.029] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 12:05:05.029] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 12:05:05.030] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 12:05:05.031] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 12:05:05.032] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 12:05:05.032] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 12:05:05.032] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 12:05:05.033] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 12:05:05.045] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 12:05:05.045] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 12:05:05.046] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 12:05:05.047] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 12:05:05.047] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 12:05:05.048] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 12:05:05.052] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 12:05:05.056] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-08 12:05:05.059] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-08 12:05:05.062] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-08 12:05:05.066] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-08 12:05:05.069] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-08 12:05:05.072] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-08 12:05:05.072] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 12:05:05.072] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 12:05:05.085] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 12:05:05.085] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 12:05:05.086] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 12:05:05.087] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 12:05:05.088] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 12:05:05.088] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 12:05:05.088] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 12:05:05.088] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 12:05:05.100] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 12:05:05.100] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 12:05:05.101] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 12:05:05.102] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-08 12:05:05.106] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-08 12:05:05.110] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-08 12:05:05.113] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-08 12:05:05.115] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-08 12:05:05.118] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-08 12:05:05.121] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-08 12:05:05.122] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050812050500.ncl' [2025-05-08 12:05:05.122] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050812050500.ncl [2025-05-08 12:05:05.122] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050812050500.ncl' [2025-05-08 12:05:05.123] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-08 12:05:05.123] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-08 12:30:32.548] [info ] [nspeng ] [ 4336:26384] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 12:30:32.548] [info ] [nspeng ] [ 4336:26384] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 12:30:32.548] [warning] [nspeng ] [ 4336:26384] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 12:30:32.562] [error ] [nspeng ] [ 4336:26384] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 12:30:32.563] [error ] [nspeng ] [ 4336:26384] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 12:30:32.564] [error ] [nspeng ] [ 4336:26384] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 12:30:32.565] [error ] [nspeng ] [ 4336:26384] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 12:30:32.565] [warning] [nspeng ] [ 4336:26384] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 12:30:32.565] [info ] [nspeng ] [ 4336:26384] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 12:30:32.566] [info ] [nspeng ] [ 4336:26384] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 12:30:32.566] [warning] [nspeng ] [ 4336:26384] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 12:30:32.578] [error ] [nspeng ] [ 4336:26384] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 12:30:32.579] [error ] [nspeng ] [ 4336:26384] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 12:30:32.580] [error ] [nspeng ] [ 4336:26384] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 12:30:32.580] [error ] [nspeng ] [ 4336:26384] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 12:30:32.581] [error ] [nspeng ] [ 4336:26384] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 12:30:32.582] [info ] [nspeng ] [ 4336:26384] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 16:05:05.016] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 16:05:05.016] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 16:05:05.016] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 16:05:05.032] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 16:05:05.033] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 16:05:05.033] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 16:05:05.034] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 16:05:05.035] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 16:05:05.035] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 16:05:05.035] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 16:05:05.035] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 16:05:05.050] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 16:05:05.051] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 16:05:05.052] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 16:05:05.053] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 16:05:05.054] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 16:05:05.054] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 16:05:05.059] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 16:05:05.062] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-08 16:05:05.066] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-08 16:05:05.070] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-08 16:05:05.074] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-08 16:05:05.078] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-08 16:05:05.081] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-08 16:05:05.082] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 16:05:05.082] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 16:05:05.095] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 16:05:05.096] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 16:05:05.096] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 16:05:05.097] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 16:05:05.098] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 16:05:05.098] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 16:05:05.098] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 16:05:05.098] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 16:05:05.113] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 16:05:05.113] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 16:05:05.114] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 16:05:05.115] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-08 16:05:05.120] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-08 16:05:05.124] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-08 16:05:05.128] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-08 16:05:05.131] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-08 16:05:05.135] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-08 16:05:05.139] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-08 16:05:05.140] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050816050500.ncl' [2025-05-08 16:05:05.140] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050816050500.ncl [2025-05-08 16:05:05.141] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050816050500.ncl' [2025-05-08 16:05:05.141] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-08 16:05:05.141] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-08 18:11:02.565] [info ] [nspeng ] [ 4336:14492] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 18:11:02.565] [info ] [nspeng ] [ 4336:14492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 18:11:02.565] [warning] [nspeng ] [ 4336:14492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 18:11:02.577] [error ] [nspeng ] [ 4336:14492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 18:11:02.579] [error ] [nspeng ] [ 4336:14492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 18:11:02.580] [error ] [nspeng ] [ 4336:14492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 18:11:02.581] [error ] [nspeng ] [ 4336:14492] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 18:11:02.582] [warning] [nspeng ] [ 4336:14492] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 18:11:02.582] [info ] [nspeng ] [ 4336:14492] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 18:11:02.582] [info ] [nspeng ] [ 4336:14492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 18:11:02.582] [warning] [nspeng ] [ 4336:14492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 18:11:02.594] [error ] [nspeng ] [ 4336:14492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 18:11:02.594] [error ] [nspeng ] [ 4336:14492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 18:11:02.595] [error ] [nspeng ] [ 4336:14492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 18:11:02.596] [error ] [nspeng ] [ 4336:14492] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 18:11:02.597] [error ] [nspeng ] [ 4336:14492] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 18:11:02.597] [info ] [nspeng ] [ 4336:14492] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 20:05:05.009] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 20:05:05.010] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 20:05:05.010] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 20:05:05.022] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 20:05:05.023] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 20:05:05.023] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 20:05:05.024] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 20:05:05.025] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 20:05:05.025] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 20:05:05.025] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 20:05:05.025] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 20:05:05.037] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 20:05:05.038] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 20:05:05.039] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 20:05:05.040] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-08 20:05:05.040] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-08 20:05:05.041] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-08 20:05:05.045] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-08 20:05:05.049] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-08 20:05:05.053] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-08 20:05:05.056] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-08 20:05:05.060] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-08 20:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-08 20:05:05.066] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-08 20:05:05.066] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 20:05:05.066] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 20:05:05.079] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 20:05:05.080] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 20:05:05.081] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 20:05:05.082] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-08 20:05:05.083] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-08 20:05:05.083] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-08 20:05:05.083] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-08 20:05:05.083] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-08 20:05:05.095] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-08 20:05:05.096] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-08 20:05:05.096] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-08 20:05:05.097] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-08 20:05:05.102] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-08 20:05:05.105] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-08 20:05:05.109] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-08 20:05:05.112] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-08 20:05:05.115] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-08 20:05:05.118] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-08 20:05:05.120] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050820050500.ncl' [2025-05-08 20:05:05.121] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050820050500.ncl [2025-05-08 20:05:05.122] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050820050500.ncl' [2025-05-08 20:05:05.122] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-08 20:05:05.122] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-09 00:05:05.015] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 00:05:05.016] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 00:05:05.016] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 00:05:05.046] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 00:05:05.046] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 00:05:05.047] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 00:05:05.050] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 00:05:05.050] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 00:05:05.051] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 00:05:05.051] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 00:05:05.051] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 00:05:05.064] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 00:05:05.065] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 00:05:05.066] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 00:05:05.067] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 00:05:05.068] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 00:05:05.069] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 00:05:05.073] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 00:05:05.078] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-09 00:05:05.082] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-09 00:05:05.084] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-09 00:05:05.087] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-09 00:05:05.091] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-09 00:05:05.095] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-09 00:05:05.095] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 00:05:05.095] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 00:05:05.110] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 00:05:05.111] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 00:05:05.112] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 00:05:05.112] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 00:05:05.114] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 00:05:05.114] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 00:05:05.114] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 00:05:05.114] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 00:05:05.129] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 00:05:05.129] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 00:05:05.130] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 00:05:05.131] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-09 00:05:05.135] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-09 00:05:05.139] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-09 00:05:05.142] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-09 00:05:05.145] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-09 00:05:05.148] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-09 00:05:05.152] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-09 00:05:05.152] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050900050500.ncl' [2025-05-09 00:05:05.152] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050900050500.ncl [2025-05-09 00:05:05.154] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050900050500.ncl' [2025-05-09 00:05:05.154] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-09 00:05:05.155] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-09 00:40:52.906] [info ] [nspeng ] [ 4336:17536] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 00:40:52.906] [info ] [nspeng ] [ 4336:17536] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 00:40:52.906] [warning] [nspeng ] [ 4336:17536] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 00:40:52.929] [error ] [nspeng ] [ 4336:17536] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 00:40:52.930] [error ] [nspeng ] [ 4336:17536] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 00:40:52.932] [error ] [nspeng ] [ 4336:17536] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 00:40:52.933] [error ] [nspeng ] [ 4336:17536] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 00:40:52.934] [warning] [nspeng ] [ 4336:17536] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 00:40:52.934] [info ] [nspeng ] [ 4336:17536] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 00:40:52.934] [info ] [nspeng ] [ 4336:17536] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 00:40:52.935] [warning] [nspeng ] [ 4336:17536] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 00:40:52.953] [error ] [nspeng ] [ 4336:17536] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 00:40:52.954] [error ] [nspeng ] [ 4336:17536] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 00:40:52.954] [error ] [nspeng ] [ 4336:17536] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 00:40:52.955] [error ] [nspeng ] [ 4336:17536] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 00:40:52.956] [error ] [nspeng ] [ 4336:17536] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 00:40:52.957] [info ] [nspeng ] [ 4336:17536] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 02:18:11.946] [info ] [nspeng ] [ 4336:26788] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 02:18:11.946] [info ] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 02:18:11.946] [warning] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 02:18:11.959] [error ] [nspeng ] [ 4336:26788] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 02:18:11.959] [error ] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 02:18:11.960] [error ] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 02:18:11.961] [error ] [nspeng ] [ 4336:26788] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 02:18:11.962] [warning] [nspeng ] [ 4336:26788] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 02:18:11.962] [info ] [nspeng ] [ 4336:26788] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 02:18:11.962] [info ] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 02:18:11.962] [warning] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 02:18:11.974] [error ] [nspeng ] [ 4336:26788] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 02:18:11.975] [error ] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 02:18:11.976] [error ] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 02:18:11.976] [error ] [nspeng ] [ 4336:26788] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 02:18:11.977] [error ] [nspeng ] [ 4336:26788] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 02:18:11.978] [info ] [nspeng ] [ 4336:26788] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 02:24:37.833] [info ] [nspeng ] [ 4336:18588] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 02:24:37.833] [info ] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 02:24:37.833] [warning] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 02:24:37.845] [error ] [nspeng ] [ 4336:18588] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 02:24:37.845] [error ] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 02:24:37.846] [error ] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 02:24:37.847] [error ] [nspeng ] [ 4336:18588] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 02:24:37.847] [warning] [nspeng ] [ 4336:18588] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 02:24:37.847] [info ] [nspeng ] [ 4336:18588] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 02:24:37.848] [info ] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 02:24:37.848] [warning] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 02:24:37.859] [error ] [nspeng ] [ 4336:18588] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 02:24:37.859] [error ] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 02:24:37.860] [error ] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 02:24:37.862] [error ] [nspeng ] [ 4336:18588] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 02:24:37.862] [error ] [nspeng ] [ 4336:18588] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 02:24:37.862] [info ] [nspeng ] [ 4336:18588] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 02:25:25.728] [info ] [nspeng ] [ 4336:18588] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 02:25:25.728] [info ] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 02:25:25.728] [warning] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 02:25:25.741] [error ] [nspeng ] [ 4336:18588] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 02:25:25.742] [error ] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 02:25:25.742] [error ] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 02:25:25.743] [error ] [nspeng ] [ 4336:18588] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 02:25:25.744] [warning] [nspeng ] [ 4336:18588] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 02:25:25.744] [info ] [nspeng ] [ 4336:18588] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 02:25:25.744] [info ] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 02:25:25.744] [warning] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 02:25:25.756] [error ] [nspeng ] [ 4336:18588] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 02:25:25.756] [error ] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 02:25:25.757] [error ] [nspeng ] [ 4336:18588] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 02:25:25.758] [error ] [nspeng ] [ 4336:18588] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 02:25:25.759] [error ] [nspeng ] [ 4336:18588] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 02:25:25.759] [info ] [nspeng ] [ 4336:18588] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 02:29:29.370] [info ] [nspeng ] [ 4336:16408] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 02:29:29.370] [info ] [nspeng ] [ 4336:16408] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 02:29:29.370] [warning] [nspeng ] [ 4336:16408] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 02:29:29.383] [error ] [nspeng ] [ 4336:16408] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 02:29:29.384] [error ] [nspeng ] [ 4336:16408] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 02:29:29.385] [error ] [nspeng ] [ 4336:16408] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 02:29:29.386] [error ] [nspeng ] [ 4336:16408] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 02:29:29.386] [warning] [nspeng ] [ 4336:16408] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 02:29:29.386] [info ] [nspeng ] [ 4336:16408] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 02:29:29.387] [info ] [nspeng ] [ 4336:16408] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 02:29:29.387] [warning] [nspeng ] [ 4336:16408] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 02:29:29.401] [error ] [nspeng ] [ 4336:16408] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 02:29:29.402] [error ] [nspeng ] [ 4336:16408] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 02:29:29.402] [error ] [nspeng ] [ 4336:16408] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 02:29:29.403] [error ] [nspeng ] [ 4336:16408] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 02:29:29.404] [error ] [nspeng ] [ 4336:16408] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 02:29:29.405] [info ] [nspeng ] [ 4336:16408] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 02:31:33.714] [info ] [nspeng ] [ 4336: 8484] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 02:31:33.714] [info ] [nspeng ] [ 4336: 8484] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 02:31:33.714] [warning] [nspeng ] [ 4336: 8484] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 02:31:33.725] [error ] [nspeng ] [ 4336: 8484] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 02:31:33.725] [error ] [nspeng ] [ 4336: 8484] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 02:31:33.726] [error ] [nspeng ] [ 4336: 8484] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 02:31:33.727] [error ] [nspeng ] [ 4336: 8484] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 02:31:33.728] [warning] [nspeng ] [ 4336: 8484] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 02:31:33.728] [info ] [nspeng ] [ 4336: 8484] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 02:31:33.728] [info ] [nspeng ] [ 4336: 8484] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 02:31:33.729] [warning] [nspeng ] [ 4336: 8484] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 02:31:33.741] [error ] [nspeng ] [ 4336: 8484] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 02:31:33.741] [error ] [nspeng ] [ 4336: 8484] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 02:31:33.742] [error ] [nspeng ] [ 4336: 8484] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 02:31:33.742] [error ] [nspeng ] [ 4336: 8484] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 02:31:33.743] [error ] [nspeng ] [ 4336: 8484] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 02:31:33.744] [info ] [nspeng ] [ 4336: 8484] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 02:33:10.386] [info ] [nspeng ] [ 4336:24052] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 02:33:10.386] [info ] [nspeng ] [ 4336:24052] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 02:33:10.386] [warning] [nspeng ] [ 4336:24052] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 02:33:10.409] [error ] [nspeng ] [ 4336:24052] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 02:33:10.411] [error ] [nspeng ] [ 4336:24052] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 02:33:10.411] [error ] [nspeng ] [ 4336:24052] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 02:33:10.412] [error ] [nspeng ] [ 4336:24052] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 02:33:10.413] [warning] [nspeng ] [ 4336:24052] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 02:33:10.413] [info ] [nspeng ] [ 4336:24052] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 02:33:10.413] [info ] [nspeng ] [ 4336:24052] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 02:33:10.414] [warning] [nspeng ] [ 4336:24052] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 02:33:10.426] [error ] [nspeng ] [ 4336:24052] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 02:33:10.427] [error ] [nspeng ] [ 4336:24052] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 02:33:10.427] [error ] [nspeng ] [ 4336:24052] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 02:33:10.428] [error ] [nspeng ] [ 4336:24052] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 02:33:10.429] [error ] [nspeng ] [ 4336:24052] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 02:33:10.430] [info ] [nspeng ] [ 4336:24052] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 03:13:59.304] [info ] [nspeng ] [ 4336:24472] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 03:13:59.305] [info ] [nspeng ] [ 4336:24472] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 03:13:59.305] [warning] [nspeng ] [ 4336:24472] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 03:13:59.317] [error ] [nspeng ] [ 4336:24472] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 03:13:59.317] [error ] [nspeng ] [ 4336:24472] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 03:13:59.318] [error ] [nspeng ] [ 4336:24472] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 03:13:59.319] [error ] [nspeng ] [ 4336:24472] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 03:13:59.320] [warning] [nspeng ] [ 4336:24472] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 03:13:59.320] [info ] [nspeng ] [ 4336:24472] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 03:13:59.320] [info ] [nspeng ] [ 4336:24472] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 03:13:59.320] [warning] [nspeng ] [ 4336:24472] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 03:13:59.332] [error ] [nspeng ] [ 4336:24472] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 03:13:59.332] [error ] [nspeng ] [ 4336:24472] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 03:13:59.333] [error ] [nspeng ] [ 4336:24472] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 03:13:59.334] [error ] [nspeng ] [ 4336:24472] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 03:13:59.335] [error ] [nspeng ] [ 4336:24472] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 03:13:59.336] [info ] [nspeng ] [ 4336:24472] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 03:14:00.700] [info ] [nspeng ] [ 4336:12368] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 03:14:00.700] [info ] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 03:14:00.701] [warning] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 03:14:00.725] [error ] [nspeng ] [ 4336:12368] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 03:14:00.726] [error ] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 03:14:00.726] [error ] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 03:14:00.728] [error ] [nspeng ] [ 4336:12368] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 03:14:00.728] [warning] [nspeng ] [ 4336:12368] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 03:14:00.729] [info ] [nspeng ] [ 4336:12368] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 03:14:00.729] [info ] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 03:14:00.729] [warning] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 03:14:00.747] [error ] [nspeng ] [ 4336:12368] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 03:14:00.748] [error ] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 03:14:00.748] [error ] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 03:14:00.749] [error ] [nspeng ] [ 4336:12368] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 03:14:00.750] [error ] [nspeng ] [ 4336:12368] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 03:14:00.751] [info ] [nspeng ] [ 4336:12368] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 03:14:00.757] [info ] [nspeng ] [ 4336:17660] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 03:14:00.757] [info ] [nspeng ] [ 4336:17660] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 03:14:00.757] [warning] [nspeng ] [ 4336:17660] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 03:14:00.779] [error ] [nspeng ] [ 4336:17660] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 03:14:00.780] [error ] [nspeng ] [ 4336:17660] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 03:14:00.780] [error ] [nspeng ] [ 4336:17660] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 03:14:00.781] [error ] [nspeng ] [ 4336:17660] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 03:14:00.782] [warning] [nspeng ] [ 4336:17660] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 03:14:00.782] [info ] [nspeng ] [ 4336:17660] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 03:14:00.782] [info ] [nspeng ] [ 4336:17660] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 03:14:00.783] [warning] [nspeng ] [ 4336:17660] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 03:14:00.800] [error ] [nspeng ] [ 4336:17660] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 03:14:00.801] [error ] [nspeng ] [ 4336:17660] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 03:14:00.802] [error ] [nspeng ] [ 4336:17660] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 03:14:00.802] [error ] [nspeng ] [ 4336:17660] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 03:14:00.803] [error ] [nspeng ] [ 4336:17660] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 03:14:00.804] [info ] [nspeng ] [ 4336:17660] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 03:14:01.198] [info ] [nspeng ] [ 4336:12644] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 03:14:01.198] [info ] [nspeng ] [ 4336:12644] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 03:14:01.198] [warning] [nspeng ] [ 4336:12644] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 03:14:01.218] [error ] [nspeng ] [ 4336:12644] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 03:14:01.219] [error ] [nspeng ] [ 4336:12644] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 03:14:01.220] [error ] [nspeng ] [ 4336:12644] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 03:14:01.221] [error ] [nspeng ] [ 4336:12644] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 03:14:01.222] [warning] [nspeng ] [ 4336:12644] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 03:14:01.222] [info ] [nspeng ] [ 4336:12644] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 03:14:01.222] [info ] [nspeng ] [ 4336:12644] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 03:14:01.222] [warning] [nspeng ] [ 4336:12644] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 03:14:01.240] [error ] [nspeng ] [ 4336:12644] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 03:14:01.241] [error ] [nspeng ] [ 4336:12644] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 03:14:01.242] [error ] [nspeng ] [ 4336:12644] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 03:14:01.242] [error ] [nspeng ] [ 4336:12644] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 03:14:01.243] [error ] [nspeng ] [ 4336:12644] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 03:14:01.244] [info ] [nspeng ] [ 4336:12644] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 03:14:01.249] [info ] [nspeng ] [ 4336: 3468] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 03:14:01.249] [info ] [nspeng ] [ 4336: 3468] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 03:14:01.249] [warning] [nspeng ] [ 4336: 3468] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 03:14:01.266] [error ] [nspeng ] [ 4336: 3468] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 03:14:01.267] [error ] [nspeng ] [ 4336: 3468] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 03:14:01.268] [error ] [nspeng ] [ 4336: 3468] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 03:14:01.270] [error ] [nspeng ] [ 4336: 3468] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 03:14:01.271] [warning] [nspeng ] [ 4336: 3468] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 03:14:01.271] [info ] [nspeng ] [ 4336: 3468] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 03:14:01.271] [info ] [nspeng ] [ 4336: 3468] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 03:14:01.271] [warning] [nspeng ] [ 4336: 3468] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 03:14:01.290] [error ] [nspeng ] [ 4336: 3468] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 03:14:01.291] [error ] [nspeng ] [ 4336: 3468] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 03:14:01.292] [error ] [nspeng ] [ 4336: 3468] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 03:14:01.293] [error ] [nspeng ] [ 4336: 3468] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 03:14:01.294] [error ] [nspeng ] [ 4336: 3468] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 03:14:01.294] [info ] [nspeng ] [ 4336: 3468] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 03:14:01.301] [info ] [nspeng ] [ 4336: 6952] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 03:14:01.302] [info ] [nspeng ] [ 4336: 6952] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 03:14:01.302] [warning] [nspeng ] [ 4336: 6952] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 03:14:01.320] [error ] [nspeng ] [ 4336: 6952] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 03:14:01.321] [error ] [nspeng ] [ 4336: 6952] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 03:14:01.321] [error ] [nspeng ] [ 4336: 6952] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 03:14:01.322] [error ] [nspeng ] [ 4336: 6952] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 03:14:01.323] [warning] [nspeng ] [ 4336: 6952] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 03:14:01.323] [info ] [nspeng ] [ 4336: 6952] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 03:14:01.323] [info ] [nspeng ] [ 4336: 6952] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 03:14:01.323] [warning] [nspeng ] [ 4336: 6952] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 03:14:01.340] [error ] [nspeng ] [ 4336: 6952] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 03:14:01.340] [error ] [nspeng ] [ 4336: 6952] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 03:14:01.341] [error ] [nspeng ] [ 4336: 6952] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 03:14:01.342] [error ] [nspeng ] [ 4336: 6952] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 03:14:01.343] [error ] [nspeng ] [ 4336: 6952] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 03:14:01.344] [info ] [nspeng ] [ 4336: 6952] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 03:14:01.350] [info ] [nspeng ] [ 4336:12368] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 03:14:01.350] [info ] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 03:14:01.350] [warning] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 03:14:01.367] [error ] [nspeng ] [ 4336:12368] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 03:14:01.368] [error ] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 03:14:01.369] [error ] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 03:14:01.370] [error ] [nspeng ] [ 4336:12368] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 03:14:01.371] [warning] [nspeng ] [ 4336:12368] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 03:14:01.371] [info ] [nspeng ] [ 4336:12368] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 03:14:01.371] [info ] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 03:14:01.371] [warning] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 03:14:01.392] [error ] [nspeng ] [ 4336:12368] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 03:14:01.393] [error ] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 03:14:01.394] [error ] [nspeng ] [ 4336:12368] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 03:14:01.395] [error ] [nspeng ] [ 4336:12368] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 03:14:01.396] [error ] [nspeng ] [ 4336:12368] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 03:14:01.397] [info ] [nspeng ] [ 4336:12368] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 04:05:05.004] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 04:05:05.004] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 04:05:05.004] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 04:05:05.026] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 04:05:05.028] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 04:05:05.029] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 04:05:05.030] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 04:05:05.031] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 04:05:05.031] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 04:05:05.031] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 04:05:05.031] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 04:05:05.042] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 04:05:05.043] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 04:05:05.044] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 04:05:05.045] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 04:05:05.045] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 04:05:05.046] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 04:05:05.050] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 04:05:05.054] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-09 04:05:05.058] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-09 04:05:05.062] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-09 04:05:05.065] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-09 04:05:05.069] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-09 04:05:05.072] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-09 04:05:05.072] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 04:05:05.072] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 04:05:05.098] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 04:05:05.098] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 04:05:05.099] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 04:05:05.100] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 04:05:05.101] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 04:05:05.101] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 04:05:05.101] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 04:05:05.101] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 04:05:05.113] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 04:05:05.113] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 04:05:05.114] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 04:05:05.116] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-09 04:05:05.121] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-09 04:05:05.126] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-09 04:05:05.130] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-09 04:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-09 04:05:05.136] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-09 04:05:05.138] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-09 04:05:05.139] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050904050500.ncl' [2025-05-09 04:05:05.139] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050904050500.ncl [2025-05-09 04:05:05.140] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050904050500.ncl' [2025-05-09 04:05:05.140] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-09 04:05:05.140] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-09 05:09:48.574] [info ] [nspeng ] [ 4336:21444] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 05:09:48.574] [info ] [nspeng ] [ 4336:21444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 05:09:48.574] [warning] [nspeng ] [ 4336:21444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 05:09:48.587] [error ] [nspeng ] [ 4336:21444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 05:09:48.603] [error ] [nspeng ] [ 4336:21444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 05:09:48.604] [error ] [nspeng ] [ 4336:21444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 05:09:48.605] [error ] [nspeng ] [ 4336:21444] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 05:09:48.606] [warning] [nspeng ] [ 4336:21444] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 05:09:48.606] [info ] [nspeng ] [ 4336:21444] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 05:09:48.606] [info ] [nspeng ] [ 4336:21444] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 05:09:48.606] [warning] [nspeng ] [ 4336:21444] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 05:09:48.619] [error ] [nspeng ] [ 4336:21444] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 05:09:48.619] [error ] [nspeng ] [ 4336:21444] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 05:09:48.630] [error ] [nspeng ] [ 4336:21444] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 05:09:48.630] [error ] [nspeng ] [ 4336:21444] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 05:09:48.631] [error ] [nspeng ] [ 4336:21444] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 05:09:48.632] [info ] [nspeng ] [ 4336:21444] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 08:04:09.194] [info ] [nspeng ] [ 4336: 9648] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 08:04:09.194] [info ] [nspeng ] [ 4336: 9648] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 08:04:09.194] [warning] [nspeng ] [ 4336: 9648] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 08:04:09.208] [error ] [nspeng ] [ 4336: 9648] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 08:04:09.209] [error ] [nspeng ] [ 4336: 9648] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 08:04:09.209] [error ] [nspeng ] [ 4336: 9648] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 08:04:09.210] [error ] [nspeng ] [ 4336: 9648] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 08:04:09.211] [warning] [nspeng ] [ 4336: 9648] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 08:04:09.211] [info ] [nspeng ] [ 4336: 9648] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 08:04:09.211] [info ] [nspeng ] [ 4336: 9648] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 08:04:09.212] [warning] [nspeng ] [ 4336: 9648] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 08:04:09.224] [error ] [nspeng ] [ 4336: 9648] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 08:04:09.225] [error ] [nspeng ] [ 4336: 9648] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 08:04:09.226] [error ] [nspeng ] [ 4336: 9648] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 08:04:09.226] [error ] [nspeng ] [ 4336: 9648] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 08:04:09.227] [error ] [nspeng ] [ 4336: 9648] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 08:04:09.228] [info ] [nspeng ] [ 4336: 9648] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 08:05:05.015] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 08:05:05.015] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 08:05:05.015] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 08:05:05.029] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 08:05:05.030] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 08:05:05.031] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 08:05:05.032] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 08:05:05.032] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 08:05:05.033] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 08:05:05.033] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 08:05:05.033] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 08:05:05.049] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 08:05:05.050] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 08:05:05.050] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 08:05:05.051] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 08:05:05.052] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 08:05:05.053] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 08:05:05.058] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 08:05:05.062] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-09 08:05:05.065] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-09 08:05:05.069] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-09 08:05:05.072] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-09 08:05:05.076] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-09 08:05:05.079] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-09 08:05:05.079] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 08:05:05.079] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 08:05:05.093] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 08:05:05.094] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 08:05:05.095] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 08:05:05.096] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 08:05:05.097] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 08:05:05.097] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 08:05:05.097] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 08:05:05.097] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 08:05:05.110] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 08:05:05.110] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 08:05:05.111] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 08:05:05.113] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-09 08:05:05.117] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-09 08:05:05.121] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-09 08:05:05.127] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-09 08:05:05.130] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-09 08:05:05.133] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-09 08:05:05.136] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-09 08:05:05.138] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050908050500.ncl' [2025-05-09 08:05:05.138] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050908050500.ncl [2025-05-09 08:05:05.138] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050908050500.ncl' [2025-05-09 08:05:05.139] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-09 08:05:05.139] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-09 08:24:08.428] [info ] [nspeng ] [ 4336: 3708] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 08:24:08.428] [info ] [nspeng ] [ 4336: 3708] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 08:24:08.428] [warning] [nspeng ] [ 4336: 3708] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 08:24:08.441] [error ] [nspeng ] [ 4336: 3708] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 08:24:08.441] [error ] [nspeng ] [ 4336: 3708] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 08:24:08.442] [error ] [nspeng ] [ 4336: 3708] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 08:24:08.443] [error ] [nspeng ] [ 4336: 3708] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 08:24:08.444] [warning] [nspeng ] [ 4336: 3708] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 08:24:08.444] [info ] [nspeng ] [ 4336: 3708] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 08:24:08.444] [info ] [nspeng ] [ 4336: 3708] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 08:24:08.444] [warning] [nspeng ] [ 4336: 3708] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 08:24:08.456] [error ] [nspeng ] [ 4336: 3708] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 08:24:08.457] [error ] [nspeng ] [ 4336: 3708] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 08:24:08.457] [error ] [nspeng ] [ 4336: 3708] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 08:24:08.458] [error ] [nspeng ] [ 4336: 3708] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 08:24:08.459] [error ] [nspeng ] [ 4336: 3708] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 08:24:08.460] [info ] [nspeng ] [ 4336: 3708] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 10:41:30.051] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 10:41:30.052] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 10:41:30.052] [warning] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 10:41:30.068] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 10:41:30.069] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 10:41:30.070] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 10:41:30.072] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 10:41:30.073] [warning] [nspeng ] [ 4336: 6524] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 10:41:30.073] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 10:41:30.073] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 10:41:30.073] [warning] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 10:41:30.093] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 10:41:30.094] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 10:41:30.095] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 10:41:30.096] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 10:41:30.097] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 10:41:30.097] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 10:41:30.104] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 10:41:30.104] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 10:41:30.104] [warning] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 10:41:30.125] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 10:41:30.126] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 10:41:30.126] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 10:41:30.127] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 10:41:30.129] [warning] [nspeng ] [ 4336: 6524] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 10:41:30.129] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 10:41:30.129] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 10:41:30.129] [warning] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 10:41:30.148] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 10:41:30.149] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 10:41:30.151] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 10:41:30.152] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 10:41:30.153] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 10:41:30.154] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 10:41:30.160] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 10:41:30.166] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-09 10:41:30.171] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-09 10:41:30.176] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-09 10:41:30.180] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-09 10:41:30.185] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-09 10:41:30.188] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-09 10:41:30.189] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 10:41:30.189] [warning] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 10:41:30.214] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 10:41:30.215] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 10:41:30.216] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 10:41:30.217] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 10:41:30.218] [warning] [nspeng ] [ 4336: 6524] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 10:41:30.219] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 10:41:30.220] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 10:41:30.220] [warning] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 10:41:30.242] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 10:41:30.243] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 10:41:30.245] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 10:41:30.246] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-09 10:41:30.255] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-09 10:41:30.260] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-09 10:41:30.264] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-09 10:41:30.269] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-09 10:41:30.275] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-09 10:41:30.281] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-09 10:41:30.282] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050910413000.ncl' [2025-05-09 10:41:30.282] [error ] [nspeng ] [ 4336: 6524] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050910413000.ncl [2025-05-09 10:41:30.283] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050910413000.ncl' [2025-05-09 10:41:30.283] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-09 10:41:30.284] [info ] [nspeng ] [ 4336: 6524] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-09 11:32:23.264] [info ] [nspeng ] [ 4336:23788] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 11:32:23.264] [info ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 11:32:23.264] [warning] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 11:32:23.284] [error ] [nspeng ] [ 4336:23788] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 11:32:23.285] [error ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 11:32:23.286] [error ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 11:32:23.287] [error ] [nspeng ] [ 4336:23788] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 11:32:23.288] [warning] [nspeng ] [ 4336:23788] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 11:32:23.288] [info ] [nspeng ] [ 4336:23788] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 11:32:23.288] [info ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 11:32:23.288] [warning] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 11:32:23.312] [error ] [nspeng ] [ 4336:23788] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 11:32:23.313] [error ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 11:32:23.313] [error ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 11:32:23.314] [error ] [nspeng ] [ 4336:23788] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 11:32:23.315] [error ] [nspeng ] [ 4336:23788] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 11:32:23.316] [info ] [nspeng ] [ 4336:23788] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 11:32:23.323] [info ] [nspeng ] [ 4336:23788] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 11:32:23.323] [info ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 11:32:23.323] [warning] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 11:32:23.345] [error ] [nspeng ] [ 4336:23788] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 11:32:23.346] [error ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 11:32:23.347] [error ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 11:32:23.348] [error ] [nspeng ] [ 4336:23788] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 11:32:23.349] [warning] [nspeng ] [ 4336:23788] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 11:32:23.349] [info ] [nspeng ] [ 4336:23788] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 11:32:23.349] [info ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 11:32:23.349] [warning] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 11:32:23.369] [error ] [nspeng ] [ 4336:23788] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 11:32:23.371] [error ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 11:32:23.372] [error ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 11:32:23.373] [error ] [nspeng ] [ 4336:23788] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 11:32:23.374] [error ] [nspeng ] [ 4336:23788] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 11:32:23.375] [info ] [nspeng ] [ 4336:23788] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 11:32:23.381] [info ] [nspeng ] [ 4336:23788] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 11:32:23.384] [info ] [nspeng ] [ 4336:23788] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-09 11:32:23.390] [info ] [nspeng ] [ 4336:23788] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-09 11:32:23.394] [info ] [nspeng ] [ 4336:23788] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-09 11:32:23.398] [info ] [nspeng ] [ 4336:23788] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-09 11:32:23.403] [info ] [nspeng ] [ 4336:23788] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-09 11:32:23.406] [info ] [nspeng ] [ 4336:23788] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-09 11:32:23.407] [info ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 11:32:23.407] [warning] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 11:32:23.428] [error ] [nspeng ] [ 4336:23788] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 11:32:23.429] [error ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 11:32:23.429] [error ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 11:32:23.430] [error ] [nspeng ] [ 4336:23788] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 11:32:23.431] [warning] [nspeng ] [ 4336:23788] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 11:32:23.431] [info ] [nspeng ] [ 4336:23788] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 11:32:23.432] [info ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 11:32:23.432] [warning] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 11:32:23.455] [error ] [nspeng ] [ 4336:23788] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 11:32:23.456] [error ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 11:32:23.457] [error ] [nspeng ] [ 4336:23788] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 11:32:23.458] [error ] [nspeng ] [ 4336:23788] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-09 11:32:23.464] [info ] [nspeng ] [ 4336:23788] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-09 11:32:23.468] [info ] [nspeng ] [ 4336:23788] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-09 11:32:23.473] [info ] [nspeng ] [ 4336:23788] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-09 11:32:23.477] [info ] [nspeng ] [ 4336:23788] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-09 11:32:23.481] [info ] [nspeng ] [ 4336:23788] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-09 11:32:23.485] [info ] [nspeng ] [ 4336:23788] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-09 11:32:23.486] [info ] [nspeng ] [ 4336:23788] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050911322300.ncl' [2025-05-09 11:32:23.486] [error ] [nspeng ] [ 4336:23788] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050911322300.ncl [2025-05-09 11:32:23.487] [info ] [nspeng ] [ 4336:23788] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050911322300.ncl' [2025-05-09 11:32:23.487] [info ] [nspeng ] [ 4336:23788] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-09 11:32:23.488] [info ] [nspeng ] [ 4336:23788] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-09 12:05:05.010] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 12:05:05.011] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 12:05:05.011] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 12:05:05.029] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 12:05:05.030] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 12:05:05.030] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 12:05:05.032] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 12:05:05.032] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 12:05:05.032] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 12:05:05.033] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 12:05:05.033] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 12:05:05.049] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 12:05:05.051] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 12:05:05.052] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 12:05:05.052] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 12:05:05.053] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 12:05:05.054] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 12:05:05.059] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 12:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-09 12:05:05.069] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-09 12:05:05.073] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-09 12:05:05.076] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-09 12:05:05.081] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-09 12:05:05.085] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-09 12:05:05.086] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 12:05:05.086] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 12:05:05.104] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 12:05:05.104] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 12:05:05.105] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 12:05:05.107] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 12:05:05.107] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 12:05:05.108] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 12:05:05.108] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 12:05:05.108] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 12:05:05.125] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 12:05:05.125] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 12:05:05.126] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 12:05:05.127] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-09 12:05:05.133] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-09 12:05:05.137] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-09 12:05:05.141] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-09 12:05:05.145] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-09 12:05:05.149] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-09 12:05:05.153] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-09 12:05:05.154] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050912050500.ncl' [2025-05-09 12:05:05.154] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050912050500.ncl [2025-05-09 12:05:05.155] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050912050500.ncl' [2025-05-09 12:05:05.156] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-09 12:05:05.156] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-09 16:05:05.013] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 16:05:05.013] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 16:05:05.013] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 16:05:05.031] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 16:05:05.032] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 16:05:05.032] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 16:05:05.035] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 16:05:05.035] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 16:05:05.035] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 16:05:05.035] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 16:05:05.035] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 16:05:05.057] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 16:05:05.058] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 16:05:05.059] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 16:05:05.059] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 16:05:05.060] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 16:05:05.061] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 16:05:05.066] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 16:05:05.071] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-09 16:05:05.075] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-09 16:05:05.079] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-09 16:05:05.083] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-09 16:05:05.087] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-09 16:05:05.091] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-09 16:05:05.091] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 16:05:05.091] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 16:05:05.109] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 16:05:05.110] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 16:05:05.111] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 16:05:05.112] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 16:05:05.112] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 16:05:05.113] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 16:05:05.113] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 16:05:05.113] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 16:05:05.131] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 16:05:05.132] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 16:05:05.133] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 16:05:05.134] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-09 16:05:05.139] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-09 16:05:05.145] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-09 16:05:05.149] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-09 16:05:05.153] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-09 16:05:05.157] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-09 16:05:05.162] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-09 16:05:05.163] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050916050500.ncl' [2025-05-09 16:05:05.163] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050916050500.ncl [2025-05-09 16:05:05.164] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050916050500.ncl' [2025-05-09 16:05:05.165] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-09 16:05:05.165] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-09 17:56:04.570] [info ] [nspeng ] [ 4336:28612] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 17:56:04.570] [info ] [nspeng ] [ 4336:28612] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 17:56:04.570] [warning] [nspeng ] [ 4336:28612] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 17:56:04.589] [error ] [nspeng ] [ 4336:28612] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 17:56:04.590] [error ] [nspeng ] [ 4336:28612] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 17:56:04.591] [error ] [nspeng ] [ 4336:28612] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 17:56:04.592] [error ] [nspeng ] [ 4336:28612] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 17:56:04.593] [warning] [nspeng ] [ 4336:28612] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 17:56:04.593] [info ] [nspeng ] [ 4336:28612] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 17:56:04.594] [info ] [nspeng ] [ 4336:28612] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 17:56:04.594] [warning] [nspeng ] [ 4336:28612] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 17:56:04.616] [error ] [nspeng ] [ 4336:28612] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 17:56:04.617] [error ] [nspeng ] [ 4336:28612] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 17:56:04.618] [error ] [nspeng ] [ 4336:28612] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 17:56:04.619] [error ] [nspeng ] [ 4336:28612] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 17:56:04.620] [error ] [nspeng ] [ 4336:28612] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 17:56:04.621] [info ] [nspeng ] [ 4336:28612] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 20:05:06.270] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 20:05:06.270] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 20:05:06.270] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 20:05:06.288] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 20:05:06.290] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 20:05:06.292] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 20:05:06.294] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 20:05:06.295] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 20:05:06.295] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 20:05:06.297] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 20:05:06.297] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 20:05:06.344] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 20:05:06.370] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 20:05:06.387] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 20:05:06.432] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 20:05:06.444] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 20:05:06.445] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 20:05:06.450] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 20:05:06.455] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-09 20:05:06.458] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-09 20:05:06.462] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-09 20:05:06.466] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-09 20:05:06.470] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-09 20:05:06.474] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-09 20:05:06.475] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 20:05:06.475] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 20:05:06.492] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 20:05:06.492] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 20:05:06.493] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 20:05:06.494] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 20:05:06.495] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 20:05:06.495] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 20:05:06.495] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 20:05:06.495] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 20:05:06.512] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 20:05:06.513] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 20:05:06.514] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 20:05:06.515] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-09 20:05:06.522] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-09 20:05:06.527] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-09 20:05:06.531] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-09 20:05:06.536] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-09 20:05:06.539] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-09 20:05:06.553] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-09 20:05:06.554] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050920050600.ncl' [2025-05-09 20:05:06.554] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050920050600.ncl [2025-05-09 20:05:06.555] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025050920050600.ncl' [2025-05-09 20:05:06.555] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-09 20:05:06.556] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-09 21:42:48.069] [info ] [nspeng ] [ 4336:22372] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 21:42:48.069] [info ] [nspeng ] [ 4336:22372] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 21:42:48.069] [warning] [nspeng ] [ 4336:22372] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 21:42:48.113] [error ] [nspeng ] [ 4336:22372] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 21:42:48.115] [error ] [nspeng ] [ 4336:22372] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 21:42:48.117] [error ] [nspeng ] [ 4336:22372] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 21:42:48.122] [error ] [nspeng ] [ 4336:22372] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 21:42:48.124] [warning] [nspeng ] [ 4336:22372] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 21:42:48.124] [info ] [nspeng ] [ 4336:22372] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 21:42:48.124] [info ] [nspeng ] [ 4336:22372] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 21:42:48.124] [warning] [nspeng ] [ 4336:22372] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 21:42:48.215] [error ] [nspeng ] [ 4336:22372] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 21:42:48.220] [error ] [nspeng ] [ 4336:22372] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 21:42:48.222] [error ] [nspeng ] [ 4336:22372] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 21:42:48.225] [error ] [nspeng ] [ 4336:22372] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 21:42:48.230] [error ] [nspeng ] [ 4336:22372] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 21:42:48.232] [info ] [nspeng ] [ 4336:22372] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-09 23:45:28.580] [info ] [nspeng ] [ 4336:10812] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-09 23:45:28.582] [info ] [nspeng ] [ 4336:10812] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 23:45:28.582] [warning] [nspeng ] [ 4336:10812] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 23:45:28.599] [error ] [nspeng ] [ 4336:10812] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 23:45:28.600] [error ] [nspeng ] [ 4336:10812] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 23:45:28.600] [error ] [nspeng ] [ 4336:10812] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 23:45:28.602] [error ] [nspeng ] [ 4336:10812] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-09 23:45:28.603] [warning] [nspeng ] [ 4336:10812] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-09 23:45:28.603] [info ] [nspeng ] [ 4336:10812] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-09 23:45:28.603] [info ] [nspeng ] [ 4336:10812] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-09 23:45:28.603] [warning] [nspeng ] [ 4336:10812] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-09 23:45:28.621] [error ] [nspeng ] [ 4336:10812] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-09 23:45:28.622] [error ] [nspeng ] [ 4336:10812] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-09 23:45:28.622] [error ] [nspeng ] [ 4336:10812] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-09 23:45:28.623] [error ] [nspeng ] [ 4336:10812] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-09 23:45:28.624] [error ] [nspeng ] [ 4336:10812] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-09 23:45:28.625] [info ] [nspeng ] [ 4336:10812] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 00:05:05.016] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 00:05:05.016] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 00:05:05.017] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 