SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:958+0100 ThreadID=18532 Component=ngl-lib_NglAppLib Description="-------- Initializing session logs --------" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:960+0100 ThreadID=18532 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:960+0100 ThreadID=18532 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:960+0100 ThreadID=18532 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.22631.1" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:961+0100 ThreadID=18532 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.33.0.12, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID=" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:961+0100 ThreadID=18532 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=CCXProcess_v5_0, AppID=CCXProcess1, AppVersion=5.5, NglRunMode=0" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:962+0100 ThreadID=18532 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1717517584000.0" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:963+0100 ThreadID=18532 Component=ngl-lib_ NglIngestManager Description="NglIngestManager : Initializing Ingest Manager" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:963+0100 ThreadID=18532 Component=ngl-lib_ NglIngestManager Description="StartIngestService : Ingest manager started." SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:963+0100 ThreadID=24244 Component=ngl-lib_ NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:963+0100 ThreadID=24244 Component=ngl-lib_ NglIngestManager Description="ProcessNglIngestEvents : Ingest manager State: Running " SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:964+0100 ThreadID=18532 Component=ngl-lib_ NglIngestManager Description="StartIngestService : Ingest Monitor success thread started." SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:964+0100 ThreadID=23792 Component=ngl-lib_ NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:964+0100 ThreadID=17560 Component=ngl-lib_DataStorage Description="GetFromUserStorage error 1168 data not found in storage." SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:964+0100 ThreadID=18532 Component=ngl-lib_NglController Description="SetNglWorkflowParams: CEF-Resource AcrobatMode: 0" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:965+0100 ThreadID=18532 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:966+0100 ThreadID=18532 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Common Files\Adobe\Adobe Desktop Common\CEF" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:966+0100 ThreadID=23720 Component=ngl-lib_OSUtil Description="Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:967+0100 ThreadID=23720 Component=ngl-lib_OSUtil Description="Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:27:968+0100 ThreadID=23720 Component=ngl-lib_OSUtil Description="Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:018+0100 ThreadID=17560 Component=ngl-lib_DataStorage Description="GetFromUserStorage error 1168 data not found in storage." SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:018+0100 ThreadID=17560 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:018+0100 ThreadID=17560 Component=ngl-lib_NUSecureProfileFetcher ErrorID=PrincipalMgrOperationStatus:6 Description="ValidateAndGetCachedSP : Failed to fetch principal" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:019+0100 ThreadID=17560 Component=ngl-lib_NglAppLib ErrorID=218 Description="GetCachedNglProfile Status: Data Not Found : Principal" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:020+0100 ThreadID=17560 Component=ngl-lib_DataStorage Description="GetFromUserStorage error 1168 data not found in storage." SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:020+0100 ThreadID=17560 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:020+0100 ThreadID=17560 Component=ngl-lib_NUSecureProfileFetcher ErrorID=PrincipalMgrOperationStatus:6 Description="ValidateAndGetPrefetchedSP : Failed to fetch principal" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:020+0100 ThreadID=17560 Component=ngl-lib_NglAppLib ErrorID=218 Description="GetPrefetchedNglProfile Status: Data Not Found : Principal" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:021+0100 ThreadID=17560 Component=ngl-lib_NglController Description="GetCachedProfile: Prefetched profile latest, using prefetched profile" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:033+0100 ThreadID=18532 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: CEF:116.0.0.0:1.10.0.5 gLatestCEFWFVersion: 1.10.0.5" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:034+0100 ThreadID=18532 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:034+0100 ThreadID=18532 Component=ngl-lib_NglController Description="NglController: constructor invoked in 4 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:False" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:034+0100 ThreadID=18532 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headless mode" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:035+0100 ThreadID=18532 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:035+0100 ThreadID=18532 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:035+0100 ThreadID=18532 Component=ngl-lib_NglController Description="InitializeProfileUpdates: Initial internal status = 403" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:035+0100 ThreadID=18532 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=0" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:035+0100 ThreadID=18532 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:036+0100 ThreadID=18532 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:037+0100 ThreadID=24472 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:039+0100 ThreadID=22712 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:040+0100 ThreadID=22712 Component=ngl-lib_DataStorage Description="GetFromUserStorage error 1168 data not found in storage." SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:040+0100 ThreadID=22712 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:040+0100 ThreadID=22712 Component=ngl-lib_NUSecureProfileFetcher Description="operator () : Blocking initial unauth call for unlicensed app (principal not found)" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:041+0100 ThreadID=22712 Component=ngl-lib_NglAppLib ErrorID=255 Description="GetLatestNglProfile Status: Unlicensed apps are denied to reach out to COPS if there is no user signed in" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:041+0100 ThreadID=22712 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 255 profile-status: 403 sequence: initial workflow?: no spinner?: no" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:041+0100 ThreadID=22712 Component=ngl-lib_NglController Description="HandleV2Response: Cannot handle undefined response (request 2 type 9 status 403 sequence initial)" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:042+0100 ThreadID=22712 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 255 profile-status: 403 sequence: initial workflow?: no spinner?: no" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:042+0100 ThreadID=22712 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch failed, use cached profile" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:042+0100 ThreadID=22712 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 403)" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:042+0100 ThreadID=22712 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=0" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:042+0100 ThreadID=22712 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:043+0100 ThreadID=22712 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:043+0100 ThreadID=22712 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 403" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:043+0100 ThreadID=22712 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:043+0100 ThreadID=22712 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:044+0100 ThreadID=24476 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Not Virtual " SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:044+0100 ThreadID=24476 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:00:28:045+0100 ThreadID=24476 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success " SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:05:28:078+0100 ThreadID=24244 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c38d1b93-f04a-45fb-afbc-48a6a6b17065 SubCategory:WorkflowError StatusCode:0 OsErrorCode:" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:05:28:080+0100 ThreadID=24244 Component=ngl-lib_DataStorage Description="GetFromUserStorage error 1168 data not found in storage." SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:05:28:080+0100 ThreadID=24244 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:05:28:080+0100 ThreadID=24244 Component=ngl-lib_ NglIngestManager ErrorID=322 Description="GetAccessToken : Failed to fetch access token" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:05:28:081+0100 ThreadID=24244 Component=ngl-lib_DataStorage Description="GetFromUserStorage error 1168 data not found in storage." SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:05:28:081+0100 ThreadID=24244 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:05:28:082+0100 ThreadID=24244 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:05:28:086+0100 ThreadID=24244 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:05:28:242+0100 ThreadID=4236 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=be3c166c-10c5-46b8-a34e-e8af89cb432e.1743030027958 Timestamp=2025-03-27T00:05:28:243+0100 ThreadID=24244 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"