00:05:05.042] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 00:05:05.042] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 00:05:05.044] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 00:05:05.045] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 00:05:05.046] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 00:05:05.046] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 00:05:05.046] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 00:05:05.046] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 00:05:05.064] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 00:05:05.064] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 00:05:05.065] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 00:05:05.066] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 00:05:05.067] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 00:05:05.068] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 00:05:05.074] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 00:05:05.077] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-10 00:05:05.081] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-10 00:05:05.084] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-10 00:05:05.089] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-10 00:05:05.094] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-10 00:05:05.097] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-10 00:05:05.097] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 00:05:05.097] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 00:05:05.116] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 00:05:05.117] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 00:05:05.117] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 00:05:05.119] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 00:05:05.120] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 00:05:05.120] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 00:05:05.120] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 00:05:05.120] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 00:05:05.138] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 00:05:05.139] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 00:05:05.140] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 00:05:05.141] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-10 00:05:05.146] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-10 00:05:05.150] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-10 00:05:05.155] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-10 00:05:05.159] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-10 00:05:05.164] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-10 00:05:05.168] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-10 00:05:05.170] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051000050500.ncl' [2025-05-10 00:05:05.170] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051000050500.ncl [2025-05-10 00:05:05.171] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051000050500.ncl' [2025-05-10 00:05:05.171] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-10 00:05:05.171] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-10 01:53:30.550] [info ] [nspeng ] [ 4336: 5772] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 01:53:30.551] [info ] [nspeng ] [ 4336: 5772] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 01:53:30.551] [warning] [nspeng ] [ 4336: 5772] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 01:53:30.564] [error ] [nspeng ] [ 4336: 5772] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 01:53:30.565] [error ] [nspeng ] [ 4336: 5772] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 01:53:30.566] [error ] [nspeng ] [ 4336: 5772] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 01:53:30.567] [error ] [nspeng ] [ 4336: 5772] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 01:53:30.567] [warning] [nspeng ] [ 4336: 5772] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 01:53:30.567] [info ] [nspeng ] [ 4336: 5772] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 01:53:30.568] [info ] [nspeng ] [ 4336: 5772] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 01:53:30.568] [warning] [nspeng ] [ 4336: 5772] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 01:53:30.580] [error ] [nspeng ] [ 4336: 5772] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 01:53:30.581] [error ] [nspeng ] [ 4336: 5772] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 01:53:30.582] [error ] [nspeng ] [ 4336: 5772] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 01:53:30.583] [error ] [nspeng ] [ 4336: 5772] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 01:53:30.583] [error ] [nspeng ] [ 4336: 5772] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 01:53:30.584] [info ] [nspeng ] [ 4336: 5772] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 02:18:13.174] [info ] [nspeng ] [ 4336:30772] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 02:18:13.174] [info ] [nspeng ] [ 4336:30772] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 02:18:13.174] [warning] [nspeng ] [ 4336:30772] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 02:18:13.186] [error ] [nspeng ] [ 4336:30772] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 02:18:13.187] [error ] [nspeng ] [ 4336:30772] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 02:18:13.187] [error ] [nspeng ] [ 4336:30772] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 02:18:13.188] [error ] [nspeng ] [ 4336:30772] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 02:18:13.189] [warning] [nspeng ] [ 4336:30772] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 02:18:13.189] [info ] [nspeng ] [ 4336:30772] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 02:18:13.189] [info ] [nspeng ] [ 4336:30772] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 02:18:13.189] [warning] [nspeng ] [ 4336:30772] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 02:18:13.200] [error ] [nspeng ] [ 4336:30772] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 02:18:13.201] [error ] [nspeng ] [ 4336:30772] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 02:18:13.202] [error ] [nspeng ] [ 4336:30772] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 02:18:13.203] [error ] [nspeng ] [ 4336:30772] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 02:18:13.203] [error ] [nspeng ] [ 4336:30772] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 02:18:13.204] [info ] [nspeng ] [ 4336:30772] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 02:24:37.080] [info ] [nspeng ] [ 4336:28648] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 02:24:37.080] [info ] [nspeng ] [ 4336:28648] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 02:24:37.080] [warning] [nspeng ] [ 4336:28648] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 02:24:37.092] [error ] [nspeng ] [ 4336:28648] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 02:24:37.099] [error ] [nspeng ] [ 4336:28648] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 02:24:37.100] [error ] [nspeng ] [ 4336:28648] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 02:24:37.101] [error ] [nspeng ] [ 4336:28648] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 02:24:37.101] [warning] [nspeng ] [ 4336:28648] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 02:24:37.102] [info ] [nspeng ] [ 4336:28648] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 02:24:37.102] [info ] [nspeng ] [ 4336:28648] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 02:24:37.102] [warning] [nspeng ] [ 4336:28648] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 02:24:37.114] [error ] [nspeng ] [ 4336:28648] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 02:24:37.114] [error ] [nspeng ] [ 4336:28648] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 02:24:37.115] [error ] [nspeng ] [ 4336:28648] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 02:24:37.116] [error ] [nspeng ] [ 4336:28648] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 02:24:37.117] [error ] [nspeng ] [ 4336:28648] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 02:24:37.117] [info ] [nspeng ] [ 4336:28648] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 02:31:29.388] [info ] [nspeng ] [ 4336: 9196] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 02:31:29.388] [info ] [nspeng ] [ 4336: 9196] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 02:31:29.388] [warning] [nspeng ] [ 4336: 9196] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 02:31:29.401] [error ] [nspeng ] [ 4336: 9196] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 02:31:29.402] [error ] [nspeng ] [ 4336: 9196] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 02:31:29.402] [error ] [nspeng ] [ 4336: 9196] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 02:31:29.403] [error ] [nspeng ] [ 4336: 9196] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 02:31:29.404] [warning] [nspeng ] [ 4336: 9196] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 02:31:29.404] [info ] [nspeng ] [ 4336: 9196] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 02:31:29.404] [info ] [nspeng ] [ 4336: 9196] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 02:31:29.404] [warning] [nspeng ] [ 4336: 9196] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 02:31:29.416] [error ] [nspeng ] [ 4336: 9196] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 02:31:29.416] [error ] [nspeng ] [ 4336: 9196] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 02:31:29.417] [error ] [nspeng ] [ 4336: 9196] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 02:31:29.419] [error ] [nspeng ] [ 4336: 9196] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 02:31:29.419] [error ] [nspeng ] [ 4336: 9196] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 02:31:29.420] [info ] [nspeng ] [ 4336: 9196] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 02:33:13.225] [info ] [nspeng ] [ 4336:24448] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 02:33:13.225] [info ] [nspeng ] [ 4336:24448] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 02:33:13.225] [warning] [nspeng ] [ 4336:24448] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 02:33:13.247] [error ] [nspeng ] [ 4336:24448] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 02:33:13.247] [error ] [nspeng ] [ 4336:24448] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 02:33:13.248] [error ] [nspeng ] [ 4336:24448] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 02:33:13.249] [error ] [nspeng ] [ 4336:24448] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 02:33:13.250] [warning] [nspeng ] [ 4336:24448] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 02:33:13.250] [info ] [nspeng ] [ 4336:24448] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 02:33:13.250] [info ] [nspeng ] [ 4336:24448] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 02:33:13.250] [warning] [nspeng ] [ 4336:24448] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 02:33:13.262] [error ] [nspeng ] [ 4336:24448] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 02:33:13.262] [error ] [nspeng ] [ 4336:24448] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 02:33:13.263] [error ] [nspeng ] [ 4336:24448] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 02:33:13.265] [error ] [nspeng ] [ 4336:24448] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 02:33:13.266] [error ] [nspeng ] [ 4336:24448] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 02:33:13.267] [info ] [nspeng ] [ 4336:24448] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 03:19:02.324] [info ] [nspeng ] [ 4336:26732] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 03:19:02.324] [info ] [nspeng ] [ 4336:26732] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 03:19:02.324] [warning] [nspeng ] [ 4336:26732] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 03:19:02.337] [error ] [nspeng ] [ 4336:26732] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 03:19:02.337] [error ] [nspeng ] [ 4336:26732] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 03:19:02.338] [error ] [nspeng ] [ 4336:26732] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 03:19:02.339] [error ] [nspeng ] [ 4336:26732] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 03:19:02.340] [warning] [nspeng ] [ 4336:26732] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 03:19:02.340] [info ] [nspeng ] [ 4336:26732] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 03:19:02.340] [info ] [nspeng ] [ 4336:26732] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 03:19:02.340] [warning] [nspeng ] [ 4336:26732] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 03:19:02.352] [error ] [nspeng ] [ 4336:26732] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 03:19:02.353] [error ] [nspeng ] [ 4336:26732] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 03:19:02.354] [error ] [nspeng ] [ 4336:26732] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 03:19:02.354] [error ] [nspeng ] [ 4336:26732] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 03:19:02.355] [error ] [nspeng ] [ 4336:26732] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 03:19:02.356] [info ] [nspeng ] [ 4336:26732] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 03:19:03.795] [info ] [nspeng ] [ 4336:29740] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 03:19:03.795] [info ] [nspeng ] [ 4336:29740] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 03:19:03.795] [warning] [nspeng ] [ 4336:29740] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 03:19:03.815] [error ] [nspeng ] [ 4336:29740] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 03:19:03.816] [error ] [nspeng ] [ 4336:29740] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 03:19:03.816] [error ] [nspeng ] [ 4336:29740] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 03:19:03.817] [error ] [nspeng ] [ 4336:29740] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 03:19:03.818] [warning] [nspeng ] [ 4336:29740] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 03:19:03.818] [info ] [nspeng ] [ 4336:29740] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 03:19:03.819] [info ] [nspeng ] [ 4336:29740] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 03:19:03.819] [warning] [nspeng ] [ 4336:29740] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 03:19:03.836] [error ] [nspeng ] [ 4336:29740] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 03:19:03.837] [error ] [nspeng ] [ 4336:29740] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 03:19:03.838] [error ] [nspeng ] [ 4336:29740] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 03:19:03.839] [error ] [nspeng ] [ 4336:29740] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 03:19:03.840] [error ] [nspeng ] [ 4336:29740] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 03:19:03.841] [info ] [nspeng ] [ 4336:29740] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 03:19:03.847] [info ] [nspeng ] [ 4336:30336] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 03:19:03.847] [info ] [nspeng ] [ 4336:30336] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 03:19:03.847] [warning] [nspeng ] [ 4336:30336] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 03:19:03.865] [error ] [nspeng ] [ 4336:30336] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 03:19:03.866] [error ] [nspeng ] [ 4336:30336] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 03:19:03.867] [error ] [nspeng ] [ 4336:30336] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 03:19:03.868] [error ] [nspeng ] [ 4336:30336] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 03:19:03.868] [warning] [nspeng ] [ 4336:30336] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 03:19:03.869] [info ] [nspeng ] [ 4336:30336] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 03:19:03.869] [info ] [nspeng ] [ 4336:30336] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 03:19:03.869] [warning] [nspeng ] [ 4336:30336] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 03:19:03.885] [error ] [nspeng ] [ 4336:30336] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 03:19:03.885] [error ] [nspeng ] [ 4336:30336] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 03:19:03.886] [error ] [nspeng ] [ 4336:30336] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 03:19:03.887] [error ] [nspeng ] [ 4336:30336] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 03:19:03.888] [error ] [nspeng ] [ 4336:30336] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 03:19:03.889] [info ] [nspeng ] [ 4336:30336] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 03:19:04.326] [info ] [nspeng ] [ 4336:31580] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 03:19:04.326] [info ] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 03:19:04.326] [warning] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 03:19:04.341] [error ] [nspeng ] [ 4336:31580] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 03:19:04.342] [error ] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 03:19:04.343] [error ] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 03:19:04.344] [error ] [nspeng ] [ 4336:31580] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 03:19:04.345] [warning] [nspeng ] [ 4336:31580] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 03:19:04.345] [info ] [nspeng ] [ 4336:31580] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 03:19:04.345] [info ] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 03:19:04.345] [warning] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 03:19:04.362] [error ] [nspeng ] [ 4336:31580] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 03:19:04.363] [error ] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 03:19:04.364] [error ] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 03:19:04.365] [error ] [nspeng ] [ 4336:31580] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 03:19:04.366] [error ] [nspeng ] [ 4336:31580] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 03:19:04.366] [info ] [nspeng ] [ 4336:31580] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 03:19:04.403] [info ] [nspeng ] [ 4336:31580] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 03:19:04.403] [info ] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 03:19:04.403] [warning] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 03:19:04.419] [error ] [nspeng ] [ 4336:31580] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 03:19:04.420] [error ] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 03:19:04.421] [error ] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 03:19:04.422] [error ] [nspeng ] [ 4336:31580] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 03:19:04.423] [warning] [nspeng ] [ 4336:31580] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 03:19:04.423] [info ] [nspeng ] [ 4336:31580] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 03:19:04.423] [info ] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 03:19:04.423] [warning] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 03:19:04.440] [error ] [nspeng ] [ 4336:31580] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 03:19:04.441] [error ] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 03:19:04.442] [error ] [nspeng ] [ 4336:31580] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 03:19:04.443] [error ] [nspeng ] [ 4336:31580] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 03:19:04.444] [error ] [nspeng ] [ 4336:31580] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 03:19:04.445] [info ] [nspeng ] [ 4336:31580] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 03:19:04.450] [info ] [nspeng ] [ 4336:30316] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 03:19:04.450] [info ] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 03:19:04.450] [warning] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 03:19:04.473] [error ] [nspeng ] [ 4336:30316] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 03:19:04.474] [error ] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 03:19:04.475] [error ] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 03:19:04.476] [error ] [nspeng ] [ 4336:30316] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 03:19:04.477] [warning] [nspeng ] [ 4336:30316] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 03:19:04.478] [info ] [nspeng ] [ 4336:30316] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 03:19:04.478] [info ] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 03:19:04.478] [warning] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 03:19:04.507] [error ] [nspeng ] [ 4336:30316] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 03:19:04.508] [error ] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 03:19:04.509] [error ] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 03:19:04.510] [error ] [nspeng ] [ 4336:30316] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 03:19:04.511] [error ] [nspeng ] [ 4336:30316] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 03:19:04.511] [info ] [nspeng ] [ 4336:30316] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 03:19:04.518] [info ] [nspeng ] [ 4336:23120] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 03:19:04.518] [info ] [nspeng ] [ 4336:23120] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 03:19:04.519] [warning] [nspeng ] [ 4336:23120] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 03:19:04.541] [error ] [nspeng ] [ 4336:23120] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 03:19:04.542] [error ] [nspeng ] [ 4336:23120] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 03:19:04.543] [error ] [nspeng ] [ 4336:23120] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 03:19:04.544] [error ] [nspeng ] [ 4336:23120] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 03:19:04.545] [warning] [nspeng ] [ 4336:23120] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 03:19:04.545] [info ] [nspeng ] [ 4336:23120] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 03:19:04.545] [info ] [nspeng ] [ 4336:23120] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 03:19:04.545] [warning] [nspeng ] [ 4336:23120] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 03:19:04.572] [error ] [nspeng ] [ 4336:23120] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 03:19:04.573] [error ] [nspeng ] [ 4336:23120] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 03:19:04.574] [error ] [nspeng ] [ 4336:23120] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 03:19:04.575] [error ] [nspeng ] [ 4336:23120] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 03:19:04.576] [error ] [nspeng ] [ 4336:23120] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 03:19:04.577] [info ] [nspeng ] [ 4336:23120] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 04:05:05.020] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 04:05:05.020] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 04:05:05.020] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 04:05:05.044] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 04:05:05.048] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 04:05:05.050] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 04:05:05.056] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 04:05:05.063] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 04:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 04:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 04:05:05.063] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 04:05:05.075] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 04:05:05.075] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 04:05:05.076] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 04:05:05.077] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 04:05:05.078] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 04:05:05.078] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 04:05:05.082] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 04:05:05.085] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-10 04:05:05.088] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-10 04:05:05.092] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-10 04:05:05.095] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-10 04:05:05.098] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-10 04:05:05.102] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-10 04:05:05.102] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 04:05:05.102] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 04:05:05.114] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 04:05:05.114] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 04:05:05.115] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 04:05:05.116] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 04:05:05.117] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 04:05:05.117] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 04:05:05.117] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 04:05:05.117] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 04:05:05.130] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 04:05:05.130] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 04:05:05.131] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 04:05:05.132] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-10 04:05:05.137] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-10 04:05:05.141] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-10 04:05:05.144] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-10 04:05:05.148] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-10 04:05:05.151] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-10 04:05:05.155] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-10 04:05:05.156] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051004050500.ncl' [2025-05-10 04:05:05.156] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051004050500.ncl [2025-05-10 04:05:05.157] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051004050500.ncl' [2025-05-10 04:05:05.157] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-10 04:05:05.157] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-10 06:48:28.966] [info ] [nspeng ] [ 4336:13228] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 06:48:28.966] [info ] [nspeng ] [ 4336:13228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 06:48:28.967] [warning] [nspeng ] [ 4336:13228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 06:48:28.979] [error ] [nspeng ] [ 4336:13228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 06:48:28.980] [error ] [nspeng ] [ 4336:13228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 06:48:28.981] [error ] [nspeng ] [ 4336:13228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 06:48:28.981] [error ] [nspeng ] [ 4336:13228] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 06:48:28.982] [warning] [nspeng ] [ 4336:13228] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 06:48:28.982] [info ] [nspeng ] [ 4336:13228] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 06:48:28.982] [info ] [nspeng ] [ 4336:13228] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 06:48:28.983] [warning] [nspeng ] [ 4336:13228] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 06:48:28.995] [error ] [nspeng ] [ 4336:13228] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 06:48:28.996] [error ] [nspeng ] [ 4336:13228] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 06:48:28.997] [error ] [nspeng ] [ 4336:13228] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 06:48:28.997] [error ] [nspeng ] [ 4336:13228] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 06:48:28.998] [error ] [nspeng ] [ 4336:13228] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 06:48:28.999] [info ] [nspeng ] [ 4336:13228] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 07:13:32.965] [info ] [nspeng ] [ 4336: 7120] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 07:13:32.965] [info ] [nspeng ] [ 4336: 7120] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 07:13:32.965] [warning] [nspeng ] [ 4336: 7120] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 07:13:32.977] [error ] [nspeng ] [ 4336: 7120] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 07:13:32.978] [error ] [nspeng ] [ 4336: 7120] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 07:13:32.980] [error ] [nspeng ] [ 4336: 7120] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 07:13:32.981] [error ] [nspeng ] [ 4336: 7120] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 07:13:32.982] [warning] [nspeng ] [ 4336: 7120] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 07:13:32.982] [info ] [nspeng ] [ 4336: 7120] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 07:13:32.982] [info ] [nspeng ] [ 4336: 7120] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 07:13:32.982] [warning] [nspeng ] [ 4336: 7120] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 07:13:32.994] [error ] [nspeng ] [ 4336: 7120] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 07:13:32.995] [error ] [nspeng ] [ 4336: 7120] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 07:13:32.996] [error ] [nspeng ] [ 4336: 7120] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 07:13:32.996] [error ] [nspeng ] [ 4336: 7120] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 07:13:32.997] [error ] [nspeng ] [ 4336: 7120] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 07:13:32.998] [info ] [nspeng ] [ 4336: 7120] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 08:05:05.017] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 08:05:05.017] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 08:05:05.017] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 08:05:05.029] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 08:05:05.030] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 08:05:05.031] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 08:05:05.032] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 08:05:05.033] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 08:05:05.033] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 08:05:05.033] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 08:05:05.033] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 08:05:05.045] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 08:05:05.046] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 08:05:05.047] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 08:05:05.048] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 08:05:05.049] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 08:05:05.050] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 08:05:05.053] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 08:05:05.056] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-10 08:05:05.060] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-10 08:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-10 08:05:05.066] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-10 08:05:05.070] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-10 08:05:05.073] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-10 08:05:05.073] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 08:05:05.073] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 08:05:05.086] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 08:05:05.087] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 08:05:05.088] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 08:05:05.088] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 08:05:05.089] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 08:05:05.089] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 08:05:05.089] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 08:05:05.089] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 08:05:05.102] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 08:05:05.102] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 08:05:05.103] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 08:05:05.104] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-10 08:05:05.109] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-10 08:05:05.112] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-10 08:05:05.115] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-10 08:05:05.119] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-10 08:05:05.122] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-10 08:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-10 08:05:05.127] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051008050500.ncl' [2025-05-10 08:05:05.127] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051008050500.ncl [2025-05-10 08:05:05.128] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051008050500.ncl' [2025-05-10 08:05:05.128] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-10 08:05:05.128] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-10 08:05:10.209] [info ] [nspeng ] [ 4336: 8216] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 08:05:10.209] [info ] [nspeng ] [ 4336: 8216] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 08:05:10.209] [warning] [nspeng ] [ 4336: 8216] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 08:05:10.222] [error ] [nspeng ] [ 4336: 8216] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 08:05:10.231] [error ] [nspeng ] [ 4336: 8216] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 08:05:10.239] [error ] [nspeng ] [ 4336: 8216] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 08:05:10.239] [error ] [nspeng ] [ 4336: 8216] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 08:05:10.239] [warning] [nspeng ] [ 4336: 8216] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 08:05:10.239] [info ] [nspeng ] [ 4336: 8216] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 08:05:10.239] [info ] [nspeng ] [ 4336: 8216] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 08:05:10.239] [warning] [nspeng ] [ 4336: 8216] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 08:05:10.253] [error ] [nspeng ] [ 4336: 8216] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 08:05:10.253] [error ] [nspeng ] [ 4336: 8216] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 08:05:10.254] [error ] [nspeng ] [ 4336: 8216] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 08:05:10.255] [error ] [nspeng ] [ 4336: 8216] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 08:05:10.256] [error ] [nspeng ] [ 4336: 8216] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 08:05:10.256] [info ] [nspeng ] [ 4336: 8216] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 08:27:09.744] [info ] [nspeng ] [ 4336:11884] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 08:27:09.744] [info ] [nspeng ] [ 4336:11884] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 08:27:09.745] [warning] [nspeng ] [ 4336:11884] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 08:27:09.758] [error ] [nspeng ] [ 4336:11884] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 08:27:09.758] [error ] [nspeng ] [ 4336:11884] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 08:27:09.759] [error ] [nspeng ] [ 4336:11884] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 08:27:09.760] [error ] [nspeng ] [ 4336:11884] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 08:27:09.761] [warning] [nspeng ] [ 4336:11884] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 08:27:09.761] [info ] [nspeng ] [ 4336:11884] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 08:27:09.761] [info ] [nspeng ] [ 4336:11884] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 08:27:09.761] [warning] [nspeng ] [ 4336:11884] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 08:27:09.773] [error ] [nspeng ] [ 4336:11884] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 08:27:09.773] [error ] [nspeng ] [ 4336:11884] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 08:27:09.774] [error ] [nspeng ] [ 4336:11884] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 08:27:09.775] [error ] [nspeng ] [ 4336:11884] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 08:27:09.775] [error ] [nspeng ] [ 4336:11884] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 08:27:09.776] [info ] [nspeng ] [ 4336:11884] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 12:05:05.007] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 12:05:05.007] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 12:05:05.007] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 12:05:05.019] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 12:05:05.020] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 12:05:05.021] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 12:05:05.022] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 12:05:05.023] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 12:05:05.023] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 12:05:05.023] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 12:05:05.023] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 12:05:05.035] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 12:05:05.036] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 12:05:05.036] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 12:05:05.037] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 12:05:05.038] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 12:05:05.039] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 12:05:05.044] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 12:05:05.047] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-10 12:05:05.051] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-10 12:05:05.053] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-10 12:05:05.057] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-10 12:05:05.060] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-10 12:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-10 12:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 12:05:05.063] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 12:05:05.075] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 12:05:05.076] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 12:05:05.077] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 12:05:05.077] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 12:05:05.078] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 12:05:05.078] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 12:05:05.079] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 12:05:05.079] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 12:05:05.093] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 12:05:05.094] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 12:05:05.095] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 12:05:05.095] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-10 12:05:05.100] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-10 12:05:05.104] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-10 12:05:05.107] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-10 12:05:05.110] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-10 12:05:05.114] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-10 12:05:05.117] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-10 12:05:05.118] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051012050500.ncl' [2025-05-10 12:05:05.118] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051012050500.ncl [2025-05-10 12:05:05.119] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051012050500.ncl' [2025-05-10 12:05:05.119] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-10 12:05:05.119] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-10 13:30:59.230] [info ] [nspeng ] [ 4336:26788] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 13:30:59.230] [info ] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 13:30:59.230] [warning] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 13:30:59.245] [error ] [nspeng ] [ 4336:26788] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 13:30:59.255] [error ] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 13:30:59.265] [error ] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 13:30:59.266] [error ] [nspeng ] [ 4336:26788] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 13:30:59.267] [warning] [nspeng ] [ 4336:26788] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 13:30:59.267] [info ] [nspeng ] [ 4336:26788] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 13:30:59.267] [info ] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 13:30:59.267] [warning] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 13:30:59.311] [error ] [nspeng ] [ 4336:26788] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 13:30:59.337] [error ] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 13:30:59.355] [error ] [nspeng ] [ 4336:26788] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 13:30:59.357] [error ] [nspeng ] [ 4336:26788] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 13:30:59.357] [error ] [nspeng ] [ 4336:26788] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 13:30:59.358] [info ] [nspeng ] [ 4336:26788] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 16:05:05.017] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 16:05:05.018] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 16:05:05.018] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 16:05:05.030] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 16:05:05.031] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 16:05:05.032] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 16:05:05.033] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 16:05:05.033] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 16:05:05.033] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 16:05:05.033] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 16:05:05.034] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 16:05:05.047] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 16:05:05.047] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 16:05:05.048] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 16:05:05.049] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 16:05:05.049] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 16:05:05.050] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 16:05:05.054] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 16:05:05.058] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-10 16:05:05.062] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-10 16:05:05.065] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-10 16:05:05.069] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-10 16:05:05.073] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-10 16:05:05.076] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-10 16:05:05.077] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 16:05:05.077] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 16:05:05.093] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 16:05:05.094] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 16:05:05.095] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 16:05:05.096] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 16:05:05.096] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 16:05:05.097] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 16:05:05.097] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 16:05:05.097] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 16:05:05.110] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 16:05:05.111] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 16:05:05.112] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 16:05:05.113] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-10 16:05:05.117] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-10 16:05:05.121] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-10 16:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-10 16:05:05.128] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-10 16:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-10 16:05:05.135] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-10 16:05:05.137] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051016050500.ncl' [2025-05-10 16:05:05.137] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051016050500.ncl [2025-05-10 16:05:05.137] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051016050500.ncl' [2025-05-10 16:05:05.138] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-10 16:05:05.138] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-10 20:05:05.007] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 20:05:05.007] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 20:05:05.007] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 20:05:05.023] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 20:05:05.024] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 20:05:05.024] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 20:05:05.025] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 20:05:05.026] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 20:05:05.026] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 20:05:05.026] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 20:05:05.026] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 20:05:05.041] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 20:05:05.042] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 20:05:05.043] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 20:05:05.044] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 20:05:05.045] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 20:05:05.045] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 20:05:05.050] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 20:05:05.055] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-10 20:05:05.059] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-10 20:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-10 20:05:05.067] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-10 20:05:05.071] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-10 20:05:05.074] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-10 20:05:05.075] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 20:05:05.075] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 20:05:05.092] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 20:05:05.093] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 20:05:05.094] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 20:05:05.095] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 20:05:05.095] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 20:05:05.096] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 20:05:05.096] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 20:05:05.096] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 20:05:05.112] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 20:05:05.113] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 20:05:05.114] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 20:05:05.115] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-10 20:05:05.120] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-10 20:05:05.124] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-10 20:05:05.128] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-10 20:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-10 20:05:05.136] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-10 20:05:05.141] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-10 20:05:05.142] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051020050500.ncl' [2025-05-10 20:05:05.142] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051020050500.ncl [2025-05-10 20:05:05.143] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051020050500.ncl' [2025-05-10 20:05:05.143] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-10 20:05:05.144] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-10 21:13:07.895] [info ] [nspeng ] [ 4336:13536] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 21:13:07.896] [info ] [nspeng ] [ 4336:13536] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 21:13:07.896] [warning] [nspeng ] [ 4336:13536] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 21:13:07.926] [error ] [nspeng ] [ 4336:13536] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 21:13:07.930] [error ] [nspeng ] [ 4336:13536] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 21:13:07.931] [error ] [nspeng ] [ 4336:13536] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 21:13:07.931] [error ] [nspeng ] [ 4336:13536] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 21:13:07.933] [warning] [nspeng ] [ 4336:13536] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 21:13:07.933] [info ] [nspeng ] [ 4336:13536] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 21:13:07.934] [info ] [nspeng ] [ 4336:13536] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 21:13:07.934] [warning] [nspeng ] [ 4336:13536] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 21:13:07.958] [error ] [nspeng ] [ 4336:13536] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 21:13:07.959] [error ] [nspeng ] [ 4336:13536] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 21:13:07.960] [error ] [nspeng ] [ 4336:13536] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 21:13:07.962] [error ] [nspeng ] [ 4336:13536] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 21:13:07.963] [error ] [nspeng ] [ 4336:13536] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 21:13:07.964] [info ] [nspeng ] [ 4336:13536] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:15:40.610] [info ] [nspeng ] [ 4336:28640] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:40.612] [info ] [nspeng ] [ 4336:28640] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:40.612] [warning] [nspeng ] [ 4336:28640] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:40.654] [error ] [nspeng ] [ 4336:28640] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:40.656] [error ] [nspeng ] [ 4336:28640] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:40.657] [error ] [nspeng ] [ 4336:28640] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:40.658] [error ] [nspeng ] [ 4336:28640] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:40.659] [warning] [nspeng ] [ 4336:28640] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:40.659] [info ] [nspeng ] [ 4336:28640] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:40.659] [info ] [nspeng ] [ 4336:28640] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:40.659] [warning] [nspeng ] [ 4336:28640] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:40.690] [error ] [nspeng ] [ 4336:28640] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:40.691] [error ] [nspeng ] [ 4336:28640] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:40.692] [error ] [nspeng ] [ 4336:28640] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:40.694] [error ] [nspeng ] [ 4336:28640] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:15:40.695] [error ] [nspeng ] [ 4336:28640] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:15:40.696] [info ] [nspeng ] [ 4336:28640] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:15:40.706] [info ] [nspeng ] [ 4336:29048] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:40.706] [info ] [nspeng ] [ 4336:29048] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:40.706] [warning] [nspeng ] [ 4336:29048] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:40.743] [error ] [nspeng ] [ 4336:29048] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:40.744] [error ] [nspeng ] [ 4336:29048] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:40.746] [error ] [nspeng ] [ 4336:29048] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:40.748] [error ] [nspeng ] [ 4336:29048] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:40.749] [warning] [nspeng ] [ 4336:29048] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:40.749] [info ] [nspeng ] [ 4336:29048] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:40.749] [info ] [nspeng ] [ 4336:29048] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:40.750] [warning] [nspeng ] [ 4336:29048] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:40.788] [error ] [nspeng ] [ 4336:29048] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:40.790] [error ] [nspeng ] [ 4336:29048] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:40.790] [error ] [nspeng ] [ 4336:29048] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:40.793] [error ] [nspeng ] [ 4336:29048] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:15:40.793] [error ] [nspeng ] [ 4336:29048] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:15:40.794] [info ] [nspeng ] [ 4336:29048] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:15:41.351] [info ] [nspeng ] [ 4336:12940] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:41.352] [info ] [nspeng ] [ 4336:12940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:41.352] [warning] [nspeng ] [ 4336:12940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:41.382] [error ] [nspeng ] [ 4336:12940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:41.382] [error ] [nspeng ] [ 4336:12940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:41.384] [error ] [nspeng ] [ 4336:12940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:41.385] [error ] [nspeng ] [ 4336:12940] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:41.386] [warning] [nspeng ] [ 4336:12940] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:41.386] [info ] [nspeng ] [ 4336:12940] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:41.386] [info ] [nspeng ] [ 4336:12940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:41.386] [warning] [nspeng ] [ 4336:12940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:41.405] [error ] [nspeng ] [ 4336:12940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:41.406] [error ] [nspeng ] [ 4336:12940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:41.407] [error ] [nspeng ] [ 4336:12940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:41.408] [error ] [nspeng ] [ 4336:12940] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:15:41.409] [error ] [nspeng ] [ 4336:12940] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:15:41.410] [info ] [nspeng ] [ 4336:12940] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:15:41.531] [info ] [nspeng ] [ 4336:29492] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:41.531] [info ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:41.531] [warning] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:41.563] [error ] [nspeng ] [ 4336:29492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:41.565] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:41.565] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:41.567] [error ] [nspeng ] [ 4336:29492] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:41.568] [warning] [nspeng ] [ 4336:29492] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:41.568] [info ] [nspeng ] [ 4336:29492] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:41.568] [info ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:41.568] [warning] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:41.603] [error ] [nspeng ] [ 4336:29492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:41.604] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:41.605] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:41.606] [error ] [nspeng ] [ 4336:29492] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:15:41.607] [error ] [nspeng ] [ 4336:29492] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:15:41.608] [info ] [nspeng ] [ 4336:29492] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:15:41.618] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:41.618] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:41.618] [warning] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:41.647] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:41.648] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:41.649] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:41.650] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:41.651] [warning] [nspeng ] [ 4336: 9596] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:41.651] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:41.651] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:41.651] [warning] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:41.686] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:41.686] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:41.687] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:41.688] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:15:41.689] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:15:41.690] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:15:41.697] [info ] [nspeng ] [ 4336:30232] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:41.697] [info ] [nspeng ] [ 4336:30232] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:41.697] [warning] [nspeng ] [ 4336:30232] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:41.724] [error ] [nspeng ] [ 4336:30232] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:41.725] [error ] [nspeng ] [ 4336:30232] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:41.726] [error ] [nspeng ] [ 4336:30232] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:41.726] [error ] [nspeng ] [ 4336:30232] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:41.727] [warning] [nspeng ] [ 4336:30232] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:41.727] [info ] [nspeng ] [ 4336:30232] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:41.727] [info ] [nspeng ] [ 4336:30232] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:41.727] [warning] [nspeng ] [ 4336:30232] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:41.754] [error ] [nspeng ] [ 4336:30232] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:41.755] [error ] [nspeng ] [ 4336:30232] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:41.756] [error ] [nspeng ] [ 4336:30232] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:41.757] [error ] [nspeng ] [ 4336:30232] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:15:41.758] [error ] [nspeng ] [ 4336:30232] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:15:41.758] [info ] [nspeng ] [ 4336:30232] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:15:41.766] [info ] [nspeng ] [ 4336:29492] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:41.767] [info ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:41.767] [warning] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:41.793] [error ] [nspeng ] [ 4336:29492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:41.795] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:41.796] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:41.798] [error ] [nspeng ] [ 4336:29492] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:41.799] [warning] [nspeng ] [ 4336:29492] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:41.799] [info ] [nspeng ] [ 4336:29492] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:41.799] [info ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:41.799] [warning] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:41.826] [error ] [nspeng ] [ 4336:29492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:41.827] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:41.828] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:41.829] [error ] [nspeng ] [ 4336:29492] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:15:41.830] [error ] [nspeng ] [ 4336:29492] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:15:41.830] [info ] [nspeng ] [ 4336:29492] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:15:41.839] [info ] [nspeng ] [ 4336:29492] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:41.839] [info ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:41.840] [warning] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:41.876] [error ] [nspeng ] [ 4336:29492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:41.877] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:41.878] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:41.878] [error ] [nspeng ] [ 4336:29492] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:41.880] [warning] [nspeng ] [ 4336:29492] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:41.880] [info ] [nspeng ] [ 4336:29492] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:41.880] [info ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:41.880] [warning] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:41.925] [error ] [nspeng ] [ 4336:29492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:41.926] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:41.927] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:41.929] [error ] [nspeng ] [ 4336:29492] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:15:41.930] [error ] [nspeng ] [ 4336:29492] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:15:41.932] [info ] [nspeng ] [ 4336:29492] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:15:41.947] [info ] [nspeng ] [ 4336:29492] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:41.954] [info ] [nspeng ] [ 4336:29492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-10 22:15:41.959] [info ] [nspeng ] [ 4336:29492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-10 22:15:41.964] [info ] [nspeng ] [ 4336:29492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-10 22:15:41.970] [info ] [nspeng ] [ 4336:29492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-10 22:15:41.974] [info ] [nspeng ] [ 4336:29492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-10 22:15:41.980] [info ] [nspeng ] [ 4336:29492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-10 22:15:41.980] [info ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:41.980] [warning] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:42.041] [error ] [nspeng ] [ 4336:29492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:42.043] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:42.044] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:42.046] [error ] [nspeng ] [ 4336:29492] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:42.047] [warning] [nspeng ] [ 4336:29492] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:42.047] [info ] [nspeng ] [ 4336:29492] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:42.048] [info ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:42.048] [warning] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:42.088] [error ] [nspeng ] [ 4336:29492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:42.089] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:42.090] [error ] [nspeng ] [ 4336:29492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:42.090] [error ] [nspeng ] [ 4336:29492] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-10 22:15:42.097] [info ] [nspeng ] [ 4336:29492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-10 22:15:42.102] [info ] [nspeng ] [ 4336:29492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-10 22:15:42.106] [info ] [nspeng ] [ 4336:29492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-10 22:15:42.110] [info ] [nspeng ] [ 4336:29492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-10 22:15:42.116] [info ] [nspeng ] [ 4336:29492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-10 22:15:42.119] [info ] [nspeng ] [ 4336:29492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-10 22:15:42.121] [info ] [nspeng ] [ 4336:29492] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022154100.ncl' [2025-05-10 22:15:42.121] [error ] [nspeng ] [ 4336:29492] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022154100.ncl [2025-05-10 22:15:42.122] [info ] [nspeng ] [ 4336:29492] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022154100.ncl' [2025-05-10 22:15:42.122] [info ] [nspeng ] [ 4336:29492] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-10 22:15:42.122] [info ] [nspeng ] [ 4336:29492] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-10 22:15:42.128] [info ] [nspeng ] [ 4336:11940] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:42.129] [info ] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:42.129] [warning] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:42.151] [error ] [nspeng ] [ 4336:11940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:42.152] [error ] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:42.152] [error ] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:42.154] [error ] [nspeng ] [ 4336:11940] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:42.156] [warning] [nspeng ] [ 4336:11940] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:42.156] [info ] [nspeng ] [ 4336:11940] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:42.156] [info ] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:42.156] [warning] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:42.183] [error ] [nspeng ] [ 4336:11940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:42.184] [error ] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:42.184] [error ] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:42.186] [error ] [nspeng ] [ 4336:11940] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:15:42.187] [error ] [nspeng ] [ 4336:11940] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:15:42.188] [info ] [nspeng ] [ 4336:11940] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:15:42.197] [info ] [nspeng ] [ 4336:11940] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:42.202] [info ] [nspeng ] [ 4336:11940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-10 22:15:42.207] [info ] [nspeng ] [ 4336:11940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-10 22:15:42.213] [info ] [nspeng ] [ 4336:11940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-10 22:15:42.218] [info ] [nspeng ] [ 4336:11940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-10 22:15:42.224] [info ] [nspeng ] [ 4336:11940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-10 22:15:42.228] [info ] [nspeng ] [ 4336:11940] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-10 22:15:42.228] [info ] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:42.228] [warning] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:42.261] [error ] [nspeng ] [ 4336:11940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:42.263] [error ] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:42.265] [error ] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:42.266] [error ] [nspeng ] [ 4336:11940] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:42.266] [warning] [nspeng ] [ 4336:11940] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:42.266] [info ] [nspeng ] [ 4336:11940] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:42.267] [info ] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:42.267] [warning] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:42.295] [error ] [nspeng ] [ 4336:11940] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:42.296] [error ] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:42.297] [error ] [nspeng ] [ 4336:11940] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:42.298] [error ] [nspeng ] [ 4336:11940] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-10 22:15:42.304] [info ] [nspeng ] [ 4336:11940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-10 22:15:42.307] [info ] [nspeng ] [ 4336:11940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-10 22:15:42.311] [info ] [nspeng ] [ 4336:11940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-10 22:15:42.316] [info ] [nspeng ] [ 4336:11940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-10 22:15:42.320] [info ] [nspeng ] [ 4336:11940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-10 22:15:42.323] [info ] [nspeng ] [ 4336:11940] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-10 22:15:42.324] [info ] [nspeng ] [ 4336:11940] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022154200.ncl' [2025-05-10 22:15:42.324] [error ] [nspeng ] [ 4336:11940] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022154200.ncl [2025-05-10 22:15:42.325] [info ] [nspeng ] [ 4336:11940] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022154200.ncl' [2025-05-10 22:15:42.325] [info ] [nspeng ] [ 4336:11940] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-10 22:15:42.325] [info ] [nspeng ] [ 4336:11940] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-10 22:15:42.346] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:42.346] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:42.346] [warning] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:42.362] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:42.364] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:42.365] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:42.366] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:42.367] [warning] [nspeng ] [ 4336: 9596] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:42.367] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:42.367] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:42.367] [warning] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:42.386] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:42.387] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:42.388] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:42.389] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:15:42.390] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:15:42.390] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:15:42.398] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:42.398] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:42.398] [warning] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:42.418] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:42.419] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:42.420] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:42.421] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:42.422] [warning] [nspeng ] [ 4336: 9596] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:42.422] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:42.422] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:42.424] [warning] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:42.448] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:42.449] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:42.450] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:42.452] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:15:42.453] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:15:42.454] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:15:42.460] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:42.465] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-10 22:15:42.468] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-10 22:15:42.473] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-10 22:15:42.479] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-10 22:15:42.484] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-10 22:15:42.489] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-10 22:15:42.490] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:42.490] [warning] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:42.512] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:42.512] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:42.514] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:42.515] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:42.516] [warning] [nspeng ] [ 4336: 9596] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:42.516] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:42.517] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:42.517] [warning] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:42.535] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:42.536] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:42.538] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:42.538] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-10 22:15:42.546] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-10 22:15:42.551] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-10 22:15:42.555] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-10 22:15:42.559] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-10 22:15:42.563] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-10 22:15:42.566] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-10 22:15:42.567] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022154200.ncl' [2025-05-10 22:15:42.567] [error ] [nspeng ] [ 4336: 9596] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022154200.ncl [2025-05-10 22:15:42.568] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022154200.ncl' [2025-05-10 22:15:42.569] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-10 22:15:42.569] [info ] [nspeng ] [ 4336: 9596] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-10 22:15:45.012] [info ] [nspeng ] [ 4336:19572] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:45.012] [info ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:45.012] [warning] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:45.038] [error ] [nspeng ] [ 4336:19572] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:45.039] [error ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:45.040] [error ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:45.043] [error ] [nspeng ] [ 4336:19572] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:45.044] [warning] [nspeng ] [ 4336:19572] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:45.044] [info ] [nspeng ] [ 4336:19572] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:45.044] [info ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:45.044] [warning] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:45.067] [error ] [nspeng ] [ 4336:19572] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:45.068] [error ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:45.069] [error ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:45.070] [error ] [nspeng ] [ 4336:19572] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:15:45.071] [error ] [nspeng ] [ 4336:19572] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:15:45.072] [info ] [nspeng ] [ 4336:19572] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:15:45.077] [info ] [nspeng ] [ 4336:19572] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:45.078] [info ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:45.078] [warning] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:45.100] [error ] [nspeng ] [ 4336:19572] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:45.101] [error ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:45.102] [error ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:45.104] [error ] [nspeng ] [ 4336:19572] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:45.105] [warning] [nspeng ] [ 4336:19572] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:45.105] [info ] [nspeng ] [ 4336:19572] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:45.105] [info ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:45.105] [warning] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:45.124] [error ] [nspeng ] [ 4336:19572] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:45.124] [error ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:45.125] [error ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:45.126] [error ] [nspeng ] [ 4336:19572] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:15:45.127] [error ] [nspeng ] [ 4336:19572] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:15:45.127] [info ] [nspeng ] [ 4336:19572] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:15:45.132] [info ] [nspeng ] [ 4336:19572] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:45.137] [info ] [nspeng ] [ 4336:19572] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-10 22:15:45.141] [info ] [nspeng ] [ 4336:19572] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-10 22:15:45.147] [info ] [nspeng ] [ 4336:19572] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-10 22:15:45.151] [info ] [nspeng ] [ 4336:19572] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-10 22:15:45.155] [info ] [nspeng ] [ 4336:19572] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-10 22:15:45.159] [info ] [nspeng ] [ 4336:19572] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-10 22:15:45.159] [info ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:45.159] [warning] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:45.177] [error ] [nspeng ] [ 4336:19572] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:45.178] [error ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:45.179] [error ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:45.180] [error ] [nspeng ] [ 4336:19572] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:45.180] [warning] [nspeng ] [ 4336:19572] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:45.180] [info ] [nspeng ] [ 4336:19572] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:45.180] [info ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:45.182] [warning] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:45.199] [error ] [nspeng ] [ 4336:19572] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:45.200] [error ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:45.201] [error ] [nspeng ] [ 4336:19572] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:45.202] [error ] [nspeng ] [ 4336:19572] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-10 22:15:45.207] [info ] [nspeng ] [ 4336:19572] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-10 22:15:45.211] [info ] [nspeng ] [ 4336:19572] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-10 22:15:45.215] [info ] [nspeng ] [ 4336:19572] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-10 22:15:45.219] [info ] [nspeng ] [ 4336:19572] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-10 22:15:45.222] [info ] [nspeng ] [ 4336:19572] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-10 22:15:45.225] [info ] [nspeng ] [ 4336:19572] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-10 22:15:45.226] [info ] [nspeng ] [ 4336:19572] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022154500.ncl' [2025-05-10 22:15:45.226] [error ] [nspeng ] [ 4336:19572] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022154500.ncl [2025-05-10 22:15:45.227] [info ] [nspeng ] [ 4336:19572] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022154500.ncl' [2025-05-10 22:15:45.228] [info ] [nspeng ] [ 4336:19572] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-10 22:15:45.228] [info ] [nspeng ] [ 4336:19572] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-10 22:15:52.219] [info ] [nspeng ] [ 4336:30112] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:15:52.219] [info ] [nspeng ] [ 4336:30112] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:52.219] [warning] [nspeng ] [ 4336:30112] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:52.234] [error ] [nspeng ] [ 4336:30112] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:52.235] [error ] [nspeng ] [ 4336:30112] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:52.236] [error ] [nspeng ] [ 4336:30112] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:52.237] [error ] [nspeng ] [ 4336:30112] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:15:52.238] [warning] [nspeng ] [ 4336:30112] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:15:52.238] [info ] [nspeng ] [ 4336:30112] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:15:52.238] [info ] [nspeng ] [ 4336:30112] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:15:52.239] [warning] [nspeng ] [ 4336:30112] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:15:52.256] [error ] [nspeng ] [ 4336:30112] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:15:52.257] [error ] [nspeng ] [ 4336:30112] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:15:52.258] [error ] [nspeng ] [ 4336:30112] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:15:52.259] [error ] [nspeng ] [ 4336:30112] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:15:52.260] [error ] [nspeng ] [ 4336:30112] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:15:52.260] [info ] [nspeng ] [ 4336:30112] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:27:56.269] [info ] [nspeng ] [ 4336:22624] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:27:56.270] [info ] [nspeng ] [ 4336:22624] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.270] [warning] [nspeng ] [ 4336:22624] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.295] [error ] [nspeng ] [ 4336:22624] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.302] [error ] [nspeng ] [ 4336:22624] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.308] [error ] [nspeng ] [ 4336:22624] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.310] [error ] [nspeng ] [ 4336:22624] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:27:56.311] [warning] [nspeng ] [ 4336:22624] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:27:56.311] [info ] [nspeng ] [ 4336:22624] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:27:56.311] [info ] [nspeng ] [ 4336:22624] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.311] [warning] [nspeng ] [ 4336:22624] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.328] [error ] [nspeng ] [ 4336:22624] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.329] [error ] [nspeng ] [ 4336:22624] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.331] [error ] [nspeng ] [ 4336:22624] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.332] [error ] [nspeng ] [ 4336:22624] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:27:56.334] [error ] [nspeng ] [ 4336:22624] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:27:56.335] [info ] [nspeng ] [ 4336:22624] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:27:56.342] [info ] [nspeng ] [ 4336:13800] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:27:56.342] [info ] [nspeng ] [ 4336:13800] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.342] [warning] [nspeng ] [ 4336:13800] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.372] [error ] [nspeng ] [ 4336:13800] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.374] [error ] [nspeng ] [ 4336:13800] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.376] [error ] [nspeng ] [ 4336:13800] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.377] [error ] [nspeng ] [ 4336:13800] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:27:56.378] [warning] [nspeng ] [ 4336:13800] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:27:56.378] [info ] [nspeng ] [ 4336:13800] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:27:56.378] [info ] [nspeng ] [ 4336:13800] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.378] [warning] [nspeng ] [ 4336:13800] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.396] [error ] [nspeng ] [ 4336:13800] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.397] [error ] [nspeng ] [ 4336:13800] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.398] [error ] [nspeng ] [ 4336:13800] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.399] [error ] [nspeng ] [ 4336:13800] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:27:56.400] [error ] [nspeng ] [ 4336:13800] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:27:56.401] [info ] [nspeng ] [ 4336:13800] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:27:56.410] [info ] [nspeng ] [ 4336:27276] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:27:56.410] [info ] [nspeng ] [ 4336:27276] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.410] [warning] [nspeng ] [ 4336:27276] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.434] [error ] [nspeng ] [ 4336:27276] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.435] [error ] [nspeng ] [ 4336:27276] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.436] [error ] [nspeng ] [ 4336:27276] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.436] [error ] [nspeng ] [ 4336:27276] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:27:56.437] [warning] [nspeng ] [ 4336:27276] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:27:56.437] [info ] [nspeng ] [ 4336:27276] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:27:56.437] [info ] [nspeng ] [ 4336:27276] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.437] [warning] [nspeng ] [ 4336:27276] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.458] [error ] [nspeng ] [ 4336:27276] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.459] [error ] [nspeng ] [ 4336:27276] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.460] [error ] [nspeng ] [ 4336:27276] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.460] [error ] [nspeng ] [ 4336:27276] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:27:56.461] [error ] [nspeng ] [ 4336:27276] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:27:56.462] [info ] [nspeng ] [ 4336:27276] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:27:56.471] [info ] [nspeng ] [ 4336:22260] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:27:56.471] [info ] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.471] [warning] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.499] [error ] [nspeng ] [ 4336:22260] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.500] [error ] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.501] [error ] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.503] [error ] [nspeng ] [ 4336:22260] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:27:56.504] [warning] [nspeng ] [ 4336:22260] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:27:56.504] [info ] [nspeng ] [ 4336:22260] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:27:56.504] [info ] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.504] [warning] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.538] [error ] [nspeng ] [ 4336:22260] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.539] [error ] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.540] [error ] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.541] [error ] [nspeng ] [ 4336:22260] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:27:56.542] [error ] [nspeng ] [ 4336:22260] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:27:56.543] [info ] [nspeng ] [ 4336:22260] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:27:56.552] [info ] [nspeng ] [ 4336:22260] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:27:56.556] [info ] [nspeng ] [ 4336:22260] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-10 22:27:56.561] [info ] [nspeng ] [ 4336:22260] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-10 22:27:56.566] [info ] [nspeng ] [ 4336:22260] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-10 22:27:56.570] [info ] [nspeng ] [ 4336:22260] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-10 22:27:56.575] [info ] [nspeng ] [ 4336:22260] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-10 22:27:56.580] [info ] [nspeng ] [ 4336:22260] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-10 22:27:56.581] [info ] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.581] [warning] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.617] [error ] [nspeng ] [ 4336:22260] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.618] [error ] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.618] [error ] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.620] [error ] [nspeng ] [ 4336:22260] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:27:56.621] [warning] [nspeng ] [ 4336:22260] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:27:56.621] [info ] [nspeng ] [ 4336:22260] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:27:56.621] [info ] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.621] [warning] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.649] [error ] [nspeng ] [ 4336:22260] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.650] [error ] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.651] [error ] [nspeng ] [ 4336:22260] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.652] [error ] [nspeng ] [ 4336:22260] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-10 22:27:56.658] [info ] [nspeng ] [ 4336:22260] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-10 22:27:56.662] [info ] [nspeng ] [ 4336:22260] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-10 22:27:56.666] [info ] [nspeng ] [ 4336:22260] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-10 22:27:56.671] [info ] [nspeng ] [ 4336:22260] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-10 22:27:56.675] [info ] [nspeng ] [ 4336:22260] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-10 22:27:56.680] [info ] [nspeng ] [ 4336:22260] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-10 22:27:56.682] [info ] [nspeng ] [ 4336:22260] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022275600.ncl' [2025-05-10 22:27:56.682] [error ] [nspeng ] [ 4336:22260] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022275600.ncl [2025-05-10 22:27:56.683] [info ] [nspeng ] [ 4336:22260] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022275600.ncl' [2025-05-10 22:27:56.683] [info ] [nspeng ] [ 4336:22260] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-10 22:27:56.683] [info ] [nspeng ] [ 4336:22260] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-10 22:27:56.704] [info ] [nspeng ] [ 4336:15600] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:27:56.704] [info ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.704] [warning] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.732] [error ] [nspeng ] [ 4336:15600] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.732] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.733] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.734] [error ] [nspeng ] [ 4336:15600] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:27:56.735] [warning] [nspeng ] [ 4336:15600] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:27:56.735] [info ] [nspeng ] [ 4336:15600] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:27:56.735] [info ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.735] [warning] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.752] [error ] [nspeng ] [ 4336:15600] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.753] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.754] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.755] [error ] [nspeng ] [ 4336:15600] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:27:56.755] [error ] [nspeng ] [ 4336:15600] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:27:56.756] [info ] [nspeng ] [ 4336:15600] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:27:56.762] [info ] [nspeng ] [ 4336:15600] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:27:56.762] [info ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.762] [warning] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.780] [error ] [nspeng ] [ 4336:15600] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.780] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.781] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.782] [error ] [nspeng ] [ 4336:15600] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:27:56.783] [warning] [nspeng ] [ 4336:15600] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:27:56.783] [info ] [nspeng ] [ 4336:15600] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:27:56.783] [info ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.783] [warning] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.798] [error ] [nspeng ] [ 4336:15600] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.799] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.800] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.801] [error ] [nspeng ] [ 4336:15600] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:27:56.802] [error ] [nspeng ] [ 4336:15600] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:27:56.802] [info ] [nspeng ] [ 4336:15600] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:27:56.807] [info ] [nspeng ] [ 4336:15600] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:27:56.811] [info ] [nspeng ] [ 4336:15600] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-10 22:27:56.815] [info ] [nspeng ] [ 4336:15600] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-10 22:27:56.819] [info ] [nspeng ] [ 4336:15600] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-10 22:27:56.823] [info ] [nspeng ] [ 4336:15600] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-10 22:27:56.826] [info ] [nspeng ] [ 4336:15600] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-10 22:27:56.831] [info ] [nspeng ] [ 4336:15600] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-10 22:27:56.832] [info ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.832] [warning] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.848] [error ] [nspeng ] [ 4336:15600] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.849] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.850] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.851] [error ] [nspeng ] [ 4336:15600] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:27:56.852] [warning] [nspeng ] [ 4336:15600] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:27:56.852] [info ] [nspeng ] [ 4336:15600] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:27:56.852] [info ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:56.852] [warning] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:56.865] [error ] [nspeng ] [ 4336:15600] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:56.866] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:56.867] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:56.868] [error ] [nspeng ] [ 4336:15600] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-10 22:27:56.873] [info ] [nspeng ] [ 4336:15600] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-10 22:27:56.877] [info ] [nspeng ] [ 4336:15600] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-10 22:27:56.881] [info ] [nspeng ] [ 4336:15600] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-10 22:27:56.885] [info ] [nspeng ] [ 4336:15600] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-10 22:27:56.889] [info ] [nspeng ] [ 4336:15600] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-10 22:27:56.893] [info ] [nspeng ] [ 4336:15600] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-10 22:27:56.894] [info ] [nspeng ] [ 4336:15600] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022275600.ncl' [2025-05-10 22:27:56.894] [error ] [nspeng ] [ 4336:15600] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022275600.ncl [2025-05-10 22:27:56.894] [info ] [nspeng ] [ 4336:15600] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022275600.ncl' [2025-05-10 22:27:56.895] [info ] [nspeng ] [ 4336:15600] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-10 22:27:56.895] [info ] [nspeng ] [ 4336:15600] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-10 22:27:58.355] [info ] [nspeng ] [ 4336:28120] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:27:58.355] [info ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:58.355] [warning] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:58.374] [error ] [nspeng ] [ 4336:28120] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:58.376] [error ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:58.377] [error ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:58.378] [error ] [nspeng ] [ 4336:28120] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:27:58.379] [warning] [nspeng ] [ 4336:28120] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:27:58.379] [info ] [nspeng ] [ 4336:28120] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:27:58.379] [info ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:58.379] [warning] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:58.401] [error ] [nspeng ] [ 4336:28120] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:58.401] [error ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:58.403] [error ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:58.404] [error ] [nspeng ] [ 4336:28120] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:27:58.405] [error ] [nspeng ] [ 4336:28120] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:27:58.405] [info ] [nspeng ] [ 4336:28120] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:27:58.414] [info ] [nspeng ] [ 4336:28120] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:27:58.414] [info ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:58.414] [warning] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:58.434] [error ] [nspeng ] [ 4336:28120] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:58.435] [error ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:58.436] [error ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:58.437] [error ] [nspeng ] [ 4336:28120] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:27:58.438] [warning] [nspeng ] [ 4336:28120] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:27:58.438] [info ] [nspeng ] [ 4336:28120] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:27:58.438] [info ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:58.438] [warning] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:58.457] [error ] [nspeng ] [ 4336:28120] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:58.458] [error ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:58.459] [error ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:58.460] [error ] [nspeng ] [ 4336:28120] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:27:58.461] [error ] [nspeng ] [ 4336:28120] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:27:58.461] [info ] [nspeng ] [ 4336:28120] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:27:58.467] [info ] [nspeng ] [ 4336:28120] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:27:58.471] [info ] [nspeng ] [ 4336:28120] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-10 22:27:58.475] [info ] [nspeng ] [ 4336:28120] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-10 22:27:58.478] [info ] [nspeng ] [ 4336:28120] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-10 22:27:58.482] [info ] [nspeng ] [ 4336:28120] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-10 22:27:58.485] [info ] [nspeng ] [ 4336:28120] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-10 22:27:58.489] [info ] [nspeng ] [ 4336:28120] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-10 22:27:58.490] [info ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:58.490] [warning] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:58.506] [error ] [nspeng ] [ 4336:28120] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:58.507] [error ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:58.508] [error ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:58.509] [error ] [nspeng ] [ 4336:28120] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:27:58.510] [warning] [nspeng ] [ 4336:28120] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:27:58.510] [info ] [nspeng ] [ 4336:28120] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:27:58.510] [info ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:27:58.510] [warning] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:27:58.525] [error ] [nspeng ] [ 4336:28120] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:27:58.526] [error ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:27:58.527] [error ] [nspeng ] [ 4336:28120] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:27:58.528] [error ] [nspeng ] [ 4336:28120] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-10 22:27:58.533] [info ] [nspeng ] [ 4336:28120] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-10 22:27:58.537] [info ] [nspeng ] [ 4336:28120] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-10 22:27:58.540] [info ] [nspeng ] [ 4336:28120] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-10 22:27:58.544] [info ] [nspeng ] [ 4336:28120] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-10 22:27:58.549] [info ] [nspeng ] [ 4336:28120] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-10 22:27:58.553] [info ] [nspeng ] [ 4336:28120] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-10 22:27:58.554] [info ] [nspeng ] [ 4336:28120] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022275800.ncl' [2025-05-10 22:27:58.554] [error ] [nspeng ] [ 4336:28120] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022275800.ncl [2025-05-10 22:27:58.555] [info ] [nspeng ] [ 4336:28120] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051022275800.ncl' [2025-05-10 22:27:58.556] [info ] [nspeng ] [ 4336:28120] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-10 22:27:58.556] [info ] [nspeng ] [ 4336:28120] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-10 22:28:14.473] [info ] [nspeng ] [ 4336:15600] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:28:14.474] [info ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:28:14.474] [warning] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:28:14.493] [error ] [nspeng ] [ 4336:15600] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:28:14.494] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:28:14.495] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:28:14.496] [error ] [nspeng ] [ 4336:15600] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:28:14.497] [warning] [nspeng ] [ 4336:15600] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:28:14.498] [info ] [nspeng ] [ 4336:15600] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:28:14.498] [info ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:28:14.498] [warning] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:28:14.516] [error ] [nspeng ] [ 4336:15600] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:28:14.517] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:28:14.518] [error ] [nspeng ] [ 4336:15600] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:28:14.519] [error ] [nspeng ] [ 4336:15600] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:28:14.520] [error ] [nspeng ] [ 4336:15600] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:28:14.520] [info ] [nspeng ] [ 4336:15600] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:28:16.085] [info ] [nspeng ] [ 4336:11500] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:28:16.085] [info ] [nspeng ] [ 4336:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:28:16.085] [warning] [nspeng ] [ 4336:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:28:16.111] [error ] [nspeng ] [ 4336:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:28:16.111] [error ] [nspeng ] [ 4336:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:28:16.113] [error ] [nspeng ] [ 4336:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:28:16.114] [error ] [nspeng ] [ 4336:11500] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:28:16.116] [warning] [nspeng ] [ 4336:11500] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:28:16.116] [info ] [nspeng ] [ 4336:11500] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:28:16.116] [info ] [nspeng ] [ 4336:11500] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:28:16.116] [warning] [nspeng ] [ 4336:11500] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:28:16.132] [error ] [nspeng ] [ 4336:11500] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:28:16.133] [error ] [nspeng ] [ 4336:11500] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:28:16.134] [error ] [nspeng ] [ 4336:11500] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:28:16.135] [error ] [nspeng ] [ 4336:11500] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:28:16.136] [error ] [nspeng ] [ 4336:11500] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:28:16.137] [info ] [nspeng ] [ 4336:11500] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 22:56:38.541] [info ] [nspeng ] [ 4336: 8452] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 22:56:38.542] [info ] [nspeng ] [ 4336: 8452] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:56:38.542] [warning] [nspeng ] [ 4336: 8452] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:56:38.558] [error ] [nspeng ] [ 4336: 8452] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:56:38.559] [error ] [nspeng ] [ 4336: 8452] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:56:38.560] [error ] [nspeng ] [ 4336: 8452] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:56:38.560] [error ] [nspeng ] [ 4336: 8452] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 22:56:38.560] [warning] [nspeng ] [ 4336: 8452] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 22:56:38.560] [info ] [nspeng ] [ 4336: 8452] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 22:56:38.560] [info ] [nspeng ] [ 4336: 8452] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 22:56:38.560] [warning] [nspeng ] [ 4336: 8452] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 22:56:38.574] [error ] [nspeng ] [ 4336: 8452] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 22:56:38.575] [error ] [nspeng ] [ 4336: 8452] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 22:56:38.576] [error ] [nspeng ] [ 4336: 8452] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 22:56:38.578] [error ] [nspeng ] [ 4336: 8452] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 22:56:38.578] [error ] [nspeng ] [ 4336: 8452] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 22:56:38.578] [info ] [nspeng ] [ 4336: 8452] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-10 23:12:40.546] [info ] [nspeng ] [ 4336:20440] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-10 23:12:40.546] [info ] [nspeng ] [ 4336:20440] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 23:12:40.546] [warning] [nspeng ] [ 4336:20440] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 23:12:40.575] [error ] [nspeng ] [ 4336:20440] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 23:12:40.578] [error ] [nspeng ] [ 4336:20440] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 23:12:40.579] [error ] [nspeng ] [ 4336:20440] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 23:12:40.581] [error ] [nspeng ] [ 4336:20440] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-10 23:12:40.581] [warning] [nspeng ] [ 4336:20440] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-10 23:12:40.582] [info ] [nspeng ] [ 4336:20440] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-10 23:12:40.582] [info ] [nspeng ] [ 4336:20440] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-10 23:12:40.582] [warning] [nspeng ] [ 4336:20440] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-10 23:12:40.598] [error ] [nspeng ] [ 4336:20440] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-10 23:12:40.599] [error ] [nspeng ] [ 4336:20440] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-10 23:12:40.600] [error ] [nspeng ] [ 4336:20440] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-10 23:12:40.601] [error ] [nspeng ] [ 4336:20440] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-10 23:12:40.602] [error ] [nspeng ] [ 4336:20440] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-10 23:12:40.603] [info ] [nspeng ] [ 4336:20440] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:05:05.006] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:05:05.006] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:05:05.006] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:05:05.021] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:05:05.023] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:05:05.023] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:05:05.024] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:05:05.025] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:05:05.025] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:05:05.025] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:05:05.025] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:05:05.040] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:05:05.041] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:05:05.041] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:05:05.042] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:05:05.043] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:05:05.043] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:05:05.048] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:05:05.052] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:05:05.056] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:05:05.059] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:05:05.066] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:05:05.070] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:05:05.070] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:05:05.070] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:05:05.085] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:05:05.086] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:05:05.086] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:05:05.087] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:05:05.088] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:05:05.088] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:05:05.088] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:05:05.088] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:05:05.102] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:05:05.103] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:05:05.104] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:05:05.104] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:05:05.109] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:05:05.114] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:05:05.118] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:05:05.122] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:05:05.127] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:05:05.133] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100050500.ncl' [2025-05-11 00:05:05.133] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100050500.ncl [2025-05-11 00:05:05.134] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100050500.ncl' [2025-05-11 00:05:05.134] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:05:05.134] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:35:01.737] [info ] [nspeng ] [ 4336:31520] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:01.737] [info ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:01.737] [warning] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:01.780] [error ] [nspeng ] [ 4336:31520] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:01.782] [error ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:01.783] [error ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:01.784] [error ] [nspeng ] [ 4336:31520] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:01.785] [warning] [nspeng ] [ 4336:31520] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:01.785] [info ] [nspeng ] [ 4336:31520] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:01.785] [info ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:01.785] [warning] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:01.819] [error ] [nspeng ] [ 4336:31520] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:01.820] [error ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:01.822] [error ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:01.823] [error ] [nspeng ] [ 4336:31520] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:01.823] [error ] [nspeng ] [ 4336:31520] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:01.825] [info ] [nspeng ] [ 4336:31520] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:01.835] [info ] [nspeng ] [ 4336:31520] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:01.835] [info ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:01.835] [warning] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:01.947] [error ] [nspeng ] [ 4336:31520] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:01.948] [error ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:01.949] [error ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:01.953] [error ] [nspeng ] [ 4336:31520] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:01.955] [warning] [nspeng ] [ 4336:31520] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:01.955] [info ] [nspeng ] [ 4336:31520] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:01.955] [info ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:01.955] [warning] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:02.023] [error ] [nspeng ] [ 4336:31520] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:02.024] [error ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:02.025] [error ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:02.027] [error ] [nspeng ] [ 4336:31520] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:02.030] [error ] [nspeng ] [ 4336:31520] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:02.031] [info ] [nspeng ] [ 4336:31520] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:02.043] [info ] [nspeng ] [ 4336:31520] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:02.048] [info ] [nspeng ] [ 4336:31520] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:35:02.053] [info ] [nspeng ] [ 4336:31520] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:35:02.060] [info ] [nspeng ] [ 4336:31520] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:35:02.066] [info ] [nspeng ] [ 4336:31520] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:35:02.073] [info ] [nspeng ] [ 4336:31520] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:35:02.078] [info ] [nspeng ] [ 4336:31520] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:35:02.078] [info ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:02.079] [warning] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:02.199] [error ] [nspeng ] [ 4336:31520] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:02.201] [error ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:02.204] [error ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:02.208] [error ] [nspeng ] [ 4336:31520] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:02.213] [warning] [nspeng ] [ 4336:31520] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:02.214] [info ] [nspeng ] [ 4336:31520] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:02.214] [info ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:02.214] [warning] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:02.262] [error ] [nspeng ] [ 4336:31520] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:02.264] [error ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:02.265] [error ] [nspeng ] [ 4336:31520] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:02.268] [error ] [nspeng ] [ 4336:31520] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:35:02.276] [info ] [nspeng ] [ 4336:31520] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:35:02.281] [info ] [nspeng ] [ 4336:31520] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:35:02.287] [info ] [nspeng ] [ 4336:31520] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:35:02.292] [info ] [nspeng ] [ 4336:31520] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:35:02.298] [info ] [nspeng ] [ 4336:31520] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:35:02.308] [info ] [nspeng ] [ 4336:31520] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:35:02.310] [info ] [nspeng ] [ 4336:31520] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100350200.ncl' [2025-05-11 00:35:02.310] [error ] [nspeng ] [ 4336:31520] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100350200.ncl [2025-05-11 00:35:02.312] [info ] [nspeng ] [ 4336:31520] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100350200.ncl' [2025-05-11 00:35:02.313] [info ] [nspeng ] [ 4336:31520] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:35:02.313] [info ] [nspeng ] [ 4336:31520] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:35:03.493] [info ] [nspeng ] [ 4336:28056] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:03.493] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:03.493] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:03.528] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:03.530] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:03.531] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:03.533] [error ] [nspeng ] [ 4336:28056] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:03.534] [warning] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:03.534] [info ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:03.534] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:03.534] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:03.559] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:03.560] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:03.561] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:03.562] [error ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:03.563] [error ] [nspeng ] [ 4336:28056] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:03.565] [info ] [nspeng ] [ 4336:28056] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:03.572] [info ] [nspeng ] [ 4336:25192] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:03.573] [info ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:03.573] [warning] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:03.600] [error ] [nspeng ] [ 4336:25192] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:03.602] [error ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:03.603] [error ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:03.604] [error ] [nspeng ] [ 4336:25192] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:03.605] [warning] [nspeng ] [ 4336:25192] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:03.605] [info ] [nspeng ] [ 4336:25192] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:03.605] [info ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:03.605] [warning] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:03.626] [error ] [nspeng ] [ 4336:25192] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:03.627] [error ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:03.629] [error ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:03.630] [error ] [nspeng ] [ 4336:25192] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:03.631] [error ] [nspeng ] [ 4336:25192] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:03.632] [info ] [nspeng ] [ 4336:25192] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:04.187] [info ] [nspeng ] [ 4336:28056] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:04.187] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:04.187] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:04.205] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:04.206] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:04.206] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:04.208] [error ] [nspeng ] [ 4336:28056] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:04.209] [warning] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:04.209] [info ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:04.209] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:04.209] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:04.226] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:04.227] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:04.228] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:04.229] [error ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:04.230] [error ] [nspeng ] [ 4336:28056] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:04.231] [info ] [nspeng ] [ 4336:28056] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:11.188] [info ] [nspeng ] [ 4336:21300] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:11.188] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.189] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.207] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.208] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.209] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.210] [error ] [nspeng ] [ 4336:21300] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:11.211] [warning] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:11.211] [info ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:11.211] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.211] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.228] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.229] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.230] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.231] [error ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:11.231] [error ] [nspeng ] [ 4336:21300] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:11.232] [info ] [nspeng ] [ 4336:21300] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:11.239] [info ] [nspeng ] [ 4336:28056] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:11.239] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.239] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.264] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.265] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.266] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.268] [error ] [nspeng ] [ 4336:28056] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:11.270] [warning] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:11.270] [info ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:11.270] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.270] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.288] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.289] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.290] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.291] [error ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:11.291] [error ] [nspeng ] [ 4336:28056] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:11.292] [info ] [nspeng ] [ 4336:28056] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:11.301] [info ] [nspeng ] [ 4336:25192] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:11.301] [info ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.301] [warning] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.320] [error ] [nspeng ] [ 4336:25192] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.321] [error ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.322] [error ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.323] [error ] [nspeng ] [ 4336:25192] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:11.325] [warning] [nspeng ] [ 4336:25192] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:11.325] [info ] [nspeng ] [ 4336:25192] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:11.326] [info ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.326] [warning] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.345] [error ] [nspeng ] [ 4336:25192] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.347] [error ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.348] [error ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.348] [error ] [nspeng ] [ 4336:25192] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:11.349] [error ] [nspeng ] [ 4336:25192] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:11.350] [info ] [nspeng ] [ 4336:25192] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:11.357] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:11.358] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.358] [warning] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.393] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.394] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.395] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.397] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:11.398] [warning] [nspeng ] [ 4336: 1080] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:11.398] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:11.399] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.399] [warning] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.423] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.424] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.425] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.426] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:11.427] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:11.428] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:11.434] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:11.438] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:35:11.443] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:35:11.448] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:35:11.452] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:35:11.456] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:35:11.459] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:35:11.459] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.459] [warning] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.483] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.484] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.485] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.486] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:11.487] [warning] [nspeng ] [ 4336: 1080] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:11.487] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:11.487] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.487] [warning] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.516] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.517] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.518] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.519] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:35:11.525] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:35:11.528] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:35:11.532] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:35:11.537] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:35:11.542] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:35:11.546] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:35:11.547] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100351100.ncl' [2025-05-11 00:35:11.547] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100351100.ncl [2025-05-11 00:35:11.548] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100351100.ncl' [2025-05-11 00:35:11.548] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:35:11.549] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:35:11.574] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:11.574] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.574] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.596] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.597] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.597] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.599] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:11.600] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:11.600] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:11.601] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.601] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.617] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.618] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.619] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.619] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:11.620] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:11.621] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:11.625] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:11.625] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.625] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.641] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.643] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.643] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.644] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:11.645] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:11.645] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:11.645] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.645] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.664] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.665] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.665] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.666] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:11.667] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:11.668] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:11.674] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:11.678] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:35:11.683] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:35:11.687] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:35:11.690] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:35:11.694] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:35:11.697] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:35:11.698] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.698] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.712] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.713] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.714] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.715] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:11.716] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:11.716] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:11.716] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:11.716] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:11.732] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:11.733] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:11.733] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:11.735] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:35:11.741] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:35:11.746] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:35:11.750] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:35:11.754] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:35:11.758] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:35:11.762] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:35:11.763] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100351100.ncl' [2025-05-11 00:35:11.763] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100351100.ncl [2025-05-11 00:35:11.764] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100351100.ncl' [2025-05-11 00:35:11.764] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:35:11.764] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:35:15.606] [info ] [nspeng ] [ 4336:28056] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:15.606] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:15.606] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:15.622] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:15.623] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:15.624] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:15.625] [error ] [nspeng ] [ 4336:28056] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:15.626] [warning] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:15.626] [info ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:15.626] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:15.626] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:15.643] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:15.644] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:15.645] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:15.646] [error ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:15.647] [error ] [nspeng ] [ 4336:28056] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:15.648] [info ] [nspeng ] [ 4336:28056] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:15.653] [info ] [nspeng ] [ 4336:28056] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:15.653] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:15.653] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:15.668] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:15.668] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:15.669] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:15.670] [error ] [nspeng ] [ 4336:28056] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:15.671] [warning] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:15.671] [info ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:15.671] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:15.671] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:15.691] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:15.692] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:15.693] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:15.694] [error ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:15.695] [error ] [nspeng ] [ 4336:28056] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:15.697] [info ] [nspeng ] [ 4336:28056] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:15.702] [info ] [nspeng ] [ 4336:28056] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:15.708] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:35:15.713] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:35:15.716] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:35:15.719] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:35:15.723] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:35:15.727] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:35:15.727] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:15.727] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:15.743] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:15.744] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:15.745] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:15.746] [error ] [nspeng ] [ 4336:28056] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:15.747] [warning] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:15.747] [info ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:15.748] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:15.748] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:15.764] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:15.764] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:15.765] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:15.767] [error ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:35:15.771] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:35:15.775] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:35:15.779] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:35:15.783] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:35:15.787] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:35:15.791] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:35:15.792] [info ] [nspeng ] [ 4336:28056] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100351500.ncl' [2025-05-11 00:35:15.792] [error ] [nspeng ] [ 4336:28056] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100351500.ncl [2025-05-11 00:35:15.793] [info ] [nspeng ] [ 4336:28056] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100351500.ncl' [2025-05-11 00:35:15.794] [info ] [nspeng ] [ 4336:28056] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:35:15.794] [info ] [nspeng ] [ 4336:28056] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:35:21.639] [info ] [nspeng ] [ 4336: 8100] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:21.639] [info ] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:21.639] [warning] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:21.658] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:21.661] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:21.662] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:21.663] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:21.664] [warning] [nspeng ] [ 4336: 8100] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:21.664] [info ] [nspeng ] [ 4336: 8100] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:21.664] [info ] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:21.664] [warning] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:21.681] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:21.682] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:21.683] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:21.684] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:21.685] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:21.686] [info ] [nspeng ] [ 4336: 8100] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:34.720] [info ] [nspeng ] [ 4336: 8100] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:34.720] [info ] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:34.720] [warning] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:34.737] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:34.738] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:34.739] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:34.740] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:34.741] [warning] [nspeng ] [ 4336: 8100] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:34.741] [info ] [nspeng ] [ 4336: 8100] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:34.741] [info ] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:34.741] [warning] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:34.759] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:34.759] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:34.760] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:34.761] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:34.762] [error ] [nspeng ] [ 4336: 8100] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:34.763] [info ] [nspeng ] [ 4336: 8100] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:34.771] [info ] [nspeng ] [ 4336:21300] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:34.771] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:34.771] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:34.794] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:34.795] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:34.795] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:34.797] [error ] [nspeng ] [ 4336:21300] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:34.797] [warning] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:34.797] [info ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:34.798] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:34.798] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:34.815] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:34.816] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:34.817] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:34.818] [error ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:34.818] [error ] [nspeng ] [ 4336:21300] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:34.819] [info ] [nspeng ] [ 4336:21300] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:34.825] [info ] [nspeng ] [ 4336:25192] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:34.827] [info ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:34.827] [warning] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:34.848] [error ] [nspeng ] [ 4336:25192] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:34.849] [error ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:34.850] [error ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:34.851] [error ] [nspeng ] [ 4336:25192] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:34.852] [warning] [nspeng ] [ 4336:25192] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:34.852] [info ] [nspeng ] [ 4336:25192] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:34.852] [info ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:34.852] [warning] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:34.868] [error ] [nspeng ] [ 4336:25192] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:34.869] [error ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:34.870] [error ] [nspeng ] [ 4336:25192] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:34.871] [error ] [nspeng ] [ 4336:25192] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:34.873] [error ] [nspeng ] [ 4336:25192] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:34.874] [info ] [nspeng ] [ 4336:25192] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:34.880] [info ] [nspeng ] [ 4336:28056] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:34.880] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:34.880] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:34.908] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:34.909] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:34.910] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:34.911] [error ] [nspeng ] [ 4336:28056] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:34.912] [warning] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:34.912] [info ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:34.912] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:34.912] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:34.935] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:34.936] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:34.937] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:34.938] [error ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:34.939] [error ] [nspeng ] [ 4336:28056] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:34.940] [info ] [nspeng ] [ 4336:28056] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:34.949] [info ] [nspeng ] [ 4336:28056] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:34.950] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:34.950] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:34.979] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:34.980] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:34.981] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:34.982] [error ] [nspeng ] [ 4336:28056] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:34.983] [warning] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:34.983] [info ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:34.983] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:34.983] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:35.008] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:35.009] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:35.010] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:35.011] [error ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:35.012] [error ] [nspeng ] [ 4336:28056] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:35.013] [info ] [nspeng ] [ 4336:28056] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:35.020] [info ] [nspeng ] [ 4336:28056] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:35.025] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:35:35.029] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:35:35.033] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:35:35.038] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:35:35.042] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:35:35.050] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:35:35.050] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:35.050] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:35.075] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:35.076] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:35.077] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:35.078] [error ] [nspeng ] [ 4336:28056] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:35.079] [warning] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:35.079] [info ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:35.080] [info ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:35.080] [warning] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:35.107] [error ] [nspeng ] [ 4336:28056] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:35.108] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:35.109] [error ] [nspeng ] [ 4336:28056] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:35.110] [error ] [nspeng ] [ 4336:28056] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:35:35.116] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:35:35.120] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:35:35.124] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:35:35.129] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:35:35.132] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:35:35.136] [info ] [nspeng ] [ 4336:28056] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:35:35.138] [info ] [nspeng ] [ 4336:28056] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100353500.ncl' [2025-05-11 00:35:35.138] [error ] [nspeng ] [ 4336:28056] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100353500.ncl [2025-05-11 00:35:35.139] [info ] [nspeng ] [ 4336:28056] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100353500.ncl' [2025-05-11 00:35:35.139] [info ] [nspeng ] [ 4336:28056] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:35:35.139] [info ] [nspeng ] [ 4336:28056] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:35:35.144] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:35.144] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:35.144] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:35.159] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:35.160] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:35.161] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:35.162] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:35.163] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:35.163] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:35.163] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:35.163] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:35.181] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:35.182] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:35.183] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:35.184] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:35:35.185] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:35:35.186] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:35:35.195] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:35:35.199] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:35:35.203] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:35:35.207] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:35:35.211] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:35:35.215] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:35:35.218] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:35:35.219] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:35.219] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:35.237] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:35.238] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:35.239] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:35.240] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:35:35.241] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:35:35.241] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:35:35.242] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:35:35.242] [warning] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:35:35.257] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:35:35.258] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:35:35.259] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:35:35.260] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:35:35.265] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:35:35.270] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:35:35.276] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:35:35.280] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:35:35.285] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:35:35.289] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:35:35.290] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100353500.ncl' [2025-05-11 00:35:35.290] [error ] [nspeng ] [ 4336: 9616] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100353500.ncl [2025-05-11 00:35:35.291] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100353500.ncl' [2025-05-11 00:35:35.292] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:35:35.292] [info ] [nspeng ] [ 4336: 9616] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:36:27.794] [info ] [nspeng ] [ 4336:21300] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:27.794] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:27.794] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:27.819] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:27.820] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:27.820] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:27.822] [error ] [nspeng ] [ 4336:21300] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:27.823] [warning] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:27.823] [info ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:27.824] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:27.824] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:27.846] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:27.847] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:27.848] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:27.849] [error ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:27.850] [error ] [nspeng ] [ 4336:21300] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:27.851] [info ] [nspeng ] [ 4336:21300] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:36:27.858] [info ] [nspeng ] [ 4336:21300] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:27.858] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:27.858] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:27.877] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:27.878] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:27.878] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:27.879] [error ] [nspeng ] [ 4336:21300] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:27.880] [warning] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:27.880] [info ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:27.881] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:27.881] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:27.902] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:27.904] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:27.905] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:27.905] [error ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:27.906] [error ] [nspeng ] [ 4336:21300] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:27.907] [info ] [nspeng ] [ 4336:21300] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:36:27.913] [info ] [nspeng ] [ 4336:21300] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:27.918] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:36:27.923] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:36:27.927] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:36:27.931] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:36:27.934] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:36:27.939] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:36:27.939] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:27.940] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:27.961] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:27.962] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:27.962] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:27.964] [error ] [nspeng ] [ 4336:21300] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:27.964] [warning] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:27.965] [info ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:27.965] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:27.965] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:27.988] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:27.988] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:27.989] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:27.990] [error ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:36:27.996] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:36:28.001] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:36:28.005] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:36:28.010] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:36:28.014] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:36:28.018] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:36:28.019] [info ] [nspeng ] [ 4336:21300] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100362700.ncl' [2025-05-11 00:36:28.019] [error ] [nspeng ] [ 4336:21300] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100362700.ncl [2025-05-11 00:36:28.020] [info ] [nspeng ] [ 4336:21300] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100362700.ncl' [2025-05-11 00:36:28.020] [info ] [nspeng ] [ 4336:21300] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:36:28.021] [info ] [nspeng ] [ 4336:21300] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:36:28.883] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:28.883] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:28.883] [warning] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:28.919] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:28.920] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:28.921] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:28.922] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:28.923] [warning] [nspeng ] [ 4336: 1080] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:28.923] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:28.923] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:28.923] [warning] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:28.943] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:28.943] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:28.944] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:28.946] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:28.946] [error ] [nspeng ] [ 4336: 1080] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:28.947] [info ] [nspeng ] [ 4336: 1080] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:36:28.956] [info ] [nspeng ] [ 4336:28044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:28.957] [info ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:28.957] [warning] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:28.979] [error ] [nspeng ] [ 4336:28044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:28.980] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:28.981] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:28.982] [error ] [nspeng ] [ 4336:28044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:28.983] [warning] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:28.983] [info ] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:28.983] [info ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:28.983] [warning] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:29.004] [error ] [nspeng ] [ 4336:28044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:29.005] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:29.006] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:29.007] [error ] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:29.009] [error ] [nspeng ] [ 4336:28044] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:29.010] [info ] [nspeng ] [ 4336:28044] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:36:29.504] [info ] [nspeng ] [ 4336:28364] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:29.504] [info ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:29.504] [warning] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:29.520] [error ] [nspeng ] [ 4336:28364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:29.520] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:29.522] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:29.523] [error ] [nspeng ] [ 4336:28364] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:29.524] [warning] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:29.524] [info ] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:29.524] [info ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:29.524] [warning] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:29.541] [error ] [nspeng ] [ 4336:28364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:29.542] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:29.543] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:29.544] [error ] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:29.545] [error ] [nspeng ] [ 4336:28364] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:29.546] [info ] [nspeng ] [ 4336:28364] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:36:29.552] [info ] [nspeng ] [ 4336:26852] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:29.552] [info ] [nspeng ] [ 4336:26852] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:29.552] [warning] [nspeng ] [ 4336:26852] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:29.572] [error ] [nspeng ] [ 4336:26852] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:29.573] [error ] [nspeng ] [ 4336:26852] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:29.574] [error ] [nspeng ] [ 4336:26852] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:29.575] [error ] [nspeng ] [ 4336:26852] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:29.576] [warning] [nspeng ] [ 4336:26852] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:29.576] [info ] [nspeng ] [ 4336:26852] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:29.576] [info ] [nspeng ] [ 4336:26852] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:29.576] [warning] [nspeng ] [ 4336:26852] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:29.592] [error ] [nspeng ] [ 4336:26852] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:29.592] [error ] [nspeng ] [ 4336:26852] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:29.593] [error ] [nspeng ] [ 4336:26852] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:29.594] [error ] [nspeng ] [ 4336:26852] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:29.595] [error ] [nspeng ] [ 4336:26852] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:29.596] [info ] [nspeng ] [ 4336:26852] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:36:29.600] [info ] [nspeng ] [ 4336:28044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:29.601] [info ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:29.601] [warning] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:29.624] [error ] [nspeng ] [ 4336:28044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:29.625] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:29.626] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:29.627] [error ] [nspeng ] [ 4336:28044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:29.628] [warning] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:29.628] [info ] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:29.628] [info ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:29.628] [warning] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:29.649] [error ] [nspeng ] [ 4336:28044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:29.650] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:29.651] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:29.652] [error ] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:29.653] [error ] [nspeng ] [ 4336:28044] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:29.654] [info ] [nspeng ] [ 4336:28044] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:36:29.664] [info ] [nspeng ] [ 4336:25928] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:29.665] [info ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:29.665] [warning] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:29.700] [error ] [nspeng ] [ 4336:25928] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:29.701] [error ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:29.703] [error ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:29.704] [error ] [nspeng ] [ 4336:25928] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:29.706] [warning] [nspeng ] [ 4336:25928] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:29.706] [info ] [nspeng ] [ 4336:25928] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:29.706] [info ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:29.706] [warning] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:29.738] [error ] [nspeng ] [ 4336:25928] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:29.739] [error ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:29.740] [error ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:29.741] [error ] [nspeng ] [ 4336:25928] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:29.743] [error ] [nspeng ] [ 4336:25928] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:29.744] [info ] [nspeng ] [ 4336:25928] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:36:29.753] [info ] [nspeng ] [ 4336:25928] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:29.758] [info ] [nspeng ] [ 4336:25928] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:36:29.764] [info ] [nspeng ] [ 4336:25928] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:36:29.769] [info ] [nspeng ] [ 4336:25928] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:36:29.774] [info ] [nspeng ] [ 4336:25928] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:36:29.780] [info ] [nspeng ] [ 4336:25928] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:36:29.787] [info ] [nspeng ] [ 4336:25928] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:36:29.787] [info ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:29.787] [warning] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:29.833] [error ] [nspeng ] [ 4336:25928] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:29.834] [error ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:29.835] [error ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:29.836] [error ] [nspeng ] [ 4336:25928] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:29.837] [warning] [nspeng ] [ 4336:25928] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:29.837] [info ] [nspeng ] [ 4336:25928] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:29.838] [info ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:29.838] [warning] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:29.870] [error ] [nspeng ] [ 4336:25928] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:29.871] [error ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:29.872] [error ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:29.873] [error ] [nspeng ] [ 4336:25928] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:36:29.881] [info ] [nspeng ] [ 4336:25928] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:36:29.886] [info ] [nspeng ] [ 4336:25928] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:36:29.892] [info ] [nspeng ] [ 4336:25928] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:36:29.899] [info ] [nspeng ] [ 4336:25928] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:36:29.906] [info ] [nspeng ] [ 4336:25928] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:36:29.913] [info ] [nspeng ] [ 4336:25928] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:36:29.914] [info ] [nspeng ] [ 4336:25928] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100362900.ncl' [2025-05-11 00:36:29.914] [error ] [nspeng ] [ 4336:25928] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100362900.ncl [2025-05-11 00:36:29.916] [info ] [nspeng ] [ 4336:25928] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100362900.ncl' [2025-05-11 00:36:29.917] [info ] [nspeng ] [ 4336:25928] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:36:29.917] [info ] [nspeng ] [ 4336:25928] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:36:29.949] [info ] [nspeng ] [ 4336:21300] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:29.949] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:29.949] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:29.990] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:29.991] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:29.993] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:29.995] [error ] [nspeng ] [ 4336:21300] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:29.997] [warning] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:29.997] [info ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:29.997] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:29.997] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:30.027] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:30.028] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:30.029] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:30.030] [error ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:30.031] [error ] [nspeng ] [ 4336:21300] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:30.032] [info ] [nspeng ] [ 4336:21300] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:36:30.041] [info ] [nspeng ] [ 4336:21300] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:30.041] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:30.041] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:30.071] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:30.071] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:30.072] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:30.073] [error ] [nspeng ] [ 4336:21300] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:30.074] [warning] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:30.074] [info ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:30.075] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:30.075] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:30.104] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:30.105] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:30.106] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:30.108] [error ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:30.109] [error ] [nspeng ] [ 4336:21300] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:30.111] [info ] [nspeng ] [ 4336:21300] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:36:30.121] [info ] [nspeng ] [ 4336:21300] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:30.127] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:36:30.133] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:36:30.139] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:36:30.144] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:36:30.148] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:36:30.152] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:36:30.153] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:30.153] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:30.179] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:30.180] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:30.181] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:30.182] [error ] [nspeng ] [ 4336:21300] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:30.183] [warning] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:30.183] [info ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:30.183] [info ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:30.183] [warning] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:30.209] [error ] [nspeng ] [ 4336:21300] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:30.210] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:30.211] [error ] [nspeng ] [ 4336:21300] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:30.212] [error ] [nspeng ] [ 4336:21300] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:36:30.217] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:36:30.222] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:36:30.226] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:36:30.230] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:36:30.235] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:36:30.248] [info ] [nspeng ] [ 4336:21300] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:36:30.249] [info ] [nspeng ] [ 4336:21300] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100363000.ncl' [2025-05-11 00:36:30.250] [error ] [nspeng ] [ 4336:21300] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100363000.ncl [2025-05-11 00:36:30.250] [info ] [nspeng ] [ 4336:21300] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100363000.ncl' [2025-05-11 00:36:30.251] [info ] [nspeng ] [ 4336:21300] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:36:30.251] [info ] [nspeng ] [ 4336:21300] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:36:33.486] [info ] [nspeng ] [ 4336:28364] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:33.486] [info ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:33.486] [warning] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:33.503] [error ] [nspeng ] [ 4336:28364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:33.504] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:33.505] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:33.506] [error ] [nspeng ] [ 4336:28364] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:33.507] [warning] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:33.507] [info ] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:33.507] [info ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:33.507] [warning] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:33.525] [error ] [nspeng ] [ 4336:28364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:33.525] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:33.527] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:33.528] [error ] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:33.529] [error ] [nspeng ] [ 4336:28364] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:33.530] [info ] [nspeng ] [ 4336:28364] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:36:33.537] [info ] [nspeng ] [ 4336:28364] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:33.537] [info ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:33.537] [warning] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:33.553] [error ] [nspeng ] [ 4336:28364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:33.554] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:33.555] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:33.556] [error ] [nspeng ] [ 4336:28364] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:33.557] [warning] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:33.557] [info ] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:33.557] [info ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:33.557] [warning] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:33.586] [error ] [nspeng ] [ 4336:28364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:33.587] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:33.588] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:33.589] [error ] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:33.590] [error ] [nspeng ] [ 4336:28364] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:33.590] [info ] [nspeng ] [ 4336:28364] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:36:33.600] [info ] [nspeng ] [ 4336:28364] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:33.604] [info ] [nspeng ] [ 4336:28364] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:36:33.608] [info ] [nspeng ] [ 4336:28364] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:36:33.612] [info ] [nspeng ] [ 4336:28364] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:36:33.617] [info ] [nspeng ] [ 4336:28364] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:36:33.621] [info ] [nspeng ] [ 4336:28364] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:36:33.626] [info ] [nspeng ] [ 4336:28364] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:36:33.626] [info ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:33.626] [warning] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:33.647] [error ] [nspeng ] [ 4336:28364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:33.648] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:33.649] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:33.650] [error ] [nspeng ] [ 4336:28364] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:33.651] [warning] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:33.651] [info ] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:33.651] [info ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:33.651] [warning] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:33.671] [error ] [nspeng ] [ 4336:28364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:33.671] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:33.672] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:33.673] [error ] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:36:33.678] [info ] [nspeng ] [ 4336:28364] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:36:33.682] [info ] [nspeng ] [ 4336:28364] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:36:33.687] [info ] [nspeng ] [ 4336:28364] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:36:33.691] [info ] [nspeng ] [ 4336:28364] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:36:33.696] [info ] [nspeng ] [ 4336:28364] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:36:33.700] [info ] [nspeng ] [ 4336:28364] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:36:33.702] [info ] [nspeng ] [ 4336:28364] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100363300.ncl' [2025-05-11 00:36:33.702] [error ] [nspeng ] [ 4336:28364] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100363300.ncl [2025-05-11 00:36:33.702] [info ] [nspeng ] [ 4336:28364] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100363300.ncl' [2025-05-11 00:36:33.702] [info ] [nspeng ] [ 4336:28364] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:36:33.703] [info ] [nspeng ] [ 4336:28364] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:36:39.704] [info ] [nspeng ] [ 4336:28044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:39.704] [info ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:39.704] [warning] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:39.723] [error ] [nspeng ] [ 4336:28044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:39.724] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:39.725] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:39.726] [error ] [nspeng ] [ 4336:28044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:39.726] [warning] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:39.726] [info ] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:39.726] [info ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:39.726] [warning] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:39.745] [error ] [nspeng ] [ 4336:28044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:39.746] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:39.747] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:39.750] [error ] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:39.751] [error ] [nspeng ] [ 4336:28044] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:39.752] [info ] [nspeng ] [ 4336:28044] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:36:39.757] [info ] [nspeng ] [ 4336:28044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:39.757] [info ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:39.757] [warning] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:39.776] [error ] [nspeng ] [ 4336:28044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:39.778] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:39.778] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:39.780] [error ] [nspeng ] [ 4336:28044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:39.781] [warning] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:39.781] [info ] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:39.781] [info ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:39.781] [warning] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:39.800] [error ] [nspeng ] [ 4336:28044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:39.801] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:39.802] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:39.803] [error ] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:39.804] [error ] [nspeng ] [ 4336:28044] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:39.806] [info ] [nspeng ] [ 4336:28044] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:36:39.812] [info ] [nspeng ] [ 4336:28044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:39.816] [info ] [nspeng ] [ 4336:28044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:36:39.821] [info ] [nspeng ] [ 4336:28044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:36:39.826] [info ] [nspeng ] [ 4336:28044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:36:39.830] [info ] [nspeng ] [ 4336:28044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:36:39.835] [info ] [nspeng ] [ 4336:28044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:36:39.840] [info ] [nspeng ] [ 4336:28044] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:36:39.840] [info ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:39.840] [warning] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:39.860] [error ] [nspeng ] [ 4336:28044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:39.861] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:39.862] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:39.863] [error ] [nspeng ] [ 4336:28044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:39.864] [warning] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:39.864] [info ] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:39.864] [info ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:39.865] [warning] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:39.897] [error ] [nspeng ] [ 4336:28044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:39.898] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:39.899] [error ] [nspeng ] [ 4336:28044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:39.899] [error ] [nspeng ] [ 4336:28044] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:36:39.906] [info ] [nspeng ] [ 4336:28044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:36:39.911] [info ] [nspeng ] [ 4336:28044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:36:39.916] [info ] [nspeng ] [ 4336:28044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:36:39.922] [info ] [nspeng ] [ 4336:28044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:36:39.926] [info ] [nspeng ] [ 4336:28044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:36:39.930] [info ] [nspeng ] [ 4336:28044] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:36:39.932] [info ] [nspeng ] [ 4336:28044] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100363900.ncl' [2025-05-11 00:36:39.932] [error ] [nspeng ] [ 4336:28044] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100363900.ncl [2025-05-11 00:36:39.933] [info ] [nspeng ] [ 4336:28044] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100363900.ncl' [2025-05-11 00:36:39.934] [info ] [nspeng ] [ 4336:28044] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:36:39.934] [info ] [nspeng ] [ 4336:28044] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:36:48.501] [info ] [nspeng ] [ 4336:25928] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:36:48.501] [info ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:48.501] [warning] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:48.522] [error ] [nspeng ] [ 4336:25928] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:48.524] [error ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:48.524] [error ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:48.526] [error ] [nspeng ] [ 4336:25928] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:36:48.527] [warning] [nspeng ] [ 4336:25928] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:36:48.527] [info ] [nspeng ] [ 4336:25928] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:36:48.527] [info ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:36:48.527] [warning] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:36:48.546] [error ] [nspeng ] [ 4336:25928] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:36:48.547] [error ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:36:48.548] [error ] [nspeng ] [ 4336:25928] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:36:48.549] [error ] [nspeng ] [ 4336:25928] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:36:48.550] [error ] [nspeng ] [ 4336:25928] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:36:48.550] [info ] [nspeng ] [ 4336:25928] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:40:59.425] [info ] [nspeng ] [ 4336: 3516] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:40:59.425] [info ] [nspeng ] [ 4336: 3516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.425] [warning] [nspeng ] [ 4336: 3516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:40:59.448] [error ] [nspeng ] [ 4336: 3516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:40:59.450] [error ] [nspeng ] [ 4336: 3516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:40:59.452] [error ] [nspeng ] [ 4336: 3516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:40:59.453] [error ] [nspeng ] [ 4336: 3516] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:40:59.454] [warning] [nspeng ] [ 4336: 3516] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:40:59.454] [info ] [nspeng ] [ 4336: 3516] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:40:59.454] [info ] [nspeng ] [ 4336: 3516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.454] [warning] [nspeng ] [ 4336: 3516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:40:59.476] [error ] [nspeng ] [ 4336: 3516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:40:59.477] [error ] [nspeng ] [ 4336: 3516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:40:59.478] [error ] [nspeng ] [ 4336: 3516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:40:59.479] [error ] [nspeng ] [ 4336: 3516] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:40:59.480] [error ] [nspeng ] [ 4336: 3516] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:40:59.481] [info ] [nspeng ] [ 4336: 3516] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:40:59.490] [info ] [nspeng ] [ 4336:13372] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:40:59.490] [info ] [nspeng ] [ 4336:13372] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.490] [warning] [nspeng ] [ 4336:13372] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:40:59.516] [error ] [nspeng ] [ 4336:13372] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:40:59.517] [error ] [nspeng ] [ 4336:13372] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:40:59.517] [error ] [nspeng ] [ 4336:13372] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:40:59.519] [error ] [nspeng ] [ 4336:13372] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:40:59.520] [warning] [nspeng ] [ 4336:13372] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:40:59.520] [info ] [nspeng ] [ 4336:13372] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:40:59.522] [info ] [nspeng ] [ 4336:13372] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.522] [warning] [nspeng ] [ 4336:13372] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:40:59.544] [error ] [nspeng ] [ 4336:13372] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:40:59.545] [error ] [nspeng ] [ 4336:13372] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:40:59.546] [error ] [nspeng ] [ 4336:13372] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:40:59.547] [error ] [nspeng ] [ 4336:13372] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:40:59.548] [error ] [nspeng ] [ 4336:13372] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:40:59.549] [info ] [nspeng ] [ 4336:13372] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:40:59.556] [info ] [nspeng ] [ 4336:28364] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:40:59.556] [info ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.556] [warning] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:40:59.593] [error ] [nspeng ] [ 4336:28364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:40:59.594] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:40:59.595] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:40:59.596] [error ] [nspeng ] [ 4336:28364] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:40:59.597] [warning] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:40:59.598] [info ] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:40:59.598] [info ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.598] [warning] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:40:59.629] [error ] [nspeng ] [ 4336:28364] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:40:59.630] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:40:59.631] [error ] [nspeng ] [ 4336:28364] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:40:59.632] [error ] [nspeng ] [ 4336:28364] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:40:59.633] [error ] [nspeng ] [ 4336:28364] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:40:59.633] [info ] [nspeng ] [ 4336:28364] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:40:59.640] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:40:59.640] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.641] [warning] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:40:59.666] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:40:59.667] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:40:59.668] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:40:59.669] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:40:59.670] [warning] [nspeng ] [ 4336: 8288] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:40:59.670] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:40:59.670] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.670] [warning] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:40:59.697] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:40:59.697] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:40:59.697] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:40:59.698] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:40:59.699] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:40:59.700] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:40:59.708] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:40:59.713] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:40:59.718] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:40:59.723] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:40:59.727] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:40:59.732] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:40:59.738] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:40:59.738] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.739] [warning] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:40:59.765] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:40:59.766] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:40:59.767] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:40:59.768] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:40:59.769] [warning] [nspeng ] [ 4336: 8288] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:40:59.769] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:40:59.769] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.769] [warning] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:40:59.799] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:40:59.800] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:40:59.801] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:40:59.802] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:40:59.809] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:40:59.813] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:40:59.817] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:40:59.821] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:40:59.826] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:40:59.830] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:40:59.831] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100405900.ncl' [2025-05-11 00:40:59.831] [error ] [nspeng ] [ 4336: 8288] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100405900.ncl [2025-05-11 00:40:59.832] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100405900.ncl' [2025-05-11 00:40:59.832] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:40:59.832] [info ] [nspeng ] [ 4336: 8288] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:40:59.862] [info ] [nspeng ] [ 4336:23220] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:40:59.863] [info ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.863] [warning] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:40:59.892] [error ] [nspeng ] [ 4336:23220] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:40:59.893] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:40:59.894] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:40:59.895] [error ] [nspeng ] [ 4336:23220] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:40:59.896] [warning] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:40:59.896] [info ] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:40:59.896] [info ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.896] [warning] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:40:59.913] [error ] [nspeng ] [ 4336:23220] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:40:59.914] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:40:59.915] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:40:59.916] [error ] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:40:59.918] [error ] [nspeng ] [ 4336:23220] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:40:59.919] [info ] [nspeng ] [ 4336:23220] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:40:59.925] [info ] [nspeng ] [ 4336:23220] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:40:59.925] [info ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.925] [warning] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:40:59.942] [error ] [nspeng ] [ 4336:23220] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:40:59.943] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:40:59.944] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:40:59.944] [error ] [nspeng ] [ 4336:23220] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:40:59.946] [warning] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:40:59.946] [info ] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:40:59.946] [info ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.946] [warning] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:40:59.962] [error ] [nspeng ] [ 4336:23220] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:40:59.962] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:40:59.963] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:40:59.964] [error ] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:40:59.965] [error ] [nspeng ] [ 4336:23220] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:40:59.966] [info ] [nspeng ] [ 4336:23220] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:40:59.972] [info ] [nspeng ] [ 4336:23220] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:40:59.975] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:40:59.981] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:40:59.986] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:40:59.990] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:40:59.994] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:40:59.998] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:40:59.998] [info ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:40:59.998] [warning] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:41:00.019] [error ] [nspeng ] [ 4336:23220] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:41:00.020] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:41:00.020] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:41:00.021] [error ] [nspeng ] [ 4336:23220] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:41:00.022] [warning] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:41:00.023] [info ] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:41:00.023] [info ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:41:00.023] [warning] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:41:00.042] [error ] [nspeng ] [ 4336:23220] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:41:00.042] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:41:00.043] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:41:00.044] [error ] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:41:00.049] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:41:00.053] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:41:00.057] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:41:00.060] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:41:00.065] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:41:00.068] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:41:00.070] [info ] [nspeng ] [ 4336:23220] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100405900.ncl' [2025-05-11 00:41:00.070] [error ] [nspeng ] [ 4336:23220] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100405900.ncl [2025-05-11 00:41:00.070] [info ] [nspeng ] [ 4336:23220] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100405900.ncl' [2025-05-11 00:41:00.071] [info ] [nspeng ] [ 4336:23220] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:41:00.071] [info ] [nspeng ] [ 4336:23220] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:41:02.755] [info ] [nspeng ] [ 4336:23220] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:41:02.755] [info ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:41:02.756] [warning] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:41:02.773] [error ] [nspeng ] [ 4336:23220] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:41:02.774] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:41:02.774] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:41:02.774] [error ] [nspeng ] [ 4336:23220] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:41:02.775] [warning] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:41:02.775] [info ] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:41:02.776] [info ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:41:02.776] [warning] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:41:02.794] [error ] [nspeng ] [ 4336:23220] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:41:02.795] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:41:02.797] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:41:02.798] [error ] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:41:02.799] [error ] [nspeng ] [ 4336:23220] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:41:02.800] [info ] [nspeng ] [ 4336:23220] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:41:02.807] [info ] [nspeng ] [ 4336:23220] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:41:02.807] [info ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:41:02.807] [warning] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:41:02.825] [error ] [nspeng ] [ 4336:23220] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:41:02.826] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:41:02.827] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:41:02.829] [error ] [nspeng ] [ 4336:23220] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:41:02.830] [warning] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:41:02.830] [info ] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:41:02.830] [info ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:41:02.830] [warning] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:41:02.852] [error ] [nspeng ] [ 4336:23220] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:41:02.853] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:41:02.854] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:41:02.854] [error ] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:41:02.855] [error ] [nspeng ] [ 4336:23220] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:41:02.856] [info ] [nspeng ] [ 4336:23220] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:41:02.862] [info ] [nspeng ] [ 4336:23220] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:41:02.866] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:41:02.871] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:41:02.875] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:41:02.879] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:41:02.883] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:41:02.887] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:41:02.887] [info ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:41:02.887] [warning] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:41:02.907] [error ] [nspeng ] [ 4336:23220] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:41:02.908] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:41:02.909] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:41:02.910] [error ] [nspeng ] [ 4336:23220] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:41:02.911] [warning] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:41:02.911] [info ] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:41:02.912] [info ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:41:02.912] [warning] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:41:02.930] [error ] [nspeng ] [ 4336:23220] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:41:02.931] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:41:02.932] [error ] [nspeng ] [ 4336:23220] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:41:02.932] [error ] [nspeng ] [ 4336:23220] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:41:02.938] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:41:02.942] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:41:02.947] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:41:02.951] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:41:02.955] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:41:02.959] [info ] [nspeng ] [ 4336:23220] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:41:02.960] [info ] [nspeng ] [ 4336:23220] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100410200.ncl' [2025-05-11 00:41:02.960] [error ] [nspeng ] [ 4336:23220] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100410200.ncl [2025-05-11 00:41:02.961] [info ] [nspeng ] [ 4336:23220] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100410200.ncl' [2025-05-11 00:41:02.962] [info ] [nspeng ] [ 4336:23220] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:41:02.962] [info ] [nspeng ] [ 4336:23220] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:41:08.050] [info ] [nspeng ] [ 4336: 5064] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:41:08.051] [info ] [nspeng ] [ 4336: 5064] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:41:08.051] [warning] [nspeng ] [ 4336: 5064] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:41:08.081] [error ] [nspeng ] [ 4336: 5064] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:41:08.081] [error ] [nspeng ] [ 4336: 5064] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:41:08.082] [error ] [nspeng ] [ 4336: 5064] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:41:08.083] [error ] [nspeng ] [ 4336: 5064] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:41:08.084] [warning] [nspeng ] [ 4336: 5064] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:41:08.084] [info ] [nspeng ] [ 4336: 5064] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:41:08.084] [info ] [nspeng ] [ 4336: 5064] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:41:08.084] [warning] [nspeng ] [ 4336: 5064] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:41:08.100] [error ] [nspeng ] [ 4336: 5064] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:41:08.100] [error ] [nspeng ] [ 4336: 5064] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:41:08.101] [error ] [nspeng ] [ 4336: 5064] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:41:08.102] [error ] [nspeng ] [ 4336: 5064] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:41:08.103] [error ] [nspeng ] [ 4336: 5064] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:41:08.104] [info ] [nspeng ] [ 4336: 5064] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:48:13.536] [info ] [nspeng ] [ 4336:27588] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:48:13.537] [info ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:48:13.537] [warning] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:48:13.590] [error ] [nspeng ] [ 4336:27588] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:48:13.592] [error ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:48:13.594] [error ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:48:13.601] [error ] [nspeng ] [ 4336:27588] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:48:13.602] [warning] [nspeng ] [ 4336:27588] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:48:13.602] [info ] [nspeng ] [ 4336:27588] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:48:13.603] [info ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:48:13.603] [warning] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:48:13.655] [error ] [nspeng ] [ 4336:27588] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:48:13.657] [error ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:48:13.659] [error ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:48:13.662] [error ] [nspeng ] [ 4336:27588] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:48:13.663] [error ] [nspeng ] [ 4336:27588] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:48:13.667] [info ] [nspeng ] [ 4336:27588] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:48:13.679] [info ] [nspeng ] [ 4336:27588] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:48:13.679] [info ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:48:13.679] [warning] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:48:13.733] [error ] [nspeng ] [ 4336:27588] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:48:13.734] [error ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:48:13.735] [error ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:48:13.736] [error ] [nspeng ] [ 4336:27588] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:48:13.737] [warning] [nspeng ] [ 4336:27588] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:48:13.737] [info ] [nspeng ] [ 4336:27588] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:48:13.737] [info ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:48:13.737] [warning] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:48:13.770] [error ] [nspeng ] [ 4336:27588] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:48:13.771] [error ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:48:13.772] [error ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:48:13.774] [error ] [nspeng ] [ 4336:27588] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:48:13.775] [error ] [nspeng ] [ 4336:27588] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:48:13.776] [info ] [nspeng ] [ 4336:27588] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:48:13.782] [info ] [nspeng ] [ 4336:27588] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:48:13.788] [info ] [nspeng ] [ 4336:27588] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 00:48:13.793] [info ] [nspeng ] [ 4336:27588] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 00:48:13.799] [info ] [nspeng ] [ 4336:27588] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 00:48:13.804] [info ] [nspeng ] [ 4336:27588] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 00:48:13.810] [info ] [nspeng ] [ 4336:27588] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 00:48:13.815] [info ] [nspeng ] [ 4336:27588] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 00:48:13.815] [info ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:48:13.815] [warning] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:48:13.848] [error ] [nspeng ] [ 4336:27588] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:48:13.850] [error ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:48:13.851] [error ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:48:13.852] [error ] [nspeng ] [ 4336:27588] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:48:13.853] [warning] [nspeng ] [ 4336:27588] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:48:13.854] [info ] [nspeng ] [ 4336:27588] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:48:13.854] [info ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:48:13.854] [warning] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:48:13.909] [error ] [nspeng ] [ 4336:27588] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:48:13.910] [error ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:48:13.912] [error ] [nspeng ] [ 4336:27588] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:48:13.914] [error ] [nspeng ] [ 4336:27588] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 00:48:13.920] [info ] [nspeng ] [ 4336:27588] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 00:48:13.927] [info ] [nspeng ] [ 4336:27588] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 00:48:13.938] [info ] [nspeng ] [ 4336:27588] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 00:48:13.948] [info ] [nspeng ] [ 4336:27588] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 00:48:13.951] [info ] [nspeng ] [ 4336:27588] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 00:48:13.956] [info ] [nspeng ] [ 4336:27588] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 00:48:13.958] [info ] [nspeng ] [ 4336:27588] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100481300.ncl' [2025-05-11 00:48:13.958] [error ] [nspeng ] [ 4336:27588] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100481300.ncl [2025-05-11 00:48:13.959] [info ] [nspeng ] [ 4336:27588] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051100481300.ncl' [2025-05-11 00:48:13.960] [info ] [nspeng ] [ 4336:27588] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 00:48:13.960] [info ] [nspeng ] [ 4336:27588] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 00:48:15.185] [info ] [nspeng ] [ 4336:22584] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:48:15.185] [info ] [nspeng ] [ 4336:22584] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:48:15.185] [warning] [nspeng ] [ 4336:22584] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:48:15.258] [error ] [nspeng ] [ 4336:22584] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:48:15.270] [error ] [nspeng ] [ 4336:22584] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:48:15.271] [error ] [nspeng ] [ 4336:22584] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:48:15.273] [error ] [nspeng ] [ 4336:22584] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:48:15.274] [warning] [nspeng ] [ 4336:22584] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:48:15.274] [info ] [nspeng ] [ 4336:22584] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:48:15.275] [info ] [nspeng ] [ 4336:22584] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:48:15.275] [warning] [nspeng ] [ 4336:22584] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:48:15.339] [error ] [nspeng ] [ 4336:22584] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:48:15.342] [error ] [nspeng ] [ 4336:22584] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:48:15.343] [error ] [nspeng ] [ 4336:22584] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:48:15.346] [error ] [nspeng ] [ 4336:22584] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:48:15.349] [error ] [nspeng ] [ 4336:22584] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:48:15.350] [info ] [nspeng ] [ 4336:22584] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 00:48:15.366] [info ] [nspeng ] [ 4336: 7596] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 00:48:15.366] [info ] [nspeng ] [ 4336: 7596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:48:15.366] [warning] [nspeng ] [ 4336: 7596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:48:15.466] [error ] [nspeng ] [ 4336: 7596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:48:15.467] [error ] [nspeng ] [ 4336: 7596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:48:15.469] [error ] [nspeng ] [ 4336: 7596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:48:15.471] [error ] [nspeng ] [ 4336: 7596] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 00:48:15.472] [warning] [nspeng ] [ 4336: 7596] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 00:48:15.472] [info ] [nspeng ] [ 4336: 7596] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 00:48:15.472] [info ] [nspeng ] [ 4336: 7596] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 00:48:15.472] [warning] [nspeng ] [ 4336: 7596] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 00:48:15.547] [error ] [nspeng ] [ 4336: 7596] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 00:48:15.549] [error ] [nspeng ] [ 4336: 7596] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 00:48:15.550] [error ] [nspeng ] [ 4336: 7596] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 00:48:15.552] [error ] [nspeng ] [ 4336: 7596] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 00:48:15.553] [error ] [nspeng ] [ 4336: 7596] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 00:48:15.554] [info ] [nspeng ] [ 4336: 7596] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 02:18:14.292] [info ] [nspeng ] [ 4336: 4912] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 02:18:14.292] [info ] [nspeng ] [ 4336: 4912] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 02:18:14.292] [warning] [nspeng ] [ 4336: 4912] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 02:18:14.304] [error ] [nspeng ] [ 4336: 4912] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 02:18:14.305] [error ] [nspeng ] [ 4336: 4912] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 02:18:14.305] [error ] [nspeng ] [ 4336: 4912] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 02:18:14.306] [error ] [nspeng ] [ 4336: 4912] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 02:18:14.307] [warning] [nspeng ] [ 4336: 4912] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 02:18:14.307] [info ] [nspeng ] [ 4336: 4912] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 02:18:14.307] [info ] [nspeng ] [ 4336: 4912] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 02:18:14.307] [warning] [nspeng ] [ 4336: 4912] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 02:18:14.320] [error ] [nspeng ] [ 4336: 4912] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 02:18:14.321] [error ] [nspeng ] [ 4336: 4912] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 02:18:14.322] [error ] [nspeng ] [ 4336: 4912] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 02:18:14.322] [error ] [nspeng ] [ 4336: 4912] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 02:18:14.323] [error ] [nspeng ] [ 4336: 4912] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 02:18:14.324] [info ] [nspeng ] [ 4336: 4912] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 02:24:37.057] [info ] [nspeng ] [ 4336: 9768] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 02:24:37.057] [info ] [nspeng ] [ 4336: 9768] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 02:24:37.057] [warning] [nspeng ] [ 4336: 9768] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 02:24:37.068] [error ] [nspeng ] [ 4336: 9768] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 02:24:37.071] [error ] [nspeng ] [ 4336: 9768] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 02:24:37.072] [error ] [nspeng ] [ 4336: 9768] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 02:24:37.073] [error ] [nspeng ] [ 4336: 9768] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 02:24:37.074] [warning] [nspeng ] [ 4336: 9768] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 02:24:37.074] [info ] [nspeng ] [ 4336: 9768] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 02:24:37.074] [info ] [nspeng ] [ 4336: 9768] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 02:24:37.074] [warning] [nspeng ] [ 4336: 9768] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 02:24:37.086] [error ] [nspeng ] [ 4336: 9768] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 02:24:37.087] [error ] [nspeng ] [ 4336: 9768] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 02:24:37.088] [error ] [nspeng ] [ 4336: 9768] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 02:24:37.089] [error ] [nspeng ] [ 4336: 9768] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 02:24:37.089] [error ] [nspeng ] [ 4336: 9768] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 02:24:37.090] [info ] [nspeng ] [ 4336: 9768] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 02:33:13.509] [info ] [nspeng ] [ 4336:29664] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 02:33:13.509] [info ] [nspeng ] [ 4336:29664] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 02:33:13.509] [warning] [nspeng ] [ 4336:29664] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 02:33:13.532] [error ] [nspeng ] [ 4336:29664] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 02:33:13.543] [error ] [nspeng ] [ 4336:29664] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 02:33:13.544] [error ] [nspeng ] [ 4336:29664] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 02:33:13.544] [error ] [nspeng ] [ 4336:29664] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 02:33:13.545] [warning] [nspeng ] [ 4336:29664] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 02:33:13.545] [info ] [nspeng ] [ 4336:29664] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 02:33:13.545] [info ] [nspeng ] [ 4336:29664] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 02:33:13.545] [warning] [nspeng ] [ 4336:29664] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 02:33:13.557] [error ] [nspeng ] [ 4336:29664] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 02:33:13.558] [error ] [nspeng ] [ 4336:29664] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 02:33:13.558] [error ] [nspeng ] [ 4336:29664] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 02:33:13.559] [error ] [nspeng ] [ 4336:29664] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 02:33:13.560] [error ] [nspeng ] [ 4336:29664] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 02:33:13.560] [info ] [nspeng ] [ 4336:29664] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 02:33:30.692] [info ] [nspeng ] [ 4336: 5088] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 02:33:30.692] [info ] [nspeng ] [ 4336: 5088] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 02:33:30.693] [warning] [nspeng ] [ 4336: 5088] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 02:33:30.715] [error ] [nspeng ] [ 4336: 5088] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 02:33:30.716] [error ] [nspeng ] [ 4336: 5088] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 02:33:30.717] [error ] [nspeng ] [ 4336: 5088] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 02:33:30.718] [error ] [nspeng ] [ 4336: 5088] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 02:33:30.719] [warning] [nspeng ] [ 4336: 5088] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 02:33:30.719] [info ] [nspeng ] [ 4336: 5088] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 02:33:30.719] [info ] [nspeng ] [ 4336: 5088] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 02:33:30.719] [warning] [nspeng ] [ 4336: 5088] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 02:33:30.730] [error ] [nspeng ] [ 4336: 5088] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 02:33:30.731] [error ] [nspeng ] [ 4336: 5088] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 02:33:30.732] [error ] [nspeng ] [ 4336: 5088] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 02:33:30.732] [error ] [nspeng ] [ 4336: 5088] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 02:33:30.733] [error ] [nspeng ] [ 4336: 5088] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 02:33:30.734] [info ] [nspeng ] [ 4336: 5088] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 02:54:10.535] [info ] [nspeng ] [ 4336:28844] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 02:54:10.535] [info ] [nspeng ] [ 4336:28844] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 02:54:10.535] [warning] [nspeng ] [ 4336:28844] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 02:54:10.548] [error ] [nspeng ] [ 4336:28844] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 02:54:10.548] [error ] [nspeng ] [ 4336:28844] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 02:54:10.549] [error ] [nspeng ] [ 4336:28844] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 02:54:10.550] [error ] [nspeng ] [ 4336:28844] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 02:54:10.551] [warning] [nspeng ] [ 4336:28844] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 02:54:10.551] [info ] [nspeng ] [ 4336:28844] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 02:54:10.551] [info ] [nspeng ] [ 4336:28844] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 02:54:10.551] [warning] [nspeng ] [ 4336:28844] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 02:54:10.562] [error ] [nspeng ] [ 4336:28844] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 02:54:10.563] [error ] [nspeng ] [ 4336:28844] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 02:54:10.564] [error ] [nspeng ] [ 4336:28844] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 02:54:10.564] [error ] [nspeng ] [ 4336:28844] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 02:54:10.565] [error ] [nspeng ] [ 4336:28844] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 02:54:10.566] [info ] [nspeng ] [ 4336:28844] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 03:24:05.083] [info ] [nspeng ] [ 4336:29420] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 03:24:05.083] [info ] [nspeng ] [ 4336:29420] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 03:24:05.083] [warning] [nspeng ] [ 4336:29420] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 03:24:05.095] [error ] [nspeng ] [ 4336:29420] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 03:24:05.097] [error ] [nspeng ] [ 4336:29420] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 03:24:05.099] [error ] [nspeng ] [ 4336:29420] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 03:24:05.107] [error ] [nspeng ] [ 4336:29420] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 03:24:05.108] [warning] [nspeng ] [ 4336:29420] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 03:24:05.108] [info ] [nspeng ] [ 4336:29420] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 03:24:05.108] [info ] [nspeng ] [ 4336:29420] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 03:24:05.108] [warning] [nspeng ] [ 4336:29420] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 03:24:05.120] [error ] [nspeng ] [ 4336:29420] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 03:24:05.121] [error ] [nspeng ] [ 4336:29420] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 03:24:05.122] [error ] [nspeng ] [ 4336:29420] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 03:24:05.123] [error ] [nspeng ] [ 4336:29420] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 03:24:05.124] [error ] [nspeng ] [ 4336:29420] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 03:24:05.124] [info ] [nspeng ] [ 4336:29420] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 04:05:05.005] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 04:05:05.005] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 04:05:05.005] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 04:05:05.018] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 04:05:05.019] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 04:05:05.020] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 04:05:05.021] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 04:05:05.022] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 04:05:05.022] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 04:05:05.022] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 04:05:05.022] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 04:05:05.033] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 04:05:05.034] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 04:05:05.034] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 04:05:05.035] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 04:05:05.036] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 04:05:05.036] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 04:05:05.040] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 04:05:05.044] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 04:05:05.047] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 04:05:05.050] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 04:05:05.053] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 04:05:05.056] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 04:05:05.059] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 04:05:05.059] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 04:05:05.059] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 04:05:05.071] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 04:05:05.072] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 04:05:05.073] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 04:05:05.073] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 04:05:05.074] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 04:05:05.074] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 04:05:05.075] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 04:05:05.075] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 04:05:05.086] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 04:05:05.087] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 04:05:05.088] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 04:05:05.088] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 04:05:05.093] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 04:05:05.097] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 04:05:05.099] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 04:05:05.102] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 04:05:05.105] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 04:05:05.108] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 04:05:05.109] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051104050500.ncl' [2025-05-11 04:05:05.109] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051104050500.ncl [2025-05-11 04:05:05.110] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051104050500.ncl' [2025-05-11 04:05:05.110] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 04:05:05.110] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 04:45:45.705] [info ] [nspeng ] [ 4336:23868] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 04:45:45.705] [info ] [nspeng ] [ 4336:23868] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 04:45:45.705] [warning] [nspeng ] [ 4336:23868] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 04:45:45.717] [error ] [nspeng ] [ 4336:23868] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 04:45:45.718] [error ] [nspeng ] [ 4336:23868] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 04:45:45.719] [error ] [nspeng ] [ 4336:23868] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 04:45:45.720] [error ] [nspeng ] [ 4336:23868] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 04:45:45.720] [warning] [nspeng ] [ 4336:23868] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 04:45:45.720] [info ] [nspeng ] [ 4336:23868] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 04:45:45.720] [info ] [nspeng ] [ 4336:23868] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 04:45:45.720] [warning] [nspeng ] [ 4336:23868] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 04:45:45.732] [error ] [nspeng ] [ 4336:23868] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 04:45:45.733] [error ] [nspeng ] [ 4336:23868] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 04:45:45.734] [error ] [nspeng ] [ 4336:23868] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 04:45:45.734] [error ] [nspeng ] [ 4336:23868] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 04:45:45.735] [error ] [nspeng ] [ 4336:23868] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 04:45:45.736] [info ] [nspeng ] [ 4336:23868] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 08:05:05.004] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 08:05:05.004] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 08:05:05.004] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 08:05:05.018] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 08:05:05.024] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 08:05:05.024] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 08:05:05.025] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 08:05:05.026] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 08:05:05.026] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 08:05:05.026] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 08:05:05.026] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 08:05:05.038] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 08:05:05.038] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 08:05:05.039] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 08:05:05.040] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 08:05:05.040] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 08:05:05.041] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 08:05:05.045] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 08:05:05.048] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 08:05:05.052] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 08:05:05.056] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 08:05:05.059] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 08:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 08:05:05.066] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 08:05:05.066] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 08:05:05.066] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 08:05:05.079] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 08:05:05.080] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 08:05:05.081] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 08:05:05.082] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 08:05:05.082] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 08:05:05.082] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 08:05:05.083] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 08:05:05.083] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 08:05:05.095] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 08:05:05.095] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 08:05:05.096] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 08:05:05.097] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 08:05:05.102] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 08:05:05.105] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 08:05:05.109] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 08:05:05.111] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 08:05:05.115] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 08:05:05.118] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 08:05:05.119] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051108050500.ncl' [2025-05-11 08:05:05.119] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051108050500.ncl [2025-05-11 08:05:05.120] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051108050500.ncl' [2025-05-11 08:05:05.120] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 08:05:05.120] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 08:06:11.005] [info ] [nspeng ] [ 4336:21732] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 08:06:11.005] [info ] [nspeng ] [ 4336:21732] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 08:06:11.005] [warning] [nspeng ] [ 4336:21732] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 08:06:11.018] [error ] [nspeng ] [ 4336:21732] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 08:06:11.019] [error ] [nspeng ] [ 4336:21732] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 08:06:11.020] [error ] [nspeng ] [ 4336:21732] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 08:06:11.020] [error ] [nspeng ] [ 4336:21732] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 08:06:11.021] [warning] [nspeng ] [ 4336:21732] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 08:06:11.021] [info ] [nspeng ] [ 4336:21732] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 08:06:11.021] [info ] [nspeng ] [ 4336:21732] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 08:06:11.022] [warning] [nspeng ] [ 4336:21732] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 08:06:11.034] [error ] [nspeng ] [ 4336:21732] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 08:06:11.034] [error ] [nspeng ] [ 4336:21732] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 08:06:11.035] [error ] [nspeng ] [ 4336:21732] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 08:06:11.036] [error ] [nspeng ] [ 4336:21732] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 08:06:11.036] [error ] [nspeng ] [ 4336:21732] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 08:06:11.037] [info ] [nspeng ] [ 4336:21732] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 08:30:10.940] [info ] [nspeng ] [ 4336:31608] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 08:30:10.940] [info ] [nspeng ] [ 4336:31608] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 08:30:10.940] [warning] [nspeng ] [ 4336:31608] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 08:30:10.963] [error ] [nspeng ] [ 4336:31608] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 08:30:10.964] [error ] [nspeng ] [ 4336:31608] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 08:30:10.964] [error ] [nspeng ] [ 4336:31608] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 08:30:10.965] [error ] [nspeng ] [ 4336:31608] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 08:30:10.966] [warning] [nspeng ] [ 4336:31608] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 08:30:10.966] [info ] [nspeng ] [ 4336:31608] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 08:30:10.966] [info ] [nspeng ] [ 4336:31608] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 08:30:10.966] [warning] [nspeng ] [ 4336:31608] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 08:30:10.978] [error ] [nspeng ] [ 4336:31608] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 08:30:10.979] [error ] [nspeng ] [ 4336:31608] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 08:30:10.980] [error ] [nspeng ] [ 4336:31608] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 08:30:10.981] [error ] [nspeng ] [ 4336:31608] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 08:30:10.981] [error ] [nspeng ] [ 4336:31608] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 08:30:10.982] [info ] [nspeng ] [ 4336:31608] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 11:55:31.054] [info ] [nspeng ] [ 4336:29316] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 11:55:31.055] [info ] [nspeng ] [ 4336:29316] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 11:55:31.055] [warning] [nspeng ] [ 4336:29316] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 11:55:31.068] [error ] [nspeng ] [ 4336:29316] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 11:55:31.079] [error ] [nspeng ] [ 4336:29316] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 11:55:31.079] [error ] [nspeng ] [ 4336:29316] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 11:55:31.080] [error ] [nspeng ] [ 4336:29316] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 11:55:31.081] [warning] [nspeng ] [ 4336:29316] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 11:55:31.081] [info ] [nspeng ] [ 4336:29316] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 11:55:31.081] [info ] [nspeng ] [ 4336:29316] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 11:55:31.081] [warning] [nspeng ] [ 4336:29316] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 11:55:31.095] [error ] [nspeng ] [ 4336:29316] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 11:55:31.096] [error ] [nspeng ] [ 4336:29316] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 11:55:31.097] [error ] [nspeng ] [ 4336:29316] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 11:55:31.098] [error ] [nspeng ] [ 4336:29316] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 11:55:31.099] [error ] [nspeng ] [ 4336:29316] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 11:55:31.099] [info ] [nspeng ] [ 4336:29316] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 12:05:05.009] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 12:05:05.009] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 12:05:05.009] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 12:05:05.034] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 12:05:05.035] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 12:05:05.035] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 12:05:05.036] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 12:05:05.037] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 12:05:05.037] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 12:05:05.037] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 12:05:05.037] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 12:05:05.049] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 12:05:05.050] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 12:05:05.051] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 12:05:05.052] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 12:05:05.052] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 12:05:05.053] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 12:05:05.057] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 12:05:05.061] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 12:05:05.065] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 12:05:05.069] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 12:05:05.072] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 12:05:05.076] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 12:05:05.080] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 12:05:05.080] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 12:05:05.080] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 12:05:05.093] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 12:05:05.093] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 12:05:05.094] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 12:05:05.095] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 12:05:05.096] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 12:05:05.096] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 12:05:05.096] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 12:05:05.097] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 12:05:05.109] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 12:05:05.110] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 12:05:05.111] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 12:05:05.112] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 12:05:05.117] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 12:05:05.120] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 12:05:05.124] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 12:05:05.127] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 12:05:05.131] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 12:05:05.134] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 12:05:05.135] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051112050500.ncl' [2025-05-11 12:05:05.135] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051112050500.ncl [2025-05-11 12:05:05.135] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051112050500.ncl' [2025-05-11 12:05:05.136] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 12:05:05.136] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 16:05:05.017] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 16:05:05.017] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 16:05:05.018] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 16:05:05.034] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 16:05:05.035] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 16:05:05.036] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 16:05:05.037] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 16:05:05.038] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 16:05:05.038] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 16:05:05.038] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 16:05:05.038] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 16:05:05.055] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 16:05:05.056] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 16:05:05.057] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 16:05:05.057] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 16:05:05.058] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 16:05:05.059] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 16:05:05.064] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 16:05:05.068] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 16:05:05.072] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 16:05:05.075] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 16:05:05.078] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 16:05:05.082] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 16:05:05.086] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 16:05:05.086] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 16:05:05.086] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 16:05:05.100] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 16:05:05.101] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 16:05:05.102] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 16:05:05.103] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 16:05:05.104] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 16:05:05.104] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 16:05:05.104] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 16:05:05.104] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 16:05:05.117] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 16:05:05.118] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 16:05:05.119] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 16:05:05.120] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 16:05:05.126] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 16:05:05.129] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 16:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 16:05:05.136] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 16:05:05.140] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 16:05:05.143] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 16:05:05.144] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051116050500.ncl' [2025-05-11 16:05:05.144] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051116050500.ncl [2025-05-11 16:05:05.145] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051116050500.ncl' [2025-05-11 16:05:05.146] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 16:05:05.146] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 19:05:41.192] [info ] [nspeng ] [ 4336:28128] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 19:05:41.192] [info ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 19:05:41.192] [warning] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 19:05:41.206] [error ] [nspeng ] [ 4336:28128] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 19:05:41.207] [error ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 19:05:41.208] [error ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 19:05:41.209] [error ] [nspeng ] [ 4336:28128] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 19:05:41.210] [warning] [nspeng ] [ 4336:28128] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 19:05:41.210] [info ] [nspeng ] [ 4336:28128] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 19:05:41.210] [info ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 19:05:41.210] [warning] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 19:05:41.224] [error ] [nspeng ] [ 4336:28128] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 19:05:41.224] [error ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 19:05:41.225] [error ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 19:05:41.226] [error ] [nspeng ] [ 4336:28128] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 19:05:41.227] [error ] [nspeng ] [ 4336:28128] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 19:05:41.228] [info ] [nspeng ] [ 4336:28128] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 19:05:41.233] [info ] [nspeng ] [ 4336:28128] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 19:05:41.233] [info ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 19:05:41.233] [warning] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 19:05:41.248] [error ] [nspeng ] [ 4336:28128] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 19:05:41.248] [error ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 19:05:41.249] [error ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 19:05:41.250] [error ] [nspeng ] [ 4336:28128] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 19:05:41.251] [warning] [nspeng ] [ 4336:28128] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 19:05:41.251] [info ] [nspeng ] [ 4336:28128] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 19:05:41.251] [info ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 19:05:41.251] [warning] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 19:05:41.266] [error ] [nspeng ] [ 4336:28128] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 19:05:41.267] [error ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 19:05:41.268] [error ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 19:05:41.269] [error ] [nspeng ] [ 4336:28128] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 19:05:41.270] [error ] [nspeng ] [ 4336:28128] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 19:05:41.271] [info ] [nspeng ] [ 4336:28128] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 19:05:41.275] [info ] [nspeng ] [ 4336:28128] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 19:05:41.279] [info ] [nspeng ] [ 4336:28128] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 19:05:41.283] [info ] [nspeng ] [ 4336:28128] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 19:05:41.287] [info ] [nspeng ] [ 4336:28128] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 19:05:41.291] [info ] [nspeng ] [ 4336:28128] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 19:05:41.295] [info ] [nspeng ] [ 4336:28128] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 19:05:41.298] [info ] [nspeng ] [ 4336:28128] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 19:05:41.299] [info ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 19:05:41.299] [warning] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 19:05:41.312] [error ] [nspeng ] [ 4336:28128] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 19:05:41.313] [error ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 19:05:41.314] [error ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 19:05:41.316] [error ] [nspeng ] [ 4336:28128] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 19:05:41.317] [warning] [nspeng ] [ 4336:28128] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 19:05:41.317] [info ] [nspeng ] [ 4336:28128] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 19:05:41.317] [info ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 19:05:41.317] [warning] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 19:05:41.335] [error ] [nspeng ] [ 4336:28128] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 19:05:41.336] [error ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 19:05:41.337] [error ] [nspeng ] [ 4336:28128] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 19:05:41.338] [error ] [nspeng ] [ 4336:28128] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 19:05:41.344] [info ] [nspeng ] [ 4336:28128] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 19:05:41.348] [info ] [nspeng ] [ 4336:28128] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 19:05:41.351] [info ] [nspeng ] [ 4336:28128] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 19:05:41.355] [info ] [nspeng ] [ 4336:28128] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 19:05:41.359] [info ] [nspeng ] [ 4336:28128] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 19:05:41.361] [info ] [nspeng ] [ 4336:28128] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 19:05:41.363] [info ] [nspeng ] [ 4336:28128] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051119054100.ncl' [2025-05-11 19:05:41.363] [error ] [nspeng ] [ 4336:28128] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051119054100.ncl [2025-05-11 19:05:41.363] [info ] [nspeng ] [ 4336:28128] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051119054100.ncl' [2025-05-11 19:05:41.364] [info ] [nspeng ] [ 4336:28128] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 19:05:41.364] [info ] [nspeng ] [ 4336:28128] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 19:46:56.539] [info ] [nspeng ] [ 4336:13912] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 19:46:56.539] [info ] [nspeng ] [ 4336:13912] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 19:46:56.539] [warning] [nspeng ] [ 4336:13912] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 19:46:56.564] [error ] [nspeng ] [ 4336:13912] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 19:46:56.565] [error ] [nspeng ] [ 4336:13912] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 19:46:56.565] [error ] [nspeng ] [ 4336:13912] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 19:46:56.566] [error ] [nspeng ] [ 4336:13912] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 19:46:56.567] [warning] [nspeng ] [ 4336:13912] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 19:46:56.567] [info ] [nspeng ] [ 4336:13912] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 19:46:56.567] [info ] [nspeng ] [ 4336:13912] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 19:46:56.567] [warning] [nspeng ] [ 4336:13912] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 19:46:56.583] [error ] [nspeng ] [ 4336:13912] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 19:46:56.584] [error ] [nspeng ] [ 4336:13912] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 19:46:56.585] [error ] [nspeng ] [ 4336:13912] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 19:46:56.587] [error ] [nspeng ] [ 4336:13912] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 19:46:56.588] [error ] [nspeng ] [ 4336:13912] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 19:46:56.588] [info ] [nspeng ] [ 4336:13912] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 20:05:05.009] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 20:05:05.009] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 20:05:05.009] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 20:05:05.024] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 20:05:05.025] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 20:05:05.026] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 20:05:05.027] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 20:05:05.027] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 20:05:05.027] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 20:05:05.028] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 20:05:05.028] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 20:05:05.042] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 20:05:05.043] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 20:05:05.044] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 20:05:05.045] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 20:05:05.046] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 20:05:05.046] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-11 20:05:05.051] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 20:05:05.055] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-11 20:05:05.059] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-11 20:05:05.063] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-11 20:05:05.066] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-11 20:05:05.070] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-11 20:05:05.074] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-11 20:05:05.074] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 20:05:05.075] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 20:05:05.088] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 20:05:05.089] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 20:05:05.089] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 20:05:05.090] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 20:05:05.091] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 20:05:05.091] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 20:05:05.092] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 20:05:05.092] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 20:05:05.105] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 20:05:05.106] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 20:05:05.107] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 20:05:05.108] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-11 20:05:05.113] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-11 20:05:05.117] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-11 20:05:05.121] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-11 20:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-11 20:05:05.128] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-11 20:05:05.133] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-11 20:05:05.134] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051120050500.ncl' [2025-05-11 20:05:05.134] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051120050500.ncl [2025-05-11 20:05:05.134] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051120050500.ncl' [2025-05-11 20:05:05.135] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-11 20:05:05.135] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-11 23:47:24.902] [info ] [nspeng ] [ 4336:27716] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-11 23:47:24.902] [info ] [nspeng ] [ 4336:27716] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 23:47:24.902] [warning] [nspeng ] [ 4336:27716] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 23:47:24.924] [error ] [nspeng ] [ 4336:27716] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 23:47:24.925] [error ] [nspeng ] [ 4336:27716] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 23:47:24.927] [error ] [nspeng ] [ 4336:27716] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 23:47:24.928] [error ] [nspeng ] [ 4336:27716] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-11 23:47:24.929] [warning] [nspeng ] [ 4336:27716] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-11 23:47:24.929] [info ] [nspeng ] [ 4336:27716] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-11 23:47:24.929] [info ] [nspeng ] [ 4336:27716] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-11 23:47:24.929] [warning] [nspeng ] [ 4336:27716] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-11 23:47:24.948] [error ] [nspeng ] [ 4336:27716] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-11 23:47:24.949] [error ] [nspeng ] [ 4336:27716] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-11 23:47:24.950] [error ] [nspeng ] [ 4336:27716] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-11 23:47:24.951] [error ] [nspeng ] [ 4336:27716] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-11 23:47:24.952] [error ] [nspeng ] [ 4336:27716] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-11 23:47:24.953] [info ] [nspeng ] [ 4336:27716] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 00:05:05.005] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 00:05:05.006] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 00:05:05.006] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 00:05:05.020] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 00:05:05.021] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 00:05:05.021] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 00:05:05.022] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 00:05:05.023] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 00:05:05.023] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 00:05:05.023] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 00:05:05.023] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 00:05:05.037] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 00:05:05.038] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 00:05:05.039] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 00:05:05.040] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 00:05:05.041] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 00:05:05.041] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 00:05:05.045] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 00:05:05.050] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 00:05:05.053] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 00:05:05.057] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 00:05:05.061] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 00:05:05.064] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 00:05:05.068] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 00:05:05.068] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 00:05:05.068] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 00:05:05.082] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 00:05:05.083] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 00:05:05.084] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 00:05:05.084] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 00:05:05.085] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 00:05:05.085] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 00:05:05.086] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 00:05:05.086] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 00:05:05.099] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 00:05:05.099] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 00:05:05.100] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 00:05:05.101] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 00:05:05.106] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 00:05:05.111] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 00:05:05.114] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 00:05:05.118] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 00:05:05.121] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 00:05:05.125] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 00:05:05.126] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051200050500.ncl' [2025-05-12 00:05:05.126] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051200050500.ncl [2025-05-12 00:05:05.127] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051200050500.ncl' [2025-05-12 00:05:05.127] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 00:05:05.127] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-12 00:25:46.539] [info ] [nspeng ] [ 4336:28692] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 00:25:46.539] [info ] [nspeng ] [ 4336:28692] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 00:25:46.539] [warning] [nspeng ] [ 4336:28692] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 00:25:46.564] [error ] [nspeng ] [ 4336:28692] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 00:25:46.577] [error ] [nspeng ] [ 4336:28692] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 00:25:46.577] [error ] [nspeng ] [ 4336:28692] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 00:25:46.578] [error ] [nspeng ] [ 4336:28692] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 00:25:46.579] [warning] [nspeng ] [ 4336:28692] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 00:25:46.579] [info ] [nspeng ] [ 4336:28692] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 00:25:46.579] [info ] [nspeng ] [ 4336:28692] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 00:25:46.579] [warning] [nspeng ] [ 4336:28692] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 00:25:46.591] [error ] [nspeng ] [ 4336:28692] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 00:25:46.592] [error ] [nspeng ] [ 4336:28692] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 00:25:46.592] [error ] [nspeng ] [ 4336:28692] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 00:25:46.593] [error ] [nspeng ] [ 4336:28692] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 00:25:46.594] [error ] [nspeng ] [ 4336:28692] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 00:25:46.595] [info ] [nspeng ] [ 4336:28692] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 02:18:16.072] [info ] [nspeng ] [ 4336:27484] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 02:18:16.072] [info ] [nspeng ] [ 4336:27484] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 02:18:16.072] [warning] [nspeng ] [ 4336:27484] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 02:18:16.086] [error ] [nspeng ] [ 4336:27484] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 02:18:16.087] [error ] [nspeng ] [ 4336:27484] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 02:18:16.088] [error ] [nspeng ] [ 4336:27484] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 02:18:16.089] [error ] [nspeng ] [ 4336:27484] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 02:18:16.090] [warning] [nspeng ] [ 4336:27484] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 02:18:16.090] [info ] [nspeng ] [ 4336:27484] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 02:18:16.090] [info ] [nspeng ] [ 4336:27484] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 02:18:16.090] [warning] [nspeng ] [ 4336:27484] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 02:18:16.104] [error ] [nspeng ] [ 4336:27484] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 02:18:16.105] [error ] [nspeng ] [ 4336:27484] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 02:18:16.106] [error ] [nspeng ] [ 4336:27484] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 02:18:16.107] [error ] [nspeng ] [ 4336:27484] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 02:18:16.108] [error ] [nspeng ] [ 4336:27484] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 02:18:16.108] [info ] [nspeng ] [ 4336:27484] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 02:24:37.059] [info ] [nspeng ] [ 4336:30316] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 02:24:37.059] [info ] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 02:24:37.059] [warning] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 02:24:37.081] [error ] [nspeng ] [ 4336:30316] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 02:24:37.082] [error ] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 02:24:37.083] [error ] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 02:24:37.083] [error ] [nspeng ] [ 4336:30316] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 02:24:37.084] [warning] [nspeng ] [ 4336:30316] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 02:24:37.084] [info ] [nspeng ] [ 4336:30316] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 02:24:37.084] [info ] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 02:24:37.085] [warning] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 02:24:37.098] [error ] [nspeng ] [ 4336:30316] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 02:24:37.099] [error ] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 02:24:37.100] [error ] [nspeng ] [ 4336:30316] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 02:24:37.100] [error ] [nspeng ] [ 4336:30316] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 02:24:37.101] [error ] [nspeng ] [ 4336:30316] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 02:24:37.101] [info ] [nspeng ] [ 4336:30316] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 02:33:16.346] [info ] [nspeng ] [ 4336:14488] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 02:33:16.347] [info ] [nspeng ] [ 4336:14488] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 02:33:16.347] [warning] [nspeng ] [ 4336:14488] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 02:33:16.359] [error ] [nspeng ] [ 4336:14488] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 02:33:16.359] [error ] [nspeng ] [ 4336:14488] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 02:33:16.361] [error ] [nspeng ] [ 4336:14488] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 02:33:16.362] [error ] [nspeng ] [ 4336:14488] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 02:33:16.362] [warning] [nspeng ] [ 4336:14488] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 02:33:16.362] [info ] [nspeng ] [ 4336:14488] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 02:33:16.363] [info ] [nspeng ] [ 4336:14488] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 02:33:16.363] [warning] [nspeng ] [ 4336:14488] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 02:33:16.376] [error ] [nspeng ] [ 4336:14488] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 02:33:16.377] [error ] [nspeng ] [ 4336:14488] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 02:33:16.378] [error ] [nspeng ] [ 4336:14488] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 02:33:16.378] [error ] [nspeng ] [ 4336:14488] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 02:33:16.379] [error ] [nspeng ] [ 4336:14488] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 02:33:16.379] [info ] [nspeng ] [ 4336:14488] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 02:35:31.266] [info ] [nspeng ] [ 4336:21616] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 02:35:31.266] [info ] [nspeng ] [ 4336:21616] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 02:35:31.266] [warning] [nspeng ] [ 4336:21616] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 02:35:31.280] [error ] [nspeng ] [ 4336:21616] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 02:35:31.281] [error ] [nspeng ] [ 4336:21616] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 02:35:31.282] [error ] [nspeng ] [ 4336:21616] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 02:35:31.283] [error ] [nspeng ] [ 4336:21616] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 02:35:31.284] [warning] [nspeng ] [ 4336:21616] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 02:35:31.284] [info ] [nspeng ] [ 4336:21616] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 02:35:31.284] [info ] [nspeng ] [ 4336:21616] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 02:35:31.284] [warning] [nspeng ] [ 4336:21616] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 02:35:31.296] [error ] [nspeng ] [ 4336:21616] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 02:35:31.296] [error ] [nspeng ] [ 4336:21616] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 02:35:31.297] [error ] [nspeng ] [ 4336:21616] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 02:35:31.298] [error ] [nspeng ] [ 4336:21616] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 02:35:31.299] [error ] [nspeng ] [ 4336:21616] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 02:35:31.299] [info ] [nspeng ] [ 4336:21616] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 03:29:06.388] [info ] [nspeng ] [ 4336:14740] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 03:29:06.389] [info ] [nspeng ] [ 4336:14740] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 03:29:06.389] [warning] [nspeng ] [ 4336:14740] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 03:29:06.402] [error ] [nspeng ] [ 4336:14740] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 03:29:06.403] [error ] [nspeng ] [ 4336:14740] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 03:29:06.404] [error ] [nspeng ] [ 4336:14740] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 03:29:06.405] [error ] [nspeng ] [ 4336:14740] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 03:29:06.406] [warning] [nspeng ] [ 4336:14740] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 03:29:06.406] [info ] [nspeng ] [ 4336:14740] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 03:29:06.406] [info ] [nspeng ] [ 4336:14740] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 03:29:06.406] [warning] [nspeng ] [ 4336:14740] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 03:29:06.419] [error ] [nspeng ] [ 4336:14740] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 03:29:06.420] [error ] [nspeng ] [ 4336:14740] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 03:29:06.421] [error ] [nspeng ] [ 4336:14740] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 03:29:06.421] [error ] [nspeng ] [ 4336:14740] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 03:29:06.422] [error ] [nspeng ] [ 4336:14740] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 03:29:06.423] [info ] [nspeng ] [ 4336:14740] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 03:41:16.487] [info ] [nspeng ] [ 4336: 9212] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 03:41:16.487] [info ] [nspeng ] [ 4336: 9212] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 03:41:16.488] [warning] [nspeng ] [ 4336: 9212] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 03:41:16.500] [error ] [nspeng ] [ 4336: 9212] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 03:41:16.501] [error ] [nspeng ] [ 4336: 9212] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 03:41:16.502] [error ] [nspeng ] [ 4336: 9212] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 03:41:16.503] [error ] [nspeng ] [ 4336: 9212] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 03:41:16.504] [warning] [nspeng ] [ 4336: 9212] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 03:41:16.504] [info ] [nspeng ] [ 4336: 9212] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 03:41:16.504] [info ] [nspeng ] [ 4336: 9212] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 03:41:16.504] [warning] [nspeng ] [ 4336: 9212] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 03:41:16.518] [error ] [nspeng ] [ 4336: 9212] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 03:41:16.519] [error ] [nspeng ] [ 4336: 9212] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 03:41:16.520] [error ] [nspeng ] [ 4336: 9212] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 03:41:16.521] [error ] [nspeng ] [ 4336: 9212] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 03:41:16.521] [error ] [nspeng ] [ 4336: 9212] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 03:41:16.522] [info ] [nspeng ] [ 4336: 9212] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 04:05:05.005] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 04:05:05.005] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 04:05:05.005] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 04:05:05.029] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 04:05:05.030] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 04:05:05.038] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 04:05:05.039] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 04:05:05.040] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 04:05:05.040] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 04:05:05.040] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 04:05:05.040] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 04:05:05.054] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 04:05:05.055] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 04:05:05.055] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 04:05:05.056] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 04:05:05.057] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 04:05:05.058] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 04:05:05.062] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 04:05:05.066] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 04:05:05.070] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 04:05:05.074] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 04:05:05.076] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 04:05:05.080] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 04:05:05.083] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 04:05:05.083] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 04:05:05.083] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 04:05:05.095] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 04:05:05.096] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 04:05:05.097] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 04:05:05.098] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 04:05:05.099] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 04:05:05.099] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 04:05:05.099] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 04:05:05.099] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 04:05:05.114] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 04:05:05.115] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 04:05:05.115] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 04:05:05.116] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 04:05:05.120] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 04:05:05.123] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 04:05:05.126] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 04:05:05.129] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 04:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 04:05:05.136] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 04:05:05.137] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051204050500.ncl' [2025-05-12 04:05:05.137] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051204050500.ncl [2025-05-12 04:05:05.138] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051204050500.ncl' [2025-05-12 04:05:05.138] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 04:05:05.138] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-12 06:09:42.542] [info ] [nspeng ] [ 4336:26332] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 06:09:42.542] [info ] [nspeng ] [ 4336:26332] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 06:09:42.542] [warning] [nspeng ] [ 4336:26332] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 06:09:42.567] [error ] [nspeng ] [ 4336:26332] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 06:09:42.587] [error ] [nspeng ] [ 4336:26332] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 06:09:42.587] [error ] [nspeng ] [ 4336:26332] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 06:09:42.588] [error ] [nspeng ] [ 4336:26332] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 06:09:42.589] [warning] [nspeng ] [ 4336:26332] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 06:09:42.589] [info ] [nspeng ] [ 4336:26332] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 06:09:42.589] [info ] [nspeng ] [ 4336:26332] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 06:09:42.589] [warning] [nspeng ] [ 4336:26332] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 06:09:42.602] [error ] [nspeng ] [ 4336:26332] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 06:09:42.602] [error ] [nspeng ] [ 4336:26332] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 06:09:42.603] [error ] [nspeng ] [ 4336:26332] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 06:09:42.604] [error ] [nspeng ] [ 4336:26332] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 06:09:42.605] [error ] [nspeng ] [ 4336:26332] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 06:09:42.605] [info ] [nspeng ] [ 4336:26332] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 06:24:36.064] [info ] [nspeng ] [ 4336:16776] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 06:24:36.064] [info ] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 06:24:36.064] [warning] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 06:24:36.077] [error ] [nspeng ] [ 4336:16776] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 06:24:36.078] [error ] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 06:24:36.079] [error ] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 06:24:36.080] [error ] [nspeng ] [ 4336:16776] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 06:24:36.081] [warning] [nspeng ] [ 4336:16776] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 06:24:36.081] [info ] [nspeng ] [ 4336:16776] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 06:24:36.081] [info ] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 06:24:36.081] [warning] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 06:24:36.093] [error ] [nspeng ] [ 4336:16776] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 06:24:36.093] [error ] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 06:24:36.094] [error ] [nspeng ] [ 4336:16776] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 06:24:36.095] [error ] [nspeng ] [ 4336:16776] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 06:24:36.096] [error ] [nspeng ] [ 4336:16776] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 06:24:36.097] [info ] [nspeng ] [ 4336:16776] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 06:24:36.280] [info ] [nspeng ] [ 4336: 4356] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 06:24:36.280] [info ] [nspeng ] [ 4336: 4356] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 06:24:36.280] [warning] [nspeng ] [ 4336: 4356] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 06:24:36.294] [error ] [nspeng ] [ 4336: 4356] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 06:24:36.295] [error ] [nspeng ] [ 4336: 4356] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 06:24:36.296] [error ] [nspeng ] [ 4336: 4356] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 06:24:36.296] [error ] [nspeng ] [ 4336: 4356] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 06:24:36.296] [warning] [nspeng ] [ 4336: 4356] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 06:24:36.296] [info ] [nspeng ] [ 4336: 4356] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 06:24:36.296] [info ] [nspeng ] [ 4336: 4356] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 06:24:36.296] [warning] [nspeng ] [ 4336: 4356] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 06:24:36.309] [error ] [nspeng ] [ 4336: 4356] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 06:24:36.310] [error ] [nspeng ] [ 4336: 4356] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 06:24:36.311] [error ] [nspeng ] [ 4336: 4356] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 06:24:36.312] [error ] [nspeng ] [ 4336: 4356] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 06:24:36.312] [error ] [nspeng ] [ 4336: 4356] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 06:24:36.313] [info ] [nspeng ] [ 4336: 4356] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 08:05:05.015] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 08:05:05.016] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:05:05.016] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:05:05.030] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:05:05.033] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:05:05.048] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:05:05.049] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 08:05:05.049] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 08:05:05.050] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 08:05:05.050] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:05:05.050] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:05:05.063] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:05:05.063] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:05:05.064] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:05:05.065] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 08:05:05.066] [error ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 08:05:05.067] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 08:05:05.071] [info ] [nspeng ] [ 4336:13908] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 08:05:05.075] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 08:05:05.078] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 08:05:05.082] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 08:05:05.085] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 08:05:05.089] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 08:05:05.093] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 08:05:05.093] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:05:05.093] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:05:05.108] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:05:05.109] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:05:05.110] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:05:05.111] [error ] [nspeng ] [ 4336:13908] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 08:05:05.112] [warning] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 08:05:05.112] [info ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 08:05:05.112] [info ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:05:05.112] [warning] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:05:05.124] [error ] [nspeng ] [ 4336:13908] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:05:05.125] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:05:05.126] [error ] [nspeng ] [ 4336:13908] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:05:05.127] [error ] [nspeng ] [ 4336:13908] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 08:05:05.132] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 08:05:05.136] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 08:05:05.140] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 08:05:05.144] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 08:05:05.147] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 08:05:05.151] [info ] [nspeng ] [ 4336:13908] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 08:05:05.152] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051208050500.ncl' [2025-05-12 08:05:05.152] [error ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051208050500.ncl [2025-05-12 08:05:05.153] [info ] [nspeng ] [ 4336:13908] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051208050500.ncl' [2025-05-12 08:05:05.153] [info ] [nspeng ] [ 4336:13908] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 08:05:05.153] [info ] [nspeng ] [ 4336:13908] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-12 08:07:12.721] [info ] [nspeng ] [ 4336:31456] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 08:07:12.722] [info ] [nspeng ] [ 4336:31456] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:07:12.722] [warning] [nspeng ] [ 4336:31456] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:07:12.736] [error ] [nspeng ] [ 4336:31456] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:07:12.737] [error ] [nspeng ] [ 4336:31456] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:07:12.737] [error ] [nspeng ] [ 4336:31456] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:07:12.738] [error ] [nspeng ] [ 4336:31456] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 08:07:12.739] [warning] [nspeng ] [ 4336:31456] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 08:07:12.739] [info ] [nspeng ] [ 4336:31456] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 08:07:12.739] [info ] [nspeng ] [ 4336:31456] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:07:12.739] [warning] [nspeng ] [ 4336:31456] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:07:12.751] [error ] [nspeng ] [ 4336:31456] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:07:12.752] [error ] [nspeng ] [ 4336:31456] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:07:12.752] [error ] [nspeng ] [ 4336:31456] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:07:12.753] [error ] [nspeng ] [ 4336:31456] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 08:07:12.754] [error ] [nspeng ] [ 4336:31456] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 08:07:12.755] [info ] [nspeng ] [ 4336:31456] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 08:13:14.641] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 08:13:14.641] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:13:14.641] [warning] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:13:14.672] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:13:14.673] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:13:14.674] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:13:14.675] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 08:13:14.676] [warning] [nspeng ] [ 4336: 7496] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 08:13:14.676] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 08:13:14.676] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:13:14.676] [warning] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:13:14.700] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:13:14.701] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:13:14.703] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:13:14.703] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 08:13:14.706] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 08:13:14.707] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 08:13:14.714] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 08:13:14.715] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:13:14.715] [warning] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:13:14.734] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:13:14.734] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:13:14.735] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:13:14.736] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 08:13:14.741] [warning] [nspeng ] [ 4336: 7496] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 08:13:14.741] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 08:13:14.741] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:13:14.741] [warning] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:13:14.764] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:13:14.765] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:13:14.765] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:13:14.766] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 08:13:14.767] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 08:13:14.768] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 08:13:14.774] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 08:13:14.779] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 08:13:14.785] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 08:13:14.789] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 08:13:14.794] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 08:13:14.799] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 08:13:14.804] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 08:13:14.804] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:13:14.804] [warning] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:13:14.829] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:13:14.830] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:13:14.831] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:13:14.832] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 08:13:14.833] [warning] [nspeng ] [ 4336: 7496] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 08:13:14.833] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 08:13:14.834] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:13:14.834] [warning] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:13:14.864] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:13:14.865] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:13:14.866] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:13:14.867] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 08:13:14.875] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 08:13:14.879] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 08:13:14.885] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 08:13:14.890] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 08:13:14.895] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 08:13:14.899] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 08:13:14.901] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051208131400.ncl' [2025-05-12 08:13:14.901] [error ] [nspeng ] [ 4336: 7496] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051208131400.ncl [2025-05-12 08:13:14.903] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051208131400.ncl' [2025-05-12 08:13:14.903] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 08:13:14.903] [info ] [nspeng ] [ 4336: 7496] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-12 08:13:15.687] [info ] [nspeng ] [ 4336:21028] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 08:13:15.687] [info ] [nspeng ] [ 4336:21028] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:13:15.687] [warning] [nspeng ] [ 4336:21028] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:13:15.722] [error ] [nspeng ] [ 4336:21028] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:13:15.723] [error ] [nspeng ] [ 4336:21028] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:13:15.724] [error ] [nspeng ] [ 4336:21028] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:13:15.725] [error ] [nspeng ] [ 4336:21028] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 08:13:15.726] [warning] [nspeng ] [ 4336:21028] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 08:13:15.726] [info ] [nspeng ] [ 4336:21028] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 08:13:15.726] [info ] [nspeng ] [ 4336:21028] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:13:15.727] [warning] [nspeng ] [ 4336:21028] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:13:15.753] [error ] [nspeng ] [ 4336:21028] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:13:15.754] [error ] [nspeng ] [ 4336:21028] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:13:15.756] [error ] [nspeng ] [ 4336:21028] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:13:15.757] [error ] [nspeng ] [ 4336:21028] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 08:13:15.758] [error ] [nspeng ] [ 4336:21028] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 08:13:15.759] [info ] [nspeng ] [ 4336:21028] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 08:13:15.768] [info ] [nspeng ] [ 4336:22932] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 08:13:15.769] [info ] [nspeng ] [ 4336:22932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:13:15.769] [warning] [nspeng ] [ 4336:22932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:13:15.810] [error ] [nspeng ] [ 4336:22932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:13:15.812] [error ] [nspeng ] [ 4336:22932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:13:15.813] [error ] [nspeng ] [ 4336:22932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:13:15.815] [error ] [nspeng ] [ 4336:22932] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 08:13:15.816] [warning] [nspeng ] [ 4336:22932] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 08:13:15.816] [info ] [nspeng ] [ 4336:22932] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 08:13:15.816] [info ] [nspeng ] [ 4336:22932] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:13:15.816] [warning] [nspeng ] [ 4336:22932] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:13:15.846] [error ] [nspeng ] [ 4336:22932] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:13:15.847] [error ] [nspeng ] [ 4336:22932] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:13:15.848] [error ] [nspeng ] [ 4336:22932] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:13:15.850] [error ] [nspeng ] [ 4336:22932] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 08:13:15.851] [error ] [nspeng ] [ 4336:22932] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 08:13:15.852] [info ] [nspeng ] [ 4336:22932] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 08:13:16.297] [info ] [nspeng ] [ 4336:31084] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 08:13:16.297] [info ] [nspeng ] [ 4336:31084] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:13:16.298] [warning] [nspeng ] [ 4336:31084] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:13:16.321] [error ] [nspeng ] [ 4336:31084] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:13:16.322] [error ] [nspeng ] [ 4336:31084] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:13:16.322] [error ] [nspeng ] [ 4336:31084] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:13:16.323] [error ] [nspeng ] [ 4336:31084] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 08:13:16.324] [warning] [nspeng ] [ 4336:31084] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 08:13:16.324] [info ] [nspeng ] [ 4336:31084] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 08:13:16.324] [info ] [nspeng ] [ 4336:31084] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:13:16.325] [warning] [nspeng ] [ 4336:31084] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:13:16.341] [error ] [nspeng ] [ 4336:31084] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:13:16.342] [error ] [nspeng ] [ 4336:31084] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:13:16.343] [error ] [nspeng ] [ 4336:31084] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:13:16.344] [error ] [nspeng ] [ 4336:31084] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 08:13:16.345] [error ] [nspeng ] [ 4336:31084] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 08:13:16.346] [info ] [nspeng ] [ 4336:31084] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 08:33:14.410] [info ] [nspeng ] [ 4336:17904] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 08:33:14.410] [info ] [nspeng ] [ 4336:17904] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:33:14.410] [warning] [nspeng ] [ 4336:17904] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:33:14.434] [error ] [nspeng ] [ 4336:17904] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:33:14.435] [error ] [nspeng ] [ 4336:17904] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:33:14.436] [error ] [nspeng ] [ 4336:17904] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:33:14.437] [error ] [nspeng ] [ 4336:17904] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 08:33:14.438] [warning] [nspeng ] [ 4336:17904] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 08:33:14.438] [info ] [nspeng ] [ 4336:17904] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 08:33:14.438] [info ] [nspeng ] [ 4336:17904] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:33:14.438] [warning] [nspeng ] [ 4336:17904] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:33:14.450] [error ] [nspeng ] [ 4336:17904] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:33:14.451] [error ] [nspeng ] [ 4336:17904] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:33:14.451] [error ] [nspeng ] [ 4336:17904] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:33:14.452] [error ] [nspeng ] [ 4336:17904] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 08:33:14.453] [error ] [nspeng ] [ 4336:17904] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 08:33:14.454] [info ] [nspeng ] [ 4336:17904] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 08:48:35.540] [info ] [nspeng ] [ 4336:19564] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 08:48:35.540] [info ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:48:35.540] [warning] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:48:35.564] [error ] [nspeng ] [ 4336:19564] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:48:35.565] [error ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:48:35.566] [error ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:48:35.567] [error ] [nspeng ] [ 4336:19564] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 08:48:35.568] [warning] [nspeng ] [ 4336:19564] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 08:48:35.568] [info ] [nspeng ] [ 4336:19564] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 08:48:35.568] [info ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 08:48:35.568] [warning] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 08:48:35.581] [error ] [nspeng ] [ 4336:19564] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 08:48:35.582] [error ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 08:48:35.583] [error ] [nspeng ] [ 4336:19564] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 08:48:35.583] [error ] [nspeng ] [ 4336:19564] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 08:48:35.584] [error ] [nspeng ] [ 4336:19564] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 08:48:35.585] [info ] [nspeng ] [ 4336:19564] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 11:55:25.001] [info ] [nspeng ] [ 4336:31272] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 11:55:25.001] [info ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 11:55:25.001] [warning] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 11:55:25.026] [error ] [nspeng ] [ 4336:31272] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 11:55:25.028] [error ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 11:55:25.028] [error ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 11:55:25.030] [error ] [nspeng ] [ 4336:31272] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 11:55:25.031] [warning] [nspeng ] [ 4336:31272] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 11:55:25.031] [info ] [nspeng ] [ 4336:31272] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 11:55:25.032] [info ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 11:55:25.032] [warning] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 11:55:25.066] [error ] [nspeng ] [ 4336:31272] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 11:55:25.067] [error ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 11:55:25.068] [error ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 11:55:25.069] [error ] [nspeng ] [ 4336:31272] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 11:55:25.070] [error ] [nspeng ] [ 4336:31272] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 11:55:25.071] [info ] [nspeng ] [ 4336:31272] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 11:55:25.080] [info ] [nspeng ] [ 4336:31272] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 11:55:25.080] [info ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 11:55:25.081] [warning] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 11:55:25.103] [error ] [nspeng ] [ 4336:31272] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 11:55:25.104] [error ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 11:55:25.105] [error ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 11:55:25.106] [error ] [nspeng ] [ 4336:31272] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 11:55:25.107] [warning] [nspeng ] [ 4336:31272] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 11:55:25.107] [info ] [nspeng ] [ 4336:31272] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 11:55:25.107] [info ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 11:55:25.107] [warning] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 11:55:25.131] [error ] [nspeng ] [ 4336:31272] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 11:55:25.132] [error ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 11:55:25.133] [error ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 11:55:25.134] [error ] [nspeng ] [ 4336:31272] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 11:55:25.135] [error ] [nspeng ] [ 4336:31272] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 11:55:25.136] [info ] [nspeng ] [ 4336:31272] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 11:55:25.141] [info ] [nspeng ] [ 4336:31272] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 11:55:25.147] [info ] [nspeng ] [ 4336:31272] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 11:55:25.152] [info ] [nspeng ] [ 4336:31272] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 11:55:25.156] [info ] [nspeng ] [ 4336:31272] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 11:55:25.160] [info ] [nspeng ] [ 4336:31272] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 11:55:25.164] [info ] [nspeng ] [ 4336:31272] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 11:55:25.169] [info ] [nspeng ] [ 4336:31272] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 11:55:25.169] [info ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 11:55:25.169] [warning] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 11:55:25.200] [error ] [nspeng ] [ 4336:31272] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 11:55:25.201] [error ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 11:55:25.202] [error ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 11:55:25.203] [error ] [nspeng ] [ 4336:31272] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 11:55:25.204] [warning] [nspeng ] [ 4336:31272] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 11:55:25.204] [info ] [nspeng ] [ 4336:31272] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 11:55:25.205] [info ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 11:55:25.205] [warning] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 11:55:25.226] [error ] [nspeng ] [ 4336:31272] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 11:55:25.227] [error ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 11:55:25.228] [error ] [nspeng ] [ 4336:31272] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 11:55:25.229] [error ] [nspeng ] [ 4336:31272] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 11:55:25.235] [info ] [nspeng ] [ 4336:31272] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 11:55:25.239] [info ] [nspeng ] [ 4336:31272] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 11:55:25.244] [info ] [nspeng ] [ 4336:31272] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 11:55:25.247] [info ] [nspeng ] [ 4336:31272] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 11:55:25.251] [info ] [nspeng ] [ 4336:31272] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 11:55:25.255] [info ] [nspeng ] [ 4336:31272] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 11:55:25.257] [info ] [nspeng ] [ 4336:31272] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051211552500.ncl' [2025-05-12 11:55:25.257] [error ] [nspeng ] [ 4336:31272] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051211552500.ncl [2025-05-12 11:55:25.257] [info ] [nspeng ] [ 4336:31272] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051211552500.ncl' [2025-05-12 11:55:25.258] [info ] [nspeng ] [ 4336:31272] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 11:55:25.258] [info ] [nspeng ] [ 4336:31272] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-12 11:55:25.952] [info ] [nspeng ] [ 4336: 7608] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 11:55:25.952] [info ] [nspeng ] [ 4336: 7608] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 11:55:25.952] [warning] [nspeng ] [ 4336: 7608] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 11:55:25.984] [error ] [nspeng ] [ 4336: 7608] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 11:55:25.985] [error ] [nspeng ] [ 4336: 7608] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 11:55:25.986] [error ] [nspeng ] [ 4336: 7608] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 11:55:25.987] [error ] [nspeng ] [ 4336: 7608] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 11:55:25.988] [warning] [nspeng ] [ 4336: 7608] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 11:55:25.988] [info ] [nspeng ] [ 4336: 7608] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 11:55:25.989] [info ] [nspeng ] [ 4336: 7608] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 11:55:25.989] [warning] [nspeng ] [ 4336: 7608] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 11:55:26.011] [error ] [nspeng ] [ 4336: 7608] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 11:55:26.011] [error ] [nspeng ] [ 4336: 7608] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 11:55:26.012] [error ] [nspeng ] [ 4336: 7608] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 11:55:26.013] [error ] [nspeng ] [ 4336: 7608] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 11:55:26.014] [error ] [nspeng ] [ 4336: 7608] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 11:55:26.015] [info ] [nspeng ] [ 4336: 7608] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 11:55:26.111] [info ] [nspeng ] [ 4336: 8280] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 11:55:26.111] [info ] [nspeng ] [ 4336: 8280] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 11:55:26.111] [warning] [nspeng ] [ 4336: 8280] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 11:55:26.133] [error ] [nspeng ] [ 4336: 8280] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 11:55:26.134] [error ] [nspeng ] [ 4336: 8280] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 11:55:26.135] [error ] [nspeng ] [ 4336: 8280] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 11:55:26.136] [error ] [nspeng ] [ 4336: 8280] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 11:55:26.137] [warning] [nspeng ] [ 4336: 8280] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 11:55:26.137] [info ] [nspeng ] [ 4336: 8280] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 11:55:26.137] [info ] [nspeng ] [ 4336: 8280] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 11:55:26.137] [warning] [nspeng ] [ 4336: 8280] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 11:55:26.163] [error ] [nspeng ] [ 4336: 8280] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 11:55:26.164] [error ] [nspeng ] [ 4336: 8280] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 11:55:26.165] [error ] [nspeng ] [ 4336: 8280] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 11:55:26.166] [error ] [nspeng ] [ 4336: 8280] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 11:55:26.168] [error ] [nspeng ] [ 4336: 8280] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 11:55:26.169] [info ] [nspeng ] [ 4336: 8280] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 11:59:23.393] [info ] [nspeng ] [ 4336: 9208] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 11:59:23.393] [info ] [nspeng ] [ 4336: 9208] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 11:59:23.393] [warning] [nspeng ] [ 4336: 9208] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 11:59:23.411] [error ] [nspeng ] [ 4336: 9208] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 11:59:23.413] [error ] [nspeng ] [ 4336: 9208] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 11:59:23.414] [error ] [nspeng ] [ 4336: 9208] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 11:59:23.414] [error ] [nspeng ] [ 4336: 9208] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 11:59:23.416] [warning] [nspeng ] [ 4336: 9208] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 11:59:23.416] [info ] [nspeng ] [ 4336: 9208] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 11:59:23.416] [info ] [nspeng ] [ 4336: 9208] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 11:59:23.416] [warning] [nspeng ] [ 4336: 9208] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 11:59:23.431] [error ] [nspeng ] [ 4336: 9208] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 11:59:23.432] [error ] [nspeng ] [ 4336: 9208] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 11:59:23.433] [error ] [nspeng ] [ 4336: 9208] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 11:59:23.434] [error ] [nspeng ] [ 4336: 9208] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 11:59:23.434] [error ] [nspeng ] [ 4336: 9208] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 11:59:23.435] [info ] [nspeng ] [ 4336: 9208] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 11:59:32.445] [info ] [nspeng ] [ 4336:29180] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 11:59:32.445] [info ] [nspeng ] [ 4336:29180] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 11:59:32.445] [warning] [nspeng ] [ 4336:29180] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 11:59:32.461] [error ] [nspeng ] [ 4336:29180] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 11:59:32.462] [error ] [nspeng ] [ 4336:29180] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 11:59:32.463] [error ] [nspeng ] [ 4336:29180] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 11:59:32.464] [error ] [nspeng ] [ 4336:29180] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 11:59:32.465] [warning] [nspeng ] [ 4336:29180] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 11:59:32.465] [info ] [nspeng ] [ 4336:29180] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 11:59:32.465] [info ] [nspeng ] [ 4336:29180] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 11:59:32.465] [warning] [nspeng ] [ 4336:29180] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 11:59:32.482] [error ] [nspeng ] [ 4336:29180] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 11:59:32.482] [error ] [nspeng ] [ 4336:29180] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 11:59:32.483] [error ] [nspeng ] [ 4336:29180] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 11:59:32.484] [error ] [nspeng ] [ 4336:29180] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 11:59:32.485] [error ] [nspeng ] [ 4336:29180] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 11:59:32.486] [info ] [nspeng ] [ 4336:29180] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:01:06.203] [info ] [nspeng ] [10400:10640] [99955F: 930] BackupEngineRouter.cpp:142 (nsp::BackupEngineRouter::SetupBackupEngine): Storage Platform Name is NSP [2025-05-12 12:01:06.203] [error ] [nspeng ] [10400:10640] [99955F: 930] nspconnector.cpp:1163 (nsp::NSPConnector::FetchLongLastingCookie): NSPConnector::FetchLongLastingCookie invalid ST [2025-05-12 12:01:06.219] [info ] [nspeng ] [10400:10640] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM buckets WHERE (_ROWID_ %2) = 0;' [2025-05-12 12:01:06.219] [info ] [nspeng ] [10400:10640] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM intmeta WHERE (_ROWID_ %2) = 0;' [2025-05-12 12:01:06.219] [info ] [nspeng ] [10400:10640] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM params WHERE (_ROWID_ %2) = 0;' [2025-05-12 12:01:06.219] [info ] [nspeng ] [10400:10640] [99955F: 930] CrossPlatformDataStore.cpp:3843 (nsp::CrossPlatformDataStore::SimplestIntegrityCheck): No more records found in the table for query 'SELECT * FROM node_versions WHERE (_ROWID_ %2) = 0;' [2025-05-12 12:01:06.219] [info ] [nspeng ] [10400:10640] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 12:01:06.219] [info ] [nspeng ] [10400:10640] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 12:01:06.219] [info ] [nspeng ] [10400:10640] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 12:01:06.219] [info ] [nspeng ] [10400:10640] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 12:01:06.219] [info ] [nspeng ] [10400:10640] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 12:01:06.219] [info ] [nspeng ] [10400:10640] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 12:01:06.219] [info ] [nspeng ] [10400:10640] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:01:06.219] [info ] [nspeng ] [10400:10640] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:01:06.219] [warning] [nspeng ] [10400:10640] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:01:06.281] [error ] [nspeng ] [10400:10640] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:01:06.281] [error ] [nspeng ] [10400:10640] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:01:06.281] [error ] [nspeng ] [10400:10640] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:01:06.281] [error ] [nspeng ] [10400:10640] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:01:06.281] [warning] [nspeng ] [10400:10640] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:01:06.281] [info ] [nspeng ] [10400:10640] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:01:06.281] [info ] [nspeng ] [10400:10640] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:01:06.281] [warning] [nspeng ] [10400:10640] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:01:06.297] [error ] [nspeng ] [10400:10640] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:01:06.297] [error ] [nspeng ] [10400:10640] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:01:06.297] [error ] [nspeng ] [10400:10640] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:01:06.312] [error ] [nspeng ] [10400:10640] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:01:06.312] [error ] [nspeng ] [10400:10640] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:01:06.312] [info ] [nspeng ] [10400:10640] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:01:06.312] [info ] [nspeng ] [10400:10612] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:01:06.312] [info ] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:01:06.312] [warning] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:01:06.350] [error ] [nspeng ] [10400:10612] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:01:06.351] [error ] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:01:06.352] [error ] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:01:06.354] [error ] [nspeng ] [10400:10612] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:01:06.355] [warning] [nspeng ] [10400:10612] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:01:06.355] [info ] [nspeng ] [10400:10612] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:01:06.355] [info ] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:01:06.355] [warning] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:01:06.380] [error ] [nspeng ] [10400:10612] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:01:06.381] [error ] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:01:06.382] [error ] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:01:06.383] [error ] [nspeng ] [10400:10612] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:01:06.388] [error ] [nspeng ] [10400:10612] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:01:06.389] [info ] [nspeng ] [10400:10612] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:01:09.608] [info ] [nspeng ] [10400:10644] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:01:09.608] [info ] [nspeng ] [10400:10644] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:01:09.608] [warning] [nspeng ] [10400:10644] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:01:09.630] [error ] [nspeng ] [10400:10644] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:01:09.631] [error ] [nspeng ] [10400:10644] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:01:09.632] [error ] [nspeng ] [10400:10644] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:01:09.633] [error ] [nspeng ] [10400:10644] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:01:09.634] [warning] [nspeng ] [10400:10644] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:01:09.634] [info ] [nspeng ] [10400:10644] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:01:09.634] [info ] [nspeng ] [10400:10644] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:01:09.634] [warning] [nspeng ] [10400:10644] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:01:09.657] [error ] [nspeng ] [10400:10644] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:01:09.658] [error ] [nspeng ] [10400:10644] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:01:09.658] [error ] [nspeng ] [10400:10644] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:01:09.659] [error ] [nspeng ] [10400:10644] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:01:09.660] [error ] [nspeng ] [10400:10644] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:01:09.661] [info ] [nspeng ] [10400:10644] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:01:32.117] [info ] [nspeng ] [10400:10612] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:01:32.117] [info ] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:01:32.117] [warning] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:01:32.130] [error ] [nspeng ] [10400:10612] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:01:32.131] [error ] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:01:32.132] [error ] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:01:32.133] [error ] [nspeng ] [10400:10612] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:01:32.134] [warning] [nspeng ] [10400:10612] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:01:32.134] [info ] [nspeng ] [10400:10612] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:01:32.134] [info ] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:01:32.134] [warning] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:01:32.149] [error ] [nspeng ] [10400:10612] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:01:32.150] [error ] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:01:32.150] [error ] [nspeng ] [10400:10612] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:01:32.151] [error ] [nspeng ] [10400:10612] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:01:32.152] [error ] [nspeng ] [10400:10612] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:01:32.153] [info ] [nspeng ] [10400:10612] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:01:32.801] [info ] [nspeng ] [10400:10616] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:01:32.801] [info ] [nspeng ] [10400:10616] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:01:32.801] [warning] [nspeng ] [10400:10616] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:01:32.815] [error ] [nspeng ] [10400:10616] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:01:32.816] [error ] [nspeng ] [10400:10616] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:01:32.817] [error ] [nspeng ] [10400:10616] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:01:32.817] [error ] [nspeng ] [10400:10616] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:01:32.818] [warning] [nspeng ] [10400:10616] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:01:32.818] [info ] [nspeng ] [10400:10616] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:01:32.818] [info ] [nspeng ] [10400:10616] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:01:32.818] [warning] [nspeng ] [10400:10616] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:01:32.832] [error ] [nspeng ] [10400:10616] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:01:32.832] [error ] [nspeng ] [10400:10616] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:01:32.833] [error ] [nspeng ] [10400:10616] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:01:32.834] [error ] [nspeng ] [10400:10616] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:01:32.835] [error ] [nspeng ] [10400:10616] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:01:32.836] [info ] [nspeng ] [10400:10616] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:04:27.697] [info ] [nspeng ] [10400:15576] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:27.697] [info ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:27.697] [warning] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:27.718] [error ] [nspeng ] [10400:15576] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:27.719] [error ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:27.720] [error ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:27.721] [error ] [nspeng ] [10400:15576] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:27.723] [warning] [nspeng ] [10400:15576] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:27.723] [info ] [nspeng ] [10400:15576] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:27.723] [info ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:27.723] [warning] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:27.742] [error ] [nspeng ] [10400:15576] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:27.742] [error ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:27.743] [error ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:27.744] [error ] [nspeng ] [10400:15576] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:04:27.745] [error ] [nspeng ] [10400:15576] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:04:27.746] [info ] [nspeng ] [10400:15576] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:04:27.751] [info ] [nspeng ] [10400:15576] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:27.751] [info ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:27.751] [warning] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:27.772] [error ] [nspeng ] [10400:15576] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:27.773] [error ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:27.773] [error ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:27.775] [error ] [nspeng ] [10400:15576] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:27.776] [warning] [nspeng ] [10400:15576] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:27.776] [info ] [nspeng ] [10400:15576] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:27.776] [info ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:27.776] [warning] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:27.794] [error ] [nspeng ] [10400:15576] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:27.795] [error ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:27.797] [error ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:27.798] [error ] [nspeng ] [10400:15576] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:04:27.799] [error ] [nspeng ] [10400:15576] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:04:27.800] [info ] [nspeng ] [10400:15576] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:04:27.808] [info ] [nspeng ] [10400:15576] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:27.812] [info ] [nspeng ] [10400:15576] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 12:04:27.817] [info ] [nspeng ] [10400:15576] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 12:04:27.820] [info ] [nspeng ] [10400:15576] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 12:04:27.824] [info ] [nspeng ] [10400:15576] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 12:04:27.829] [info ] [nspeng ] [10400:15576] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 12:04:27.834] [info ] [nspeng ] [10400:15576] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 12:04:27.834] [info ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:27.834] [warning] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:27.853] [error ] [nspeng ] [10400:15576] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:27.854] [error ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:27.854] [error ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:27.855] [error ] [nspeng ] [10400:15576] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:27.856] [warning] [nspeng ] [10400:15576] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:27.857] [info ] [nspeng ] [10400:15576] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:27.857] [info ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:27.858] [warning] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:27.877] [error ] [nspeng ] [10400:15576] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:27.878] [error ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:27.879] [error ] [nspeng ] [10400:15576] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:27.880] [error ] [nspeng ] [10400:15576] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 12:04:27.886] [info ] [nspeng ] [10400:15576] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 12:04:27.890] [info ] [nspeng ] [10400:15576] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 12:04:27.894] [info ] [nspeng ] [10400:15576] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 12:04:27.899] [info ] [nspeng ] [10400:15576] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 12:04:27.902] [info ] [nspeng ] [10400:15576] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 12:04:27.906] [info ] [nspeng ] [10400:15576] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 12:04:27.907] [info ] [nspeng ] [10400:15576] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212042700.ncl' [2025-05-12 12:04:27.907] [error ] [nspeng ] [10400:15576] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212042700.ncl [2025-05-12 12:04:27.908] [info ] [nspeng ] [10400:15576] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212042700.ncl' [2025-05-12 12:04:27.908] [info ] [nspeng ] [10400:15576] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 12:04:27.909] [info ] [nspeng ] [10400:15576] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-12 12:04:28.590] [info ] [nspeng ] [10400:14088] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:28.590] [info ] [nspeng ] [10400:14088] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:28.591] [warning] [nspeng ] [10400:14088] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:28.624] [error ] [nspeng ] [10400:14088] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:28.625] [error ] [nspeng ] [10400:14088] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:28.626] [error ] [nspeng ] [10400:14088] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:28.627] [error ] [nspeng ] [10400:14088] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:28.629] [warning] [nspeng ] [10400:14088] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:28.629] [info ] [nspeng ] [10400:14088] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:28.629] [info ] [nspeng ] [10400:14088] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:28.629] [warning] [nspeng ] [10400:14088] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:28.652] [error ] [nspeng ] [10400:14088] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:28.653] [error ] [nspeng ] [10400:14088] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:28.654] [error ] [nspeng ] [10400:14088] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:28.655] [error ] [nspeng ] [10400:14088] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:04:28.656] [error ] [nspeng ] [10400:14088] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:04:28.657] [info ] [nspeng ] [10400:14088] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:04:28.666] [info ] [nspeng ] [10400:12628] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:28.666] [info ] [nspeng ] [10400:12628] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:28.666] [warning] [nspeng ] [10400:12628] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:28.697] [error ] [nspeng ] [10400:12628] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:28.698] [error ] [nspeng ] [10400:12628] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:28.699] [error ] [nspeng ] [10400:12628] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:28.700] [error ] [nspeng ] [10400:12628] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:28.701] [warning] [nspeng ] [10400:12628] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:28.701] [info ] [nspeng ] [10400:12628] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:28.702] [info ] [nspeng ] [10400:12628] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:28.702] [warning] [nspeng ] [10400:12628] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:28.729] [error ] [nspeng ] [10400:12628] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:28.729] [error ] [nspeng ] [10400:12628] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:28.730] [error ] [nspeng ] [10400:12628] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:28.731] [error ] [nspeng ] [10400:12628] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:04:28.732] [error ] [nspeng ] [10400:12628] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:04:28.733] [info ] [nspeng ] [10400:12628] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:04:29.204] [info ] [nspeng ] [10400:22172] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:29.205] [info ] [nspeng ] [10400:22172] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.205] [warning] [nspeng ] [10400:22172] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.224] [error ] [nspeng ] [10400:22172] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.225] [error ] [nspeng ] [10400:22172] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.226] [error ] [nspeng ] [10400:22172] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.227] [error ] [nspeng ] [10400:22172] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:29.228] [warning] [nspeng ] [10400:22172] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:29.228] [info ] [nspeng ] [10400:22172] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:29.228] [info ] [nspeng ] [10400:22172] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.228] [warning] [nspeng ] [10400:22172] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.247] [error ] [nspeng ] [10400:22172] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.248] [error ] [nspeng ] [10400:22172] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.248] [error ] [nspeng ] [10400:22172] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.251] [error ] [nspeng ] [10400:22172] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:04:29.252] [error ] [nspeng ] [10400:22172] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:04:29.253] [info ] [nspeng ] [10400:22172] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:04:29.259] [info ] [nspeng ] [10400:23852] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:29.259] [info ] [nspeng ] [10400:23852] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.259] [warning] [nspeng ] [10400:23852] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.278] [error ] [nspeng ] [10400:23852] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.279] [error ] [nspeng ] [10400:23852] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.280] [error ] [nspeng ] [10400:23852] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.282] [error ] [nspeng ] [10400:23852] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:29.283] [warning] [nspeng ] [10400:23852] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:29.283] [info ] [nspeng ] [10400:23852] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:29.283] [info ] [nspeng ] [10400:23852] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.284] [warning] [nspeng ] [10400:23852] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.301] [error ] [nspeng ] [10400:23852] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.302] [error ] [nspeng ] [10400:23852] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.303] [error ] [nspeng ] [10400:23852] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.304] [error ] [nspeng ] [10400:23852] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:04:29.304] [error ] [nspeng ] [10400:23852] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:04:29.305] [info ] [nspeng ] [10400:23852] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:04:29.313] [info ] [nspeng ] [10400:22748] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:29.314] [info ] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.314] [warning] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.336] [error ] [nspeng ] [10400:22748] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.337] [error ] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.338] [error ] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.339] [error ] [nspeng ] [10400:22748] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:29.340] [warning] [nspeng ] [10400:22748] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:29.340] [info ] [nspeng ] [10400:22748] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:29.340] [info ] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.340] [warning] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.361] [error ] [nspeng ] [10400:22748] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.362] [error ] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.363] [error ] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.364] [error ] [nspeng ] [10400:22748] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:04:29.365] [error ] [nspeng ] [10400:22748] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:04:29.366] [info ] [nspeng ] [10400:22748] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:04:29.372] [info ] [nspeng ] [10400:14164] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:29.372] [info ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.372] [warning] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.401] [error ] [nspeng ] [10400:14164] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.403] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.404] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.405] [error ] [nspeng ] [10400:14164] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:29.406] [warning] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:29.406] [info ] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:29.407] [info ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.407] [warning] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.437] [error ] [nspeng ] [10400:14164] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.438] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.439] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.440] [error ] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:04:29.441] [error ] [nspeng ] [10400:14164] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:04:29.442] [info ] [nspeng ] [10400:14164] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:04:29.454] [info ] [nspeng ] [10400: 2564] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:29.454] [info ] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.454] [warning] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.499] [error ] [nspeng ] [10400: 2564] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.500] [error ] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.500] [error ] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.502] [error ] [nspeng ] [10400: 2564] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:29.503] [warning] [nspeng ] [10400: 2564] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:29.503] [info ] [nspeng ] [10400: 2564] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:29.503] [info ] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.503] [warning] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.533] [error ] [nspeng ] [10400: 2564] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.534] [error ] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.535] [error ] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.536] [error ] [nspeng ] [10400: 2564] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:04:29.537] [error ] [nspeng ] [10400: 2564] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:04:29.539] [info ] [nspeng ] [10400: 2564] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:04:29.546] [info ] [nspeng ] [10400: 2564] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:29.550] [info ] [nspeng ] [10400: 2564] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 12:04:29.555] [info ] [nspeng ] [10400: 2564] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 12:04:29.561] [info ] [nspeng ] [10400: 2564] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 12:04:29.566] [info ] [nspeng ] [10400: 2564] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 12:04:29.571] [info ] [nspeng ] [10400: 2564] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 12:04:29.575] [info ] [nspeng ] [10400: 2564] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 12:04:29.575] [info ] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.575] [warning] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.605] [error ] [nspeng ] [10400: 2564] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.606] [error ] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.607] [error ] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.608] [error ] [nspeng ] [10400: 2564] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:29.609] [warning] [nspeng ] [10400: 2564] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:29.609] [info ] [nspeng ] [10400: 2564] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:29.609] [info ] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.609] [warning] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.639] [error ] [nspeng ] [10400: 2564] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.640] [error ] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.641] [error ] [nspeng ] [10400: 2564] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.642] [error ] [nspeng ] [10400: 2564] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 12:04:29.648] [info ] [nspeng ] [10400: 2564] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 12:04:29.652] [info ] [nspeng ] [10400: 2564] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 12:04:29.656] [info ] [nspeng ] [10400: 2564] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 12:04:29.660] [info ] [nspeng ] [10400: 2564] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 12:04:29.664] [info ] [nspeng ] [10400: 2564] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 12:04:29.668] [info ] [nspeng ] [10400: 2564] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 12:04:29.669] [info ] [nspeng ] [10400: 2564] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212042900.ncl' [2025-05-12 12:04:29.669] [error ] [nspeng ] [10400: 2564] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212042900.ncl [2025-05-12 12:04:29.670] [info ] [nspeng ] [10400: 2564] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212042900.ncl' [2025-05-12 12:04:29.670] [info ] [nspeng ] [10400: 2564] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 12:04:29.670] [info ] [nspeng ] [10400: 2564] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-12 12:04:29.693] [info ] [nspeng ] [10400:14164] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:29.693] [info ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.693] [warning] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.714] [error ] [nspeng ] [10400:14164] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.715] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.716] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.717] [error ] [nspeng ] [10400:14164] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:29.717] [warning] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:29.717] [info ] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:29.719] [info ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.719] [warning] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.743] [error ] [nspeng ] [10400:14164] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.743] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.744] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.745] [error ] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:04:29.750] [error ] [nspeng ] [10400:14164] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:04:29.751] [info ] [nspeng ] [10400:14164] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:04:29.757] [info ] [nspeng ] [10400:14164] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:29.761] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 12:04:29.767] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 12:04:29.772] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 12:04:29.776] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 12:04:29.781] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 12:04:29.786] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 12:04:29.787] [info ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.787] [warning] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.808] [error ] [nspeng ] [10400:14164] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.809] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.811] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.812] [error ] [nspeng ] [10400:14164] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:29.813] [warning] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:29.814] [info ] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:29.814] [info ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:29.814] [warning] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:29.834] [error ] [nspeng ] [10400:14164] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:29.835] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:29.836] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:29.837] [error ] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 12:04:29.844] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 12:04:29.848] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 12:04:29.856] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 12:04:29.860] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 12:04:29.864] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 12:04:29.868] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 12:04:29.869] [info ] [nspeng ] [10400:14164] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212042900.ncl' [2025-05-12 12:04:29.869] [error ] [nspeng ] [10400:14164] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212042900.ncl [2025-05-12 12:04:29.870] [info ] [nspeng ] [10400:14164] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212042900.ncl' [2025-05-12 12:04:29.871] [info ] [nspeng ] [10400:14164] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 12:04:29.871] [info ] [nspeng ] [10400:14164] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-12 12:04:31.637] [info ] [nspeng ] [10400:14164] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:31.637] [info ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:31.637] [warning] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:31.656] [error ] [nspeng ] [10400:14164] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:31.657] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:31.657] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:31.658] [error ] [nspeng ] [10400:14164] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:31.660] [warning] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:31.660] [info ] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:31.661] [info ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:31.661] [warning] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:31.679] [error ] [nspeng ] [10400:14164] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:31.680] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:31.681] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:31.682] [error ] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:04:31.682] [error ] [nspeng ] [10400:14164] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:04:31.683] [info ] [nspeng ] [10400:14164] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:04:31.690] [info ] [nspeng ] [10400:14164] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:31.690] [info ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:31.690] [warning] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:31.712] [error ] [nspeng ] [10400:14164] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:31.712] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:31.713] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:31.715] [error ] [nspeng ] [10400:14164] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:31.716] [warning] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:31.716] [info ] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:31.716] [info ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:31.716] [warning] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:31.733] [error ] [nspeng ] [10400:14164] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:31.734] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:31.735] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:31.736] [error ] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:04:31.737] [error ] [nspeng ] [10400:14164] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:04:31.738] [info ] [nspeng ] [10400:14164] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:04:31.743] [info ] [nspeng ] [10400:14164] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:31.746] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 12:04:31.751] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 12:04:31.754] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 12:04:31.757] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 12:04:31.761] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 12:04:31.765] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 12:04:31.765] [info ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:31.765] [warning] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:31.782] [error ] [nspeng ] [10400:14164] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:31.783] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:31.784] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:31.785] [error ] [nspeng ] [10400:14164] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:31.786] [warning] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:31.786] [info ] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:31.786] [info ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:31.786] [warning] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:31.804] [error ] [nspeng ] [10400:14164] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:31.805] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:31.806] [error ] [nspeng ] [10400:14164] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:31.807] [error ] [nspeng ] [10400:14164] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 12:04:31.813] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 12:04:31.818] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 12:04:31.823] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 12:04:31.832] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 12:04:31.836] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 12:04:31.840] [info ] [nspeng ] [10400:14164] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 12:04:31.841] [info ] [nspeng ] [10400:14164] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212043100.ncl' [2025-05-12 12:04:31.841] [error ] [nspeng ] [10400:14164] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212043100.ncl [2025-05-12 12:04:31.843] [info ] [nspeng ] [10400:14164] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212043100.ncl' [2025-05-12 12:04:31.844] [info ] [nspeng ] [10400:14164] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 12:04:31.844] [info ] [nspeng ] [10400:14164] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-12 12:04:38.117] [info ] [nspeng ] [10400:22748] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:04:38.117] [info ] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:38.117] [warning] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:38.133] [error ] [nspeng ] [10400:22748] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:38.133] [error ] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:38.134] [error ] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:38.135] [error ] [nspeng ] [10400:22748] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:04:38.136] [warning] [nspeng ] [10400:22748] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:04:38.136] [info ] [nspeng ] [10400:22748] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:04:38.136] [info ] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:04:38.136] [warning] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:04:38.150] [error ] [nspeng ] [10400:22748] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:04:38.151] [error ] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:04:38.152] [error ] [nspeng ] [10400:22748] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:04:38.152] [error ] [nspeng ] [10400:22748] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:04:38.153] [error ] [nspeng ] [10400:22748] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:04:38.154] [info ] [nspeng ] [10400:22748] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:06:00.748] [info ] [nspeng ] [10400:13832] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:06:00.748] [info ] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:06:00.748] [warning] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:06:00.762] [error ] [nspeng ] [10400:13832] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:06:00.763] [error ] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:06:00.763] [error ] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:06:00.764] [error ] [nspeng ] [10400:13832] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:06:00.765] [warning] [nspeng ] [10400:13832] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:06:00.765] [info ] [nspeng ] [10400:13832] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:06:00.765] [info ] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:06:00.765] [warning] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:06:00.778] [error ] [nspeng ] [10400:13832] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:06:00.778] [error ] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:06:00.780] [error ] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:06:00.781] [error ] [nspeng ] [10400:13832] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:06:00.782] [error ] [nspeng ] [10400:13832] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:06:00.782] [info ] [nspeng ] [10400:13832] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:06:00.786] [info ] [nspeng ] [10400:13832] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:06:00.790] [info ] [nspeng ] [10400:13832] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 12:06:00.793] [info ] [nspeng ] [10400:13832] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 12:06:00.798] [info ] [nspeng ] [10400:13832] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 12:06:00.801] [info ] [nspeng ] [10400:13832] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 12:06:00.804] [info ] [nspeng ] [10400:13832] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 12:06:00.807] [info ] [nspeng ] [10400:13832] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 12:06:00.807] [info ] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:06:00.807] [warning] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:06:00.821] [error ] [nspeng ] [10400:13832] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:06:00.822] [error ] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:06:00.823] [error ] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:06:00.823] [error ] [nspeng ] [10400:13832] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:06:00.824] [warning] [nspeng ] [10400:13832] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:06:00.824] [info ] [nspeng ] [10400:13832] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:06:00.825] [info ] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:06:00.825] [warning] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:06:00.839] [error ] [nspeng ] [10400:13832] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:06:00.840] [error ] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:06:00.842] [error ] [nspeng ] [10400:13832] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:06:00.843] [error ] [nspeng ] [10400:13832] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 12:06:00.848] [info ] [nspeng ] [10400:13832] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 12:06:00.851] [info ] [nspeng ] [10400:13832] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 12:06:00.854] [info ] [nspeng ] [10400:13832] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 12:06:00.859] [info ] [nspeng ] [10400:13832] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 12:06:00.862] [info ] [nspeng ] [10400:13832] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 12:06:00.866] [info ] [nspeng ] [10400:13832] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 12:06:00.867] [info ] [nspeng ] [10400:13832] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212060000.ncl' [2025-05-12 12:06:00.867] [error ] [nspeng ] [10400:13832] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212060000.ncl [2025-05-12 12:06:00.868] [info ] [nspeng ] [10400:13832] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212060000.ncl' [2025-05-12 12:06:00.868] [info ] [nspeng ] [10400:13832] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 12:06:00.868] [info ] [nspeng ] [10400:13832] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-12 12:07:00.760] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:07:00.760] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:07:00.760] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:07:00.773] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:07:00.774] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:07:00.775] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:07:00.776] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:07:00.777] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:07:00.777] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:07:00.777] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:07:00.777] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:07:00.790] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:07:00.791] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:07:00.792] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:07:00.793] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 12:07:00.794] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 12:07:00.795] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 12:07:00.800] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 12:07:00.804] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 12:07:00.808] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 12:07:00.811] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 12:07:00.815] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 12:07:00.819] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 12:07:00.822] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 12:07:00.822] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:07:00.822] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:07:00.835] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:07:00.836] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:07:00.837] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:07:00.838] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 12:07:00.838] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 12:07:00.839] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 12:07:00.839] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 12:07:00.839] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 12:07:00.852] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 12:07:00.853] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 12:07:00.854] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 12:07:00.855] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 12:07:00.859] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 12:07:00.863] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 12:07:00.866] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 12:07:00.869] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 12:07:00.872] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 12:07:00.875] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 12:07:00.876] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212070000.ncl' [2025-05-12 12:07:00.877] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212070000.ncl [2025-05-12 12:07:00.877] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051212070000.ncl' [2025-05-12 12:07:00.878] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 12:07:00.878] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-12 16:05:05.019] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 16:05:05.019] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 16:05:05.019] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 16:05:05.032] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 16:05:05.033] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 16:05:05.033] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 16:05:05.034] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 16:05:05.035] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 16:05:05.035] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 16:05:05.035] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 16:05:05.035] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 16:05:05.047] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 16:05:05.048] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 16:05:05.050] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 16:05:05.051] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 16:05:05.051] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 16:05:05.052] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 16:05:05.056] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 16:05:05.059] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 16:05:05.062] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 16:05:05.069] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 16:05:05.074] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 16:05:05.078] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 16:05:05.082] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 16:05:05.082] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 16:05:05.082] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 16:05:05.096] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 16:05:05.097] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 16:05:05.098] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 16:05:05.099] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 16:05:05.099] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 16:05:05.099] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 16:05:05.100] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 16:05:05.100] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 16:05:05.114] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 16:05:05.115] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 16:05:05.116] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 16:05:05.117] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 16:05:05.122] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 16:05:05.126] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 16:05:05.130] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 16:05:05.133] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 16:05:05.136] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 16:05:05.140] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 16:05:05.142] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051216050500.ncl' [2025-05-12 16:05:05.142] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051216050500.ncl [2025-05-12 16:05:05.142] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051216050500.ncl' [2025-05-12 16:05:05.143] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 16:05:05.143] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-12 19:54:38.504] [info ] [nspeng ] [10400:11488] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 19:54:38.504] [info ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 19:54:38.504] [warning] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 19:54:38.516] [error ] [nspeng ] [10400:11488] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 19:54:38.517] [error ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 19:54:38.518] [error ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 19:54:38.519] [error ] [nspeng ] [10400:11488] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 19:54:38.519] [warning] [nspeng ] [10400:11488] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 19:54:38.520] [info ] [nspeng ] [10400:11488] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 19:54:38.520] [info ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 19:54:38.520] [warning] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 19:54:38.532] [error ] [nspeng ] [10400:11488] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 19:54:38.533] [error ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 19:54:38.533] [error ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 19:54:38.534] [error ] [nspeng ] [10400:11488] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 19:54:38.535] [error ] [nspeng ] [10400:11488] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 19:54:38.536] [info ] [nspeng ] [10400:11488] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 19:54:38.540] [info ] [nspeng ] [10400:11488] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 19:54:38.540] [info ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 19:54:38.540] [warning] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 19:54:38.553] [error ] [nspeng ] [10400:11488] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 19:54:38.554] [error ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 19:54:38.554] [error ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 19:54:38.555] [error ] [nspeng ] [10400:11488] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 19:54:38.556] [warning] [nspeng ] [10400:11488] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 19:54:38.556] [info ] [nspeng ] [10400:11488] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 19:54:38.556] [info ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 19:54:38.556] [warning] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 19:54:38.568] [error ] [nspeng ] [10400:11488] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 19:54:38.569] [error ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 19:54:38.569] [error ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 19:54:38.570] [error ] [nspeng ] [10400:11488] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 19:54:38.571] [error ] [nspeng ] [10400:11488] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 19:54:38.572] [info ] [nspeng ] [10400:11488] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 19:54:38.576] [info ] [nspeng ] [10400:11488] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 19:54:38.580] [info ] [nspeng ] [10400:11488] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 19:54:38.583] [info ] [nspeng ] [10400:11488] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 19:54:38.587] [info ] [nspeng ] [10400:11488] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 19:54:38.590] [info ] [nspeng ] [10400:11488] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 19:54:38.593] [info ] [nspeng ] [10400:11488] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 19:54:38.596] [info ] [nspeng ] [10400:11488] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 19:54:38.597] [info ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 19:54:38.597] [warning] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 19:54:38.610] [error ] [nspeng ] [10400:11488] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 19:54:38.610] [error ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 19:54:38.611] [error ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 19:54:38.612] [error ] [nspeng ] [10400:11488] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 19:54:38.613] [warning] [nspeng ] [10400:11488] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 19:54:38.613] [info ] [nspeng ] [10400:11488] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 19:54:38.613] [info ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 19:54:38.613] [warning] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 19:54:38.625] [error ] [nspeng ] [10400:11488] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 19:54:38.625] [error ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 19:54:38.626] [error ] [nspeng ] [10400:11488] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 19:54:38.627] [error ] [nspeng ] [10400:11488] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 19:54:38.631] [info ] [nspeng ] [10400:11488] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 19:54:38.635] [info ] [nspeng ] [10400:11488] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 19:54:38.638] [info ] [nspeng ] [10400:11488] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 19:54:38.641] [info ] [nspeng ] [10400:11488] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 19:54:38.644] [info ] [nspeng ] [10400:11488] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 19:54:38.647] [info ] [nspeng ] [10400:11488] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 19:54:38.648] [info ] [nspeng ] [10400:11488] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051219543800.ncl' [2025-05-12 19:54:38.648] [error ] [nspeng ] [10400:11488] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051219543800.ncl [2025-05-12 19:54:38.648] [info ] [nspeng ] [10400:11488] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051219543800.ncl' [2025-05-12 19:54:38.649] [info ] [nspeng ] [10400:11488] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 19:54:38.649] [info ] [nspeng ] [10400:11488] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-12 20:01:13.777] [info ] [nspeng ] [10400:21660] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 20:01:13.778] [info ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 20:01:13.778] [warning] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 20:01:13.793] [error ] [nspeng ] [10400:21660] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 20:01:13.794] [error ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 20:01:13.795] [error ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 20:01:13.795] [error ] [nspeng ] [10400:21660] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 20:01:13.796] [warning] [nspeng ] [10400:21660] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 20:01:13.797] [info ] [nspeng ] [10400:21660] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 20:01:13.797] [info ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 20:01:13.797] [warning] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 20:01:13.813] [error ] [nspeng ] [10400:21660] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 20:01:13.813] [error ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 20:01:13.814] [error ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 20:01:13.815] [error ] [nspeng ] [10400:21660] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 20:01:13.816] [error ] [nspeng ] [10400:21660] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 20:01:13.816] [info ] [nspeng ] [10400:21660] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 20:01:13.822] [info ] [nspeng ] [10400:21660] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 20:01:13.822] [info ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 20:01:13.822] [warning] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 20:01:13.835] [error ] [nspeng ] [10400:21660] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 20:01:13.836] [error ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 20:01:13.836] [error ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 20:01:13.837] [error ] [nspeng ] [10400:21660] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 20:01:13.838] [warning] [nspeng ] [10400:21660] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 20:01:13.838] [info ] [nspeng ] [10400:21660] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 20:01:13.838] [info ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 20:01:13.838] [warning] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 20:01:13.852] [error ] [nspeng ] [10400:21660] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 20:01:13.853] [error ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 20:01:13.854] [error ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 20:01:13.855] [error ] [nspeng ] [10400:21660] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 20:01:13.855] [error ] [nspeng ] [10400:21660] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 20:01:13.856] [info ] [nspeng ] [10400:21660] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 20:01:13.860] [info ] [nspeng ] [10400:21660] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 20:01:13.864] [info ] [nspeng ] [10400:21660] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 20:01:13.868] [info ] [nspeng ] [10400:21660] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 20:01:13.872] [info ] [nspeng ] [10400:21660] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 20:01:13.875] [info ] [nspeng ] [10400:21660] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 20:01:13.878] [info ] [nspeng ] [10400:21660] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 20:01:13.881] [info ] [nspeng ] [10400:21660] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 20:01:13.882] [info ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 20:01:13.882] [warning] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 20:01:13.894] [error ] [nspeng ] [10400:21660] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 20:01:13.894] [error ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 20:01:13.895] [error ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 20:01:13.896] [error ] [nspeng ] [10400:21660] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 20:01:13.897] [warning] [nspeng ] [10400:21660] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 20:01:13.897] [info ] [nspeng ] [10400:21660] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 20:01:13.897] [info ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 20:01:13.897] [warning] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 20:01:13.909] [error ] [nspeng ] [10400:21660] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 20:01:13.910] [error ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 20:01:13.910] [error ] [nspeng ] [10400:21660] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 20:01:13.911] [error ] [nspeng ] [10400:21660] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 20:01:13.916] [info ] [nspeng ] [10400:21660] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 20:01:13.920] [info ] [nspeng ] [10400:21660] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 20:01:13.923] [info ] [nspeng ] [10400:21660] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 20:01:13.927] [info ] [nspeng ] [10400:21660] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 20:01:13.931] [info ] [nspeng ] [10400:21660] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 20:01:13.934] [info ] [nspeng ] [10400:21660] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 20:01:13.936] [info ] [nspeng ] [10400:21660] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051220011300.ncl' [2025-05-12 20:01:13.936] [error ] [nspeng ] [10400:21660] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051220011300.ncl [2025-05-12 20:01:13.937] [info ] [nspeng ] [10400:21660] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051220011300.ncl' [2025-05-12 20:01:13.937] [info ] [nspeng ] [10400:21660] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 20:01:13.937] [info ] [nspeng ] [10400:21660] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-12 20:05:05.019] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 20:05:05.019] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 20:05:05.019] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 20:05:05.032] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 20:05:05.033] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 20:05:05.034] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 20:05:05.035] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 20:05:05.035] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 20:05:05.035] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 20:05:05.036] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 20:05:05.036] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 20:05:05.050] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 20:05:05.051] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 20:05:05.052] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 20:05:05.053] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-12 20:05:05.053] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-12 20:05:05.054] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-12 20:05:05.058] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-12 20:05:05.062] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-12 20:05:05.066] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-12 20:05:05.069] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-12 20:05:05.073] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-12 20:05:05.076] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-12 20:05:05.080] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-12 20:05:05.080] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 20:05:05.080] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 20:05:05.095] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 20:05:05.096] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 20:05:05.097] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 20:05:05.097] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-12 20:05:05.098] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-12 20:05:05.098] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-12 20:05:05.099] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-12 20:05:05.099] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-12 20:05:05.113] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-12 20:05:05.114] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-12 20:05:05.114] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-12 20:05:05.115] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-12 20:05:05.120] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-12 20:05:05.124] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-12 20:05:05.128] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-12 20:05:05.132] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-12 20:05:05.136] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-12 20:05:05.139] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-12 20:05:05.140] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051220050500.ncl' [2025-05-12 20:05:05.140] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051220050500.ncl [2025-05-12 20:05:05.141] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051220050500.ncl' [2025-05-12 20:05:05.142] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-12 20:05:05.142] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-13 00:05:05.005] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 00:05:05.005] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:05:05.005] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:05:05.028] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:05:05.029] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:05:05.030] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:05:05.031] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 00:05:05.031] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 00:05:05.031] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 00:05:05.031] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:05:05.031] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:05:05.044] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:05:05.045] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:05:05.045] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:05:05.046] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 00:05:05.047] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 00:05:05.048] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 00:05:05.051] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 00:05:05.055] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-13 00:05:05.059] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-13 00:05:05.062] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-13 00:05:05.066] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-13 00:05:05.071] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-13 00:05:05.074] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-13 00:05:05.075] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:05:05.075] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:05:05.093] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:05:05.094] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:05:05.095] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:05:05.096] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 00:05:05.096] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 00:05:05.096] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 00:05:05.097] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:05:05.097] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:05:05.110] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:05:05.111] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:05:05.112] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:05:05.113] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-13 00:05:05.119] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-13 00:05:05.123] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-13 00:05:05.126] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-13 00:05:05.130] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-13 00:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-13 00:05:05.137] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-13 00:05:05.138] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051300050500.ncl' [2025-05-13 00:05:05.138] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051300050500.ncl [2025-05-13 00:05:05.139] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051300050500.ncl' [2025-05-13 00:05:05.139] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-13 00:05:05.139] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-13 00:44:56.795] [info ] [nspeng ] [10400:22516] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 00:44:56.795] [info ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:44:56.795] [warning] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:44:56.852] [error ] [nspeng ] [10400:22516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:44:56.854] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:44:56.855] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:44:56.856] [error ] [nspeng ] [10400:22516] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 00:44:56.859] [warning] [nspeng ] [10400:22516] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 00:44:56.859] [info ] [nspeng ] [10400:22516] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 00:44:56.859] [info ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:44:56.859] [warning] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:44:56.904] [error ] [nspeng ] [10400:22516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:44:56.904] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:44:56.905] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:44:56.907] [error ] [nspeng ] [10400:22516] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 00:44:56.908] [error ] [nspeng ] [10400:22516] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 00:44:56.909] [info ] [nspeng ] [10400:22516] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 00:44:56.919] [info ] [nspeng ] [10400:22516] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 00:44:56.919] [info ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:44:56.919] [warning] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:44:56.947] [error ] [nspeng ] [10400:22516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:44:56.948] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:44:56.949] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:44:56.951] [error ] [nspeng ] [10400:22516] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 00:44:56.952] [warning] [nspeng ] [10400:22516] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 00:44:56.952] [info ] [nspeng ] [10400:22516] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 00:44:56.952] [info ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:44:56.953] [warning] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:44:56.984] [error ] [nspeng ] [10400:22516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:44:56.985] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:44:56.986] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:44:56.987] [error ] [nspeng ] [10400:22516] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 00:44:56.988] [error ] [nspeng ] [10400:22516] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 00:44:56.989] [info ] [nspeng ] [10400:22516] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 00:44:56.995] [info ] [nspeng ] [10400:22516] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 00:44:56.999] [info ] [nspeng ] [10400:22516] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-13 00:44:57.004] [info ] [nspeng ] [10400:22516] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-13 00:44:57.008] [info ] [nspeng ] [10400:22516] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-13 00:44:57.012] [info ] [nspeng ] [10400:22516] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-13 00:44:57.017] [info ] [nspeng ] [10400:22516] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-13 00:44:57.021] [info ] [nspeng ] [10400:22516] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-13 00:44:57.022] [info ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:44:57.022] [warning] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:44:57.046] [error ] [nspeng ] [10400:22516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:44:57.047] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:44:57.048] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:44:57.049] [error ] [nspeng ] [10400:22516] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 00:44:57.050] [warning] [nspeng ] [10400:22516] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 00:44:57.050] [info ] [nspeng ] [10400:22516] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 00:44:57.051] [info ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:44:57.051] [warning] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:44:57.081] [error ] [nspeng ] [10400:22516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:44:57.082] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:44:57.083] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:44:57.084] [error ] [nspeng ] [10400:22516] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-13 00:44:57.090] [info ] [nspeng ] [10400:22516] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-13 00:44:57.096] [info ] [nspeng ] [10400:22516] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-13 00:44:57.101] [info ] [nspeng ] [10400:22516] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-13 00:44:57.106] [info ] [nspeng ] [10400:22516] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-13 00:44:57.111] [info ] [nspeng ] [10400:22516] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-13 00:44:57.116] [info ] [nspeng ] [10400:22516] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-13 00:44:57.117] [info ] [nspeng ] [10400:22516] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051300445600.ncl' [2025-05-13 00:44:57.117] [error ] [nspeng ] [10400:22516] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051300445600.ncl [2025-05-13 00:44:57.118] [info ] [nspeng ] [10400:22516] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051300445600.ncl' [2025-05-13 00:44:57.119] [info ] [nspeng ] [10400:22516] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-13 00:44:57.119] [info ] [nspeng ] [10400:22516] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-13 00:44:58.271] [info ] [nspeng ] [10400:16876] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 00:44:58.271] [info ] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:44:58.271] [warning] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:44:58.309] [error ] [nspeng ] [10400:16876] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:44:58.310] [error ] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:44:58.311] [error ] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:44:58.313] [error ] [nspeng ] [10400:16876] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 00:44:58.314] [warning] [nspeng ] [10400:16876] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 00:44:58.314] [info ] [nspeng ] [10400:16876] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 00:44:58.314] [info ] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:44:58.314] [warning] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:44:58.344] [error ] [nspeng ] [10400:16876] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:44:58.345] [error ] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:44:58.346] [error ] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:44:58.347] [error ] [nspeng ] [10400:16876] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 00:44:58.348] [error ] [nspeng ] [10400:16876] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 00:44:58.349] [info ] [nspeng ] [10400:16876] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 00:44:58.357] [info ] [nspeng ] [10400:19812] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 00:44:58.357] [info ] [nspeng ] [10400:19812] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:44:58.357] [warning] [nspeng ] [10400:19812] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:44:58.389] [error ] [nspeng ] [10400:19812] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:44:58.390] [error ] [nspeng ] [10400:19812] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:44:58.391] [error ] [nspeng ] [10400:19812] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:44:58.392] [error ] [nspeng ] [10400:19812] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 00:44:58.393] [warning] [nspeng ] [10400:19812] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 00:44:58.393] [info ] [nspeng ] [10400:19812] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 00:44:58.393] [info ] [nspeng ] [10400:19812] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:44:58.393] [warning] [nspeng ] [10400:19812] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:44:58.429] [error ] [nspeng ] [10400:19812] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:44:58.429] [error ] [nspeng ] [10400:19812] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:44:58.430] [error ] [nspeng ] [10400:19812] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:44:58.432] [error ] [nspeng ] [10400:19812] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 00:44:58.433] [error ] [nspeng ] [10400:19812] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 00:44:58.434] [info ] [nspeng ] [10400:19812] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 00:44:59.098] [info ] [nspeng ] [10400:15420] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 00:44:59.098] [info ] [nspeng ] [10400:15420] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:44:59.098] [warning] [nspeng ] [10400:15420] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:44:59.121] [error ] [nspeng ] [10400:15420] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:44:59.122] [error ] [nspeng ] [10400:15420] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:44:59.123] [error ] [nspeng ] [10400:15420] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:44:59.130] [error ] [nspeng ] [10400:15420] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 00:44:59.131] [warning] [nspeng ] [10400:15420] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 00:44:59.131] [info ] [nspeng ] [10400:15420] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 00:44:59.131] [info ] [nspeng ] [10400:15420] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:44:59.131] [warning] [nspeng ] [10400:15420] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:44:59.158] [error ] [nspeng ] [10400:15420] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:44:59.159] [error ] [nspeng ] [10400:15420] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:44:59.160] [error ] [nspeng ] [10400:15420] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:44:59.161] [error ] [nspeng ] [10400:15420] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 00:44:59.162] [error ] [nspeng ] [10400:15420] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 00:44:59.163] [info ] [nspeng ] [10400:15420] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 00:44:59.768] [info ] [nspeng ] [10400: 2780] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 00:44:59.770] [info ] [nspeng ] [10400: 2780] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:44:59.770] [warning] [nspeng ] [10400: 2780] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:44:59.813] [error ] [nspeng ] [10400: 2780] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:44:59.815] [error ] [nspeng ] [10400: 2780] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:44:59.816] [error ] [nspeng ] [10400: 2780] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:44:59.816] [error ] [nspeng ] [10400: 2780] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 00:44:59.818] [warning] [nspeng ] [10400: 2780] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 00:44:59.818] [info ] [nspeng ] [10400: 2780] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 00:44:59.818] [info ] [nspeng ] [10400: 2780] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:44:59.818] [warning] [nspeng ] [10400: 2780] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:44:59.841] [error ] [nspeng ] [10400: 2780] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:44:59.842] [error ] [nspeng ] [10400: 2780] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:44:59.842] [error ] [nspeng ] [10400: 2780] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:44:59.844] [error ] [nspeng ] [10400: 2780] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 00:44:59.845] [error ] [nspeng ] [10400: 2780] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 00:44:59.846] [info ] [nspeng ] [10400: 2780] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 00:45:12.004] [info ] [nspeng ] [10400:16876] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 00:45:12.004] [info ] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:45:12.004] [warning] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:45:12.025] [error ] [nspeng ] [10400:16876] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:45:12.026] [error ] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:45:12.026] [error ] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:45:12.027] [error ] [nspeng ] [10400:16876] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 00:45:12.028] [warning] [nspeng ] [10400:16876] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 00:45:12.029] [info ] [nspeng ] [10400:16876] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 00:45:12.029] [info ] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 00:45:12.029] [warning] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 00:45:12.044] [error ] [nspeng ] [10400:16876] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 00:45:12.045] [error ] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 00:45:12.046] [error ] [nspeng ] [10400:16876] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 00:45:12.046] [error ] [nspeng ] [10400:16876] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 00:45:12.047] [error ] [nspeng ] [10400:16876] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 00:45:12.047] [info ] [nspeng ] [10400:16876] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 02:18:17.306] [info ] [nspeng ] [10400: 4760] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 02:18:17.306] [info ] [nspeng ] [10400: 4760] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 02:18:17.306] [warning] [nspeng ] [10400: 4760] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 02:18:17.318] [error ] [nspeng ] [10400: 4760] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 02:18:17.318] [error ] [nspeng ] [10400: 4760] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 02:18:17.319] [error ] [nspeng ] [10400: 4760] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 02:18:17.320] [error ] [nspeng ] [10400: 4760] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 02:18:17.322] [warning] [nspeng ] [10400: 4760] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 02:18:17.322] [info ] [nspeng ] [10400: 4760] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 02:18:17.322] [info ] [nspeng ] [10400: 4760] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 02:18:17.322] [warning] [nspeng ] [10400: 4760] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 02:18:17.333] [error ] [nspeng ] [10400: 4760] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 02:18:17.334] [error ] [nspeng ] [10400: 4760] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 02:18:17.335] [error ] [nspeng ] [10400: 4760] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 02:18:17.335] [error ] [nspeng ] [10400: 4760] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 02:18:17.336] [error ] [nspeng ] [10400: 4760] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 02:18:17.338] [info ] [nspeng ] [10400: 4760] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 02:24:37.464] [info ] [nspeng ] [10400: 5324] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 02:24:37.464] [info ] [nspeng ] [10400: 5324] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 02:24:37.464] [warning] [nspeng ] [10400: 5324] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 02:24:37.487] [error ] [nspeng ] [10400: 5324] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 02:24:37.487] [error ] [nspeng ] [10400: 5324] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 02:24:37.488] [error ] [nspeng ] [10400: 5324] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 02:24:37.489] [error ] [nspeng ] [10400: 5324] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 02:24:37.489] [warning] [nspeng ] [10400: 5324] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 02:24:37.489] [info ] [nspeng ] [10400: 5324] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 02:24:37.490] [info ] [nspeng ] [10400: 5324] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 02:24:37.490] [warning] [nspeng ] [10400: 5324] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 02:24:37.502] [error ] [nspeng ] [10400: 5324] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 02:24:37.503] [error ] [nspeng ] [10400: 5324] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 02:24:37.503] [error ] [nspeng ] [10400: 5324] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 02:24:37.504] [error ] [nspeng ] [10400: 5324] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 02:24:37.505] [error ] [nspeng ] [10400: 5324] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 02:24:37.506] [info ] [nspeng ] [10400: 5324] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 02:33:16.403] [info ] [nspeng ] [10400:18044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 02:33:16.403] [info ] [nspeng ] [10400:18044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 02:33:16.403] [warning] [nspeng ] [10400:18044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 02:33:16.425] [error ] [nspeng ] [10400:18044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 02:33:16.430] [error ] [nspeng ] [10400:18044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 02:33:16.438] [error ] [nspeng ] [10400:18044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 02:33:16.443] [error ] [nspeng ] [10400:18044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 02:33:16.443] [warning] [nspeng ] [10400:18044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 02:33:16.444] [info ] [nspeng ] [10400:18044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 02:33:16.444] [info ] [nspeng ] [10400:18044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 02:33:16.444] [warning] [nspeng ] [10400:18044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 02:33:16.459] [error ] [nspeng ] [10400:18044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 02:33:16.460] [error ] [nspeng ] [10400:18044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 02:33:16.460] [error ] [nspeng ] [10400:18044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 02:33:16.461] [error ] [nspeng ] [10400:18044] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 02:33:16.462] [error ] [nspeng ] [10400:18044] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 02:33:16.462] [info ] [nspeng ] [10400:18044] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 02:37:31.614] [info ] [nspeng ] [10400:23692] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 02:37:31.614] [info ] [nspeng ] [10400:23692] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 02:37:31.614] [warning] [nspeng ] [10400:23692] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 02:37:31.634] [error ] [nspeng ] [10400:23692] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 02:37:31.643] [error ] [nspeng ] [10400:23692] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 02:37:31.648] [error ] [nspeng ] [10400:23692] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 02:37:31.649] [error ] [nspeng ] [10400:23692] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 02:37:31.650] [warning] [nspeng ] [10400:23692] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 02:37:31.650] [info ] [nspeng ] [10400:23692] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 02:37:31.650] [info ] [nspeng ] [10400:23692] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 02:37:31.650] [warning] [nspeng ] [10400:23692] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 02:37:31.662] [error ] [nspeng ] [10400:23692] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 02:37:31.663] [error ] [nspeng ] [10400:23692] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 02:37:31.664] [error ] [nspeng ] [10400:23692] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 02:37:31.665] [error ] [nspeng ] [10400:23692] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 02:37:31.665] [error ] [nspeng ] [10400:23692] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 02:37:31.666] [info ] [nspeng ] [10400:23692] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 03:34:07.004] [info ] [nspeng ] [10400:17592] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 03:34:07.004] [info ] [nspeng ] [10400:17592] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 03:34:07.004] [warning] [nspeng ] [10400:17592] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 03:34:07.017] [error ] [nspeng ] [10400:17592] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 03:34:07.017] [error ] [nspeng ] [10400:17592] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 03:34:07.018] [error ] [nspeng ] [10400:17592] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 03:34:07.020] [error ] [nspeng ] [10400:17592] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 03:34:07.020] [warning] [nspeng ] [10400:17592] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 03:34:07.020] [info ] [nspeng ] [10400:17592] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 03:34:07.020] [info ] [nspeng ] [10400:17592] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 03:34:07.020] [warning] [nspeng ] [10400:17592] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 03:34:07.032] [error ] [nspeng ] [10400:17592] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 03:34:07.033] [error ] [nspeng ] [10400:17592] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 03:34:07.033] [error ] [nspeng ] [10400:17592] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 03:34:07.034] [error ] [nspeng ] [10400:17592] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 03:34:07.035] [error ] [nspeng ] [10400:17592] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 03:34:07.036] [info ] [nspeng ] [10400:17592] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 04:05:05.008] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 04:05:05.008] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 04:05:05.008] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 04:05:05.029] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 04:05:05.039] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 04:05:05.040] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 04:05:05.041] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 04:05:05.041] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 04:05:05.041] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 04:05:05.041] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 04:05:05.041] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 04:05:05.053] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 04:05:05.053] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 04:05:05.054] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 04:05:05.055] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 04:05:05.056] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 04:05:05.057] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 04:05:05.060] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 04:05:05.063] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-13 04:05:05.067] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-13 04:05:05.070] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-13 04:05:05.075] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-13 04:05:05.078] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-13 04:05:05.081] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-13 04:05:05.081] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 04:05:05.081] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 04:05:05.092] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 04:05:05.093] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 04:05:05.094] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 04:05:05.095] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 04:05:05.095] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 04:05:05.096] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 04:05:05.096] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 04:05:05.096] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 04:05:05.107] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 04:05:05.107] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 04:05:05.108] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 04:05:05.109] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-13 04:05:05.114] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-13 04:05:05.118] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-13 04:05:05.121] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-13 04:05:05.124] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-13 04:05:05.128] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-13 04:05:05.132] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-13 04:05:05.133] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051304050500.ncl' [2025-05-13 04:05:05.133] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051304050500.ncl [2025-05-13 04:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051304050500.ncl' [2025-05-13 04:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-13 04:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-13 06:38:10.286] [info ] [nspeng ] [10400: 4352] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 06:38:10.286] [info ] [nspeng ] [10400: 4352] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 06:38:10.286] [warning] [nspeng ] [10400: 4352] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 06:38:10.299] [error ] [nspeng ] [10400: 4352] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 06:38:10.322] [error ] [nspeng ] [10400: 4352] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 06:38:10.323] [error ] [nspeng ] [10400: 4352] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 06:38:10.324] [error ] [nspeng ] [10400: 4352] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 06:38:10.325] [warning] [nspeng ] [10400: 4352] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 06:38:10.325] [info ] [nspeng ] [10400: 4352] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 06:38:10.325] [info ] [nspeng ] [10400: 4352] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 06:38:10.325] [warning] [nspeng ] [10400: 4352] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 06:38:10.337] [error ] [nspeng ] [10400: 4352] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 06:38:10.337] [error ] [nspeng ] [10400: 4352] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 06:38:10.338] [error ] [nspeng ] [10400: 4352] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 06:38:10.339] [error ] [nspeng ] [10400: 4352] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 06:38:10.340] [error ] [nspeng ] [10400: 4352] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 06:38:10.340] [info ] [nspeng ] [10400: 4352] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 08:05:05.024] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 08:05:05.024] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 08:05:05.024] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 08:05:05.036] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 08:05:05.038] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 08:05:05.038] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 08:05:05.039] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 08:05:05.040] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 08:05:05.040] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 08:05:05.040] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 08:05:05.040] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 08:05:05.053] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 08:05:05.053] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 08:05:05.054] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 08:05:05.055] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 08:05:05.055] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 08:05:05.057] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 08:05:05.060] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 08:05:05.064] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-13 08:05:05.067] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-13 08:05:05.070] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-13 08:05:05.074] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-13 08:05:05.078] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-13 08:05:05.081] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-13 08:05:05.081] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 08:05:05.081] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 08:05:05.094] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 08:05:05.094] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 08:05:05.095] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 08:05:05.096] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 08:05:05.097] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 08:05:05.097] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 08:05:05.097] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 08:05:05.097] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 08:05:05.109] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 08:05:05.109] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 08:05:05.110] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 08:05:05.111] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-13 08:05:05.116] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-13 08:05:05.120] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-13 08:05:05.124] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-13 08:05:05.127] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-13 08:05:05.130] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-13 08:05:05.133] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-13 08:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051308050500.ncl' [2025-05-13 08:05:05.134] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051308050500.ncl [2025-05-13 08:05:05.135] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051308050500.ncl' [2025-05-13 08:05:05.135] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-13 08:05:05.135] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-13 08:08:14.233] [info ] [nspeng ] [10400:16804] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 08:08:14.233] [info ] [nspeng ] [10400:16804] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 08:08:14.233] [warning] [nspeng ] [10400:16804] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 08:08:14.255] [error ] [nspeng ] [10400:16804] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 08:08:14.255] [error ] [nspeng ] [10400:16804] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 08:08:14.256] [error ] [nspeng ] [10400:16804] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 08:08:14.257] [error ] [nspeng ] [10400:16804] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 08:08:14.258] [warning] [nspeng ] [10400:16804] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 08:08:14.258] [info ] [nspeng ] [10400:16804] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 08:08:14.258] [info ] [nspeng ] [10400:16804] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 08:08:14.258] [warning] [nspeng ] [10400:16804] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 08:08:14.269] [error ] [nspeng ] [10400:16804] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 08:08:14.270] [error ] [nspeng ] [10400:16804] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 08:08:14.270] [error ] [nspeng ] [10400:16804] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 08:08:14.271] [error ] [nspeng ] [10400:16804] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 08:08:14.272] [error ] [nspeng ] [10400:16804] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 08:08:14.272] [info ] [nspeng ] [10400:16804] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 08:36:15.524] [info ] [nspeng ] [10400:13996] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 08:36:15.524] [info ] [nspeng ] [10400:13996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 08:36:15.524] [warning] [nspeng ] [10400:13996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 08:36:15.545] [error ] [nspeng ] [10400:13996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 08:36:15.566] [error ] [nspeng ] [10400:13996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 08:36:15.567] [error ] [nspeng ] [10400:13996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 08:36:15.568] [error ] [nspeng ] [10400:13996] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 08:36:15.569] [warning] [nspeng ] [10400:13996] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 08:36:15.569] [info ] [nspeng ] [10400:13996] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 08:36:15.569] [info ] [nspeng ] [10400:13996] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 08:36:15.569] [warning] [nspeng ] [10400:13996] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 08:36:15.581] [error ] [nspeng ] [10400:13996] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 08:36:15.581] [error ] [nspeng ] [10400:13996] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 08:36:15.582] [error ] [nspeng ] [10400:13996] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 08:36:15.583] [error ] [nspeng ] [10400:13996] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 08:36:15.583] [error ] [nspeng ] [10400:13996] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 08:36:15.585] [info ] [nspeng ] [10400:13996] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 12:05:05.014] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 12:05:05.014] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 12:05:05.014] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 12:05:05.038] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 12:05:05.038] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 12:05:05.039] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 12:05:05.040] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 12:05:05.041] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 12:05:05.041] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 12:05:05.041] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 12:05:05.041] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 12:05:05.054] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 12:05:05.054] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 12:05:05.055] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 12:05:05.056] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 12:05:05.057] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 12:05:05.058] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 12:05:05.062] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 12:05:05.066] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-13 12:05:05.069] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-13 12:05:05.073] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-13 12:05:05.077] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-13 12:05:05.080] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-13 12:05:05.083] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-13 12:05:05.083] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 12:05:05.083] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 12:05:05.095] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 12:05:05.095] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 12:05:05.096] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 12:05:05.097] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 12:05:05.098] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 12:05:05.098] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 12:05:05.098] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 12:05:05.098] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 12:05:05.110] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 12:05:05.111] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 12:05:05.112] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 12:05:05.112] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-13 12:05:05.118] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-13 12:05:05.120] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-13 12:05:05.124] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-13 12:05:05.127] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-13 12:05:05.130] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-13 12:05:05.133] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-13 12:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051312050500.ncl' [2025-05-13 12:05:05.134] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051312050500.ncl [2025-05-13 12:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051312050500.ncl' [2025-05-13 12:05:05.135] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-13 12:05:05.135] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-13 13:16:49.383] [info ] [nspeng ] [10400:15104] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 13:16:49.383] [info ] [nspeng ] [10400:15104] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 13:16:49.383] [warning] [nspeng ] [10400:15104] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 13:16:49.396] [error ] [nspeng ] [10400:15104] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 13:16:49.396] [error ] [nspeng ] [10400:15104] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 13:16:49.397] [error ] [nspeng ] [10400:15104] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 13:16:49.398] [error ] [nspeng ] [10400:15104] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 13:16:49.398] [warning] [nspeng ] [10400:15104] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 13:16:49.398] [info ] [nspeng ] [10400:15104] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 13:16:49.399] [info ] [nspeng ] [10400:15104] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 13:16:49.399] [warning] [nspeng ] [10400:15104] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 13:16:49.410] [error ] [nspeng ] [10400:15104] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 13:16:49.410] [error ] [nspeng ] [10400:15104] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 13:16:49.411] [error ] [nspeng ] [10400:15104] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 13:16:49.412] [error ] [nspeng ] [10400:15104] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 13:16:49.413] [error ] [nspeng ] [10400:15104] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 13:16:49.413] [info ] [nspeng ] [10400:15104] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 15:01:54.284] [info ] [nspeng ] [10400: 6044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 15:01:54.284] [info ] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 15:01:54.284] [warning] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 15:01:54.296] [error ] [nspeng ] [10400: 6044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 15:01:54.297] [error ] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 15:01:54.298] [error ] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 15:01:54.299] [error ] [nspeng ] [10400: 6044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 15:01:54.299] [warning] [nspeng ] [10400: 6044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 15:01:54.299] [info ] [nspeng ] [10400: 6044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 15:01:54.300] [info ] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 15:01:54.300] [warning] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 15:01:54.311] [error ] [nspeng ] [10400: 6044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 15:01:54.312] [error ] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 15:01:54.312] [error ] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 15:01:54.313] [error ] [nspeng ] [10400: 6044] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 15:01:54.314] [error ] [nspeng ] [10400: 6044] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 15:01:54.315] [info ] [nspeng ] [10400: 6044] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 15:01:54.461] [info ] [nspeng ] [10400: 6044] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 15:01:54.461] [info ] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 15:01:54.461] [warning] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 15:01:54.475] [error ] [nspeng ] [10400: 6044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 15:01:54.475] [error ] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 15:01:54.476] [error ] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 15:01:54.477] [error ] [nspeng ] [10400: 6044] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 15:01:54.478] [warning] [nspeng ] [10400: 6044] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 15:01:54.478] [info ] [nspeng ] [10400: 6044] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 15:01:54.478] [info ] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 15:01:54.478] [warning] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 15:01:54.490] [error ] [nspeng ] [10400: 6044] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 15:01:54.491] [error ] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 15:01:54.491] [error ] [nspeng ] [10400: 6044] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 15:01:54.492] [error ] [nspeng ] [10400: 6044] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 15:01:54.493] [error ] [nspeng ] [10400: 6044] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 15:01:54.494] [info ] [nspeng ] [10400: 6044] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 16:05:05.007] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 16:05:05.007] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 16:05:05.007] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 16:05:05.026] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 16:05:05.026] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 16:05:05.027] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 16:05:05.028] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 16:05:05.028] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 16:05:05.029] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 16:05:05.029] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 16:05:05.029] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 16:05:05.041] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 16:05:05.041] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 16:05:05.042] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 16:05:05.043] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 16:05:05.044] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 16:05:05.044] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 16:05:05.048] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 16:05:05.052] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-13 16:05:05.056] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-13 16:05:05.058] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-13 16:05:05.061] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-13 16:05:05.064] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-13 16:05:05.068] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-13 16:05:05.068] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 16:05:05.068] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 16:05:05.081] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 16:05:05.082] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 16:05:05.082] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 16:05:05.083] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 16:05:05.084] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 16:05:05.084] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 16:05:05.084] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 16:05:05.084] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 16:05:05.097] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 16:05:05.097] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 16:05:05.098] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 16:05:05.099] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-13 16:05:05.104] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-13 16:05:05.108] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-13 16:05:05.112] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-13 16:05:05.115] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-13 16:05:05.118] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-13 16:05:05.120] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-13 16:05:05.121] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051316050500.ncl' [2025-05-13 16:05:05.121] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051316050500.ncl [2025-05-13 16:05:05.122] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051316050500.ncl' [2025-05-13 16:05:05.122] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-13 16:05:05.122] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-13 17:08:42.462] [info ] [nspeng ] [10400:18256] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 17:08:42.462] [info ] [nspeng ] [10400:18256] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 17:08:42.462] [warning] [nspeng ] [10400:18256] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 17:08:42.475] [error ] [nspeng ] [10400:18256] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 17:08:42.476] [error ] [nspeng ] [10400:18256] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 17:08:42.477] [error ] [nspeng ] [10400:18256] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 17:08:42.478] [error ] [nspeng ] [10400:18256] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 17:08:42.479] [warning] [nspeng ] [10400:18256] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 17:08:42.479] [info ] [nspeng ] [10400:18256] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 17:08:42.479] [info ] [nspeng ] [10400:18256] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 17:08:42.479] [warning] [nspeng ] [10400:18256] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 17:08:42.492] [error ] [nspeng ] [10400:18256] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 17:08:42.493] [error ] [nspeng ] [10400:18256] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 17:08:42.494] [error ] [nspeng ] [10400:18256] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 17:08:42.494] [error ] [nspeng ] [10400:18256] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 17:08:42.495] [error ] [nspeng ] [10400:18256] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 17:08:42.496] [info ] [nspeng ] [10400:18256] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 20:05:05.025] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 20:05:05.025] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 20:05:05.026] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 20:05:05.038] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 20:05:05.042] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 20:05:05.052] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 20:05:05.054] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 20:05:05.055] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 20:05:05.055] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 20:05:05.055] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 20:05:05.055] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 20:05:05.067] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 20:05:05.067] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 20:05:05.068] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 20:05:05.069] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 20:05:05.070] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 20:05:05.071] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-13 20:05:05.074] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 20:05:05.077] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-13 20:05:05.080] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-13 20:05:05.084] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-13 20:05:05.087] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-13 20:05:05.090] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-13 20:05:05.093] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-13 20:05:05.093] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 20:05:05.093] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 20:05:05.105] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 20:05:05.105] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 20:05:05.106] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 20:05:05.107] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 20:05:05.108] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 20:05:05.108] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 20:05:05.108] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 20:05:05.108] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 20:05:05.120] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 20:05:05.121] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 20:05:05.122] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 20:05:05.122] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-13 20:05:05.127] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-13 20:05:05.130] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-13 20:05:05.133] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-13 20:05:05.137] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-13 20:05:05.141] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-13 20:05:05.144] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-13 20:05:05.145] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051320050500.ncl' [2025-05-13 20:05:05.145] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051320050500.ncl [2025-05-13 20:05:05.145] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051320050500.ncl' [2025-05-13 20:05:05.146] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-13 20:05:05.146] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-13 21:47:24.281] [info ] [nspeng ] [10400:11108] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-13 21:47:24.281] [info ] [nspeng ] [10400:11108] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 21:47:24.281] [warning] [nspeng ] [10400:11108] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 21:47:24.302] [error ] [nspeng ] [10400:11108] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 21:47:24.309] [error ] [nspeng ] [10400:11108] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 21:47:24.310] [error ] [nspeng ] [10400:11108] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 21:47:24.311] [error ] [nspeng ] [10400:11108] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-13 21:47:24.312] [warning] [nspeng ] [10400:11108] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-13 21:47:24.312] [info ] [nspeng ] [10400:11108] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-13 21:47:24.312] [info ] [nspeng ] [10400:11108] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-13 21:47:24.312] [warning] [nspeng ] [10400:11108] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-13 21:47:24.334] [error ] [nspeng ] [10400:11108] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-13 21:47:24.335] [error ] [nspeng ] [10400:11108] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-13 21:47:24.336] [error ] [nspeng ] [10400:11108] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-13 21:47:24.337] [error ] [nspeng ] [10400:11108] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-13 21:47:24.338] [error ] [nspeng ] [10400:11108] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-13 21:47:24.339] [info ] [nspeng ] [10400:11108] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 00:05:05.027] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 00:05:05.027] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 00:05:05.027] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 00:05:05.039] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 00:05:05.040] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 00:05:05.041] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 00:05:05.042] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 00:05:05.043] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 00:05:05.043] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 00:05:05.043] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 00:05:05.043] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 00:05:05.055] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 00:05:05.055] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 00:05:05.056] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 00:05:05.057] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 00:05:05.057] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 00:05:05.058] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 00:05:05.061] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 00:05:05.065] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-14 00:05:05.068] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-14 00:05:05.072] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-14 00:05:05.075] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-14 00:05:05.079] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-14 00:05:05.082] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-14 00:05:05.082] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 00:05:05.082] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 00:05:05.094] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 00:05:05.095] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 00:05:05.096] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 00:05:05.096] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 00:05:05.097] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 00:05:05.097] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 00:05:05.097] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 00:05:05.097] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 00:05:05.109] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 00:05:05.109] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 00:05:05.110] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 00:05:05.111] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-14 00:05:05.115] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-14 00:05:05.118] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-14 00:05:05.121] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-14 00:05:05.125] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-14 00:05:05.128] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-14 00:05:05.132] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-14 00:05:05.133] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051400050500.ncl' [2025-05-14 00:05:05.133] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051400050500.ncl [2025-05-14 00:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051400050500.ncl' [2025-05-14 00:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-14 00:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-14 02:18:18.294] [info ] [nspeng ] [10400:24464] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 02:18:18.294] [info ] [nspeng ] [10400:24464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 02:18:18.294] [warning] [nspeng ] [10400:24464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 02:18:18.307] [error ] [nspeng ] [10400:24464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 02:18:18.308] [error ] [nspeng ] [10400:24464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 02:18:18.308] [error ] [nspeng ] [10400:24464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 02:18:18.309] [error ] [nspeng ] [10400:24464] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 02:18:18.310] [warning] [nspeng ] [10400:24464] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 02:18:18.310] [info ] [nspeng ] [10400:24464] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 02:18:18.310] [info ] [nspeng ] [10400:24464] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 02:18:18.310] [warning] [nspeng ] [10400:24464] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 02:18:18.322] [error ] [nspeng ] [10400:24464] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 02:18:18.322] [error ] [nspeng ] [10400:24464] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 02:18:18.323] [error ] [nspeng ] [10400:24464] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 02:18:18.324] [error ] [nspeng ] [10400:24464] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 02:18:18.325] [error ] [nspeng ] [10400:24464] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 02:18:18.325] [info ] [nspeng ] [10400:24464] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 02:24:37.456] [info ] [nspeng ] [10400:10184] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 02:24:37.456] [info ] [nspeng ] [10400:10184] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 02:24:37.456] [warning] [nspeng ] [10400:10184] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 02:24:37.482] [error ] [nspeng ] [10400:10184] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 02:24:37.482] [error ] [nspeng ] [10400:10184] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 02:24:37.483] [error ] [nspeng ] [10400:10184] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 02:24:37.484] [error ] [nspeng ] [10400:10184] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 02:24:37.485] [warning] [nspeng ] [10400:10184] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 02:24:37.485] [info ] [nspeng ] [10400:10184] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 02:24:37.485] [info ] [nspeng ] [10400:10184] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 02:24:37.485] [warning] [nspeng ] [10400:10184] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 02:24:37.512] [error ] [nspeng ] [10400:10184] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 02:24:37.512] [error ] [nspeng ] [10400:10184] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 02:24:37.513] [error ] [nspeng ] [10400:10184] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 02:24:37.514] [error ] [nspeng ] [10400:10184] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 02:24:37.515] [error ] [nspeng ] [10400:10184] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 02:24:37.515] [info ] [nspeng ] [10400:10184] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 02:33:18.587] [info ] [nspeng ] [10400:23564] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 02:33:18.587] [info ] [nspeng ] [10400:23564] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 02:33:18.587] [warning] [nspeng ] [10400:23564] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 02:33:18.599] [error ] [nspeng ] [10400:23564] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 02:33:18.599] [error ] [nspeng ] [10400:23564] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 02:33:18.600] [error ] [nspeng ] [10400:23564] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 02:33:18.601] [error ] [nspeng ] [10400:23564] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 02:33:18.602] [warning] [nspeng ] [10400:23564] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 02:33:18.602] [info ] [nspeng ] [10400:23564] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 02:33:18.602] [info ] [nspeng ] [10400:23564] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 02:33:18.602] [warning] [nspeng ] [10400:23564] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 02:33:18.613] [error ] [nspeng ] [10400:23564] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 02:33:18.614] [error ] [nspeng ] [10400:23564] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 02:33:18.614] [error ] [nspeng ] [10400:23564] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 02:33:18.616] [error ] [nspeng ] [10400:23564] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 02:33:18.616] [error ] [nspeng ] [10400:23564] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 02:33:18.617] [info ] [nspeng ] [10400:23564] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 02:39:32.721] [info ] [nspeng ] [10400: 1716] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 02:39:32.721] [info ] [nspeng ] [10400: 1716] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 02:39:32.721] [warning] [nspeng ] [10400: 1716] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 02:39:32.732] [error ] [nspeng ] [10400: 1716] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 02:39:32.749] [error ] [nspeng ] [10400: 1716] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 02:39:32.749] [error ] [nspeng ] [10400: 1716] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 02:39:32.750] [error ] [nspeng ] [10400: 1716] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 02:39:32.751] [warning] [nspeng ] [10400: 1716] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 02:39:32.751] [info ] [nspeng ] [10400: 1716] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 02:39:32.751] [info ] [nspeng ] [10400: 1716] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 02:39:32.751] [warning] [nspeng ] [10400: 1716] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 02:39:32.762] [error ] [nspeng ] [10400: 1716] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 02:39:32.763] [error ] [nspeng ] [10400: 1716] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 02:39:32.764] [error ] [nspeng ] [10400: 1716] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 02:39:32.764] [error ] [nspeng ] [10400: 1716] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 02:39:32.765] [error ] [nspeng ] [10400: 1716] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 02:39:32.766] [info ] [nspeng ] [10400: 1716] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 03:39:08.716] [info ] [nspeng ] [10400: 1632] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 03:39:08.716] [info ] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 03:39:08.716] [warning] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 03:39:08.728] [error ] [nspeng ] [10400: 1632] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 03:39:08.729] [error ] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 03:39:08.730] [error ] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 03:39:08.731] [error ] [nspeng ] [10400: 1632] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 03:39:08.732] [warning] [nspeng ] [10400: 1632] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 03:39:08.732] [info ] [nspeng ] [10400: 1632] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 03:39:08.732] [info ] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 03:39:08.732] [warning] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 03:39:08.745] [error ] [nspeng ] [10400: 1632] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 03:39:08.745] [error ] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 03:39:08.746] [error ] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 03:39:08.747] [error ] [nspeng ] [10400: 1632] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 03:39:08.748] [error ] [nspeng ] [10400: 1632] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 03:39:08.749] [info ] [nspeng ] [10400: 1632] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 04:05:05.008] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 04:05:05.009] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 04:05:05.009] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 04:05:05.021] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 04:05:05.022] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 04:05:05.022] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 04:05:05.023] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 04:05:05.024] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 04:05:05.024] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 04:05:05.024] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 04:05:05.024] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 04:05:05.037] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 04:05:05.037] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 04:05:05.038] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 04:05:05.039] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 04:05:05.040] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 04:05:05.040] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 04:05:05.044] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 04:05:05.047] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-14 04:05:05.050] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-14 04:05:05.053] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-14 04:05:05.056] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-14 04:05:05.060] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-14 04:05:05.062] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-14 04:05:05.063] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 04:05:05.063] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 04:05:05.075] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 04:05:05.075] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 04:05:05.076] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 04:05:05.078] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 04:05:05.078] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 04:05:05.078] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 04:05:05.078] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 04:05:05.078] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 04:05:05.091] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 04:05:05.092] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 04:05:05.093] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 04:05:05.094] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-14 04:05:05.098] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-14 04:05:05.102] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-14 04:05:05.106] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-14 04:05:05.109] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-14 04:05:05.112] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-14 04:05:05.116] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-14 04:05:05.117] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051404050500.ncl' [2025-05-14 04:05:05.117] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051404050500.ncl [2025-05-14 04:05:05.118] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051404050500.ncl' [2025-05-14 04:05:05.118] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-14 04:05:05.118] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-14 08:05:05.021] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 08:05:05.021] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 08:05:05.022] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 08:05:05.034] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 08:05:05.035] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 08:05:05.036] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 08:05:05.036] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 08:05:05.038] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 08:05:05.038] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 08:05:05.038] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 08:05:05.038] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 08:05:05.050] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 08:05:05.050] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 08:05:05.051] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 08:05:05.052] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 08:05:05.053] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 08:05:05.053] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 08:05:05.057] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 08:05:05.061] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-14 08:05:05.064] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-14 08:05:05.067] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-14 08:05:05.070] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-14 08:05:05.073] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-14 08:05:05.077] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-14 08:05:05.077] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 08:05:05.077] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 08:05:05.089] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 08:05:05.090] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 08:05:05.090] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 08:05:05.091] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 08:05:05.092] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 08:05:05.092] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 08:05:05.092] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 08:05:05.092] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 08:05:05.103] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 08:05:05.104] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 08:05:05.105] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 08:05:05.106] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-14 08:05:05.110] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-14 08:05:05.114] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-14 08:05:05.117] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-14 08:05:05.121] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-14 08:05:05.124] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-14 08:05:05.128] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-14 08:05:05.129] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051408050500.ncl' [2025-05-14 08:05:05.129] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051408050500.ncl [2025-05-14 08:05:05.130] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051408050500.ncl' [2025-05-14 08:05:05.130] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-14 08:05:05.130] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-14 08:09:14.902] [info ] [nspeng ] [10400:22348] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 08:09:14.902] [info ] [nspeng ] [10400:22348] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 08:09:14.902] [warning] [nspeng ] [10400:22348] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 08:09:14.914] [error ] [nspeng ] [10400:22348] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 08:09:14.914] [error ] [nspeng ] [10400:22348] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 08:09:14.915] [error ] [nspeng ] [10400:22348] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 08:09:14.916] [error ] [nspeng ] [10400:22348] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 08:09:14.917] [warning] [nspeng ] [10400:22348] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 08:09:14.917] [info ] [nspeng ] [10400:22348] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 08:09:14.917] [info ] [nspeng ] [10400:22348] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 08:09:14.917] [warning] [nspeng ] [10400:22348] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 08:09:14.929] [error ] [nspeng ] [10400:22348] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 08:09:14.929] [error ] [nspeng ] [10400:22348] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 08:09:14.930] [error ] [nspeng ] [10400:22348] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 08:09:14.931] [error ] [nspeng ] [10400:22348] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 08:09:14.931] [error ] [nspeng ] [10400:22348] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 08:09:14.933] [info ] [nspeng ] [10400:22348] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 08:39:17.283] [info ] [nspeng ] [10400:22780] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 08:39:17.284] [info ] [nspeng ] [10400:22780] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 08:39:17.284] [warning] [nspeng ] [10400:22780] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 08:39:17.296] [error ] [nspeng ] [10400:22780] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 08:39:17.296] [error ] [nspeng ] [10400:22780] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 08:39:17.297] [error ] [nspeng ] [10400:22780] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 08:39:17.298] [error ] [nspeng ] [10400:22780] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 08:39:17.299] [warning] [nspeng ] [10400:22780] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 08:39:17.299] [info ] [nspeng ] [10400:22780] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 08:39:17.299] [info ] [nspeng ] [10400:22780] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 08:39:17.299] [warning] [nspeng ] [10400:22780] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 08:39:17.311] [error ] [nspeng ] [10400:22780] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 08:39:17.311] [error ] [nspeng ] [10400:22780] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 08:39:17.312] [error ] [nspeng ] [10400:22780] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 08:39:17.313] [error ] [nspeng ] [10400:22780] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 08:39:17.313] [error ] [nspeng ] [10400:22780] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 08:39:17.314] [info ] [nspeng ] [10400:22780] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 09:13:48.278] [info ] [nspeng ] [10400:19208] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 09:13:48.278] [info ] [nspeng ] [10400:19208] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 09:13:48.278] [warning] [nspeng ] [10400:19208] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 09:13:48.292] [error ] [nspeng ] [10400:19208] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 09:13:48.293] [error ] [nspeng ] [10400:19208] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 09:13:48.294] [error ] [nspeng ] [10400:19208] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 09:13:48.294] [error ] [nspeng ] [10400:19208] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 09:13:48.295] [warning] [nspeng ] [10400:19208] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 09:13:48.295] [info ] [nspeng ] [10400:19208] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 09:13:48.295] [info ] [nspeng ] [10400:19208] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 09:13:48.295] [warning] [nspeng ] [10400:19208] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 09:13:48.309] [error ] [nspeng ] [10400:19208] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 09:13:48.309] [error ] [nspeng ] [10400:19208] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 09:13:48.310] [error ] [nspeng ] [10400:19208] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 09:13:48.311] [error ] [nspeng ] [10400:19208] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 09:13:48.312] [error ] [nspeng ] [10400:19208] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 09:13:48.312] [info ] [nspeng ] [10400:19208] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 11:25:27.724] [info ] [nspeng ] [10400:19016] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 11:25:27.724] [info ] [nspeng ] [10400:19016] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 11:25:27.724] [warning] [nspeng ] [10400:19016] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 11:25:27.736] [error ] [nspeng ] [10400:19016] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 11:25:27.737] [error ] [nspeng ] [10400:19016] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 11:25:27.737] [error ] [nspeng ] [10400:19016] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 11:25:27.738] [error ] [nspeng ] [10400:19016] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 11:25:27.739] [warning] [nspeng ] [10400:19016] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 11:25:27.739] [info ] [nspeng ] [10400:19016] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 11:25:27.739] [info ] [nspeng ] [10400:19016] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 11:25:27.739] [warning] [nspeng ] [10400:19016] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 11:25:27.751] [error ] [nspeng ] [10400:19016] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 11:25:27.751] [error ] [nspeng ] [10400:19016] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 11:25:27.752] [error ] [nspeng ] [10400:19016] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 11:25:27.753] [error ] [nspeng ] [10400:19016] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 11:25:27.753] [error ] [nspeng ] [10400:19016] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 11:25:27.754] [info ] [nspeng ] [10400:19016] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 12:05:05.011] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 12:05:05.011] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 12:05:05.011] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 12:05:05.032] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 12:05:05.034] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 12:05:05.034] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 12:05:05.035] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 12:05:05.036] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 12:05:05.036] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 12:05:05.036] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 12:05:05.036] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 12:05:05.049] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 12:05:05.050] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 12:05:05.050] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 12:05:05.051] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 12:05:05.052] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 12:05:05.052] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 12:05:05.056] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 12:05:05.059] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-14 12:05:05.063] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-14 12:05:05.066] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-14 12:05:05.070] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-14 12:05:05.073] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-14 12:05:05.076] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-14 12:05:05.076] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 12:05:05.076] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 12:05:05.089] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 12:05:05.089] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 12:05:05.090] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 12:05:05.091] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 12:05:05.091] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 12:05:05.091] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 12:05:05.092] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 12:05:05.092] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 12:05:05.104] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 12:05:05.104] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 12:05:05.105] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 12:05:05.106] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-14 12:05:05.110] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-14 12:05:05.113] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-14 12:05:05.117] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-14 12:05:05.120] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-14 12:05:05.123] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-14 12:05:05.125] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-14 12:05:05.126] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051412050500.ncl' [2025-05-14 12:05:05.126] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051412050500.ncl [2025-05-14 12:05:05.127] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051412050500.ncl' [2025-05-14 12:05:05.127] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-14 12:05:05.127] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-14 16:05:05.021] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 16:05:05.021] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 16:05:05.021] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 16:05:05.034] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 16:05:05.035] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 16:05:05.036] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 16:05:05.037] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 16:05:05.038] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 16:05:05.038] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 16:05:05.038] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 16:05:05.038] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 16:05:05.050] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 16:05:05.051] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 16:05:05.052] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 16:05:05.052] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 16:05:05.053] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 16:05:05.054] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 16:05:05.058] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 16:05:05.062] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-14 16:05:05.065] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-14 16:05:05.069] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-14 16:05:05.072] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-14 16:05:05.075] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-14 16:05:05.078] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-14 16:05:05.079] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 16:05:05.079] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 16:05:05.091] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 16:05:05.091] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 16:05:05.092] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 16:05:05.093] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 16:05:05.094] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 16:05:05.094] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 16:05:05.094] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 16:05:05.094] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 16:05:05.106] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 16:05:05.106] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 16:05:05.107] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 16:05:05.108] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-14 16:05:05.112] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-14 16:05:05.115] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-14 16:05:05.122] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-14 16:05:05.126] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-14 16:05:05.129] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-14 16:05:05.132] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-14 16:05:05.133] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051416050500.ncl' [2025-05-14 16:05:05.133] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051416050500.ncl [2025-05-14 16:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051416050500.ncl' [2025-05-14 16:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-14 16:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-14 16:05:40.263] [info ] [nspeng ] [10400: 1632] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 16:05:40.263] [info ] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 16:05:40.263] [warning] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 16:05:40.279] [error ] [nspeng ] [10400: 1632] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 16:05:40.280] [error ] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 16:05:40.281] [error ] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 16:05:40.282] [error ] [nspeng ] [10400: 1632] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 16:05:40.283] [warning] [nspeng ] [10400: 1632] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 16:05:40.283] [info ] [nspeng ] [10400: 1632] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 16:05:40.283] [info ] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 16:05:40.283] [warning] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 16:05:40.294] [error ] [nspeng ] [10400: 1632] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 16:05:40.294] [error ] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 16:05:40.295] [error ] [nspeng ] [10400: 1632] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 16:05:40.296] [error ] [nspeng ] [10400: 1632] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 16:05:40.297] [error ] [nspeng ] [10400: 1632] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 16:05:40.297] [info ] [nspeng ] [10400: 1632] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 19:05:47.627] [info ] [nspeng ] [10400:23680] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 19:05:47.627] [info ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 19:05:47.627] [warning] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 19:05:47.654] [error ] [nspeng ] [10400:23680] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 19:05:47.655] [error ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 19:05:47.655] [error ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 19:05:47.656] [error ] [nspeng ] [10400:23680] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 19:05:47.657] [warning] [nspeng ] [10400:23680] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 19:05:47.657] [info ] [nspeng ] [10400:23680] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 19:05:47.657] [info ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 19:05:47.657] [warning] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 19:05:47.670] [error ] [nspeng ] [10400:23680] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 19:05:47.671] [error ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 19:05:47.671] [error ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 19:05:47.672] [error ] [nspeng ] [10400:23680] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 19:05:47.672] [error ] [nspeng ] [10400:23680] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 19:05:47.673] [info ] [nspeng ] [10400:23680] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 19:05:47.677] [info ] [nspeng ] [10400:23680] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 19:05:47.677] [info ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 19:05:47.677] [warning] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 19:05:47.692] [error ] [nspeng ] [10400:23680] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 19:05:47.692] [error ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 19:05:47.694] [error ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 19:05:47.694] [error ] [nspeng ] [10400:23680] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 19:05:47.695] [warning] [nspeng ] [10400:23680] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 19:05:47.695] [info ] [nspeng ] [10400:23680] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 19:05:47.695] [info ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 19:05:47.695] [warning] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 19:05:47.707] [error ] [nspeng ] [10400:23680] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 19:05:47.708] [error ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 19:05:47.708] [error ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 19:05:47.709] [error ] [nspeng ] [10400:23680] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 19:05:47.710] [error ] [nspeng ] [10400:23680] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 19:05:47.711] [info ] [nspeng ] [10400:23680] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 19:05:47.715] [info ] [nspeng ] [10400:23680] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 19:05:47.719] [info ] [nspeng ] [10400:23680] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-14 19:05:47.723] [info ] [nspeng ] [10400:23680] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-14 19:05:47.727] [info ] [nspeng ] [10400:23680] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-14 19:05:47.731] [info ] [nspeng ] [10400:23680] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-14 19:05:47.736] [info ] [nspeng ] [10400:23680] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-14 19:05:47.739] [info ] [nspeng ] [10400:23680] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-14 19:05:47.740] [info ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 19:05:47.740] [warning] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 19:05:47.752] [error ] [nspeng ] [10400:23680] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 19:05:47.753] [error ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 19:05:47.754] [error ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 19:05:47.754] [error ] [nspeng ] [10400:23680] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 19:05:47.755] [warning] [nspeng ] [10400:23680] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 19:05:47.755] [info ] [nspeng ] [10400:23680] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 19:05:47.756] [info ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 19:05:47.756] [warning] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 19:05:47.771] [error ] [nspeng ] [10400:23680] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 19:05:47.772] [error ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 19:05:47.772] [error ] [nspeng ] [10400:23680] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 19:05:47.773] [error ] [nspeng ] [10400:23680] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-14 19:05:47.778] [info ] [nspeng ] [10400:23680] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-14 19:05:47.782] [info ] [nspeng ] [10400:23680] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-14 19:05:47.786] [info ] [nspeng ] [10400:23680] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-14 19:05:47.789] [info ] [nspeng ] [10400:23680] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-14 19:05:47.792] [info ] [nspeng ] [10400:23680] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-14 19:05:47.795] [info ] [nspeng ] [10400:23680] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-14 19:05:47.796] [info ] [nspeng ] [10400:23680] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051419054700.ncl' [2025-05-14 19:05:47.796] [error ] [nspeng ] [10400:23680] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051419054700.ncl [2025-05-14 19:05:47.797] [info ] [nspeng ] [10400:23680] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051419054700.ncl' [2025-05-14 19:05:47.797] [info ] [nspeng ] [10400:23680] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-14 19:05:47.798] [info ] [nspeng ] [10400:23680] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-14 20:05:05.012] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 20:05:05.013] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 20:05:05.013] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 20:05:05.039] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 20:05:05.051] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 20:05:05.056] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 20:05:05.057] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 20:05:05.058] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 20:05:05.058] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 20:05:05.058] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 20:05:05.059] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 20:05:05.071] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 20:05:05.071] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 20:05:05.072] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 20:05:05.073] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 20:05:05.074] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 20:05:05.074] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 20:05:05.078] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 20:05:05.082] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-14 20:05:05.085] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-14 20:05:05.089] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-14 20:05:05.093] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-14 20:05:05.096] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-14 20:05:05.100] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-14 20:05:05.100] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 20:05:05.100] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 20:05:05.113] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 20:05:05.114] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 20:05:05.115] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 20:05:05.116] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 20:05:05.117] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 20:05:05.117] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 20:05:05.117] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 20:05:05.117] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 20:05:05.131] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 20:05:05.132] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 20:05:05.133] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 20:05:05.133] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-14 20:05:05.138] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-14 20:05:05.143] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-14 20:05:05.146] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-14 20:05:05.150] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-14 20:05:05.153] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-14 20:05:05.156] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-14 20:05:05.157] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051420050500.ncl' [2025-05-14 20:05:05.158] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051420050500.ncl [2025-05-14 20:05:05.158] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051420050500.ncl' [2025-05-14 20:05:05.159] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-14 20:05:05.159] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-14 20:09:54.270] [info ] [nspeng ] [10400:22080] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 20:09:54.270] [info ] [nspeng ] [10400:22080] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 20:09:54.270] [warning] [nspeng ] [10400:22080] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 20:09:54.285] [error ] [nspeng ] [10400:22080] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 20:09:54.288] [error ] [nspeng ] [10400:22080] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 20:09:54.289] [error ] [nspeng ] [10400:22080] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 20:09:54.289] [error ] [nspeng ] [10400:22080] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 20:09:54.290] [warning] [nspeng ] [10400:22080] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 20:09:54.290] [info ] [nspeng ] [10400:22080] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 20:09:54.290] [info ] [nspeng ] [10400:22080] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 20:09:54.290] [warning] [nspeng ] [10400:22080] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 20:09:54.302] [error ] [nspeng ] [10400:22080] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 20:09:54.303] [error ] [nspeng ] [10400:22080] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 20:09:54.304] [error ] [nspeng ] [10400:22080] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 20:09:54.305] [error ] [nspeng ] [10400:22080] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 20:09:54.305] [error ] [nspeng ] [10400:22080] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 20:09:54.306] [info ] [nspeng ] [10400:22080] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-14 22:04:14.095] [info ] [nspeng ] [10400:10016] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-14 22:04:14.095] [info ] [nspeng ] [10400:10016] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 22:04:14.095] [warning] [nspeng ] [10400:10016] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 22:04:14.109] [error ] [nspeng ] [10400:10016] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 22:04:14.110] [error ] [nspeng ] [10400:10016] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 22:04:14.111] [error ] [nspeng ] [10400:10016] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 22:04:14.112] [error ] [nspeng ] [10400:10016] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-14 22:04:14.113] [warning] [nspeng ] [10400:10016] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-14 22:04:14.113] [info ] [nspeng ] [10400:10016] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-14 22:04:14.113] [info ] [nspeng ] [10400:10016] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-14 22:04:14.113] [warning] [nspeng ] [10400:10016] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-14 22:04:14.127] [error ] [nspeng ] [10400:10016] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-14 22:04:14.129] [error ] [nspeng ] [10400:10016] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-14 22:04:14.129] [error ] [nspeng ] [10400:10016] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-14 22:04:14.130] [error ] [nspeng ] [10400:10016] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-14 22:04:14.131] [error ] [nspeng ] [10400:10016] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-14 22:04:14.132] [info ] [nspeng ] [10400:10016] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 00:05:05.014] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 00:05:05.014] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 00:05:05.014] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 00:05:05.029] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 00:05:05.030] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 00:05:05.032] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 00:05:05.033] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 00:05:05.033] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 00:05:05.033] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 00:05:05.034] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 00:05:05.034] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 00:05:05.047] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 00:05:05.048] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 00:05:05.049] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 00:05:05.050] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 00:05:05.050] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 00:05:05.052] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 00:05:05.055] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 00:05:05.059] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-15 00:05:05.063] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-15 00:05:05.067] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-15 00:05:05.070] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-15 00:05:05.075] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-15 00:05:05.079] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-15 00:05:05.079] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 00:05:05.079] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 00:05:05.095] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 00:05:05.095] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 00:05:05.098] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 00:05:05.099] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 00:05:05.099] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 00:05:05.100] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 00:05:05.100] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 00:05:05.100] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 00:05:05.115] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 00:05:05.116] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 00:05:05.116] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 00:05:05.117] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-15 00:05:05.122] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-15 00:05:05.126] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-15 00:05:05.129] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-15 00:05:05.137] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-15 00:05:05.141] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-15 00:05:05.144] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-15 00:05:05.145] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051500050500.ncl' [2025-05-15 00:05:05.145] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051500050500.ncl [2025-05-15 00:05:05.146] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051500050500.ncl' [2025-05-15 00:05:05.146] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-15 00:05:05.146] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-15 00:38:28.160] [info ] [nspeng ] [10400:13188] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 00:38:28.160] [info ] [nspeng ] [10400:13188] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 00:38:28.160] [warning] [nspeng ] [10400:13188] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 00:38:28.176] [error ] [nspeng ] [10400:13188] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 00:38:28.178] [error ] [nspeng ] [10400:13188] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 00:38:28.178] [error ] [nspeng ] [10400:13188] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 00:38:28.179] [error ] [nspeng ] [10400:13188] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 00:38:28.181] [warning] [nspeng ] [10400:13188] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 00:38:28.181] [info ] [nspeng ] [10400:13188] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 00:38:28.181] [info ] [nspeng ] [10400:13188] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 00:38:28.181] [warning] [nspeng ] [10400:13188] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 00:38:28.206] [error ] [nspeng ] [10400:13188] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 00:38:28.210] [error ] [nspeng ] [10400:13188] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 00:38:28.211] [error ] [nspeng ] [10400:13188] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 00:38:28.212] [error ] [nspeng ] [10400:13188] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 00:38:28.213] [error ] [nspeng ] [10400:13188] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 00:38:28.213] [info ] [nspeng ] [10400:13188] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 02:18:19.114] [info ] [nspeng ] [10400: 6232] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 02:18:19.114] [info ] [nspeng ] [10400: 6232] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 02:18:19.114] [warning] [nspeng ] [10400: 6232] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 02:18:19.126] [error ] [nspeng ] [10400: 6232] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 02:18:19.127] [error ] [nspeng ] [10400: 6232] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 02:18:19.128] [error ] [nspeng ] [10400: 6232] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 02:18:19.129] [error ] [nspeng ] [10400: 6232] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 02:18:19.130] [warning] [nspeng ] [10400: 6232] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 02:18:19.130] [info ] [nspeng ] [10400: 6232] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 02:18:19.130] [info ] [nspeng ] [10400: 6232] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 02:18:19.130] [warning] [nspeng ] [10400: 6232] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 02:18:19.141] [error ] [nspeng ] [10400: 6232] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 02:18:19.142] [error ] [nspeng ] [10400: 6232] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 02:18:19.143] [error ] [nspeng ] [10400: 6232] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 02:18:19.143] [error ] [nspeng ] [10400: 6232] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 02:18:19.144] [error ] [nspeng ] [10400: 6232] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 02:18:19.145] [info ] [nspeng ] [10400: 6232] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 02:24:37.456] [info ] [nspeng ] [10400:22516] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 02:24:37.456] [info ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 02:24:37.457] [warning] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 02:24:37.481] [error ] [nspeng ] [10400:22516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 02:24:37.482] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 02:24:37.482] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 02:24:37.483] [error ] [nspeng ] [10400:22516] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 02:24:37.484] [warning] [nspeng ] [10400:22516] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 02:24:37.484] [info ] [nspeng ] [10400:22516] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 02:24:37.484] [info ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 02:24:37.484] [warning] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 02:24:37.496] [error ] [nspeng ] [10400:22516] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 02:24:37.496] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 02:24:37.497] [error ] [nspeng ] [10400:22516] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 02:24:37.498] [error ] [nspeng ] [10400:22516] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 02:24:37.499] [error ] [nspeng ] [10400:22516] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 02:24:37.499] [info ] [nspeng ] [10400:22516] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 02:33:19.504] [info ] [nspeng ] [10400:16176] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 02:33:19.504] [info ] [nspeng ] [10400:16176] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 02:33:19.504] [warning] [nspeng ] [10400:16176] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 02:33:19.517] [error ] [nspeng ] [10400:16176] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 02:33:19.517] [error ] [nspeng ] [10400:16176] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 02:33:19.518] [error ] [nspeng ] [10400:16176] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 02:33:19.519] [error ] [nspeng ] [10400:16176] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 02:33:19.520] [warning] [nspeng ] [10400:16176] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 02:33:19.520] [info ] [nspeng ] [10400:16176] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 02:33:19.520] [info ] [nspeng ] [10400:16176] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 02:33:19.520] [warning] [nspeng ] [10400:16176] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 02:33:19.532] [error ] [nspeng ] [10400:16176] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 02:33:19.533] [error ] [nspeng ] [10400:16176] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 02:33:19.534] [error ] [nspeng ] [10400:16176] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 02:33:19.535] [error ] [nspeng ] [10400:16176] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 02:33:19.536] [error ] [nspeng ] [10400:16176] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 02:33:19.536] [info ] [nspeng ] [10400:16176] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 02:41:33.800] [info ] [nspeng ] [10400:11720] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 02:41:33.800] [info ] [nspeng ] [10400:11720] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 02:41:33.800] [warning] [nspeng ] [10400:11720] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 02:41:33.821] [error ] [nspeng ] [10400:11720] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 02:41:33.827] [error ] [nspeng ] [10400:11720] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 02:41:33.831] [error ] [nspeng ] [10400:11720] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 02:41:33.835] [error ] [nspeng ] [10400:11720] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 02:41:33.838] [warning] [nspeng ] [10400:11720] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 02:41:33.838] [info ] [nspeng ] [10400:11720] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 02:41:33.838] [info ] [nspeng ] [10400:11720] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 02:41:33.838] [warning] [nspeng ] [10400:11720] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 02:41:33.851] [error ] [nspeng ] [10400:11720] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 02:41:33.851] [error ] [nspeng ] [10400:11720] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 02:41:33.852] [error ] [nspeng ] [10400:11720] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 02:41:33.853] [error ] [nspeng ] [10400:11720] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 02:41:33.854] [error ] [nspeng ] [10400:11720] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 02:41:33.854] [info ] [nspeng ] [10400:11720] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 03:44:09.838] [info ] [nspeng ] [10400: 304] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 03:44:09.838] [info ] [nspeng ] [10400: 304] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 03:44:09.838] [warning] [nspeng ] [10400: 304] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 03:44:09.850] [error ] [nspeng ] [10400: 304] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 03:44:09.872] [error ] [nspeng ] [10400: 304] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 03:44:09.873] [error ] [nspeng ] [10400: 304] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 03:44:09.873] [error ] [nspeng ] [10400: 304] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 03:44:09.874] [warning] [nspeng ] [10400: 304] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 03:44:09.874] [info ] [nspeng ] [10400: 304] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 03:44:09.874] [info ] [nspeng ] [10400: 304] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 03:44:09.874] [warning] [nspeng ] [10400: 304] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 03:44:09.885] [error ] [nspeng ] [10400: 304] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 03:44:09.886] [error ] [nspeng ] [10400: 304] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 03:44:09.887] [error ] [nspeng ] [10400: 304] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 03:44:09.888] [error ] [nspeng ] [10400: 304] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 03:44:09.888] [error ] [nspeng ] [10400: 304] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 03:44:09.889] [info ] [nspeng ] [10400: 304] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 04:05:05.012] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 04:05:05.013] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 04:05:05.013] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 04:05:05.036] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 04:05:05.051] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 04:05:05.052] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 04:05:05.053] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 04:05:05.054] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 04:05:05.054] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 04:05:05.054] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 04:05:05.054] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 04:05:05.066] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 04:05:05.066] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 04:05:05.067] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 04:05:05.068] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 04:05:05.068] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 04:05:05.069] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 04:05:05.072] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 04:05:05.076] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-15 04:05:05.079] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-15 04:05:05.082] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-15 04:05:05.085] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-15 04:05:05.089] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-15 04:05:05.092] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-15 04:05:05.092] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 04:05:05.092] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 04:05:05.104] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 04:05:05.104] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 04:05:05.105] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 04:05:05.106] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 04:05:05.107] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 04:05:05.107] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 04:05:05.107] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 04:05:05.107] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 04:05:05.119] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 04:05:05.119] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 04:05:05.120] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 04:05:05.121] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-15 04:05:05.126] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-15 04:05:05.129] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-15 04:05:05.131] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-15 04:05:05.135] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-15 04:05:05.138] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-15 04:05:05.142] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-15 04:05:05.143] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051504050500.ncl' [2025-05-15 04:05:05.143] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051504050500.ncl [2025-05-15 04:05:05.144] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051504050500.ncl' [2025-05-15 04:05:05.144] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-15 04:05:05.144] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-15 07:05:38.812] [info ] [nspeng ] [10400:25372] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 07:05:38.812] [info ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:05:38.812] [warning] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:05:38.842] [error ] [nspeng ] [10400:25372] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:05:38.843] [error ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:05:38.852] [error ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:05:38.853] [error ] [nspeng ] [10400:25372] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 07:05:38.854] [warning] [nspeng ] [10400:25372] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 07:05:38.854] [info ] [nspeng ] [10400:25372] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 07:05:38.854] [info ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:05:38.854] [warning] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:05:38.876] [error ] [nspeng ] [10400:25372] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:05:38.877] [error ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:05:38.878] [error ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:05:38.879] [error ] [nspeng ] [10400:25372] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 07:05:38.880] [error ] [nspeng ] [10400:25372] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 07:05:38.881] [info ] [nspeng ] [10400:25372] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 07:05:38.889] [info ] [nspeng ] [10400:25372] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 07:05:38.889] [info ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:05:38.889] [warning] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:05:38.909] [error ] [nspeng ] [10400:25372] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:05:38.910] [error ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:05:38.915] [error ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:05:38.917] [error ] [nspeng ] [10400:25372] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 07:05:38.918] [warning] [nspeng ] [10400:25372] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 07:05:38.918] [info ] [nspeng ] [10400:25372] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 07:05:38.918] [info ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:05:38.918] [warning] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:05:38.941] [error ] [nspeng ] [10400:25372] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:05:38.942] [error ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:05:38.943] [error ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:05:38.944] [error ] [nspeng ] [10400:25372] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 07:05:38.945] [error ] [nspeng ] [10400:25372] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 07:05:38.946] [info ] [nspeng ] [10400:25372] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 07:05:38.953] [info ] [nspeng ] [10400:25372] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 07:05:38.957] [info ] [nspeng ] [10400:25372] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-15 07:05:38.961] [info ] [nspeng ] [10400:25372] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-15 07:05:38.966] [info ] [nspeng ] [10400:25372] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-15 07:05:38.970] [info ] [nspeng ] [10400:25372] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-15 07:05:38.974] [info ] [nspeng ] [10400:25372] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-15 07:05:38.978] [info ] [nspeng ] [10400:25372] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-15 07:05:38.978] [info ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:05:38.978] [warning] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:05:39.000] [error ] [nspeng ] [10400:25372] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:05:39.001] [error ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:05:39.002] [error ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:05:39.003] [error ] [nspeng ] [10400:25372] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 07:05:39.004] [warning] [nspeng ] [10400:25372] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 07:05:39.004] [info ] [nspeng ] [10400:25372] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 07:05:39.004] [info ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:05:39.005] [warning] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:05:39.033] [error ] [nspeng ] [10400:25372] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:05:39.034] [error ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:05:39.035] [error ] [nspeng ] [10400:25372] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:05:39.036] [error ] [nspeng ] [10400:25372] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-15 07:05:39.042] [info ] [nspeng ] [10400:25372] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-15 07:05:39.046] [info ] [nspeng ] [10400:25372] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-15 07:05:39.050] [info ] [nspeng ] [10400:25372] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-15 07:05:39.055] [info ] [nspeng ] [10400:25372] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-15 07:05:39.059] [info ] [nspeng ] [10400:25372] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-15 07:05:39.064] [info ] [nspeng ] [10400:25372] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-15 07:05:39.065] [info ] [nspeng ] [10400:25372] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051507053800.ncl' [2025-05-15 07:05:39.065] [error ] [nspeng ] [10400:25372] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051507053800.ncl [2025-05-15 07:05:39.066] [info ] [nspeng ] [10400:25372] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051507053800.ncl' [2025-05-15 07:05:39.066] [info ] [nspeng ] [10400:25372] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-15 07:05:39.067] [info ] [nspeng ] [10400:25372] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-15 07:05:39.698] [info ] [nspeng ] [10400:17552] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 07:05:39.698] [info ] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:05:39.698] [warning] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:05:39.727] [error ] [nspeng ] [10400:17552] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:05:39.728] [error ] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:05:39.729] [error ] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:05:39.730] [error ] [nspeng ] [10400:17552] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 07:05:39.731] [warning] [nspeng ] [10400:17552] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 07:05:39.731] [info ] [nspeng ] [10400:17552] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 07:05:39.731] [info ] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:05:39.731] [warning] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:05:39.753] [error ] [nspeng ] [10400:17552] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:05:39.754] [error ] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:05:39.756] [error ] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:05:39.756] [error ] [nspeng ] [10400:17552] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 07:05:39.757] [error ] [nspeng ] [10400:17552] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 07:05:39.758] [info ] [nspeng ] [10400:17552] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 07:05:39.763] [info ] [nspeng ] [10400: 9576] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 07:05:39.764] [info ] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:05:39.764] [warning] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:05:39.786] [error ] [nspeng ] [10400: 9576] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:05:39.787] [error ] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:05:39.788] [error ] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:05:39.789] [error ] [nspeng ] [10400: 9576] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 07:05:39.790] [warning] [nspeng ] [10400: 9576] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 07:05:39.790] [info ] [nspeng ] [10400: 9576] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 07:05:39.790] [info ] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:05:39.790] [warning] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:05:39.810] [error ] [nspeng ] [10400: 9576] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:05:39.810] [error ] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:05:39.811] [error ] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:05:39.812] [error ] [nspeng ] [10400: 9576] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 07:05:39.812] [error ] [nspeng ] [10400: 9576] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 07:05:39.814] [info ] [nspeng ] [10400: 9576] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 07:05:40.314] [info ] [nspeng ] [10400:13880] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 07:05:40.314] [info ] [nspeng ] [10400:13880] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:05:40.314] [warning] [nspeng ] [10400:13880] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:05:40.333] [error ] [nspeng ] [10400:13880] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:05:40.333] [error ] [nspeng ] [10400:13880] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:05:40.334] [error ] [nspeng ] [10400:13880] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:05:40.335] [error ] [nspeng ] [10400:13880] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 07:05:40.336] [warning] [nspeng ] [10400:13880] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 07:05:40.337] [info ] [nspeng ] [10400:13880] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 07:05:40.337] [info ] [nspeng ] [10400:13880] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:05:40.337] [warning] [nspeng ] [10400:13880] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:05:40.353] [error ] [nspeng ] [10400:13880] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:05:40.354] [error ] [nspeng ] [10400:13880] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:05:40.355] [error ] [nspeng ] [10400:13880] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:05:40.356] [error ] [nspeng ] [10400:13880] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 07:05:40.357] [error ] [nspeng ] [10400:13880] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 07:05:40.359] [info ] [nspeng ] [10400:13880] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 07:05:40.695] [info ] [nspeng ] [10400:17552] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 07:05:40.695] [info ] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:05:40.695] [warning] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:05:40.715] [error ] [nspeng ] [10400:17552] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:05:40.716] [error ] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:05:40.718] [error ] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:05:40.719] [error ] [nspeng ] [10400:17552] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 07:05:40.720] [warning] [nspeng ] [10400:17552] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 07:05:40.720] [info ] [nspeng ] [10400:17552] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 07:05:40.720] [info ] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:05:40.720] [warning] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:05:40.742] [error ] [nspeng ] [10400:17552] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:05:40.743] [error ] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:05:40.743] [error ] [nspeng ] [10400:17552] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:05:40.744] [error ] [nspeng ] [10400:17552] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 07:05:40.745] [error ] [nspeng ] [10400:17552] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 07:05:40.746] [info ] [nspeng ] [10400:17552] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 07:06:16.556] [info ] [nspeng ] [10400: 9576] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 07:06:16.556] [info ] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:06:16.556] [warning] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:06:16.573] [error ] [nspeng ] [10400: 9576] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:06:16.574] [error ] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:06:16.575] [error ] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:06:16.576] [error ] [nspeng ] [10400: 9576] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 07:06:16.576] [warning] [nspeng ] [10400: 9576] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 07:06:16.576] [info ] [nspeng ] [10400: 9576] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 07:06:16.576] [info ] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 07:06:16.576] [warning] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 07:06:16.590] [error ] [nspeng ] [10400: 9576] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 07:06:16.591] [error ] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 07:06:16.592] [error ] [nspeng ] [10400: 9576] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 07:06:16.593] [error ] [nspeng ] [10400: 9576] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 07:06:16.594] [error ] [nspeng ] [10400: 9576] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 07:06:16.594] [info ] [nspeng ] [10400: 9576] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 08:05:05.010] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 08:05:05.010] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 08:05:05.010] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 08:05:05.023] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 08:05:05.041] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 08:05:05.042] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 08:05:05.043] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 08:05:05.044] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 08:05:05.044] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 08:05:05.044] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 08:05:05.044] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 08:05:05.056] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 08:05:05.057] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 08:05:05.058] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 08:05:05.059] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 08:05:05.059] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 08:05:05.060] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 08:05:05.064] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 08:05:05.067] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-15 08:05:05.072] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-15 08:05:05.074] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-15 08:05:05.077] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-15 08:05:05.080] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-15 08:05:05.083] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-15 08:05:05.083] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 08:05:05.083] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 08:05:05.095] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 08:05:05.095] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 08:05:05.096] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 08:05:05.097] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 08:05:05.098] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 08:05:05.098] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 08:05:05.098] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 08:05:05.098] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 08:05:05.110] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 08:05:05.110] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 08:05:05.111] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 08:05:05.112] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-15 08:05:05.117] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-15 08:05:05.120] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-15 08:05:05.124] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-15 08:05:05.126] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-15 08:05:05.130] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-15 08:05:05.133] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-15 08:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051508050500.ncl' [2025-05-15 08:05:05.134] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051508050500.ncl [2025-05-15 08:05:05.135] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051508050500.ncl' [2025-05-15 08:05:05.135] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-15 08:05:05.135] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-15 08:10:15.558] [info ] [nspeng ] [10400:12884] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 08:10:15.558] [info ] [nspeng ] [10400:12884] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 08:10:15.558] [warning] [nspeng ] [10400:12884] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 08:10:15.570] [error ] [nspeng ] [10400:12884] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 08:10:15.571] [error ] [nspeng ] [10400:12884] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 08:10:15.572] [error ] [nspeng ] [10400:12884] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 08:10:15.573] [error ] [nspeng ] [10400:12884] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 08:10:15.573] [warning] [nspeng ] [10400:12884] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 08:10:15.573] [info ] [nspeng ] [10400:12884] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 08:10:15.574] [info ] [nspeng ] [10400:12884] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 08:10:15.574] [warning] [nspeng ] [10400:12884] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 08:10:15.585] [error ] [nspeng ] [10400:12884] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 08:10:15.586] [error ] [nspeng ] [10400:12884] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 08:10:15.587] [error ] [nspeng ] [10400:12884] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 08:10:15.587] [error ] [nspeng ] [10400:12884] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 08:10:15.588] [error ] [nspeng ] [10400:12884] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 08:10:15.589] [info ] [nspeng ] [10400:12884] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 08:33:40.278] [info ] [nspeng ] [10400: 6544] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 08:33:40.278] [info ] [nspeng ] [10400: 6544] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 08:33:40.278] [warning] [nspeng ] [10400: 6544] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 08:33:40.310] [error ] [nspeng ] [10400: 6544] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 08:33:40.310] [error ] [nspeng ] [10400: 6544] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 08:33:40.311] [error ] [nspeng ] [10400: 6544] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 08:33:40.312] [error ] [nspeng ] [10400: 6544] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 08:33:40.313] [warning] [nspeng ] [10400: 6544] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 08:33:40.313] [info ] [nspeng ] [10400: 6544] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 08:33:40.313] [info ] [nspeng ] [10400: 6544] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 08:33:40.313] [warning] [nspeng ] [10400: 6544] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 08:33:40.326] [error ] [nspeng ] [10400: 6544] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 08:33:40.326] [error ] [nspeng ] [10400: 6544] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 08:33:40.327] [error ] [nspeng ] [10400: 6544] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 08:33:40.328] [error ] [nspeng ] [10400: 6544] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 08:33:40.328] [error ] [nspeng ] [10400: 6544] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 08:33:40.329] [info ] [nspeng ] [10400: 6544] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 08:42:17.514] [info ] [nspeng ] [10400:14472] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 08:42:17.514] [info ] [nspeng ] [10400:14472] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 08:42:17.514] [warning] [nspeng ] [10400:14472] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 08:42:17.538] [error ] [nspeng ] [10400:14472] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 08:42:17.556] [error ] [nspeng ] [10400:14472] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 08:42:17.557] [error ] [nspeng ] [10400:14472] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 08:42:17.558] [error ] [nspeng ] [10400:14472] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 08:42:17.558] [warning] [nspeng ] [10400:14472] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 08:42:17.558] [info ] [nspeng ] [10400:14472] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 08:42:17.559] [info ] [nspeng ] [10400:14472] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 08:42:17.559] [warning] [nspeng ] [10400:14472] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 08:42:17.571] [error ] [nspeng ] [10400:14472] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 08:42:17.572] [error ] [nspeng ] [10400:14472] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 08:42:17.573] [error ] [nspeng ] [10400:14472] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 08:42:17.573] [error ] [nspeng ] [10400:14472] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 08:42:17.575] [error ] [nspeng ] [10400:14472] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 08:42:17.575] [info ] [nspeng ] [10400:14472] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 12:05:05.011] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 12:05:05.011] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 12:05:05.011] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 12:05:05.033] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 12:05:05.037] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 12:05:05.038] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 12:05:05.038] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 12:05:05.039] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 12:05:05.039] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 12:05:05.039] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 12:05:05.039] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 12:05:05.052] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 12:05:05.053] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 12:05:05.053] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 12:05:05.055] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 12:05:05.055] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 12:05:05.056] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 12:05:05.059] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 12:05:05.063] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-15 12:05:05.066] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-15 12:05:05.070] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-15 12:05:05.073] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-15 12:05:05.076] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-15 12:05:05.079] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-15 12:05:05.079] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 12:05:05.079] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 12:05:05.092] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 12:05:05.092] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 12:05:05.094] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 12:05:05.095] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 12:05:05.095] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 12:05:05.096] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 12:05:05.096] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 12:05:05.096] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 12:05:05.108] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 12:05:05.109] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 12:05:05.109] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 12:05:05.110] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-15 12:05:05.115] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-15 12:05:05.119] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-15 12:05:05.122] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-15 12:05:05.125] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-15 12:05:05.128] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-15 12:05:05.131] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-15 12:05:05.133] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051512050500.ncl' [2025-05-15 12:05:05.133] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051512050500.ncl [2025-05-15 12:05:05.133] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051512050500.ncl' [2025-05-15 12:05:05.133] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-15 12:05:05.133] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-15 15:42:32.287] [info ] [nspeng ] [10400: 8656] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 15:42:32.287] [info ] [nspeng ] [10400: 8656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 15:42:32.287] [warning] [nspeng ] [10400: 8656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 15:42:32.300] [error ] [nspeng ] [10400: 8656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 15:42:32.307] [error ] [nspeng ] [10400: 8656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 15:42:32.308] [error ] [nspeng ] [10400: 8656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 15:42:32.309] [error ] [nspeng ] [10400: 8656] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 15:42:32.309] [warning] [nspeng ] [10400: 8656] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 15:42:32.309] [info ] [nspeng ] [10400: 8656] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 15:42:32.310] [info ] [nspeng ] [10400: 8656] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 15:42:32.310] [warning] [nspeng ] [10400: 8656] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 15:42:32.322] [error ] [nspeng ] [10400: 8656] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 15:42:32.322] [error ] [nspeng ] [10400: 8656] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 15:42:32.323] [error ] [nspeng ] [10400: 8656] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 15:42:32.324] [error ] [nspeng ] [10400: 8656] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 15:42:32.324] [error ] [nspeng ] [10400: 8656] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 15:42:32.325] [info ] [nspeng ] [10400: 8656] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 16:05:05.011] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 16:05:05.011] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 16:05:05.011] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 16:05:05.023] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 16:05:05.031] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 16:05:05.032] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 16:05:05.033] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 16:05:05.034] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 16:05:05.034] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 16:05:05.034] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 16:05:05.034] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 16:05:05.046] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 16:05:05.047] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 16:05:05.048] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 16:05:05.049] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 16:05:05.049] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 16:05:05.050] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 16:05:05.054] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 16:05:05.057] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-15 16:05:05.060] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-15 16:05:05.063] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-15 16:05:05.066] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-15 16:05:05.070] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-15 16:05:05.073] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-15 16:05:05.073] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 16:05:05.073] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 16:05:05.085] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 16:05:05.085] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 16:05:05.086] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 16:05:05.087] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 16:05:05.088] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 16:05:05.088] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 16:05:05.088] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 16:05:05.089] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 16:05:05.100] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 16:05:05.100] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 16:05:05.101] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 16:05:05.103] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-15 16:05:05.107] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-15 16:05:05.110] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-15 16:05:05.113] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-15 16:05:05.116] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-15 16:05:05.119] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-15 16:05:05.122] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-15 16:05:05.125] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051516050500.ncl' [2025-05-15 16:05:05.125] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051516050500.ncl [2025-05-15 16:05:05.126] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051516050500.ncl' [2025-05-15 16:05:05.126] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-15 16:05:05.127] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-15 16:36:34.726] [info ] [nspeng ] [10400: 9716] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 16:36:34.726] [info ] [nspeng ] [10400: 9716] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 16:36:34.726] [warning] [nspeng ] [10400: 9716] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 16:36:34.750] [error ] [nspeng ] [10400: 9716] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 16:36:34.761] [error ] [nspeng ] [10400: 9716] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 16:36:34.761] [error ] [nspeng ] [10400: 9716] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 16:36:34.762] [error ] [nspeng ] [10400: 9716] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 16:36:34.764] [warning] [nspeng ] [10400: 9716] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 16:36:34.764] [info ] [nspeng ] [10400: 9716] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 16:36:34.764] [info ] [nspeng ] [10400: 9716] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 16:36:34.764] [warning] [nspeng ] [10400: 9716] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 16:36:34.775] [error ] [nspeng ] [10400: 9716] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 16:36:34.775] [error ] [nspeng ] [10400: 9716] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 16:36:34.776] [error ] [nspeng ] [10400: 9716] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 16:36:34.777] [error ] [nspeng ] [10400: 9716] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 16:36:34.778] [error ] [nspeng ] [10400: 9716] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 16:36:34.778] [info ] [nspeng ] [10400: 9716] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 19:05:46.813] [info ] [nspeng ] [10400:23492] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 19:05:46.813] [info ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 19:05:46.813] [warning] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 19:05:46.836] [error ] [nspeng ] [10400:23492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 19:05:46.845] [error ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 19:05:46.845] [error ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 19:05:46.846] [error ] [nspeng ] [10400:23492] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 19:05:46.847] [warning] [nspeng ] [10400:23492] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 19:05:46.847] [info ] [nspeng ] [10400:23492] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 19:05:46.847] [info ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 19:05:46.847] [warning] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 19:05:46.861] [error ] [nspeng ] [10400:23492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 19:05:46.862] [error ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 19:05:46.862] [error ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 19:05:46.863] [error ] [nspeng ] [10400:23492] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 19:05:46.864] [error ] [nspeng ] [10400:23492] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 19:05:46.865] [info ] [nspeng ] [10400:23492] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 19:05:46.871] [info ] [nspeng ] [10400:23492] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 19:05:46.871] [info ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 19:05:46.871] [warning] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 19:05:46.884] [error ] [nspeng ] [10400:23492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 19:05:46.885] [error ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 19:05:46.886] [error ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 19:05:46.887] [error ] [nspeng ] [10400:23492] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 19:05:46.888] [warning] [nspeng ] [10400:23492] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 19:05:46.888] [info ] [nspeng ] [10400:23492] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 19:05:46.888] [info ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 19:05:46.888] [warning] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 19:05:46.901] [error ] [nspeng ] [10400:23492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 19:05:46.902] [error ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 19:05:46.903] [error ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 19:05:46.904] [error ] [nspeng ] [10400:23492] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 19:05:46.904] [error ] [nspeng ] [10400:23492] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 19:05:46.905] [info ] [nspeng ] [10400:23492] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 19:05:46.910] [info ] [nspeng ] [10400:23492] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 19:05:46.914] [info ] [nspeng ] [10400:23492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-15 19:05:46.918] [info ] [nspeng ] [10400:23492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-15 19:05:46.921] [info ] [nspeng ] [10400:23492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-15 19:05:46.925] [info ] [nspeng ] [10400:23492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-15 19:05:46.928] [info ] [nspeng ] [10400:23492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-15 19:05:46.932] [info ] [nspeng ] [10400:23492] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-15 19:05:46.932] [info ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 19:05:46.932] [warning] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 19:05:46.947] [error ] [nspeng ] [10400:23492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 19:05:46.951] [error ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 19:05:46.952] [error ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 19:05:46.953] [error ] [nspeng ] [10400:23492] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 19:05:46.954] [warning] [nspeng ] [10400:23492] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 19:05:46.954] [info ] [nspeng ] [10400:23492] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 19:05:46.954] [info ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 19:05:46.954] [warning] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 19:05:46.967] [error ] [nspeng ] [10400:23492] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 19:05:46.968] [error ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 19:05:46.969] [error ] [nspeng ] [10400:23492] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 19:05:46.970] [error ] [nspeng ] [10400:23492] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-15 19:05:46.975] [info ] [nspeng ] [10400:23492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-15 19:05:46.978] [info ] [nspeng ] [10400:23492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-15 19:05:46.982] [info ] [nspeng ] [10400:23492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-15 19:05:46.986] [info ] [nspeng ] [10400:23492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-15 19:05:46.989] [info ] [nspeng ] [10400:23492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-15 19:05:46.993] [info ] [nspeng ] [10400:23492] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-15 19:05:46.994] [info ] [nspeng ] [10400:23492] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051519054600.ncl' [2025-05-15 19:05:46.994] [error ] [nspeng ] [10400:23492] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051519054600.ncl [2025-05-15 19:05:46.994] [info ] [nspeng ] [10400:23492] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051519054600.ncl' [2025-05-15 19:05:46.995] [info ] [nspeng ] [10400:23492] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-15 19:05:46.995] [info ] [nspeng ] [10400:23492] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-15 20:05:05.016] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 20:05:05.016] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 20:05:05.016] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 20:05:05.031] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 20:05:05.032] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 20:05:05.033] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 20:05:05.034] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 20:05:05.034] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 20:05:05.034] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 20:05:05.035] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 20:05:05.035] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 20:05:05.050] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 20:05:05.051] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 20:05:05.051] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 20:05:05.052] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 20:05:05.053] [error ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 20:05:05.054] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 20:05:05.058] [info ] [nspeng ] [10400: 7828] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 20:05:05.062] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-15 20:05:05.065] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-15 20:05:05.068] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-15 20:05:05.072] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-15 20:05:05.076] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-15 20:05:05.080] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-15 20:05:05.080] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 20:05:05.080] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 20:05:05.093] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 20:05:05.094] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 20:05:05.095] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 20:05:05.096] [error ] [nspeng ] [10400: 7828] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 20:05:05.096] [warning] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 20:05:05.096] [info ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 20:05:05.097] [info ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 20:05:05.097] [warning] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 20:05:05.109] [error ] [nspeng ] [10400: 7828] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 20:05:05.110] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 20:05:05.111] [error ] [nspeng ] [10400: 7828] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 20:05:05.112] [error ] [nspeng ] [10400: 7828] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001. [2025-05-15 20:05:05.117] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_idx for table: buckets, 0 [2025-05-15 20:05:05.121] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: buckets_name_hash_idx for table: buckets, 0 [2025-05-15 20:05:05.124] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx for table: node_versions, 0 [2025-05-15 20:05:05.128] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: node_versions_idx1 for table: node_versions, 0 [2025-05-15 20:05:05.131] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: intmeta_idx for table: intmeta, 0 [2025-05-15 20:05:05.134] [info ] [nspeng ] [10400: 7828] [99955F: 930] CrossPlatformDataStore.cpp:1486 (nsp::CrossPlatformDataStore::CreateIndexes): CrossPlatformDataStore::CreateIndexes Successfully created index: stringmeta_idx for table: stringmeta, 0 [2025-05-15 20:05:05.136] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:119 (nsp::AuditLogManager::CloseUpload): Uploading 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051520050500.ncl' [2025-05-15 20:05:05.136] [error ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:132 (nsp::AuditLogManager::CloseUpload): Skip Audit Log upload so that it doesn't pop up UI for authentication as previous action failed with Login issue C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051520050500.ncl [2025-05-15 20:05:05.136] [info ] [nspeng ] [10400: 7828] [99955F: 930] AuditLogManager.cpp:136 (nsp::AuditLogManager::CloseUpload): Deleting 'C:\ProgramData\Norton\Antivirus\backup\audit\62A6A674__Fetch_2025051520050500.ncl' [2025-05-15 20:05:05.137] [info ] [nspeng ] [10400: 7828] [99955F: 930] nspwrapper.cpp:201 (NspWrapper::BFetchBackupProfiles): Cached all result=4001 [2025-05-15 20:05:05.137] [info ] [nspeng ] [10400: 7828] [99955F: 930] BackupEngineRouter.cpp:628 (nsp::BackupEngineRouter::BFetchBackupProfiles): The result of BFetchBackupProfiles is 536872914 [2025-05-15 20:15:56.294] [info ] [nspeng ] [10400:18376] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 20:15:56.294] [info ] [nspeng ] [10400:18376] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 20:15:56.294] [warning] [nspeng ] [10400:18376] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 20:15:56.310] [error ] [nspeng ] [10400:18376] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 20:15:56.311] [error ] [nspeng ] [10400:18376] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 20:15:56.312] [error ] [nspeng ] [10400:18376] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 20:15:56.313] [error ] [nspeng ] [10400:18376] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 20:15:56.314] [warning] [nspeng ] [10400:18376] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 20:15:56.314] [info ] [nspeng ] [10400:18376] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 20:15:56.314] [info ] [nspeng ] [10400:18376] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 20:15:56.314] [warning] [nspeng ] [10400:18376] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 20:15:56.329] [error ] [nspeng ] [10400:18376] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 20:15:56.330] [error ] [nspeng ] [10400:18376] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 20:15:56.330] [error ] [nspeng ] [10400:18376] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 20:15:56.331] [error ] [nspeng ] [10400:18376] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 20:15:56.332] [error ] [nspeng ] [10400:18376] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 20:15:56.333] [info ] [nspeng ] [10400:18376] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 21:04:39.965] [info ] [nspeng ] [10400:13736] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 21:04:39.965] [info ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 21:04:39.965] [warning] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 21:04:39.994] [error ] [nspeng ] [10400:13736] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 21:04:39.995] [error ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 21:04:39.996] [error ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 21:04:39.997] [error ] [nspeng ] [10400:13736] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 21:04:39.998] [warning] [nspeng ] [10400:13736] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 21:04:39.998] [info ] [nspeng ] [10400:13736] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 21:04:39.998] [info ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 21:04:39.998] [warning] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 21:04:40.027] [error ] [nspeng ] [10400:13736] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 21:04:40.028] [error ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 21:04:40.029] [error ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 21:04:40.030] [error ] [nspeng ] [10400:13736] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 21:04:40.031] [error ] [nspeng ] [10400:13736] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 21:04:40.032] [info ] [nspeng ] [10400:13736] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 21:04:40.040] [info ] [nspeng ] [10400:13736] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 21:04:40.040] [info ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 21:04:40.040] [warning] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 21:04:40.061] [error ] [nspeng ] [10400:13736] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 21:04:40.062] [error ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 21:04:40.063] [error ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 21:04:40.064] [error ] [nspeng ] [10400:13736] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 21:04:40.065] [warning] [nspeng ] [10400:13736] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 21:04:40.065] [info ] [nspeng ] [10400:13736] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 21:04:40.065] [info ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 21:04:40.065] [warning] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 21:04:40.087] [error ] [nspeng ] [10400:13736] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 21:04:40.088] [error ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 21:04:40.089] [error ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 21:04:40.090] [error ] [nspeng ] [10400:13736] [99955F: 930] engine.cpp:6856 (nsp::Engine::GetBackupDetails): Failed to get backup details. [2025-05-15 21:04:40.091] [error ] [nspeng ] [10400:13736] [99955F: 930] nspwrapper.cpp:438 (NspWrapper::BGetQuota): Failed to get quota. Return code is: 4001. [2025-05-15 21:04:40.092] [info ] [nspeng ] [10400:13736] [99955F: 930] BackupEngineRouter.cpp:868 (nsp::BackupEngineRouter::BGetQuota): The result of BGetQuota is 536872914 [2025-05-15 21:04:40.098] [info ] [nspeng ] [10400:13736] [99955F: 930] keyWrapper.cpp:61 (nsp::DefaultKeyWrapper::DefaultKeyWrapper): Initializing DefaultKeyWrapper [2025-05-15 21:04:40.103] [info ] [nspeng ] [10400:13736] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_idx' for table: 'buckets', 0 [2025-05-15 21:04:40.107] [info ] [nspeng ] [10400:13736] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'buckets_name_hash_idx' for table: 'buckets', 0 [2025-05-15 21:04:40.111] [info ] [nspeng ] [10400:13736] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx' for table: 'node_versions', 0 [2025-05-15 21:04:40.116] [info ] [nspeng ] [10400:13736] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'node_versions_idx1' for table: 'node_versions', 0 [2025-05-15 21:04:40.121] [info ] [nspeng ] [10400:13736] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'intmeta_idx' for table: 'intmeta', 0 [2025-05-15 21:04:40.125] [info ] [nspeng ] [10400:13736] [99955F: 930] CrossPlatformDataStore.cpp:1531 (nsp::CrossPlatformDataStore::DropIndexes): CrossPlatformDataStore::DropIndexes Successfully dropped index: 'stringmeta_idx' for table: 'stringmeta', 0 [2025-05-15 21:04:40.125] [info ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 21:04:40.126] [warning] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 21:04:40.147] [error ] [nspeng ] [10400:13736] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 21:04:40.148] [error ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 21:04:40.149] [error ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 21:04:40.150] [error ] [nspeng ] [10400:13736] [99955F: 930] dynamic_config.cpp:217 (nsp::DynamicConfig::LoadDynamicConfiguration): Parsing of json response for get dynamic config failed,json : , requestId : , errorcode : 4001 [2025-05-15 21:04:40.151] [warning] [nspeng ] [10400:13736] [99955F: 930] engine.cpp:272 (nsp::Engine::GetDynamicConfig): Dynamic config from Server is failed, init with default values. Return code is 3000. [2025-05-15 21:04:40.151] [info ] [nspeng ] [10400:13736] [99955F: 930] engine.cpp:290 (nsp::Engine::GetDynamicConfig): Dynamic config from Server: ChunkSize: 524288 ChunkDedup: 20 Crypto Spec: , async threads/hwm 2/1 [2025-05-15 21:04:40.151] [info ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:131 (nsp::Backend::ApiCall): Cookie is empty. ReLogin() [2025-05-15 21:04:40.152] [warning] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:2538 (nsp::Backend::ReLoginUsingST): Could not get cookie for comparison. Continuing with ReLogin() [2025-05-15 21:04:40.178] [error ] [nspeng ] [10400:13736] [99955F: 930] NspSessionImpl.cpp:58 (nsp::SessionAccountInfoHandler::GetAccountInfo): GetAccountInfo callback failed hr=80004005 [2025-05-15 21:04:40.179] [error ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:2563 (nsp::Backend::ReLoginUsingST): Cannot GetAccountInfo 2 [2025-05-15 21:04:40.182] [error ] [nspeng ] [10400:13736] [99955F: 930] backend.cpp:135 (nsp::Backend::ApiCall): Relogin failed with error code 4001 [2025-05-15 21:04:40.183] [error ] [nspeng ] [10400:13736] [99955F: 930] engine.cpp:1712 (nsp::Engine::CacheAllBackupsets): Failed to list endpoints. Return code is 4001.